2010 RAM 1500 Unknown Or Other Problems

I was driving to work on [XXX] when my rear end locked up and I slid sideways down [XXX]. I was going slower than normal due to slippery road conditions. The mechanic told me it was the pinion nut that froze up and locked up the gears and snapped the drive shaft. If it had been clear roads the truck probably would have flipped over. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving my 2010 Dodge Ram 1500 Quad Cab, the key fob (FOBIK) has fallen out of the ignition while actively driving. The key can be removed from the ignition while actively driving with little to no effort. Upon this happening, the vehicle sometimes remains fully operable, at times it remains driving but looses speedometer, wipers, heat/ac, running/brake lights and turn signals, or the vehicle will completely shut off, losing all function and drivability to include power steering. In one instance, the vehicle remained driving but lost wipers and lights during a night time storm. On another occasion, the vehicle lost all drivability traveling at a high rate of speed at night with traffic on a highway in a rural area with no streetlights. This defect has provided for a multitude of highly dangerous events while driving. There IS a recall (recall ref K08) describing this exact issue, however my VIN was not included in the recall and is not being recognized and or honored for recall repair by local Chrysler Dodge Dealerships or by Chrysler Headquarters. Chrysler Headquarters customer service communicated it is the responsibility of the NHTSB to add my VIN to the recall in order for the repair or replacement of the faulty WIN module along with replacement and programming of key fobs to be covered. This repair is estimated to cost $2500.

Vehicle driving speed limit of 65 when all of a sudden check engine light came on and off a few times. Driver pulled over to side of road and raised hood. Waiting on tow truck and vehicle caught fire in engine compartment.

I'M GETTING NO WARM AIR FROM THE HEATING SYSTEM, AND I THINK THIS HAS SOMETHING TO DO WITH RECALL K17

TRUCK BROKE DOWN WHEN DRIVING CITY STREET NORMAL CONDITIONS. DRIVE SHAFT FELL OFF AND BROKE IN TWO. RELATED TO SAFETY RECALL N08 - REAR AXLE PINION NUT OPENED APRIL 2013. EXTENSIVE DAMAGE DONE TO TRUCK, $13K OR SO IN PARTS ALONE OR MORE THAN TRUCK VALUE. HAD MY TRUCK SINCE JUNE 2020, JUST NOW INFORMING ME THEY WILL NOT COVER ANY DAMAGES CAUSED BY THE SAFETY RECALL ISSUE (ONLY THE RECALL REPAIRS WHICH IS MINIMAL). DO I HAVE ANY RECOURSE WITH CHRYSLER? ARE THEY CORRECT IN THEIR HANDLING OR DO THEY OWE ME SOME KIND OF FAIR SETTLEMENT PAYOUT SINCE THE DAMAGES ARE WORTH MORE THAN THE TRUCK VALUE (TRADE IN AROUND $12K).

Mileage: 115,000

TRUCK SHAKES IN THE BACK WHILE DRIVING.

Mileage: 163,000

IGNITION KEY CAN BE TURNED OFF AND REMOVED FROM IGNITION WITH TRUCK IN DRIVE ALLOWING TRUCK TO ROLL AWAY

Mileage: 36,852

CAM AND LIFTERS WEARING OUT ON THE 5.7HEMI . COMPLAINTS ALL OVER, DEALER TOLD ME IT IS A COMMON PROBLEM. 8000.00 FOR REMAN ENGINE. 4500.00 FOR REPAIR ON CAM AND LIFTERS ONLY. PERFECTLY GOOD TRUCK PARKED BECAUSE I AM DISABLED DUE TO INJURIES FROM A FALL AND CAN'T GET ANY HELP FROM DODGE TO REPAIR

Mileage: 136,000

THE TRUCK BED IS SEPERATING FROM TRUCK CAB . IT SHOWS ABOUT A 2 FOOT GAP.

Mileage: 120,000

LOUD THUMPING BEHIND DASH. HAVE HAD A/C AND HEAT ACTUATORS REPLACED 2X IN PAST 2 YEARS. RECALL K17 APPLIED AND PROBLEM IS STILL NOT FIXED. VEHICLE IS UNSAFE BECAUSE THERE IS NO HEAT AND DEFROSTERS DO NOT WORK IN THE WINTER WHEN OUTSIDE TEMPERATURES ARE BELOW 20 DEGREES. THUMPING BEHIND DASH OCCURS WHEN CAR IS STARTED, WHILE DRIVING, AND WHEN THE VEHICLE IS OFF.

Mileage: 110,000

MY IGNITION IS NOT WORKING CORRECTLY. SOMETIMES IT WILL JUST TURN OFF WHEN THE TRUCK IS GOING DOWN THE ROAD. SOMETIMES IT DOES NOT WANT TO START THE TRUCK YOU HAVE TO TRY 4 OR 5 TIMES TO GET IT TO START THE TRUCK. SOMETIMES YOU CANNOT TURN THE TRUCK OFF. SOMETIMES THE KEY FOB GETS STUCK IN THE IGNITION.

ONLY PUT 30,000 MILES ON THIS DODGE RAM SENCE I GOT IT AND THE REAR PINION SEAL WAS LEAKING, GOT IT REPLACED AND NOW IT IS MAKING A GRINDING NOISE SO LOAD I AM AFRAID TO DRIVE IT. THE REPAIR SHOP SAID IT HAS LOTS OF SHAVINGS INSIDE THE REAR END. AFRAID IT WILL LOCK UP AND CAUSE SERIOUS INJURY?

Mileage: 95,000

DRIVING DOWN THE ROAD MY DRIVE SHAFT FELL OUT CAUSING 6000$ OF DAMAGE. INVESTIGATION RE REVILED A RECALL BECAUSE THE NUT THAT HOLD THE SHAFT IN WAS COMING LOOSE CAUSING IT TO FALL. UPON GETTING THE VEHICLE TO A DEALERSHIP THEY SAID THE RECALL HAD BEEN FIXED IN 2014. THEY INSPECTED THE VEHICLE AND SAID THAT THE REMEDY FOR THE RECALL WAS NOT IN PLACE BUT CLAIM THAT BETWEEN THE RECALL BEING DONE AND THE TIME OF THE INCIDENT THE REMEDY COULD HAVE BEEN REMOVED. WE HAVE OWNED THE VEHICLE FOR 2 YEARS AND THIS ID THE ONLY PROBLEM WE HAVE HAD.

Mileage: 140,000

THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) ACTUATOR GEARS ON MY VEHICLE HAVE BROKEN, RESULTING IN THE INABILITY TO FULLY CONTROL THE HVAC FUNCTIONS. THERE WAS A K17 RECALL FOR MODELS: 2009-2010 (DS) RAM TRUCK (1500 SERIES) 2010 (DJ) RAM TRUCK (2500 SERIES), 2010 (D2) RAM TRUCK (3500 SERIES) NOTE: THIS RECALL ONLY APPLIED TO THE ABOVE VEHICLES BUILT THROUGH MAY 22, 2010 (MDH 05222010). MY VEHICLE IS 2010 AND WAS MADE AFTER MAY 22 (I BELIEVE IN JULY) I THINK THIS RECALL SHOULD APPLY TO ALL 2010 RAM 1500 VEHICLES AS MINE IS AFFECTED BUT CURRENTLY NOT INCLUDED IN THE RECALL. TO CORRECT THIS CONDITION, ALL INVOLVED VEHICLES MUST HAVE UPDATED HVAC CONTROL HEAD SOFTWARE INSTALLED AND THE MODE DOOR ACTUATORS MUST BE TESTED AND REPLACED AS REQUIRED. HOW CAN I HAVE MY 2010 VEHICLE INCLUDED IN THE RECALL TO REPAIR THIS KNOWN PROBLEM.

THE HEATING, VENTILATION, AND AIR CONDITIONING (HVAC) ACTUATOR GEARS ON MY VEHICLE ARE BROKEN, RESULTING IN THE INABILITY TO FULLY CONTROL THE HVAC FUNCTIONS.

Mileage: 71,000

LOUD CLICKING UNDER DASH. LOSS OF AIR FROM VENTS. CLICKING WILL CONTINUE. SOMETIMES IT STOPS AND BLOWS AIR AGAIN. ALSO NO AIR TO BACK.

2010 DODGE RAM 1500 HEMI TRAVELING AT HIGHWAY SPEED WHEN INSTANTLY THE GAUGE CLUSTER STARTED ACTING ERRATIC. FIRST THE TIRE PRESSURE DISPLAY SAID THAT DIFFERENT TIRES WERE SHOWING A MULTITUDE OF DIFFERENT PRESSURES THE GAS GAUGE STARTED FLICKERING BETWEEN FULL AND EMPTY AS WELL AS THE STOP WORKING OF THE SPEEDOMETER AND TACHOMETER AIR-CONDITIONED, POWER STEERING AND CONTINUAL WINDSHIELD WIPER ON EVEN THOUGH THEY WERE OFF AT THE SWITCH. RADIO INTERMITTENTLY ON AND OFF AND ABS AND AIRBAG LIGHT ON AND OFF INTERMITTENTLY. ALL FOUR WINDOWS FAIL TO OPERATE AND INTERIOR LIGHTING WILL NOT COME ON. GAUGE FUNCTION FLUCTUATES EVERY COUPLE SECOND.

Mileage: 100,862

I'M GETTING THE RUN AROUND FROM FCA US LLC ON HAVING MY VEHICLE APPRAISED FOR REPURCHASE. AS STATED IN THE NHTSA CONSENT ORDER AGAINST FCA US LLC PAGE 13 SEC 35, " THE ALTERNATIVE REMEDY WILL BE AN OFFER TO ELIGIBLE OWNERS TO REFUND THE PURCHASE PRICE PAID BY THE FIRST PURCHASER OF THE VEHICLE FOR PURPOSES OTHER THAN RESALE, LESS A REASONABLE ALLOWANCE FOR DEPRECIATION, AND NOT INCLUDING THE COST OF MODIFICATIONS MADE TO THE VEHICLE AFTER FIRST RETAIL SALE("THE PURCHASE PRICE"). 1. WHY ARE THEY USING THE KBB TRADE IN VALUE FOR ESTIMATING THE REPURCHASE? 2. HOW DO I FIND THE FIRST PURCHASE PRICE AND SHOULDN'T THEY START THERE? 3. WHY WASN'T FCA US LLC READY ON THE ANNOUNCED DATE OF OCT 1, 2015 TO HANDLE THIS REPURCHASE? 3. WHY ARE THEY ALLOWED TO KEEP PUTTING THE OWNERS OF THESE VEHICLES OFF UNTIL THEY ACCRUE MORE MILES ON THE VEHICLE, ALLOWING FCA US LLC TO PAY LESS? I'VE BEEN TOLD IT COULD TAKE UP TO THREE TO FOUR WEEKS TO EVEN GET A APPOINTMENT FOR THE APPRAISAL THEN LONGER TO GET A "OFFER LETTER". 4. WHAT IS THE NHTSA DOING ABOUT THESE ISSUES. 5. HOW DO YOU CONTACT THE APPOINTED MONITOR THAT WAS PLACED THERE BY THE NHTSA TO OVERSEE THESE PROCEEDINGS AND MAKE SURE FCA US LLC IS CONDUCTING BUSINESS PROPERLY. I FEEL AS THOUGH, FCA US LLC IS BEING ALLOWED TO CONTINUALLY MAKE THE CONSUMER PAY FOR THEIR MISCONDUCT. THE NHTSA HAS ORDERED THEM TO DO THIS CORRECTLY HOWEVER IT DOESN'T FEEL LIKE THE ARE THERE TO ASSIST THE CONSUMER. THANK YOU AND I LOOK FORWARD TO HEARING FROM YOU ON THESE MATTERS. *TR

RER 730N UCONNECT RADIOS (AND POSSIBLY OTHERS) SUFFER FROM A BLUETOOTH DISCONNECT ISSUE WHICH CAN BE REMEDIED AS DESCRIBED/REPORTED BY ME TO UCONNECT CUSTOMER CARE IN CASE #27903984. THE ISSUE AT HAND IS THAT PHONES (MAINLY APPLE IPHONE'S USING ICLOUD SERVICES) ARE DISCONNECTED FROM THE RADIOS AND ARE SUBSEQUENTLY UNABLE TO RECONNECT. I HAVE REPORTED A POTENTIAL FIX TO THE ISSUE TO UCONNECT AND WAS ADVISED THAT THEY WILL NO LONGER OFFER SUPPORT FOR THE RADIO. THE RADIO IN MY MODEL YEAR VEHICLE IS ALSO AVAILABLE UP UNTIL 2013 CHRYSLER VEHICLES AND I FIND IT CONCERNING AND DISHEARTENING THAT CHRYSLER/FIAT/UCONNECT WILL NOT SUPPORT SUCH A RECENT GENERATION RADIO. THE ABILITY TO USE BLUETOOTH IS ESSENTIAL IN TODAYS SOCIETY AS MAKING AND RECEIVING PHONE CALLS AND TEXT MESSAGES HAS BECOME THE WAY OF LIFE. SHOULD DRIVERS BE UNABLE TO USE THEIR VEHICLE'S NATIVE BLUETOOTH HANDSFREE IT COULD LEAD TO POTENTIAL DANGERS AS DRIVERS WILL MORE THAN LIKELY HAVE TO MANUALLY ANSWER THEIR CALLS/TEXTS/ETC. I DO UNDERSTAND THAT OTHER BLUETOOTH OPTIONS EXISTS HOWEVER CHRYSLER/FIAT/UCONNECT FAILING TO SUPPORT THEIR RADIO WHICH WAS SOLD WITH THIS FEATURE IS UNACCEPTABLE AND POOR BUSINESS ETHICS. THE MOST RECENT SOFTWARE VERSION FOR MY VEHICLE IS RER_2.404 WHICH WAS SUPPLIED TO ME BY CHRYSLER WITH A PURCHASED MAP UPDATE FOR THE RADIO'S GPS NAVIGATION.

I JUST GOT MY PRELIMARY ESTIMATE FOR THE REPURCHASE PROGRAM FROM FCA CONSENT DECREE 7-2015. IT IS A TRADE IN VALUE NOT A FAIR MARKET VALUE AS SPECIFIED IN THE CONSENT DECREE!!!!!! THEY HAVE DONE IT AGAIN!!!!! WHY DONT YOU STOP THEM !!!

I PARKED MY VEHICLE, TURNED IT OFF WENT INSIDE FOR A FEW MINUTES. CAME OUT STARTED IT UP. WITH MY FOOT ON THE BRAKE, I TRIED TO PUT IT IN GEAR (AUTOMATIC TRANSMISSION) WOULD NOT GO IN GEAR THE SHIFTER WOULDN'T MOVE. I TRIED A FEW MORE TIMES AND IT FINALLY WENT INTO GEAR. THIS HAS HAPPENED 2 TIMES ON THE SAME DAY ON 3 DIFFERENT DAYS.

Mileage: 77,800

I BOUGHT A 2010 DODGE RAM IN 2012 . THE TRUCK HAD 48,XXX MILES ON IT . THE PINION NUT AND TIE-ROD HAD FAILED AND THE REPAIRS MADE . IN EARLY 2015 THE PINION NUT FAILED AGAIN , CAUSING ME TO ALMOST LOOSE CONTROL OF THE TRUCK AND CRASH . THE REPAIRS WERE AGAIN MADE . WHEN I HEARD ABOUT THE LAWSUIT AGAINST CHRYSLER FIAT I CALLED THEM TO CHECK IF MY TRUCK WOULD BE ONE THAT WAS ON THE BUYBACK LIST . I WAS TOLD THAT THAT TRUCKS WITH THE PINION NUT WERE , AFTER BEING PUT ON HOLD I WAS TOLD MY TRUCK WASN'T IN THE BRACKET FOR THE RIGHT PINION NUT FAILURE . THE LADY THEN STATED THAT THE TIE-RODS WERE ANOTHER CASE FOR BUY BACK . WHEN TOLD MY TRUCK HAD THAT REPAIR SHE STATED ITS ANOTHER TIE-ROD RECALL . WHEN ASKED WHAT WERE THE CORRECT FAILURES AND RECALLS SHE STATED SHE COULD NOT GIVE ME THAT INFORMATION . WHY IS IT THEY ARE BEING FORCED TO BUY BACK THESE VEHICLES BUT MAKE EXCUSES WHEN IT COMES TIME TOO . I AM SCARED TO DRIVE THIS TRUCK . IF AND WHEN I HAVE TO DRIVE OR TRAVEL FAR I WILL RENT A CAR .

Mileage: 48,000

WHILE EXITING OFF ROUTE 37, MY VEHICLE COMPLETELY SHUT DOWN. THIS IS THE SECOND TIME THIS HAS OCCURRED THE LAST BEING AUGUST 1, 2015. I CHECKED THE BATTERY CABLES BOTH TIMES AND THEY ARE STILL TIGHT. I HAD TO PUT THE VEHICLE IN PARK TO START BACK UP.

Mileage: 79,500

REAR AXLE WAS MAKING LOUD NOISES, TURNED OUT I HAD TO REPLACE THE BEARINGS IN THE REAR AXLE. COST ME OVER 1100.00, WAS TOLD ITS VERY STRANGE FOR A TRUCK WITH ONLY 76K MILES TO NEED THIS DONE. I ALSO HAD THE REAR DIFF SERVICED BY A DEALER 6 MONTHS PRIOR WITH NO INDICATION FROM THEM OF ANY ISSUES.

Mileage: 76,000

I'M FILING A COMPLAINT AS TO HOW SOME DEALERS ARE NOT TAKING THE RECALL SERIOUSLY THAT WAS ISSUED FOR THE DODGE RAM TRUCKS. THE DEALERSHIP IN PARTICULAR WAS HAYES CHRYSLER IN DULUTH GA. THE SERVICE REPRESENTATIVE ([XXX]) WAS RUDE AND PUT THE REPAIR OFF FOR AN ADDITIONAL MONTH FROM TODAY'S DATE. IF THE RECALL IS SERIOUS ENOUGH TO BE ISSUED THEN THE DEALERSHIPS SHOULD MAKE AN EFFORT TO TAKE CARE OF THE SAFETY ISSUE IN A TIMELY MANNER AND AT LEAST SHOW SOME PROFESSIONALISM, RATHER THAN SHOWING THE CUSTOMER THEY DON'T WANT OR CARE TO COMPLETE THE WORK. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I RECEIVED A RECALL ON MY DODGE TRUCK. I HAVE BEEN TO THE DEALERSHIP, EAST TENNESSEE DODGE, CROSSVILLE, TN. IT HAS BEEN SEVERAL MONTHS NOW. I DO HAVE A VIBRATION IN THE REAR END OF THE TRUCK. DODGE CUSTOMER ASSISTANCE CENTER REGARDING YOUR 2010 DODGE RAM. I AM SORRY TO LEARN OF THE INCONVENIENCE YOU HAVE EXPERIENCED. THE DEALERSHIP WAS CORRECT, THE PARTS ARE NOT AVAILABLE FOR THE N08 RECALL. WHAT I CAN DO FOR YOU TODAY IS ESCALATE YOUR CASE TO THE SPECIAL TRACKING DEPARTMENT AND THEY WILL NOTIFY YOU WHEN THE PART IS AVAILABLE. LINDA, CUSTOMER ASSISTANCE CENTER. REFERENCE NUMBER: 23976379 HE TORE OF THE BOTTOM OF THE RECALL AND THREW IT AWAY. HE SAID THAT HE DID NOT HAVE THE PARTS TO CONDUCT THE RECALL. HE SAID THAT I WOULD RECEIVE ANOTHER NOTICE. HE WAS THAT SHORT, TO THE POINT, AND WENT BACK TO DOING SOMETHING ELSE. MY VIN:1D7RB1GT2AS[XXXX]. MILES: 26,636. SUBJECT: SAFETY RECALL N08 / NHTSA 13V-038 - REAR AXLE PINION NUT. I SHOWED UP AT THE DEALERSHIP EARLIER THIS YEAR, WHEN THE RECALL CAME OUT. THE SERVICE MANAGER TORE OFF THE BOTTOM OF THE RECALL, AND THREW IT AWAY. HE STATED "WE ARE AWARE OF THE RECALL, BUT THERE ARE NO PARTS AVAILABLE".. HE SAID THAT I WOULD BE NOTIFIED AGAIN. IT HAS BEEN SEVERAL MONTHS NOW. ARE THE PARTS AVAILABLE; I DO HAVE A VIBRATION IN THE REAR END. DO YOU RECOMMEND THAT I ACTUALLY CONTACT DODGE CHRYSLER CUSTOMER SERVICE DIRECTLY, TO RESOLVE THIS ISSUE? REGARDS, S. AT THIS POINT, I WOULD NOT RECOMMEND EAST TENNESSEE DODGE (CROSSVILLE, TN) TO ANYONE! SERVICE OR SALES VIN: [XXXX] MILEAGE: 26636 SERVICING DEALER: EAST TENNESSEE DODGE. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I NOTICED THE VEHICLE MAKING A HUMMING/RUBBING SOUND COMING FROM THE REAR END WHEN MOVING 20-35MPH AND COMING TO A STOP. I PARKED THE VEHICLE UNTIL I WAS ABLE TO GET IT TO THE DEALERSHIP, SO THE TECHNICIAN COULD TEST DRIVE AND LOCATE THE PROBLEM. UPON HIS INITIAL LEAVING HE HEARD NOTHING SO HE PROCEEDED TO PICK UP THE SPEED TO 55MPH TO CHECK FOR VIBRATION IN A NEUTRAL COAST DOWN. UPON REACHING 45MPH THE DRIVE-SHAFT COMPLETELY SNAPPED AND SEPARATED FROM THE REAR END ASSEMBLY, RESULTING IN THE REAR END COMPLETELY LOCKING UP AND SENDING THE TRUCK SPINNING OUT OF CONTROL AND THE DRIVE SHAFT SWINGING VIOLENTLY UNDERNEATH THE TRUCK UNTIL THE TRUCK CAME TO REST IN THE MIDDLE OF THE ROAD. UPON FURTHER INSPECTION WHEN THE TRUCK WAS TOWED BACK TO THE DEALERSHIP THE TECHNICIAN NOTICED THE RACK AND PINION ASSEMBLY COMPLETELY UNTHREADED ITSELF FROM THE DRIVESHAFT RESULTING IN A CATASTROPHIC FAILURE OF THE REAR END. AS A RESULT IT COMPLETELY DESTROYED THE GEARS AND COMPONENTS WITHIN THE REAR END HOUSING INCLUDING DEEP GASHES INTO THE HOUSING ITSELF RENDERING IT UNSAFE TO RE-BUILD ON. THE DEALERSHIP HAS SINCE ORDERED A WHOLE NEW REAR END ASSEMBLY TO BE PURCHASED AND PLACED ON THE TRUCK AND CURRENTLY WAITING ON PARTS AS I WRITE THIS LETTER. *TR

Mileage: 24,000

AS YOU'RE DRIVING, REGARDLESS OF WHERE-WHEN YOU COME ACROSS A BUMP IN THE ROAD, HOLE, SPEED BUMP, RAILROAD TRACKS, ETC.; THE ENTIRE FRONT END OF THE TRUCK JUMPS. THE STEERING WHEEL MOVES COMPLETELY FROM YOUR HANDS. THIS HAS CAUSED SEVERAL VERY CLOSE ENCOUNTERS WHILE DRIVING DOWN THE HIGHWAY. THE TRUCK JUMPS AND SHIMMIES FROM SIDE TO SIDE. THIS HAPPENS EVERY TIME YOU DRIVE, REGARDLESS OF THE SPEED. THE CAR DEALER SAID IT WAS A RESULT OF LEAKAGE IN THE SEALS WITH THE SHOCKS. HOWEVER, THERE IS STILL A PROBLEM. *TR