2011 RAM 1500 Power Train Problems

The contact owns a 2011 Dodge Ram 1500. The contact stated that while driving at approximately 45 MPH, an abnormal clunk was heard coming from under the vehicle before the rear end of the drive shaft disconnected. No warning lights illuminated. The contact stated that he lost control and the vehicle had jumped the curb into a ditch before coming to a stop on a culvert. The air bags did not deploy. The contact sustained minor injuries to his neck however, no medical attention was sought. A police report was not filed. The vehicle was towed and parked at the contact's home address, where it remains until further investigation. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact related to the failure to NHTSA Campaign Number: 14V796000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

The gas tank fell onto the road while driving to pick up my daughter from the bus. I immediately pulled over due to the sound. I then saw the front of the gas tank on the ground , half a mile down the road I was traveling there are alot of pit holes and that could of ended in a fire or worse with my tank dragging the ground. I have taken it to the dealership that would help repair the recall but they have yet to repair or give me information about what the manufacturer has said on what to do. They told me it is to rusty underneath to repair and contacted manufacturer. I am without a vehicle its been almost 2 weeks and I have a 6 year old child and my own health issues that inquire dr appointments. I have no money for a rental and no family or friends who can help with rides. I am unsure of what to do next I just know this is extremely frustrating considering I had purchased this vehicle only a few months ago.

The contact owns a 2011 Ram1500. The contact received notification of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) and 17V821000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated that the dealer had confirmed that parts were ordered; however, when the vehicle was brought into the dealer for the recall repair, the contact was informed that parts had not been ordered. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.

The contact owns a 2011 Ram 1500. The contact stated that while driving at approximately 35 MPH, the rear pinion nut detached. The contact stated that the rear end of the vehicle was seized. The vehicle was towed to the residence. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under a recall. The failure mileage was approximately 195,000.

Mileage: 195,000

The contact owns a 2011 Ram 1500. The contact stated that while driving at approximately 35 MPH, the rear pinion nut detached. The contact stated that the rear end of the vehicle was seized. The vehicle was towed to the residence. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under a recall. The failure mileage was approximately 195,000.

Mileage: 195,000

The contact owns a 2011 Ram 1500. The contact stated that while driving at approximately 35 MPH, the rear pinion nut detached. The contact stated that the rear end of the vehicle was seized. The vehicle was towed to the residence. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under a recall. The failure mileage was approximately 195,000.

Mileage: 195,000

The contact owns a 2011 Ram 1500. The contact stated that on various occasions after turning off the vehicle and removing the key from the ignition, the gear shifter inadvertently shifted from the park(P) to neutral(N). No warning lights were illuminated. The vehicle was taken to a local dealer to be serviced under NHTSA Campaign Number: 17V821000 (Power Train). The vehicle was repaired; however, the failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 41,000.

Mileage: 41,000

The contact owns a 2011 Ram 1500. The contact stated that on numerous occasions while her husband was driving at various speeds, the vehicle stalled without warning. The contact stated that the vehicle was able to be restarted. No warning lights were illuminated. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The dealer was not notified of the failure. The vehicle was not repaired. The manufacture was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

Mileage: 120,000

The timing chain and timing tensioner are loose when the economy is on. Have to drive it in tow mode for it to stop. Then the truck jumped forward an hit another vehicle. Now, I have to pay 1600 to get it fixed.. If dodge would've put good quality parts in we wouldn't be having this discussion.

When the truck is loaded to approximately 75% - 100% GVWR and nose up on a moderate to steep incline upon releasing the brake and not depressing the accelerator immediately permitting the truck to roll back even slightly the engine will stall . Upon engine stall brake power assist is lost and brake pedal becomes very difficult to depress and is extremely difficult arrest the motion of the truck. This truck in question is equipped with a Cummins diesel engine & Asin automatic transmission.

This is additional information for NHTSA tracking number 11476438. Through an online search, this issue seems to pertain to not only our vehicle class, but others equipped a HEMI engine. As this happened to me, it is very dangerous. A rapid deceleration on a highway, at highway speeds is dangerous. As the vehicle is decelerating on its own, brakes are not employed. Thus, no brake lights to warn others of the deceleration. Luckily, I had an attentive driver behind me. Should I have been trapped in the the inside lane, I cold have been over-run by a truck or worse cause a chain reaction of rear-ends potentially injuring many. Upon contacting Chrysler today, they didn't seem to have any concerns as it was beyond the warranty period. They seem to be completely absolving themselves of any accountability if the vehicle is beyond its warranty period. They appear to not be concerned of the safety of others once the warranty expires. Concerning our vehicle, all maintenance has been timely and supporting documentation is available.

My car had suddenly and without any warning broken down in the middle of the street, putting me and 2 other passengers at extremely high risk considering we were in a busy highway, which left us stuck in the car until we managed to run for safety to the side of the road. My Vehicle is a Doge Ram 2011 5.7 Liter V8 with 80K mileage. VIN# [XXX] The crash was caused by the Driveshaft completely separating and dragging on the asphalt, while the rear axle seized and resulted in a loss of power, and the rear differential to leak all the fluid. At first, I sent the car via a tow truck to an independent service center, which has been providing all the needed maintenance to my car for the past 5 years. In the process of trying to fix the vehicle and inspecting the issues which apparently turned out to be really expensive to fix ( Rear Differential $1400 used ). We discovered that there's a recall conducted on the vehicle from the manufacturer, that I didn't have any prior knowledge to related to this malfunction. Then I immediately took the vehicle to the nearby dealership, who acknowledged the recall at first only, but before conducting the repair they changed their minds and stated that I should've brought the car and fixed the undersized pinion shaft splines only and avoided the whole crash! Obviously I would've done that if I knew. To conclude: The vehicle crashed due to a safety issue that shouldn't be blamed on the customer. and the dealership (Advanced Automotive Trading Co) is refusing to address the exact detailed issue which they addressed in the recall description. and wouldn't take responsibility. PS: I'm an American living in Jordan, and I couldn't find anyone to really report my problem to here, that's why I'm submitting a complaint to NHTSA. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I have read there is a rear differential recall and it is not listed on the recall list. I am worried my carrier bearing will fail possible causing severe damage possibly death.

In January 2021 I had to replace the driver's side caliper and CV axle, due to caliper malfunction. In February 2022 I had the same problem and had to replace the CV axle and caliper again due to caliper malfunctioning a second time.

ENGINE CODE READING MISFIRE ON CYLINDER 3 WHILE DRIVING DOWN THE INTERSTATE. VEHICLE HAS LESS THAN 80K MILES. VEHICLE STARTS TO SHAKE AND IS HARDER TO CONTROL, AND LOSES ACCELERATION, IS RANDOM, ALMOST CAUSING A MULTI-CAR PILEUP. ISSUE IS THE CAMSHAFT AND LIFTERS. IT IS DESCIBED IN THIS COMMUNICATION HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2021/MC-10187058-9999.PDF THIS IS APPARENTLY A KNOWN ISSUE WITH ANYTHING WITH A 5.7, 6.0 OR 6.4 HEMI MOTOR. SPARK PLUGS AND PLUG WIRES WERE REPLACED 3/21/21, DRIVEN AGAIN ON 3/22/21, SAME ISSUE, ALMOST CAUSING ANOTHER CRASH DUE TO LOSS OF POWER ON THE INTERSTATE WHEN MERGING, AND THEN SHAKING ALMOST SENDING THE VEHICLE INTO BRIDGE.

Mileage: 79,000

RAM 1500 4WD HAS 79000 ON VEHICLE NOT USED TO TOW AND ALL MAINTENANCE (FLUIDS,FILTERS ,ETC) PERFORMED AS SCHEDULED. TRANSMISSION FLASHED A MANUAL SHIFT CODE OF "4" AND WENT INTO LIMP MODE WHILE DRIVING ON INTERSTATE IN CLARKSVILLE TENNESSEE STOPPED BY AUTOZONE AND HOOKED UP TO COMPUTER SAID "A SHIFT SOLENOID BAD. CALLED DEALER OUT OF WARRANTY SO I TOOK TO MR TRANSMISSION AND HAD TO HAVE A COMPLETE OVERHAUL ON TRANSMISSION. COULDNT REBUILD BECAUSE OF THE METAL SAVINGS IN TRANSMISSION. THIS IS UNEXCEPTABLE DUE TO THE USAGE OF THE VEHICLE

Mileage: 79,000

THE ELECTRICAL WIRING HAS SHORTED OUT THE HEADLIGHTS ON THE DRIVER SIDE AND MELTS ALL WIRING IN THE AREA. THIS IS A HUGE ISSUE WITH RAM IN THE 2011 YEARS. THE OTHER ISSUE IS THE TRANSMISSIONS START SHIFTING SUPER HARD INTO GEAR AND JERKS THE WHOLE TRUCK REALLY BAD.

Mileage: 115,000

2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE BUY BACK PROGRAM. *LD THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE BUYBACK PROGRAM FOR STEERING AND AXLE FAILURES.*JS

CURRENTLY HAS A HAZARDOUS MALFUNCTION THAT IS PUTTING MYSELF AND MY PASSENGERS AT RISK. IN THE SPAN OF 2 MONTHS, I HAVE HAD THE STEERING WHEEL COMPLETELY "LOCK" UP WHILE IN DRIVE ON NORMAL DRIVING CONDITIONS (SUNNY AND CLEAR, NOT TOO BRIGHT, NOT TOO WINDY OR WET AT ALL, NO FOG) WHEN PERFORMING A RIGHT TURN AT APPROPRIATE TURN SPEEDS. YOU WOULD BE UNABLE TO MANEUVER THE VEHICLE OUT OF HARM'S WAY WHEN THE WHEEL TENSES AND LOCKS UP COMPLETELY LIKE THIS. MY FIRST ENCOUNTER WITH THIS ISSUE WAS TURNING ON A RIGHT LANE WITH YOUR OWN PROTECTED LANE AT THE POSTED SPEED LIMIT FOR THE TURN. IT COMPLETELY LOCKED UP ON ME AND I EASED MY FOOT FORCIBLY ONTO THE BRAKE SO THAT I COULD AVOID BRAKING TOO HARD AND CAUSING THE TIRES TO SPIN OUT OR WORSE, HITTING THE POLE THAT IS DIRECTLY 200 FEET AWAY (APPROXIMATE SPEED WAS 35MPN AND BRAKE REACTION TIME WAS 2 SECONDS, ACCOUNTING FOR INITIAL NOTICE OF THE SUDDEN TENSION AND LOSS OF COMPLETE CONTROL OF THE TRUCK'S STEERING.). THE SECOND ENCOUNTER OCCURRED WITHIN A 2 MONTH SPAN, THIS TIME CAREFULLY APPROACHING A STREET INTERSECTION. I FORTUNATELY REALIZED WHAT WAS OCCURRING AND TRIED TO MOVE FAR RIGHT AND OUT OF HARM'S WAY BUT I COULD ONLY MAINTAIN MY APPROPRIATE LANE. AT FIRST I COULD NOT TAKE OUT THE KEY OR TURN IT ON OR OFF. IT WAS STILL IN DRIVE TO MY REALIZATION. I PUT IT INTO PARK AND WAS ABLE TO TURN THE TRUCK BACK ON AND CONTINUE MY WAY TO WORK. HOWEVER, I COULD ONLY BE PARANOID THAT THIS COULD OCCUR TO ME UNDER MORE SEVERE OR WORSE CONDITIONS LIKE RAIN OR FOG. WHAT IF THIS MALFUNCTION WERE TO OCCUR TO ME IF I WAS ON A VERY ELEVATED HIGHWAY OR HAD SOMEONE TAILING ME AT THAT VERY INSTANCE?

Mileage: 115,850

TL* THE CONTACT OWNS A 2011 RAM 1500. WHEN THE VEHICLE WAS STARTED WITH THE GEAR IN PARK, THE GEAR SHIFTER DID NOT STAY LOCKED AND RANDOMLY SWITCHED INTO OTHER GEARS. THE FAILURE CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY A DEALER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,426.

Mileage: 88,426

I HAVE BROKEN MANIFOLD BOLTS. TOOK IT TO MIENEKE THE MECHANIC SAID HE COULD SEE THE BOLTS SHAKING SO HE KNEW THEY WERE BROKEN.

Mileage: 155,000

1. WHEN I ACCELERATE THE TRUCK MY SERVICE 4WD DRIVE LIGHT COMES IN AND WHEN I SLOW DOWN AT 30MPH OR LOWER IT GOES OFF. I CHANGED OUT THE 4WD MOTOR ALREADY AND STILL HAVE THE ISSUE. 2. WHEN I RELEASE THE GAS IN TOWN AT A SPEED OF 40MPH OR LESS YOU CAN HEAR A CLICKING COMING FROM UNDER THE VEHICLE. WHEN I PUT IT IN TOW/HAUL THE NOISE WILL GO AWAY THOUGH.

Mileage: 145,000

PULLING OFF A ROADWAY MAKING A RIGHT TURN, TRUCK STALLED, CANT TURN STEERING WHEEL WITHOUT THE ENGINE RUNNING! EXTREMELY DANGEROUS!!! RESTARTED IT, VERY HARD TO START LIKE IT WAS OUT OF TIME.AFTER RESTART, DROVE ABOUT TWO MILES , AND THE ENGINE LIGHT CAME ON AND DINGED THE WARNING CHIME. CONTINUED TO FLASH ENGINE LIGHT. HAD THE ENGINE LIGHT CODE READ AND THE PROBLEM IS # 5 CYLINDER MISFIRE. WORN LIFTER OR CAMSHAFT.THIS ISSUE SHOULD NOT HAPPEN ON A TRUCK WITH PERFECT MAINTENANCE! AT 125,000 MILES.

Mileage: 127,000

AT 171599 MILES REAR AXLE PINION SEAL FAILED. HIGH PITCH HOWLING SOUND WAS EXPERIENCED WHEN TRAVELING AT HIGH SPEED. SEAL FAILURE RESULTED IN LOSS OF REAL AXLE OIL WHICH LEAD TO PINION BEARING FAILURE. WAS TOLD BY DEALERSHIP THAT ALL REAR AXLE COMPONENTS WOULD NEED TO BE REPLACED DUE TO POSSIBLE METAL CONTAMINATION.

Mileage: 171,599

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT MADE SEVERAL APPOINTMENTS WITH DICK POE CHRYSLER JEEP (6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331), BUT THEY WERE CANCELLED EACH TIME DUE TO PART UNAVAILABILITY. THE RECALL NOTIFICATION WAS RECEIVED MONTHS AGO. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2011 DODGE RAM 1500. CONSUMER WRITES IN REGARD TO SAFETY RECALL NO. T79/NHTSA 17V-821. *AS THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIRS. *JS

ON 5/30/2017 WE HAD THE REAR END REPLACED ON MY 2011 DODGE RAM 1500 BY THE DEALER IN OCEAN NJ. I EXPLAINED TO THEM BEFORE THE WORK WAS DONE THAT THERE WAS A RECALL ON THE PINION BEARING THAT I JUST HAD DONE PREVIOUSLY. I EXPLAINED THAT WAS MORE THAN A COINCIDENCE THAT THE REAR END WOULD HAPPEN TO GO AND WAS NOT DAMAGED BEFORE RECALL WAS DISCOVERED. THEY DECIDED THEY I WOULD HAVE TO PAY FOR LABOR AND THEY WOULD PAY FOR THE PARTS, WHICH COST ME $1032.00 AND THEY PAID $727.00. THIS REAR END PROBLEM WAS ALL OVER SOCIAL MEDIA , BLOGS AND FORUMS ABOUT PEOPLE HAVING SAME ISSIUE. I WAS ALSO NEVER TOLD ABOUT BUYBACK PROGRAM THAT WAS ANNOUNCED, AND WHEN I ASKED DEALER THEY SAID TO ME THAT THE 2011 DODGE WAS NOT INCLUDED IN THE PROGRAM WHICH WAS NOT TRUE AT ALL.

WHILE IN MOTION THE VEHICLE STARTED A LOUD GROWL NOISE, IT WAS HESITANT TO ADVANCE, IT FELT LIKE SOMETHING WAS DRAGGING FROM THE BACK WHEELS AND STRUGGLE TO KEEP MOVING FORWARD, I WAS DRIVING AROUND 40 MILES PER HOUR. I COULD STOPPED, PARK ON A SIDE STREET AND HAD A MECHANIC COME AND CHECK IT. IT WAS DETERMINED THAT THE REAR AXLE BEARING CLENCHED, THE ADVICE WAS NOT TO DRIVE THE VEHICLE ANYMORE AS IT REPRESENTED A SAFETY HAZARD.

Mileage: 134,000

THE VEHICLE STARTED CUTTING OUT HAVING A MISS IN WHAT THE CODE CALLED CYLINDER 3 WE TOOK IT TO THE GARAGE AND THEY TOLD US IT IS THE LIFTER AND THE CAM WILL NEED TO BE REPLACED THAT THIS IS HAPPENING TO MANY OTHER VEHICLES.

Mileage: 124,071

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE DEALER (OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE, 2406 CRAIN HWY, BOWIE, MD 20176) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. **TR CONSUMER STATED NO ADDITIONAL ACTION REQUIRED AS BOTH "RECALL" CONCERNS HAVE BEEN CORRECTED BY A DEALER (DODGE) PER CHRYSLER'S APPROVAL. 1)9-5-18 T79 SAFETY RECALL 2) 8-1-18 V04 FRAME BRACKET. UPDATED 10/19/18*JB

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. QUIGLEY CHRYSLER DODGE JEEP RAM (565 PA-100, BOYERTOWN, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE MANUFACTURER NOT SUPPLYING THE SOFTWARE FOR VEHICLE MODELS UNDER 2013. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS INCLUDED IN THE BUYBACK PROGRAM BECAUSE THE PARTS WERE NO LONGER AVAILABLE TO DO THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (HOLDEN DODGE CHRYSLER JEEP RAM, 640 S GOVERNORS AVE, DOVER, DE 19904, (302) 734-5708) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED LESTER GLENN CHRYSLER DODGE JEEP RAM FIAT AT (888) 819-3759 (101 NJ-37, TOMS RIVER, NJ 08753) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JONES MOTOR COMPANY, 545 FLORENCE RD, SAVANNAH, TN 38372, (731) 925-4923) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 9/26/18*JB

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GLENN POLK FORD, 4320 N INTERSTATE 35, GAINESVILLE, TX 76240, (940) 668-8770) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 RAM 1500. UPON STARTING THE VEHICLE, A FUEL ODOR WAS DETECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A FRACTURED EXHAUST MANIFOLD. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EXHAUST MANIFOLD BOLT NEEDED TO BE INSTALLED. THE CONTACT HEARD AN ABNORMAL NOISE AND THE VEHICLE STARTED TO MISFIRE. THE CONTACT STATED THAT SEVERAL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS NISSAN-WAKE FOREST (11120 CAPITAL BLVD, WAKE FOREST, NC 27587) WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT NEEDED REPLACEMENT. THE VEHICLE WAS AWAITING REPLACEMENT OF THE MANIFOLD BOLT AND CAM SHAFT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN) AND 18V160000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE RECALL REPAIRS WERE EXCEEDING A REASONABLE AMOUNT OF TIME. THE CONTACT CALLED TWO DEALERS: (CROSSROADS NISSAN, 11120 CAPITAL BLVD, WAKE FOREST, NC 27587) AND (WESTGATE DODGE, 6421 OLD WESTGATE RD, RALEIGH, N 27617) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND CONFIRMED THAT THE VIN WAS INCLUDED IN THE TWO NHTSA RECALLS, BUT PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 56,000

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LITHIA CHRYSLER JEEP DODGE RAM OF POCATELLO AT (208) 904-3369 (633 BULLOCK ST, POCATELLO, ID 83201) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONTACT STATES THEY CONTACTED MANUFACTURER (RAM) AND THE MANUFACTURER SAID THE PART WAS NOT AVAILABLE. *TT

MY 2005 DODGE RAM HAD A RECALL FOR REAR PINION ISSUE. NOW I HAVE A 2011 DODGE RAM THAT IS HAVING THE SAME NOISE FROM THE REAR END. HA E HAD IT LOOKED AT BY MULTIPLE MECHANICS AND HAVE BEEN TOLD IT'S THE REAR PINION BEARINGS IN THIS TRUCK AD WELL.

REAR END BEARING NOISE WHILE HIGHWAY DRIVING. REFERENCE PREVIOUS RECALLS FOR 2011 RAM 1500 FOR REAR BEARING FAILURE CAUSING AXLE TO LOCK UP WHILE DRIVING. POTENTIAL CRASH HAZARD FROM LOSS OF CONTROL. HOWEVER THIS VIN IS APPARENTLY NOT COVERED BY RECALL!!

Mileage: 136,485

TAKATA RECALL, I HAVE RECEIVED A LETTER IN THE MAIL STATING I NEEDED MY AIRBAG REPLACED BUT AFTER NOTIFYING THE SERVICE DEPARTMENT I WAS TOLD THAT I DO NOT HAVE ANY ACTIVE RECALLS AT THE PRESENT TIME. THE REAR OF MY VEHICLE HAS BEEN MAKING NOISE FOR SOME TIME DESPITE ALSO BEING TOLD THERE IS NO RECALL ON THE SPECIFIC YEAR THAT I HAVE PURCHASED. LAST BUT NOT LEAST THERE IS A CONSTANT BATTLE WITH THE REAR SUSPENSION OF THE VEHICLE. THIS PARTICULAR VEHICLE HAVE UPPER AND LOWER MOUNT BARS BUT THE RUBBER GIVES AWAY IN THE PART WHICH CAUSES A SWAY THAT MAKES YOU LOOSE CONTROL TRAVELING OVER 50MPH WITHOUT TOWING A LOAD. I HAVE BEEN REDUCED TO NOT USING THIS VEHICLE ON THE EXPRESSWAY. ALSO TO DATE THE TRANSMISSION HAS BEEN GIVEN A FULL OVERHALL AS OF LAST YEAR. AT THE TIME THERE WERE 120,000 MILES ON THE POWER TRAIN

Mileage: 78,000

ENGINE LOST COMPRESSION VALVES CAUSED A LOT OF DAMAGE TO ENG. HAVE TO REPLACE ENG

Mileage: 115

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND STRUGGLED TO ACCELERATE SMOOTHLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FIRKINS CHRYSLER JEEP DODGE RAM IN BRADENTON, FLORIDA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,200.

Mileage: 57,200

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO THE PARK POSITION. THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE FROM ROLLING BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT WITH HIS LOCAL DEALER. THE CONTACT WAS ALSO ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

THE MANIFOLD STUD BOLTS ARE BREAKING OFF IN THE HEAD MOST COMMONLY WITH 7 AND 8 CYLINDER...CAUSE A HORRUBLE EXHAUST LEAK AND CAUSING THE MANIFOLD TO WORP AND CRACK

Mileage: 36,000

"TAKATA RECALL " FIRST BOUGHT THE TRUCK IN 2015. 2ND DAY I HAD IT ALMOST COUGHT ON FIRE 78000 MILES SOMETHING TO DO WITH THE BATTERY. 2017 99000 MILES LIFTERS ARE TICKING AND IT DOESN'T WANT TO START IT FREAKS OUT EVERY ONCE IN A WHILE IF YOU TRY AND START IT ALL THE LIGHTS FLASH THEN IT'S GOOD FOR A MONTH

I HAVE A LOUD WHINING AN NOW IS A LOUD GROWLING IN DIFFERENTIAL OR REAR WHEEL BEARINGS AT ALL SPEEDS. I SAW ON THE INTERNET WHERE THIS IS A COMMON PROBLEM WITH 2009 THRU 2012 DODGE RAM TRUCKS 1500 SERIES. SUPPOSEDLY CHRYSLER HAS RECALLED THESE TRUCKS BUT TWO CALLS TO CHRYSLER TODAY APRIL 13, 2017 THEY ADVISED ME THERE ARE NO RECALLS ON REAR WHEEL BEARINGS OR DIFFERENTIALS. THIS PROBLEM CAN CAUSE A LOCK UP OF THE REAR GEARS AND LOSS OF CONTROL OF THE TRUCK AT ANY SPEED. PLEASE CHECK AND ADVISE ME AT EMAIL [XXX] OR PHONE [XXX] I HAVE PARKED THE TRUCK UNTIL I HEAR FROM YOUR DEPARTMENT AS I DO NOT WANT TO HURT ANYONE. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 98,000

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED. UPON INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR DRIVESHAFT SEPARATED FROM THE REAR DIFFERENTIAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE PART WAS UNAVAILABLE FOR THE REPAIR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,968.

Mileage: 114,968

THE TRUCK BURNS THROUGH OIL AT A HIGH RATE AND AFTER IT DOES THEIR IS NO LOW OIL LIGHT BEING TURNED ON BY THE TRUCK. THE TRUCK RAN HOT AND MADE THE CAM POSITION SENSOR FAIL. I AM AFRAID IT WILL BURN EVEN MORE AND CAUSE PREMATURE ENGINE FAILURE AND SENSOR FAILURE WHICH IS NOT COVER BY WARRANTIES. THE LAST TIME IN A MONTH IT BURNED THROUGH 4 QUARTS, THE DEALER SAID IF THEY DO NOT FIND ANYTHING WRONG THEY WOULD CHARGE ME A DIAGNOSTIC FEE. I HAVE HAD MANY OLD DODGE TRUCKS AND EVEN A 2007 RAM WHICH ALWAYS HAD OIL BETWEEN OIL CHANGES AND THAT NEVER BURNED THROUGH SO MUCH OIL. THIS HAPPENS AS I DRIVE AND NEVER ONCE DOES IT SAY LOW OIL, THE ONLY REASON I FIGURED IT OUT IS I AM MECHANICALLY INCLINE AND OBSERVED THE OIL PRESSURE DROP DOWN TO 14PS ON THE TRUCKS INFORMATION CONSOL. ALSO THE TRUCK HAD GONE INTO A MODE WHERE THE THROTTLE DID NOT RESPOND AND THE TRUCK WOULD NOT DOWN SHIFT. ALL THIS HAPPENS AT THE SAME TIME AND IF IT HAPPENS ON A HIGHWAY MAY CAUSE A CRASH BECAUSE THE TRUCK DOES NOT SHIFT PROPERLY ALONG WITH NO OIL THE ENGINE WILL FAIL.

Mileage: 44,000

MY TRUCK STARTED OUT WITH A DEAD BATTERY WHICH I REPLACED AND IT STARTED IN 9/16. AROUND 12/17/16 I WAS PARKED IN MY TRUCK TALKING TO MY NEIGHBOR WHEN I DECIDED TO TURNOFF TRUCK AND GET OUT OF TRUCK. I TURNED THE KEYFOB TO OFF POSITION ONLY TO HAVE IT STAY RUNNING, I THAN TURNED KEYFOB BACK TO ON POSITION THAN BACK OFF WHERE IT SHUT OFF. I PULLED INTO DRIVEWAY SAME DAY AND THAN THE KEYFOB STUCK IN OFF POSITION WITH TRUCK STILL RUNNING. MY HUSBAND GO IN IT AND STARTED TO FOOL AROUND WITH IT PUTTING IT INTO NEUTRAL THAN PARK THAN REVERSE AND IT FINALLY CAME OUT. 1/11/ 17 I STARTED TRUCK NOTICED TIPM LIGHT ON AND TRACTION CONTROL LIGHT ON. I PULLED OUT OF DRIVEWAY THE TIPM LIGHT WENT OUT BUT THE TRACTION CONTROL LIGHT STAYED ON THE WHOLE ENTIRE TIME I WAS DRIVING IT. THEN I GOT HOME AND THE KEY LITERAL FELL OUT WHILE DRIVING IT AND I LOST ALL POWER. WHEN MY HUSBAND CAME TO MY RESCUE THE TRUCK STARTED JUST FINE AND HE DROVE IT HOME ONLY TO HAVE TURNED THE KEYFOB TO OFF POSITION AND PULL OUT THE KEYFOB AND HAVE THE TRUCK STILL RUNNING. HE HAD TO PULL THE 5AMP #27 FUSE AND DISCONNECT THE BATTERY IN ORDER TO TURN IT OFF. BROUGHT TO DEALER ONLY TO BE TOLD NO RECALL ISSUES, THAT THEY THINK IT HAS SOMETHING TO DUE WITH MY AFTER MARKET STEREO THAT WAS PUT IN OVER 5 YEARS AGO. THE ADVISOR CALLED ME AFTER HAVING TO TRUCK FOR 3 DAY TO TELL ME TECH NEEDS ANOTHER 4 HOURS WITH IT AND IT WAS GOING TO BE 600.00 ONTOP OF THE 150.00 I ALREADY OWED . I ASKED TO SPEAK TO MANAGER WHO COULD NOT TELL ME THAT THEY RULED ANYTHING ELSE OUT WOULD NOT EVEN GIVE ME A PRINTOUT OF WHAT WAS DONE. I ASKED ABOUT THE TIPM AND HE LOOKED AT ME LIKE I WAS CRAZY. I WILL BE TAKING VEHICLE OUT WITH NO REPAIRS AND TOLD THEM IF I CRASH AND KILL SOMEONE OR MYSELF THEIR HEADS ARE GOING TO ROLL, THIS IS DEFINITELY A DANGEROUS SITUATION. *TR

Mileage: 69,000

TL* THE CONTACT OWNS A 2011 RAM 1500. WHEN THE VEHICLE WAS PLACED INTO PARK, IT ROLLED BACKWARDS AND THEN FORWARD. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD OCCUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. .....UPDATED 03/08/17 *BF *CN

MOTOR NEEDED REPLACED THEN CAM SENSOR THEN CRANK SENSOR NOW ENGINE WIRING & SENSOR FLUID TEMPERATURE & MODULE POWERTRAIN CO DEALER HAS HAD VEHICLE SINCE 10/10/16 MOTOR OVER HEATED HAD TO PULL OFF ROAD GOT VEHICLE BACK AFTER PAYING FOR NEW ENGINE GOT BACK THEN ONE THING AFTER ANOTHER STALLED EACH TIME WHILE DRIVING. *TR

Mileage: 64,842

WHILE VEHICLE IS IN MOTION AT LOW SPEED, ENGINE WILL SHUT OFF. DURING UP HILL CITY DRIVING, ENGINE WILL NOT MAINTAIN CONSTANT RPM OR SMOOTH ACCELERATION. IT TAKE APPROXIMATELY 20 MINUTES TO START THE VEHICLE. *TR

Mileage: 141,520

FEELS LIKE SOMETHING IS LOOSE IN THE STEERING WHEEL AREA. LOTS OF PLAY IN THE STEERING AND A CLUNK WHEN WHEEL IS TURNED. I TOOK IT TO THE DEALER TO SEE WHAT THE ISSUE WAS AND IF IT WAS PART OF THE RECALL. THEY SAID THE STERING GEAR AND INNER TIE RODS ARE BAD AND THE FRONT HUBS ARE MAKING NOISE AND NEED TO BE REPLACED. THIS TRUCK ONLY HAS A LITTLE OVER 70,000 MILES ON IT AND I HAVE NEVER TAKEN IT OFF ROAD OR DROVE IT HARD. IT IS USED FOR DRIVING TO AND FROM WORK. JUST FOR THE COST OF THOSE ITEMS THEY QUOTED ME $2312.99. I HAVE OWNED THREE DIFFERENT TRUCKS AND HAVE NEVER HAD A PROBLEM LIKE THIS AND WITH SUCH A NEW VEHICLE. DEALER STATED IT WAS NOT PART OF THE RECALL. THIS TRUCK FEELS UNSAFE TO DRIVE WITH THE STEERING BEING SO LOOSE.

Mileage: 72,917

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

AT 53,283 MILES A NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. AT FIRST I THOUGHT IT WAS TIRE NOISE, BUT DETERMINED IT HAD TO BE SOMETHING RELATED TO THE REAR END DRIVE POWER TRAIN. AT 53,383 MILES I TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THIS IS THE DEALER'S COMMENTS: "CUSTOMER STATES:C/S: C/S THERE IS A NOISE COMING FROM THE REAR END, MIGHT BE THE BARINGS. WENT ON ROAD TEST WITH SEAN F. HE CONFIRMED THERE IS A NOISE, POSSIBLE REAR WHEEL BEARING AND ITS SPEED RELATED. CHECK AND ADVISE OBSERVATIONS: VERIFIED NOISE FROM REAR END TEAR DOWN REAR DIFFERENTIAL TO DETERMINE FAILED COMPONENT. OBSERVATIONS: PINION BEARINGS FAILED CAUSING ABNORMAL WEAR OF GEARS REBUILD REAR DIFFERENTIAL -$2,591.00." IF THE REAR END GEAR BOX HAD FAILED AT HIGHWAY SPEEDS (60 TO 75 MPH) IT WOULD HAVE RESULTED IN AN ACCIDENT THAT COULD HAVE LED TO INJURIES OR DEATH. THIS COMPONENT FAILED AT 53% OF ITS DESIGN LIFE - 100,000 MILES. THE VEHICLE WAS FIVE MONTHS BEYOND ITS 5 YEAR CALENDAR WARRANTY PERIOD, BUT WELL WITHIN ITS DESIGN RELIABILITY FOR SAFETY OF 100,000 MILES. I HAVE REQUESTED ALL PARTS BE PROPERLY MARKED AND TAG ALONG WITH ANY MAINTENANCE CHECKLISTS, PROCEDURE DOCUMENTS OR MANUFACTURER GUIDANCE DOCUMENTS USED IN CONDUCTING THE DIS-ASSEMBLY, INSPECTION, REPAIR AND RE-ASSEMBLY BE PROVIDED AS PART OF THE RECORD.

Mileage: 53,283

TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT THE VEHICLE SHIFTED INDEPENDENTLY INTO NEUTRAL. AFTER THE FAILURE OCCURRED, THE VEHICLE WOULD NOT SHIFT INTO PARK UNTIL AFTER THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED EVERYDAY. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,074.

Mileage: 55,074

I CALLED IN SINCE MY VEHICLE FELL INTO THE STATED RANGE FOR THE DODGE RAM RECALL. SINCE MY VEHICLE WAS MANUFACTURED WITHIN THE DATES MENTIONED I THOUGHT I WOULD BE ENTITLED TO REMEDIATION. HOWEVER I WAS TOLD THAT MINE WAS NOT. I WOULD LIKE TO SEE ABSOLUTE PROOF THAT MY VEHICLE IS NOT EFFECTED BY THIS RECALL.

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 45 MPH ON AN UNEVEN ROAD SURFACE, THERE WAS A LOSS OF POWER STEERING AND THE WATER PUMP AND SERPENTINE BELT DETACHED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING PUMP, WATER PUMP, AND RADIATOR WERE REPLACED. IN ADDITION, THE SERPENTINE BELT AND OTHER ATTACHING COMPONENTS WERE REPLACED. ON A SEPARATE OCCASION, ONE OF THE REAR PASSENGER TIRES COMPLETELY DETACHED FROM THE VEHICLE WHILE DRIVING. THE CONTACT MENTIONED THAT THE FAILURE WAS RELATED TO THE REAR DIFFERENTIAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

IN A NUTSHELL,, MY TRUCK HAD ABOUT,,,14K MIKES ON IT. PURCHASED NEW. IT TOOK OFF IN EXESS OF 100MPH. COULDN'T STOP IT!!!!!!! ALMOST KILLED MY SON AND I!! HAVE BEEN FIGHTING, EVER SINCE TO GET CHRYSLER TO REPLACE THE MOTOR,, AS IT SOUNDS EVERY BEARING IN THE MOTOR,, WHEN I FINALLY PUT TRANSMISSION IN NEAUTRAL TO STOP THE TRUCK. TO DATE, THE TRUCK HAS A REARMAIN LEAK, BECAUSE OF INSTEAD OF REPLACING THE MOTOR. CHRYSLER, TRIED TO TAKE THE CHEAPER WAY OUT AND ONLY REPLACE A PART AT A TIME. IN DOING SO THIS,COST THEM WAY MORE $. MOTOR NO LONGER HAS A BEARING NOISE. BUT IT DOES HAVE A REARMAIN LEAK. THAT THEY HAVE TRIED TO REPAIR 3XS SO FAR!! NOW,,,,, I'M STILL WAITING TO SEE IF THEY WILL REPLACE THE MOTOR, OR TRY AGAIN??? LAST I KNEW THE GOSLDEN RULE WAS 3 XS AND URE OUT!!!! MY PATIENCE, IS GONE. THE TRUCK, HAS SPENT MOST OF ITS LIFE IN A DEALERS GARAGE. AND MOST OF ITS 40K MILES ARE FROM THE DEALERS TECH. I HAVE ALL DOCUMENTATION TO PROVE EVERYTHING I SAY. ALL FROM THE DAY IT TOOK OFF ON ME. THE REAL PROBLEM IS..... WHY DID IT TAKE OFF? AND THE ANSWER TO THAT. I FIGURED OUT. WHO WANTS THAT INFO? CAUSE I HAVE FIGURED THAT OUT. IT TOOK 3 YRS. TO FIGURE OUT. IS ALL I WANT IS A NEW VEHICLE, AS I NEVER GOT TO ENJOY THAT. JUST COST ME ALOT OF TIME, AND $.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT'S VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT INTO THE PARK POSITION. AS A RESULT, THE VEHICLE CONTINUED TO MOVE FORWARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

Mileage: 23,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE VEHICLE WAS OUT OF FUEL. THE FUEL TANK WAS REPLENISHED AND THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

Mileage: 89,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING 50 MPH, THE VEHICLE VIBRATED WITHOUT WARNING. THE FAILURE RECURRED ON ONE OTHER OCCASION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE PINION NUT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Mileage: 40,000

THE TRUCK NEEDED A TOTAL TRANSMISSION REPLACEMENT WHILE IT WAS FAIRLY NEW. THE VEHICLE STOPPED WITH NO ABILITY TO REVERSE OR DRIVE. I HAVE READ ON FORUMS HOW OTHERS HAD SIMILAR PROBLEMS. WHILE SO MANY OTHER DEFECTS HAVE BEEN UNCOVERED WOULD YOU PLEASE INVESTIGATE THE TRANS PROBLEMS ON THIS MODEL.

Mileage: 35,000

I HAD THE PINION NUT RECALL DONE IN 2014 AND ON 8/5/2015 THE NUT COME LOOSE AGAIN CALLED RAM ABOUT THE BUY BACK AND THEY TOLD ME THAT MY TRUCK WAS NOT A BUY BACK TRUCK BECAUSE IT WAS FIX AND I ASK WHY IT CAN LOOSE AGAIN AND THE DRIVE SHAFT JUST ABOUT FAIL OFF AND JOHN AT RAM SAID NOT IT IS NOT A BUY BACK TRUCK SO WHAT AM I GOING TO DO WITH THIS TRUCK I DONT THINK IT IS A SAFE VEHICLE FOR THE ROAD TO GET SOMEBODY KILLED

Mileage: 45,000

TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO VIBRATE AND ALL THE WARNING LIGHTS ON THE INSTRUMENT CLUSTER ILLUMINATED. IN ADDITION, THE AIR CONDITIONER STOPPED WORKING AND THE VEHICLE DECELERATED TO 5 MPH. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 32,000.

Mileage: 32,000

THE RAM 1500 I PURCHASED NEW WAS SOLD TO ME WITH AN ACTIVE REAR AXLE RECALL IN EFFECT. I WAS TOLD THAT A RECALL ORDER WAS IN PLACE AFTER I PURCHASED THE TRUCK AND THAT THE PARTS FOR THIS RECALL WERE NOT AVAILABLE AND I WOULD RECEIVE NOTIFICATION TO BRING MY TRUCK IN FOR THE RECALL REPAIR ON THE REAR AXLE. I NOTICED A GROWLING TYPE NOISE COMING FROM THE REAR END REPORTED THIS TO THE DEALERSHIP. THEY INFORMED THIS WOULD BE REPAIRED WHEN THE REAR AXLE PARTS ARE INSTALLED. I BROUGHT THE TRUCK BACK FOR THE REPAIR AND THEN RETURNED AT A LATER DATE DUE TO A RECURRING GROWLING NOISE IN WHICH THEY ADDED MORE FLUID.I NOW UNDERSTAND ANOTHER RECALL IS FORTHCOMING TO REPAIR THE SEAL ON THE REAR AXLE BOLT. THIS TRUCK SHOULD NOT OF BEEN SOLD DUE TO THE UNSAFE CONDITION TO ME. FAMILY AND OTHERS. THIS HAS BEEN A PERSISTENT PROBLEM AND SHOULD NOT BE CONSIDERED AS A REMEDIED VEHICLE ESPECIALLY WITH THE UPCOMING RELATED RECALL.I BELIEVE THIS SHOULD BE INCLUDED IN THE BUY BACK DUE TO THE ONGOING PROBLEMS OR RETURN FOR A NEW VEHICLE PURCHASE.

Mileage: 1,000

WE WERE TRAVELING HOME JULY 18TH ON THE INTERSTATE WHEN THE TRUCK STARTED SHAKING AND HE TRIED TO GET OFF THE INTERSTATE ON AN EXIT. THE STEARING MESSED UP AND HE LIKE TO HAVE NOT GOT IT STOPPED BEFORE WE WERE RUNNING OUT OF RAMP. IT' WAS LIGHT NOT HAVING CONTROL OF THE WHEEL OR BRAKES. WHEN WE GOT STOPPED HE OPENED THE HOOD TO SEE IF HE COULD SEE A PROBLEM THERE. HE ALSO WALKED AROUNG THE ENTIRE TRUCK CHECKING TIRES. WE FINALLY DECIDED TO TRY IT AGAIN. WE WERE THEN ONLY ABOUT 60 MILES FROM HOME. WE DROVE SLOWER THE REST OF THE WAY BECAUSE THAT WAS A VERY SCARY THING TO HAVE HAPPEN. OUR GRANDDAUGHTER HAD SOFTBALL PRACTICE WED. NIGHT IN KNOXVILLE TENN. IT WASN'T AS BAD AS AS THE 18TH BUT IT DONE IT A FEW TIMES ON US AGAIN. WE HAUL PRESIOUS CARGO , OUR GRANDDAUGHTERS, IT SCARES US TO DEATH DRIVING WITH THEM IN THA TRUCK. I TALED TO CHRYSLER 3 DAYS AGO AND SHE TOLD ME I WOULD GET AN EMAIL IN A DAY OR 2. SHE ALSO HAS US AN APPOINTMENT TO GET THE BOLT PUT ON ON AUGUST 17TH. BUT OUR CONCERNS ARE IT MAY HAVE MORE DAMAGE BECAUSE OF THE BRAKES AND STEERING DOING THIS. WE ONLY BOUGHT THIS TRUCK ON APRIL 19TH 2015. THE RECALLS ARE FROM 2013. WHY WEREN'T THEY FIXED THEN? THE TRUCK HAD NOT EVEN TURNED OVER 50,00 MILES WHEN WE BOUGHT IT. WE BOUGHT IT BECAUSE IT HAD LOW MILES AND WE WANT A SAFE VEHICLE TO TRAVEL TO HER GAMES AND PRACTICES. NOW WE ARE AFRAID THAT SOMETHING WILL HAPPEN AND THEY MIGHT GET HURT. I TRIED TO CALL THEM AGAIN TODAY, JULY 31ST I WAS ON HOLD FOR OVER 4 HRS.NEVER DID GET A REAL PERSON TO ANSWER.

Mileage: 57,000

MY 2011 RAM 1500 SUMMARY REPORT SHOWS: "NO RECALL INFORMATION AVAILABLE". THE DEALER EXPLAINS MY TRUCK IS NOT ELIGIBLE FOR THE BUYBACK OFFER. IS THE DEALER CORRECT THAT THE VEHICLE IS NOT PART OF THE FCA BUYBACK OFFER? I TALKED TO A CHRYSLER REP ON 7/28/15 WHO RESEARCHED THIS AND THE RECALL AFFECTS THE 2011 RAM 1500 WITH A 9:25 REAR AXLE AND THAT MY TRUCK HAS A DIFFERENT(?) REAR AXLE. I'M NOT SURE WHAT HE IS TALKING ABOUT. IS A RECALL LETTER REQUIRED? RECALL SUBJECT : REAR AXLE PINION NUT MAY LOOSEN AT DIFFERENTIAL , 1 INVESTIGATION(S) REPORT RECEIPT DATE: FEB 06, 2013 NHTSA CAMPAIGN NUMBER: 13V038000 COMPONENT(S): POWER TRAIN POTENTIAL NUMBER OF UNITS AFFECTED: 278,229 ALL PRODUCTS ASSOCIATED WITH THIS RECALL EXPAND DETAILS CLOSE 13 ASSOCIATED DOCUMENTS EXPAND MANUFACTURER: CHRYSLER GROUP LLC SUMMARY: CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009-2012 RAM 1500 TRUCKS MANUFACTURED FROM DECEMBER 1, 2009, THROUGH OCTOBER 20, 2011; MODEL YEAR 2009-2011 CONSEQUENCE: IF THE REAR AXLE PINION NUT LOOSENS, THE AXLE CAN LOCK UP AND CAUSE A LOSS OF VEHICLE CONTROL AND/OR A VEHICLE CRASH WITH LITTLE WARNING. REMEDY: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A PINION NUT RETAINER, FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 7, 2013. RECALLSINVESTIGATIONS COMPLAINTSSERVICE BULLETINSNHTSA ID'S

Mileage: 15,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING 20 MPH. THE DRIVESHAFT FAILED AND CAUSED THE REAR TIRES TO LOCK UP. THE CONTACT WAS NOT ABLE TO MERGE OVER TO THE SIDE OF THE ROAD AND STOP IN THE MIDDLE OF ROAD. THE VEHICLE WAS TOWED TO DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVESHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.

Mileage: 77,000

HEADLIGHTS, BOTH LOW BEAM AND HIGH BEAM WENT OUT AND WILL NOT COME BACK ON. BULBS REPLACED, STILL WILL NOT COME ON. TRANSMISSION HAS BEGUN TO SHIFT ERRATICALLY ALTHOUGH VEHICLE IS AT A CONSTANT SPEED.

Mileage: 40,000

SERVICE ENGINE LIGHT ON. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING 60 MPH, THE REAR DRIVER SIDE TIRE LOCKED AND THE RIM CAUGHT FIRE. THE CONTACT IMMEDIATELY EXITED THE VEHICLE AND NOTICED THAT THE REAR DRIVER SIDE TIRE WAS ALSO ON FIRE. THE CONTACT EXTINGUISHED THE FIRE WITH WATER. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE REAR DIFFERENTIAL CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 108,000.

Mileage: 108,000

THIS VEHICLE HAS BEEN REPAIRED TWICE FOR THE FRONT END. WHILE DRIVING THE VEHICLE AT EITHER 35, 45, 55, 65 OR 75 IT WOBBLES, VIBRATES SOMETHING FIERCE AND THEN IT SEEMS YOU REACH A CERTAIN DISTANCE AT THAT SPEED OR A BUMP IN THE ROAD AND BAM IT FINE FOR A WHILE UNTIL IT DOES IT AGAIN. AND IT WILL GET TO THE POINT THAT YOU SMELL AXLE GEAR OIL. WHEN I WENT TO HAVE IT REPAIRED THE FIRST TIME I WAS TOLD THE FRONT WHEEL BEARING WAS CHANGED ON THE PASSENGER SIDE AND IF IT WERE TO MAKE THE SAME NOISE BRING IT BACK MADE THE SAME WOBBLE NOISE BROUGHT IT TO ANOTHER PLACE THEY REPLACED THE WHEEL BEARING (SAME ONE) AND THE WHOLE FRONT AXLE AND SAID IT WAS FIXED, I TOOK IT HOME AND LOW AND BEHOLD SAME PROBLEM. NO I AM TRYING TO HAVE THE LAST PLACE FIX WHAT HE DIDN'T FIX AND I AM CATCHING A NIGHTMARE TRYING TO GET IN TOUCH WITH THAT GUY BECAUSE EVERYTIME HE SAYS SOMEONE WILL BE THERE TO BRING THE VEHICLE BY NO ONE IS THERE. *TR

Mileage: 125,000

TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAD SCHEDULED AN APPOINTMENT FOR A RECALL NOTICE WITH ALL AMERICAN DODGE IN SAN ANGELO, TEXAS. ARRIVED FOR APPOINTMENT AND SERVICE MANAGER SAID THEY COULD NOT LOOK AT IT DUE TO NO TECHS AVAILABLE CALLED TO RESCHEDULE APPOINTMENT ON 3/9/15 AND WAS TOLD I WOULD HAVE TO WAIT THREE MONTHS FOR AN APPOINTMENT. AM I SUPPOSED TO DRIVE AROUND IN A POTENTIALLY UNSAFE VEHICLE FOR THREE MONTHS? I THINK THE DEALERSHIP IS SAYING THAT HOPING NO ONE CALLS BACK TO RESCHEDULE AN APPOINTMENT. HOW AM I SUPPOSED TO KNOW WHAT MY SCHEDULE WILL BE IN THREE MONTHS? *TR

TL-* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE REAR END OF THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. UPDATED 3/12/15*CN THE CONSUMER EXPERIENCED A VIBRATION COMING FROM THE DRIVE TRAIN. THE DEALER PERFORMED A SOFTWARE UPDATE. THE PROBLEM WAS NOT AS SEVERE, BUT IT WAS STILL PRESENT. THE CONSUMER REFERENCED RECALL # 13V038000 (POWER TRAIN). UPDATED 03/26/15*JB

Mileage: 48,000

POWER TRAIN. *TR

OPERATING NORMALLY, A GRINDING NOISE BEGAN AND THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS A REAR DIFFERENTIAL BEARING FAILURE, LIKELY DUE TO THE PREVIOUS RECALL #NHTSA CAMPAIGN NUMBER: 10V656000 WHICH WAS DONE IMMEDIATELY AFTER NOTIFICATION. SIGNIFICANT COSTS WERE INCURRED TO REPAIR THE DIFFERENTIAL, AXLE AND BEARINGS. NO HEAVY PAYLOADS OR TOWING WAS DONE. MAINTENANCE IS ALWAYS DONE ON TIME AND RECORDS ARE AVAILABLE AT THE DEALERSHIP. ITS SEEMS INCONCEIVABLE THAT SUCH A NEW TRUCK COULD HAVE A VERY SIGNIFICANT FAILURE. *TR

Mileage: 75,807

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE FAILED TO SHIFT OUT OF PARK. IN ADDITION, THE CONTACT STATED THAT THE BRAKE LIGHT ILLUMINATED WITHOUT THE BRAKES BEING APPLIED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE THE BRAKE SENSOR SPRING WAS ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE WAS 6,800.

Mileage: 6,800

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED. UPDATED 8/28/14*CN THE CONUMER STATED THE VEHICLE HAS BEEN REPAIRED. UPDATED 09/08/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WERE NO FAILURES. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V038000 (POWER TRAIN ). THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THERE WERE NO FAILURES.

TRUCK STALLS WHEN COMING TO A STOP. TRUCK STALLS WHENEVER SHIFTING FROM PARK INTO REVERSE DRIVE. RATTLING SOUND COMING FROM UNDER TRUCK. DEALERSHIP DIAGNOSED IT TO A DEFECTIVE TORQUE CONVERTER AND IS REPLACING IT AND THE TRANSMISSION FLUID PUMP. *TR

Mileage: 50,000

I TOOK MY DODGE INTO THE LOCAL DODGE DEALERSHIP FOR AN OIL CHANGE AND TO CHECK ON THE REAR AXLE PINION NUT RECALL. THEY TOLD ME THEY NEEDED TO ORDER THE PART AND THAT THEY WOULD CALL ME AS SOON AS IT CAME IN. THAT WAS THREE MONTHS AGO AND I STILL HAVEN'T HEARD BACK FROM THEM. *TR

Mileage: 30,000

REAR AXLE PINION NUT N08/NHTSA ON 2/22/2014 AUTONATION CHRYSLER DODGE JEEP RAM REFUSED TO REPAIR THIS DEFECT, EVEN AFTER I HAD SCHEDULED AN APPOINTMENT FOR REPAIR. I TOOK THE VEHICLE IN AT 0720 ON 2/22/2014 AND WAS TOLD BY A [XXX] THAT THIS WAS USUALLY NOT AN ISSUE FOR RAM TRUCKS, THAT THEY WERE SHORT-STAFFED AND THAT THEY COULD NOT GET TO THE VEHICLE UNTIL NEXT WEEK, THE DEALERSHIP REFUSED TO REPAIR THE RECALL ISSUE. IT APPEARED THEY DID NOT WANT TO COMPLETE THE RECALL REPAIR, BECAUSE THEY WOULD NOT MAKE ANY MONEY OFF OF THE REPAIR AS IT WAS A RECALL. THIS IS UNACCEPTABLE. I WILL NOW NEED TO BE GIVEN DIRECTION AS TO WHERE TO TAKE THE VEHICLE FOR REPAIR. I TOOK IT TO: AUTONATION CHRYSLER DODGE JEEP RAM [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 10,200

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) AND STATED THAT THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED MY FIRST RECALL NOTICE ABOUT 6 MONTHS AGO AND MY SECOND ABOUT 2 MONTHS AGO. I HAVE APPROACHED THE DEALERSHIP ,PREVIOUSLY MIKE OLSEN DODGE AND CURRENTLY YAKIMA DODGE, AND HAVE BEEN PUT ON A WAITING LIST. THEY STATE THAT THEY ONLY GET PARTS TO FIX 1 VEHICLE AT A TIME THAT THEN HAS TO BE VERIFIED BEFORE THEY CAN FIX ANOTHER ONE. THE RECALL NOTICE STATES THAT THE REAR AXLE CAN DISENGAGE AND LEAD TO AN UNCONTROLLABLE ACCIDENT. THEY ALSO TOLD ME THAT THERE HAS BEEN SUCH INCIDENT CLOSE TO TOWN BUT WITH NO INJURIES. THE NOTICES ARE IDENTIFIED AS SAFETY RECALL N08/NHTSA 13V-038. THIS IS MY ONLY TRANSPORTATION AND I AM CONCERNED FOR MY FAMILY SAFETY WHEN I DRIVE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS AVAILABLE FOR THE RECALL REPAIR BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE THEY WERE UNABLE TO PERFORM THE RECALL REPAIR UNTIL FEBRUARY 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

RECEIVED A SAFETY RECALL NOTICE FOR THE REAR AXLE PINION NUT. BROUGHT THE TRUCK TO SAN ANTONIO DODGE IN SAN ANTONIO TEXAS AND THE PARTS WERE ON BACK ORDER..SERVICE PROVIDER SAID THEY WERE ONLY GETTING 1 PER WEEK FROM THE MANUFACTURER AND IT WOULD NOT BE UNTIL AFTER CHRISTMAS THAT THIS PROBLEM MAY BE TAKEN CARE OF. SO MUCH FOR THE CHRISTMAS TRIP...PROVIDER SAID I COULD STILL TRAVEL EVEN THOUGH THE RECALL NOTICE IS SPECIFIC WHEN IT SAID "COULD CAUSE CRASH WITHOUT WARNING". I HAVE A PROBLEM WITH THE DEALER HAVING COMPLETE DISREGARD FOR SAFETY BY TELLING ME I COULD TRAVEL 1000+ MILES ON THE HIGHWAY AND NOT WORRY. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 180,000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE MANUFACTURER HAS TAKEN MORE THAN A REASONABLE AMOUNT OF TIME TO MAKE THE PARTS AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) THE CONTACT MENTIONED THAT HE WAS CONCERNED FOR HIS SAFETY. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 132,000.

2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE CONSUMER WAS FIRST INFORMED, THE PARTS WERE NOT AVAILABLE. THEN HE WAS INFORMED, THE PARTS HAD ARRIVED, BUT THERE WERE NO INSTRUCTIONS ON HOW TO REPAIR IT. RECALL # 13V038000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE NECESSARY PART WAS NOT AVAILABLE. THE CONTACT HAD RECEIVED THE RECALL NOTICE OVER SIX MONTHS AGO AND HE STILL COULD NOT HAVE THE VEHICLE SERVICED PER THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

IN MARCH I RECEIVED A SAFETY RECALL FROM CHRYSLER ABOUT THE ABOVE PARTS AND THAT A CRASH COLD OCCUR IF NOT REPAIRED. I MADE SEVERAL PHONE CALLS TO CHRYSLER AND WAS ADVISED THAT THEY WERE WORKING ON IT AND HAVE NOT RECEIVED ANY INFORMATION ON WHEN THEY WOULD MAKE THE REPAIR. I FEEL THAT SINCE IT IS A SAFETY RECALL IT SHOULD NOT TAKE 9 MONTHS FOR THEM TO COME UP WITH A SOLUTION AND MAKE THE REPAIR. *TR

Mileage: 19,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED NUMEROUS TIMES AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) APRIL 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT STATED THAT WHEN SHE ACCELERATED, THE VEHICLE WOULD BECOME RESISTANT. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 45,962.

RECEIVED A SAFETY RECALL NOTICE N08/NHTSA 13V-038 EARLY IN 2013. CHECKED WITH MY DEALER AS INSTRUCTED AND WAS TOLD THAT THERE WERE NO PARTS AVAILABLE. HAVE NOT HEARD ANYTHING SINCE. IF THIS PROBLEM IS SERIOUS AND NEEDS TO BE FIXED, I WOULD THINK THE PEOPLE INVOLVED WOULD BE MORE PRONE TO GETTING IT DONE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN APRIL OF 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.

I RECEIVED A RECALL NOTICE THAT STATED, THE REAR AXLE PINION NUT ON MY 2011 DODGE RAM 1500 MAY LOOSEN OR FRACTURE. A LOOSE PINION NUT COULD CAUSE THE REAR AXLE TO LOCK UP. AT HIGHWAY SPEEDS IT COULD LET THE AXLE FLY OFF AND LEAD TO LOSS OF VEHICLE CONTROL AND/OR A CRASH. I RECEIVED THE OFFICIAL RECALL NOTICE IN JANUARY OF 2013. I THEN WENT TO THE CAR DEALERSHIP. THEY TOLD ME THEY DIDN'T HAVE PARTS TO CHECK BACK WHEN DODGE GETS THE PARTS MADE. I WAS AT THE DEALERSHIP TODAY TO PICK UP MY TRUCK THAT WAS SUPPOSEDLY REPAIRED FOR CHRONIC PROBLEMS WITH ETC LIGHT COMING ON AND THROTTLE STICKING OR RACING. I CHECKED WITH THE DEALERSHIP MONTHLY AND AS OF TODAY STILL NO PARTS. THIS IS A SERIOUS PROBLEM AND COULD RESULT IN A DEADLY CRASH. PLEASE ADDRESS THIS ISSUE. ONE OF THESE TRUCKS PASS EVERYONE EVERY DAY, NOT TO MENTION I DRIVE ONE. *JS

Mileage: 28,900

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN FEBRUARY OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE SEPTEMBER OF 2013. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 21,000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN APRIL OF 2013. THE CONTACT STATED THAT SHE TOOK THE VEHICLE TO THE DEALER TWICE TO HAVE THE VEHICLE REPAIRED BUT THEY STATED THAT THE PARTS WERE NO LONGER BEING MANUFACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED AND THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE WAS NOT REPAIRED OR INSPECTED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

Mileage: 10,000

IN APRIL OF THIS YEAR I RECEIVED A RECALL NOTICE #N08 FROM CHRYSLER GROUP LLC, REGARDING THE REAR AXLE PINION NUT. I IMMEDIATELY CONTACTED MY DODGE DEALER WHO INFORMED ME THAT THE PART(S) WERE NOT AVAILABLE AND TO CHECK BACK IN A FEW WEEKS. I HAVE CHECKED FOR THE LAST 5 MONTHS AND TO DATE THE PART(S) ARE STILL NOT AVAILABLE. WHY? IT'S MY SAFETY AND OF MY FAMILY TO GET THIS REPAIRED ASAP, WHAT ABOUT OTHER VEHICLES ON THE ROAD THAT ARE EFFECTED OR MIGHT BE INVOLVED IN A CRASH OF ONE THAT DOES HAVE THIS PROBLEM? THIS IS TOTALLY UNACCEPTABLE, WHY HASN'T YOUR ORGANIZATION TAKING STEPS TO CORRECT THIS SITUATION? YOU ARE SUPPOSE TO STAY ON TOP OF THIS, WHAT PART OF SAFETY DO YOU NOT UNDERSTAND? *TR

IN APRIL OF THIS YEAR I RECEIVED A RECALL NOTICE #N08 FROM CHRYSLER GROUP LLC, REGARDING THE REAR AXLE PINION NUT. I IMMEDIATELY CONTACTED MY DODGE DEALER WHO INFORMED ME THAT THE PART(S) WERE NOT AVAILABLE AND TO CHECK BACK IN A FEW WEEKS. I HAVE CHECKED FOR THE LAST 5 MONTHS AND TO DATE THE PART(S) ARE STILL NOT AVAILABLE. WHY? IT'S MY SAFETY AND OF MY FAMILY TO GET THIS REPAIRED ASAP, WHAT ABOUT OTHER VEHICLES ON THE ROAD THAT ARE EFFECTED OR MIGHT BE INVOLVED IN A CRASH OF ONE THAT DOES HAVE THIS PROBLEM? THIS IS TOTALLY UNACCEPTABLE, WHY HASN'T YOUR ORGANIZATION TAKING STEPS TO CORRECT THIS SITUATION? YOU ARE SUPPOSE TO STAY ON TOP OF THIS, WHAT PART OF SAFETY DO YOU NOT UNDERSTAND? *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. IN ADDITION, THE MANUFACTURER ADVISED THE CONTACT THAT IF THE FAILURE WAS EXPERIENCED, THEN THE VEHICLE SHOULD NOT BE DRIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR AXLE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PART WAS NOT AVAILABLE FOR THE RECALL.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT IN APRIL OF 2013, HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). HE NOTIFIED THE MANUFACTURER FOUR TIMES AND EACH TIME, THEY STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE BUT STATED IT WAS UNACCEPTABLE TO WAIT SO LONG FOR PARTS. UPDATED 11/15/13*CN THE DEALER REPAIRED THE VEHICLE. UPDATED 11/20/13

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR (PINION NUT). THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I WAS ISSUED A SAFETY RECALL NOTICE OVER 4 MONTHS AGO FOR REAR AXLE PINION NUT N08/NHTSA 13V-038 AND NOTHING HAS BEEN RESOLVED ON TRUCK YET. I HAVE CONTACTED DEALER, AND THEY HAVE TOLD ME THEY ARE STILL WAITING ON PARTS? I AM AFRAID TO DRIVE, NOT KNOWING IF PINION GEAR IS GOING TO BACK OUT OF REAR END! HOW LONG CAN IT TAKE TO GET PARTS FROM RAM?? *TR

TL-THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ST

MY DEALER HAS BEEN UNABLE TO REPAIR MY DODGE TRUCK FOR THE SAFETY RECALL N08/NHTSA 13V-038 FOR A LONG TIME. I RECEIVED THIS RECALL NOTICE A LONG TIME AGO AND HAVE CONTACTED THEM 3 TIMES SINCE THAT AND THEY CONTINUE TO SAY THEY DO NOT HAVE THE PARTS TO REPAIR THIS CONDITION. CAN SOMETHING BE DONE TO HURRY THIS PROCESS ALONG? THANK YOU. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

WE WERE NOTIFIED OF A RECALL ON OUR 2011 DODGE RAM PICK UP CONCERNING THE REAR AXLE PINION NUT. I CALLED OUR DEALERSHIP TO SCHEDULE THE REPAIR. SAFETY RECALL N08 / NHTSA 13V/038. I WAS TOLD THAT THE PARTS AND REPAIR PLAN WERE NOT AVAILABLE AT THIS TIME AND WAS URGED TO CALL THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 800-853-1403. I CALLED THE CGRAC AND WAS TOLD THAT THE PARTS AND PLAN OF SERVICE WEREN'T AVAILABLE AT THIS TIME BUT I WOULD BE NOTIFIED BY E-MAIL WHEN IT WAS. I MADE SURE THEY UNDERSTOOD THAT WE ARE RETIRED TRAVELERS WHO PULL A 32' TRAVEL TRAILER FREQUENTLY AND THAT A SUDDEN "LACK OF MOTIVE POWER" MIGHT PUT OUR LIVES IN EXTREME DANGER. IT WAS SUGGESTED THAT WE "NOT TOW OR HAUL ANYTHING" UNTIL THIS IS SORTED OUT. *JB

Mileage: 30,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL- THE CONTACT OWNS A 2011 DODGE RAM 1500. A RECALL NHTSA CAMPAIGN NUMBER: 13V038000 COMPONENT(S): POWER TRAIN WAS RECEIVED.THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE AND NO TIME FRAME WAS GIVEN. THE CONTACT HAS NOT EXPERIENCED ANY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 18000.- LL

Mileage: 18,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) SIX MONTHS AGO BUT WAS INFORMED BY THE MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER HAS BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 42,000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THAT THE PART NEEDED TO COMPLETE THE SERVICE WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 42,000. *TR

Mileage: 42,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE PART REMAINED UNAVAILABLE THAT WAS NEEDED FOR SERVICE UNDER NHTSA CAMPAIGN ID NUMBER WAS 13V038000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 ((POWER TRAIN) AND THE PART REMAINED UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

I HAVE NOTICED SINCE PURCHASING THIS VEHICLE THAT THE REAR AXLE TRACTION CONTROL SEEMS TO CONSTANTLY SLIP WHEN ACCELERATING AT ANY SPEED, I FIRST THOUGHT THAT THIS WAS NORMAL FOR THE VEHICLE, BUT IT IS ALWAYS ENGAGING NO MATTER WHAT SPEED YOUR DOING. IT SEEMS AS THOUGH IT IS NOT WORKING PROPERLY, NO MATTER WHAT KIND OF SURFACE YOUR DRIVING ON. I'VE TRIED IT IN FOUR WHEEL DRIVE, AND THE TRUCK SEEMS TO BE OK, I DON;T THINK THE ANTI SLIP AXLE IS WORKING PROPERLY. *TR

Mileage: 9,500

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 09-26-13 *BF

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN THE MAIL SEVERAL MONTHS AGO AND STATED THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL (N08/NHTSA 13V-038 REAR AXLE PINION NUT) I RECEIVED THIS NOTICE MONTHS AGO. I HAVE CONTRACTED THE MANUFACTURER MULTIPLE TIMES. EACH TIME I GET TOLD THE PART IS NOT AVAILABLE YET. AFTER MONTHS, WHY WOULD THE PART NOT BE AVAILABLE? IT WAS NICE TO GET THE NOTICE, BUT IS THERE AN OFFICE THAT FOLLOWS UP ON THESE RECALLS TO MAKE SURE THE MANUFACTURER IS ACTUALLY ADDRESSING THE ISSUE. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE ON THIS ISSUE. *TR

Mileage: 16,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 10-24-13 *BF

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT READILY AVAILABLE. THE CONTACT WAS NOT ADVISED IF THE PART WOULD BECOME AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED BUT DID NOT PROVIDE A DATE IN WHICH THE PARTS WERE EXPECTED TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND STATED THAT THE DEALER INFORMED HIM THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART HAD NOT BEEN AVAILABLE FOR ALMOST FOUR MONTHS AND HE WOULD BE MADE AWARE OF THE PARTS ONCE THEY BECAME AVAILABLE. THE FAILURE MILEAGE WAS 6,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/26/13 *CN

Mileage: 6,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V038000 (POWER TRAIN) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE HOWEVER, THE CONTACT WAS CONCERNED THAT THE FAILURE COULD HAVE OCCURRED AT ANY MOMENT. THE MANUFACTURER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) SEVERAL MONTHS AGO AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/27/13*LJ

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/26/13 *CN

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE INFORMATION ABOUT THE AVAILABILITY OF THE PART. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 24,000. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE COULD NOT BE REPAIRED BECAUSE THE DEALER ADVISED THAT THEY DID NOT HAVE THE NECESSARY PARTS TO COMPLETE THE RECALL SERVICE. THE CONTACT WAS NOT PROVIDED WITH AN EXPECTANCY DATE FOR THE ARRIVAL OF THE PARTS. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED* 9/17/13*CN

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA RECALL CAMPAIGN ID NUMBER:13V038000(POWER TRAIN) IN APRIL 2013 BUT THE PARTS NEEDED FOR THE RECALL SERVICE WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND ADVISED THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THE NHTSA CAMPAIGN 13V038000 (POWER TRAIN) EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED HIM THAT THE PART WAS NOT AVAILABLE TO BE REPAIRED AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 13,600.

Mileage: 13,600

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT AN EXCESSIVE AMOUNT OF TIME HAD PASSED, AS IT HAD BEEN TWO MONTHS SINCE THE RECALL NOTIFICATION HAD BEEN RECEIVED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) IN MAY 2013. THE CONTACT STATED HAT HE CONTACTED THE DEALER IN JUNE AND JULY 2013 TO GET HIS VEHICLE REPAIRED BUT THE DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE TO SERVICE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND THEY ALSO STATED THAT THEY DID KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE RECALL WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE CONTACT WAS CONCERNED OF DRIVING THE VEHICLE BECAUSE HE WAS TOWING A TRAILER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER, THEY DID NOT HAVE AN APPROXIMATE TIME OF ARRIVAL FOR THE PARTS. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 51,685.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR AND THE DEALER DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CONTACT DID NOT WANT TO DRIVE THE VEHICLE WITHOUT THE RECALL SERVICE BEING PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 5,000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN); HOWEVER THE PART WAS UNAVAILABLE. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE VEHICLE WAS SAFE TO DRIVE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE WITH THE VEHICLE. UPDATED 09/05/13*LJ

2011 DODGE RAM 1500 . CONSUMER WRITES IN REGARDS TO REAR AXLE PINION NUT RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN) ABOUT 5 MONTHS AGO AND THE REPAIR WAS NOT PROVIDED WITHIN A REASONABLE TIME. THE MANUFACTURER WAS CONTACTED BUT THEY WERE UNABLE TO PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CURRENT MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) AND STATED THAT THE DEALER DID NOT HAVE THE PARTS AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD BEEN ATTEMPTING TO HAVE THE VEHICLE SERVICE PER THE RECALL FOR SEVERAL MONTHS. THE MANUFACTURER WAS NOTIFIED BUT THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT) AND CONTACTED THE MANUFACTURER BUT WAS ADVISED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT YET AVAILABLE. THE CONTACT DID NOT STATE WHETHER THE MANUFACTURER WAS ABLE TO PROVIDE AN ESTIMATED TIME FOR THE ARRIVAL OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT) AND CONTACTED THE MANUFACTURER BUT WAS ADVISED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT YET AVAILABLE. THE CONTACT DID NOT STATE WHETHER THE MANUFACTURER WAS ABLE TO PROVIDE AN ESTIMATED TIME FOR THE ARRIVAL OF PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

WE WERE INFORMED OF A "RECALL" SAFETY HAZARD WITH OUR VEHICLE IN APRIL, 2013. WE'VE MADE NUMEROUS PHONE CALLS TO SEE IF PARTS ARE IN YET. DODGE STILL DOESN'T HAVE THE PARTS TO FIX THIS POTENTIAL PROBLEM. I WOULD REALLY HATE TO SEE SOMETHING HAPPEN OR HAVE SOMEONE KILLED BECAUSE WE USE OUR VEHICLE TO PULL A 7,000 LB CAMP TRAILER. WHY IS THE MANUFACTURE TAKING SO MUCH TIME TO HAVE THE PART AVAILABLE BEFORE SOMEONE GETS HURT? WE ARE PAYING FOR A VEHICLE THAT WE'RE NOT FEELING SAFE IN NOW. WE'VE BEEN TOLD THAT THE REAR AXLE PINION NUT COULD COME LOOSE, CAUSING THE AXLE TO SEIZE, WHICH "COULD" LEAD TO AN ACCIDENT. THANK YOU *TR

Mileage: 29,300

I RECEIVED A SAFETY RECALL NOTICE IN THE MAIL 2-MONTHS AGO CONCERNING THE ADHESIVE PATCH ON THE REAR AXLE PINION NUT. THE LETTER STATED THE PARTS WERE NOT AVAILABLE AT THE TIME THE LETTER WAS SENT OUT. I HAVE NOT RECEIVED ANY FURTHER NOTICE IF PARTS ARE NOW AVAILABLE TO PERFORM THE SAFETY RECALL. I'M CONCERNED THAT IF MY TRUCK IS AFFECTED AND NOT CORRECTED SOON MAJOR DAMAGE TO THE REAR AXLE COULD OCCUR. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED BUT THEY DID NOT PROVIDE AN ESTIMATED TIME FOR THE PARTS TO BECOME AVAILABLE. THE CURRENT MILEAGE WAS 55,000. UPDATED 07/10/13 *LJ

I GOT LETTER FROM CHRYSLER FOR SAFETY RECALL NOTICE. BUT THEY SAID, THE PART IS NOT AVAILABLE FEW WEEKS OR MONTHS. IT IS SAFETY RECALL N08/NHTSA 13V-038. IT SAID CLEARLY REQUIRED SAFETY RECALL, BUT PART IS NOT AVAILABLE SITUATION. I REALLY DON'T UNDERSTAND. AND I BELIEVE THEY HAVE TO TAKE CARE OF MY CAR IMMEDIATELY FOR SAFE REASON. *TR

Mileage: 15,000

MY HUSBAND [XXX] RECEIVED A NOTICED FROM CHRYSLER AT THE END OF APRIL ABOUT THE REAR AXLE PINION NUT, AND HOW IT COULD CAUSE AN ACCIDENT. UPON CALL OUR W DEALER BERTERA DODGE IN WESTFIELD MA WHERE WE BOUGHT THE TRUCK, AND WERE TOLD THEY DID NOT HAVE THE PART.IT WAS COMING IN. WELL NOW IT IS JUNE WHAT IS TAKING SO LONG. ALSO THIS IS A SAFETY ISSUE, AND COULD CAUSE A CRASH ACCORDING TO THE PAPER WE RECEIVED. WHAT IS TAKING SO LONG ON THIS PART? WE HAVE BEEN TOLD THAT IF SOMETHING HASN'T HAPPENED IT PROBABLY WON'T, PROBABLY???? PLEASE LOOK INTO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR DRIVE AXLE RECALL NOTICE. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO COMPLETE THE RECALL SERVICE REMAINED UNAVAILABLE FOR TWO CONSECUTIVE MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

RECEIVED A RECALL NOTICE N08/NHTSA 13V-038. THIS RECALL IS FOR A POTENTIAL CATASTROPHIC FAILURE OF THE REAR AXLE AND COULD CAUSE A CRASH WITHOUT WARNING. THE MANUFACTURER (DODGE) DOES NOT HAVE A FIX AND THE DEALER WILL NOT PERFORM AN INSPECTION OF THE AFFECTED PINION NUT. THERE IS NO TIME FRAME FOR A FIX. THE LIVES OF MYSELF, MY FAMILY AS WELL AS ANYONE ELSE AROUND MY VEHICLE ARE AT RISK. THE MANUFACTURER NOR THE DEALER ARE WILLING TO REMEDY THIS ISSUE IN A TIMELY FASHION. *TR

Mileage: 19,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE PART NEEDED TO PERFORM THE RECALL SERVICE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO PROVIDE AN ESTIMATED TIME IN WHICH THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE EXPECTED RECALL SERVICE HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 46,000.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND CONTACTED THE MANUFACTURER. THE CONTACT WAS TOLD THAT THERE WAS NOT A SET START TIME FOR THE RECALL SERVICE TO BEGIN. THE CONTACT WAS CONCERNED AND WANTED TO HAVE THE VEHICLE SERVICED BECAUSE HE BELIEVED THAT THE RETAINER NUT ON THE VEHICLE WAS LOOSE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VEHICLE WAS ALSO NOT SERVICED PER THE RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 14,000. *TR

Mileage: 14,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT YET AVAILABLE. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICE UNDER THE RECALL WITHIN A REASONABLE TIME FRAME. THE VEHICLE STILL HAD NOT BEEN SERVICED PER THE RECALL. THE CONTACT DID NOT CALL THE MANUFACTURER TO INQUIRE OF AN ESTIMATED TIME OF AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000.

Mileage: 3,000

TL* THE CONTACT OWNS A 2011 CHRYSLER DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL AFTER THIRTY DAYS. THE RECALL SUMMARY INDICATED THAT THE RECALL WOULD BEGIN IN MARCH OF 2013. THE CONTACT EXPERIENCED NO FAILURE; HOWEVER HAD CONCERN OF THE POTENTIAL SAFETY ISSUES.

SAFETY RECALL N08/NHTSA 13V-038 IDENTIFIES A MANUFACTURING DEFICIENCY THAT COULD RESULT IN THE REAR AXLE PINION NUT COMING LOOSE CAUSING EITHER REAR AXLE SEIZURE OR DRIVESHAFT SEPARATION. IT STATES THAT "EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING." CHRYSLER STATES IN THE NOTICE THAT PARTS REQUIRED TO FIX THE PROBLEM ARE CURRENTLY NOT AVAILABLE. PHONECALL TO THE CHRYSLER RECALL ASSISTANCE CENTER NOT ONLY CONFIRMED THE NONAVAILABILITY OF THE PARTS BUT COULD NOT FURNISH ANY TIMEFRAME AS TO WHEN THEY MIGHT BE AVAILABLE. A CHECK WITH THE LOCAL DEALER INDICATES NO PART AVAILABILITY INFORMATION EITHER.. CHRYSLER HAS IDENTIFIED A DEFECT THAT COULD CAUSE INJURY OR EVEN DEATH TO VEHICLE OCCUPANTS OR OTHERS BUT HAS FAILED TO PROVIDE INFORMATION TO OWNERS OR DEALERS AS TO WHEN IT COULD BE REMEDIED. THIS INDICATES A LACK OF CONCERN BY THE MANUFACTURER TO AFFECT THE TIMELY CORRECTION OF THIS LIFE THREATENING PROBLEM. THE ATTITUDE APPEARS TO BE USE THE VEHICLE AT YOUR OWN RISK UNTIL WE CAN GET AROUND TO MAKING A REPLACEMENT PART AVAILABLE. WE ARE NOT TALKING ABOUT A COMPLICATED SYSTEM HERE BUT ABOUT A NUT THAT APPARENTLY WASN'T INSTALLED PROPERLY IN THE FIRST PLACE. *TR

Mileage: 3,500

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS, WHICH WERE CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT WAS CONCERNED THAT A REMEDY WAS NOT PROVIDED IN A REASONABLE TIME THEREFORE CONTACT WOULD BE UNABLE TO DRIVE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING A LOUD NOISE FROM THE REAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN ADVISED THAT THE REAR AXLE WAS DEFECTIVE AND INFORMED THE CONTACT OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 32,000. *TR

Mileage: 28,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A GRINDING NOISE AND A VIBRATION COMING FROM THE ACCELERATOR PEDAL. ADDITIONALLY WHEN THE VEHICLE WAS IN REVERSE, THE CONTACT NOTICED A GRINDING AND SQUEAKING SOUND COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED TO ACT IN THAT MANNER AND ADVISED THAT THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.

Mileage: 4,000

THE FOLLOWING DEALER SOLD ME A NEW VEHICLE WITH UNRESOLVED SAFETY RECALL K36, IN VIOLATION OF 49 USC 30120(I): TUCSON DODGE, 4220 EAST 22ND ST, TUCSON, AZ 85711 HOW IS THIS LAW ENFORCED, AND HOW DOES IT HELP ME, THE CONSUMER? *TR

Mileage: 23

2011 DODGE RAM 1500 . CONSUMER STATES DEALER REFUSED REPAIRS UNDER WARRANTY *TGW THE CONSUMER STATED THE VEHICLE WOULD NOT SHIFT OUT OF PARK, UPON START UP. ALSO, THE VEHICLE ROLLED WHILE THE TRUCK WAS IN PARK AND THE VEHICLE ACCELERATED UP TO 100 MPH. THE CONSUMER HAD TO PUT THE GEAR IN NEUTRAL IN ORDER TO STOP THE VEHICLE. THE CONSUMER STATED THE VEHICLE WAS STILL RUNNING, EVEN THOUGH HE TURNED THE IGNITION OFF. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE THE IGNITION WAS STARTED, THE 4WD WARNING INDICATOR BEGAN TO ILLUMINATE. THE CONTACT TURNED THE 4WD CONTROL SELECTOR OFF AND PROCEEDED TO DRIVE. AFTER DRIVING FOR A FEW MOMENTS THE ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY ON THE INSTRUMENT PANEL. ALSO ON A SEPARATE OCCASION THE TRANSMISSION SHIFTED INTO THE LIMP MODE. IN ADDITION TO THE OTHER FAILURES, THE VEHICLE UNEXPECTEDLY LUNGED FORWARD WITH THE BRAKE PEDAL ENGAGED. THE FAILURE OCCURRED TWO TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THE TRANSMISSION SOLENOID WAS DEFECTIVE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE MALFUNCTIONS. THE APPROXIMATE FAILURE MILEAGE WAS 10,100.

Mileage: 10,100

WHILE DRIVING AT 45MPH, THE TRUCK SUDDENLY AND VIOLENTLY DOWNSHIFTED AND SKIDDED TO A NEARLY IMMEDIATE STOP WITH NO NEED TO DEPRESS THE BRAKES. LUCKILY THERE WERE NO VEHICLES BEHIND ME AS IT SURELY WOULD HAVE RESULTED IN AN ACCIDENT. IMMEDIATELY, A STRONG FOUL SMELL AND SMOKE WAS NOTICED COMING FROM UNDER THE HOOD. AFTER PUTTING THE CAR IN PARK AND LIFTING THE HOOD, THE SMOKE DISSIPATED IMMEDIATELY, BUT I FOUND LATER THAT PUTTING THE TRUCK INTO REVERSE OR DRIVE HAD ABSOLUTELY NO AFFECT. EVEN PLACING THE TRUCK INTO NEUTRAL WOULD NOT ALLOW THE TRUCK TO ROLL. THE TRUCK REQUIRED A FLATBED TOW TO THE DEALERSHIP AS THE REAR WHEELS WOULD NOT EASILY ROLL FORWARD, AND WOULD NOT ROLL IN REVERSE. THE TOW DRIVER NEEDED TO PLACE THE REAR WHEELS ON SKIDS AND SLIDE THE TRUCK OFF THE FLATBED. THE DEALERSHIP FOUND THEY NEEDED TO FORCIBLY MANIPULATE THE TRANSFER CASE TO GET THE TRUCK INTO NEUTRAL AS IT WAS SEIZED. THEY HAVE FOUND THAT THE C2 AND UNDERDRIVE CLUTCHES ARE BOTH COMPLETELY DESTROYED, AND THERE ARE SIGNIFICANT AMOUNTS OF METAL SHAVINGS IN THE TRANSMISSION OIL AND PAN. THEY SAID THEY HAVE NEVER SEEN SUCH A COMPLETELY DESTROYED CLUTCH ON ANY LOW MILEAGE VEHICLE. THE TRANSMISSION SYSTEM WAS SEALED, AND PRESSURE TESTED AS EXPECTED. THEY ARE CURRENTLY INVESTIGATING FOR ROOT CAUSE AND TO BOUND THE EXTENT OF THE DAMAGE. THE TRUCK IS SUPPOSED TO HAVE SAFETY FEATURES OF BOTH A "LIMP MODE" FOR THE TRANSMISSION, AS WELL AS A FURTHER SAFETY FEATURE TO GO INTO NEUTRAL IN SUCH CATASTROPHIC FAILURE, BOTH SAFETY MECHANISMS FAILED IN ADDITION TO THE TRANSMISSION. MULTIPLE TRANSMISSION SYSTEMS FAILING IN SUCH A WAY, AND YET IT IS LIKELY (ALREADY POSITIONING WITHOUT ROOT CAUSE) THAT CHRYSLER WILL WANT TO REBUILD THE TRANSMISSION RATHER THAN REPLACE IT AS THEY SHOULD. I'M NOT CONFIDENT THAT THIS TRANSMISSION CAN BE REPAIRED SUCH THAT IT WILL NOT FAIL AGAIN IN SHORT ORDER. DANGEROUS. *TR

Mileage: 2,319

THERE IS A SHUTTER OR VIBRATION IN THE TRANSMISSION WHILE DRIVING AT APPROXIMATELY 1500 RPM. IT FEELS LIKE A MISS IN THE IGNITION SYSTEM, OR AS IF THE TRANSMISSION IS SHIFTING BACK AND FORTH BETWEEN GEARS, IT MAY BE RELATED TO THE ECO BOOST SYSTEM ON THE HEMI ENGINES. IT HAS BEEN TO THE DEALERSHIP 3 TIMES FOR THE PROBLEM. THE FIRST TWO TIMES I WAS TOLD THE MECHANIC WAS ABLE TO REPRODUCE THE CONDITION BUT THERE IS NO FIX FOR IT AT THIS TIME. THE TRUCK WAS BROUGHT TO THE DEALERSHIP FOR THE 3RD TIME LAST WEEK, APPROX 8/5/2011 AND AN UPDATE WAS INSTALLED TO THE TRANSMISSION CHANGING THE SHIFT POINTS. THE CONDITION IMPROVED SLIGHTLY, BUT THE VIBRATION AND SHUTTERING IS STILL PRESENT. I WAS TOLD IT WAS A CONDITION THAT I WOULD HAVE TO LIVE WITH AND ALL THE NEW HEMI ENGINES HAVE THAT. THE VEHICLE IS A 2011 RAM 1500 CREW CAB 4X4 BIG HORN SHORT BED WITH THE HEMI ENGINE. *TR

Mileage: 2,000

THE PROBLEM IS... THE REAR AXLE PINION BEARING ON YOUR TRUCK (VIN: XXXXXXXXXXXXXXXXX) MAY NOT RECEIVE ADEQUATE LUBRICATION UNDER CERTAIN DRIVING CONDITIONS. THIS LACK OF LUBRICATION CONDITION COULD CAUSE THE PINION BEARING TO SEIZE AND CAUSE A LOSS OF VEHICLE CONTROL AND/OR A CRASH WITHOUT WARNING. I HAVE CONTACTED THREE DIFFERENT SERVICING DEALERS, AND HAVE BEEN TOLD THREE DIFFERENT STORIES. THE ONE COMMON FACTOR THEY HAVE IS THAT PARTS ARE NOT AVAILABLE, AND BACKORDERS WEREN'T BEING PROCESSED. I FEEL LIKE I'M GETTING THE RUN-AROUND... THE MANUFACTURER LEFT ME A MESSAGE, AFTER MY NUMEROUS COMPLAINTS, STATING THAT PARTS WERE BEING EXPEDITED FOR ME, BUT THEY ARE NOT RETURNING MY PHONE CALLS NOW. THEY DON'T SEEM TO BE CONCERNED OVER THIS "SAFETY RECALL" SINCE I CAN'T GET MY TRUCK FIXED. MY TRUCK'S AXLE HAS NOT FAILED AS OF YET. I CAN'T SEEM TO GET THE RECALL DONE THOUGH TO PREVENT A FAILURE. IF DODGE IS GOING TO DRAG THIS OUT, THEY NEED TO COVER THE COST OF RENTAL VEHICLES FOR AFFECTED CUSTOMERS UNTIL THEY CAN GET THE RECALL DONE. I'M CONCERNED FOR THE SAFETY OF MY FAMILY WHILE IN THIS TRUCK. *TR

Mileage: 6,500

THE PROBLEM IS... THE REAR AXLE PINION BEARING ON YOUR TRUCK (VIN: XXXXXXXXXXXXXXXXX) MAY NOT RECEIVE ADEQUATE LUBRICATION UNDER CERTAIN DRIVING CONDITIONS. THIS LACK OF LUBRICATION CONDITION COULD CAUSE THE PINION BEARING TO SEIZE AND CAUSE A LOSS OF VEHICLE CONTROL AND/OR A CRASH WITHOUT WARNING. DODGE ONLY ALLOWS THE DEALER TO DO 2 OF THESE RECALLS A MONTH. SO MY DODGE TRUCK CAN NOT BE FIXED FOR OVER 3 MONTHS. I AM AT RISK OF MY TRUCK SEIZING UP AND LOOSING CONTROL. DODGE NEEDS TO ALLOW THE DEALERS TO DO MORE THEN 2 A MONTH. OR EXCEPT ALL LIABILITY FOR ANY DAMAGE OR INJURIES. *TR

THERE WERE NO SPECIAL EVENTS BEFORE PROBLEM SHOWED UP, OTHER THAN THE ENGINE MUST ATTAIN NORMAL OPERATING TEMPERATURE. THE PROBLEM IS WHEN TRAVELING , UPHILL-DOWNHILL- OR ON LEVEL, IF YOU ARE ABOVE 45MPH AND YOU STOP APPLYING GAS PEDAL TO COAST. THE VEHICLE WILL COAST UNTIL YOU REACH APPROXIMATELY 40MPH AT WHICH TIME THE TRANSMISSION WILL DOWNSHIFT INTO 3RD GEAR. THIS CAUSES AN ABRUPT SLOWING WITHOUT ALERTING VEHICLE BEHIND YOU. THIS COULD IN EFFECT CAUSE A REAR COLLISION BECAUSE THE BRAKE LIGHTS ARE NOT ACTIVATED, AND THE GEARING IS LOW IN REAR AXLE WHICH CAUSES THE VEHICLE TO SLOW AT A FASTER RATE THAN NORMAL. THE PROBLEM SEEMS TO BE THERE ALL THE TIME, ONE TIME IT DID NOT APPEAR WHEN I APPLIED BRAKES. THIS COULD HAVE BEEN A ONE TIME OCCURRENCE AS IT HASN'T HAPPENED AGAIN. I HAVE CONTACTED LOCAL DEALER, FROM WHOM I PURCHASED THE VEHICLE, 3 TIMES. FIRST TIME THEY HOOKED COMPUTER TO VEHICLE AND SAID EVERYTHING WAS NORMAL. SECOND TIME HOOKED COMPUTER TO VEHICLE DROVE IT AND TOOK MORE READINGS. THIRD TIME THEY WERE TO TAKE MORE READINGS AND TRANSMIT TO CHRYSLER, ALSO AT THAT TIME THEY WERE TO WORK ON TRANSMISSION. PROBLEM NOT FIXED, WHEN I RETURNED HOME THAT EVENING I RECEIVED A PHONE CALL FROM DEALER STATING THAT CHRYSLER WAS TO GIVE THEM A COMPUTER FLASH OR PROGRAM THAT MAY FIX THE PROBLEM, AND IT COULD TAKE 3 TO 6 MONTHS TO OBTAIN. DURING THE SECOND VISIT I WAS TOLD THAT CHRYSLER HAD AT LEAST 3 OTHER VEHICLES WITH SAME PROBLEM BUT THEY DID NOT KNOW WHAT THE CAUSE IS AND THEREFORE THEY DID NOT KNOW HOW TO REPAIR. I WAS NOT NOTIFIED IN WRITING BY DEALER OR CHRYSLER CORP. NO PARTS WERE REPLACED THAT I AM AWARE OF. I ALSO DROVE ANOTHER TRUCK SAME EQUIPMENT IT DID NOT EXHIBIT THE PROBLEM. I AM NOT CERTAIN IF THIS IS A PLOY TO SKIRT THE LEMON LAW OR NOT. AT ANY RATE THE PROBLEM NEEDS ATTENTION SOONER THAN LATER, ALSO THIS IS CAUSING HIGHER FUEL CONSUMPTION BECAUSE OF HAVING TO FEED GAS WHEN THE VEHICLE SHOULD BE COASTING! *TR

Mileage: 7