12
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Electrical System Complaints

Showing 12 of 12
Oct 10, 2025

Infotainment system continues to be intermittently unresponsive. Today, the system was totally frozen which made it so heat/air conditioning could not be controlled, no sound for turn signals were present, and backup camera was not functioning.

Oct 10, 2025

Infotainment system continues to be intermittently unresponsive. Today, the system was totally frozen which made it so heat/air conditioning could not be controlled, no sound for turn signals were present, and backup camera was not functioning.

Jul 14, 2025

Infotainment system crashing post most recent software update causing main dashboard to stop showing information and make critical information difficult to see because of washed out background. Malfunctioning Components: Infotainment system. Available for inspection. Safety Risk: Difficulty seeing speed, unable to see warnings Dealer: No Inspection: No Warnings: No

Jul 14, 2025

Infotainment system crashing post most recent software update causing main dashboard to stop showing information and make critical information difficult to see because of washed out background. Malfunctioning Components: Infotainment system. Available for inspection. Safety Risk: Difficulty seeing speed, unable to see warnings Dealer: No Inspection: No Warnings: No

Jun 24, 2025

The vehicle refuses to acknowledge the keys to the vehicle and refuses to shift to D or N. This is happened to my vehicle multiple times. The dealership from Polestar Austin refuses to repair the issue.

Jun 24, 2025

The vehicle refuses to acknowledge the keys to the vehicle and refuses to shift to D or N. This is happened to my vehicle multiple times. The dealership from Polestar Austin refuses to repair the issue.

Jun 30, 2024

Rear camera functionality keeps failing. Camera either won't load at all or flickers on and off for a couple minutes before it'll load. Rear visibility of vehicle is very poor, so need for camera is essential for safety.

Jun 30, 2024

Rear camera functionality keeps failing. Camera either won't load at all or flickers on and off for a couple minutes before it'll load. Rear visibility of vehicle is very poor, so need for camera is essential for safety.

Jun 17, 2024

When putting the car in reverse, the rear camera displays briefly. As you start to reverse, the camera cuts in and out and you're unable to see what is behind you on the screen. It flashes to black for at least a minute, so you're unable to use the backup camera for up to 60 seconds after you put the car in reverse.

Jun 17, 2024

When putting the car in reverse, the rear camera displays briefly. As you start to reverse, the camera cuts in and out and you're unable to see what is behind you on the screen. It flashes to black for at least a minute, so you're unable to use the backup camera for up to 60 seconds after you put the car in reverse.

May 23, 2024

Starting in 2022 the car started to "black out" when I drove it. The spedeometer and screen would go completely dark, especially at speeds over 60 MPH I reported this to Polestar in 2023, they incorrectly diagnosed it as a TPMS warning when I brought it to the dealer. I called Polestar back in July 2023, but a nearby dealer was 7 hours away. I brought the car into the dealer March 2024, they had it for several days, didn't detect a problem and sent me home w car. It did it again, I was able to capture this footage on video, they then took the car back again and finally believed me. They had questioned me before. They ended up replacing the IHU

May 23, 2024

Starting in 2022 the car started to "black out" when I drove it. The spedeometer and screen would go completely dark, especially at speeds over 60 MPH I reported this to Polestar in 2023, they incorrectly diagnosed it as a TPMS warning when I brought it to the dealer. I called Polestar back in July 2023, but a nearby dealer was 7 hours away. I brought the car into the dealer March 2024, they had it for several days, didn't detect a problem and sent me home w car. It did it again, I was able to capture this footage on video, they then took the car back again and finally believed me. They had questioned me before. They ended up replacing the IHU