2004 PONTIAC GRAND PRIX Exterior Lighting Problems

MY CAR WAS RECALLED ONLY BUILT AFTER THE FINAL ASSEMBLY DATE FOR THE RECALL. GUAWTNEY CHEV. STOLE MY SERIES 3 SUPERCHARGED MOTOR AND PUT A SERIES 2 3.8L MOTOR IN IT, II TRIED TO HAVE AN INVESTIGATION DONE BY A NEUTRAL PARTY ONLY IT WAS TURNED OVER TOO DEWAYNE BELL THERE OWN SERVICE MANAGER HOW FAIR OF AN INVESTIGATION DO YOU BELIEVE WAS CONDUCTED? HE LIED AND SAID THE COVER FOR MY MOTOR WAS PART OF RECALL OF COURSE IT SAID 3800 V6 SER. 3 SUPER CHARGED. I HAVE 5 WITNESS THAT WILL TESTIFY IT WAS SC. PRIOR TO THE DAY THEY HAD MY CAR, POLICE OFFICER RAN MY VIN# EIGHT DIGIT 2 3.8L V6 SSI CANADIAN EMPLOYEE SAID SAME THING ABOUT MOTOR! I SPOKE WITH A WOMAN OVER RECALLS IN US. SHE SAID MY CAR WASN'T PART OF RECALL CONCERNING OIL DRIPPING ON ENGINE BLOCK CAUSING FIRE HAZARD I'VE DISCOVERED WHY. GENERAL MANAGER JAMIE COBB HAS GOTTEN INVOLVED AND LIED AS WELL. CASE# 8-3040394409 HAVE THE PERSONS NAME THAT I SPOKE WITH SOMEWHERE, COULD DEFINITELY USE SOME HELP HERE LADIES AND GENTLEMEN WHAT IS OUR SOCIETY COMING TO WHEN INDIVIDUALS IN A CORPORATION STOOP THIS LOW? THANK-YOU FOR YOUR TIME. WOULD LEAVE CONTACT INFO I'M NOT HARD TO FIND FOR WITH ALL OF YOUR ACCESSIBILITY. 06/07/17

[XXX] INSISTED, "THEY'RE CARS ARE SAFE, BUT THIS IS FAR FROM THE TRUTH!" I PURCHASED, THIS CAR ON 02/26/2014, AND THERE WHERE NO VISIBLE SIGN ON HOW MUCH THE CAR COST, [XXX] WAS THE SALESMAN, WHO GATHERED MY INFORMATION, SHOWED ME TWO CARS, AND I TEST DROVE ONE, BUT NONE WAS WHAT I WAS LOOKING FOR, BECAUSE I INDICATED, I NEEDED AND SUV FOR MY WORK, BUT THEY SAID, "YOUR INCOME WASN'T ENOUGH, AND I ASKED, WHY NONE OF THE VEHICLES HAVE PRICES ON THEM, BUT THEY CONTINUE TO AVOID MY QUESTIONS. I WAS NOT SATISFIED WITH THE TWO VEHICLES, AND THEIR MANAGER, WHICH FINANCE THE VEHICLE FROM [XXX]/CNAC CAME OUT AND SHOWED ME TWO OTHER VEHICLES, AND I KEPT ASKING FOR A SUV, BUT HIS EXPLANATION, 'IT ISN'T IN YOU PRICE RANGE, AND WE WILL DO A BUDGET AFTER YOU CHOOSE A CAR, AND OUT OF THE FOUR CHOICES, I CHOSE THE GRAND AM, I TEST DROVE THE CAR, I TOLD THEM ABOUT THE RUBBING AND A NOISE, AND THE INDICATED, YOU WILL HAVE A WARRANTY, AND WE WILL FIX ANYTHING UNDER THE HOOD, AND ANY THING THAT HAS TO DO WITH THE BRAKES, TIRES, THEY ARE NEW, LIGHTS, BECAUSE WE REFURBISH ALL OUR CARS, "THAT'S WHY WE CHARGE WHAT WE DO; EVERYTHING IS NEW ON THE VEHICLE!, BUT CLEARLY THIS IS A LIE!" I HAVE TAKEN THIS VEHICLE TO BE FIXED FOUR TIMES, THIS LAST TIME, I WENT TO JIFFY LUBE, AND THEY TOOK DIAGNOSTIC, "THE FRONT BRAKES ARE GOING OUT, I HAD TO PURCHASE A AIR FILTER, AND A PCV VALVE, THE DIAGNOSTIC TEST INDICATED, "I DID NOT HAVE A LICENSE LIGHT, LEFT FRONT LIGHT, LEFT BRAKE LIGHTS, TURN SIGNALS DO NOT WORK, NOR DO I HAVE BRAKES!" I PAY $339.91 A MONTH, I INDICATED, TO CNAC, "I CAN NOT AFFORD THIS PRICE, I JUST DO NOT WANT THE CAR, AND CNAC FINANCE GUY TOLD ME, "YOU HAVE ALREADY PURCHASED THE CAR!" A DAY AFTER, I PURCHASED THE VEHICLE, THE TROUBLE STARTED, CHECK ENGINE LIGHTS, OIL LIGHTS, STEERING WHEEL CLICKING, AND CLACKING, FIXED AFTER THREE MONTHS, NEVER FIXED BRAKES! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 115,784

I WAS DRIVING TO CHURCH IT HAD JUST GOT DARK A CAR APPROACHED ME WITH HIGH BEAMS ON, WHEN I WENT TO FLICKER MY SWITCH FROM LOW TO HIGH MY LIGHTS WENT OUT COMPLETELY I WAS SCARED TO DEATH IT WAS PITCH BLACK COULDN'T SEE WHERE I WAS GOING AND THEN THEY CAME BACK ON I WAS IN A FIELD, THANK GOD IT WAS A COUNTRY ROAD I MAY HAVE HURT MYSELF OR SOMEONE ELSE, THE WINDOWS ON MY CAR HAVE BEEN REPLACED ALL OF THEM BUT NOW I ONLY HAVE 1 LEFT THAT IS WORKING, THIS CAR HAS SO MANY ISSUES WITH ELECTRICAL IT MAKES ME SICK THAT I BOUGHT IT. *TR

Mileage: 101,000

THE HEAD LIGHTS FADE OUT WHERE YOU CAN NOT SEE ANYMORE. ITS THE OUTSIDE OF THEM. WHEN DRIVING THE LIGHTS ARE VERY DIM. *TR

ON A 2004 PONTIAC GRAND PRIX GTP WITH A COMPETITION GROUP PACKAGE, THE VALVE COVER GASKETS HAVE FAILED. THIS CAUSES OIL TO LEAK ONTO THE MANIFOLD IN THE ENGINE COMPARTMENT AND ALLOWS IT TO BURN. THIS COULD IN TURN CAUSE A FIRE IN THE ENGINE. THIS SAME PROBLEM WAS RECALLED ON THE 1997-2003 MODELS, BUT HAS NOT INCLUDED THE 2004 MODEL. THE SAME PROBLEM STILL EXISTS AND MUST BE REMEDIED BEFORE FIRES ENSUE AND LIVES ARE LOST. ALSO, THE HEADLIGHTS "BOUNCE" OR "WOBBLE" WHILE DRIVING. THIS COULD CAUSE ISSUES WITH THE ABILITY TO SEE CLEARLY WHILE DRIVING AT NIGHT. *LN

Mileage: 96,038

I BOUGHT A 2004 PONTIAC GRAND PRIX GT2 AND I HAVE HAD A =FEW PROBLEMS WITH IT THAT APPEAR TO BE QUITE COMMON THE PROBLEMS ARE BELOW *GO THROUGH 1QUART OF OIL APPROX EVERY 1000 MILES *TROUBLE STARTING WHEN IT HAS ALREADY BEEN WARMED UP. IE AFTER I DRIVE AROUND TOWN AND GO INTO A STORE I COME OUT AND TRY TO START AND IT DIES RIGHT AWAY. IT CAN TAKE UP TO 6 TRIES TO GET IT STARTED. I USUALLY HAVE TO PRESS THE GAS TO GET IT GOING. *HEADLAMPS BOUNCE *BLOWER MOTOR KEEPS BLOWING EVEN WHEN THE CAR IS SHUT OFF. AFTER RESEARCH I HAVE NOTICED THAT THESE PROBLEMS ARE ALL VERY COMMON IN THE 2004 PONTIAC GRAND PRIX. I DO NOT THINK ITS RIGHT THAT PONTIAC HAS NOT TAKEN RESPONSIBILITY FOR THIS. I BOUGHT MY CAR ABOUT 3 MONTHS AGO, I PAID $11,000 FOR A CAR THAT IS BURNING OIL LIKE CRAZY AND OBVIOUSLY HAS A BAD MOTOR. I THINK PONTIAC SHOULD BE HELD RESPONSIBLE. *TR

PETITION FOR DEFECT INVESTIGATION INTO 2004 PONTIAC GRAND PRIX HEAD LAMP ASSEMBLIES. *TS THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE HEAD LIGHT ASSEMBLIES BOUNCING WHICH WAS DISTRACTING TO OTHER MOTORIST'S. THE MOTORIST ASSUMED THE DRIVER WAS FLASHING THEIR HIGH BEAMS. *JB

MY 2004 PONTIAC GRAND PRIX GTP COMP G HAS UNSTABLE HEADLIGHTS. WHEN DRIVING, THEY "BOUNCE" AND IT IS REALLY DISTRACTING TO ME AS WELL AS OTHER DRIVERS. I BELONG TO A GRAND PRIX CAR CLUB AND A MEMBER WITH THE SAME CAR AS MINE EXPERIENCES THE SAME PROBLEMS. A FIX AND A RECALL IS NEEDED ASAP. THE CONSTANT VIBRATION OF THE HEADLIGHTS IS VERY DISTRACTING AND WILL EVENTUALLY START CAUSING PROBLEMS FOR DRIVERS. IN ADDITION TO THE ABOVE COMPLAINT, I HAVE ANOTHER. I HAVE FOUND A TOTAL OF 3 RECALLS ON MY VEHICLE YET I HAVE NEVER RECEIVED NOTIFICATION FROM PONTIAC NOR MY DEALERSHIP. I WOULD LIKE TO HAVE PEACE OF MIND THAT IF SOMETHING IS RECALLED ON MY VEHICLE THAT THE MANUFACTURER IS TAKING STEPS TO CORRECT IT ASAP. INSTEAD, I AM FINDING OUT THIS INFORMATION ON THE INTERNET AND WILL NEED TO TAKE STEPS TO ENSURE MY CAR IS SAFE. *JB

Mileage: 6,500

ALL 2204 MODEL YEAR PONTIAC GRAND PRIX'S EXHIBITED UNUSUAL AND EXCESSIVE HEADLIGHT 'BOUNCING'. THERE ARE MANY OTHER REPORTED COMPLAINTS ON THIS SITE. A MODEL YEAR RUNNING CHANGE WAS MADE TO THE 05 GRAND PRIX'S WHICH EFFECTED A PERMANENT FIX. THERE IS SUPPOSED TO BE A TSB ISSUED FOR PRIOR 05'S AND ALL 04'S BUT THIS BULLETIN HAS NOT YET BEEN RELEASED. THIS IS A REAL PROBLEM THAT NEEDS TO BE ADDRESSED AND RESOLVED. I WOULD ARGUE IT'S A SAFETY ISSUE MERITING A RECALL. *JB

THE HEADLIGHTS SHAKE ON THE 2004 GRAND PRIX AS A RESULT OF INSECURE MOUNTING. THE DEALER SAID THERE IS NOTHING THEY CAN DO, THE HEADLIGHTS ARE INSTALLED AS DESIGNED. I ALSO CONTACTED PONTIAC VIA E-MAIL, THEIR REPLY WAS THAT THIS A NORMAL CHARACTERISTIC OF THE CAR. I DO NOT BELIEVE THIS IS A NORMAL CHARACTERISTIC OF ANY CAR AND IS A GRAVE DISTRACTION TO THE DRIVER AS WELL AS ONCOMING TRAFFIC!. *AK

Mileage: 200

I RECENTLY PURCHASED A 2004 PONTIAC GRAND PRIX GTP. THE HEADLIGHTS "BOUNCE" AT NIGHT CREATING BAD GLARE AND REFLECTIONS FOR ONCOMING CARS. IT ALSO MAKES IT MORE DIFFICULT FOR ME TO SEE THE ROAD AND SIGNS PROPERLY. *AK

HEADLIGHTS BOUNCE. NHTSA COMPLAINT NUMBER: 10079160. CAR JUST PURCHASED ON 31-AUG-2004. THIS SHOULD HAVE BEEN FIXED BEFORE I DROVE IT OFF THE LOT. *AK

HEADLAMPS SHAKE BADLY EVEN ON A SMOOTH ROAD. THIS MAKES IT VERY DIFFICULT TO SEE WHEN DRIVING AT NIGHT. IT IS NOT ONLY ANNOYING AND DISTRACTING TO MYSELF AND OTHER VEHICLES ON THE ROAD, BUT IS ALSO A SAFETY CONCERN. DEALER HAS TOLD ME THAT A FIX IS NOT AVAILABLE UNTIL DECEMBER, AND RIGHT NOW IT IS AUGUST.

Mileage: 1

I HAVE A GRAND PRIX GT1 AND HEADLIGHTS SHAKE FROM THE SLIGHTEST BUMPS. I HAVE CARS IN THE ONCOMING LANE FLASHING ME WITH THEIR HIGH BEAMS ALL THE TIME BECAUSE OF THIS ISSUE.*AK

THERE HAS NOT BEEN A FAILURE PER SE, BUT IT IS POOR ENGINEERING, I OWN A 2004 PONTIAC GRAND PRIX AND HAVE NOTICED THAT THE HEADLIGHTS SHAKE ON HITTING BUMPS, I WOULD IMAGINE THAT IT IS DISTRACTING TO OTHER TRAFFIC. I HAVE BEEN TOLD THAT THERE WAS NOTHING OFFERED FROM GM TO HELP THIS CONDITION.*AK

THE HEADLIGHTS "BOUNCE" ON OUR 2004 GRAND PRIX DUE TO INSECURE MOUNTING. THIS CAN BE SEEN AFTER DARK AND MUST BE VERY ANNOYING TO OTHER DRIVERS, SOME WHO RESPOND BY FLASHING THEIR BRIGHTS. THIS MAY BE A MORE PREVELENT IN THE GTP/COMP G MODEL WHICH HAS A STIFFER SPRING AND STRUT COMBINATION. AT THIS TIME, THERE IS NO REPAIR AVAILABLE.*AK

Mileage: 100

BOUNCING HEADLIGHTS. SLIGHT BUMPS OR UNEVENNESS OF ROAD SURFACE RESULT IN OBVIOUS HEADLIGHT FLUTTER; VISIBLE ON ROAD SIGNS, THE GLARE OFF THE CAR IN FRONT, REFLECTORS, ETC. CAUSES DISTRACTION TO DRIVER AND OTHER MOTOROSTS. DEALER SAYS THIS IS NORMAL FOR THIS VEHICLE. PONTIAC SHOULD PROVIDE A SOLID FIX FREE OF CHARGE.*AK

Mileage: 6,000

MY 2004 PONTIAC GRAND PRIX HAS HEADLIGHTS THAT ARE LOOSE FROM THE FACTORY. WHEN ENCOUNTERING SMALL OR LARGE BUMPS IN THE ROAD MY HEADLIGHTS BOUNCE U AND DOWN. THIS IS A VERY ANNOYING PROBLEM FOR DRIVERS APPROACHING FROM THE OTHER DIRECTION. MY DEALER TELLS ME THERE IS NO FIX AVAILABLE. I AM CONSTANTLY BEING FLASHED BY ON COMING TRAFFIC.*AK

Mileage: 10

HEADLIGHTS ON MY 2004 GRAND PRIX SHAKE CONSTAINTLY.*AK

Mileage: 1

HEADLIGHT SHAKE BADLY. MAKES NIGHT DRIVING ALMOST IMPOSSIBLE. SLIGHTEST VAIRATION OR BUMP IN THE ROAD CAUSES HORRIBLE SHAKING OF LIGHTS. THIS IS AN UNSAFE CONDITION FOR THE DRIVER AND DRIVERS OF ONCOMING VEHICLES.*AK

HEADLIGHTS BOUNCE WHEN DRIVING ON THE ROAD. VERY HAZARDOUS WHEN DRIVING AT NIGHT, ESCPECIALLY ON UNEVEN OR OLD ROAD. PROBLEM HAS BEEN PRESENT SINCE I BOUGHT TH CAR NEW. DEALER HAS NO FIX FOR THE PROBLEM AT THIS TIME.*AK

THE HEADLIGHTS ON MY 2004 PONTIAC GRAND PRIX GT2 SEEM TO "BOUNCE" WHILE DRIVING CREATING AN ANNOYANCE TO MYSELF AND OTHER MOTORISTS. I'VE HAD NUMEROUS OTHER DRIVERS FLASH THEIR HEADLIGHTS AT ME. *AK

Mileage: 1

HEADLIGHTS BOUNCE AT NIGHT CAUSING OTHER DRIVERS TO BELIEVE YOU ARE FLASHING HEADLIGHTS AT THEM. IT SEEMS TO BLIND ONCOMING TRAFFIC. *NM

Mileage: 2,500

HEADLIGHTS BOUNCE LIKE CRAZY ON THE SMALLERS BUMPS. CALLED PONTIAC AND GUY SAID HE WAS UNAWRE OF ISSUE, TOTAL BS....THIRD PONTIAC I'VE BBOUGHT SINCE 2000 AND 5TH OVER ALL. WILL BE THE LAST IF THEY DON'T STEP UP AND FIX THE PROBLEM! *AK

HEADLIGHTS BOUNCE AND ARE DISTRACTING. *AK

I HAVE A 2004 GRAND PRIX GTP AND THE HEADLIGHTS BOUNCE AND IT IS A DISTRACTION TO ME AND THE DRIVERS ALL AROUND ME ESPECIALLY IN FRONT OF ME AND THIS COULD CAUSE AN ACCIDENT. *AK

HEADLIGHTS SHAKE WHEN GOING OVER SMALL BUMPS IN THE ROAD. *AK

Mileage: 10

THE HEADLIGHTS ARE SHAKING/BOUNCING AROUND WHILE DRIVING. MANUFACTURER IS AWARE OF THE PROBLEM, AND IS PROVIDING A TEMPORARY SOLUTION BY TIGHTENING THE ADJUSTER SCREW. THIS CAUSES THE HEADLIGHT BEAM TO AIM LOW, WHICH REDUCES VISIBILITY.*AK

Mileage: 1,082

HEADLIGHT ASSEMBLY: BOTH HEADLIGHTS ON THE FRONT ARE "BOUNCING / SHAKING" WHEN YOU DRIVE THE VEHICLE. THIS IS EASILY DUPLICATED WHEN YOU DRIVE THE VEHICLE IN THE EVENING WHEN IT'S DARK. *AK ONCOMING VEHICLES HAVE FLASHED THERE HIGH BEAMS BECAUSE OF THE RESULT OF THE LIGHTS SHAKING UP AND DOWN. THE HEADLIGHT ASSEMBLY IS LOOSE AND THIS IS COMMON WITH OTHER 2004 PONTIAC GRAND PRIXS (ACCORDING TO A PONTIAC MESSAGE BOARD). I PHONED PONTIAC REGARDING THIS PROBLEM AND WAS TOLD THEY ARE "LOWERING THE HEADLIGHT BEAM CLOSER TO THE GROUND FROM THE FRONT OF VEHICLE". THIS WILL REDUCE VISIBILITY IN NIGHT TIME DRIVING AND WILL NOT SOLVE THIS PROBLEM. THE HEADLIGHTS WILL CONTINUE TO BOUNCE & SHAKE, BUT WILL NOT BOUNCE HIGH IN THE AIR BLINDING OTHER DRIVERS.

Mileage: 1

HEADLIGHTS BOUNCE WHEN DRIVING OVER UNEVEN PAVEMENT. THIS IS DISTRACTING TO THE DRIVER AND ALSO TO ONCOMING VEHICLES. I DO NOT YET SEE A TSB ON THIS PROBLEM.*AK

INTERMEDIATE DRIVE SHAFT REPLACED AT 1,500 MILES. POWER STEERING PUMP WENT AT 2,000 MILES, HAD IT REPLACED. ALSO AT 2,000 MILES CV JOINT AND BOOT HAD TO BE REPLACE. HEADLIGHTS BOUNCE WHILE DRIVING OVER MINIMAL BUMPS, DOOR PANEL RATTLES. DASH ABOVE SPEEDOMETER RATTLES BUT DEALER CAN NOT DUPLICATE SO NO FIX YET. CAR IS GOING BACK TO THE DEALER TODAY FOR A RATTLING NOISE COMING FROM FRONT END. NEED I SAY MORE? LEMON!

Mileage: 2,000

HEADLIGHTS ON MY 2004 GRAND PRIX VIBRATE (BOUNCE) WHEN GOING OVER BUMPS, VERY DISTRACTING. EXHAUST SYSTEM HAS LOUD AND ANNOYING PINGING SOUND, MOST NOTICABLE FOR A WHILE AFTER CAR HAS BEEN DRIVEN, THEN TURNED OFF.*AK

Mileage: 9,900

IT LOOKS LIKE I AM ONE OF MANY COMPLAINING ABOUT THE BOUNCING HEADLIGHTS. THIS IS NOT ONLY DISTRACTING TO MYSELF, BUT TO OTHER DRIVERS. I CAN ONLY HOPE THAT SOMETHING WILL BE DONE TO REMEDY THIS FROM THE MANUFACTURER.*AK

AFTER REVIEW OF CONSUMER COMPLAINTS WITH REGARD TO BOUCING HEADLIGHTS... I TOO AM HAVING THE SAME PROBLEM... PLEASE ADVISE ON NEXT STEPS.*AK

Mileage: 64

HEADLIGHTS NOT AIMED PROPERLY OR BOUNCING. ONCOMING TRAFFIC WILL FLASH HIGHBEAMS. AFTER RIDING BEHIND SOMEONE THEY WILL COMMENT MY LIGHTS SHAKE AND ARE TOO BRIGHT. *LA

HEADLIGHT BOUNCE UPDATE. PROBLEM CONTINUES TO PERSIST. OTHER VEHICLE OWNERS HAVE REPORTED SIMILAR PROBLEMS. SEE MORE INFORMATION HERE: HTTP://WWW.CLUBGP.COM/NEWFORUM/TM.ASP?M=883856&P=1&MPAGE=1&TMODE=1&SMODE=1&KEY=&LANGUAGE=

MY HEADLIGHTS ARE BOUNCING UP AND DOWN WHILE DRIVING DOWN THE ROAD IN MY 2004 GRAND PRIX GTP W/COMP G.THIS IS VERY DISTRACTING TO BOTH ME AND THE OTHER CARS TRAVELING TOWARDS ME. GM DOES NOT SEEM TO CONCERNED BUT, EVIDENTLY THEY ARE NOT THE ONES DRIVING THE CAR. THERE HAS BEEN NO ACCIDENT, I JUST FILLED OUT THE INCIDENT DATE SO I COULD PROCEED TO THE NEXT PAGE. *LA

Mileage: 100

2004 PONTIAC GRAND PRIX. BOUNCING HEADLIGHTS - ANNOYING AND DISTRACTING TO SURROUNDING TRAFFIC. NEEDS TO IMPROVE HEADLIGHT MOUNTING. *LA

HEADLIGHTS BOUNCE ON ALL ROAD SURFACES AT ALL SPEEDS, CAUSING DISTRACTIONS FOR BOTH THE DRIVER AND OTHER TRAFFIC, BOTH ONCOMING AND LEADING. DEALER ACKNOWLEDGES PROBLEM BUT HAS NO TSB OR FIX AVAILABLE FROM PONTIAC. *JB

HEADLIGHT SHAKE BADLY. ANY SLIGHT VARIATION IN THE ROAD SUCH AS EXPANSION JOINTS, CRACKS, BUMPS, ETC. RESULT IN OBVIOUS SHAKING SEEN ON REFLECTIVE SIGNS, CAR TAILS, ETC. THIS IS PRETTY DISTRACTING AS A DRIVER OF THE CAR, I CAN'T IMAGINE THE IMPACT ON OTHERS. DEALER OFFERED NO SOLUTION AS PONTIAC HAS NOT OFFICIALLY ACKNOWLEDGED THE PROBLEM BUT ALL 2004 GRAND PRIX MODELS HAVE THIS ISSUE. *JB

THE HEADLIGHTS WERE SHAKING WHICH HAS CAUSED THE DISTRACTION OF DRIVERS ON THE OTHER LANE. THE DEALER'S SERVICE DEPARTMENT OFFICIAL RESPONSE WAS THAT THE HEADLIGHTS ARE WITHIN SPECIFICATIONS AND DESIGNED THAT WAY. *LA