1997 OLDSMOBILE CUTLASS SUPREME Steering Problems

AFTER HAVING RECALL 03V527000 PERFORMED ON MY VEHICLE, I AM HAVING CLICKING NOISES EVERY TIME I TURN THE WHEEL OF THE VEHICLE. *AK

RECALL 03V527000 CONCERNING STEERING GEAR BEARINGS FAILURE. CONSUMER WAS AUTHORIZED TO TAKE THE VEHICLE TO A CHEVROLET DEALERSHIP TO HAVE RECALL REPAIRS DONE. THE DEALER INFORMED THE CONSUMER THAT A LEAKING RACK AND PINION NEEDED TO BE REPLACED BEFORE RECALL WORK COULD BE DONE. REPLACEMENT OF THE RACK AND PINION WAS PART OF THE RECALLED PROBLEM. DEALER CHARGED THE CONSUMER FOR REPLACING THE RACK AND PINION. *AK THE CONSUMER REQUESTED REIMBURSEMENT. THE TRANSMISSION CABLE FROM THE GEAR SHIFT LEVER HAD TO BE REPLACED *JB

Mileage: 45,000

CONSUMER WAS INJURED WHEN HER VEHICLE CRASHED INTO A TELEPHONE POLE AFTER SHE EXPERIENCED LOWER PINION BEARING SEPARATION. *PH *MR

WHILE DRIVING VEHICLE PULLED TO THE RIGHT. CONSUMER PULLED THE STEERING WHEEL TO THE LEFT AND THE VEHICLE ROLLED OVER AND WENT INTO A DITCH. VEHICLE WAS TOTALED. *AK

Mileage: 60,000

VEHICLE'S RACK AND PINION WAS LEAKING. *LA *MR

MY VIN[XXX] IS NOT INCLUDED IN GM RECALL # 03V-527. MY 1997 OLDSMOBILE CUTLASS SUPREME IS HAVING THE SAME PROBLEMS AS DESCRIBED. THE REPAIR ESTIMATE FOR REPAIR FROM CALDWELL CLOVER CHEVROLET, AN AUTHORIZED GM FACILITY IS $843.00. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE ALL EFFECTED AUTOMOBILES WITH THE PROBLEM. THIS PROBLEM HAS OCCURRED APPROX. 8 - 12 TIMES OVER THE PAST 3 MONTHS. ANOTHER SAFETY ISSUE WITH THIS SAME CAR IS THE HORN. IT DOES NOT BLOW. AN AUTHORIZED GM FACILITY CANNOT FIND THE PROBLEM UNDER THE HOOD AND STATED IT IS IN THE STEERING COLUMN UNDER THE AIR BAG WHICH IS A TIMELY AND EXPENSIVE REPAIR. THIS PROBLEM IS CONSTANT. THE HORN HAS NOT BLOWN IN OVER 1YEAR EXCEPT ON THE RARE OCCASION (APPROX. EVERY TWO MONTHS) IT WILL BLOW FOR LESS THAN 20 MIN. THEN STOP AGAIN.*AK *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Mileage: 80,000

WHILE DRIVING 50 MPH, THE VEHICLE STARTED EXPERIENCING DIFFICULTY WITH THE STEERING. THE CONSUMER STRUGGLED TO STEER THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE RACK AND PINION STEERING SYSTEM. THE MANUFACTURER HAD BEEN INFORMED OF THE PROBLEM. *AK *SCC *JB

Mileage: 40,000

WHILE TURNING TO THE LEFT AT 10 MPH THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED TO AN INDEPENDENT SHOP. THE DEALER NEVER WAS NOTIFIED. *AK THEY REPLACED THE ENTIRE RACK AND PINION STEERING UNIT, IT FAILED AGAIN ONE MONTH LATER AND THE REPAIR SHOP REALIGNED THE POWER STEERING FLUID LINE. *SCC *JB

Mileage: 23,331

THE STEERING LOCKED UP WHICH MADE IT DIFFICULT TO CONTROL THE VEHICLE AS WELL AS TURN CORNERS.*AK THE DEALER REPLACED THE RACK AND PINION ASSEMBLY. *NLM

Mileage: 37,598

WHEN PULLING TO THE LEFT OUT OF A PARKING PLACE I NOTICED THAT THE STEERING WHEEL WAS BECOMING INCREASINGLY DIFFICULT TO TURN. EVENTUALLY THE WHEEL WOULDN'T TURN EVEN WITH FORCE. WHILE TRYING TO TURN THE WHEEL A "SQUOOSHING" NOISE WAS HEARD. AFTER A FEW MOMENTS THE STEERING WHEEL DID TURN, BUT WITH EXTREME DIFFICULTY, AND I IMMEDIATELY WENT STRAIGHT HOME (APPROXIMATELY 14 MILES). DURING THAT TIME I DID NOT MAKE ANY ABRUPT TURNS AND WAS VERY CAUTIOUS DRIVING ONLY 45 MPH AT THE MAXIMUM. UPON REACHING HOME I CONTACTED THE LOCAL GM DEALERSHIP FOR SERVICE, SINCE THE CAR WAS UNSAFE TO BE DRIVEN ANY MAJOR DISTANCE. AFTER THE CAR WAS INSPECTED I WAS TOLD THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED IN ORDER FOR THE CAR TO BE OPERABLE. I DON'T FEEL THAT THIS ITEM SHOULD HAVE FAILED AT 6 YEARS SINCE THE CAR HAS BEEN REGULARLY AND PROPERLY MAINTAINED. I ALSO FEEL THAT THIS REPAIR SHOULD BE FULLY REIMBURSED BY THE MANUFACTURER SINCE THIS IS A SAFETY ISSUE. *LA

Mileage: 131,608

WHILE DRIVING AND WITHOUT WARNING STEERING WHEEL LOCKED UP. DEALER REPLACED RACK AND PINION AND RIGHT AXLE.*AK THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY FOUND THE LOWER PINION BEARING DAMAGED, DUST CAP MISSING, POWER STEERING PUMP LEAKING, SERPENTINE BELT CRACKED AND THE RIGHT AXLE BOOT TORN, WHICH CAUSED AXLE NOISE. THE DEALER REPLACED THE RACK AND PINION, AXLE SEAL, REPLACED AND RESEALED THE POWER STEERING PUMP, REPLACED THE SERPENTINE BELT AND FLUSHED THE BRAKE AND POWER STEERING FLUID. THE LOWER INTAKE MANIFOLD LEAKED AT THE LEFT REAR. THE BRAKE HOSE WAS TWISTED. THE DEALER REPLACED THE HOSE. *TS *NLM

Mileage: 42,744

WHILE DRIVING AND WITHOUT WARNING STEERING WHEEL LOCKED UP. DEALER REPLACED RACK AND PINION AND RIGHT AXLE.*AK THE VEHICLE WAS TAKEN TOT HE DEALER WHERE THEY FOUND THE LOWER PINION BEARING DAMAGED, DUST CAP MISSING, POWER STEERING PUMP LEAKING, SERPENTINE BELT CRACKED AND THE RIGHT AXLE BOOT TORN, WHICH CAUSED AXLE NOISE. THE DEALER REPLACED THE RACK AND PINION, AXLE SEAL, REPLACED AND RESEALED THE POWER STEERING PUMP, REPLACED THE SERPENTINE BELT AND FLUSHED THE BRAKE AND POWER STEERING FLUID. THE LOWER INTAKE MANIFOLD LEAKED AT THE LEFT REAR. THE BRAKE HOSE WAS TWISTED. THE DEALER REPLACED THE HOSE. *TS *NLM

Mileage: 42,744

CONSUMER STATED WHILE DRIVING STEERING FAILED WHEN WHEEL WAS TURNED TO THE LEFT. DEALER DIAGNOSED THAT RACK AND PINION HAD FAILED AND CONSUMER HAD REPLACED. TS *TT

Mileage: 62,000

VEHICLE BACKED OUT OF A PARKING PLACE, AND WHEN I BEGAN TO MOVE FORWARD THE STEERING WHEEL WOULDN'T TURN, EVEN WITH FORCE. A "SQUOOSHING" NOISE WAS HEARD. AFTER A MOMENT, THE STEERING WHEEL AGAIN WOULD TURN SO I WENT STRAIGHT HOME (APPROX. 1 1/2 MILES). HAD CAR IN SHOP NEXT DAY FOR REPAIR AND WAS TOLD RACK & PINION BAD. DEALERSHIP SAID MFGR NOT RESPONSIBLE DUE TO AGE OF CAR. I DON'T FEEL THIS ITEM SHOULD'VE FAILED AT ONLY 5 YRS AND LESS THAN 100K MILES.*AK

STEERING FAILED. NLM