1997 PONTIAC GRAND PRIX Steering Problems

NOTE: I HAVE FILED A SAFELY COMPLAINT BEFORE WITH THE NHTSA ABOUT THIS SAFETY ISSUE ON NOV 9, 2020 REFERENCE NUMBER: 11373799. AND NOW DUE TO SAFETY NEGLIGENCE FROM THE INVESTIGATION DEPARTMENT OF THE NHTSA ..EXCESSIVE HEAT COMING FROM THE EXTREMELY HOT OIL THAT'S DRIPPING OFF THE EXTREMELY HOT EXHAUST MANIFOLD THAT'S LEAKING FROM THE VALVE COVER STARTED A FIRE UNDER THE HOOD AND ALSO LEAKED INTO THE CYLINDER CAUSING THE PISTON TO SLIT INTO NUMEROUS PIECES THEN VIOLENTLY BEING SHOT BACK AND FORTH STRIKING THE CYLINDER WALLS VIOLENTLY THEN BREAKING THROUGH THE ENGINE BLOCK AND OIL PAN, THEN SPILLING HOT OIL ON THE I-105 HIGHWAY AT HIGH WAY SPEED COMING UP ON A FORK, LOST OIL COMPRESSION AND STALLING OUT WITH HEAVY THICK CAN'T SEE IN MORE THEN 5 FEET IN FRONT OF YOU GREY/BLACK SMOKE COMING FROM BOTH ENDS OF THE VEHICLE. ALMOST COSTED ME MY LIFE

Mileage: 210,500

FUEL GAGE DOESNT WORK ALWAYS READS FULL- SHOWS OVER FULL WHEN ITS HOT OUT-OIL AND RADIATOR LEAK- FOLLOWED LAST ENGINE RECALL-NEW RADIATOR HOSES ETC 1250$-AIR BAG? I GOT RECALL WORK DONE LAST YEAR

Mileage: 100,000

TL* THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT THE ENGINE RPMS INCREASED EXCESSIVELY ONCE THE VEHICLE WAS STARTED. IN ADDITION, COOLANT WAS LEAKING FROM THE TAIL PIPE AND THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT ENGINE OIL WAS ALSO LEAKING FROM THE VEHICLE. THE STEERING WHEEL WOULD ALSO SEIZE SPORADICALLY AND WOULD OFTEN SHAKE WHEN DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 09V116000 (ENGINE AND ENGINE COOLING), AND NHTSA CAMPAIGN ID NUMBER: 09E005000 (STEERING). THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 130,000. THE VIN WAS NOT AVAILABLE.

Mileage: 130,000

TL - THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. WHEN THE CONTACT ATTEMPTED TO MAKE A LEFT TURN THE VEHICLE MALFUNCTIONED DUE TO THE WHEEL BEARINGS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO CONFIRMED THAT THE WHEEL BEARINGS FAILED. THE CONTACT STATED PRIOR TO THE FAILURE THE REPAIRS WERE PERFORMED IN 2003 UNDER NHTSA CAMPAIGN ID NUMBER:02V286000 (STEERING:RACK AND PINION). THE MANUFACTURER WAS NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 180,000. RVK

Mileage: 180,000

THE DRIVER RECEIVED A (NHTSA) RECALL NOTICE (02-V-286-000) POWER STEERING WHEEL. THE DEALER'S MECHANIC REPLACED THE BEARING NOT THE RACK AND PINION. ONE MONTH LATER THE DRIVER COMPLAINED THAT THE STEERING WHEEL WAS HARD TO TURN AND THERE WAS A KNOCKING NOISE HEARD COMING FROM UNDERNEATH THE VEHICLE. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER FOR INSPECTION. THE DEALER'S MECHANIC WOULD NOT REPLACE THE PART. *TR

Mileage: 164,000

WE'VE SPENT FAR TOO MUCH MONEY TRYING TO FIX THE PROBLEM WITH OUR PONTIAC GRAND PRIX 1997 POWER STEERING FAILURE TO TURN LEFT WITHOUT EXTREME FORCE. *TR

Mileage: 97,000

THERE IS A RECALL OF 1997 PONTIAC GRAND PRIX #02V286000. RECALL DATE 11-04-2002 FOR ASSEMBLY DATES 1-1-1996 THROUGH 10-31-1997 MY CARS ASSEMBLY DATE IS 8-30-1996. MY CAR HAS THE EXACT CONSEQUENCE OF THIS RECALL. THE RECALL LISTING IS: CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE. CONSEQUENCE: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR. I TOOK THE CAR TO A REGULAR SHOP AND THE MECHANIC THERE USE TO BE A GM MACHANIC AND HE SAID I HAVE THE EXACT CAUSE OF THE RECALL PROBLEM. AND CAN'T BELIVE THAT GM WILL NOT COVER THIS CAR. ALL THE SYMPTOMS ARE THE SAME. AND THE BEARINGS ARE GONE FROM THE RACK. *TR

Mileage: 140,000

THERE IS A RECALL OF 1997 PONTIAC GRAND PRIX #02V286000. RECALL DATE 11-04-2002 FOR ASSEMBLY DATES 1-1-1996 THROUGH 10-31-1997 MY CARS ASSEMBLY DATE IS 8-30-1996. MY CAR HAS THE EXACT CONSEQUENCE OF THIS RECALL. THE RECALL LISTING IS: CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE. CONSEQUENCE: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR. I TOOK THE CAR TO A REGULAR SHOP AND THE MECHANIC THERE USE TO BE A GM MACHANIC AND HE SAID I HAVE THE EXACT CAUSE OF THE RECALL PROBLEM. AND CAN'T BELIVE THAT GM WILL NOT COVER THIS CAR. ALL THE SYMPTOMS ARE THE SAME. AND THE BEARINGS ARE GONE FROM THE RACK. *TR

Mileage: 140,000

TL*THE CONTACT OWNS A 1997 PONTIAC GRAND PRIX. THE CONTACT STATED THAT HE WAS UNABLE TO TURN HIS STEERING WHEEL WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT HE WAS UNAWARE THAT THERE WAS A RECALL FOR THIS DEFECT, OTHERWISE HE WOULD HAVE TAKEN THE VEHICLE TO AN AUTHORIZED DEALER. THE MANUFACTURER STATED THAT HE WAS NEVER NOTIFIED DUE TO AN INTERNAL ERROR ON THEIR BEHALF. THE DEALER STATED THAT HIS VIN WAS INCLUDED IN RECALL NUMBER 02V286000 (STEERING:RACK AND PINION). BECAUSE THE VEHICLE WAS REPAIRED BY AN INDEPENDENT DEALER/MECHANIC, THE MANUFACTURER WILL NOT REPAIR OR REIMBURSE THE CONTACT, EVEN THOUGH THEY ADMIT TO THEIR INTERNAL ERROR. THE FAILURE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 235,000 AND FAILURE MILEAGE WAS 176,000.

Mileage: 176,000

TL* - THE CONTACT CALLED REGARDING A 1997 OLDSMOBILE CUTLASS. THE CONTACT STATED ON FEBRUARY 3, 2007 WHEN SHE ATTEMPTED TO PUT THE VEHICLE IN REVERSE SHE NOTICED THERE WAS NO POWER STEERING, THERE WERE NO WARNING INDICATORS. THE CURRENT AND FAILURE MILEAGE WERE 99,000. THE CONTACT PUT POWER STEERING FLUID IN THE VEHICLE, AND IT ALL LEAKED OUT. THE VEHICLE WAS TOWED TO A MECHANIC. THE CONTACT DID NOT UNDERSTAND WHAT THE MECHANIC SAID NEEDED TO BE REPLACED. THE BLOWER FOR THE HEATER ONLY BLEW COLD AIR. THIS HAS BEEN HAPPENING SINCE FEBRUARY2006. SHE HAD IT REPAIRED. HOWEVER, IN MAY 2006 IT FAILED AGAIN. *AK

Mileage: 99,000

DT*: THE CONTACT STATED THE VEHICLE WAS SCHEDULED FOR THE RECALL REPAIR # 02V286000, FOR THE STEERING: RACK AND PINION, AT THE SERVICE DEALER. THE BEARING WAS REPLACED, BUT DUE TO AN UNAVAILABLE TOOL, THE RACK AND PINION WAS NOT REPLACED AS THE CONTACT HAD BEEN INFORMED BY THE SERVICE DEALER. THE RACK AND PINION PROBLEM HAD BECOME A PROBLEM SINCE THE BEARING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED.

Mileage: 22,786

I HAD PROBLEMS WITH MY STEERING ON MY GRAND PRIX. I DIDN'T RECEIVE ANY RECALLS. I TOOK IT TO THE SHOP IN MARCH 2006. I WAS TOLD THE RACK AND PINION WOULD NEED REPLACED. A FEW MONTHS LATER, I RECEIVED NOTIFICATION FROM MY INSURANCE COMPANY THAT THERE WERE RECALLS ON THE GRAND PRIX. I CALLED PONTIAC AND TOLD THEM I NEVER RECEIVED A RECALL BUT HAD THE SAME PROBLEM AND I HAD IT FIXED. I WAS TOLD THAT MY CAR WAS NOT AFFECTED BY THE PROBLEM AND IT WAS JUST A COINCIDENCE. MY CAR WAS MANUFACTURED DURING THE TIME FRAME THE PROBLEM OCCURRED. THERE WERE MANY TIMES WHEN I HAD TO COME TO A COMPLETE STOP BECAUSE I COULD NOT GET THE CAR TO TURN. *JB

DT*: THE CONTACT STATED DUE TO THE LAST 8 CHARACTERS OF THE VIN, THE VEHICLE WAS NOT INCLUDED IN RECALL 02V286000 REGARDING STEERING:RACK AND PINION. THE STEERING OPERATED NORMALLY WHEN TURNED TO THE LEFT, BUT THE POWER ASSIST FAILED FOR RIGHT TURNS. THE FAILURE WAS MORE PRONOUNCED AT 3 MPH, WHEN BACKING OUT OF A DRIVEWAY OR PARKING SPACE, ALTHOUGH IT WAS A CONSTANT PROBLEM FOR ALL RIGHT TURNS. THE SERVICE DEALER AND MANUFACTURER WERE NOTIFIED.

Mileage: 96,000

1997 PONTIAC GRAND PRIX EXPERIENCING SAME CONSEQUENCES AS NHTSA CAMPAIGN # 02V286000 OR GM RECALL # 02049. LOSS OF POWER STEERING WHEN STEERING LEFT THAT IS GETTING PROGRESSIVELY WORSE. TOOK CAR TO DEALER, STATES VIN# DOES NOT SHOW RECALL. CALLED PONTIAC, THEY TOO STATE NO RECALL. PAGE 3 OF RECALL PARTS BULLETIN ON THIS WEBSITE PLAINLY LISTS 1997 PONTIAC GRAND PRIX'S MANUFACTURED IN FAIRFAX BETWEEN THE FOLLOWING VIN BREAK POINTS VF200001-VF359118. THE LAST DIGITS IN OUR VIN# FALLS WITHIN THAT RANGE. VF305818 PLEASE HELP. THIS IS A MAJOR SAFETY HAZARD. *NM

DT*: THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH AND LOWER, THE STEERING WAS DIFFICULT. THERE WAS ALSO A POPPING NOISE IN THE STEERING COLUMN WHILE TURNING EITHER RIGHT OR LEFT. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP, WHERE IT WAS DETERMINED THAT THE RACK AND PINION NEEDED REPLACING. THERE IS A NHTSA RECALL # 02V286000. THE VEHICLE WAS NOT INCLUDED DUE TO THE VIN.

Mileage: 206,000

DT*: THE CONTACT STATED WHILE DRIVING AT 55 MPH WHEN TURNING LEFT THE VEHICLE VEERS TO THE RIGHT DUE TO THE LOWER PINION BEARINGS. THERE IS A NHTSA RECALL #02V286000 CONCERNING THE STEERING RACK AND PINION HOWEVER THE RECALL DID NOT CORRECT THE PROBLEM. THE VEHICLE IS HAVING THE SAME PROBLEMS AGAIN. THE DEALERSHIP HAS BEEN ALERTED HOWEVER NO ADDITIONAL REPAIRS HAVE BEEN MADE.

Mileage: 94,000

STEERING:RACK AND PINION-THIS IS AN ONGOING PROBLEM. I BOUGHT MY 97 GRAND PRIX GTP IN MARCH 2003. THE RECALL FOR THE STEERING ISSUED SUPPOSEDLY WAS DONE PRIOR TO ME DRIVING IT OFF THE LOT. IN SEPTEMBER OF 2004 I BEGAN TO HAVE PROBLEMS TURNING LEFT. I TOOK THE CAR INTO THE LOCAL GM DEALERSHIP TO FIND OUT WHAT WAS CAUSING THE PROBLEM IN MARCH 2005. THE DEALERSHIP SAID THAT THE RECALL ISSUE HAD BEEN TAKEN CARE OF AND THAT I WOULD HAVE TO PAY $1,000 TO GET IT FIXED. I ASKED THEM IF A FAILED PART COULD HAVE BEEN USED TO FULFILL THE RECALL EARLIER AND THE DEALER SAID IT DIDN'T MATTER. THE DEALER SAID THAT THEY ONLY HAD TO FIX THE RECALL ONCE AND THAT IT HAD A 12 MONTH WARRANTY. MY HUSBAND CALLED GM AND THEY ALSO TOLD US THAT WE WOULD HAVE TO PAY FOR THE RECALL TO BE FIXED FOR THE SAME REASONS AS STATED BY THE DEALER. THIS IS A RECALL THAT NEEDS TO BE REINSTATED. MANY PEOPLE ARE ENCOUNTERING FAILURES AND ARE IN NEED OF PROPER CARE. I HAVE BEEN IN MANY NEAR-MISSES DUE TO NOT BEING ABLE TO TURN LEFT. I HAVE AGGRAVATED A BACK AND NECK INJURY DUE TO THE DIFFICULTY IN TURNING LEFT. I HAVE BEEN UNABLE TO PROPERLY PARK MY CAR DUE TO NOT BEING ABLE TO TURN LEFT. I HAVE BEEN UNABLE TO GET MY CAR FIXED DUE TO THE EXTRAORDINARY COST. I AM UNABLE TO GET A NEW CAR AS IT IS NOT FINANCIAL FEASIBLE.*JB

Mileage: 94,000

CONSUMER TOOK VEHICLE TO DEALER FOR RACK AND PINION GEAR REPAIR. STEERING WOULD NOT TURN LEFT. *TS AFTER THE VEHICLE WAS REPAIRED THE STEERING WAS WORSE AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER HAD TO ORDER A NEW RACK AND PINION. *NM

RECALL 02049,02V286000-STEERING RACK-N-PINION WAS PERFORMED BY LARRY STOVESAND'S PONTIAC,GMC INC3100 IRVIN COBB DRIVE PADUCAH KY 42003,ON MY 97 PONTIAC GRAND PRIX ON 04/29/05. THE CAR HAD NONE OF THE DESCRIBE PROBLEMS AT OR BEFORE THIS TIME. ON 09/17/05 THE CAR STARTED HAVING THE PROBLEMS DESCRIBED IN THE RECALL LETTER HARD TO( IMPOSSIBLE) TO TURN LEFT AT LOW SPEED. RETURNED THE CAR TO THE BEFORE MENTIONED DEALERSHIP. AFTER INSPECTING THE CAR THEY CONTACTED GENERAL MOTORS AND TOLD ME THEY HAD DONE THE WORK REQUESTED OF THE RECALL AND THAT GM SAID IN ORDER FOR THIS TO GET FIXED WE WOULD HAVE TO PAY FOR IT. ON 09/26/05 MY HUSBAND CALLED GM AND THEY CONFIRMED WHAT THE DEALERSHIP HAD ALREADY STATED. THE DEALERSHIP REPLACED BEARING K 6.835 ON THE INVOICE LOWER PINION BEARING. THE CAR WAS PURCHASED AT COURTESY AUTOPLEX 3100 IRVIN COBB DRIVE PADUCAH KY 42003 ON OR AROUND 06/15/00. *NM

Mileage: 112,100

DT: CONSUMER'S WIFE WAS MAKING A LEFT HAND TURN AND LOST ALL POWER STEERING. NO PREVIOUS PROBLEMS. THERE WAS A RECALL 02V286000 REPAIRS PERFORMED ON THE VEHICL. THE RECALL INVOLVES STEERING WITHIN RACK AND PINION. DID NOT RECEIVE RECALL LETTER BUT DUE TO ANOTHER SERVICE BEING PERFORMED ON THE VEHICLE. DEALER RAN VIN AND DETERMINED THE RECALL REPAIRS WERE PERFORMED. THE SERVICE. THIS WAS IN MARCH 2003. NO REPAIRS HAVE BEEN MADE AT THIS TIME, BUT DEALER HAD THE VEHICLE TOWED OFF A GM DEALERSHIP BECAUSE IT WAS A SAFETY ISSUE. CONTACTED GM, AND CONSUMER FILED A COMPLAINT WITH THEM. *AK

Mileage: 98,000

012703 RECALL P02049-S INDICATING THAT THERE WAS A PROBLEM WITH THE LOWER PINION BEARING IN THE POWER STEERING WHICH MAY SEPARATE. 062703 TOOK 1997 PONTIAC TO CUNNINGHAM OF BAYSIDE HAD REPAIRS DONE INVOICE#PNCS37064. 050705 ENROUTE TO VISIT FAMILY, SLOWING DOWN AT THE INTERSECTION, I FELT THE STEERING TIGHTEN AND RELEASE. I THEN ATTEMPTED TO MAKE A LEFT AND THE STEERING TIGHTENS, THE TURNING RATIO WAS REDUCED AND I WAS HEADED TO THE ONCOMING TRAFFIC. I STOPPED IN TRAFFIC IN ORDER TO KEEP CONTROL. I WAS ABLE TO CONTINUE. I WAS MAKING ANOTHER LEFT TURN AND NOT EXPECTING THAT THE CAR WOULD REACT THE SAME. I BEGAN TO STEER LEFT ACROSS ONCOMING TRAFFIC WHEN THE STEERING FAILED AGAIN EXPOSING US TO POSSIBLE SERIOUS INJURIES. I TOOK CAR TO A MECHANIC IN THE AREA. THE MECHANICS CHECKED THE STEERING AND SAID, ITS THE RACK AND PINION BEARINGS AND THE SHAFT COVER IS MISSING. I TOLD HIM A RECALL HAD BEING ISSUED FOR THE BEARING; AND PART OF THE PROBLEM WAS UNABLE TO TURN. I TOLD THE MECHANIC, I'LL CALL GM TO SEE IF THEY WOULD COVER THE REPAIR. 050705 I CALL GM AND SPOKE TO DUANE,(D') EXPLAINED WHAT HAPPENED AND WHAT I HAD TO DO. D' STATED THAT IN ORDER TO COVER COST THE DEALER WOULD HAVE TO MAKE THE DETERMINATION THAT THE MECHANICAL FAILURE WAS RELATED TO THE RECALL. I THEN ASKED D' IF GM WOULD TOWED THE CAR FROM THE SHOP TO THE DEALER IN ORDER TO PERFORM THE INSPECTION. D' SAID NO, AND THAT I SHOULD DRIVE THE CAR TO THE DEALER. I TOLD HIM THAT IT WAS UNSAFE TO DRIVE, BECAUSE IT WOULD NOT ALLOW ME TO MAKE A SAFE LEFT TURN AND THAT I COULD CRASH. D' STATE THAT WOULD BE THE ONLY WAY THAT THEY COULD BE SURE THAT THE FAILURE WAS DUE TO THE RECALL. I TOLD D' I SEE WHAT I CAN DO, BUT THAT I WAS NOT DRIVING THE CAR. I PLAN TO HAVE THE REPAIRS DONE A THE GARAGE AS I FEEL THAT THE CAR IS UNSAFE TO DRIVE. AND GM WOULD NOT PAY FOR THE TOW TO THE DEALER. THIS IS WHY IM WRITING THIS LETTER. NEW AMERICAN OF VALLEY STREAM 227 N CENTRAL AVE VALLEYSTREAM NY11580 TEL.5168259562

Mileage: 83,300

MID WAY MAKING A LEFT HAND TURN, THE STEERING WHEEL TEMPORARILY LOCKED UP. THIS CAUSED THE CONSUMER'S VEHICLE TO HIT A CURB. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE CONSUMER BELIEVED THERE WAS A DIRECT CORRELATION BETWEEN THE RECALL THAT WAS PERFORMED ON THE VEHICLE AND THE STEERING FAILING. *JB

Mileage: 83,000

A CLANKING NOISE WAS COMING FROM THE FRONT OF THE VEHICLE. STEERING WHEEL WOULD BE HARD TO TURN. CONSUMER TOOK VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE STEERING WHEEL NEEDED TO BE REPLACED DUE TO THE RACK AND PINION SOLENOID SWITCH. *AK

DEALERSHIP WAS REFUSING TO PERFORM THE POWER STEERING ASSEMBLY RECALL 01V286000 REPAIRS BECAUSE THE VEHICLE HAD A REBUILT TITLE. *AK *SC

CONSUMER HAD PROBLEMS STARTING THE VEHICLE . THEY TOOK IT TO BE SERVICED, AND DEALER FOUND THAT THE STEERING WHEEL BROKE. THERE WAS NO REPORTED INJURIES. *AK

MY DAUGHTER USED AN EXCUSE THAT SHE CAME HOME LATE BECAUSE THE CAR WOULD NOT TURN LEFT AND SHE HIT A MAILBOX. I DID CHECK HER STORY AND YES. IT WOULD NOT TURN LEFT. I SEARCHED THE INTERNET AND FOUND MANY OF THESE INCIDENTS. NOT ONLY WITH THIS CAR, BUT MANY GM MODELS. THE STEERING RACK WILL NEED TO GET REPLACED AT MY EXPENSE. IF THERE WAS A POSTAL WORKED AT THE MAIL BOX, OR SOME ONE GETTING THEIR MAIL, IT COULD HAVE BEEN A LOT WORST. IS GENERAL MOTORS WAITING FOR A DEATH TO OCCUR?? MAYBE THEY SHOULD TAKE A LOOK AT THE GOODYEAR TIRE INCIDENT. *AK

Mileage: 53,000

THE STEERING TEMPORARILY GOES OUT, VEHICLE LOST STEERING. REPLACED POWER STEERING PUMP, PROBLEM RECURRED. *BF RECALL# 02V286000. THE RACK WAS DAMAGED. *SC

WHILE MAKING A RIGHT TURN STEERING WHEEL FAILED. THIS CAUSED VEHICLE TO HIT THE CURB, AND THE PASSENGER SIDE TIRE BLEW. CONSUMER RECEIVED A RECALL NOTICE 02049 FOR REPLACEMENT OF STEERING LOWER PINION BEARINGS. THE PROBLEM RECURRED SINCE THE REPAIR PROBLEM WAS NOT RESOLVED. *AK

HITTING A PATCH OF WATER, LOSING CONTROL OF THE VEHICLE, IT SPUN AND HIT A TREE. RECALL 02V286000 WAS RECEIVED FOR LOWER PINION BEARING IN THE POWER STEERING THAT MAY SEPARATE. *AK

RECALL 00V286000 CONCERNING RACK AND PINION. STEERING LOCKED WHEN MAKING A TURN, THEN VEHICLE ROLLED OVER. VEHICLE WAS TOWED TO DEALER. HOWEVER, IT WAS NOT INSPECTED. CONSUMER STATED THAT THE WHEELS LOCKED. *AK

Mileage: 109,000

IN REGARDS TO NHTSA CAMPAIGN #02V286000, GM RECALL #02049, FOR A DEFECTIVE RACK AND PINION UNIT IN MY 1997 PONTIAC GRAND PRIX. THE RECALL REPAIR WORK WAS PERFORMED ON 03-06-03 AT COMMUNITY PONTIAC MOTORS OF IOWA CITY, IOWA (PHONE # 319-351-1424), AFTER PICKING UP THE CAR FROM COMMUNITY MOTORS, THE STEERING WAS PULLING TO THE RIGHT AND WAS OFF CENTER. COMMUNITY MOTORS THEN PERFORMED AN ALIGNMENT ON 03-24-03. THE STEERING WAS BETTER BUT STILL PULLED TO THE RIGHT SOME. ALSO, THE CAR WAS HARD TO STEER AT TIMES WHILE MAKING LEFT TURNS AND WHILE THE VEHICLE WAS STOPPED WHILE BEFORE THE RECALL REPAIR WAS PERFORMED MY CAR'S STEERING WAS NORMAL. ON 11-13-03 COMMUNITY MOTORS DETERMINED THAT THE RACK AND PINION UNIT WAS BAD AND REPLACED IT USING AN AFTERMARKET NAPA BRAND RACK AND PINION AT MY EXPENSE OF $737. CURRENTLY THE CAR'S STEERING IS DETERMINED TO BE FAULTY AGAIN BY COMMUNITY MOTORS WITH THE REPLACEMENT RACK AND PINION THAT WAS INSTALLED AT THE DEALERSHIP LAST 11-13-03. I HAD CONTACTED GM AND THEY HAD STATED THEY WILL NOT COVER ANY REPAIR COST THAT I INCURRED ON MY CAR'S RACK AND PINION SO FAR AS THE INSTALLATION OF THE NAPA RACK AND PINION THAT WAS INSTALLED BY COMMUNITY MOTORS LAST 11-13-03. SO, FOR A REMEDY, I WOULD LIKE GM TO PAY FOR THE INSTALLATION OF THE GM REPLACEMENT RACK AND PINION USED IN THE RECALL CAMPAIGN CURRENTLY. REGARDS, JOE UNDERWOOD. *JB

Mileage: 68,000

WHILE DRIVING RACK AND PINION STEERING FAILED. THIS FAILURE RESEMBLED THE ONE DESCRIBED IN POWER STEERING RECALL 02V286000O. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL DUE TO VIN. *AK THE STEERING WHEEL WOULD STICK WHILE TURNING LEFT. *SC

Mileage: 73,000

MY 97 PONT GRAND PRIX WAS RECALLED IN JAN 2003 FOR THE RACK AND PINION STERRING,IT WAS REPAIRED . IN JULY I LOST CONTROLL OF THE CAR BECAUSE OF THE STEERRING ,NO INJURIES.I HAD TO GET IT FIX AT THE LOCAL GARAGE.WHEN I MADE THE COMPLAINT TO PONTIAC THEY TOLD ME SO SORRY BUT THEY WOULD NOT HONOR ANY REPAIRS ON THIER POOR FIX. *AK

Mileage: 86,000

RECALL NO.#02V286000, POWER STEERING ASSEMBLY: THE RECALL WAS DONE AND THE LOWER PINION BEARING WAS REPLACED. TWO WEEKS LATER THE POWER STEERING WENT OUT ON THE VEHICLE AGAIN, MAKING IT HARD TO TURN CORNERS. TWO OTHER DEALERS HAVE CHECKED THE VEHICLE AND FOUND THAT THE LOWER PINION BEARING WAS DEFECTIVE AND ANOTHER ONE WAS NEEDED. ALSO THE DEALERS WILL NOT REPAIR THE PROBLEM FREE OF CHARGE.*MR

Mileage: 81,000

WHILE MAKING A LEFT HAND TURN, THE VEHICLE TEMPORARILY LOST POWER STEERING. *JB *LA

Mileage: 87,000

CONSUMER COMPLAINED ABOUT A POWER STEERING PUMP LEAKING, AND CAUSING VEHICLE TO LOSE POWER WHEN TURNING IN EITHER DIRECTION. *AK

Mileage: 110,000

TOOK VEHICLE IN FOR STEERING RECALL NOTICE AND WAS TOLD THAT MY SWAY BAR WOULD ALSO NEED REPLACED. THIS WAS CAUSING MY POWER STEERING TO DRAG. *JB

THE DRIVER RECEIVED A (NHTSA) RECALL NOTICE (02-V-286-000) POWER STEERING WHEEL. THE DEALER'S MECHANIC REPLACED THE BEARING NOT THE RACK AND PINION. ONE MONTH LATER THE DRIVER COMPLAINED THAT THE STEERING WHEEL WAS HARD TO TURN AND THERE WAS A KNOCKING NOISE HEARD COMING FROM UNDERNEATH THE VEHICLE. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER FOR INSPECTION. THE DEALER'S MECHANIC WOULD NOT REPLACE THE PART DUE TO A WARRANTY ISSUE WITH THE CONSUMER (JIM- SERVICE MANAGER). *NM

I HAVE A 1997 PONTIAC GRAND PRIX. RECENTLY I LOST MY POWER STEERING WHILE MAKING ANY LEFT TURN. I TOOK IT TO A DEALERSHIP AND THEY RAN MY VIN # AND SAID I HAVE A RECALL ON MY STEERING RACK AND IT WOULD BE FIXED AT NO COST TO ME. THEY REPLACED A BEARING IN THE RACK AND SAID THAT WAS ALL THEY CAN DO FOR FREE. SO I TOOK THE CAR HOME AND TWO DAYS LATER MY STEERING RACK IS LEAKING LIKE CRAZY AND MY POWER STEERING GOES OUT ALL THE TIME. IT IS WORSE NOW THEN IT WAS BEFORE I BROUGHT IT INTO THE DEALERSHIP. I CALLED THE DEALERSHIP AND THEY SAID THEY FIXED WHAT THE RECALL SAID, WHEN ALL THEY DID WAS REPLACE A BEARING THAT MADE MY STEERING RACK LEAK AND HAS SCREWED UP MY POWERSTEERING. WHAT SHOULD I DO? I HAVE HEARD THAT MANY PONTIAC GRAND PRIX'S HAVE HAD THEIR POWER STEERING RACK REPLACED FOR FREE UNDER THIS SAME RECALL. PLEASE LET ME KNOW WHAT I SHOULD DO?? DEALERSHIP NAME IS HARGRAVE-MCELENEY THAT IS IN IOWA CITY IOWA THEIR # IS [XXX]. *AK THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 92,356

WHILE MAKING A LEFT TURN STEERING WHEEL LOCKED UP. CONSUMER WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND HIT A CURB. CONSUMER DROVE THE VEHICLE TO DEALER FOR ANALYSIS, AND MECHANIC WAS UNABLE TO RESOLVE THE PROBLEM. *AK

MOST RECENT COMPLAINT IS, HEATED DRIVER SEAT GETS TOO HOT AND MAKES IT HARD TO STAY SEATED. HEATER BLOWER QUIT WORKING. HAVE HAD TO REPLACE THE ALTERNATOR EVERY 3RD YEAR (3 TIMES). HAVE HAD OIL PAN GASKET AND VALVE COVER LEAKAGE. POWER STEERING FAILED TO MAKE LEFT HAND TURNS. HEADLIGHTS CONTINUE TO HAVE POOR RANGE AND VISIBILITY EVEN WITH BULB REPLACEMENT. CAR LURCHES FORWARD WHEN STARTING UP ENGINE. OUTSIDE TEMPERATURE DISPLAY KEEPS WRONG TEMPERATURE. A.M. RADIO WOULD NOT WORK. WATER PUMP HAD TO BE REPLACED. ABS LIGHT STAYED ON. AIR BAG LIGHT CAME ON WHEN GOING OVER BUMPS IN ROAD. *LA

WHEN MAKING A LEFT HAND TURN VEHICLE TEMPORARILY LOST POWER STEERING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

Mileage: 87,000

THE REASON FOR COMPLAINT IS A FIRE UNDER THE HOOD. THE INSURANCE COMPANY HAS SAID IT IS TOTALED. NO OFFER HAS CAME IN FOR A CLAIN AS OF TODAY. THE CAR WAS PARKED AND HAD BEEN OFF FOR APPROX. 15 MIN. WHEN SMOKE WAS NOTICED COMING FROM HOOD AREA .FIRE DEPT. WAS CALLED AND FIRE WAS EXSTINGISHED. NO INJURY OCCURRED. THIS FIRE COULD HAVE BURNED OUR HOME HAD IT BEEN IN OUR GARAGE.

Mileage: 115,000

THIS IS THE WORST AUTOMOBILE I HAVE EVER OWNED. IT IS NICKEL AND DIMING ME TO DEATH. BOTH BACK WINDOWS ARE BEING HELD UP IN PLACE BY STICKS THAT I HAVE PROPED UNDER THEM. THE FRONT PASSENGER WINDOW I PAID $300 TO HAVE REPAIRED. THE STEERING LOCKED UP ON ME AND I HAD TO DISH OUT $500 TO GET THAT REPAIRED, GM RECALLED IT A COUPLE OF WEEKS AFTER THAT, THANK GOD I GOT SOME OF MY MONEY BACK FOR THAT REPAIR. THE PASSENGERS SIDE HEAD LIGHT LENS COVER FELL OFF $75 TO REPLACE THAT. I AM PRESENTLY WORKING ON THE BRAKE TRANSMISSION SHIFT INDICATOR WHICH I JUST CALLED THE DEALER FOR A PRICE ON THE PART AND AM TOLD IT WILL BE $224.07 FOR THE PART AND PROBABLY $115 FOR THE LABOR. THE ENGINE LEAKS OIL I HAD MY WIFE TAKE IT TO THE SHOP FOR THEM TO TAKE A LOOK AT AND THEY TOLD HER THAT NO LEAKS WERE EVIDENT. WELL THE OIL IN MY DRIVEWAY IS COMING FROM SOMEWHERE. I WILL NEVER OWN ANOTHER GM PRODUCT IN MY LIFE AGAIN. NOT EVEN IF IT IS GIVEN TO ME AND 10,000 TO USE TOWARD THE REPAIRS OF IT.

Mileage: 80,000

I HAD TO HAVE MY RACK&PINON REPLACED ON BY 1997 PONTIAC GRAND PRIX

WHILE DRIVING AT 30 MPH CONSUMER HEARD A LOUD NOISE, MAKING ITDIFFICULT TO STEER, AND THE STEERING WHEEL BECAME STIFF. VEHICLE WAS TOWED TO THE DEALER, AND TECHNICIAN REPLACED THE TENSIONER, TWO BELTS, AND PIPE ASSEMBLY AT OWNER'S EXPENSE OF $465.00. *AK *MR

Mileage: 85,400

I HAD THE POWER STEERING RECALL DONE ON MY 1997 PONTIAC GRAND PRIX GTP WHEN THE RECALL FIRST CAME OUT. PRIOR TO THE RECALL I HAD ZERO PROBLEMS WITH MY POWER STEERING. AFTER THE RECALL, NOT EVEN DAYS LATER, MY POWER STEERING RACK NOW LEAKS AND IS "JERKY" WHEN TURNING. THE DEALER WILL NOT COOPERATE IN FIXING IT AND THINKS THE RECALL HAS NOTHING TO DO WITH MY NEW PROBLEMS RIGHT AFTER THE RECALL WORK. *LA

Mileage: 85,000

PROBLEMS WITH WINDSHIELD WIPERS AND STEERING.*MR (NAR) THE VEHICLE WAS TAKEN TO THE DEALER FOR STEERING NOISEL. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE BUT WAS UNABLE TO ALLEVIATE THE NOISE. *NM

1997 PONTIAC GRAND PRIX SHAKES BADLY WHEN ACCELERATING DURING A LEFT TURN. THE PONTIAC GRAND PRIX WAS NOT A LISTED CAR IN YOUR NEWS RELEASE MONDAY ABOUT STEERING PROBLEMS IN GM CARS MADE BETWEEN JAN. 1996 AND OCT. 1997. HOWEVER, IT TOO HAS THE PROBLEM.

06/10/02 PONTIAC GRAND PRIX VIN# [XXX] WAS TAKEN TO MITCHELL PONTIAC IN SAN ANGELO, TEXAS RE# ACTION # PE01038, RECALL# 02V286 & GM RECALL # 02049. THIS RECALL INVOLVES THE TOTAL REPLACEMENT OF THE RACK AND PINION STEERING ASSEMBLY. MITCHELL PONTIAC REPLACED A BEARING AND RETURNED THE VEHICLE. SUBSEQUENTLY, LOUD KNOCKS FROM THE AFFECTED AREA, TOTAL LOSS OF HEAD LIGHTS, AIR CONDITIONING FAILURE AND OTHER PROBLEMS AROSE. THE VEHICLE WAS THEN RETURNED ON 09/08/03 FOR REPAIR OF THESE PROBLEMS. MITCHELL PONTIAC REFUSED TO RECTIFY THE SITUATION. GM WAS CONTACTED AND STATED THAT THERE WAS NOTHING THAT THEY COULD DO.*AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 46,000

VEHICLE WAS TAKEN TO THE DEALER FOR RECALL 02V286000 REPAIRS CONCERNING POWER STEERING ASSEMBLY. AFTER REPAIRING THE DEFECTIVE PARTS, DEALER TOLD THE CONSUMER THAT VEHICLE HAD TO BE ALIGNED, AND CHARGED $139.99. *AK

POWER STEERING - TURNING TO THE LEFT - RECALL?. *AK

PROBLEMS WITH POWER STEERING PUMP, ALTERNATOR, RACK AND PINION, POWER WINDOWS, AND HEAD GASKETS. *MR THE POWER STEERING PUMP HAD SUDDENLY GONE OUT IN TRAFFIC, THE VEHICLE STOPPED ABRUPTLY IN THE MIDDLE OF TRAFFIC(THE ALTERNATOR WAS REPLACED), THE CONSUMER DISCOVERED THAT THE WINDSHIELD WIPERS WERE INOPERATIVE UPON START DUE TO THE FAILURE OF THE WIPER LINKAGE UNDER THE COWL, THE STEERING SKIPPED AS THE CONSUMER MADE RIGHT HAND TURNS(THE RACK AND PINION WAS REPLACED ALONG WITH THE POWER STEERING PUMP), THE HEADLIGHT LENS HAD FALLEN OFF, THE CERAMIC HEADGASKET HAD TO BE REPLACED, THE WAS A HESITATION AND ALTERNATOR HAD TO BE REPLACED FOR A SECOND TIME, THE AIR BAG WARNING LIGHT HAD COME ON DUE TO A SHORT IN THE WIRING HARNESS, THE TRANSMISSION GRABBED ALONG WITH HESITATION(A TUNE UP WAS PERFORMED AND WORK WAS DONE TO THE TRANSMISSION), THE VEHICLE COULDN'T BE TAKEN OUT OF THE PARK POSITION(THE SHIFTER WAS REPLACED), THE POWER WINDOW(S) FAILED, THE TIRE PRESSURE LIGHT HAD ILLUMINATED, AND THE WINDSHIELD WIPER PUMP LEAKED AND WOULD NOT HOLD FLUID. *SCC *CB

Mileage: 23,000

VEHICLE LOSES POWER STEERING WHEN MAKING LEFT TURNS. *MR THERE WAS AN INTERMITTENT LOSS OF POWER STEERING ASSIST WHEN A LEFT TURN WAS MADE, USUALLY AT LOW SPEEDS DUE TO THE STEERING GEAR ASSEMBLY. THE POWER ASSIST WAS NORMAL ON RIGHT TURNS. RECALL#02V286000 WOULD ONLY REPLACE THE RACK AND PINION BUT THE DEALER STATED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED IN ORDER TO FIX THE PROBLEM AND WAS NOT COVERED UNDER THE RECALL. *SCC

THE VEHICLE LOSS POWER STEERING WHILE TURNING INTO A PARKING LOT.*MR. THE POWER STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED.*TS. THE CONSUMER TOOK THE VEHICLE TO A GAS FOR REPAIRS. THE CONSUMER LATER RECEIVED A RECALL NOTICE REGARDING THE STEERING RACK AND PINION, AND WHEN SHE CONTACTED THE DEALER FOR REIMBURSEMENT SHE WAS TOLD TO BRING THE VEHICLE IN TO MAKE SURE THE REPAIRS WERE DONE CORRECTLY AND TO BRING IN THE OLD PART IN WHICH THE VEHICLE WAS REPAIRED 6 MONTHS AGO, THE DEALER FINALLY STATED THEY WOULD NOT REIMBURSE THE CONSUMER, BECAUSE THE REPAIR WAS NOT DONE A GMC DEALER. *JB

Mileage: 53,411

THE STEERING WHEEL FAILED TO TURN TO THE LEFT, INSTEAD IT TURNED COMPLETELY AROUND. *JB. ALSO THE VEHICLE EXPERIENCED PROBLEMS WITH THE ALTERNATOR, RACK AND PINION, BRAKES, SEATS, WINDOWS, BATTERY, BULBS, STEERING PUMP, AND THE SUN ROOF LEAKED. PH *JB

WHILE TURNING VEHICLE RIGHT THERE IS A KNOCKING NOISE AND STEERING WHEEL IS HARD TO TURN DUE TO RACK AND MALFUNCTIONING. *AK

THE ORIGINAL STEERING RACK HAD TO BE REPLACED WITH 50% REIMBURSEMENT FROM GENERAL MOTORS. AFTER RECEIVING A RECALL NOTICE 01-03, WE CONTACTED GENERAL MOTORS AGAIN AND RECEIVED THE OTHER 50% REIMBURSEMENT FOR THE ORIGINAL REPLACEMENT AFTER GETTING THE LOWER PINION BEARING INSPECTED AND REPLACED. ON 06-06-03, THE ENTIRE RACK AND PINION HAD TO BE REPLACED AGAIN WITH FULL COST TO US THIS TIME. GENERAL MOTORS STATED THAT THE CAR WAS OUT OF WARRANTY AND THE ORIGINAL REPLACEMENT WAS MORE THAN 1 YR OLD. (WE ONLY GOT 18,000 MILES OUT OF THE 2ND RACK.). *TT

Mileage: 56,430

GENERAL MOTORS VOLUNTARY RECALL OF 1996/1997 AND 1998 PONTIAC SUNFIRE AND TRANSPORT, AND 1997/1998 PONTIAC GRAND PRIX VEHICLES CONCERNING POSSIBLE SEPARATION OF LOWER PINION BEARING IN POWER STEERING WHICH COULD CAUSE LOSS OF POWER STEERING. THE CONSUMER WOULD LIKE AN APPOINTMENT TO GET RECALL REPAIRS PERFORMED ON THE VEHICLE.*AK *JB

CONSUMER WAS NOT SATISFIED WITH RECALL 02049 REPAIRS OF RACK AND PINION STEERING ON HIS 1997, PONTIAC, GRAND PRIX. HAD THE SAME STEERING PROBLEM. *AK

AFTER THE RECALL FOR THE STEERING 02 V 286 000 WAS COMPLETED , THE VEHICLE CONSTANTLY PULLED TO THE LEFT. THE DEALERSHIP DIDN'T ALIGN THE VEHICLE. *JB

Mileage: 100,000

THE VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN THE RECALL REGARDING THE STEERING RACK AND PINION, HOWEVER THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. RECALL #02V286000 *JB

I EXPERIENCED A FAILURE OF THE POWER STEERING WHERE IT IS VERY HARD TO STEER TO THE LEFT AND I ALMOST HAD AN ACCIDENT. SINCE THE CAR WAS OUT OF WARRANTY I HAD THE RACK AND PINION REPLACED. I RECEIVED A CAMPAIGN LETTER FROM PONTIAC STATING THAT THERE WAS A RECALL FOR THIS PROBLEM. I WENT TO EWING PONTIAC AND THEY CONFIRMED THE PART WAS INDEED REPLACED AND I GAVE THEM THE ORIGINAL RECEIPTS FOR THE PARTS AND LABOR BUT THEY REFUSED TO REIMBURSE ME BECAUSE THE RECEIPT DID NOT STATE THERE WAS A PROBLEM WITH THE HARD STEERING. I EXPLAINED THAT THE MECHANIC WAS A VIETNAMESE WHO COULD NOT WRITE IN TECHNICAL ENGLISH. CONTACTED PONTIAC ADN OPENED TICKET 1-89071665 AND AFTER A WEEK WAS BASICALLY TOLD THE SAME THING. PONTIAC WILL LOSE A LOYAL CUSTOMER BECAUSE OF THIS! *JB

Mileage: 59,480

THE CONSUMER HAD THE POWER STEERING RACK REPLACED PRIOR TO RECEIVING A RECALL NOTICE FOR THE RACK AND PINION STEERING GEAR ASSEMBLY. THE CUSTOMER SERVICE MANAGEMENT INFORMED THE CONSUMER HIS VEHICLE DIDN'T QUALIFY AND DID NOT HAVE SYMPTOMS OF THE RECALL. THE CONSUMER WAS REFUSED REIMBURSEMENT AND STILL WISHES TO RECEIVE. OTHER PROBLEMS ARE AS FOLLOWED: OIL PAN LEAKED-REPLACED GASKET ASSEMBLY, AND THE END SEALS OF THE RACK AND PINION LEAKED, WHICH WERE REPLACED. MR SCC *JB

THE VEHICLE STILL EXPERIENCED A PROBLEM WITH THE RACK AND PINION AFTER THE RECALL WAS PERFORMED. *JB

RACK AND PINION RECALL WORK DIDN'T REMEDY THE PROBLEM. *TS

Mileage: 30,600

WHEN THE CONSUMER STEERED THE VEHICLE TO THE LEFT, THE POWER STEERING FAILED, WHICH CAUSED THE VEHICLE NOT TO MOVE. *JB

MANUFACTURING RECALL P020449-S ISSUED ON JANUARY 23, 2003, HOWEVER THE CONSUMER RECEIVED THE RECALL THE FIRST WEEK OF FEBRUARY. THE REPAIRS WERE MADE BY AN INDEPENDENT MECHANIC REGARDING THE STEERING RACK AND PINION AND ALSO THE POWER STEERING PUMP, THE CONSUMER REQUESTED REIMBURSEMENT. *AK *JB *TS

MANUFACTURING RECALL P020449-S ISSUED ON JANUARY 23, 2003, HOWEVER THE CONSUMER RECEIVED THE RECALL THE FIRST WEEK OF FEBRUARY. THE REPAIRS WERE MADE BY AN INDEPENDENT MECHANIC REGARDING THE STEERING RACK AND PINION AND ALSO THE POWER STEERING PUMP, THE CONSUMER REQUESTED REIMBURSEMENT. *AK *JB *TS

THE CONSUMER RECEIVED A RECALL NOTICE AND A BEARING IN THE RACK AND PINION WAS REPLACED. IMMEDIATELY AFTER, THE CONSUMER HEARD AND FELT A NOISE COMING THROUGH THE STEERING WHEEL, THE CONSUMER WAS INFORMED THE RACK AND PINION HAD FAILED, AND THE PREVIOUS PROBLEM WAS NOT RELATED TO THE RACK AND PINION. MR SCC *JB

Mileage: 30,600

POWER STEERING MODULE FAILED AT 5-10 MPH WHILE TURNING AROUND IN A PARKING LOT.*JB

Mileage: 15,000

THE STEERING WHEEL FAILED TO TURN TO THE LEFT, HOWEVER IT TURNED COMPLETELY AROUND. THE DEALER STATED THE RACK AND PINION NEEDED TO BE REPLACED. *JB

I RECEIVED A RECALL NOTICE ON MY 1997 PONTIAC GRAND PRIX (CAMPAIGN ID 02V286000) REGARDING THE RACK AND PINION STEERING. AT THE END OF DECEMBER, 2002, I STARTED EXPERIENCING THE PROBLEM DESCRIBED IN THE RECALL NOTICE. HOWEVER, PRIOR TO MY RECEIVING THE RECALL NOTICE, I TOOK MY CAR INTO THE PONTIAC DEALER BECAUSE I WAS HAVING DIFFICULTY MAKING LEFT TURNS. AT THAT TIME, I WAS TOLD THE GEAR BOX ASSEMBLY NEEDED TO BE REPLACED. I OPTED TO GET A SECOND OPINION, AND IN THE MEANTIME I WENT TO THE NHTSA WEBSITE AND DISCOVERED THE RECALL. I RECEIVED MY RECALL NOTICE MID-FEBRUARY BUT HAD TO WAIT SEVERAL WEEKS TO GET INTO THE DEALER DUE TO THE NUMBER OF PEOPLE ALREADY SCHEDULED WITH THIS RECALL PROBLEM. MY CAR IS AT THE DEALER'S RIGHT NOW (3-25-03) AND I'M BEING TOLD THAT SINCE THE BEARING IS NOT DAMAGED, THEY CAN'T REPLACE THE GEAR BOX ASSEMBLY UNDER THE RECALL. I WAS TOLD THAT EARLY ON, THEY WERE REPLACING GEAR BOX ASSEMBLIES TO CORRECT THE STEERING PROBLEM EVEN THOUGH THE BEARING WASN'T BAD, BUT WHEN THEY SENT THEM TO THE MANUFACTURER FOR REIMBURSEMENT, THEY WERE TOLD THAT SINCE THE BEARING WASN'T BAD THEY SHOULD NOT HAVE REPLACED THE GEAR BOX, AND THEREFORE WEREN'T REIMBURSED. NEEDLESS TO SAY, ALL THEY ARE DOING NOW IS REPLACING THE BEARING, WHETHER OR NOT IT'S DAMAGED WHICH THEY HAVE DONE TO MY CAR. BOTTOM LINE, I STILL HAVE THE SAME PROBLEM WITH DIFFICULTY MAKING LEFT TURNS, BUT BECAUSE MY BEARING WASN'T DAMAGED, IF I WANT IT FIXED, IT WILL BE AT MY EXPENSE. I'M EXTREMELY UNHAPPY THAT THE MANUFACTURER SO OBVIOUSLY HAS FIGURED IN A LOOP HOLE TO LIMIT THEIR EXPOSURE UNDER THIS RECALL, SINCE FROM WHAT MY DEALER TOLD ME THERE HAVE BEEN OTHERS WHO HAVE BEEN FORCED TO PAY TO CORRECT THE SITUATION FOR THE SAME REASON. I BELIEVE THIS RECALL NEEDS FURTHER INVESTIGATION AND AMENDMENT TO THE POLICY.

WHILE DRIVING AND WITHOUT WARNING THE DRIVING BELT SNAPPED AND CAUSED THE STEERING WHEEL TO LOCK UP. DEALER NOTIFIED. *NLM

THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A RECALL REGARDING THE RACK AND PINION, HOWEVER WHEN THE RECALL WAS FINISHED, CONSUMER STATED THE VEHICLE BEGAN TO EXPERIENCE PROBLEMS WITH THE STEERING. *NLM

CONSUMER STATED THAT IN 11/02 THE RACK AND PINION FAILED ON VEHICLE. CONSUMER HAD IT REPLACED WITH A REPUTABLE PRIVATE MECHANIC BECAUSE HE COULD NOT AFFORD THE DEALERS PRICE FOR THE REPAIR. ON 02/01/02, CONSUMER RECEIVED RECALL NOTICE FOR RACK AND PINION. HE APPLIED FOR AND RECEIVED REIMBURSEMENT FROM THE MANUFACTURER. NOW CONSUMER WANTS MFR TO INSTALL AUTHENTIC GM REPLACEMENT RACK AND PINION BECAUSE HE WANTS TO BE COVERED IF ANY FUTURE DEFECTS EXIST. THE MANUFACTURER REFUSES. *NLM

THE DEALER DID NOT HAVE THE TOOLS TO PERFORM THE RECALL REGARDING THE RACK AND PINION.*JB

THE VEHICLE STILL EXPERIENCED STEERING PROBLEMS AFTER THE RECALL WAS PERFORMED, RECALL #02V286000.*JB

NHTSA#02-V-286-000 THE VEHICLE ONLY TURNED TO THE RIGHT WHEN DRIVING. RECALL WORK PERFORMED, BUT NOW THE PROBLEM IS WORSE.

REFERENCE RECALL 02V286000-PONTIAC GRAND PRIX-1997-RACK AND PINION PROBLEM-MY SON MATT WAS DRIVING IN SNOWY WEATHER AND WAS MAKING A SLOW LEFT TURN INTO AN APARTMENT COMPLEX. THE CAR VEERED TO THE RIGHT ON HIM AND HE HIT A UTILITY POLE. HE JUST ASSUMED THAT HE HIT ICE, ETC AND IT WENT OFF THE ROAD. THE NEXT DAY MATT RECEIVED A RECALL NOTICE FOR THE STEERING PROBLEM IN THE MAIL. I FILED A REPORT WITH PONTIAC - CLAIM NUMBER 1-72613849. THEY JUST NOTIFIED ME THAT THEY HAVE REJECTED THE CLAIM BECAUSE THE BALL BEARINGS WERE NOT VISIBLY BROKEN. MY CONTENTION IS THAT THE PROBLEM COULD BE INTERMITENT CAUSING THE SAME PROBLEM TO OCCURR THAT RESULTED IN THE RECALL. HOWEVER THE GEARS / ASSEMBLY MAY NOT APPEAR TO HAVE ANY DAMAGE THAT IS RECOGNIZABLE BY HUMAN INSPECTION. THAT'S ALL THEY ARE DOING NOW IS HAVING A MECHANIC PERFORM AN INSPECTION. SO IF THERE ARE MORE EVENTS THAT HAPPEN SUCH AS THESE, THAT THE CAR EXIBITS THESE SYMPTONS DURING A SLOW LEFT TURN AND GM REJECTS THE FAILURE BECAUSE A MECHANIC DID NOT SEE ANY OBVIOUS DAMAGE, THEN MAYBE THE PROBEM IS A LOT MORE COMPLEX THAN GM NOW KNOWS. AS I TOLD GM YOU MAY THINK THAT YOU KNOW ALL ABOUT THIS PROBLEM, BUT PLEASE JUST KEEP AN OPEN MIND.

Mileage: 74,540

THE RACK AND PINION IN MY 1997 PONTIAC GRAND PRIX IS NOT ALLOWING ME TO TURN LEFT WITH THE ASSISTANCE OF POWER STEERING. THERE WAS A RECALL ON A LOWER PINION BEARING, WHICH I HAD REPLACED. THE PROBLEM STILL EXISTS AFTER ALL OF THE RECALL REPAIRS WERE FINISHED. I BELIEVE THAT WHEN THE LOWER PINION BEARING WENT OUT IT CAUSED MORE DAMAGE TO THE STEERING RACK.

Mileage: 47,995

THE RACK AND PINION IN MY 1997 PONTIAC GRAND PRIX IS NOT ALLOWING ME TO TURN LEFT WITH THE ASSISTANCE OF POWER STEERING. THERE WAS A RECALL ON A LOWER PINION BEARING, WHICH I HAD REPLACED. THE PROBLEM STILL EXISTS AFTER ALL OF THE RECALL REPAIRS WERE FINISHED. I BELIEVE THAT WHEN THE LOWER PINION BEARING WENT OUT IT CAUSED MORE DAMAGE TO THE STEERING RACK.

Mileage: 47,995

CONSUMER STATED THAT THEY HAVE THE SAME PROBLEM AS RECALL#02V286000 POWER STEERING. DEALER WILL NOT REPAIR BECAUSE VIN# WAS NOT INCLUDED. TS

NHTSA#02-V-286-000 RACK AND PINION BEARING IN THE POWER AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WHERE NOT CRIMPED PROPERLY, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURN AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK. CONSUMER STATED EXPERIENCED THE SAME PROBLEM WITH HIS VEHICLE. MANUFACTURER WAS NOTIFIED AND STATED THEY HAD NO KNOWLEDGE OF RECALL. PLEASE PROVIDE FURTHER INFORMATION.*JB

WHILE ATTEMPTING TO MAKE A LEFT HAND TURN. THE VEHICLE STEERING WHEEL LOCKED UP, STEERING WHEEL BECAME VERY STIFF. TOOK TO A MECHANIC AND THEY STATED THAT THE RACK AND PINION FAILED. HAD VEHICLE REPAIRED & CORRECTED BEFORE RECEIVING A RECALL NOTICE.

I AM DRIVING MY FATHER-IN-LAW'S GRAND PRIX (HE IS IN A NURSING HOME). THE POWER STEERING ON MY 97 GRAND PRIX GTP FAILED COMPLETELY. HAD THE CAR NOT BEEN ON A SIDE STREET (AS OPPOSED TO AN EXPRESSWAY), IT COULD HAVE CAUSED A SERIOUS ACCIDENT. I'VE CONTACTED SEVERAL PONTIACE DEALERS AND GM/PONTIAC AND WAS TOLD THEY NO NOTHING OF A RECALL AND THAT I SHOULD PAY TO HAVE IT FIXED AND THEY MIGHT REIMBURSE ME IF THEY FIND OUT ABOUT A RECALL AND IF IT MEETS THEIR SPECS. EVEN AFTER I GAVE THEM THE NHTSA CAMPAIGN ID THEY STILL SAID THEY HAD NO KNOWLEDGE OF THIS. HOW COULD THEY NOT??? I HEARD ABOUT IT MONTHS AGO ON THE NEWS.

Mileage: 89,000

I WAS DOING SOME RESEARCH ON CAMPAIGN NUMBER 02V286000. I AM BEING TOLD BY THE MANUFACTURER THAT MY VEHICLE IS NOT AFFECTED BY THIS RECALL. MY VIN IS [XXX]. I AM CONCERNED BECAUSE MY VEHICLE IS HAVING THE SAME SYMPTOMS THAT THE CAMPAIGN DESCRIBES. IT IS OF MY OPINION THAT THE SAFETY OF MY VEHICLE HAS DEGRADED GREATLY DO TO THE FACT THAT I AM UNABLE TO STEER THE VEHICLE ACCURATELY WHEN IN OPERATION. I WOULD ASK THAT YOU WOULD RESEARCH MY PROBLEM AND GIVE ANY ASSISTANCE POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 71,000

I WAS DOING SOME RESEARCH ON CAMPAIGN NUMBER 02V286000. I AM BEING TOLD BY THE MANUFACTURER THAT MY VEHICLE IS NOT AFFECTED BY THIS RECALL. MY VIN IS [XXX]. I AM CONCERNED BECAUSE MY VEHICLE IS HAVING THE SAME SYMPTOMS THAT THE CAMPAIGN DESCRIBES. IT IS OF MY OPINION THAT THE SAFETY OF MY VEHICLE HAS DEGRADED GREATLY DO TO THE FACT THAT I AM UNABLE TO STEER THE VEHICLE ACCURATELY WHEN IN OPERATION. I WOULD ASK THAT YOU WOULD RESEARCH MY PROBLEM AND GIVE ANY ASSISTANCE POSSIBLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 71,000

RECEIVED A RECALL NOTICE ON STEERING AFTER SHE PAID TO HAVE THE REPAIR DONE.

CONSUMER NOTICED AN OIL LEAK COMING FROM UNDER VEHICLE. TOOK TO DEALER AND PARTS ARE NOT AVAILABLE. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

THE POWER STEERING FAILED AS I ATTEMPTED A LEFT HAND TURN. THE DEALER HAS CORRECTED THE PROBLEM BUT AT A COST OF $1200 TO ME. THIS COST INCLUDED THE REPLACEMENT OF THE WATER PUMP AND 60,000 MILE INSPECTION. ALTHOUGH I WAS NOT INJURED OR CAUSED PROPERTY DAMAGE, THE FAILURE OF THE POWER STEERING IS INCREDIBLY DANGEROUS. DT

CONSUMER STATED HAVING THE SAME PROBLEMS AS RECALL#02V286000 RACK AND PINION. DEALER WILL NOT REPAIR BECAUSE VIN NUMBER IS NOT INCLUDED. TS

CONSUMER STATED HAVING THE SAME PROBLEMS AS RECALL#02V286000 RACK AND PINION. DEALER WILL NOT REPAIR BECAUSE VIN NUMBER IS NOT INCLUDED. TS

I HAVE LOCATED THE VEHICLE IN QUESTION. I HADN'T REPORTED ANYTHING BECAUSE THEIR WAS NO RECALL UNTIL 11/06/02. DT

NO SUMMARY. DT

POWER STEERING FAILS WHILE BACKING OUT OF HOME DRIVEWAY. FULL POWER ASSIST WHILE TURNING TO THE RIGHT, BUT NO POWER ASSIST TURNING LEFT. NO WARNING LAMPS INDICATED ON DASHBOARD. STEERING SEEMS HARDER TO TURN THAN IF NO ASSIST AT ALL. NOT SAFE FOR DRIVING WILL HAVE TO BE TOWED OR FOLLOWED BY ANOTHER CAR TO DEALERSHIP FOR REPAIR. DT

POWER STEERING FAILS WHILE BACKING OUT OF HOME DRIVEWAY. FULL POWER ASSIST WHILE TURNING TO THE RIGHT, BUT NO POWER ASSIST TURNING LEFT. NO WARNING LAMPS INDICATED ON DASHBOARD. STEERING SEEMS HARDER TO TURN THAN IF NO ASSIST AT ALL. NOT SAFE FOR DRIVING WILL HAVE TO BE TOWED OR FOLLOWED BY ANOTHER CAR TO DEALERSHIP FOR REPAIR. DT

3 STEERING RACKS, 2 POWER STEERING PUMPS OUT OF POCKET EXPENSE $1594.98. PRIOR TO FIXING BY KING MOTORS. DT

ATTEMPTING TO MAKE LEFT TURN, LOST ATLEAST 1/2 OF TURN CAPABILITY. DT

STEERING FAILS WHEN MAKING LEFT TURNS, HAVE HAD A PROBLEM WITH THE SERPENTINE BELT, WHICH I HAVE JUST LEARNED WAS A RESULT OF MY RACK GOING BAD. CAN NOT TURN TO THE LEFT NOW, AND STEERING WHEEL STAYS "COCK-EYED" WHEN DRIVING, INSTEAD OF IN THE MIDDLE. VERY DIFFICULT FOR ME TO HANDLE, AND I AM SCARED TOO BEING 4 MTHS PREGNANT AND ALSO HAVING A 2 YR OLD IN THE BACK SEAT. AM CURIOUS IF GM IS ADDRESSING THIS PROBLEM, BECAUSE I READ NUMEROUS COMPLAINTS ABOUT THE SAME THING ON YOUR WEB SITE! TO TOP IT OFF I CAN'T EVEN FIND A REPLACEMENT PART NEARBY!! PLEASE INFORM ME IF THERE IS ANYTHING FURTHER I CAN DO TO POSSIBLY GET THIS RECALLED! IT IS NOT SAFE! DT

NO SUMMARY. DT

CONSUMER STATES WHILE DRIVING STEERING WHEEL BECAME TIGHT, THEN W/O WARNING THE STEERING WHEEL SNAPPED AND TURNED SHARPLY TO THE LEFT. CONSUMER LOST CONTROL AND RAN OFF THE ROAD. *TS *NLM *DT

MR

ALMOST IMPOSSIBLE TO TURN LEFT. TURNS TO RIGHT WITH NO PROBLEM. POWER STEERING PUMP REPLACED WITH NEW ONE. PROBLEM STILL EXISTS. STEERING WHEEL IS OFF CENTER, TILTED TO LEFT. MR

ALMOST IMPOSSIBLE TO TURN LEFT. TURNS TO RIGHT WITH NO PROBLEM. POWER STEERING PUMP REPLACED WITH NEW ONE. PROBLEM STILL EXISTS. STEERING WHEEL IS OFF CENTER, TILTED TO LEFT. MR

THE POWER STEERING PUMP AND THE POWER STEERING DRIVE ASSEMBLY FAILED. *YH

WHILE DRIVING THE CONSUMER NOTICED THAT THE STEERING WHEEL WOULD NOT TURN. WHEN THE VEHICLE WAS SERVICED THE TECHNICIAN NOTICED THAT THE RACK AND PINION NEED TO BE REPLACED. *NLM *JG *NLM

Mileage: 66,350

STEERING RACK HAS YET TO ACTUALLY GO OUT. WHILE DRIVING I HAVE BEEN NOTICING VERY SLIGHT LOCKUPS WHILE TURNING LEFT.*AK

I WAS GOING TO VOLLEYBALL, DOING 70MPH WHEN THE STEERING LOCKED UP. LUCK ME I WAS CLOSE TO THE TEE INTERSECTION OF HWY E AND I WAS ABLE TO SLOW DOWN AND TURN TO THE RIGHT AND STOP ON THE SHOULDER. I GOT OUT AND LOOKED AROUND, BUT NOTHING WHEN I STARTED IT AGAIN NO PROBLEM ALL WEEKEND. BUT IT HAPPENED AGAIN SUNDAY NIGHT AND EVER SINCE. ALMOST IMPOSSIABLE TO STEER THE WHEEL LEFT BUT NO PROBLEM STEERING RIGHT. MY SHOP GUY SAID IT WAS THE RACK, HE SAID HE'S SEEN ABOUT 5 OF THESE IN THE PAST 2 YEARS. *AK

WHILE DRIVING AT 40MPH ON A FLAT SURFACE AND WITN NO WARNING, THE CONSUMER TEMPORARILY LOST STEERING CONTROL, WHICH COULD HAVE CAUSED AN ACCIDENT. DEALER NOTIFIED. *AK *SCC

STEERING WENT OUT AS WIFE WAS LEAVING DRIVE--WOULD TURN TO RIGHT WITH LITTLE EFFORT BUT NOT TO THE LEFT--PROBLEM WAS RACK & PINION---FUEL RELAY WENT BAD HAD TO REPLACE AT 48600 MILES

STEERING WHEEL WILL LOCK UP, BINDING AS IF SYSTEM IS STUCK INTERMITTENTLY. OWNER ACKNOWLEDGES THAT ALL THE FLUID IS FULL. PLEASE DESCRIBE DETAILS. *AK

WHILE MAKING A LEFT TURN STEERING WHEEL LOCK UP ON HIGHWAY. DEALERSHIP IS AWARE OF PROBLEM.*AK

FOR SEVERAL MONTHS FELT THE STEERING OF VEHICLE GETTING VERY STIFF. HAD IT CHECKED OUT SEVERAL TIMES AND NOTHING WRONG. MADE A SHARP TURN ON 8/7/02 INTO WORKING PARKING LOT AND HAD ALMOST NO POWER STEERING. VEHICLE WAS HAVING PROBLEMS THE REST OF THE DAY AND TIME UNTIL I GOT IT INTO A AUTOMOTIVE SHOP TO FIND OUT WHAT WAS WRONG.*AK

WHEN EXITING DRIVEWAY, STEERING WHEEL LOCKED UP, PREVENTING OWNER FROM MANEUVERING VEHICLE. OWNER TOWED VEHICLE TO COVINGTON TIRE AND SERVICE. THEY FOUND THAT DUE TO REAR BEARINGS BEING CHEWED UP AND DESTROYED, STEERING WAS INCAPACITATED. *AK CONSUMER TOOK VEHICLE TO THE DEALER FOR REPAIRS TO THE PUMP/HOSE SEAL. RETURNED THE NEXT WEEK BECAUSE THE PROBLEM WITH THE STEERING WAS STILL PRESENT. THE VEHICLE WAS TEST DRIVEN AND CONSUMER WAS TOLD THE VEHICLE COULD NEVER LOSE STEERING. ON THE DATE INDICATED, THE VEHICLE WAS NOT FUNCTIONING. THE VEHICLE WAS TOWED TO AN INDEPENDENT GARAGE AND THE RACK AND PINION REPLACED. UPON CALLING GM, CONSUMER WAS TOLD NOTHING COULD BE DONE SINCE THE REPAIRS WEREN'T DONE BY PONTIAC. *JG

VEHICLES STEERING LOCKS WHILE DRIVING. *AK

RACK AND PINION STEERING FAILED ALMOST CAUSING A CRASH. IT SEEMS THAT A PIECE OF THE STEERING RACK IS MISSING. *AK

WHEN MAKING LEFT TURNS STEERING WOULD MOMENTARYILY STICK. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

RECALL 99V348000 REPAIRS ON WINDSHIELD WIPERS WERE DONE IN JULY OF 2000, VEHICLE HAS BEEN TAKEN BACK TO DEALER NUMEROUS TIMES. WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY.*AK MAP LAMP ASSEMBLY, DOOR LIGHTS, REAR DOOR LENS, GASKET LAMP AND HEADLAMP ASSEMBLY WERE ALL REPLACED, ABS LIGHT ILLUMINATED, DEALER ADJUSTED BRAKE LIGHT SWITCH. BOTH OUTER TIE RODS WERE REPLACED. WINDSHIELD COWL PANEL LEAKED AND WAS REPLACED. STEERING COLUMN WAS REPLACED. SERPENTINE BELT HAS BEEN REPLACED 3 TIMES, VALVE COVER GASKET HAS BEEN REPLACED 2 TIMES, VEHICLE HAS EXPERIENCED 3 OIL LEAKS, OIL PAN AND WATER PUMP WERE REPLACED, A BELT SNAPPED AND HAS NOT YET BEEN REPAIRED. ALTERNATOR HAS BEEN REPLACED 3 TIMES. THE SUPERCHARGER GASKET WAS REPLACED. THE AUTOMATIC SHIFT MECHANISM WAS REPLACED. THE RADIO SKIPS AND THE RADIO MODULE TO THE STEERING COLUMN BROKE. 2 FRONT WHEEL SPEED SENSOR JUMPER WIRING WAS REPLACED. *SLC

RECALL 99V348000 REPAIRS ON WINDSHIELD WIPERS WERE DONE IN JULY OF 2000, VEHICLE HAS BEEN TAKEN BACK TO DEALER NUMEROUS TIMES. WINDSHIELD WIPERS STOPPED WORKING INTERMITTENTLY.*AK MAP LAMP ASSEMBLY, DOOR LIGHTS, REAR DOOR LENS, GASKET LAMP AND HEADLAMP ASSEMBLY WERE ALL REPLACED, ABS LIGHT ILLUMINATED, DEALER ADJUSTED BRAKE LIGHT SWITCH. BOTH OUTER TIE RODS WERE REPLACED. WINDSHIELD COWL PANEL LEAKED AND WAS REPLACED. STEERING COLUMN WAS REPLACED. SERPENTINE BELT HAS BEEN REPLACED 3 TIMES, VALVE COVER GASKET HAS BEEN REPLACED 2 TIMES, VEHICLE HAS EXPERIENCED 3 OIL LEAKS, OIL PAN AND WATER PUMP WERE REPLACED, A BELT SNAPPED AND HAS NOT YET BEEN REPAIRED. ALTERNATOR HAS BEEN REPLACED 3 TIMES. THE SUPERCHARGER GASKET WAS REPLACED. THE AUTOMATIC SHIFT MECHANISM WAS REPLACED. THE RADIO SKIPS AND THE RADIO MODULE TO THE STEERING COLUMN BROKE. 2 FRONT WHEEL SPEED SENSOR JUMPER WIRING WAS REPLACED. *SLC

PE 01 038/STEERING RACK AND PINION: RACK AND PINION FAILED FOR SECOND TIME WITHIN 80,000 MILES OF WEAR. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INORMATION. *AK

CONSUMER STATED THAT THE VEHICLE EXPERIENCED A COMPLETE FAILURE OF THE STEERING SYSTEM. *YH

I WAS UPSET THE FIRST TIME THE RACK AND PIONON FAILED AND THE POOR ATTITUDE OF THE DEALERSHIP. FOR $1,200, THEY WOULD INSTALL A NEW RACK AND PINION. I WAS UNABLE TO STEER THE CAR, BUT DID NOT HAVE AN ACCIDENT. I HAD A NAPA REPAIR DEALERSHIP REBUILD THE ORIGINAL RACK AND PINION ATA COST OF $500. THEY REPLACED THE SEALS WITH STAINLESS STEAL. THIS REPAIR LASTED 120,000 AND IT FAILED AGAIN. AN AUTO ZONE REBUILT RACK AND PINION WAS INSTALLED THIS TIME. ALTHOUGH THE STAINLESS STEAL SEALS LASTED LONGER THAN THE FACTORY ORIGINAL SEALS, THEY WILL FAIL AGAIN. PONTIAC MUST HAVE KNOWN THAT SOMETHING WAS WRONG WITH THIS RACK AND PINION AS IT WAS ONLY USED IN THE 97 MODEL. A DIFFERENT PART NUMBER WAS USED IN THE '98 AND NEWER MODELS. AFTER THE FIRST FAILURE, I WROTE TO PONTIAC BUT DID NOT RECEIVE ANY INDICATION THAT THEY WOULD CHECK ANY FURTHER INTO RACK AND PINION FAILURES. THIS VEHICLE SHOULD HAVE BEEN RECALLED.*AK

VEHICLE EXHIBITS INCREASING FREQUENCY OF HARD STEERING AND NOISE FROM RIGHT AND LEFT FRONT OF CAR. LOCAL PONTIAC DEALER CANNOT DETERMINE SOURCE OF NOISE OR HARD STEERING PROBLEM. PROBLEM HAS EXISTED PRIOR TO WARRANTY EXPIRATION. A RUBBING SOUND IS GETTING PROGRESSIVELY WORSE. THIS MAY BE THE ONSET OF ANOTHER EXAMPLE OF YOUR RACK AND PINION STEERING SAFETY ISSUE WITH 1997 GRAND PRIX.*AK

WHEN MAKING A LEFT TURN THE STEERING WHEEL BECOMES DIFFICULT TO TURN. THE VEHICLE HAS NOT BEEN TAKEN TO A DEALERSHIP.*JB

RACK AND PINION LOCKED UP WHILE MAKING A LEFT TURN AT AN INTERESTION. HAD TO STOP CAR IN MIDDLE OF TURN DUE TO LOSS OF STEERING. BY TURNING ENGINE OFF, AND RESTARTING, I REGAINED STEERING AGAIN AND WAS ABLE TO CONTINUE THROUGH THE INTERESTION. CAUSE MUCH CONFUSION TO OTHER DRIVERS.*JB

WHILE PARKING VEHICLE AND TURNING TO THE RIGHT, STEERING FELT TIGHT AS IF THE POWER STEERING HAD FAILED, HOWEVER WHEN TURNING TO LEFT STEERING FELT NORMAL. DEALER DETERMINED THE RACK AND PINION HAD BROKEN.*JB *MJ

I SEE THAT YOUR DEPT HAS INVESTIGATED PS PROBLEMS ON MY VEHICLES BROTHERS AND COUSINS, MY LOCAL DEALER SAYS TOUGH ****, IF GM HAS A PROBLEM WHY DO YOU NOT MAKE THE FIX IT AND REBURSE PREVIOUS EXPENDITURES? I AM JUST LUCKY MY WIFE WAS NOT KILLED, THE STEERING LOCKED WITHOUT WARNING. SHE WAS ABLE TO RUN IT OFF THE ROAD SAFTLY. IF THIS IS NOT SOMETHING THAT NEEDS RECTIFYING I DO NOT KNOW WHAT IS. [email protected] GM CAN FORGET ME EVER BUYING ANOTHER VEHICLE, ITS JAP OR KOREAN FOR ME AND ANYONE THAT I CAN CONVINCE!*AK

THE RACK AND PINION GEARS ARE WEARING BADLY. I TOOK THE CAR TO PINES PONTIAC AND THE SERVICE MANAGER STATED THE RACK AND PINION IS STARTING TO WEAR. I THOUGHT THE POWER STEERING UNIT WAS BAD BECAUSE IT IS HARD TO TURN THE WHEEL WHEN TURNING TO THE LEFT.*AK

POWER STEERING PUMP WENT OUT AND HAD IT REPAIRED. POWER STEERING PUMP HAS GONE OUT AGAIN. TOOK VEHICLE TO DEALER AND, DEALER REPLACED PUMP VALVES/HOSES, AND SEALS. POWER STEERING PUMP WA SFAILING CONTINOUSLY. PLEASE ADD VIN. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

STEERING SEIZED UP MOMENTARILY AND LASTED A FEW SECONDS. NOW THE STEERING FEELS A LITTLE SLOPPY, AND I HEAR A POP NOISE WHEN I TURN LEFT OR RIGHT AT SLOW SPEEDS (15 MPH). NLM

AS WITH MANY OTHER 1997 PONTIAC GRAND PIRX'S, THE POWER STEERING RACK HAS FAILED. LUCKILY, I NOTICED MINE WHILE CHANGING TIRES, AND NOT WHILE DRIVING DOWN THE ROAD, POSSIBLY CAUSING AN ACCIDENT, AND INJURING PEOPLE. *AK

WAS DRIVING 40-45 MPH WHEN THE STEERING WHEEL LOCKED UP. DRIVER LOST CONTROL OF VEHICLE. THEN, VEHICLE FLIPPED OVER. DRIVER AND FRONT PASSENGER SUFFERED INJURIES. HAD EMERGENCY ROOM TREATMENT.*AK *TT

STEERING WHEEL LOCKED UP & THE CAR WENT OUT OF CONTROL, IT ROLLED OVER. THE CAR IS SEVERELY DAMAGED AND THE TWO PEOPLE INSIDE WERE INJURED.*AK

THE POWER STEERING AHS LEAKED FOR OVER A YR. I'VE TRIED TO KEEP IT FULL, BUT SOMETIMES WHEN MY WIFE DRIVES IT, IT GETS LOW AND IS VERY HARD TO STEER. *AK

STEERING RACK AND PINION BINDING UP, TURNING OUT OF PARKING LOT, AFTERWARDS, VEHICLE WOULD STEER FINE TO THE RIGHT, BUT WOULD NOT TURN TO LEFT WITH EASE, I HAD TO DOUBLE GRIP THE STEERING WHEEL TO TURN THE CAR LEFT, I HAD TO USE 3 TIMES THE FORCE TO STEER LEFT THAN USUAL. TOOK VEHICLE TO SHOP, REPLACED RACK AND PINION.*AK

WHILE PULLING OUT OF A PARKING LOT THE STEERING WHEEL LOCKED UP TO THE LEFT AND I HAD TO PUT THE CAR INTO REVERSE TO MOVE THE WHEEL ONCE THE WHEEL BECAME MOVEABLE IT FELT VERY LOOSE. LATER ON THE SAME NIGT I WAS LEAVING WORK AND LUCKILLY IT WASNT A VERY BUSY TIME BECAUSE I WENT TO MAKE A RIGHT TURN AND THE WHEEL LOCKED AND THE CAR PULLED TO THE LEFT CAUSING ME TO BARELY MISS HITTING A LIGHT POST, I THEN PROCEEDED TO PARK THE CAR WHILE TRYING TO GET TO A SPACE IT LOCKED UP ABOUT SIX TIME AS I WAS PULLING INTO THE SPACE IT LOCKED UP AGAIN AND TURNED THE CAR TO THE LEFT ALMOST LIKE I WAS DOING A U-TURN. THE NEXT DAY I HAD THE CAR TOWED AND I WAS TOLD IT WAS THE RACK AND PINION AND IT WOULD COST $1400 TO REPLACE. I AM VERY UPSET ABOUT ALL THIS IT SEEMS NOBODY NOT EVEN THE MANUFACTURER FEELS THAT THIS ISSUES IS IMPORTANT ENOUGH TO HELP SOMEONE OUT. MY CAR IS NOW PARKED BECAUSE I CANNOT AFFORD TO PAY FOR THE REPAIR RIGHT NOW, I HOPE THAT THERE IS A RECALL OF SOME SORT TO KEEP OTHER PEOPLE SAFE BUT IT SEEMS THAT PONTIAC/GM IS WAITNG FOR A FATAL ACCIDENT TO PROVE THERE REALLY IS AN ISSUE WITH THE PART. ALTHOUGH AT THIS POINT IT WOULDNT BE AN ACCIDENT.*AK

CAR IS VERY HARD TO STEERING, ESPECIALLY IN THE MORNING HOURS. WHEN MAKING TURNS THE CAR ALL SHUTS OFF ALSO, IM NOT SURE IF THIS IS DUE TO THE STEERING PROBLEM. ALONG WITH THE HARD STEERING THERE IS A LOUD SHREEKING NOISE COMING FROM THE STEERING WHEN I TURN THE WHEEL. IVE ALMOST BEEN IN SEVERAL ACCIDENTS DUE TO THE STEERING BEING SO HARD AND THE CAR JUST DYING IN THE MIDDLE OF THE ROAD. THANK YOU>AK (TIRESIZE: 225/60-16)

WHILE DRIVING 40 MPH RACK AND PINION STEERING BROKE, CAUSING LOSS OF STEERING CONTROL. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

WHILE DRIVING, THE VEHICLE WOULD BIND WHEN TURNING MAKING CONSUMER USE FORCE TO GUIDE VEHICLE BACK ONTO THE ROAD. DEALER REPLACED RACK AND PINION. *JG

WHILE DRIVING, THE VEHICLE WOULD BIND WHEN TURNING MAKING CONSUMER USE FORCE TO GUIDE VEHICLE BACK ONTO THE ROAD. DEALER REPLACED RACK AND PINION. *JG

EXPERIENCING SEVERAL STEERING PROBLEM, DEFECTIVE RACK AND PINION.

WHILE MAKING A LEFT TURN AT AN INTERSECTION AND WITHOUT PRIOR WARNING STEERING FROZE UP. ONSUMER WAS ABLE TO MANAGE STEERING WHEEL MANUALLY. DEALERSHIP WAS AWARE OF PROBLEM.*AK

CONSUMER WAS MAKING A TURN AND HAD SOME TROUBLE WITH STEERING. HAD TAKEN VEHICLE TO DEALER, AND THEY FOUND OUT THAT RACK AND PINION WAS DEFECTIVE. PLEASE PROVIDE MORE INFORMATION.*AK

WHILE MAKING A LEFT-HAND TURN INTO OFFICE PARKING LOT ON 07-03-2000 I FELT THE SNAP OF SOMETHING BREAKING IN THE STEERING. I TOOK THE CAR TO LOCAL TIRE CENTER AND THEY VISUALLY FOUND NOTHING WRONG. ONE WEEK LATER TRAVELING NORTHBOUND ON IL 394 GOING OVER THE BRIDGE THAT TURNS LEFT TO MERGE ONTO 94 NORTHBOUND THE STEERING WENT COMPLETELY OUT! I HAD TO MUSCLE IT TO KEEP THE CAR FROM HITTING CONCRETE WALL. DEALER SAID A SHAFT BROKE INSIDE THE POWER-STEERING RACK. PROBABLY BROKE 3/4 WHEN I NOTICED AND THE REST OF THE WAY WHEN I WENT OVER BRIDGE. DEALER FIXED FOR 1170.96 -NO WARRENTY COVERAGE- REPLACED ENTIRE POWER STEERING RACK.

THE STEERING STARTED TO LOCK UP WHILE TURNIG TO THE LEFT AND THEN THE WHEEL WOULD NOT RETURN TO CENTER AFTER MAKING A TURN WITHOUT ACTUALY TURING THE WHEEL BACK. I'M NOT SURE HOW LONG THE PROBLEM WAS THERE BEFORE WE STARTED NOTICING THE STEERING DIFFICULTY BUT THE FLUID WAS REALLY CONTAMINATED FROM THE RACKS FAILURE THUS RUINING THE POWER STEERING PUMP ALSO. WE HAVE HAD BOTH REPLACED BUT THE MAGNA/STEER IS STILL INOPERABLE, THEY ARE GOING TO INSTALL ANOTHER RACK AND PINION. WHEN THESE RACKS FAIL IT IS VERY DANGEROUS, THANK YOU FOR YOUR TIME AND EFFORT. PLEASE LET US KNOW IF PONTIAC WILL REMBURSE US FOR THIS FAILURE, WE HAVE OVER A $1,000. IN IT AND IT'S STILL NOT RIGHT. AGAIN THANK YOU FOR YOUR TIME.

THE STEERING STARTED TO LOCK UP WHILE TURNIG TO THE LEFT AND THEN THE WHEEL WOULD NOT RETURN TO CENTER AFTER MAKING A TURN WITHOUT ACTUALY TURING THE WHEEL BACK. I'M NOT SURE HOW LONG THE PROBLEM WAS THERE BEFORE WE STARTED NOTICING THE STEERING DIFFICULTY BUT THE FLUID WAS REALLY CONTAMINATED FROM THE RACKS FAILURE THUS RUINING THE POWER STEERING PUMP ALSO. WE HAVE HAD BOTH REPLACED BUT THE MAGNA/STEER IS STILL INOPERABLE, THEY ARE GOING TO INSTALL ANOTHER RACK AND PINION. WHEN THESE RACKS FAIL IT IS VERY DANGEROUS, THANK YOU FOR YOUR TIME AND EFFORT. PLEASE LET US KNOW IF PONTIAC WILL REMBURSE US FOR THIS FAILURE, WE HAVE OVER A $1,000. IN IT AND IT'S STILL NOT RIGHT. AGAIN THANK YOU FOR YOUR TIME.

WHILE TRYING TO MAKE A LEFT TURN AT LOW SPEEDS (APPROX 20- 30 MPH) THE STEERING WHEEL LOCKED UP. THIS ALMOST RESULTED IN A HEAD-ON CRASH, SINCE I WAS UNABLE TO PROPERLY MAKE MY LEFT TURN. THE CAR WAS TAKEN TO AN INDEPENDENT SHOP, WHERE I LEARNED THAT THE RACK AND PINION FAILURE WAS BECOMING A COMMON PROBLEM WITH THE PONTIAC GRAND PRIX. THE DEALER WAS ABLE TO DESCRIBE THE PROBLEMS I WAS HAVING WITH THE CAR PERFECTLY. AFTER PAYING APPROXIMATELY $1700 TO HAVE THE PARTS TOTALLY REPLACED, THE CAR NOW WORKS FINE.*AK

WHEN STEERING SHARPLY TO THE LEFT,,,THE CAR WOULD FIGHT THE INPUT TO STRAIGHTEN THE CAR AFTER THE TURN...SO WHILE TURNING THE WHEEL TO THE RIGHT AFTER A SHARP TURN TO THE LEFT,,THE STEERING WOULD BECOME VERY STIFF, ALMOST LIKE REVERTING TO MANUAL STEERING AND NOT POWER STEERING. BECAME DANGEROUS BECAUSE OF THE DRIVER INPUT NEEDED TO MAINTAIN DIRECTIONAL CONTROL. THE STEERING WHEEL WOULD TRY TO STOP YOUR INPUT OF A TURN. VERY DANGEROUS SITUATION IF INVOLVED IN A MANEUVER TO AVOID SOMETHING IN ROAD. HAD TO HAVE STEERING RACK REPLACED. THANK YOU. *AK

WHILE MAKING A LEFT HAND TURN THE STEERING RACK FAILED CAUSING MY CAR TO CRASH. GM UNWILLING TO DISCUSS ISSUE.*AK

STEERING GRADUALLY BEGAN LOCKING UP ON TURNS, SO WE WERE FORTUNATE TO DISCOVER THE PROBLEM BEFORE IT CAUSED AN ACCIDENT. *AK

ENGINE COMPLETELY SHUT OFF WHILE DRIVING, STEERING COLUMN LOCKS, BRAKES BARELY FUNCTIONED. ALTERNATOR REPLACED TWICE. DIAGNOSED WITH SAME PROBLEM. ONCE IN JULY 2001, AGAIN IN AUGUST 2001. SERVICE ENGINE LIGHT COMES ON AGAIN. DRIVES OK NOW, BUT WORRIED IT WILL CONTINUE TO GIVE ME PROBLEMS. IN AND OUT OF SHOP 4 TIMES IN PAST YEAR FOR SAME PROBLEM. BACK IN SHOP TODAY FOR WHO KNOWS WHAT.

ENTIRE RACK AND PINION STEERING SYSTEM REPLACED AT MY COST OF $829.00 ON JANUARY 3, 2002. DEALER INDICATED SIMILAR PROBLEMS WITH PONTIACS AND GMC MODELS. I HAVE WRITTEN TO GMC CUSTOMER CARE CENTER REQUESTING REIMBURSEMENT.*AK

CONSUMER STATED THAT RACK AND PINION GEAR ASSEMBLY AND HOSES FAILED CAUSING THE STEERING TO LOCK UP WHILE MAKING A LEFT TURN, MANUFACTURER NOTIFIED. *TT

CONSUMER STATED THAT RACK AND PINION GEAR ASSEMBLY AND HOSES FAILED CAUSING THE STEERING TO LOCK UP WHILE MAKING A LEFT TURN, MANUFACTURER NOTIFIED. *TT

WHILE DRIVING, STEERING LOCKED UP AND WHEEL WOULD NOT TURN LEFT. DEALER INSPECTED VEHICLE, AND REPLACED RACK AND PINION.*AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

POWER STEERING LOSS WHEN TURNING, STEERING WHEEL FEELS LIKE IT IS LOCKING CAUSING DRIVER TO OVERCOMPENSATE.*AK

THE POWER STEERING IS EXTREMLY HARD TO TURN WHEN THE VEHICLE IS COLD. THIS CONDITION OCCURS FOR APPROXIMATELY 10-15 MINUTES AFTER STARTUP. I NOW WARM THE CAR UP FOR A WHILE BEFORE BEGINING TO DRIVE.*AK

WHILE DRIVING, CONSUMER LOST COMPLETE STEERING ABILITY, STEERING WOULD NOT TURN LEFT OR RIGHT. COMPLETELY LOCKED UP. *AK DEALER INSTALLED REMANUFACTURED RACK AND PINION, REPLACED POWER STEERING HOSE, AND A FOUR WHEEL ALIGNMENT WAS ALSO PERFORMED. *TT

WHILE TURNING VEHICLE, THE STEERING WHEEL LOCKED UP, CONSUMER HAD THE VEHICLE TOWED TO DEALERSHIP, MECHANIC DETERMINED RACK AND PINION CAUSED THE PROBLEM.*AK CONSUMER STATED THE VEHICLE WOULD ONLY GO FOWARD.*SLC

CONSUMER STATED IT WAS DIFFICULT TO STEER VEHICLE, AFTER INSPECTION OF VEHICLE BY THE DEALER, IT WAS DETERMINED THAT THE STEERING UNIT NEEDED TO BE REPLACED. *AK *YD

STEERING WHEEL BECAME DIFFICULT TO STEER DUE TO LOSS OF POWER STEERING FLUID. DEALER HAS REPLACED RACK AND PINION. *AK THE STEERING WHEEL WOULD LOCK UP ALL OF A SUDDEN AND BECOME VERY DIFFICULT TO STEER, ESPECIALLY WHEN TURNING THE WHEELS. *YH

STEERING WHEEL BECAME DIFFICULT TO STEER DUE TO LOSS OF POWER STEERING FLUID. DEALER HAS REPLACED RACK AND PINION. *AK THE STEERING WHEEL WOULD LOCK UP ALL OF A SUDDEN AND BECOME VERY DIFFICULT TO STEER, ESPECIALLY WHEN TURNING THE WHEELS. *YH

STEERING WHEEL BECAME DIFFICULT TO STEER DUE TO LOSS OF POWER STEERING FLUID. DEALER HAS REPLACED RACK AND PINION. *AK THE STEERING WHEEL WOULD LOCK UP ALL OF A SUDDEN AND BECOME VERY DIFFICULT TO STEER, ESPECIALLY WHEN TURNING THE WHEELS. *YH

WHEN MAKING A LEFT TURN POWER STEERING WHEEL BECOMES EXTREMELY HARD TO MANEUVER DUE TO A MALFUNCTION WITHIN RACK AND PINION STTERING .*AK CONSUMER STATED THE FUEL PUMP AND ALTERNATOR WAS ALSO REPLACED.*SLC

CONSUMER IS AFRAID THAT RACK AND PINION STEERING WILL LOCK UP. CONSUMER HAS NOT YET HAD A PROBLEM, BUT IS AFRAID IT WILL LOCK UP WHILE SHE IS DRIVING ALONG. *AK

STEERING WHEEL WOULD NOT RETURN TO CENTER AFTER TURNING. THEN IT STARTED TO LOCK UP COMPLETELY. THEN WE REPLACED THE STEERING RACK AND PINION. *AK

PE-01038; STEERING WHEEL BECOMES DIFFICULT TO STEER. POWER ASSIST FELLS LIKE IT'S MISSING. PROBLEM IS INTERMITTENT. *AK THE CONSUMER STATED THAT THE POWER STEERING WAS DIFFICULT ESPECIALLY IN LOW SPEED AND COLD MORNING. THE ENGINE MAKES A RATTLING NOISE. *YH

1997 PONTIAC GRAND PRIX - RACK AND PINION STEERING ASSEMBLY FAILED WITHOUT ANY WARNING. THIS HAPPENED DURING NORMAL DRIVING AT SPEEDS OF 35MPH + AND THE STEERING WHEEL COMPLETELY LOCKED UP. TOOK PROBLEM TO DEALER AND MET EXTREME RESISTANCE. PONTIAC DOESN'T STAND BEHIND THEIR PRODUCT.*AK

CAR SUDDENLY BECAME HARD TO STEER. FELT AS THOUGH POWER STEERING FLUID WAS LOW. DEALER SAYS STEERING RACK AND PINION NEEDS REPLACING. $600 PART FROM G.M. I' M NOT HAPPY.

ONE DAY WHILE DRIVING THE CAR, I TRIED TO MAKE A LEFT TURN. THE STEERING BEGAN TO TIGHTEN UNTIL IT WAS ALMOST UNABLE TO ROTATE. IT IS NOT AS DIFFICULT TO TURN AT HIGH SPEEDS, YET IT IS STILL VERY RESISTANT. THE STEERING HAS NOT BEEN REPAIRED YET DUE TO FINANCIAL DIFFICULTIES. TO TURN THE WHEELS AT A STAND STILL IS ALMOST IMPOSSIBLE. I AM STRONGER THAN THE AVERAGE MALE (220LBS. 5'11"). MY WIFE IS UNABLE TO MOVE IT. I SAW AN ARTICLE IN THE USA TODAY THAT MENTIONED THAT YOU WERE INVESTIGATING REPORTS OF THIS SITUATION OCCURING IN SPECIFICALLY, THE 1997 GRAND PRIX. I WOULD VERY MUCH APPRECIATE IT IF YOU COULD CONTACT ME SO THAT I MAY ANSWER YOUR QUESTIONS AND ALSO KEEP ME UPDATED ON WHETHER THIS REPAIR WILL BE COVERED BY THE OEM.*AK

NO SUMMARY LISTED FOR AB0VE VEHICLE. *AK

ON FRIDAY, MAY 4, 2001, THE RACK AND PINION ON MY 1997 PONTIAC GRAND PRIX JAMMED UP AND CAUSED MY STEERING WHEEL TO FREEZE WHILE GOING AROUND A CORNER. DEALER CLAIMED PART WAS DEFECTIVE AND GMC DID NOT WANT TO ACCEPT RESPONSIBILITY. GM AND DEALER COVERED UP THE ISSUE, CONTAMINATING FLUID WHILE I WAS NOT AT DEALERSHIP. COMPLAINT FILED WITH ATTORNEY GENERAL'*AK

INTERMEDIATE STEERING SHAFT ASSEMBLY "KNOCKS" AND MAKES NOISE. STARTED AFTER DEFECTIVE RACK AND PINION DIAGNOSED. TERRIBLE PARTS QUALITY!!!*AK

COVER FOR LEFT AND RIGHT HEADLIGHTS FELL OFF WITH OUT KNOWLEDGE OF A PROBLEMS. BOTH WITHIN 2 MONTHS APART. HAD TO BUY WHOLE HEADLIGHT ASSEMBLY AT 72.00 DOLLARS EACH. RACK AND PINION WENT OUT OF STEERING BOX AND WAS UNABLE TO FIND THE RIGHT PART. HAD TO SUBSTITUTE FOR A STAND BOX. HEARD THERE WAS A REPORT OF THIS PROBLEM BEFORE IN THE USA TODAY.

RACK AND PINION STEERING STARTED LEAKING TO WHERE FLUID WAS RUNNING OUT OF VEHICLE. HAD RACK AND PINION REPLACED. CONTACTED DEALER, AND THEY HAD NO RECORDS OF PREMATURE FAILURES. PLEASE ADD VIN . *AK

I WAS MAKING A LEFT HAND TURN AT AN INTERSECTION AND HALF WAY INTO THE TURN MY STEERING LOCKED UP AND ALL THE GAGES ON MY IP LIT UP. I LUCKED OUT, FOR THERE WAS A GRASSY AREA IN THAT CORNER OF THE INTERSETION AND LET THE CAR STEER INTO IT. I THEN TURNED THE CAR OFF AND BACK ON AND THE STEERING CAME BACK. I THEN PROCEEDED TO MY DESTINATION ABOUT A 1/2 MILE AWAY AND WHEN I PUT THE CAR INTO PARK THE ENGINE BEGAN REVVING UP AND DOWN. I TURNED IT OFF AND AFTER THAT THE CAR HAS SEEMED FINE. ANY INFO WOULD BE APPRECIATED. COULD THE STEERING LOCK ON ME AGAIN ??!!

MY WIFE WAS DRIVING OUR 1997 GRAND PRIX ON THE HIGHWAY AND WENT O MAKE A LANE CHANGE TO THE LEFT. THE STEERING WENT OUT AND THE CAR WAS DIFFICULT TO MANEUVER. THE SLOWER THE SPEED OF THE CAR, THE MORE DIFFICULT IT WAS TO STEER. TOOK THE CAR TO THE DEALER AND WAS TOLD THAT THE RACK AND PINION SEIZED. THE COST TO FIX THIS WAS $1300 PLUS. THIS IS AN OBVIOUS DESIGN DEFECT AND LEADS TO VERY DANGEROUS SITUATIONS. SOMETHING SHOULD BE DONE BY THE MANUFACTURER (REIMBURSEMENT FOR REPAIR?). I DON'T UNDERSTAND HOW THE MANUFACTURER WOULD NOT INFORM OWNERS OF PROBLEMS LIKE THIS. HOPEFULLY YOUR AGENCY CAN HELP.*AK

I READ IN THE NEWSPAPER THAT YOU WERE INVESTIGATING THIS PROBLEM. SO, I THOUGHT I WOULD ADD MY COMPLAINT TO THE LIST. PLEASE KEEP ME INFORMED ABOUT YOUR INVESTIGATION. THANKS. NO SAFETY DEFEC TMENTIONED. *AK

STEERING - RACK & PINION FAILED WHILE MAKING A LEFT TURN - IT WAS VERY HARD TO TURN THE WHEEL SO THAT WE COULD CLEAR THE INTERSECTION. IT WAS ALSO DIFFICULT TO PARK THE VEHICLE. STEERING TO THE RIGHT WAS NORMAL. REPLACED RACK & PINION $780.54. HEADLIGHTS: MOISTURE BUILDUP IN FRONT HEADLAMPS. DEALER REPLACED SEALS 1/98 UNDER WARRANTY. ANOTHER MOISTURE PROBLEM DEVELOPED 3/99 -DEALER REPLACE BOTH HEADLAMPS. AIR CONDITIONER: SYSTEM FAILED ON7/01 - UNABLE TO ADJUST AIR FLOW AND AIR COULD BARELY BE FELT COMING FROM THE VENTS. DEALER FOUND THAT VAC LINE WAS SPLIT AT PUMP - $42.23 TO REPAIR. AIR SYSTEM FAILED AGAIN 6/99 - LOOSE VACUUM HOSE REPAIRED $21.59. AIR BAG INDICATOR COMES ON AND GOES OFF AT RANDOM. DEALER RAN A DIAGNOSTIC AND FOUND AN ERROR CODE, WHICH THEY CLEARED, BUT NO PROBLEM - ISSUE UNRESOLVED. REAR POWER WINDOWS FAILED - DEALER REPLACE REGULATOR ON BOTH REAR WINDOWS - COVERED UNDER WARRANTY. ALTERNATOR FAILED 10/01 - REPLACED $314.54

STEERING - RACK & PINION FAILED WHILE MAKING A LEFT TURN - IT WAS VERY HARD TO TURN THE WHEEL SO THAT WE COULD CLEAR THE INTERSECTION. IT WAS ALSO DIFFICULT TO PARK THE VEHICLE. STEERING TO THE RIGHT WAS NORMAL. REPLACED RACK & PINION $780.54. HEADLIGHTS: MOISTURE BUILDUP IN FRONT HEADLAMPS. DEALER REPLACED SEALS 1/98 UNDER WARRANTY. ANOTHER MOISTURE PROBLEM DEVELOPED 3/99 -DEALER REPLACE BOTH HEADLAMPS. AIR CONDITIONER: SYSTEM FAILED ON7/01 - UNABLE TO ADJUST AIR FLOW AND AIR COULD BARELY BE FELT COMING FROM THE VENTS. DEALER FOUND THAT VAC LINE WAS SPLIT AT PUMP - $42.23 TO REPAIR. AIR SYSTEM FAILED AGAIN 6/99 - LOOSE VACUUM HOSE REPAIRED $21.59. AIR BAG INDICATOR COMES ON AND GOES OFF AT RANDOM. DEALER RAN A DIAGNOSTIC AND FOUND AN ERROR CODE, WHICH THEY CLEARED, BUT NO PROBLEM - ISSUE UNRESOLVED. REAR POWER WINDOWS FAILED - DEALER REPLACE REGULATOR ON BOTH REAR WINDOWS - COVERED UNDER WARRANTY. ALTERNATOR FAILED 10/01 - REPLACED $314.54

WHILE DRIVING AT ANY SPEED, STEERING WILL UNEXPECTEDLY LOCK UP, CAUSE IS UNKNOWN. *AK CONSUMER STATES THAT STEERING HAS BEEN BINDING FOR THE PAST 1 AND A HALF YEARS, ON THE LAST DATE OF SERVICE, THE POWER STEERING GEAR WAS REPLACED. *JB

VEHICLE IS VERY HARD TO STEER IN EITHER DIRECTION. VEHICLE NOT TAKEN TO DEALER YET.*AK CONSUMER STATES THERE IS ALSO A WINDING SOUND WHEN STEERING RIGHT OR LEFT, THIS HAS BEEN OCCURRING FOR APPROXIMATELY 6 MONTHS. *JB

STEERING IS STIFF AND LOOSE TO RIGHT, AND IT IS NOT RELATED TO POWER STEERING PUMP. THERE IS NO NOISE PRESENT WHEN DRIVING VEHICLE.*AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

STEERING BECAME VERY DIFFICULT. RACK WAS REPLACED. *AK

I EXPERIENCED A SUDDEN AND COMPLETE FAILURE OF MY STEERING SYSTEM AND NARROWLY ESCAPED A MAJOR ACCIDENT. I CONTACED PONTIAC CUSTOMER CARE AND THEY HAVE BEEN TOTALLY UNHELPFUL. THIS RESULTED IN A $1200 OUT OF POCKET REPAIR. THERE NEEDS TO BE A RECALL ON THESE DEFECTIVE STEERING SYSTEMS OR PEOPLE WILL BE KILLED DUE TO THE SUDDEN NATURE OF THE FAILURE. I WILL CO-OPERATE FULLY WITH ANY FORMAL NHTSA INVESTIGATION IF IT LEADS TO A RECALL.*AK

STEERING WENT OUT IN PARKING LOT. IT IS VERY DIFFICULT TO TURN LEFT, BUT TURNING RIGHT SEEMS NORMAL. SINCE STEERING WENT OUT THE STEERING WHEEL IS NOW OFF CENTER TO THE LEFT.*AK

NO POWER STEERING WHEN TURNING RIGHT. VERY SCARY!!. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

PE 01 038/STEERING RACK AND PINION: WHILE TRAVELING APPROXIMATELY 35 MPH OR LESS, STEERING HAD LOCKED UP. VEHICLE TAKEN TO INDEPENDENT SHOP, AND LEARNED OF A RACK AND PINION FAILURE. *AK *JB

RACK AND PINION STEERING LOCKED UP. CONSUMER WAS AT A STOP AND STARTED TO TURN RIGHT AND STEERING WHEEL STUCK IN TURN POSITION. CONTACTED DEALER, AND DEALER STATED HAD TO REPLACE RACK AND PINION STEERING. *AK

WHILE DRIVING ABOUT 40MPH ON A SLIGHT CURVE STEERING WENT OUT ON VEHICLE. DRIVER LOST CONTROL AND HIT A GUARDRAIL. RACK AND PINION HAD TO BE REPLACED.*AK

WHILE ATTEMPTING TO MAKE A RIGHT HAND TURN STEERING WHEEL LOCKED UP, AND COULDN'T BE MOVED. DEALER REPLACED STEERING WHEEL MODULE. PLEASE PROVIDE FURTHER DETAILS.*AK

IN JULY OF 2000, I WAS AT RESTAURANT'S DRIVE-THRU WINDOW. WHEN I TURNED TO EXIT I HEARD A LOUD POP AND THE STEERING WENT OUT ON MY CAR. THE CAR WAS STILL DRIVEABLE, BUT THERE WAS NO STEERING. I STRUGGLED TO STEER IT TO A PARKING SPOT, WHICH I COULD NOT DO. LUCKILY, A CONSTRUCTION WORKER SAW ME AND OFFERED TO HELP. HE GOT IN THE CAR, AND WITH GREAT EFFORT, MANAGED TO STEER THE CAR TO A PARKING SPOT. HE OPENED THE HOOD AND WE SAW THAT THE SERPENTINE BELT HAD COME OFF. I HAD IT TOWED TO PONTIAC IN BURLINGTON, KY, WHERE I PURCHASED THE CAR. *AK

LOSS OF POWER STEERING, HARD TO TURN TO THE LEFT - DEALER REPLACED RACK AND PINION UNDER 50-50 WARRANTY PROGRAM

WHILE HIS WIFE WAS DRIVING VEHICLE AT APPROXIMATELY 15 MPH, THERE WAS A NOISE, SOUNDED AS IF VEHICLE WENT OVER A POTHOLE IN THE ROAD. SHE WENT TO MAKE A TURN, AND STEERING WHEEL LOCKED UP AND WOULD NOT TURN. DEALERSHIP INFORMED CONSUMER THAT A CAP FELL OFF IN STEERING TUBE, ALLOWING BALL BEARINGS TO FALL OUT, RESULTING IN LOSS OF STEERING CONTROL.*AK CONSUMER STATED THAT HE HAD MORE STEERING ABILITY WHILE IN REVERSE, DEALER REPLACED POWER STEERING RACK. *SLC

WHILE HIS WIFE WAS DRIVING VEHICLE AT APPROXIMATELY 15 MPH, THERE WAS A NOISE, SOUNDED AS IF VEHICLE WENT OVER A POTHOLE IN THE ROAD. SHE WENT TO MAKE A TURN, AND STEERING WHEEL LOCKED UP AND WOULD NOT TURN. DEALERSHIP INFORMED CONSUMER THAT A CAP FELL OFF IN STEERING TUBE, ALLOWING BALL BEARINGS TO FALL OUT, RESULTING IN LOSS OF STEERING CONTROL.*AK CONSUMER STATED THAT HE HAD MORE STEERING ABILITY WHILE IN REVERSE, DEALER REPLACED POWER STEERING RACK. *SLC

WHILE DRIVING ABOUT 5 MPH LOST ALL POWER, STEERING RACK AND PINION NEEDS TO BE REPLACED

WHILE TURNING VECHICLE LOST COMPLETE CONTROL OF THE STEERING OF THE VEHICLE. VECHICLE WAS TAKEN TO DEALERSHIP WHERE IT WAS DETERMINED THAT THE RACK & PINION NEEDED TO BE REPLACED AT AN EXPENSE OF $1115.00. THIS IS AN EXTRIMLEY DANGEROUS PROBLEM AND FROM LOOKING IN THE NHTSA DATABASE IT APPEARS THAT IT IS HAPPENING ALLOT. I URGE YOUR AGENCY TO INVESTIGATE THIS ISSUE. *AK

LOSS OF STEERING WHILE DRIVING. VEHICLE TAKEN TO DEALER, AND INFORMED OF A RACK AND PINION FAILURE. MANUFACTURER NOTIFIED, AND AGREED TO ALLOW DEALER TO REPAIR AT HALF COST TO CONSUMER. PLEASE PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THIS CAR HAS A SIGNIFICANT # OF SAFETY PROBLEMS THAT THE DEALER/MANUFACTURER HAVE REFUSED TO ADDRESS W/OUT SIGNIFICANT COST TO CONSUMER. UNTIL I SUSTAIN A SIGNIFICANT INJURY &/OR INJURE SOMEONE DUE TO THESE PRODUCT DEFECTS, I CAN NOT AFFORD A LEGAL CHALLENGE TO HAVE GM ADDRESS PROBLEMS, NOR CAN I BEAR COST. MY CAR IS AVAILABLE AS A SAMPLE OF THEIR JUNK! (SIGNED;CLAIMS ADJUSTER). NO SAFETY DEFECT LISTED IN SUMMARY. *AK

NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK

I WAS BACKING OUT OF PARKING SPACE AND WENT TO STRAIGHTEN MY WHEELS BACK UP ONLY TO HERE A POP LIKE SOMETHING WAS BROKE AND THE WHEEL WAS REAL HARD TO TURN. I TURNED THE WHEEL BACK THE OTHER WAY AND IT BECAME EASY TO TURN. THE STEERING WHEEL WAS HARD TO TURN SOMETIMES THEN EASY. THE STEERING WHEEL WAS ALSO ABOUT 10-15 DEGREES OF CENTERED. I WENT TO THREE SHOPS AND NONE WERE ABLE TO TELL ME WHAT WAS WRONG. MY STEERING RACK AND PINION WENT COMPLETELY OUT AND I HAD TO HAVE IT TOWED TO THE DEALER. COST $1304. TO HAVE MINE REPLACED. LUCKILY I WAS TURNING INTO MY DRIVEWAY WHEN IT WENT OUT. POSITIVE BATTERY POST BROKE COMPLETELY OFF WHILE TESTING BATTERY. SOME ACID LEAKED IN BATTERY BAY.

LOSS OF CONTROL DUE TO STEERING POWER ASSIST LOSS MAKING TURNS AT LOW SPEEDS ESPECIALLY LEFT TURNS. CAR SHUDDERS. OCCURRED ESPECIALLY IN COLD OPERATING CONDITIONS.*AK

CANNOT TURN CAR LEFT DUE TO DEFECTIVE POWER STEERING RACK UNIT. THE CAR TURNS RIGHT JUST FINE. I COUNTED 17 OTHER COMPLAINTS ABOUT THIS SAME PROBLEM IN YOUR DATABASE. WHEN WILL PONTIAC ISSUE A BULLETIN???

MALFUNCTION OCCURRED WITHIN THE RACK AND PINION STEERING, CAUSING STEERING WHEEL TO LOCK UP WHILE VEHICLE WAS BEING DRIVEN. PLEASE GIVE ANY FURTHER DETAILS.*AK

RACK AND PINION STEERING COMPLETELY BROKE AND FROZE WHILE DRIVING AND MAKING A LEFT HAND TURN.COSNUMER WAS ABLE TO GET OUT OF THE POSITION BY JERKING STEERING REAL HARD. CAUSE WAS UNKNOWN. MINUTES PRIOR TO INCIDENT, CONSUMER HEARD A POPPING NOISE. *AK

THE CAR IS HARD TO TURN TO THE LEFT. THE RACK AND PINION WENT OUT. POWER STEERING FLUID LEAKED ON BOTH SIDES OF THE CAR. THE MOTOR ON THE DRIVER SIDE POWER WINDOW WENT OUT. THE SEAT BELT LIGHT STAYS ON EVEN AFTER THE SEAT BELT IS BUCKLED. THE AIR BAG LIGHT STAYS ON AND THE AIR BAG WAS NOT DEPLOYED.

THE CAR IS HARD TO TURN TO THE LEFT. THE RACK AND PINION WENT OUT. POWER STEERING FLUID LEAKED ON BOTH SIDES OF THE CAR. THE MOTOR ON THE DRIVER SIDE POWER WINDOW WENT OUT. THE SEAT BELT LIGHT STAYS ON EVEN AFTER THE SEAT BELT IS BUCKLED. THE AIR BAG LIGHT STAYS ON AND THE AIR BAG WAS NOT DEPLOYED.

BRAKING SYSTEM MALFUNCTIONED, CAUSING EXTENDED STOPPING DISTANCE WHICH MAY RESULT IN A CRASH. *AK THE DRIVER EXPERIENCED LOSS OF STEERING DUE TO BROKEN STEERING RACK. *YH

WHILE EXITING THE HIGHWAY AND DURING MAKING 180 DEG LEFT TURN ON THE RAMP THE POWER STEERING ASSISTANCE HAS FAILED. IT REQUIRED EXTREME EFFORT TO CONTROL THE STEERING. WE HAVE NARROWLY ESCAPED A MAJOR ACCIDENT. THIS WAS ONLY DUE TO THE FACT THAT I AM A STRONG INDIVIDUAL. IT STILL REQUIRED ME TO PULL ON THE WHEEL WITH A LOT OF FORCE AND VERY QUICKLY TO CONTROL IT. NORMALLY THIS CAR IS DRIVEN BY MY WIFE, WHO WOULD NOT BE BLE TO CONTROL IT, SHOULD SHE BE BEHIND THE STEERING WHEEL. IT WAS A HORRIFYING EXPERIENCE. SPECIALLY THAT THERE WAS NO EARLY INDICATION OF THIS FAILURE. IN ADDITION, THE STEERING WHEEL FAILED TO RETURN TO ITS NEUTRAL POSITION BY ITSELF MAKING IT EVEN MORE DIFFICULT TO CONTROL THE VEHICLE. IT WAS EITHER PURE LUCK OR GOD'S WILL THAT WE SURVIVE THIS ONE. TODAY I HAD THIS PROBLEM FIXED AT THE SCRANTON PONTIAC IN VERNON, CT AND WAS CHARGED A TOTAL OF $1,258.63 TO HAVE THE ENTIRE RACK ASSY REPLACED. I WAS TOLD THAT THEY HAVE INSTALLED REMANUFACTURED UNIT TELLING ME THAT THIS MUST BE A PERSISTENT PROBLEM SINCE THIS CAR AND THIS TYPE OF STEERING WAS INTRODUCED IN 1997. I HAVE FOUND SOME EVIDENCE OF PEOPLE COMPLAINING ABOUT THIS PROBLEM ON INTERNET. BASED ON MY EXPERIENCE I DO WORRY ABOUT THE SAFETY OF MY WIFE FROM NOW ON. WHEN TRIED TO ASK THE DEALER TO SET UP AN APPOINTMENT WITH THE PONTIAC REP THEY TOLD ME THAT THEY CAN'T DO ANYTHING ABOUT IT. THE CAR IS ONLY 3 YEARS OLD AND HAS 68K, MOSTLY HIGHWAY MILES. WE MOVED FROM FL TO CT LAST YEAR SO THE CAR WAS DRIVEN MOSTLY IN FL. PLEASE HELP PREVENT THIS FROM HAPPENING AGAIN TO ANYBODY AND HAVE PONTIAC FIX THIS PROBLEM. I DON'T WANT ANYBODY TO GO THROUGH THIS AWFUL EXPERIENCE THAT ME AND MY WIFE HAVE EXPERIENCED. IF REQUESTED I WILL PROVIDE YOU WITH A COPY OF THE DEALER INVOICE STATING THAT THE STEERING IS BINDING WHILE TURNING TO THE LEFT AND WHAT TYPE OF REPAIR WAS PERFORMED. *AK

DUE TO FAULTY STEERING RACK, THE SYSTEM PROVIDED NO POWER ASSISTANCE DURING LEFT TURNS, THIS CONDITION WAS MOST NOTICEABLE AT SLOW SPEEDS AND WHEN MAKING LEFT TURNS AT STOP LIGHTS IN TRAFFIC WHERE STEERING PERFORMANCE IS VERY IMPORTANT. NLM

FAILURE RESULTED IN NO POWER ASSIST WHILE TURNING LEFT, BUT NORMAL POWER ASSIST WHILE TURNING RIGHT. DEALER COULD NOT IDENTIFY PRECISE FAILURE WITHIN SYSTEM. REPAIR MADE BY REPLACEMENT OF ENTIRE STEERING RACK. REPAIR COST WAS $1,033. MANUFACTURER AND DEALER UNWILLING TO DISCUSS WARRANTY CONSIDERATION, CITING FACT THAT VEHICLE WAS 2 MONTHS AND 8,000 MILES BEYOND STANDARD WARRANTY PERIOD. *AK

VEHICLE WINDSHIELD WIPER ARM (DRIVERS) CREAKING NOISE (I BELIEVE A RECALL IS UNDERWAY). LOOSE TRIM THROUGHOUT. REARVIEW MIRROR REPLACED, BATTERY DIED (CAR WAS TOWED), POWER WINDOW FAILED (DEALER REPLACED), HEADLIGHTS ADMIT MOISTURE, ASHTRAY OPENS BY ITSELF, SEAT SQUEAKS, DASH RATTLES, RATTLE ALSO COMES FROM REAR OF CAR, VEHICLE VIBRATION AT HIGHWAY SPEEDS, SEATBELTS DO NOT RETRACT, LEATHER ON SEATS IS CRACKING, KEY KNOB HAS TOO SHORT A RANGE, STICHING IS COMING OFF THE LEATHER WRAPPED STEERING WHEEL, ALSO THE CLUB LOCK BURNS INPRINTS INTO WHEEL IF LEFT ON IN THE SUMMER SUN, HEADLIGHTS TURN ON IN THE MIDDLE OF THE DAY, BRAKES STOP WORKING IN HEAVY RAIN OR WHEN COMING OUT OF THE CAR WASH, THE POWER DOOR LOCK SWITHCH ON THE PASSENGERS DOOR FELL INTO THE DOOR, VARIOUS RETAINING CLIPS HAVE BROKEN OFF TRIM, ETC.

THIS VEHICLE HAS BEEN IN FOR WARRANTY REPAIR 9 TIMES IN THE LAST 14 MONTHS IN AN EFFORT TO RESOLVE A LOSS OF POWER STEERING ASSIST DURING LOW SPEED MANUEVERS. I'VE FILED A COMPLAINT WITH THE BETTER BUSINESS BUREAU'S AUTO LINE PROGRAM AND HAVE FOLLOWED ALL OF THE RECOMMENDED PROCEDURES AS PRESCRIBED BY THE BETTER BUSINESS AND GENERAL MOTORS CORPORATION. GENERAL MOTORS KEEPS OFFERING US A FREE EXTENDED WARRANTY FOR 100,000 MILES BUT HAVE BEEN UNABLE TO DIAGNOSE OR REPAIR THE CAR. IT'S ALSO IMPORTANT TO KNOW THAT WE HAVE HAD THIS VEHICLE IN FOR WARRANTY REPAIRS 16 TIMES SINCE THE VEHICLE HAS BEEN NEW, WITH THE CAR BEING TIED UP FOR SERVICE AN APPROXIMATE TOTAL OF OVER 60 DAYS. WE ARE AT OUR WITS END WITH GENERAL MOTORS CORPORATION AND WHEN WE ASK THEM WHAT THEY ARE GOING TO DO TO FIX THE CAR THEY KEEP OFFERING US A FREE EXTENDED WARRANTY. I RECENTLY TOLD THEM THAT IT DID'NT MATTER HOW LONG THE WARRANTY WAS TO BE EXTENDED BECAUSE THEY CANNOT DIAGNOSE OR REPAIR THE CAR AND KEEP SIDE STEPPING THE ISSUE. WE NEVER KNOW WHEN THIS VEHICLE WILL LOSE ITS POWER STEERING ASSIST AND MY WIFE HAS COME CLOSE TO CAUSING AN ACCIDENT AS A RESULT OF LOSING THE POWER STEERING ON THREE INCIDENTS. *AK

WAS PULLING OUT OF PARKING LOT AND POWER STEERING FELL OUT OF VEHICLE. VEHICLE WAS NOT CONTROLLABLE & WAS NOT OPERATIVE. VEHICLE WAS TOWED TO DEALER. MECHANIC HAD TO REPLACE THE POWER STEERING PARTS. GAVE NO INDICATION AS TOTHE CAUSE OF PROBLEM.*AK

WHILE DRIVING ON HIGHWAY AT 60MPH STEERING WHEEL WAS HARD TO TURN. DROVE INTO THE DRIVEWAY THE STEERING WHEEL PISTON ROD/PUMP BROKE . TRIED TO BACKOUT OF DRIVEWAY AND THE WHEEL WENT INTO A DIFFERENT DIRECTION, APPLIED BRAKES, BUT BEHICLE WENT STRAIGHT THROUGH A WALL. *AK

PROBLEM 1. HEAD LAMP MOISTURE INSIDE LENS ASSEMBLY. DEALER SAID PROBLEM WITHIN ALLOWABLE LIMITS. PROBLEM 2. LEFT HEADLAMP COVER FELL OFF WHILE DRIVING. OUT OF TOWN AT TIME. PURCHASED NEW HEADLAMP ASSEMBLY UPON RETURN AT COST OF $76.25. RIGHT HEADLAMP ASSEMBLY STILL COLLECTS EXCESSIVE MOISTURE. PROBLEM 3. REPORTED SOME TYPE OF OIL/POWER STEERING LEAK. FLUID DRIPS ON GARAGE FLOOR. DEALER REPLACED OIL PAN AND GASKET ON 07/09/1999. LEAK CONTINUED. DEALER REPLACED POWER STEERING SHAFT SEAL ON 10/27/1999. LEAK STILL CONTINUES TO HAPPEN. POWER STEERING PUMP LOOKS BAD.

WHEN MAKING TURNS DEFECTIVE RACK AND PINION STEERING IS CAUSING STEERING TO LOCK UP WITHOUT WARNING, BUT EVENTUALLY WILL REGAIN STEERING. *AK

POWER STEERING HOSE FAILED TWICE, ON SECOND INCIDENT CAUSING STEERING WHEEL LOCK UP AND FIRE.

CONSUMER HAS BEEN EXPERIENCING PROBLEMS WITH POWER STEERING PUMP. SINCE THE CAR WAS PURCHASED BRAND NEW IN 1997, 3 POWER STEERING PUMPS HAVE BEEN REPLACED. DURING ONE OF THE POWER STEERING FAILURES, THE CONSUMER LOST CONTROL OF THE VEHICLE. THE MANUFACTURER HAS BEEN CONTACTED. *AK

STEERING AND TRANSMISSION FAILURE.

STEERING WHEEL SEPARATED FROM THE STEERING COLUMN WHILE DRIVING. THE DEALER IS REPAIRING THE VEHICLE. OWNER WILL CONTACT THE MANUFACTURER. *AK

STEERING WHEEL EXPERIENCES EXTREME PLAY.

THE ENGINE/POWER STEERING TURNED OFF SIMULTANEOUSLY WHILE DRIVING AT 65-70 MPH. *AK

POWER STEERING HOSE FAILED, CAUSING POWER STEERING FLUID TO BE SPRAYED ON HOT EXHAUST MANIFOLD.

STEERING FELT LOOSE, AND WHEN TURNING LEFT OR RIGHT A SQUEALING NOISE WAS HEARD COMING FROM STEERING COLUMN DUE TO A FAULTY RACK AND PINION. THE STEERING RACK AND PINION IS BEING REPLACED. *AK *JB