2007 PONTIAC G5 Steering Problems

58 complaints about Steering

58
Complaints
6
Crashes
0
Fires
1
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints (58)

Jul 22, 2025

I was driving my car and it just became manual steering.I pulled over into a parking lot,not sure what happened.Ive only has the car a little over a year and had not driven it much.Still learning about everything.Thank God I knew what had happened, because another person might have freaked out. Anyway I proceeded to drive manually and then the power steering was just there again.Like it healed itself.The power steering did go to manual a few more times since then,June 2025. My concern is if it happens again and I can't get of the road fast enough because I can't steer it. Is there something that needs to be done? I'm afraid to drive my car very far in case it gets worse and I get in a accident and hurt someone or myself. Please let me know what to do,and if I'm taking somewhere to be looked at. Thank you for your time Have a blessed day

Nov 28, 2024

low speed the steering wheel locks up and when turning left the light will dim as it locks

Feb 3, 2022

The contact owns a 2007 Pontiac G5. The contact stated that while driving at various speeds, the steering wheel locked inadvertently. There were no warning lights illuminated. The vehicle was taken to an independent mechanic who diagnosed that both the power steering motor and steering column needed to be replaced. The contact stated that the vehicle was repaired; however, the failure persisted. Upon investigating the cause of the failure, the contact became aware of NHTSA Campaign Number: 10V073000 (Steering). The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was approximately 160,000.

Mileage: 160,000

Jul 22, 2021

The power steering has gone out 3 times in the last 3 years. I took my car into an auto repair shop each time as it stopped working and wouldn't come back on. Each time they replaced my rack and pinion. The replacements were on 10-02-2019….....10-06-2020......and July 22, 2021. I shouldn't have to replace the rack and pinion 3 times in less than 3 years.

Sep 19, 2020

ON 9/28/2020 POWER STEERING COMPUTER LIGHT CAME ON CAR WOULD NOT STEER AT ALL. FELT LIKE STEERING COLUMN WAS LOCKED UP.BACKED CAR BACK TO FRONT OF HOUSE. WHEN THIS ORIGINALLY OCCURRED, THE CAR WAS ONLY MOVED A HALF OF CITY BLOCK.

Mileage: 126,000

Jun 25, 2020

WHEN BRAKING STEERING WHEEL IS LOCKING UP AFTER RECALL HAS BEEN FIXED. *TR

Mileage: 180,000

Aug 22, 2019

WHILE DRIVING ON HIGHWAY FELT VEHICLE BEGIN TO LOSE POWER. NOTICED THAT WHEN I TRIED TURNING THE STEERING WHEEL. I HAD LOST MY POWER STEERING AND WAS UNABLE TO STEER VEHICLE. SHORTLY AFTER THAT ENGINE COMPLETELY SHUT DOWN. DUE TO LOSS OF ELECTRICAL POWER TO DASH, POWER STEERING, ENGINE, AND LIGHTS. WHILE DRIVING DOWN THE FREEWAY. IT TOOK EVERYTHING I HAD TO KEEP VEHICLE IN TRAFFIC AND COAST TO NEAREST EXIT. ONCE I STOPPED THERE WAS NO POWER AT ALL. TOW TRUCK DRIVER ATTEMPTED TO JUMP START VEHICLE, BUT VEHICLE SHOWED NO TRANSFER OF POWER TO THE VEHICLE. HAD TO HAVE VEHICLE TOWED HOME.

Mileage: 129,000

Feb 2, 2019

WHEN IN IDLED PARK I TURN MY STEERING WHEEL AND IT'S HARD. I JUST LEASED THIS CAR BEGINNING 12/07/18. BUT WHILE DRIVING IT'S FINE UNTIL I MAKE A TIME AND IT AND IT STRUGGLE TO RETURN TO CENTER.

Mileage: 176,000

Aug 2, 2018

TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHEN STARTING THE VEHICLE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE STEERING WHEEL OPERATED NORMALLY. THE CONTACT ALSO INDICATED THAT FUEL WAS LEAKING UNDER THE VEHICLE. IT WAS DISCOVERED THAT THE TUBE CONNECTED TO THE FUEL TANK WAS CRACKED. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

May 2, 2018

110,000 MILES, WHEEL STARTING TO GET HARD TO TURN AT SLOW SPEEDS. IF MAKING A TURN, THE TURNS NEEDS MORE EFFORT TO COMPLETE THE TURN. WHEN STATIONARY THE WHEEL WAS VERY HARD TO TURN.

Mileage: 110,000

Apr 10, 2018

HAVING PROBLEMS WITH MY BRAKE SYSTEMS, TURN SIGNALS NOT SHUTTING OFF, FRONT SUSPENSION.

Mileage: 14,700

May 16, 2017

STEERING IS TIGHT AND THERE IS NO PLACE TO TOP UP THE POWER STEERING FLUID. I BOUGHT THE CAR USED AND I DID NOT RECEIVE ANY RECALL FOR THIS PROBLEM ONLY FOR THE IGNITION. I LIVE IN CANADA SO THE ADDRESS IS NOT MICHIGAN BUT ALL OTHER INFO IS CORRECT--IT JUST WOULDN'T LET ME GO PASS. *TR

May 15, 2017

TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING 35 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Mileage: 130,000

Oct 5, 2016

TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,802.

Mileage: 124,802

Jun 29, 2016

TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING VARIOUS SPEEDS, THE ODOMETER AND SPEEDOMETER DISPLAYED INCORRECT READINGS. IN ADDITION, WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPUTER THAT CONTROLLED THE POWER STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 10V073000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,175.

Mileage: 69,175

Apr 17, 2016

HAVE NO POWER STEERING AT TIMES WHEN I START THE CAR. I HAVE TO CUT IT OFF AND RESTART IT. ONLY HAD THIS CAR FOR 2 MONTHS NOW AFTER PURCHASING FROM A CAR LOT, WHICH I STILL PAY ON AT THIS TIME

Oct 27, 2015

TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. IN ADDITION, THERE WAS A LOUD NOISE WHILE DRIVING AND ATTEMPTING TO MAKE A TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE AND THE TORQUE SYNTHESIZER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THERE WAS A MANUFACTURER'S RECALL RELATED TO THE FAILURE THAT THE VEHICLE WAS SERVICED UNDER IN 2010. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,620.

Mileage: 125,620

Aug 14, 2015

TURN SIGNAL SWITCH DOES NOT CANCEL; YOU HAVE TO MANUALLY CANCEL TURN SIGNAL AFTER TURN COMPLETED. I'VE NOTICED MORE AND MORE PEOPLE COMPLAINING ABOUT THIS IN CHEVROLET AND PONTIAC!

Mileage: 80,000

Nov 3, 2014

AFTER 2 REPAIRS ON A RECALL FOR THE STEERING WHEEL POWER I HAVE THE SAME PROBLEM. GM IS NOT FIXING THE ISSUE BUT JUT PATCHING IT-SO THE SAME PROBLEM IS OCCURRING OVER AND OVER AGAIN. I CALLED MULTIPLE TIMES AND GM ADVISE ME THAT THEY FIXED THE RECALL ALREADY TWICE AND NOT GOING TO FIX IT AGAIN. PLEASE SEE LINK TO YOUTUBE OF WHAT ACTUALLY HAPPEN: HTTPS://WWW.YOUTUBE.COM/WATCH?V=Z7GLEN5VIK4. *TR

Mileage: 71,000

Sep 19, 2014

GM HAS SENT NUMEROUS RECALL LETTERS ABOUT THE FAULTY IGNITION SWITCH ON MY 2007 PONTIAC G5. I WENT TO A LOCAL DEALERSHIP TO PUT IN A REQUEST FOR PARTS. SEEMED ODD THAT I HAD TO REQUEST PARTS FOR A WELL KNOWN SAFETY RECALL. THE DEALERSHIP IS JUPITER CHEVROLET AT 11611 LBJ FWY, GARLAND, TX 75041. I PUT IN THIS REQUEST ABOUT 7 WEEKS AGO. I HAVE NOT HEARD FROM GM OR JUPITER CHEVROLET ABOUT THE PARTS. I CALLED THE DEALERSHIP OVER A WEEK AGO AND HAD TO LEAVE A MESSAGE BECAUSE THEY COULD NOT ANSWER THE PHONE. STILL NO RETURN CALL. I WOULD APPRECIATE ANY HELP YOU CAN PROVIDE TO GET MY CAR IN SAFE OPERATING CONDITION. THANKS *TR

Mileage: 60,000

Sep 4, 2014

STEERING GETS SO HARD, I AT 220LBS CAN BARELY STEER THE CAR GOING FORWARD OR REVERSE. MY DAUGHTER IS LEARNING ON THIS CAR FOR HER LICENSE BUT I AM NO LONGER LETTING HER DRIVE IT SINCE THE STEERING RANDOMLY GETS HARD AND THE ELECTRONIC STABILITY CONTROL AND ABS LIGHTS HAVE COME ON ALSO. IT ALSO SAYS IN THE INFORMATION SECTION TRACTION CONTROL SERVICE. SOMETHING NEEDS TO BE DONE FROM GM FOR THESE PROBLEMS BEFORE THEY KILL PEOPLE. *TR

Mileage: 102,500

Aug 18, 2014 Crash

I HAD JUST GOT CAR THE VERY NEXT DAY AS I WAS TURNING A CORNER I SUDDENLY LOST POWER STEERING . CAUSING CAR TO FLIP . THERE WAS BROKEN GLASS AND WENT INTO TOP OF HAND . I WAS TOLD BY EMT THAT STITCHES COULD NOT BE PUT THERE .SO THEY BANDAGED IT JUST BANGED UP AND THEY SAID I SEEMED FINE IF I HAD ANY PROBLEMS IN NEXT FEW HOURS TO GO TO HOSPITAL. SO I WAS NOT TAKEN. SINCE THEN I'VE DEVELOPED NUMBNESS IN HAND AND WRIST. *TR

Mileage: 128,259

May 21, 2014

TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V171000 (ELECTRICAL SYSTEM), THE STEERING COLUMN BEGAN SHAKING VIOLENTLY AND HARD TO TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE INNER STEERING SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

May 7, 2014 Crash

DRIVING AROUND A CORNER IN TOWN AT APPROXIMATELY 25 MILES PER HOUR IN SNOWY CONDITIONS ON A ROUGH ROAD; TRIED TO ACCELERATE TO MAKE IT UP A HILL AND THE ACCELERATOR WOULDN'T WORK (COULD PUSH DOWN, BUT WOULDN'T ACCELERATE); TRIED TO TURN THE STEERING WHEEL TO MAKE THE CORNER AND THE VEHICLE STARTED SLIDING ON THE SNOW; TRIED TO TURN THE WHEEL IN THE OPPOSITE DIRECTION AND WAS UNABLE TO MANIPULATE THE WHEEL. CRASHED THE VEHICLE INTO TWO PARKED CARS; THE SEAT BELT MOUNT DISCONNECTED FROM THE FRAME. THE AIR BAG DID DEPLOY. DRIVER WAS UNABLE TO SHUT OFF THE ENGINE AFTER THE WRECK. *TR

Mileage: 85,000

Apr 28, 2014

TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,400.

Mileage: 23,400

Mar 24, 2014

I SAW ON THE INTERNET RE-CALLS FOR GM CARS AND FOUND THAT MY PARTICULAR MODEL/YEAR CAR WAS BEING RECALLED. THE MORE READING I DID ON THE SUBJECT I REALIZED THAT EVERYTHING THAT I HAD TO HAVE FIXED ON MY CAR WAS BEING RECALLED. I HAVE SPENT THOUSANDS OF DOLLARS GETTING MY AIRBAGS, MY STEERING COLUMN, MY BRAKES, MY COMPUTER SENSORS, THE STEERING HARNESS, ETC. FIXED ON THIS CAR ONLY TO FIND OUT THAT THERE HAD BEEN RE-CALLS. I AM CURRENTLY WAITING FOR THE 'LOCAL DEALERSHIP' TO FIND A 'GOOD USED' STEERING COLUMN FOR MY CAR SINCE MINE IS BREAKING DOWN AND THEY SAID THEY CAN'T GET ONE. I ALSO OWN A GMC S-10 IN WHICH THE KEY FITS INTO MY CAR AND TURNS IT ON. I CALLED THE LOCAL DEALERSHIP AND TOLD THEM THAT I KNEW THERE WAS A RECALL RECENTLY AND THAT EVERYTHING I'VE HAD FIXED ON THAT PONTIAC G5 IS NOW BEING RECALLED. HOPE YOU CAN HELP ME.

Feb 26, 2014

I WAS JUST DRIVING HOME AN ON THE FREEWAY THE CAR JUST STOPPED, I WAS LUCKY THAT I COULD JUST COAST IN TO A SAFE AREA. AFTER AWHILE I TURNED IT ON AN IT STARTED UP.. THE SAME THING HAPPENED TODAY 2/26/14 I STOPPED AT THE POST OFFICE AND IT WOULD NOT TURN ON I WAITED ABOUT TEN MINUTES AND IT STARTED. IT SEEMS TO BE THE IGNITION. *TR

Mileage: 45,000

Feb 3, 2014

WHILE DRIVING, THERE'S A CHIME AND ALL MY GAUGES DROP TO ZERO. I GET A "POWER STEERING" AND "LOW FUEL" ALERTS ON MY DASHBOARD (AND I'M PRETTY SURE THE POWER STEERING GOES OUT). SEE VIDEO AT: HTTP://GOO.GL/NAW5NS. *TR

Mileage: 40,000

Nov 12, 2013

THE CAR HAS DEVELOPED A RATTLING NOISE WHEN THE BRAKES ARE APPLIED. DURING BRAKING THERE IS A VIBRATION IN THE STEERING WHEEL. THE POWER STEERING PERIODICALLY IS SPORADIC, ESPECIALLY AT LOW SPEED. IT FEELS LIKE MANUAL STEERING AND IS DIFFICULT TO TURN. THE RACK AND PINION HAS DEVELOPED A GREAT DEAL OF SLACK ALLOWING THE CAR TO WANDER ON THE HIGHWAY, MAKING DRIVING AT HIGHER SPEEDS VERY HARROWING. IT IS MY OPINION THAT THE COMBINATION OF A MALFUNCTIONING ELECTRIC STEERING MOTOR AND THE SLACK IN THE RACK AND PINION IS THE COMBINED PROBLEM WITH THIS VEHICLE. IT IS A DANGER TO DRIVE IN IT'S PRESENT CONDITION. ON NOVEMBER 11TH WHILE DRIVING ON A MAJOR HIGHWAY, THE CAR VEERED SUDDENLY AND CROSSED OVER THE CENTER LINE. IT WAS WINDY AND DURING THE DRIVE, I NOTICED THE WANDERING OF THE VEHICLE INCREASED. WHEN I GOT HOME, I BLOCKED UP THE FRONT END AND THOROUGHLY INVESTIGATED THE WHEELS, BRAKES, ROTORS, TIE ROD ENDS, AND THE STEERING. I FOUND THAT THE RACK AND PINION WAS GETTING INCREASINGLY SLOPPY. I HAVE PURCHASED THE PARTS AND PLAN TO INSTALL THEM MYSELF, BUT I HAVE LITTLE FAITH THAT THIS INFERIOR STEERING SYSTEM WILL BE A LONG TERM FIX. A CLASS ACTION LAWSUIT AGAINST GM FOR A SYSTEM THAT PUTS THE GENERAL PUBLIC IN GRAVE DANGER IS IMMINENT. NOT ONLY ARE THE OPERATORS AND PASSENGERS OF THESE VEHICLES AT RISK, BUT SO ARE THE LIVES OF THOSE ON THE HIGHWAY THAT MIGHT MEET ONE OF THESE VEHICLES HEAD ON IN A COLLISION. GM BETTER COME UP WITH A REPEAT RECALL TO FIX THESE ISSUES THE RIGHT WAY, OR BUY THEM ALL OFF THE ROAD. I KNOW THIS AFFECTS OTHER MODELS AS WELL. COBALTS, G6S, ETC. WHAT A CLUSTER THAT A COMPANY LIKE GM COULD MAKE SUCH AN EPIC BLUNDER AND NOW TRY TO SWEEP IT OUT WITH A SIMPLISTIC ONE-TIME RECALL THAT PUTS THE SAME INFERIOR QUALITY OF PARTS BACK IN THIS MACHINERY. I'LL BET THE EXECUTIVES AT GM HAVE BEEN SWEATING THIS DEAL, AND RIGHTLY SO. *TR

Mileage: 52,000

Feb 16, 2011

SERIOUS SAFETY ISSUE HERE..ON 1/18/2011 I GOT IN MY CAR WENT TO THE STORE. AT THIS TIME I NOTICED A STRONG ODOR OF GAS INSIDE MY VEHICLE. NEXT DAY I STARTED CAR AND BACKED IT OUT SMELLED STRONGER GAS SMELL. PULLED CAR BACK IN GARAGE. CAR WAS TOWED TO GM DEALER. GM DEALER STATED "NOTHING IS WRONG WITH THE VEHICLE" PAID $200 GOT CAR BACK STILL WREAKS OF STRONG GAS SMELL UPON STARTING (INSIDE THE VEHICLE). I HAVE CONTACTED THE ATTORNEY GENERAL AND GM. I AM GETTING NOWHERE WITH GETTING THIS VEHICLE REPAIR. BASICALLY THE TWO WARRANTIES AREN'T BEING USED BECAUSE THE GM DEALERS DON'T WANT TO WAIT ON THEIR MONEY AND OTHER PONTIAC G-5'S HAVE HAD THE SAME PROBLEM (SAME YEAR MAKE AND MODEL) THE FUEL MODULE AND FUEL PUMP ARE TO BE REPLACED FREE OF CHARGE I AM GETTING CONFLICTING STATEMENTS ON "MY CAR NOT BEING ON RECALL" AND FINDINGS WHERE THERE IS A RECALL. I AM CONSIDERING GIVING THE CAR BACK AND REQUESTING A FULL REFUND IF THEY ARE NOT BACKING THEIR WARRANTY. I FEEL THIS CAR HAS SEVERE SAFETY ISSUES AND I CANNOT DRIVE A VEHICLE THAT IS A FIRE HAZARD/EXPLOSION RISK. I WAS ALWAYS TOLD IF YOU SMELL GAS DON'T DRIVE A VEHICLE. I'M STARTING TO THINK WHEN THEY SOLD THE VEHICLE THEY KNEW THERE WAS SAFETY ISSUES AS I WAS FORCED INTO GAP INSURANCE AND AN EXTENDED WARRANTY. WHAT GOOD DID IT DO TO HAVE ALL THESE PROTECTIONS IF NONE OF THEM ARE GETTING MY CAR REPAIRED. THE FIRST THING I DID AFTER SMELLING FUEL WAS LOOK UP ON RECALL INFORMATION.. VEHICLES ASSEMBLED IN MEXICO AND ALABAMA WERE ON RECALL GM STATED "YOUR CAR IS NOT INCLUDED" WHY I AM HAVING THESE ISSUES WITH MY VEHICLE.? THE RECALL STATES THE FUEL MODULE MAY CRACK AND LEAK GAS WHICH MAY RESULT IN FIRE/EXPLOSION. THIS WILL BE THE THIRD RECALL I PURCHASED THE VEHICLE NEW. FIRST DOOR LOCKS,THEN STEERING PROBLEM, NOW FUEL LEAK.

Mileage: 20,500

Dec 27, 2010

PONTIAC G5 2007 VIN [XXX] AFTER STEERING WHEEL RECALL REPAIR IN SEPTEMBER 2010 AT BILL STASEK, WHEELING, IL I STARTED TO HAVE KNOCKING NOISE FROM THE STEERING WHEEL AT LOW SPEEDS ON ROUGH . AFTER THAT I WENT TO OCEAN CADILLAC, BAL HARBOR, FL TO CHECK THE PROBLEM-THE ANSWER WAS THAT "PROBABLY" THE STRUT NEEDS TO BE REPLACED FOR ABOUT $600-$800. I SAID NO. I CONTACTED PONTIAC.COM CUSTOMER SERVICE. THEY EXPLAINED THAT I NEED TO GO TO ANOTHER DEALERSHIP-LEHMAN BUICK GMC, MIAMI, FL TO CHECK WITH THEM. THE SERVICE MANAGER RESPONDED THAT THIS IS A "NORMAL KNOCKING NOISE" FROM THE STEERING WHEEL FOR PONTIAC G5 AT ALL!!! THE PROBLEM IS THAT NOISE STARTED AFTER THE RECALL SERVICE IN SEPTEMBER 2010. SO TYPICAL OR NORMAL THIS IS ABOUT MY SAFETY. THE CAR IS ABOUT 34000 MILES. I REQUEST TO REPAIR MY PONTIAC G5 2007. GM REFUSE TO SERVICE THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 31,500

Oct 1, 2010 Crash

TL*THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT ON DECEMBER 13, 2009, WHILE HER SON WAS DRIVING IN TORRENTIAL RAINY WEATHER CONDITIONS AROUND A SLIGHT CURVE, THE VEHICLE DROVE OFF OF THE ROAD AND CRASHED INTO A TREE. THE DRIVER DIED AS A RESULT OF THE CRASH. THERE WERE NO INDICATIONS OF SPEEDING OR ANY SKID MARKS. THE POLICE COULD NOT DETERMINE THE CAUSE OF THE CRASH. THE CONTACT RECEIVED RECALL NOTICE 10V073000 (STEERING:ELECTRIC POWER ASSIST SYSTEM) WHICH SHE PRESUMED TO BE THE CAUSE OF THE CRASH. SHE CALLED THE DEALERSHIP WHO STATED THAT THEY HAD NO KNOWLEDGE OF THE RELATED FAILURE. SHE CALLED THE MANUFACTURER AND WAS AWAITING A CALL BACK. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 25,000.

Mileage: 25,000

Jun 18, 2010 Crash

MY 2007 PONTIAC LOST POWER STEERING AND I COULDN'T TURN THE WHEEL AND HIT A BANK. GM HAD A INDEPENDENT PERSON LOOK AT IT. THEN A GM REP LOOKED AT THE REPORT AND SAID IT WASN'T THEIR FAULT. I ASK WHAT KIND OF EDUCATION SHE HAD AND SHE SAID THAT DIDN'T MATTER. THEY LOOKED AT THE CAR FOR 4 HOURS AND NO MILEAGE. *TR

Mileage: 32,000

Jun 11, 2010

THE POWER STEERING FAILURE LIGHT COMES ON AS WELL AS ALL THE OTHER WARNING LIGHTS AND GAUGES QUIT WORKING WHILE DRIVING WHICH MAKES IT A SAFETY CONCERN. WE HAVE RECEIVED A NOTICE FROM GM THAT THIS VEHICLE MIGHT HAVE A RECALL BECAUSE OF THE STEERING FAILURE BUT HAVE BEEN TOLD BY OUR PONTIAC DEALER AND GM THAT IT DOES NOT. THE VEHICLE HAS BEEN TO THE DEALER 3 TIMES IN THE LAST MONTH FOR THIS ISSUE. FIRST TIME, THE DEALER SAID THEY DIDN'T FIND ANYTHING. WITHIN A HALF HOUR OF LEAVING THE DEALERSHIP, THE CAR WAS BROUGHT BACK TO THE DEALER FOR THE SAME ISSUE. THE DEALER REPLACED THE ECM AND AFTER A FEW WEEKS THE ISSUE HAS RETURNED AND HAS BEEN A THE DEALER FOR A WEEK BUT THEY ARE UNABLE TO FIND PROBLEMS AND SEEM TO HAVE GIVEN UP. HAVE TALKED TO GM CUSTOMER SERVICE DURING THIS WHOLE TIME. *TR

Mileage: 65,000

Jun 7, 2010

TL*THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING AT APPROXIMATELY 30-35 MPH, THE POWER STEERING STOPPED FUNCTIONING. THE CONTACT PULLED OVER AND SHUT THE VEHICLE OFF. WHEN HE RESTARTED IT, THE POWER STEERING STILL DID NOT FUNCTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE STEERING COLUMN RELAY WAS REPLACED. WHILE DRIVING FROM THE DEALERSHIP, THE FAILURE OCCURRED AGAIN. THE DEALER THEN STATED THAT THE POWER STEERING ASSIST MOTOR NEEDED TO BE REPLACED BUT PARTS WERE UNAVAILABLE. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 40,000.

Mileage: 40,000

May 5, 2010 Crash

WE HAVE A 2007 PONTIAC G5 URAD WITH 32000 MILES ON IT, WE BOUGHT IT NEW. IN FEB 2010 MY SON WAS DRIVING TO SCHOOL AND AS HE WENT AROUND A SHARP BEND IN THE ROAD, HE STATED HE FELT THE POWER STEERING WENT OUT AND LOST CONTROL OF THE CAR SLIDING INTO GUARD RAILS. THIS HAS HAPPENED A FEW TIMES SINCE, THEN WE GET A RECALL FROM PONTIAC ABOUT THE SAME PROBLEM . I TOLD THEM ABOUT IT , THEY HAD A INDEPENDENT INSPECTOR LOOK AT IT AND A GIRL NAMED BRANDY CALLED AND SAID IT WAS HER DECISION NOT TO DO ANYTHING ABOUT IT. I ASKED WHAT HER QUALIFICATIONS WERE AND SHE SAID IT DIDN'T MATTER WHAT HER EDUCATION WAS. *TR

Mileage: 32,200

Apr 7, 2010

POWER STEERING STOPPED WORKING WHILE DRIVING APPROX 40 MPH. PARKED VEHICLE AT WORK, STARTED AFTER SHIFT AND POWER STEERING RESUMED. *TR

Mileage: 61,432

Apr 5, 2010

TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING AT SPEEDS OF 40 MPH, THE POWER STEERING ASSIST WOULD FAIL IMMEDIATELY FOLLOWED BY THE POWER STEERING ICON ILLUMINATING ON THE WARNING PANEL. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 25,000.

Mileage: 22,000

Mar 24, 2010

TL* THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING AT SPEEDS OF 55 MPH, THE POWER STEERING WOULD INTERMITTENTLY FAIL. THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS AND WOULD PROVIDE NO ASSISTANCE. THERE WERE NO REPAIRS MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE WAS 74,000.

Mileage: 72,000

Mar 18, 2010

I OWN A 2007 PONTIAC G5, THE POWER STEERING GOES IN AND OUT ON THE VEHICLE. I'VE NEARLY HAD 3 ACCIDENTS WHILE DRIVING. THIS VEHICLE IS MY ONLY FOR OF TRANSPORTATION. ONCE I HEARD ABOUT THE RECALL, I CALLED MY LOCAL DEALERSHIP AND WAS TOLD I COULD NOT HAVE THE REPAIRS PERFORMED UNTIL I RECEIVED A LETTER FROM GM. ALL I HEAR IS THAT THEY ARE WORKING ON THIS ISSUE. THIS IS A LIFE THREATENING PROBLEM. IT IS EXTREMELY DIFFICULT TO REGAIN CONTROL OF MY VEHICLE WHEN THE POWER STEERING GOES OUT WHEN I AM DRIVING SLOW. *TR

Mileage: 42,000

Mar 16, 2010

TL* THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH AND THE POWER STEERING WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. SUDDENLY, THE POWER STEERING FAILED WITHOUT WARNING. THE ENGINE WAS TURNED OFF AND RESTARTED, AND THE VEHICLE BEGAN TO OPERATE NORMALLY. THE FAILURE MILEAGE WAS 40,000. THE CURRENT MILEAGE WAS 47,000.

Mileage: 40,000

Mar 3, 2010

LONG DISTANCE TRIP WITH POWER STEERING NOT WORKING AT VARIOUS TIMES (G5, 2007). WAS GOING TO HAVE DEALER EVALUATE UNTIL SEEING JUST THIS MORNING 03/02/2010 THAT A RECALL FOR POWER STEERING WAS BEING ISSUED. ANYWORD WITH REGARD TO POWER STEERING RECALL. I'M CONCERNED THAT IF MY DAUGHTER WAS DRIVING THE CAR AND THE POWER STEERING WOULD STOP FUNCTIONING. SHE MAY BE IN A SCENARIO THAT COULD MAKE THIS A VERY DANGEROUS SITUATION IF THE WHEEL HAS BECOME VERY DIFFICULT. POWER STEERING IS DISPLAYED ON DASH. *TR

Mileage: 35,000

Mar 2, 2010

2007 PONTIAC G5. STEERING GAVE OUT TWICE CAUSING NEAR COLLISION BOTH TIMES, BRAKE FAILURE AT TIMES. SOMETIMES THE BRAKES ARE FINE SOMETIMES THEY CANT EVEN SLOW THE VEHICLE DOWN. DASH LIGHTS, ALL GAUGES, SIGNAL LIGHTS, RADIO, HEATER FAN, REAR DEFROST COMES ON AND GOES OUT RAPIDLY AT TIMES CAUSING INSIDE OF CAR CABIN TO FILL WITH SMOKE. GM CLAIMS THAT THIS IS NORMAL AND THAT NONE OF THESE COMPLAINTS ARE CONSIDERED TO BE SAFETY ISSUES. THE CAR HAS ONLY 44000KMS ON IT. THERE WAS 42000 WHEN THESE PROBLEMS STARTED GETTING SERIOUS. THEY SAY THE HAVE THE STEERING PROBLEM FIXED, BUT I HAVEN'T HAD THE CAR BACK LONG ENOUGH TO KNOW AS IT ENDS UP IN THE GARAGE EVERY COUPLE OF DAYS. THE CAR DUPLICATED THE PROBLEMS FOR THE MECHANIC AT THE GM DEALERSHIP BUT THEY SAY THEY DON'T KNOW WHAT IS CAUSING THE PROBLEMS. THE GAVE THE CAR BACK WITH THE PROBLEMS AND SAID THAT I AM STUCK WITH IT. WHEN I ASKED THEM ABOUT IT FILLING UP WITH SMOKE THEY SAID IF IT HAPPENS AGAIN GET OUT AND LET IT BURN. EASY FOR THEM TO SAY....IT IS MY FAMILY THAT IS IN THIS CAR INCLUDING TWO SMALL CHILDREN IN CAR SEATS. SOMEONE HAS TO STOP THIS BEFORE IT IS TOO LATE AND SOMEONE GETS KILLED BECAUSE OF GM'S JUNK THEY ARE PUTTING ON THE ROAD. ANY HELP IN THESE MATTERS WOULD GREATLY BE APPRECIATED. *TR

Mileage: 42,000

Feb 24, 2010

I OWN A 2007 PONTIAC G5. IN DECEMBER 2009 MY POWER STEERING WENT OUT. THIS CAR HAS 60,000 MILES ON IT. THERE IS NO REASON THAT MY POWER STEERING SHOULD BE GOING OUT. NOW, IT GOES OUT EVERY TIME I DRIVE THE CAR FOR MORE THAN 10 MINUTES. TO CORRECT THE PROBLEM I HAVE TO PULL OVER, TURN OFF THE CAR, AND TURN IT BACK ON AGAIN. I DO THIS ABOUT THREE OR FOUR TIMES A DAY. I READ WHERE GE SUED THEIR POWER STEERING SUPPLIER, SO WHEN ARE THEN GOING TO FIX OUR CARS! THIS IS VERY DANGEROUS. *TR

Mileage: 60,000

Feb 19, 2010

TL*THE CONTACT OWNS A 2007 PONTIAC G5. WHENEVER THE CONTACT DROVE THE VEHICLE MORE THAN 1 MILE SHE NOTICED THAT THE POWER STEERING FAILED AND SUDDENLY STOPPED OPERATING WITHOUT ANY WARNING. AFTER RESTARTING THE VEHICLE, THE POWER STEERING RESUMED AND BEGAN WORKING PROPERLY FOR 1 MILE BEFORE THE POWER STEERING FAILED AGAIN. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 66,000.

Mileage: 66,000

Feb 7, 2010

WHILE DRIVING THE VEHICLE, IT BECAME HARD TO STEER AND THE DIGITAL READ OUT ON THE PANEL ADVISED THERE WAS A POWER STEERING FAILURE. WHEN I TURNED THE VEHICLE OFF AND BACK ON, THE POWER STEERING WORKED FINE. I TOOK IT TO THE DEALERSHIP AND WAS INFORMED THAT THE POWER STEERING MOTOR HAD TO BE REPLACED. VEHICLE WAS BOUGHT NEW, LESS THAN THREE YEARS OLD AND HAD ONLY APPROXIMATELY 38,700 MILES. *TW

Mileage: 38,000

Feb 5, 2010

LOSS OF POWER STEER AT 22,000 MILES AND LESS THAN 1 MONTH BEYOND 36 MONTHS... OUT OF WARRANTY. TOLD ELECTRIC MOTOR OR STEERING COLUMN NEED REPLACEMENT...OVER $1200 TO REPAIR. *TR

Mileage: 22,800

Feb 4, 2010

POWER STEERING FAILURE. *TR

Mileage: 19,300

Feb 3, 2010

POWER STEERING LIGHT TURNED ON DASH AND POWER STEERING WENT OUT. SON WAS DRIVING IN A PARKING LOT SO SPEED WAS LOW AND HE WAS ABLE TO PULL INTO A PARKING SPOT. IF THIS HAD BEEN AT A HIGHER SPEED, WHO KNOWS WHAT WOULD HAVE HAPPENED. THE CAR HAS JUST OVER 36,000 MILES ON IT. SON IS SUPPOSE TO GET AN APPT TO SEE WHAT CAN BE DONE. HAPPENED AGAIN LAST WEEK. IT SEEMS THERE HAVE BEEN QUITE A FEW COMPLAINTS ABOUT THIS PROBLEM BUT I HAVE NOT HEARD ABOUT A RECALL OR INVESTIGATION. SEEMS VERY COINCIDENTAL THAT THE FORD COBALT, WHICH IS BASICALLY THE SAME CAR AS THE G5, IS BEING INVESTIGATED FOR THE SAME ISSUES. *TR

Mileage: 36,200

Jan 25, 2010

TL*THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING AT SPEEDS OF 45 MPH, SHE NOTICED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE CONTROL PANEL. THE DEALER STATED THAT THE POWER STEERING MOTOR CAUSED THE FAILURE TO OCCUR. THERE WERE NO REPAIRS MADE TO THE VEHICLE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE 42,000.

Mileage: 42,000

Jan 16, 2010

ELECTRIC POWER STEERING (PONTIAC G5 2007) STOPS WORKING WHILE DRIVING CAR. IT WILL OCCUR A RANDOM INTERVALS AND THE ONLY THING YOU CAN DO IS TO PULL OVER AND TURN OFF THE CAR AND THEN RESTART THE ENGINE. OF COURSE THIS IS EXTREMELY HARD AND DANGEROUS TO DO SINCE YOU HAVE HARDLY ANY CONTROL OF THE CAR. I AM IN THE PROCESS OF SEEKING REPAIRS. *TR

Mileage: 51,705

Nov 28, 2009

POWER STEERING PROBLEM IN PONTIAC G5 - DRIVES NORMAL DOWN THE HIGHWAY, THEN ALL OF A SUDDEN THE CAR STARTS SHAKING VIOLENTLY (STEERING WHEEL STARTS SHAKING BACK AND FORTH). *TR

Mileage: 57,500

Sep 22, 2009

THIS PROBLEM IS A SAFETY HAZARD, I AM TIRED AS ?!@#$% GOING THROUGH THIS RECURRING PROBLEM EVERY FEW WEEKS. I HAVE TO PUT MY CAR IN THE SHOP OR GONE TO THE CAR DEALERSHIP WHERE I PURCHASE MY CAR IN THE LAST TWO MONTHS AT LEAST 8-10 TIMES. ALTHOUGH, THE CAR GETS TEMPORARY FIX, THIS CONCERN IS A PAIN AND REALLY AGGRAVATED. ALSO, CONSIDERING THE DEALERSHIPS USES POOR QUALITY MATERIALS OR SHALL I SAY CHEAP PARTS I AM RIGHT BACK AT SQUARE ONE. THE POWER STEERING LIGHTS COMES ON AND THE POWER STEERING GOES OUT REPEATEDLY AND THE SERVICES TECH'S AND SERVICES MANAGERS TELLS YOU TO PUT YOUR LIFE AT RISK BY DRIVING THE VEHICLE TO THEM SO THEY CAN SEE THAT THE POWERING STEERING IS OUT AND THEN MAKE THE DECISION THAT THE POWERING STEERING COLUMN HAS GONE OUT. ALTHOUGH THIS IS WHAT I AM TELLING THEM OVER AND OVER AGAIN. I GUESS I SHOULD BE HAPPY THAT THE CONCERN IS BEING FIXED RIGHT? WELL HELL NO BECAUSE, I AM PAYING FOR EXTENDED SERVICES TO COVER CONCERNS LIKE THIS. I HAVE TO PUT MY LIFE IN JEOPARDY BY DRIVING A VEHICLE WITHOUT POWER STEERING BARELY ABLE TO TURN THE WHEEL AND THAT SUCKS!!!!!!!!!!! I AM MAD AS?!@#$% AND I WANT SOMEONE TO UNDERSTAND WHERE I AM COMING FROM. I DON'T EVEN WANT THE CAR NO MORE BUT I AM STUCK! PONTIAC G5'S ARE A NICE LITTLE CAR FOR A ONE PERSON BUT IF I COULD GET OUT OF THIS CAR I WOULD! *TR

Mileage: 45,000

Jul 17, 2009

MY 2007 PONTIAC G5 IS HAVING POWER STEERING FAILURE AND IT IS HARD TO TURN THE WHEEL AND I ALMOST HAD AN ACCIDENT ON 07/16/2009 DUE TO THIS. MY CAR WAS PURCHASED "BRAND NEW" AND SHOULD NOT HAVE ANY ISSUES THIS EARLY. THE ASHLAND, VA PONTIAC DEALERSHIP WANTS $100 TO LOOK AT IT. I KNOW THAT THEIR IS AN INVESTIGATION FOR THE PONTIAC G6'S, BUT SOMETHING IS NOT RIGHT HERE. *TR

Mileage: 60,095

Jul 5, 2009

ELECTRIC POWER STEERING JUST CUT OFF WHILE DRIVING AND NEVER CAME BACK ON. *TR

Mileage: 26,000

Jun 12, 2009

POWER STEERING MOTOR MODULE FAILURE. *TR

Mileage: 60,000

Mar 30, 2009

TL*THE CONTACT OWNS A 2007 PONTIAC G5. THE CONTACT STATED THAT THE POWER STEERING STOPPED WORKING WHILE DRIVING AT AN UNKNOWN SPEED. THE VEHICLE SHUT OFF AND HE COULD NOT MAINTAIN CONTROL WHILE TURNING. THERE WAS NO POWER AT ALL AND THE VEHICLE CONTINUED TO SHUT OFF DURING EACH RESTART ATTEMPT. THE CONTACT TOOK THE VEHICLE TO A MECHANIC AND WAS INFORMED THAT THE POWER STEERING MODULE WAS FAULTY AND NEEDED TO BE REPLACED. HE WILL TAKE THE VEHICLE TO A MECHANIC FOR ANOTHER INSPECTION. THE FAILURE MILEAGE WAS 10,500.

Mileage: 10,500

Jul 24, 2008 Crash

TL*THE CONTACT OWNS A 2007 PONTIAC G5. WHILE DRIVING 40-45 MPH, THE VEHICLE LOST STEERING POWER AND THERE WAS A KNOCKING SOUND WHEN TURNING THE WHEEL. THE CONTACT ALSO HEARD A LOUD CLUNKING NOISE COMING FROM THE STEERING WHEEL OCCASIONALLY. THE BRAKES ALSO FAILED AND SHE CRASHED INTO A POLICE VEHICLE. THE DEALER STATED THAT THE STEERING SHAFT NEEDED TO BE REPLACED, AS WELL AS THE ROTORS. AFTER THE DEALER STATED THAT THEY HAD MADE THE REPAIRS, THE CONTACT WAS INFORMED A FEW DAYS LATER THAT THE PARTS FOR THE REPAIR WERE FINALLY AVAILABLE; HOWEVER, THE REPAIR WAS SUPPOSEDLY PERFORMED ALREADY. THE FAILURE MILEAGE WAS 91 AND CURRENT MILEAGE WAS 7,188.

Mileage: 91