2011 RAM 1500 Steering Problems
45 complaints about Steering
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Steering Complaints (45)
I was driving my 2001 Dodge Ram 20-30mph and experienced a total power loss, power steering, power brakes and clock reset. My husband was also in the pickup and can attest to issue. I am an older person so had a very hard time stopping the vehicle and attempting to steer it to the side of the road. Traffic backed up behind me before I could put on my warning blinkers.Eventually, I turned off and on the pickup and everything worked somewhat normally but the vehicle went into limp mode. I got home, had the vehicle towed to the dealership. I explained issue, requested a total diagnosis of everything that was wrong but most importantly, I wanted the total power loss issue diagnosed, pinpointed and resolved. because I don't feel safe driving until issue is truly diagnosed and fixed. I gave them my lifetimecarmaxplus warranty . The techs found a list of parts that needed to be fixed besides the power loss problem, but told me they couldn't fix the total power loss because no codes had been thrown. I explained that since there was a total power loss it was reported by other Dodge techs that no codes could be retrieved. I asked the service manager to ask his tech what diagnostics were used and to what extent to determine the problem. He said he would call me after talking to his tech but never did. I went to the dealership 2 weeks later and asked what he found out from his tech. He was confused and apparently never did anything more about the situation. I called Chrysler warranty, they gave me a case number but again seemed oblivious to the total power loss and fixing this major safety issue. No one has attempted to address the problem or offered to have another mechanic inspect the vehicle. There were no codes that I saw on the dash and I did try to immediately retrieve any but none came up. The front passenger window locks also had been working intermittently 2 mos prior. My husband reported vehicle going in limp mode briefly 2 days prior to ...all electrical issues
This issue has been experienced more than 5 times and only occurs while turning. While making both left and right hand turns, the steering wheel locks mid turn and the engine completely shuts off resulting in the inability to turn in any direction. The first time this happened, I almost went into a ditch and today as I turned to cross an intersection, I lost all steering control and the truck shut down mid turn in the middle of the intersection. This left the truck immobilized in the intersection and facing into oncoming traffic. Following each incident, I put the truck in park and restart it as if there was no issue. There are no warning lights that appear prior to any of the incidents that would indicate an issue and the instrument panel goes dark each time the issue occurs. This is going to get me and/or my family killed one of these days. I have researched this online and there are countless reports from other 2011 Ram owners experiencing the same exact issue. How has a safety recall not been issued for this?
Yesterday, the Front Right Wheel completely separated from the axel while driving 25 mph. The truck veered sharply to the right, crashing into the driver's side of a fortunately unoccupied parked car, and continued to the right into the curb. I was not seriously injured, though my neck was strained. The tire and rim were destroyed, and it appears that the metal attachment from the wheel to the car was completely sheared through. There was also extensive Front End damage. Had I made it another mile to the parkway, this would have been a fatal injury to me, as well as other drivers. The truck was just inspected 2 days prior to this occurrence by a Certified Dodge Ram Dealer (NY Facility #[XXX]) with a clean health record. It is currently at the North Star Auto Body (516-781-2200) awaiting inspection by the Allstate Insurance adjuster (Claim # [XXX]). A police report was also filed. (Case #[XXX]) There was no warning to this catastrophic event. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WIN IGNITION UNIT CAN Turn off BY KEY FOB MOVEMENT WHEN DRIVING CAUSING ENGINE TO SHUT OFF WITH LOSS OF STEERING AND BRAKING Control *** Fuel pump remains on when vehicle is off and key fob is removed. Risk of fuel pump fire and electrial FIRE. **TIPM SHORTS AT FUEL PUMP RELAY CAUSING FUEL pump to continually operate and drain battery and risk of fire FUEL pUMP TO CONTINUALLY RUN AND operate RISK OF FIRE DAMAGE TO Surroundings. fuel pump runs WITH VEHICLE IGNITION OFF AND KEY REMOVeD CAUSING A DRAIN ON THE VEHICLE battery until battery is fully discharged.
In march/ 2020 my truck shut off 3xs going down the hwy with me and my kids in it . all without any warning. Upon the third event it caused my truck to began losing power to my headlights and tail lights and no hazards as well ? Which i thought was a very concerning matter especially at night... Very dangerous and it could have had one of us hurt or even killed . i payed 150 for a wrecker and hauled it to a mechanic that night . over the course of the next few days they checked it and no signs of the same thing recurring while at the shop . payed another 75 dollars amd drove truck for another couple months and then the same thing happening again . yet this time i was lucky enough to be just pulling out of my driveway . took to mechanic again paying a friend 75 to carry by tow dolly . only to be told nothing was wrong . its like my truck is possessed . later on the truck ended up shorting my fuel pump and my tipm costing me alot of money 1400 to replace the tipm. And 535 to replace the fuel pump . then 1 yr later again the security light on dash came on and bam it burnt my fuel pump up again , thus causing me to fork out another 535 plus a by pass relay harmess for 135. Luckily i have had no more issues out of the fuel pump . knock on wood ... But the truck still shoots the security light on and causes all my lights to stop working and puts me in harms way whenever the truck feels like acting up . this is ridiculous and dangerous bc might i add me and my family were in the vehicle in almost every instance that occured. And thats not safe . i thought highly of dodge but now im starting to wonder if its even safe to have me and my family. In this truck again . luckily the last two time the incident occured i was leaving my house so i was able to have help getting it back in my drive way when it unlocked from its lock down mode. But there has 5o be some type of issue that can be resolved after the amount of money payed for the repairs and the cost of truck as well
THE VEHICLE STOPS UNEXPECTEDLY WHILE DRIVING. THIS HAS HAPPENED ON A BUSY STREET AND HIGHWAY ALMOST GETTING INTO TWO ACCIDENTS WITH FAMILY MEMBERS IN MY VEHICLE
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE BUY BACK PROGRAM. *LD THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE BUYBACK PROGRAM FOR STEERING AND AXLE FAILURES.*JS
CURRENTLY HAS A HAZARDOUS MALFUNCTION THAT IS PUTTING MYSELF AND MY PASSENGERS AT RISK. IN THE SPAN OF 2 MONTHS, I HAVE HAD THE STEERING WHEEL COMPLETELY "LOCK" UP WHILE IN DRIVE ON NORMAL DRIVING CONDITIONS (SUNNY AND CLEAR, NOT TOO BRIGHT, NOT TOO WINDY OR WET AT ALL, NO FOG) WHEN PERFORMING A RIGHT TURN AT APPROPRIATE TURN SPEEDS. YOU WOULD BE UNABLE TO MANEUVER THE VEHICLE OUT OF HARM'S WAY WHEN THE WHEEL TENSES AND LOCKS UP COMPLETELY LIKE THIS. MY FIRST ENCOUNTER WITH THIS ISSUE WAS TURNING ON A RIGHT LANE WITH YOUR OWN PROTECTED LANE AT THE POSTED SPEED LIMIT FOR THE TURN. IT COMPLETELY LOCKED UP ON ME AND I EASED MY FOOT FORCIBLY ONTO THE BRAKE SO THAT I COULD AVOID BRAKING TOO HARD AND CAUSING THE TIRES TO SPIN OUT OR WORSE, HITTING THE POLE THAT IS DIRECTLY 200 FEET AWAY (APPROXIMATE SPEED WAS 35MPN AND BRAKE REACTION TIME WAS 2 SECONDS, ACCOUNTING FOR INITIAL NOTICE OF THE SUDDEN TENSION AND LOSS OF COMPLETE CONTROL OF THE TRUCK'S STEERING.). THE SECOND ENCOUNTER OCCURRED WITHIN A 2 MONTH SPAN, THIS TIME CAREFULLY APPROACHING A STREET INTERSECTION. I FORTUNATELY REALIZED WHAT WAS OCCURRING AND TRIED TO MOVE FAR RIGHT AND OUT OF HARM'S WAY BUT I COULD ONLY MAINTAIN MY APPROPRIATE LANE. AT FIRST I COULD NOT TAKE OUT THE KEY OR TURN IT ON OR OFF. IT WAS STILL IN DRIVE TO MY REALIZATION. I PUT IT INTO PARK AND WAS ABLE TO TURN THE TRUCK BACK ON AND CONTINUE MY WAY TO WORK. HOWEVER, I COULD ONLY BE PARANOID THAT THIS COULD OCCUR TO ME UNDER MORE SEVERE OR WORSE CONDITIONS LIKE RAIN OR FOG. WHAT IF THIS MALFUNCTION WERE TO OCCUR TO ME IF I WAS ON A VERY ELEVATED HIGHWAY OR HAD SOMEONE TAILING ME AT THAT VERY INSTANCE?
Mileage: 115,850
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 10 MPH, THE STEERING WHEEL BEGAN TO GRIND AND BOUNCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN TAKEN TO SURESKY CHRYSLER DODGE JEEP RAM (LOCATED AT 2 HATFIELD LN, GOSHEN, NY 10924, (888) 633-3227) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.*DT*JB
Mileage: 69,000
PULLING OFF A ROADWAY MAKING A RIGHT TURN, TRUCK STALLED, CANT TURN STEERING WHEEL WITHOUT THE ENGINE RUNNING! EXTREMELY DANGEROUS!!! RESTARTED IT, VERY HARD TO START LIKE IT WAS OUT OF TIME.AFTER RESTART, DROVE ABOUT TWO MILES , AND THE ENGINE LIGHT CAME ON AND DINGED THE WARNING CHIME. CONTINUED TO FLASH ENGINE LIGHT. HAD THE ENGINE LIGHT CODE READ AND THE PROBLEM IS # 5 CYLINDER MISFIRE. WORN LIFTER OR CAMSHAFT.THIS ISSUE SHOULD NOT HAPPEN ON A TRUCK WITH PERFECT MAINTENANCE! AT 125,000 MILES.
Mileage: 127,000
TAKATA RECALL I STOP AT STOP SIGN MADE A RIGHT TURN THE TRUCK WENT IN HIGH SPEED ON ITS OWN DOWN HILL ONCOMING TRAFFIC WAS COMING UP IN MY LANE I BRAKE HARD AS I COULD TRYING TO AVOID HEAD ON COLLISION. THE CAR HITS ME PUSHES THE TRUCK INTO A LIGHT POLE TO MY RIGHT. THE AIRBAGS DID NOT EVEN DEPLOY. I COULD HAVE BEEN SRIOUS HURT ARE A PASSENGER. THESE TRUCKS ARE VERY DANGEROUS. IN MOTION
Mileage: 145,000
AFTER STOPING AT A STOP SIGN. MADE A RIGHT TURN AND THE TRANSMISSION SHIFT TO HIGH SPEED GEAR CAUSING RAPID SPEED THE THE INGINE SHUT OFF CAUSED HARD STEERING. AT THAT TIME A VEHICLE APPROACH ME HEAD ON BECAUSE THERE CARS PARK IN ONCOMING TRAFFIC LANE. THE CAR CRASH INTO ME FORCING ME TO THE RIGHT OF MY LANE INTO A CITY LIGHT POLE. THE VEHICLE HAS HAS 4 RECALLS ON IT AND 2 SAFETY RECALLS OPEN AT THIS TIME. THE VEHICLE HAS A BUY BACK RECALL. AND I WOULD LIKE TO BE REFUNDED PLEASE. THIS HAPPEN IN A CTY STREET. IN MOTION *DSY
Mileage: 145,000
TAKATA RECALL MY TRUCK SWITCH INTO HIGH SPEED GEAR SPEEDED UP MAY HAVE CAUSED A CRASH STERRING BECAME HARD TO CONTROL IN MOTION ON A CITY STREET
Mileage: 145,000
THIS IS IN CONNECTION TO TRACKING NUMBER 10817220. BACK ON 11/15/2015 AT 34,754 MILES I HAD BOTH BUTTER TIE ROD ENDS REPLACED. ON 11/8/2018 AT 66,239 MILES THE SAME PARTS NEEDED TO BE REPLACED A SECOND TIME. TRUCK IS DRIVEN UNDER NORMAL DRIVING CONDITIONS. WOULD LIKE AN INVESTIGATION INTO OUTER TIE ROD ENDS FOR 2011 RAM 1500 FAILING PREMATURELY. APPEARS THERE COULD BE AN ISSUE WITH THE PARTS OR EVEN THE TRUCK'S DESIGN FOR THESE PARTS TO FAIL WITHIN 3 YEARS TIME. AS CHRYSLER REFUSES TO ADDRESS THE ISSUE I WOULD LIKE THE NHTSA TO REVIEW THIS SITUATION.
Mileage: 66,240
ON MULTIPLE OCCASIONS, THE ENGINE HAS DIED WHILE TURNING AT AN INTERSECTION. ON EVERY OCCASION I WAS TRAVELING AT THE POSTED SPEED LIMIT PRIOR TO SLOWING DOWN IN ANTICIPATION OF THE TURN. ON EVERY OCCASION THE ENGINE DIED RIGHT IN THE MIDDLE OF THE TURN, CAUSING ME TO LOSE BOTH POWER STEERING AND BRAKES, FORCING ME TO JUST MANHANDLE IT TO AVOID COLLISIONS AND HOPING THE GUY BEHIND ME DIDN'T PLOW INTO MY REAR END. I TOOK THE VEHICLE TO THE NEAREST DEALER SERVICE CENTER BUT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM OR FIX IT.
Mileage: 80,000
"TAKATA RECALL " FIRST BOUGHT THE TRUCK IN 2015. 2ND DAY I HAD IT ALMOST COUGHT ON FIRE 78000 MILES SOMETHING TO DO WITH THE BATTERY. 2017 99000 MILES LIFTERS ARE TICKING AND IT DOESN'T WANT TO START IT FREAKS OUT EVERY ONCE IN A WHILE IF YOU TRY AND START IT ALL THE LIGHTS FLASH THEN IT'S GOOD FOR A MONTH
TAKATA RECALL THE TIPM WENT BAD IN MY TRUCK AT 85,000 MILES. TRUCK WILL NOT START AT TIMES, IT WILL LOCK ME OUT OF MY OWN VEHICLE (THANK GOD MY KIDS WERE NEVER LOCKED IN). THE FUEL PUMP RUNS CONSTANTLY EVEN WHEN THE TRUCK IS TURNED OFF BECAUSE THE TIPM DOES NOT ALLOW IT TO TURN OFF. IT AFFECTS ALL OF MY ELECTRICAL STUFF, INCLUDING RADIO, POWER LOCKS AND POWER WINDOWS. MY WINDOWS WILL ROLE DOWN OUT OF NOWHERE WHEN THE VEHICLE IS TURNED OFF, AND THE WINDOWS WILL NOT ROLE BACK UP. THE BACKUP CAMERA WILL COME ON WHILE I AM DRIVING FORWARD, MY RADIO WILL FREEZE UP TO WHERE I CAN NO DO ANYTHING TO IT. MY KEY GETS STUCK IN THE IGNITION AND WILL NOT COME OUT! THE WHOLE ENTIRE TRUCK JUST LOCKS UP. WHEN YOU'RE DRIVING, AND IT DECIDES TO SHUT OFF OUT OF NOWHERE, I LOSE ALL POWER!!! NO BRAKES OR STEERING!!! ITS UNCONTROLLABLE!! THERE HAS BEEN MANY MANY COMPLAINTS OF THIS PROBLEM WITH THE TIPM IN THE 2011 RAM 1500 INCLUDING PEOPLE ALMOST GETTING INTO ACCIDENTS. MY FRIEND ALSO HAD THIS SAME PROBLEM AND TOTALED HIS TRUCK BECAUSE IT LOCKED UP ON HIM WHILE DRIVING! ALL OF THESE COMPLAINTS AND WELL AWARE OF THE PROBLEM, RAM STILL DECIDES NOT TO RECALL IT OR EVEN FIX IT!! IF I WAS AWARE OF THIS AND KNOWN THE DANGER I PUT MYSELF IN AND OTHERS IN EVERYDAY, I WOULD HAVE NEVER PURCHASED THIS VEHICLE!!
Mileage: 85,000
ENGINE GOING DEAD ON SEVERAL OCCASIONS WHILE CAR IS MOVING THEREFORE STEERING IS LOCKED. HAS ,HAPPENED ON THE INTERSTATE @ 70 MPH, CITY STREET @ 30 - 40 MPH AND COUNTY ROAD @ APPX 10 MPH. LOCAL DEALERSHIP HAS NO RECALL NOTIFICATION NOR CAN THEY IDENTIFY THE PROBLEM. WE CANNOT FIND RECALL NOTIFICATION ON THIS WEBSITE.
Mileage: 145,000
FEELS LIKE SOMETHING IS LOOSE IN THE STEERING WHEEL AREA. LOTS OF PLAY IN THE STEERING AND A CLUNK WHEN WHEEL IS TURNED. I TOOK IT TO THE DEALER TO SEE WHAT THE ISSUE WAS AND IF IT WAS PART OF THE RECALL. THEY SAID THE STERING GEAR AND INNER TIE RODS ARE BAD AND THE FRONT HUBS ARE MAKING NOISE AND NEED TO BE REPLACED. THIS TRUCK ONLY HAS A LITTLE OVER 70,000 MILES ON IT AND I HAVE NEVER TAKEN IT OFF ROAD OR DROVE IT HARD. IT IS USED FOR DRIVING TO AND FROM WORK. JUST FOR THE COST OF THOSE ITEMS THEY QUOTED ME $2312.99. I HAVE OWNED THREE DIFFERENT TRUCKS AND HAVE NEVER HAD A PROBLEM LIKE THIS AND WITH SUCH A NEW VEHICLE. DEALER STATED IT WAS NOT PART OF THE RECALL. THIS TRUCK FEELS UNSAFE TO DRIVE WITH THE STEERING BEING SO LOOSE.
Mileage: 72,917
TAKATA RECALL. MY 2011 DODGE RAM HEMI SPORT. THE STEERING WHEEL HORN PAD OVER MY SRS AIRBAG IS CRACKED AND CRACKING MORE EACH DAY. IM AFRAID THAT IT WILL MAKE MY AIRBAG POP OR SHOW AND INJURE MY SELF OR OTHERS DRIVING. IT JUST STARTED A COUPLE DAYS AGO WHILE I WAS DRIVING AND HAD TO HIT THE HORN.
Mileage: 75,557
WHILE DRIVING ON A 2 LANE ROAD AT 50 MPH APPROX SPEED, THE ENGINE SHUT OFF. POWER STEERING AND POWER BRAKES BECAME EXTREMELY STIFF, BUT I WAS ABLE TO MUSCLE TRUCK TO SHOULDER. AFTER STOPPING, I PUT IT IN PARK, THE KEY WAS STILL IN ON POSITION; TURNED KEY AND ENGINE STARTED. I HAVE OWNED THIS TRUCK FOR 45 DAYS AND THIS HAS HAPPENED TWICE AT TOTALLY RANDOM TIMES. I AM VERY FORTUNATE I WAS ON A ROAD WITHOUT MUCH TRAFFIC. HAD I BEEN IN A STEERING, PASSING OR OTHER SITUATION, I COULD HAVE BEEN IN A SERIOUS ACCIDENT I LEARNED FROM INTERNET THAT THIS IS A FREQUENT COMPLAINT OF RAM OWNERS AND OTHER CHRYSLER PRODUCT VEHICLE OWNERS, AND THAT A RECALL HAS BEEN ISSUED FOR CERTAIN CHRYSLER VEHICLES ALREADY. THE FAULTY PART WAS THE TIPM MODULE. THERE IS ALSO A CLASS ACTION LAWSUIT IN PROCESS INVOLVING OTHER CHRYSLER VEHICLES NOT YET RECALLED, INCLUDING THE MODEL I OWN. I TOOK THE VEHICLE INTO THE DEALER, AND THEY COULD NOT POSITIVELY IDENTIFY THE CAUSE. THEY WOULD NOT AGREE TO REPLACE TIPM EVEN THOUGH I'M UNDER WARRANTY, BUT INSTEAD WANTED TO DO SOFTWARE UPDATES ON SEVERAL "MODULES" AND SAID IF IT HAPPENED AGAIN, I SHOULD BRING IT BACK. TOTALLY UNACCEPTABLE!!! I CALLED RAM CUSTOMER CARE AND EXPLAINED THAT THE VEHICLE IS DANGEROUS AND THAT I CANNOT ACCEPT A SOFTWARE UPDATE IN THE HOPE IT FIXES IT GIVEN THE TIPM HISTORY OF THESE VEHICLES. THEY ADVISED THAT THERE WERE NO DIAGNOSTIC "CODES" PRESENT, SO THEY WOULD NOT REPLACE THE TIPM. THEY THEN ADMITTED THAT A FAULTY TIPM WOULD NOT PRODUCE ANY CODES, BUT AGAIN SAID THEY NEEDED TO RULE OUT A SOFTWARE ISSUE FIRST BY TRIAL AND ERROR AND REFUSED TO REPLACE THE TIPM EVEN THOUGH THERE WAS NO WAY TO DIAGNOSE IF IT WAS FAULTY. MY SON IS DRIVING THIS TRUCK TO COLLEGE, AND I AM NOT ABOUT TO RISK HIM BEING KILLED IN THIS VEHICLE SO I WAS FORCED TO PAY $1,350 FOR A NEW TIPM. RAM NEEDS TO RECALL THESE IMMEDIATELY.
Mileage: 72,000
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH MAKING A RIGHT TURN, THE VEHICLE SHOOK HARD WITHOUT WARNING. THE BRAKE PEDAL TRAVELED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT HAD NO CONTROL OVER THE STEERING AND THE WHEEL WOULD NOT MOVE. THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE BRAKES RETURNED TO NORMAL. THE CONTACT SUSTAINED INJURIES TO THE NECK AND A KNOT ON THE LEFT SIDE. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Mileage: 61,000
2011 RAM 2500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO LEFT TIE ROD STUD RECALL NOTICE AND OPTION 2 REPURCHASE ISSUES. *LD THE CONSUMER WANTED CHRYSLER TO PURCHASE THE VEHICLE BACK FROM HIM. THE DEALER INFORMED THE CONSUMER, THEY DID NOT HAVE ANY INFORMATION ON THE BUY BACK. EVENTUALLY, THE REPAIRS WERE DONE. THE CONSUMER WAS INFORMED THE OPTION OF BUYING THE VEHICLE BACK WAS NO LONGER AN OPTION. *JB
RAM BUYBACK CASE HANDED DOWN IN JULY OF 2015. I BELIEVE MY VEHICLE IS AFFECTED IN THIS BUYBACK PROGRAM. FRONT SUSPENSION, STEERING, AND REAR AXLE ARE AFFECTED.
Mileage: 30,100
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 45 MPH ON AN UNEVEN ROAD SURFACE, THERE WAS A LOSS OF POWER STEERING AND THE WATER PUMP AND SERPENTINE BELT DETACHED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE POWER STEERING PUMP, WATER PUMP, AND RADIATOR WERE REPLACED. IN ADDITION, THE SERPENTINE BELT AND OTHER ATTACHING COMPONENTS WERE REPLACED. ON A SEPARATE OCCASION, ONE OF THE REAR PASSENGER TIRES COMPLETELY DETACHED FROM THE VEHICLE WHILE DRIVING. THE CONTACT MENTIONED THAT THE FAILURE WAS RELATED TO THE REAR DIFFERENTIAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Mileage: 50,000
MY TRUCK HAD 34,754 MILES WHEN I WAS TOLD BOTH OUTTER TIE ROD ENDS NEEDED TO BE REPLACED. AS WELL AS THE LEFT STRUT. I FIND THESE PARTS FAILING THIS EARLY TO BE UNACCEPTABLE. CHRYSLER/RAM REFUSED TO RESPOND TO MY OFFICIAL WRITTEN COMPLAINT LETTER. I REQUESTED A REVIEW AS I FEEL MY TRUCK WAS BUILD WITH DEFECTIVE STEERING PARTS. AS CHRYSLER REFUSES TO ADDRESS THE ISSUE I WOULD LIKE THE NHTSA TO REVIEW THIS SITUATION.
Mileage: 34,754
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SHOOK. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD. THE FAILURE CAUSED THE VEHICLE TO SWERVE INTO OTHER LANES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.
Mileage: 61,000
VEHICLE STEERING COLUMN BEGAN TO VIOLENTLY SHAKE AS I WAS DRIVING FROM MY HOME.
Mileage: 120,000
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE FRONT END OF THE VEHICLE AND THE STEERING WHEEL VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND DIAGNOSED FOR THE SAME FAILURE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Mileage: 32,000
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE MAKING A LEFT TURN, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE RECURRED MULTIPLE TIMES IN EITHER DIRECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,500.
Mileage: 6,500
SAFETY RECALL N08 / NHTSA 13V-038 REAR AXLE PINION NUT I HAD MY VEHICLE CALLED IN FOR A RECALL AFTER PURCHASE AT THE END OF 2013. EVER SINCE THEN I HAVE HAD SHAKY AND JERKY STEERING AT TIMES ESPECIALLY AT A HIGHWAY RATE OF SPEED (55-70 MPH). I HAVE NOT TAKEN IT TO THE DEALERSHIP DUE TO FINANCES AND MY WARRANTY IS NO LONER VALID. AFTER READING THE RECALL DETAILS NOW I AM ASSUMING THIS HAS BEEN THE ISSUE. AFTER READING WHAT COULD POSSIBLY HAPPEN DUE TO THIS ISSUE I FEEL UNSAFE DRIVING THE VEHICLE AND NO LONER ALLOW MY 1 YEAR OLD SON IN THE VEHICLE.
Mileage: 15,000
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING AT 50 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE.
Mileage: 25,000
PURCHASED TRUCK 2/7/15. NOTICED IT DRIFTED AND PULLED. TOOK TRUCK BACK FOR SERVICE TWICE. WAS TOLD BOTH TIMES THE ALIGNMENT WAS WITHIN FACTORY SPEC. THE SECOND TIME I WAS TOLD IT WAS DUE TO DIFFERENT TIRE TREAD DEPTHS. THE TIRES WERE BRAND NEW, INSTALLED BY THE DEALERSHIP. NOW STILL THE TRUCK FEELS VERY UNSTABLE ON THE ROAD, CONSTANTLY WEAVING LEFT TO RIGHT. WHEN HITTING A BUMP IN THE ROAD IT FEELS AS IF THE FRONT END IS COMING APART. MY TRUCK WAS EVIDENTLY PART OF THE "AXEL RECALL" WHICH IS NOW PART OF THIS LARGE FIASCO REQUIRING THE TRUCK BE BOUGHT BACK FROM ME BUT I CANNOT GET A HOLD OF FIAT CHRYSLER AUTOMOTIVE FOR MORE INFORMATION.
Mileage: 50,822
WHILE DRIVING AT FREEWAY SPEEDS MY TRUCK COMPLETLY SHUT OFF, I LOST POWER TO EVERYTHING, INCLUDING POWER STEERING. I HAD PREVIOUS HAD MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH MY FUEL PUMP STAYING ON AND LEARNED IT WAS A PROBLEM WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE) WHICH CHRYSLER IS AWARE OF AND HAS RECALLS FOR SOME VEHICLES IN CERTIN STATES. THE SYMTOMS MY TRUCK IS HAVING IS THE SAME LISTED IN MANY OF THE COMPLAINTS, IE. VEHICLES RANDOMLY SHUTTING OFF, FUEL PUMP STAYING ON AND DRAINING THE BATTERIES, AIR BAGS RANDOMLY DEPLOYING. AFTER RESEARCHING MULTIPLE FOURMS AND WEBSITE I FOUND ITS A VERY COMMON PROBLEM AMONG CHRYSLER VEHICLES. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT OR KILLED DUE TO FAULTY PARTS AND EQUIPMENT.
Mileage: 73,000
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE REVERSING, THE POWER STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 211,000.
Mileage: 211,000
THIS VEHICLE HAS BEEN REPAIRED TWICE FOR THE FRONT END. WHILE DRIVING THE VEHICLE AT EITHER 35, 45, 55, 65 OR 75 IT WOBBLES, VIBRATES SOMETHING FIERCE AND THEN IT SEEMS YOU REACH A CERTAIN DISTANCE AT THAT SPEED OR A BUMP IN THE ROAD AND BAM IT FINE FOR A WHILE UNTIL IT DOES IT AGAIN. AND IT WILL GET TO THE POINT THAT YOU SMELL AXLE GEAR OIL. WHEN I WENT TO HAVE IT REPAIRED THE FIRST TIME I WAS TOLD THE FRONT WHEEL BEARING WAS CHANGED ON THE PASSENGER SIDE AND IF IT WERE TO MAKE THE SAME NOISE BRING IT BACK MADE THE SAME WOBBLE NOISE BROUGHT IT TO ANOTHER PLACE THEY REPLACED THE WHEEL BEARING (SAME ONE) AND THE WHOLE FRONT AXLE AND SAID IT WAS FIXED, I TOOK IT HOME AND LOW AND BEHOLD SAME PROBLEM. NO I AM TRYING TO HAVE THE LAST PLACE FIX WHAT HE DIDN'T FIX AND I AM CATCHING A NIGHTMARE TRYING TO GET IN TOUCH WITH THAT GUY BECAUSE EVERYTIME HE SAYS SOMEONE WILL BE THERE TO BRING THE VEHICLE BY NO ONE IS THERE. *TR
Mileage: 125,000
TL*THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Mileage: 60,000
TOOK TRUCK IN FOR SERVICE. ADVISED THAT BOTH TIE ROD ENDS NEEDED REPLACEMENT QUICKLY. RESEARCHED INFO AND FOUND AUTOTRADER.COM STATING RECALL COMING SOON FOR 240K TRUCKS. CONTACTED CHRYSLER AND WAS TOLD VEHICLE IS NOT RECALLED AT THIS TIME. AS A MECHANIC WITH 30 PLUS YRS EXPERIENCE I WILL NOT HESITATE TO REPLACE THESE PARTS AND HOPE THAT THE NHTSA AND CHRYSLER ACT AS QUICKLY IN RECALLING THESE VEHICLES. *TR
Mileage: 43,046
MY TURN SIGNAL SWITCH DOES NOT WORK ANYMORE WHEN TURNING LEFT. I TURN IT DOWN TO SELECT THE LEFT TURN SIGNAL AND DOES NOT WORK AT ALL ANYMORE. *TR
Mileage: 90,000
2011 DODGE RAM. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER HE SHOULD EXPECT TO WAIT TWENTY WEEKS FOR THE PART TO ARRIVE.
TL* THE CONTACT OWNS A 2011 DODGE RAM 3500. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT A PARKING SPACE, THE TIE ROD FRACTURED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO VERIFIED THE FAILURE AND STATED THAT THE TIE ROD NEEDED TO BE REPLACED. ALSO, THE TECHNICIAN ADVISED TO PERFORM A FULL ALIGNMENT. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000 AND THE CURRENT MILEAGE WAS 52,644. UPDATED 12/04/13*LJ UPDATED 12/6/2013 *JS
Mileage: 49,000
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT WHEN DRIVING APPROXIMATELY 50 MPH OR LESS, THE VEHICLE WOULD SWAY FROM LEFT TO RIGHT. THE VEHICLE WAS INSPECTED BY A DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10. THE VIN WAS UNAVAILABLE.
Mileage: 10
WHILE DRIVING DOWN THE HIGHWAY PULLING OUR GOOSENECK TRAILER I HIT A BUMP ON THE HIGHWAY. ONCE I HIT THE BUMP THE TRUCK BEGAN TO SHAKE UNCONTROLLABLY AND THE STEERING WHEEL WAS RIPPED FROM MY HANDS. I COULD NOT HOLD ON TO THE STEERING WHEEL. DEPRESSING THE BRAKE PEDAL ONLY MADE THE TRUCK JERK TO ONE SIDE VERY QUICKLY. ALL I COULD DO WAS DOWN SHIFT THE TRANSMISSION AND USE THE TRAILER BRAKES LIGHTLY TO SLOW DOWN. I HAD NO STEERING CONTROL AT ALL. WHILE SLOWING DOWN I RAN 3 CARS OFF THE ROAD ON TO THE SHOULDER DUE TO NOT BEING ABLE TO STEER THE TRUCK AT ALL. I COULD HAVE EASILY KILLED MYSELF AND ANYONE ELSE ON THE HIGHWAY AT THAT TIME. THE TRUCK IS CURRENTLY AT STANLEY-LYND AUTOPLEX IN CAMERON TEXAS UNDERGOING "REPAIRS". THE SERVICE MANAGER, MECHANIC AND THE DEALERSHIP OWNER ALL STATED AND AGREED THAT THERE IS NO KNOWN CAUSE AND NO KNOWN REPAIR TO KEEP THIS FROM HAPPENING AGAIN. THIS IS A VERY SERIOUS LIFE AND SAFETY HAZARD. THE TRUCK CONTINUED TO DO THIS "DEATH WOBBLE" AS IT WAS NAMED AT THE DEALERSHIP AT ANYTIME THE TRUCK ENCOUNTERED A BUMP, EXPANSION JOINT OR UN EVEN PAVEMENT.
Mileage: 25,500
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN I.D. NUMBER: 10V616000 (STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID), THE CONTACT CALLED THE DEALER TO SET UP A APPOINTMENT. THE DEALER STATED THAT THE PART NEEDED FOR REPAIRS WAS ON BACKORDER AND THEY WOULD ONLY RECEIVE ONE PART EACH MONTH. THE CONTACT STATED THAT THE RECALL REPAIR TIME WAS UNREASONABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,000.
Mileage: 4,000
TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT WAS DRIVING 65 MPH WHEN THE STEERING STARTED TO GET LOOSE AND THE WHEEL STARTED VIBRATING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE TIE RODE ON THE FRONT PASSENGER SIDE HAD BROKEN. THE VEHICLE WAS REPAIRED. NHTSA CAMPAIGN ID NUMBER: 10V657000 (STEERING: LINKAGES: TIE ROD ASSEMBLY) FOR THE 4500 AND 5500 MODEL, BUT NOT THE 2500. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 10,000. UPDATED 05/05/11*LJ UPDATED 05/09/11
Mileage: 10,000