2010 RAM 1500 Power Train Problems

During unrelated work, a mechanic discovered the retaining ring for recall N08 (rear axle pinion nut) was not installed and the pinion nut was loose enough to turn by hand. He stated the recall had either been performed incorrectly or not at all, and that the vehicle was unsafe to drive. The recall shows “completed” in 2013, but the defect is still present. I contacted Stellantis Customer Care, submitted photos, and they confirmed in writing that if the defect still exists, the recall must be performed free of charge regardless of age, mileage, or ownership. I sent the photos of the missing ring, screenshots showing the recall marked completed, and Stellantis’ confirmation to the dealership before having the vehicle towed to verify coverage. The truck was towed to Time Chrysler Dodge Jeep Ram of Portland. My initial contact was [XXX] at that location. However, all recall decisions and communication later came from [XXX] , who works at a different dealership. Over the next month, the dealership repeatedly stalled the recall, saying they were waiting on approval from the district manager and then from the recall department, but no action was ever taken. Despite having Stellantis’ written confirmation and clear photographic evidence of the unresolved defect, the dealership refused to perform the recall. They insisted on treating it as a “warranty” issue and cited reasons such as mileage, age, and not being the original owner—none of which apply to safety recalls. They then stated that teardown and diagnosis “would run $1000,” even though the defect has already been documented by both the mechanic and Stellantis. All communication, including photos, the mechanic’s findings, Stellantis’ confirmation of coverage, and the dealership’s refusal, is available upon request. The truck has now been sitting at the dealership for over a month with an unresolved safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2010 Dodge Ram 1500 truck purchased used late May 2025 with 57000 miles. Late August 2025 with 60000 miles rear axle fell off when driving on Freeway at 60 miles per hour. Very serious accident was narrowly avoided as could not steer vehicle.Truck was serviced at dealership for recall of a pinion nut coming loose at 36107 miles in September 2013. Per this recall, the loose pinion nut can cause the axle to fail. The recall maintenance done in September 2013 at 36107 miles only lasted 24000 miles and serious safety issues reoccurred. In my opinion, on my vehicle the recall did not fix the problem. Now I am stuck with a $5000 repair on a vehicle with known recalls and safety issues that was supposedly fixed.Perhaps a second recall should be considered regarding this issue.

Me and my husband were driving down the road to go see a friend and all of a sudden the wheel hub assembly broke in half causing us to have to slam on our brakes and keep from crashing. The wheel almost ended up under our truck making the truck look like it was kachowing like Lightening McQueen from the movie Cars

I was driving to work on [XXX] when my rear end locked up and I slid sideways down [XXX]. I was going slower than normal due to slippery road conditions. The mechanic told me it was the pinion nut that froze up and locked up the gears and snapped the drive shaft. If it had been clear roads the truck probably would have flipped over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 Dodge Ram 1500. The contact stated while driving at an undisclosed speed, there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear axle differential pin retaining bolt had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 160,704.

Mileage: 160,704

The contact owns a 2010 Dodge Ram 1500. The contact stated that while driving at an unknown speed, the vehicle was jerking as the check engine warning light illuminated. The vehicle was taken to a local dealer where the contact was informed that the oxygen sensors and transmission fluid needed to be replaced. The vehicle was not repaired, however, the contact attempted to replace the oxygen sensors himself. The failure reoccurred and the vehicle was then taken to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired and the proper oxygen sensors were replaced; however, the contact stated that when he drove over 45 MPH, all warning lights would illuminate on the instrument panel and that an abnormal noise was heard coming from the rear of the vehicle. The vehicle was then taken back to the independent mechanic where it was diagnosed that the transmission needed to be replaced. Additionally, during the repair the contact was informed that the rear differential had loose bolts and would also need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure however the VIN was not available at the time of the call therefore a case could not be opened. The VIN was not available. The approximate failure mileage was 240,000.

Mileage: 240,000

Charging system failure at pcm causing low voltage and battery will not charge causing the vehicle to become disabled. I was on the interstate battery light came Om with system Low voltage code for engine light. The truck shut off and I was left without power steering or brakes. doing 75mph. Voltage regulator is in pcm and pcm needs replaced. Vehicle is still out of commission

The contact owns a 2010 Dodge Ram 1500. The contact received notification of NHTSA Campaign Numbers: 13V038000 (Power Train), 18V160000 (Fuel System, Gasoline), and 17V821000 (Power Train). The contact stated that while driving at an undisclosed speed, the rear axle pinion holding the rear drive shaft loosened. The vehicle was taken to the dealer, and the dealer declined to honor the recall repairs due to the age of the vehicle and possible liability issues. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 183,000.

Mileage: 183,000

The vehicle was repaired under recall, but was not correctly fixed. Now the rear differential is totally shot with no warning. My dealer says it will not be covered under recall warranty since I was not the owner at the time of the recall repair.

TRUCK BROKE DOWN WHEN DRIVING CITY STREET NORMAL CONDITIONS. DRIVE SHAFT FELL OFF AND BROKE IN TWO. RELATED TO SAFETY RECALL N08 - REAR AXLE PINION NUT OPENED APRIL 2013. EXTENSIVE DAMAGE DONE TO TRUCK, $13K OR SO IN PARTS ALONE OR MORE THAN TRUCK VALUE. HAD MY TRUCK SINCE JUNE 2020, JUST NOW INFORMING ME THEY WILL NOT COVER ANY DAMAGES CAUSED BY THE SAFETY RECALL ISSUE (ONLY THE RECALL REPAIRS WHICH IS MINIMAL). DO I HAVE ANY RECOURSE WITH CHRYSLER? ARE THEY CORRECT IN THEIR HANDLING OR DO THEY OWE ME SOME KIND OF FAIR SETTLEMENT PAYOUT SINCE THE DAMAGES ARE WORTH MORE THAN THE TRUCK VALUE (TRADE IN AROUND $12K).

Mileage: 115,000

WE HAVE A 2010 DODGE RAM 1500 THAT WAS PURCHASED USED FROM A DEALER ON 8/15/19. VIN RECORDS INDICATE THAT RECALL WORK WAS PERFORMED IN 2014 TO SECURE THE PINION NUT. ON 8/31/20, WE WERE DRIVING AND HEARD A LOUD SOUND, OUR VEHICLE BEGAN TO SHAKE, FISHTAIL AND THE REAR END LOCKED UP CAUSING US TO COME TO A STOP SIDEWAYS ACROSS 2 LANES OF TRAFFIC JUST MISSING HITTING A PEDISTRIAN. THE VEHICLE WAS TOWED TO A MECHANIC WHOM AFTER INSPECTION STATED THERE WAS NO SECUREMENT DEVICE IN PLACE WHICH RESULTED IN THE PINION NUT COMING OUT CAUSING OUR DRIVESHAFT TO FALL OUT AND THE REAR END LOCK UP.

Mileage: 93,000

ON 8/31/20 WHILE DRIVING ON A CITY STREET (SHORTLY AFTER EXITING THE HIGHWAY) WE HEARD A LOUD SOUND, OUR VEHICLE BEGAN TO SHAKE, FISHTAIL AND THE REAR END LOCKED UP CAUSING US TO COME TO A STOP SIDEWAYS ACROSS TWO LANES OF TRAFFIC. WE BARELY MISSED HITTING A PEDISTRIAN. THE DRIVESHAFT HAD FALLEN OUT. AFTER A MECHANIC INSPECTION FOR REPAIRS, WE WERE TOLD THE PINION NUT CAME OUT WHICH CAUSED THE DRIVE SHAFT TO FALL OUT AND THE REAR END TO LOCK UP.*DT

Mileage: 93,000

AROUND THE 115,000 MILE MARK THE REAR DIFFERENTIAL STARTED TO MAKE A WEIRD NOISE WHEN I WASN'T ACTIVELY ACCELERATING. WHEN I WAS COASTING I COULD TELL SOMETHING WAS WRONG WITH THE REAR END OF MY VEHICLE. THE TRANSMISSION SHOP I BROUGHT IT TO CONFIRMED THE REAR DIFFERENTIAL BEARINGS HAVE GONE BAD. AT ONLY 115,000 THOUSANDS MILES I THOUGHT THIS WAS A MANUFACTURER ISSUE AND A SAFETY ISSUE. ANYWHERE FROM 10PMH OR FASTER THE GRINDING NOISE CAN BE HEARD.

Mileage: 115,000

DROVE DOWN THE ROAD AND THERE WAS A HUMMING SOUND FROM THE REAR END THAT PROGRESSIVELY GOT LOUDER THEN STARTED TO MAKE A RATTLING SHAKING SOUND AND LEAKING TRANSMISSION FLUID THEN WHEN WAS DRIVING DOWN THE ROAD A LOUD BANG AND BACK WHEELS SEIZED UP COMPLETELY WHICH RESULTED IN MY SWERVING VIOLENTLY AND ENDING UP IN A DITCH. WHEN I GOT OUT AND LOOKED THE DRIVE SHAFT WAS IN THE ROAD. I HAD A TOW TRUCK TOW IT TO MY FAMILY'S HOUSE WHERE IT STILL SITS NOW BUT DRIVE SHAFT IS NO WHERE TO BE FOUND. THIS ALL IS FOUND IN RECALL N08

Mileage: 223,635

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. ADDITIONALLY, ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COLUMBUS CHRYSLER DODGE JEEP RAM (2806 23RD ST, COLUMBUS, NE 68601) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE ENGINE SWITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 122,000. *BF*JB

Mileage: 122,000

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 65 MPH, THE REAR DIFFERENTIAL SEIZED AND INDEPENDENTLY SLOWED THE VEHICLE DOWN. THE CONTACT WAS ABLE TO GET THE VEHICLE OFF THE ROAD SAFELY. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED REAR DIFFERENTIAL FLUID ON THE GROUND AND ON THE UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.

Mileage: 196,000

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVESHAFT DETACHED FROM THE VEHICLE AND CAUSED THE REAR TIRE TO STOP SPINNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT ABLE TO BE DRIVEN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN MANUFACTURER RECALL FOR THE SAME DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.

Mileage: 176,000

TL* THE CONTACT OWNS A 2010 RAM 1500. AFTER THE CONTACT REPLACED THE BRAKE ROTORS, HE TEST DROVE THE VEHICLE AND A LOUD NOISE WAS HEARD. ALSO, THERE WAS A VIBRATION FROM THE REAR OF THE VEHICLE. THE CONTACT DROVE THE VEHICLE BACK TO HIS RESIDENCE AND NOTICED THAT THE DRIVESHAFT WAS DETACHED. THE VEHICLE WAS TAKEN TO DON FRANKLIN SOMERSET CHRYSLER DODGE JEEP RAM NISSAN (LOCATED AT 1147 SOUTH HIGHWAY 27, SUMMERSET, KY 42501, (606) 678-8178) WHERE IT WAS DIAGNOSED THAT ALL THE GEARS AND BEARINGS NEEDED TO BE REPLACED. THE CONTACT STATED THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 101,300.

Mileage: 101,300

AFTER TAKING THE TRUCK THROUGH AN AUTOMATED CAR WASH THE TRANSFER CASE SHIFT MOTOR ENGAGED PUTTING THE TRANSFER CASE IN 4 LOW. THIS HAPPENED IN A PARKING LOT AT LOW SPEED. IF THIS MALFUNCTION HAPPENED ON THE HIGHWAY IT WOULD LIKELY HAVE CAUSED LOSS OF CONTROL.

Mileage: 59,000

2010 DODGE RAM 1500 W/ GEAR SHIFTER LOCATED ON STEERING COLUMN WAS PARKED IN A DRIVEWAY WHEN THE GEAR SHIFTER POPPED OUT OF GEAR AND BEGAN TO ROLL. AS A RESULT, OWNER OF VEHICLE SUFFERED LEFT ANKLE AND THORACIC FRACTURES REQUIRING HOSPITALIZATION. VEHICLE CAME TO REST AFTER CRASHING INTO A RESIDENTIAL PROPERTY.

WHEN I STARTED THE TRUCK MONDAY MORNING AND PUT IT IN DRIVE, IT WENT STRAIGHT INTO FOURTH GEAR. I THOUGHT I HAD ACCIDENTALLY PUT IT IN MANUAL MODE, SO I TURNED IT OFF AND RESTARTED IT. IN THE DRIVE POSITION IT WOULD ONLY OPERATE IN FOURTH GEAR. AFTER A LITTLE RESEARCH I DISCOVERED ITS CALLED LIMP MODE AND IT SEEMS LIKE THE CULPRIT IS THE TRANSMISSION SHIFT SOLENOID, SOMETIMES CALLED THE RANGE SENSOR, PART NUMBER 68353383AB. I HAD TAKEN IT TO A TRANSMISSION SHOP AND THEY TOLD ME THAT?S WHAT THE CULPRIT WAS, BUT IF I WAS GOING TO REPLACE IT I MIGHT AS WELL REBUILD THE TRANSMISSION...$2800. NOT BEING ABLE TO AFFORD THIS, (NOR DID I THINK IT WAS NEEDED), I CALLED ADVANCED AUTO WHO ORDERED A SOLENOID PACK FOR ME, BUT IT WAS THE WRONG ONE, (4800171AA). THAT?S WHEN I CALLED CHRYSLER JEEP DODGE OFF 295 IN JACKSONVILLE FLORIDA. [XXX] GIVE ME THE CORRECT PART NUMBER, LET ME KNOW THAT IT WAS A SPECIAL ORDER, AND THAT THEY WERE ONLY ALLOWED TO ORDER FIVE A WEEK AND IT WOULD TAKE 5 TO 7 DAYS TO COME IN. I SAID THAT SEEMED ODD AND ASKED IF THERE WAS AN ISSUE. HE SAID LET ME LOOK, AND THAT?S WHEN HE TOLD ME THAT THEY WERE FIXING 640 OF THESE A WEEK NATIONWIDE, BUT THERE WAS NO RECALL. HOW IS THAT SO? I WAS LUCKY IN THAT MY ISSUE HAPPENED IN/ON MY OWN DRIVEWAY/STREET WHERE I COULD BACK UP AND FIGURE OUT A PLAN. BUT I HAVE READ WHERE THIS IS HAPPENING TO PEOPLE AS THEY ARE OUT AND ABOUT WITH NO WARNING. DANGEROUS OR NOT, OVER 33,000 REPAIRS IN A YEARS TIME SEEMS TO BE AT RECALL LEVEL. THE PART FROM DODGE IS $460 PLUS ABOUT 7 GALLONS OF TRANSMISSION FLUID AND A TRANSMISSION KIT, SO OVER $500 AND A HOT MESS IF YOU?RE WILLING TO TACKLE IT YOURSELF. ADD 2-4 HOURS SHOP LABOR AT $60-$100/HR PLUS SHOP SUPPLIES AND MOST OF YOUR DAY OR MULTIPLE DAYS (EITHER WAY) IF YOU'RE NOT WILLING OR ABLE TO MAKE THE REPAIR. THIS DOESN'T SEEM RIGHT, PLEASE INVESTIGATE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

Mileage: 158,000

DRIVING 25 MPH. REAR DIFFERENTIAL LOCKED UP. DRIVE LINE SEPARATED FROM THE PINION GEAR. VIOLENTLY THROWN INTO THE STEERING COLUMN. THE REAR DIFFERENTIAL WAS BEYOND REPAIR. A REPLACEMENT DIFFENENTIAL HAD TO BE REPLACED. EXPENSIVE REPAIR. CHRYSLER REFUSED TO REIMBURSE FOR THE REPAIR. SAID IT WAS MY FAULT FOR NOT KNOWING ABOUT THE EXISTING RECALL NOTICE. I WAS NEVER NOTIFIED OF ANY SUCH RECALL UNTIL AFTER THE INCIDENT.

Mileage: 153,000

BROKEN MANIFOLD BOLTS CAUSING TICKING NOISE.

Mileage: 150,000

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). CHRYSLER DODGE JEEP RAM AT SHERIDAN MOTOR (1812 COFFEEN AVE, SHERIDAN, WY 82801, (307) 763-5884) INDICATED THAT THEY WERE ONLY RECEIVING ONE PART PER WEEK. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 12V474000 (POWER TRAIN) AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TRI-LAKES MOTORS (180 STATE HWY F, BRANSON, MO 65616, (417) 334-7543) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE REAR DIFFERENTIAL FAILED. WHILE DRIVING 35 MPH, THE CONTACT FELT A STRONG SHAKE AND A LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO COAST THE VEHICLE ONTO A SAFE AREA AND DISCOVERED THAT THE REAR DIFFERENTIAL SEPARATED FROM THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO A MECHANIC WHO DIAGNOSED THAT THERE WERE METAL SHAVINGS FOUND IN THE REAR DIFFERENTIAL. THE CONTACT ALSO STATED THAT THE COMPUTER HEAD UNIT THAT CONTROLLED THE HEATING, RADIO, AND DEFROSTER FAILED. AS A RESULT, THE DEFROSTER DID NOT OPERATE AND THE HEAT ONLY BLEW ONTO THE FLOORBOARD. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN CHRYSLER DEALER FOR THE COMPUTER HEAD UNIT. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE COMPUTER HEAD UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER ADVISED THAT THERE WAS A TECHNICAL SERVICE BULLETIN FOR THE REAR DIFFERENTIAL FAILURE AND A RECALL WAS NOT ISSUED FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 109,000.

Mileage: 109,000

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 25 MPH, THE SOUND OF SOMETHING VIBRATING WAS HEARD COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE REAR WHEELS SEIZED AND THE DRIVESHAFT FRACTURED. THE VEHICLE WAS TAKEN TO RON CARTER CHRYSLER JEEP DODGE OF LEAGUE CITY (3535 GULF FWY, DICKINSON, TX 77539, (281) 206-0656) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS DIAGNOSED FOR THE SAME FAILURE IN 2005. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

Mileage: 132,000

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) WAS RECEIVED IN JANUARY OF 2018. AFTER CONTACTING THE LOCAL DEALER (CHYRSLER OF WINONA, 121 HUFF ST, WINONA, MN), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB

Mileage: 77,000

A PINION NUT IN THE DRIVETRAIN FAILED DURING NORMAL USE WHILE DRIVING DOWN A HIGHWAY AT 65 MPH, THE MAIN DRIVESHAFT SEPARATED FROM THE TRUCK AND SHEARED HALF OF THE TRANSFER CASE OFF. THE DRIVESHAFT ALSO DESTROYED THE REAR DIFFERENTIAL AND DAMAGED A LARGE ARE OF THE UNDER CARRIAGE. THIS BUT WAS UNDER RECALL AND AN ACCREDITED DEALERSHIP MADE THE INITIAL REPAIR BY REPLACING THE TRANSFER CASE AND DRIVESHAFT. THE REAR DIFFERENTIAL WAS REPAIRED. AFTER THE REPAIRS WERE MADE THE TRUCKS DRIVETRAIN WOULD NOT OPERATE CORRECTLY AND WOULD TRY TO SHIFT ITSELF INTO 4WD INTERMITTENTLY WITHOUT THE TRANSFER CASE SELECTOR BEING MOVED. THE DEALERSHIP WAS UNABLE TO TROUBLESHOOT THE PROBLEM FOR A NUMBER OF WEEKS BUT FINALLY DISCOVERED THE TRANSFER CASE MOTOR WAS BROKEN AND THAT THE INITIAL REPAIR SHOULD HAVE INCLUDED THIS PART AS IT WAS OBVIOUSLY DAMAGED IN THE INCIDENT BUT COULD NOT MAKE THE REPAIR BECAUSE IT WASN'T LISTED ON THE INITIAL REPAIR. FCA REFUSED TO REPLACE THE PART AND WOULD NOT ACCEPT AN APPEAL TO HAVE THE CASE REVIEWED TO INCLUDE THE NEW INFORMATION AS THE AREA MANAGER RESPONSIBLE FOR OUR CLAIM CLOSED IT WITHOUT ALLOWING THE NEW TROUBLESHOOTING RESULTS TO BE CONSIDERED.

Mileage: 93,000

DRIVING ABOUT 35 MPH AND A WHIRRING STARTED IN THE REAR END. ONLY HAPPENED WHEN I WAS COASTING, NOT WHEN GAS WAS APPLIED OR BRAKES. AFTER ABOUT 15 MINUTES OF DRIVING AND SEVERAL STOPS THE DRIVE SHAFT FELL OFF. I WAS COASTING DOWN HILL ON A TWO LANE ROAD AS THE NOISE GOT VERY LOUD. FIRST THERE WAS A CLUNK AND OBVIOUSLY SOMETHING WAS DRAGGING UNDERNEATH, WHICH I THOUGHT WAS THE MUFFLER. THERE WAS NO WHERE TO STOP ON THE ROAD SO CONTINUED TO COAST. LESS THAN 5 SECONDS LATER ANOTHER CLUNK AND THEN IT WAS QUIET, PIECE HAD FALLEN OFF. I WAS ABLE TO PULL TO SIDE OF ROAD BUT VEHICLE WAS INOPERABLE. ESTIMATE FROM DEALERSHIP IS TO REPLACE DRIVE SHAFT AND WHOLE REAR END ASSEMBLY, $6200. ONLY EXPLANATION GIVEN WAS THAT A U-JOINT BROKE AND FELL OFF. DRIVE SHAFT FALLING OUT DAMAGED WHOLE REAR END ASSEMBLY.

Mileage: 142,300

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (STERLING HEIGHTS DODGE CHRYSLER JEEP RAM, 40111 VAN DYKE AVE, STERLING HEIGHTS, MI 48313, 586-939-3900) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

ELECTRICAL ISSUES HAVE BEEN PREVALENT SINCE THE DATE OF PURCHASE IN 2013. MUST BE A SHORT IN THE ENTIRE TRUCK SOMEWHERE. MY LIGHTS ON THE PASSENGER MIRROR BLINK ALL THE TIME WHILE RUNNING AND OR OPENING THE DOOR. HUBS/CV AXLES HAVE HAD TO REPLACE BOTH DRIVER AND PASSENGER SIDE 3 TIMES EACH NOW. THIS VEHICLE IN NOT USED AND ABUSED. I TAKE CARE OF IT WITH REGULAR MAINTENANCE. I HAVE HEARD FROM OTHERS WHO OWN SAME YEAR MODEL AND HAVE SEEN ONLINE ON FORUMS OTHERS HAVE HAD THESE ISSUES ALSO. THIS CAUSES THE CV, HUBS, AND ROTORS/BRAKES TO BE REPLACED.

Mileage: 105,000

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT CALLED CHUCK PATTERSON TOYOTA AT 530-895-1771 (LOCATED AT 200 EAST AVE, CHICO, CA 95926) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHEN THE SHIFTER WAS ENGAGED, IT INTERMITTENTLY JAMMED. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. LARKMARK SOUTH DODGE CHRYSLER JEEP RAM (7820 E 171ST ST, BELTON, MO) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. **TR UPDATED 10/31/18*JB

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. EDDY'S CHRYSLER DODGE JEEP RAM (11028 W KELLOGG DR, WICHITA, KS 67209, (316) 773-2002) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

WHILE IN REVERSE THE TRUCK MAKES A LOUD POPPING SOUND AND IT FEELS LIKE THE BRAKE IS GRABBING THE ROTOR. THE CALIPER WAS CHANGED AND THE ISSUE PERSISTS. I WAS TOLD BY THE LOCAL DODGE DEALERSHIP IT COULD BE THE DRIVE LINE REAR-END PINION NUT BACKING OFF THE BOLT THAT THIS IS A COMMON ISSUE, EITHER WAY THERE ARE NUMEROUS COMPLAINTS AND THIS SHOULD BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THIS ONLY OCCURS WHEN BACKING UP SLOWLY WITH THE BRAKE PEDAL PRESSED.

Mileage: 155,000

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE VEHICLE LOST POWER SEVERAL TIMES WITHOUT WARNING AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER (TWIN RIVERS CHRYSLER-JEEP-DODGE INC, 529 W COURT ST, BEATRICE, NE 68310, (402) 228-3311) FOR DIAGNOSTIC TESTING AND REPAIRS. THE RESULTS OF THE DIAGNOSTIC WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT AWARE THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED BAXTER CHRYSLER DODGE JEEP RAM LINCOLN AT 402-817-7449 (LOCATED AT 6601 TELLURIDE DR. A, LINCOLN, NE 68521) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE CHILD OCCUPANT WAS ABLE TO SHIFT THE VEHICLE WITHOUT DEPRESSING THE BRAKE PEDAL. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT PROVIDED.

Mileage: 150,000

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WALKER CHRYSLER DODGE JEEP RAM IN ALEXANDRIA, LOUISIANA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 RAM 1500. WHEN THE VEHICLE WAS TURNED OFF WITH THE KEY REMOVED FROM THE IGNITION, THE ENGINE DID NOT SHUT OFF. IN ADDITION, THE SHIFTER WAS ABLE TO CHANGE GEARS WITHOUT THE KEY IN THE IGNITION. THE VEHICLE WAS TAKEN TO GALEANA'S VAN DYKE DODGE (28400 VAN DYKE AVE, WARREN, MI 48093), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

Mileage: 104,000

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN THE DRIVEWAY WITHOUT WARNING AND CRASHED INTO A MAILBOX, BIRD BATH, AND TELEPHONE POLE. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WAS DAMAGE TO THE BUMPER, EXHAUST PIPE, PAINT, AND TAIL LIGHTS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO LAMBERT AUTO SALES (5 RIVER RD, CLAREMONT, NH 03743) WHERE IT WAS DIAGNOSED THAT THE INTERLOCKING PIN, HEADLIGHTS, EXHAUST, AND ABS MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED AGAIN. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE FAILURE MILEAGE WAS 141,709.

Mileage: 141,709

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JEFF WYLER CHRYSLER JEEP DODGE OF LAWRENCEBURG (875 E EADS PKWY, LAWRENCEBURG, IN) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR WHEELS LOCKED UP AND THE VEHICLE STOPPED IN THE MIDDLE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVE SHAFT WAS BENT AND THE PINION NUT AND BEARINGS WERE SHAVED OFF. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. ALSO, WHILE DRIVING APPROXIMATELY 55 MPH AFTER THE REPAIRS WERE PERFORMED, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO COURTESY CHRYSLER/DODGE IN CONYERS GEORGIA WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE FRACTURED AND NEEDED REPLACEMENT. THE INDEPENDENT MECHANIC NOTIFIED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 13V038000 (SUSPENSION). THE VEHICLE REMAINED AT THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 20-25 MPH, THE REAR DIFFERENTIAL SEIZED AND THE VEHICLE CAME TO AN ABRUPT STOP. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE DRIVESHAFT WAS FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

REAR DIFFERENTIAL/PINION FAILURE WHICH WAS REPLACED IN 2014 ACCORDING TO DODGE AND HAS FAILED AGAIN JANUARY 2018. LOUD NOISE IS HEARD FROM REAR OF TRUCK. IT WAS DIAGNOSED BY MECHANIC, NOW DEALER WANTS TO VERIFY. ENGINE HAS HAD TO HAVE NEW CAMS PUT IN. ALSO HAS HAD FAILED EXHAUST MANIFOLD BOLTS. EXHAUST ASSEMBLY HAS A TENDENCY TO FALL OFF THE TRUCK FOR NO REASON. IT SEPARATES AND COMES APART.

Mileage: 137,000

SAFETY RECALL 12V-474 FOR 2010 RAM 1500 COULD NOT BE PERFORMED DUE TO PARTS NOT AVAILABLE. CURRENTLY, SAFETY RECALL 17V-821, WHICH COULD CASE A PARKED VEHICLE TO SUDDENLY ROLL AWAY, DOES NOT HAVE A REMEDY DUE TO LACK OF PARTS. BOTH OF THESE RECALLS ARE EITHER UNABLE OR WERE UNABLE TO BE PERFORMED DUE TO LACK OF PARTS. 12V-474 IS THE EXACT SAME RECALL AS 12V474000, CHRYSLER NUMBER M34, "THE NUT SECURING THE REAR AXLE PINION MY LOOSEN BECAUSE AN ADHESIVE PATCH WAS NOT INSTALLED DURING VEHICLE ASSEMBLY. IF THE NUT LOOSENS, THE AXLE CAN LOCK UP WITH LITTLE WARNING, RESULTING IN A LOSS OF VEHICLE CONTROL AND/OR A CRASH". I WAS TOLD BY CHRYSLER RECALL GROUP THAT MY VEHICLE IS NOT ELIGIBLE FOR THE BUYBACK PROGRAM, EVEN THOUGH MY VEHICLE IS THE SAME MODEL YEAR WITH THE SAME RECALLED ISSUE (12V-474) LOOSE PINION NUT AS THOSE ELIGIBLE. IN ADDITION, THERE IS NOW ANOTHER DRIVE TRAIN RECALL FOR WHICH I CANNOT RECEIVE REPAIR DUE TO LACK OF PARTS.

Mileage: 41,137

DRIVER SIDE REAR WHEEL BEARING FAILED PREMATURELY. LED TO WHEEL BEARING SLOT ON AXLE SHAFT TO WEAR CAUSING AXLE SHAFT DAMAGE. IF I HAD NOT CAUGHT THIS EARLY THE AXLE SHAFT MAY HAVE FAILED COMPLETELY RESULTING IN CATASTROPHIC DAMAGE. FIRST NOTICED SIGNS OF DAMAGE WHILE VEHICLE WAS IN MOTION

Mileage: 70,000

WHILE DRIVING ON A STRAIGHT HIGHWAY AT ABOUT 60 MPH THE DRIVELINE CAME APART AT REAR DIFFERENTIAL CONNECTION. WHILE TRYING TO PULL OFF TOWARDS SHOULDER THE VEHICLE BEGIN TO SLIDE INSTEAD OF TURN. IT HAS SEEMED AS IF THE DIFFERENTIAL LOCKED UP AND JUST SNAPPED AT THE U JOINT. THE VEHICLE APPARENTLY HAD A RECALL FOR THAT PROBLEM AND WAS REPORTED THAT IT WAS TAKEN CARE OF IN NOVEMBER OF 2014. IT SUMMED UP TO A $2700 DAMAGE. WE PURCHASED THE VEHICLE USED AND ONLY PUT 1003 MILES ON IT WHEN THIS PROBLEM OCCURRED. THIS VEHICLE WAS CONVERTED INTO A EMERGENCY RESPONSE VEHICLE FOR OUR COMPANY AND WE WERE FORTUNATE ENOUGH THIS DID NOT HAPPEN IN A 911 RESPONSE SETTINGS. THE DEALERSHIP HAS INVESTIGATED THE RECALL WORK AND HAS NOTIFIED US THAT IT HAS NEVER BEEN FIXED. *TR

Mileage: 46,703

TL* THE CONTACT OWNS A 2010 RAM 1500. AFTER PLACING THE VEHICLE IN PARK AND WALKING AWAY, THE CONTACT WAS INFORMED THAT THE VEHICLE ROLLED AWAY AND CRASHED INTO A SIGN AND A PARKED VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE IT WAS DIAGNOSED THAT THE FRONT END AND DRIVER SIDE WERE DAMAGED. THE VEHICLE WAS PARTIALLY REPAIRED. THE VEHICLE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

I HAVE HAD THE RACK AND PINION NUT REPLACED ON A RECALL AND NOW IT'S ALL DOING IT AGAIN AND TRYING TO FIND OUT IF IT WOULD STILL BE COVERED AND CAUSING OTHER ISSUES IS IT STILL A RECALL ITEM THAT CAN BE TAKEN CARE OF IT'S ALL HAPPENING WHILE IN MOTION I HAVE HAD IT CHECKED OUT THREE TIMES AND THEY TELL ME IT'S THE BEARINGS AND THAT I SHOULD TAKE IT BACK TO THE CHRYSLER FOR THE RACK AND PINION NUT ISSUE THAT MAY HAVE CAUSED ALL THE PROBLEMS

Mileage: 85,000

AFTER THE FIRST RECALL OF THE PINION NUT CAN LOOSEN, CAUSING THE REAR AXLE TO SEIZE. THE DRIVESHAFT ALSO MAY DETACH, WHICH COULD CAUSE A CRASH. WE OPTED TO FIX THIS. SHORTLY AFTER THE SAME NOISE TOOK PLACE. THIS TIME IT IS THE REAR DIFFERENTIAL IS LOCKING UP. HOWEVER, THE DODGE SERVICE CENTER IS SAYING IT IS UNRELATED AND IT IS NOT PART OF THE RECALL. THE BACK-END IS SEIZING - SO THERE IS MORE THAN ONE CRITICAL MECHANICAL ERROR IN THIS VEHICLE. CHRYSLER NEEDS TO BE HELD RESPONSIBLE. THIS TIME I WANT MY VEHICLE ELIGIBLE FOR A BUY-BACK. ITS BEEN A LEMON. THE ELECTRICAL WENT OUT IN 2011. NO WINDOWS CAN GO UP OR DOWN. ITS A HORRIBLY MADE VEHICLE ALL THE WAY AROUND.

Mileage: 10,540

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE GEARS SLIPPED WITHOUT WARNING WHEN IN POSITION AND WHEN DRIVING OVER UNLEVELED LAND. THE INSTRUMENT PANEL FLICKERED. IN ADDITION, THE VEHICLE STALLED MULTIPLE TIMES AND, WHILE COASTING, THE CONTACT WAS ABLE TO PLACE THE VEHICLE IN NEUTRAL TO BE RESTARTED. A DEALER DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE DEALER HAD THE VEHICLE FOR WEEKS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT WAS UNCERTAIN IF THE DEALER WOULD TO PROVIDE A NEWLY DESIGNED PART OR IF THE SAME PART WOULD BE REPLACED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

Mileage: 37,000

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE SUDDENLY STOPPED AND FAILED TO MOVE FORWARD. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ALSO JERKED FORWARD. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS RESTARTED BUT FAILED TO DRIVE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PINION IN THE REAR DIFFERENTIAL WAS FRACTURED AND THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ....UPDATED 0711/16 *BF *CN

ROCKER PANELS ARE RUSTING FROM THE INSIDE OUT. CAUSING LARGE HOLES TO FORM. WHILE IN PARK, ROLLED THE DRIVERS SIDE WINDOW DOWN HEARD A METAL CLANK AND THE WINDOW WOULD NO LONGER GO UP OR DOWN, AS THE WINDOW REGULATOR FELL APART. WHILE DRIVING ON A COUNTRY ROAD, I NOTICED SLIGHT DIFFICULTY IN SHIFTING. THE CHECK ENGINE LIGHT CAME ON. UPON HAVING THE CODE READ, THE TRANSMISSION SELENOID IS STUCK OPEN. TIE ROD ENDS ARE LOOSENING AS WELL. SO MANY ISSUES ON A 6 YEAR OLD VEHICLE

Mileage: 155,000

AAFTER RECALL NHTSA 13V-038 HAD BEEN "REPAIRED" IN 2014, THE EXACT DESCRIPTION OF WHAT HAPPENS TO THE VEHICLE HAPPENED 2 YEARS LATER. "THE REAR AXLE PINION NUT ON YOUR VEHICLE MAY LOOSEN DUE TO UNDERSIZED PINION SHAFT SPLINES. A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO SEIZE OR CAUSE THE DRIVESHAFT TO SEPARATE RESULTING IN A LOSS OF MOTIVE POWER. EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING." THE REAR AXLE SEIZED AND THE DRIVESHAFT SEPARATED RESULTING IN A LOSS OF MOTIVE POWER. THE ENTIRE DRIVESHAFT ACTUALLY COMPLETELY FELL OFF OF THE VEHICLE WHILE GETTING ONTO THE FREEWAY. THIS "REPAIR" OBVIOUSLY DID NOT RESOLVE THIS ISSUE.

Mileage: 108,600

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE DRIVING 45 MPH, THE PINION NUT LOOSENED, AND THE DRIVESHAFT SEIZED, FRACTURED, AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT CONFIRMED THAT THE PINION NUT LOOSENED AND NEEDED TO BE REPLACED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VEHICLE WAS REPAIRED; HOWEVER, ON ANOTHER OCCASION WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL WHINING SOUND COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONTACT WAS INFORMED THAT THE CARRIER BEARING CAPS FRACTURED, THE LOWER BOLTS SNAPPED FLUSHED WITH THE HOUSING, THE UPPER BOLTS WERE LOOSE, THE RING GEARS WERE WORN; HOWEVER, THE PINION NUT WAS STILL IN PLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

Mileage: 74,000

SUMMER 2015:EXPERIENE HUMMING NOISES AND TOOK TO GARAGE SAID IT WAS OK TO DRIVE AND BRING BACK NEXT WEEK FOR REPAIRS. WHILE DRIVING SOUNDS GOT WORSE AND WHILE DRIVING THE WHOLE DRIVE SHAFT FELL TO THE GROUND RESULTING IN ALMOST SUDDEN STOP HAD TO BE TOWED TOOK ALMOST 2 WEEKS FOR REPAIRS- NOW SPRING TIME 2016 AND IT GOES BACK IN TOMORROW FOR SAME SOUNDS, AND THE TRACTION CONTROL GRABS WHEN NOT NEEDED AND GIVES NO MOMENTUM TO GO UP A DRY DIRT ROAD HILL.... HUMMING NOISE AND A DIFFERENT SOUND TO BE DETERMINED BY GARAGE TOMORROW 3/9/16 WHEN SLOWING DOWN TO AROUND 5 MPH.

Mileage: 75,000

2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMETER AIR-CONDITIONED, POWER STEERING AND CONTINUAL WINDSHIELD WIPER ON EVEN THOUGH THEY WERE OFF AT THE SWITCH. RADIO INTERMITTENTLY ON AND OFF AND ABS AND AIRBAG LIGHT ON AND OFF INTERMITTENTLY. ALL FOUR WINDOWS FAIL TO OPERATE AND INTERIOR LIGHTING WILL NOT COME ON. GAUGE FUNCTION FLUCTUATES EVERY COUPLE SECOND.

Mileage: 100,862

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM UNDERNEATH THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVE SHAFT HAD FRACTURED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Mileage: 100,000

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT THE DIFFERENTIAL WAS WHINING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS UNDETERMINED. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

Mileage: 63,000

FRUSTRATED WITH CHRYSLERS RECALL. THEY ARE EITHER DRAGGING THEIR FEET THROUGH THE PROCESS OR THEY ARE INCOMPETENT. AFTER NUMEROUS TIMES OF CONTACTING THEM TO REPAIR REAR AXLE PINION AND THEM NOT HAVING THE PART, I DECIDE TO HAVE THEM BUY BACK MY VEHICLE. EACH TIME I HAVE CALLED THEY GIVE ME DIFFERENT INFORMATION. EACH TIME IT ADDS TWO WEEKS TO THE POINT I CAN TURN THE TRUCK IN FOR A CHECK. IN THE MEANWHILE I AM LEFT TO DRIVE A TRUCK THAT CAN ENDANGER MY 3 YEAR OLD AND NEW BORN. WHEN I CALLED FOR THE THIRD TIME TODAY THEY SAID I HAD TO ACCEPT THE OFFER THEY MADE ME FOR MY VEHICLE. THEN THEY WOULD SEND A LETTER TO ME TO SIGN AND THEN THEY WOULD ASSIGN AN INSPECTOR TO LOOK AT TRUCK. I ASKED WHY WAS THIS NOT TOLD TO ME LAST WEEK WHEN I CALLED. THEY REPLIED WE DIDN'T KNOW THE VALUE OF YOUR TRUCK. I SAID YES YOU DID I PRINTED IT OFF YOUR WEBSITE AND FAX IT TO YOU ON OCTOBER 13, 2015 PER YOUR REQUIREMENTS. THE WHOLE PROCESS HAS BEEN VERY POORLY HANDLED.

MY RAM IS INVOLVED IN THE BUYBACK THROUGH CHRYSLER. I WAS SUPPOSE TO RECEIVE A LETTER WITHIN 60 DAYS OF THE BUYBACK DECISION. I HAVE YET TO RECEIVE ONE.. I'VE CALLED OR CHATTED WITH CHRYSLER 3 TIMES AND STILL NOTHING. THEY ACT LIKE THEY DON'T WANT TO HELP. I NEED SOME GUIDENCE.

Mileage: 28,500

SEPT 2013 WHILE DRIVING HOME IN MY 2010 DODGE RAM 1500 TRUCK FROM GLACIER NATIONAL PARK MY TRANSMISSION KICKED OUT OF TOW MODE AND LOCKED INTO 4TH GEAR. MY ENGINE WARNING LIGHT CAME ON. I WAS TOWING AN ULTRALITE TRAILER (5K LB) AT THE TIME. THIS INCIDENT OCCURRED AT AN APPROX. 16000 ODOMETER READING. THE OWNER?S MANUAL SAID IT WAS OK TO DRIVE THE TRUCK IN THIS CONDITION AND THE 4TH GEAR ALLOWS YOU TO LIMP HOME. THE DEALER SAID A SOLENOID MALFUNCTIONED AND THEY REPLACED IT. FEB 20, 2015 AT APPROX. 22,800 ODOMETER READING THIS INCIDENT HAPPENED AGAIN. THIS REPAIR LASTED ONLY 6800 MILES AFTER THE REPAIR WAS FIRST MADE. I WAS DRIVING UNDER NORMAL CONDITIONS THE TRANSMISSION KICKED OUT AND LOCKED INTO 4TH GEAR AND AGAIN I LIMPED THE TRUCK BACK TO THE DEALER FOR A REPAIR ON THE SAME SOLENOID PROBLEM. SEPT 20TH, 2015, WHILE DRIVING TO LASSAN NAT PARK, THE TRANSMISSION AGAIN KICKED OUT OF TOW MODE AND LOCKED INTO 4TH GEAR. THIS OCCURRED AT 28K MILES OR 6K MILES AFTER THE SECOND REPAIR. I HAVE AN APPOINTMENT TOMORROW TO SEE WHAT THE FIX WILL BE. HOWEVER, THE SYMPTOMS WERE THE SAME: TRUCK SHUDDERED, ENGINE WARNING LIGHT CAME ON, AND TRUCK GOT LOCKED INTO 4TH GEAR. I SEE MANY COMPLAINTS ON THE INTERNET PERTAINING TO THIS TRANSMISSION ISSUE BUT HAS A SERIOUS REPORT BEEN RECEIVED BY YOUR OFFICE? THERE IS DEFINITELY SOMETHING WRONG WITH THE TRUCK?S TRANSMISSION AND IT DOESN?T APPEAR TO BE JUST MY TRUCK. TO RECAP, MY 2010 DODGE RAM TRANSMISSION SOLENOID FAILED ON 3 OCCASIONS LOCKING THE TRANSMISSION INTO 4TH GEAR. MY TRUCK THOUGH A 2010 MODEL YEAR, HAS ONLY 28000 MILES OF USE. SOLINOID FAILED AT 16000, 22800, AND 28000 MILES. THIS COULD CAUSE A SERIOUS PROBLEM ESPECIALLY IF YOU ARE HEADED UP A MOUNTAIN PULLING A TRAILER.

Mileage: 16,353

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN) WAS RECEIVED IN 2012 AND THE PART HAD NOT BEEN AVAILABLE TO PERFORM THE RECALL REMEDY. ADDITIONALLY, THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER:13V038000 (POWER TRAIN). THE CONTACT WAS CONCERNED FOR HIS SAFETY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. MA 10/19/2015 UPDATED 2/24/2016*JS *CN

Mileage: 55,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/21/15 *CN

I WAS DRIVING DOWN THE ROAD WHEN ALL OF A SUDDEN MY FRONT END STARTED TO SHAKE VIOLENTLY, I STARTED TO SLOW DOWN BUT IT DIDN'T HELP UNTIL I CAME TO A COMPLETE STOP . I THEN HEARD LIGHT GRINDING COMING FROM MY FRONT LEFT SIDE OF TRUCK. BEFORE I COULD MAKE IT HOME WITCH WAS ABOUT 10 MILES, THE GRINDING AND LOSS OF STEERING HAD GOT SO BAD THAT I WAS DRIVING 5-10 MILES AN HOUR. BARELY MADE IT HOME. THE NEXT MORNING I DROVE IT TO THE BEST SERVICE SHOP IN TOWN WHICH WAS 1/2 MILE FROM WHERE I LIVED AND IT TOOK THEM A MONTH AND $1700.00 LATER TO REPAIR. FRONT AXLE,FRONT BEARING,CALIPERS, A NEW DISC AND BRAKES,A FRONT NUCKLE AND DRIVE SPINDLE FOR THE 4 WHEEL DRIVE.

Mileage: 8,500

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR AXLE PINION NUT FRACTURED IMPACTING THE REAR DIFFERENTIAL CAUSING A FAILURE. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND DIAGNOSIS TO DETERMINE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: (POWER TRAIN) AND THE DEALER WAS NOT ABLE TO SUPPLY THE PART WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

TL* THE CONTACT OWNS A 2010 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS SPARKS COMING FROM UNDER THE HOOD AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE DRIVE SHAFT HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. ..UPDATED 09/03/15 *BF *CN

Mileage: 25,000

I PARKED MY VEHICLE, TURNED IT OFF WENT INSIDE FOR A FEW MINUTES. CAME OUT STARTED IT UP. WITH MY FOOT ON THE BRAKE, I TRIED TO PUT IT IN GEAR (AUTOMATIC TRANSMISSION) WOULD NOT GO IN GEAR THE SHIFTER WOULDN'T MOVE. I TRIED A FEW MORE TIMES AND IT FINALLY WENT INTO GEAR. THIS HAS HAPPENED 2 TIMES ON THE SAME DAY ON 3 DIFFERENT DAYS.

Mileage: 77,800

DRIVING HOME TODAY IN MY 2010 DODGE RAM 1500, HEARD A HUM WHEN I LET OFF ON THE GAS. AS I MADE A RIGHT TURN TO GET OFF THE ROAD, I HEARD A BUNCH OF RATTLING AND THE TRUCK STOPPED. WHEN I GOT OUT OF THE TRUCK MY DRIVE SHAFT WAS LAYING IN THE LANE NEXT TO ME. I LOOKED UNDER THE TRUCK AND FOUND THE TRANSFER CASE SNAPPED AND LAYING ON THE GROUND UNDER THE TRUCK. A COUPLE OF BYSTANDARD OFFERED TO HELP PUSH THE TRUCK OFF THE ROAD BUT WHEN IT WAS IN NUTRAL IT WOULDN'T MOVE. WHEN THE TOW TRUCK PUT IT UP ON THE FLAT BED THE REAR AXCEL WAS LOCKED UP AND THE TIRES WOULD NOT ROTATE.

Mileage: 64,000

MY TRUCK STARTED MAKING SOUND FROM THE REAR AXLE WHILE I WAS DRIVING ON AND OFF THE HIGHWAY. I SLOWED DOWN TO SEE IF IT HAD ANYTHING TO DO WITH THE TRANSMISSION THEN I COULD SENSE THAT THE DRIVE TRAIN WAS SOMEHOW LAGGING WHILE ACCELERATING AND DECELERATING. I DROVE AT ABOUT 40-60 MPH ALL DAY AND DECIDED TO DROP IT OFF AT A DODGE DEALERSHIP FOR SERVICE. NEXT DAY, I RECEIVED A CALL FROM THE SERVICE PERSON EXPLAINING THAT MY TRUCK'S DRIVE SHAFT FELL DOWN AS SOON AS HE TOOK IT OUT TO A TEST DRIVE ON INTERSTATE 10. HE TOLD ME THAT THE TRUCK HAD TO BE TOWED BACK TO THE GARAGE WITH THE DRIVE SHAFT GETTING DRAGGED ON THE GROUND. THE DEALERSHIP MANAGER AND I BOTH HAD TO MAKE A NUMEROUS PHONE CALL TO CHRYSLER ABOUT THIS INCIDENT AND THE CHRYSLER REPRESENTATIVE AGREED THAT IT WAS DUE TO A RECALL THAT I HAD NOT HAVE. CHRYSLER REP., AFTER 3 HOURS OF TALKING ON THE PHONE AND WAITING, AGREED TO COMPENSATE FOR THE REPAIR AND THE DEALERSHIP PUT THE DRIVE SHAFT, WHICH HAD BEEN DRAGGED ON THE GROUND FOR 1/4 MILE, BACK TO MY TRUCK WITHOUT REPLACING IT. EVER SINCE THEN, IT HAS BEEN MAKING A VERY ANNOYING "WHINING" SOUND FROM THE REAR AXLE AT LOW SPEED(10-40MPH) UNTIL TODAY. I THOUGHT IT WAS MY MISTAKE TO BUY A CHRYSLER PRODUCT THAT HAD SO MANY RECALLS AND PROBLEMS UNTIL I SAW A NEWSPAPER ARTICLE TALKING ABOUT CHRYSLER'S RECALL INCIDENT. TODAY, I REALIZED THAT THIS INCIDENT I HAD WAS NOT EVEN THE PART OF DODGE RAM'S RECALL. I COULD HAVE GOTTEN INTO A SEVERE ACCIDENT IN THE MIDDLE OF BUSY I10 IN HOUSTON IF I HAD TO DRIVE ANOTHER MILE ON THE DAY BEFORE I DROPPED IT OFF AT THE DEALERSHIP.

WE HAVE HAD THIS TRUCK BACK JUST AFTER WE PURCHASED IT NEW AND THEY PUT A NEW TORQUE CONVERTER IN AND THAT DIDN'T FIX THE VIBRATION. WE HAVE HAD IT BACK SEVERAL TIMES AFTER THAT . WE WERE THEN TOLD THAT WHEN THEY CAME UP WITH A FIX WE WERE BE CONTACTED. ITS STILL VIBRATING AND HAVEN'T HEARD OF ANY FIXES.

REAR AXLE WAS MAKING LOUD NOISES, TURNED OUT I HAD TO REPLACE THE BEARINGS IN THE REAR AXLE. COST ME OVER 1100.00, WAS TOLD ITS VERY STRANGE FOR A TRUCK WITH ONLY 76K MILES TO NEED THIS DONE. I ALSO HAD THE REAR DIFF SERVICED BY A DEALER 6 MONTHS PRIOR WITH NO INDICATION FROM THEM OF ANY ISSUES.

Mileage: 76,000

DRIVING AT HIGHWAY SPEED, TRUCK PUT ITSELF INTO 4TH GEAR. PULLED OVER TO TURN OFF ENGINE AND RE-START. TRUCK WOULD NOT SHIFT IN TO "DRIVE". ISSUE PERSISTED UNTIL FOLLOWING DAY. NOW CHECK ENGINE LIGHT IS ON AND IT MUST BE TAKEN TO A SERVICE CENTER.

Mileage: 80,100

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING AT 10 MPH AND COMING TO A STOP, THE DRIVESHAFT FAILED. THE CONTACT REPAIRED THE VEHICLE AND REPLACED THE DRIVESHAFT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VEHICLE WAS SERVICED UNDER THE RECALL BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

Mileage: 55,000

REAR DRIVE SHAFT CAME OUT CAUSING REAR AXLES TO LOCK PUTTING THE VEHICLE INTO A SLIDE CROSSING ON COMING TRAFFIC.

Mileage: 68,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE TRANSMISSION BECAME STUCK IN FOURTH GEAR WHILE THE ENGINE WAS ON AND CAUSED THE VEHICLE TO LOSE ACCELERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,812.

Mileage: 111,812

I HAD JUST GOT OFF THE RAP GETTING ON US1 IN RALEIGH NC A CAR GOT IN FRONT OF ME TO CLOSE. I WAS GOING 55 DUE TO TRAFFIC. I TOOK MY FOOT OFF THE GAS TO GET SOME DISTANCE BETWEEN MY TRUCK AND THAT CAR. I HEAR A LOUD ROAR AND VIBRATION NEXT THING I KNOW IM SPINNING OUT OF CONTROL. I HIT THE GUARDRAIL WITH THE RIGHT, FRONT BUMPER/FENDER...... SPINNING ME AROUND HITTING THE LEFT REAR BUMPER WHICH BOUNCED ME BACK OUT INTO ONCOMING TRAFFIC GETTING HIT HEAD ON. *TR

Mileage: 74,000

WHILE TRAVELING 40 MPH OR SO, THE REAR AXLE PINION NUT SEPARATED FROM THE REAR DIFFERENTIAL CAUSING THE DRIVE SHAFT TO DROP AND THE REAR WHEELS TO SEIZE. I LOST CONTROL OF THE VEHICLE SKIDDING TO A STOP IN THE SIDE OF THE ROAD. THE VEHICLE HAD BEEN AT BILLY BENDER DODGE IN JANUARY TO PERFORM A KNOWN SAFETY RECALL FOR THIS ISSUE, THEY HAD THE TRUCK FOR A WEEK, AND FORGOT TO MAKE THE FIX EVEN THOUGH THE PARTS WERE ORDERED. I HAVE VIDEO OF THE VEHICLE BEING DRAGGED BY THE TOW TRUCK ONTO THE FLAT BED AS THE REAR WHEELS WOULD NOT SPIN. THIS WAS A FRIGHTENING INCIDENT AND THE BLATANT NEGLECT BY THE DEALER HAS ME OUTRAGED. I FEAR THE REAR DIFF AND THE DRIVE SHAFT ARE DESTROYED. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE ADDRESSED PROMPTLY AND SERIOUS BY THE DEALERSHIPS, AND FORGETTING TO PERFORM THE RECALL AFTER ORDERING PARTS AND SCHEDULING THE VEHICLE TO BE IN THE GARAGE IS AN OUTRAGE. *TR

Mileage: 111,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE REAR DIFFERENTIAL WENT OUT AT APPROXIMATELY 65 MPH. I HAD IT INSPECTED AND SUPPOSEDLY FIXED IN APRIL OF 2013 BUT IT DID NOT FIX IT. THE COMPLETE REAR PINION AND WHEEL BEARING GEARS WENT OUT. THE SERVICE PEOPLE AT LITHIA DODGE IN SANTA FE SAID THAT BECAUSE IT HAD BEEN INSPECTED IN APRIL IT WAS OK. NOT THE CASE. ALL OF THESE MODELS NEED TO BE RECALLED FOR A COMPLETE NEW REAR END. LIVES WILL BE LOST IF THIS ISN'T DONE. ALSO, CHRYSLER MUST TAKE FINANCIAL RESPONSIBILITY FOR ALL REPAIRS ASSOCIATED WITH THIS REAR END EVEN IF IT WAS INSPECTED AND APPROVED TO BE OK. IT ISN'T . [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 35,520

ON 11-8-14, I TOOK A 2010 DODGE RAM 1500 TRUCK IN FOR ENGINE REPAIRS. THE MECHANIC NOTED BOTH FRONT LOWER BALL JOINTS NEEDED REPLACED. A SEARCH FOR THE NEEDED PARTS REVEALED NO REPLACEMENT PARTS AVAILABLE FOR AT LEAST 30 TO 60 DAYS. FOUR WEEKS LATER ON 12-5-14, A FLUID LEAK WAS NOTED FROM THE FRONT END. IT WAS FOUND THAT THE RIGHT FRONT AXLE SEAL NEEDED REPLACED IMMEDIATELY, DUE TO A HEAVY LEAK.THE NORMAL REPAIR WOULD INVOLVE REPLACING THE LOWER FRONT BALL JOINT TO ENTER THE AXLE TO GET TO THE SEAL. THIS COULD NOT BE DONE SINCE NO LOWER FRONT BALL JOINTS COULD BE FOUND TO COMPLETE THE REPAIR. THE MECHANIC ACCESSED THE AXLE SEAL BY GOING THRU THE TOP OF THE AXLE. THE SEAL WILL AGAIN HAVE TO BE REPLACED WHEN LOWER BALL JOINTS BECOME AVAILABLE, AT A COST OF AN ADDITIONAL $150. THIS SITUATION PRESENTS A RISK TO THE DRIVER AND MOTORING PUBLIC, SINCE THE NECESSARY PARTS CAN NOT BE SOURCED. IT CREATES A RISK THAT THE LUBRICATING FLUID INSIDE THE AXLE WILL LEAK OUT, WHICH COULD RESULT IN THE AXLE "TYING UP," CAUSING THE DRIVER TO LOOSE CONTROL AND CRASH. CHRYSLER WILL NOT, OR CAN NOT MAKE THE NECESSARY PARTS AVAILABLE TO ITS DEALERS OR INDEPENDENT MECHANICS. THERE ARE ALSO NO "AFTER-MARKET" PARTS ON THE MARKET THAT COULD BE USED TO SAFELY COMPLETE REPAIRS. *TR

Mileage: 94,000

OUR 2010 DODGE RAM 1500 RECENTLY DEVELOPED AN EXHAUST MANIFOLD LEAK ON THE PASSENGER SIDE. IT MAKES A LOUD RATTLING NOISE WHEN THE VEHICLE IS COLD. THE NOISE GOES AWAY ONCE THE VEHICLE HAS WARMED UP. FROM MY ONLINE RESEARCH THIS IS APPARENTLY A PROBLEM WITH DODGE RAMS AND I HAVE FOUND MANY COMPLAINTS FROM OTHER OWNERS. I HAVE CONTACTED DODGE BUT SINCE WE ARE OUT OF WARRANTY WE HAVE TO PAY FOR REPAIRS. SINCE THIS IS CLEARLY A PROBLEMS WITH THEIR PARTS AND THEY HAVE HAD REPEATED COMPLAINTS, I'M WONDERING WHY DODGE HAS NOT ISSUED A RECALL. *TR

Mileage: 47,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V038000 (POWER TRAIN). WHILE DRIVING 75 MPH, THE DRIVE LINE DETACHED FROM THE VEHICLE AND A LOUD ABNORMAL NOISE CAME FROM UNDER THE VEHICLE. THE VEHICLE WAS PULLED SAFELY TO THE SIDE OF THE HIGHWAY. THE REAR WHEELS SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DRIVE LINE AND TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Mileage: 65,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 9/12/14*CN

EXHAUST MANIFOLD BOLTS BREAK OFF AND THE TRUCK DEVELOPS EXHAUST LEAK...THE TRUCK THEN HAS NO CONTROL OF REGULATING EXHAUST GASES AND NEXT YOU WILL GET A DAMAGED CATALYTIC CONVERTER. THIS WILL ALSO CAUSE OXYGEN SENSOR TO CHANGE MIXTURE. THESE BOLTS ARE BREAKING ON THE ENGINE, ON THEIR OWN. THE BOLTS ARE TOO SMALL FOR A EXHAUST AREA BOLT. THE INTERNET IS FULL OF FORUMS ABOUT THIS ISSUE AND DODGE HAS DONE NOTHING TO ADDRESS. MODEL 5.7 HEMI HAS HAD ISSUES FROM 2005 -2012. THESE BOLTS CAN NOT STAND UP TO THE HEAT AND STRESS FOR THE INTENDED APPLICATION. *TR

Mileage: 100,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER COULD PROVIDE AN ANTICIPATED DATE OF ARRIVAL FOR THE PARTS. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT WOULD RECEIVE THE RECALL REPAIR. THERE WERE NO FAILURES.

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE STALLED AND CAME TO A COMPLETE STOP. CONSUMER STATES REAR AXLE LOCKED UP. *SMD THE CONSUMER STATED WHEN THE REAR AXLE LOCKED UP, HIS WIFE WAS THEN HIT BY ANOTHER VEHICLE AND SUFFERED INJURIES. *JB

I TOOK MY VEHICLE TO FOWLER DODGE IN OKLAHOMA CITY TO HAVE A RECALL PERFORMED. (REAR AXLE PINION NUT-N08/NHTSA) I DROPPED MY VEHICLE OFF AT 9:30 A.M. AND INFORMED THE SERVICE TECH, [XXX], THAT I NEEDED MY VEHICLE BACK BEFORE THE END OF THE DAY BECAUSE IT WAS MY ONLY MODE OF TRANSPORTATION. AFTER WAITING 8 HOURS I DEMANDED A LOANER SO THAT I COULD HAVE TRANSPORTATION WHILE MY TRUCK WAS BEING SERVICED. I HAD ALSO REQUESTED AN OIL CHANGE. WHEN I ARRIVED BACK AT THE DEALER TO SPEAK WITH A MANAGER ABOUT A LOANER I WAS TOLD THAT IT WOULD ONLY BE ANOTHER HALF AN HOUR. AT ABOUT 5:00 P.M. I WAS TOLD MY TRUCK WAS READY. WHEN I ASKED [XXX] IF THE INSIDE OF THE AXLE LOOKED OKAY HE REPLIED THAT THEY DIDN'T INSPECT THE INSIDE BECAUSE THEY THOUGHT THEY WOULD HAVE THE TRUCK OVERNIGHT AND THAT THEY ONLY PUT A RETAINER ON THE NUT SO THAT I COULD HAVE MY TRUCK BACK. THE DEALER THEN UPDATED THE DATABASE TO REFLECT THAT THE RECALL HAD BEEN COMPLETED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 79,496

WE WERE DRIVING OUR 2010 DODGE RAM 1500 ON A COUNTY HIGHWAY WHEN WE HEARD A LOUD WHIRRING NOISE. AS WE APPROACHED A DOWNHILL SECTION AND MY HUSBAND TOOK HIS FOOT OFF THE GAS THE NOISE WENT AWAY, BUT CAME BACK LOUDER AS SOON AS HE PUT HIS FOOT ON THE ACCELERATOR. INSTANTLY THERE WAS A BIG BOOM AND THE REAR END OF THE VEHICLE LOCKED UP, THE FRONT END OF THE VEHICLE SWERVING WITH THE BACK END JACK KNIFING ON THE ROAD WHILE BOUNCING/BUCKING LIKE MOTION GIVEN THE TIRES FELT AS THOUGH THEY WERE ALSO LOCKED UP. WE COULD FEEL AND HEAR SOMETHING UNDER THE CAR BASHING THE UNDERCARRIAGE. THERE WERE NO ONCOMERS FORTUNATELY AND MY HUSBAND DID MANAGE TO STOP THE VEHICLE JUST SHORT OF THE GUARDRAIL AND GOING OVER THE RAVINE. THE CAR WAS STILL HALF IN THE LANE .. HORIZONTAL TO ONCOMING TRAFFIC. HE TURNED ON THE HAZARDS AND I JUMPED OUT, IT WAS DARK WITH NO LIGHTING ON THE ROAD AND HARD TO SEE UNTIL THE CAR BEHIND US STOPPED TO SEE IF WE WERE OK AND SAID OUR DRIVE SHAFT HAD DISCONNECTED. WE REMOVED OUR 2 YOUNG CHILDREN FROM THEIR CARSEATS, WAITED ON THE SIDE OF THE ROAD AND THE MEN TRIED TO MOVE THE TRUCK OUT OF ONCOMING TRAFFIC BUT THE TIRES WERE LOCKED. WE CALLED 911 FOR THE POLICE TO GIVE OUR CHILDREN A SAFER PLACE TO STAY OUT OF ONCOMING TRAFFIC AND TO PROVIDE DIRECTION TO ONCOMING TRAFFIC AS WE HAD A TOW TRUCK COME OUT TO BRING THE CAR TO THE NEARBY DODGE DEALERSHIP. THE DEALERSHIP LOOKED AT THE CAR, INFORMED US IT WAS PART OF A RECALL BUT THEY DIDN'T HAVE THE PARTS TO FIX IT IN STOCK. THEY DID NOT OFFER AN ALTERNATE VEHICLE TO US AND WE ARE STILL AWAITING WORD ON WHAT IS HAPPENING AT ALMOST A WEEK AFTER THIS INCIDENT TOOK PLACE. FOR ME THE INTEGRITY OF THE ENTIRE DRIVE SHAFT, UNDERCARRIAGE AND ALL EQUIPMENT/COMPONENTS OF THE VEHILE, TIRES WHICH WERE SHOWING SIGNS OF EXTREME WEAR AND LOW ON AIR ARE ALL NOW COMPROMISED. *JS

Mileage: 53,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL POP HEARD FROM THE VEHICLE. THE CONTACT THEN APPLIED THE BRAKES AND A LOUD THUD WAS HEARD FROM THE VEHICLE. UPON FURTHER INSPECTION, THE CONTACT DISCOVERED THAT THE AXLE HAD FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. ADDITIONALLY, THE CONTACT HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PARTS NEEDED FOR THE RECALL SERVICE WERE NOT READILY AVAILABLE. THE CONTACT STATED THAT THE RECALL REPAIRS HAD EXCEEDED A REASONABLE TIME FRAME. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000. UPDATED 10/1/14*CN

Mileage: 49,000

JUST GOT OFF THE INTERSTATE ABOUT A MILE UP THE ROAD HEARD A LOUD BAND/POP AND THE TRUCK JERKED CAME TO A COMPLETE STOP. CALLED A TOW TRUCK AND THE REAR WHEELS R LOCKED UP DEF. LOCKED UP THIS IS CAUSED BY A RECALL ON THE PINION NUT. *TR

Mileage: 49,500

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2012, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/04/14*LJ UPDATED 04/11/2014 *JS

RECALL NOTICE #2 CAME THIS WEEK....THIS RECALL HAS BEEN OUT FOR ALMOST A YEAR...MY DEALER SAYS THERE ARE NO PARTS TO FIX THE RECALL AND DOES NOT KNOW WHEN DODGE WILL SEND THEM OUT. REAR AXEL PINION SHAFT NUT / SHAFT SPLINE PROBLEM. WHY SEND OUT A RECALL W/O A FIX IN HAND OR AT LEAST SCHEDULED?? *TR

Mileage: 55,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE ABNORMALLY PULLED TO THE RIGHT. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 175,000.

Mileage: 175,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE PART NEEDED TO COMPLETE NHTSA CAMPAIGN ID NUMBER 12V474000 (POWER TRAIN) WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A PINION NUT RECALL NOTICE IN ABOUT JANUARY OF 2013. AS OF NOW BOTH DEALERSHIPS THAT I HAVE CONTACTED MULTIPLE TIMES ARE UNABLE TO ADDRESS THIS ISSUE. THEIR REASON IS THAT PARTS ARE NOT AVAILABLE TO FIX THIS RECALL. IT HAS BEEN ABOUT A YEAR SINCE THE FIRST NOTICE. THIS IS UNACCEPTABLE. *TR

Mileage: 30,000

I HAVE BEEN WAITING OVER 7 MONTHS FOR A RECALL FIX ON THE REAR AXLE PINION NUT. I AM BEING TOLD REPEATEDLY THAT THE PARTS ARE UNAVAILABLE. *TR

ON DECEMBER 26 I WAS DRIVING ON THE HIGHWAY AT ABOUT 55 MPG WHEN I HEARD A LOUD NOISE AND JUST AFTER THAT MY BACK WHEELS LOCKED UP LEAVING ME STICK IN THE MIDDLE OF THE HIGHWAY AT THIS TIME I ALSO WAS PULLING A CAR TRAILER WITCH MADE IT A LOT MORE DANGEROUS AS A MAN DRIVING A TRUCK STOPPED TO HELP US GET OUT OF THE ROAD A MAN DRIVING A HONDA RAN IN TO THE BACK OF THE TRAILER WILE I WAS UNDER THE TRUCK TYING A STRAP TO PULL IT OUT OF THE WAY SO NOW WE HAD AN ACCIDENT ON OUR HANDS. AFTER LOOKING UP THE TRUCK I FOUND OUT THERE WAS A RECALL FOR THIS PART SO I CALLED THE LOCAL DODGE DEALER AND THEY SAID THEY WOULD NOT HELP ME BECAUSE I HAD PURCHASED THE TRUCK IN MEXICO WITCH SOUNDS LIKE BULL TO ME CAN U GUYS HELP ME GET MY RECALL ON MY TRUCK AND GET IT FIXED. *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN ) IN SEPTEMBER 2012. THE CONTACT STATED THAT SHE CONTACTED THE DEALER ON NUMEROUS OCCASIONS TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT DID NOT EXPERIENCE THE FAILURE.

I'VE RECEIVED NUMEROUS RECALLS ABOUT THE REAR AXLE PINION NUT. I'VE CONTACTED 3 DIFFERENT DEALERSHIPS IN THE AREA AND EITHER THE PART STILL ISN'T AVAILABLE OR THEY JUST WON'T RETURN MY CALLS. I HAVE NOT HAD AN ISSUE YET WITH THE TRUCK AND I HOPE I NEVER DO SINCE DODGE WON'T CALL ME BACK. THIS IS VERY FRUSTRATING!! APPARENTLY, THIS PRODUCT FAILED AT SOME POINT AND NOW I CAN'T GET THE PART REPLACED. *TR

Mileage: 52,896

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS WITHOUT WARNING. IN ADDITION, SMOKE WAS SEEN COMING FROM UNDER THE HOOD AREA. THE CONTACT LATER DISCOVERED THAT THE ENGINE HAD CAUGHT ON FIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE NOR WAS IT REPAIRED. THE FAILURE MILEAGE WAS 62,000.

Mileage: 62,000

WE HAVE RECEIVED YOUR COMPLAINT. THANK YOU FOR FILING A COMPLAINT WITH THE FEDERAL TRADE COMMISSION. BASED ON THE INFORMATION YOU HAVE GIVEN US, WE RECOMMEND THAT YOU TAKE THE FOLLOWING STEPS, IF YOU HAVE NOT ALREADY. STEP: 1 YOU MAY FIND USEFUL INFORMATION ON OUR CONSUMER PROTECTION WEBSITE. STEP: 2 IF YOU HAVE DONE THE ABOVE STEPS AND HAVE ANY ADDITIONAL QUESTIONS OR ANY ADDITIONAL INFORMATION YOU WOULD LIKE TO ADD TO YOUR FILE, PLEASE CALL 877-382-4357 TO SPEAK WITH A COUNSELOR. WHEN YOU CALL, PLEASE HAVE THIS REFERENCE NUMBER:[XXX]TO HELP US QUICKLY RETRIEVE YOUR INFORMATION. YOU MIGHT ALSO LIKE HERE ARE SOME ADDITIONAL LINKS THAT WILL PROVIDE SOME USEFUL INFORMATION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SHUTTER IN THE REAR. THE VEHICLE WAS TOWED TO THE DEALER. THE FAILURE WAS NOT INSPECTED NOR WAS THE FAILURE DIAGNOSED. THE VEHICLE WAS PREVIOUSLY REMEDIED FOR NHTSA RECALL CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,600. UPDATED 06/27/14*LJ 09/18/2017*JS

Mileage: 31,600

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT STATED THAT WHILE STOPPED HE NOTICED THAT THE AXLE WOULD NOT TURN FORWARD. THE FAILURE RECURRED INTERMITTENTLY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 35,000.

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER WAS ALSO INFORMED THE PARTS WERE NOT AVAILABLE. WHEN THE CONSUMER CALLED BACK THREE MONTHS LATER, HE WAS TOLD, THERE WAS NOTHING THAT COULD BE DONE WITH REGARDS TO REPAIRING THE VEHICLE UNTIL HE RETURNED FROM OVERSEES.

RECEIVED SAFETY RECALL M34 NHTSA 12V-474 MONTHS AGO AND STILL NOT REPAIRED. DEALER SAYS THEY DON'T HAVE PARTS AND WILL NOTIFY ME WHEN THEY ARE AVAILABLE. DATE OF RECALL WAS JANUARY 2013. IT APPEARS TO ME THAT CHRYSLER HAS NO INTENTION OF MAKING THE REPAIR AS IT HAS HAD MORE THAN ADEQUATE TIME TO ACQUIRE THE PARTS. IS NO ONE FOLLOWING UP TO INSURE THE RECALL REQUIREMENTS ARE FULFILLED OR ARE WE WAITING FOR A MAJOR INJURY TO OCCUR WHEN THIS PART FAILS? IS EVERYONE EXPERIENCING THIS PROBLEM OR IS A LOCAL ISSUE. ANY ASSISTANCE IS APPRECIATED. *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE DEALER WAS NOTIFIED AND COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER STATED HE HAS BEEN WAITING FIVE MONTHS, FOR THE PARTS TO ARRIVE. RECALL # 13V038000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND NOTIFIED THE DEALER TO HAVE THE REMEDY PERFORMED HOWEVER, HE WAS MADE AWARE THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED. THE VEHICLE WAS NOT SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 46,800.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, A BANGING NOISE WAS HEARD FROM THE REAR OF THE VEHICLE. THE CONTACT LATER DISCOVERED THAT THE DRIVE SHAFT BECAME DETACHED AND THE TRANSMISSION WAS TORN APART. THE CONTACT ALSO MENTIONED THAT HE HAD PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE VEHICLE TO BE REPAIRED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS SITTING ON THE LOT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS MADE AWARE OF THE RECALL NOTICE AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE RECALL WOULD NOT BE PERFORMED BECAUSE THE PART WAS NOT BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 27,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED IN 2012 BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE REAR OF THE VEHICLE LIFTED FROM THE GROUND AND DROPPED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS LOCATED AT THE REAR DIFFERENTIAL BOLT, WHICH HAD BECOME SEPARATED FROM THE DRIVE SHAFT. IN ADDITION, THE TRANSFER CASE WAS ALSO DAMAGED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 44,036.

Mileage: 44,036

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT MENTIONED THAT HE RECEIVED THE NOTIFICATION OVER 10 MONTHS AGO AND STILL WAS UNABLE TO HAVE THE VEHICLE REPAIRED DUE TO UNAVAILABILITY OF THE NECESSARY PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/12/13*CN

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE PARTS NEEDED FOR SERVICE UNDER NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) WERE NOT AVAILABLE. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE RECALL LETTER WAS RECEIVED MARCH 2013.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) IN APRIL OF 2013. THE CONTACT ATTEMPTED TO GET THE VEHICLE REPAIRED ON SEVERAL OCCASIONS BUT THE DEALER STATED THAT THE PARS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE WERE GOING 70 MPH, IN THE LEFT LANE PASSING A SEMI-TRUCK, TOWING OUR BOAT IN TRAFFIC WHEN WE HEARD A LOUD NOISE & STARTED SEEING PARTS COMING OUT FROM UNDERNEATH OUR VEHICLE. THE VEHICLE BECAME UNCONTROLLABLE, BUT BETWEEN THE TWO OF US, WE WERE ABLE TO GET TO THE RIGHT SIDE OF THE ROAD, BUT STILL BLOCKING TRAFFIC IN THE RIGHT LANE. A PARK RANGER CAME BEHIND US, PUT ON HIS FLASHERS TO WARN TRAFFIC BEHIND US & AN INCIDENT RESPONSE TRUCK ALSO CAME. THEY WERE ABLE TO PULL US ABOUT A HALF BLOCK TO A SPOT IN THE ROAD WHERE WE WERE NO LONGER BLOCKING TRAFFIC. A TOW TRUCK CAME & TOOK US 50 MILES TO ELLENSBURG, WA WHERE OUR TRUCK WAS REPAIRED UNDER WARRANTY AT UNIVERSITY AUTO CENTER. WE HAD RECEIVED A SAFETY RECALL NOTICE (N08/NHTSA 13V-038) SEVERAL MONTHS PRIOR TO THE INCIDENT, BUT WITH EVERY SERVICE AT OUR LOCAL DODGE DEALER WE WERE TOLD THAT THE PARTS WERE NOT YET AVAILABLE & NOT TO WORRY THAT NO PROBLEMS HAD OCCURRED YET. WE WERE WITHOUT OUR VEHICLE FOR 15 DAYS. IT HAS BEEN REPAIRED, BUT WE ARE NERVOUS ABOUT DRIVING IT. WE HAVE BEEN TOLD BY SEVERAL THAT THE OUTCOME COULD HAVE BEEN WAY MORE SERIOUS INCLUDING FATAL IF WE WERE NOT TOWING OUR BOAT. THE WEIGHT OF THE BOAT HELD US DOWN. WE ARE FAITHFUL DODGE CUSTOMERS, SO WILL BE CONTACTING THEM DIRECT TO RELAY ALL OF THIS INFORMATION TO THEM IN OUR WORDS. IT WAS A VERY SCARY EXPERIENCE & WE FEEL THAT THE CHRYSLER CORPORATION NEEDS TO COMPENSATE US. IN AUGUST WHILE DRIVING ON THE FREEWAY, PULLING A BOAT, THE GEARS STARTED FALLING FROM THE REAR END AND THE CONSUMER WAS ALL OVER THE HIGHWAY, AS A RESULT OF THE RECALL NOT BEING PERFORMED. ALL FOUR WHEELS LOCKED UP DUE TO THE DRIBBLING BREAKING THE TRANSFER CASE. THE CONSUMER HAS SINCE PURCHASED ANOTHER VEHICLE. UPDATED 12/11/13

Mileage: 95,241

DRIVING ON FREEWAY TRUCK STARTED MAKING A HUMMING NOISE WAS GOING 65MPH, HEARD LOUD BANG LOST POWER , LUCKILY COULD PULL TO THE RIGHT SHOULDER BETWEEN MEDIUM AND FREEWAY AND ACCESS ROAD. LOOKED UNDERNEATH TRUCK AND NOTICED OIL LEAK UNDERNEATH DIFFERENTIAL AND GEAR SHAFT. GEAR SHAFT WAS NOT ATTACHED TO POWERTRAIN. CALLED MY LOCAL DEALER HE GAVE ME THE 1800 NUMBER FOR ROADSIDE ASSISTANCE, INSTRUCTED ME TO TELL THE WRECKER TO TAKE TRUCK TO DEALER. SINCE IT WAS LATE LEFT TRUCK AT DEALER

Mileage: 26,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THE PART WAS NOT AVAILABLE AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE RECALL LETTER WAS RECEIVED DECEMBER 2012. THE APPROXIMATE FAILURE MILEAGE WAS 32,000 AND THE CURRENT MILEAGE WAS 41,000.

Mileage: 32,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURE WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/17/13*LJ THE CONSUMER STATED THE VEHICLE HAS NO POWER GOING UP A BRIDGE OR GOING IN REVERSE. THERE IS A CLICKING SOUND. *JS

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 45 MPH, THE DRIVE SHAFT COMPLETELY SEPARATED FROM THE REAR AXLE WITH NO WARNING. THE CONTACT ALSO MENTIONED THAT BECAUSE OF THE FAILURE, MORE DAMAGE OCCURRED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE DRIVE SHAFT HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

Mileage: 58,000

I PURCHASED A 2010 DODGE RAM 1500(HEMI) FOR THE PURPOSE OF PULLING A TRAVEL TRAILER AFTER I RETIRED. APPROXIMATELY 4-5 MONTHS AGO I RECEIVED A "RECALL" DUE TO A PROBLEM IN ASSEMBLY WITH THE REAR AXLE PINION NUT BEING BUILT WITHOUT AN ADHESIVE PATCH ON THE PINION NUT THREADS. I AM NOW TOLD I CAN NOT PULL ANY TYPE OF TRAILER AND THAT IT MAY BE MANY MONTHS BEFORE CHRYSLER/DODGE WILL HAVE THE PARTS TO CORRECT THIS PROBLEM. THE DEALER WHERE I PURCHASED THE VEHICLE STATES THAT CHRYSLER IS NOT CONCERNED WITH CORRECTING THIS PROBLEM IN A TIMELY FASHION. I CONTACTED CHRYSLER AND RECEIVED AN ANSWER THAT IT WILL BE MONTHS BEFORE THE PARTS ARE AVAILABLE, "IF THEN." DUE TO THIS PROBLEM WITH THE VEHICLE, MY RETIREMENT TRAVEL PLANS HAVE BEEN PUT ON HOLD, WAITING ON CHRYSLER/DODGE TO CORRECT THE PROBLEM WITH THE VEHICLE, WHICH I BOUGHT IN GOOD FAITH FROM A DEALER LOCALLY. THIS LACK OF CONCERN BY THE DEALERSHIP AND CHRYSLER/DODGE IS TOTALLY UNACCEPTABLE. IT IS BEYOND COMPREHENSION WHY IT SHOULD TAKE "MANY MONTHS" TO OBTAIN AN "ADHESIVE PATCH" TO CORRECT THEIR ERROR IN MANUFACTURING THIS VEHICLE. *TR

M34 RECALL - WE BROUGHT THE CAR TO DEALER APRIL 2013 AND THEY COULD NOT FIX THE RECALL YET (WE HAVE THIS DOCUMENTED - "AS PER TECH NOT IN EFFECT YET"). ON 8/31 WE WERE ON NORTHERN STATE PARKWAY (EASTBOUND) AROUND 8PM WHEN THE CAR FAILED - VERY LOUD NOISE, LOSS OF VEHICLE CONTROL, HIT A CURB AND BARELY EXITED THE PARKWAY AT ROUTE 110 EXIT. VEHICLE COULD NOT MOVE AND REALIZED THE DRIVE SHAFT CAME OFF AND A PASSING CAR HIT THE DRIVE SHAFT, SEVERAL CARS HAD TO SWERVE AROUND IT, THE CAR FLUID LEAKING, ETC. WE HAD TO CALL AAA AND ARRANGE A TOW TRUCK ($181.95 PAID UP FRONT), ARRANGE TRANSPORTATION FOR OUR 12 YEAR OLD DAUGHTER WHO WAS IN THE CAR AT THE TIME OF THE INCIDENT AND MY WIFE AND I WERE TRANSPORTED BY THE TOW TRUCK. THIS ORDEAL TOOK 2 HOURS. WE ARRANGED FOR DEALER TO TOW THE CAR ON 9/4 - SMITH HAVEN CHRYSLER JEEP DODGE, SAINT JAMES, NY. THE DEALER HAS INFORMED US THAT CAN REPAIR THE DAMAGE CAUSED BY THE REAR LOCKING UP AND THE DRIVE SHAFT COMING LOSE, BUT THEY DO NOT HAVE THE PART TO FIX THE M34 RECALL. I OPENED CASE #23907979 WITH CHRYSLER 9/5. I AM GETTING CONFLICTING INFORMATION SINCE CHRYSLER REPRESENTATIVE INFORMS ME THAT THE PARTS ARE AVAILABLE CBAKM343AA, CBAKM344AA, CBAKM345AA, CBAKM346AA BUT WILL "TAKE A WHILE" TO GET AND THAT THE DEALER CAN ONLY ORDER/RECIEVE ONE OF THE FOUR PARTS AT A TIME. THIS DOES NOT MAKE SENSE TO ME. HOWEVER, THE SMITH HAVEN DEALER AND NHTSA RECORDS (REFERENCE # 565888) INDICATE THE PARTS TO FIX M34 ARE NOT AVAILABLE. THEREFORE, I AM GETTING CONFLICTING INFORMATION REGARDING THE ABILITY TO ADDRESS THE RECALL WHILE THE DEALER IS IN THE PROCESS OF REPAIRING THE DAMAGES AND RETURNING THE VEHICLE WITH THE RECALL ISSUE UNADDRESSED AND MY FAMILY AND I ARE FACING A REPEAT OF A POTENTIALLY DANGEROUS FAILURE AT ANY TIME IN THE FUTURE.

Mileage: 63,000

REAR AXLE PINION NUT RECALL - KNOWN TO CAUSE ACCIDENTS UPON FAILURE - 4 CASES ALREADY. MANUFACTURER ACKNOWLEDGED THE SAFETY RECALL IN JANUARY 2013 AND SENT OUT SAFETY RECALL NOTICES TO ALL CONSUMERS THAT THE RECALL AFFECTS. I HAVE CALLED THE LOCAL DEALERSHIPS NUMEROUS TIMES REGARDING THE RECALL AND THEY SIMPLY SAY THAT THE PARTS ARE NOT AVAILABLE. NINE MONTHS AFTER THE RECALL NOTICE DISTRIBUTION I CONTACTED DODGE CORPORATE TO FIND OUT WHY THE PARTS ARE NOT AVAILABLE AND THEY STATE THAT DODGE HAS FAILED TO SECURE A VENDOR TO SUPPLY THE PRODUCT. THIS CONCERNS ME A GREAT DEAL THAT DODGE PUTS THE CONSUMER IN DANGER BY NOT BEING RESPONSIBLE AND MAKING THE REPAIRS NEEDED. THIS RECALLED PART CAN CAUSE A DRIVER TO LOSE CONTROL OF THEIR VEHICLE AND INJURE THEMSELVES AS WELL AS OTHERS. *JB

Mileage: 60,000

I WAS DRIVING DOWN A MAJOR INTERSTATE HIGHWAY IN A CONSTRUCTION ZONE (DOWN TO 2 LANES, CONCRETE BARRICADES ON EITHER SIDE) WHEN I STARTED HEARING LOUD GRINDING NOISES COMING FROM UNDER MY TRUCK. I COULDN'T PULL OFF THE ROAD BECAUSE THERE WAS NO SHOULDER AND THE NEAREST EXIT WAS AT LEAST A QUARTER MILE AHEAD SO I WAS DRIVING TOWARD THE EXIT WHEN THERE WAS A LOUD POP, LOTS OF SMOKE, AND MY VEHICLE SKIDDED TO A STOP. NEARBY VEHICLES NARROWLY MISSED COLLIDING WITH ME DUE TO THE SMOKE AND THE SUDDEN STOP AND THE FACT THAT MY DRIVE SHAFT HAD COME FLYING OUT BEHIND ME. AS IT TURNS OUT THE REAR DIFFERENTIAL HAD COMPLETELY LOCKED UP (DUE TO N08 REAR AXLE PINION NUT ISSUE) AND THE TORQUE HAD POPPED MY DRIVE SHAFT COMPLETELY LOOSE AND LEFT A MASSIVE CRACK IN MY TRANSFER CASE. I HAD BEEN TO MY LOCAL DEALERSHIP LESS THAN TWO WEEKS BEFORE THE INCIDENT BUT THEY DID NOT PROVIDE THE NECESSARY REPAIRS BECAUSE CHRYSLER HAS STILL NOT MADE THE CORRECT PARTS AVAILABLE. CHRYLER HAS BEEN AWARE OF THIS ISSUE FOR OVER A YEAR BUT STILL DOES NOT HAVE THE CORRECT PARTS AVAILABLE TO REMEDY THE PROBLEM, WHICH RESULTS IN CATASTROPHIC FAILURE AND LOSS OF VEHICLE CONTROL AT HIGH SPEEDS.

Mileage: 65,400

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE DID NOT EXPERIENCE THE FAILURE HOWEVER, THE RECALL LETTER WAS RECEIVED IN MAY 2013. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. ....UPDATED 10-21-13 *BF THE CONSUMER STATED AFTER SEVEN MONTHS, THE PARTS WERE STILL NOT AVAILABLE. UPDATE 10/23/13

WE RECEIVED A RE-CALL (N08/NHTSA 13V-038) ON OUR 2010 DODGE RAM 1500 TRUCK SEVERAL MONTHS AGO. EVERY TIME I CALL TO CHECK THE STATUS, I AM TOLD THAT THERE IS STILL NO REMEDY FOR THE SITUATION AND A FOLLOW-UP RE-CALL NOTICE WILL BE SENT WHEN A REMEDY IS AVAILABLE. THIS IS THE REAR AXLE PINION NUT AND I WON'T GO INTO DETAIL AS TO WHAT IS SAYS COULD HAPPEN AS I AM SURE YOU ARE WELL AWARE ALREADY. I BELIEVE THAT IF CUSTOMERS HAD TO BE GIVEN A SAFER VEHICLE TO DRIVE WHILE AWAITING REPAIRS FOR THE ONES THEY ARE PAYING FOR THAT A REMEDY WOULD PROBABLY COME A LOT QUICKER. I ACTUALLY BELIEVE THAT DEALERS SHOULD BE MADE TO PROVIDE ALTERNATE TRANSPORTATION AT NO COST TO THE CONSUMER. I CANNOT FATHOM IT TAKING THIS LONG TO REMEDY THIS SITUATION KNOWING THE DAMAGE IT COULD CAUSE. SOMETHING REALLY SHOULD BE DONE ABOUT THE LENGTH OF TIME THIS IS TAKING. THANK YOU FOR YOUR TIME. I WOULD APPRECIATE ANY POSITIVE FEEDBACK ON THIS. *TR

RECEIVED SAFETY RECALL N08/NHTSA 13V-038 IN EARLY SPRING 2013. PARTS WERE NOT AVAILABLE AND THE PROMISED FOLLOW-UP RECALL HAS YET TO BE RECEIVED. THE RECALL INDICATES FAILURE COULD RESULT IN A CRASH PUTTING MY FAMILY AT CONSTANT RISK. THIS IS ENTIRELY TOO LONG AND INDICATES CHRYSLERS APATHY TOWARDS THEIR CONSUMERS AND THEIR SAFETY, REGARDLESS OF THE RHETORIC IN THEIR SAFETY RECALL NOTICES. *TR

I OWNS A 2010 DODGE RAM 1500. I HAVE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT HE WOULD BE CONTACTED WHEN THE PARTS WERE TO BECOME AVAILABLE. I FEEL THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE. THE RECALL STATED THAT THE EXPECTED DATE TO BEGIN SERVICING VEHICLES WAS DURING MAY OF 2013 AND IT IS CURRENTLY LATE AUGUST OF 2013. THE CURRENT MILEAGE IS 24,000 AND I AM UNCOMFORTABLE DRIVING THE VEHICLE FOR ANY DISTANCE, BUT WILL BE FORCED TO TAKE IT CROSS COUNTRY IN THE NEAR FUTURE. I HAVE CALLED CHRYSLER REPEATEDLY AND HAVE BEEN TOLD IT'S A PARTS SUPPLIER PROBLEM, THEY ARE CHANGING SUPPLIERS, IT WILL NOW BE 3-4 WEEKS....ONE EXCUSE AFTER ANOTHER. YESTERDAY I CALLED AGAIN AND WAS ADVISED TO TAKE THE TRUCK TO A DEALER AND HAVE THEM CHECK THE PINION NUT TO SEE IF IT WAS LOOSE. I DID SO, IT WAS NOT LOOSE, AND I WAS TOLD "IT SHOULD BE OK" FOR THE TRIP, BUT NO GUARANTEE. THIS IS ROTTEN WAY TO DO BUSINESS. THERE IS NO FAILURE YET. *TR

Mileage: 24,000

WHILE TRAVELING DOWN A 2 LANE PAVED ROAD AT APPROX. 55 MPH, A HUMMING SOUND COULD BE HEARD FROM UNDER THE VEHICLE UPON RELEASING THE ACCELERATOR. THE HUM INCREASED IN INTENSITY VERY QUICKLY, RESULTING IN A LARGE BANG AND NEAR LOSS OF CONTROL LESS THAN 1 MINUTE AFTER FIRST HEARING THE SOUND. I WOULD LATER LEARN THAT THE REAR-AXLE PINION NUT HAD DETACHED, RESULTING IN THE REAR WHEELS LOCKING AND HAVING THE SIDE-EFFECT OF DROPPING THE DRIVESHAFT ONTO THE GROUND. I HAD JUST GOTTEN OFF OF THE HIGHWAY A FEW MINUTES BEFORE, AND IF THIS HAD HAPPENED 1 MINUTE SOONER OR 1 MINUTE LATER, I WOULD HAVE MOST CERTAINLY LOST CONTROL AT HIGHER SPEEDS AND OTHER VEHICLES WOULD HAVE BEEN INVOLVED, OR IN THE CASE OF HAPPENING 1 MINUTE LATER I WOULD HAVE RE-ENTERED A DENSE HIGH-SPEED TRAFFIC AREA AND THE CHANCES OF INVOLVING OTHER VEHICLES WOULD HAVE RISEN SIGNIFICANTLY. FORTUNATELY, FOR THAT BRIEF STRETCH OF ROAD, I WAS THE ONLY VEHICLE WITHIN A FEW HUNDRED YARDS, GRANTING ME THE ABILITY TO REGAIN CONTROL AND GET OFF THE ROAD AT A SAFE TURN-OFF, THAT HAPPENED TO BE THE ONLY TURN-OFF IN THE AREA. TO SUM UP MY EXPERIENCES, IF THIS EVENT HAD OCCURRED AT ANY OTHER LOCATION DURING MY COMMUTE, IT WOULD HAVE TURNED OUT MUCH WORSE, AND IT JUST SO HAPPENED THAT THIS WAS THE PERFECT SPOT AS I DID NOT HIT ANY OTHER VEHICLES AND WAS ABLE TO PULL OFF THE ROAD SAFELY. IT TURNS OUT THAT THERE IS A RECALL FOR THIS EXACT COMPONENT, BUT I HAD NOT BEEN INFORMED BY MAIL OR BY MY LOCAL DEALER WHEN I ASKED THEM ABOUT ANY OPEN RECALLS BARELY A MONTH BEFORE WHEN PERIODIC MAINTENANCE WAS PERFORMED. THEY DID NOT SHOW ANYTHING IN THEIR SYSTEM AND MY VEHICLE REMAINED 'OFFICIALLY ROADWORTHY' UNTIL THIS INCIDENT. THIS IS DISTRESSING, AS MY WIFE COULD HAVE BEEN DRIVING OR I COULD HAVE HAD PASSENGERS. *TR

Mileage: 38,000

NOTIFIED OF THE RECALL ABOUT 2 MONTHS AGO. CALLED EXPRESSWAY DODGE, THEY SAID THERE WASN'T ONE. THE FIRST OF JULY 2013 RECEIVED FORMAL NOTICE IN MAIL. CALLED EXPRESSWAY DODGE TO FIND OUT IF THE PART WAS IN STOCK, IF SO TO SET UP AN APPOINTMENT. IHELD ON THE LINE FOR THE STOCK CLERCK TO CHECK FOR THE PART, HE CAME BACK AND SAID YES THEY HAD THE PART, I MADE AN APPOINTMENT AND TOOK MY TRUCK TO HAVE IT CHECKED. NO PART, THEY DIDN'T EVEN OFFER TO INSPECT MY TRUCK TO SEE IF IT NEEDED THE SAID PART. VERY DISSAPOINTED *TR

2010 DODGE RAM TRUCK. CONSUMER WRITES IN REGARDS TO VEHICLE REAR WHEEL ISSUES. *SMD THE CONSUMER STATED HE WAS TOWING A SMALL U-HAUL TRAILER WHEN THE DRIVE SHAFT DISCONNECTED FROM THE REAR DIFFERENTIAL AND CAUSED THE REAR WHEELS TO LOCK UP, AND THE VEHICLE CAME TO A SCREECHING HALT. THE CONSUMER REFERENCED RECALL # 12V474000. UPDATED 10/22/13 *CN

2010 DODGE RAM TRUCK. CONSUMER WRITES IN REGARDS TO VEHICLE REAR WHEEL ISSUES. *SMD THE CONSUMER STATED HE WAS TOWING A SMALL U-HAUL TRAILER WHEN THE DRIVE SHAFT DISCONNECTED FROM THE REAR DIFFERENTIAL AND CAUSED THE REAR WHEELS TO LOCK UP, AND THE VEHICLE CAME TO A SCREECHING HALT. THE CONSUMER REFERENCED RECALL # 12V474000. UPDATED 10/22/13 *CN

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND A SECOND NOTICE WOULD BE SENT ONCE AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013 AND THE RECALL STATED IT WAS EXPECTED TO BEGIN DURING MAY OF 2013, THERE SHOULD HAVE BEEN PARTS AVAILABLE IN AUGUST OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 60,000. .... UPDATED 10-17-13 *BF

Mileage: 60,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT HE WOULD BE CONTACTED WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE. THE RECALL STATED THAT THE EXPECTED DATE TO BEGIN SERVICING VEHICLES WAS DURING MAY OF 2013 AND IT WAS CURRENTLY MID AUGUST OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 34,000.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V03800 (POWER TRAIN). THE CONTACT CONTACTED THE DEALER AND WAS ADVISED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE AND THERE WAS NO TIME FRAME GIVEN FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS 2010 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) SIX MONTHS AGO AND WAS INFORMED BY THE DEALER AS WELL AS THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/17/13*LJ

TL* THE CONTACT OWNS A 2010 DODGE RAM. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER. THE DEALER STATED THEY DID NOT HAVE PARTS AVAILABLE TO REMEDY THE RECALL. TWO MONTH AFTER RECEIVING THE RECALL NOTIFICATION, THE MANUFACTURER STILL DID NOT HAVE THE PARTS TO REMEDY THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER STATED WHEN HE CALLED HIS LOCAL DEALER REGARDING THE RECALL, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED IT HAS BEEN FIVE MONTHS, AND NO ONE CAN GIVE HIM A DEFINITIVE ANSWER AS TO WHEN THE PARTS WOULD BE AVAILABLE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I CAN NOT UNDERSTAND WHY IT IS TAKING SO LONG TO GET THIS RECALL FIXED ON MY TRUCK. I HAVE BEEN CALLING EVERY SINCE THEY MAILED IT TO ME. I AM ALWAYS TOLD SO SORRY WE ARE STILL TRYING TO GET THE PARTS SHIPPED OUT TO THE DEALERS. OH WE DO NOT KNOW WHAT IS TAKING SO LONG, OH YES WE WILL CALL YOU WHEN THE PARTS ARE READY. WELL THIS RECALL HAS BEEN GOING ON FOR QUITE SOME TIME NOW AND I DO NOT UNDERSTAND WHY THEY ARE SO FAR BEHIND. IT SAYS MY REAR AXIL CAN FREEZE UP AND CAUSE A MAJOR ACCIDENT...SO IF THIS IS TRUE THEN WHY DO THEY NOT HAVE THE PARTS AFTER THIS LONG? THERE HAS BEEN NO PROBLEM WITH THE TRUCK YET BUT THEN I DO NOT DRIVE IT VERY FAR SINCE IT MAY LOCK UP THE REAR END AND CAUSE ME OR MY FAMILY TO BE HURT...ALONG WITH SOMEONE ELSE IN THEIR CAR!!!! I CALL MY LOCAL DEALER AND I GET THE SAME CRAP FOR AN ANSWER..... *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TRANSMISSION FAILURE AT 38000 MILES, DEALER UNWILLING TO REPAIR, THE PROBLEM WAS REPORTED AT 20K MILES IMMINENT BEARING FAILURE IN THE TRANSMISSION, NOW TRUCK IS BARELY OPERABLE. *TR

Mileage: 38,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS DRIVING WHEN THE PINION NUT ON THE REAR DIFFERENTIAL CAME LOOSE ALLOWING THE PINION GEAR TO SEIZE THE DIFFERENTIAL AND SHEAR THE DRIVE SHAFT FROM THE DIFFERENTIAL. *TR

Mileage: 31,542

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART FOR REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, HE HEARD A WHINING SOUND COMING FROM THE REAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. *TR

Mileage: 23,000

THE VEHICLE STARTED MAKING A GRINDING SOUND, THEN STARTED JERKING RIGHT BEFORE IT ABRUPTLY CAME TO A COMPLETE STOP. UPON GETTING OUT OF THE VEHICLE TO SEE WHAT HAD HAPPENED, THE REAR DRIVE SHAFT WAS DISCONNECTED FROM THE TRUCK AND HANGING DOWN ON THE ROAD. WE THEN TRIED TO PUT THE VEHICLE IN NEUTRAL AND PUSH IT OFF OF THE MAIN ROAD WE WERE ON TO A SAFER SIDE ROAD. THE TRUCK WAS COMPLETELY LOCKED UP AND WOULD NOT MOVE FORWARD OR BACKWARDS. UPON RESEARCHING THE PROBLEM, IT HAS CAME TO MY ATTENTION THAT THIS IS PART OF THE SAFETY RECALL THAT HAS BEEN ISSUED BY DODGE. *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE TIME EXPECTED TO HAVE THE VEHICLE SERVICE PER NHTSA CAMPAIGN ID NUMBER: 13V038000(POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FRAME. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NOT A GUARANTEED TIME FRAME FOR WHEN THE RECALL SERVICE WOULD ACTUALLY BEGIN. IN ADDITION, THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE SHOULD BE PARKED AND NOT DRIVEN UNTIL THE RECALL SERVICE COULD BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

WHILE DRIVING ON HIGHWAY (65MPH), BEGAN HEARING LIGHT WHINING SOUND COMING FROM REAR OF VEHICLE, WHEN COASTING. SOUND WOULD GO AWAY ON ACCELERATION. APPROXIMATELY 20 MINUTES LATER SOUND BECAME LOUDER, SMELLED SOMETHING BURNING, AND REAR DRIVESHAFT FELL OUT AND WAS DRUGGED ABOUT 20 FEET, AND REAR END COMPLETELY SEIZED UP. *TR

Mileage: 56,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

CHRYSLER SENT ME A SAFETY RECALL NOTICE N08/NHTSA 13V-038 IN APRIL OF 2013. THIS IS FOR TRUCKS WITH A 9.28" REAR AXLE IT STATES THAT THE PINION NUT MAY BE BUILT WITHOUT AN ADHESIVE PATCH ON THE PINION THREADS. THE LACK OF THIS ADHESIVE PATCH COULD ALLOW THE REAR AXLE PINION NUT TO LOOSEN AND/OR THE REAR DRIVESHAFT TO SEPARATE FROM THE REAR AXLE. A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO SEIZE AND A SEPARATED DRIVESHAFT COULD CAUSE A LOSS OF MOTIVE POWER. EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING. THE DEALER STATES THAT CHRYSLER HAS NOT INFORMED THEM OF THE FIX NOT SUPPLIED THE PARTS. THEY ALSO STATED THAT CHRYSLER WOULD CONTACT ME WHEN THE FIGURED OUT WHAT TO DO. I WAITED A WHILE AND CALLED CHRYSLER IN MAY AND THEY HAD ME BRING THE VEHICLE IN FOR AN INSPECTION AT THE DEALER. THE DEALER TOLD ME THAT EVERYTHING LOOKED TIGHT AT THIS POINT TO WAIT FOR CHRYSLER TO COME UP WITH THE FIX AND CONTACT ME. TO DATE THEY HAVE NOT CONTACTED ME. *TR

Mileage: 27,000

I WAS NOTIFIED BY DODGE THAT THERE WAS A RECALL ON THE REAR PINION NUT COMING LOOSE. THAT DODGE WAS WORKING ON A SOLUTION. HERE IT IS 7/10/13 AND NO SOLUTION. DOES SOMEONE HAVE TO DIE FIRST. I THINK THE GOV. SHOULD SHUT THEM DOWN TILL A REMEDY IS FOUND IN ANY SAFETY RECALL. I RECEIVED AN EMAIL IN JUNE THAT DODGE WAS STILL WORKING ON IT. *TR

Mileage: 27,143

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR RECALL SERVICE AND THE MANUFACTURER DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 25,000. UPDATED 08/15/13*LJ

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED AFTER RECEIVING A NHTSA RECALL CAMPAIGN I.D. NUMBER 12V474000 (POWER TRAIN) THE CONTACT CALLED THE DEALER TO MAKE AN APPOINTMENT. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT STATED THE RECALL WAS RECEIVED A MONTH AGO AND PARTS WERE STILL NOT AVAILABLE. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 48,300.

Mileage: 48,300

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT DID NOT EXPERIENCE ANY FAILURES AT THIS TIME; HOWEVER, THE DEALER STATED THE RECALL REPAIR PART WAS NOT AVAILABLE. THE APPROXIMATE MILEAGE IS 37,507. UPDATED 10-24-13 *BF

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR AND THE CONTACT WAS CONCERNED ABOUT DRIVING THE VEHICLE WITHOUT IT HAVING BEEN REPAIRED AT A REASONABLE TIME. THE ISSUE WAS REPORTED TO THE MANUFACTURER, WHO DID NOT HAVE ANY ADDITIONAL INFORMATION ABOUT THE PARTS. THE CURRENT MILEAGE WAS 25,000. UPDATED 07/23/13*LJ UPDATED 7/23/13 *CN

DRIVING DOWN I-10 AT SPEED, WHEN I HEARD AND FELT A LOUD THUNK AND THEN MULTIPLE IMPACTS FROM UNDER/BEHIND ME. SLOWED DOWN TO GET ON THE SHOULDER, THEN THE REAR DIFF LOCKED UP AND SKID THE REST OF THE WAY TO A STOP. LOOKED UNDER TRUCK, FOUND DRIVELINE DISCONNECTED FROM DIFFERENTIAL. PINION NUT APPEARS TO HAVE BACKED OFF. NUT STILL IN YOKE. *TR

Mileage: 42,000

WHILE I WAS DRIVING ON A HIGHWAY, I HEARD A TERRIBLE SOUND OUT OF THE REAR OF MY RAM TRUCK. I TRIED TO STOP MY VEHICLE AS SOON AS I COULD WHILE THE SOUND KEPT ON GETTING EVEN MORE TERRIBLE. WHEN I STOPPED AND LOOKED AT THE BOTTOM OF THE VEHICLE, THE DRIVESHAFT FELL OFF FROM THE REAR OF THE VEHICLE AND OIL SPILLED ON ROAD. THERE WAS NO WARNING OR NO ENGINE LIGHT SIGNAL IN THE VEHICLE ELECTRONICS BEFORE OR AFTER THIS HAPPENED. HAS THE VEHICLE BEEN ON A FREEWAY WITH A SPEEDLIMIT OF 100 KM/HR OR SO, I THINK IT WOULD HAVE BEEN REALLY TOUGH TO CONTROL THE VEHICLE IN THIS BREAK-DOWN AND IT COULD HAVE RESULTED IN A FATAL ACCIDENT. THE VEHICLE WAS NOT IN A POSITION TO BE DRIVEN FURTHER AND I HAD TO GET IT TOWED TO A NEAREST CHRYSLER DEALERSHIP IN COQUITLAM, BRITISH COLUMBIA, CANADA. IT HAS BEEN DAYS NOW AND I HAVE NOT YET HEARD BACK FROM CHRYSLER DEALERSHIP THAT WHAT IS THE CAUSE OF THIS PROBLEM AND WHAT WILL BE DONE TO FIX THIS ISSUE. ON CHECKING WITH DEALERSHIP, THEY SAY THAT THEY HAVE NO SOLUTION TO THIS PROBLEM TILL NOW. LUCKILY, MY VEHICLE IS STILL INSIDE THE WARRANTY PERIOD AND SO THE DEALERSHIP SAYS THAT THE COST TO REPAIR WILL BE COVERED, BUT THEY HAVE NO FIXED TIMELINE ON HOW SOON THEY CAN FIX IT. I TRIED REACHING OUT TO CHRYSLER AND FILED A COMPLAINT ABOUT THIS, BUT THE RESPONSE FROM CHRYSLER IS NOT VERY HELPFUL AND THEY ARE NOT AT ALL WORRIED ABOUT MY SUFFERINGS AND LOSS THAT I AM CURRENTLY FACING DUE TO THIS VEHICLE NOT BEING AVAILABLE/READY FOR MY USE YET. *TR

Mileage: 31,185

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT WAS CONCERNED OF DRIVING VEHICLE WITH THE DEFECT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR PARTS. THE CURRENT MILEAGE WAS 45,000.

IN OCTOBER 2012 I RECEIVED RECALL M34/NHTSA 12V-474 STATING THAT MY DODGE 1500 TRUCK HAD A SAFETY RECALL BUT THAT PARTS FOR THE REPAIR WOULD NOT BE AVAILABLE UNTIL THE FIRST QUARTER OF 2013. IT IS NOW 6/16/2013 AND I HAVE NOT HEARD BACK FROM CHRYSLER LLC. THEIR WEBSITE SAYS THAT I SHOULD TAKE MY TRUCK TO A LOCAL DEALER FOR REPAIR ASAP. THE LOCAL DEALER SAYS THAT CHRYSLER HAS NOT YET "RELEASED THE PARTS" TO PERFORM THE REPAIR. THERE APPEARS TO BE NO DATE AVAILABLE WHEN CHRYSLER WILL ACTUALLY BEGIN SHIPPING THE NECESSARY PARTS. THE RECALL NOTICE INDICATES THAT IF THE PART FAILS, A CRASH COULD OCCUR "WITHOUT WARNING". WHY HASN'T CHRYSLER RELEASED THE PARTS TO CORRECT THIS SAFETY ISSUE? WHY HASN'T THE GOVERNMENT FORCED THEM TO COMPLY WITH THE RECALL AND FIX THE PROBLEM? *TR

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

THE PART RECALL WAS A GASKET FOR THE AXLE. THE RECALL LETTER CAME TO ME ON NOV. 12/2012 AND WAS TOLD TO TALK TO THE DEALERSHIP, BUT NO ACTION JUST THE RUNAROUND GAME, CALLED THE CHRYSLER NUMBER PROVIDED BY DEALER, AND THE SAME THING, NOW IT'S JUNE 2013 CALLED AGAIN, BUT WAS TOLD THEY DID NOT MANUFACTURED THE PART YET. SO, THE 4-WHEEL POWER DRIVE LIGHT COMES ON AS A WARNING TO SERVICE THE 4-WHEEL DRIVE, I BELIEVE IT HAS SOMETHING TO DO WITH THE RECALL PART FOR THE VEHICLE, DODGE RAM 1500-2010. I WANT TO BUY AMERICAN VEHICLE BECAUSE I WANT TO SUPPORT THE MOTOR VEHICLE INDUSTRIES OF THE UNITED STATES, AND TO KEEP AMERICANS JOB IN OUR FACTORY'S, BUT TO GET SOMETHING DONE FOR A RECALL, AFTER SEVEN MONTHS, THIS WILL BE MY LAST AMERICAN PRODUCT I WILL EVER PURCHASE, AND DA HELL WITH ALL THE AMERICAN WORKERS, FIRST THEY SEND OUT A LETTER, AND THEN THE RUNAROUND. WHAT A BUNCH OF BULL. *TR

Mileage: 63,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE RECALL REPAIR WAS NOT PERFORMED BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A DATE FOR EXPECTED AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

Mileage: 16,000

DRIVING UP A STEEP MOUNTAIN HIGHWAY WHEN TRUCK LURCHED VIOLENTLY TWICE AND CAME TO A COMPLETE STOP IN THE MIDDLE OF A SWITCHBACK CORNER WITH A HORRIBLE DRAGGING SOUND AND SMOKE EVERYWHERE. THE TRUCK WOULD NOT GO FORWARD OR BACKWARD. OIL AND DRIVELINE PARTS WERE ALL OVER THE HIGHWAY. DENTED THE GAS TANK (POSSIBLY PUT A HOLE IN THE GAS TANK), WE WERE TOLD THE GAS TANK WAS DAMAGED AND NEEDED REPLACED. THE REAR-END PINION NUT CAME LOOSE AND LOCKED UP THE REAR END CAUSING THE DRIVELINE TO FALL OUT ONTO THE HIGHWAY, TORE A HOLE IN THE TRANSFER CASE AND DAMAGED THE GAS TANK. WE WERE SIMPLY LUCKY THERE WERE OTHER MOTORISTS ON SAME HIGHWAY THAT COULD STOP AND HELP US AVOID A MAJOR COLLISION ON THE STEEP, BLIND CORNER/ON THE MOUNTAIN HIGHWAY. DODGE IS GIVING US THE "RUN AROUND" ON GETTING THIS FIXED. THEY FINALLY REPAIRED THE TRUCK, PUTTING THE SAME, BUT NEW FAULTY PART THAT IS IN THE MIDDLE OF A RECALL PROCESS, INTO OUR TRUCK AND WANTING US TO BE HAPPY WITH IT. WE ARE NOT. WE DO NOT FEEL SAFE DRIVING THE TRUCK WITH THE SAME FAULTY PART IN THE PICKUP. DODGE HAS NO "FIX" FOR US. THEY WANT US TO DRIVE OUR PICKUP WITH THE RECALLED PART UNTIL THEY COME UP WITH A FIXED PART. WE ARE NOT WILLING TO DO THIS. WHAT ARE OUR OPTIONS? *TR

Mileage: 55,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE RECALL WAS EXPECTED TO BEGIN IN MAY OF 2013, HOWEVER THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED FAILURE. .

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE REAR DIFFERENTIAL SEIZED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE PINION NUT FAILED AND WOULD NEED TO BE REPLACED. THE CONTACT HAD ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) THAT WOULD CORRECT THE PROBLEM, BUT THE MANUFACTURER STATED THAT THEY STILL DID NOT HAVE A REMEDY FRO THE RECALLED FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 55,100. *TR

Mileage: 55,100

SATURDAY, JUNE 1, 2013 I NOTICED A HUMMING NOISE COMING FROM THE UNDERCARRIAGE UPON BRAKING AND/OR LETTING OFF THE ACCELERATOR. THE NOISE CONTINUED TO GET LOUDER THROUGHOUT MY DRIVE UNTIL I DECIDED TO PULL OVER AND INSPECT FOR A PROBLEM. I LOOKED UNDERNEATH THE TRUCK AND AT ALL 4 WHEELS AND COULDN'T FIND THE PROBLEM AREA. UPON LEAVING THE PARKING LOT I PULLED BACK ONTO THE FREEWAY ACCESS ROAD AND REACHED 40 MPH. I BEGAN TO YIELD TO EXITING TRAFFIC AND STARTED SLOWING DOWN. FROM THE MINUTE I STARTED BRAKING I HEARD THE HUMMING NOISE AND FELT A STRONG RESISTANCE. THE SLOWER MY TRUCK GOT THE LOUDER THE NOISE WAS. WHENEVER I REACHED 20 MPH MY TRUCK WHEELS SEIZED UP AND I LOST ALL CONTROL OF MY VEHICLE. MY VEHICLE CAME TO STOP IN THE RIGHT HAND LANE OF THE ACCESS ROAD. UPON EXITING MY VEHICLE I NOTICED THE DRIVE SHAFT LAYING ON THE GROUND. I TRIED TO PUSH THE VEHICLE OUT OF TRAFFIC BUT WAS NOT ABLE TO MOVE IT. *TR

Mileage: 115,000

2010 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE .

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN: REAR AXLE PINION NUT MAY LOOSEN AT DIFFERENTIAL). THE CONTACT STATED THAT THE NOTICE WAS RECEIVED OVER 2 MONTHS AGO AND THE PARTS HAD NOT BECOME AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CURRENT MILEAGE WAS 31,000. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS NOTIFIED BY MAIL IN DECEMBER THAT THERE WAS A RECALL ON MY TRUCK A 2010 DODGE RAM. THEY STATED THAT THE REAL AXLE PINION NUT(RECALL NUMBER M34)WAS INSTALLED WITHOUT AN ADHESIVE PAD. DODGE STATED THAT THE RESULT OF THIS COULD RESULT IN TOTAL SEIZURE OF THE REAR AXLE OR LOSS OF ACCELERATION AT ANY TIME. AFTER THE FIRST CALL THEY TOLD ME THE PARTS WOULD BE AVAILABLE AND I WOULD JUST HAVE TO WAIT. IT IS NOW MAY 26 AND THEY STILL DO NOT HAVE THE PARTS. I HAVE A NEW BORN BABY AND THEY SAID THERE IS NOTHING I CAN DO BUT DRIVE AROUND AND HOPE NOTHING HAPPENS TO ME AND MY FAMIL. I HAVE CALLED 10 TIMES. I WAS TO,D THE PARTS WOULD BE AVAILABLE IN JANUARY THEN MARCH THEN APRIL. STILL NO PARTS WHAT CAN I DO TO NOT HAVE TO WORRY ABOUT DRIVING MY UNSAFE TRUCK. PLEAS ASSIST ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THERE WAS A LOUD NOISE THAT CAME FROM THE REAR OF THE VEHICLE. THE BRAKES SEIZED AND THE VEHICLE HESITATED TO STOP. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE REAR DRIVESHAFT AND DIFFERENTIAL HAD BECOME SEPARATED. THE VEHICLE WAS REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID 13V038000 (POWER TRAIN: REAR AXLE PINION MAY LOOSEN AT DIFFERENTIAL), IN WHICH THE VIN WAS INCLUDED. THE FAILURE AND CURRENT MILEAGE WAS 51,000.

Mileage: 51,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE HEARD A LOUD WHISTLING NOISE AND AS HE DECELERATED, THE REAR WHEELS SEIZED AND THE VEHICLE SKIDDED OFF THE ROADWAY. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE REAR AXLE PINION NUT BECAME LOOSE AND CAUSED THE AXLE TO SEIZE. AS A RESULT, THE ENTIRE SUSPENSION END OF THE VEHICLE WOULD NEED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN), IN WHICH THE CONTACT'S VEHICLE WAS INCLUDED. THE DEALER ADVISED HOWEVER THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE AND THAT HE WOULD BE USING THE SAME DEFECTIVE PARTS WHEN REPAIRING THE VEHICLE. THE VEHICLE WAS REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 31,466.

Mileage: 31,466

RCVD. SAFETY RECALL N08/NHTSA 13V-038 FROM CHRYSLER CORP. APPROX. 30 DAYS AGO ABOUT THE REAR AXLE PINION NUT ON MY 2010 RAM 1500 STATING THAT THE TRUCK WAS UNSAFE AND THAT THEY WERE CONCERNED ABOUT MY SAFETY. CALLED LOCAL DEALER TO SCHEDULE APPT. TO HAVE FIXED AND DEALER STATED THAT THE PART WAS UNAVAILABLE, WAITED ANOTHER WEEK AND CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND GOT THE SAME EXCUSE FROM THEM THAT THE PARTS WERE ON BACK ORDER. SOMETHING NEEDS TO BE DONE TO MOTIVATE THIS COMPANY TO TAKE CARE OF THEIR RESPONSIBILITIES IN A TIMELY MANNER, NOT EVERYONE CAN PARK THEIR VEHICLE AND WAIT FOR THIS TO BE RESOLVED WHENEVER CHRYSLER GETS AROUND TO IT. HAVE READ OTHER COMPLAINTS ON THIS WEBSITE ABOUT REAR AXLE LOCK-UP AND OTHER ACCIDENTS WITH THE DRIVE SHAFTS. HOPEFULLY THIS WILL BE FIXED BEFORE ANOTHER ACCIDENT OCCURS OR SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR

WHILE DRIVING 70MPH DOWN HWY HEARD A LOUD THUMP UNDER CAR, THEN A LOT OF BANGING UNDER TRUCK, REAR OF TRUCK JUMPED AND BOUNCED A LITTLE. THEN WHILE TRYING TO ACCELERATE AND GET OFF FREEWAY FROM THE FAST LANE HAD NO THROTTLE RESPONSE SO COST ACROSS FOUR LANES TO THE SHOULDER ONCE GOT TO SHOULDER I WENT TO HIT BREAKS BUT REAR END LOCKED UP BEFORE I COULD AND TRUCK CAME TO A SCREECHING HALT. GOT OUT OF TRUCK AND DRIVE SHAFT WAS ON THE GROUND HANGING FROM TRANSMISSION, THE REAR END SPLINE SHAFT WAS STICKING OUT OF REAR END BUT BENT REALLY BAD. THE REAR END FLANGE AND U BOLT WAS COMPLETELY GONE ALONG WITH ABOUT A FOOT OF THE DRIVE SHAFT. THE TRANSMISSION NOW GRINDS WHEN SHIFTIN IN TO GEAR AND PARK . MY EXHAUST IS ALL SMASHED UP FROM DRIVE SHAFT WHIPPING AROUND THE CHROME TIPS OUT OF THE BACK BUMPER ARE DROPPED ABOUT 1 INCH AND PUSHED OUT FROM BUMPER 2 INCHES. TO ME LOOKS LIKE REAR END LOCKED UP AND RIPPED THE DRIVE SHAFT IN TWO. *TR

Mileage: 54,000

WAS JUST NOTIFIED OF THE RECALL FOR THE REAR AXLE PINION NUT PROBLEM AND WHEN I CALLED CHRYSLER VIA THEIR TOLL FREE NUMBER, I WAS TOLD THAT THE RECALL NOTICE WAS MAILED ON 4/1/2013 EVEN THOUGH I DID NOT RECEIVE IT FOR 30 DAYS. WAS ALSO TOLD THAT THEY HAVE NO ESTIMATED DATE ON WHEN THE REPAIR PART WOULD BE AVAILABLE. SO WE ARE EXPECTED TO CONTINUE TO DRIVE OUR UNSAFE VEHICLES SEVERAL MONTHS AFTER INITIAL RECALL BECAUSE CHRYSLER IS FAILING ON THE MANUFACTURE OF AND DELIVERY OF REPAIR PART. I THINK I WILL GO CALL AN ATTORNEY. *TR

Mileage: 22,000

STILL NO REMEDY PARTS AVAILABLE (ACCORDING TO MY DODGE DEALER) TO SATISFY A REAR AXLE PINION NUT SAFETY RECALL. I RECEIVED THE SAFETY RECALL NOTICE M34 VIA US MAIL IN OCTOBER 2012 WITH THE STATEMENT "CHRYSLER ANTICIPATES THE REMEDY PARTS WILL BE MADE AVAILABLE WITHIN THE 1ST QUARTER OF 2013." WELL, IT'S MAY 1ST AND NO ACTION. I'M CONCERNED THAT THIS DELAY COULD INCREASE THE LIKELIHOOD OF A PROBLEM ON MY REAR AXLE. I'M ALSO CONCERNED THAT THE VALUE OF MY TRUCK IS DIMINISHED UNTIL THE REPAIR CAN BE MADE. PLEASE DEMAND THAT CHRYSLER REMEDY THIS ASAP. THANK YOU! *TR

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN), HOWEVER THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD CONCERN OF THE SAFETY ISSUES MENTIONED IN THE RECALL. THERE WAS NO FAILURE.

RECEIVED RECALL NOTICE CHRYSLER M34-N08/NHTSA 12V-474 IN DECEMBER 2012, PRIOR TO HAVING 100,000 MILES ON MY VEHICLE. NOW IN LATE MARCH 2013 (OUT OF WARRANTY-MILEAGE), THE REAR DIFFERENTIAL HAS STARTED MAKING A LOUD WHINING NOISE. THE DEALERSHIP HAS DONE A PRELIMINARY DIAGNOSIS OF BEARING FAILURE AND SUGGESTED THE REAR DIFFERENTIAL BE REBUILT. I HAVE FOLLOWED ALL PM'S AND FIND IT HARD TO BELIEVE THAT MY REAR DIFFERENTIAL IS FAILING AT 111,000 MILES. OF COURSE THE PARTS FOR RECALL ARE NOT AVAILABLE AND NEITHER CHRYSLER OR THE DEALERSHIP WILL RECOGNIZE THE SUBSEQUENT FAILURES OF THE RECALLED REAR AXLE PINION NUT FAILING. I NEED MY VEHICLE FOR WORK RELATED PURPOSES AND AM TERRIFIED OF DRIVING MY VEHICLE. CHRYSLER AND THEIR DODGE DEALERSHIPS NEED TO BE BETTER PREPARED FOR THIS RECALL, RECOGNIZE THAT THE REAR AXLE PINION NUT FAILING CAN/WILL CAUSE SUBSEQUENT FAILURES IN A REAR DIFFERENTIAL, AND PROVIDE ADEQUATE REPAIRS TO MITIGATE ANY FUTURE ISSUES WITH THE REAR DIFFERENTIAL. *TR

Mileage: 111,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE REAR END OF THE VEHICLE SWERVED LEFT AND RIGHT UNCONTROLLABLY. THE VEHICLE WAS BROUGHT TO A STOP WAS LATER TOWED TO A DEALER FOR DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE REAR AXLE SEIZED, THE PINION SHAFT HAD BECOME DETACHED, AND THE U JOINT DETACHED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT SINCE THE VEHICLE WAS USED FOR TOWING, IT WAS INELIGIBLE TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,000...UPDATED 10/30/13 *BF UPDATED 11/4/2013 *JS

Mileage: 74,000

DRIVING VEHICLE AND HEARD A CLANKING NOISE FROM REAR END, IT GOT LOUDER OVER THE NEXT 2-3 MILES THEN DRIVE SHAFT DROPPED FROM REAR DIFFERENTIAL. CALLED CHRYSLER TO ASK IF THERE WERE ANY KNOWN PROBLEMS AND WAS INFORMED THERE WAS NONE. HAD VEHICLE TOWED OVER 50 MILES TO A GARAGE TO HAVE DRIVE SHAFT REINSTALLED, NOTICED A GRINDING SOUND WHILE DRIVING BOTH ON ACCELERATE AND DECELERATE. RECEIVED A RECALL NOTICE LATER IN 2012 ABOUT THE REAR AXLE PINION NUT BEING FAULTY. CALLED DEALER AND SET APPOINTMENT TO HAVE RECALL FIXED ALONG WITH A SECOND RECALL FOR A/C BLOWER MOTOR DOOR, TOOK 2 DAYS DOWN TIME AND WHEN I WENT TO PICK UP TRUCK, THE M34 RECALL AS ITS KNOWN WAS NOT ADDRESSED BUT A/C WAS FIXED. I WAS TOLD THAT THEY WOULD HAVE TO FIX ANY DAMAGE CAUSED TO THE REAR END FROM THE RECALL WHICH IS THE NOISE IM HEARING BUT UNFORTUNATELY CHRYSLER DOES NOT EVEN HAVE THE PART NOR AN EXPECTED RELEASE DATE FOR THE PART TO BE AVAILABLE AND THAT THEY WOULD REPAIR EVERYTHING AT THE SAME TIME. AFTER OVER A MONTH OF CHECKING BACK ON PROGRESS OF PART I INFORMED THE SERVICE WRITER THAT THE NOISE IS GETTING WORSE, AT THAT TIME HE STATED TO MAKE AN APPOINTMENT TO BRING VEHICLE IN AND THEY WOULD EXPEDITE THE PART AND GET IT FIXED AND THEY WOULD GET ME INTO A LOANER OR RENTAL SINCE I USE MY TRUCK DAILY FOR WORK. WHEN I WENT TO SET THE APPOINTMENT A WEEK OR SO LATER I WAS TOLD THEY CANT GIVE ME A LOANER OR RENTAL......ANOTHER COST OUT OF MY POCKET BESIDES THE REPAIR AN TOW I ALREADY PAID AND THE TWO DAYS DOWN I HAD TO TAKE FOR THE FIRST RECALL VISIT.... I THEN PROCEEDED TO CALL THE NUMBER ON THE RECALL NOTICE TO SPEAK WITH SOMEONE AT CHRYSLER AND THEY SAID THEY WOULD SEE WHAT THEY CAN DO....THAT WAS 3/5/2013.... ONLY TO FIND OUT THAT BECAUSE MY TRUCK IS NOW OVER THE 60 MONTH 100K MILEAGE IM NOT ELIGIBLE FOR WARRANTY RENTAL COVERAGE.....THE PROBLEM OCCURRED ALMOST A YEAR AGO. *TR

Mileage: 82,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, THE REAR SUSPENSION FAILED AND DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THERE WAS A RECALL BUT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V474000 (POWER TRAIN). THE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.

Mileage: 54,000

DRIVE SHAFT AND REAR DIFFERENTIAL FAILED. VEHICLE STOPPED IN LEFT TURN LANE OF INTERSECTION. WITH GREEN LIGHT, PRESSED ACCELERATOR AND LOUD BANG WAS HEARD. VEHICLE WOULD NOT MOVE AND UPON INSPECTION FOUND BROKEN DRIVE SHAFT AND BROKEN DIFFERENTIAL. *TR

Mileage: 33,400

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE STEERING WHEEL BEGAN TO SHIFT TO THE SIDE AND THE VEHICLE WOULD NOT RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE REAR DRIVE SHAFT AND THE TRANSFER CASE WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

Mileage: 78,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH THE REAR END OF THE VEHICLE LOCKED. THE CONTACT STOPPED THE VEHICLE ON THE SHOULDER OF THE ROAD TO INSPECT IT AND NOTICED THE DRIVE SHAFT DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000

VEHICLE WAS TRAVELING AT 70 MPH. VIBRATION AND HOWLING/WHINING NOISE STARTED COMING FROM THE REAREND,OWNER SLOWED DOWN TO EXIT THE HIGHWAY,AS THE VEHICLE WAS BRAKING TO A STOP LOUD CLUNKING AND GRINDING NOISE COMING FROM THE REAR END.THE DRIVE SHAFT SEPARATED FROM THE REAR END OF THE VEHICLE,RIGHT REAR WHEEL LOCKED AND SLID ABOUT 8 FEET.. DRIVER EXITED THE VEHICLE,TOOK PICTURE OF DRIVE SHAFT ON THE GROUND UNDERNEATH THE TRUCK. NO PREVIOUS INDICATIONS OF ANY PROBLEMS. CHRYSLER HOT LINE WAS CALLED. VIN WAS IDENTIFIED AS BE INVOLVED IN A RECALL M-34. RECALL NOTICE HAD NOT BEEN RECEIVED BY OWNER,DODGE REP SAID RECALL NOTICES WERE BEING SENT OUT STARTING 5 DEC 2012. VEHICLE WAS TOWED TO NEAREST DODGE DEALER. *TR

Mileage: 43,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT THE REAR DIFFERENTIAL FROZE ON THE VEHICLE AND KNOCKED OUT THE REAR AXLE, DRIVE SHAFT AND THE TRANSFER CASE. THE CONTACT WAS TRAVELING 35 MPH AT THE TIME OF THE FAILURE. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER AND WAS TOLD THAT THE PINION NUT ON THE REAR DIFFERENTIAL WAS LOOSE, CAUSING THE REAR WHEELS TO SEIZE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 42,000.

Mileage: 42,000

THE DRIVESHAFT COMPLETELY FELL OFF MY TRUCK LOCKING UP THE REAR END. THE TRUCK BOUNCED VIOLENTLY DOWN THE ROAD LEAVING SKID MARKS AND HOLES IN THE PAVEMENT WHERE THE DRIVESHAFT HIT IT UNTIL THE WHOLE THING FINALLY CAME OFF. SMOKE ROLLED FROM UNDER THE VEHICLE WHEN IT FINALLY STOPPED. LUCKILY I WAS ON A SIDE ROAD AND NOT IN TRAFFIC WHEN THE FAILURE OCCURRED. UNDER DIFFERENT ROAD CONDITIONS & SPEED THIS FAILURE COULD DEFINITELY HAVE LED TO A ROLL-OVER AND POTENTIALLY FATAL ACCIDENT. I WAS NOT NOTIFIED BY CHRYSLER OF ANY POTENTIAL FAILURE. *TR

Mileage: 42,000

DRIVE SHAFT DROPPED OUT FROM THE REAR AXLE ON THE MAIN ROAD, REAR AXLE LOCKED UP. BOTH REAR TIRES WOULD NOT SPIN FREELY. ALL DIFFERENTIAL FLUID LEAKED OUT FROM WHERE THE DRIVE SHAFT ONCE ENTERED. TRUCK IS NOW IN A DODGE CERTIFIED DEALERSHIP. *TR

Mileage: 27,000

DRIVING ON HIGHWAY IN TRAFFIC, HEARD A LOUD CLUNKING, SCRAPING NOISE. PULLED OVER AND ASSESSED THAT THE DRIVE SHAFT WAS HANGING AND HAD BROKEN AWAY FROM THE REAR DIFFERENTIAL. REAR WHEELS WERE LOCKED. *TR

Mileage: 65,000

THE REAR DIFFERENTIAL IN MY RAM LOCKED UP AT 35 MPH CAUSING THE DRIVESHAFT TO BREAK, THE REAR OF THE TRUCK TO JUMP IN THE AIR APPROXIMATELY 2FT, AND MAKING IT SKID FOR 40FT TO A HARD STOP IN THE MIDDLE OF THE ROAD NEAR A BUSY INTERSECTION. DODGE HAS YET TO RECOGNIZE THIS ISSUE AND TO DO SOMETHING ABOUT IT DESPITE IT HAPPENING TO MULTIPLE RAMS. THIS IS EXTREMELY DANGEROUS!!! EVEN THE DEALERSHIPS FAIL TO SHOW ANY CONCERN OVER THIS ISSUE. IT WAS TAKEN TO MILLER DODGE IN MARTINSBURG AND WILL BE LOOKED AT MONDAY. *TR

Mileage: 44,400

DRIVING AROUND 35 MPH STARTED TO HEAR WHINING NOISE. IT KEPT GETTING LOUDER THEN ALL THE SUDDEN ALOT OF BANGING AND THE REAR WHEELS LOCKED UP CAUSING ME TO SKID OUT OF CONTROL. GOT OUT LOOKED UNDER THE TRUCK FOUND MY DRIVE SHAFT ON THE GROUND. I HAVE PICTURES OF THE DAMAGE FOR PROOF. DEALER SAID THE NUT FOR THE RING AND PINION FELL OFF. PLEASE MAKE THIS A RECALL BEFORE SOMEONE DIES. *TR

Mileage: 21,000

I AS DRIVING ALONG THE REAREND STARTED WHINING A LITTLE AS I CAME TO A STOP. AS I STARTED TO PULL AWAY IT VIBRATED AND THEN THE DRIVELINE FELL TO THE PAVEMENT. I CALLED A TOWTRUCK AND THEN THE SERVICE DEPT AT TWO DIFFERENT DEALER SHIPS AND BOTH TOLD ME IT WAS NOT UNDER WARRANTY. SO I TOOK IT TO THE SHOP MY EMPLOYER USES AND THEY FOUND THAT THE PINION NUT BACKED OFF AND THE DRIVELINE WAS BENT. ALSO IT CAUSED MY REAREND TO LOCK UP AND HAVE TO BE REBUILT. *TR

Mileage: 68,540

I HAVE CONTACTED DODGE 5 TIMES TO HAVE THEM REPLACE MY TRANSMISSION AND DIFFERENTIAL AS THEY ARE NOT WORKING PROPERLY. THEY DON'T SHIFT WHEN NECESSARY, THEY DON'T ENGAGE WHEN NEEDED AND AS A RESULT I HAVE ALMOST BEEN IN 2 ACCIDENTS. THE FIRST HAPPENED A FEW WEEKS AGO WHEN AFTER THEY HAD FAILED TO DETECT ANY PROBLEMS WHILE MY TRUCK WAS IN FOR SERVICE AND MY COMPLAINT THAT THE TRANSMISSION AND DIFFERENTIAL WERE NOT WORKING PROPERLY, THE DRIVE SHAFT ACTUALLY FELL OFF THE TRUCK WHILE IT WAS IN MOTION AND THE BOLT HOLDING THE U-JOINT FOR THE DRIVE SHAFT SHOT INTO THE DIFFERENTIAL RESULTING IN THE REAR WHEELS LOCKING UP. I WAS IN THE MIDST OF TRAFFIC WHEN THIS HAPPENED AND 2 CARS SWERVED TO MISS ME. I HAD IT TOWED TO THE DEALER, AND THE REPLACED THE DRIVE SHAFT AND A COUPLE PIECES IN THE DIFFERENTIAL, BUT DIDN'T ADDRESS THE TRANSMISSION ISSUE AND NOW THE DIFFERENTIAL WASN'T WORKING PROPERLY AND MAKING NOISE. AFTER CONTACT DODGE ABOUT IT AGAIN, THEY ARE TELLING ME THAT THE DEALER SAYS THERE'S NOTHING WRONG SO THEY WONT REPLACE THE TRANSMISSION OR THE DIFFERENTIAL EVEN THOUGH THEY ARE COVERED UNDER WARRANTY. THE DEALER SPECIFICALLY TOLD ME THAT THEY KNOW SOMETHING IS WRONG, BUT THEY AREN'T SURE EXACTLY WHAT AND THE ONLY WAY TO REALLY FIX THE ISSUES WOULD BE TO REPLACE THE ENTIRE TRANSMISSION AND THE ENTIRE DIFFERENTIAL BECAUSE THEY EACH HAVE SOME MANY PARTS TO THEM. AT THIS POINT, I WOULD LIKE TO FILE AN OFFICIAL COMPLAINT AS IT SEEMS THE ONLY WAY DODGE WILL HONOR THEIR WARRANTY IS IF SOMEONE DIES. YESTERDAY I WAS MAKING A LEFT TURN AND ONCOMING TRAFFIC ALMOST HIT ME BECAUSE THE TRANSMISSION WOULDN'T ENGAGE IN GEAR FOR THE TRUCK TO MOVE FORWARD. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD AN ABNORMALLY LOUD NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT MENTIONED THAT THE WHEELS SEIZED AND THE DRIVE SHAFT FRACTURED. AS A RESULT, HE LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 49,000.

Mileage: 49,000

WAS DRIVING MY 2010 DODGE RAM 1500 PICKUP AT 40 MPH WHEN I FELT/HEARD SOMETHING SNAP FROM UNDERNEATH THE TRUCK, PULLED OFF AND SAW THE DRIVE SHAFT HAD BROKE OFF THE REAR-END, DAMAGED THE TRANSFERCASE, SHREDDED OUT ALL THE GEARS, AND LOCKED UP THE REAR-END. VEHICLE IS UNDER WARRANTY AND THE DEALERSHIP HONORED ALL REPAIRS UNDER WARRANTY. *TR

Mileage: 24,304

I WAS DRIVING DOWN THE HIGHWAY HEARD A HIGH PITCHED WHINE AND THE BOOM THE DRIVELINE CAME OFF THE REAR DIFFERENTIAL AND THE REAR WHEELS LOCKED UP. I HAVE RESEARCHED THIS AND MANY PEOPLE HAVE EXPERIENCED THE SAME PROBLEM. DEALER HAS TO REPLACE ALL COMPONENTS FROM THE CENTER OF THE TRUCK BACK. *TR

Mileage: 74,000

I WENT TO HUNTSVILLE, ALABAMA AND GOT MY TWO GRANDCHILDREN ON JULY 23, 2012 AND THEY SPENT THREE WEEKS WITH ME IN MICHIGAN. ON FRIDAY AUGUST 10, 2012, I TOOK THEM HOME. ON SATURDAY, AUGUST 11, 2012 AS I WAS DRIVING DOWN PULASKI PIKE GETTING READY TO MAKE A LEFT TURN MY TRUCK WOULD NOT TURN. THE MAN AT THE SERVICE STATION WAS WAVING FOR ME TO LET MY WINDOW DOWN AND I DID AND HE SAID MA YOUR DRIVE SHAFT IS ON THE GROUND. I GOT OUT OF MY TRUCK AND WAS ASTONISHED THAT THIS BIG LONG PIPE WAS ON THE GROUND. MY FATHER CAME AND SAID YOUR PINION NUT BACKED ITSELF OFF THE PINION AND THAT THERE WAS NO LOCTITE ON THE PINION NUT AND THAT COULD HAVE BEEN VERY DANGER HAD IT HAPPEN WHEN I WAS CARRYING MY GRANDCHILDREN HOME. MY FATHER IS A MECHANIC AND HE PUT MY DRIVE SHAFT BACK ON AND I DROVE MY TRUCK BACK TO MICHIGAN AND TOOK MY TRUCK TO MORAN CHRYSLER JEEP DEALERSHIP IN ST. CLAIR. AND THEY SAID IT WAS PUT BACK TOGETHER OK BUT NEED A SEAL ON THE DIFFERENTIAL CASE BUT THE PEOPLE I WORK WITH KNEW THEY WERE USING DEFECTED PINION NUTS.I WORK AT THE MARYSVILLE AXLE PLANT WHICH IT USE TO BE DETROIT AXLE PLANT. *TR

Mileage: 82,678

WHILE COMING DOWN HIGHWAY 36 INTO SUSANVILLE, CALIF. OUR TRUCK STARTED MAKE A ODD NOISE, WE COULD NOT STOP TO CHECK IT OUT BECAUSE OF THE ROAD, AS WE CAME UP ON AN AREA WHERE WEE COULD LOOK AT IT GOT REALLY LOUD AND WE HEARD A THUMP AND THE REAR AXLE LOCKED UP. WE THEN SKID ACROSS THE ROAD TO A PULL OFF AREA WHAT WE FOUND WAS OUR DRIVE SHAFT HAD COME OUT OF THE REAR AXLE. THE TRUCK HAD TO BE TOWED INTO TOWN WHERE IT STILL IS. WHEN WE CALLED ON JULY 30TH I WAS TOLD THERE WAS 45 OTHER TRUCKS WAITING FOR THE SAME PART, I CALLED AGAIN ON AUGUST 10TH AND THEY ARE NOW TELLING US MAYBE SOMETIME IN OCTOBER. THE PROBLEM HAS BEEN IDENTIFIED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. BUT I BELIEVE THE SCOPE OF THE PROBLEM IS GREATER THEN WHAT IS BEING REPORTED TO FEDERAL AGENCIES. *TR

Mileage: 62,000

WHEN SLOWING DOWN KEPT HEARING A HUMMING NOISE COMING FROM THE REAREND. ABOUT 10 MINUTES LATER I SLOWED DOWN TO MAKE A TURN AND BOOM THE DRIVESHAFT FALLS OUT OF THE REAREND AND THE REAR WHEELS LOCK UP. THE PINION NUT HAD COME OFF AND PINION YOLK (STILL ATTACHED TO THE DRIVESHAFT) CAME OUT OF THE REAREND. THE CHRYSLER DEALERSHIP DETERMINED THAT THE DRIVESHAFT WAS NOT REUSABLE AND HAD TO REPLACE THE REAREND HOUSING AND ALL IT'S INTERNAL PARTS. *TR

Mileage: 20,231

WHILE TRAVELING AT SPEED OF 15 MPH,HEARD LOUD BANG FROM REAR THE TRUCK SHOOK. VEHICLE WAS TOWED TO DEALERSHIP WHERE THEY DETERMINED THE DIFFERENTIAL BROKE DUE TO MECHANICAL FAILURE. THEY DID NOT SAY ANYTHING ABOUT TRANSMISSION. ORDERED PARTS ARE ON BACK ORDER. *TR

Mileage: 40,000

WHILE ON VACATION I WAS DRIVING 45 MPH AND HEARD A WHINNING NOISE COMING FROM THE REAR OF TRUCK. IT GOT LOUDER AND LOUDER VERY QUICKLY AND THEN I HEARD A LARGE BANGING NOISE AND THE REAR WHEELS FROZE UP CAUSING THE TRUCK TO SKID TO A STOP IN THE MIDDLE OF THE ROAD. GOT OUT OF SAID TRUCK AND NOTICED THE REAR OF THE DRIVESHAFT LAYING ON THE GROUND. PUT IT IN 4 WHEEL DRIVE TO GET OF THE ROAD AND NOTICED THE REAR WHEELS WERE LOCKED SOLID AND WAS BARELY ABLE TO GET THE TRUCK TO MOVE TO GET OF THE ROAD. THE PINION NUT CAME LOOSE CAUSING THE DRIVESHAFT TO FALL OFF IN TURN THE PINION MOVED IN THE REAR AXEL CAUSING CATASTROPHIC FAILURE INSIDE THE REAR DIFFERENTIAL. *TR

Mileage: 39,200

THE VEHICLE BEGAN MAKING A WHINING NOISE IN THE REAR DURING DECELERATION, BOTH FROM SIMPLY LETTING OFF THE ACCELERATOR AND BRAKING. NOISE BEGAN 50 MILES FROM RESIDENCE, AND PROGRESSIVELY BECAME LOUDER ON THE DRIVE HOME. AT ROUGHLY 17 MILES FROM MY CURRENT RESIDENCE, A LOUD NOISE WAS HEARD FOLLOWED BY MORE LOUD RUMBLING AND SMOKE FROM DIFFERENTIAL FLUID SLINGING ONTO THE EXHAUST. I TURNED ON TO A SIDE ROAD AND BEGAN COASTING UNTIL REACHING A SAFE LOCATION TO PULL OVER; HOWEVER, BEFORE STOPPING THE REAR DIFFERENTIAL LOCKED UP CAUSING THE TRUCK TO SKID TO A STOP. UPON EXITING THE VEHICLE, I COULD SEE THE DRIVE SHAFT HANGING ON THE GROUND, IT'S REAR CONNECTING BOLTS SHEARED, AND THE DIFFERENTIAL YOKE WAS MISSING. I COULD SEE THE PINION SHAFT SLOPPILY RESTING IN THE THE DIFFERENTIAL WHERE THE YOKE SHOULD HAVE BEEN. I PAID TO HAVE IT HAULED TO THE LOCAL DODGE DEALERSHIP, WHO INDICATED THEY "DID NOT HAVE A QUALIFIED REAR END TECHNICIAN", AND SAID I'D "HAVE TO HAVE IT TOWED TO ANOTHER ONE AT MY PERSONAL EXPENSE" 50 MILES AWAY. AFTER CONTACTING CHRYSLER, THEY REIMBURSED MY TOWING EXPENSE, AND TOWED IT TO THE OTHER DEALERSHIP. THE SECOND DEALERSHIP SAID THE RING AND PINION WERE BROKEN, AND WOULD HAVE TO BE REPLACED ALONG WITH THE CARRIER. AFTER WAITING ONE MONTH WITHOUT MY TRUCK, I CONTACTED THEM AND WAS TOLD THE PARTS NECESSARY TO FIX THE VEHICLE WERE ON BACKORDER, AND WOULD NOT BE AVAILABLE FOR 3 MONTHS. I CALLED CHRYSLER TO EXPEDITE THE PARTS, AND THAT AFTERNOON WAS TOLD THE PARTS HAD ARRIVED, AND WOULD BE FIXED IN 2-3 DAYS. AFTER ONE DAY, I WAS TOLD CHRYSLER OKAYED AFTERMARKET PARTS TO EXPEDITE THE REPAIR, BUT WERE FLAWED PREVENTING CORRECT REPAIR. THEY OFFERED TO LET ME HAVE IT BACK, BUT WARNED ME IT WOULD MAKE MORE NOISE THAN BEFORE. I REQUESTED THAT THEY FIX IT RIGHT OR NOT AT ALL. CHRYSLER THEN INDICATED PARTS WOULD NOT BE AVAILABLE FOR 5 MONTHS. *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, A HUMMING SOUND EMITTED FROM THE POWER TRAIN. THE CONTACT APPLIED THE BRAKES AND THE REAR DIFFERENTIAL SEIZED, DESTROYING THE POWER TRAIN. THE CONTACT HAD THE VEHICLE TOWED TO A DEALER. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE DUE TO PART AVAILABILITY. THE CONTACT THEN TRADED THE VEHICLE TO THE DEALER. THE FAILURE MILEAGE WAS 34,200.

Mileage: 34,200

I WAS DRIVING VEHICLE AT 55 MPH ALONG UNDIVIDED 2 LANE HIGHWAY. DIFFERENTIAL BEGAN TO MAKE WHINING NOISE AND THEN WITHIN 1-2 MINUTES THE REAR DIFFERENTIAL LOCKED UP AND THE DRIVE SHAFT YOKE BROKE CAUSING THE DRIVE SHAFT TO DROP TO THE GROUND. DUE TO THE SPEED, VEHICLE CONTROL WAS DIFFICULT WHILE ATTEMPTING TO STOP. ONCE STOPPED, DRIVE SHAFT YOKE WAS OBVIOUSLY SNAPPED OFF AND PASSENGER SIDE REAR TIRE HAD MELTED RUBBER FROM BEING DRAGGED FOR A FEW HUNDRED FEET WHEN DIFFERENTIAL LOCKED UP. VEHICLE WAS TAKEN TO DEAL AND AFTER 2 WEEKS DETERMINATION WAS MADE THAT SOMETHING SEIZED IN THE DIFFERENTIAL AND CAUSED INTERNALS TO BE DESTROYED. DEALER HAS NOT MENTIONED CURRENT RECALLS OR INVESTIGATIONS. AS OF NOW, I HAVE BEEN TOLD THAT DODGE IS NOT MAKING THE PARTS NEEDED AND THAT A MINIMUM OF 1 MONTH LEAD TIME IS EXPECTED BEFORE PARTS BECOME AVAILABLE. I AM TOLD NO LOANER VEHICLE OR RENTAL CAR WILL BE PROVIDED. *TR

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, BOTH OF THE REAR WHEELS LOCKED. AS A RESULT, THE DRIVE SHAFT BROKE OFF THE REAR DIFFERENTIAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM WHO DID NOT OFFER ANY ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 85,200.

Mileage: 85,200

I NOTICED THE VEHICLE MAKING A HUMMING/RUBBING SOUND COMING FROM THE REAR END WHEN MOVING 20-35MPH AND COMING TO A STOP. I PARKED THE VEHICLE UNTIL I WAS ABLE TO GET IT TO THE DEALERSHIP, SO THE TECHNICIAN COULD TEST DRIVE AND LOCATE THE PROBLEM. UPON HIS INITIAL LEAVING HE HEARD NOTHING SO HE PROCEEDED TO PICK UP THE SPEED TO 55MPH TO CHECK FOR VIBRATION IN A NEUTRAL COAST DOWN. UPON REACHING 45MPH THE DRIVE-SHAFT COMPLETELY SNAPPED AND SEPARATED FROM THE REAR END ASSEMBLY, RESULTING IN THE REAR END COMPLETELY LOCKING UP AND SENDING THE TRUCK SPINNING OUT OF CONTROL AND THE DRIVE SHAFT SWINGING VIOLENTLY UNDERNEATH THE TRUCK UNTIL THE TRUCK CAME TO REST IN THE MIDDLE OF THE ROAD. UPON FURTHER INSPECTION WHEN THE TRUCK WAS TOWED BACK TO THE DEALERSHIP THE TECHNICIAN NOTICED THE RACK AND PINION ASSEMBLY COMPLETELY UNTHREADED ITSELF FROM THE DRIVESHAFT RESULTING IN A CATASTROPHIC FAILURE OF THE REAR END. AS A RESULT IT COMPLETELY DESTROYED THE GEARS AND COMPONENTS WITHIN THE REAR END HOUSING INCLUDING DEEP GASHES INTO THE HOUSING ITSELF RENDERING IT UNSAFE TO RE-BUILD ON. THE DEALERSHIP HAS SINCE ORDERED A WHOLE NEW REAR END ASSEMBLY TO BE PURCHASED AND PLACED ON THE TRUCK AND CURRENTLY WAITING ON PARTS AS I WRITE THIS LETTER. *TR

Mileage: 24,000

DRIVING TRUCK AT APPROXIMATELY 65 MPH TO PASS ANOTHER VEHICLE. HEARD A LOUD, HIGH PITCHED MOANING/WHINING SOUND. TRUCK LOST POWER, PULLED OVER TO SIDE OF ROAD. WALKED AROUND TRUCK TO LOOK FOR CAUSE OF PROBLEM, SAW SMOKE, SMELLED BURNED METAL, SAW OILY SHEEN ON BACK OF TRUCK & ON FENDER. LOOKED UNDER TRUCK, SAW A HOLE WHERE A PLUG SHOULD HAVE BEEN IN REAR DIFFERENTIAL BOX. NOTIFIED DODGE ROADSIDE ASSISTANCE FOR TOW, CONTACTED DODGE/CHRYSLER CUSTOMER CARE TO REPORT PROBLEM, ACTIVATE WARRANTY. TRUCK BROUGHT TO DODGE DEALERSHIP WHO DENIED WARRANTY, CLAIMED VANDALISM THE CAUSE OF THE MISSING PLUG, NOT DEFECT. PURSUED THIS WITH DODGE WHO CONTINUED TO DENY FAULT. ONLY SUBMITTING THIS NOW BECAUSE SAW AN ARTICLE ONLINE ABOUT DIFFERENTIAL FAILURE ON DODGE, JEEP PRODUCTS. DUE TO DENIAL OF WARRANTY COVERAGE HAD TO PAY OVER $900 OUT OF POCKET AND SUBMIT CLAIM TO INSURANCE COMPANY. *TR

Mileage: 7,000

DRIVING HOME FROM DINNER, STARTED TO HEAR A LOUD WHINNING NOISE COMING FROM THE REAR END STARTED TO SLOW DOWN THEN NEXT THING I KNEW I HEARD A LOUD THUMP DRIVE SHAFT FELL OFF AND REAR END LOCKED UP. DEALER REPAIRED IT BUT I AM ALWAYS SCARED IT COULD HAPPEN AGAIN AND MAYBE AT HIGHER SPEEDS. IAM STARTING TO NOTICE THIS IS STARTING TO BE A BIG DEAL FOR ALOT OF PEOPLE ALSO. GO ON THE RAMFORUMZ.COM FORUM LOOK UNDER THE 2010 YEAR AND THERE ARE PEOPLE TELLING THERE STORIES. I HOPE NOBODY HAS TO LOOSE A LIFE FOR SOMEONE TO TAKE ACTION. *TR

Mileage: 27,000

I HAVE A 1500 DODGE 4X4. WHILE DRIVING HOME (WITH MY THREE KIDS) I PULLED UP TO A STOP SIGN AND NOTICED WHAT FELT LIKE MY BRAKES GRINDING. I ROLLED DOWN MY WINDOW AND IT WAS VERY LOAD. I DROVE ANOTHER 2 MILES MAYBE, PULLED UP TO ANOTHER STOP SIGN ONLY TO HAVE MY DRIVE SHAFT HIT THE PAVEMENT. A FEW MEN SELLING VEGETABLES ON THE CORNER HELPED PUSH IT BACKWARDS OFF THE ROAD. MY HUSBAND LATER WENT TO PICK IT UP WITH ONE OF HIS TRAILERS AND NOTICED THAT IN 4X4 WITH THE DRIVE SHAFT REMOVED IT WAS STILL LOCKED. THE DEALERSHIP HAS HAD IT FOR THREE WEEKS AND FIRST HAD PROBLEMS WITH THE PARTS, THEN SAID THAT THE PARTS WERE ON BACK ORDER, THEN SAID THAT THE HOUSING WAS DELIVERED BUT THE GEARS HAD TO BE INVESTIGATED AND RELEASED BY A REGIONAL MANAGER IN ORDER TO BE ORDERED. WHAT WOULD HAVE HAPPENED IF THAT HAD HAPPENED DOING 75MPH DOWN THE INTERSTATE THAT I WAS HEADING TOWARDS??? I HAVE LOOKED THROUGH FORUMS AND ONLINE AND NOTICED THAT THIS IS NOT TOO FREQUENT BUT STILL COMMON. WHAT TO DO? THREE WEEKS WITHOUT MY VEHICLE, NO END IN SITE ORDERING THE PIECES OF THE REAR END AND STILL NO ANSWER ON IF THE FRONT END OR TRANSMISSION HAVE ISSUES. *TR

Mileage: 56,000

STARTED TO HEAR A STRANGE NOISE WHEN I WOULD LET OFF THE ACCELERATOR (EMPTY TRUCK, NO TRAILER OR CARGO). I SAID TO MYSELF 'I NEED TO GET THIS TO THE SHOP TOMORROW TO SEE WHAT IS WRONG WITH IT.' THE NOISE GOT LOUDER, AND BEFORE I GOT HOME, THE NUT HOLDING ON THE DRIVE SHAFT HAD FALLEN OFF AND CAUSED THE DRIVE SHAFT TO DROP TO THE GROUND AND MY REAR END TO LOCK UP. I WAS DISABLED IN THE MIDDLE OF AN INTERSECTION AND HAD TO CALL A TOW TRUCK. AFTER GOOGLE SEARCHING THE ISSUE, I NOTICED THERE ARE MANY CASES WITH 2009 AND 2010 DODGE RAM 1500 TRUCKS WITH THIS EXACT ISSUE. THIS ISN'T A DRIVESHAFT ISSUE, BUT RATHER A PINION\REAR END ISSUE. SEEING THE NUMEROUS REPORTS OF THIS ISSUE, I THINK A RECALL IS THE LEAST THAT DODGE SHOULD DO IN RESPONSE TO THIS ISSUE. *TR

Mileage: 42,000

I HAVE A 2010 RAM WITH 50K MILES ON IT AND JUST GOT A WAKE UP CALL. WHILE RUNNING WITH RUSH HOUR TRAFFIC, I TOOK MY FOOT OFF THE GAS, HEARD A LOUD WHINE, THEN KABLAM!!! THE REAR OF THE TRUCK LOCKED UP AND KICKED ME DEAD SIDEWAYS, LUCKILY I HAD JUST GOTTEN INTO A GAP BETWEEN TRAFFIC. NOTHING LIKE HAVING A FULL SIZE CREW CAB TRUCK SLIDING SIDEWAYS ON AN INTERSTATE IN THE MIDDLE OF TRAFFIC. I MANAGED TO GET THE TRUCK STRAIGHTENED UP AND AS IT WAS ABOUT TO SLIDE AROUND THE OTHER WAY I HEARD THE REAR END EXPLODE AND THE REAR WHEELS FREED UP AND I GOT OFF THE SIDE OF THE ROAD. KUDOS TO THE DRIVERS BEHIND ME, CARS AND THE 2 18 WHEELERS THAT WERE ABLE TO AVOID T BONING ME AS I WENT ON THIS WONDER RIDE. I CLIMBED OUT THE PASSENGER DOOR AND CALLED MY DEALER, THEY HOOKED ME UP WITH ROADSIDE AND AN HOUR LATER!!! WITH RUSH HOUR TRAFFIC JUST MISSING MY TRUCK BY INCHES, I GOT TO MY DEALER. THEY HAVE YET TO GET IT ON THE RACK TO LOOK AT IT. I DID CRAWL UNDER IT IN THE LOT. DRIVE SHAFT FELL OFF. THE PINION APPARENTLY CAME LOOSE, I CAN SEE IT INSIDE THE DIFFERENTIAL AND ALL THE THREADS ARE PRESENT. THE DRIVE SHAFT IS BEAT ALL UP, YOU CAN SEE WHERE IT HUNG ON THE FRAME WHEN THE TRUCK WENT SIDEWAYS. THE FRONT OF THE DIF LOOKS CRACKED, THE PINION IS INSIDE THE DIF WEDGED AGAINST EVERYTHING. THE TRANS SEAMS TO BE LEAKING FLUID AS WELL, CRACKED????? THIS IS A MAJOR SAFETY ISSUE!!!! FIRST MINE IS NOT THE ONLY RAM THIS HAS HAPPENED TO. MY DEALER HAS HAD 1 OTHER IN FOR THE SAME ISSUE, AND ANOTHER FOR NO OIL IN THE REAR DIFF. ITS JUST A MATTER OF TIME BEFORE THIS SERIOUSLY HURTS OR KILLS SOMEONE. I HAVE MANY MOONS OF DRIVING EXPERIENCE UNDER MY BELT AND WAS ABLE TO KEEP THE TRUCK FROM SPLATTERING. CALL IT SKILL, LUCK, WHATEVER, BUT IT COULD'VE TURNED OUT VERY BADLY. *KB

Mileage: 50,000

I HAVE A 2010 RAM WITH 50K MILES ON IT AND JUST GOT A WAKE UP CALL. WHILE RUNNING WITH RUSH HOUR TRAFFIC, I TOOK MY FOOT OFF THE GAS, HEARD A LOUD WHINE, THEN KABLAM!!! THE REAR OF THE TRUCK LOCKED UP AND KICKED ME DEAD SIDEWAYS, LUCKILY I HAD JUST GOTTEN INTO A GAP BETWEEN TRAFFIC. NOTHING LIKE HAVING A FULL SIZE CREW CAB TRUCK SLIDING SIDEWAYS ON AN INTERSTATE IN THE MIDDLE OF TRAFFIC. I MANAGED TO GET THE TRUCK STRAIGHTENED UP AND AS IT WAS ABOUT TO SLIDE AROUND THE OTHER WAY I HEARD THE REAR END EXPLODE AND THE REAR WHEELS FREED UP AND I GOT OFF THE SIDE OF THE ROAD. KUDOS TO THE DRIVERS BEHIND ME, CARS AND THE 2 18 WHEELERS THAT WERE ABLE TO AVOID T BONING ME AS I WENT ON THIS WONDER RIDE. I CLIMBED OUT THE PASSENGER DOOR AND CALLED MY DEALER, THEY HOOKED ME UP WITH ROADSIDE AND AN HOUR LATER!!! WITH RUSH HOUR TRAFFIC JUST MISSING MY TRUCK BY INCHES, I GOT TO MY DEALER. THEY HAVE YET TO GET IT ON THE RACK TO LOOK AT IT. I DID CRAWL UNDER IT IN THE LOT. DRIVE SHAFT FELL OFF. THE PINION APPARENTLY CAME LOOSE, I CAN SEE IT INSIDE THE DIFFERENTIAL AND ALL THE THREADS ARE PRESENT. THE DRIVE SHAFT IS BEAT ALL UP, YOU CAN SEE WHERE IT HUNG ON THE FRAME WHEN THE TRUCK WENT SIDEWAYS. THE FRONT OF THE DIF LOOKS CRACKED, THE PINION IS INSIDE THE DIF WEDGED AGAINST EVERYTHING. THE TRANS SEAMS TO BE LEAKING FLUID AS WELL, CRACKED????? THIS IS A MAJOR SAFETY ISSUE!!!! FIRST MINE IS NOT THE ONLY RAM THIS HAS HAPPENED TO. MY DEALER HAS HAD 1 OTHER IN FOR THE SAME ISSUE, AND ANOTHER FOR NO OIL IN THE REAR DIFF. ITS JUST A MATTER OF TIME BEFORE THIS SERIOUSLY HURTS OR KILLS SOMEONE. I HAVE MANY MOONS OF DRIVING EXPERIENCE UNDER MY BELT AND WAS ABLE TO KEEP THE TRUCK FROM SPLATTERING. CALL IT SKILL, LUCK, WHATEVER, BUT IT COULD'VE TURNED OUT VERY BADLY. *KB

Mileage: 50,000

TL* THE CONTACT OWNS A 2010 DODGE RAM. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE REAR TIRES SEIZED AND THE DRIVE SHAFT COMPLETELY DETACHED FROM THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO THE LOCAL DEALER TO HAVE THE DRIVE SHAFT REPAIRED. AFTER THE REPAIR THE DRIVE SHAFT DETACHED FROM THE VEHICLE A SECOND TIME, WHILE DRIVING 70 MPH. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER FOR A SECOND REPAIR. THE FAILURE MILEAGE WAS 33,500.

Mileage: 33,500

THE REAR END SEIZED WHICH IN TURN SNAPPED THE DRIVE SHAFT IN HALF. THE DRIVE SHAFT THEN PUNCTURED THE FUEL TANK, AND FLATTENED THE SPARE TIRE. THIS HAPPENED WHILE MAKING A RIGHT HAND TURN ONTO A SIDE STREET, MY SPEED AT THE TIME WAS APROX 15 MPH. IT LIFTED THE REAR OF THE TRUCK OFF THE ROAD AND SLAMMED DOWN TO A STOP. I AM GLAD I WAS NOT ON THE HIGHWAY. *TR

Mileage: 31,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 75 MPH AND HEARD A LOUD NOISE OUTSIDE THE VEHICLE. SUDDENLY, THE VEHICLE SPUN OUT OF CONTROL 360 DEGREES. THE VEHICLE THEN FISH-TAILED AND CRASHED INTO A CONCRETE BARRIER. THE DRIVE SHAFT FRACTURED AND COMPLETELY DETACHED ONTO THE ROAD. A POLICE REPORT WAS FILED OF THE INCIDENT. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,495.

Mileage: 21,495

TL* THE CONTACT OWNS A 2010 DODGE RAM 1500. THE CONTACT WAS DRIVING 55 MPH WHEN A WHISTLING NOISE EMITTED FROM THE REAR END AS THE REAR TIRES SEIZED, CAUSING THE VEHICLE TO COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000.

Mileage: 62,000

I BOUGHT NEW 2010 DODGE RAM 1500 TRX 4X4 MODEL QUAD CAB FROM DAY ONE I GET NOISE AND VIBRATION COMING FROM REAR OF TRUCK AND IS NOTICEABLY WORSE WHEN WINDOWS ARE DOWN IT HAS BEEN IN THE DEALERS SHOP OVER 4 TIMES AND STILL HAS PROBLEM BOUGHT NEW IN NOVEMBER 2009. *TR

Mileage: 300

EXCESSIVE NOISE AND VIBRATION WITH REAR WINDOWS IN DOWN POSITION IN 2010 DODGE RAM 1500 QUAD CAB TRX. *TR

Mileage: 3,000

DROVE VEHICLE FOR THE FIRST TIME IN WET, SLUSHY SNOW (ON PAVED ROADWAYS) FOR ABOUT 45 MINUTES. SNOW PACKED IN AROUND TRANSMISSION AND TRANSFER CASE CAUSING SHIFTER LINKAGE TO BE PHYSICALLY IMPEDED. COULD NOT PUT VEHICLE IN PARK. ENDED UP STUCK IN REVERSE WITH LEVER IN PARK, CAUSING A SITUATION WHERE VEHICLE COULD NOT BE RESTARTED OR MOVED. HAD TO GET UNDER VEHICLE TO PHYSICALLY REMOVE ALL SNOW FROM AROUND TRANSMISSION AND TRANSFER CASE BEFORE SHIFTER LINKAGE BECAME UNSTUCK. *TR

Mileage: 8,350