This Problem Across All Years
THE CONTACT OWNS A 2002 OLDSMOBILE SILHOUETTE. THE DAY SHE PULLED OUT OF THE PARKING LOT WITH THE VEHICLE, THE ABS LIGHT, AND TRACTION OFF LIGHT CAME ON. WHEN SHE DROVE OFF THE BRAKE PEDAL AND THE ACCELERATOR PEDAL BOTH BEGAN TO WOBBLE AND VIBRATE. THE DEALER TOLD HER THAT THE ACCELERATOR PEDAL VIBRATING WILL STOP IF SHE TURNS THE TRACTION SYSTEM OFF. THAT SAME DAY. WHEN COMING OUT OF THE DRIVEWAY BOTH THE ACCELERATOR PEDAL AND THE BRAKE PEDAL WOULD VIBRATE AND WOULD NOT LET HER PRESS THE BRAKES OR ACCELERATE UNTIL IT STOPS VIBRATING. THE KEYLESS REMOTE WORKED THE FIRST TIMES SHE EXAMINED THE VEHICLE. ONCE OFF THE PARKING LOT IT WOULD NOT WORK, IT WOULD ONLY LOCK THE VEHICLE AND IT MADE THE ALARM SYSTEM ACTIVATE. SHE WAS TOLD BY THE DEALER TO BUY A BATTERY FOR THE KEYLESS REMOTE. WHEN SHE DID, IT STILL DID NOT WORK. THE ALARM SYSTEM WOULD ONLY DEACTIVATE WHEN SHE OPENED THE DRIVERS DOOR WITH THE KEY AND TURNED THE VEHICLE ON. ALL OF THE TIRES ON THE VEHICLE HAD TO BE REPLACED. THE CURRENT MILEAGE WAS 76,000, AND THE FAILURE MILEAGE WAS 75,900. THE PURCHASE DATE WAS 03/14/2008. KG
THE CONTACT OWNS A 2002 OLDSMOBILE SILHOUETTE. THE DAY SHE PULLED OUT OF THE PARKING LOT WITH THE VEHICLE, THE ABS LIGHT, AND TRACTION OFF LIGHT CAME ON. WHEN SHE DROVE OFF THE BRAKE PEDAL AND THE ACCELERATOR PEDAL BOTH BEGAN TO WOBBLE AND VIBRATE. THE DEALER TOLD HER THAT THE ACCELERATOR PEDAL VIBRATING WILL STOP IF SHE TURNS THE TRACTION SYSTEM OFF. THAT SAME DAY. WHEN COMING OUT OF THE DRIVEWAY BOTH THE ACCELERATOR PEDAL AND THE BRAKE PEDAL WOULD VIBRATE AND WOULD NOT LET HER PRESS THE BRAKES OR ACCELERATE UNTIL IT STOPS VIBRATING. THE KEYLESS REMOTE WORKED THE FIRST TIMES SHE EXAMINED THE VEHICLE. ONCE OFF THE PARKING LOT IT WOULD NOT WORK, IT WOULD ONLY LOCK THE VEHICLE AND IT MADE THE ALARM SYSTEM ACTIVATE. SHE WAS TOLD BY THE DEALER TO BUY A BATTERY FOR THE KEYLESS REMOTE. WHEN SHE DID, IT STILL DID NOT WORK. THE ALARM SYSTEM WOULD ONLY DEACTIVATE WHEN SHE OPENED THE DRIVERS DOOR WITH THE KEY AND TURNED THE VEHICLE ON. ALL OF THE TIRES ON THE VEHICLE HAD TO BE REPLACED. THE CURRENT MILEAGE WAS 76,000, AND THE FAILURE MILEAGE WAS 75,900. THE PURCHASE DATE WAS 03/14/2008. KG
2002 SILHOUETTE, 39000 MILES. FRONT WHEEL BEARINGS FAILED. HAD REPAIRED, WITHIN 50 MILES AFTER PICKING UP FROM DEALERSHIP, THERE WAS A GRINDING WHEN TURNING RIGHT. BOTH HEATED SEATS DIDN'T HEAT. DRIVER'S SIDE WINDOW OPERATED EXTREMELY SLOW. INTAKE MANIFOLD GASKET NEEDED REPLACEMENT!, $1000!, 39000 MILES FOLKS! AIR SUSPENSION DID NOT OPERATE CRACKLED. POWER DOORS DID NOT OPEN WHEN SOMETHING GOT IN THE WAY. BRUISED SHOULDER BECAUSE OF THIS. PREMATURE TIRE WEAR, REPLACED TIRES AT 30,000 MILES. ALL SCHEDULED MAINTENANCE DONE. STORED IN A GARAGE MORE HIGHWAY MILES THAN CITY. HOW DID GM WANT TO HELP ME? DEALER DID PAPERWORK WHEN PURCHASING, TRIED TO PUSH OFF A CHEAPER MODEL ON AN ELDERLY WOMEN, AND CHANGED THE PROMISED 5 YEAR WARRANTY TO A 3 YEAR WARRANTY. MOTHER WAS JUST SO HAPPY SHE GOT THE RIGHT VEHICLE TO TAKE HOME, SHE NEVER NOTICED THE CHANGE IN THE WARRANTY. TRIED TO WORK WITH THE DEALER ON REPAIRS SINCE THERE WERE ONLY 39000 MILES, AND WE GOT A 'GEE, REALLY SORRY MA'AM, I UNDERSTOOD, BUT THERE WASN'T ANYTHING WE COULD DO ABOUT IT. WENT TO THE GM SERVICE LINE, AND DID NOT GET ANY HELP THERE EITHER, BUT SHE HAD A REAL PURDY FIRST NAME! SEEMED TO ME THESE WERE ALL RECURRING PREMATURE KNOWN FAILURES , YET GM DID NOT CARE TO STAND BEHIND THEIR PRODUCT! IT WAS A SHAME THEY PUSHED THE 5 YEAR WARRANTY SO EXTENSIVELY WHEN THEY HAD ALL THESE VEHICLES ON THEIR LOTS. PEOPLE, WE'VE BEEN HAD. I GREW UP IN OLDSMOBILE, BUT THE MORE I READ ABOUT GM - THE MORE LIKELY I AM TO BUY TOYOTA! THE GOOD NEWS IS THAT I FOUND A DEALER (NOT CLOSE TO HOME THOUGH) THAT WAS WILLING TO AT LEAST REPAIR THE FIRST SET OF WHEEL BEARINGS FOR $100. GOT THAT ON MY OWN, NOT THROUGH GM SERVICE HELP. I JUST HOPE THEY WILL BE AS NICE FOR THE NEXT SET OF WHEEL BEARINGS THAT NEED REPLACEMENT AND FOR THE GASKET THAT WAS JUST DISCOVERED. STILL WAITING TO HEAR FROM GM ON THE OTHER ISSUES. (NOT AS AN IMMEDIATE NEED AS THE WHEEL BEARINGS) I'M NOT HOLDING MY BREATH.*AK
2002 SILHOUETTE, 39000 MILES. FRONT WHEEL BEARINGS FAILED. HAD REPAIRED, WITHIN 50 MILES AFTER PICKING UP FROM DEALERSHIP, THERE WAS A GRINDING WHEN TURNING RIGHT. BOTH HEATED SEATS DIDN'T HEAT. DRIVER'S SIDE WINDOW OPERATED EXTREMELY SLOW. INTAKE MANIFOLD GASKET NEEDED REPLACEMENT!, $1000!, 39000 MILES FOLKS! AIR SUSPENSION DID NOT OPERATE CRACKLED. POWER DOORS DID NOT OPEN WHEN SOMETHING GOT IN THE WAY. BRUISED SHOULDER BECAUSE OF THIS. PREMATURE TIRE WEAR, REPLACED TIRES AT 30,000 MILES. ALL SCHEDULED MAINTENANCE DONE. STORED IN A GARAGE MORE HIGHWAY MILES THAN CITY. HOW DID GM WANT TO HELP ME? DEALER DID PAPERWORK WHEN PURCHASING, TRIED TO PUSH OFF A CHEAPER MODEL ON AN ELDERLY WOMEN, AND CHANGED THE PROMISED 5 YEAR WARRANTY TO A 3 YEAR WARRANTY. MOTHER WAS JUST SO HAPPY SHE GOT THE RIGHT VEHICLE TO TAKE HOME, SHE NEVER NOTICED THE CHANGE IN THE WARRANTY. TRIED TO WORK WITH THE DEALER ON REPAIRS SINCE THERE WERE ONLY 39000 MILES, AND WE GOT A 'GEE, REALLY SORRY MA'AM, I UNDERSTOOD, BUT THERE WASN'T ANYTHING WE COULD DO ABOUT IT. WENT TO THE GM SERVICE LINE, AND DID NOT GET ANY HELP THERE EITHER, BUT SHE HAD A REAL PURDY FIRST NAME! SEEMED TO ME THESE WERE ALL RECURRING PREMATURE KNOWN FAILURES , YET GM DID NOT CARE TO STAND BEHIND THEIR PRODUCT! IT WAS A SHAME THEY PUSHED THE 5 YEAR WARRANTY SO EXTENSIVELY WHEN THEY HAD ALL THESE VEHICLES ON THEIR LOTS. PEOPLE, WE'VE BEEN HAD. I GREW UP IN OLDSMOBILE, BUT THE MORE I READ ABOUT GM - THE MORE LIKELY I AM TO BUY TOYOTA! THE GOOD NEWS IS THAT I FOUND A DEALER (NOT CLOSE TO HOME THOUGH) THAT WAS WILLING TO AT LEAST REPAIR THE FIRST SET OF WHEEL BEARINGS FOR $100. GOT THAT ON MY OWN, NOT THROUGH GM SERVICE HELP. I JUST HOPE THEY WILL BE AS NICE FOR THE NEXT SET OF WHEEL BEARINGS THAT NEED REPLACEMENT AND FOR THE GASKET THAT WAS JUST DISCOVERED. STILL WAITING TO HEAR FROM GM ON THE OTHER ISSUES. (NOT AS AN IMMEDIATE NEED AS THE WHEEL BEARINGS) I'M NOT HOLDING MY BREATH.*AK
2002 OLDSMOBILE SILHOUETTE VAN THE FRONT DOORS ARE NOT PROPERLY SEALED AND ALLOW WATER TO INTRUDE. THIS HAS CAUSED WATER DAMAGE TO THE ELECTRICAL COMPONENTS IN THE DOOR. THE WINDOW SWITCHES ARE FAILING AND HAVE HAD TO BE REPLACED, WHICH OLDS SERVICE TECH'S STATED WAS DUE TO WATER DAMAGE. THE REPAIR PERSON AT THE LOCAL DEALERSHIP IN SARASOTA SAID THAT IT IS A COMMON PROBLEM FOR THE MODEL. I AM WORRIED ABOUT FUTURE BODY DAMAGE AND CORROSION. ALSO WORRIED ABOUT DOOR LOCKS FAILING AND RELATED SAFETY ISSUES. *JB
2002 OLDSMOBILE SILHOUETTE VAN THE FRONT DOORS ARE NOT PROPERLY SEALED AND ALLOW WATER TO INTRUDE. THIS HAS CAUSED WATER DAMAGE TO THE ELECTRICAL COMPONENTS IN THE DOOR. THE WINDOW SWITCHES ARE FAILING AND HAVE HAD TO BE REPLACED, WHICH OLDS SERVICE TECH'S STATED WAS DUE TO WATER DAMAGE. THE REPAIR PERSON AT THE LOCAL DEALERSHIP IN SARASOTA SAID THAT IT IS A COMMON PROBLEM FOR THE MODEL. I AM WORRIED ABOUT FUTURE BODY DAMAGE AND CORROSION. ALSO WORRIED ABOUT DOOR LOCKS FAILING AND RELATED SAFETY ISSUES. *JB
I HAVE A PROBLEM WITH WIND NOISE COMING FROM BOTH, BUT PRIMARILY THE LEFT A-PILLAR/S. I GET THE NOISE AT HIGHWAY SPEEDS AND HEADING INTO A HEAD WIND. IT CAUSES AN EXTREMELY LOUD LOW PITCH WHISTLING NOISE THAT IS CONSTANT WITH THE WIND BLOWING. IT HAS BEEN IN THE SHOP(USING AT LEAST 3 DIFFERENT ONES) 6 TIMES FOR THE SAME ISSUE WITH NO SOLUTION. *LA
I HAVE A PROBLEM WITH WIND NOISE COMING FROM BOTH, BUT PRIMARILY THE LEFT A-PILLAR/S. I GET THE NOISE AT HIGHWAY SPEEDS AND HEADING INTO A HEAD WIND. IT CAUSES AN EXTREMELY LOUD LOW PITCH WHISTLING NOISE THAT IS CONSTANT WITH THE WIND BLOWING. IT HAS BEEN IN THE SHOP(USING AT LEAST 3 DIFFERENT ONES) 6 TIMES FOR THE SAME ISSUE WITH NO SOLUTION. *LA
MY 2002 OLDSMOBILE SILHOUETTE MINIVAN, AUTOMATIC SLIDING DOOR CLOSED ON ITS OWN AND CRUSHED ME. THE DOOR WOULD NOT RELEASE. I WAS ABLE TO PUSH THE SIDE BUTTON AFTER ABOUT 20 SEC. I WAS INJURED. I WAS BLOWN OFF BY THE DEALERSHIP. IT HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR. I AM NOW ANGRY BECAUSE IT HAS BEEN HAPPENING THIS WEEK. IRONIC THAT AS I LEAVE FOR PHYSICAL THERAPY, THE THING THAT DAMAGED ME IS STILL MALFUNCTIONING. *NLM
MY 2002 OLDSMOBILE SILHOUETTE MINIVAN, AUTOMATIC SLIDING DOOR CLOSED ON ITS OWN AND CRUSHED ME. THE DOOR WOULD NOT RELEASE. I WAS ABLE TO PUSH THE SIDE BUTTON AFTER ABOUT 20 SEC. I WAS INJURED. I WAS BLOWN OFF BY THE DEALERSHIP. IT HAS HAPPENED SEVERAL TIMES OVER THE PAST YEAR. I AM NOW ANGRY BECAUSE IT HAS BEEN HAPPENING THIS WEEK. IRONIC THAT AS I LEAVE FOR PHYSICAL THERAPY, THE THING THAT DAMAGED ME IS STILL MALFUNCTIONING. *NLM
OUR VAN HAS ONE AUTOMATIC DOOR AND ONE MANUAL DOOR TO ENTER INTO THE BACK SEAT. I PULLED INTO THE GARAGE, TURNED THE VAN OFF, AND MY EIGHT YEAR OLD GRANDSON PUSHED THE BUTTON TO OPEN THE AUTOMATIC DOOR AS HE SAT IN THE FRONT SEAT. NOT KNOWING THAT MY TWO YEAR OLD GRANDAUGHTER HAD GOTTEN OUT OF HER CHILD SEAT AND WAS BETWEEN THE SEAT AND THE DOOR, THE DOOR OPENED AND SHE FELL INTO THE TRACK. I CAUGHT THE DOOR AS IT PINNED HER BY THE WAIST IN THE TRACK, BUT IT WAS VERY DIFFICULT TO MOVE. IT TOOK ALL MY STRENGTH TO KEEP IT FROM CRUSHING HER. PLEASE, FOR THE SAFETY OF OTHER CHILDREN, MAKE THIS DOOR STOP MOVING IF SOMETHING OR SOMEONE HITS THIS TRACK! SHE IS OK, BUT BRUISED AND SORE. I AM AWARE THAT THERE IS AN OVERRIDE SWITCH TO STOP THE DOOR, BUT IN A PANICK IT DIDN'T COME TO MIND.*JB
OUR VAN HAS ONE AUTOMATIC DOOR AND ONE MANUAL DOOR TO ENTER INTO THE BACK SEAT. I PULLED INTO THE GARAGE, TURNED THE VAN OFF, AND MY EIGHT YEAR OLD GRANDSON PUSHED THE BUTTON TO OPEN THE AUTOMATIC DOOR AS HE SAT IN THE FRONT SEAT. NOT KNOWING THAT MY TWO YEAR OLD GRANDAUGHTER HAD GOTTEN OUT OF HER CHILD SEAT AND WAS BETWEEN THE SEAT AND THE DOOR, THE DOOR OPENED AND SHE FELL INTO THE TRACK. I CAUGHT THE DOOR AS IT PINNED HER BY THE WAIST IN THE TRACK, BUT IT WAS VERY DIFFICULT TO MOVE. IT TOOK ALL MY STRENGTH TO KEEP IT FROM CRUSHING HER. PLEASE, FOR THE SAFETY OF OTHER CHILDREN, MAKE THIS DOOR STOP MOVING IF SOMETHING OR SOMEONE HITS THIS TRACK! SHE IS OK, BUT BRUISED AND SORE. I AM AWARE THAT THERE IS AN OVERRIDE SWITCH TO STOP THE DOOR, BUT IN A PANICK IT DIDN'T COME TO MIND.*JB
CONSUMER STATED THAT THE SLIDING DOOR REMOTE WOULD NOT WORK CAUSING IT TO BE HARD FOR THE CONSUMER TO ENTER OR EXIT THE VEHICLE. DEALER NOTIFIED. PH
CONSUMER STATED THAT THE SLIDING DOOR REMOTE WOULD NOT WORK CAUSING IT TO BE HARD FOR THE CONSUMER TO ENTER OR EXIT THE VEHICLE. DEALER NOTIFIED. PH
VEHICLE WAS PARKED WITHOUT PRIOR WARNING THE PASSENGER SIDE DOOR ELECTRICAL DOOR SLIDE OPEN AND CLOSE INTERMITTENLEY. AND HER ARM GOT CAUGHT INSIDE OF THE DOOR. MR
VEHICLE WAS PARKED WITHOUT PRIOR WARNING THE PASSENGER SIDE DOOR ELECTRICAL DOOR SLIDE OPEN AND CLOSE INTERMITTENLEY. AND HER ARM GOT CAUGHT INSIDE OF THE DOOR. MR