2015 RAM 1500 Steering Problems

319 complaints about Steering

319
Complaints
9
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Steering Complaints (319)

Jan 1, 2026

Electric power steering would randomly fail. No inspections have been done due to it being recently, no warning lights.

Dec 22, 2025

The vehicle starts but the steering wheel won’t move. It’s very stiff and takes two pairs of hands to turn it to the left or right.

Dec 19, 2025

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a failed electronic power steering rack. In addition, the contact was informed that the electronic steering rack was internally short-circuited. The contact was informed that the electronic power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 164,000.

Mileage: 164,000

Dec 17, 2025

Sudden & unexpected power assist failure of the electronic power steering system (EPS). It had an intermittent failure for approximately 3 seconds before total failure then the steering warning illuminated in the instrument cluster. I feel that this absolutely is a safety issue, as the steering is extremely difficult to operate without the rack being powered, much more so than old style power assist, say if the belt came off of an older generation power steering system. There are no OBD2 codes associated with this failure.

Dec 8, 2025

Steering locked up while traveling down highway unable to turn the Steering wheel had to be towed from highway. NHTSA CAMPAIGN NUMBER 16V16700. MANUFACTURING CAMPAIGN NUMBER S19 THERE IS A RECALL ON THE ELECTRIC POWER STEERING..SPOKE WITH RECALL SPECIALIST AT CHYSLER CUSTOMER CARE ON 12-08-2025: @7:17PM EST . UPON TALKI G TO EMPLOYEE WHOM NAME IS ASHER ID NUMBER T033HD WAS UNABLE TO LOCATE THIS RECALL IN HIS SYSTEM AND ADVISED ME TO CONTACT NHTSA FOR RESOLUTION. MY NAME IS [XXX] CONTACT CELL AT [XXX] OR EMAIL AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Dec 4, 2025

Electric steering failed while driving

Nov 30, 2025

My 2015 ram ecodiesel is getting a brake light for ABS, traction control, emergency brake all not working. Dealership wants $4000 to fix it with a part that’s back ordered 2yr. I’m having a hard time understanding if so many people online are having this issue why it’s not a SAFETY RECALL. The stock part failed at no fault of the customers.

Nov 23, 2025

The power steering assist is not working and it can be replicated. Very hard to turn and over steering a safety issue, Accident risk as wheel does not return to straight position. There were no warning lights at all. I called stellaris customer service and documented but advised that my vin number was not on the safety recall list which is why I am reporting this. They said I can repair at ,y own expense which I can not afford to do. My case number at stellaris is 94706058

Oct 27, 2025

There is intermittent steering lock, that typically happens at slower speeds and when returning back to center/straight. When it happens, there is also a warning chime that occurs. It just started happening in Sept 2025 and has continued to occur since then.

Oct 24, 2025

Failure of power steering system

Oct 9, 2025

So those problem has been reported and delt with but continued ongoing investigations for my vehicle. I have a 2015 ram 1500 that at 100,000miles and now experiencing issues with my steering. Have ran vin and no outstanding recalls. My problem is almost like the eps stops working for brief seconds while turning at slower speeds. The problem comes and goes, no noises, lights or codes just physical hard to personally steer my truck at times.

Oct 8, 2025

Warning light for EPS and fuel pressure censor

Sep 17, 2025

Electric Power Steering Unit suddenly failed upon start-up of vehicle. This truck manufactured in Feb. of 2015 but DID NOT receive NHTSA 16V-167000. The Safety Recall indicates RAM 1500 trucks manufactured from Jan. 22, 2015 to Sept. 13, 2015. This truck is within manufactured recall dates so why isn't it flagged?

Aug 28, 2025

the electronic power steering went out while operating the pick up on a city street and I was unable to steer the vehicle which created a safety issue for the pedestrians and passengers. There were no warnings or messages indicating a problem prior to me losing steering capability. I pulled over but had to get the truck off the roadway so I drove without power steering to the repair shop. This ‘repair’ cost me $183. The repair shop said they checked for recalls with my VIN, but there wasn't anything so I paid for the repair and drove home. The very next day, the power steering went out while driving on a city street again. I took the pickup back to the dealership for further repair. In researching this issue, I noticed there was a previous recall on the 2015 and 2016 electronic power steering in the Ram trucks for this very reason. I was advised by the dealership that my VIN was not on the recall list. I also called the Ram recall center and they verified this to be true. I addition, I mailed multiple letters to the RAM complaint center but have never heard from them. I called the RAM complaint center and again was told my VIN wasn't on the recall. I expressed my concern regarding other VIN's that weren't on the recall but have experienced the safety concerns for the RAM drivers, passengers and any pedestrians or other drivers near the RAM with the issues.

Aug 12, 2025

Failed ABS Module

Aug 7, 2025

2015 Ram 1500 was driven into the garage and parked. 2 weeks later when restarted, the power steering would not work. Light in dash says Service Power Steering and also the check engine light is on. Have replaced battery, and checked all fuses, which were good. Due to the fact the truck cannot be steered, am unable to take it to a dealer for service.

Aug 7, 2025

I was driving and my truck lost all steering. I was in the middle of turning and I was unable to steer. I was almost rear ended and broad sided at the same time. Thank God the other drivers were paying attention. I spoke with my mechanic and he said that this was a common issue with my truck and this make and model. So I went online and looked and I have attached a screenshot of what I have found.

Jul 31, 2025

Power steering fails randomly at low speed leading to emergency corrections and jerking of the wheel which could cause an accident.

Jul 31, 2025

Complete power steering failure happened twice on my truck. First time was at around 150000 miles and failed while I was driving. I was driving straight and suddenly the power steering completely failed. I replaced the steering rack with a used rack from a 2013 RAM 1500 and that one failed at 235153 miles. The second power steering rack failed on vehicle startup. The date and mileage listed in the additional details are for the second power steering rack's failure. The original steering rack failed around 2021 and I was traveling around 40-60 miles per hour.

Jul 29, 2025

Power steering went out. There is an open recall for RAM 1500s that mine needs to be added to. I called in March after it happened. Recall Reference Number 11649049. Vehicle was inspected by auto mechanic on Beale Air Force Base and he identified that it should be part of the recall.

Jul 15, 2025

Loss of power steering and simultaneous loss of speedometer readings. If one is down, so is the other. It happens mostly on start (intermittent), but has been known to happen while driving. First time was July 4, then it has happened at least 5 times since.

Jul 14, 2025

Ram 1500 has intermittent power steering loss that snaps the steering wheel back to straight. I almost crashed taking a right turn as the power steering attempted to turn the wheels straight mid-turn. I was able to park the vehicle safely but no lights illuminate on the dash aside from the split-second the system malfunctions. The car does not show a code or anything for the issue and proceeds to show normal dash indicators while stationary except when you attempt to turn the wheel. This is EXTREMELY dangerous as if you do not catch the 0.5 second indicator flash you wouldn't see there is an issue with the power steering system. I believe my truck was impacted by the same issue that affected other 2015 Ram 1500's electric power steering that resulted in a recall. However mine was not included in the recall.

Jul 12, 2025

I was driving my ram 1500 and the steering all of a sudden got really hard to steer. It felt like it locked up on me. Then. It broke free. It kept doing it all the way home.

Jul 7, 2025

Power steering fault at highway speed multiple times, difficulty turning wheel. Intermittent and sporadic issue. "Service Power Steering" intermittently shows on dash.

Jul 3, 2025

I was driving on the highway when my power steering assist stopped functioning and almost caused a major traffic collision. I was able to limp the vehicle to a dodge dealership who informed me that the problem was in fact the EPS module that controls the power steering. Dealership nor Dodge will pay for the issue knowing it is an issue that almost caused a major accident. Made complaint with Mopar and customer service and they said nothing they will do. I find this disheartening that they know this major problem exists and offer no solution or assistance. I see your office still has an open investigation into this issue. Please help me get this fixed as I shouldn't have to put out over 4k to fix a known faulty part. Thank you.

Jul 2, 2025

The contact owns a 2015 Ram 1500. The contact stated that while his wife was pulling into the driveway, the vehicle lost power steering functionality. There was no warning light illuminated. The dealer was contacted and confirmed that the VIN was not under recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

Jun 30, 2025

My truck's electric power steering is failing and should be added to the current investigation RQ 23-003. I am hopeful that you will make a decision to order FCA to replace, at no charge, all of the affected electric power steering units on Ram 1500 trucks, including mine.

Jun 26, 2025

The electronic power steering component itself is failing. When turning the steering wheel one way the wheel will jerk the opposite direction and be very difficult to turn due to the power steering failing. An indicator light on the instrument panel comes on that states to service the steering control system and then shuts off by itself. This impacts the safety of all those in or around the vehicle when in motion due to steering becoming impossible or next to impossible to control. The vehicle has never been under water nor in the snow to cause any such damage. The problem is continuous and can be reproduced and inspected at any time supporting this claim. The factory has a recall in place for this year model and month range for when this truck was produced but my vin is not showing up as being part of the troubled load. It however does fit all of the criteria outlined by the manufacture and current issued recall.

Jun 20, 2025

Electronic steering rack Start to intermittently lose steering, causing random difficulty steering while in operation.

Jun 16, 2025

The electronic steering on my truck is failing prematurely and poses a risk to my safety and that of the drivers around me. When I drive it and go to make turns, the power steering will go in and out causing various levels of strength needed to control the vehicle while turning.

Jun 16, 2025

I am experiencing electric-power-steering problems on my 2015 Ram 1500. Although my truck is outside of Recall S19, I understand Recall VB9 / TSB 19E-077 allows dealers to inspect the eps gear serial number for contamination. I am formally requesting that my vehicle be inspected under this bulletin and that goodwill assistance be provided if the EPS gear is contaminated. Please advise next steps.

Jun 9, 2025

The contact owns a 2015 Ram 1500. While the contact's wife was driving approximately 65 MPH, several unknown warning lights illuminated. The contact stated that the vehicle slowed, and the RPMs fell to nearly zero. The contact stated that the vehicle also experienced power steering failure, and the transmission shifted into park (P) and could not be taken out of park (P). The contact stated that the vehicle was towed to a local dealer. The vehicle was diagnosed, and it was determined the ABS module needed to be reprogrammed. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 160,000.

Mileage: 160,000

Jun 5, 2025 Crash

Unknow

Jun 4, 2025

The contact owns a 2015 Ram 1500. The contact stated while driving 70 MPH, the vehicle experienced loss of power steering functionality. The contact pulled over to the side of the road, and turned off and restarted the vehicle. The contact resumed driving; however, the power steering was intermittently inoperable while driving. The contact stated that the failure had been recurring while driving, causing the vehicle to jerk while turning. The vehicle was taken to the dealer, where it was diagnosed and determined that the steering rack and pinon gears, the intermediate shaft, and the steering wheel needed to be replaced. Additionally, an alignment was needed. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 105,000.

Mileage: 105,000

May 30, 2025

Intermittent power steering loss. Steering becomes very difficult to turn and unsafe as it is unpredictable. The issue is persistent and ongoing.

May 28, 2025

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to the dealer, where it was diagnosed that the electronic steering module and rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

Mileage: 97,000

May 20, 2025

Steering stopped working power assistance and it shows it’s a recall concern with your agency. They Deny it’s a recall item this is dangerous. So I started a case number 93065509.

May 6, 2025

The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 70 MPH, the steering wheel became difficult to turn in either direction, and the message "Service Steering" displayed. The vehicle was taken to the local mechanic, who was unable to determine the cause of the failure, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 53,000.

Mileage: 53,000

Apr 30, 2025

The contact owns a 2015 Ram 1500. The contact stated while driving 45 MPH, the power steering became inoperable. The contact stated that the message to service the power steering was displayed. The contact stated that the check engine, service ESC, power steering failure, and service back over prevention camera warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacture was not notified of the failure. The approximate failure mileage was 95,000.

Mileage: 95,000

Apr 29, 2025

The contact owns a 2015 Ram 1500. The contact stated that while operating the vehicle, the steering wheel became very difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the EPS circuit control was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 118,000.

Mileage: 118,000

Apr 29, 2025

ABS system went out 3 years ago. The truck was still drivable and used extreme caution when doing so. This morning the power steering went out which is directly related to the ABS system. I noticed that a recall was issued for 2017 and beyond models of the Ram, but why not 2015. My truck has less than 100,000 miles and is now completely undriveable because the ABS cant be fixed.

Apr 28, 2025

Power steering stopped working - understand there is a recall on manufacture years 2015 and newer - mine falls in the date range but my VIN is not a part of the issued recall "S19"

Apr 26, 2025

I have a 2015 Ram 1500 Laramie that I've owned for just over a year. I have already had to replace the EPS rack and pinion once, due to losing all power steering while driving with my kids. I paid $1,800 for the rack and pinion with a limited warranty. The warranty is now up and I am having to buy another rack and pinion from $1,800-$2,500. When I was driving my kids to school, my steering wheel completely locked up and I could not control my vehicle. This has been an ongoing issue and my truck has been inoperable for three weeks. MOPAR is selling dangerous vehicle that are not road worthy that endanger not only my family's lives, but those also on the road. This issue needs fixed, because I am now paying for a vehicle that is unsafe and is putting me in financial hardship. The issue has been confirmed by a mechanic shop to be the EPS rack and pinion system. There was zero warning each time this has occurred, I just lost complete control of my vehicle without warning.

Apr 23, 2025

2015 ram 1500 truck the abs module failed , the truck will put itself in park and it has to be towed to a safe place, the truck has been taken to a dealer and they have no parts to fix it with, the warning lights did come on but by that time the truck was not drivable , it has been almost 6 months and the parts number 68228991ad is under engineer review and they are not making the part . there are 1.2 million trucks that need parts ,a recall is on some vin numbers but not all thanks.

Apr 18, 2025

The electric power steering has slowly become sluggish. At first I noticed the steering wheel was not returning to center after a turn and I would have to assist steering the truck back straight. This started maybe a month ago and being mechanically inclined I thought maybe it was an alignment issue (not enough caster possibly). Then as I left home this morning, out of the blue, the steering was very heavy with substantially less assist. It was difficult parking and even more sluggish returning to center from a turn requiring full hands on steering back to straight ahead. Looking the issue up on the Internet, I find a recall for this issue in 2016 on a small number of this model and now an new ongoing NHTSA investigation since August 2023. I am the third owner of this truck and it has had great care and is in generally fine condition for a 10 year old truck. I have already had to convert the truck back to coil spring suspension due to the air suspension system crapping out. I don't believe a steering system should give out at only 109,000 miles. I believe Stellantis should be held accountable for major system such as steering failing with such low mileage.

Apr 17, 2025

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed and making a turn, the vehicle experienced a loss of power steering assist. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not made aware of the failure. The failure mileage was unknown.

Apr 17, 2025

Power Steering failed while driving. Hard to steer truck. Brought it to a mechanic who diagnosed it with a Failed EPS

Apr 16, 2025

Electric power steering. Total loss of power steering.

Apr 7, 2025

I was parking and my steering went out with no warning.

Mar 24, 2025

The contact owns a 2015 Ram 1500. The contact stated while driving at speeds under 20 MPH and making a right turn, the power steering failed, and the steering wheel became difficult to turn. During the failure the message "Service Power Steering" was displayed. The contact stated that the failure had occurred while reversing and making a left turn. The vehicle was taken to an independent mechanic who diagnosed that the steering rack was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not yet contacted. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 132,000.

Mileage: 132,000

Mar 20, 2025

While driving there is intermittent loss of power steering during a turn where at times it will be hard then easy to turn. While at highway speed it causes issue with maintaining your lane and in town making short turns can be hard. There is no warning before it happens and it's completely random.

Mar 20, 2025

On 3/19/2025 steering wheel would lock up for a second while turning. This is now continually happing and service power steering light comes on for a second then turns off.

Mar 18, 2025

The contact owns a 2015 Ram 1500. The contact stated that while driving 55 MPH, the vehicle lost power steering functionality. The message "Service Power Steering" was displayed. The contact pulled over to the side of the road and waited to restart the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed that the electronic steering had failed. The vehicle was not repaired. The contact stated that the failure persisted, and the vehicle was no longer being driven. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 111,300.

Mileage: 111,300

Mar 16, 2025

When turn the steering wheel feels like it doesnt want to turn and almost wont but then it will go back to normal buf then it will do it agian this happens 2 or 3 times during 1 turn. It happens in when turning in both directions but only on the turn on when wheel is turning back to stright. My safty and other drivers or pedestrians could be injured or be killed by this happing not being able to turn the truck where it is meant to be turned. I afraid that it is going to get worse and i may hit someone or something. There was no warning before,during, or after this happening had a OBD 2 tester hooked up to after it happened the 2 time and it showed nothing about anything relevant to this problem. The shop said that it could be a part failure or malfunction and quoted me $3500. I just bought the truck and knew i would have some problems to fix buying a used truck. But the motor and transmission were hood so i wasnt thi king there would be any really big expenses. Buf then this happened. I called the previous owner and asked if he had any problems similar to that and he said he did but only when it was cold after truck warmed up he wouldn’t notice it, but also said that he didn’t drive it much the last few months due to him having a new truck. He told me he first noticed it around September 2024.

Mar 14, 2025

Steering gear has signs of internal shorting. Component is electric. Results in total loss of power steering. My vehicle has the same exact issue as the one noted in recall S19 (see attached document) but is not noted as an open recall with Chrysler Dodge Open Recall Hotline or Stew Hanson Dodge in West Des Moines, IA.

Mar 13, 2025

The eps failing. Losing steering.

Mar 7, 2025

The contact owns a 2015 Ram 1500. The contact stated that while driving at approximately 25-30 MPH, the power steering became inoperable. The contact was able to continue driving; however, the steering wheel was difficult to turn. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 125,000.

Mileage: 125,000

Mar 4, 2025

The contact owns a 2015 Ram 1500. The contact stated while driving at approximately 10 MPH, the steering wheel became difficult to turn in either direction, with the message "Service Power Steering" displayed. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet contacted. The failure mileage was 150,000.

Mileage: 150,000

Feb 17, 2025

I was driving to work one morning and my power steering just stopped working and the service power steering light lite up and luckily I was about to pass a gas station so I had to slow way down to turn the steering wheel to get into the lot I pulled to the gas pump to get fuel and shut the truck off and was hoping it would reset which it did but now when the truck is setting still running you can't turn the steering wheel unless you give it gas and start moving and it'll start working again.

Feb 5, 2025

I’ve had a complete loss of steering control while driving on highway coming home from work last night. There was no warning it just failed. I was able to manhandle the truck on the highway and limp home. My first thought I had my power steering pump fail but when I couldn’t find a pump on my engine I google search the problem and found out that this is a known issue but my truck was not included in the recall issued back in 2016.. I was completely unaware my 2015 Ram 1500 had this issue until it failed last night on me. I’m afraid to take to the dealer because I’m sure this will be a large repair bill. I wish they would include my vehicle in the recall!!

Jan 22, 2025

While driving my truck with randomly loose power steering and this happens at all speeds. It will also make my dashboard go crazy move my dashboard measurement alol over the place like a haunted clock. It will also give me more messages such as service power steering, electronic throttle control, service shifter, service transmission, service airbags. This will then cause my car to not shift up or down a gear while driving. This will happen and then if I unplug my battery for 10 minutes or so it goes away and then will randomly come back same day or the next day. My power steering will go out whether I’m parked going 10 miles an hour or if I’m going 75 miles an hour which is a gigantic safety issue. My steering wheel will randomly lock up and my car with then to move left and right as it locks up. In addition the check engine will either light up or not light up and then will disappear. I did take my truck back to the dealership to where I purchased it and was not able to solve the issue they attempted to fix it for a total of 36 days two times of which they “fixed” it but then I’d be driving on the highway and it would be doing it all over again. This has been going on since October 21 2024 and is not safe to drive but don’t have a choice as it is my only means of transportation so I try to manage it the best I can. I see multiple posts online about the same thing I believe there needs to be a safety recall on this regarding the entire wiring system, the electronic power steering module or the electronic throttle module. This needs to be addressed.

Jan 13, 2025

LOSING STEERING FUNCTIONS (PER LIMITED RECALL). MY TRUCK WAS NOT LISTED IN THE RECALL OF ELECTRONIC POWER STEERING FAILURE

Jan 11, 2025

Feels like the steering keeps going in and out one second it is okay the next it is very hard to steer were you can barely turn the wheel at all at any speed

Jan 6, 2025

Electric power steering rack has failed. It's very, very hard to steer the vehicle. Happened when it was cold and snowy out. I'm lucky it occurred in my driveway, and I wasn't at speed on the highway! Dealer says it's a module in the steering rack. Quoted over 3k to replace the electronic power steering rack. I can't afford that... That kind of repair was never anticipated when I purchased this vehicle.

Jan 1, 2025

Truck loses power when you accelerate at any various moments. Forces you to put it in park and then I'll have to restart the engine and then it'll drive normal like nothing happen. Power steering is a little hard which cruise control doesn't work when this is happening.

Dec 19, 2024

The contact owns a 2015 Ram 1500. The contact stated upon starting the vehicle and shifting to drive(D), the vehicle lost power steering functionality. The contact stated that upon turning off and restarting the vehicle, the power steering became functional. The contact stated that the failure had been recurring upon starting the vehicle and while driving. The power steering warning light was illuminated. The contact stated while driving 60-70 MPH, the steering wheel seized. The contact was able to pull to the side of the road. The contact stated that upon turning off and restarting the vehicle, the power steering became functional; however, the failure persisted. The vehicle was taken to an independent mechanic, where the contact was referred to the dealer for assistance. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering control module (PSCM) had failed. The dealer determined that the PSCM and the rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 50,500.

Mileage: 50,500

Dec 16, 2024

The contact's husband owns a 2015 Ram 1500. The contact stated that while driving at various speeds, the steering wheel became firm. There was no warning light illuminated. Due to the failure, excessive force was needed to steer the vehicle. The vehicle was towed to the dealer on several occasions; however, the dealer was initially unable to determine the cause of the failure. The contact was informed that the rack and pinion and the rear differential case needed to be replaced. The vehicle remained with the dealer due to parts being on backorder. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 187,000.

Mileage: 187,000

Dec 12, 2024

The power steering fails whenever the outside temperature is cold, below about 45 deg F. The failure occurs when the truck is started. The failire is very consistent, but again only when cold outside. When the failure occurs, after warming the engine compartment for 30-60 minutes and restarting the truck, the steering is then OK and the truck can be driven normally. When the failure occurs, the engine runs OK, and the truck can be operated, but without power steering it is very hard to drive safely. When the failure happens I have not tried to drive the car on roadways since it is very difficult to steer the truck. However, I am concerned that the steering failure could happen when driving, especially if the outiside temperature gets cold. I have consulted with an authorized RAM dealer and was told the electronic power steering module would need replacement, with estimated cost $3700. I decided against having the steering replaced, since the truck is usable once the engine warms. The dealer did not inspect the truck, since it only has failed on cold mornings in my driveway, so the failure and warning messages are gone once I drive it to the dealer. When the failure occurs there is a red message on the dashboard to "Service Power Steering". This message is somewhat redundant-- the lack of power steering is very evident as soon as you try to drive the truck.

Dec 4, 2024

During colder weather the power steering does not work. Any time the temperature is below 65 the light blinks and there is no steering. Even after cleaning battery connections well and replacing the fuses it does not work. We were towing just fine in the afternoon then in the morning when we attempted to drive it was out!

Dec 3, 2024

Electronic Power Steering unit/rack failed. Vehicle is available for inspection, although would need to be towed. My safety and other drivers around me has been put at risk due to losing all power steering while driving down the highway. All it would take is losing power steering in a curve on a major highway to cause a major accident. The Electronic Power Steering units on multiple year model Ram 1500's has been reported, my truck alone has lost steering once in October, and again for half of November up until today, December 3rd. My individual EPS has not been inspected by anyone. There is no warning light when the power steering fails, you will be driving along just fine and the next moment, your steering is lost and extremely difficult to move. Once you limp to safety and shut your truck off, a "Service Power Steering" message will pop up and remain on your dash until your power steering unit is replaced.

Nov 24, 2024

On my 2015 ram 1500, When it's gets cold out my EPS freezes up to the point where I cannot turn the wheels. I have to let my vehicle run for awhile to regain steering. It also keeps going out when I'm driving. Some days my steering will work fine and other days it doesn't. There is no warning light that comes on on the dash before the steering doesn't work.

Nov 22, 2024

My vehicle steering system totally not working . so hard to turn the vehicle . there is some safety recall for same year and same model cars but i cant find my car is included . i m having the same issue with other truck which is same year and same model trucks . safety recall S19/NHTSA 16V-167. Why is my truck not included on this safety recall.?. THANKS IN ADVANCE .

Oct 23, 2024

The contact owns a 2015 Ram 1500. The contact stated while her husband was driving 30 MPH and making a turn, the steering wheel was significantly difficult to turn. The vehicle was taken to an independent mechanic, where the contact was informed that the Electric Power Steering (EPS) had failed; however, the part to do the repair was on an indefinite backorder. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering). The dealer was contacted and informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Oct 17, 2024

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

Mileage: 100,000

Oct 15, 2024

Drove from North Carolina to Wisconsin [XXX] for a vacation, second day, [XXX], in Wisconsin went to start up my truck and had a "Service Power Steering" light appear on my dash. Steering wheel was extremely stiff to turn left and right. I tried disconnecting the positive terminal on the battery with no success. I called 3 different Dodge dealers in Wisconsin to see if they had any information on the issue. I was then notified of a possible Electric Power Steering (EPS) failure. Being 1,800 miles from home, this was not very exciting to hear. I was able to disconnect both terminals of the battery and get my power steering back in order to white-knuckle drive back home with the hopes of not losing my power steering while driving through the mountains. I will be calling my local dealer tomorrow, October 16, 2024 to inquire about possible steps to resolve this issue going forward. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Oct 7, 2024

The contact owns a 2015 Ram 1500. The contact stated that while driving at lower speeds, the steering wheel would become stiff. No warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 101,000.

Mileage: 101,000

Sep 27, 2024

I was driving on the highway when my power steering went completely out. I had no warning and had no idea what was happening. I could not steer my vehicle. There were other drivers all around me and they all had to avoid my truck. I gradually slowed down and was able to pull it off to the shoulder, almost getting in multiple accidents on the way. I called the closest dealer and they said it was a failure of the electrical power steering system. I was able to get my truck to the dealership. They inspected the truck and they said the part that failed was the power steering rack (Part #68628858AA) and that there was no recall for this system. My truck has now been in the shop for over two weeks and the dealership says this part is on backorder (Which is a clear indication that there is a bigger issue with this part). After doing some online research, I found there have been numerous reports of power steering issues and recalls for 2013-2016 Dodge Ram 1500s which makes me question why my vehicle wasn't included. This was a terrifying situation and I think this requires the attention of the NHTSA.

Sep 20, 2024

Driving on the highway and power steering failed. Almost got into an accident pulling off the highway. Power steering failure light came on the dashboard. Dealer told me the recall had nothing to do with my VIN. There was no accident to cause the problem. The truck is in overall great condition. I think there are many Ram 1500 trucks out there that fall under the 2016 power steering recall and mine is one of them. Quoted out $3,000 and no sign of a power steering rack available for who knows how long. Very discouraged and taken advantage of.

Sep 17, 2024

Intermittent issue with power steering where the wheel becomes extremely hard to turn in both directions. Also have had issue where wheel will stop turning midway through a turn and when trying to return to center.

Sep 6, 2024

ABS module has failed and is affecting steering, transmission and speedometer. Truck is not driveable and dealer cannot obtain the needed ABS module. Manufacturer is not supplying them. Truck spent June and July on dealer lot but no repair is possible. Truck was towed to my home and is useless in current condition.

Sep 2, 2024

Number 8 roller fell down and cause the camshaft to have deep groove in the loob. I rebuilt the upper part of the motor bur now still getting check engine light on… july 2023 2nd) Now the power steering is trying to lock up while driving. On sept 2, 2024

Aug 30, 2024

The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the service power steering warning light illuminated. The vehicle was driven to the residence. The following day, the vehicle was started, the service power steering warning light was illuminated. Additionally, the power steering was inoperable and failed to function as intended. The contact performed a diagnostic test and retrieved DTC code: C2217, which indicated a failed power steering unit. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact researched NHTSA Campaign Number: 16V167000 (Steering); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 108,000.

Mileage: 108,000

Aug 23, 2024

Power steering stops working. Then will be being working again.

Aug 8, 2024

My power steering failed suddenly while driving in the middle of a turn. I nearly crashed into a group of people on a sidewalk because the wheel was nearly impossible to turn. I was given no warnings or indicators ahead of time. I now have the "Service Power Steering" light on my dash and it is still very difficult to turn my wheel. A reputable mechanic has inspected the issue and has identified that the power steering module is completely malfunctioning and they will need to replace it entirely (quoted $3500.00). I have seen that there was a recall specifically for power steering on 2015 Ram 1500's, but Fiat/Chrysler has advised that my VIN does not qualify for the recall. This sudden failure on the power steering is extremely dangerous and could cause loss of the life to drivers, passengers, or bystanders. Please urge Fiat/Chrysler to issue a recall on all 2015 Ram 1500's!

Aug 3, 2024

The steering in the truck prevents us from safely making necessary left and right turns when backing up and driving forward. It has caused near accidents and had it investigated at the local RAM dealership. The steering is defective, but will cause us thousands of dollars to replace because a recall has not been solidified. Fix this please for the safety of my children.

Jul 30, 2024 Crash

I have replaced the rack and pinion on my truck 3 times so far. It keeps failing. This is unacceptable. There is obviously a problem and Ram has to address it. How is it possible only certain trucks qualify for a recall regarding the same exact thing. My truck is currently at the shop getting the rack and pinion replaced again. As they were trying to get the truck into the bay, due to the power steering not working, it was crashed into a pole. This needs to be resolved asap!

Jul 30, 2024

The steering system failed as I was about to begin backing up. A service light came on to service power steering. I no longer had any power assist to turn the wheel and it was nearly impossible to turn enough to get out of the traffic way. No fix has been performed yet.

Jul 28, 2024

My truck wheel does not turn and I’m getting the service power steering on my dash with the red wheel and exclamation mark!!! Please advice why isn’t there a recall yet this been going on for a couple years now

Jul 23, 2024

Truck completely lost steering control while maneuvering. When trying to turn left the truck would violently turn the steering wheel to the right, and vise versa. Or just not turn at all. This is a major life safety issue and needs to be recalled immediately.

Jul 1, 2024

While traveling at 40 mph my steering locked and was unable to turn the wheel at all. By the time I stopped I was on the shoulder of the opposite lane. Lucky for me there was no traffic or else it would have been a head on collision. Had the truck towed and learned that the electronic steering failed and the replacement parts were 90 days plus on backorder. After searching 2 weeks found a used one in a junk yard. this problem will cause an accident that could easily be fatal.

Jun 30, 2024

The power steering went out as I was about to drive the 2015 Ram 1500. The vehicle is available for inspection. A warning light appeared on the dash..red steering wheel with red exclamation mark. I was not able to drive the truck as I could not turn the steering wheel. I had it towed to the local RAM dealer who gave me an estimate to replace steering rack and pinion. The truck has been garage kept and has less than 5,000 miles on it !!!

Jun 26, 2024

While turning into a parking lot from the road, the steering locked up and was impossible to turn left or right. Basically stuck in the middle of the turn lane and parking lot. Flatbed tow truck was called and transported to a local repair shop.

Jun 25, 2024

I experienced partial loss of electric power steering or (EPS) while driving. if I turn the wheel roughly 30 degrees either way the power steering is out. There was no crash but this did happen while driving and I did have difficulty making a turn, if there was more traffic or if I was on a tighter road I could have easily hit someone else or run off the road. There were no warning lights or messages that indicate the problem before it happened or after. I've had a local dealership (where I bought the truck) and another independent service center inspect it and confirm that the EPS system is the problem and needs to be replaced. The local dealership wants over 6k for the repairs and refuses to work with me on that until this is an official recall. My understanding is that there is an open investigation on this issue, is there any timeline on when it could be resolved? My vehicle is available for inspection if necessary.

Jun 10, 2024

Intermittent loss of power steering. Difficult to turn wheel at low speeds. Steering is tight then will loosen causing it to be difficult to control vehicle while turning. Ram dealer installed new steering rack and pinion which cost me $4,100 on May 15, 2024. However, steering problem is still occurring.

May 10, 2024

The contact owns a 2015 Ram 1500. The contact stated that while the vehicle was parked, the steering wheel became abnormally stiff and was difficult to maneuver. The contact also stated that the vehicle was losing motive power. The contact stated that the steering wheel warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 190,000.

Mileage: 190,000

Apr 30, 2024

Electric power steering rack module went bad. This is a known problem and can cause accidents.

Apr 30, 2024

When driving steering becomes stiff and almost uncontrollable. It happens intermittently however becoming more frequently and more stiff each time. No warning lamps or messages before, during or after it happens. When steering is stiff it makes it difficult to steer, like there is no power steering at all. It can be difficult to keep my truck in its correct lane while driving. This has been happening for several months now, I am not sure of specific date it started happening. Happens at various speeds between 35 and 65 MPH

Apr 29, 2024

The contact owns a 2015 Ram 1500. The contact discovered that the NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The contact stated while driving the vehicle at approximately 5 MPH, the steering wheel locked up and the contact was unable to turn the steering wheel. The vehicle was restarted, however, the failure recurred. The message stated that "Power Steering Service" was displayed. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

Mileage: 94,000

Apr 15, 2024

The contact owns a 2015 Ram 1500. The contact stated that while making a left or right turn the steering wheel failed to return to center automatically. The contact had to use an excessive amount of force to assist with straightening the steering wheel. The failure occurred intermittently. There were no warning lights illuminated. The vehicle had not been taken to the dealer. The contact learned of NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was 170,000.

Mileage: 170,000

Apr 11, 2024

The vehicle had a sudden loss of power steering. The vehicle is difficult to turn right or left.

Mar 28, 2024

In June of 2023 my ABS module went out part #68228991AD was told part was on back order till September 2023, this has continued so that as of this date I'm being told that expected part availability is April 2024. This part is a crucial Saftey part for the use of this vehicle. Beyond the lack of ABS breaking or traction control, the vehicle has lost cruise control, & brake control on a hill.

Mar 26, 2024

The contact owns a 2015 Ram 1500. The contact stated while driving 25-40 MPH, the vehicle lost power steering functionality. The contact stated that the failure had been recurring at slower and higher speeds. Additionally, the contact stated that the steering wheel failed to return to the center after making a turn. The contact stated that the vehicle was scanned using an ODB scanner but was unable to retrieve diagnostic test codes for the failure. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 16V167000 (Steering) however, the dealer informed the contact that the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,930.

Mileage: 105,930

Mar 25, 2024

Electric Power steering it is now. I will try and keep it when repaired. The Truck would not turn with out using two hands and pulling and wasn't very responsive then. yes at an independent shop and at a dealer. No warning lights ever came on independent shop computer says working fine. Everything was fine and it quit working on a trip to the store. I'm glad my kid wasn't driving. I have drove old trucks without power assisted steering and had an idea how to get it to turn. Women and old people wouldn't be strong enough to turn it and would likely crash very dangerous. Mine obviously should have been recalled with the other 2015 models because it has failed just like them. I know this issue is still under investigation according to an article in August of 2023. This is a very dangerous situation when it happens my truck has only 113k on it. steering shouldn't ever fail at that low of use. These should be banned they are not safe.

Mar 25, 2024

Power steering hard to turn truck when driving.Very stiff.When driving on curvy highways Going right on slightly (curves) wheel fights back going left.Like a pulsating pull. With power steering you can turn the wheel with your finger right to left, but can’t with the stiffness. Haven’t had it checked out yet.

Mar 22, 2024

The vehicle experiences a loss of power steeing assist, extra steering effort is required especially at lower speeds, increasing the risk of a vehicle crash. The electric power steering is problematic.

Mar 13, 2024

Steering is very hard all of a sudden

Mar 12, 2024

I was driving home from work and my electronic power steering gave out and came back and gave out repeatedly, no warning light or signs of this. Came home to google it and saw this was being investigated and wanted to share that I also am experiencing it. This is dangerous because it becomes INCREDIBLY hard to steer.

Mar 4, 2024

The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering functionality. The contact stated that the power steering seized. The vehicle was driven to the residence. The contact contacted an independent mechanic. The vehicle was diagnosed, and the mechanic retrieved a fault code for steering failure. The vehicle was taken to the dealer and the contact informed the dealer of the code that was retrieved. The contact also informed the dealer of the NHTSA Campaign Number: 16V167000 (Steering). The contact was advised that the vehicle VIN was not associated with the recall and that the repair would not be covered. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,400.

Mileage: 129,400

Feb 25, 2024

Steering gets very stiff. Sometimes can not turn the wheel. Not good if it's moving in traffic.

Feb 20, 2024

The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 35 MPH and attempting to make a right turn, the steering wheel became very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 105,000.

Mileage: 105,000

Feb 15, 2024

Steering is partially failing. Hard to turn the steering wheel and can not turn as much.

Feb 12, 2024

This has happened 3 time now and basically has been parked since. We have had it to the repair shop and they couldn't find anything. Repair shop even has contacts who work for Chrysler in CO. We live in SD, it's winter. So vehicle need to warm for some time before driving. On all 3 occasions vehicle was warmed up for 15-30 mins. Hop in pickup to leave our yard and shift into drive. Steering wheel acts as if it's still locked. 1st time it lasted 5-10 seconds, I forcibly tried with all of my might to turn the wheel but could not get it too. Also tried shifting though gears while rolling. It just suddenly unlocked. The 2nd and 3rd time it lasted 30-60 seconds before it unlock. As a parent this vehicle isn't safe. What if it locks up while driving at 80mph on the interstate while my kids are in the car with me? I do have a video of it but it won't allow me to upload it.

Feb 10, 2024

COMPLAINT/INCIDENT.On February 9th 2024, I was making a right hand turn onto main Street. My speed was under 10mph, closer to 5mph. . Without any warning or MIL, my truck suddenly went from easy steering to unable to move the steering column and jerked/locked the wheel by 90 degrees to the left. In other words, the steering wheel went from the 3:00 position and locked into place at the 12:00 position at the apex of the right turn. This put me on a path to driving into a 2story brick building. I was unable to accelerate and I was unable brake momentarily. The engine sputtered a few times; and that is when the MIL lit up on my dashboard stating “electronic power steering service” and “low battery voltage”. After the lights came on, the steering was brought back to normal along with the acceleration and my brakes. After the MIL displayed, steering resumed enough to pull into a parking spot. All of this occurred within 80ft from the apex of the corner to where the truck finally locked up. Total distance traveled 195 ft from start of turn to parked. The steering column and wheel completely locked up once in parking spot. I weigh about 230 lb and I could literally hang off the wheel without the wheel moving an inch.. At home, the power to the truck did not turn off like it normally would after 30 secs. The manual neutral transmission switch was pulled, which normally does not interfere with shutdown. After disengaging the truck powered off. However, I was unable to restart and only a clicking noise was heard. A battery booster jumpstarted successfully. No MIL on dash on startup. Surprisingly, the steering came back to normal. PART NUMBERS. The EPS numbers on the outside casing are P68242957AD and TIC2794A8134. Neither of these numbers have been listed in any of the documentation provided by the NHTSA on the power steering recall nor the reopened investigation.

Feb 8, 2024

Power steering is intermittently failing, making it hard to turn.

Feb 8, 2024

Power steering goes on and off, and sometimes works fine. but it can happen when you drive the car that is not safe.

Feb 5, 2024

My power steering has suddenly became very stiff when turning left or right and the suddenly loosens up causing the truck to quickly shift left or right. It is every turn into a road or stop sign and there’s hesitation or a glitchy jerky feeling around curves going normal speed limit. There were no warning signals lights or errors before during or after the incident.

Feb 5, 2024

Whenever the ambient temperature gets below 40 deg F, the "Service Power Steering" warning message appears and the steering doesn't work. The fuse is OK. The battery is OK. The connections going to the steering rack don't have any corrosion on the pins. I opened the steering rack to see if there was any water infiltration that might be causing a short on the circuit board, but it is dry. I saw the 2015 Ram 1500 had a recall for steering issues, but my VIN didn't qualify for the recall. There are no parts available to fix this problem, which tells me this is a widespread issue with the Ram 1500 trucks.

Feb 4, 2024

My husband was driving the vehicle when the power steering failed momentarily. It went back to normal but since it is going in and out intermittently. The mechanic will be giving it this week

Feb 1, 2024

Drove the truck to work, parked it and the steering was normal. When i left work the steering was very heavy. I have not yet had it looked at by a repair shop.

Jan 28, 2024

Power steering very stiff, doesn't return to center. Intermittent normal to very stiff steering while driving. Reading that some have had steering totally " lock " up and not turn at all.

Jan 17, 2024

While driving down the road, power steering light came on and lost all steering on the truck. Was luckily able to avoid another car and safely get the truck to the side of the road to get it towed.

Jan 14, 2024

Electric power steering randomly stops working. Can be very dangerous when you’re turning sharp and expecting it to return to center after the turn and it doesn’t.

Jan 12, 2024

Power steering fail. 2015 Ram 1500

Jan 3, 2024

going around a curve and the steering wheel locked up. The steering wheel is unresponsive at times and seems to have dead spots when turning. There is also a dry screech when turning the steering wheel at low speeds.

Jan 1, 2024

The electric power steering fails when in low temperatures, Usually below 40 degrees. After the truck gets up to temperature the power steering starts working. It has not been inspected by anyone and it is unknown if it could be available for inspection. I have read on multiple forums of people having the same issue. There were no warning lamps present. It is a safety issue because it will happen when you are first taking off. For example it power steering will work coming down the driveway then when you get on the road it will go out, and after the truck gets to running temp. It will start working again.

Dec 9, 2023

Power steering service warning came on while turning at low speed.Experienced jerky and erratic steering at lower speeds. Adviced by mechanic to have towed for service, not safe to drive.

Nov 21, 2023

*Intermittent/Random Loss of Power Steering. Yes, available for inspection. *When it fails vehicle becomes extremely difficult. Several of near crashes due to steering fail. I currently am not driving to the high risk and awaiting results and actions from NHTSA/Governments current investigations. *Dealer said my VIN is not covered under the current recalls. *I asked my dealer to inspect during oil change and tire rotation service. I do not know if they documented it in their system. It currently was not failing when they checked for codes/errors. *Red warning steering wheel indicator on dash during failures.

Nov 20, 2023

The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH, the steering wheel became firm which made the vehicle difficult to operate. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the electric power steering assist being inoperable. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 179,000.

Mileage: 179,000

Nov 14, 2023

Electronic power steering very hard and stiff. Slowly getting worse. No accident reported but major safety concern.

Nov 14, 2023

Electric power steering has failed on the vehicle. We are aware of a recall on trucks manufactured at the same time and wonder if our vehicle should be included in the recall.

Nov 13, 2023

I was driving down the highway at 65 when all of a sudden I lost my steering. No warning or anything.

Nov 1, 2023

While driving at all speeds I lose my power steering. It appears it comes and goes while driving which is very dangerous. I did research and found that an open investigation is going on for 2015 Ram models that were built between January and September of 2015. Mine was built in June of 2015 but does not have an active recall. The cause of this is potentailly contaminated electric power steering unit circuit boards. I called Ram hot line and they said that my truck was not affected even though it falls within the date of mfg range and it is doing the exact same thing others described.

Oct 26, 2023

My 2015 ram steering locks up, can't turn the wheel, highly unsafe. There is a recall for 2015 Ram's that were manufactured from jan-sept. Mine was manufactured in June. A recall for the same issue I'm having, but for some reason my vin isn't attached to that recall. This is highly unsafe, it is clearly a manufacture defect. And rams helpline is completely unhelpful.

Oct 11, 2023

The electronic power steering has failed and does not currently work.

Oct 7, 2023

Power steering on left hand turns quits intermittently at different speeds. Right turns seem to be unaffected.

Oct 4, 2023

Power steering intermittent failures

Sep 25, 2023

Intermittent steering loss All steering components replaced by dealer 2 years ago due to intermittent steering loss and the replacement unit is also experiencing same issue, intermittent steering loss. No warning lights or messages on vehicle now or the 1st time

Sep 22, 2023

I was driving my vehicle when suddenly I lost all control of power steering. The light came on and thank goodness I made it home safely as this was quite dangerous. I am EXTREMELY upset and annoyed that this has happened. When I research online it shows that there was a recall for my model year but only ~400 affected trucks. I do not feel this is accurate as I have experienced the same exact thing. After taking it to a Ram Company they have informed me it is a power steering issue and it has now been there over a week with the part continuously being pushed back as it is on back order. If the part is on back order I assume there is an influx of people also having this issue. I now am without a vehicle for who knows now as it is not safe to drive with no power steering and illegal to do so in all 50 states. Please contact me with further questions. Thank you

Sep 15, 2023

Steering lamp turned on dash. NO power steering. Vehicle very hard to control. Problem comes and goes when vehicle turned on and off. Maybe it will work...maybe it wont. Has happened for 3 months now. EXTREMELY dangerous. Vehicle is not driveable with this issue. Cost to repair: $3000 estimate. Mfgr SHOULD be repsonsible! Danger to ALL vehicles on road.

Sep 12, 2023

Powerstering failed. I'm going around a corner and lost my powersterinf and almost went into uncommon traffic. Just a few days later my dad told me he hurd a raidio show talking about my exact problem. I called a dealer and they told me they have no recalls. Now I am hearing the adds on the radio about 2015 and 2016 dodge rams having a contaminated circuit board. There were no worning lights at first but now I have a check engine light on. I had a local macanic look at the truck and he told me that he believes it's the contaminated circuit board.

Sep 8, 2023

The contact owns a 2015 Ram 1500. The contact stated that on numerous occasions while driving at undisclosed speeds, the steering wheel intermittently became stiff, and the vehicle became difficult to maneuver. No warning light was illuminated. An undisclosed dealer was notified of the failure and an appointment was scheduled. The contact was informed by the dealer that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 191,000.

Mileage: 191,000

Aug 28, 2023

Intermittently loosing power steering at all Speeds. Very scary to drive.

Aug 25, 2023

The electronic power steering rack failed. It became dangerous as the power steering would go in and out, therefore, putting myself and others at the risk of a collision or crash. The dodge dealership was able to replace the unit, but it took 1-1/2 months as the part was on backorder and it cost $3,600. There was a recall on this exact issue for my same model and year, however, I was told my truck was not part of the recall.

Aug 21, 2023

The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH, the steering wheel became firm. There was no warning light illuminated. The dealer was contacted and stated that the vehicle was not under NHTSA Campaign Number: 16V167000 (Steering). The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not included in the recall. The contact was referred to the NHTSA Hotline. The failure mileage was 75,000.

Mileage: 75,000

Aug 21, 2023

The Power Steering in my vehicle fails while driving. It works sometimes and then stops working. This happens while driving. This is extremely dangerous to myself and others as it becomes very difficult to steer the vehicle while driving.

Aug 21, 2023

The contact owns a 2015 Ram 1500. The contact stated that while driving approximately 60 MPH, the vehicle lost power steering functionality and the steering wheel became difficult to turn in direction while attempting to switch lanes. Later while driving at an undisclosed speed, the braking system failed with the ABS warning light illuminated before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the electronic steering rack and lower steering shaft and bolts were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 116,000.

Mileage: 116,000

Aug 20, 2023

I noticed that every time I went out to drive my 2015 Ram 1500 somewhere that the steering would get hard to turn. This would happen on and off every time and seems to be progressively getting worst. I started researching the power steering figuring that I need fluid only to learn that the power steering is an electrical assist system. I then read more about the investigation and what could happen. I currently have not driven much and am scheduled to take it in to the dealership for repair.

Aug 20, 2023 Crash

My power steering locked up while driving causing me to run over a curb damaging my tire on the front right side and possibly undercarriage damage

Aug 20, 2023

Power steering went out while driving. This is a common problem with this year truck. I spent $3600 on a new rack and pinion. This should be a recall. The truck only has 80k miles on it.

Aug 17, 2023

My steering when out and says check power steering on dash

Aug 15, 2023

Approximately 8/1/23 upon starting the truck I found that the power steering was sluggish. I did not lose control but found some resistance when turning the steering wheel. The power steering fluid was not low and there were no indication of any leakage. This lasted two to three days and then cleared up on its own. On 8/15/23 it was driven to several destinations and the steering was optimum. Upon starting the truck after my last stop the power steering was again sluggish , worse than the previous episode. I had seen on television after the first occurrence that the Ram1500 was once recalled due to power steering problems and my vehicle falls into the manufacture date for known problems. This is available for inspection and there was no accident. It does pose a hazard if it starts while I am driving. The truck has not been confirmed by a dealer or service center but I have spoke to one.

Aug 12, 2023

The electric power steering on my 2015 ram 1500 Slt v8 5.7L quad cab has went out. I keep calling dodge dealerships and have even contacted NHSTA about the issue and I keep being told there is no recall on the power steering yet I keep seeing news reports all over the internet and TV about ram recalls on electric power steering years 13-16. The power steering went out on me as I was drive home and nearly cause an accident on the highway.

Aug 11, 2023

According to Ram, some vehicles have a faulty circuit board that may cause the electronic steering to fail. I'm currently experiencing intermittent steering loss, that jolts the wheel. This seems dangerous and ram should replace it asap.

Aug 10, 2023

Steering issues, it is becoming difficult, as the steering wheel is getting harder to turn at times or either to loose. The steering is partially crooked as well. I have had an alignment completed on 8/3/2023, but the issue is still there.

Aug 10, 2023

Power Steering in and out. Could be driving and making a turn and all of a sudden the power steering fails and wheel tightens up

Aug 9, 2023

Power steering appeared to malfunction. Vehicle was difficult to steer, and wheel would not return to center when turning to the left. Problem is intermittent, dealer/mechanic has not replicated the issue, and there is no police or insurance report to go witn it as there was no accident. Visual inspection of the vehicle show no broke or worn suspension components. No warning lights were present, and no symptoms leading up to the event. The concern started about a week ago on 8/2/23

Aug 9, 2023

The contact owns a 2015 Ram 1500. The contact stated while driving 65 MPH, the vehicle lost power steering functionality, and the contact pulled off the roadway. The power steering warning light was illuminated. The vehicle was towed to the dealer and was diagnosed with an electronic power steering (EPS) unit failure. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer was notified of the failure but was unable to assist. The failure mileage was 86,500.

Mileage: 86,500

Aug 9, 2023

The contact owns a 2015 Ram 1500. The contact stated that while driving at various speeds, the power steering assist intermittently failed to operate as needed, without warning. Over time, the failure became more frequent and excessive force was needed to steer the vehicle. The contact had taken the vehicle to a dealer and was informed that the VIN was not under recall. The manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

Mileage: 150,000

Aug 9, 2023

The contact owns a 2015 Ram 1500. The contact stated that while his son was driving at an undisclosed speed and attempting to turn into the driveway, the vehicle lost EPS functionality. After restarting the vehicle, the vehicle seemed to return to normal functionality, but the failure had since become a regular failure. The EPS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the EPS unit. The vehicle was repaired. After investigating the failure, the contact related it to NHTSA Campaign Number 16V167000 (Steering), but the VIN was not included. Upon further investigation, the contact became aware of NHTSA Action Number: RQ23003 (Steering). The manufacturer was notified of the failure, and a case was opened. The failure mileage was 56,000.

Mileage: 56,000

Aug 9, 2023

The power steering failed while driving at 60 mph putting me and my wife and other motorists at dangerous risk. The truck has been parked and unable to drive. There was no previous warning until the power assist failed and locked up also before stopping the only warning was when this happened driving and the message was service power steering and a red blinking icon

Aug 8, 2023

I was driving home when the power steering suddenly failed and I received an emergency alert on my dashboard simultaneously. I was in the middle of heavy traffic and I had cars to my left and a curb and sidewalk to my right. There was no prior warning to this event. There was nowhere for me to pull over when the incident occurred, but I was able to nurse the vehicle to my home. I took the vehicle to my dealer where they determined that I needed a complete new rack and pinion power steering. Dealer installed NAPA approved part which cost me $1878.28 plus $390.89 for the installation. Total cost of this specific repair was $2269.17. The incident and repair took place in October 2022. The NAPA approved part was selected due to the timeliness of the repair needed.

Jul 19, 2023

Air suspension began to fail over and over while driving causing the vehicle to become unstable. First dealer says it’s a air compressor, then it’s the manifold that controls the air, then they aren’t sure why it kept happening ended up needing to replace the rear air bags because they kept failing. Major safety concern almost flew off the highway because of how quickly the air got dumped.

Jul 19, 2023

While driving at low speeds the steering becomes difficult like the electric power steering is failing. It’s intermittent but is becoming more consistent. Feels like the power steering system is failing.

Mar 22, 2023 Crash

The contact owns a 2015 Ram 1500. The contact stated that while driving 30 MPH in inclement weather, the power steering assist failed without warning going around a curve. Due to the failure, the contact drove into a ditch which caused minor damages to the front end of the vehicle. The air bags did not deploy. There was no injury sustained. A police report was not filed. The contact used excessive force to steer the vehicle to her destination. The dealer and the manufacturer were notified of the failure, and the contact was informed that there were no recalls on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering) which she linked to the failure. The vehicle was not repaired. The failure mileage was approximately 148,000.

Mileage: 148,000

Mar 14, 2023

INTERMITTENT FAILURE OF POWER STEERING AT SLOW SPEEDS SUCH AS WHEN TURNING IN AN INTERSECTION. THERE WAS A RECALL S19 FOR THE ELECTRONIC POWER STEERING CIRCUIT BOARD FOR SELECTED S/N BUT THIS S/N WAS NOT INCLUDED. THE BUILD DATE WAS IN THE DATE RANGE OF THE RECALL. I BELIEVE THEY FAILED TO IDENTIFY THIS UNIT. I CALLED FSA AND THEY WOULD NOT RETROACTIVELY INCLUDE THIS IN THE RECALL. THE DEALER STATED THERE IS NO WAY TO DIAGNOSE SUCH AN INTERMITTENT FAILURE. HOWEVER, THESE ARE THE EXACT SYMPTOMS IDENTIFIED IN THE RECALL.

Mar 3, 2023

The power steering has suddenly started feeling very sluggish and harder to turn. Seems more apparent at slower speeds. I see it is electric power steering assist.

Mar 2, 2023

The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed and making a right turn, the vehicle lost power steering functionality. The dealer was contacted, and the dealer stated that the vehicle was not included in NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was contacted, and the manufacturer also stated that the vehicle was not included in the recall. The failure mileage was 134,000.

Mileage: 134,000

Feb 24, 2023

The contact owns a 2015 Ram 1500. The contact stated while attempting to make a sharp right turn; the vehicle lost motive power and stalled without warning. Due to the steering failure, the vehicle coasted across the intersection. Upon restarting the vehicle, the power steering assist failed to operate, requiring excessive force to steer the vehicle to the shoulder of the road. Upon investigation, the contact discovered NHTSA Campaign Number: 16V167000 (Steering) and 19E077000 (Steering) which he linked to the failure. The manufacturer was notified of the failure but was informed that the vehicle was not included in the recalls. The vehicle was driven to the dealer where the vehicle was diagnosed with a steering gear failure. The vehicle was not repaired and remained in the dealer possession. The failure mileage was approximately 140,000.

Mileage: 140,000

Feb 24, 2023

Power steering went out at 70 mph, making it extremely dangerous to get the truck across 2 lanes of traffic , to the side of the road, dash said “service power steering “ when taken to dealer, no code showed up. My wife could have been severely injured or even died! This is the 3rd time it happened. How can I get it repaired, if they can’t figure out why it went out???

Feb 15, 2023

Drove 5 miles and made it to my home then lost steering ability. Screen on dash suddenly said “service power steering”. (Or something like that). I don’t have enough muscles to turn the steering wheel to the hard right to turn. Husband had to turn it up into my driveway. Looked online said check fuses. Just pulled then replaced same fuses then had steering again. Scared to drive truck again. Old power steering recall fixed. (…or says it was.)

Feb 7, 2023

The electric power steering racks on these trucks fail, and can cause an increased risk of losing control causing an accident. Mine is starting to fail, and Dodge is saying that they haven't issued a recall. I believe that they should.

Feb 6, 2023

The contact owns a 2015 Ram 1500. The contact stated that once the vehicle was started and shifted into drive while making a left or right turn, the steering wheel became difficult to maneuver however while driving straight, the steering wheel returned to normal functionality. The contact also stated that the steering wheel was intermittently jerking. The dealer was notified of the failure and an appointment was scheduled. The vehicle was not diagnosed or repaired. The check engine warning light was illuminated. Additionally, the contact stated that previously, the check engine warning light was illuminated; however, the vehicle was taken to the dealer where the check engine warning light was reset however, and two days later, the check engine warning light illuminated again. The contact referenced NHTSA Campaign Number: 16V167000 (Steering). The manufacturer was not notified of the failure. The failure mileage was approximately 146,000.

Mileage: 146,000

Feb 3, 2023 Crash

My Steering went suddenly stiff making it extermely hard to turn, this resulted to my truck clipping/crashing into the front side of a parked commercial vehicle. My car rolled over and me and my passenger was injured. The truck was inspected and the technicians final conclusion was that the accident took place because the electronic power steering lost communication.

Jan 18, 2023

I have no power steering assist. There is a recall on this problem but according to Fiat - Chrysler my truck is not included in the recall. I could understand this if the manufacturing dates were much further apart. The beginning date for the recall is January 22, 2015. My truck manufacturing date is listed as January 2015, with no day given. Seems like there is a chance mine could be affected by the same problem. I have not had it fixed yet so the problem is still there. It is available for inspection. The problem started approximately mid December 2022 and has gotten steadily worse.

Jan 12, 2023

My electric power steering is intermittently working like in the S19 recall states and I never had this recall taken care of to my knowledge. I bought the truck brand new and it falls under the vehicles affected. I do not know where to start with this issue and I am hoping that you can help me see this thru to get fixed correctly. It is a very dangerous issue

Jan 12, 2023

The contact owns a 2015 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer, where it was diagnosed that the power steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The manufacturer advised the contact to file a complaint with the NHTSA Hotline. The contact related the failure to NHTSA Campaign Number: 16V16700 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 92,000.

Mileage: 92,000

Jan 3, 2023

complete loss of power steering. Power steering unit still in vehicle and available for inspection upon request. currently looking for a replacement

Oct 11, 2022

Rack and pinion loss of power can’t steer it to hard to make a turn or do a lane change

Sep 26, 2022

Trucks power steering has been clutching out

Aug 18, 2022

There is intermittent power steering loss. My truck is not part of the recall to replace the EPS for recall S19.

Jul 22, 2022

2015 RAM 1500. CONSUMER WRITES IN REGARD TO DEFECTIVE POWER STEERING UNIT.

Jun 5, 2022

Power steering doesn't work when turning, especially at slow speeds. A recall was done for a problem with circuit board chip, but dealer claims my truck doesn't qualify

May 17, 2022

The contact owns a 2015 Ram 1500. The contact stated that the vehicle intermittently lost power steering functionality. The contact stated that after waiting for a while the power steering returned independently. The vehicle was not taken to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall for the failure. The approximate failure mileage was 171,000.

Mileage: 171,000

May 13, 2022

The contact owns a 2015 Ram 1500. The contact stated that while driving at slow speeds, the steering would suddenly become very difficult to turn in either direction. The contact indicated that the failure was intermittent. The cause of the failure was not yet determined. The manufacturer local dealer was notified of the failure but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 80,000.

Mileage: 80,000

Apr 18, 2022

This truck has electric power steering, which happens to stiff up when driving sometimes. it can go with days not happening then come back, I restart the truck and everything seems to work fine until you start to drive for a short distance. I checked my u clamps ball joints ect.. all looks great, only thing left is the power steering motor.

Apr 16, 2022

The Electronic Power Steering "Service Power Steering" warning light has come on my 2015 Dodge Ram Big Horn and the electronic power steering is not functioning creating a safety hazard. I am the original purchaser of the vehicle. The vehicle has 29,379 original miles. The vehicle was assembled in February of 2015. Numerous vehicles were recalled (recall S19) that were manufactured between January and September 2015 due to a contaminated circuit board. I contacted the dealer where I purchased the vehicle (Jeff D'Ambrosio Dodge Chrysler, Downingtown, PA) and I was told that my vehicle was not included in the recall and that my warranty has expired. I will be contacting FIAT Chrysler Monday morning. I feel as though this is a major safety hazard similar to the recall and with the low mileage on the vehicle the manufactured should replace the unit FREE OF CHARGE. Dealer would not order the parts until consumer paid for them up front. Upon paying $2,327.75 for the part consumer was then informed that the parts were not available due to a nationwide shortage and they don’t know when they will receive them.

Apr 15, 2022

Extra force needed to steer

Apr 15, 2022

Power steering assist failure.

Apr 11, 2022

While pulling a loaded trailer I was going around a right-hand bend in the road at about 35mph and the steering locked up throwing us off the road into a ditch. Thank God it did not throw us into oncoming traffic. Couldn't move the steering wheel at all with two men trying together. Required a tow truck to move to dealer. Also having issues getting the cruise to engage.

Mar 8, 2022

The contact owns a 2015 Ram 1500. The contact stated while driving 35 - 45 MPH and making a turn, the vehicle lost power steering assist inadvertently. There were no warning lights illuminated. The contact was able to continue to drive the vehicle however, extra effort was needed to steer the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 16V167000 (Steering) because the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and confirmed the dealer information. The failure mileage was approximately 75,000.

Mileage: 75,000

Mar 3, 2022

Power steering failure Comes and goes

Feb 1, 2022

The contact owns a 2015 Ram 1500. The contact stated that while driving at 35 MPH, the power steering assist failed, and the steering wheel was difficult to turn. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 127,935.

Mileage: 127,935

Jan 28, 2022

Especially at slow speeds steering is stiff and hard to turn. It is especially dangerous cornering as it tends to stay in direction of turn. I'm scheduled to have this looked at by the Dealership 2/07/22.

Jan 6, 2022

The contact owns a 2015 RAM 1500. The contact stated that while the vehicle was parked with her sitting in the passenger’s side seat, the transmission inadvertently shifted into drive and the vehicle began to rollaway. There were no warning lights illuminated. The contact shifted the vehicle into park and the vehicle stopped. There were no warning lights illuminated. The contact referenced NHTSA Action Number: PE16014. The contact stated that while she was preparing to make a turn from a complete stop, the steering wheel inadvertently lost power steering functionality. The power steering warning light was illuminated. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact continued to drive the vehicle. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in NHTSA Campaign Number: 16V167000 (Steering). The manufacturer referred the contact to the NHTSA for assistance. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 100,000.

Mileage: 100,000

Dec 29, 2021

Power Steering Assist is random. The steering is difficulty randomly changes between easy to difficult causing unexpected steering changes. This Electronic Power Steering (EPS) unit is NOT part of a similar recall (NHTSA Campaign Number: 16V167000); however, the symptoms are identical. This EPS unit serial number is TIC3394C5021

Dec 20, 2021

Recall 16v-167 has been issued. However, my ram has the exact power steering problems of intermittently locking up while driving at 65,000 miles. The vin spectrum is not broad enough.

Sep 16, 2021

POWER STEERING FAILURE, NEED TO STRONG ARM AND MUSCLE IT IN ORDER TO MAKE TURN AT LOWER SPEEDS, VERY HARD TO TURN INCREASING RISK OF CRASH, DEALER SAID THERE WERE NO RECALLS FOR STEERING AT THIS TIME. NO WARNINGS NO MESSAGE AND THIS STARTED SEPTEMBER 5TH 2021. FELT ODD AT FIRST WHEN TRUCK GRABBED THE ROAD WHEN TURNING AND HAS GOTTEN MUCH WORSE WITH TIME.TRUCK HAS 80000 MILES

Sep 10, 2021

We have intermittent loss of power steering resulting in hard steering and then coming back on, resulting in easy steering with no warning. We have checked connections under the vehicle at the steering unit and they are good and clean. We had an analyzer hooked up to check and it said no communication with the module. I see online this has happened frequently on these vehicles and feel it is a safety concern that FCA should address. I talked to FCA service and they said there are no open recalls on this vehicle. This happens at all speeds and was rarely happening but increasing in frequency for the last couple of months. Please respond to me at my E-mail ([XXX]) Thank you, sincerely [XXX], maintenance manager @ Precision Electrical Contractors LLC INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Aug 20, 2021

The EPS(Electronic Power Steering) get a little bit hard at slow speed and sometimes you need to use more hand power to steer the vehicle. You can turn off and turn back on the truck and the problem is gone, you dont know when is going to happen again. Normally when you trun on the vehicle in the morning the steering wheel system is a bit hard and you can feel that it get stuck for a moment and then release. There is no message in the dash or any light on. I have not take the truck to any dealer to verify the problem. I did a research and there were a recall for some 2015-2016 models but my VIN is not in that list. I also know that this is happening to more people with a 2015 model but still is not a recall. Do we need to wait until someone crash or have a major issue to consider this a recall,

Aug 16, 2021

The contact owns a 2015 Ram 1500. The contact stated while the vehicle was at Walmart to have the tires replaced, the contact was informed that the steering wheel became difficult to turn and the mechanic was unable to drive the vehicle into the bay to replace the tires. The contact stated that the service power steering system warning light was illuminated. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V167000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Mileage: 130,000

Jun 24, 2021

The contact owns a 2015 Dodge Ram 1500. The contact stated that while driving at 55 - 60 mph, the steering wheel stiffened up and was hard to steer. The dealer was made aware of the failure and informed the contact that the VIN was not included in a recall for the failure. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with NHTSA. The failure mileage was 86,000.

Mileage: 86,000

Apr 9, 2021

TRAVELED APPR. 1/2 MILE, 30 MPH ENGINE LOST POWER, RATTLED AND CLANKED LIKE TIMING WAS OFF WOULD HARDLY MOVE- STALLED ME ON BUSY 2 LANE HWY. TRANSMISSION KNOB LOCKED UP, ERRORS READING ADJUST TRAILER BRAKE SLIDER- NO TRAILER CONNECTED TO ME. TRIED ADJUSTING, ALLOWED ME TO PUT IN PARK, COULD NOT GET BACK OUT OF PARK, WOULD NOT LET ME SHUT OF ENGINE. IT WAS TOTALLY STALLED, BUT RUNNING LIKE A CLANKY TRAIN- FINALLY WAS ABLE TO GET TRUCK IN REVERSE AND BACK INTO DRIVE 500 FEET BEHIND ME. HAD NO POWER STEERING AT ALL. ENGINE WAS LOPING SO BAD IT FELT LIKE I HAD A FLAT TIRE. GOT THE TRUCK IN DRIVE - STILL LIMITED POWER, NO POWER STEERING. GOT TRUCK UP TO HOUSE SAFELY OFF ROAD- YELLOW ENGINE LIGHT WAS ON. I WAS ABLE TO GET TRUCK IN PARK ON SELECTOR KNOB. SHUT TRUCK OFF. CALLED TO MAKE AN APPT. TO GET TRUCK IN. TRIED TO START TRUCK AND WOULD TURN OVER BUT WILL NOT START. I GOT NOTICE SEVERAL MONTHS AGO OF LOSS OF CRANK POSITION. I CALLED LARSON DODGE TO GET IT FIXED AND THEY SAID THEY DID NOT HAVE INFO ON HOW TO FIX IT YET, TO CALL BACK AFTER FIRST OF YEAR. SO HERE I AM. IT IS VERY SCARY TO PULL ONTO MAIN 2 LANE HWY AND TOTALLY LOSE POWER AND CONTROL ALL AT THE SAME TIME. NO SHOULDER ON ROAD, CAN NOT EXPLAIN THE FEELING BUT IT IS AN AWFUL FEELING TO BE IN MOTION AND LOSE ALL CONTROL OF THE VEHICLE. THIS DEFINITELY IS DANGEROUS AND EASILY PEOPLE COULD DIE FROM IT IF IT HAPPENED ON THE FREEWAY OR ANY BUSY ROAD. PLEASE PEOPLE BE AWARE OF THIS. THIS FAULTY SITUATION COULD EASILY COST YOU AND YOUR LOVED ONES AND OR COMPLETE STRANGERS THEIR LIVES. NOT SO MUCH BY THE VEHICLE ITSELF, BUT BY LOSING POWER AND CONTROL, YOU CAN EASILY GET SLAMMED INTO. I WAS JUST WAITING TO GET HIT, BUT A VERY AWARE SEMI TRUCK DRIVER SAW I WAS IN TROUBLE AND STOPPED BEFORE THE OPENING OF THE DRIVE TO ALLOW ME TO BACK UP INTO IT. I COULD NOT GO FORWARD. THE CONTROL KNOB WOULD NOT LET ME PUT IT IN DRIVE.

Mileage: 99,000

Apr 1, 2021

I HAVE HAD TWO PROBLEMS WITH MY VEHICLE. THE FIRST IS THAT THE CRUISE CONTROL INTERMEDIATELY WORKS AND THEN DOESN'T AT TIMES. THE SECOND, IS THAT THE POWER STEERING INTERMEDIATELY WORKS AND THEN SUDDENLY WILL GO OUT IN MIDDLE OF A TURN. I TOOK IT TO A LOCAL MECHANIC AND HE HOOKED HIS SCANNER TO IT AND ALTHOUGH THERE WERE NO WARNING LIGHTS ON, HE RESET THE COMPUTER IN THE VEHICLE. THIS ACTION WORKED FOR APPROXIMATELY ONE HOUR AND THE THEN THE ISSUE WITH THE POWER STEERING RETURNED. I'VE LOOKED UP RECALLS ON BOTH THESE ISSUES AND HAVE NOTICED THERE ARE RECALLS ASSOCIATED WITH THESE PROBLEMS WITH RAM 1500, HOWEVER MINE IS NOT LISTED. I BELIEVE THEY NEED TO BROADEN THEIR RECALL ACTIONS BEFORE SOMEONE LOOSES THEIR LIFE DUE TO MECHANICAL FAILURE.

Mileage: 119,000

Mar 12, 2021

ON SATURDAY POWER STEERING WENT OUT WHILE I WAS TURNING INTO A GAS STATION IN THE AFTERNOON. DROVE IT BACK TO THE HOTEL AND LEFT IT PARKED OVER NIGHT AND NEXT MORNING SUNDAY POWER STEERING STARTED WORKING AGAIN. LATER THAT SUNDAY NIGHT I LEFT TO GO TO THE GROCERY STORE AND POWER STEERING STOPPED WORKING AGAIN. THEN MONDAY MORNING I WENT TO WORK AND POWER STEERING WORKED AGAIN. NO MORE ISSUES SINCE THEN AND THAT WAS IN DECEMBER OF 2020, NOW YESTERDAY 3/11/21, POWER STEERING GOES OUT INTERMITTENTLY GOES OUT WHILE DRIVING WHEN I'M MAKING A SHARP TURN OR CORNER THEN WHILE I'M DRIVING STRAIGHT THE POWER STEERING COMES BACK ON. VERY SCARY AND DANGEROUS WHEN IT HAPPENS WHILE DRIVING. IF THE TRUCK IS STATIONARY AND I TURN THE STEERING WHEEL HARD IN ONE DIRECTION OR THE OTHER THE POWER STEERING GOES UP AND COMES RIGHT BACK. I HAVE A VIDEO OF IT GOING OUT WHEN I WAS SITTING IN A PARKING SPOT WHEN I TURN THE STEERING WHEEL IT GOES OUT. BUT I CAN'T UPLOAD A VIDEO.

Mileage: 93,000

Mar 5, 2021

MY STEERING HAS BEEN GETTING STIFF LATELY, ON BOTH RIGHT AND LEFT TURNS AS I'M DRIVING. MY HUSBAND FIRST NOTICED IT ABOUT A WEEK AND A HALF AGO. MY BALL JOINTS AND TIRE RODS ARE IN EXCELLENT CONDITION, NO UNEVEN WEAR ON MY TIRES. IT'S ALL JUST IN THE STEERING WHEEL. MY HUSBAND LOOKED UP THE PREVIOUS RECALL ON THE TRUCK BACK IN 2016 ON THE STEERING, HE IS NOTICING THE SAME THING HAPPEN AS LISTED IN THAT RECALL. HOWEVER THERE IS NO RECALL ON MY STEERING. I'M NOT SURE IF THAT RECALL HAD EVER BEEN DONE OR NOT BUT SOMETHING IS GOING ON WITH MY TRUCK.

Mileage: 199,850

Mar 1, 2021

THE VEHICLE'S AIR SUSPENSION SYSTEM SUDDENLY FAILED DURING DRIVING. THE AIR SUSPENSION SYSTEM CONTROLS THE RIDE HEIGHT OF THE VEHICLE, AND THE RIDE HEIGHT ALSO IMPACTS THE VEHICLE'S STEERING ALIGNMENT. MY UNDERSTANDING IS THAT THE ISSUE IS THAT THE NITROGEN AIR SUSPENSION SYSTEM PERFORMS A SELF-CHECK UPON START-UP AND PURGES A SMALL VOLUME OF AIR AND INGESTS OUTSIDE AIR, WHICH CONTAINS MOISTURE. DURING THE WINTER MONTHS, THIS MOISTURE GETS INTO THE SUSPENSION'S COMPRESSOR, AND CAUSES PREMATURE FAILURE DUE TO FREEZING. THE COST OF REPAIR/REPLACEMENT FOR THIS AIR SUSPENSION COMPRESSOR IS $1200, AND WILL FAIL AGAIN WHEN THE SAME CYCLE REPEATS. CHRYSLER/RAM IS AWARE OF THE ISSUE, AND THERE ARE TSB'S ABOUT AIR SUSPENSION ISSUES, AND MULTIPLE CUSTOMER CARE CASES, BUT THEY REFUSE TO ISSUE A RECALL. IF THIS SYSTEM FAILS DURING DRIVING IT CAN CAUSE A SUDDEN LOSS OF CONTROL DUE TO VEHICLE GEOMETRY CHANGES. I WAS ON A HIGHWAY WHEN THIS HAPPENED, AND HAD TO PULL OVER TO THE SIDE OF THE ROAD, AS THE WARNING SAID SEEK "IMMEDIATE REPAIR" OF THE AIR SUSPENSION SYSTEM. I CONTACTED CHRYSLER, WHICH ACKNOWLEDGED THE ISSUE, AND OPENED A CASE, BUT LATER DENIED THE CASE. THIS ISSUE IS DOCUMENTED AMONG MANY OTHER CHRYSLER AIR RIDE SUSPENSION VEHICLE EQUIPPED OWNERS. THE ONLY RECOURSE IS TO REPLACE THE SYSTEM WITH LIKE PARTS (WHICH FAILS AGAIN), OR TO SWAP THE AIR RIDE SYSTEM FOR TRADITIONAL COILS AND SPRING SUSPENSION, WHICH IS COSTLY. THE AIR RIDE SYSTEM IS A COSTLY FACTORY UPGRADE. HAD CHRYSLER DISCLOSED ISSUES WITH SAID SYSTEM, I WOULD NOT HAVE PURCHASED IT, ESPECIALLY SINCE THIS ISSUE IS MOST PROBLEMATIC FOR COLD CLIMATE OWNERS, WHERE TEMPERATURES DIP BELOW FREEZING. ONE NEED MERELY GOOGLE, "CHRYSLER AIR SUSPENSION FAILURE" AND IT RETURNS "ABOUT 1,260,000 RESULTS".

Mileage: 72,000

Feb 13, 2021

WHEN OUTSIDE TEMPERATURES ARE BELOW 20 DEGREES THE POWER STEERING DOES NOT WORK. AFTER THE MOTOR WARMS UP I CAN TURN THE ENGINE OFF AND RESTART AND THEN THE POWER STEERING WILL WORK

Feb 9, 2021

MY POWER STEERING WENT OUT. IF I WARMED THE TRUCK UP AND SHIFT IT OFF, THEN RESTARTED IT THE STEERING WOULD WORK AGAIN. THEN THE VEHICLES STEERING WOULD GO OUT WHILE DRIVING. THE CHECK ENGINE LIGHT TURNED ON AND THEN THE STEERING LIGHT. NOW THE POWER STEERING DOESN'T WORK AT ALL. I AM TOLD FROM A MECHANIC WHO HOOKED UP TO MY COMPUTER THAT THIS IS AN EXTREMELY RARE INCIDENT FOR A TRUCK SO YOUNG. AT THIS TIME I AM BEING TOLD IT IS NOT A RECALL BUT IT CERTAINLY SEEMS LIKE A RECALL TO ME. THE POWER STEERING WOULD GO OUT WHILE DRIVING ON A ROAD OR HIGHWAY GOING STRAIGHT OR TURNING. *TR

Mileage: 175,000

Feb 8, 2021

THE POWER STEERING IS INTERMITTENT, SOMETIMES IT WORKS FINE SOMETIMES IT IS VERY DIFFICULT TO STEER

Mileage: 120,000

Jan 25, 2021

POWER STEERING NOT WORKING AT FULL CAPACITY.

Mileage: 70,000

Jan 22, 2021

ELECTRIC STEERING QUITS WORKING AND THE STEERING WHEEL GETS HARD TO TURN, IT'LL BE FINE THEN ALL OF A SUDDEN IT'LL QUIT WHILE TURNING OR DRIVING STRAIGHT

Mileage: 87,000

Jan 16, 2021

POWER STEERING NOT SAFE, LOCKED UP. REACTS THE SAME WAY A POWER STEERING PUMP WOULD ACT OF LOW OR BLOWN. IN RESEARCH LOOKS LIKE THERE WAS ALREADY A RECALL FOR SAME YEARS AND MODELS FOR THIS SAME THING BUT MINE WASN'T INCLUDED. HOWEVER MY STEERING LOCKED UP AND HARD TO TURN. NOT SAFE.

Mileage: 98,000

Jan 11, 2021

POWER STEERING FAILED TO WORK INTERMITTENTLY. LOSS OF POWER STEERING WAS MORE PREVALENT DURING FREEZING CONDITIONS. THIS HAS CAUSED UNSAFE DRIVING CONDITIONS AND WAS EXPERIENCED WHILE THE VEHICLE WAS BOTH IN A STATIONARY POSITION AND IN MOTION. THE CERTIFIED RAM DEALERSHIP STATED THE CAUSE WAS A FAULTY POWER STEERING GEAR BOX.

Mileage: 39,000

Jan 7, 2021

POWER STEERING CONSTANTLY IS GOING IN AND OUT. SOMETIMES FOR A DAY OR TWO, SOMETIMES EVERY OTHER TURN, AND SOMETIMES EVERY TURN IS HALF POWER STEERING AND HALF NOT (KIND OF LIKE PULSING). I'VE HAD 2 RACK AND PINION REPLACEMENTS WITH STILL ONGOING ISSUES. THERE IS AN ACTIVE RECALL FOR MY YEAR TRUCK, BUT MY TRUCK IS NOT APART OF IT EVEN THOUGH I'M EXPERIENCING THE EXACT ISSUES OF THE RECALL

Mileage: 50,000

Dec 29, 2020

THE AIR SUSPENSION ON MY 2015 RAM 1500 HAS BEEN FAILING (BLOWING FUSES WHILE DRIVING, FREEZING UP AND FAILING TO INFLATE BEFORE STARTUP) EACH WINTER FOR THE PAST THREE YEARS. AS MENTIONED ABOVE, THE SYSTEM CAN FAIL WHILE OPERATING THE VEHICLE, DUE TO BLOWN FUSES FROM AN ELECTRICAL SHORT IN THE SYSTEM. IT ALSO CAN JUST FAIL TO INFLATE ON COLD DAYS. THE SYSTEM APPARENTLY WAS NOT INSTALLED WITH AN AIR DRYING CAPABILITY CAUSING THESE ISSUES ABOVE AND THIS SHOULD BE EXPECTED IN COLDER CLIMATES. THE AIR SUSPENSION IS A 'CLOSED' SYSTEM, BUT WAS BUILT IS CAPABLE OF PULLING IN AIR FROM THE OUTSIDE UNDER CERTAIN CONDITIONS (MEANING IT IS NOT A CLOSED SYSTEM). GIVEN THE FACT THIS ABILITY WAS INCORPORATED INTO THE SYSTEM, AN AIR DRYING SYSTEM SHOULD HAVE BEEN INCLUDED AS WELL. IT IS A CRITICAL SAFETY CONCERN WHEN THE SYSTEM FAILS TO INFLATE THE AIR SUSPENSION AND FCA SHOULD HAVE KNOWN IT WOULD FAIL. I WOULD LIKE TO SEE A RECALL REIMBURSING PEOPLE FOR THE COSTS ASSOCIATED WITH FIXING FAILURES OF THIS SYSTEM (COMPRESSOR AND AIR BAG FAILURES) AS WELL AS THE INSTALLATION OF A REMEDY (FULL REPLACEMENT) TO PERMANENTLY FIX THE SYSTEM.

Mileage: 50,000

Nov 25, 2020

I WAS DRIVING AND TURNED A CORNER AT A LIGHT AND THE POWER STEERING WENT OUT AND ALMOST CAUSED A COLLISION WITH A POLICE CAR. IT HAS NEVER GONE BACK TO POWER IT IS EXTREMELY HARD TO TURN. THIS IS SINCE MARCH 2020

Mileage: 72,000

Nov 16, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING MALFUNCTIONED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS RESTARTED AND THE VEHICLE TEMPORARILY WENT BACK TO NORMAL OPERATION HOWEVER, THE FAILURE RECURRED. GOLLING CHRYSLER DODGE JEEP RAM (2405 S. TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248) 334-3600) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,532.

Mileage: 108,532

Nov 9, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING, ALMOST CAUSING THE VEHICLE TO CRASH INTO A SCHOOL BUS. THE CONTACT SLOWED THE VEHICLE AND THE POWER STEERING STARTED TO OPERATE CORRECTLY. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *LN CONSUMER STATED VEHICLE WAS NOT PART OF THE RECALL DID NOT HAVE CORRECT SERIAL NUMBER ON THE EPS. *JB*DT *TR

Mileage: 74,000

Oct 7, 2020

2 DIFFERENT TIMES WHEN I START MY TRUCK THERE IS NO POWER STEERING, TOOK TO DEALERSHIP AND THEY CANNOT FIND A PROBLEM. THERE IS A RECALL ON SOME TRUCKS SAME YEAR AND MAKE BUT MY TRUCK'S VIN # DOES NOT FALL WITHIN RECALL #'S ALTHOUGH IT IS HAVING SAME PROBLEM AS RECALL- COMPANY WILL NOT COVER.

Mileage: 80,000

Sep 2, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE LOSS POWER STEERING ASSIST. AN UNKNOWN WARNING LIGHT ILLUMINATED AND FLASHED ON THE INSTRUMENT PANEL. THE CONTACT WAS UNAWARE OF WHICH WARNING LIGHT WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO THE NEAREST INDEPENDENT MECHANIC WHERE IT WAS NOTED THAT THERE WERE THREE UNRELATED RECALLS ON THE VEHICLE. THE CONTACT CALLED SEVERAL DEALERS INCLUDING BOB ALLEN DODGE LOCATED AT 725 MAPLE AVE, DANVILLE, KY 40422, (866-403-8148, WHO STATED THAT THERE WAS NO RECALL ON THE VEHICLE ASSOCIATED WITH THE STEERING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Mileage: 36,000

Aug 10, 2020

WHILE DRIVING THE VEICHLE WHEN TRYING TO MAKE A TURN ALL ASSIST WAS GONE.

Mileage: 60,000

Jul 17, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO GOLDY AUTO LOCATED AT 187 KINETIC DR, HUNTINGTON, WV 25701, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

Jul 15, 2020

POWER STEERING HAS STARTED TO TURN HARD AT TIMES WHEN TURNING CORNERS. IT WILL TURN A LITTLE BIT FINE AND THEN BECOME EXTREMELY HARD TO TURN FOR ABOUT 6 INCHES ON THE STEERING WHEEL. IT WILL DO THIS 3 TIMES OR SO DEPENDING ON HOW SHARP YOU TRY TO TURN. IT HAPPEN A COUPLE TIMES LAST MONTH THEN WENT AWAY AND DROVE FINE. TODAY IT STARTED AGAIN. I WASN'T SURE I WAS GOING TO GET TURNED. IT HAS NOT GONE AWAY AS OF NOW. I JUST WENT OUT AND CHECKED. WE STATIONARY YOU CAN FEEL IT GRABBING A LITTLE. WHILE DRIVING IN THE CITY IT CAN BE VERY TOUGH TO TURN. I HAVEN'T TRIED TO MAKE ANY SHARP TURNS AT HIGHWAY SPEEDS BUT AFTER EXITING THE INTERSTATE ON AN EXIT RAMP WITH A CURVE. AFTER TURNING THE WHEEL A FEW INCHES I CAN FEEL MORE TENSION THAN NORMAL. I BELIEVE THIS TO BE A FAULTY ELECTRONIC POWER STEERING ASSIST THAT I SEE THERE IS A RECALL ON BUT NOT ON MY TRUCK.

Mileage: 40

Jun 28, 2020

I HAVE BEEN EXPERIENCING THE "DEATH WOBBLE" ANYTIME A BUMP IS HIT WHILE DRIVING AT SPEEDS OF 40 MPH +, ON THE FREEWAY THE WOBBLE IS SO BAD THAT RECENTLY MY TRUCK BEGAN SWERVING ALL OVER THE ROAD AND ALMOST WENT OFF-ROAD, UNTIL I COULD REGAIN CONTROL OF THE TRUCK. A BUMP ON A TURN IS MUCH WORSE. I AM SO FEARFUL OF THE UNSAFE SHAKING OF THE FRONT END WHILE DRIVING HIGHER SPEEDS THAT I NOW AVOID THE FREEWAYS AND TAKE ALTERNATE ROUTES IF POSSIBLE.

Mileage: 90,000

Jun 16, 2020

THE ELECTRIC POWER STEERING DOES NOT WORK ON STARTUP WHEN THE TEMPERATURE OUTSIDE IS 65 DEGREES OR LOWER. THE WARNING LIGHT COMES ON AND THE POWER STEERING DOESN'T WORK. SOMETIMES WHEN LEFT RUNNING TO WARM UP FIRST AND THEN TURNED OFF AND THEN BACK ON THE POWER STEERING WILL WORK. SOMETIMES, THE TRUCK NEEDS TO BE DRIVEN A FEW MILES TO FULLY WARM UP THEN STOPPED, TURNED OFF AND STARTED BACK UP, THEN THE POWER STEERING WILL WORK. THIS WASN'T MUCH OF A PROBLEM WHEN I AM IN FLORIDA WHERE I BOUGHT THE TRUCK, BUT I AM VISITING IN MICHIGAN NOW IN JUNE WHEN TEMPERATURES ARE STILL GETTING DOWN AS LOW AS THE FORTIES AT NIGHT. THE PROBLEM FIRST OCCURRED ONE WEEK AFTER I BOUGHT THE TRUCK. THE DEALERSHIP I HAVE TAKEN IT TO HERE IN MICHIGAN WANTS TO REPLACE THE ENTIRE POWER STEERING UNIT FOR ALMOST $2900 WHICH I DON'T UNDERSTAND BECAUSE THE POWER STEERING WORKS FINE WHEN IT IS WARM ON STARTUP. SO FAR, THE POWER STEERING HASN'T GONE OUT WHILE DRIVING. *TR

Mileage: 126,400

Jun 4, 2020

WHILE TURNING LEFT OR RIGHT THE STEERING WAS LOOSE IN SPOTS AND THEN TIGHT IN SPOTS. IT MADE TURNING AND PREDICTING AMOUNT OF FORCE REQUIRED TO TURN UNPREDICTABLE AND DANGEROUS AS YOU MAY NOT TURN QUICK ENOUGH GOING INTO A TURN OR OVERSTEER INTO A TURN. DEALER WAS TO FIX, BUT NEW RACK AND PINION AND STEERING BOX MADE IT WORSE. *TR

Mileage: 80,260

May 25, 2020

RANDOMLY LOSES POWER STEERING WHILE DRIVING

Mileage: 88,000

May 20, 2020

VERY HEAVY STEERING OCCURRING INTERMITTENTLY AT HIGHWAY SPEEDS. ACTS AS IF ELETRIC POWER STEERING ASSIST IS FAILING. ALSO OCCURS AT LOWER SPEEDS. *TR

Mileage: 72,000

May 18, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE DRIVER STATED THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE DRIVER PULLED OVER AND PARKED ON THE SIDE OF THE ROAD. AFTER WAITING FOR 15 MINUTES, THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE CONTACT DROVE TO HIS DESTINATION. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE CONTACT CALLED BLACK CHRYSLER DODGE JEEP RAM LOCATED AT 831 SALISBURY RD, STATESVILLE, NC 28677, (704) 924-7070, AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 53,600. *BF CONSUMER STATED VEHICLE WAS TAKEN IN FOR REPAIR AND PAID FOR BUT ISSUE HAS NOT BEEN RESOLVED.*JB

Mileage: 53,600

May 5, 2020

WHEN FIRST START UP STEERING VERY HARD TO TURN AND WHEEL NOT RETURNING TO CENTER LIKE ITS SUPPOSED TO / ALSO FEELS LUMPY SOMETIMES. *TR

Mileage: 46,000

Apr 15, 2020

ELECTRIC POWER STEERING MODULE CORROSION CAUSING LOSS OF STEERING ABILITY WHILE DRIVING SAME ISSUE AS WAS REPORTED ON MULTIPLE VINS FOR MY YEAR BUT MY VIN WAS NOT INCLUDED JUST HAD REPAIRED AT A COST OF $2000. *TR

Mileage: 97,000

Apr 1, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THE WHILE DRIVING AND MAKING TURNS AT LOW SPEEDS, THE STEERING WHEEL WAS HARD TO TURN. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BLUEBONNET CHRYSLER LOCATED AT (547 S SEGUIN AVE, NEW BRAUNFELS, TX 78130 830) 606-3463) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING ASSIST NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,500.

Mileage: 68,500

Mar 30, 2020

IF I PUT ANY ITEM UNDER THE DRIVERS SEAT IT CAUSES THE AIRBAG WARNING LIGHT TO COME ON EVEN A PIECE OF PAPER, IF IT TOUCHES THE WIRES IT COME ON. THE POWER STEERING STOPPED WORKIND IN THE MIDDLE OF A TURN.

Mileage: 76,210

Mar 24, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL CEASED WHILE TURNING TO THE RIGHT. IN ADDITION, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,419.

Mileage: 36,419

Feb 25, 2020

WHILE DRIVING DOWN THE ROAD,I WAS GOING TO MAKE A LEFT TURN. AS I TURN THE WHEEL IT FELT LIKE IT HIT A WALL AND I COULDN'T TURN ANYMORE. I HAVE TAKIN IT TO MULTIPLE SHOPS TO HAVE IT SCANNED AND LOOKED AT BECAUSE THERE IS NO CODE BEING THROWN ON THE DASH. BUT BOTH PLACES SAY THE SAME THING IT IS OUT. ELECTRIC STEERING MODULE IS WHAT ITS CALL I DO BELIVE. IT'S NOT SAFE TO DRIVE AND I NEED IT TO GET TO WORK AND KIDS TO SCHOOL.

Mileage: 80,900

Feb 25, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH WHILE MAKING A RIGHT TURN, THE VEHICLE LOST POWER STEERING ASSIST AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AIRPORT DODGE RAM (2605 NW PRAIRIE VIEW RD, PLATTE CITY, MO) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,500.

Mileage: 81,500

Feb 24, 2020

ELECTRIC STEERING MODULE HAS FAILED. EXTREMELY HARD TO STEER. STEERING WHEEL MUST BE MANUALLY TURNED BACK AFTER MAKING A TURN. VERY DANGEROUS. RECALL NOTICE S19 SHOULD BE COVERING THIS ISSUE ACCORDING TO DEALER.

Feb 23, 2020

DRIVING MY 2015 RAM NOTICED HARD TO STEER AT TIMES! THEN ALL AT ONCE CAN'T STEER WITHOUT MUCH ADDED MUSCLE! FEELS LIKE STEERING GETS STUCK AND HAVE TO FORCE IT BACK STRAIGHT AND OR IN DIRECTION YOU WANT TO GO! CHECKED FOR THE RECALL THAT IS OUT FOR RAMS AND MINE IS NOT ONE OF THEM! NEED IT FIXED ASAP AND SEEING ALL THAT ARE HAVING PROBLEMS WITH IT THAT ARE NOT UNDER THE RECALL IS DISTURBING! PAY A LOT FOR THESE TRUCKS AND ALL THAT ARE HAVING TROUBLE IT ISN'T A FLUKE! MANUFACTURERS SHOULD STEP UP!

Mileage: 111,000

Feb 22, 2020

I AM HAVING AN ISSUE WHERE MY ELECTRIC RACK AND PINION IS GIVING OUT. THIS CREATES A LACK OF POWER STEERING FOR MY VEHICLE. THIS IS THE SAME ISSUE LISTED IN RECALL VB9 BUT MY VIN NUMBER IS NOT ASSOCIATED WITH THE RECALL FOR SOME REASON.

Mileage: 67,100

Feb 20, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 68 MPH, THE VEHICLE STEERING WHEEL BECAME INOPERABLE AND HARD TO TURN WHILE THE (GRILL SHUDDER SYSTEM) WARNING LIGHT ILLUMINATED. THE VEHICLE TAKEN TO THE DEALER(STEVE WHITE MOTORS 3470 HIGHWAY 70 SE, NEWTON, NC 28658 (828) 464-3458 ) WHERE IT WAS TEST DROVE NOT DIAGNOSED AND DETERMINED NO FAILURE WAS PRESENT. THE VEHICLE WAS NOT REPAIRED. HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 16V167000(STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE UNDER THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Mileage: 80,000

Feb 8, 2020

POWER STEERING WORKED YESTERDAY. THIS MORNING IT DOES NOT WORK AT ALL. WARNING LIGHT ON THE DASH IS ON.

Mileage: 42,000

Feb 7, 2020

MY STEERING ON THIS RAM 1500 HAS BEEN NOTICEABLY STIFF LATELY WHEN TURNING. I LOOKED FOR COMMON COMPLAINTS FROM OTHER RAM OWNERS AND FOUND A RECALL (S19) FOR RAMS MANUFACTURED BETWEEN JAN AND SEPT OF 2015 - MY RAM WAS MANUFACTURED IN APRIL 2015. I FEEL THAT THIS RAM SHOULD ALSO BE INCLUDED IN THIS RECALL

Mileage: 58,491

Jan 30, 2020

I HAVE NOTICED OVER THE LAST FEW WEEKS THE STEERING HAS BECOME VERY DIFFICULT AT SLOW SPEEDS OR WHEN NOT MOVING. I HAVE TO MUSCLE THE STEERING WHEEL TO GO AROUND TURNS AND HAVE TO STEER BACK TO STRAIGHT. I WORRIED ABOUT NOT BE ABLE TO CONTROL MY TRUCK. THIS IS NOT SOMETHING THAT SHOULD HAVE TO BE REPLACED AFTER ONLY 54000 MILES FOR CLOSE TO $2500.

Mileage: 54,000

Jan 29, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75-80 MPH THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CHECK POWER STEERING WARNING INDICATOR LIGHT WAS ILLUMINATED. THE CONTACT CALLED (AL DEEBY CHRYSLER DODGE JEEP RAM 8700 DIXIE HWY, VILLAGE OF CLARKSTON, MI 48348 (248) 620-0800) TO INFORM THE DEALER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER 16V167000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Jan 20, 2020

POWER STEERING IS INTERMITTENT WHEN TURNING ON A CITY STREET AND ON HIGHWAY. HARD TO MAINTAIN CONTROL ON CURVES

Mileage: 63,000

Jan 14, 2020

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE EXITING A PARKING SPOT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE FAILURE PERSISTED FOR TWENTY MINUTES. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO BAXTER CHRYSLER DODGE JEEP RAM LINCOLN 6601 TELLURIDE DR, LINCOLN, NE 68521 (402) 817-7449, WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION AND CORE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER INVOICE 521651. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 85,014.

Mileage: 85,014

Jan 6, 2020

THE LEFT HAND CONTROLS ON THE STEERING HAVE QUIT WORKING. THE IS NO WAY TO RESET THE OIL CHANGE ERROR AFTER CHANGING THE OIL. YOU CAN NOT USE ANY OF THE LEFT HAND CONTROLS.

Mileage: 60,000

Dec 30, 2019 Crash

DRIVING AT 55 MPH AND MAKING A SWEEPING RIGHT HAND TURN THE VEHICLE LOCKED THE STEERING WHEEL AND CAUSED THE VEHICLE TO ENTER THE DITCH. WHEN TOWED TO THE DEALER THEY FOUND A FAILED ELECTRIC POWER STEERING GEAR. THERE IS A RECALL FROM RAM REGARDING EPS SYSTEM FAILURE ,BUT THIS UNIT WAS NOT AFFECTED.

Mileage: 103,000

Dec 27, 2019

TL* THE CONTACT'S GIRLFRIEND OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER ASSIST FAILED TO OPERATE WITHOUT WARNING. THE CONTACT STATED THAT THE POWER ASSIST WOULD ONLY OPERATE INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO LAFONTAINE CHRYSLER DODGE JEEP RAM OF CLINTON (1111 W MICHIGAN AVE, CLINTON, MI 49236) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST WAS FAULTY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Mileage: 50,000

Dec 26, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JACKSONVILLE CHRYSLER, JEEP, DODGE AND RAM (11101 NURSERYFIELDS DR, JACKSONVILLE, FL 32256, (904) 493-0000) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 93,378.

Mileage: 93,378

Dec 18, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. UPON STARTING THE VEHICLE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO REPAIR THE WIRING AND THE POWER STEERING TEMPORARILY RETURNED. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN TO COTTAGE GROVE CHRYSLER DODGE JEEP RAM (2800 ROW RIVER RD, COTTAGE GROVE, OR 97424, (541) 942-5551) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE WAS DEFECTIVE. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), WHICH HE ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 35,000.

Mileage: 35,000

Nov 12, 2019

I WAS DRIVING ON THE INTERSTATE WHEN MY FUEL GAUGE DROPPED TO EMPTY AND MY RANGE SHOWED 0 MILES TO EMPTY. DOESNT DO THIS EVERYTIME I DRIVE, BUT IT DOES THIS ON OCCASSION. ALSO, I STARTED MY TRUCK ONE DAY AND THE POWER STEERING WENT OUT. MY VEHICLE WAS MANUFACTURED 12-14. IS IT POSSIBLE THIS SHOULD BE INCLUDED IN THE RECALL FOR VEHICLES MANUFACTURED FROM JANUARY 22ND, 2015 - SEPTEMBER 13TH, 2015?

Mileage: 110,000

Sep 18, 2019 Crash

ELECTRIC POWER STEERING GRADUALLY FAILED INCIDENT TO A STRIKE ON A CONCRETE VERTICAL POLE WHILE IN A TURN APPROX 10MPH IN PARKING LOT. ALIGNMENT WAS SIGNIFICANTLY OFF. ALIGNED, BUT THE STEERING STILL CAUGHT/ FRICTION DURING TURNS, STEERING WOULD NO LONGER SCENTER UP. TOOK TO 3RD PARTY, THEY WERE UNABLE TO DIAGNOSE. BARELY USED VEHICLE, AND AFTER PARKING AND POWER OFFF, AT NEXT START THE ELECTRIC POWER STEERING TOTALLY FAILED, NEEDED TO APPLY 40-50 LBS OF FORCE ON STEERING WHEEL TO GET IT TO DO LIMITED TURNING, AND IT WOULD FREEZE IN THE NEW POSITION. UNDRIVEABLE, PAID TO TOW TO DEALER WHO SAID IT WAS NOT DUE TO STRIKING THE BOLLARD, BUT THEY DID NOT UNDERSTAND IT STARTED RIGHT THEN AFTER STRIKING THE BOLLARD, AND THAT IT BECAME WORSE OVER THE NEXT 2 WEEKS WITH VERY LITTLE USE THEN TOTALLY FAILED. THERE IS A RECALL, BUT NOT MY VIN.

Mileage: 48,000

Sep 18, 2019

LOSES POWER STEERING AT SLOWER CITY SPEEDS AND WHILE MAKING TURNS.

Mileage: 46,000

Jul 31, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING SEIZED. THE CONTACT WAS ABLE TO PULL OVER AND RESTART THE VEHICLE. THE POWER STEERING RETURNED TO NORMAL, BUT CONTINUED TO FAIL INTERMITTENTLY. THE VEHICLE WAS NOT INCLUDED IN A RECALL. ED KOEHN CHRYSLER JEEP DODGE RAM (11282 W CARSON CITY RD, GREENVILLE, MI 48838, (616) 754-3635) STATED THAT THE VEHICLE WAS VERY CLOSE TO BEING INCLUDED IN AN UNKNOWN OUTSTANDING RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 87,000.

Mileage: 87,000

Jul 30, 2019

LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT. VISIBLE RUST ON OUTSIDE OF CIRCUIT BOARD ON METAL COVER.

Mileage: 86,000

Jul 29, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BETTEN BAKER CHRYSLER DODGE JEEP RAM OF BIG RAPIDS (14061 NORTHLAND DR, BIG RAPIDS, MI 49307, (231) 796-2651) BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 85,586.

Mileage: 85,586

Jul 18, 2019

WHILE TURNING, STEERING BECAME VERY DIFFICULT AND DANGEROUS. THE STEERING ASSIST WENT OUT AND THERE WAS NO POWER STEERING. THIS COULD POTENTIALLY BE DANGEROUS SITUATION LEADING TO AN ACCIDENT.

Mileage: 61,000

Jul 13, 2019

LOSS OF POWER STEERING TURNING ON TO A MAJOR HWY. I TURNED RIGHT & HAD TO IMMEDIATELY TURN BACK LEFT WHILE SWERVING INTO THE OTHER LANE OF TRAFFIC.

Mileage: 52,000

Jul 9, 2019 Crash

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 40 MPH, THE POWER STEERING MALFUNCTIONED. AS A RESULT, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A SMALL DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO PEACOCK CHRYSLER JEEP DODGE RAM FIAT (265 DRIVERS WAY A, HARDEEVILLE, SC 29927, (843) 208-1200). THE DEALER STATED THAT AN ELECTRICAL FAILURE PREVENTED THE VEHICLE FROM RESTARTING. ALSO, THE TIE ROD WAS FRACTURED AND REPAIRED BY THE CONTACT. THE DEALER QUOTED A REPAIR COST OF $2,500 FOR THE POWER STEERING MODULATOR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Jul 8, 2019

ELECTRONIC POWER STEERING IS NOT WORKING. NO CODES, VERY HARD TO STEER AND STEERING WHEEL DOES NOT CORRECT ITSELF STRAIGHT AFTER TURNING A CORNER.

Mileage: 57,000

Jul 8, 2019

ELECTRONIC POWER STEERING WORKS INTERMITTENTLY. DEALERSHIP SAYS I NEED TO REPLACE THE RACK. MY VEHICLE HAS 38,000 MILES ON IT. NO VEHICLE SHOULD NEED A NEW RACK AT 38,000 MILES. THIS IS A MAJOR SAFETY ISSUE SINCE THE POWER STEERING CAN GO OUT AT ANY TIME.

Mileage: 38,000

Jun 11, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING FAILED INTERMITTENTLY. THE FAILURE OCCURRED AT LOWER SPEEDS WHILE THE VEHICLE WAS MAKING TURNS, WHICH INCREASED THE RISK OF A CRASH. REAGLE DODGE RAM (1223 BLUE VALLEY DR, PEN ARGYL, PA 18072, (610) 863-6900) DIAGNOSED THAT THE POWER STEERING SYSTEM WAS FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA AND THE LOCAL DEALER. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

Jun 8, 2019

POWER STEERING IS INTERMITTENT AND QUITS ASSISTING DURING TURNS. THIS PROBLEM HAPPENS WHILE IN MOTION ON ALL TYPES OF ROADS.

Mileage: 70,000

Jun 6, 2019

TOOK THE TRUCK IN FOR A RECALL REFLASH OF A CONTROLLER. TWO WEEKS LATER, AT 58MPH, WITHOUT WARNING DASHBOARD LITE UP NUMEROUS SYMBOLS/CODES AND ENGINE SHUTOFF, LOSING POWER STEERING AND POWER BRAKES. I STEERED VEHICLE ONTO SIDE OF ROAD, AND ENGINE WOULD NOT RESTART. TOOK FIRST DEALERSHIP 4 WEEKS TO DIAGNOSIS A CRANK POSITION TONE WHEEL, AND SENSOR FAILURE. VEHICLE WAS RETURNED THEN 2 WEEKS LATER, WHILE REFUELING AT A GAS STATION SAME FAILURE OCCURRED WITH DIESEL ENGINE STOPPAGE, AND NO RESTART. VEHICLE WAS TAKEN TO SECOND CHRYSLER DEALERSHIP. VEHICLE HAS BEEN IN SECOND DEALERSHIP FOR 11 WEEKS, "UNDERGOING DIAGNOSIS". AS OF 6/6/2019, NO SOLUTION FOUND. FRANKLY, I DO NOT BELIEVE THEY HAVE A CLUE WHAT IS CAUSING THE RANDOM ENGINE SHUT OFF, NOR HOW TO REPAIR IT. THIS IS WHAT MAKES IT SUCH A FRIGHTENING DEFECT. IT APPEARS RANDOM, WITH ABSOLUTELY NO WARNING UNTIL THE DASHBOARD LIGHTS UP AND INSTANTANEOUSLY THE ENGINE SHUTS OFF. HOW AM I SUPPOSE TO DRIVE A VEHICLE WITH MY TWO CHILDREN AROUND, WHEN IT COULD STALL AT ANY TIME AT ANY SPEED? I'VE BEEN LUCKY TWICE. ONCE AT 58MPH ON A TWO LANE ROAD, ONCE STATIONARY. WHAT IF IT FAILS MERGING ON TO AN EXPRESSWAY, OR CROSSING A RAILROAD TRACK? *TR

Mileage: 78,000

Jun 2, 2019

I AM HAVING INTERMITTENT EPISODES WHERE IT IS HARD TO TURN THE STEERING WHEEL. IT FEELS LIKE WHEN A VEHICLE IS LOW ON POWER STEERING FLUID BUT THIS VEHICLE DOESN'T HAVE A POWER STEERING PUMP.

Mileage: 78,000

May 7, 2019

POWER STEERING STOPS WORKING OCCASIONALLY WHILE DRIVING

Mileage: 68,000

May 2, 2019

WITHIN THE LAST 30 DAYS, MY TRUCK HAS LOST POWER STEERING CAPABILITIES NUMEROUS TIMES. IT VARIES WHEN THIS OCCURS AS WELL. IT COULD BE A FULL HIGHWAY SPEED, DRIVING SLOWLY THROUGH A PARKING LOT OR EVEN WHILE STATIONARY. VEHICLE WAS TAKEN TO A SERVICE CENTER FOR DIAGNOSTICS AND WAS TOLD THE STEERING IS ONE ELECTRIC UNIT SO I DID SOME RESEARCH WITH MY MECHANIC AND FOUND A LIMITED RECALL ON 2015-16 RAM 1500S FOR THE POWER STEERING ECM. AT THIS POINT, I BELIEVE THIS IS AN ONGOING PROBLEM AND SHOULD BE A FULL RECALL. AT THIS TIME WE CANNOT FIND THE PARTS TO FIX THE VEHICLE BECAUSE THEY ARE SOLD OUT EVERYWHERE DUE TO SUCH HIGH DEMAND FOR REPLACEMENT PARTS MOST LIKELY DUE TO THE SAME ISSUES I'M EXPERIENCING WITH MY VEHICLE.

Mileage: 71,000

Apr 25, 2019

STARTING A FEW MONTHS AGO POWER STEERING WOULD OCCASIONALLY GO OUT BUT THEN IT WOULD CORRECT ITSELF SO I THOUGHT IT WAS JUST A GLITCH. NOW IT HAS BEGUN AGAIN AND IT HAS NOT CORRECTED ITSELF. OCCURS WHEN TURNING AT ANY SPEED.

Mileage: 63,000

Apr 16, 2019

LOSS OF POWER STEERING ASSIST. ATTEMPTED TO HAVE DEALER FIX AS MY REGULAR MECHANIC INFORMED ME OF 2016 RECALL. 519-NHTSA-16V/167. DEALER TOLD ME MY VEHICLE DID NOT SHOW ANY RECALLS

Apr 4, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 30 MPH, THE POWER STEERING SEIZED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT MANAGED TO DRIVE THE VEHICLE TO LAFONTAINE CHRYSLER DODGE JEEP RAM OF FENTON (16555 SILVER PKWY, FENTON, MI 48430, (810) 714-3300) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 64,356.*DT *DT CONSUMER STATED NO WORK WAS DONE , THEY HOOKED UP THE DEVICE TO DIAGNOSE IT. IN THAT PROCESS THE SYSTEM WAS RESET AND THE ISSUE CLEARED OUT. ESTIMATE REPAIRS CAME OUT TO 2500 DOLLARS. *JB CONSUMER STATED THEY DID NOT PERFORM ANY REPAIRS.*JB

Mileage: 64,356

Apr 1, 2019

STEERING WHEEL IS STIFF AND HAS FLAT SPOTS IN IT. PEOPLE AT DEALER SHIP SAID CHECK POWER STEERING RESERVOIR, AND MY TRUCK IS ALL ELECTRICAL. THE STIFFNESS COMES AND GOES. AND THE STEERING WHEEL HAS A SQUEAKING SOUND EVERY TIME I TURN. IT DOES IT EVER TIME I DRIVE AND WHEN I AM STATIONARY AS WELL.

Mileage: 71,000

Mar 18, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT CALLED SOLOMON CHRYSLER JEEP DODGE BROWNSVILLE AT 724-785-8000 (LOCATED AT 409 NATIONAL PIKE W, BROWNSVILLE, PA 15417) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Mileage: 72,000

Mar 15, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING AT ANY SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND SEIZED. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE FAILURE OCCURRED WHEN THE ENGINE WAS STARTED OR WHILE DRIVING. THE VEHICLE WAS TAKEN TO VANCAMPEN MOTORS INC. (601 WEST 3RD STREET, WILLIAMSPORT, PA 17701, (570) 326-0567) AND THE FAILURE WAS DUPLICATED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V161000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 50,775.

Mileage: 50,775

Mar 5, 2019

THE POWER STEERING IS CUTTING OUT RANDOMLY WITHOUT NOTICE. THIS CAN HAPPEN WHEN TURNING OR CHANGING LANES OR DRIVING IN A STRAIGHT LINE. WE ARE AFRAID TO DRIVE IT FOR FEAR OF A CRASH INJURING US OR OTHERS. THERE IS AN EXISTING RECALL ON THIS PROBLEM, (S19) BUT WE MISS IT BY 1 MONTH. SEEING WE HAVE THE SAME SYMPTOMS AS OTHERS WITH SAME MODEL AND YEAR, WE FEEL THIS RECALL SHOULD BE EXPANDED.

Mileage: 112,000

Feb 26, 2019

WENT TO THE GAS STATION EVERYTHING WAS FINE. I GO TO LEAVE AND I HAVE NO POWER STEERING. I HAD TO DRIVE THROUGH OUR CITY TO GET ON THE HIGHWAY TO GET HOME. IT WAS EXTREMELY HARD TO STEER ALL THE WAY HOME ESPECIALLY THE SLOWER I WENT. WHEN I GOT HOME I SEE ON THE INTERNET THAT THEY HAVE A PROBLEM WITH THE POWER STEERING ASSIST MODULE. BUT THERE IS NOT A RECALL FOR THIS YET. THIS HAPPENED WITH ONLY 72000.

Mileage: 72,000

Feb 21, 2019

I'M HAVING ISSUES WITH MY 2015 DODGE RAM 1500 A COUPLE DAYS AGO IT GAVE ME A MESSAGE TELLING ME I HAD TO GET MY POWER STEERING SERVICED. DURING THAT DAY I LET MY VEHICLE RUN FOR 20 MINUTES AND IT WORKED FINE AFTER THAT. HOWEVER, A COUPLE DAYS PRIOR TO THE INCIDENT WHEN I WAS TURNING ON A BUSY CITY STREET COMING BACK FROM DINNER THE STEERING LOCKED UP OUT OF NOWHERE AND I HAD TO USE EXTRA FORCE TO NOT CAUSE AN ACCIDENT. THE NEXT DAY, I VISITED MY LOCAL DEALER PLANET DODGE AND I INFORMED THEM ON THE ISSUE AND THEY RAN MY VIN AND SAID THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE IT DOESN'T HAVE THE RECALL WHICH IS RIDICULOUS BECAUSE THE RECALL FOR THAT PARTICULAR VEHICLE WAS FOR THE VEHICLES MANUFACTURED BEFORE SEPTEMBER OF 2015 AND MINES BEING FEBRUARY OF 2015. I'M STARTING TO GET VERY CONCERNED FOR MY SAFETY AND OTHERS AS PRIOR TO MY VISIT AT PLANET DODGE I MET SOME OWNERS AND STATE TROOPERS HAVING THE SAME ISSUES AS ME AND NOT GETTING THE SERVICE THEY AND THEIR VEHICLES NEED IN ORDER TO FUNCTION CORRECTLY.*DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

Mileage: 52,421

Feb 21, 2019

MY TRUCK KEEPS LOOKING UP THE STEERING WHEEL. EVERY MORNING WHEN I FIRST START THE TRUCK I HAVE TO LET IT SIT FOR ABOUT 45 MINUTES. AFTER THE 45 MINUTES I TURN THE IGNITION OFF AND ON AGAIN AND THE STEERING WILL UNLOCK. ITS UNLOCKS WHEN THE TRANSMISSION TEMP REACHES ABOUT 190 DEGREES. SOMETIMES THE STEERING LOCKS WHILE I'M DRIVING. I HAVE REACHED OUT TO DOGE AND THEY SAID FOR ME TO TAKE IT TO A DEALER AND PAY FOR AN ESTIMATE THEN TO SEND IT TO THEM FOR THEM TO SEE IF THEY'LL COVER IT. MY HAVE TAKEN MY TRUCK FOR OTHER RECALLS TO PLANET DODGE IN MIAMI AND THEY'VE TOLD ME THEY'VE HAD PLENTY OF TRUCKS LIKE MINE COME IN WITH THE SAME ISSUE. THIS IS VERY DANGEROUS BEING SOMETIMES WHEN I AM TURNING ITS LOCKED UP. I AM AWARE THERE ARE RECALL FOR THIS SAME ISSUE FROM DODGE THEY SAY JUST NOT MY TRUCK BUT MY TRUCK IS AFFECTED WITH THE SAME PROBLEM THEY NEED TO INCLUDE MORE TRUCKS IN THAT RECALL. IF YOU WOULD LIKE YOU CAN INSPECT MY TRUCK ANY TIME. THIS PROBLEM STARTED ABOUT 6 MONTHS AGO AND GETS WORSE EVERY DAY. PLEASE HELP. WHEN THE TRUCKS POWER STEERING IS LOCKED IT SAY POWER STEERING MAINTANCE REQUIRED.

Feb 14, 2019

STEERING LOCKS UP. EVERY TIME I GO TO START MY DODGE RAM 1500 2015 THE STEERING IS LOCKED. THE TRUCK NEEDS TO BE AT HIGH TEMPERATURES TO UNLOAD CLEAN THE STEERING. SOMETIMES WHEN YOU START DRIVING IT LOCKS UP AGAIN. THIS ISSUE IS GOING TO GO CAUSE ACCIDENTS. THE DODGE DEALER IN MIAMI FLORIDA PLANET DODGE IS AWARE OF THESE ISSUES ON THESE VEHICLES. THERE SHOULD BE A RECALL

Mileage: 50,000

Feb 13, 2019

WHEN I WOKE UP MY RAM'S STEERING WAS LOCKED AND I WAS SHOCKED BECAUSE I NEVER HAD AN ISSUE LIKE THIS SO I WAITED AND WAITED UNTIL IT REACHED 190* F TO BE ABLE TO TURN THE WHEEL THEN I SAFELY DROVE MY VEHICLE TO SCHOOL AND WHEN I GOT BACK IN MY TRUCK AT 2:20 THE STEERING WAS LOCKED AGAIN AND I'M SHOCKED AGAIN BECAUSE I NEVER HAD A CAR THAT HAD PROBLEMS. TO MY CONCERN THIS SHOULD BE A SAFETY ISSUE BECAUSE ANYONE HAVING THIS PROBLEM CAN SERIOUSLY CAUSE A BAD CAR ACCIDENT THAT WAS NOT MEANT TO HAPPEN IN THE FIRST PLACE.

Mileage: 52,266

Feb 8, 2019

VEHICLE IS STRUGGLING REALLY HARD TO TURN JUST GOING AROUND A CURVE IN THE ROAD. THIS IS MAKING IT VERY UNSAFE TO DRIVE DUE TO HAVING TO STRONG ARM EVERY TURN OF THE WHEEL AND NOT BEING ABLE TO MAKE SUDDEN TURNS IN THE EVENT IT IS NECESSARY. I BELIEVE IT IS THE POWER STEERING THAT HAS FAILED.

Mileage: 65,000

Feb 5, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 30 MPH AND MAKING A TURN, THE VEHICLE STALLED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000.

Mileage: 49,000

Jan 29, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. ALSO, THE POWER STEERING MALFUNCTIONED WHEN THE CONTACT PERFORMED A COLD START. THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN, WHICH ALSO MADE DRIVING DIFFICULT. THE VEHICLE WAS TOWED TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910) 920-9613) AND THEY STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE DEALER DIAGNOSED THAT THE ELECTRIC POWER STEERING UNIT NEEDED TO BE REPLACED SINCE IT HAD AN INTERNAL SHORT. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD AN EXTENDED WARRANTY, BUT IT DID NOT COVER THE POWER STEERING. THE FAILURE MILEAGE WAS 71,000.

Mileage: 71,000

Jan 14, 2019

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 2 MPH, WITH THE STEERING WHEEL SLIGHTLY TURNED RIGHT OR LEFT, THE STEERING WHEEL SHOOK. THE VEHICLE WAS TAKEN TO WALLACE CHRYSLER JEEP DODGE RAM (2755 SE FEDERAL HWY, STUART, FL 34994, 772-220-3600) WHERE IT WAS DIAGNOSED THAT THE FOUR WHEEL DRIVE ACTUATOR FAILED. THE VEHICLE WAS REPAIRED, BUT THE STEERING WHEEL CONTINUED TO SHAKE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. *TT CONSUMER STATED THIS CONDITION REPEATED WHILE ALSO IN REVERSE.*JB

Mileage: 46,000

Dec 26, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE STEERING SENSOR ILLUMINATED. THE VEHICLE WAS TOWED TO BUTLER CHRYSLER JEEP RAM (1555 SALEM RD, BUFORD, SC 29902), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

Mileage: 120,000

Dec 23, 2018

I HAVE A 2015 DODGE RAM 1500 AND I HAVE A PROBLEM WHERE I'LL GO TO START MY VEHICLE AND THE POWER STEERING JUST LOCKS UP UNTIL MY TRANSMISSION REACHES 180*F I BELIEVE THE ISSUE MIGHT BE THE STEERING COLUMN BECAUSE I BOUGHT THE VEHICLE USED AND LOWERED I THINK IT CAUSED TOO MUCH STRESS TO THE U JOINTS OR SOMETHING HAPPENED. I DON'T KNOW WHY THE FCA WILL NOT REPORT THIS AS A RECALL BECAUSE I TOOK IT TO A DODGE DEALER AND 100+ CARS ARE IN THERE FOR THE SAME REASON EVEN STATE POLICE CARS .

Dec 9, 2018

NOISE ON STEERING. INTERMEDIATED SHAFT COLUMN JOINT CLOSE OF FUEL/BRAKE PEDALS.

Mileage: 31,000

Nov 28, 2018

THE DEALER HAD TO REPLACE THE CLOCKSPRING DUE TO PROBLEMS WITH THE HORN, AIRBAG AND STEERING/ELECTRICAL. THIS WAS THE SAME PROBLEM FOR 2012-2014 RAM 1500S THAT WERE RECALLED, MILEAGE FOR THE TRUCK IS ABOUT 65000. COST FOR FIXING IT WAS 762.67. IT IS SIMILAR TO NHTSA ID NUMBER: 11065676 THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE STEERING WHEEL DID NOT ILLUMINATE AND THE HORN STOPPED WORKING. CHAPMAN DODGE CHRYSLER JEEP RAM OF SCOTTSDALE, ARIZONA (3800 N 89TH ST, 85251) WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.

Mileage: 67,000

Oct 25, 2018

POWER STEERING IS FAILING LIKE THE RECALL 16V167000 WHICH INCLUDES 2015 RAM 1500'S HOWEVER MINE IS NOT SHOWING IT TO BE INCLUDED. AT LOW SPEED THE STEERING IS STFFING AND BECOMING DIFFICULT TO TURN. MILEAGE IS UNDER 25000.

Mileage: 25,000

Oct 23, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE ELECTRONIC POWER STEERING FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE FAILURE BEGAN TWO MONTHS AGO AND PROGRESSIVELY WORSENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,593.

Mileage: 73,593

Oct 18, 2018

I WAS HAVING THE OIL CHANGED. WHEN THEY STARTED IT TO PULL IT OUT THE POWER STEERING WARNING CAME ON AND I DID NOT HAVE ANY POWER STEERING. *DT*JB

Mileage: 129,300

Oct 5, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 70 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. AFTER RESTARTING THE VEHICLE APPROXIMATELY FOUR TIMES, THE STEERING RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO FRISCO CHRYSLER DODGE JEEP RAM (9640 TX-121, FRISCO, TX 75035, (214)-256-4324) WHERE IT WAS DIAGNOSED THAT THE CONTROL CIRCUIT BOARD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 95,000.

Mileage: 95,000

Oct 3, 2018

WHILE LEAVING WORK, I TURNED MY STEERING WHEEL AND IT WAS EXTREMELY HARD TO TURN. IT WAS EXTREMELY UNSAFE AND I HAD TROUBLE KEEPING THE VEHICLE WITHIN A SINGLE LANE. THEN THE STEERING WHEEL WOULD JERK BACK AND FORTH AT TIMES. I IMMEDIATELY TOOK THE VEHICLE BACK TO WHERE I PURCHASED THE VEHICLE. THEY ADVISED THAT THE ELECTRIC POWER STEERING ON MY VEHICLE NEEDED TO BE REPLACED. I LOOKED ONLINE THAT SIMILAR 2015 RAM'S ACTUALLY HAD A RECALL ON THIS EXACT PART, BUT MY VEHICLE WAS NOT INCLUDED FOR THE RECALL. MY 3YR/36K WARRANTY HAD JUST EXPIRED IN MAY 2018, BUT I PURCHASED AN EXTENDED WARRANTY. THE DEALERSHIP ADVISED ME THE PART WAS COVERED BY THE EXTENDED WARRANTY AND THEY HAD ORDERED THE PART. THEY ADVISED THE PART WAS BACK ORDERED UNTIL THE MIDDLE OF SEPTEMBER 2018. I SPOKE WITH THE DEALERSHIP TODAY, 10-3-18,AND THEY STATED THE PART WOULD NOT BE IN AT THE EARLIEST 11-26-18. POSSIBLY NOT UNTIL NEXT YEAR.

Mileage: 28,500

Sep 28, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO LEITH CHRYSLER DODGE JEEP RAM ABERDEEN (11049 US-15, ABERDEEN, NC 28315, (910) 944-7115) WHERE THE CONTACT WAS INFORMED THAT THE POWER STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V586000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

Mileage: 83,000

Sep 28, 2018

THE STEERING GETS TIGHT TO WHERE YOU CAN'T TURN THE STEERING WHEEL AND THEN IT LOOSENS BACK UP UNEXPECTEDLY. IT'S BECOMING DANGEROUS AND SCARY WHEN TURNING CORNERS. YOU NEVER KNOW WHEN IT'S GOING TO TIGHTEN UP. WE JUST BOUGHT THE TRUCK IN SEPTEMBER 2018 AND ALREADY HAVING ISSUES. IT HAS 73,000 MILES ON IT. IF THE PAST RECALL FOR STEERING WAS EVER FIXED, IT'S BROKE AGAIN AND NEEDS REPLACED.

Mileage: 73,000

Sep 10, 2018

THE TRUCK ONLY HAS 66,000 MILES, YET THE POWER STEERING JUST WENT OUT WITHOUT ANY WARNING.

Mileage: 66,000

Sep 6, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THERE WAS CONTAMINATION WITHIN THE CIRCUIT BOARD THAT AFFECTED THE ELECTRIC POWER STEERING. THE VEHICLE WAS SERVICED BY WHITE'S ENERGY MOTORS CHRYSLER, DODGE, JEEP, RAM (203 MOTOR CT, GILLETTE, WY 82718, 307-687-0499) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING); HOWEVER, THE SYMPTOMS WERE THE SAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

Aug 22, 2018

POWER STEERING IS INTERMITTENT AND CAN UNEXPECTEDLY BECOME VERY HARD TO STEER.

Mileage: 96,000

Aug 12, 2018

RECENTLY HAD THE POWER STEERING UNIT REPLACED BY FCA (50% MY COST) AND FILED A NHTSA COMPLAINT. AFTER APPROX 2,000 MILES HAS DEVELOPED VERY STIFF AND JERKY STEERING ASSIST. WHEEL WILL NOT RETURN TO CENTER WHEN YOU LET GO, AND TURNING CORNERS IS A TWO HANDED, REDUCED SPEED AFFAIR AS NOT TO COLLIDE WITH OTHER VEHICLES. I HAVE DETERMINED THAT THE UNIVERSAL JOINT ON THE STEERING SHAFT IS BAD. I CAN SPRAY LUBRICANT ON IT AND THE PROBLEM GOES AWAY FOR A WHILE THEN RETURNS AS IT DRIES OUT. *TT

Mileage: 48,700

Aug 5, 2018

STEERING RACK WILL LOCK UP OUT IF NO WHERE WHILE DRIVING AT HIGH AND LOW SPEEDS.THIS HAPPENS WHEN TRUCK IS STATIONARY AND IN MOTION WHEN TURNING THE STEERING WHEEL IT'S NOT CONTINUOUSLY HAPPENING IT IS INTERMITTENT. BEEN TO TWO DEALERS AND NO FIX OTHER THAN TO REPLACE THE STEERING RACK. IT'S TOO MUCH MONEY TO PAY WITH NO HELP. *TT

Mileage: 76,551

May 25, 2018

POWER ASSIST STEERING SUDDENLY AND WITHOUT WARNING WAS INOPERATIVE DURING A TURN. VEHICLE CROSSED THE LANE MARKER INTO TRAFFIC AND NARROWLY MISSED A COLLISION WITH AN ONCOMING VEHICLE. WAS ABLE TO MUSCLE THE VEHICLE BACK UNDER CONTROL. TOOK TO A DEALER SHIP (GLOCKNER OF ASHLAND KY) AND THEY HAD THE VEHICLE FOR 4 WEEKS AND COULD NOT FIND THE PROBLEM. THERE WERE NO CODES PRESENT IN THE COMPUTER OR WARNING LIGHTS ON THE DASH INDICATING A MALFUNCTION. 3 DAYS LATER I TOOK IT TO KUNES COUNTRY OF MACOMB IL AND THEY DETERMINED THE POWER RACK STEERING ASSEMBLY NEEDED REPLACED AT A COST OF $2,430. I DECLINED. WILL FIX MYSELF. NEW UNIT FROM DETROIT AXLE IS $1,399. VEHICLE HAD 44,800 MILES AT THE TIME OF MALFUNCTION. *TT

Mileage: 44,800

May 13, 2018

STEERING TILT CONTROL BROKE , NO PARTS BEING BEING MANUFACTURED . MUST PURCHASE USED COMPLETE STEERING COLUMN JUST BECAUSE A SMALL PLASTIC CLIP BROKE SAFETY HAZARD DUE TO HAVING TO ADJUST THE SEAT TO PROPERLY SEE GAUGES . KNOWN ENGINE PROBLEMS WITH THE 5.7 HEMI ENGINE BEING TAPPETS , VALVE SPRINGS, CAM SHAFT , ALL LOW TO MID MILEAGE ENGINES . VALVE SPRINGS BREAKING AND DROPPING VALVES THAT COULD DESTROY YOUR ENGINE CAUSING TO STALL AND OR LOCKUP AT HIGH SPEED AFFECTING STEERING AND BREAKING WITH THE ENGINE UNABLE TO RUN. THE STEERING ISSUE WAS IN MOTION ON A HIGHWAY. THE TAPPET/LIFTER WAS IN MOTION ALSO ON A HIGHWAY. VEHICLE 2005 147500 MILES. ONLY IMAGES WOULD BE REPAIR BILLS

Mileage: 147,500

Mar 28, 2018

I WAS DRIVING AROUND A CURVE WHEN SUDDENLY LOST ALL POWER STEERING. I WAS ABLE TO SLOW THE VEHICLE BEFORE GOING OFF OF THE COLVERT ON THE OPPOSITE SIDE OF THE ROAD. I WAS FORTUNATE THAT THERE WASN'T ANY ONCOMING TRAFFIC IN THE OTHER LANE AND THAT I COULD SLOW DOWN TO PREVENT VEHICLE DAMAGE. THIS SUDDEN LOSS OF POWER STEERING ASSIST IS VERY DANGEROUS! IT MAY NOT SOUND THAT BAD JUST LOSING POWER STEERING BUT WHEN YOU DO NOT EXPECT IT AND IT HAPPENS IT IS VERY DANGEROUS, ESPECIALLY AROUND CURVES OR AT THE STOP LIGHT MAKING A RIGHT AND TIGHT TURN. I AM A YOUNG MAN THAT CAN CONTROL NON POWER STEERING VEHICLES BUT NOT UNEXPECTEDLY!

Mileage: 50,000

Mar 28, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING LOST POWER AND THE POWER STEERING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PREMIER CAPE COD (460 YARMOUTH RD, HYANNIS, MA 02601, 508-815-5000) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

Mileage: 72,000

Mar 26, 2018

TRUCK SAYS SERVICE POWER STEERING. TRUCK WILL NOT STEER AND IT'S ELECTRIC POWER STEERING. HAVE TO WAIT UNTIL ENGINE WARMS UP, USING EXCESS GAS. THIS HAPPENS WHEN I START MY RAM 1500. SO FAR, IT HASN'T HAPPENED YET WHILE I'M DRIVING, BUT ONLY TIME WILL TELL. FIAT AND MY DEALER ARE TRYING TO HELP ME. HOWEVER MY BASIC WARRANTY IS UP SO BOTH ARE SAYING IT'S NOT COVERED BY WARRANTY. BOTH ALSO SAY THAT MY VIN DOESN'T MATCH ANY EFFECTED 2015 RAM 1500 THAT HAVE THIS PROBLEM.

Mileage: 56,946

Mar 2, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING AT A LOW SPEED, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT EXPERIENCED DIFFICULTY MANEUVERING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE DORSCHEL DORSCHEL AUTOMOTIVE GROUP DEALER (3817 W HENRIETTA RD, ROCHESTER, NY 14623) WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,099. *TT *TR

Mileage: 30,099

Feb 28, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING, THE STEERING WHEEL SEIZED AND MADE IT DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (LOCHMANDY MOTORS, 920 N NAPPANEE ST, ELKHART, IN 46514) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT THEY WOULD NOTIFY THE CONTACT ONCE THE REMEDY WAS AVAILABLE. THE FAILURE MILEAGE WAS 57,000.

Mileage: 57,000

Feb 6, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING UNKNOWN SPEEDS, THE STEERING WHEEL SEIZED AND FAILED TO MOVE WITHOUT WARNING. ALSO, THERE WAS AN ABNORMAL CREAKING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BEYERS CHRYSLER DODGE JEEP RAM, 200 RIDGEDALE AVE, MORRISTOWN, NJ 07960) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 33357922. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY OR RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

Mileage: 70,000

Jan 29, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE LIGHTS ON THE STEERING WHEEL DID NOT ILLUMINATE AND THE HORN STOPPED WORKING. CHAPMAN DODGE CHRYSLER JEEP RAM OF SCOTTSDALE, ARIZONA (3800 N 89TH ST, 85251) WAS MADE AWARE OF THE FAILURE AND REQUESTED THAT THE VEHICLE BE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,500.

Mileage: 41,500

Jan 26, 2018

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 30 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL SEIZED AND BECAME VERY DIFFICULT TO CONTROL. THE DEALER (LYNCH CHRYSLER DODGE JEEP RAM, 282 EAST WOLF RUN, MUKWONAGO, WI 53149) STATED THAT THE VEHICLE DID NOT HAVE A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 80,000.

Mileage: 80,000

Mar 29, 2017

THE STEERING VIBRATIONS ARE GETTING WORSE AND WORSE. I CALLED SAN ANTONIO DODGE FROM WHICH I PURCHASED THE TRUCK AND GAVE THEM THE RECALL NUMBER AND THE VIN NUMBER AND WAS TOLD THE PART WAS NOT AVAILABLE AT THEIR LOCATION AND TO WAIT FOR THE SECOND RECALL LETTER. I TOLD THEM (HER) THAT THIS WAS THE SECOND RECALL LETTER, SO I WAS FOREWARDED TO AN "ADVISOR" WHO NEVER PICKED UP THE PHONE. I LEFT A MESSAGE AS TO MY PROBLEMS, MY NAME AND PHONE NUMBER. THE DATE IS 3/29/2015 AT 5:10PM. I WANT TO DOCUMENT MY EFFORT TO CLEAR THIS PROBLEM AND THE RESPONSE I AM GETTING FROM THE SAN ANTONIO DODGE DEALERSHIP. NOTE: I HAVE HAD THIS TRUCK FOR ABOUT A YEAR AND THE STEERING WHEEL STARTS TO VIBRATE AT ABOUT 73MPH AND GETS WORSE AS THE SPEED INCREASES TO THE POINT THAT THE VEHICLE IS GOING TO SHAKE THE FRONT END MECHANISM LOOSE. THIS WAS NOT THE CASE AT THE START BUT IS PROGRESSIVELY GETTING WORSE TO THE POINT THAT IT IS BECOMING A SAFETY HAZARD. THE PROBLEM STARTED APPROXIMATELY AT 17,000 MILES AND CONTINUES TO GET WORSE AT 19,000 MILES.

Sep 12, 2016

TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. THE VIN WAS NOT AVAILABLE.

Mileage: 16,600

Jul 6, 2016

WHILE MERGING INTO THE LEFT LANE ON A FOUR LANE HIGHWAY, MY STEERING LOCKED UP AND JERKED MY TRUCK FURTHER LEFT INTO ONCOMING TRAFFIC. FORTUNATELY I WAS ABLE TO CORRECT IT AND BARELY AVOIDED AN HEAD ON COLLISION. I WAS TOLD BY A MECHANIC THAT IT'S THE EPA POWER CONTROL CIRCUIT BOARD OR THE ESP GEAR BOX. DEALERSHIP TELLS ME THERE'S NO RECALL ON MY VEHICLE. I COULD HAVE BEEN KILLED BY THIS DEFAULT IN THE POWER STEERING. THE TRUCK IS ONLY ONE YEAR OLD. HOW COULD SOMETHING THIS CRITICAL TO SAFETY SIMPLY GO OUT ALREADY. SOMEONE PLEASE PLEASE DO SOMETHING TO HELP US CONSUMERS, FOR THE SAKE OF ALL OUR SAFETY. ALSO I WAS DRIVING ABOUT 45 MPH, MERGING LEFT, I WAS JERKED PROBABLY 10 TO 15 FT, ENOUGH THAT I WAS PUT INTO THE OTHER LANE. IT HAS CONTINUED TO DO THIS RANDOMLY CAUSING ME TO ALMOST CRASH SEVERAL TIMES. I HAVE NOW PARKED THE TRUCK UNTIL FURTHER INVESTIGATION FROM MY MECHANIC OR DODGE DEALERSHIP. IT'LL HAVE TO BE TOWED FOR FEAR OF ME CRASHING.

Mileage: 52,000

May 7, 2016 Crash

TWO ACCIDENTS AND WAS DENIED RECALL - EVEN THOUGH MY 2015 DODGE RAM 1500 STEERING COMPONENT HAS BEEN DEFECTIVE AND CAUSED AN ACCIDENT. ACCIDENT #1 FEBRUARY 16, 2016 BRAKES DID NOT FUNCTION WELL. CAR DID NOT BRAKE WELL IN THE RAIN, WAS COMING TO A RED LIGHT WITH A CAR IN FRONT OF ME, HAD TO PUSH ON THE BRAKES AND THEY WERE NOT BRAKING. DODGE RAM 1500 SKID AND HIT THE BACK OF THE CAR IN FRONT. ACCIDENT #2 MARCH 12, 2016 LOSS OF STEERING CONTROL AND BRAKES DID NOT WORK. I WAS STOPPED AT A RED LIGHT AND IT WAS RAINING. WHEN THE LIGHT TURNED GREEN I STARTED A SLOW LEFT TURN WHEN: (1) THE DODGE RAM LOST TRACTION, (2) DODGE RAM OVER STEERED TO THE LEFT FROM THE STEERING INPUT SUDDENLY LOSING POWER, AND (3) THE CHECK ENGINE LIGHT AND ABS LIGHT CAME ON AND (4) MY BRAKES STOPPED WORKING. I TRIED TO COUNTER STEER TO MOVE THE TRUCK TO THE SIDE TO THE STREET BUT THE TRUCK WOULD NOT STOP. THE TRUCK THEN SKID, WENT OVER THE CURB AND HIT A LIGHT POST THAT FELL ON THE RIGHT SIDE OF THE DODGE RAM AND DAMAGED THE CAR HEAVILY. IF IT HAD FALLEN ON THE ROOF MY PASSENGERS AND I WOULD BE DEAD. POLICE REPORT AND FOUR WITNESSES. ELEVEN DAYS AFTER THE SECOND ACCIDENT, A RECALL FOR DODGE RAM 1500 MODEL YEARS 2015-2016 CAME OUT FOR STEERING. THE RECALL IS FOR THE IDENTICAL MALFUNCTIONING STEERING COMPONENT THAT CAUSED MY SECOND ACCIDENT. CALLED MANUFACTURER AND WAS TOLD THAT MY VIN # IS NOT PART OF THE RECALL, WHICH MEANS FOR THEM THAT MY CAR WAS MADE AT A DIFFERENT FACILITY FROM THE RECALLS AND IS NOT OF CONCERN FOR THEM. DESPITE THAT MY 2015 DODGE RAM 1500 IS THE MAKE, MODEL AND YEAR OF THE RECALL AND DESPITE THE FACT THAT I TOLD THEM I HAD JUST HAD THAT EXACT STEERING MALFUNCTION, I WAS DENIED THE RECALL.

Mileage: 16,000

Nov 6, 2015

FRONT VIBRATION WHEN DRIVING ANY SPEED ON GAS PEDAL AND STEERING WHEEL AND FLOOR BOARD. VARY NOTICEABLE ON DIRT ROAD THAT I LIVE ON. FEELS LIKE SOMETHING IS GOING TO BREAK OR COME LOOSE.

Oct 18, 2015

AT SPEEDS BETWEEN 50 AND 70 MPH VEHICLE HAS EXCESSIVE VIBRATION THAT SEEMS TO BE FROM THE REAR OF THE VEHICLE. HAD TIRES BALANCED BY A TIRE SHOP AND PROBLEM PERSISTED. DEALERSHIP REPLACED ALL FOUR TIRES AND WHEELS AND THE PROBLEM STILL PERSISTS. INFORMED DEALERSHIP OF TSB SB-16-001-1, WHICH IS EXACTLY THE PROBLEM I HAVE. THEY INFORMED ME THEY'VE NEVER HEARD OF THE TSB. SIMILAR TO OTHER COMPLAINTS FILED AND RESEARCHED CONCERNING REAR VIBRATION ISSUES WITH 2015 RAM TRUCKS.

Mileage: 300

Oct 15, 2015

PURCHASED VEHICLE BRAND NEW. STEERING OF VEHICLE HAS BEEN OFF AND DRIFTS TO THE LEFT. TOOK TO DEALER TWO TIMES THEY ARE UNABLE TO FIX THE PROBLEM. HAVE A CURRENT APPOINTMENT ON 10/16/15 THIS WILL BE THIRD VISIT. UNSAFE DRIVING CONDITION ESPECIALLY WHEN TOWING WITH THE TRUCK.

Mileage: 30

Oct 2, 2015

TL* THE CONTACT OWNS A 2015 DODGE RAM 1500. THE CONTACT STATED THAT THE CONTROL BUTTONS ON THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. IN ADDITION, AFTER EXITING THE VEHICLE, THE DOORS LOCKED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

Jul 28, 2015

TL* THE CONTACT OWNS A RAM 1500. WHILE WAITING AT A STOP LIGHT WITH THE BRAKES ENGAGED, THE ENGINE RPMS RAPIDLY INCREASED AFTER PERFORMING AT HIGH SPEEDS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,200. UPDATED 10/01/15*LJ THE CONSUMER ALSO EXPERIENCED A PROBLEM WITH THE STEERING. UPDATED 12/24/15. *JB

Mileage: 1,200