1998 PLYMOUTH GRAND VOYAGER Air Bags Problems

I WAS DRIVING AND THE WHOLE DASH PANEL WENT OUT, GAS, SPEED , HORN GAUGES

TL* THE CONTACT OWNS A 1998 PLYMOUTH GRAND VOYAGER. WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO FUNCTION AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CLOCK SPRING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNED A 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT THE DRIVER INSERTED THE KEY INTO THE IGNITION AND TURNED IT INTO THE ACCESSORY POSITION WHEN THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, CHEST AND WRIST. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THERE WAS WATER INTRUSION, WHICH COULD HAVE CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND DETERMINED THAT IT WAS NOT MECHANICAL. THE INSURANCE COMPANY DECIDED THAT THE FAILURE WAS MECHANICAL, AND CLASSIFIED THE VEHICLE AS BEING DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 63,800.

Mileage: 63,800

TL*THE CONTACT OWNS 1998 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED INDICATING THAT THE AIR MALFUNCTIONED. THE CONTACT REVIEWED NHTSA CAMPAIGN NUMBER 04V480000 (AIR BAG) AND NOTIFIED THE MANUFACTURER. THE MANUFACTURER STATED THE VIN WAS NOT A PART OF THE RECALL. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY WITHOUT A WARNING. THE FAILURE MILEAGE WAS 176,000.

Mileage: 176,000

CHRYSLER DESIGNED THE POWER DISTRIBUTION BLOCK COVER TO HOLD WATER AND RETAIN MOISTURE. THIS CAUSES THE CONNECTIONS TO CORRODE AND FAIL LEADING TO FAILURE OF CRITICAL, ELECTRICALLY-OPERATED, SAFETY SYSTEMS INCLUDING THE AIRBAG SAFETY RESTRAINT SYSTEM AND THE ANTI-LOCK BRAKING SYSTEM. CHRYSLER HAS BEEN AWARE OF THE ERROR AND REDESIGNED THE POWER DISTRIBUTION BOX. HOWEVER, THEY DID NOT RECALL AND OFFER TO REPLACE THE FAILED COMPONENT. *TR

Mileage: 151,467

WHILE DRIVING AT 35 MPH THE AIR BAG DEPLOYED INADVERTENTLY. IN THE PROCESS, CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. THEN, VEHICLE WAS TOWED TO THE DEALER, WHO, IN RETURN, TOWED THE VEHICLE BACK TO CONSUMER'S HOME NOT REPAIRED. THE DAMAGES SUSTAINED FROM THE COLLISION WERE NOT REPAIRED BECAUSE CONSUMER ONLY HAD LIABILITY INSURANCE. *AK

Mileage: 97,000

WHILE DRIVING CONSUMER HIT A PATCH OF ICE SENDING THE VEHICLE OVER A BANK. UPON IMPACT, THE AIR BAGS ON DRIVER'S SIDE DID NOT DEPLOY. DRIVER AND PASSENGER SUSTAINED INJURIES. *AK

AIR BAG LIGHT REMAINS ILLUMINATED WHILE DRIVING. DEALER WAS CONTACTED.*AK

Mileage: 39,700

FAULTY CLOCKSPRING CAUSED THE AIR BAG LIGHT TO ILLUMINATE AND THE CRUISE CONTROL AND HORN TO MALFUNCTION. *NM RECALL# 04V480000/02V293000. THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONSUMER REQUESTED REIMBURSEMENT. (CLOCKSPRING SHORTED TO GROUND) *SC *JB

WHILE DRIVING THE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT HOME. CONTACTED THE DEALER, AND WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK

THE AIR BAG LIGHT ILLUMINATED AFTER STARTING THE VEHICLE. THE HORN AND CRUISE CONTROL FAILED TO WORK. RECALL#02V293000. THE MECHANIC WOULD NOT REPAIR THE VEHICLE FREE OF CHARGE, BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED. PLEASE PROVIDE MORE INFORMATION. *JB

Mileage: 100,000

THE AIRBAG LIGHT STAYS ON. THE CRUISE CONTROL AND HORN DOES NOT WORK. *LA

Mileage: 129,000

MY AIRBAG LIGHT STAYS ON, THE HORN DOESN'T WORK AND THE CRUISE CONTROL DOESN'T WORK. THIS IS A DOCUMENTED RECALL BUT DAIMLER CHRYSLER SAID THAT THE RECALL IS NOT ON THE YEAR OF MY VAN. *JB

Mileage: 129,000

TWO WEEKS AGO I NOTICED MY AIR BAG LIGHT WAS STAYING ON. WE ALSO FOUND OUT THAT THE HORN AND THE CRUISE CONTROL STOPPED WORKING. WE HAVE CHECKED ALL THE FUSES AND FOUND OUT THROUGH THE MY CAR STATS WEB SITE THIS SAME PROBLEM WAS PART OF A RECALL INVOLVING A CLOCK SPRING PROBLEM. SINCE NO DEALER IN MY AREA WILL HONOR THIS RECALL IT IS STILL BROKEN.*AK

Mileage: 76,985

WHILE DRIVING AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE DRIVER THAT THIS VEHICLE WAS NOT ON RECALL. *AK

THE AIR BAG LIGHT STAYED ON AND THE HORN AND CRUISE CONTROL DID NOT WORK. THIS DESCRIBED THE EFFECTS OF A DEFECTIVE CLOCK SPRING ASSEMBLY. *NM THE CLOCK SPRING ASSEMBLY WAS REPLACED ON 04/16/04 AND WAS CURRENTLY WORKING FINE. *SC *JB

Mileage: 100,000

WHILE STARTING UP THE VEHICLE SRS LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. HORN AND THE CRUISE CONTROL WORKED INTERMITTENTLY. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED DUE TO A WORN OUT PART. *AK

HORN MALFUNCTIONED. CONSUMER HAD THE VEHICLE INSPECTED AFTER THE AIR BAG LIGHT FLASHED. CONSUMER WAS TOLD THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THIS MAKE, MODEL AND YEAR WAS UNDER A RECALL FOR THE CLOCK SPRING, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

CLOCK SPRING PROBLEM: MY 1998 GRAND VOYAGER HAD THE SAME SYMPTOMS AND PROBLEMS SUBJECT TO THE RECALL BUT THE DEALER AND CHRYSLER INSIST MY VECHICLE NOT COVERED BY RECALL. I EXPLAINED THAT MAYBE THE PROBLEM IS MORE WIDESPREAD THAN THEY ADMITTED, AS I CAN SEE FROM YOUR SITE ,AT LEAST 109 OTHERS AGREE WITH ME.*AK

Mileage: 54,000

WHILE DRIVING DRIVER APPLIED THE BRAKES AND PEDAL DESCENDED TO THE FLOOR. THIS CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND HIT A TREE. BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. DRIVER SUFFERED NECK AND BACK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOTALED. *AK

CRUISE CONTROL FAILED ABOUT 45 DAYS AGO. AIR BAG LIGHT BEGAN COMING ON LAST WEEK. AIR BAG LIGHT GOES ON AND OFF, BUT IS ON MOST OF THE TIME.*AK

Mileage: 60,200

ABS LIGHT ILLUMINATED, AND THE HORN STOPPED OPERATING. DEALER DETERMINED THAT AIR BAG CLOCK SPRING HAD TO BE REPLACED. *AK

Mileage: 120,000

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING AIR BAG LIGHT APPEARED ON THE DASHBOARD. ALSO, THERE WAS NO HORN. DEALER WAS AWARE OF THE PROBLEM.*AK

WHILE DRIVING 60 MPH THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE VEHICLES AIR BAGS DID NOT DEPLOY. *NLM

THE STEERING WHEEL CLOCK SPRING FAILED, WHICH CAUSED MY AIRBAG, HORN, AND CRUISE CONTROL TO BECOME INOPERATIVE. THIS IS A KNOWN PROBLEM AND A RECALL HAS BEEN ISSUED. HOWEVER, MY VIN NUMBER WAS NOT ON THE LIST TO RECEIVE THE FREE REPLACEMENT. THE DEALER WANTS ME TO PAY $300 TO FIX A KNOWN SAFETY DEFECT.*JB

THE BRAKE SYSTEM WAS DEFECTIVE, THERE WERE BURN LIKE SMELLS, AND NOISES, THE CLOCK SPRING WAS INOPERATIVE AND CAUSED OTHER PROBLEMS, AND THE SQUEAKING SERPENTINE BELT HAD GONE BAD. SCC *JB *TS

Mileage: 70,568

WE OWN A 1998 PLYMOUTH GRAND VOYAGER. WE HAD RECEIVED A RECALL NOTICE REGARDING THE FRONT AIR BAG (CLOCKSPRING ASSEMBLY). THIS NOTICE WAS FOR VEHICLES WITH 70,000 MILES OR LESS (FREE REPAIR). OUR VEHICLE HAS 75,000+ MILES AND YESTERDAY OUR AIR BAG LIGHT IS STAYING ON... I DO NOT THINK THAT IT IS RESPONSIBILE FOR DIAMLER CHRYSLER TO SET MILAGE LIMITS FOR REPAIRS. WE HAVE A LARGE FAMILY AND US OUR VAN ALOT... DIAMLER CHRYSLER SHOULD NOT BE ALOUD TO SET MILAGE LIMITS. BECAUSE OF THIS DECISION, I WILL NOT PURCHASE ANOTHER DIAMLER CHRYSLER PRODUCT. THANK YOU.

EARLY FALL SERVICE ENGINE SOON LIGHT ON. DEALER CHARGED SEVERAL HUNDRED DOLLARS TO FIX. SOON AFTER AIR BAG LITE CAME ON WHILE DRIVING BUT OFTEN WENT OFF OR FLICKERED. BELIEVED IT WAS LOOSE WIRE OR FUSE, CAUSED BY DEALER FIXING PREVIOUS PROBLEM. SO DID NOT BELIEVE IT WAS URGENT. HOWEVER NOW CRUISE CONTROL DOES NOT WORK EITHER. BECAME ALARMED THAT PROBLEMS WERE CONNECTED AND AIR BAG MAY NOT BE FUNCTIONING, AND THAT THIS PROBLEM MAY BE DANGEROUS. WENT TO NHTSA SITE AND WAS SHOCKED TO SEE RECALL NOTICE POSTED FOR AIR BAG LITE/NO CRUISE CONTROL CLOCK SPRING PROBLEM. I AM CONCERNED BECAUSE MY VEHICLE HAS MORE THAN 70,000 MILES ON IT BUT IT WAS MANUFACTURED IN 2/98, WITHIN THE RECALL PARAMETERS PLEASE ADVISE. I WILL BE CONTACTING MY DEALER AS WELL. THANK YOU FOR YOUR OVERSIGHT OF THIS PROBLEM. DT

CONSUMER STATES AIR BAG IS INOPERATIVE DUE TO A DEFECTIVE CLOCKSPRING.*JB

CONSUMER STATES HORN IS INOPERATIVE DUE TO A DEFECTIVE CLOCKSPRING.*JB

CONSUMER STATES CRUISE CONTROL IS INOPERATIVE DUE TO A DEFECTIVE CLOCKSPRING.*JB

THE HORN ON THE VAN WAS INTERMITTENT FROM NEARLY THE FIRST USE. WE RARELY USE IT AN DID NOT REMEMBER TO INQUIRE ABOUT IT OVER A PERIOD OF SEVERAL YEARS WHENEVER WE WERE AT THE DEALERSHIP FOR SERVICE. FINALLY, ONE TIME WE ASKED ABOUT IT AND WERE TOLD THAT WE HAD A FAULTY SOP MODULE AND THAT IT WAS LIKELY THAT THE DRIVER-SIDE AIRBAG WOULDN'T FUNCTION. WE WROTE TO DAIMLER-CHRYSLER AND THEY RESPONDED THAT THEY WOULDN'T COVER THE REPLACEMENT. SEEMS LUDICROUS THAT A SAFETY DEVICE ON A NEW VEHICLE COULD BE RENDERED USELESS AND THE MANUFACTURER WOULDN'T STEP-UP TO REPLACE IT.*AK

THIS CLOCKSPRING ASSEMBLY FAILED OVER A PERIOD OF TIME, BEGINING IN ABOUT 2000 WITH THE CRUISE CONTROL FAILURE. THIS WAS FOLLOWED BY THE AIRBAG FAILURE, AS MANIFESTED BY THE AIRBAG CHECK LAMP REMAINING ON. FINALLY, THE HORN FAILED TO WORK. I SUBSEQUENTLY REPLACED THE CLOCKSPRING ASSEMBLY THIS MONTH, WHICH REPAIRED ALL THE ABOVE PROBLEMS. I HAVE THE DEFECTIVE CLOCKSPRING, AND AM WILLING SEND IT TO YOU FOR ANALYSIS IF YOU SO DESIRE. *AK

AIRBAG LIGHT HAS COME ON, HORN STOPPED WORKING AND CRUISE CONTROL WAS INOPERATIVE. DEALER DETERMINED CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED.*AK *TT

CLOCK SPRING FAILURE CAUSED INOPERABLE HORN AND CRUISE CONTROL AND AIR BAG LIGHT TO STAY ON. THESE PROBLEMS PREVENTED THE VEHICLE TO PASS UTAH SAFETY INSPECTION

HORN DOESN'T WORK. TOOK VEHICLE TO DEALER, AND HAD CLOCKSPRING AND AIRBAG MODULE REPLACED. BUT, PROBLEM STILL EXISTS. PLEASE ADD VIN.*AK

AIR BAG LIGHT ON THE INSTRUMENT PANEL IS ILLUMINATED AND WILL NOT GO OFF. CRUISE CONTROL FEATURE FAILS TO OPERATE, AND HORN DOES NOT WORK. DEALERSHIP EXAMINED VEHICLE AND DETERMINED CLOCKSPRING ASSEMBLY IN THE STEERING COLUMN HAS FAILED, AND WAS CAUSING THESE PROBLEMS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / DOCUMENTATION.*AK

AIR BAG CLOCKSPRING HAS SHORTED OUT ON THIS VECHICLE, AS REPORTED TO ME BY RUSS DARROW (DEARLERSHIP) I TRIED TO CONTACT CHRYSLER ABOUT THIS PROBLEM THEY REFUSED TO TAKE ANY INFORMATION ON IT. TO HAVE A AIR BAG COMPONET FAIL ON A THREE YEAR OLD VECHICLE IS BOTH DANGEROUS AND RIDICULOUS. *AK

CRUISE CONTROL FAILED TO OPERATE AND AIR BAG LIGHT WOULD INTERMITTENTLY COME ON/OFF WHILE DRIVING. DEALER WAS NOTIFIED. *AK DEALER THINKS PCM-ENGINE CONTROLER GOING BAD. *YD

AIR BAG WARNING LIGHT STAYS ON. TECHNICIAN ADVISED THAT CLOCK SPRING IN STEERING COLUMN WAS BAD AND NEEDED REPLACED. SINCE THIS IS A SAFETY ITEM I ASKED IF THEY DID THE REPLACEMENT, AND WAS ADVISED THAT IT WAS MY RESPONSIBILITY TO HAVE IT REPAIRED AT MY EXPENSE. TECHNICIAN ALSO ADVISED THAT THEY HAVE HAD A PROBLEM WITH THIS ITEM ON THIS YEAR MODEL.*AK

EA01-007; AIR BAG LIGHT ILLUMINATED ON DASHBOARD, ALSO, CRUISE CONTROL WAS INOPERABLE. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK

WHILE DRIVING AT 65 MPH CRUISE CONTROL AND HORN STOPPED WORKING, CONSUMER NOT SURE ABOUT AIRBAG LIGHT. DEALER REPLACED CLOCK SPRING ASSEMBLY. *AK *SLC

FALSE DEPLOYMENT OF AIR BAG WHEN RUNNING OVER A ROCK, RESULTING IN HITTING CONSUMER IN NOSE AND CHIN, AND DAMAGES TO VEHICLE.