1996 PLYMOUTH VOYAGER Air Bags Problems

137 complaints about Air Bags

137
Complaints
19
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (137)

Feb 2, 2017

TL* THE CONTACT OWNS A 1996 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING AND THE CRUISE CONTROL AND HORN FAILED TO FUNCTION. IN ADDITION, WHEN MAKING A TURN, THERE WAS A FLAPPING NOISE IN THE STEERING WHEEL THAT CAUSED THE CLOCK SPRING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

Dec 30, 2005

DT*: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 02V293000, CONCERNING THE AIR BAGS. THE MANUFACTURER WAS CONTACTED AND GAVE VERBAL AUTHORIZATION TO PERFORM RECALL REPAIRS. WHEN THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL REPAIRS THEY REFUSED TO PERFORM THE WORK BECAUSE THE VEHICLE DID NOT DEMONSTRATE THE PROBLEMS INDICATED IN THE RECALL. THE MANUFACTURER WAS CONTACTED, AND THEY AGREED WITH THE DEALER THAT THE RECALL WORK SHOULD NOT BE PERFORMED IF THE VEHICLE WAS NOT SHOWING SIGNS OF THE DEFECT. BECAUSE THE RECALL WORK WAS NOT PERFORMED THE CONTACT FELT THE AIR BAGS MAY DEPLOY WITHOUT WARNING AND CAUSE AN INJURY. *AK

Mileage: 73,687

Aug 30, 2005

DT: THE CONSUEMR RECEIVED A RECALL CONCERNING CLOCK SPRING IN HIS 2000 DODGE CARAVAN. THE CONSUMER ALSO OWNS A 1996 PLYMOUTH VOYAGER WHICH IS HAVING THE SAME PROBLEM AS THE CARAVAN. THE CONSUMER BELIEVES THE CLOCKSPING IN THE VOYAGER IS ALSO DEFECTIVE AND BELIEVES IT SHOULD BE COVERED UNDER THE SAME RECALL AS THE CARAVAN. THE DEALER INDICATED THAT THE 1996 VOYAGRER WAS NOT INCLUDED IN THE RECALL. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK *NM

Mileage: 132,000

Apr 1, 2005

WHILE TURNING AT LOW SPEED FRONT AIR BAGS DEPLOYED. CONSUMER DID NOT HIT ANYTHING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 126,000

Feb 18, 2005 Crash

WHEN HITTING A TREE AT 30 MPH WITH FRONT END THE AIR BAG DID NOT DEPLOY. CONSUMER SUSTAINED MINOR INJURIES. THE VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

Mileage: 200,000

Nov 4, 2004

THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT CLOCK SPRING NEEDED TO BE REPLACED. THIS VEHICLE WAS NOT ON RECALL. *AK

Sep 21, 2004

AIR BAG LIGHTS CAME ON AND STAYED ON. CONSUMER CONTACTED THE MANUFACTURER, AND HAD TAKEN VEHICLE TO THE DEALER. WAS TOLD THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY, AND WILL NOT BE ABLE TO ASSIST. *AK

Mileage: 70,200

Sep 10, 2004 Crash

CLIENT INVOLVED IN LOW SPEED FRONTAL IMPACT. PASSENGER SIDE AIRBAG DEPLOYED, SEVERELY INJURING CLIENT'S CHILD. DRIVER'S SIDE AIR BAG FAILED TO DEPLOY.*AK

Aug 30, 2004

VEHICLE HIT A POTHOLE RESULTING IN THE VEHICLE BOTTOM DENTING THE OIL PAN AND THE AIR BAGS DEPLOYING.*MR WHILE DRIVING ON A DIRT ROAD GOING APPROXIMATELY 35 MPH THE VEHICLE HIT A VERY DEEP PIT HOLE. THE VEHICLE BOTTOMED OUT DENTING THE OIL PAN AND THE AIR BAGS DEPLOYED. THE CONSUMER ADMITS THAT HE HIT THE POT HOLE RATHER HARD BUT THERE WAS NO FRONT END DAMAGE. THE IMPACT OF THE AIR BAG CAUSED THE CONSUMER'S LEFT HAND TO HIT THE WINDSHIELD AND SHATTER IN. AS A RESULT THE CONSUMER'S LEFT ARM WAS BURNED AND BRUISED. THE CONSUMER NEEDS ASSISTANCE GETTING THE VEHICLE REPAIRED BECAUSE THERE IS NO LONGER A PLYMOUTH DEALER IN HIS AREA. *NM

Feb 27, 2004 Crash

I COMPLETED A RECALL ON THE AIR BAG COMPONENT OF MY 1996 PLYMOUTH VOYAGER IN JULY 2003. I WAS INVOLVED IN A T-BONE COLLISION ON JANUARY 26, 2004 WHERE I HIT THE OTHER CAR IN HIS DRIVER DOOR GOING APPROX. 40 MPH. NEITHER OF MY AIR BAGS OPENED. *AK

Mileage: 176,500

Aug 28, 2003

VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE AIR BAG LIGHT ILLUMINATED. ALSO VEHICLE WAS TAKEN TO DEALER FOR RECALL 02V293000 CLOCKSPRING REPAIRS. DEALER ATTEMPTED TO REPAIR THE PROBLEMS UNDER THE RECALL, BUT WAS ONLY ABLE TO FIX THE HORN. AIR BAG LIGHT WAS STILL ILLUMINATING, AND CRUISE CONTROL DID NOT FUNCTION. CONSUMER REQUESTED A CALL BACK.*AK

Mileage: 131,778

Aug 22, 2003 Crash

WHILE BACKING OUT OF A PARKING SPACE WITH A FOOT ON THE BRAKES VEHICLE STARTED TO ACCELERATE IN REVERSE. WAS BROUGHT TO A HALT AFTER FRONT PASSENGER'SIDE STRUCK A TREE. CONSUMER'S FOUR YEAR OLD CHILD'S HEAD HIT REAR DOOR WINDOW, CRACKING THE WINDOW IN THE PROCESS. CONSUMER SUFFERED BACK INJURIES. SEAT BELTS WERE WORN BUT NONE OF THE AIR BAGS IN VEHICLE DEPLOYED.*AK

Jun 11, 2003

AIR BAG CLOCKSPRING RECALL NOTICE FOR 1996 PLYMOUTH VOYAGER. *MR PH

Mileage: 64,171

Jun 4, 2003

REQUEST FOR REIMBURSEMENT FOR CLOCKSPRING REPAIRS. *MR *PH

Apr 14, 2003 Crash

CHRYSLER VOLUNTARY SAFETY RECALL NOTICE FOR DODGE, CARAVAN/GRAND CARAVAN; PLYMOUTH, VOYAGER/GRAND VOYAGER, AND CHRYSLER, TOWN AND COUNTRY CONCERNING DEFECTIVE CLOCSPRING WHICH CAUSES AIR BAG FAILURE. CONSUMER WAS INVOLVED IN A CRASH ON 05/O1/2002. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. SINCE THIS WAS PRIOR TO CHRYSLER'S ISSUANCE OF SAFETY RECALL CONSUMER HAD AIR BAGS REPAIRED AT HER OWN EXPENSE, BUT WANTED REIMBURSEMENT FROM CHRYSLER. CHRYSLER REFUSED TO DO SO. *AK

Apr 4, 2003

NAR 04/07/2003 MR THE AIR BAG LIGHT ILLUMINATED AND THE CRUISE CONTROL WAS INOPERATIVE. THE CONSUMER RECEIVED A RECALL NOTICE AFTER HE HAD THE WORK DONE. *JB

Apr 1, 2003

THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD, WHICH WAS CAUSED BY A FAULTY CLOCK SPRING, THE CONSUMER LEARNED OF A RECALL AND REQUESTED REIMBURSEMENT. *AK *JB

Apr 1, 2003

THE HORN AND CRUISE CONTROL FAILED DUE TO A FAULTY CLOCK SPRING, WHICH WAS REPLACED, HOWEVER CONSUMER REQUESTED REIMBURSEMENT DUE TO A RECALL WHICH WAS ISSUED. *AK *JB

Mar 25, 2003

THE AIR BAG LIGHT HAD COME ON INTERMITTENTLY AND HAD GROWN TO CONSTANT. THE AIR BAG MODULE WAS FOUND TO BE FAULTY. THE AIR BAGS WERE REPLACED. THE CONSUMER HAS REQUESTED TO BE REIMBURSED. SCC

Mar 18, 2003

PRIOR TO RECALL NOTIFICATION, THE AIR BAGS IN THE VEHICLE DEPLOYED WHICH CAUSED THE VEHICLE TO HIT A CURB. *AK *JB

Mar 18, 2003

CONSUMER REQUESTED REIMBURSEMENT REGARDING THE AIR BAG RECALL. ALSO ALL OF THE SPARK PLUGS WERE REPLACED. *TS *JB

Mileage: 74,250

Mar 18, 2003

I HAD THE CLOCK SPRING REPLACED AND PAID FOR IT OUT OF POCKET. THEN SIX MONTHS LATER THERE IS A RECALL. I SENT ALL THE BILLS TO CHRYSLER AND NEVER GOT ANY MONEY. SENT IN TOW DAYS AFTER RECALL NOTICE RECEIVED. I AM ALSO CALLING CHRYSLER BUT YOU NEED TO KNOW THEY ARE TRYING NOT TO PAY THIS. *JB

Mar 4, 2003

WHILE DRIVING 55 MPH THE VEHICLE IMPACTED A DEER HEAD ON. THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. *NLM

Mileage: 170,000

Mar 3, 2003 Crash

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS DID NOT DEPLOY.*JB

Mileage: 76,624

Feb 13, 2003

THE BELT TENSIONER FAILED, THERE WAS A RECALL ON THE CLOCK SPRING WHICH HAD BROKEN, THE TRANSAXLE PAN SIDE CONVERTER AND THE STEERING PUMP HAD RUSTED.*SCC *JB

Mileage: 52,046

Feb 5, 2003

THE CONSUMER HAS EXPERIENCED THE FOLLOWING PROBLEMS. TRANSMISSION FAILURE, FUEL RAIL LINE AND TANK. CLOCKSPRING, HEAD GASKET, AND THE WIPERS WILL COME ON WHEN NOT IN USE. SCC PH

Mileage: 25

Feb 4, 2003 Crash

THE VAN WAS INVOLVED IN A HEAD ON COLLISION MOSTLY ON THE DRIVERS' SIDE. NEITHER DUAL AIR BAGS DEPLOYED. THE OWNER HAS JUST RECEIVED THE RECALL FOR THE "CLOCK SPRING" 01-27-2003. PH

Jan 29, 2003

THE HORN IS NOT WORKING AND HER AIR BAG LIGHT COMES ON AND STAYS ON. PH

Jan 28, 2003

AFTER RECALL #02V29300 AIRBAG CLOCK SPRING WAS DONE ON VEHICLE THE HORN SHORTED OUT. DEALER NOTIFIED. TS

Jan 24, 2003

THE FUEL SENDING UNIT NEEDLE WILL JUMP FROM SIDE TO SIDE AND THE LIGHT WILL COME ON/OFF INTERMITTENTLY. TS THE CLOCKSPRING WAS INOPERATIVE, THE FUEL MODULE NEEDED TO BE REPAIRED, THE GAS TANK INDICATOR LIGHT BLINKED AND A TONE SOUNDED. THE VEHICLE SEEMED FINE FOR A WHILE, BUT THE PROBLEM HAD COME BACK CONSTANTLY. SCC

Jan 22, 2003

CONSUMER WAS REAR-ENDED BY ANOTHER VEHICLE WHILE STOPPED. OTHER VEHICLE WAS TRAVELING APPROXIMATELY 45MPH. THE COLLISION CAUSED CONSUMER'S VEHICLE TO HIT ANOTHER CAR IN FRONT. BOTH THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. TS

Mileage: 100,000

Jan 16, 2003

WHILE TRAVELING ON THE HIGHWAY WITHOUT PHYSICAL CONTACT WITH ANOTHER VEHICLE, THE DUAL AIRBAGS DEPLOYED. THE DEALER IS AWARE OF THE PROBLEM. PH

Jan 13, 2003 Crash

CONSUMER STATED WHEN HE STOPPED AT A RED LIGHT, WITHOUT WARNING BOTH FRONT AIR BAGS DEPLOYED. AS A RESULT, CONSUMER HIT ANOTHER MOTORIST. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. PH

Jan 9, 2003

PER CONSUMER THE DEALERSHIP CROWN DODGE,CHRYSLER,PLYMOUTH INC;GADSDEN AL;256-546-5276; IS GOING TO RUN A DIAGNOSE BEFORE DOING RECALL ON THE VEHICLE ,AND WILL CHARGE CONSUMER IF THE RECALL PART IS NOT DEFECTIVE. THE RECALL IS FOR THE AIR BAG CLOCK SPRING 02 V 293 000. *NLM

Nov 9, 2002

HORN FAILURE AND CRUISE CONTROL. DEALER SAYS CLOCK SPRING HAS FAILED. DT

Oct 29, 2002

CONSUMER STATES WHILE DRIVING THE AIR BAG LIGHT STAY ALLUMINATED, CRUISE CONTROL GOES OUT. DEALER NOTIFIED SAID CLOCK SPRING FAILED. TS

Oct 11, 2002

CONSUMER STATES THAT WHEN MAKING A TURN AT 15 MPH AND WITHOUT WARNING THE AIR BAG INADVERTENTLY DEPLOYS CAUSING THE CONSUMER TO PULL OVER. DEALER NOTIFIED. MR

Sep 24, 2002

CONSUMER STATED THE AIR BAG LIGHT STAYED ILLUMINATED WHILE DRIVING. THE DEALER HAS REPLACEED THE CLOCK SPRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB

Sep 23, 2002

AIR BAG LIGHT ILLUMINATED ON CONSOLE WITH CAUSE UNKNOWN. OWNER TOOK THE VAN TO A DEALERSHIP WHICH INFORMED HIM THAT THE AIR BAG LOCK SPRING NEEDS TO BE REPLACED. OWNER WAS PERPLEXED BECAUS DEALERSHIP DIAGNOSED THE PROBLEM BEFORE THOROUGHLY INSPECTING. PLEASE DESCRIBE DETAILS.AK

Sep 10, 2002

THE PROBLEM IS THAT THE AIR BAG WARNING LIGHT STAYS ON, HORN CANNOT WORK, AND LOSE THE CRUISE CONTROL. THIS INDICATES THE MALFUNCTION IN AIR BAG SYSTEM, HORN CIRCUIT, AND THE SPEED CONTROL.*AK

Sep 10, 2002

THE AIR BAG LIGHT ILLUMINATED.*YH

Sep 6, 2002

HORN DOES NOT WORK, AND AIRBAG SENSOR LIGHT IS ON. CONSUMER FEELS AIRBAG MAY OR MAY NOT DEPOY. CAN'T WARN OTHER DRIVERS. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Aug 27, 2002

HORN STOPPED WORKING. VEHICLE REPAIRED BY DEALER WHO ADVISED THE CONSUMER THAT THE CLOCK SPRING WAS DEFECTIVE. *AK CONSUMER WAS IN A PARKING LOT AND A VEHICLE STARTED TO BACK OUT OF A PARKING SPACE, CONSUMERS HORN WOULDN'T WORK. CONSUMER FEELS THAT THE HORN AND CRUISE CONTROL ARE/WERE DEFECTIVE AND THE MANUFACTURER SHOULD PAY THE COST OF REPAIR. (146.78) *SCC

Aug 21, 2002

INVESTIGATION CURRENTLY OPEN BY NHTSA EA01007. MY AIRBAG LIGHT WOULD COME ON AND SOMETIMES EXTINGUISH DURING DRIVING BUT COME BACK ON LATER. FINALLY THE AIRBAG LIGHT STAYED ON CONSTANTLY. OVER THE COURSE OF A MONTH, THE CRUISE CONTROL AND HORN QUIT WORKING AS WELL. I INADVERTANTLY STUMBLED ACROSS THIS OPEN NHTSA CASE WHILE LOOKING FOR A WIRING DIAGRAM TO BEGIN LOOKING INTO THE HORN PROBLEM FIRST. WHILE THE VAN IS 6 YEARS OLD I UNDERSTAND THAT DODGE/PLYMOUTH HAVE REPLACED OVER 400,000 CLOCK SPRING ASSEMBLIES. THE DEALERSHIP CHARGED ME $223.30 TO REPLACE THE PART INCLUDING LABOR. IT WOULD SEEM THAT A FAIR AMOUNT OF THESE ASSEMBLIES HAVE FAILED WHICH I WOULD EXPECT TO LAST FOR THE LIFETIME OF THE VEHICLE. I WOULD HAVE BEEN WILLING TO PAY FOR THE PART IF DODGE/PLYMOUTH WOULD INSTALL IT FOR FREE. NOT ONLY DID THEY CHARGE TO INSTALL IT, THEY WERE READY TO CHARGE ME AN ADDITIONAL $70.00 DIAGNOSTIC FEE IF THAT WASN'T THE PROBLEM. I'M VERY DISAPPOINTED THAT DODGE/PLYMOUTH IS VERY WELL AWARE OF THIS PROBLEM WHICH IS OBVIOUSLY SAFETY RELATED AS I HAVE DRIVEN AROUND FOR 2 - 3 MONTHS WITH AN AIRBAG LIGHT ON WHICH I'M SURE OTHERS ARE DOING AND THEN THEY MAKE A NICE PROFIT ON CHARGING ME TO FIX A DEFECT THEY ARE VERY WELL AWARE OF. IF I CAN ANSWER ANY OTHER QUESTIONS, PLEASE FEEL FREE TO CONTACT ME.

Aug 10, 2002

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Aug 7, 2002

THE HORN QUIT WORKING, CRUISE CONTRON QUIT WORKING, AIR BAG LIGHT REMAINED LIT AFTER STARTING.

Jul 22, 2002

AIR BAG LIGHTS ILLUMINATES WHEN CAR STARTS.*AK

Jul 22, 2002

WHILE ON A WEEKEND TRIP, THE AIR BAG CLOCK SPRING BROKE. CONSUMER HAD BEEN HAVING PROBLEMS WITH THE AIR BAG LIGHT ILLUMINATING AND THE HORN WORKING EVERY ONCE IN A WHILE. *JG *NM

Jul 19, 2002

ENGINE LIGHT STAYS ON, AIRBAG LIGHT STAYS ON, HORN AND CRUISE CONTROL INOPERABLE. SUSPECT DEFECTIVE CLOCKSPRING EST COST TO REPAIR $250-400.

Jul 7, 2002

THIS CLOCK SRING MECHANISM IS IN THE STEERING WHEEL AND CONTROLS YOUR AIRBAGS, DIRECTIONAL SIGNALS, HORN AND CRUISE CONTROL. IT'S MY UNDERSTANDING THAT YOUR AIRBAGS DO NOT WORK WHEN THIS MECHANISM IS BROKEN . I HAD JUST REPLCED THIS PART 12 MONTHS EARLIER.

Jul 6, 2002

SEEMS TO BE A COMMON PROBLEM WITH CHRYSLER VANS. SOMETHING TO DO WITH A CLOCK SPRING, THAT IS IN THE STEERING WHEEL COLUMN. I HAVE FOUND OTHER EXAMPLES ON THE INTERNET AND THERE WAS MENTION OF A CLASS ACTION LAW SUITE. COSTS AROUND $190 TO $260 TO FIX. MY FATHER IN LAWS CHRYSLER VAN HAS SAME PROBLEM WITH AIR BAG LIGHT. NOT SURE ABOUT HORN.*AK

Jul 2, 2002 Crash

AIRBAG LIGHT WOULD COME ON AND OFF IN JULY. TOOK VEHICLE TO DEALER, AND THEY RESET AIRBAG SENSOR. ABOUT A WEEK LATER, CONSUMER REAR ENDED ANOTHER DRIVER, AND NONE OF THE AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Jun 25, 2002

DURING HOT WEATHER DASH AIR BAG INDICATOR LIGHT ILLUMINATED, HORN DID NOT FUNCTION & CRUISE CONTROL NO LONGER FUNCTIONED. CERTIFIED SERVICE CENTER HAS IDENTIFIED PROBLEM IS DUE TO CLOCK SPRING IN STEERING COLUMN (REF NHTSA ACTION #: EA01007). AIR BAG LIGHT CAME ON FIRST...CRUISE CONTROL STILL WORK INTERMITTENTLY. DID NOT BECOME AWARE OF HORN MALFUNCTION UNTIL NEEDED FOR COLLISION AVOIDANCE (NEAR MISS, NO DAMAGE). REFERENCE NHTSA RECALL # 98V046 FOR SAME ISSUE IN DIFFERENT MAKE VEHICLE BY SAME MANUFACTURER. REFERENCE CHRYSLER TSB # 08-010-01 MAY 01 THAT COVERS BROAD RANGE OF MAKES AND MODELS. THIS INVESTIGATION WAS OPENED IN FEB-2001. WHY WAS A RECALL ISSUED ON WRANGLER AND NOT MINIVAN WHEN BOTH USE SAME SYSTEM? *AK

Jun 23, 2002

HORN, AIR BAG AND CRUISE CONTROL ALL DOES NOT WORK. HORN IS REQUIRED TO PASS SAFETY INSPECTION. AIR BAG IS VERY IMPORTANT BECAUSE MY WIFE IS PREGNANT WITH OUR FIRST CHILD. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**763371

Jun 2, 2002

AIRBAG LIGHT CONTINUOUSLY ILLUMINATES. DEALER INDICATED THAT THE CLOCK SPRING WAS BAD. I UNDERSTAND THAT FROM OTHER COMPLAINTS THAT I MAY BE ABLE TO LOOK FORWARD TO BOTH MY HORN AND CRUISE CONTROL BECOMING INOPERABLE IN THE FUTURE. I CAN'T BELIEVE THAT A NON-MOVING PART SUCH AS THIS WOULD FAIL. IT SHOULD LAST THE LIFE OF THE VEHICLE.*AK

May 23, 2002

CONSUMER STATE WHILE DRIVING, AND WITHOUT ANY INDICATION, THE AIR BAG INDICATOR STAYED ILLUMINATED, ALSO THE HORN AND CRUSE CONTROL WAS INOPERABLE. THE DEALER HAS BEEN CONTACTED AND DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED.*JB

May 21, 2002

AIR BAG LIGHT WILL COME AND STAY ON UNTIL CONSUMER TURNS VEHICLE OFF. CONTACTED DEALER. *AK

May 20, 2002

AIR BAG WARNING LITE ILLUMINATES. DEALER REPORTS THAT THE AIR BAG CLOCKSPRING NEEDS TO BE REPLACED AT A COST OF $350. CONTACTED CHRYSLER CUSTOMER SERVICE ON 5/20/02 AND CHRYSLER OFFERED TO PAY HALF OF THE COST OF THE REPAIR.*AK

Apr 19, 2002

EA 01 007/AIR BAG CLOCKSPRING: CONSUMER STATES AIR BAG LIGHT REMAIN ON WHILE DRIVING AND THE HORN IS INOPERATIVE. DEALER WAS NOT NOTIFIED AT THIS TIME. NLM

Apr 9, 2002

AIRBAG LIGHT HAS COME ON, AND HORN AND CRUISE CONTROL STOPPED WORKING. *AK

Apr 9, 2002

AIR BAG LIGHT FLICKERED THEN STAYED ON, CRUISE INTERMITTENT, NO HORN. *AK

Apr 4, 2002

DRIVER AND PASSENGER FRONT AIR BAGS DEPLOYED WHILE DRIVING WITH NO IMPACT WITH ANY OBJECT.*AK

Mar 26, 2002

CONSUMER STATES WHILE DEPRESSING HORN. HORN WOULD NOT SOUND OFF. WHEN DEPRESSING SPEED CONTROL VEHICLE WOULD NOT SWITCH OVER. CONSUMER WAS INFORMED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. NLM

Mar 18, 2002

WHILE DRIVING, AIR BAG LIGHT ILLUMINATED ON DASHBOARD, HORN DOES NOT WORK. *AK POSSIBLE CLOCKSPRING FAILURE. *SLC

Feb 23, 2002

CONSUMER STATING THAT CLOCK SPRING FAILED CAUSING, AIR BAG INDICATOR LIGHT TO FLICK ON AND OFF, CRUISE CONTROL INTERMITTENT FAILURE AND THEN TOTAL FAILURE AND HORN FAILED. *YD

Feb 23, 2002

CONSUMER STATING THAT CLOCK SPRING FAILED CAUSING, AIR BAG INDICATOR LIGHT TO FLICK ON AND OFF, CRUISE CONTROL INTERMITTENT FAILURE AND THEN TOTAL FAILURE AND HORN FAILED. *YD

Jan 17, 2002

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

Jan 10, 2002

WHILE DRIVING CLOCKSPRING ASSEMBLY DISENGAGED, CAUSING AIRBAG LIGHT TO ILLUMINATE, HORN AND CRUISE CONTROL MALFUNCTIONED AND COMPLETELY STOPPED WORKING. *AK *TT

Jan 7, 2002

AIRBAGS LIGHTS STAYS ON/ SPEED CONTROL AND HORN DO NOT WORK. CLOCKSPRING FAILURE. *AK

Dec 19, 2001

THE AIR BAG/ CLOCKSPRING WAS DEFECTIVE AND AFFECTED THE HORN, CRUISE CONTROL AND AUTOMATIC LOCKS. THIS IS BECOMING A COMMON PROBLEM FOR VEHICLES SIMILAR TO MY MAKE, MODEL AND YEAR, ACCORDING TO OUR MECHANIC. UPON RESEARCH VIA INTERNET, ITS AN APPARENT PROBLEM AND YET A RECALL HAS NOT BEEN ISSUED. I WOULD LIKE REIMBURSEMENT SINCE THIS WAS DEFECTIVE. THANK YOU FOR LOOKING INTO THIS MATTER.

Nov 2, 2001

AIR BAG LIGHT STAYS, ON AND HORN DOES NOT BLOW. CONTACTED DEALER, AND DEALER STATED IT WAS NOT UNDER WARRANTY.*AK

Oct 19, 2001

IN 1999, INTERIOR LIGHTS FAILED. 10/2001 HORN FAILED, AND AIRBAG LIGHTS GO ON/OFF :APPARENLTY IT IS THE MODULAR THAT CONTROL ALL THESE ITEMS AND MORE SUCH AS MILEGE, ETC. CALLED DEALER. SAID CHRYSLER HAS RECALL ON AIRBAG BUT NOT FOR MY YEAR.

Oct 15, 2001

HORN STARTED TO BLOW ON ITS OWN, AIR BAG LIGHT STAYED ON WHILE DRIVING, AND CRUISE CONTROL WAS INOPERATIVE; DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER T RECALL. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

Oct 15, 2001

AIRBAG LIGHT CAME ON, HORN AND CRUISE CONTROL STOPPED WORKING. DEALER REPLACED CLOCK SPRING ASSEMBLY.*AK

Sep 5, 2001

THE AIR BAG LIGHT WAS INTERMITENT FOR THE LAST COUPLE OF MONTHS BUT 2 WEEKS AGO IT CAME ON AND STAYED ON. I SAW ON TV THAT THIS WAS A KNOWN PROBLEM WITH THE CLOCK SPRING INT THE 1996 VOYAGERS AND COULD BE HARMFUL IF THE BAG ACCIDENTLY WENT OFF OR WORSE DIDN'T GO OFF IN A CRASH. PLEASE PUSH A RECALL! THE WIPER BLADES HAVE COME ON WITHOUT ACTIVATION SINCE NEW. THE DEALER REPLACED THE SWITCH ONCE BUT SAID THEY COULD NOT DUPLICATE WHENEVER I TOOK IT BACK UNDER WARRANTY. NOW THEY COME ON FREQUENTLY AND IT BECOMES DISTRACTING TO THE POINT THAT IT COULD CAUSE AN ACCIDENT. THE FUEL GAUGE INDICATES 3/4 FULL WHEN THE TANK IS FULL AND THE LOW FUEL LITE COMES ON WHEN THERE IS STILL 5-6 GALLONS IN THE TANK. THIS WAS REPORTED UNDER WARRANTY BUT I WAS TOLD THERE WAS NOTHING WRONG. NOW IT'S IN THE TECH BULLETINS AND I HAVE TO PAY TO HAVE IT FIXED. THE DOOR LOCKS HAVE BEEN REPLACED ON 3 OF THE 4 DOORS BY CHRYSLER. THE DRIVERS DOOR TWICE, AND SLIDING DOOR TWICE. ONCE WE COULDN'T GET OUT THE SLIDING DOOR. THE IGNITION MODULE WENT BAD THIS LABOR DAY WEEKEND. I PARKED AND THE CAR WOULDN'T START SO I HAD IT TOWED TO HOFFMAN CHRYSLER IN HAGERSTOWN, MD. THEY TROUBLESHOT IT TO THE MODULE NO HAVING A GROUND. THE WARNING CODE INDICATION THE AUTO SHUTDOWN CIRCUITRY WAS ACTIVATED. WHAT IF THIS HAPPENED ON THE INTERSTATE AT 65 MPH?*AK

Aug 16, 2001

DUE TO FAILURE OF CLOCK SPRING, UNABLE TO USE HORN AND AIRBAG INOPERATIVE-SAFETY COMPROMISED. THIS PART WAS ON THE NEWS AS A PROBLEM BUT NOT A RECALL YET! COST $345.OO TO FIX. THIS SYSTEM SHOULD NOT FAIL.*AK

Aug 13, 2001

AIRBAG LIGHT WOULD COME ON AND STAY ON. HORN WON'T BLOW. WHEN HORN WOULD START TO WORK AIRBAG LIGHT WENT OUT.*AK

Aug 3, 2001

AIRBAG LIGHT CAME ON. HORN AND CRUISE CONTROL WOULD NOT WORK. CONSUMER TOOK VEHICLE TO A MECHANIC, AND THEY REPLACED CLOCK SPRING*AK *JB

Aug 2, 2001

AIRBAG INDICATOR IS ALWAYS ON, AND THE AIRBAG WILL NOT FUNCTION IF THERE IS A CRASH. ALSO HORN DOES NOT OPERATE SO THERE IS NO WARNING DEVICE.*AK

Jul 11, 2001

CONSUMER TOOK A ROAD TRIP AND AIRBAG LIGHT STAYED ON. CRUISE CONTROL WENT OUT, AND THERE WAS NO HORN. DEALER STATED CLOCK SPRING GOES OUT OF ADJUSTMENT, DROPS CONTACT, AND EVERYTHING DROPS DOWN. REPAIR INCLUDED REMOVING AIRBAG AND STEERING WHEEL, COST $375 TO FIX.*AK CONSUMER STATES THE CLOCKSPRING WAS REPLACED ON 25-JUL-01 AND UNTIL IT HAD BEEN REPLACED THE AIRBAG, CRUISE CONTROL, AND HORN WERE INOPERABLE. *SLC

Jul 6, 2001

THIS ASSEMBLY DISABLES THE AIRBAG SYSTEM. IT ALSO DISABLES THE CRIUSE CONTROL AND HORN SYSTEMS.*AK

Jun 25, 2001

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Jun 19, 2001

AIR BAG LIGHT IS ILLUMINATED ON THE DASHBOARD. CONSUMER HAS TAKEN VEHICLE TO DEALER, DEALER STATED THAT AIR BAG MODULE NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Jun 16, 2001

FAILURE OF THIS PART RENDERED THE AIRBAG SYSTEM INEFFECTIVE. ALSO THE HORN WOULD NOT WORK, NOR WOULD THE CRUISE CONTROL WORK. APPROX $230 TO FIX.T WORK. *AK

Jun 5, 2001

WHILE DRIVING AIR BAG LIGHT CAME ON AND REMAINED. THIS CAUSED HORN AND CRUISE CONTROL NOT TO BE WORKING.*AK

May 29, 2001

AIR BAG LIGHT CAME ON, AND CRUISE CONTROL HAS FAILED TO OPERATE PROPERLY. DEALERSHIP HAS EXAMINED VEHICLE, AND DETERMINED THAT CLOCK SPRING WAS THE COMPONENT CAUSING THIS PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK

May 21, 2001

THE AIR BAG LIGHT ILLUMINATES INTERMITTENTLY. NLM

May 14, 2001

EA01-007,AIRBAG AND HORN IS INOPERATIVE DUE TO A DEFECTIVE AIRBAG CLOCKSPRING WHICH IS LOCATED INSIDE STEERING COLUMN. *AK

Apr 24, 2001

HORN WONT BLOW, CRUISE CONTROL WON'T WORK, AND AIRBAG LIGHT IS CONSTANTLY ON.*AK

Apr 17, 2001

AIRBAG LIGHT IS ON, AND HORN/CRUISE CONTROL STOPPED WORKING, CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. *AK

Apr 5, 2001

CONSUMER WAS TRAVELING 25MPH ON HIGHWAY AND LIGHT FOR AIRBAG CAME ON DASHBOARD. *AK

Apr 1, 2001

CLOCK SPRING BROKEN CAUSING AIRBAG LIGHT TO ILLUMINATE DURING ALL PERIODS CAR WAS IN USE, ALSO CAUSING HORN TO NOT WORK. CLOCK SPRING WAS REPLACED BY DEALER. *JB

Mar 29, 2001

AIRBAG LIGHT IS ON, HORN AND CRUISE CONTROL NOT WORKING EITHER.*AK

Mar 29, 2001

AIRBAG LIGHT ON, HORN AND CRUISE CONTROL NOT WORKING EITHER. *AK

Mar 29, 2001

CLOCK SPRING IN STEERING COLUMN HAS CAUSED AIRBAG LIGHT TO COME ON, HORN TO FAIL, AND CRUISE CONTROL TO STOP WORKING. DEALERSHIP HAS REPAIRED THIS DEFECT AT CONSUMERS COST. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Mar 29, 2001

CLOCK SPRING IN THE STEERING COLUMN THAT CONTROLS DRIVER AIRBAG,CRUISE CONTROL,AND HORN DID NOT WORK AT TIME OF PURCHASE, WAS REPLACED BY DEALER. *JB

Mar 28, 2001

THE AIRBAG LIGHT STAYS ON, THE CRUSIE CONTROL DOES NOT WORK, THE HORN DOES NOT WORK.

Mar 27, 2001 Crash

WHILE STOPPED AT A STOP SIGN, A CAR STRUCK MY VOYAGER IN THE CENTER OF THE FRONT BUMPER. THE OTHER CAR WAS MOVING AT 35 MPH AND MY BUMPER WAS PUSHED INTO THE RADIATOR 10-12 INCHES AND THE FRAME WAS BENT. NEITHER AIRBAG DEPLOYED. THE DEALER WHICH REPAIRED MY VOYAGER SAID THE SENSORS WERE LOCATED TO EITHER SIDE OF THE IMPACT, AND SINCE NO CONTACT WAS MADE WITH THEM... THE AIRBAGS WON'T DEPLOY. MY COMPLAINT IS THAT THEY SHOULD HAVE DEPLOYED UNDER SUCH AN IMPACT. I NOW WONDER IF THEY WILL IN ANOTHER ACCIDENT. *AK

Mar 26, 2001

AIRBAG WARNING LIGHT REMAINED LIT AT ALL TIME. LOCAL CHRYSLER DEALER REPLACED CLOCKSPRING ASSEMBLY.

Mar 24, 2001

IN MARCH MY AIRBAG LIGHT STAYED ON AND THEN THE WINDSHIELD WIPERS FAILED TO WORK. I THEN A BURNING ODOR CAME OUT OF THE HEATING UNIT. I BROUGHT IT INTO A CHRYSLER DEALERSHIP TO GET FIXED. THIS IS THE WORK NEEDED TO REPAIR THE CAR. SWITCH MULTIFUNTION, CLOCKSPRING FOR AIRBAG. COMPLETE REPLACEMENT OF THE BCM DUE TO THE AIRBAG MALFUNTION AND WIPER MALFUNCTION., REPLACED THE MULTIFUNCTION SWITCH. BCM RECONTROLLER REPROGRAMING AND REPLACED CLOCK SPRING TO REPAIR AIR BAG LAMP COMING ON. THE FINAL COST WITH LABOR TOTALED $843.44 I CALLED CHRYSLER TO SEE IF THIS MALFUNCTION WOULD BE COVERED AND I WAS TOLD NO. THE SERVICE DEPARTMENT SAID IT IS RARE THAT THE SYSTEM FAILS IN A CAR WITH MY MILAGE. CHRYSLER WAS VERY NASTY ON THE PHONE AND SAID THEY WOULD NOT CONSIDER ANY RESPONSIBILITY TOWARDS THE PAYMENT OF THE DEFECT. I ASKED TO SPEAK TO A MANAGER ETC....AND I WAS TOLD THAT I COULD NOT BE FORWARDED TO ANYONE ELSE. I WAS TOLD BY THE REP ON THE PHONE THAT THE FINAL DECISION WAS MADE. LAST WEEK I HEARD ON THE RADIO ABOUT AN INVESTIGATION ON THE POSSIBLE DEFECTS OF THE VEHICLES CLOCKSPRING ASSEMBLY WHICH PROVIDES THE ELECTRICITY FOR THE WIPERS ETC....I DID NOT CHECK TO SEE IF IT HAD AFFECTED THE HORN OR CRUISE CONTROL BECAUSE I HAD NOT USED BOTH DURING THAT TIME. IT SEEMS THE FAULTY CLOCKSPRING POSSIBLE BLEW OUT THE ELECTRICAL SYSTEM WHICH RESULTED IN THE NEED FOR A REPLACED BCM COMPONENT. I AM HOPING IF THIS IS FOUND TO BE A DEFECT CHRYSLER WILL REIMBURSE THE $843.44 TO ME.*AK

Mar 24, 2001

THE AIRBAG LIGHT STAYED ON AND THE HORN FAILED TO WORK. I TOOK THE VEHICLE TO A DEALER FOR AN INSPECTION. THEY SAID THEY FOUND THE D/S SQUIB CIRCUIT OPEN AND CLOCKSPRING INOP. THEY REPLACED THE CLOCKSPRING{#4687630AF} AND SEAL PKG{CBXG8450}. THE TOTAL COST WAS $217.18. I ALSO HAD RECALL #845 CORRECTED AT THIS TIME AS WELL. TWO SAFETY ISSUES ON THE SAME VEHICLE IS NOT A COMFORTING SITUATION. I AM VERY CONCERNED OF THE RELIABILITY OF THIS VEHICLE AS MY WIFE IS THE PRIMARY DRIVER TO TRANSPORT MY CHILDREN. YOUR ATTENTION IN THIS MATTER IS GREATLY APPRECIATED. *AK

Mar 23, 2001

SRS LIGHT STAYS ILLUMINATED WHILE DRIVING. ALSO, THE HORN ASSEMBLY IS INOPERABLE. DEALER HAS BEEN NOTIFIED.*AK

Mar 23, 2001

AIRBAG LIGHT STAYS ON. HORN AND CRUISE CONTROL DO NOT WORK. DEALER HAS ADVISED CONSUMER TO FIX THE DEFECT, CLOCK SPRING WOULD HAVE TO BE REPLACD AT CONSUMER'S EXPENSE.*AK

Mar 23, 2001

EA 01 007/AIR BAG CLOCKSPRING : VEHICLE EXPERIENCING NO HORN AND AIR BAG LIGHT REMAINING ON. DEALER / MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CRUISE CONTROL LOCKED UP WHILE DRIVING. *YH

Mar 23, 2001

EA O1 007/AIR BAG CLOCKSPRING: VEHICLE EXPERIENCING NO HORN AND AIR BAG LIGHT REMAINS ON. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

Mar 22, 2001

WHILE DRIVING AIR BAG LIGHT WILL COME ON DASHBOARD. CONSUMER IS CONCERNED FOR DEPLOYMENT OF AIR BAGS.*AK THE CLOCK SPRING FAILURE CAUSED THE AIR BAG LIGHT TO COME ON AND WAS REPAIRED. THE HORN DOES NOT WORK SOMETIMES. *YH

Mar 22, 2001

I NEEDED TO USE MY HORN TO WARN ANOTHER DRIVER WHO WAS CUTTING IN FRONT OF ME AND DISCOVERED THAT MY HORN WOULD NOT WORK. MY AIRBAG LIGHT ALSO WAS ON. I TRIED OTHER FEATURES AND FOUND THAT MY CRUISE CONTROL WOULD NOT WORK. I TOOK THE VAN TO THE DEALER WHO INFORMED ME THAT I NEEDED TO REPLACE MY CLOCK SPRING IN ORDER TO GET POWER TO THE NONWORKING FEATURES. I AM REPORTING THIS AS A RESULT OF AN ARTICLE IN THE NEWS REGARDING YOUR INVESTIGATION OF DEFECTIVE CLOCK SPRINGS IN DAIMLER CHRYSLER VANS 1996-2000.*AK

Mar 21, 2001

AIRBAG LIGHT IS ON AND WILL NOT TURN OFF. PLEASE PROVIDE FURTHER INFORMATION.*AK

Mar 21, 2001

WHEN AIRBAG LIGHT CAME ON, HORN STOPPED WORKING, ALONG WITH CRUISE CONTROL. REPORTED VIA PHONE IMMEDIATELY TO SERVICE DEPT. STATED COMMON FAILURE. ABLE TO DIAGNOSE OVER THE PHONE. TOLD ME "NOT TO WORRY" BECAUSE AIRBAG WOULD NOT DEPLOY. LIGHT INDICATED FAILURE. HAD TO PAY DEALER $295.55 TO HAVE REPAIRED. *AK

Mar 21, 2001

THE AIR BAG INDICATOR LIGHT IS ON AND THE CRUISE CONTROL ONLY WORKS OCCASIONALLY. *AK

Mar 21, 2001

AIR BAG LIGHT CAME ON OVER 18 MOS AGO AND I WAS TOLD IT WAS A COMPUTER CHIP AND WAS NOT A DEFECT. IT WILL COST OVER $500 TO REPAIR ACCORDING TO THE DEALER. I WAS ALSO TOLD THAT THE DRIVER AIRBAG MAY OR MAY NOT DEPLOY IN A COLLISION, THEY DID NOT KNOW.*AK

Mar 20, 2001

I RECENTLY HEARD A NEWS REPORT ON A LOCAL RADIO STATION THAT THE GOVERNMENT HAS LAUNCHED AN INVESTIGATION INTO THE COMBINED FAILURE OF THE AIR BAG SYSTEM, CRUISE CONTROL AND HORN ON APPROX 3 MILLION MINI VANS. UNFORTUNATELY, I SUSPECT MY VAN CURRENTLY HAS THIS SAME PROBLEM. IT HAS NOT BEEN EXAMINED BY MY CHRYSLER DEALER ALTHOUGH I DID CONTACT THEM AND THEY ADVISED THEY WERE UNAWARE OF THIS TYPE OF PROBLEM AND CLAIMED TO HAVE NOT RECEIVED ANY REPORT FROM CHRYSLER ABOUT THIS. I ALSO CALLED CHRYSLER CUSTOMER ASSISTANCE AND THEY TOO WERE "UNAWARE" OF ANY PROBLEMS AND SIMPLY DOCUMENTED MY CONCERN. I WOULD LIKE TO KNOW IF CHRYSLER IS INDEED AWARE OF MULTIPLE PROBLEMS WITH THIS SAME FAILURE OR ARE THEY AVOIDING ADMITTING TO THE INVESTIGATION. I WAS QUITE SUPRISED TO READ IN MY PAPER TODAY ABOUT THE INVESTIGATION (EA01007) AND HOW THE SYMPTEMS MATCHED MINE EXACTLY. ABOUT 6 MONTHS AGO, THE AIR BAG LIGHT ILLUMINATED APON START UP AND NOW STAYS ON FOR THE FULL DURATION OF THE DRIVE. A FEW WEEKS AFTER THAT, THE CRUISE CONTROL BEGAN A BIZZARE ON AGAIN, OFF AGAIN PATTERN. EACH TIME YOU STARTED THE CAR, IT WAS A CRAP SHOOT TO SEE IF CRUISE WOULD BE WORKING. A FEW WEEKS AFTER THAT, WE NOTICED THE HORN NO LONGER WORKS. I'M LEARY OF BRINGING THE VEHICLE IN FOR "DIAGNOSTICS" CONSIDERING SOME OF THE REPAIR COSTS I'VE HEARD, ASSOCIATED WITH AIR BAG SYSTEM REPAIRS. I WOULD LIKE TO BE ADVISED AS TO WHAT CHRYSLERS RESPONSE WAS AND IS REGARDING YOUR ANNOUNCED INVESTIGATION. THANK YOU. *AK

Mar 20, 2001

AIRBAG LIGHT CAME ON, HORN AND CRUISE CONTROL QUIT WORKING.*AK

Mar 19, 2001

PLEASE HELP. AIR BAG LIGHT ON DASHBOARD IS ON AND MY HORN DOESN'T WORK. DEALER TOLD ME MINIVAN IS OUT OF WARRANTY AND WOULD COST CLOSE TO $500.00 TO FIX. I'M A DISABLED 69 YEAR OLD VET AND I CAN'T AFFORD TO FIX IT.*AK

Mar 19, 2001

THE CLOCKSPRING ASSEMBLY, THE SYSTEM THAT PROVIDES ELECTRICITY FOR THE DRIVER SIDE AIR BAG, HORN AND CRUISE CONTROL. THE AIR BAG READINESS INDICATOR LAMP CAME ON AND THE HORN,AND CRUISE CONTROL DOES NOT WORK

Mar 5, 2001

CLOCK SPRING WAS REPLACED TO ENABLE AIR BAG DEPLOYMENT. *AK

Jan 2, 2001

FOR NO REASON, THE AIRBAG LIGHT ON THE STEERING WHEEL CAME ON AND HAS STAYED ON, THE CRUISE CONTROL WILL NOT COME ON ANYMORE, THE HORN WILL NOT WORK ANYMORE, AND THE WIPERS ARE ACTING ERRATICALLY. I CONTACTED THE DEALER AND THEY SAID THE "CLOCKSPRING" ASSEMBLY IN THE STEERING WHEEL NEEDS REPLACED FOR ~ $300-$350. THEY SAID IT IS A COMMON PROBLEM. I CHECKED ONLINE AND FOUND NUMEROUS REPORTS OF THIS FAILURE SO I THOUGHT I WOULD REPORT IT. AS I UNDERSTAND IT, THIS DESIGN DEFECT HAS EFFECTIVELY DISABLED MY AIRBAG AND I THINK THE MANUFACTURER SHOULD FIX IT. *AK

Dec 28, 2000

THE CLOCKSPRING DEFECT IS COMMON--CAUSES AIRBAG TO BECOME INOPERATIVE. *AK

Nov 9, 2000

CONSUMER NOTICES AIR BAG LIGHT COMES ON WHEN THE VEHICLE IS LEFT PARKED IN THE SUN, CONSUMER IS DEMANDING THAT AN ENGINEER EVALUATE WHAT IS CAUSING THE LIGHT TO COME ON. *SLC

Nov 3, 2000

THE SERVICE MAN (MAC) AT THE DEALERSHIP WHERE THE VAN WAS REPAIRED TOLD US THE REASON FOR THE AIRBAG LIGHT COMING ON FOR NO REASON WAS BECAUSE OF A BAD CLOCK SPRING. HE SAID THAT THIS COULD CAUSE THE AIRBAG TO POSSIBLY NOT DEPLOY IN AN ACCIDENT AND/OR EVEN DEPLOY WHEN YOU'RE JUST DRIVING DOWN THE ROAD. OUR THOUGHTS IMMEDIATELY WERE SAFETY RELATED AND CONTACTED DAIMLERCHRYSLER WHO SENT ME AN EMAIL TELLING ME THE RECALL PROCESS. THEY ALSO AGREED TO PAY FOR THE PART ONLY, WE PAID FOR LABOR. WE WERE WONDERING HOW A PART COULD GO BAD THAT WAS NEVER USED?*AK

Oct 20, 2000

FALSE DEPLOYMENT OF BOTH AIR BAGS WHILE DRIVING WHEN THERE WAS NO ACCIDENT.*ET

Sep 27, 2000

WHILE DRIVING AIRBAG LIGHT COMES ON INTERMITTENTLY WHICH INDICATES A MALFUNCTION IN THE AIRBAG SYSTEM. ALSO, WIFE CANNOT SIT 10 INCH BEHIND THE AIR BAG SYSTEM. PLEASE PROVIDE FURTHER INFORMATION.*AK

Sep 27, 2000

FAILURE DISABLED AIRBAG AND HORN. VERY DANGEROUS!! CAN'T BLOW HORN TO AVOID ACCIDENT

Sep 14, 2000

APPEARS TO BE HEAT SENSETIVE PROBLEM WITH AIRBAG CLOCK SPRING. HIGH TEMPERTURE.

May 20, 2000

I HAD CONTACTED DEALER ABOUT PROBLEM WHILE VEHICLE WAS ON EXTENDED WARRANTY, I WAS TOLD THAT AIR BAG FAILURES WERE NOT COVERED BY EXTENDED COVERAGE NOR COVERED BY MANUFACTURER BECAUSE OF NTSA ISSUES. I NOW DRIVE A VEHICLE THAT I CONSIDER UNSAFE TO BE IN BECAUSE THE MANUFACTURER WILL NOT TAKE RESPONSIBILITY FOR REPAIRS. ISN'T THIS A SAFETY ISSUE THAT THE NTSA SHOULD FORCE THE MANUFACTURE TO TAKE RESPONSIBILITY FOR??? *AK

Feb 2, 2000

AIR BAG LIGHT ON THE DASH ILLUMINATES CONSTANTLY, THEIR IS A RECALL ON THE 1995 MODEL, BUT IT DOES NOT APPLY TO THE 1996. DEALER HAS BEEN CONTACTED. *AK

Jan 20, 2000 Crash

CONSUMER WAS INVOLVED IN A 35 MPH FRONTAL COLLISION IN WHICH THE RIVERS/ PASSENGER'S AIRS BAGS DID NOT DEPLOY. PLEASE GIVE ANY FURTHER DETAILS. *AK

Jun 15, 1999

AIR BAG SENSOR LIGHT IS ON IN THE INTERIOR INFORMATION CENTER ON THE DASHBOARD. CONSUMER WAS TOLD THAT MODULE TO THE AIR BAG IS DEFECTIVE, AND THAT IS WHY THE LIGHT STAYS ON, INDICATING THAT DRIVER'S/PASSENGER'S AIR BAGS DO NOT WORK. DEALER HAS BEEN CONTACTED. *AK

Mar 12, 1999 Crash

5/21/96, MY SON AND I WERE IMPACTED AT LEFT FRONT OF OUR 1996 PLY VOYAGER VAN BY A 1987 CHRYSLER. WHEN I APPLIED THE BRAKES, THEY LOCKED UP, WE SLID SLIGHTHLY TO THE RIGHT SIDE -- THE FORCE FROM THE IMPACT WAS ENOUGH TO SHATTER THE TRANSMISSION HOUSING, THE STARTER, DAMAGE THE RACK AND PINION STEERING, AND CRUMPLED THE FRONT END IN SUCH A WAY THAT THE PASSENGER DOOR COULD NOT BE OPENED. THE SHOULDER HARNESSES LOCKED UP, BUT NEITHER AIR BAG DEPLOYED. THE CAR WAS ALEGEDLY LOOKED AT BY CHRYSLER ENGINEERS AND IT WAS DETERMINED THAT "THE SENSOR HAD NOT BEEN HIT"... MY SON AND I BOTH SUSTAINED PERMANENT INJURIES AS A RESULT OF THIS ACCIDENT. MY QUESTION, WITH THIS SPEED, AND THIS FRONT END DAMAGE, WHY DID THE BAGS NOT DEPLOY? I DON'T BUY NOT HITTING THE SENSOR. I'VE READ REPORT AFTER REPORT IDENTIFYING THE SENSOR AS DEPLOYING AT 8MPH... THIS ACCIDENT WAS SERIOUS. LAW ENFORCEMENT AT THE SCENE SAID 5MPH FASTER AND THERE WOULD HAVE BEEN A FATALITY.( DOT NUMBER: )

Jan 21, 1998 Crash

NO DEPLOYMENT OF AIR BAG IN ACCIDENT, RESULTING IN INJURY.

Dec 8, 1997 Crash

WHILE DRIVING VEHICLE AT A VERY LOW SPEED OWNER HAD AN ACCIDENT IN WHICH PASSENGER'S SIDE AIRBAG DEPLOYED, SEVERELY INJURYING PASSENGER. *AK *SLC

Oct 10, 1997 Crash

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND THE AIRBAGS DID NOT DEPLOY. OWNER STATES THAT SHE IS HEARING A RATTLING NOISE IN THE STEERING COLUMN. THE MANUFACTURER HAS BEEN CONTACTED. DUP 522805, POSTED ON 03-NOV-98. 522805 DUP OF 817047; POSTED ON 09-07-1999. *AK CONSUMER STATES SHE HAD INJURIES TO (R) LEG, HIP, AND FOOT AND HAS BEEN IN THERAPY FOR 3 YEARS.

Sep 30, 1997

AIRBAG DID NOT DEPLOY.

Sep 30, 1997 Crash

DURING VEHICLE COLLISION NO DEPLOYMENT OF AIR BAG.

Nov 27, 1996 Crash

AIRBAG DEPLOYMENT WAS VIOLET, CAUSING FACIAL LACERATIONS/RIGHT EYE INJURY.

Dec 14, 1995 Crash

THE CONSUMER HAD AN ACCIDENT ON NOV. 16, 95 AND THE DRIVERS AIRBAG DIDN'T DEPLOY. PLEASE DESCRIBE. TT

Dec 14, 1995 Crash

THE CONSUMER HAD AN ACCIDENT ON NOV. 16, 95 AND THE PASSENGERS AIRBAG DIDN'T DEPLOY. PLEASE DESCRIBE. TT