2022 PORSCHE TAYCAN Unknown Or Other Problems

On April 14, 2025, I suffered an electric shock injury while using the Porsche Mobile Charger Plus (Part No. 9J1.971.675.AC; Model PMCPU96A) that came with my 2022 Porsche Taycan, purchased as a Certified Pre-Owned (CPO) vehicle on April 5, 2025, from Braman Porsche in Florida. The injury required emergency medical care and hospitalization. I continue to experience symptoms and am undergoing physical therapy and cardiology follow-up. After the incident, I learned that multiple NHTSA safety recalls and technical bulletins (e.g., 23V-841, APB6, ARB5, ARB7) were already active at the time of sale, affecting both the vehicle and charger. These bulletins cite overheating and internal defects that may cause safety hazards during charging. Despite the vehicle being sold under the Porsche CPO program, no recall was disclosed to me at the time of purchase. The dealership later returned a different charger than the one originally supplied, but I retained the original unit that caused the shock. I am preserving it for potential forensic examination. I am filing this complaint to request that NHTSA investigate the Porsche Mobile Charger Plus and the dealership’s sale of vehicles with open safety recalls. This appears to be a serious and ongoing risk to consumer safety.

Session ID: [XXX] EA Case No: [XXX] Time of incident: [XXX] While DC fast charging my 2022 Porsche Taycan at an Electrify America station, I experienced a critical malfunction during cable disconnection. Upon unplugging, there was a visible spark, fire, and smoke on the car's charging port. The DC charge port showed heat damage, with melted pins that rendered it unusable. A Porsche dealer confirmed the damage likely resulted from the charging event, not a vehicle defect. A repair invoice of ~$5000 has been issued. This incident posed a serious fire and electric shock hazard. If someone had been closer to the port, injury or fire could have occurred. No warnings or errors were displayed by the vehicle before or during the event, which happened suddenly and without shutdown or alert. The dealership inspected the damage and noted signs of thermal/electrical malfunction. A copy of the dealer's report is attached with this form. The component has not yet been examined by Porsche North America, insurance, or third parties, but I am escalating the issue. The damaged charger remains nonfunctional as of June 11, and Electrify America has stated the charger's connector pins need replacement. Electrify America has also refused to reimburse any damage fees to me. A picture of the out of operation charger as of 6/7 is attached. The vehicle charge port is available for inspection if needed. I can't confirm whether the malfunction was caused by Electrify America’s charger, the Taycan’s port, or both, however evidence suggests the HV charging cable triggered the fault. This event presents a credible safety risk to people and vehicles. EA's chargers are widely used, and if this issue affects compatibility with vehicles like the Taycan, other users may be at risk of fire or shock. No injury occurred, but the potential was significant. I am reporting this to NHTSA to urge investigation into the broader safety implications. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am filing a complaint regarding a serious design flaw in the Porsche Taycan that allows road debris and rocks to damage its radiator fans and cooling system, posing safety risks. The radiator fans are critical for thermal management in this electric vehicle, cooling the high voltage battery, power electronics, and motors to ensure safe operation, optimal performance, and battery longevity. Damaged fans can lead to overheating, reduced power output, or system shutdowns, increasing the risk of accidents, especially during high-speed or demanding driving conditions. Numerous Taycan owners, including myself, have reported radiator and fan damage from small rocks or debris entering through the front grille or wheel well vents. This issue has caused loud fan noises, reduced cooling efficiency, or complete fan failure, with repair costs ranging from $2000-$7000. I recently had replace both radiator fans in the total repair cost was approximately $6800. Porsche attributes these failures to external road hazards, often denying warranty claims, and owners face costly repairs or filing claims with their car insurance company. The Taycan’s cooling system design is inadequate for a high performance EV marketed for diverse driving conditions, including gravel roads or roads that are going through the process of re-pavement. The exposed fans and radiators are prone to damage, compromising the vehicle’s safety and reliability. This widespread issue warrants a recall to address the design flaw, such as installing robust protective screens or redesigning the cooling system to prevent debris ingress. Without intervention, owners face ongoing safety risks and financial burdens. I urge the NHTSA to investigate and mandate a recall to ensure the Taycan’s critical cooling systems function safely under normal driving conditions.

The Porsche EV Charger started an electrical fire in the wall of my garage while charging on May 21st 2024. The charger melted as a result. On the way to take my car to the dealership the dash became very hot to the touch as well. Fast forward to today, my car is still at the dealership. They have contacted me and asked me to pick it up and return my loaner car. They cannot however provide me with a new charger for my car. Porsche has sent out new chargers as part of this recall but they don't have the software in place so the chargers are useless right now. Porsche will give $500 toward the purchase of a 3rd party charger but they told me that they will not accept any responsibility if the third party charger damages my vehicle in any way and they acknowledge that using the suggested 3rd party charger may void my vehicle warranty. They refuse to provide me with a loaner car until my car can safely be charged with a Porsche charger that wouldn't void my current warranty.

Porsche sent a "Important Safety Recall" notice to me dated January 22, 2023 about their defective power cable for the mobile charger for my Taycan. This notice promises that Porsche will replace the cable with an updated version "at a later date." It is now May 10, 2024 which certainly qualifies as a "later date" and there has been no further information much less delivery of an updated charger cable. Please have them make good on this promise!

The cabin heater failed, so the windows mist up in the winter. Known problem for years, but it's not an active preemptive recall.

I was backing my Porsche out of my garage with my foot on the brake. The car backed slowly as expected for a few seconds, then flashed a red display on the dashboard (see attachment) warning of an electric system error. It immediately self-accelerated in reverse at a high rate of speed across the street. The brakes did not work. Within 4-5 seconds it hit my neighbor's house and crashed into a room. I was trapped in the car and had to have the fire department get me out. The video police downloaded from the camera over my garage confirmed my account to them (as written above). I can provide the video if you would like to have it. A DMV examiner told me that about a year prior, around June 2022 an exactly similar accident was referred to him involving a Porsche Taycan accelerating out of control in reverse (see attachment).

The heating system in my 2022 Porsche Taycan stopped working. In addition to it not being able to heat the cabin, I can't defog/defrost the windshield making the car unsafe to drive. I'm told by the Porsche dealer that this is a known issue, and the fix involves ordering a part from Germany with unknown ETA.

No heat in the car and as a result, windows are fogged making it a cold and potentially dangerous drive

The display is one LED unified panel and it goes dark and loses its ability to function while the car is in motion. It will prompt you to reboot while the car is in motion. In order to reboot the system driver must lean forward toward the passenger seat left portion of the screen and take 1 hand off the wheel to reboot and takes ones eyes away from the view plane of the road for more than 5 seconds

Rear camera view is distorted when backing up. Unable to safely see behind you when driving.

Vehicle erratically switches to Park unintentionally. This is an intermittent issue but does occur several times during a drive, pretty much daily. Porsche service couldn't find source of issue, said it was a known issue, but had no fix for it.