2013 RAM 1500 Steering Problems

Service Power steering warning message popped up while driving and lost all control of steering in vehicle. Very dangerous situation while moving

To whom it may concern, I'm currently experiencing an intermittent flashing red steering column and exclamation point on my dash as well as the power steering disengaging, forcing me to manually wrestle with the steering wheel while trying to control the truck without crashing and potentially killing myself as well as others. I googled this issue and came across the instructions on how reset the EPS by resetting the system by turning the truck off, then back on and turning the steering wheel fully to the left and holding then to the right and holding. This was just a temporary fix until it happened again. Then I reached out to the dealership and they suggested that I reach out to Ram Customer Care. In the process I also found a FCA Equipment Safety Recall VB9/ NHTSA 19E-077 Electronic Power Steering Gear that covered my year and model truck. Ram Customer Care asked me for my VIN and the issue that I was experiencing but stated there were no recalls for my vehicle VIN. They also suggested that I reach out to NHTSA.GOV to file a complaint so that NHTSA can add my VIN to the above or any recall dealing with the EPS Rack & Pinion system so the dealership can fix this hazardous issue stated in any recall or lawsuit for the 2013-2019 Ram 1500 pickup trucks. I am requesting that my VIN be added to the above or any other recalls that are associated with safely operating my truck to protect myself and others while driving on our highways and byways.

The vehicle steering locked up doing 65 mph, this could have potentially caused an accident. It would not turn after several attempts. The power steering rack and pinion had malfunctioned after careful diagnosis.

Power steering failure - unexpected. Made vehicle difficult to drive

While driving the Electronic Power Steering Rack stopped working. I pulled over and inspected to see if there was any damage to it. Everything looked good, but the power steering was still not working. I turned vehicle on and off a couple times until the Electronic Power steering Rack started working again. This put me and other drivers in danger as I could not steer my vehicle freely without using excessive force to turn the wheel and pull over. Since then the power steering rack works sometimes and sometimes I have to turn my truck on for at least 20 to 30 minutes until the truck heats up and then turn and turn it off a couple of times until the electrical power steering rack starts working. I do not drive it anymore as I am scared that if I am on the highway it might turn off again and I will loose control of the vehicle. I have not taken it to get checked as I am scared to drive it. The Power steering warning light came on after the vehicle lost power steering during driving.

The contact's father owns a 2013 Ram 1500. While the contact's father was driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the contact stated that the steering wheel became extremely difficult to turn. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with an unstated computer failure. In addition, the independent mechanic stated that power steering fluid was needed. The independent mechanic then became aware that the vehicle was equipped with electrical power steering assist. The contact was then advised to take the vehicle to an alternate independent mechanic who was familiar with electronic power steering failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the service steering unit warning light was illuminated. The contact stated that the vehicle was almost uncontrollable. The vehicle was taken to the independent mechanic, where it was diagnosed with an internal fault of the EPS module. The contact was informed that the EPS module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. The VIN was unavailable.

Mileage: 200,000

Electric Power Steering / Rack and Pinion unit suddenly stopped working and there is a warning light on the dash board.

Power steering maintenance light comes on and power steering is lost. This happens intermittently. Vehicle can be turned off, error goes away, and vehicle regains power steering and can be driven.

The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module had failed. The vehicle then taken to an independent mechanic, who confirmed the ABS module failure. The vehicle was not repaired due to the cost and due to parts being on backorder. The contact stated that while her husband was driving at an undisclosed speed on a separate occasion, the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the steering wheel had failed due to the ABS module failure. The vehicle was not repaired. The vehicle was no longer driven due to safety concerns. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

Mileage: 58,000

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 30 MPH in rainy weather, the steering wheel became difficult to turn to the left or the right. The ESC warning light was illuminated. The contact was able to pull into the parking lot, and a day later, the vehicle was towed to a local independent mechanic, where it was diagnosed and determined that the rack and pinion needed to be replaced. The vehicle was taken to another local independent mechanic, where it was determined that the rack and pinion needed to be replaced. The local dealer was contacted, and the contact was informed that the VIN was not under recall, and that the warranty was invalid. Upon further investigation, the contact related the failure to NHTSA Campaign: 19E077000 (Steering); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 220,000.

Mileage: 220,000

Complete loss of steering with only 26,000 miles on vehicle.11

The electronic steering unit quits without warning ; if you can even get it to work.Chrysler has acknowledged this problem with other model years and they are aware of the problem in the 2013 model year ; but claim there's not enough of them to worry about

On Thursday, October 30, 2025, while driving the truck in Gulfport, MS, the power steering locked up several times. I was able to get the vehicle home. On Monday, November 3, I took the truck to Mandal, Dodge Chrysler, in D'Iberville, MS. Upon doing a diagnostic test, Mandal informed me I would need to have new rack and pinion system with the cost being $4500. I refused the repair work. My research pursuant to this issue shows that there is an ongoing investigation into this matter for many similar complaints. There was a partial recall on Dodge Ram 1500's that did not include my vehicle. Dodge Chrysler should be responsible for this repair.

While driving the "Service Power Steering" light came on. Made it very difficult to pull to the side of the road because the steering was very stiff

The contact owns a 2013 Ram 1500. The contact received notifications of NHTSA Campaign Numbers: 19V347000 (LATCHES/LOCKS/LINKAGES) and 17V821000 (POWER TRAIN). The contact stated that while moving the gear shifter out of park(P), the gear was stuck in park(P). The contact opened the door and rocked the vehicle back and forth, then closed the door and moved the gear shifter out of park(P). The contact moved the gear shift lever. A dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact stated that the failure persisted. The contact stated that the vehicle was part of the inheritance his father left. The contact's father had experienced the same failure. The contact stated that on a separate occasion, after the vehicle was started, the power steering failed to function as intended and locked up, and the contact was unable to maneuver the steering wheel. The contact used force to move the steering wheel. The message "check the steering" was displayed on the dashboard. Most recently, while driving at an undisclosed speed, the steering wheel became difficult to maneuver. The contact used force to maneuver the steering wheel. The vehicle was taken to an independent mechanic, who diagnosed that the electrical system inside the rack and pinion had failed. The contact was informed that the entire steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.

Mileage: 13,000

Tough steering. Very difficult to correct steering after a turn. Consistently happening.

Loss of power steering

The contact owns a 2013 Ram 1500. The contact stated that while driving 80 MPH on the highway, the steering wheel locked, and the vehicle became difficult to maneuver. The contact pulled over to the side of the road while waiting for his son to arrive. The “Service Steering Soon” message was displayed. An independent mechanic or dealer was not contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure and provided the cost for a diagnostic test. The failure mileage was 186,468.

Mileage: 186,468

Power steering went out while driving steering became very hard to move the wheel

Power steering light came on when I went to start vehicle in morning

While driving my truck lost all power steering. The truck was controllable but with a LOT of force. My wife would not have been able to steer had she been driving. I understand that this is not an uncommon failure. My trunk is a 2013 model but only has 10,770 mile, and was always garaged. I am a retired auto mechanic and a friend that is still active inspected the truck and said it was the steering module. that is not replaceable separately the entire steering assembly must be replaced. I noticed the steering warning after the failure. I am not sure if it was on before the failure. * note * at low speed it was all I could do to turn the wheel, and I am 6'1" and 205 lbs.

Electric Power Steering Module went bad causing loss of steering assist.

Component or system that failed / malfunctioned The brake system (pads, calipers, hydraulic fluid) failed three times in less than 90 days. The right-side tie rod end also separated from the steering assembly. Both components are available for inspection upon request. How safety was put at risk The brakes repeatedly lost all stopping power while driving, with the pedal going to the floor and the reservoir emptying within minutes. On one occasion, the brake pads and caliper fell off the wheel assembly, confirmed by the dealer’s own shop manager. The tie rod failure caused uneven tire wear and a highway blowout, forcing an emergency tow. These issues placed me, my child, and other drivers at risk of a serious crash. Has the problem been reproduced or confirmed by a dealer or service center? Yes. Premier Auto (the dealer’s affiliated garage) confirmed and attempted repairs three times. On the third visit, the shop manager (Mike) stated that the brake pads were so low they had fallen off, causing the calipers to overextend and leak. Has the vehicle/component been inspected by others? Yes. Premier Auto inspected and repaired the brakes multiple times. Dobbs Tire & Auto later inspected after the blowout and diagnosed additional electrical issues. Documentation, invoices, and photos are available. Were there warning lamps, messages, or other symptoms? The brake warning light illuminated and the pedal sank to the floor during failures. No prior warning lamps appeared before the tie rod separation or blowout. The failures occurred suddenly while driving.

Mileage: 132,000

I experienced total failure of the power steering system during a low speed turn in heavy traffic. Thanks to the quick response of another driver no accident occurred. There's several other complaints about the power steering failure on the 2013 RAM 1500. This should be looked at for a recall. Had my daughter been driving she and others may have been injured. RAM dealerships refused to acknowledge any problems.

On Thursday, September 18th 2025, I was driving out of a local Publix parking lot and the power steering on my 2013 RAM 1500 locked up and the dashboard alerted me with a "Service Power Steering" message. I had almost no control over my vehicle at that point and managed to use all my strength to keep the truck straight until I was in a safe place to park it. However, my wife also uses my truck and if this happened while she was driving, the safety failure could've resulted in an accident, causing injuries to her and others. Almost immediately, I called the local Dodge Chrysler Jeep RAM dealer in town to make an appointment. After it was towed to the dealer on 22 Sep, I gave them the details of what happened. After a couple hours, the Service Advisor called me and told me the diagnosis was a failed Electronic Power Steering Gear and that the entire steering rack would need replacing. This specific component that failed on my 2013 RAM has been the subject of the VB9/NHTSA 19E-077 safety recall due to a contaminated circuit card assembly that may short circuit. However, no recall ever included my VIN so I was not made aware. Only after the incident and resulting diagnosis did I learn that FCA failed to recall all vehicles with this issue. This is confirmed by reading the accounts of other NHTSA safety claims for 2013 RAMs with the same component failure. There were no steering problems present prior to the failure.

C2217-00 ELECTRIC POWER STEERING MODULE INTERNAL. Completely lost power steering could not steer vehicle. The vehicle has not had power steering since repair facility attempted to diagnose and clear code. diagnosed as faulty power steering control module. Code could not be cleared. There was no prior warning to loss of steering. Had to have towed to repair facility could not steer still remains there parts not available.

In my 2013 Dodge Ram, after 12 years of running and driving practically perfectly, my Electrical Power Steering failed in June 2025 and lost power steering. My wife could have gotten into a collision. Even though this issues is part of a general recall issue for RAM during 2013-2016 models about, my RAM dealer has instructed me that VIN # is not part of the recall I had to pay out of pocket to repair. Not sure exactly why my vehicle was not included even though we had the same problem it appears. My understanding is that the NHTSA has been investigating this since 2023 but I don't know if there has been an outcome. Do you know? My understanding RAM doesn't even make new parts for this but instead a used refurbished part (RAM Part #R8573449AA). The offical RAM part is out of stock so my dealer replaced it would two aftermarket parts - both failed and I paid $6,200 and we have not been able to drive my truck in 3 months. Currently my truck is at the dealer collecting dust. RAM and MIchigan and my local Dealer (Hendrick Dodge Ram in Cary, NC) are trying to located a now a 3rd replacement part that is the official RAM part. There is no definitive date yet when my vehicle will be repaired.

One night I was out and stop to get gas then out of no where I turned my truck back on and my steering locked up.Ive been told I need change out the whole rack and pinion. I’ve looked online for answers and all I see is recalls for EPS on these trucks.

On a cold morning in February of 2025, i was going to get my wife and me a biscuit and sausage for breakfast. I went to the garage, cranked my truck and noticed the steering wheel would not move. I also noticed a steering wheel light with an exclamation running through it on my instrument panel. I shut it down and went inside to tell my wife. She did a search on the internet and found that others were having this same problem and that dodge had a recall for vehicles with this problem. I called dodge's home office where they checked my vin number and said that my vehicle did not have any recalls. I told her that maybe she should add my truck to the recall list as I was having the same steering problem as many others. I got NO satisfaction from her and after reading information that other dodge owners had posted i realized that these people weren't going to do anything about this. At one point i called the dodge home office again only this time i got a recording that said; "You are calling about your 2013 dodge truck. (I wondered how she had this information.) Please press a number to be connected to someone." I was connected to a lady in Taiwan. She spoke very broken English and I asked her to put someone else on the phone. She argued that she spoke English and I got irritated with her and hung up. I believe this is by design as dodge wants to do just that, dodge their responsibilities to their customers. No one has inspected my truck as I can't remove it from the garage. I was told that the tool that was plugged into my computer system would not reveal my problem if the steering system was working. The only way that I can get it to a mechanic is if the steering is working. I have puchased and installed a 10 amp fuse in the fuse panel and a 120 amp battery cable fuse on the battery. Neither solved my problem. so now I have a 2013 dodge ram truck (Like new) with 32,000 miles that I can't drive because I can't steer it. Please do something about this!!!!!

While performing a left-hand U-turn across three lanes and into the far right-hand 4th turning lane, at less than 15mph my 2013 Ram 1500's power steering failed and jerked the wheel out of my hands back towards the neutral position. This action forced me across all the lanes and into the curb on the right edge of the 4th lane which was the turning lane that I was trying to reach. When I finally got the vehicle off the curb and was able to get the vehicle into the parking lot I was originally going to, the power steering seamed to operate breifly as long as the wheel was turned slowly and under speeds less than 10mph, so I limped it home. This however was short lived by the end of the next day I had totally lost all power steering assist and had to fight the wheel to turn at all. This led to having the electronic power steering rack assembly replaced at a local shop adding up to a total of $4943.55 US dollars. After receiving my 2013 Ram 1500 from the shop I began to experience heavy vibrations felt through the steering wheel and pedals. The vibration was caused by the damaged front passenger wheel hub which cost a further $400 plus dollars in parts and labor. The electronic power steering rack assembly had to be turned in for a core charge and is unavailable for inspection but had signs of water intrusion according to the shop. The associated bushings, tie rod ends and wheel hubs were either discarded or turned in for additional charges and are unavailable for inspection. My safety was threatened when the steering gave out mid turn while I was crossing oncoming traffic in the three through traffic lanes. The "service power steering" warning light did illuminate when the power steering failed and the initial impact with the curb occurred then went away after stopping. However, the "service power steering" light returned the next day. The electronic power steering rack was verified to be the cause of the failure at the local service center that performed the repairs.

It has, with more frequency as of late, become hard to turn the steering wheel both while driving as well as stationary. It is approximately 75% of them time currently, it started out being a now and then thing, but with more driving, it has become more frequent. There have been no warning lights to signal an issue, but the problem is continuously getting worse and more frequent.

power steering stopped working

Electric power steering gear stopped working

The contact owns a 2013 Ram 1500. The contact stated that while attempting to turn to the right, the steering wheel seized. The contact used excessive force to maneuver the vehicle. An unknown warning light was illuminated. The vehicle was not diagnosed or repaired and remained at the residence. The contact called and notified the manufacturer of the failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 19E077000 (STEERING). However, the VIN was not included. The failure mileage was approximately 220,000.

Mileage: 220,000

I've had no previous problems with this but I just started my truck and a warning light came on saying service power steering and when I tried to turn the steering wheel, I had no power steering. I checked the fuses and they are good.

I was driving long distance down an interstate and my electric power steering locked up. I wasn't able to steer. Got a tow to nearest gas station. After sitting for about 30 minutes a started the truck back up and the steering work surprisingly.

The power steering rack failed on my 2013 Dodge Ram 1500 with only 36,000 miles. It is at the shop right now, waiting for the new power steering rack to come in. The power steering completely failed, as I was driving home from an appointment...making the truck extremely difficult to steer. The failure was diagnosed and confirmed by a service center (Golden Auto)They stated the entire power steering rack must be replaced at a cost of approximately $4,100. The vehicle has been inspected by an independent service center. The manufacturer has not yet inspected it. The warning light came on AFTER the power steering failed. There was absolutely no warning/symptoms of any kind before it happened.

Borrowing this truck from my father. I turned the key off a week ago when everything was working fine. When I went to start it today it gave me a power steering failure warning and the steering wheel was impossible to turn. From what I understand, this is a common problem with this year model and line of Rams. I am glad this happened while I was parked. Otherwise it could have been disastrous for me. As it is. I am looking at a very expensive repair on a loader vehicle.

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Electric Power Steering Gear Assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2013 Ram 1500. The contact stated that while driving at 70 MPH, the steering wheel seized. No warning lights were illuminated. In addition, the vehicle lost power steering functionality, and the vehicle became difficult to maneuver. The contact was able to pull over to the side of the road using excessive force on the steering wheel, ran into a culvert, then ran over the culvert into a driveway and crashed into a trash can, where it came to a stop. The driver-side and passenger-side air bags did not deploy. The contact suffered no injuries. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired and remained at the residence. The manufacturer was not notified of the failure. The failure mileage was 106,359.

Mileage: 106,359

The power steering on my truck randomly went out this week, after working forever without any kind of issues. After doing a bunch of research and looking into the issue, I have tried to troubleshoot this in every way possible. I've looked at electrical, the belt inside the Electric Power Steering unit, checked connections and fuses, and I've come to the conclusion that these units are faulty, based on many other anecdotes of this happening, and even recalls from RAM. Except those recalls don't include my year of vehicle for some reason. Dodge/Ram dealers want $4500 to replace this part (which is extremely steep for such a small thing) and I currently don't have the means to pay for it. I have also seen that in September of 2024, a class action lawsuit was filed against Stellantis for this exact reason. So I want to file this complaint in hopes that Ram/Dodge/Stellantis will issue a recall.

Power steering assist failed while driving. Can still be steered manually by force, but no electronic assist. Makes the vehicle unsafe to drive, and thankfully I was able to get safely off the road. When I looked into this, it’s a known issue with rams, and hasn’t been addressed in my year model, 2013. I can’t understand how a safety risk like this is going unaddressed. I was quoted 2 thousand plus dollars by the dealership to fix.

EPS system failed causing loss of power steering. Thankfully I wasn’t going fast when it failed.

The contact owns a 2013 Ram 1500. The contact stated that while making a left turn, the steering wheel became extremely firm. The vehicle was taken to an independent mechanic, where it was diagnosed that the tie rod and the front brakes needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact believed that the failure was associated with NHTSA Campaign Number: 13V287000 (Electronic Stability Control (ESC). The failure mileage was approximately 128,000.

Mileage: 128,000

While driving on the freeway around 70 mph, the steering on my 2013 Ram 1500 2WD suddenly became extremely stiff and hard to turn. The red steering wheel warning light came on, and I nearly lost control. I’ve already confirmed that the battery, grounds, fuses, and alternator are all good, and this is clearly an EPS (Electric Power Steering) failure. This is a major safety concern — had there been a turn or obstacle, I could’ve crashed. I’ve found other reports online from other Ram 1500 owners with similar issues involving the EPS rack and module. Dodge dealers told me they couldn’t help or open a STAR case unless I contacted Dodge corporate. I believe this is a defect that should be investigated for recall or at least considered for a safety-related goodwill repair, especially since this failure occurred at highway speed. The fact that the entire steering system can lock or fail without warning is dangerous and unacceptable.

Have not had any problems until this morning. Started the truck to move it and there was a warning flashing on the instrument cluster of a steering wheel and exclamation point. The power steering is not working at all. I have not been able to bring it to a dealer for diagnostics as it is unsafe to drive and can't afford to tow it at this moment.

I was driving from lunch and slowed to turn when all of a sudden, my steering wheel was jerked from my hands causing me to barely make the turn in front of an 18-wheeler truck. I manual steered it to the parking lot at my job. I immediately call AAA to tow to the nearest shop only to find out cost to repair is $4935.64 quote. I did some research later and found this is a known issue so I called dealership, and they said I cannot be reimbursed for any cost there or any shop. I'm just blessed that I didn't get hurt or killed.

Just on a random restart - all power steering functions lost. DTC code C2217-00. Had to replace steering rack. Entering this as I know an investigation into these failures has been opened.

I am experiencing intermittent and unexpected loss of power steering assist in my 2013 RAM 1500. The issue typically happens suddenly after while driving at low speeds, high speed or during turns, and it makes the vehicle very difficult to steer safely, locked up, especially during tight maneuvers or in parking situations. There are warning light of power steering appears for a second and go away when this happens. The steering suddenly becomes extremely stiff, requiring significant force to turn the wheel. This raises serious safety concerns for both me and other drivers. I have researched the issue and found that similar problems were part of a prior recall (NHTSA Campaign Number: 19E077), but my VIN does not currently show any open recalls. I believe this may be part of the same defect and could affect more vehicles than originally recalled. Request: Please investigate this issue for a possible expanded recall or manufacturer remedy. This defect poses a risk of crash and injury due to the sudden loss of steering control.

The electrical power steering went out while driving. When searching for a replacement, we were told they weren't even taking orders for the part because of how many failed. Clearly there is a MAJOR issue with the power steering part. It should be recalled so more people can get them fixed without potentially causing an accident at time of FAILURE

Electronic Power Steering failed. Vehicle suddenly became extremely difficult to steer.

Was turning out of parking lot steering locked up and service power steering message came on. After investigation it was determined that the electric power steering quit working.

Steering locked up, service power steering light came on and have no control of vehicle. I was able to pull over and get back home by using every muscle in my body to turn the car. I saw there was an investigation into this mass issue with 2013 ram trucks. There were no indications prior to immediate failure causing a near accident.

On June 26, 2025 my wife was driving our 2013 Dodge ram on a state route at approximately 60 mph. Without warning, the power steering failed to function, causing the vehicle to lose control. My wife was able to bring the car to the edge of the road without crash. The vehicle was then removed to my residence location. The vehicle power steering is totally in operative. A warning light displays on the dash. There appears to be some type of issue with Dodge trucks, electronic power steering for multiple years of manufacturer. Was very lucky that my wife was not injured in this crash. This is a tremendous safety issue, and if affects multiple years should be recalled.

Power steering failed while making a turn. The vehicle oversteered running into a curb. This scraped the wheel and impacted the tire braking the plastic inner wheel well. If the steering fails while turning the wheel the vehicle at slower speeds the vehicle is very hard to control and will force you out of intended trajectory. There are no warnings or messages. There are no fluid leaks. I have researched to find this is a common issue with this vehicle. I do not feel safe driving it to a mechanic. I don't want to pay for repair as this is obviously a know failure which could reoccur.

Electronic power steering has completely stopped all at once. 102000 miles on the truck. It’s also had an issue with the abs brake system.

My truck for several years has intermittently turned off all safety features and steering control, i.e. air bags, traction control, anti lock breaks, and power steering all turn off randomly which in turn disables the cruise control, towing functions, etc. In the past I could turn the truck off then back on and the problems would dissappear, Now the problem has escalated and is occurring at shorter intervals now turning it off doesn't work and its getting dangerous. There is various recalls for these problems with same make and years model trucks, but mine is not included. I've tried contacting the dealer but they basically say sorry we can't help you unless your truck is added to the recall list. It's just not right that 1000's of vehicles the exact same as mine have been recalled for the exact same problems but not mine. Thanks for your time!

Intermittent power steering failure causing dangerous driving conditions

The contact owns a 2013 Ram 1500. The contact stated while driving at various speeds on several occasions, the vehicle lost power steering functionality, and the steering wheel became very firm. Additionally, the message "Power Steering Service Required" was displayed. The contact stated that the vehicle was restarted after each failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 110,000.

Mileage: 110,000

I’ve owned the truck for about a month with 0 issues up to this point. I was driving home after work on June 17th 2025, when all of a sudden the service power steering light appeared on my dash and my power steering completely stopped working. It became almost impossible to turn the vehicles steering wheel and I almost ran into a building. After doing some research, this issue is apparently a common problem with this year model of ram pickups.

The contact owns a 2013 Ram 1500. The contact stated while driving 30-35 MPH in the neighborhood, the power steering became inoperable. The contact heard an abnormal popping sound. The steering jolted and the steering wheel yanked her arm. There were no warning lights illuminated. The contact was stuck in the middle of the road. The contact had to have another person drive the vehicle to the residence. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 133,000.

Mileage: 133,000

While operating my 2013 Ram 1500 at approximately 10 MPH, I experienced a sudden and complete loss of power steering without warning. The incident occurred while traveling on a public roadway. There were no dashboard warning lights, alerts, or noises leading up to the failure. The steering wheel became extremely difficult to turn, requiring significant physical effort to maintain control of the vehicle. The failure appears to have occurred in the Electric Power Steering (EPS) system. This sudden loss of power steering posed a serious safety hazard to both myself and other road users. The unexpected loss of steering assist greatly increased the difficulty of maneuvering the vehicle, especially during turns or emergency avoidance. The vehicle was nearly impossible to steer with one hand and could have led to a crash if more evasive action had been needed. Had this occurred at higher speeds or in heavy traffic, the outcome could have been much more severe. The failure was diagnosed as an EPS (Electric Power Steering) internal failure, confirmed by a diagnostic trouble code (DTC) pulled during inspection at a certified repair facility. The code specifically indicated a malfunction within the EPS module itself. The problem was confirmed by an independent service center, where technicians scanned the vehicle and identified a diagnostic code confirming an internal EPS failure. At this time, the EPS system has not been repaired pending further action.

We recently bought the dodge truck from a dealer in Puyallup Washington and noticed it was hard to steer and pulling to the left and right when Turning. It was a hard pull ! Now we can't even drive the truck at all its hard to steer and there's a red light at the bottom of the cluster with a red circle and a exclamation mark.! We don't want to drive it as my husband says it's the electric power steering.the electronic steering does not work at all. We shouldn't be having this problem . As we only had it 5 mos.i don't know the approximate day but started shortly after we bought the truck. Thank you for reviewing our complaint. We are retired and needed a truck for hauling .

I was driving to work and all of a sudden I had no power steering and red light with wheel and ! Came on indicating power steering failure. Confirmed by mechanic and estimated 3-4 thousand dollars , this is a known issue with these trucks apparently as I’m finding out

The Power Steering suddenly failed without warning when starting the truck while parked in a public parking lot. Could not steer the truck and noticed the red warning light was illuminated. I turned off the vehicle and waited a few minutes and then the power steering was working. I drove immediately home. The problem then occurred again when I started the truck up. The truck was not safe to drive. Checked the serial number of my steering rack and it is not included in the recall list for this known problem. I had to replace the steering rack with a new unit. This should be recalled and covered by the manufacturer. Less than 29,000 miles on the truck.

The power steering keeps going out while I’m driving. Sometimes it will reset and work again after restarting my truck but now it’s staying out. This has been a problem for two months now. This almost caused me to crash twice.

Attempted to back out of garage when the steering became very difficult to turn. Could not safely drive the vehicle as the steering was extremely hard to turn. Service steering message appeared on console. Vehicle towed to dealership for repair. Dealer advised this repair will require replacement of the steering rack at a cost of over $3,000.00. While there may not be a specific recall based on my VIN this problem is very similar to other vehicles that have been recalled for this issue. Part is back ordered which indicates they are doing a lot replacements. This should be elevated to a systemic recall. My truck has under 70,000 miles on it and has been well maintained.

Subject: Power Steering Failure – Recall Concern on 2013 Ram 1500 Dear [Ram Customer Care / NHTSA / Dealership Representative], I am writing to formally express my concern regarding a serious safety issue I experienced with my 2013 Ram 1500, which has only 140,000 miles. While driving, I suddenly lost total power steering functionality. Fortunately, I was able to safely bring the vehicle to Piedmont Dodge in Anderson, SC. After paying a $185 diagnostic fee, I was informed that the steering rack and pinion had failed and would require full replacement. I was also told that the necessary part is currently on back order with no estimated time of arrival, which leaves me without a working vehicle and no clear resolution. What is especially troubling is that I’ve learned Ram issued recalls for steering issues on 2013–2016 Ram 1500 models—recall campaigns that clearly acknowledge this as a known and recurring problem. However, for reasons unclear to me, my specific VIN does not fall under the existing recall despite showing the same symptoms as vehicles that do. Given the nature of the failure—complete loss of power steering while driving—and the significant cost of repairs quoted to me (over $2,700 for parts and labor), I am requesting a thorough review of my vehicle's eligibility under the known recall campaign or warranty support. I strongly believe this issue reflects a broader systemic defect, not isolated wear and tear. I respectfully ask that Ram take responsibility for this critical safety concern and assist in resolving the issue either through recall expansion, goodwill repair assistance, or another appropriate remedy. I am eager to continue being a loyal Ram owner but believe this matter requires immediate attention and action. Thank you for your time and consideration. I look forward to your response. Sincerely, [XXX] [XXX] ] VIN: [XXX] [Vehicle: 2013 Ram 1500 | Mileage: 140,000 mi] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power steering stopped working

Can't turn...steering wheel is very hard to turn....

I was driving on [XXX] on Friday evening ([XXX]) about [XX] near Chattanooga, TN and the power steering quit suddenly (all at once). My speed at time of power steering failure was 65 MPH. No warning lights, messages or symptons at all before complete failure of power steering system. If driving conditions had warranted me to swerve suddenly to avoid a hazard, it would have been impossible and that would have put other's safety and my own safety in harm. Never had any problem before this incident and nothing that would have alerted that power steering was not functioning properly. I think this is a major safety issue and requires further investigation as to why this happened. The problem has been reported to an independent service center and I also plan to contact local Ram dealership in Ringgold, GA Monday morning, May 19, 2025. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Out of nowhere could not turn the steering wheel. It was really stiff. I had my mechanic come take a look and after doing a diagnostic test it was the EPS (electric power system). After looking into it we noticed a recall for the EPS for 2013-2019 Dodge rams which is what we have. We took it to a dodge dealership who also found that out but is saying we are not part of the recall just because our VIN number is not associated to the recall. We could have died with 4 kids in the car and this is what we were told that it would cost a more than 5k to fix. The issue is the same as the recall. There was no warning lamps or messages to let us know something was wrong. Again could have died cause we could not turn the wheel. Our car should be part of this recall and I have seen others complaining about the same issue in forums. We are already on low income and top it off have only one car this has put a real burden on our family. Please acknowledge that this is the same recall and our VIN should be included and repaired without cost.

The contact's son owns a 2013 Ram 1500. The contact stated that while her son was driving at highway speeds, the power steering assist failed. Due to the failure, the contact's son used excessive effort to steer the vehicle off to the left shoulder of the highway. The contact's son called for the vehicle to be towed to an independent mechanic. While the contact's son waited for the tow truck to arrive, the "Service Power Steering" message was displayed on the instrument panel while restarting the engine. The vehicle was towed to the mechanic, and the contact was informed that the power steering assist was electrical and that no repairs could be made to the vehicle. The contact was then informed that there was an unknown recall associated with the failure. The contact was then referred to the dealer who informed the contact that there were no recalls on the vehicle. The vehicle remained in the possession of the mechanic and was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 215,000.

Mileage: 215,000

My steering on my 2013 Ram 1500 completely seized while the vehicle was in motion, with no warning. I was leaving a drive through luckily at low speed, I am reporting this because if this had happened 2 minutes later, I would have been on a 55mph 2 lane highway, and possibly caused an accident harming me or other drivers. I had a few mechanics look at it and state they thought it was the steering rack, and how unsafe it was that it seized completely. The vehicle is open to inspection. I hope this at least gets looked into, I don’t want anybody to get hurt.

The contact owns a 2013 Ram 1500. The contact stated that the vehicle had experienced a loss of electric power steering functionality. The contact stated that the vehicle later failed to start or unlock. The dealer was contacted and informed the contact that the VIN was not included in an unknown electric power steering recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The steering went out on my 2013 Dodge Ram 1500. I purchased this vehicle used in July 2016 The dealership stated that this recall has already been fixed however if that's the case it wasn't fixed properly and failed again. To fix the problem is thousands of dollars. There was no warning lamps that indicated a problem. It acutely happened.

Steering locked up. Very difficult to steer. Condition remains 4/28/2025 09:00. Dealer approx 30 miles away. Can't afford towing. Low speed (35 MPH) No crash, No injuries. Flashing steering wheel with (!). No other indications. No Codes. NOTE: BASED ON INFORMATION FROM MY TIME IN THE MILITARY AS A HELICOPTER PILOT AND ISSUES WE HAD WITH AIRCRAFT GROUNDS, I REMOVED AND CLEANED ALL TERMINALS ON THE BATTERY AND APPLIED DI-ELECTRIC GREASE. I THEN REMOVED AND CLEANED THE CONNECTORS ON THE ELECTRICAL STEERING UNIT AND APPLIED DIELECTRIC GREASE BEFORE REINSTALLING THE CONNECTORS. I STARTED THE ENGINE WITH NO RESULTS ON THE STEERING ISSUE. I TURNED THE ENGINE OFF AND WAITED 30 MINUTES. UPON RESTARTING, THE ISSUE RESOLVED.

Traveling back from Tennessee I stopped for fuel when I started my truck to leave the warning light was on the dash for service power steering and I had no power steering I have checked the fuse but it does not appear to be bad I will take my truck to the shop tomorrow morning Monday 4/28/2025

The contact owns a 2013 Ram 1500. The contact stated while driving 60 MPH, the power steering assist failed to operate as designed. There was no warning light illuminated. Due to the failure, excessive force was needed to steer the vehicle off to the shoulder of the highway. The contact attempted to restart the vehicle to regain power steering assist; however, the failure persisted. Due to the failure, the contact had the vehicle towed to the residence. The dealer was notified of the failure and informed the contact that the vehicle was not under recall. The contact was provided an estimate for a diagnostic test. The dealer referred the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 131,000.

Mileage: 131,000

Steering wheel jerks to center position when making turns and power steering has totally stopped working now

2013 ram 1500 Express, steering will randomly lose all power steering without any warning, and become almost impossible to steer the vehicle. I believe the issue to be related to the faulty rack and pinions installed on the ram 1500 trucks.

The electronic power steering unit completely failed. The power steering system failure dash indicator appeared on the dash information screen. I parked the truck, turned it off, and after I restarted the truck, I no longer had power steering and the truck was nearly impossible to steer. The truck has approximately 171000 miles on the odometer. There are currently no recals. There does not appear to be any physical damage to the power steering unit. The truck is currently being diagnosed by the second mechanic at a Dodge dealership. The initial information from the first mechanic was that his scan tool, a Snap-On Zeus, could not find any specific error codes other than, "Could not communicate with electronic power steering system."

While I was driving my 2013 Dodge Ram 1500 at a low speed through a parking lot the power steering just went out. I have 90k miles on my vehicle and this should not be happening. I was in a parking lot full of parents and children walking to their cars and was turning when this happened. There was no warning and not light on my dashboard until after a few seconds of my power steering being out. After looking online I saw this was a common problem for Dodge. Dodge said they would put another dodge part in it to replace the EPS and I didnt want that so I took it to a private mechanic who fixed it....$3k to fix. This is ridiculous and should be covered by Dodge.

The electronic power steering abruptly failed while driving, because of this failure my safety as well as others safety was put in grave danger. I completely lost the ability to turn the steering wheel which led me to forcefully pull as far over on the freeway that I could to avoid having an accident. Truck was then towed to my home. I had no prior messages or alarms or check engine lights on and the truck had been running in top condition. Suddenly I heard a chime then the steering wheel got stiff and the the “service power steering” message showed on my cluster. The vehicle is available for any inspections needed and has not been repaired due to the cost. The power steering went out on April 9, 2025.

Forward: While pulling out of a mall parking lot my steering failed causing me to momentarily block traffic. There were no warning lights, messages or audible alarms at this time. I was able to safely pull back into the parking spot, turned the vehicle off and turned it back on. Power Steering was restored and no messages/alerts were present. I assumed at that time that maybe the steering wheel lock got hung up. When we got home and went to use the vehicle again the same thing happened except this time it didn’t correct itself and the flashing “Service Power Steering” light came on. The vehicle has not been driven since. After researching this situation I learned that this is a known issue that has not been resolved and I believe this to be a safety impacting defect. (1) Electronic Power Steering (EPS) failure. Vehicle is available for inspection. (2) Loss of vehicle control had the failure occurred on the open road could have led to a crash (3) We have not towed the vehicle to the dealership yet as we will be out of town for a couple of weeks (4) Vehicle has not been inspected by any party at this time (5) There were no warning lamps prior to this failure. After the second failure there is now a blinking “Service Power Steering” message but no fault codes Supplemental: we are the original owners of this vehicle and all maintenance to include known recalls have been kept up-to-date and the vehicle has been well maintained.

Electronic power steering intermittently fails while driving. This truck has had this issue for months, happens regularly once or twice a week or every 100 so miles. Two repair shops could not replicate the issues. And there is no codes on the scanner. After researching this seems to be a common concern and safety issue on this model/year of ram 1500.

The contact owns a 2013 Ram 1500. The contact stated upon starting the vehicle, the vehicle lost power steering functionality. The power steering warning light was illuminated. The contact stated that upon turning off and restarting the vehicle several times, the power steering became operable. The contact stated that the failure had been recurring intermittently. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.

Mileage: 35,000

The contact owns a 2013 Ram 1500. The contact stated while driving 25 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The service steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V167000 (Steering), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 52,000.

Mileage: 52,000

The contact owns a 2013 Ram 1500. The contact stated while reversing into the driveway at 10 MPH, the vehicle lost power steering inadvertently, and the steering became significantly difficult to turn. The contact's husband assisted the contact in reversing the vehicle into the driveway. The message "Power Steering Service" was displayed. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering); however, the VIN was not included in the recall. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 180,000.

Mileage: 180,000

Power steering went out while driving and power steering light came on dash.

My 2013 ram 1500 has an electronic power steering system. That unit has completely failed and the steering is locked up. It can't be turned. I was backing out of my driveway when it happened. If I had been going down the road at 60mph someone would have been killed. The truck is unsafe and can't be driven. There is a warning lamp for a power steering issue. Dealer says I have to buy a new steering rack. And that part has been discontinued.

While driving the power steering made a loud clanking noise and the service power steering light came on. Rack and pinion failed. We were driving and no way to turn our vehicle.

While driving, steering locked up and forced me into oncoming traffic during a turn. Both parties had to emergency stop to avoid collision. Vehicle now has no assisted steering, and is near impossible to steer. Ram dealership states a $2600 eps rack, with unkown ETA as they are unable to source one at this time, before $500 in labor.

The electronic power steering locking up and can’t turn the steering wheel

Upon starting the RAM 1500 on or about May 1, 2024, the electric power steering rack and pinion failed to operate. There was no steering assistance at all and it was extremely difficult to turn the steering wheel. The truck was not safely drivable. I observed a check engine light illuminated so I drove it carefully to a shop very close to my residence. The code indicated a failed power steering system but I do not recall the specific code. I contacted my local dealer for assistance. They indicated that since the vehicle was older than 10 yrs old, they did not offer any replacement steering racks or offer any service to the rack. They offered no alternative solution. I did some research, shopped around, and purchased a reconditioned rack and pinion for nearly $2,000. I installed the reconditioned electric rack and pinion assembly myself and power steering control returned as before. Since May 2024, the reconditioned power steering system has been functioning normally. The original rack and pinion is not covered under the limited previous recall. It's barcode reads - P68079506AG and TIC1393C5057 if this is helpful. I have carefully inspected the boots and seals of the unit and all appear very good ruling out any likelihood of water intrusion. Given my electrical engineering background and curiosity, I removed the cover from the circuit board and it does not show any visual damage. It's clean and dry inside. I purchased the truck brand new and it has been garage kept since purchase. It only had approximately 50,000 miles on it when it failed, therefore I am confident that there's a manufacturer defect or long term reliability issue with the electronic circuit design or components used in it that needs to be addressed.

The truck is experiencing intermittent complete loss of power steering

I was parked in the Costco, and when I went to leave, I started the truck, and it said Service Power Steering. The steering wheel was hard to turn.

The Electronic Power Steering Module is intermittently cutting in and put, resulting in loss of power steering. This is highly dangerous and should be recalled.

While making low speed turns steering wheel rips out of hand and is momentarily uncontrollable, and very hard to handle. This issue has caused me to almost crash numerous times.

I was driving on my way to my house when suddenly I lose the power steering on my truck and the wheel started to get hard to turn luckily I was the only person in the street

Lost complete steering with no warning or lights on the dash At risk none was parked and steered perfectly prior to parking There is a recall open for other vin numbers associated with the same issue

Driving 60 mph and my power steering went out on me and I almost missed the curve and into oncoming traffic. Could have cost some lives! Took it to dodge dealer and the guy told me it was a huge problem with trucks like mine and there are no new parts to fix it. My truck has 60,000 miles on it and I cannot drive it and Dodge will not repair it! Not happy at all!

Electronic power steering fail. The steering wheel completely locks up. Scared it will lock up while driving. Spoke with dealerships and this is a very common problem in this truck model.

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle, the power steering assist failed to operate as needed, with the "Service Power Steering" warning light illuminated. The contact made various attempts to repair the vehicle; however, the failure persisted. The dealer was notified of the failure and informed the contact of an undisclosed recall; however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and provided the contact with the same information as the dealer. The approximate failure mileage was 208,000.

Mileage: 208,000

I have a dodge ram and the EPS (Electric power steering) had went out making it impossible to steer the while while I was driving I looked up to see if there is a recall for it and Google said there is a recall for the EPS on my make and model truck but when i look at my recalls it says there is no recalls for my truck

What component or system failed or malfunctioned, and is it available for inspection upon request? The Electric Power Steering (EPS) system has completely failed, resulting in loss of power steering assistance. The system is still installed in the vehicle and can be made available for inspection upon request by the manufacturer, dealer, or regulatory body. How was your safety or the safety of others put at risk? The failure of the power steering system makes the vehicle extremely difficult to control, especially at low speeds or in emergency situations. This increases the risk of crashes, particularly in tight turns, intersections, and highway merging scenarios. I have experienced a near-misses and difficulty maneuvering the vehicle after power steering failure. Has the problem been reproduced or confirmed by a dealer or independent service center? Many Ram 1500 owners have reported the issue to dealerships and independent repair shops, some of whom have confirmed that the EPS system fails intermittently or completely stops functioning. Some dealers have replaced the EPS unit, while others have indicated that no official recall has been issued and repairs are at the owner’s expense. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others?

Electric steering assist Is available for inspection No accident Steering failure while driving, stopped vehicle, turned off vehicle and resumed working. This happened 3 or 4 times within an hour. Then quit working completely. Drove a local shop and had it looked at. There was a warning light for the steering on the dash. He reset the light and the steering came back immediately, then went out again. This happened several times. He unable to get the steering back without actually working on the truck. he said issue is with the electric steering.

While driving the power steering suddenly completely went out without warning.

The electric power steering stopped working. The service power steering message appeared on the dash. Unable to turn the steering wheel without great difficulty.

There has been a significant amount of complaints in regards to 2013 dodge ram 1500. Mechanics are aware that the manufacturer has been dodging these issues with allowing unsafe vehicles to be on the road. My power steering all of sudden went out while driving. This should be on recall and not at the consumers expense. Why should I pay for something not caused by myself? Big companies like Dodge/Ram could care less

The contact owns a 2013 Ram 1500. The contact stated while driving 30 MPH, the steering wheel failed to respond as needed. The contact stated that the steering wheel with an exclamation and power steering warning light was illuminated. The contact attempted to pull over to the of the road however, the steering wheel failed to function. The contact had the vehicle towed to the residence. The vehicle was then taken to an independent mechanic where it was diagnosed with rack pinion and electrical power steering assist failure. The dealer was made aware of the failure; however, the vehicle was pending repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 132,000.

Mileage: 132,000

The contact owns a 2013 Ram 1500. The contact stated that while his wife was driving 50 MPH, the service power steering warning light illuminated. The contact stated that his wife pulled over to the side of the road, stopped, and restarted the vehicle. The contact stated that the steering wheel seized twice after restarting the vehicle. The vehicle was restarted again, and the warning light was still illuminated. The local dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The approximate failure mileage was 135,000.

Mileage: 135,000

WHILE DRIVING ON THE HIGHWAY OVERPASS MY STEERING WHEEL "LOCKED UP" ON ME AND I COULD NOT SAFELY STEER MY VEHICLE. i SHUT OFF THE VEHICLE AND WHEN I MOVED OFF AGAIN IT HAPPENED AGAIN. THIS WAS VERY FRIGHTENING AS I COULD HAVE EASILY DRIVEN OFF THE OVERPASS AS THE ROAD TURNED AND I HAD NO OTHER OPTION BUT TO PUT ON MY FLASHERS AND STOP IN THE MIDDLE OF THE HIGHWAY PUTTING MYSELF AND MY OCCUPANTS AND ANY OTHER DRIVERS IN THE AREA AT SERIOUS RISK. ITS MY UNDERSTANDING THAT THIS PROBLEM IS UNDER INVESTIGATION PRESENTLY AND THAT SOME RECALLS HAVE BEEN ISSUED HOWEVER THE WEBSITE RECALL LOOKUP IS NOT SHOWING UP FOR MY VEHICLE. MY VEHICLE IS CURRENLTY AT THE DODGE DEALERSHIP FOR OVER 1 MONTH WHERE THE PROBLEM WAS CONFIRMED TO BE A FAULTY POWER STEERING ASSEMBLY/RACK AND PINION. NO WARNING SIGNS EXISTED UNTIL AFTER THE STEERING WHEEL "LOCKED UP". AFTER WHICH THE STEERING DASH LIGHT CAME ON. THE VEHICLE IS IMMOBILE AND STILL AT THE DEALERSHIP.

While driving my truck the power steering completely went out and caused me to run off the road. Luckily no injuries and no damage to the truck. But if traffic would have been coming towards me it would have resulted in a crash most likely. Took the truck to a repair shop and told it need a complete steering system including rack and pinion and steering gears. I got online and seen where your dept is investigating this problem with other trucks.

Power steering failure with no warning. Vehicle is currently with dealer. Dealer said the the electrical power steering unit failed. It is not a serviceable issue, it must be replaced.

The contact owns a 2013 Ram 1500. The contact stated that while starting the vehicle, the contact noticed that the power steering warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the steering rack failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was not available The approximate failure mileage was 90,080.

Mileage: 90,080

I bought this truck for my father and her was drinking it and fortunately he got home and then with no warning the electric power steering went out when he tried to go back out. No serious harm but he could have easily been in traffic seeing that he uses this truck to drive to his caner appointments.

My 2013 Ram pick-up truck has the same problem as everyone else's the electric rack and pinion which it went out last year. I think I might have a blown head gasket. My truck is broke down infront of my home. I'm disabled I can't afford to get it fixed at the moment

Electronic power steering intermittent failure. Vehicles power steering ‘service now’ light comes on and abruptly shuts off power steering and will abruptly turn back on several miles/ days later. This causes a severe safety risk as the module will autocorrect steering mid turn or shutdown completely causing the vehicle to lose control. The problem has been reproduced by a third party mechanic stating that the EPS needs to be replaced at a cost of $3700 and the part is on back order/ unsure when they can get the unit.

Brought this vehicle and drove it for 1 month before power steering went out. I was driving on the interstate at a high speed when the power steering light came on. I was unable to steer the vehicle off the road so I had to stop on the interstate and call a tow truck.

Truck became undrivable when power steering failed without warning. I was lucky to not have been on the road, otherwise it would've likely been a serious accident.

Electric steering assist failure, no previous warnings. Alert on dash to have steering system checked when putting truck in drive. Restart of engine did not correct. Extreme difficulty steering the vehicle. Will take to dealer for initial diagnosis.

Was driving and steering just locked up. Power steering stopped working and it’s so hard to turn or parallel park. Drove right into this big hill. The dealership wants $4,500 for parts and labor to repair it.

Lost my eps while I'm driving on school zone and can't turn the wheels snd i end on crash it

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle, the vehicle lost power steering functionality. No further information was available. The vehicle was towed to the dealer, where it was diagnosed and determined that the power steering control module (PSCM) and the electric power steering unit needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 143,000.

Mileage: 143,000

On [XXX] I drove my 2013 Ram Big Horn Crew Cab 4x4 on a 5mile trip, on a cool sunny 70' day, & parked it -I experienced no issues. I returned after 1.5hrs, started truck, & attempted to leave parking space when the steering wheel seized up. After noticing flashing warning light, I shut off & restarted engine several times, but light remained flashing & steering wheel was extremely hard to turn. I slowly (with great physical muscle stress) cautiously drove truck approximately 7miles to my independent mechanic shop in Oviedo Florida where my electrical steering gear assembly was diagnosed needing removal & replacement -total repairs estimated at $4k. My service rep said this steering problem is under a safety recall for many trucks like mine, & that the failure could have been deadly had it happened while exiting/entering the I-4 highway. I'm now waiting for back ordered replacement parts -they'll take approximately 6 weeks to arrive. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power steering lost. Difficult to steer. No warning signs displayed prior to incident. Vehicle has been inspected at repair service center, but was unable to get diagnosis. Told it needed to go to dealer. Brake light is also on

2013 RAM 1500. The power steering has failed on the RAM. The check engine light came on and produced a code for the ELECTRONIC POWER STEERING MODULE. Have had to leave it sit until the entire rack & pinion with module can be replaced. This occurred around 104,000 miles on truck. Fortunately, was not driving at a high rate of speed or turning when it failed. Because this seems to be a fairly common issue with 2013-2019 Dodge RAMs, I fail to understand why a recall has not been issued.

Loss of power Steering on start up and while driving. Started out on start up a couple times, turned vehicle off started back up and it will work. Today loss of power while driving.

In May of this year, 2024, the Power Assisted Steering System failed completely without warning or other symptoms. Fortunately it failed while not driving but would have caused a serious safety issue. I am a strong male driver and it was extremely difficult to turn the wheel. The dashboard displayed a steering system warning light and the OBDII port reported a C2219-00 error. I am the sole owner of the truck and have owned it since 2013 with only 51,000 miles on it. I reported this to the dealership where purchased it and they offered no assistance since it was well out of warranty. I inquired about purchasing a replacement steering rack or bringing it in for repair. They responded that the entire steering assist unit had been discontinued with no inventory available anywhere in their nationwide system. Therefore, they could not repair the truck or offer to sell me the rack and pinion assembly. They also recommended I contact a junk yard - ridiculous for a modern vehicle with a known defect such as steering. I eventually purchased a remanufactured steering rack on eBay and repaired the truck myself. The price for the steering rack was over $2,100! I have seen where there were other reports of this failure on NHTSA so I thought it would be helpful to report the failure on my truck as well. I have uploaded the part number and serial number of the steering rack in case that's helpful. Thank you.

On November 23, 2024. I was going to back out of the driveway, but the steering was locked up and the power steering light came on. I was unable to turn the wheel. The truck only has 150,000 miles I am the original owner. It was taken to a repair shop, and they determined the electronic power steering had failed and needed to be replaced. Since then, the dealer has told us the parts are unavailable and not being manufactured. The truck is now undrivable, cannot be repaired and I am without a vehicle. While researching online there are hundreds of reports of the same issue with this truck. This could have been deadly had I been driving!

I was driving on a highway on my way to work the other morning and the power steering light came on out of nowhere and I had to limp it to work with next to impossible steering conditions. I have not had it checked for service but have looked up that multiple people have encountered the same issue with this year truck and it has caused multiple accidents now. I believe with as many issues as people have encountered with this that it should fall on Ram and not the people for such an expensive component especially with so little miles put on the vehicle.

The contact owns a 2013 Ram 1500. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and the mechanic recommended that the steering rack and pinion be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The failure mileage was unknown.

At times when i start my truck in the morning the power steering is not operational. At other times i may be ten to fifteen miles into my drive and there is sudden loss of power steering with no warning. I came very close this morning to driving off an embankment into a swamp because as i was rounding a curve the power steering failed and the steering wheel violently jerked to right its self to the center position. There is no warning when this occurs. Only after does the service power steering light come on. A mechanic ran the codes and said there is a voltage issue within the power steering system. I have been quoted $380 just for the dealer ship to perform a diagnostics on the truck.

Got in the truck today. Started it up. Backed out of garage and got halfway out. Signal light came on to service power steering. Steering wheel locked up very difficult to move. I can shut it off. Let it sit for a minute. Turn it back on. But as soon as I touch the wheel and try to turn it. The warning light comes on and the wheel locks up. It’s not locked up completely. You can turn it. But it’s very difficult. And dangerous. It is repeated every time. You may have to start to drive it. But it will lock up every time. Tried to run a scan. No power steering code came up. Have not had it inspected as of yet. Will try to get it towed to dealer in four days. We live on a windy road. 30 miles from the dealer. It’s just too dangerous to try to drive.

The contact owns a 2013 Ram 1500. The contact stated that while attempting to start the vehicle, the service power steering warning light illuminated. The contact drove the vehicle for approximately 10-15 minutes, stopped, and then restart the vehicle. The vehicle was restarted, and the warning light was no longer illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and informed the contact that there was a lack of parts to repair the vehicle. The approximate failure mileage was 107,000.

Mileage: 107,000

Intermittent loss of power steering. I see there is an ongoing investigation in the year range of my truck. Reporting issue to help contribute to the investigation.

Electric power steering/Rack and Pinion randomly stopped working while driving. Replacement part has not been available for months. Cost of repair is astronomical. Several forums are reporting the same issue of this part randomly stopped working while in use.

Driving down the road and the service power steering came on and I was unable to steer the wheel. I was able to pull off the road and the light went out. Happened again later down the road. Shut the truck off and turned it back on. It was good for a little while but went to turn a corner and it went out again. After looking online there are many forums where others are having the same issue.

Electric power steering went out completely. 2013 vehicle and Dodge will not repair since the part is not available. The part cannot be repaired. Extremely dangerous driving and steering with a Dodge Ram 1500 vehicle. Forums are full of this same issue, and no repair options from Dodge corporation. Dodge service and independent service verified the problem was the power steering module that cannot be repaired.

The Electronic Power Steering (EPS) went out on my 2013 RAM 1500 resulting in the inability to drive without extreme difficulty steering and unsafe to myself and others. The vehicle was taken to a Automobile Service Provider and assessed that the EPS had failed with the code C2217-00 on 4 OCT 2024 and with test drive. (Charged $63.04 for diagnostics.) Advised there was a recall on the RAM EPS (Years 2013-2019) - Which my 2013 falls within dates. Recommended to take vehicle to a Chrysler/Dodge/RAM Dealership Service Center due to specific computer programming requirements only from dealership. Unable to drive immediately to center due to no time-slots available, set up appointment for earliest time being 7 OCT 2024. Service was provided and another diagnostic completed (Cost of $319.92) with same results, but advised my VIN was not include recall notification FCA Equipment Safety Recall VB9/NHTSA 19E-077 which I looked up and obtained and verified by prior service center. Dealership did not recognize nor covered recall expenses or replacement. Due to discontinued parts (EPS), was able to find EPS from another dealership and paid for the delivery to the local Hendrick's Dealership via their parts department (Nearly $3500.00 for part). Services were completed and able to pick up vehicle on 19 OCT 2024 (Dealership had vehicle for over 2 weeks due to limited technicians available and not waiting on parts). There were no warning lamps activated prior to the power steering went failure.

I was driving 65 MPH on the interstate when I lost all power steering function. This failure almost pulled me into traffic to my left. Luckily I was near an exit and was able to get off the highway without being involved in an accident. Upon having the truck checked by a mechanic, I was told that the electronic power steering rack and pinion assembly had failed and it would cost over $2500.00 to replace. I had to pay this cost or else the truck was undrivable.

While I was driving to work, the power steering completely failed, I could barely make it to work now I cannot drive the vehicle at all. It will not steer..

While driving my steering column locked up and I was unable to steer, luckily I was on a side street with little to no traffic and was able to eventually make it to my driveway but with a lot of resistance in turning and the steering warning indicator lit up. While parked in my driveway the steering column locked up on 6 of the 8 times I started the vehicle while also displaying the steering warning indicator. I had my vehicle towed to the local RAM dealership to investigate and perform the necessary repairs. The RAM dealership informed me that they seen the 7 times the steering column locked up via the computer.

Power steering went out completely. At the beginning it work properly for 1 day and then not. At this time it is not working. When turning it is hard to turn, when it did work, you could be driving down the road and it would just stop working. I took it in to a mechanic and he said it was the power steering ....replace rack and pinon from salvage yard. Dealer is not responsible. No messages appeared before Power steering went out.

ABS light would come on when driving periodically on and off. for a few months it felt like brakes were locking up, Steering was very difficult and hard like the steering wheel was locked making it difficult to turn the steering wheel. dashboard components would periodically turn off and restart. when driving it would make a grinding noiselike the brakes were locked, this would occur with the abs light on and off. the major incident when driving on the freeway. the speedometer completely failed, the digital and needle both were not working. the abs light and warning came on, i pulled over because the speedometer was not working at all, but i was able to drive. the abs warning kept beeping. i was able to pull off of the highway into a parking lot, and the truck shut off and locked. unable to restart the truck at all.

On August 19, 2024. I was backing out of the driveway when the steering locked up and the power steering light came on. I was unable to turn the wheel. The truck only has 49,357 miles I am the original owner. It was taken to a repair shop and they determined the electronic power steering had failed and needed to be replaced. Since then the dealer has told us the parts are unavailable and not being manufactured. The truck is now undrivable, cannot be repaired and I am without a vehicle. While researching online their are hundreds of reports of the same issue with this truck. I just returned from a cross country trip and this could have been deadly if it had gone out while I was traveling.There were no prior signs of steering issues before the complete failure.

I was driving on the highway when the power steering suddenly, without any warning, stopped working. The steering wheel jerked and lost all maneuverability. It took every ounce of strength I had to steer it to the side of the road. This could’ve resulted in a horrible crash. This is deadly and should be recalled. The service power steering light came on. The dealer wants $3000 to replace the electronic steering system.

I have bought this truck used and have had problem after problem but as I replace parts the steering one day just stop working and aggressively the steering wheel yanks hard the opposite direction that I am going then it started working for a day and then it stopped working altogether then it will work and not I have looked all through the web to find some kind of answer to this problem and ask several shops if they have had any thing like it and one told me to go to y’all’s website and check for recalls but I have not found anything on my truck but I displays the same kind of symptoms as the recall for the 2013-2016 Ram trucks also it al stop working when I’m on the highway and going the speed limit of 65 -75 even as low as 10 MPH it feels like someone is trying to yank the wheel from you and you have to fight to get control with

Loss of power steering due to faulty power steering module. Loss of power steering is intermittent. Loss of steering in a turn is very dangerous. 2013 Dodge Ram 1500 Big Horn edition5.7 litre 4x4 crew cab. Dodge no longer makes the part needed to correct the problem and will not treat this safety issue as a recall, even though many Ram trucks have this issue.

A complete loss of power steering assist occurred while driving and has not returned. Vehicle can no longer be driven, unsafe to drive. Without power assist the front wheels are extremely difficult to turn. This is the second time this has happen to me, first time the electronic steering rack needed to be replaced and was not covered by any warranty or recall. This is now the second failure on my truck which will require another replacement steering rack.

Went from having power steering instantly loosing it with out warning no accidents occurred

The contact owns a 2013 Ram 1500. The contact stated while driving 60 MPH, the steering wheel seized with the power steering warning light illuminated. The contact used excessive force to steer the vehicle off to the side of the road. Due to the failure, the vehicle was towed to an independent mechanic where the vehicle was diagnosed with an electrical power steering gear failure. The independent mechanic contacted several local dealers and was informed by each dealer that the part for the repair was on backorder. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

As i was coming off the highway my powersteering went out. I was able to pull over and stop prior to hitting the car infront of me. I called the local dealer/repair shop and they said the power stearing rack is discontinued and they were unable to help me.

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 75 MPH, the vehicle became difficult to maneuver. The contact stated that several unknown warning lights were intermittently illuminated. The vehicle was towed to a dealer where it was diagnosed that the steering rack and pinion needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.

Mileage: 170,000

Was turning onto the access road of a highway and the steering went out. No warning lights were active until it went out. Was traveling around 40 mph and was able to wrestle the truck through the turn and stop in a safe parking lot. Turned the truck off and restarted it. Warning light went away. Started to drive home and steering went out again permanently. I will be getting the truck inspected by a mechanic to confirm it is the EPS module that hast failed.

Power steering failed while driving. Stopped vehicle and restarted, power steering seemed fine then. Power steering failed intermittently a few times and now has doesn’t work at all. First failure was unsafe as I was traveling at highway speed when it stopped working.

The contact owns a 2013 Ram 1500. The contact stated that while driving out of a parking lot at an undisclosed speed, the vehicle experienced a sudden loss of power steering functionality. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to drive to the residence, where the contact inspected the vehicle, but could not determine the cause of the failure. The contact stated that the power steering became functional the following day; however, the failure recurred while driving 10 MPH. The power steering warning light was illuminated. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000.

Mileage: 89,000

On October 1, 2024 I was driving home. I stopped at a stop sign and went to turn right. (EPS light comes on.) I didn't have any power steering at all. Very hard to turn. When I pulled up to my house, I turned off the truck. Then, I restarted vehicle and power steering worked, so I went down my street and turned around. Power steering went back out as I approached my driveway. Now when, I start the Ram truck, as soon as I try to turn the steering wheel. The EPS error pops up saying ("Service Power Steering").

On my way to work 09/30/2024. At light, message appeared service steering assembly. Power steering stopped working. Hard to negotiate travel to work. Fortunately traffic was manageable @ 0400 am. Eight hours later started truck steering works till first turn, then stopped working, unable to find parts. Vehicle out of service.

I was driving my truck down some windy roads and all of the sudden the power steering stopped working. This is an electronic power steering system so when it stopped working it completely stopped. It was extremely difficult to keep it on the road and I had to overpower the servos and the whole system to be able to steer the truck. If someone was not strong, they could have easily wrecked and possibly suffered serious injury or even death.

Lost power steering while driving.

EPS red light came on and lost power to control vehicle. Managed to get to side of road and turned vehicle off for a few minutes and started it up again turned around and it was fine. Turned truck around and drove back home to park it. Got almost home and EPS red light came on again lost power to control vehicle. Had to have it pulled home because trying to control it manually was too hard and too dangerous luckily when it first happened there was no oncoming traffic. I was told there was a recall on my year model truck for faulty EPS but when w called the Dodge house was told there were no recalls for EPS on any year models vehicles.

Driving to work. Sudden loss of steering. Power steering went out making it dangerous to steer and drive. Service power steering light came on for first time. Luckily driving slow near home. Known problem with ram electric power steering rack.

I had a total loss of power steering while driving. It started as intermittent. Now there is no power steering at all.

My husband was driving home from work around 2 am when the steering wheel jerked then tighten up thankfully no one was on the road. There was no issues before it happened . The check engine light is showing EPS failure code and a few others also a blinking steering wheel and the abs and traction control and the brake light is on the dash

The contact owns a 2013 Ram 1500. The contact stated while driving 45MPH, the steering wheel seized, and the contact depressed the brake pedal because the steering wheel could not be turned. The vehicle was turned off and restarted; however, the steering functionality had not returned. The steering assist fault message was displayed. The contact towed the vehicle to the residence. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that there was no recall on the VIN for the failure. The approximate failure mileage was 90,000.

Mileage: 90,000

I am a 40 year tech. The electronic steering rack failed while driving with no warning. These steering racks are impossible to replace and are 3000 dollars. Even the used parts yards don't have any. This is rediculous I have a mint condition truck that's unfixable. It's a nation wide issue, everyone knows about

My electronic power steering went out on my vehicle the steering is extremely hard.

The EPS Rack and Pinion on my 2013 Ram 1500 is failing intermittently. There is a recall on many of the 2013 trucks but not mine for some reason. Why is the intermittently defective part on my any different than the ones being replaced on these others? Numerous times in the last two months, I have been turning when the PS failed and nearly caused a wreck. The truck has less than 70,000 miles on it. Because Ram has had so many go bad I can't get a replacement.

The contact owns a 2013 Ram 1500. The contact stated while driving at approximately 5 MPH leaving a parking space, the steering wheel seized. The contact stated that extra effort was needed to steer the vehicle in either direction. The contact stated there was no warning light illuminated. The contact stopped and turned off and restarted the vehicle several time however, the power steering functionality had not returned. The contact drove the vehicle to an independent mechanic who diagnosed the vehicle and determined that the electric power steering assist gears and sensors needed to be replaced. The vehicle was repaired. The contact stated that the independent mechanic had related the failure to NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 185,000.

Mileage: 185,000

Total loss of power steering.

While I am driving straight everything is fine. As soon as I begin to make a turn my steering wheel will lock up and force itself straight. I was told it was the steering rack and I did my research and found that my year model had recalls for the steering rack but for some reason my truck does not. I have almost ran off the road a few times simply because my steering wheel will force itself straight every time I try to make a turn

While driving in my neighborhood, I was making a right turn on my block and the steering wheel suddenly appeared to lock up and the vehicle began to move in a straight direction instead of turning in the direction I wanted to go. Then, just as suddenly as it locked up, the steering came back and I was able to maintain the turn. As I made the next turn, the same thing happened.

What component or system failed or malfunctioned, and is it available for inspection upon request? The electronic power steering almost completely went out. Yes it is available for inspection. How was your safety or the safety of others put at risk? While driving on a busy road the wheel hardened and took an extreme amount of force to safely get off the road. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem is still on going. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The power steering light did not turn on until the next day when turning the truck on and barely touching the steering wheel. No other symptoms appeared prior to the failure

Power steering Complete loss of power steering while driving 55-60 mph. Steering wheel is almost impossible to turn. If I was not traveling in a straight line and been in a turn, almost certainly would have crashed. Warning light came on when it happened. Have not taken it anywhere to be looked at. Vehicle is not drivable in this condition.

The contact owns a 2013 Ram 1500. The contact stated while driving 60 MPH, the steering wheel seized. The contact depressed the brake pedal because the steering wheel could not be turned in either direction. The vehicle was turned off and restarted and the steering failure message was displayed. The vehicle was towed to the dealer; however, the vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The approximate failure mileage was 47,256.

Mileage: 47,256

My 2013 ram 1500 head total power steering failure. Thank God I just started my vehicle and started driving when it went. I was supposed to be on a highway at that time. If I was doing a fair rate of speed I could've crashed. this is a continuing problem with Rams. I have found out online and should be a recall With and the only parts you can get for this are manufactured because nobody has any because Ram stopped making them last year and they are in demand because of this continuous problem. The repairs are very expensive. I have not had a truck for over three weeks and the part won't be in for till the end of September the cost was well over $1500.00 without somebody even putting it in, I think you should look into it because it is a safety situation that keeps happening with gone any for and I've seen there have been lots of complaints. Thank you for your time. I do have a copy of the invoice, but was unable to scan it. I can email it to you upon request.

I was driving my 2013 Dodge Ram 1500 and while I was turning a corner the power steering went out and I barely made the turn. If anyone had been near me, I am sure there would have been a wreck. No prior warning or anything to prepare me this was going to happen. I shut the truck off and started it again and the power steering was then working. No issues for a few days and then a warning message showed up stating Service Power Steering and then it happened again with no power steering. I have called around and it is going to cost $3,000 to fix it, if they can even get the parts.

Power steering completely went out and no parts available to fix it.

Electronic power steering system completely went out leaving my vehicle unable to turn the wheel an inch to the left or the right. Luckily this happened in my driveway and not while I was on the roads. Had to have the truck towed to my local dealer and it ended up taking over 2 weeks to fix and cost $4k.

As I was driving the steering wheel started getting hard and couldn't really turn as easily. Luckily I was able to make it home, couldnt park it in ny driveway because i coupdnt turn anymore so I only made it to the curb, but I have not been able to move my truck since then due to the steering wheel almost being impossible to turn. Tried to put power steering fluid only to come and fined out it's electrical

2013 Ram 1500 four wheel drive,crew cab .Basically my steering locked up on me while driving,I turned right on to my mothers road and as I completed the turn it wouldn’t let me turn the wheel after that.i had it towed to a garage thats well known nationally and they diagnosed the electronic power steering needs to be replaced,I’m grateful that I wasn’t going at a high speed in traffic on a highway when it failed.Ive been told from my local Dodge Ram dealership ship that my truck has no open recalls on it,I’m currently in the process of purchasing a refurbished rack and pinion due to the fact that the manufacturer has discontinued the part, they are extremely expensive and most don’t come with a warranty

The contact owns a 2013 Ram 1500. The contact stated that while driving approximately 15 MPH, the "Power Steering" message was displayed and the steering wheel became extremely difficult to turn in either direction. The vehicle was towed to the local mechanic who diagnosed that the EPS module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was contacted and informed that the EPS module was on backorder and not available. The manufacturer was not yet contacted. The failure mileage was 165,000.

Mileage: 165,000

Vehicle says service power steering but will intermittently go in and out upon starting/turning off vehicle. Didn't have any issues and seems that there was a recall for this but for only specific VINs. Not sure why the vehicle is doing this as it was working fine ever since I bought it and never experienced any issues ether leading up to the "failure". Just one day it started saying "Service Power Steering" and will go in and out by toggling the start of the vehicle. Fuse is working as designed as I have replaced it and still nothing different. Jumping the electronic component will allow it to work as well. Must be a faulty code because it will work correctly sometimes.

Was making a turn and my power steering cut out forcing the wheel forward causing me to run off the road, turned truck off and then back on and power steering was working perfectly fine after.. still cuts in an out whenever it wants to

Power steering intermediate lost the total lost today 8/31/24

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized, causing the steering wheel to become difficult to turn. There was no warning light illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed, and it was determined that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

Power Steering is not working. At times it works fine, then sometimes it is hard to turn, and other times it stops working all together where I cannot move steering wheel at all. This has caused issues when driving on Highway and City streets as I am unable to safely maneuver the vehicle. I have narrowly avoided 2 accidents. I attempted to add power steering fluid and then learned this vehicle has electric power steering; which does not require steering fluid. There is no warning as to when the power steering will work or fail.

Power steering assist drops out periodically making it impossible to steer. I was told by dealer that they do not service vehicles over 10 years old even though my truck only has 70,000 miles on it. I was told by a repair shop that the part can not be found. I called Dodge corporate and was told that the part has been discontinued. This leaves me without a safe vehicle to drive but I have to have a vehicle so I continue to drive it. I can't believe that they can not furnish a part and apparently its a common failure. Can anything be done?

Sudden loss of power steering. Waiting for mechanic to diagnose problem. No warning.

Intermittent loss of power steering then a few days later complete loss of power steering the electronic power steering module short circuited due to contamination the fix cost over $2000 and can not afford to fix this is a safety issue. Truck only has 120,000 miles on it. I can hardly turn the wheel and when it snows i definitely wont be able to drive it due to no control of steering.

The electronic assist power steering stopped working in a turn which kept me from making the turn, which made me cross into oncoming traffic and run off the road. I almost hit head on to another vehicle. The other swerved to avoid me and landed in the ditch on the other side. After getting pulled out the power steering started working again and within a few miles of driving it went out again. The truck is now parked being to dangerous to drive.

While I was driving at 50 mph my power steering locked up and a Service Power steering message appeared. I had to manually steer the truck as best I could before I could find a safe place to pull over. While it wasn't a catastrophic failure it could have been had this happened while driving at highway speeds. It seems that this type of failure is common in RAM 1500 trucks (2015 and 2016 models were recalled for the same reason, contaminated electronic power steering circuit board or module). This type of failure is a definite safety hazard especially if the power steering failure prevents the driver from having control of the vehicle during this episode.

While driving power steering warning lights up and steering fails. Have to pull over and stop put in park and turn off and back on for power steering to start working again.

Started my truck this morning and warning light came on the dash showing a steering wheel with an exclamation point beside it with a message saying "Service Power Steering". Also, the steering wheel is VERY hard to turn. It seems that the power steering has failed.

The contact owns a 2013 Ram 1500. The contact stated that after placing the vehicle into reverse(R) and straightening the steering wheel, the power steering assist failed to operate as needed. The "Service Power Steering" message was displayed on the instrument panel. Due to the failure, the contact used excessive force to steer the vehicle to the residence. The dealer was notified of the failure and informed the contact that there were no recalls on the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

Mileage: 150,000

I was driving at approximately 45 mph when suddenly my steering wheel locked causing me to run off the road. The "service power steering light" illuminated. It was taken to the dealership where I found out this is a COMMON problem that apparently hasn't killed enough people for Ram to recall it yet. There will be deaths associated with this. The dealer does not have the parts, can't get the parts, and states it will be $3,000.00 to repair IF they ever get the parts. Why hasn't the NHTSA issued a recall yet? This is exceedingly dangerous!

On 07/17/2024 I got into the vehicle and after starting it I put it into reverse and started backing up and noticed that the steering was not working properly and than saw the warning lamp of a steering wheel with an exclamation mark next to it. So I have a Launch AUTO Smart Diagnostic Tool that I did use to find out that there was an active code for Electronic Power Steering Module. Yes it is available for inspection, no it has not been confirmed or inspected by anybody. The safety risks to myself & others is injury or death due to the uncontrollable steering.

Complete failure of power steering and also ABS has misfunctioned.

electronic power steering suddenly stopped working after driving several hundred miles to go on vacation. Thankfully it happened after I parked at a rest stop.

Driving home from work on a winding road. Almost went into a ditch because my steering wheel, without warning, seized and wouldn’t allow me to turn. I had to pray I didn’t go into the ditch or hit the person in front of me. There was no warning signs. Once it happened, the only light that popped up was the exclamation point. Now it’s not drivable and I don’t have $3000 to get it fixed!

The contact owns a 2013 Ram 1500. The contact stated that while operating the vehicle, the message "Service Steering" was displayed, and the power steering assist was inoperable, making the steering wheel difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the power steering module was faulty, and the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 80,900.

Mileage: 80,900

I was pulling up to my house when the power steering failed , there was no warning light prior and I immediately could not turn my wheel. Had I been making a turn on the thruway I would have seriously injured myself and/ or others. I have not taken it to a dealer yet as it just happened today and it is 6 pm. The power steering has not worked yet since the incident.

Complete loss of power steering around turn. Nearly caused a major incident due to EPS failure.

Power steering stops working at random times and I have very limited control of the vehicle. Service power steering light appears on the dash. This has happen approximately 15 times without any warning. My truck has been at Ram Dealer in Panama City since July 8, 2024. They say I need Rack and Pinion gear part #R8573449AA but they have not been able to find the part.

Electrical power steering went bad out of the sudden, and almost lost control of the vehicle. It was so hard to steer. I had to replace that whole EPS racking and pinion. New part was on back order, so my only option was to get a used part.

DRIVING ON INTERSTATE, SERVICE POWER STEERING LIGHT CAME ON AND INSTANTLY LOST ALL POWER STEERING. LUCKILY I WAS GOING STRAIGHT, IF I WAS ON A CURVE IT COULD HAVE BEEN VERY BAD. THERE WAS NO PREVIOUS NOTICES OR C.E.L. THE EPS SYSTEM IS ONE WHOLE CONTAINED UNIT. DEALER SAYS IT IS NOT SERVICEABLE. IF ONE THING FAILS YOU LOSE STEERING COMPLETELY. CURRENTLY LOOKING AT A $4000 DOLLAR REPAIR BILL FOR A FAULTY STEERING MODULE. SEEMS EXTREMELY DANGEROUS

Intermittent Power steering failure first occurred ~March 2024. Truck is not safe to operate and is currently at the dealership awaiting parts for repair and is available for inspection. Power steering failure occurred multiple times without warning and required enormous physical effort to maintain control through the turn. No warning signals or symptoms occurred before, during, or after any of the power steering failures.

Intermittent steering issues. Some times the electric steering kicks off and back on. Sometimes It doesn’t work at all. Sometimes it works fine. Brought it to dealer they want 3k to replace the whole rack and pinion even though they have recalls for this same problem just not mine. I have a vehicle I’m paying every month for that’s too unsafe to drive, and to expensive to fix

Tried to start my truck in the morning a nd the power steering system light came on. Steering wheel was hard to turn. Took my truck to the mechanic and he said there was no parts to be found the the computer said it was an internal problem in the EPS rack and pinion unit. Went to the Dealership and they sated that they could not help me cause the part was discontinued . No parts on back order or were even available anymore. There also were no aftermarket parts made for this either leading me to hunt down old parts off of junked Ram trucks. This truck is only 10 years old and I don't know how it slipped through the recall when every other truck of that age is recalled.

The contact owns a 2013 Ram 1500. The contact stated while driving 35 MPH, the vehicle lost power steering functionality and the steering wheel seized. The message "Service Power Steering" was displayed. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed; however, the failure recurred several times while driving. The contact pulled over to the side of the road and the vehicle was towed to an independent mechanic, where it was diagnosed and determined that the rack and pinion had failed and needed to be replaced. The dealer was contacted and informed the contact that parts were not available to repair the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 35 MPH, the service power steering warning illuminated, and the power steering function became inoperable. The contact pulled over and stopped the vehicle. The contact turned off and restarted the vehicle and the power steering functionality had returned. The contact stated that the failure reoccurred the same day and the vehicle was towed to an independent mechanic. The vehicle was diagnosed, and the mechanic determined that the rack and pinion gears needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The vehicle experienced a sudden loss of power steering assist while driving back to the house after work doing normal speed for the road leading there which is usually 35-60 mph. The steering wheel became extremely difficult to turn, requiring significant effort to maintain control of the vehicle. This occurred without warning and created a hazardous situation as the vehicle became difficult to maneuver. The power steering system is available for inspection upon request. The problem has been consistently reproduced under varying driving conditions, -e.g. City streets, turning, etc. The vehicle has not been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps, messages, or other symptoms prior to the failure. I could have been seriously injured or injured another as well. I did contact the manufacturer and they stated that they do not make this part any longer laughed at me and said good luck. I felt silly and that was the last thing I needed that day after almost wrecking the vehicle due to this issue.

7/11/2024 Moving aprox 3 mph approaching a stop sign with slight right pressure on steering wheel the EPS failed. The steering seemed to “jerk” toward a center position. Service power steering light appeared on panel. I was able to continue home aprox two blocks but noticeable upper body strength required to move steering wheel. This will be a difficult situation for older. strength impaired drivers.

While driving home my truck started making an unusual sound like a dry bearing rubbing in a bearing would make, and I found it difficult to keep the steering wheel centered, a little further down the road I made a turn while doing so the steering wheel abruptly cut back the opposite direction of the turn yanking the wheel out of my hands no lights on the dash illuminated nor were there any warning chimes,I was able to make the last mile home by keeping both hands on the wheel firmly. Upon an inspection of the underside of my vehicle I found that the electric power assist system was making the loud sound that I thought was a bearing, I also noted that the front sway bar was broken on the passenger side was broken, I turned the the steering wheel to one side then the other and again the power steering yanked it from my hand, at this time I haven't taken it to a garage or called my insurance company,if I had been in traffic or congested area it would have caused an accident but as it was I was traveling a country road

The contact owns a 2013 Ram 1500. The contact stated while driving 30 MPH, the contact became aware that the power steering was not functioning as designed. The contact stated that the steering wheel became difficult to turn and seized and jerked. There was warning light illuminated. The vehicle was able to restart but the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 208,908.

Mileage: 208,908

Electronic Power steering went out while driving the vehicle. Temporarily lost control while driving the vehicle. We took it to a dealer and they confirmed this is the same issue the previously recalled 2015-2016 trucks have and they cannot order the part needed to fix the issue as the part has been discontinued. The system says "national backorder with no ETA" however, the dealership said Dodge has discontinued the part entirely so they do not anticipate the part coming back and becoming available. There were NO prior warnings of any issues before losing control of the power steering. The truck has always had regular maintenance, oil changes etc. Very well maintained truck so this was unexpected. Now we are left with a truck that we cannot buy a part for with NO anticipated release date & Dodge still has not recalled the 2013 so there is nothing we can do. This is extremely dangerous to not recall as it will cause serious harm to future drivers with the same issue.

As I was driving suddenly the power steering emergency light came on on the dashboard and the steering wheel locked up creating a extremely dangerous condition. This all occurred without warning or any signs of a problem prior. My safety and others safety needless to say was in great danger.I called the dealership to ask if they had any incidents of this kind reported but they would not confirm... however a search on You tube and google verify many others have experienced this issue.

Malfunctioned ABS module. ABS , ESP, and trailer brake control not working. When ABS or ESP would be activated an error occurs and truck goes into neutral with neutral light blinking on shifter. ABS did not activate and almost hit a deer. ESP did not activate and almost spun into ditch. Working with dealer currently to confirm.

Power steering stopped working with no warning as the truck was being driven up a busy Highway at 65 MPH. Lost momentary control of the truck but was able to pull over and turn it off without incident. When it was restarted the engine light came on with an error message popping up. It was on a very busy highway but we were able to limp it home, going miles under the speed limit with emergency flashers on for safety. It is very hard to steer and the brakes do not seem to be working correctly now. After starting it again today to see if its still giving an error, another light is on regarding the ABS system and the power steering is not working at all. The truck is not safe to drive as and the problem has been confirmed by a local dealership and the truck is on a waiting list to see about further diagnostics & repairs. It is available for inspection at any time.

Power steering faild

Vehicle encountered sudden loss of power steering while driving, nearly resulting in a crash. Vehicle steering tends to lock in a drifting angle, and recovery often requires a turn in the opposite direction of the intended direction to correct.

Loss of power steering still continues. Replaced the intermittent lower steering shaft. Still losing power steering occasionally. Turning left or right the wheel will lock up half way through the turn making me drive straight into on coming traffic. Vary scary.

Was driving and the power steering stopped working out of nowhere. And an icon popped up on dash of a red steering wheel with exclamation point. Now sometimes it will work but 98% of the time it doesn’t

*Power Steering locked up and you cannot steer the vehicle. * The steering locked up and almost caused me to hit the guardrail at intersection. * Have replaced Rack and Pinion but still locks up. *No warning or messages and no previous warning.

Steering jerked while turning and needed extra strength to maintain control. This problem has happened multiple times in the last 24 hours. Upon looking at the nhtsa website I found an open investigation (RQ 23-003) and I feel like my truck would fall into the action/summary provided. I have been able to maintain control but there is no notice provided (that I have caught onto) and it is intermittent. The service power steering light does come on and very quickly turns off.

The electric power steering went out in oct 2023 and I have been driving this using manual steering since. The truck only had 35000 miles on it when the eps failed. This needs to be recalled since other ram trucks have reported the same failure.

ELECTRONIC POWER STEERING FAILED WHILE DRIVIING WITH WARNING. FAILED SYSTEM IS AVAILABLE FOR INSPECTION ON VEHICLE DUE TO LACK OF RECALL FOR SPECIFIC VEHICLE. COMPONENT FAILED WHILE DRIVING SPEED LIMIT ON HIGHWAY CURVE ENDANGERING SELF AND OTHERS. PROBLEM HAS BEEN CONFIRMED HOWEVER RECALLS ARE NOT APPROPRIATED TO VEHICLE IN QUESTION. IT HAS BEEN INSPECTED BY MECHANIC SHOP WHO STATED DEALERSHIP MUST CORRECT. DEALERSHIP CONFIRMED RECALL INFORMATION. THE WARNING WAS NOT PRESENT AT TIME OF INCIDENT. THE WARNING LIGHT ON THE DASH ONLY APPEARED AFTER TURNING THE VEHICLE OFF AND BACK ON, MULTIPLE TIMES ON THE DAY AFTER THE INCIDENT.

Power steering went out but after restarting the vehicle a couple of time it worked for about an hour then completely stopped working.

No power steering suddenly. Checked fuses but those seem fine Unknown cause.

When the weather got sub 40 degrees Fahrenheit, the power steering went out completely, and then after warming up the truck came back on, but would rapidly jerk my wheel when steering for a while until it fully warmed up. Now its completely out with no signs of life. Ram will not service this part, only out right replace it, and you cant get the part anywhere. which is rediculous being that this power steering rack is in more then just the 2013 ram 1500.

Power steering failure. Upon starting the vehicle, a 2013 Ram 1500 Bighorn, driver information center showed a power steering failure warning indicator. Turning the vehicle off and back on did not clear the warning. No prior warnings existed to show the imminent failure of the power steering system. Took the vehicle in for service and was advised the part and labor would be around $5,500.00.

electronic power steering went out, while driving, like driving a 80’s model. Wheel lock and had to man handle the steering. Hard to tell how much fluid there when the system is sealed

The power steering on my 2013 Ram truck went out - a warning light indicating power steering fault - service power steering. The vehicle was fine when parked in driveway & came out next day and power steering was gone. The vehicle was towed to a dealership and four days later we were told the fix would cost ~$3600 but the part required to fix it was on backorder and they had no idea how long it would take to get the part. Dealership suggested we contact FCA customer service to see if they would/could expedite shipping the part - I'm still waiting to hear back from them. The vehicle only has 44K miles on it - the truck has been sitting at the dealership for 3 weeks; no idea when they will be able to locate the part and when we will get our truck back. 44K miles and it is inoperable.

When turning will jerk the wheel out of your hands and return to straight

Electric Power steering failed during turn. Parked on side of road, turned truck off waited about 5 minutes and started truck, power steering was working but went back out after about 1 mile. After getting to work, I tried it again and power steering was working. Checked electrical system, battery and alternator are working correctly.

I lost power assist steering while pulling out of my doctor's parking lot yesterday. Fortunately I was able to get the pickup into an adjacent lot, but with much difficulty. I tried numerous times to turn truck off and back on but still no steering. I had a warning light flashing. I then disconnected the negative battery terminal and reconnected it. Warning light still flashed for a bit then went out and power steering worked. I called the dealer who I bought it from new in 2012. Red River Ram in Heber Springs, AR. I spoke with Shane, the service manager. He said they would not work on it because it is over 10 years old. I told him I was scared to drive it but he said he could not help. So I very cautiously drove home and parked. When I went to put the truck in to the garage again no power steering. The truck has had regular scheduled maintenance, stored inside, and only 104,000 miles.

Driving and steering wheel stopped functioning i almost wrecked. The electric steering failed suddenly.

Power Steering is faulty and is starting to work at times and not function at others. This causes unsafe driving conditions because you don't know when to apply more pressure to the steering wheel and when to apply less. In an emergency, could lead to drastic issues.

-Power steering has failed and truck is inoperable; no parts available for repair -Sudden loss of power steering in store parking lot, putting driver, passengers, other drivers, and pedestrians at risk of accident and injury -Yes, this problem has been evaluated and confirmed by a local independent service center -No, fortunately no accident occurred thus the need for police or insurance involvement was not necessary -No, there were no warning indicators prior to this occurrence. Now that the power steering has failed an indicator light now appears when vehicle is started While I understand there is currently no recall for this VIN, the power steering parts needed to fix this mechanical failure are unavailable due to a large recall covering other RAM1500 models for same issue thus I strongly feel our vehicle should also be included in this recall affected by the same failure. I appreciate your thorough review of this complaint and prompt consideration of my request to include this VIN in the recall. If I can answer questions or provide my vehicle for review, I welcome you to contact me. I have been without a vehicle for nearly 4 weeks which is putting a difficult transportation strain on me and my family.

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed and making a left turn, the vehicle began pulling in the opposite direction. Additionally, while in reverse(R), the steering wheel became extremely firm. The power steering warning light was illuminated. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

Mileage: 110,000

The Electronic power steering intermittently stops working making it very difficult to steer. The truck will run fine sometimes at first and then after driving a few miles it will pop up with service power steering and I loose power steering assist. Sometimes it will start with the light already on.

the electric power steering failed and loss power assist and then thankfully in a parking lot it completly locked up, no steering at all, if i was on the highway it would have been a bad crash,

My electric power steering will not work all the time. If i let the truck run for 30 minutes, shut the truck off then start it again it will start working. Sometimes it wont work at all.

After parking my truck for the night, the steering locked up. When I went to start it in the morning, the electric power steering did not work. The code it gave was C2217-00

The contact owns a 2013 Ram 1500. The contact stated while driving at undisclosed speeds, the steering wheel seized and became inoperable. The contact turned off and restarted the vehicle, and temporarily the vehicle worked as intended; however, the failure persisted. The Service Power Steering warning light was illuminated. The local dealer was contacted; however, the parts to do the repair were not available. The manufacturer was notified of the failure and informed the contact that the vehicle was not under recall for the failure. The failure mileage was approximately 214,000.

Mileage: 214,000

The contact called on behalf of his daughter who owns a 2013 Ram 1500. The contact stated the vehicle was included in NHTSA Campaign Number: 15V459000 (Air Bags) and was repaired under recall. The contact stated that after the recall repair, the Cruise Control would inadvertently activate or deactivate intermittently. The contact stated the remedy included tying and rerouting the wires so that other essential wiring could not disconnect and cause additional failures. The owner informed the contact that the speedometer failed intermittently, and the transmission failed to shift properly while driving. The contact stated that the failures had become more persistent over time. The vehicle was taken to the dealer where it was diagnosed that the wiring harness inside the steering wheel needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

I own a 2013 Ram Sport with 69111 miles. My truck gets serviced regularly. I have not had any issues until I got in the truck on 16 May 2024. I started the truck to go to work and got the "service power steering" message and the indicator was on, steering wheel will not move. Had it towed to the dealer where they said my electronic power steering module is bad. Part is backordered by weeks, unable to tell when it will arrive.

The steering stopped working completely on my 2013 Ram 1500 as I was trying to back out of my driveway. I had it towed to be repaired and the entire steer gear assembly is no longer functional and needs replaced however the parts are discontinued and no longer available.

As I was driving my steering intermittently became stiff, then steered fine until I was able to get home. Next morning to leave for work the steering wheel and exclamation mark were flashing on my dash and no power steering and unable to drive my truck. After work I checked the electronic power steering fuses (good), electrical connectors to the electric rack and pinion (good), disconnected vehicle battery for 45 minutes to attempt to reset ECU and that did not help either. Definitely a major safety issue as I was in the middle of turning while driving and unable to at that moment before it intermittently corrected itself which almost caused me to run into a road sign and another vehicle.

Power steering failure. Everything was working properly when parked. When started the next day, a steering wheel warning light flashed repeatedly and there is no power steering. Vehicle can be steered manually but is incredibly difficult. The vehicle has not been to a shop or the dealer yet.

The contact owns a 2013 Ram 1500. The contact stated while making a left turn, the steering wheel became extremely firm. The power steering warning light illuminated. The vehicle was steered to the side of the road and restarted; however, the failure persisted. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

Mileage: 150,000

While driving, the SERVICE POWER STEERING warning light came on and I suddenly lost all power steering. I could barely turn the vehicle. Had there been other vehicles near me it could have caused an accident. Dodge said they can’t look at it for 5 days.

Electric Steering failed during normal driving conditions. Rendered vehicle unmanageable and extremely difficult to steer. After looking into the repairs there are NO parts available for replacement. This is unacceptable.

POWER STEERING FAILED IN THE MIDDLE OF AN INTERSECTION. STEERING WAS TOO HEAVY TO CONTINUE TO TURN. ALMOST CRASHED INTO CAR COMING OPPOSITE DIRECTION, CAR ALONGSIDE, AND REAR ENDED BY TRUCK BEHIND. TO MAKE MATTERS WORSE RAM DOES NOT MAKE THE PART ANYMORE AND IT IS SOLD OUT NATIONWIDE AS SO MANY HAVE FAILED. PART # R8573449aa WHY HASN"T THERE BEEN A RECALL IF SO MANY HAVE FAILED? THE TRUCK IS UNMANEUVARABLE WHEN IT FAILS. THANK YOU.

Started up my truck and found I could not steer it. Had truck towed to a garage and found that the electric power steering failed. They had to replace the steering which cost over 4 thousand dollars. I have found on your site there have been other people that have had the same issue. Had this failure occurred while I was driving it could have resulted in a serious accident.

The steering wheel locked up while driving without warning thankfully was going straight and not in a turn or driving at a high speed. Steering warning light came on after it happened, got the vehicle off the road and shut it off waited roughly 20 minutes started it back up and it was working fine.

The contact owns a 2013 Ram 1500. The contact stated while driving 65 MPH, the ABS and Traction Control warning lights illuminated. The contact stated that while driving 20 minutes later, and steering left, the brake and power steering warning lights illuminated, and the steering wheel became extremely stiff and jerked into a straight position. The vehicle was steered to the side of the road and inspected. The vehicle was taken to the residence where a hand-held diagnostic machine retrieved DTC code: C-2200. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 245,000.

Mileage: 245,000

While driving I experienced full power steering loss out of nowhere, causing me to drive into a ditch. There was no indication of a failure prior to the incident, only a steering indication light afterwards on my dash.

After about an hour drive, I turned the truck off for about 3 hours. Upon restarting the truck, service power steering warning appeared. I disconnected the battery to reset and the power steering came back for a short time. I lost power steering while driving. I was able to muscle thru to get the truck home but if my wife had been driving, she would have wrecked in our Houston traffic. Thinking it may be a minor electrical issue, I cleaned both battery posts and all connections. Still no power steering. This is a serious issue being that it happens while operating the vehicle. Is there a recall on the power steering?

Sudden unexplainable loss of powersteering

The electric steering gearbox failed while driving down the road, leaving me completely without any steering.

Power steering stopped working

I had to replace my Rack and Pinion and tie rods because my steering wouldn't work and my truck only has 51,744k miles on it. This makes no sense to me. This should be a recall issue.

Power steering failed on mine. Recall was done on other 2013 rams for similar issue but they say mine does not fall under the recall. I am experiencing the same issue that led to this recall, yet mine wasn't recalled? And the rack and pinion to fix part of issue is no longer made new (or after market), only refurbished and back ordered majorly (due to recall I would assume)

Power steering failed/stopped working while operating my 2013 Dodge Ram 1500. Loss of power steering while driving causes a significant risk to myself as well as others on the roadway however I was driving locally and able to make it to a safe location.

While driving to an appointment I heard 2 audible dings while turning. I looked at my dash and had no visible warning lights. Then I suddenly had no power steering whatsoever! Luckily I was in the parking lot pulling into a parking spot and had enough strength to turn the wheel. Had I been on a busy street or in one of our busy roundabouts, the power steering loss could have easily lead to a crash. After doing some research to diagnose the problem, I learned this seems to be a pretty common issue with the electronic steering rack used in my vehicle.

Power steering unexpectedly went out when I started the vehicle. I brought it in for diagnosis [XXX] to Winimac Indiana Chrysler, Dodge, Jeep, RAM and they cannot source a replacement rack and pinion (New or manufactured). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Intermittent loss of power steering

The power steering component failed- unable to turn steering wheel. It was sudden, not gradual loss. Not being able to steer a vehicle is clearly a safety issue. The problem persists and vehicle was towed to dealership. Vehicle has not been inspected by manufacturer, police, or insurance. It has been confirmed by local Dodge Ram dealership in Fruitland Park, FL. There were no warning lights prior to this problem. Many Ram trucks have been recalled for this same issue. The recall NEEDS to be extended to cover all of these trucks that are affected.

The contact owns a 2013 Ram 1500. The contact stated that while the vehicle was parked, the contact’s son stated that the steering wheel was difficult to turn. The contact stated that the electronic power steering warning light was illuminated. The contact stated that her son restarted the vehicle several times to be able to drive the vehicle. The contact stated that the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 176,000.

Mileage: 176,000

Vehicle lost all power steering. Mechanic stated that the whole Gear-Rack And Pinion would need to be replace which is a cost at around 5000.00

I was driving the truck last Friday 3/15 and the power steering complete failed. I lost all power steering and almost had an accident. I was able to get the vehicle to my destination, but only because I am a big guys and can somewhat turn the vehicle without the power steering. The check power steering indicator came on and stayed on. The power steering never came back and the check power steering indicator is still on. I have taken the truck to independent shop.They evaluate the vehicle and say it needs a completely new electronic rack and pinion system. This repair will cost me approximately $5000.

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized, and the vehicle was difficult to steer. The contact turned off and restarted the vehicle and the vehicle was driven to the destination. The following day when the vehicle was started, the power steering failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.

Mileage: 145,000

Driving fine with no problems then all of a sudden a bell starts chiming about 6 to 8 times then the steering light comes on and the ABS light comes on in the dash and starts blinking , then I lost power to the steering wheel ,was very hard to steer. I pulled to the side of the road and turned the engine off and waited a few minutes to crank it , every thing went normal and I drove home, but before I got home it did it again but this time it went haywire and the wipers came on and the dash lite up like a Christmas tree. I finally made it home and parked it . I sent off the TIPM unit to get repaired ,fixed but steering is still not wanting to work , will call my mechanic to put it in the shop. I have a truck that I have spent a lot of money fixing one thing after another , have already replaced the motor in 2020 . It seems like this truck is a lemon. Thank you01

Electronic power steering rack and pinion stopped working while driving. Error message on dash. No power assist, difficult to impossible to steer vehicle.

The contact owns a 2013 Ram 1500. The contact stated that after restarting the vehicle, the message "Service Power Steering" was displayed, and the steering wheel had become extremely difficult to turn in either direction. The vehicle was towed to the local service center who diagnosed that the steering circuit was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure, but no assistance was provided. The manufacturer was not contacted. The failure mileage was 110,000.

Mileage: 110,000

I was driving on [XXX] back to Willcox Arizona and my steering locked up. I was able to drive it to the nearest exit but had really hard steering. Went back for my truck brought it home in my trailer and had a mechanic look at it and advised it was my rack and pinon. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Power steering suddenly stoped while driving and began flashing service power steering, avoided an accident. Failed EPS module. No repair units are available anywhere and can't be driven.

Power steering intermittently lost while driving. Has not gone completely out but happens often while driving.

Pulling out of my driveway the power steering failed which cause lost of control of my truck. I nearly avoided an oncoming car. The power steering no longer works and now my truck is no longer safe to drive.

I was driving down a highway and without warning, my power steering went out. This was then followed by a message saying "service power steering"(after it went out). Thankfully I was able to keep the vehicle in my lane of travel, but if I had been rounding a corner, I believe I would have crashed with potential life changing consequences. The safety of myself was put at risk for the sudden loss of power steering. I contacted a dealer and they immediately quoted me a several thousand dollar repair. I feel this is not fare and understand that the NHTSA opened an investigation into the issue for older RAMS last summer. Please help me with this issue and getting it covered without paying out of pockets expenses

Power steering stopped working.

Steering completely went out while making a right turn onto highway. Had vehicle towed and repairs totaled over a thousand dollars.

In May/June 2023 my Ram lost power steering while exiting the freeway. It startled me as I was merging into traffic. I pulled over to a parking lot and turned the vehicle off. Restarted the truck and the power steering was back. Drive the truck a few days with no problem but then it happened again. I contacted Ram Customer Service because I found an article online about bad EPS modules, they were very unhelpful. Pretty much saying I was on my own. I brought the truck in, drove to dealership with intermittent loss of power steering. Diagnostic found electronic power steering module failure and replaced steering gear assembly. $3300 later which i feel was way too much. Also as a side note, before taking the truck in, I purchased a bottle of power steering fluid to try, after looking in my manual. Nowhere in my manual does it say that this vehicle has an electric power steering module. Shows a pic of the reservoir of where the fluid would normally go.

parked vehicle for one hour went to drive vehicle I moved vehicle about 2 foot and then power steering just went out. checked fuses and connections and the power steering went back to working but dont know how long it would work. we live in a mountainous area and this could be very dangerous. NO EXPLANATION OF WHY.

No power steering, very hard to steer. Flashing steering wheel light on the dash.

I was driving on the toll road during afternoon rush hour. Suddenly the “Service Power Steering” message came up on the dash. It was the first time that message came up, no prior symptoms. The steering wheel locked, thankfully I was able to exit the tollway without any accidents. Taking it to an independent mechanic. Fear it’s the rack and pinion. 2013 Ram 1500, 5.7, approx 185k miles

Steering failed intermittently while driving before going out completely while driving. When it went out it was almost impossible to steer. The truck is presently undrivable because of the steering and it is very dangerous because of the failure while driving.

Electrical power steering failed. I reported this last year to this agency, but somehow it is not available. Cranked up vehicle and the power steering failed on and off. At times it would clear out until the light stayed on and the power steering stopped working.

About 9 month ago parked the truck then the next morning pulled out of my driveway and power steering went out completely. Truck had under 100k mile on it? Dealer kept saying part was on backorder for months and now they say the part has been discontinued? Even aftermarket remanufactured units are no longer being made available due to the high failure rate from speaking to 3 suppliers. Given the high failure rate, a used electronic steering rack and pinion would be a ticking time bomb and was not suggested. I doubt you'll do anything about (lobbyists), but I'd at least make you aware.

Hello I have the problem with steering wheel control I drive 35 miles on the steering wheel stock really hard to control the truck

Power steering system failed while parking vehicle in driveway. It took several maneuvers to finally get it into the driveway and off the roadway.

Power steering stopped working making it very hard to turn my truck. Luckily I was close to home and made it back without crashing into anything. No warnings came up before it happened. I have not taken it to a mechanic yet as I don't have the money to pay for it to be fixed right now. From the research I have done it sounds like the the electric power steering assist has failed.

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle in cold weather, the power steering was inoperable. The power steering warning light was illuminated. The contact called the local dealer where it was diagnosed and determined that the rack and pinon and power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2013 Ram 1500. The contact stated that upon starting the vehicle in cold weather, the power steering was inoperable. The power steering warning light was illuminated. The contact called the local dealer where it was diagnosed and determined that the rack and pinon and power steering control module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 68,000.

Mileage: 68,000

Was driving down the road and lost steering. Complete power steering stopped working. Hard to turn left or right.

The contact owns a 2013 Ram 1500. The contact stated that after restarting the vehicle, the "Service Power Steering" message displayed, and the steering wheel became difficult to turn either direction. The cause of the failure was not yet determined. The local dealer was notified, and a service appointment was scheduled. The local dealer was not yet contacted. The failure mileage was 209,260.

Mileage: 209,260

defective rack an pinion

The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed into a parking lot, the vehicle lost power steering assist, causing the steering wheel to become extremely difficult to turn in either direction. During the failure, the power steering message was displayed. The vehicle was towed to the residence and examined by an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 145,000.

Mileage: 145,000

The contact owns a 2013 Ram 1500. The contact stated that the vehicle had been driven and 35 MPH, however, while parked at a store, the vehicle lost power steering functionality. The Service Power Steering warning light was illuminated. The contact drove the vehicle back to the residence without the aid of the power steering feature. The vehicle was taken to an independent mechanic, and the vehicle was diagnosed with power steering failure. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The approximate failure mileage was 210,000.

Mileage: 210,000

The steering wheel and exclamation warning lights came on and the truck was extremely hard to steer. It was a scary situation being 30 minutes from home when this happened. Luckily we didn’t get in an accident but very well could have. This happened June 30th 2023. We have since had it diagnosed by a local and trusted auto shop since the wait time the first time we inquired it being checked by the dealership was weeks and then the wait time for the dealership was a month. They confirmed that it’s the rack and pinion and eps module. Now we have to contact the dealership again to see about bringing it to them to be repaired if the part is even available no telling how long all of this will take not to mention the several thousands of dollars to be repaired. In my research this seems to be a well known problem and is being investigated. The truck in this condition is a danger to be on the road. And the current mileage on this truck is less than 20,000 miles.

Was coming home from work and totally lost all power steering! By the grace of god I managed to pull off the road and stop but I am told that the power steering is electrical and that the whole steering assembly has to be replaced! I was also told that the 2014 and the 2015 ram models have a recall investigation! If the same steering module is faulty in these other year models, so should the one we own! I am fortunate to have been on a side road instead of the interstate which is my normal daily commute! The cost related to this is $2000.00 for parts and appx $1500.00 installation! This is totally wrong! We need help with this!

Driving at 40MPH and 2013 Ram 1500 experienced total and complete loss of power steering with no warning. I was narrowly able to avoid getting into an accident and cannot drive the truck given the strength needed to turn the wheel. Cost from dealer is estimated to be around $4,500 after parts and labor / taxes and could take months since the part is on backorder. The dealer said there have been multiple issues like this and unfortunately there is not yet a recall other than one from a few years ago that looks very similar to what I experienced. I don't have any other transportation and will likely have to pay to get it fixed. Going to sell it and never buy Ram again.

The contact owns a 2013 Ram 1500. The contact stated that while driving at 30 MPH, the steering wheel seized. The contact stated that the power steering became inoperable. The contact pulled into a parking lot, turned off the vehicle, and the steering wheel was released. After restarting the vehicle, the steering wheel was difficult to turn to the left or the right. The steering symbol was illuminated. The vehicle was taken to an independent mechanic, and the contact was informed that the rack and pinion had malfunctioned. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.

Mileage: 100,000

- Received a low voltage warning light on vehicle and a day later as I was driving the vehicle, the steering wheel seemed to be moving around on its on at times kind of locking up. As I was leaving a car wash exit, the power steering completely locked out and then eventually I was able to move steer the vehicle but the power assist was no longer in there. This was on 12/14/2023 - As I was driving home 12/14/2023, the vehicle eventually locked up on the steering wheel and and all the lights in the vehicle started to dim down and shutting down; radio, parking assist sensor, heat and a/c ,acceleration and then it came to a stop as I could keep driving the vehicle as there was no more power and the brakes seemed to not be working. Had to call a tow truck company to get home. Tow truck driver stated my vehicle could not be placed in neutral and the rear brakes were locked up. This was on the highway and could have been terrible to crash to a vehicle or medium and in rush hour. - The vehicle currently sits in my driveway, have not taken to dealership yet. The alternator was replaced, a battery sensor (negative) was replaced and now the vehicle turns on but the steering wheel column service light is on and it is semi locked - low voltage a day before, then steering column service light and then when driving home on 12/14/23 all the lights came on it.

The contact owns a 2013 Ram 1500. The contact stated while starting the vehicle, the ABS warning light was illuminated, and the cruise control feature disengaged. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced. The dealer informed the contact that the part was not available and was under engineering review until April 2024. The contact related the failure to TSB Number: S200500000. Additionally, the contact stated while starting the vehicle, the power steering warning light was illuminated, and the steering wheel was difficult to turn. The contact stated that the failure occurred on two occasions. The contact turned off and restarted the vehicle on each occasion, and the warning light was no longer illuminated. Additionally, the steering wheel became inoperable. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module (PSCM) had failed and needed to be replaced; however, the part was not yet available. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 43,000.

Mileage: 43,000

Power steering malfunctioned. Wouldn't work when first started vehicle. Now doesn't work at all. Hard to change lanes or when turning off freeway and when tried to turn around a corner vehicle behind me didn't know what I was doing as too hard to turn the wheel. He almost slammed into me. Brought to dealer who said part is discontinued. Warning light comes on that says, ! Service power steering!

The electric power steering failed on the truck. It is almost impossible to turn. Sometimes it will work again after cranking the vehicle only to have it fail again in few minutes. This makes the truck undrivable and unsafe.

Loss of Power Steering. I had my vehicle towed to "Conway Chrysler Dodge Jeep Ram 2385 Church Street, Conway, SC 29526. (843) 365-7331. It has been there for approximately two (2) months. I was told that they are waiting on parts. I found out that there are hundreds other, same type complaints, reported to this agency. Please advise what steps should I take to resolve this issue. Thanks.

After picking up some supplies from the store, I was about to make a left turn onto main road from the parking lot area when the electric power steering went out, so I had to turn the steering with tremendous force to get into a safe spot. So I contacted two shops and one quoted me for like $3900 and would take months to get replacement parts. Also, contacted another shop as well and still haven't heard from them.

My ABS module is defective. My power steering goes, my ABS system lights come on and off. My braking comes and goes. I brought it to the dodge dealership and they said that dodge is remanufactifing the parts as it’s a huge issue they are having and said just to drive it or don’t but with no other help.

Power Steering. Yes it is available for inspection. Yes my safety along with passengers and other drivers were / are at risk. The power steering will sometimes work and suddenly stop working while making a maneuver. Rendering the steering wheel useless. This makes it difficult / impossible to avoid obstacles. And makes it hard to make a common maneuver such as making a turn. It has been diagnosed by the Dodge dealer of a failed steering rack. Vehicle has not been inspected by manufacturer, just dealer. Warning message appears after steering wheel locks up. No advanced warning.

The power steering completely went out. I could not turn my truck safely. Manual steering was wat too hard to turn. Had my truck towed. Now the dealer tells me I can't get a new electric steering rack for 3 months or more. The vehicle is unsafe to drive!

Traveling at highway speed and power steering completely went out making it difficult to steer. Putting my family at risk of an accident. Incident was inspected but a dealership and was found that the power steering module had an internal fault. Power steering light came on in the truck.

Sudden and complete loss of power steering Was able to get safely off the road using extreme force on the steering wheel. Had vehicle towed to dodge dealership where they now are informing me that the electric power steering unit has failed. This is the same issue they had a recall for on newer models! Luckily nobody was hurt this time!

We were driving and lost power steering. Was hard to turn wheel.

Started truck, steering was extremely difficult to turn. Took to dealer, said other years of this truck experienced similar issue. Dealer diagnosis - Internal failure in steering rack module. Replaced. Cost - $2942.46

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 65 MPH, the contact heard a chime and the “Steering Maintenance" warning light was illuminated. The contact continued driving and exited the highway and stopped at an auto parts store where the contact was advised that the power steering was electrically assisted and was referred to a dealer. The contact was able to drive the vehicle to a dealer who diagnosed the vehicle and determined that the power steering assist system needed to be replaced; however, the parts to repair the vehicle were on a national backorder. The vehicle was not repaired. The loss of power steering functionality was constant, and the vehicle was no longer drivable. The manufacturer was informed of the failure. The contact researched online and related the failure to NHTSA Action Number: RQ23003 (Steering). The failure mileage was approximately 100,000.

Mileage: 100,000

I went out and started my 2013 Ram 1500 on Monday morning, Nov 6 to take my son to school. While preparing to leave, I noticed that my steering wheel was extremely hard to turn (more difficult than a car with manual steering) and the "Service Power Steering" warning came on the dash. I am glad this failure did not occur the day before with my entire family in the truck driving a highway speeds. Steering when this failure occurs is so difficult, this situation could be deadly to someone on the road. The truck is currently at the dealer being looked at. There are many others with this issue yet there is no recall from Ram despite the severity of this issue.

Electronic Power Steering system unexpectedly failed on my 2013 Dodge Ram 1500 with 40k miles on it. Mechanic quoted cost to repair $3600.00. I have noticed several other owners to report thidls same problem yet no recall.

Was backing up in reverse, steering wheel locked up and I cannot turn it at all. I was able to stop and saw the steering wheel notification light come on flashing with an exclamation. I was able to put in drive but still can't turn the steering wheel. Boniface Heirs Dodge was contacted, they advised they don't have any recalls on my truck, but they had some on other years, but it is the same issue. I have had several people look at it and they advised it is the electric power steering system. Also, I am unable to obtain a new one seeing the part is discounted or a nationwide shortage. Very disturbed about this. I could have been on the highway with my grandkids in my truck. Also, I see that I am not the only person wth a 2013 Dodge Ram 1500 4x4 who has the same problem!

Electronic Power Steering failure, and has been confirmed by the dealer. It always fails during the first start up, but will SOMETIMES activate on 3 or more start ups. Dealer has noted the internal power steering fault during diagnostics.

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 10 MPH and making a left turn, the steering suddenly became firm and would not turn as needed. The contact stated that he drove the vehicle to his destination and later drove the vehicle to a tire dealer. The contact stated no warning light was illuminated. The contact stated that he purchased four new tires and had the wheels aligned and the loss of power steering reoccurred. The contact stated that the failure had become constant and no longer drove the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 16V167000 (Steering). The failure mileage was approximately 75,000.

Mileage: 75,000

Leaving for work this morning and the power steering went completely out. Was unable to steer without great effort. No warning lights or messages prior to failure.

Total power steering failure, no steering at all. Happened while turning into driveway without prior warning. Vehicle now un-operational. I have read this is a ongoing problem with these vehicle's and there is no recall as of now. Extremely dangerous as you loose all steering. Vehicle has less than 40,000 miles on it. Thankfully I was at a low speed and there was no damage involved, have not yet sent vehicle in for repair as it is a $3500 min. repair

While driving home from work one day last week (10/12/23) I unexpectedly heard a tone and the message “Check Power Steering System “ appeared on my dash along with a light that is a steering wheel and an exclamation mark. My steering was VERY stiff. So stiff that I almost couldn’t turn the wheel enough to pull over into a parking lot. I had absolutely no warning or previous problems with my steering before this. The steering is still this way and I am unable to drive the truck. This is very dangerous! If for some reason you had to turn the wheel suddenly you would not be able to. As I previously stated I could barely turn the wheel enough to get off the road.

Electronic steering locked up while driving. Now says to service steering and is un-driveable

I purchased the truck used June 2023. Odometer currently 47,700 miles. The service power steering light flashes on the evic screen. The steering will be extremely difficult because it is electrical power steering. The problem started October 9th 2023 and has been intermittent. A mechanic did hook up the scan tool and there were no codes. So, it has gotten to where I will do 3 start cycles, idle foe a few minutes and after the 3rd cycle, no codes and the steering works as it should. Thankfully, it happens before I drive out onto the road. I will drive up and down my street before I venture out onto major highways and expressways. However, what's not to say it will have this issue while I'm driving, especially winter around the corner. I researched 2013 Ram 1500, and apparently other owners have had the same problem or worse. This is my daily driver and only vehicle I have. Quite frankly, I get scared driving my truck now. I stay in the lane closest to the shoulder just in case. Ram/Stellantis need to do a recall on these 2013 Ram 1500. I have owned early model rams and a 2016 challenger, not one problem.

Power steering warning light came on on dash and the vehicle lost power steering. This happened while driving and nearly caused an accident. I can sometimes play with the keys and get it to function again.

THE POWER STEERING GOES OUT INTERMITENTLY. SOMETIMES IT COMES BACK, OTHER TIMES IT WILL STAY OUT FOR A PROLONGED TIME. WARNING LAMP ONLY COMES ON ONCE THE POWER STEERING GOES OUT.

I believe the problem is with the electronic steering component. This issue started about a month ago. When I'm backing out of my driveway it seems the power steering is failing, making it hard to steer. Secondly when I'm at a red light making a right or left hand turn, the power steering fails making it hard to make the turn, and once the turn is completed, I must manually straighten the vehicle out. I looked for recalls and saw there has been 200 plus complaints about this year vehicle and the steering problem. The repair cost is very expensive what I read on line. I have not taken the vehicle to an Dodge dealer yet, trying to do some research first to see if this problem was recalled Please help and thank you in advance. Respectfully, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Driving down a city street going 30mph. The service power steering warning light came and and I lost the ability to steer the pickup. Was barely able to get the vehicle off the road to a safe location.

Steering froze while driving

Electronic power steering unit failure. EPS Unit. Loss of power assist. Warning light came on Friday Sept 29, 2023 at approximately 1:30pm est. when I entered the vehicle and started the engine. Vehicle had been driven and parked for approximately 10 min before I went back to vehicle and leave that location. Warning light was a large icon of a red steering wheel with a red exclamation mark ❗️ then the screen said, “service power steering “ with the red indicator still remaining on. No other warning lights or symptoms prior to the above information. Vehicle taken to Signature Automotive 2725 Northgate Court Cumming, GA 30041 (770) 889-5959 at 8:00 am 10/4/23 for diagnosis. Service advisor stated that there was internal circuit failure. Throwing all “sorts” of internal codes in the electronic unit. Was unable to have system Reestablish communication. Entire rack and pinion unit needs replacement. Called Dodge dealership at 5855 Ga Highway 400 Cumming, GA 30028-4194 I spoke with parts dept. regarding OEM replacement , etc. Advised me that it would be a week to 10 business days before they could get the part. Even then didn’t guarantee that because of the latest strike happening. Informed me it could take much longer. I was also advised not to drive the vehicle. Due to the fact of steering could lock-up while driving and cause a crash. Putting myself and others at risk! At this time the indicator light is still on. Remains on when vehicle is running. No power assist. Extremely difficult to turn.

sudden failure of power steering,with out any prior warning or symptoms

Power steering went out with no warning.

Driving to work and the electric power steering quit working as I was turning onto the roadway, this caused me to almost hit an oncoming vehicle, I was able to avoid hitting said vehicle.

The power/electric steering fails intermittently making it impossible to control the vehicle

Power steering just stopped working

While driving in traffic and started to make a left turn, steering locked up and at same time warning message "service esc" illuminated. Steering became rock hard and gently touched another vehicle as I was attempting to forcefully steer this truck to side of road. Shut off engine, and restarted and problem went away. Attempted to drive last four miles to residence and again steering locked up(NO powersteering assist) Causing me to temporaily lose control. I contacted FCA who offered no financial assistance since vehicle is a one owner 2013. Not even goodwill. Further diagnosis determined electronic steering rack was at fault internally and would have to be replaced. Very scarce part, found one in florida @ $2200. Bought the rack and had a CJDR tech replace it, realign and reprogram. I noticed Ram had a similiar recall on later model Rams, but absolutely NO GOODWILL from Ram.

Power steering failed while driving making steering very difficult. The safety of myself and my passenger were definitely put at risk as we were in the midst of a left 90 degree turn when the failure occurred. When failure occurred a warning light appeared on dash. Problem persisted after restarting vehicle. Incident just occurred today. In researching problem I saw where several hundred people had reported the same problem, so I thought I should report it. I will take it to the dealer for service and ask them to save any replaced parts.

Power steering comes and goes with no rhyme or reason. You have to shut truck off and restart and hope it comes back on. Have looked at replacement parts but they are hard to come by and repair is expensive. Looking at the web it seems like there should be a recall.

Failure mode is currently unknown but electric steering failed when pulling vehicle out of the garage. Currently waiting on dealer to diagnose and repair issue but had this failure occured at highway speeds, this could have resulted in severe injury to the driver or other motorists.

Power steering failure without warning when driving, steering wheel with exclamation illuminated on dash. Serious and dangerous situation that could have potentially resulted in an acccident or injury. Dodge Chrysler Fiat needs to issue recall immediately.

Complete loss of power steering, service centers have stated the Electric Power Steering unit went bad, but there are currently no parts available for the repair with the exception of a rare after-market part that cost double the standard cost. trcu has been sitting for months waiting for parts.

The power steering failed without warning while I was pulling into my driveway and I could no longer turn the steering wheel. I was completely surprised by this and ended up driving about 10 feet into my front yard grass before slamming on the brakes and coming to a stop. Kids often play in this area of my yard...this could have ended tragically. My vehicle was towed to a repair shop where it was confirmed that the power steering system failed and had to be replaced. Only the repair shop has inspected the faulty power steering system, but I did take pictures of it when I picked up the vehicle. There was no warning light prior to the failure but, Immediately afterwards, a light and message indicating "SERVICE POWER STEERING" came on in my in-dash display. I keep my vehicle well maintained and with only 90,000 miles, this failure was inexcusably premature.

Electronic power steering rack disabled while driving in parking lot which made it very difficult to steer into a safe area. Part has been replaced by qualified auto repair shop but was told that the current recall for this part, while being the same part, was not covered for year 2013 only 2015 and newer. There was a red steering wheel illuminated on the dash as soon as the power steering disabled.

First intermittent, then full loss of power steering when driving. This is a common problem with 2013-2016 ram trucks and should be recalled for safety reasons

Electronic Power Steering died. Could not turn steering wheel. I was just informed by repair shop that the steering control module and rack/pinion will have to be replaced at a cost of $3,600. No warning lights prior to the failure. Service center has ordered the parts and I am having them installed next week so I don't have a receipt for repairs yet.

Gearshift Bracket Broken into two pieces. MOPAR Part number 5057506AD.

I was driving home from the grocery store my trucked started jerking to the right and I lost all power steering the safety light came on. I lost control of the truck pulling into driveway and took out my mailbox due to the power steering failure. This had not been a previous issue and it just occurred while driving

While driving on the highway may power steering stopped working. I didnt know it stopped working until I started to steer to stay in the lane. This could have been a major problem if I needed to move suddenly and couldn't. I found on the electric power steering has been a problem in these. I had no warning, no alert, nothing. Just felt it and then noticed the warning light on the dash. I pulled over and took off the negative cable. This reset it and it continued to work for about 15 miles and it did it again. Now its like that all the time. I am starting to work the problem to figure out what is exactly wrong with it.

The contact owns a 2013 Ram 1500. The contact stated while driving at approximately 4 MPH, the steering wheel locked with the traction control warning light illuminated. The vehicle was slowed down and restarted approximately four times, but the failure persisted. The vehicle was towed to an independent mechanic where it was diagnosed that the rack and pinion and EPS unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000.

Mileage: 130,000

Unable to steer truck. Power steering malfunction. Places driver and others on the road at risk. Unable to turn steering wheel.

Power steering failed

While making a left turn my husband states the power steering went out and he almost lost control of the truck and hit a utility pole.

My Dodge ram electric power steering failed. It will not work in cold weather around freezing. If it’s warm, it will work. There have been multiple reports of this problem with Dodge Rams

Driving on interstate steering just abruptly got very hard to turn there was no power steering

Vehicle power steering failure. Steering operating as designed until I parked in a bank parking lot to use to ATM when I attemped to back out the power steering was inop. A local repair shop dignosed the problem as an internal failure of the power steering pump. Had this happen while driving an accident would almost certainly have occured. Very unsafe, the replacement part cost more than two thousand not to include the replacment cost.

Electronic power steering suddenly stopped working while driving. Vehicle was able to be steered but was very difficult with no power assist. Paid for replacement at local Ram dealer.

On July 9, 2023 the steering failed as I was driving, resulting in loss of control. With great difficulty I was able to return the vehicle to my house. The vehicle stayed there untill it was repaired on August 8, 2023. Repairs required an expense of $3,251.36.

Steer controls were lost while driving around a 3 lane curb. I was responsive enough to refrain from hitting the vehicle in the lane next to me. I have not had the vehicle checked by a mechanic but I have investigated all electrical connections as well as fuses and found no culprit.

Electronic power steering failed while driving. Power steering has remained inoperable and vehicle can not be safely driven.

Intermittent loss of Power Steering (EPS) Losing power steering limits my control of the truck, especially when it’s unpredicted. Dealership inspected the problem.

The power steering went out. I took it to the Dodge dealership and they said it was the electric power steering module and to replace it the rack and pinion steering had to be replaced as well at a total cost of $4100.00 . This vehicle only has 36400 miles on it and I feel it should be included in a recall.

Electric power steering loss leading to loosing control of steering while driving. Steering wheel tightened up and unable to drive safely on the road. Vehicle is currently sitting and unable to drive due to safety hazard. Unable to retrieve parts to fix the problem due to the parts being unavailable/ out of stock

electronic power steering stopped working while driving very difficult to get to side of road. the service power steering warning light came on when it happened but nothing prior. have to bring it to dealership to have it diagnosed but see on ram forums and within the NHTSA site that this seems to be happeneing to others however Only certain years have been recalled.

Power steering failed while driving.

While driving the vehicle the electric power steering unit failed. We have reset the computer and checked the fuses and it is still not working. I will be taking to the dealership today.

The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle lost power steering functionality. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2013 Ram 1500. The contact stated that on several occasions while driving at various speeds, the steering wheel became firm. The power steering warning light was illuminated. The vehicle was steered to the side of the road and restarted; however, the failure recurred after five minutes. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 118,000.

Mileage: 118,000

My 2013 Dodge Ram 1500, going down the road and the power steering stopped working, almost got in an accident due to the fact I could barely get the truck turned off the highway. It has been parked now for over a month. Mechanic states it needs a rack and pinion, out of stock everywhere, sounds like a multitude of people are having the same problem......so Dodge are you going do a recall and stand by your product?????

Was driving my 2013 ram 1500 hemi truck to work when all of a sudden my wheel locked up and I lost all powersteering. This is a huge safety concern as there was no warning at all and come to find out after reading this is a very common problem on these trucks and it should not be. It’s extremely dangerous and puts the driver as well as other drivers on the road at extreme risk.

Electronic power steering suddenly went out while driving at a gas station.

Power Steering not activating immediately at ignition start. It takes 2-3 minutes. It was a few seconds at first, now it has become longer.

Power steering light came on and power steering became inoperable.

POWER STEERING QUIT WORKING AND SOMETIMES WORKS INTERMINTENTLY. POWER STEERING QUIT IN THE MIDDLE OF A TURN AND I HAD TO DRIVE THOUGH A FRONT YARD TO AVOID COLLISION. HAS NOT BEEN INSPECTED, CAN NOT TAKE IT IN BECAUSE I NEED IT TO GET TO WORK. NO WARNING LIGHT PRIOR TO FAILURE, LIGHT COMES ON ONCE THE STEERING LOCKS UP.

Service power steering fault , power steering is intermittent and will throw a code and you will loss power steering until you reset ignition! Also exhaust manifold bolts seem to break alot

Driving on interstate on vacation, we stop for gas and started engine no power steering. Cut off and restarted engine now I have power steering. Stop again to get gas start engine no power steering. Tried cutting off and restarted engine no power steering and still 2 weeks later no power steering and you can't drive this truck without power steering. Checked on getting it replaced and was told the part is on Nation wide backorder. So how is this going to be drivable? Called Ram dealer and they say no recall on this. So many ram trucks are having this issue. Ram should fix this deadly problem they created.

The contact owns a 2013 Ram 1500. The contact stated while reversing at 2 MPH, the steering wheel was difficult to turn. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the power steering rack assembly needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

The service power steering light appears often upon starting the truck and the steering wheel is locked. The power steering warning lamp comes on with no warning at all and the power steering locks up intermittently while driving or cornering. I have not had a dealership look it over. I just discovered this complaint form. My mechanic will take a look at it this coming weekend. Until then the truck isn't drivable and I am out of a vehicle. It is extremely dangerous and now costing me money in lost work.

Power steering went out thankfully I was pulling in my driveway during a heavy rain and it just went out completely

EPS light is on electric power steering know as electric rack & pinion steering Code C2217-00 hard steering left & right in a parking lot

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist with the "Loss of Steering" message displayed. The contact shutoff and restarted the vehicle to correct the failure; however, the failure recurred. The vehicle was taken to the dealer, where the steering gear was replaced. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 13,600.

Mileage: 13,600

All instruments and control of window wipers stopped responding to their switches. Wipers will not turn off, no horn, no working switches on steering wheel, communication to abs system, trailer brakes, data from abs not being received. Dash cluster flashes out for about 10 seconds while driving not knowing if the vehicle is still running while on the highway or freeway. Everything is pointing to the steering wheel clock spring. All replaced but still no controls or horn or ability to run vehicle safely on the roads. Will not pass inspection from this issue.

Power steering failed while driving

This is an issue I had with my electric power steering on my 2013 Ram 1500. I stopped at a gas station to fill up and when finished and cranked up my truck I had no power steering. The truck was very very difficult to steer on my way back home. If this would have happened while driving especially on a sharp curve I could have had an accident. The whole unit had to be replaced at the dealership for a cost of over $2000. There should have been a recall on this part with the manufacturer responsible for the repair cost.

Steering randomly stopped working upon cranking up. Dealership says codes lead to replacing rack/pinion for $4000. There is no seen damage & nothing leading up to this problem, so I wanted to make you aware since this topic is being investigated.

Power steering does not work below 50 degrees F.

The power steering suddenly stopped working. There was absolutely no warning prior to the incident. The part is still on my truck. I was pulling onto a major highway at the time and was just lucky there was no traffic anywhere near me or this could have caused a major wreck. If I turn the truck off and back on, the problem corrects itself, but it comes back. Sometimes after 30 secs or sometimes not until the next day, but it will always come back. I have not had it checked out yet.

My 2013 Dodge Ram 1500 suddenly lost all power steering on Saturday 8/12/23. There were no warning lights beforehand but in the moment it said "service power steering" on the dash. Luckily I was in a parking lot and able to go in reverse back into my spot. I then had my truck towed to my mechanic who said that everything was working perfectly when he arrived on Monday morning. Upon further inspection he said that there is an error with the electronic steering gear and that it would take approximately 10-12 weeks and upwards of $5,000 to fix. At this point, I took the truck back home because they said that it was working fine and it did work fine for one day until I tried to go to work this morning (8/16/23)and the same thing happened. Again, I was luckily still in the parking lot of my apartment complex so I was able to pull straight forward into another parking spot. Upon request, I would be happy to allow for inspection on my vehicle. It is certainly scary to think that the power steering could go out at any point while on the road. This is not like a typical power steering problem, I cannot turn the wheel at all even with high amount of force. I am hoping that this report helps others before someone gets hurt involving this problem. Thank you!

2013 RAM 1500 EXPERIENCED TOTAL AND COMPLETE LOSS OF POWER STEERING FUNCTION DRIVING IN TRAFFIC ALMOST CAUSING ACCIDENT. THIS MATCHES THE NHTSA INVESTIGATION RQ 23-003 AS OF 8/4/23 (Investigator: [XXX] ). THAT I FOUND ONLINE THIS MORNING. THE VEHICLE IS NOW AT THE LOCAL RAM DEALERSHIP IN MURFREESBORO, TN. TRUCK WAS TRAVELING AT APPROX 45 MPH GOING STRAIGHT WHEN THE STEERING LOSS OCCURRED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While traveling 70 mph down a straight highway my power steering jerked and became inoperable with no prior indications or warnings. The Service Power Steering indication came on afterwards. I was able to regain and maintain control with great physical exertion and difficulty. If my wife, daughter, or someone with a weaker stature was driving, the results could have been catastrophic. I checked all connections and fuses related to the electric power steering and everything appeared to be is good operating condition, indicating the likely culprit is an EPS module. The nature in which the EPS failed can and will cause serious injury and death if not resolved.

EPS stopped working. The truck has less than 40,000 miles on it.

Backing out of the driveway, the power steering light came on and the power steering completely stopped working. I checked the fuses and they were all functional. This morning, I read an article (published 6 days ago) that other 2013 RAM 1500s have experienced the same issue and that NHTSA is investigating. Please add my truck to the list of those experiencing this issue.

Loss of power steering, service power steering warning came on simultaneously. Warning went off and power steering was restored before being lost at a later date. At this time have not had a chance for mechanical evaluation.

My steering column locked up while leaving my driveway. And has not come unlocked since as of August 9th 2023. This had happened once before on the road. It was about three weeks prior I was driving in a 55 mph zone and was on a very gentle right curve and my steering wheel didn't want to turn I pulled a little harder on it and it popped loose and I didn't have any problems with it until the ninth.

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to an independent mechanic, who informed the contact that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

The Electric Power Steering rack and pinion failed. The old part is not available for inspection now, it was scrapped after I order the new one and replaced it. I was driving home, fortunately near my house, at low speed when the steering became almost locked. I was alone in my car fortunately, but people around and other cars realized I got out of my way. Fortunately I was able to stop the car, and then try to turn the wheel (almost impossible) to get the car out of the way. The problem was confirmed by a technician using a scanner, visual inspection and other test. The old component was not inspected by any organization. There were no previous warnings to this situation, or other signs the could indicate this will happen. I noticed a recent investigation for this kind of damage in the RAM 1500, so I am writing to support in case there is a wrong doing by anyone.

Power Steering went out on my teenager’s truck in July 2023. When the power steering went out it caused the truck to have about 40 errors pop up on the dash. I (his mom) had to drive his truck (he drove my car) till we were able to get it fixed 3 weeks later for $3,237.87 at the dealer. I am not strong. Driving a vehicle with no power steering is not safe for anyone. Turning is hard. You need more space to turn. These are things you don't normally have to teach teens to do when learning to drive.

The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 55 MPH, the vehicle experienced a loss of power steering assist. No warning light was illuminated. An independent mechanic was made aware of the failure and informed the contact that the rack and pinion may need to be replaced; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2013 Ram 1500. The contact stated driving 75 MPH and making a turn, the vehicle lost power steering functionality inadvertently and veered into another lane, nearly causing a crash. The message "Service Power Steering" was displayed. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the message disappeared. Additionally, the power steering became operable, and the contact was able to continue driving. However, the contact stated that the failure had been recurring daily. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 185,000.

Mileage: 185,000

The electric power steering failed. The warning light and message to "service the steering unit" did not come on until the unit completely failed. At that point, the truck was impossible to control. I am lucky that I was not on a high speed highway when it happened.

The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 40–45 MPH, the steering wheel became inoperable. The power steering warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was not contacted. The failure mileage was approximately 100,000. The VIN was not available.

Mileage: 100,000

The contact owns a 2013 Ram 1500. The contact stated while driving at an undisclosed speed and making a right turn, the steering wheel seized. The vehicle was towed to an independent mechanic, who informed the contact that the electric power steering rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 139,000.

Mileage: 139,000

While driving the pickup the electronic power steering quit working leaving me with very hard steering. Luckily I was just driving around town and no one was around. As of now I have not taken it to be looked at. The service power steering indicator lamp is on and flashes every 10-20 seconds.

On 08/09/2023 1:15pm while driving 2013 Ram 1500 during heavy rains, power steering indicator light came on and steering wheel locked up. Was able to keep control of the truck enough to safely stop. The EPS (electronic power steering) rack and pinion failed. Will cost over $2k to repair. Parts are scarce.

What component or system failed or malfunctioned, and is it available for inspection upon request? The power steering system failed, as indicated by the locking up of the steering wheel and the power steering light that illuminated on the dashboard. The vehicle and its malfunctioned component are available for inspection upon request. How was your safety or the safety of others put at risk? While I was pulling up to a gas pump, the sudden locking up of the steering wheel prevented me from controlling the vehicle's direction. I almost drove straight into the gas pump, which could have caused a serious accident and posed a substantial risk to my safety and the safety of others around me. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, I have taken the vehicle to multiple shops. All have confirmed the issue with the power steering. They have also noted that the necessary parts to fix the problem are on back order. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? While the backstory doesn't specify if the vehicle was inspected by the manufacturer, police, insurance representatives, or others, based on the information given, you can answer: No, the vehicle has not been inspected by the manufacturer, police, insurance representatives, or others, but it has been examined by several independent service centers. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes, the power steering light popped up on the dashboard when the issue occurred. There was no prior indication or warning before this sudden malfunction.

My family and I were on vacation last month then suddenly we did not have any control of the sterring wheel was very hard to turn the steering wheel. There was a lot of traffic on interstate hwy 35 at this time had no power steering took to a shop later that week code was C2217-00 Electrical Power Steering Module Internal Failure. This would have been catastrophic if an accident was to happen contacted Dodge they said no recall on this year for that specific code so I just found out that this is an ongoing failure with this item on this vehicle dose someone have to get injured before they do something about this.

Power steering would turn on and off while driving then after 1 day of this there was no power steering at all, no light on the dash until it fully went out, I can see recalls in the past over similar problems and when I called they said it was brought in for a software update and that's it, brought to my own shop and the repair will be a whole new rack, costly and dangerous. When the power steering would turn off and on while driving it would snap the steering wheel back to the center

Steering wheel failed to unlock when engine started. Warning lamp appeared, showing locked steering wheel. Transmission would go into gear, however steering wheel was very difficult to turn. I managed to get it to unlock by shutting the engine off and turning the wheel in both directions and starting the engine back on a few times. Dave's service center inspected my truck and stated the power steering unit was bad. They quoted that the replacement unit from the dealership cost $4072, however iy was out of stock with no timeline of when they would get one in. I spoke with Travis, at Travis auto repair and he stated they could get an after market unit for $1400.00. I have an appointment with them August 21st to get my truck repair. I was instructed not to drive it as the unit could fail at any time. This first happened on August 2nd and the 6th. The steering wheel currently will not unlock.

Total loss of power steering while driving. Impossible to steer truck when it happened almost causing collision. Costing thousands of dollars to repair with a rebuilt rack. Now the truck will not turn as far as it should resulting in failed steering alignments.

The power assist motor failed years ago. Dodge said it was outside the recall date. Just like all the other recalls. They said that my truck was outside the time.

Power steering service light came on one day out of no where. I thought it was a regular power steering pump did some research and it was electric saw where they could be a recall on it. Haven’t been able to drive it absolutely no power steering I was driving down the road and it kicked on about caused me to wreck at a intersection.

Power steering went out

The power steering stopped completely could not steer went shop they installed a new one for 3000. This this is the same issue that you are investigating on ram power steering 2013 2016

With no warning, the electric power steering just shuts off leaving you with an unsafe, sometimes impossible situation of getting the car pulled off the road.

Steering wheel locked up while driving without warning. The Electric power steering consists of the entire rack and pinion. Called every Ram dealer within 100 miles and no service or shop foreman’s have even heard of this. If you look at any ram forums, this is a common accurance with the same year and model.

On 26 July 2023 I was driving on the feeder road on west 610 south in Houston Texas. While making a left turn onto MLK Blvd my power steering quit in the middle of the turn. The service power steering light illuminated and the steering was very difficult. I was able to manhandle it back to the house but upon arrival it was almost impossible to get the truck into the driveway due to the steering being so hard. After finally getting into the driveway I turned the truck off and then on again and the steering seemed normal. I haven’t driven the truck sense. My current mileage is 70368. Luckily I wasn’t on the freeway when this occurred as this was during rush hour traffic. It was already bad enough that the he issue occurred at a traffic light with a dual left turn into three lanes. This is a major safety issue that CDJR should issue a recall for. I have read that there are thousands of other similar complaints for the same issue and was told by the dealer that the parts are on back order. The issue with the steering commands an immediate safety bulletin and a recall as it puts not only the driver and passengers at risk of serious injury or death, it also places the risks on the general public.

While driving the truck the power steering intermittently stops working. Sometimes by turning the truck off and back on it resets to start working again. When the power steering goes out it is nearly impossible to make a turn onto a road, etc. Turning a corner I nearly hit another vehicle head on when the power steering went out. Prior to failure there was no indication or notice it was going to stop working. Mechanic currently has the truck and just called to say it is a $3200 repair due to the module, pin, etc being bad. Parts are on back order, I’m assuming because it has been occurring with several of the RAM trucks. I reached out to the dealership and they informed me that there was currently no power steering recall.

The electronic power steering suddenly stopped working while I was turning and I almost got in an accident, then the power steering suddenly came back again while I was turning and since it wasnt working I was having to use a lot of force to turn it so when it came back on the steering wheel turned very quickly and I ended up in the ditch. Luckily no one was hurt this could have been very bad. Yes it is available for inspection. The safety of a lot of people were at risk. This is a recall on other 2013-2015 Dodge Ram 1500's, ours however doesnt match the serial numbers of the recalled ones even though it is obviously affected by the same issue. The recall number is VB9/NHTSA 19E-077. The parts have been looked at by a mechanic and they are bad, and very expensive to replace. The electronic dash also stopped working before this so I dont know if there were any warning lights or anything before this happened.

I was driving and slowing down to 45 mph going through Corrigan, TX on 59. The truck all the sudden accelerated pulling to the left, then all of a sudden slammed to the right and went over a curb. I had no steering control and my foot was all the way down on the brakes to try and stop. I'm lucky it didn't happen 20 min before when 75mph was speed limit. The a frame broke, Ball joints, broke rack and pinion, cracked the weld that holds the a frame to the truck, and I'm not sure what else is broken yet. My rim and tire both need to be replaced. The aluminum broke straight across. This should not have happened and could have gotten me and others killed. I am getting the truck taken to dodge to find out what all broke and how much it is going to cost. I should not have to pay for this. This should never happen and it put me and everyone around me in danger. I am still a nervous wreck from this.

EPS (Power Steering Rack and Pinion) Driving on the interstate when my whole EPS (Power Steering System) failed at 75MPH. Never had had prior issues, No warning lights until after the system failed

The power steering failed

While driving local hiway at about 45mph, just as I was making a right turn the steering wheel locked up and had to strong arm the truck out of oncoming traffic. Got to the side of road, and noticed a "Service Steering" message on dash. Shut the vehicle off, rested 10 minutes and restarted without the concern. Continued on errands, and again without warning, the steering locked up and caused me to hit a curb with right front wheel. Had to drive this truck with manual steering back to my driveway. Dealer tech stated this is common, will cost approx. $3000 and the electronic rack is on back order!! WTF ????

The contact owns a 2013 Ram 1500. The contact stated while driving 55 MPH and approaching an exit, the contact became aware that the steering had seized, and the vehicle became extremely difficult to control. The power steering fault warning light was illuminated. The contact was able to drive the vehicle to the dealer, who diagnosed a failure with the electronic steering module inside the steering gearbox. The vehicle unrepaired at the dealer. The manufacturer was not notified of the failure. The failure mileage was 92,000.

Mileage: 92,000

Power steering intermittently stops working when driving. Shut vehicle off and restart to get it working again.

While driving at approximately 40mph, the power steering system failed without warning causing the vehicle to cross a double line into the oncoming lane. The vehicle was very difficult to steer. The message "Service Power Steering" appeared on the dashboard. The vehicle has not yet been independently inspected, but an online search revealed hundreds of similar cases of the electronic rack and pinion system failing.

The contact owns a 2013 Ram 1500. The contact stated that while her husband was driving at approximately 30 MPH, the vehicle experienced a loss of power steering, which caused her husband to almost crash into another vehicle. The power steering warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering rack assembly needed to be replaced; however, the part for the repair was on backorder. The vehicle was then taken to an independent mechanic, who also confirmed the previous mechanic's diagnosis and that the part for the repair was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The approximate failure mileage was 100,000.

Mileage: 100,000

Electronic power steering stopped working making the vehicle impossible to steer. This appears to be a problem with a lot of these vehicles.

I parked at a house where I was doing a service call for a plumbing issue. The house has a 45 degree driveway. I killed the truck and I exited the vehicle and started my work inside. I needed my headlamp from the visor of the truck. I came out to the truck to get my headlamp. I put my right knee onto the driver seat and grabbed my headlamp. My elbow hit my shifter and my truck took off rolling backwards. I was able to get away from the truck, the truck jumped the curb across the street and came to a stop in an open grassy spot. I walked to the truck to see if I could tell what happened. The truck was not cranked at the time and I had the keys in my pocket. I tried to put the truck into park and couldn’t do so. I put the key into the ignition and turned the key so that I could put the truck into park and crank it. Couldn’t shift it up. I called my friend who is s master mechanic and he removed the steering wheel cover and pushed a yellow button down in which then he was able to shift it back into park. I drove the truck home which was very tough bc there was no longer any power steering. Very hard to do. I got the truck home and i haven’t used it because it no longer has assisted steering which was working fine before this happened.

Power steering (EPS failure) powersteering keeps going out randomly

The power steering system failed and malfunctioned resulting in the loss of all steering control. The safety of myself and drivers around me are put at risk as the vehicle is nearly impossible to control or turn without the power assistance. Thus is making any slight turns or changes will result in continuing forward without the ability to move out of the way or pull over to the curb. The vehicle was not inspected by the manufacturer, police, or dealer. It was inspected and reproduced at my local service station. There was no warning lamps, messages, or other symptoms of the problem prior to the failure. And it first appeared on March 16th, 2023. My truck has never had any major issues. While the truck is 10 years old, it has low mileage at just under 55k miles driven. Dodge RAM has an outstanding recall for this issue on several of their 1500 model, however I was informed today that this truck is not part of the recall. Researching online, I have found that this is a major problem for my model and that owners have to fork out an average of $2,500 for the repair. This is a major safety issue and should be included in the recall.

I lost power steering while driving twice. Now, the power steering no longer works. When cranking the truck, you get service power steering message. Ram issued a recall for defective eps rack and pinion units. The serial number on my unit is TIC0583B5480, it is not one of the serial numbers included in the recall, but it has failed at 75,100 miles. I have not taken to the dealer because I am not going to pay them to tell me it's not in the recall and to tell me it has to be replaced at my expense.

My power steering has become intermittent and sluggish then works great for some periods of time. I would like my vehicle added to the Safety Recall VB8 / NHTSA 19V-812 Electric Power Steering Gear.

Electronic Power Steering has intermittent failures without warning while driving. The truck is unsafe to drive. An independent service center has confirm confirmed the problem.

My power steering stopped working making the truck very difficult to steer. Luckily it happened upon cranking the engine after filling up at a gasoline station. There was no warning of any kind before the failure happened. Mileage on my 2013 Ram is 62,000 miles. If I would have been driving at a highway speed traveling into a curve it would have been very difficult to maintain control. My dealership has had my truck over 2 weeks waiting on a whole new power steering unit to come for them to install. No guarantee the part will be in by next week either. Cost will be approximately $2500.

January 22, 2023, When I cranked my 2013 Ram 1500 truck the Power Steering warning light came on and my steering wheel was locked. It would not turn left or right. I am so glad I was not on the road when this malfunction occurred. I checked all fuses associated with the power steering and all were good. After speaking with a mechanic the parts I need is not available until mid-February and cost expected above $2,000. This is not good. If the steering locked while I was driving no telling how many people could have been hurt or killed.

While driving my power steering all of a sudden went out due to the electric power steering. I was lucky I didn’t have a load and I was traveling alone. Other people may not be as lucky as me. I don’t want anyone else to experience that

The E.P.S (electric power steering) failed and cause the steering wheel to lock. This caused a safety issue as I was unable to steer. The vehicle had to be towed, taken to a local repair shop where ALL the electric components were tested (Battery, computer and wires) This seems to be a problem with Ram trucks as a replacement part is unavailable anywhere and over $1500. There was no warning of a problem and suddenly it failed which made it impossible to steer and dangerous. This failed component put my life and my family's life in jeopardy

Electronic Power Steering randomly goes in and out of power while in operation. A laughably minute amount of research revealed multiple others with identical issues with the same make/model vehicle.

Steering power assist failed, luckily in a parking lot. Steering warning light illuminated and there was no power assist. Obviously loss of power assist is a real danger to me and any vehicle or pedistrian nearby. Drove another 5 miles, with great steering difficulty, to an appointment. Shut vehicle off 45 minutes. When I restarted, steering warning light was off and steering worked normally. Have not been able to duplicate the problem. Current mileage is 64000

Rack opinion according to Dodge dealership mechanics need replacing. I was told by another professional mechanic that the sway bar and tire rods need to be replaced. Will you all please search for Recalls N complaints. I will have the racken opinion work done because of the Safety issues that are at hand. Also anticipating sway bar n tire rod and front end work to Ensure that we are safe in the vehicle. Thank you!Safety First!

Driving home from school and steering light came on and power steering stopped working ,nearly lost control,pulled over to check it out and didn’t see any problems,started truck back and was running fine , happened again a couple days later and took it to the dealership,, they said over 3000 dollars to fix,I could have been in a serious accident but there is no recall on this part ,ram needs to really do something about this before someone gets seriously injured or worse

While driving at hwy speed 55 mph, lost power steering. The dash board lit up saying service power steering and the truck was extremely difficult to control. No warning just happened. Had this happened before entering a curve or having to avoid an obstacle in the road would create a safety concern for my self and others. Truck is equipped with electronic power steering, and i beleave is what failed. I have an appointment to have it looked at.

When leaving/accelerating from a traffic light, the power steering stopped working. I immediately pulled into a parking lot to check power steering fluid...I then discovered this vehicle does not have hydraulic power steering.. It is electric. I got back in the truck to try and get home. The steering worked fine..for about 20 miles. At this time I was at highway speed and not power steering. I weigh over 250 lbs and could turn the steering wheel to get the truck off the road. If my wife would have been driving it could have been much worse. I took the truck to the Dodge dealer; Ron Carter/League City, 409-948-3132; they diagnosed electronic rack and pinion is bad. Must be replaced. After investigating this seems to be a common problem...and it is unsafe... But, for 2013 no recalls. Other years have a recall for this problem. I cannot get any information on this problem from the local dealer. The Manufacture ignores my emails.. Now, it is even worse, for something that is not bad enough for a recall, I have already waited over 70 days for the part to fix the problem. I realize supply chain, etc. But for a vehicle with less than 100,000 miles, and apparently not a Ram problem, why not a part to repair...ESPECIALLY SINCE IT COULD CAUSE SERIOUS HARM...THIS IS A SAFETY ITEM.

The contact owns a 2013 Ram 1500. The contact stated that while driving at approximately 55 MPH, the electronic power steering warning light was illuminated. The steering wheel seized and the contact was unable to operate the vehicle. The vehicle was towed to a friend's residence where a diagnostic reader was used and the failure code for the electronic power steering module (EPS) was retrieved. The contact stated that the local dealer was made aware of the failure; however, they confirmed that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 156,000.

Mileage: 156,000

The contact owns a 2013 Ram 1500. The contact stated that while driving through a curve at 15 MPH, the power steering assist failed without warning. As a result of the failure, the contact lost control of the vehicle and drove into the front yard of a residential property almost crashing into a tree. Due to the failure, the contact towed the vehicle to an independent mechanic where it was diagnosed with a defective rack and pinion. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 118,000. The VIN was not available.

Mileage: 118,000

THE ELECTRONIC POWER STEERING GEAR FAILED. THAT IS THE STEERING WHEEL LOCKED UP ON ME FIVE TIMES WHILE I WAS ON MY WAY HOME. IT PUT ME INTO THE DITCH AND THE SIDE OF HILL THREE OF THOSE FIVE. HAD THERE BEEN ANY ON COMING TRAFFIC THIS COULD HAVE VERY EASILY TURNED INTO A HEADON COLLISION AS THESE EVENTS CAUSED TOTAL AND COMPLETE LOSS OF ABILITY TO STEER OR CONTROL THE TRUCK. LITHIA DODGE IN BILLINGS MONTANA HAS CONFIRMED THE FAILURE OF THE EPS SYSTEM. THE ONLY PEOPLE TO INSPECT THIS ISSUE HAS BEE THE LITHIA DODGES LINE TECHS.THERE WERE NO WARNING LAMPS OR ANY OTHER INDICATIONS OF EMMINENT FAILURE. THIS VEHICLE COULD HAVE KILLED US. LITHIA DODGE HAS TOLD US THAT THERE ARE NO RECALLS ON THIS VEHICLE.. KEEP TRYING TO TELL US THIS IS GOING TO COST 4700.00 THE FIRST TIME THEN 2400. I THINK IT IS. BUT THIS IS A VERY SERIOUS SAFETY ISSUE, IF THERE IS A FAILURE OF THIS COMPONENT. WHY DOES IT NOT ALLOW A MANUEL OVERIDE TO OCCUR WHICH WOULD ALLOW THE DRIVER TO AT LEAST STEER THIS THING. AND IM BEING TOLD THAT THEY, WILL NOT HONOR THE RECALL....... I DO NOT BELIEVE THEY REMOVED THE SKID PLATE AND REFERENCED THE NUMBER ON THE STEERING GEAR UNIT TO THE NUMBERS LISTED ON THE VB8 RECALL INSTRUCTIONS.

I had drove to a job the truck drove fine probably 10 miles. I went to leave the job after about an hour and half went to back out and I couldn’t turn my steering wheel. The service power steering light came on I proceeded to drive because me and my 3 year old had no other way of getting back home so I had to struggle to turn some three of four times about ten miles to park it in my garage. I haven’t been able to dive it to get it fixed because I am not able to drive it far to get it serviced. I have checked the fuse and it is good and everything I read says it has to do with the power steering module.

Steering warning light came on and very hard to turn any direction

While driving in the second largest city in my state, the electric power steering went out without a warning almost causing an accident because steering the vehicle while in a turn became so difficult I had to use both hands to force the to make the turn needed. Once I was able to get off of the road then the warning light to service the power steering came on. After investigating the issue, I see thousands of others have had the same problem .

The contact owns a 2013 Ram 1500. The contact stated while driving approximately 35 MPH, the steering wheel jerked and the vehicle lost power steering functionality. The contact stated that the power steering assist warning light was illuminated. The contact used extra effort to steer the vehicle safely to the side of the roadway. The vehicle was then towed to an independent mechanic to be diagnosed. The contact was informed that the rack and pinion and steering gear needed to be replaced. The vehicle was not repaired. The independent mechanic researched and related the failure to NHTSA Campaign Number: 19E077000 (Steering). The manufacturer had not been informed of the failure. The failure mileage was approximately 107,000.

Mileage: 107,000

As I was driving my steering wheel jersey and my dash light indicator show a red steering wheel with an exclamation point next to it. As I continued to drive my steering wheel was very stiff. I noticed that I have no power steering.

Electric Steering rack - just stopped working in the middle of driving good thing i am young otherwise an older person wouldn't be able to handle causing a wreck - Dealer confirmed when towed in on service order showing code C2217- also had serviced for all pending recalls. No inspections yet by anyone else - but we are checking on our options. Check power steering lite came on at time of failure

while driving my 2013 Ram 1500 down the road the power steering suddenly and totally went out almost causing an accident.There was no warning lights or any other indication of a problem.I had the Truck towed to the Dodge dealership where it was determined that the Electric Power Steering had failed.This is a really bad safety issue as the vehicle is extremely hard to steer with no power assist.

The contact owns a 2013 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost power steering functionality. The contact was able to safely drive to work. There was no warning light illuminated. The contact drove to an independent mechanic and the vehicle was diagnosed with a faulty electric power steering. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 255,000.

Mileage: 255,000

The contact owns a 2013 Ram 1500. The contact stated that while at a traffic light and attempting to turn left, the vehicle lost power steering functionality. The contact stated that the failure was intermittent. There were no warning lights illuminated. The contact referenced NHTSA Campaign Number 19E077000 (Steering) as a possible solution to the failure. The contact pulled over to the side of the roadway and had the vehicle towed to the dealer. The vehicle was diagnosed with a defective circuit card assembly on the electric power steering. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 172,000.

Mileage: 172,000

The contact owns a 2013 Ram 1500. The contact stated while starting the vehicle, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the electrical power steering to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 150,000. Consumer filed a complaint with the Dodge manufacturer for the part number 68536636AB power steering gear. Consumer was told they were not responsible to replace it to contact the dealership cause they have executive programs. The tech at Albany Dodge in Albany Georgia stated it was an internal defective gear which will cost $3,500 to have replaced. The case number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Mileage: 150,000

The contact owns a 2013 Ram 1500. The contact stated while at a stop sign and attempting to make a left turn, the steering wheel lost power steering functionality. The message: "Power Steering Service Needed" had illuminated. The contact was able to continue to drive the vehicle using physical strength to steer the vehicle. The vehicle was taken to the dealer who diagnosed that the steering rack had failed and needed to be replaced. However, the parts to do the repair were not available. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,300. The VIN was not available.

Mileage: 70,300

The contact owns a 2013 Ram 1500. The contact stated that while reversing in the driveway, the steering wheel locked. The steering wheel warning light was illuminated. The contact drove the vehicle back into the garage. The contact turned off and restarted the vehicle; however, the steering wheel remained locked. The vehicle was towed to the dealer where it was diagnosed that the electronic power steering had failed. The dealer informed the contact that the power steering unit number of his vehicle did not match the 15 parts numbers in the specifications of NHTSA Campaign Number: 19E077000 (Steering); therefore, his vehicle could not be repaired under the recall. Additionally, the dealer informed the contact that the parts for the repair were not available. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 78,000. As the original owners of the RAM 2013 with a good service record, the owners requested a VOLUNTARY RECALL / WARRANTY REPAIR (CRYSLER CASE #XXX) due to SERIOUS SAFETY CONCERNS as the EPS failure is a KNOWN ISSUE on RAM models between years 2013-2019. Chrysler Corporation Supervisor, Kelly, refused to repair or replace the EPS unit as a recall item because the specific part number was not on the recall list of 15 other part numbers. DAVID TAYLOR CRYSLER DODGE Dealer of Benton KY - Daniel Gardener GM (270-527-8633) provided a loaner vehicle and was able to finally replace the EPS gear after several weeks delay due to part availability, at the "decreased" cost of $400.00 to the owners. Upon picking up the repaired RAM it was noted that another RAM was brought in with the same EPS issue. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Mileage: 78,000

The power steering went out without any knowledge and all of a sudden the light came on the same time the power steering went out and almost slammed head on first into oncoming traffic but was able to recover the vehicle without any damage they say there is a recall for the power steering online for this electronic power steering rack and pinion device so when I brought it into the dealership to have it looked at they told me there was no recall on this and gave me an estimate of over $3000 to fix the rack and pinion electronic steering device and the company I brought it to was the same place I bought it from and I still owe on this vehicle it has 56,000 miles on it now but I bought it used at 30,000 miles I’ve only put 26,000 miles on this vehicle in six years I bought this vehicle from Dayton Andrews Dodge in St. Petersburg Florida and they were unwilling to help me except for charge me an ungodly amount which I cannot afford so now I have a truck that I’m paying for and I still owe $7000 on it so what can I do can you help with getting this done with the recall that’s online. Please I’m a single dad, and my children were in the car to when this happened so it definitely was a scare for everyone. This is our only means of transportation.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? Power steering light error was intermittently coming on when starting the truck making steering inoperable starting shortly after last oil change that was performed West Palm Ram Dealership on 11/23/21(mileage at oil change was 67157). The power steering light error at times went away if I started the trunk again right away. Other times, I had to wait hours in-between the error occurring to attempt to drive the truck again where power steering would work. There was on consistency to this pattern. You may insect the truck at anytime. 2. How was your safety or the safety of others put at risk? My safety was at risk in that the truck steering was inoperable on startup anywhere at any time. There was the possibility that the power steering would go out while driving with the inability to steer the truck. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Truck was taken to Napleton Ram Dealership on 1/3/22(mileage 67607) where I stated that the power steering failure matches recall "Equipment Safety RecallVB9/NHTSA 19E-077/Electric Power Steering Gear". Dealership stated my truck was not under any recall for the eventual repair that was performed. Dealership performed repair on 1/10/22 and below is right off the invoice: Power Steering Rack SR08 Power Steering Rack 1180 CPC4 $505.99 1 68453598AA Gear-rack and Pinion $2286.00 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Napleton Ram Dealership 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Power steering light error message that first started on 11/23/21 Note: Asked dealership for parts back, but core return was involved. They took pics of parts with serial numbers instead that I will submit these.

The contact owns a 2013 Ram 1500. The contact stated that while driving in a parking lot, the electronic steering became inoperable without warning. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the electronic steering module, part # 68419897AB, needed to be replaced which was identified under Equipment Safety Recall VB9 -- Electric Power Steering Gear. The vehicle was repaired at contact’s expense. The manufacturer was notified of the and requested a refund, however no further assistance was provided. The failure mileage was approximately 22,721.

Mileage: 22,721

To: I have a 2013 ram 1500 4x4 my miles 48,000 .Generally safety defect the drive shaft column, lower steering shaft column intermediate. Like all Bushings control arms, ball joint and lower ,upper, bar links , etc.The defects components fall apart easy to the bolts, nuts, rubber bushing. Its a problem for poses a very risk to all drivers on road. Definitely it should bring ATTENTION to all 2013 ram 1500 4x4 an all ram Chrysler can recall so it can repair and very safe for all drivers , families whenever in all vehicles. Anyway I will park my ram in the driveway, when if it recalls the vehicle and drive for it safe !!!!!! Thank You From A VERY SAFE DRIVER!!!!!

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel made abnormal noises while turning and was stiff. The vehicle was taken to an independent mechanic and diagnosed with electric power steering failure. The steering rack and pinion needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The contact related the failure to NHTSA Campaign Number: 19E077000 (Equipment) however, the VIN was not included in the recall. The failure mileage was approximately 170,000.

Mileage: 170,000

The contact owns a 2013 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized intermittently. The power steering warning light was illuminated. The contact pulled over to restart the vehicle to correct the failure. The dealer was made aware of the failure but informed the contact there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact the vehicle was out of warranty and to take the vehicle to a dealer. The failure mileage was approximately 64,100.

Mileage: 64,100

While driving at normal speed power steering light came on and all the sudden power steering was lost. Has happened multiple times within the last two weeks and at different speeds. Scary situation when driving down the road because the wheel actually jerks when it loses power.

The contact owns a 2013 Ram 1500. The contact stated that while driving at an undisclosed speed, while attempting to make a turn the steering wheel seized. The electric power steering was later restored independently. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19E077000 (Steering). The failure mileage was 228,064.

Mileage: 228,064

While driving under normal conditions steering warning indicator comes on and results in total loss of power steering assist. Vehicle is VERY difficult to steer and requires immediate stopping/pull over. Power steering will return after vehicle is shut off for approximately 5 minutes and restarted. The loss of power steering has happened at various speeds, from 5mph to 65mph and while turning, as well as driving straight ahead. It happened one time directly at start up, but seems to normally occur after 10-15 minutes of driving. My local mechanic stated it was a steering control module, but have not taken vehicle to dealer as of yet to confirm. The vehicle has not been inspected by other agenices. No other warning indicators come on prior to this fault, there is no repeatable condition that seems to be present before this occurs, other than normal driving.

The contact owns a 2013 Ram 1500. The contact stated that after starting the vehicle, the service power steering message was displayed on the instrument panel. The contact stated that the vehicle was difficult to steer while driving. The vehicle was taken to the local dealer who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and was given a case number [XXX]. The failure mileage was 54,464. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Mileage: 54,464

WHILE DRIVING ON CITY STREETS IN HOUSTON AND ABOUT TO TURN INTO AN INTERSECTION, THE POWER STEERING WENT OUT IMMEDIATELY AND WITHOUT WARNING. THE STEERING BECAME EXTREMELY STIFF AND CONTROLLING THE VEHICLE REQUIRED MUCH MORE EFFORT THAN TYPICAL MANUAL STEERING. I AM A MALE WITH GOOD ARM STRENGTH; HAD MY WIFE BEEN DRIVING THERE IS NO DOUBT SHE WOULD NOT HAVE BEEN ABLE TO MAINTAIN CONTROL. I DID NOT CRASH, BUT PULLED OVER WHILE NARROWLY MISSING OTHER VEHICLES AND A PEDESTRIAN. A WARNING MESSAGE ON MY DASH SAID SOMETHING LIKE 'POWER STEERING SERVICE REQUIRED'. TEXAN DODGE DEALERSHIP DIAGNOSED THE EPS MODULE HAD FAILED, AND THE REPAIR WAS ESTIMATED AT $3,100. PREVIOUS SAFETY RECALL S19 BY RAM COVERED THIS REPAIR ON A SMALL NUMBER OF PICKUPS FROM 2015-2016 MODEL YEARS. HOWEVER, BASED ON AN INTERNET SEARCH IT IS ABUNDANTLY APPARENT THAT THIS MALFUNCTION HAS OCCURRED IN MANY RAM PICKUPS FROM 2013 FORWARD. THIS IS A VERY DANGEROUS MALFUNCTION THAT MAY HAVE ALREADY RESULTED IN INJURIES OR DEATHS.

Mileage: 112,000

POWER STEERING WENT OUT INSTANTLY WHILE STOPPED PREPARING TO ENTER A CAR WASH. MADE IT THROUGH THE CAR WASH, TURNED THE ENGINE OFF, THEN BACK ON, WOW! POWER STEERING STARTED WORKING PERFECTLY AGAIN. AFTER A MILE OR SO POWER STEERING WENT OUT AGAIN. IT APPEARS TO BE SOME SORT OF ELECTRICAL PROBLEM WITH THE ELECTRONIC STEERING ASSIST. AFTER RESEARCHING I DISCOVERED THIS SEEMS TO BE AN ONGOING PROBLEM WITH DODGE RAM TRUCKS AS FAR BACK AS 2012.

Mileage: 103,000

I WAS DRIVING MY 2013 RAM 1500 TRUCK WHEN THE EPS ( ELECTRONIC POWER STEERING) WOULD NOT ALLOW ME TO TURN LEFT OR RIGHT IT WANTED TO STAY STRAIGHT WHILE A SERVICE POWER STEERING POPPED UP ON THE DASH COMPUTER

Mileage: 45,000

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND THE STEERING WHEEL LOCKED UP. THE VEHICLE WAS TOWED BACK TO THE RESIDENCE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT RELATED THE ISSUE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,200.

Mileage: 100,200

MY VEHICLE WAS TRAVELING ON A CITY STREET. I MADE A RIGHT HAND TURN AND JUST AS I WAS 1/4 OF THE WAY THROUGH THE TURN THE POWER STEERING FAILED COMPLETELY. WE NARROWLY AVOIDED HITTING A CONCRETE LIGHT POLE AND ANOTHER VEHICLE. WE BROUGHT THE VEHICLE TO A FULL STOP AND PARKED THE VEHICLE. UPON RESTARTING THE VEHICLE...THE STEERING WAS WORKING AGAIN. WE ATTEMPTED TO DRIVE HOME AND WHEN MAKING A LEFT TURN THE STEERING WENT OUT AGAIN. WE PARKED THE VEHICLE AND CONTACTED THE MANUFACTURER WHO SAID THERE WAS NOTHING THEY COULD DO FOR US. VEHICLE IS AT THE DEALER BEING REPAIRED FOR $3200. SAME MAKE AND MODEL HAS A RECALL FOR THE SAME ISSUE MULTIPLE YEARS. MANUFACTURER SAYS THEY CAN NOT HELP WHATSOEVER.

Mileage: 101,000

DRIVING HOME YESTERDAY AFTER A SHORT 1 HOUR DRIVE. AS I PULLED INTO MY NEIGHBORHOOD MY POWER STEERING WENT OUT. FORTUNATELY I WAS ABLE TO MAKE THE LAST FEW TURNS TO GET HOME AND GET THE TRUCK INTO THE DRIVEWAY. AFTER RESEARCHING I DISCOVERED THAT THIS VEHICLE (2013 RAM 1500 ) HAS THOUSANDS OF COMPLAINTS ONLINE ON YOUR PAGE AND FORUMS OF PEOPLE WITH THE SAME PROBLEM. CHRYSLER RECALLED 2015-2016 VEHICLES WITH THE SAME SYSTEM BUT WON'T RECALL THE VEHICLE THE PART FIRST CAME OUT IN. THIS MORNING I GOT UP AND THE STEERING WAS FINE, THEN AN HOUR LATER IT WASN'T WORKING AGAIN. I WAS FORTUNATE THAT IT DIDN'T GO OUT ON MY WAY HOME YESTERDAY WHILE ON THE NARROW SHAND'S BRIDGE IN GREEN COVE SPRINGS, FLORIDA AS ANY SLIGHT SWERVING ON THAT BRIDGE WOULD PROBABLY LEAD TO A HEAD ON COLLISION SINCE IT IS SO NARROW AND HAS HIGHWAY SPEEDS. MY TRUCK ONLY HAS 68,000 MILES ON IT AND HAS BEEN BABIED SINCE NEW. THE DEALER WANTS $3500 TO REPLACE THE PART. THIS IS AN EXTREME SAFETY HAZARD AND SHOULD BE RECALLED SINCE ANY SUDDEN LOSS OF POWER STEERING IN A BIG TRUCK IS VERY DANGEROUS. I HAD NO WARNING SIGNS THAT THERE WAS ANYTHING WRONG WITH MY TRUCK BEFORE THE LOSS OF STEERING. JUST MADE A TURN AND IT WAS GONE. HAD THIS BEEN MY GIRLFRIEND DRIVING SHE PROBABLY WOULD HAVE RUN INTO THE NEIGHBORS YARD OR CARS OR KIDS ON THE CORNER WHERE I MADE THE TURN BECAUSE THERE IS NO WAY SHE WAS GONNA TURN THAT WHEEL AFTER THE POWER STEERING WENT OUT A QUICK INTERNET SEARCH WILL SHOW TONS OF COMPLAINTS OF THE SAME PROBLEM. THE PART IS THE ELECTRIC POWER STEERING MODULE A PICTURE OF THE PART/ AND OR SERIAL NUMBER IS ATTACHED

Mileage: 68,300

LOST POWER STEERING WHILE DRIVING ( EPS ISSUE). THIS HAPPENED WHILE MAKING A TURN AND DROVE OFF THE ROAD. I UNDERSTAND THERE IS A RECALL FOR THIS ISSUE, THE DODGE DEALER TELLS ME MINE DOESN'T FALL UNDER THIS RECALL. ELECTRONIC POWER STEERING FAILURE. I UNDERSTAND 8 PEOPLE HAVE DIED BECAUSE OF THIS ISSUE, THANK GOD I WASN'T # 9. THERE IS A RECALL FOR THIS ISSUE FOR 2013 - 2019. THIS IS VERY DANGEROUS AND SHOULD APPLY TO ALL OF THEM.

Mileage: 86,000

MY POWER STEERING MOMENTARILY LOCKED UP YESTERDAY AND THEN AGAIN TODAY DRIVING AT SLOW SPEEDS TURNING THE WHEEL SHARPLY. AT FIRST I THOUGHT IT WAS A PROBLEM WITH THE HYDRAULIC POWER STEERING PUMP, BELT, OR FLUID UNTIL I LOOKED INTO IT AND FOUND IT WAS ELECTRONIC AND THERE HAS BEEN SIMILAR ISSUES WITH OTHER VEHICLES OF THE SAME MAKE AND THERE WERE SAFETY RECALLS FOR OTHER RAM TRUCKS WITH DIFFERENT EPS PART NUMBERS. I THOUGHT FOR SURE MINE WOULD BE ON THE LIST BUT WAS NOT.

Mileage: 125,000

MY ELECTRONIC POWER STEERING CONTROL MODULE RACK AND PINION IS NON FUNCTIONING, SHOULD BE UNDER SOME SORT OF A SAFETY RECALL! WENT OUT WHILE DRIVING ON A CITY STREET.

Mileage: 61,145

ELECTRONIC POWER STEERING SYSTEM INTERMITTENTLY STOPPED WORKING. AND THEN COMPLETELY FAILED. FIRST NOTICED DURING COLD WEATHER BUT WOULD GO AWAY. THEN COMPLETELY FAILED RECENTLY. NO POWER STEERING. VEHICLE WAS STATIONARY AND PARKED.

Mileage: 63,000

TURNED MY TRUCK ON AT APPROX 45 DEGREES F. RECEIVED A "POWER STEERING WARNING" MESSAGE AND I HAD NO POWER STEERING. I TURNED THE TRUCK OFF AND BACK ON AND NO WARNING LIGHT CAME UP AND POWER STEERING RETURNED. IT HAPPENED LATER THAT MORNING AS WELL. I LET THE TRUCK SIT FOR A FEW MINUTES AND AGAIN THE WARNING WENT AWAY AND POWER STEERING RETURNED. I CAUTIOUSLY DROVE THE TRUCK HOME AND HAVE NOT MOVED IT. I BELIEVE THIS IS RELATED TO A PRIOR RECALL OR SIMILAR ONE FOR THE EPS SYSTEM. I HAVE NO IDEA WHETHER THIS WILL GO OUT WHILE I'M DRIVING THE VEHICLE SO I'M NOT TAKING MY CHANCES.

Mileage: 130,000

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE STATIONARY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER RESTARTING VEHICLE APPROXIMATELY 5 TIMES THE STEERING WHEEL RETURNED TO NORMAL OPERATIONS. THE CONTACT STATED SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

Mileage: 67,000

12-5-21 DRIVING TO AND FROM STORE. POWER STEERING WARNING LIGHT ACTIVATED AND LOSS POWER STEERING. PUT THE VEHICLE. INTO REVERSE WHEN REALIZED NO STEERING. I THOUGHT MT STEERING WHEEL WAS LOCKED. DEALER HAS IT AT THIS TIME. NO WORK BEING DONE. I FEEL THIS IS RELATED TO THE RECALLS IN THE PAST AND RECENT RECALLS. HELP ME PLEASE.

Mileage: 2

COMPLETE LOSS OF POWER STEERING WHILE DRIVING RESULTING IN DIFFICULTY IN TURNING AND CONTROLLING THE VEHICLE. RESTARTING THE IGNITION WOULD RESULT IN RETURN TO NORMAL POWER STEERING. THE LOSS OF POWER STEERING WAS INTERMITTENT AT FIRST THEN BECAME MORE FREQUENT TILL COMPLETE LOSS OF POWER STEERING WHICH COULD NOT BE RESOLVED BY RESTARTING THE VEHICLE.

Mileage: 71,524

REFERRING TO NHTSA CAMPAIGN NUMBER: 16V167000. RECALL ON 2015-2016 RAM 1500, EPS CONTROL CIRCUIT COMPONENT FAILURE. RECALL SHOULD BE EXTENDED TO RAM 1500S TO INCLUDE ALL FOURTH GENERATION MODELS, 2013-2019. WHILE DRIVING EXPERIENCED LOSS OF POWER STEERING. THIS PROBLEM WOULD RESOLVE BY RESTARTING THE VEHICLE TO REGAIN NORMAL POWER STEERING. POWER STEERING LOSS WAS INTERMITTENT THEN BECAME MORE FREQUENT TILL COMPLETE LOSS OF POWER STEERING WHICH COULD NOT BE RESOLVED BY RESTARTING THE VEHICLE.

Mileage: 71,524

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE RESIDENCE, THE STEERING WHEEL SEIZED WITHOUT WARNING AT START-UP. THE CONTACT HAD TO WAIT FOR APPROXIMATELY 24 HOURS FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. CUMBERLAND CHRYSLER DODGE JEEP RAM (1550 INTERSTATE DR, COOKEVILLE, TN 38501, (931) 263-0321) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

Mileage: 63,000

I WAS TURNING IN TO TRAFFIC AND THE STEERING QUIT WORKING MAKING IT DIFFICULT TO DRIVE. I LOOKED ON THE COMPUTER AND FOUND THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM, ONE RECOMMENDED TURN THE VEHICLE OFF AND RESTART IT, I TRIED THAT AND IT WORK. I FEEL LIKE THIS ISSUE SHOULD BE A RECALL BECAUSE IT COULD POTENTIALLY CAUSE AN ACCIDENT AND OR SERIOUS INJURIES OR DEATH TO A DRIVER OR OTHER PEOPLE. IN THE 47 YEARS I'VE BEEN DRIVING I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS.

Mileage: 120,000

TL* THE CONTACT OWNED A 2013 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT LOW SPEEDS, THE STEERING WHEEL FAILED TO RE-ALIGN TO DRIVE STRAIGHT. THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO THE REAR OF ANOTHER VEHICLE CAUSING THE FRONT DRIVER TIRE, LOWER BALL JOINT SEPARATED FROM THE STEERING KNUCKLE, INNER TIE ROD END, SHOCK ASSEMBLY AND LOWER CONTROL ARM TO DETACH. THE VEHICLE WAS RESTARTED AND THE STEERING RESUMED TO NORMAL BUT DUE TO THE FRONT DRIVER SIDE DAMAGE, IT NEEDED TO BE TOWED. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED ON SEVERAL OCCASIONS WHILE DRIVING AT LOW SPEEDS. THE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN HIM. AS A RESULT, THE CONTACT HIT HIS FACE AND WRIST AGAINST THE STEERING WHEEL AND WINDSHIELD GLASS. THE CONTACT MENTIONED HE WOULD BE GOING TO THE HOSPITAL FOR HIS INJURIES. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER NOR MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

Mileage: 97,000

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND HE STOPPED TO MAKE A LEFT HAND TURN. THE POWER STEERING MALFUNCTIONED AND CONTINUED TO TURN THE VEHICLE TO THE LEFT. THE CONTACT ATTEMPTED TO CORRECT THE TURN SINCE ONCOMING TRAFFIC WAS HEADED THAT WAY AND VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES THAT REQUIRED HOSPITALIZING. A POLICE REPORT WAS NOT FILED. THE VEHICLE'S ENTIRE FRONT WAS DAMAGED WITH THE FENDER. THE GRILL, THE HEADLIGHTS, THE BUMPER AND THE TWO FRONT CONTROL ARMS WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER BALLEY CAR PLANET 14329 VICTORY BLVD, VAN NUYS, CA 91401 (818) 892-1422 DENIED ANY HELP BECAUSE THEY SAID THE VEHICLE'S WARRANTY HAD EXPIRED. THE MANUFACTURER OFFERED A TRADEIN TO THE CONTACT FOR A NEW TRUCK. THE FAILURE MILEAGE WAS 70,000. THERE WERE THREE OTHER RECALLS ON THE VEHICLE. THE VEHICLE WAS BEING REPAIRED BY THE CONTACT. *DT*JB

Mileage: 70,000

JUST DRIVING AND POWER STEERING WAS LOST COMPLETELY. I WAS GOING ABOUT 55 AROUND A CURVE AND JUST ABOUT ENDED UP IN THE DITCH AS IT JERKED THE WHEEL! THEY TELL ME IT'S 2700$ TO FIX BUT SEEMS THAT OTHER YEARS HAVE A RECALL ON THE SAME ISSUE AND PART AND I BELIEVE THIS SHOULD BE ONE AS WELL IF I WAS GOING FASTER OR IF A CAR WOULD HAVE BEEN COMING IT COULD HAVE BEEN VERY BAD

Mileage: 149,000

PROBLEMA CON DIRECCIN ASISTIDA, COMENZ INTERMITENTE Y LUEGO SE FU POR COMPLETO MANEJANDO LA UNIDAD QU POR POCO TENGO UN ACIDENTE, LA UNIDAD EST PARADA, LA UNIDAD LA LLEVE AL DEALER ABREU CAGUAS Y DIAGNOSTICARON DIRECCIN ASISTIDA DAADA. NECESITO SABER S EXISTE UN RECALL SOBRE STO, SOBRE LA DIRECCIN ASISTIDA

Mileage: 57,000

I OWN A 2013 DODGE RAM 1500 ITS BEEN DRIVING FINE , WE WENT TO THE STORE ONE DAY AS I WAS DRIVING BACK I WAS MAKING A RIGHT TURN AND LOST POWER STEERING AS I ALMOST HIT ANOTHER CAR . FOUND OUT THE ELECTRIC POWER STEERING WENT OUT ON IT. HAS THIS BEEN A RECALL? IF IT HASNT IT SHOULD BE. NOT SAFE AT ALL AND VERY EXPENSIVE. THANKS . HERMAN MIRANDA

Mileage: 52,000

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST WHILE DRIVING REQUIRING EXTRA EFFORT TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER, RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SOUTH WEST 137TH AVENUE, MIAMI, FL 33186, (786)-231-2120) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE ELECTRIC POWER STEERING (EPS) GEAR WAS REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.*LN*DT*JB*AS

Mileage: 106,000

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL WHILE DRIVING. THE CONTACT USE EXCESSIVE FORCE ON THE STEERING WHEEL TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO TATE DODGE CHRYSLER, JEEP RAM (7139 RITCHIE HIGHWAY GLEN BURNIE, MD 21061 PHONE (410) 766-2560). THE DEALER PERFORMED DIAGNOSTIC TEST THAT LOCATED FAILURE CODE: C221700 (THE ELECTRONIC POWER STEERING MODULE INTERNAL FAILURE). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V812000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000. *TR*DT*DT*LN *BF *JS*JB*JB*JB

Mileage: 51,000

MY 2013 DODGE RAM 1500 SUDDENLY LOST POWER STEERING WHILE IN MOTION CAUSING ME TO ENTER A DITCH AND MY VEHICLE SUFFERED MINOR DAMAGE. THE VEHICLE STILL RUNS FINE BUT THE EMERGENCY LIGHT IS STILL ON AND THERE IS NO POWER STEERING. ONLINE RESEARCH SHOWED MOPAR KNOWS THIS IS AN ISSUE WITH 2013-2015 MODELS AND RECALLS EXIST BUT MY VIN SHOWS NO SUCH RECALL. LIVES WILL BE LOST IF THIS ISSUE IS NOT ADDRESSED. MY VEHICLE ONLY HAS 70,000 MILES ON IT AND INSTANT POWER STEERING LOSS ON A FULLY FUNCTIONAL VEHICLE IS VERY CONCERNING. IF SOMEONE IS ON A CURVE AS I WAS THERE IS NO WAY TO NAVIGATE THE SITUATION.

Mileage: 70,000

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST INTERMITTENTLY BECAME INOPERABLE, CAUSING THE VEHICLE TO VEER OFF OF THE ROADWAY. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO YORK DODGE CHRYSLER JEEP RAM (500 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301, 928) 277-8534) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE GEAR RACK NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THE FAILURE WAS SIMILAR TO THAT OF NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 78,500.

Mileage: 78,500

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO DARCARS ORANGE PARK CHRYSLER DODGE JEEP RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

MY 2013 RAM 1500 LARAMIE LONGHORN WITH 27394 ORIGINAL MILES SUFFERED A POWER STEERING FAILURE. ACCORDING TO THE DEALER TECHNICIAN'S TESTS..."INTERNAL FAULT IN ELECTRONIC POWER STEERING SYSTEM...NEED TO REPLACE STEERING RACK/ EPS MODULE ASSY". FORTUNATELY, I HAPPEN TO BE OFF ROAD WHEN IT FAILED SO IT WAS NOT HAZARDOUS TO ME. I MANAGED TO OPERATE STEERING USING MANUAL POWER TO GET HOME AND LATER TO THE DEALER. IN SEARCHING THE INTERNET, I DISCOVERED 64 COMPLAINTS WITH NHTSA OF MY MODEL YEAR FAILURE OF THE ELECTRONIC POWER STEERING....I ALSO DISCOVERED THAT THERE IS A RECALL FOR THE SAME FAILURES IN MODEL YEARS 2015 AND 2016 RAMS. APPARENTLY MANUFACTURER WAS USING SAME TECHNOLOGY IN MY MODEL YEAR AS IN 2015/ 2016 SO WHY ISN'T THE RECALL APPLICABLE TO MY VEHICLE AND OTHER 2013 RAMS?

Mileage: 27,335

THIS VEHICLE HAS A ELECTRONIC POWER STEERING SYSTEM. THE SYSTEM FAILED WHILE DRIVING ON THE INTERSTATE. AFTER FAILURE IT WAS VIRTUALLY IMPOSSIBLE TO CONTROL THE VEHICLE AT HIGHWAY SPEEDS WITHOUT MANHANDLING THE STEERING WHEEL. I KNOW THERE WERE OTHER RECALLS FOR THE EXACT SAME TYPE OF ISSUE WITH THE SAME RAM TRUCKS.

Mileage: 160,000

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS LATER TAKEN TO BILL BRYAN CHRYSLER DODGE JEEP RAM (3401 US-441, FRUITLAND PARK, FL 34731, (352)702-9103) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,990. *BF*JB

Mileage: 53,990

MY EPS SYSTEM FAILED WHILE DRIVING ON STATE HIGHWAYS. I HAD TO USE MANUAL POWER TO STEER THE PICKUP TO GET IT INTO A SAFE AREA. MY DEALER DIAGNOSED THAT THE EPS HAD FAILED AND THEN REPLACED THE UNIT. *TR

Mileage: 93,900

POWER STEERING GO OUT THEN COME BACK ON WHILE DRIVING ON STREET AND HIGHWAY. *TR

WE WERE TRAVELING ABOUT 70 MPH ON I75 SOUTH IN FLORIDA WHEN SUDDENLY THE POWER STEERING FAILED. A WARNING FLASHED ON THE SCREEN. ON TURNING THE MOTOR OFF THE POWER STEERING WOULD TEMPORARILY REGAIN FUNCTION ONLY TO AGAIN FAIL IN A SHORT DISTANCE. LEAVING THE TRUCK VERY HARD TO STEER AND COULD POTENTIALLY CAUSE A VERY BAD CRASH. MILEAGE WAS 52,990 AT THE TIME OF FAILURE. *TR

Mileage: 52,990

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE HER HUSBAND WAS DRIVING AT 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 146,000.*DT*JB

Mileage: 146,000

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THE STEERING CEASED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE STEERING RETURNED TO NORMAL OPERATION AFTER APPROXIMATELY 45 SECONDS. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V287000 (ELECTRONIC STABILITY CONTROL) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,259.

Mileage: 130,259

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE ELECTRICAL POWER STEERING FAILED WHILE HIS DAUGHTER WAS MOVING THE VEHICLE OUT OF THE DRIVEWAY AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CHECK POWER STEERING WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE MAIN SECURITY MODULE CAUSED THE POWER STEERING FAILURE AND NEEDED TO REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,669.

Mileage: 78,669

RECENTLY,, AFTER DRIVING OUT TO CAPTIVA ISLAND IN FORT MYERS, I GOT BACK IN MY 2013 RAM 1500 TRUCK (A HEMI) AND HAD NO POWER STEERING. I HAD TO MANAGE DRIVING OVER BRIDGES AND WATER WAYS TO GET BACK HOME WITH GREAT DIFFICULTY. IF THIS HAD HAPPENED WHILE I WAS ON THE BRIDGE OVER WATER IT COULD HAVE BEEN QUITE SCARY. ON INVESTIGATING SAW THAT THIS HAS BEEN A SAFETY RECALL ITEM ON LATER MODELS LIKE 2015 AND 2016, WHY NOT THE 2013. IT IS THE SAME PART AND WAS THE FIRST YEAR FOR THE ELECTRONIC POWER STEERING ASSIST. THIS IS COSTING $2300.00 TO FIX AS THE WHOLE RACK AND PINION STEERING NEEDS REPLACING. THE MOST EXPENSIVE THING POSSIBLE AS WELL AS BEING A GRAVE SAFETY ISSUE. PLEASE INVESTIGATE THIS. THE TRUCK HAS LESS THAN 60,000 MILES. *TR

Mileage: 59,000

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME FIRM AND HARD TO TURN. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT CALLED ALAN JAY CHRYSLER DODGE RAM JEEP LOCATED AT (1401 US-17, WAUCHULA, FL 33873, (863) 773-4744) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 126,200.

Mileage: 126,200

WHILE ENTERING THE INTERSTATE ON 2/22/2020 MY TRUCK LOST THE ABILITY TO STEER. A WARNING LIGHT ON THE DASH ILLUMINATED STATING "SERVICE POWER STEERING" MY TRUCK IS EQUIPPED WITH ELECTRONIC POWER STEERING (EPS). I WAS ABLE TO MANHANDLE THE TRUCK TO THE SIDE OF THE ROAD BUT NEARLY GOING INTO THE DITCH. AFTER LOOKING UNDER THE HOOD TO SEE IF ANYTHING IS WRONG AND FINDING NOTHING I MADE MY WAY BACK HOME SLOWLY WITH MY FLASHERS ON. MY TRUCK HAS BEEN PARKED IN THE GARAGE EVER SINCE AND THE POWER STEERING HAS NOT RETURNED. ALL FUSES HAVE BEEN CHECKED AND APPEAR GOOD. I JUST TURNED 41,000 MILES ON IT. I HAVE READ MANY ARTICLES ABOUT THIS BEING A HUGE PROBLEM FOR MANY OTHER RAM OWNERS WITH THE SAME YEAR MODELS AS MINE AND ALSO NEWER MODEL YEARS. THIS IS EXACTLY THE SAME ISSUE AS THE S19 RECALL FOR 2015-2016 DODGE RAMS FILED 07/2016. IF MY WIFE OR SON HAD BEEN DRIVING THE VEHICLE AT THE TIME OF THIS INCIDENT, THIS COULD HAVE RESULTED DIFFERENTLY, POSSIBLE ACCIDENT, INJURY OR EVEN WORSE, DEATH, TO THEM OR SOMEONE ELSE.

Mileage: 41,000

HAVE A 2013 SLT 1500 THAT WE PURCHASED USED ABOUT 2 YEARS AGO IT CURRENTLY HAS 68491 IN MILES. THE POWER STEERING HAS CEASED WORKING. WHILE BACKING I RECEIVED A SERVICE POWER STEERING WARNING ON THE DASH AND THEN NO POWER STEERING. MY WIFE DROVE THIS TRUCK THE DAY BEFORE THIS OCCURRED HAD THIS HAPPENED WHILE SHE WAS DRIVING WE LIVE IN THE COUNTRY AND THERE ARE LOTS OF CURVES IN OUR ROADS THIS COULD HAVE BEEN SERIOUS. THERE NEEDS TO BE SOMETHING DONE IF EPS IS GOING TO CONTINUE TO BE USED SOME TYPE OF PRE-WARNING OR SAFETY ASSIST IN ADDITION TO EPS.

Mileage: 68,491

TRUCK HAS A TYPE OF ELECTRIC ASSISTED STEERING. WHILE DRIVING STEERING JUST QUITS WORKING AND VERY DIFFICULT TO TURN, TAKES A LOT OF STRENGTH, VERY DANGEROUS, ESPECIALLY AT SPEED. AFTER SHUTTING OFF IGNITION, IT WILL SOMETIMES RETURN TO NORMAL, BUT WILL AGAIN JUST UNEXPECTEDLY STOP WORKING, VERY DANGEROUS ESPECIALLY FOR PEOPLE THAT DO NOT POSSESS ABOVE AVERAGE ARM STRENGTH

THE POWER STEERING FAILED ON MY WIFE WHILE SHE WAS DRIVING. THIS PROBLEM IS THE SAME PROBLEM AS THE 2015 RAM RECALL. WHY DO WE NOT QUALIFY FOR RECALL. LUCKILY SHE WAS ABLE TO STOP AND NOT CRASH. WHAT IS BEING DONE ABOUT THIS?

Mileage: 80,000

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE MESSAGE CENTER DISPLAYED "POWER STEERING FLUID LOW" AND THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. ROB LAMBDIN'S UNIVERSITY DODGE (5456 UNIVERSITY DR, DAVIE, FL 33328) WAS CONTACTED AND RECOMMENDED THAT THE VEHICLE BE TOWED TO THEIR FACILITY. THE DEALER DETERMINED THAT THE ELECTRIC POWER STEERING UNIT AND HARNES NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 71381486. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,824.

Mileage: 4,824

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE CONTACT WAS DRIVING AND MAKING A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS ABLE TO DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT PARKED IN A NEARBY PARKING LOT AND THE POWER STEERING WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,969.

Mileage: 63,969

WAS NAVIGATION THROUGH A PARKING LOT WHEN THE ELECTRIC POWER STEERING FAILED RESULTING IN ALMOST ZERO ABILITY TO TURN THE TRUCK. THANKFULLY I WAS GOING SLOW AND ABLE TO STOP IMMEDIATELY. SHUT THE TRUCK OFF AND RESTARTED, EPS WAS FUNCTIONING NORMAL. WAS ABLE TO MAKE IT HOME. NEXT TIME STARTING TRUCK, EPS IS NON FUNTIONAL. IT IS LITERALLY ALMOST IMPOSSIBLE TO STEER THIS TRUCK. IT DOES NOT REVERT TO MANUAL STEERING. I CURRENTLY MULTIPLE MANUAL STEERING VEHICLES AND THE RAM IS INFINITELY HARDER TO STEER EVEN WHILE IN MOTION. I PURCHASED THE VEHICLE NEW AND IT CURRENTLY ONLY HAS ROUGHLY 23K MILES ON IT. HAS HARDLY EVER EVEN BEEN RAINED ON. RAM HAS ACTIVE RECALLS FOR EPS ISSUES FOR LATER MODELS BUT REFUSES TO ADDRESS EARLIER MODELS.

Mileage: 23,000

WHILE DRIVING DOWN THE ROAD THE ELECTRONIC STEERING WENT OUT WHILE I WAS IN A TURN I COULD NOT STEER THE VEHICLE AND THIS CAUSED ME TO CROSS INTO ONCOMING TRAFFIC AND SLIDE OFF THE ROAD BEFORE I COULD STOP. AFTER 30 MIN OF TRYING TO RESTART THE VEHICLE THE MESSAGE TO SERVICE THE EPS SYSTEM WAS GONE AND I WAS ABLE TO DRIVE IT TO THE DEALERSHIP AS I WAS PULLING INTO THE DEALER IT HAPPENED AGAIN AND ALMOST HIT NEW VEHICLES IN THE LOT. THE TECHNICIAN SCANNED THE VEHICLE AND REPORTED THAT FCA WAS OR IS ISSUING A VB9 RECALL TO FIX THIS PROBLEM, THEY WILL NOT AUTHORIZE MY VEHICLE TO BE FIXED AND NO ONE HAS CALLED ME SINCE I GOT A CASE NUMBER ON FRIDAY THE CASE NUMBER IS 68148835

Mileage: 97,404

UPON STARTING ENGINE AND BACKING FROM CARPORT I NOTICED STEERING WAS STIFF AND 'SERVICE POWER STEERING' NOTICE AND SYMBOL WERE DISPLAYED ON DASH. ABSOLUTELY NO ELECTRIC POWER STEERING ASSIST. TRIED RESTARTING ENGINE BUT PROBLEM PERSISTED. I HAD NO WARNING SIGNS WHATSOEVER, AS THE POWER STEERING HAD BEEN OPERATING EXACTLY AS USUAL THE EVENING BEFORE. THANKFULLY THE FAILURE HAPPENED AS I STARTED THE VEHICLE INSTEAD OF NEGOTIATING A CURVE OR DRIVING IN TRAFFIC. THIS FAILURE HAPPENED WITH APPROXIMATELY 46,000 MILES ON THE VEHICLE. THESE MILES WERE ALMOST EXCLUSIVELY NORMAL HIGHWAY MILES ON GOOD, POTHOLE AND CONSTRUCTION FREE ROADS. A PART AS INTEGRAL TO THE SAFETY AND OPERATION OF A VEHICLE AS THE ENTIRE STEERING RACK SHOULD NOT FAIL WITHIN 46,000 MILES WITHOUT SOME RESPONSIBILITY SHOULDERED BY THE MANUFACTURER, IN MY OPINION. THE STEERING RACK ALONE WAS $1875.00 NOT INCLUDING LABOR OR TAXES.

Mileage: 46,600

WHILE BACKING INTO MY PARKING SPACE AT WORK MY 2013 RAM 1500 EXPRESS LOST POWER STEERING. THE SERVICE POWER STEERING LIGHT CAME ON AND I LOST THE ABILITY TO STEER. THE ELECTRIC MOTOR COULD BE HEARD TRYING TO TURN THE RACK AND PINION BUT THE TIRES WHERE EXTREMELY DIFFICULT TO TURN. THIS HAPPENED AT 60,000 MILES WITHIN 2 WEEKS OF SENDING MY VEHICLE IN TO THE DEALERSHIP TO FIX RECALLS I HAD.

Mileage: 60,000

OUR 2013 RAM 1500 SUDDENLY LOST IT'S POWER STEERING. VEHICLE HAD BEEN DRIVING FINE BUT HAD A "RUBBING" NOISE WHEN TURNING. TOOK TO MECHANIC AND SAID "THIS IS TYPICAL OF RAM'S". WONDERING IF THAT WAS PRECURSOR TO ELECTRONIC POWER STEERING (EPS) UNIT TO FAIL. SON HAD DRIVEN TRUCK TO SCHOOL WITHOUT ISSUE. WHEN STARTED TO COME HOME SERVICE POWER STEERING LIGHT CAME ON DASH AND HE WAS UNABLE TO TURN THE STEERING WHEEL. LUCKILY THIS FAILED WHILE PARKED, BECAUSE LOSS IF POWER STEERING ON SUCH A LARGE VEHICLE WOULD HAVE CERTAINLY RESULTED IN AN ACCIDENT. AFTER INVESTIGATION, THIS IS A NOTED PROBLEM WITH RAM 1500 AND HAS EVEN RESULTED IN RECALLS FOR OTHER MODEL YEARS BUT NOT 2013. 2013 WAS THE FIRST MODEL YEAR FOR EPS AND IT IS CLEARLY FAULTY. WITH A REPLACEMENT PART COSTING ~$2100 WITH LABOR AN ADDITIONAL $600, THIS IS A COSTLY REPAIR FOR AN ESSENTIAL ELEMENT FOR SAFE DRIVING. THIS REALLY SHOULD BE UP TO FIAT-CHRYSLER AMERICA (FCA) TO OWN UP TO THIS DEFECT AND ISSUE A RECALL BEFORE A SERIOUS ACCIDENT CAUSING INJURY/DEATH OCCURS.

Mileage: 83,500

WHILE DRIVING 35MPH, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON. MY WHEEL ALIGNMENT WAS NOT LONGER STRAIGHT. I WENT TO A ALIGNMENT SHOP AND THE TECH SAID THE RACK AND PINION IS NO GOOD, THE BUSHINGS ARE WORN AND THEY CAN NOT ALIGN THE VEHICLE. RACK AND PINION BOLTS ARE NOT STRAIGHT. BUSHINGS ARE WORN. PICTURES ARE ATTACHED.

Mileage: 160,000

VEHICLE WAS IN MOTION BACKING OUT OF MY DRIVEWAY. WHEN I BACKED INTO THE STREET AND ATTEMPTED TO ROLL THE STEERING WHEEL TO THE LEFT TO ALIGN MYSELF IN THE DIRECTION OF DESIRED TRAVEL, THE STEERING SUDDENLY BECAME EXTREMELY HARD TO TURN AND A RED FLASHING LIGHT (BRIGHT RED STEERING WHEEL FOLLOWED BY AN EXCLAMATION MARK) APPEARED ON MY DASH. I IMMEDIATELY PULLED BACK INTO MY DRIVEWAY AND THE STEERING WHEEL WAS ALL BUT IMPOSSIBLE TO MOVE IN ANY DIRECTION. THE TRUCK HAS LESS THAN 30K MILES ON IT. MY ONLINE RESEARCH SHOWS THAT AT LEAST 44 OTHER 2013 RAM1500 TRUCKS HAVE HAD THE SAME PROBLEM. THIS IS A LATENT SAFETY ISSUE AND THE MANUFACTURER SHOULD HAVE ALREADY ISSUED A RECALL ON THIS PROBLEM. WILL IT TAKE A PERSON, OR PERSONS, BEING KILLED AS A RESULT OF THIS ISSUE BEFORE IT IS ADDRESSED? ADDITIONALLY, THE REPAIR COSTS FOR THIS ISSUE HAVE VARIED FROM $1800-$2700 TO CONSUMERS OWNING THESE TRUCKS. CONSUMERS SHOULD NOT BE HAVING TO PAY FOR SOMETHING THAT IS A MAJOR SAFETY ISSUE. NOR SHOULD THESE COMPONENTS BE GOING "BAD" ON A VEHICLE WITH SUCH LOW MILEAGE.

Mileage: 29,000

COMPLAINT INVOLVING POWER STEERING: ON JUNE 16TH WHEN I WAS ABOUT TO HEAD HOME FROM A RESTAURANT THE CAR GAVE ME A POWER STEERING ERROR AND THE STEERING WHEEL WOULDN'T MOVE. I HAD TO TURN OFF THE CAR AND START IT BACK UP FOR IT TO GO AWAY. I MADE IT HOME THAT NIGHT BUT THE NEXT MORNING WHEN I WAS LEAVING TO WORK IN THE MORNING IT GAVE ME THE SAME ERROR AND I WASN'T ABLE TO GET THE CODE TO GO AWAY NOR DRIVE THE CAR. SINCE I COULDN'T TAKE THE CHANCE OF IT HAPPENING WHILE I'M OUT OF TOWN WORKING. I HAVEN'T BEEN USING THE TRUCK. THIS ALSO HAPPENED TO MY FRIENDS 2014 RAM AND HIS CHARGER. THE SAME WEEK IT HAPPENED TO MY TRUCK.

Mileage: 162,000

THIS VEHICLE HAD A CATASTROPHIC FAILURE TO THE STEERING RACK IN MAY OF 2019. THE VEHICLE HAD ONLY 8400 MILES AND HAD BEEN IN LIKE NEW CONDITION. THE ELECTRONIC POWER STEERING FAILED, WHICH LOCKED UP MAKING IT NEAR IMPOSSIBLE TO HANDLE. IF EXITING A HIGHWAY AT NORMAL SPEED THERE WOULD HAVE BEEN A MAJOR CRASH. RECALLS HAVE BEEN DONE ON LATER MODELS BUT NOT THE 2013, WHICH WAS THE FIRST YEAR OF INSTALL. THE REPAIR BILL WAS IN EXCESS OF $2400.00. RIGHT AFTER THE WARRANTY OF THE VEHICLE. THIS SHOULD NOT HAVE HAPPENED WITH THIS MILEAGE IN FACTORY LIKE NEW CONDITION. BESIDES THE DANGER INVOLVED THE REPAIR FOR SAME IS ABSURD AND SHOULD BE REPAIRED AT THE EXPENSE OF DODGE. THERE ARE NUMEROUS BLOGS ABOUT THE FAILURE OF THIS PART AND SHOULD BE INVESTIGATED.

Mileage: 8,400

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO MARK DODGE (3777 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON JANUARY 23, 2018. ON MARCH 28, 2018, WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY SEIZED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE FRONT END WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,958. *BF *JB

Mileage: 45,955

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO MARK DODGE (3777 GERSTNER MEMORIAL BLVD, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON JANUARY 23, 2018. ON MARCH 28, 2018, WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING ABILITY SEIZED AGAIN. THE VEHICLE WAS TOWED TO THE SAME DEALER WHERE THE FRONT END WAS REPAIRED AGAIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 45,958. *BF *JB

Mileage: 45,955

TURNED THE IGNITION ON AND THE "SERVICE POWER STEERING " LIGHT CAME ON AND WHEN I STARTED THE TRUCK THERE WAS NO POWER STEERING. THE TRUCK HAD 38000 WHEN THIS HAPPENED.

Mileage: 38,000

I WAS DRIVING HOME FROM MCCALL, ID ON FEB 4TH IN HEAVY SNOWY/ WINTER CONDITIONS IN MY 2013 RAM 1500 WHEN MY ELECTRONIC POWER STEERING COMPLETELY WENT OUT GOING AROUND A CORNER. THANKFULLY I WAS ABLE TO MANAGE THE STEERING AVOIDING A GUARD RAIL AND GOING INTO A RIVER. I WAS TOWING A 1967 VOLKSWAGEN BUG BEHIND ME AS WELL. THE DASH LITE UP AND WAS SHOWING A SERVICE POWER STEERING LIGHT. I PULLED OVER AND TURNED MY TRUCK OFF AND RESTARTED IT. AFTER RESTARTING IT THE LIGHT WHEN AWAY AND MY POWER STEERING CAME BACK. FAST FORWARD ONE WEEK, FEB 11TH. I HAD JUST GOTTEN TO HAILEY, ID. APPROXIMATELY 2.5 HRS FROM MERIDIAN, ID WHERE I LIVE. ONCE AGAIN SNOWY CONDITIONS. THE POWER STEERING FAILED AGAIN, THIS TIME IT WOULD NOT COME BACK. I HAD TO DRIVE HOME THE NEXT 2.5 HRS WITH ZERO POWER STEERING. MY 2013 RAM 1500 HAS 32,100 MILES ON IT. I HAVE DONE SOME RESEARCH AND IT SHOWS THAT I NEED A NEW STEERING RACK, THAT RETAILS AT $1,800 AND IS CURRENTLY ON BACK ORDER. TO ME THIS HINTS A PROBLEM WITH THE PART. THERE IS MULTIPLE PEOPLE ONLINE HAVING THE SAME ISSUE WITH THERE 2013. IT WOULD BE NICE IF DODGE WOULD STAND BEHIND THIS FAILING PART BEFORE IT CLAIMS SOMEONES LIFE.

Mileage: 32,100

TURNED THE IGNITION ON AND THE "SERVICE POWER STEERING " LIGHT CAME ON AND WHEN I STARTED THE TRUCK THERE WAS NO POWER STEERING. THE TRUCK HAS 49985 MILES AND NOW I BELIEVE I MUST PAY FOR THE REPAIRS. I WAS GOING TO BUY ANOTHER DODGE BUT THIS HAS CHANGED MY MIND MY NEXT TRUCK WILL BE A CHEVY 2500 FOR SURE.

Mileage: 49,985

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE IN COLD TEMPERATURES, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. ALSO, THE "SERVICE POWER STEERING" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO CROWN DODGE (2120 CHATMAN RD, CHATTANOOGA, TN) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC RACK AND PINION WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 107,000.

Mileage: 107,000

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE THE CONTACT WAS WARMING UP THE VEHICLE, THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO SWOPE CHRYSLER DODGE JEEP RAM (LOCATED AT 1012 N DIXIE HWY, ELIZABETHTOWN, KY 42701, (270) 765-2181) WHERE IT WAS DIAGNOSED THAT THE MODULE IN THE RACK AND PINION MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.

Mileage: 149,000

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE OPERATING THE VEHICLE, THE ELECTRIC POWER STEERING BECAME INOPERABLE AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (ARRIGO DODGE, 5851 S. US HWY 1, FORT PIERCE, FL) AND THE MANUFACTURER WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 4,800. THE VIN WAS UNKNOWN.

Mileage: 4,800

DASHBOARD READS "CHECK POWER STEERING FLUID". THERE IS NO POWER STEERING FLUID RESERVOIR ON THE 2013 DODGE RAM, IT HAS AN ELECTRONIC POWER STEERING. TOOK TO DEALER FOR DIAGNOSTICS WHO STATES THE EPS AND RADIO USE THE SAME MODULE AND THE EPS MODULE REQUIRES REPLACEMENT. THE STEERING WHEEL IS LOCKED UP. THE VEHICLE IS INOPERABLE WITH THIS FIX. IT CANNOT SIMPLY BE WEAR AND TEAR ON A 5 YEAR OLD VEHICLE. THE EPS MODULE SHOULD BE MADE TO LAST A LIFETIME, AND IF NOT, THEN THE CONSUMER SHOULD BE MADE AWARE THAT IT WILL HAVE TO BE REPLACE WITHIN 5 YEARS OF PURCHASE AT AN EXPENSE OF UP TO $3K. I FEEL THIS IS A MANUFACTURER FAILURE AND SHOULD HAVE A RECALL. I WAS LUCKY MY VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OR SERIOUS INJURY COULD HAVE BEEN CAUSED SINCE THE STEERING WHEEL LOCKED UP ENTIRELY. IT DOES NOT TURN WHATSOEVER. IF I WAS TRAVELING AT A HIGH RATE OF SPEED ON A HIGHWAY OR IN HEAVY TRAFFIC, THIS COULD HAVE RESULTED IN NOT ONLY SERIOUS INJURY, BUT POSSIBLE FATALITIES.

Mileage: 125,180

ELECTRIC POWER STEERING RACK WENT OUT 26500 MILES 2700.00 TO REPLACE.THIS IS A SAFETY ISSUE! RECALLED 2015 MODEL BUT NOT 13&14! AND THEY HAD PROBLEMS. I GUESS IT WILL TAKE A DEATH.

Mileage: 26,500

WHEN STARTING TRUCK A DASH INDICATION OF "SERVICE POWER STEERING" IS DISPLAYED. ATTEMPT TO TURN STEERING WHEEL AND IT MANUAL STEERING. NO ASSIST. TURN VEHICLE OFF FOR 5 MINUTES AND START AGAIN AND ISSUE RETURNS. VEHICLE IS UNSAFE TO DRIVE WITHOUT POWER STEERING.

Mileage: 75,160

DRIVING VEHICLE WHEN DIGITAL INSTRUMENT CLUSTER WENT BLACK AND ENGINE STOPPED TOTAL LOSS OF BRAKING AND STEERING ASSIST. LOSS OF CONTROL OF VEHICLE WHICH ROLLED TO STOP. NO COLLISION OR DAMAGE TO VEHICLE. VEHICLE RESTARTS AND DRIVEABLE NO DIGITAL INFORMATION DISPLAYED. DEALER SAYS DIGITAL INSTRUMENT CLUSTER FAILURE. CONCERN DEFINITE SAFETY RISK IF HAPPENED IN TRAFFIC OR WHEN TURNING OR STOPPING. DID THE FAILURE OF THE DIGITAL INSTRUMENT CLUSTER KILL THE ENGINE OR DID SOMETHING ELSE KILL THE ENGINE AND THE CLUSTER. IF THE VEHICLE IS DRIVEABLE IS IT SAFE TO DRIVE OR CAN EXPECT REPEAT OF SAME INCIDENT?

Mileage: 100,000

ELECTRIC POWER STEERING QUIT WORKING ON 6/28/18. VEHICLE HAD ONLY 29000 MILES AT TIME OF PROBLEM. DODGE WOULD NOT COVER REPLACEMENT FOR STEERING RACK. DODGE RAM 1500 HAD A RECALL ON THIS STEERING RACK IN 2015. BUT WOULD NOT COVER THE 2013. THE COAST FOR REPLACEMENT WAS 2617.00 VEHICLE WAS IN MOTION ON CITY STREET.

Mileage: 29,000

DRIVING 2013 RAM 1500 WITH ONLY 36,623 MILES ON THE ODOMETER. MADE A RIGHT HAND TURN AT MAJOR INTERSECTION, WITHOUT ANY WARNING, THE STEERING WHEEL WOULD NOT TURN, REACTED INSTANTLY APPLYING BRAKES TO PREVENT COLLISION. AT THAT POINT, THE DASH LIGHT ILLUMINATED STEERING WHEEL, INDICATING PROBLEM AFTER THE OCCURRENCE. THIS COULD HAVE BEEN CATASTROPHIC TO OTHERS AND MYSELF, BY NOT HAVING STEERING CONTROL. AFTER TAKEN TO THE DEALER, IT WAS DIAGNOSE AS ELECTRIC STEERING MODULE FAILURE AND PART WAS NON SERVICEABLE. TO MAKE THE REPAIR, THIS WOULD REQUIRE COMPLETE STEERING RACK REPLACEMENT, ALONG WITH FRONT END ALIGNMENT. HAVING NO RECALLS AND BEING OUT OF WARRANTY, ESTIMATED REPAIR COST $2,200. IT IS A DISGRACE, THAT CONSUMERS ARE BEING PUT INTO DANGER AND THEN CHARGED FOR POORLY DESIGN PRODUCT. AFTER CHECKING, THE ELECTRIC STEERING IS A PROBLEM AND OTHER COMPLAINTS HAVE BEEN FILED. THERE SHOULD BE A CLASS ACTION SUBMITTED CONCERNING THIS ISSUE, DEMANDING COMPENSATION FOR THIS INFERIOR STEERING CONTROL.

Mileage: 36,623

DRIVING ASSISTANCE FEATURES WERE RENDERED UNAVAILABLE DURING A SOFTWARE UPDATE WHICH I BELIEVE CONTRIBUTED TO A COLLISION. THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN CONTROL WAS LOST RESULTING IN A CRASH.

Mileage: 75,000

TRUCK LOST ELECTRIC STEERING WHEN I WAS DRIVING THE VEHICLE. SAFETY ISSUE, STEERING VERY HARD TO DO MANUALLY

Mileage: 37,100

POWER STEERING MODULAR WENT BAD THAY HAD TO REPLACE THE ENTIRE POWER STEERING RACK WENT OUT WHEN I WAS DRIVING DOWN THE INTERSTATE COULD NOT TURN THE WHEELS AT ALL

Mileage: 75,000

STEERING WHEEL STOPPED WORKING WENT ROUND AND ROUND WHILE DRIVING. TRUCK HAS 31000 MILES BUT OUT OF WARRANTY BECAUSE OF YEARS. I COULD NOT STEER BUT WAS FORTUNATELY BARELY MOVING IN PARKING LOT. DODGE REFUSED TO ACKNOWLEDGE ISSUE OF PAY FOR REPAIRS. *BF *TR

Mileage: 31,000

VEHICLE HAS ELECTRONIC POWER STEERING. THE COMPUTER CONTROLLING THE POWER STEERING HAS FAILED AT 92,000 MILES. PRETTY DANGEROUS DUE TO THE SIZE, WEIGHT & TIRES ON A BIG TRUCK LIKE THIS. I UNDERSTAND THAT AT 92,000 MILE THINGS FAIL BUT THE COMPUTER THAT CONTROLS STEERING IS DANGEROUS. I CALLED CHRYSLER AND THEY SAID CAN'T HELP ME. IT HAPPENED WHEN THE WEATHER GOT COLD HERE IN ATLANTA.

Mileage: 92,000

VEHICLE RANDOMLY LOSES THE POWER STEERING AT BOTH HIGH AND LOW SPEEDS AND CAN'T BE SAFELY CONTROLLED. SOMETIMES THE LIGHT COMES ON AND SOMETIMES IT DOESN'T. HOWEVER, IT'S VERY DANGEROUS TRYING TO STEER SUCH A HEAVY TRUCK. THIS CAUSES IT TO BE ALMOST IMPOSSIBLE TO STEER THE VEHICLE AND IF YOU GET STUCK ON A HIGHWAY. GOOD LUCK IF YOU LOSE IT AND YOU NEED TO MAKE A QUICK TURN.

THE ELECTRIC POWER STEERING (EPS) FAILED WITHOUT WARNING JULY 7, 2017AT 28559 MILES WHILE TRAVELING AT 55MPH. THE VEHICLE BECAME DANGEROUSLY DIFFICULT TO STEER ALMOST RESULTING IN AN ACCIDENT. OUT OF WARRANTY THE REPAIR COST WAS $2175

Mileage: 28,595

THE COMPLAINT HAD TO DO WITH THE COMPLETE FAILURE OF THE POWER STEERING. ON THE MORNING OF OCTOBER 30 WHILE DRIVING AT APPROXIMATELY 45 MPH THE STEERING WHEEL SEEMED TO LOCK IN PLACE FOR A SPLIT SECOND AND THEN NO POWER STEERING, I WAS LUCKY TRAFFIC WAS LIGHT AND NOT IN A CURVE, I WAS ABLE TO MANUALLY PULL OF TO THE SIDE. HAD THIS BEEN IN TRAFFIC AND OR A CURVE THIS COULD HAVE BEEN DISASTROUS OF MYSELF AND ANY NEARBY DRIVERS.

Mileage: 78,000

THE COMPLAINT HAD TO DO WITH THE COMPLETE FAILURE OF THE POWER STEERING. ON THE MORNING OF OCTOBER 30 WHILE DRIVING AT APPROXIMATELY 45 MPH THE STEERING WHEEL SEEMED TO LOCK IN PLACE FOR A SPLIT SECOND AND THEN NO POWER STEERING, I WAS LUCKY TRAFFIC WAS LIGHT AND NOT IN A CURVE, I WAS ABLE TO MANUALLY PULL OF TO THE SIDE. HAD THIS BEEN IN TRAFFIC AND OR A CURVE THIS COULD HAVE BEEN DISASTROUS OF MYSELF AND ANY NEARBY DRIVERS.

Mileage: 78,000

EPS FAILURE - AN INDICATOR LIGHT THAT IS NOT IN THE MANUAL MIND YOU, SUDDENLY APPEARED AND THE POWER STEERING COMPLETELY STOPPED WORKING. OCCASIONALLY THE LIGHT WILL CUT OFF AND IT WILL WORK AGAIN FOR A SHORT TIME THEN CUT BACK ON. THIS IS VERY DANGEROUS SO THE TRUCK IS UNDRIVABLE. THERE WAS A RECALL FOR THIS ON SOME 2015 AND 16 MODELS BUT NOT 2013. I ASK THAT MINE BE INCLUDED. TO SERVICE THIS WILL COST $2300.

Mileage: 94,400

ALL STEERING WHEEL ELECTRICAL FUNCTION NOT WORKING,INCLUDING HORN,AIR CAN NOT DEPLOY, VEHICLE HAD THIS ISSUE WHEN NEW AND CLOCK SPRING AND WIRING WAS REPLACED 3 YEARS AGO, THEN RECALL WAS DONE FOR AIR BAG AND NOW THE SAME PROBLEM. LAST WEEK ALMOST INVOLVED IN ACCIDENT AND COULD NOT USE HORN TO ALERT OTHER DRIVER. CRUISE CONTROL FUNCTIONS ALSO DO NOT OPERATE, I AM AFRAID TO LET WIFE DRIVE WITH KIDS SINCE AIR BAG WILL NOT FUNCTION IF ACCIDENT HAPPENS.

Mileage: 59,000

I WAS DRIVING DOWN A CITY STREET AT 45 MPH AND MY POWER STEERING SUDDENLY FAILED CAUSING MY STEERING WHEEL TO LOCK UP. THE STEERING WAS SO LOCKED UP I HAD TO PUT ALL MY STRENGTH INTO PULLING OVER ONTO A SIDE STREET. I HAD TO DRIVE INTO ONCOMING TRAFFIC LANES AND PARK ON THE WRONG SIDE OF THE ROADWAY. AFTER SEVERAL GOOGLE SEARCHES MY VEHICLE A 2013 DODGE RAM 1500 HAS ELECTRIC POWER STEERING AND AFTER TAKING THE VEHICLE TO THE DEALERSHIP THEY SAID THE ELECTRIC POWER STEERING MODULE HAD FAILED AND NEEDS TO BE REPLACED COMPLETELY. THAT ONE PIECE COSTING $1700. MY TRUCK STILL HAS POWER TRAIN WARRANTY AND EXTENDED "LIMITED" WARRANTY THAT DOES NOT COVER THE COST OR THE LABOR FOR THE FIX. AFTER SEARCHING THE WEB SEVERAL PEOPLE WITH THE SAME VEHICLE HAS HAD THE SAME ISSUE. I BELIEVE THAT THIS SHOULD RECALLED. WHAT HAPPENED TO ME WAS VERY DANGEROUS AND I WAS ABOUT TO HIT THE HIGHWAY GOING SPEEDS OF 70-75 MPH. I'M JUST GLAD IT HAPPENED TO ME IN THE AREA IT DID. SO THE TOTAL COST OF LABOR AND REPAIR AT MY LOCAL DODGE DEALERSHIP IS $2500! I'M IN NO FINANCIAL SITUATION TO AFFORD THIS. DODGE HAS TO HAVE KNOWN THERE WAS A PROBLEM AND FOR YOUR POWER STEERING TO LOCK UP PEOPLES LIVES ARE AT STAKE AND SOMETHING NEEDS TO BE DONE OR INVESTIGATED. IN THE MEAN TIME MY RAM TRUCK THAT IS ONLY A FEW YEARS OLD WILL BE AT THE DEALERSHIP UNTIL I CAN FIND A WAY TO PAY FOR THIS. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 55,000

THE PASSENGER SIDE FRONT WHEEL BEARING WAS INIQUITOUSLY GREASED AT TIME OF MANUFACTURE, CAUSING FAILURE WITHOUT WARNING,AND THE FRONT WHEEL CAME OFF, DAMAGING THE UPPER AND LOWER CONTROL ARMS,BREAK CALIPER,ROTOR, HUB AND WHEEL ASSEMBLY, CAUSING THE TRUCK TO GO OUT OF CONTROL WITH NO BREAKS. I HAVE OBSERVED SIMILAR COMPLAINTS ON MAKEITSAFER.COM ,THIS IS A LIE SAFETY ISSUE AND COULD HAVE CAUSED A FATAL ACCIDENT HAD THIS HAPPENED ON THE HIGHWAY. FORTUITOUSLY IT HAPPENED ON A CITY STREET AT 35 MPH, WITH NO WARNING

Mileage: 35,000

TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER STARTING THE IGNITION ON THE VEHICLE, THE POWER STEERING FAILED. AT TIMES, THE POWER STEERING APPEARED TO WORK PROPERLY. THE CONTACT FELT THAT THIS WAS A SAFETY ISSUE AND WAS DANGEROUS IF THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN MOTION. THE DEALER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

Mileage: 70,000

WHILE TRAVELING ON A PAVED ROAD AT ABOUT 25-30 MPH, RIGHT FRONT TIRE BLEW OUT. THE TIRE WAS SEPARATED FROM INSIDE BEAD ALL ACROSS TOP OF TREAD TO OUTSIDE BEAD. TIRE BLOWING OUT CAUSED DAMAGE TO FENDER. NO EVIDENCE THAT THE TIRE STRUCK ANYTHING IN THE ROAD, INITIAL REPORT FROM A GOODYEAR REP SAID THAT THE TIRE JUST SEPARATED. NOTHING WAS FOUND IN THE ROAD OR VICINITY TO INDICATE THAT THE TIRE STRUCK ANYTHING

Mileage: 18,300

SHORTLY AFTER BUYING THIS PICKUP IT WOULD STALL, THE DASH HAD AN RED ELECTRICAL INDICATOR EXPOSED. THE POWER STEERING SHUT DOWN, THE BRAKES WERE NO LONGER POWER BRAKES.. THIS HAPPENED AT SPEEDS UP TO 45 MILES AN HOUR. NEVER HAPPENED AT HIGH SPEEDS. I LIVE & DRIVE ON MOUNTAIN HIGHWAYS, AND AT TIMES IT TOOK MY BREATH. I WOULD APPLY THE GAS PEDAL, IT WOULD EVENTUALLY BEGIN RUNNING AGAIN. NO MATTER THE TIME OF YEAR. IT WASN'T EVERY DAY, MAYBE GO ALONG 2-3 MONTHS NOT HAPPENS, BUT IT MIGHT HAPPEN EVERY DAY FOR A COUPLE OF DAYS. I TOOK THE PICKUP TO TOWN & COUNTRY DEALER IN ALAMOSA CO. TWICE, THEY WOULD DRIVE IT. THE EXPLAINED TO FIX IT, THEY WOULD NEED TO SEE IT HAPPEN. I DECIDED TO DRIVE IT. HOWEVER, TODAY I HAVE TO RELY ON OTHER PEOPLE TO DRIVE IT, AND I WORRY NOW ABOUT THERE SAFETY. I DECIDED TO TAKE A TRIP IN SEPTEMBER OF THIS YEAR, AND I HAVE A FRIEND DRIVING FOR ME. SO I DECIDED TO RESEARCH THE WEB ON THIS PROBLEM , FINDING THERE WERE SEVERAL CASES OF THIS HAPPENING TO DOGE PICKUPS. ONE FELLOW WAS DRIVING 80 MILES AN HOUR IN THE "FAST LANE", HIS STALLED. HE RECOMMENDED THAT IF YOU'VE HAD THIS HAPPEN TO NOTIFY YOUR STATE ATTORNEY GENERAL. I DID, THEY ASK I FILE IT WITH YOU. I'M NOT ANGRY WITH MY DEALER, OTHER THAN THE FACT THEY ASK ME TO NOTIFY CHRYSLER, AND I TOLD THE THEY SHOULD REPRESENT ME AS THEIR CUSTOMER WITH THE COMPANY. I'M 77 YEARS OLD, BEEN DRIVING OVER 60 YEARS. I'VE NEVER HURT ANOTHER PERSON IN A WRECK, BUT THIS PICKUP IS DANGEROUS. I COULD TRADE IT IN, BUT THAT ISN'T A CHRISTIAN TYPE THING TO DO TO ANOTHER PARTY. IT'S A DILEMMA THAT I HAVE NO ANSWER FOR. IF IT WERE ONLY THIS PICKUP IT WOULD BE DIFFERENT. IT'S THE ONLY MODE OF TRANSPORTATION THAT I CURRENTLY HAVE. MY DRIVING IS GENERALLY OVER THESE MOUNTAIN ROADS, TO PUEBLO, COLORADO SPRINGS, MAYBE DENVER. CHRYSLER CORPORATION NEEDS TO UNDERSTAND THE THREAT THIS PICKUP IS OVER THESE HIGHWAYS. HELP ME

Mileage: 55,000

TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS STARTED, THE SERVICE POWER STEERING WARNING LIGHT ILLUMINATED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

Mileage: 59,000

TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER(S): 15V460000 (AIR BAGS) 15V459000 (STEERING). HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

15SEP15, I DROPPED OFF MY TRUCK AT FREMONT MOTORS OF CASPER WY THIS MORNING JUST AFTER 0730 TO GET THREE RECALLS FIXED. I CALLED THE DEALERSHIP AT 1224 TO GET A STATUS UPDATE AND TALKED TO KAYLE WHO TOLD ME THAT THE PERSON IN CHARGE OF MY WORK ORDER WAS ON A TEST DRIVE WITH A CUSTOMER AND TOOK MY INFORMATION FOR THAT PERSON TO CALL ME BACK WHEN HE GETS BACK FROM THE TEST DRIVE AND WAS NOT ABLE TO GET ANY INFORMATION ON MY VEHICLE FOR ME. AT 1231 I RECEIVED A CALL BACK FROM THE GUY HANDLING MY RECALL AND SAID THAT MY TRUCK WAS DONE AND IN THE WASH BAY AND HE WOULD CALL ME BACK WHEN HE HAD THE PAPERWORK FINISHED AND TO SET UP SOMEONE TO COME TO PICK ME UP. CALLED FREMONT AT 1310 TO SCHEDULE PICK UP FOR MY TRUCK AND WAS TOLD THAT THE DRIVER WAS OUT AND THE DISPATCHER WOULD GET A HOLD OF HIM TO COME PICK ME UP. GOT A CALL FROM FREMONT SAYING THE REPAIRS WERE FINISHED AND READY AND I WOULD BE PICKED UP. I ASKED IF THERE WERE ANY CHARGES AND THERE ARE NOT HOWEVER RECALL #R36 WAS UNABLE TO BE CONDUCTED BECAUSE PARTS ARE NOT AVAILABLE, EVEN THOUGH ON THE MOPAR SITE IT SAYS PARTS ARE AVAILABLE. I DID GET A CALL FROM THE DRIVER AND WAS PICKED UP AND GOT MY TRUCK BACK. THE PEOPLE WERE NICE AND THEY WASHED THE OUTSIDE OF MY TRUCK. STILL HAVE TO COMPLETE RECALL R36. ALSO TOOK MY TRUCK IN TO HAVE A FLAT TIRE FIXED AND THEY COULD NOT FIX IT EVEN THOUGH THE PUNCTURE WAS IN THE TREAD. THEY ADMITTED TO HAVING A ?NEW? GUY AND TRIED SEVERAL TIMES TO FIX THE PROBLEM, ALTHOUGH THE PLUG SEEMED ONLY TO BE REPLACED ONCE, AND THE TIRES WERE NEW AS THE TRUCK WAS ONLY JUST OVER A YEAR OLD.

Mileage: 17,322

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND THE STEERING TURNED TOWARDS THE RIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STARTED TO SWERVE FROM LEFT TO RIGHT WHICH MADE THE VEHICLE DIFFICULT TO CONTROL. THE FAILURE RECURRED NUMEROUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC ALIGNED THE FRONT END, BUT THE FAILURE RECURRED. THE MECHANIC STATED THAT THE SPRINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.

Mileage: 23,000

HAD TO START BRAKING QUICKLY AND THE SHAKING WHAT THE DEALER NOW TELLS ME IS FROM WARPED ROTORS CREATED A VERY UNSAFE FEELING AND HAS TO AFFECT THE BRAKING PERFORMANCE. I BELIEVE THAT NO VEHICLE WITH NOW 27000 MILES ON IT SHOULD HAVE WARPED ROTORS. SEEMS PRETTY OBVIOUS THEY ARE EITHER DEFECTIVE OR THE CHEAPEST QUALITY ROTOR THEY COULD PURCHASE.THIS VEHICLE IIS DESIGNED FOR TOWING, AND HAULING A VARIETY OF IITEMS. ALSO AROUND THE SAME TIME I STARTED NOTICING AT TIMES A CLUNKING NOISE FROM THE FRONT END. THE DEALER INFORMED ME THAT IT WAS A STRUT BEARING GONE BAD. THEY DID REPLACE THAT PART UNDER WARRANTY. ONCE AGAIN THIS MADE THE VEHICLE STEERING FEEL UNSAFE. I HAVE CONTACTED RAM DIRECTLY AND SO FAR THEY HAVE OFFERED ZERO ASSISTANCE IN DEALING WITH THE BRAKE ROTOR IISSUE. ONCE AGAIN IT APPEARS THAT RAM OBVIOUSLY IS NOT CONCERNED WITH THE CONSUMERS SAFETY. WHETHER IT IS DEFECTIVE OR CHEAPLY MADE PARTS, THEY SHOULD BE MORE CONCERNED AND RESPONSIVE TO CUSTOMER COMPLAINTS. I AM NOT WILLING TO PAY TO REPLACE ROTORS AND PAFS WITH ONLY 27000 MILES ON IIT. HOW MANY OTHER RAM TRUCKS ARE OUT THERE WITH THE SAME ISSUE THAT THEY ARE NOT ADDRESSING. BRAKING AND STEERING ARE 2 TOP COMPONENTS OF THE VEHICLES SAFETY AND THEY SHOULD NOT BE ABLE TO SKIRT THE ISSUES AND PUT PEOPLES LIVES AT RISK.

Mileage: 26,000

I NOTICED SOME VIBRATION IN THE FRONT END WHEN I GOT OVER 55 MPH FOR A FEW DAYS, OFF AND ON, AND THEN THE VIBRATION ALMOST TURNED INTO A FLOATING/HYDROPLANING FEELING EVERY ONCE IN A WHILE. TOOK THE TRUCK IN TO MY LOCAL MECHANIC AND HE FOUND TWO BOLTS THAT HOLD THE RACK N PINION STEERING TOGETHER WERE ABOUT A 1/2 TURN FROM COMING COMPLETELY DETACHED WHICH WOULD RESULT IN NO STEERING CAPABILITY. HE SAID THERE WAS NO LOCK TIGHT ON THE BOLTS AND THAT'S WHY THEY VIBRATED OUT. HAD HIM FIX IT AND CALLED THE LOCAL DEALER IN MISSOULA, MT (LITHIA DODGE) WHERE I BOUGHT IT AND TOLD THE SERVICE MANAGER ABOUT IT, NOT LOOKING FOR MONEY OUT OF THEM, BUT TO LET THEM KNOW THAT THERE MAY BE OTHER VEHICLES ON THE ROAD WITH THE SAME PROBLEM THAT COULD RESULT IN SERIOUS INJURY OR DEATH. WITH ALL THE RECALLS AND NOW KNOWING THE HISTORY OF CHRYSLER DODGE TAKING CARE OF THESE PROBLEMS, I THOUGHT I SHOULD REPORT IT AS I HAVE NOT HEARD ANYTHING BACK FROM CHRYSLER/DODGE OR THE LOCAL DEALER, NOR HAS MY MECHANIC. I ALSO NOTICED ON ALL OF THE LISTS FOR EITHER BUY BACK OR RECALLS THAT THE 2013 DODGE RAM WAS NOT INCLUDED. THUS, THE REASON FOR WRITING YOU FOLKS. MIGHT WANT TO LOOK INTO THE 2013 DODGE RAM AS WELL, AS COMPLETELY LOSING YOUR CAPABILITY FOR STEERING SEEMS LIKE IT WOULD MAKE IT TO THE TOP OF A LIST.

Mileage: 30,000

ON THE INCIDENT DATE I EXPERIENCED MY VEHICLE DRIFTING TO THE RIGHT IN STEERING. I CHECKED MY TIRE PRESSURE WHICH CHECKED OUT. I THEN HAD MY ALIGNMENT CHECK WHICH WAS FINE. I WILL SOON ROTATE TIRE ALONG WITH AN OIL CHANGED. BUT I JUST SEEN THIS RECALL ABOUT THE 1500 SERIES. EVEN THOUGH MY YEAR ISN'T LISTED. I AM WORRIED AND CURIOUS AS TO IF THE PROBLEM IS RELATED WITH SIMILAR MALFUNCTIONING PARTS.

Mileage: 31,200

THERE IS A LOUD "CLICK" NOISE INSIDE OF THE FRONT DRIVERS SIDE WHEEL. IT OCCURS WHEN THE VEHICLE HAS THE WHEEL COMPLETELY TURNED TO ONE DIRECTION WHICH MAKES ME BELIEVE IT'S STEERING OR SOMETHING INSIDE THE SUSPENSION. IT WAS TOLD TO ME AT THE DEALERSHIP THAT IT WAS A BALL JOINT, WHICH WAS REPLACED AND IT STILL HAPPENED AGAIN.

Mileage: 3,000

THE 2013 DODGE RAM WAS THE FIRST YEAR TO USE ELECTRONIC POWER STEERING. THE CHIP/MODULE THAT CONTROLS THIS PROCESS IS LOCATED IN THE STEERING RACK. THE MODULE HAD AN "INTERNAL FAILURE". I WAS VERY LUCKY THIS DID NOT HAPPEN WHILE THE VEHICLE WAS IN OPERATION. THERE WOULD HAVE BEEN NO WAY FOR ME TO SAFELY GET A VEHICLE THIS LARGE PARKED SAFELY WITHOUT ANY POWER STEERING. I RESEARCHED THE ISSUE ONLINE I FOUND MULTIPLE BLOGS OF PEOPLE REPORTING THE SAME FAILURE (SOME WHO WERE DRIVING AT THE TIME). SINCE THIS IS NOT A PART THAT SHOULD BE SUBJECT TO WEAR AND TEAR, IT SEEMS DEFECTIVE AND SHOULD BE RECALLED BEFORE ANY LIVES (OR MORE LIVES) ARE LOST.

Mileage: 42,443

STEERING STICKS WHEN MAKING SLIGHT RIGHT TURN AT SPEEDS BELOW 45 MPH. *TR

Mileage: 39,000

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING 65 MPH, THE SPEEDOMETER WENT TO ZERO, THE VEHICLE STALLED, AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL RATTLED AND THE FRONT END OF THE VEHICLE MADE A CLUCKING NOISE. THE DEALER STATED THAT THE RACK AND PINION BOLT SEPARATED. THE DEFECTIVE BOLT WAS TIGHTENED INSTEAD OF REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,987. ..UPDATED 09-23-14 *BF UPDATED 10/10/14*CN UPDATED 3/26/2015 *JS

Mileage: 23,987

TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE TIRES WERE CUPPING. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE TIE ROD WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

Mileage: 22,000