1999 PLYMOUTH GRAND VOYAGER Air Bags Problems

THERE WAS A RECALL ON THIS VEHICLE. I TOOK IT TO A LOCAL DEALER TO BE FIXED. HAD CLASSIC "NO AIRBAG, NO HORN, NO CRUISE" SYMPTOMS. DEALER REPLACED AIRBAG CLOCKSPRING, BUT DID NOT FIX THE PROBLEM OF "NO AIRBAG". THE DEALER'S STANCE IS "WE DON'T TROUBLESHOOT, WE ONLY REPLACED THE PART." THEY LET THE VEHICLE LEAVE THEIR SERVICE DEPARTMENT IN AN UNSAFE CONDITION WITHOUT NOTIFYING THE CUSTOMER OF AN ISSUE, WHICH WAS ONLY DISCOVERED AFTER THE VEHICLE WAS PICKED UP. DEALER REFUSES TO REPLACE CLOCKSPRING, AND INSISTS ON A DIAGNOSTIC FEE TO TROUBLESHOOT AN ISSUE THAT I HAVE ALREADY DIAGNOSED MYSELF. I ENDED UP HAVING TO OBTAIN A REPLACEMENT CLOCKSPRING ON MY OWN, AND FIT IT TO THE VEHICLE. THE AIRBAG, HORN, AND CRUISE CONTROL NOW WORK ON THE VEHICLE. CHRYSLER REFUSES TO DO ANYTHING ABOUT IT. *TR

Mileage: 120,242

TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.

Mileage: 190,000

AIR BAG LIGHT STAYS ON AND HAS SINCE FIRST PURCHASED, HORN HAS NOT WORKED FOR ABOUT 8 MONTHS, CRUISE CONTROL QUIT WORKING 3 MONTHS AGO. READING OTHER COMPLAINTS IT APPEARS THERE WAS A RECALL STATING THE PROBLEM IS WITH THE COLUMN CLOCK SPRING. IF I COULD RECEIVE A RECALL FOR THE MANUFACTURER TO JUST PROVIDE A REPLACEMENT COLUMN CLOCK SPRING MY NEPHEW WOULD PLACE IT ON THE VAN.

Mileage: 99,000

TL* THE CONTACT OWNS A 1999 PLYMOUTH GRAND VOYAGER. WHILE DRIVING APPROXIMATELY 10 MPH, THE AIR BAG WARNING LIGHT BRIEFLY ILLUMINATED ON THE INSTRUMENT PANEL AND CONTINUED TO DO SO INTERMITTENTLY. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID 04V480000 (AIR BAGS). THE DEALER DID NOT REPAIR THE VEHICLE SINCE THE WARRANTY WAS NO LONGER VALID. THE FAILURE CONTINUED TO OCCUR. THE AIR BAG SERVICE LIGHT REMAINED ILLUMINATED AT ALL TIMES. THE CONTACT ALSO STATED THAT THE HORN WOULD NOT FUNCTION. WHEN SHE WAS INVOLVED IN A CRASH THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT DIDN'T MENTION IF THERE WERE ANY INJURIES. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 125,000.

CONSUMER COMPLAINED ABOUT SEVERAL PROBLEMS. RECENTLY, THE AIR BAG LIGHT CAME ON/THE ODOMETER STOPPED READING MILEAGE, AND THE HORN DID NOT WORK. THE CAUSE OF THESE PROBLEMS HAD NOT BEEN DETERMINED.*AK

'RECALL CAMPAIGN; DAIMLER CHRYSLER ISSUED FOR CLOCKSPRING. *BF THE CONSUMER RECEIVED THE RECALL NOTICE BUT CANNOT AFFORD TO HAVE THE VEHICLE SIT AT THE DEALER WHO BEING REPLACED. THE CONSUMER REQUEST A CHECK FOR THE BLUE BOOK VALUE OF THE VEHICLE. *NM

Mileage: 170,000

THE CONSUMER RECEIVED A RECALL NOTICE # 04V480000. THE CONSUMER TOOK THE VEHICLE TO GET IT SERVICED. WHEN LEAVING THE DEALER, SHE NOTICED THE AIRBAG LIGHT WAS STILL ON. THE DEALER COULD NOT DETERMINE THE PROBLEM AND TOLD HER TO SCHEDULE AN APPOINTMENT. THE DEALER TOLD THE CONSUMER THE INSPECTION WOULD BE FREE OF CHARGE. BUT WHEN SCHEDULING THE APPOINTMENT, SHE WAS TOLD THAT IT WOULD BE A FEE. *JB

THE AIR BAG LIGHT LIT UP, AND SHORTLY AFTERWARDS, THE CRUISE CONTROL AND HORN STOPPED WORKING. THE DEALER ADVISOR CALLED ME AND SAID THAT THE CLOCK SPRING WOULD HAVE TO BE REPLACED. A COUPLE HOURS LATER, HE CALLED ME AND INFORMED ME THAT THE WIRES IN THE AIRBAG HAD OVERHEATED AND THE ENTIRE AIR BAG ASSEMBLY WOULD NOW HAVE TO BE REPLACED. THE COMPANY REIMBURSED ME LAST MONTH FOR THE CLOCK SPRING, WHICH THEY SAID WAS RECALLED. HOWEVER, I FEEL THAT I SHOULD ALSO BE REIMBURSED FOR THE AIRBAG ASSEMBLY, SINCE IT WAS CONNECTED TO THE CLOCKSPRING. THIS IS A MAJOR SAFETY ISSUE THAT HAS AFFECTED MANY OTHER CONSUMERS WITH THIS SAME VEHICLE. THE DEALER ADVISOR GAVE US THE CLOCK SPRING AS WE REQUESTED, BUT SAID THAT THEY COULD NOT GIVE US THE AIR BAG, SINCE IT NEEDED TO BE SENT TO CHRYSLER FOR FAILURE ANALYSIS.*AK

Mileage: 108,812

CLOCK SPRING WAS DEFECTIVE. THE AIR BAG LIGHT CAME AND STAYED ON, MAKING THE AIR BAGS INOPERABLE. ALSO, IT EFFECTED THE HORN AND THE CRUISE CONTROL. A RECALL WAS ISSUED. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK

Mileage: 97,000

DRIVING HOME FROM MINNESOTA TO TENNESSEE THE HORN AND CRUISE CONTOL STOPPED RESPONDING (CLOCKSPRING FAILED) WITHOUT A HORN THE VEHICLE WILL NOT ALLOW THE DRIVER TO ALERT OTHERS TO AVOID ACCIDENTS. VEHICLE HAS BEEN PARKED UNTIL I CAN AFFORD REPAIRS. *AK

Mileage: 79,925

WHEN DRIVING THE VEHICLE AT ANY SPEED AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. CONSUMER TOOK THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK

I HAVE A 1999 PLYMOUTH GRAND VOYAGER. THERE IS COUPLE OF PROBLEMS WITH MY AIR BAG LIGHT, HORN, AND CRUSE. AFTER BLINKING OF AIR BAG LIGHT, HORN AND CRUSE CONTROL ARE NOT WORKING. AIR BAG LIGHT IS ON AND OFF INTERMINTTENLY. *JB

Mileage: 60,000

AIR BAG LIGHT STAYS ON, HORN DOESN'T WORK, CRUISE CONTROL NOT WORKING ALSO.*AK

PLEASE NOTE AN ERROR ON MY PART ENTERING DATA INTO ODI #10073098: IN THE DESCRIPTION, REPLACE "/PWR. STEERING FAILURE" WITH "CRUISE CONTROL FAILURE". I INCORRECTLY TYPED 'PWR. STEERING' IN PROBABLY BECAUSE I WAS SO ENRAGED THAT I HAD TO PAY THE DEALER ONE DAY'S PAY TO FIX THEIR (CHRISTLER'S) PROBLEM THAT IS AN OBVIOUS DEFECT AND SHOULD NOT BE MY RESPONSIBILITY. IS THE $240.00 I PAID TO THEM THE PENALTY THE AVERAGE CONSUMER MUST PAY TO ACCOUNT FOR THEIR ENGINEERING DEFECTS AND IGNORANCE? OR IS THE REAL PENALTY THE POTENTIAL LOSS OF MY OR ONE OF MY FAMILY MEMBER'S LIVES FOR DRIVING DEFECTIVE JUNK? . *AK

(1) NORMAL OPERATION OF VEHICLE LED TO FAILURE(S) [ I COUNT EACH TIME THE AIRBAG LIGHT COMES ON WHEN IT IS NOT SUPPOSED TO AS A SEPARATE FAILURE-MY COUNT IS APPROXIMATE]. (2) THE CLOCK SPRING ASSEMBLY IN MY MINIVAN OPERATES INTERMITTENTLY AND THUS MY AIRBAG (SO I'M TOLD) AND HORN ALSO OPERATE INTERMITTENTLY. I'VE HAD SOME CLOSE CALLS BECASE THE HORN DOES NOT WORK; THANKFULLY I'VE NOT NEEDED THE AIRBAG TO DEPLOY. (3) I LEARNED TODAY, TO THE COST OF A DIAGNOSTIC CHARGE, THAT THE DEALER AND MANUFACTURER ARE UNWILLING TO REPAIR UNDER RECALL B24 AS MY CHRYSLER VOYAGER IS A 1999 MODEL. *AK

Mileage: 70,000

AIRBAG LIGHT CONSTANT ILLUMINATION, ALONG WITH HORN/PWR. STEERING FAILURE. THIS IS THE SAME DEFECT THAT WAS RECALLED IN EARLIER YEAR MODELS (PLYMOUTH GRAND VOYAGER) THROUGH 1998, HOWEVER MINE IS A 1999 AND ALTHOUGH EXHIBETS SAME FAILURE/DEFECT, IS NOT COVERED. THIS IS REPORTED TO BE A DEFECT RELATED TO AN "OPEN CIRCUIT" CLOCKSPRING. SEE ALSO NHTSA ACTION # RQ04001, ODI INVESTIGATION EA01-007, SAFETY RECALL # 02V-293, TECHNICAL SERVICE BULLETIN # 0801102, AND TECHNICAL SVCE. BULLETIN #0801001, THERE HAS NOT YET BEEN AN ACCIDENT OR INCIDENT, HOWEVER IT IS UNACCEPTABLE THAT SUCH A DEFECT EXISTS AND THAT THE MANUFACTURER IS AWARE OF IT, HOWEVER WILL NOT DO ANYTHING ABOUT IT. THIS IS CLEARLY A MAJOR SAFETY DEFECT AND IS NOT THE FAULT OF THE OPERATOR, NOR IS IT A MAINTENANCE ISSUE.

AIR BAG LIGHT CONSTANTLY ON, HORN FAILED. CLOCK SPRING WAS REPLACED. I DID SAVE THE OLD CLOCK SPRING AND IT IS AVAILABLE IF YOU WANT IT. *LA

Mileage: 68,500

MY WIFE AND I OWN A 1999 PLYMOUTH VOYAGER MINIVAN. WE HAVE HAD SEVERAL FAILURES THAT CAUSE US CONCERN ABOUT THE MANUFACTURER'S QUALITY CONTROL DURING PRODUCTION OF THIS VEHICLE. MOST RECENTLY, THE AIRBAG WARNING LIGHT BEGAN TO COME ON FOR NO APPARENT REASON WHILE WE WERE DRIVING NORMALLY. MOST OF THE TIME, IT WOULD GO BACK OFF, BUT SOMETIMES IT WOULD STAY ON UNTIL THE VEHICLE IGNITION WAS TURNED OFF. ON APRIL 27, 2004, WE HAD TO HAVE THE "CLOCKSPRING" REPLACED ON THIS VEHICLE TO CORRECT THIS PROBLEM. THE COST OF THIS REPAIR WAS $180.96. THE PERSON IN THE SERVICE DEPARTMENT IN THE CHRYSLER DEALERSHIP THAT PERFORMED THE REPAIR TOLD ME THAT THIS PART HAS FAILED ON MANY OF THESE TYPE MINIVANS. GIVEN THE LARGE NUMBER OF FAILURES OF THIS PART, IT IS MY OPINION THAT IT SHOULD HAVE BEEN REPLACED UNDER AN EXTENDED WARRANTY BY THE MANUFACTURER.

Mileage: 82,577

HORN STARTED BEEPING BY ITSELF, THEN STAYED ON CONTINUOUSLY. DEALER SAID IT WAS A DEFECTIVE AIRBAG ASSEMBLY. I CALLED CHRYSLER TO COMPLAIN AND THEY AGREED TO PAY ALL BUT $150 OF THE $607 BILL. I DON'T KNOW IF THIS IS PART OF THE CLOCKSPRING ASSEMBLY PROBLEMS OR NOT. WE HAVE NOT NOTICED ANY PROBLEM WITH THE AIRBAG LIGHT OR CRUISE CONTROL. *AK

Mileage: 40,000

I RECENTLY PURCHASED A 1999 PLYMOUTH GRAND VOYAGER. IMMEDIATELY I NOTICED THE AIRBAG WARNING LIGHT GOING ON AND OFF WHILE DRIVING, AND AFTER SEARCHING YOUR SITE, I'VE DISCOVERED THAT QUITE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM. AS THIS ISSUE IS STILL NOT A MANUFACTURER RECALL YET FOR THIS YEAR MODEL, HOW DO I REMEDY THIS PROBLEM? *JB

Mileage: 93,000

AIRBAG LIGHT COMES ON INTERMITTENTLY. CLOCK SPRING BEING REPLACED TODAY AT A COST OF $220. WAS TOLD THERE WAS A RECALL ON PREVIOUS YEAR VOYAGERS WITH SAME PROBLEM, BUT MINE IS NOT COVERED. LOOKING AT THE AMOUNT OF COMPLAINTS REGARDING THIS, AND THE CURRENT OPEN INVESTIGATION, I BELIEVE CRYSLER NEEDS TO INCLUDE THIS IN THE RECALL. *AK

Mileage: 62,800

WHILE DRIVING CONSUMER NOTICED AIR BAG INDICATOR FLASHED AND HORN STOPPED FUNCTIONING. VEHICLE WAS SERVICED, AND THE TECHNICIAN DETERMINED THAT CLOCK SPRING FAILED, AND NEEDED TO BE REPLACED. *AK

THE AIR BAG LIGHT CAME ON AND WOULD NOT TURN OFF. ALSO, THE HORN AND CRUISE CONTROL WERE DISABLED. *AK *SC

Mileage: 67,000

AIRBAG WARNING LIGHT ON IN 1999 PLYMOUTH GRAND VOYAGER...DELAER REPLACED CLOCKSPRING WHICH WAS THE PROBLEM...SIMILAR TO CURRENT NHTSA INVESTIGATION NUMBER RQ04001. *AK

MY VEHICLE HAS THE SAME ISSUE NOTED IN RECALL#02V293000 WHICH IS THE CLOCK SPRING FAILURE CAUSING THE AIR BAG LIGHT TO REMAIN ILLUMINATED, THE HORN/AIR BAG AND CRUISE CONTROL TO BE UNOPERABLE. THE CHRYSLER DEALER WILL NOT FIX UNDER WARRANTY AS THE RECALL IS FOR PLYMOUTH GRAND VOYAGER UP TO MODEL YEAR 1998. I DO NOT UNDERSTAND WHY THE RECALL DOES NOT EXTEND TO THE 1999 MODELS AS THE SAME ISSUE IS APPARENT AS REPORTED BY SEVERAL CONSUMERS ON THIS SITE AND I'M SURE IT HAS NOT BEEN REPORTED BY EVEN MORE. I CONSIDER THIS A SERIOUS SAFETY ISSUE THAT SHOULD BE TAKEN SERIOUSLY BY CHRYSLER AND RECALLED REGARDLESS OF YEAR/MILEAGE.*AK

MY AIRBAG LIGHT WAS ILLUMINATED AND I LOST THE USE OF MY HORN AND CRUISE CONTROL. *JB

Mileage: 70,700

EGR SYSTEM FAILURE (FAILING AIRBAGS, HORN, AND CRUISE CONTROL SYSTEM)-AS PER AN ARTICLE IN TODAYS ATLANTA JOURNAL-CONSTITUTION, YOU ARE CURRENTLY PROBING PLYMOUTH GRAND VOYAGERS FROM MODEL YEARS 1998 & 1999 DUE TO 109 COMPLAINTS REGARDING FAILING AIRBAGS, HORNS, AND CRUISE CONTROL SYSTEMS. THEREFORE, SINCE MY VAN HAD THE SAME PROBLEM, I WANT TO BE ADDED TO YOUR LIST.*AK

Mileage: 57,511

AIR BAG WARNING LAMP CONTINUOUSLY ILLUMINATED WITH FAILURE OF HORN & CRUISE CONTROL. PREVIOUS YEAR MODELS ARE BEING RECALLED FOR SAME CLOCKSPRING NOT BEING WOUND CORRECTLY DURING INSTALLATION.

Mileage: 65,000

AIR BAG WARNING LIGHT CONSTANTLY ON AND LED TO HORN FAILURE. ALMOST RESULTED IN ACCIDENT(S) WHEN WE ARE UNABLE TO SOUND HORN WHEN OTHER UNSAFE DRIVER(S) MANUEVER IN A MANNER WHICH WOULD CAUSE COLLISION WITH US.

Mileage: 62,130

THE AIR BAG LIGHT ILLUMINATED. THE VEHICLE'S HORN AND CRUISE CONTROL ALSO STOPPED FUNCTIONING. THE DEALER DIAGNOSED THE PROBLEM AS A FAULTY CLOCKSPRING. RECALL 02V293000 IS RELATED TO THIS FAILURE BUT THE CONSUMER'S VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *NM

THE CLOCK SPRING FAILED, WHICH CAUSED THE AIRBAGS TO BE INOPERATIVE. THERE WAS A RECALL ISSUED FOR THE CLOCK SPRING, BUT THE VEHICLE WAS OUTSIDE OF THE REMEDY SCOPE. *JB *PH

Mileage: 85,000

I HAVE A 1999 PLYMOUTH GRAND VOYAGER THAT IS EXPERIENCING A PROBLEM WITH THE CLOCKSWITCH (HORN, CRUISE CONTROL NOT WORKING, AIRBAG LIGHT ON). I CALLED THE RECALL LINE WITH CHRYSLER AND THEY SAID MY VAN WAS NOT COVERED ON THE RECALL. ONLY 1996-1998. I NOTICED WHEN THE INVESTIGATION WAS TAKING PLACE ALL VEHICLES FROM 1996-2000 WERE BEING LOOKED AT. I THINK CHRYSLER SHOULD FIX THE PROBLEM WITH MY CLOCKSWITCH FOR FREE BECAUSE THIS IS A SAFETY DEFECT. *AK

Mileage: 100,000

HEAD GASKET WAS FOUND TO BE LEAKING COOLANT. DEALERSHIP ESTIMATED 900.00 PLUS THE COST OF PARTS. MY HUSBAND THEN DECIDED TO BUY THE KIT FROM THEM FOR 109.00 AND PROCEED TO REPAIR IT HIMSELF. AFTER SITTING FOR 9 DAYS IT IS ALMOST FINISHED. THIS VAN ONLY HAS 67,000 MILES. THE CLOCK SPRING WAS ALSO REPLACED EARLIER IN THE YEAR AS IT STOPPED WORKING CAUSING THE AIRBAG LIGHT TO STAY ON, THE HORN NOT TO WORK, AND THE CRUISE CONTROL NOT TO WORK.*AK

Mileage: 67,000

1999 PLYMOUTH GRAND VOYAGER. VIN [XXX]. THE SUBJECT VEHICLE HAS HAD A FAILURE OF THE CLOCK SPRING MECHANISM (ACCORDING TO THE DEALER). THIS HAS RESULTED IN THE FAILURE OF THE AIR BAG DEPLOYMENT (ALONG WITH CRUISE CONTROL AND HORN). CHRYSLER HAS ADMITTED THIS PROBLEM EXISTS (VIA RECALL) WITH 1996-1998 VEHICLES BUT WILL NOT FIX 1999 VEHICLES. YOUR WEB SITE EXHIBITS NUMEROUS INSTANCE OF THIS FAILURE ON 1999 VEHICLES. HOW DO I GO ABOUT GETTING A KNOWN PROBLEM WITH THIS FAILURE TO BE ACKNOWLEDGED AND FIXED BY CHRYSLER? I CONSIDER THIS A SERIOUS SAFETY ISSUE THAT SHOULD BE TAKEN CARE OF BY CHRYSLER REGARDLESS OF AUTO MILEAGE.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 50,000

THE SUBJECT VEHICLE HAS HAD A FAILURE OF THE CLOCK SPRING MECHANISM. THIS HAS RESULTED IN THE AIR BAG DEPLOYMENT (ALONG WITH CRUISE CONTROL AND HORN) BEING NON FUNCTIONAL. CHRYSLER HAS ADMITTED THIS PROBLEM EXISTS WITH 1996-1998 VEHICLES BUT WILL NOT FIX 1999 VEHICLES. YOUR WEB SITE EXHIBITS NUMEROUS INSTANCE OF THIS FAILURE ON 1999 VEHICLES. HOW DO I GO ABOUT GETTING A KNOWN PROBLEM WITH THIS FAILURE TO BE ACKNOWLEDGED AND FIXED BY CHRYSLER? I CONSIDER THIS A SERIOUS SAFETY ISSUE THAT SHOULD BE TAKEN CARE OF BY CHRYSLER REGARDLESS OF AUTO MILEAGE.*AK

Mileage: 52,000

1999 PLYMOUTH GRAND VOYAGER SE - AIRBAG LIGHT CAME ON AT 72000 MILES. I FOUND THAT DAIMLER-CHRYSLER HAD A SAFETY RECALL ON 1996-1998 PLYMOUTH VANS BECAUSE THE CLOCKSPRING WAS NOT INSTALLED PROPERLY IN THE STEERING COLUMN. CAUSING THE AIRBAG TO BECOME INOPERABLE, THE HORN AND CRUISE CONTROL TO ALSO STOP WORKING. I FOUND ON A PLYMOUTH FORUM THAT MANY OTHER 1999 VAN OWNERS HAVE HAD THE SAME PROBLEMS. WHEN I CALLED CHRYSLER, THEY SAID THE RECALL DID NOT COVER THE 1999 VAN AND THAT THEY WOULD NOT EXTEND THE SAFETY RECALL. *LA

Mileage: 72,005

1999 PLYMOUTH CHRYSLER GRAND VOYAGER DEFECTIVE CLOCK SPRING. THERE WAS A RECALL FOR VANS UP TO YEAR 1998, BUT FOR SOME REASON THE 1999 VANS HAVEN'T BEEN RECALLED BECAUSE OF THE CLOCKSPRING. THIS MAY CAUSE A MALFUNCTION OF THE AIRBAG AND THE HORN DOESN'T WORK.*AK

Mileage: 53,400

1999 PLYMOUTH GRAND VOYAGER - CLOCKSPRING HERE HAS BEEN A RECALL ON ALL MODELS FROM 1996 - 1998 FOR THIS PROBLEM. AM EXPERIENCING THE SAME PROBLEM IN MY 1999 VOYAGER. *AK

PLEASE NOTE THE FOLLOWING RECALL:INIVAN RECALL B24, CLOCKSPRING / WARRANTY EXTENSION HIS RECALL INVOLVES DODGE CARAVAN/GRAND CARAVAN, PLYMOUTH VOYAGER/GRAND VOYAGER AND CHRYSLER TOWN & COUNTRY MINIVAN'S PRODUCED BY DAIMLERCHRYSLER FROM 1996 - 1998. THE CLOCKSPRING ASSEMBLY THAT CONNECTS THE STEERING WHEEL MOUNTED ELECTRICAL COMPONENTS TO THE ELECTRICAL SYSTEM, ON THE MINIVANS, MAY LOSE THE ELECTRICAL CONNECTION TO THOSE COMPONENTS. THIS COULD CAUSE THE DRIVER'S AIRBAG, HORN AND/OR SPEED CONTROL SYSTEM (IF EQUIPPED) TO BE INOPERATIVE. AN INOPERATIVE DRIVER'S AIRBAG WILL NOT DEPLOY AND CAN RESULT IN INCREASED INJURY TO THE DRIVER IN A FRONTAL CRASH. A FAILED CLOCKSPRING WILL CAUSE THE AIRBAG WARNING LIGHT, ON THE MINIVAN'S INSTRUMENT PANEL TO ILLUMINATE INTERMITTENTLY WHILE YOU ARE DRIVING. IF THIS OCCURS, CONTACT YOUR DEALER IMMEDIATELY TO HAVE THE AIRBAG SYSTEM INSPECTED. IF YOUR DEALER DETERMINES THAT THE CLOCKSPRING HAS FAILED, IT WILL BE REPLACED WITHOUT CHARGE TO YOU. DOCUMENT ID: NOGCD123353 THE PROBLEM IS IN THE 1999 MODEL YEAR AS WELL. I INQUIRED ABOUT THIS WITH THE MANUFACTURER BUT WAS BASICLY TOLD "TOO BAD" I FIND IT HARD TO BELIVE THAT THE EXACT SAME PROBLEM FOUND IN A 1998 MODEL COULD NOT EXIST IN A 1999 MODEL.*AK

THE CLOCK SPRING FAILED WHICH CAUSED THE LIGHT TO ILLUMINATE, AND CAUSED THE HORN TO BECOME INOPERATIVE. DEALER NOTIFIED.*AK *PH *JB

Mileage: 75,600

CONSUMER STATED THE CLOCK SPRING FAILED,WHICH CAUSED THE AIR BAG LIGHT TO COME ON. DEALER NOTIFIED. *AK *TS *JB

Mileage: 78,400

CLOCKSPRING - AIRBAG LIGHT STAYS ON HORN DOESN'T WORK AND CRUISE CONTROL DOESN'T WORK. THIS YEAR SHOULD BE INCLUDED IN THE RECALL.

Mileage: 74,250

THE AIR BAG LIGHT IS ON AND HAS CAUSED THE HORN AND CRUISE. CONTROL TO BE INOPERATIVE .THERE WAS A RECALL REGARDING A DEFECTIVE CLOCK SPRING . HOWEVER MY VEHICLE WAS NOT INCLUDED IN THIS RECALL. *NLM

Mileage: 90,300

THE AIR BAG LIGHT ILLUMINATE ON THE VEHICLE, WHICH CAUSED THE HORN AND CRUISE CONTROL TO BE INOPERATIVE. THERE WAS A RECALL REGARDING THE ISSUE, HOWEVER THE CONSUMER'S VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED.*JB

Mileage: 52,000

CONSUMER STATES THAT THEIR VEHICLE AIR BAG CLOCK SPRING HAD THE SAME DEFECT STATED IN RECALL NUMBER 02 V 293 000. VEHICLE NOT INCLUDED CAUSE THE RECALL IS FOR THE EARLIER MODEL. PH

AIR BAG LIGHT IS ILLUMINATED, HORN AND CRUISE CONTROL ARE NOT WORKING. TS

THIS IS MY THIRD ATTEMPT AT GETTING THIS MATTER REPORTED! I HAVE CALLED TWICE BEFORE (AROUND 7/17 AND AGAIN AROUND 8/7) BUT HAVE YET TO RECEIVE THE FORM(S) I NEED TO SIGN! ACCORDING TO YOUR SITE MY REPORT "IS THE FIRST STEP" IN GETTING THIS VERY DEFINITE SAFETY RELATED DEFECT FIXED. I HAVE NO AIR BAGS THAT WORK, AS FAR AS I KNOW, NO HORN (DEFINITELY), AND NO CRUISE CONTROL. I KNOW IT IS PROBABLY THE CLOCKSPRING, BUT CANNOT AFFORD TO HAVE IT FIXED!*AK

AIR BAG SENSOR LIGHT COMES ON AND STAYS ON , HORN DOESN'T WORK. AIR BAGS MIGHT NOT WORK IF VEHICLE IS IN A CRASH.

AIR BAGS DEPLOYED WHILE DRIVING APPROX. 10 - 15 MPH WHEN DIP IN ROAD WAS DRIVEN OVER. NO IMPACT OF ANY SORT WITH ANYTHING WAS MADE. THERE WAS NO DAMAGE TO THE VEHICLE, EXCEPT THE AIR BAG DEPLOYMENT.*AK

CONSUMER STATES THAT THE AIRBAG LIGHT CAME ON AND STAYED ON ALL DAY. CONSUMER HAD THE VEHICLE DIAGNOSED BY A DEALERSHIP AND THEY HAD TO REPLACE THE CLOCK SPRINGS IN THE AIR BAGS, IF SPRINGS WERE NOT REPLACED IT WOULD OF CAUSED THE AIR BAG TO MALFUNCTION.*JB

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WHILE DRIVING 20MPH. UPON IMPACT DRIVER'S AIR BAG FAILED TO DEPLOY.*AK

AIR BAGS FAILED TO DEPLOY IN AN ACCIDENT. YH