This Problem Across All Years
My airbag light has remained on, uninterrupted, for over about one month now. I had the fault code read by an independent shop and they informed me that the fault was the occupant sensor for the passenger seat (BodySense front passenger seat occupancy sensor mat). They also informed me that this was the subject of a recall. Recall 17V-133/AMA2. I contacted a Porsche dealer as to the problem, made an appointment and took the car to the dealer. The dealer informed me that the recall on this part had already been completed. I expressed my concern that the recalled part obviously failed again, but the dealer indicated that corporate would not allow them to replace it again under the prior recall. I then filed a claim with Porsche NA. After weeks of back and forth with Porsche NA, they denied my claim, despite the fact that a previously recalled part had failed again. Performing some investigation since, I have learned that I am not alone and that the previously recalled Generation 1 seat occupancy sensor mat was replaced with a generation 2 mat, but that those were also failing. In fact, in January 2021 Porsche investigated this matter and did conduct another recall in February of 2021. However, for whatever reason my car was not part of that recall, though it suffers the same issue as to the failure of the Generation 2 mat. Any assistance you are able to provide is appreciated. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My airbag light has remained on, uninterrupted, for over about one month now. I had the fault code read by an independent shop and they informed me that the fault was the occupant sensor for the passenger seat (BodySense front passenger seat occupancy sensor mat). They also informed me that this was the subject of a recall. Recall 17V-133/AMA2. I contacted a Porsche dealer as to the problem, made an appointment and took the car to the dealer. The dealer informed me that the recall on this part had already been completed. I expressed my concern that the recalled part obviously failed again, but the dealer indicated that corporate would not allow them to replace it again under the prior recall. I then filed a claim with Porsche NA. After weeks of back and forth with Porsche NA, they denied my claim, despite the fact that a previously recalled part had failed again. Performing some investigation since, I have learned that I am not alone and that the previously recalled Generation 1 seat occupancy sensor mat was replaced with a generation 2 mat, but that those were also failing. In fact, in January 2021 Porsche investigated this matter and did conduct another recall in February of 2021. However, for whatever reason my car was not part of that recall, though it suffers the same issue as to the failure of the Generation 2 mat. Any assistance you are able to provide is appreciated. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Dashboard has an issue where staples have come out, I am told this may impact the air bags in an accident. Dealer recommended selling the car. This is recurring issue that is very common.
Dashboard has an issue where staples have come out, I am told this may impact the air bags in an accident. Dealer recommended selling the car. This is recurring issue that is very common.
Steering wheel feels loose. able to wiggle the wheel top to bottom and side to side at leas 1/4-1/2 inch of play. According to research on the internet dues to a possible broken plastic bushing in the steering column [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering wheel feels loose. able to wiggle the wheel top to bottom and side to side at leas 1/4-1/2 inch of play. According to research on the internet dues to a possible broken plastic bushing in the steering column [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Passenger occupancy sensor is not working so airbag will NOT deploy in an accident for the passenger
Passenger occupancy sensor is not working so airbag will NOT deploy in an accident for the passenger
My passenger occupant detector is faulty and unable to recognize if someone is sitting in that seat, therefore the airbags will not deploy in case of an accident. There has been already a recall on this item for my car, but obviously my car was is affected and my VIN isn’t included. So I think it’s needs to be reassessed
My passenger occupant detector is faulty and unable to recognize if someone is sitting in that seat, therefore the airbags will not deploy in case of an accident. There has been already a recall on this item for my car, but obviously my car was is affected and my VIN isn’t included. So I think it’s needs to be reassessed
TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V289000 (FUEL SYSTEM) AND 17V133000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN MAY OF 2017. THE DEALER (PORSCHE OF HAWAII, 730 ALA MOANA BLVD, HONOLULU, HI, 96813) WAS CONTACTED TWICE. THE FIRST TIME, THE DEALER STATED THAT PARTS WERE UNAVAILABLE AND WOULD NOTIFY THE CONTACT ONCE THEY BECAME AVAILABLE. THE SECOND TIME, THE CONTACT CALLED TO SCHEDULE AN APPOINTMENT BECAUSE PARTS WERE AVAILABLE; HOWEVER, THE DEALER STATED THAT THERE WERE NO MORE APPOINTMENTS AVAILABLE AND THAT THE PORSCHE COMPANY ONLY CAME ONCE A QUARTER TO THE ISLAND. THE DEALER FURTHER STATED THAT IF THEY WERE UNABLE TO GET THE VEHICLE IN THIS TIME, PERHAPS THEY COULD BEFORE THE END OF THE YEAR. THE MANUFACTURER WAS CONTACTED A FEW TIMES AND MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD GIVE THE CONTACT A RETURN CALL AND WERE TRYING TO REACH OUT TO THE DEALER. THE CONTACT HAD NOT RECEIVED A RETURN CALL FROM THE PORSCHE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2015 PORSCHE MACAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 17V289000 (FUEL SYSTEM) AND 17V133000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN MAY OF 2017. THE DEALER (PORSCHE OF HAWAII, 730 ALA MOANA BLVD, HONOLULU, HI, 96813) WAS CONTACTED TWICE. THE FIRST TIME, THE DEALER STATED THAT PARTS WERE UNAVAILABLE AND WOULD NOTIFY THE CONTACT ONCE THEY BECAME AVAILABLE. THE SECOND TIME, THE CONTACT CALLED TO SCHEDULE AN APPOINTMENT BECAUSE PARTS WERE AVAILABLE; HOWEVER, THE DEALER STATED THAT THERE WERE NO MORE APPOINTMENTS AVAILABLE AND THAT THE PORSCHE COMPANY ONLY CAME ONCE A QUARTER TO THE ISLAND. THE DEALER FURTHER STATED THAT IF THEY WERE UNABLE TO GET THE VEHICLE IN THIS TIME, PERHAPS THEY COULD BEFORE THE END OF THE YEAR. THE MANUFACTURER WAS CONTACTED A FEW TIMES AND MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD GIVE THE CONTACT A RETURN CALL AND WERE TRYING TO REACH OUT TO THE DEALER. THE CONTACT HAD NOT RECEIVED A RETURN CALL FROM THE PORSCHE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.