This Problem Across All Years
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. WHEN THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE UNIVERSAL COUPLING WAS LOOSE. THE YOKE NEEDED REPLACEMENT AS METAL FLAKES WERE IN THE GEAR BOX. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC WAS ABLE TO TIGHTEN THE BRACKETS, BUT THE BOLTS FRACTURED. THE CONTACT STATED THAT THE YORK, UNIVERSAL COUPLING, AND GEAR BOX WERE NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A POLARIS DEALER AS THE LOCAL DEALER WAS SOLD. THE CLOSET DEALER WAS ALMOST 300 MILES AWAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A POLARIS DEALER FOR REPAIRS BECAUSE THE MANUFACTURER WOULD NOT SEND PARTS TO A NON-AUTHORIZED POLARIS DEALER. THE CONTACT MENTIONED THAT THE WARRANTY WOULD EXPIRE IN FEBRUARY OF 2018. THE FAILURE MILEAGE WAS 10,407. *TT *TR
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. WHEN THE VEHICLE WAS TAKEN IN FOR ROUTINE MAINTENANCE, THE TECHNICIAN STATED THAT THE UNIVERSAL COUPLING WAS LOOSE. THE YOKE NEEDED REPLACEMENT AS METAL FLAKES WERE IN THE GEAR BOX. THE CONTACT STATED THAT THE INDEPENDENT MECHANIC WAS ABLE TO TIGHTEN THE BRACKETS, BUT THE BOLTS FRACTURED. THE CONTACT STATED THAT THE YORK, UNIVERSAL COUPLING, AND GEAR BOX WERE NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A POLARIS DEALER AS THE LOCAL DEALER WAS SOLD. THE CLOSET DEALER WAS ALMOST 300 MILES AWAY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A POLARIS DEALER FOR REPAIRS BECAUSE THE MANUFACTURER WOULD NOT SEND PARTS TO A NON-AUTHORIZED POLARIS DEALER. THE CONTACT MENTIONED THAT THE WARRANTY WOULD EXPIRE IN FEBRUARY OF 2018. THE FAILURE MILEAGE WAS 10,407. *TT *TR
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V755000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V755000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V754000 (FUEL SYSTEM, GASOLINE) AND 16V755000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V752000 (SERVICE BRAKES, HYDRAULIC), 16V754000 (FUEL SYSTEM), AND 16V755000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V752000 (SERVICE BRAKES, HYDRAULIC), 16V754000 (FUEL SYSTEM), AND 16V755000 (POWER TRAIN). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V755000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 01/23/17 *BF *TR
TL* THE CONTACT OWNS A 2016 POLARIS SLINGSHOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V755000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 01/23/17 *BF *TR
REAR WHEEL BEARINGS HAVE WENT OUT ON TWO OCCASIONS, THE CROSS OVER DRIVE HAS WENT OUT ONCE, POLARIS IS WANTING TO REPLACE THE CROSS OVER DRIVE AGAIN AND THE DEALERSHIP IS WAITING ON NEW SWING ARM ASSEMBLY...DEALERS HAVE RECEIVED A NO SALE ORDER NATION WIDE FOR SLINGSHOT! THE PROBLEMS ALL OCCURRED WHILE OPERATING AT HIGH AND LOW SPEEDS ON THE FREE WAY AND CITY STREETS WHILE IN TRAFFIC...THE VEHICLE IS A CLEAR SAFETY HAZARD.
REAR WHEEL BEARINGS HAVE WENT OUT ON TWO OCCASIONS, THE CROSS OVER DRIVE HAS WENT OUT ONCE, POLARIS IS WANTING TO REPLACE THE CROSS OVER DRIVE AGAIN AND THE DEALERSHIP IS WAITING ON NEW SWING ARM ASSEMBLY...DEALERS HAVE RECEIVED A NO SALE ORDER NATION WIDE FOR SLINGSHOT! THE PROBLEMS ALL OCCURRED WHILE OPERATING AT HIGH AND LOW SPEEDS ON THE FREE WAY AND CITY STREETS WHILE IN TRAFFIC...THE VEHICLE IS A CLEAR SAFETY HAZARD.
ON 10/28/2016 I TOOK MY VEHICLE TO THE DEALER, FREEDOM POWERSPORTS, WEATHERFORD, TX TO HAVE A MINOR, BUT PERSISTENT FLUID LEAK CORRECTED. WHEN I ARRIVED THE DEALER'S SERVICE REPRESENTATIVE INFORMED ME THAT THERE WAS A SAFETY RECALL FOR MY VEHICLE DUE TO A DEFECTIVE SWING ARM AND THAT THEY WOULD HAVE TO MAINTAIN POSSESSION OF MY VEHICLE UNTIL PARTS TO REPAIR/REPLACE THE DEFECT WERE RECEIVED AND INSTALLED. THE REPRESENTATIVE STATED IT WOULD BE "AT LEAST A MONTH" BEFORE I COULD EXPECT IT TO BE RETURNED TO MY POSSESSION. HE STATED THAT A "DO NOT RIDE, DO NOT SALE" ORDER HAD BEEN GIVEN TO THE DEALERSHIP BY POLARIS. HE FURTHER STATED THE SWING ARMS COULD BREAK, CAUSING THE REAR WHEEL TO DETACH FROM THE VEHICLE AND POTENTIALLY CAUSING AN ACCIDENT. I ACCEPTED THIS EXPLANATION DUE TO THE POTENTIAL DIRE CONSEQUENCES. IN TURN, I CONTACTED POLARIS CUSTOMER SERVICE WHO TOLD ME THAT IT (AND I HAVE AN E-MAIL TO SUPPORT) THAT IT WAS NOT A "DO NOT RIDE" ORDER THAT THE VEHICLE COULD BE DRIVEN AT MY DISCRETION, ETC., CONTRADICTING WHAT THE DEALER HAD TOLD ME. I CONTACTED THE GENERAL MANAGER OF THE DEALERSHIP ON OCTOBER 29, 2016 WHO TOLD ME THAT THE DEALERSHIP WAS INFORMING POLARIS SLINGSHOT OWNERS OF THE INFORMATION THEY HAD BEEN GIVEN BY THE MANUFACTURER AND THAT POLARIS HAD CONTACTED THEM FOLLOWING MY CALL TO POLARIS STATING THAT THEY WERE MISINFORMED, ETC. THIS HAS POTENTIALLY DEVASTATING CONSEQUENCES TO OWNERS OF THIS VEHICLE AND SEEMS TO PRESENT A MAJOR SAFETY ISSUE THAT POLARIS IS NOW TRYING TO COVER UP. THIS CONSUMER IS LEFT WITH NO CONFIDENCE ABOUT POLARIS, THE VEHICLE AND/OR THE DEALER AS A RESULT. THE FACTS RELATED TO THIS "SAFETY BULLETIN" NEED TO BE COMMUNICATED TO THE OWNERS OF THESE VEHICLES AND THE OWNERS, ASSUMING THE FACT IS THE PARTS WILL NO BE AVAILABLE SOON, SHOULD BE COMPENSATED FOR THE INCONVENIENCE. THE LACK OF ACCURATE COMMUNICATIONS IS ALSO A CONCERN.
ON 10/28/2016 I TOOK MY VEHICLE TO THE DEALER, FREEDOM POWERSPORTS, WEATHERFORD, TX TO HAVE A MINOR, BUT PERSISTENT FLUID LEAK CORRECTED. WHEN I ARRIVED THE DEALER'S SERVICE REPRESENTATIVE INFORMED ME THAT THERE WAS A SAFETY RECALL FOR MY VEHICLE DUE TO A DEFECTIVE SWING ARM AND THAT THEY WOULD HAVE TO MAINTAIN POSSESSION OF MY VEHICLE UNTIL PARTS TO REPAIR/REPLACE THE DEFECT WERE RECEIVED AND INSTALLED. THE REPRESENTATIVE STATED IT WOULD BE "AT LEAST A MONTH" BEFORE I COULD EXPECT IT TO BE RETURNED TO MY POSSESSION. HE STATED THAT A "DO NOT RIDE, DO NOT SALE" ORDER HAD BEEN GIVEN TO THE DEALERSHIP BY POLARIS. HE FURTHER STATED THE SWING ARMS COULD BREAK, CAUSING THE REAR WHEEL TO DETACH FROM THE VEHICLE AND POTENTIALLY CAUSING AN ACCIDENT. I ACCEPTED THIS EXPLANATION DUE TO THE POTENTIAL DIRE CONSEQUENCES. IN TURN, I CONTACTED POLARIS CUSTOMER SERVICE WHO TOLD ME THAT IT (AND I HAVE AN E-MAIL TO SUPPORT) THAT IT WAS NOT A "DO NOT RIDE" ORDER THAT THE VEHICLE COULD BE DRIVEN AT MY DISCRETION, ETC., CONTRADICTING WHAT THE DEALER HAD TOLD ME. I CONTACTED THE GENERAL MANAGER OF THE DEALERSHIP ON OCTOBER 29, 2016 WHO TOLD ME THAT THE DEALERSHIP WAS INFORMING POLARIS SLINGSHOT OWNERS OF THE INFORMATION THEY HAD BEEN GIVEN BY THE MANUFACTURER AND THAT POLARIS HAD CONTACTED THEM FOLLOWING MY CALL TO POLARIS STATING THAT THEY WERE MISINFORMED, ETC. THIS HAS POTENTIALLY DEVASTATING CONSEQUENCES TO OWNERS OF THIS VEHICLE AND SEEMS TO PRESENT A MAJOR SAFETY ISSUE THAT POLARIS IS NOW TRYING TO COVER UP. THIS CONSUMER IS LEFT WITH NO CONFIDENCE ABOUT POLARIS, THE VEHICLE AND/OR THE DEALER AS A RESULT. THE FACTS RELATED TO THIS "SAFETY BULLETIN" NEED TO BE COMMUNICATED TO THE OWNERS OF THESE VEHICLES AND THE OWNERS, ASSUMING THE FACT IS THE PARTS WILL NO BE AVAILABLE SOON, SHOULD BE COMPENSATED FOR THE INCONVENIENCE. THE LACK OF ACCURATE COMMUNICATIONS IS ALSO A CONCERN.