40
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 20 of 40
May 25, 2011 140,000 mi

1989 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE MCPHERSON STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. SHOULD SUCH FAILURE OCCUR WHILE THE VEHICLE IS IN MOTION AT HIGHWAYS SPEEDS, LOSS OF VEHICLE CONTROL WILL RESULT, CAUSING SERIOUS INJURY OR DEATH. THIS IS A KNOWN DEFECT COVERED BY CHRYSLER CORPORATION IN A TECHNICAL SERVICE BULLETIN (TSB) LABELING THE PROBLEM AS MERELY COSMETIC. *TR

May 25, 2011 140,000 mi

1989 PLYMOUTH VOYAGER LEFT AND RIGHT FRONT TOWERS ARE CONSUMED BY CORROSION EXPOSING THE MCPHERSON STRUT ASSEMBLIES AND SEVERELY WEAKENING THE LOAD BEARING STRUCTURE CAUSING SERIOUS RISK OF STRUT TOWER FAILURE AS ON OR BOTH STRUTS WILL PENETRATE INTO THE ENGINE COMPARTMENT CAUSING THE FRONT OF THE VEHICLE TO DROP TO THE GROUND. SHOULD SUCH FAILURE OCCUR WHILE THE VEHICLE IS IN MOTION AT HIGHWAYS SPEEDS, LOSS OF VEHICLE CONTROL WILL RESULT, CAUSING SERIOUS INJURY OR DEATH. THIS IS A KNOWN DEFECT COVERED BY CHRYSLER CORPORATION IN A TECHNICAL SERVICE BULLETIN (TSB) LABELING THE PROBLEM AS MERELY COSMETIC. *TR

Jul 7, 2010 57,000 mi

TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC WHO STATED THAT THE UNDER CARRIAGE HAD DETERIORATED DUE TO RUST. AN AUTHORIZED DEALER CONFIRMED THE DIAGNOSIS. THE CONTACT CALLED THE MANUFACTURER AND WAS UNABLE TO SPEAK WITH ANYONE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 09/24/10. *LJ UPDATED 09/24/10

Jul 7, 2010 57,000 mi

TL*THE CONTACT OWNS A 1998 PLYMOUTH VOYAGER. WHILE THE VEHICLE WAS BEING SERVICED BY A LOCAL MECHANIC WHO STATED THAT THE UNDER CARRIAGE HAD DETERIORATED DUE TO RUST. AN AUTHORIZED DEALER CONFIRMED THE DIAGNOSIS. THE CONTACT CALLED THE MANUFACTURER AND WAS UNABLE TO SPEAK WITH ANYONE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 57,000. UPDATED 09/24/10. *LJ UPDATED 09/24/10

May 10, 2010 68,000 mi

THE HEAT CHANGES FROM HOT TO A/C BY ITSELF, THE REAR DEFROST DON'T WORK ALL THE TIME, THE BACK WIPERS GO ON BY THEN SELF WITH DIFFERENT DELAYS,,, , STAYS ON DEFROST, AND THE STRUT TOWER ARE VERY POOR SHAPE, NEVER SAW STRUT TOWERS RUST LIKE THIS ON ANY OTHER VAN OR CAR BUT THIS ONE..1998 PLYMOUTH VOYAGER...ALSO ALL THIS STUFF WRONG WITH IT AND THE CHECK ENGINE LIKE DON'T GO ON...VERY BAD VAN TO HAVE. *TR

May 10, 2010 68,000 mi

THE HEAT CHANGES FROM HOT TO A/C BY ITSELF, THE REAR DEFROST DON'T WORK ALL THE TIME, THE BACK WIPERS GO ON BY THEN SELF WITH DIFFERENT DELAYS,,, , STAYS ON DEFROST, AND THE STRUT TOWER ARE VERY POOR SHAPE, NEVER SAW STRUT TOWERS RUST LIKE THIS ON ANY OTHER VAN OR CAR BUT THIS ONE..1998 PLYMOUTH VOYAGER...ALSO ALL THIS STUFF WRONG WITH IT AND THE CHECK ENGINE LIKE DON'T GO ON...VERY BAD VAN TO HAVE. *TR

Oct 13, 2009 100,000 mi

FRONT DRIVER SIDE STRUT TOWER RUSTED OUT AND FRONT TIRE FALLING OFF CAR. *TR

Oct 13, 2009 100,000 mi

FRONT DRIVER SIDE STRUT TOWER RUSTED OUT AND FRONT TIRE FALLING OFF CAR. *TR

Aug 5, 2008 139,397 mi

FAILURE TO PASS INSPECTION W/O REPAIR AS A SAFETY ISSUE 1998 PLYMOUTH VOYAGER DRIVER'S SIDE STRUT TOWER CAP RUST THROUGH. *TR

Aug 5, 2008 139,397 mi

FAILURE TO PASS INSPECTION W/O REPAIR AS A SAFETY ISSUE 1998 PLYMOUTH VOYAGER DRIVER'S SIDE STRUT TOWER CAP RUST THROUGH. *TR

Jul 6, 2008 61,000 mi

THE STRUT TOWER IS RUSTING VERY BAD AND ABOUT TO BREAK OFF. THIS IS A VERY BIG DANGER FOR MY WIFE AND FOUR KIDS.. I FIRST NOTICE THE RUST 2 WEEKS AFTER WE BOUGHT THIS 1998 PLYMOUTH VOYAGER, AND THE DEALER WOULD NOT FIX IT. IT BEEN 3.5 YEARS KNOW AND THERE ARE HOLES WE CAN SEE THOUGH. NOT VERY GOOD. I ALSO NOTICED THE VAN IS ABOUT 1/2" LOWER TO THE GROUND FROM THE SIDE THE RUST IS BAD. THE ONLY HAD 62,000 MILE IB IT WHEN WE NOTICED THE RUST. THERE SHOULD BE A RECALL. SHOPS TOLD ME EVERY 1998 PLYMOUTH VOYAGER THEY SEE HAS GOT THE SAME PROBLEM. *TR

Jul 6, 2008 61,000 mi

THE STRUT TOWER IS RUSTING VERY BAD AND ABOUT TO BREAK OFF. THIS IS A VERY BIG DANGER FOR MY WIFE AND FOUR KIDS.. I FIRST NOTICE THE RUST 2 WEEKS AFTER WE BOUGHT THIS 1998 PLYMOUTH VOYAGER, AND THE DEALER WOULD NOT FIX IT. IT BEEN 3.5 YEARS KNOW AND THERE ARE HOLES WE CAN SEE THOUGH. NOT VERY GOOD. I ALSO NOTICED THE VAN IS ABOUT 1/2" LOWER TO THE GROUND FROM THE SIDE THE RUST IS BAD. THE ONLY HAD 62,000 MILE IB IT WHEN WE NOTICED THE RUST. THERE SHOULD BE A RECALL. SHOPS TOLD ME EVERY 1998 PLYMOUTH VOYAGER THEY SEE HAS GOT THE SAME PROBLEM. *TR

Jun 22, 2006 115,000 mi

DT*: THE CONTACT STATED THAT THE LEFT FRONT STRUT TOWER OF THE VEHICLE APPEARED TO HAVE AN UNUSUAL AMOUNT OF RUST ON TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 12/28/04 WHO DETERMINED IT WOULD HAVE TO BE REPLACED AND THAT IT WAS A COMMON PROBLEM ON THIS MODEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 02/18/05 FOR REPLACEMENT OF FRONT STRUTS, REAR SHOCKS, AND WHEEL ALIGNMENT. THE REPAIR SHOP NOTICED THAT THE RIGHT FRONT STRUT TOWER WAS ALSO RUSTED AND WOULD NEED TO BE REPLACED. UPDATED 8/9/2006 - RUST WAS FIRST OBSERVED BY AND INDEPENDENT REPAIR SHOP MAY 6, 2004. *NM

Jun 22, 2006 115,000 mi

DT*: THE CONTACT STATED THAT THE LEFT FRONT STRUT TOWER OF THE VEHICLE APPEARED TO HAVE AN UNUSUAL AMOUNT OF RUST ON TOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 12/28/04 WHO DETERMINED IT WOULD HAVE TO BE REPLACED AND THAT IT WAS A COMMON PROBLEM ON THIS MODEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP ON 02/18/05 FOR REPLACEMENT OF FRONT STRUTS, REAR SHOCKS, AND WHEEL ALIGNMENT. THE REPAIR SHOP NOTICED THAT THE RIGHT FRONT STRUT TOWER WAS ALSO RUSTED AND WOULD NEED TO BE REPLACED. UPDATED 8/9/2006 - RUST WAS FIRST OBSERVED BY AND INDEPENDENT REPAIR SHOP MAY 6, 2004. *NM

Feb 4, 2006 162,000 mi

1998 PLYMOUTH MINIVAN. STRUCTURE RUSTED THROUGH ON LEFT FRONT STRUT TOWER. THE PROBLEM WAS CAUGHT WHEN THERE WAS APPROX. 90% RUST THROUGH. A POTHOLE HIT OR JUST SEVERE BRAKING COULD HAVE HAD CATASTROPHIC RESULTS. CHRYSLER ADVISES THAT THEY WILL DO NOTHING BUT SAY SORRY. IS THIS A CHRONIC PROBLEM ?? *NM

Feb 4, 2006 162,000 mi

1998 PLYMOUTH MINIVAN. STRUCTURE RUSTED THROUGH ON LEFT FRONT STRUT TOWER. THE PROBLEM WAS CAUGHT WHEN THERE WAS APPROX. 90% RUST THROUGH. A POTHOLE HIT OR JUST SEVERE BRAKING COULD HAVE HAD CATASTROPHIC RESULTS. CHRYSLER ADVISES THAT THEY WILL DO NOTHING BUT SAY SORRY. IS THIS A CHRONIC PROBLEM ?? *NM

Oct 10, 2005

WHILE HAVING A NEW BATTERY INSTALLED ON OUR 1998 PLYMOUTH VOYAGER, WE WERE SHOWN THAT THE STRUT TOWER IS RUSTING AND CRACKED ON THE TOP. SUBSEQUENT EXAMINATION BY OTHER MECHANICS SHOWS THAT THE RUSTING STARTED IN THE TOP PLATE AND WORKED ITS WAY DOWN TO THE SECOND PLATE, WHICH IS NOT AS BAD. THE COMMENT WE KEEP HEARING A LOT OF IS, " I'VE NEVER SEEN ANYTHING LIKE THIS." YET ONE OF OUR NEIGHBORS WHO HAS THE DODGE VERSION, SAME YEAR, ALSO HAS THE SAME PROBLEM. I AM WONDERING IF YOU HAVE HEARD OF ANYTHING LIKE THIS WITH THESE VANS AND/OR IF THIS COULD BE A PROBLEM WITH THEM THAT IS JUST SHOWING UP NOW. *JB

Oct 10, 2005

WHILE HAVING A NEW BATTERY INSTALLED ON OUR 1998 PLYMOUTH VOYAGER, WE WERE SHOWN THAT THE STRUT TOWER IS RUSTING AND CRACKED ON THE TOP. SUBSEQUENT EXAMINATION BY OTHER MECHANICS SHOWS THAT THE RUSTING STARTED IN THE TOP PLATE AND WORKED ITS WAY DOWN TO THE SECOND PLATE, WHICH IS NOT AS BAD. THE COMMENT WE KEEP HEARING A LOT OF IS, " I'VE NEVER SEEN ANYTHING LIKE THIS." YET ONE OF OUR NEIGHBORS WHO HAS THE DODGE VERSION, SAME YEAR, ALSO HAS THE SAME PROBLEM. I AM WONDERING IF YOU HAVE HEARD OF ANYTHING LIKE THIS WITH THESE VANS AND/OR IF THIS COULD BE A PROBLEM WITH THEM THAT IS JUST SHOWING UP NOW. *JB

Oct 5, 2005

1998 PLYMOUTH VOYAGER - STRUT IS PUSHING THROUGH THE STRUT TOWER ON THE DRIVER'S SIDE. EXCESSIVE RUST. HASN'T FAILED YET, BUT FAILURE IS IMMINENT AND WOULD BE VERY DANGEROUS. *JB

Oct 5, 2005

1998 PLYMOUTH VOYAGER - STRUT IS PUSHING THROUGH THE STRUT TOWER ON THE DRIVER'S SIDE. EXCESSIVE RUST. HASN'T FAILED YET, BUT FAILURE IS IMMINENT AND WOULD BE VERY DANGEROUS. *JB

Jul 20, 2004 88,650 mi

THE CONSUMER TOOK VEHICLE FOR INSPECTION, AND IT WAS DISCOVERED THAT THE FRAME SPRING BOLT ATTACHED TO THE TIRE HAS COMPLETELY RUSTED AND DID NOT PASS INSPECTION. THE MANUFACTURER STATED THAT WEATHER HAS CAUSED THE DEFECTS. *LA

Jul 20, 2004 88,650 mi

THE CONSUMER TOOK VEHICLE FOR INSPECTION, AND IT WAS DISCOVERED THAT THE FRAME SPRING BOLT ATTACHED TO THE TIRE HAS COMPLETELY RUSTED AND DID NOT PASS INSPECTION. THE MANUFACTURER STATED THAT WEATHER HAS CAUSED THE DEFECTS. *LA

May 19, 2004

WHILE HAVING SOME WORK DONE ON OUR 1998 PLYMOUTH VOYAGER, THE MECHANIC NOTICED THAT THE AREA AT THE TOP OF THE STRUT AND SPRING CONNECTED UNDER THE HOOD HAS BOTH CORROSION AND PERFERATION. IT COVERS ABOUT ONE-THIRD OF THE STRUT TOWER. I CALLED A DEALER AND WAS TOLD THAT THIS RUST-THROUGH WAS NOT COVERED UNDER THEIR WARRENTY. I WAS ALSO TOLD THAT THIS CONDITION IS POTENTIALLY DANGEROPUS IF THE STRUT AND SPRING RUST COMPLETELY THROUGH. THE REST OF THE BODY IS RUST FREE. I ALSO FOUND THAT IN 2002 A SERVICE BULLETIN 23-044-02 DATED OCTOBER 14, 2002 COVERED THIS PROBLEM. SINCE THIS IS A MAJOR SAFETY AND COST ISSUE FOR MY FAMILY, I WOULD LIKE TO KNOW IF THERE IS ANYTHING I CAN DO TO GET CHRISLER TO FIX THE PROBLEM?*AK

May 19, 2004

WHILE HAVING SOME WORK DONE ON OUR 1998 PLYMOUTH VOYAGER, THE MECHANIC NOTICED THAT THE AREA AT THE TOP OF THE STRUT AND SPRING CONNECTED UNDER THE HOOD HAS BOTH CORROSION AND PERFERATION. IT COVERS ABOUT ONE-THIRD OF THE STRUT TOWER. I CALLED A DEALER AND WAS TOLD THAT THIS RUST-THROUGH WAS NOT COVERED UNDER THEIR WARRENTY. I WAS ALSO TOLD THAT THIS CONDITION IS POTENTIALLY DANGEROPUS IF THE STRUT AND SPRING RUST COMPLETELY THROUGH. THE REST OF THE BODY IS RUST FREE. I ALSO FOUND THAT IN 2002 A SERVICE BULLETIN 23-044-02 DATED OCTOBER 14, 2002 COVERED THIS PROBLEM. SINCE THIS IS A MAJOR SAFETY AND COST ISSUE FOR MY FAMILY, I WOULD LIKE TO KNOW IF THERE IS ANYTHING I CAN DO TO GET CHRISLER TO FIX THE PROBLEM?*AK

Jan 15, 2004 81,000 mi

A/C EVAPORATER NO GOOD. THEY REPLACED THEM UP TO 1997. REAR LATCH HAS BEEN REPLACED TWICE & IT DOES NOT WORK AGAIN. HOLE RUSTING FROM THE INSIDE OUT JUST BEHIND DRIVER SLIDING DOOR.

Jan 15, 2004 81,000 mi

A/C EVAPORATER NO GOOD. THEY REPLACED THEM UP TO 1997. REAR LATCH HAS BEEN REPLACED TWICE & IT DOES NOT WORK AGAIN. HOLE RUSTING FROM THE INSIDE OUT JUST BEHIND DRIVER SLIDING DOOR.

Apr 22, 2003

THE INTERIOR LIGHT DID NOT COME ON. THE DRIVERS SIDE WINDOW FAILED INTERMITTENTLY. THE DASH LIGHTS FLICKERED. OCCASIONALLY THE HORN WOULD FAIL. METAL FRAGMENT CUT THROUGH THE POWER STEERING AND CAUSED NOISE WHEN STEERING. THE DOOR HANDLE DIDN'T OPEN SMOOTHLY. THE DEALER REPLACED FRONT STRUTS AND REAR SHOCK ABSORBERS. ALSO, REPLACED LEAKING ENGINE VALVE COVER GASKET, ENGINE BELT AND TENSIONER. . *AK *NLM

Apr 22, 2003

THE INTERIOR LIGHT DID NOT COME ON. THE DRIVERS SIDE WINDOW FAILED INTERMITTENTLY. THE DASH LIGHTS FLICKERED. OCCASIONALLY THE HORN WOULD FAIL. METAL FRAGMENT CUT THROUGH THE POWER STEERING AND CAUSED NOISE WHEN STEERING. THE DOOR HANDLE DIDN'T OPEN SMOOTHLY. THE DEALER REPLACED FRONT STRUTS AND REAR SHOCK ABSORBERS. ALSO, REPLACED LEAKING ENGINE VALVE COVER GASKET, ENGINE BELT AND TENSIONER. . *AK *NLM

Jun 28, 2002

WHILE DRIVING ON STATE ROUTE AND WITHOUT WARNING, SLIDING DOOR BEGAN TO RATTLE, RESULTING IN DOOR UNLATCHING FROM TOP HINGES. *AK THE SCREWS BOLTING IT TO THE TOP LATCH CAME OUT. CONSUMER HAD TO PUT THE SCREW BACK IN. *JG

Jun 28, 2002

WHILE DRIVING ON STATE ROUTE AND WITHOUT WARNING, SLIDING DOOR BEGAN TO RATTLE, RESULTING IN DOOR UNLATCHING FROM TOP HINGES. *AK THE SCREWS BOLTING IT TO THE TOP LATCH CAME OUT. CONSUMER HAD TO PUT THE SCREW BACK IN. *JG

Mar 29, 2000 Crash

NO ONE WAS HURT IN THE ACCIDENT WHEN I HIT A PIECE OF METAL IN THE ROAD. THE OBJECT TORE OFF A BODY FRAME MEMBER AND THEN PUNCTURED THE PLASTIC FUEL TANK. GAS WAS LEAKING EVERYWHERE. I CAN NOT BELIEVE THAT ANYONE WOULD PLACE A PLASTIC FUEL TANK DIRECTLY IN THE PATH OF A FRONT WHEEL DRIVE VEHICLE. THE FRONT WHEELS BEING DRIVE WHEELS TEND TO PROPEL OBJECTS BACK AT THE TANKS. CONVERSATIONS WITH MECHANICS HAVE INFORMED ME THAT OVER TIME THE TANK WILL EVENTUALLY START TO LEAK FROM THE STONES THAT WILL BE THROWN BACK FROM THE FROMT WHEEL. I RECENTLLY READ IN THE LOCAL PAPER WHERE A FORD MINIVAN WITH A PLASTIC FUEL TANK DEVLOPED A LEAD WHILE TRAVELING ON A LOCAL ROAD AND HAD TO BE TOWED. IT IS EVEN ORE AMAZING TO ME THAT THESE SYSTEMS THAT ARE DESIGNED TO FAIL AND WILL IMPACT THE ENVIRONMENT IN A NEGATIVE WAY ARE LEGAL. IF THE CAR MARKERS ARE GOING TO USE PLASTIC FUEL TANKS THEY SHOULD NOT BE LOCATED IN A DIRECT PATH BEHIND A WHEEL AND THEY SHOULD HAVE A METAL SHIELD. *AK

Mar 29, 2000 Crash

NO ONE WAS HURT IN THE ACCIDENT WHEN I HIT A PIECE OF METAL IN THE ROAD. THE OBJECT TORE OFF A BODY FRAME MEMBER AND THEN PUNCTURED THE PLASTIC FUEL TANK. GAS WAS LEAKING EVERYWHERE. I CAN NOT BELIEVE THAT ANYONE WOULD PLACE A PLASTIC FUEL TANK DIRECTLY IN THE PATH OF A FRONT WHEEL DRIVE VEHICLE. THE FRONT WHEELS BEING DRIVE WHEELS TEND TO PROPEL OBJECTS BACK AT THE TANKS. CONVERSATIONS WITH MECHANICS HAVE INFORMED ME THAT OVER TIME THE TANK WILL EVENTUALLY START TO LEAK FROM THE STONES THAT WILL BE THROWN BACK FROM THE FROMT WHEEL. I RECENTLLY READ IN THE LOCAL PAPER WHERE A FORD MINIVAN WITH A PLASTIC FUEL TANK DEVLOPED A LEAD WHILE TRAVELING ON A LOCAL ROAD AND HAD TO BE TOWED. IT IS EVEN ORE AMAZING TO ME THAT THESE SYSTEMS THAT ARE DESIGNED TO FAIL AND WILL IMPACT THE ENVIRONMENT IN A NEGATIVE WAY ARE LEGAL. IF THE CAR MARKERS ARE GOING TO USE PLASTIC FUEL TANKS THEY SHOULD NOT BE LOCATED IN A DIRECT PATH BEHIND A WHEEL AND THEY SHOULD HAVE A METAL SHIELD. *AK

Jun 22, 1999

ALL AUTOMATIC DOORS LOCK WHEN ENGINE IS STARTED. SUPPOSED TO LOCK WHEN VEHICLE REACHES 16 MPH. THIS PROBLEM ONLY HAPPENS 50% OF THE TIME. INCONVENIENCE MORE THAN ANYTHING ! !

Jun 22, 1999

ALL AUTOMATIC DOORS LOCK WHEN ENGINE IS STARTED. SUPPOSED TO LOCK WHEN VEHICLE REACHES 16 MPH. THIS PROBLEM ONLY HAPPENS 50% OF THE TIME. INCONVENIENCE MORE THAN ANYTHING ! !

Nov 25, 1998

SUNVISOR CAN NOT BE ADJUSTED PROPERLY RESULTING IN BLINDING CONSUMER FROM SUN EXPOSURE.

Nov 25, 1998

SUNVISOR CAN NOT BE ADJUSTED PROPERLY RESULTING IN BLINDING CONSUMER FROM SUN EXPOSURE.

Oct 15, 1998

COMPLETE DESIGN FAILURE RESULTING IN CRITICLE SAFTEY CONDITION.

Oct 15, 1998

COMPLETE DESIGN FAILURE RESULTING IN CRITICLE SAFTEY CONDITION.

Jun 15, 1998

THE STRUCTURE ON WHICH DRIVER'S SIDE SITS IS HALF AN INCH LOWER THAN THE PASSENGER'S SIDE. DEALER HAS SEEN, NO SOLUTION HAS BEEN FOUND. *AK

Jun 15, 1998

THE STRUCTURE ON WHICH DRIVER'S SIDE SITS IS HALF AN INCH LOWER THAN THE PASSENGER'S SIDE. DEALER HAS SEEN, NO SOLUTION HAS BEEN FOUND. *AK