2018 RAM 1500 Power Train Problems

I am attempting to have my vehicle repaired for a defect in the rear axle that Recall U88 addresses and that my VIN falls within the range of. I am being told by the my local dealership and the FCA that my Vin has not active recalls. Does my vehicle fall within the recall? The recall is from 2018 the year it was built. Is it possible the system just doesnt go back that far anymore? Can someone please clarify. Thank you

Check Engine Light comes on and off on its own. OBD read that the engine is not getting up to normal temp. Had it diagnosed and was told that the 3.6 V6 has issues with the oil filter housing cracking/leaking. Somehow the housing cracking caused me to lose coolant. To have everything repaired would be $1400.

Took excellent care of my truck, doing all recommended maintenance and replacing parts as they wear out. I had catastrophic engine failure at 86k miles. Was getting off a highway on an off ramp and got a low oil pressure warning and lose of power/no throttle response from the truck. Pulled over and oil was spewing out. Had it towed to a shop and they said the engine was seized up and there was metal in the oil, recommended full engine replacement.

Subject: Formal Complaint – 2018 Ram 1500 EcoDiesel Engine Failure at 11,900 Miles To Whom It May Concern at National Highway Traffic Safety Administration (NHTSA), I am filing a formal complaint regarding a major mechanical failure in my 2018 Ram 1500 EcoDiesel. Despite all scheduled maintenance being performed and documented, the engine failed at just 11,900 miles — a clear indication of a serious defect or flaw in manufacturing. Vehicle Information: - Year/Make/Model: 2018 Ram 1500 EcoDiesel - VIN: [XXX] - Dealer: Elk Grove Dodge - Mileage at Failure: 11,900 miles I have researched and documented similar cases involving this engine model, pointing to a larger, systemic issue that warrants investigation. This premature engine failure poses a significant safety risk, especially if it were to occur while driving at highway speeds or in traffic. I am requesting a formal safety defect investigation and consideration for recall. What I Am Requesting: - Investigation into systemic engine issues affecting 2018 Ram 1500 EcoDiesel vehicles - Manufacturer accountability for premature failures under warranty - Consumer assistance in repair, buyback, or replacement under applicable laws or enforcement programs I am providing this documentation in the interest of resolving this matter through the proper regulatory channels. I respectfully request follow-up contact regarding next steps or findings. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Steering Gear Rack - Steering control rapidly diminished over a short amount of time. Initially was okay but steering began to intermittently stick and wouldn’t self-center. Issue became nearly full-time within a month. Got to the point that it required a ‘tug’ to re-center. Took to a shop to additionally find that the boot clamps had broke themselves loose, causing the boots to separate and freely slide around. Driver seat airbag - service airbag system (?) warning on dash. Loose/bad connector in center console according to a mechanic leading to potential airbag deployment failure. Both of these issues are reportedly exceedingly common among RAMs, with steering gear racks extending as far back as 2013, and the airbag situation commonly effecting at least the ‘18 models. Additionally, Rear axle (passenger-side) - Shop discovered at the same time a seal had failed causing axle lubricant to spray onto hub causing extreme risk to breaking system due to the spray. Potentially lead to corrosion of caliper and caused advanced rusting resulting in wheel not spinning freely/easily. Driver side works as should. Warranty refused coverage of steering gear rack due to ‘improper installation’, as they claim, due to boots having separated from their respective mount points and loose clamps. Dates and mileage are rough estimates at time of on-set.

Had the High flow fuel pump Changed and less than 400 miles had a catastrophic failure. Had to pay for a tow was told nothing is under warranty, even though it was caused all by a faulty fuel pump and caused other issues and was told by Stalantis that they do not cover calamity damage had to pay for PCM and injectors. My truck is still not fixed. My engine light is still on, brought it to three dealerships and nobody can figure it out. Also the deaf system is not functioning properly and had it replaced a 20,000 and at 70,000.

Got 11 inches of snow tried to go to town and my truck wouldn’t move. Snow melted took it to dodge and they said it’s sounds like the clutch plate in the borg Warner 44-44 was possibly going out. A quick search of problems with that transfer case has hundreds of people having the same problem and I don’t off road it or plow snow. Was quoted $7500 to have it replaced. This could cause an accident if driving down the road or down county roads in rain, snow or ice.

I took my truck in because i have a tone wheel that needs to be replaced. my truck is getting recall 66a where the remedy is just a flash of the ecu. my tone wheel needs to be replaced and is covered under recall 73a. ram is not going to cover replacing this known issue because according to them my vin is only getting the code 66a, a known issue for this year truck and motor.

My truck only has 89,000 miles on it and yet it sustained a $5,000 engine malfunction. The engine was overheating and it turns out, that the cylinder heads failed. I have found this to be common with the 3.6 L engine that I have. This problem also led to the water pump failing and cylinder heads to need repaired. Basically the entire engine except the engine block is being repaired. The engine overheated multiple times. The first time I had the thermostat replaced. The second time it was low on coolant and topped off. Bu the 3rd time, they were able to diagnose this hiding problem that they said is extremely common in ram trucks with the 3.6 liter engine.

My warranty work is being delayed until my warranty expires. The dealership said I could take my vehicle to another location, but that would mean leaving it there for several weeks just to get it inspected. This other dealership is about an hour away, and I live alone, so this isn't feasible. Am I really expected to accommodate the dealership just to get them to honor my warranty? The engine is ticking at idle, which I understand could indicate a failing engine. My truck also has a transmission issue—it slams into first gear when coming to a stop. The dealership looked at it early this summer but said I’d be without a vehicle for a significant amount of time if I left it, and they didn’t offer a loaner. This truck was originally purchased for $38,000 and came with a Certified Pre-Owned (CPO) warranty. Additionally, the headliner leaked within the first few months of ownership. The dealership (Champion Ram of Athens, Alabama) tried to get me to pay a third-party contractor for the repair, but it was clear they were trying to sell me unnecessary services, so I declined. I took it to a body shop friend, who found that the cab seams were leaking due to what seemed to be a manufacturing defect. This issue causes moisture to affect the 10-inch Uconnect system, which malfunctions when exposed to water. My warranty expires very soon, and it feels like they're just trying to avoid fixing these issues. The truck currently has around 93,000 miles on it. Please help in any way you can, because getting help from Ram has been like chasing a chipmunk!

The contact owns a 2018 Ram 1500. The contact stated that while changing the passenger's side rear wheel, the vehicle was lifted by the jack. The contact stated that the gear shifter independently shifted out of gear, and the vehicle moved forward and fell off the jack. The contact stated that he was underneath the vehicle when the failure occurred. The contact stated that the tire stopped the vehicle from falling to the ground. The contact stated that the vehicle had been parked for two days and sitting on a flat tire. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 77,130.

Mileage: 77,130

I bought my ram 1500 in January 2019 brand new from the Sahara Dodge in Las Vegas. I have been up to date on my services and have brought the vehicle in to a Dodge dealership if i ever had an issue. It currently has approx 78k miles on it. ON [XXX] I was driving on the freeway going approximate 65MPH and my truck started shaking really bad. While it was shaking I started to see oil spraying from my engine. As I was trying to slow down my truck just shut off in a travel lane and NHP troopers had to push me out of oncoming traffic… thankfully no one was Injured. I had the vehicle towed to desert 215 superstore dealership located at 8030 Rafael Rivera Way, Las Vegas, NV 89113. The service advisor did not call for several days, so I contacted the manager Derek Davis. Derek advised me that my crankshaft had snapped in half, causing a piston rod to snap, which poked a hole through my engine. I need an entire new engine. I do have a recall on my vehicle 66A (reference the crankshaft sensor) which i tried to get repaired but I was told to wait by the prestidge Dodge dealership in Las Vegas because i had two recalls on my vehicle and they had to order the parts. This power train failure is directly related to the recall I had with the crankshaft sensor. With several weeks of me calling for updates, the service advisor asked me to provide service records to provide to “corporate” to see if they will cover the repairs. On 7/23/24, service advisor James Cruz called and told me that they are not going to cover it. I asked “even though I need a repair directly related to the recall” and he said yes. He then provided me the phone number to ram cares to call them directly. On 7/24/23, I received a phone call from Chrysler corporate and provided all the information to them, but they are telling me the dealership knows what to do with “recall repairs” but she is still trying to find out… The dealership is extremely hard to get information or help from. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO

Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed.

The contact owns a 2018 Ram 1500. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact noticed a loud popping sound and the vehicle jerked. The vehicle was driven to the place of employment. At the end of the workday, while the contact was driving and approaching a stop sign, the brake pedal was depressed, and the contact heard two loud bangs. Additionally, the vehicle jerked abnormally. The vehicle was driven to the residence. The contact parked the vehicle, and the vehicle was turned off. However, the vehicle rolled backwards. The parking brake was engaged to prevent the vehicle from rolling backwards. The vehicle was towed to an independent mechanic where it was diagnosed with rear differential failure and the front axle and full rear differential needed to be replaced. The vehicle was not repaired. The contact was informed of an unknown NHTSA recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,605.

Mileage: 64,605

Truck has zero warning lights, zero visible issues, nothing is "wrong" with the truck. However, the truck runs horribly. It is terrifying to drive. Anything over 35mph is scary. It drives like the back wheels are about to come out from under it. The truck violently shakes. Sometimes it accelerates, sometimes not, randomly downshift, random upshifts, random power loss, randomly the breaks stop working. The radio has became such a problem that not only can I not use the radio, i cant use the navigation, back up camera, the apps, climate control, settings, nothing in the control unit. Cant even update it because it wont stay on one screen long enough, nothing. The unit bounces around from one tab to another. Its confusing the trucks computer system and has reset itself while on a lift getting serviced. The transmission is running hot, the cooling fans don't know if they should be on or off because the radio unit changes all the controls so quickly. The volts on the dash are always at or about 3/4 of the way up and continuously bounce because of the system always changing. I have 52 transmission codes because the system is so confused but no one will touch it because its an 8 speed and not serviceable. And all the components are working.... they just do not work together. There has been several recalls for this make and model but all for the diesel, I believe it goes further then just that.

I filed previously. The truck just lost power, I was on highway fastin fast lane. Lost power had to cross 3 lanes of high speed traffic. Dangerous. The tone wheel broke. I had to get towed to repair shop 3/8/23, mileage 38171. No parts available till 4/21/23. No rental car? Stranded. NHTSA issued recall. I tried several times to get reimbursed for repairs $1,168.90. I just get the run around. It still needs software update. Then there is an outstanding recall X46, no repair options. Nothing available. I don’t trust Dodge.

I purchased a new 2018 Ram Truck with an ECO Diesel engine. The engine has undergone multiple recall repairs including one for the EGR that could cause a potential fire hazard. The truck has been in service for multiple engine related issues since I purchased the vehicle. It has continuously had a rampant smell of antifreeze inside the cab of the vehicle which has made me feel sick on occasions and I must open the windows even in the winter months. After only 66,000 miles my truck suffered a catastrophic engine failure. Although Stellantis replaced the engine under warranty, the new engine only had a 2-year unlimited mileage warranty. 2 years has passed and the warranty is now no longer active and I am personally responsible for any repairs. My truck with the new engine has just over 60,000 miles and is suffering the same issues as the original engine even though it was just fixed for these issues 4,000 miles ago. It again has the smell of coolant and diesel in the cab. The vehicle is dangerous to drive due to throttle control and temporary engine stalls. I have to rely on my children to drive me around, rent a car or use Uber. I have also complained multiple times to Ram service departments that this vehicle loses power and stalls while normal functioning. They keep telling me this is normal function of the engine. There is now a “Loss of Crankshaft Position” recall which also causes a catastrophic engine failure. The fix issued does not save the engine from this catastrophic failure but only allows the vehicle not to stop abruptly at the time of failure. Basically, I am driving a time bomb waiting for a catastrophic engine failure. I understand this engine is being discontinued and I wont even by able to repair this vehicle if something happens again in the future. Currently the vehicle is unoperable.

When driving the check engine light came on, the car slowed up and would not start after. I had the truck towed to the dealership. The service manager told me the high pressure fuel pump shattered and shot metal debris through the system. The High Pressure Fuel Pump is not available even though it is on a recall list. I contacted Chrysler customer service, the representative essentially told me there was nothing they can do because the part was not available.

The contact owns a 2018 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the crankshaft. The contact stated that the crankshaft had previously failed and had been repaired in 2021. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 154,000.

Mileage: 154,000

Driving on a busy highway, without any advance warning, all dash lights on screen turned on at once and truck completely shut down. We were unable to operate the truck or even put in neutral to move off the road. We had our children in the truck with us and it was a miracle we weren’t in an accident. We shut down the highway for hours waiting for a tow truck. We were charged $930 to tow to the nearest dealership.We paid out of pocket and have not been reimbursed. There have been multiple recalls on this vehicle. There are currently two open recalls one has been open since June 2022 with still no remedy available. I don’t feel safe driving my children in this vehicle. There needs to be a remedy soon before something happens. I don’t want to wait any longer given a close call we’ve already had with our children present.

I have filed previously regarding this 23v-411; my trucks crank position sensor broke on a highway, almost accident. Tower in to a repair shop. Finally got replacement sensor. Spent 6 weeks trying to download correct data. It runs ok but still not 100%. I submitted the billing to dodge - Chrysler for reimbursement they denied it. Saying repair has not been determined yet. So I’m driving my truck not a rental and out of $1168. What a racquet.

The contact owns a 2018 RAM 1500. The contact stated that while driving at 80 MPH, she heard an abnormal clicking sound and upon attempting to decrease in speed by depressing the brake pedal, the vehicle failed to slow down. The steering wheel then failed to function and control of the vehicle was lost. As a result, the vehicle careened off the road and into a barrier wall. The air bags did not deploy. A police report was filed, and no injuries were reported. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed that the actuator had broken in half. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

Mileage: 90,000

While driving down the road and needing to turn onto side roads or just following curves in the road, power steering has been becoming increasingly difficult requiring full strength to turn the vehicle. This is happening intermittently and happens while in mid turn. Have also noticed that when I’m 4WD, steering is altogether difficult requiring full body strength.

I was driving my Ram 1500 along the road to my house when it slammed to a halt. Luckily I was not going to fast and I was able to push it into my driveway. The problem was that the magnetic strip on the tone wheel failed and it shut the engine off. At the time of failure, the part was not under recall so I had to pay for the parts and labor myself. A couple weeks ago I received a letter from Chrysler (FCA) that there is now an open recall for the tone wheel, (Recall 66A), but there are no parts yet available to fix it. However, it also says on the letter that if the part has already failed and if I have already paid to have it fixed that I am eligible for a reimbursement of expenses. I filled out the online form for reimbursement, however I was contacted by FCA and they stated that they will not be processing any reimbursements for Recall 66A at this time. I have attached my repair order and the recall notice from FCA with the instructions to apply for a reimbursement.

when fueling the pump handle gets stuck in the tank and also cuts the pump handle off several times during the fueling process. This problem has not been checked out. The exhaust manifolds are tapping. This will not pass our state inspection. This was found after my state inspection by an independent service center. No warning lights, but can smell a bit of exhaust fumes when starting. The uconnect system is delaminating causing the system to malfunction. While driving the screen changes, changes radio stations, volume, makes phone calls including 911, turns heated seats and heated steering on, it adjusts the temperature from hot to cold, cold to hot and the degree setting. You can not shut the uconnect system off once it starts. Spoke to the Ram dealership and they said this is a common problem and very pricey to fix. Saftey issue being 1. dialing 911 while driving. 2. sudden volume adjustments causing distractions,

The active grill shutters and related wiring components are defective. The check engine light came on around 52000 and issued a code for U11E9- “replace active grill shutter.” I replaced it with a brand new part and the CEL remains on. Further investigation into similar instances in online forums suggest problems with the design of the wiring harness and pigtail that connects to the PCM. Many other consumers have reported this problem and were unable to resolve using the associated code, requiring further, expensive electrical repairs.

The magnetic material on the tone wheel delaminated causing the engine to stall and not restart. Incident was on the curve of a busy mountain road. The failed part was kept by dealer Jacky Jones Ram in Hayesville, NC. There were no prior warnings to the failure. This same failure is described in recall 20V-475 but my vehicle VIN is not included. There are several other occurrences in online forums of the same problem occuring on vehicles that are also outside of the recall VINs. The recall should be expanded to also include at least the vehicles that actually have the problem.

The lights on the dash went out while sitting still. All of them flashed on then off again, a warning light about the transmission came on and then off again. The motor surged and would not stop, the brakes would not work, the shifter would not work. The vehicle surged into oncoming traffic.

The contact owns a 2018 Ram 1500. The contact stated while driving 60-65 MPH, the vehicle inadvertently started to decelerate while the contact was attempting to accelerate. The contact stated that after several minutes the vehicle returned to normal driving. The dealer was contacted and notified of the failure but offered no assistance. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was approximately 34,000.

Mileage: 34,000

I was driving my 2018 RAM at night when it suddenly started to smoke. I had to stop in the middle of the road to find coolant had splattered on part of the engine and was leaking. Upon further inspection this morning I found there is a missing bolt on the radiator and it is cracked and a hose apparently burst. Called the dealership and states this is not covered by the warranty since I’m on my 4th year and the type of part that it is, however, the only people to have ever worked on this vehicle have been the dealership and they have never had to do any repairs on the car, only regular oil changes and a warranty repair to my Uconnect screen that was faulty. There is no reason why this would have happened other thanks faulty parts. Upon investigating further I found that 2018 Rams with Ecodiesel engine(I have a gas engine) have a recall for the same issue and many people are having issues getting repair issues due to parts. I have also found other people with gas engines with similar issues. I’d like to have some resolution with the manufacturer do they may cover their issue, not have to pay out of pocket for this.

engine knocking , seams to a big problem. trans is slipping more and more , . ive should of stayed with ford

WHILE BACKING UP THE VEHICLE STOPPED, BELLS WENT OFF IN VEHICLE, THE P LIGHT ON THE SHIFTER AND DASHBOARD BEGAN FLASHING, A MESSAGE APPEARED IN THE DASH MESSAGE CENTER STATING TO APPLY THE PARKING BRAKE. I SHUT THE VEHICLE OFF BUT ONLY COULD TURN THE KEY TO ACCESSORY. THE VEHICLE WOULDN'T SHIFT TO PARK. THE VEHICLES ELECTRICAL SYSTEM WOULDN'T SHUT DOWN, I COULDN'T REMOVE THE KEY. WHILE STOPPED I OPENED THE OWNERS MANUAL TO REVIEW THE TRANSMISSION SECTION AND IT EXPLAINED THAT IF THE ISSUE OCCURS TO FOLLOW PRINTED PROCEDURE. EVENTUALLY I WAS ABLE TO SHUT DOWN THE ELECTRICAL SYSTEM. THE ISSUE IS THAT THIS COULD BEEN A MORE SERIOUS ISSUE IF I WASN'T BACKING INTO MY OWN DRIVEWAY. THIS WOULDN'T TURNED OUT WELL IF I WAS BACKING INTO A BUSY STREET. I HAVE A VIDEO AVAILABLE OF THE LIGHTS FLASHING. I ATTACHED A STILL PHOTO OF THE DASH.

Mileage: 24,557

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, ANOTHER VEHICLE DRIFTED INTO HIS LANE. THE CONTACT DEPRESSED THE EMERGENCY BRAKE PEDAL AND THE TRANSMISSION INDEPENDENTLY SHIFTED INTO NEUTRAL. THE CONTACT COASTED OVER TO THE OTHER SIDE SHOULDER. THE CONTACT NOTICED THE TRANSMISSION CONTROL INDICATED DRIVE HOWEVER, THE VEHICLE WAS IN NEUTRAL. THE CONTACT STATED THAT HE SHIFTED INTO PARK, THE ELECTRONIC CONTROL TRANSMISSION RESET. THE VEHICLE WAS TAKEN TO FIRKINS CHRYSLER JEEP DODGE RAM (2700 1ST ST, BRADENTON, FL 34208) WHERE THE CONTACT INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 32,000.*DT*JB

Mileage: 32,000

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED RACKLEY CHRYSLER DODGE JEEP RAM (5050 E WINNEMUCCA BLVD, WINNEMUCCA, NV 89445: (775) 623-5005), LITHIA CHRYSLER JEEP DODGE RAM OF KLAMATH FALLS (2675 WASHBURN WAY, KLAMATH FALLS, OR 97603, (541) 205-4486) AND DOLAN DODGE RAM FIAT (700 KIETZKE LN, RENO, NV 89502, (775) 786-1211) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND DEPRESSING THE ACCELERATOR, THE VEHICLE HESITATED AND THEN ABRUPTLY SPED OFF WITHOUT WARNING. THE CONTACT THEN RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 19V347000 (LATCHES/ CONSUMER STATED VEHICLE WAS TAKEN TO SEVERAL DEALERS TO REPAIR THE RECALL NO ONE HAD THE PARTS. NOW MANUFACTURER IS CALLING IT NORMAL.*JB

Mileage: 1,500

MY 2018 DODGE RAM 1500 WITH 32000 MILES HAS A PROBLEM SHIFTING OUT OF PARK, AND NOW HAS "CHECK ENGINE LIGHT ON" NOW!

THE PEDAL LAG WHILE TAKIN OFF FROM STOP THE PEDAL POSITION FREQUENCY ISNT CONSISTENT LOSS OF MPG COMPLETELY STOCK TRUCK ECO DIESEL CAN EVEN GET ABOVE 19MPG AVG LOSS OF POWER MPG AND PEDAL LAG ALONG WITH JUNK EMISSIONS THAT DESTROY ENGINES THEREFORE HAVE TO MAKE MORE PARTS OR TRUCKS ETC USING MORE FUEL TO POWER THESE MANUFACTURING PLANTS

Mileage: 14,000

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN), HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF BILLINGS (2229 KING AVE W, BILLINGS, MT 59102, (406) 206-3601), WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THERE IS AN OPEN RECALL ON THESE VANS (WE HAVE 3 OF THEM) THAT RAM HAS NOT DETERMINED A REMEDY FOR. I HAVE CONTACTED THEM AND HAD ONLY 1 CORRESPONDENCE RETURNED, BASICALLY SAYING THEY DO NOT HAVE AN ANSWER. *TR

I FOUND 4 RECALLS ONLINE FOR THIS VEHICLE, NONE OF WHICH WE WERE NOTIFIED ON AND NONE OF WHICH HAVE BEEN CHECKED ON, YET THIS SITE SAYS THERE ARE NO UN RESOLVED RECALLS

I NOTICED, SHORTLY AFTER PURCHASING TRUCK FROM A USED CAR DEALER WITH 96000 MILES ON IT,THAT THE GAS MILEAGE WAS GETTING WORSE STEADILY( HIGHWAY MILES ).THEN ONE DAY, ON THE WAY HOME FROM WORK ,THE PASSENGER SIDE REAR TIRE WAS SMOKING. TOOK IT OVER TO MY MECHANIC AND FOUND OUT MY WHOLE REAR AXLE HAD TO BE REPLACED. THIS COST ME ALMOST 5000 DOLLARS

Mileage: 98,093

I ENTERED MY VEHICLE 2018RAM1500 THIS MORNING AFTER IT HAD BEING STORED INSIDE MY GARAGE OVERNIGHT. I SAT DOWN, PRESSED THE BRAKE AND WAS ABOUT TO START IT WHEN I NOTICED THE SHIFTER DIAL WAS ON 'R' AND BEGAN BEEPING CONTINUOUSLY. I USED THE IGNITION BUTTON TO SWITCH FROM 'OFF' "ACC" TO 'START' AND BACK/FORTH AND PRESSING ON THE BRAKE UNTIL I WAS ABLE TO SHIFT THE TRANSMISSION TO 'P'. ONCE IN 'P' I PRESSED THE BRAKE AND THEN STARTED THE TRUCK. WHEN I PROCEEDED TO MOVE ON REVERSE OUT OF MY GARAGE, IT BEGAN BEEPING CONTINUOUSLY AND FLASHING TWO MESSAGES ON THE DISPLAY , "SERVICE SHIFTER" FOLLOWED BY "SERVICE TRANSMISSION SHUT OFF ENGINE TO ENGAGE PARK" THEN MY RADIO BLACKOUT. I COULD STILL HEAR MUSIC AND WAS ABLE TO CONTROL IT BUT THERE WAS NO DISPLAY.

DRIVING HOME FROM WORK. HAD USED CRUISE CONTROL AT 70MPH ON FREEWAY, BUT HAD NOT USED IT IN TOWN. I WAS DECELERATING FOR A STOP LIGHT, WHEN IT TURNED GREEN. I WAS PROBABLY TRAVELING 15-20MPH WHEN I BEGAN ACCELERATING AGAIN. I HEARD A CLICK, LIKE A RELAY OR SOLENOID AND THE VEHICLE BEGAN TO ACCELERATE AS IF I HAD HIT "RESUME". LAST SPEED PRESET HAD BEEN 70MPH. I WAS ABLE TO CANCEL THE ACCELERATION BY HITTING THE BRAKES, BUT I NEARLY REAR ENDED THE CAR IN FRONT OF ME. I DID NOT HIT "RESUME" BY MISTAKE EITHER, AS MY HAND WAS NOT ON THE STEERING WHEEL NEAR THE BUTTONS. IN FURTHER TROUBLESHOOTING, THE CRUISE WILL NOT ENGAGE BELOW 25MPH. IF RESUME IS PUSHED BEFORE PASSING 25MPH (DURING ACCELERATION), THEN NOTHING HAPPENS.

Mileage: 23,000

WHILE DRIVING THE VEHICLE LAGS POWER TO MOVE VEHICLE FOR ABOUT A 4 SEC DELAY THEN POWER WILL MOVE THE TRUCK ABSOLUTELY A SAFETY ISSUE ESPECIALLY WHEN THE VEHICLE IS COLD FORM A STOP. HAPPENS EVERY TIME I DRIVE THE TRUCK.

Mileage: 9,000

THERE IS A RECALL ON THE DRIVESHAFT THAT CAN CAUSE THE INCOMPLETE WELD TO BRAKE AND CAUSE CRASH V48 IS THE RECALL. WHEN I WENT TO THE DEALERSHIP ON 6/27/19 WAS TOLD THAT THE PART NEEDS TO BE ORDERED. TODAY IS ONE WEEK LATER AND STILL NO PART I HAVE CONTACTED CHRYSLER DIRECTLY AND WAS TOLD THE PARTS ARE AVAILABLE SO NOT SURE WHY I'M STILL WAITING ON PARTS? IT'S DANGEROUS TO DRIVE THE VEHICLE ACCORDING TO THE RECALL NOTE.

Mileage: 17,500

I RECEIVED A RECALL NOTICE (V48/NHTSA 19V-324) FOR MY 2018 DODGE RAM 1500. THE FCA ASSISTANCE CENTER SET ME UP WITH A DEALERSHIP THAT CAN REPAIR THE ISSUE, I CALLED TO SCHEDULE (THEY SAID NEXT TUESDAY JULY 2ND). THE FCA ASSISTANCE CENTER DEEMED MY TRUCK UNDRIVABLE BY APPROVING A TOW TRUCK TO HAUL MY VEHICLE TO THE DEALERSHIP FOR REPAIRS. THE DEALERSHIP DID NOT OFFER A LOANER SO I CAN GET TO WORK TOMORROW, SO I CALLED THE FCA ASSISTANCE CENTER TO GET A VEHICLE DUE TO PRODUCT LIABILITY. THEY PUT ME ON HOLD, THEN RESPONDED WITH "I WILL GET BACK TO YOU TOMORROW..WHAT'S THE BEST PHONE NUMBER TO REACH YOU?"

TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT WHILE PARKED IN THE DRIVEWAY WHEN EXITING THE VEHICLE WITH THE DRIVER DOOR STILL OPEN, THE VEHICLE SHIFTED INTO REVERSE INDEPENDENTLY, ROLLED AWAY RAPIDLY, AND KNOCKED THE DRIVER DOWN TO THE GROUND. THE VEHICLE ROLLED AWAY CROSSING A STREET AND CRASHED INTO A HOUSE WHERE IT CAME TO A STOP. THE CONTACT SUFFERED INJURIES TO HIS LEFT LEG/FOOT, THE LEFT WRIST WAS SCRAPPED, THE LEFT ELBOW WAS BRUISED, AND THE RIGHT KNEE SCRAPPED WHERE MEDICAL ATTENTION WAS SCHEDULED TO BE RECEIVED BY HIS DOCTOR. NO POLICE REPORT FILED. THE VEHICLE WAS TAKEN TO GALEANA'S VAN DYKE DODGE DEALER (28400 VAN DYKE AVE, WARREN, MI 48093 (586) 573-4000) WHERE THE VEHICLE WAS BEING REPAIRED FOR THE REAR BUMPER AND REAR PASSENGER SIDE QUARTER PANEL. THE VEHICLE WAS NOT REPAIRED AS OF YET. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. *DT*JB *DT PHOTOS ATTACHED *JB *DT*JB

Mileage: 11,000

TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHIFTED INTO NEUTRAL AND DECELERATED WITHOUT WARNING. ADDITIONALLY, THERE WAS A STRONG EXHAUST ODOR IN THE VEHICLE. THE CONTACT STATED THAT SEVERAL PEOPLE BECAME ILL TO THE POINT OF THROWING UP AND ALMOST PASSING OUT. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO STOCKTON DODGE CHRYSLER JEEP RAM (LOCATED AT 3333 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 956-1920) TO BE DIAGNOSED, BUT THE TEST WAS NOT YET COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

WHILE DRIVING ON AN INTERSTATE 5 IN WASHINGTON IN CRUISE CONTROL AT 76MPH GOING UP HILL, THE TRUCK MADE A GEAR GRINDING NOISE. I TURN OFF CRUISE AND LET THE TRUCK COAST UPHILL, THE TRUCK WAS MAKING A WHINING UPHILL. I GAVE THE TRUCK SOME GAS TOWARDS THE TOP OF THE AND AT THAT POINT THE TRUCK VIOLENTLY SHOOK, I HEARD A LOUD THUD AND SAW SPARKS FLYING FROM THE REAR END. I WAS GOING DOWN HILL BY THIS POINT. I SAW A LARGE METAL PIECE COME FLYING OFF THE REAR OF THE TRUCK. WHEN I WENT TO PULL OVER, THE TRUCK WAS HARD TO STEER AND CONTROL, THE REAR WHEELS LOCKED UP THE LAST 8-12 FEET BEFORE STOPPING. UPON GETTING OUT I NOTICED THE DRIVESHAFT DROPPED & HANGING FROM THE VEHICLE. I WAS ABLE TO FIND & PICK UP THE LARGE PIECE THAT WENT FLYING OFF. I HAD TO HAVE THE VEHICLE TOWED 70+ MILES TO MY HOME TOWN TO A LOCAL DEALER. THE TRUCK WAS PURCHASED IN APRIL 2018 AND THIS HAPPENED MID DECEMBER 2018. THE TRUCK HAD APPROX 29,550 MILES ON IT AT THIS POINT. THE TRUCK WAS BOUGHT IN APRIL 2018 BRAND NEW WITH 18 MILES ON IT. ALL MAINTENACE HAS BEEN FOLLOWED PER RAM'S RECOMMENDATIONS.*DT ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

Mileage: 29,550

I WANT TO BUY THIS VEHICLE . THE RECALL IS CHECK REAR END GEAR OIL AND YOU DON,T HAVE A REMEDY FOR IT YET???? HOW MUCH DOES IT TAKE TO REMOVE THE GEAR OIL PLUG AND CHECK THE LEVEL. YOU ARE HOLDING UP MY PURCHASE ON THIS VEHICLE!!!

WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER.

Mileage: 18

I WAS DRIVING OUT OF MY DRIVE WAY, AND MY VEHICLE WENT INTO PARK BY ITSELF. IT APPEARED A STRANGE MESSAGE ON THE SCREEN SAYING 'CAR NOT IN DRIVE, SHIFT TO PARK'. ALSO MY VEHICLE DISPLAYED AN ALERT MESSAGE SAYING 'ALERT: ELECTRONIC THROTTLE CONTROL SYSTEM MALFUNCTION, THE VEHICLE ONBOARD DIAGNOSTIC SYSTEM HAS DETECTED A MALFUNCTION'. ALSO ANOTHER ALERT WAS DISPLAYED AS 'ALERT: ENGINE SYSTEM MALFUNCTION'. NOT ONLY DID MY VEHICLE HAVE THESE MALFUNCTIONS BUT MY HEATED STEERING WHEEL AND SEATS WERE BEING USED BY ITSELF. I WAS NOT IN CONTROL OF THESE PANELS. LAST, MY SENSORS ON MY RAM DO NOT FUNCTION CORRECTLY, IF I AM PULLING UP CLOSE TO AN OBJECT MY SENSORS WILL NOT 'BEEP'. ONLY TIME THEY GO OFF IS IF I HIT THE OBJECTS IN FRONT OF ME. LAST BUT NOT LEAST, MY 'CHECK ENGINE LIGHT' WAS ON AND THE TEMPERATURE GAUGE INDICATED THE TEMPERATURE OUTSIDE WAS BELOW 41 F WHEN IN FACT IT WAS 65 F.

Mileage: 420

TRUCK WONT GO INTO REVERSE WHEN TURNING THE ROTARY DIAL. THIS HAPPENS AFTER DRIVING THE TRUCK FOR A COUPLE OF MILES. IF YOU TURN THE ROTARY DIAL TO THE THE R POSITION IT JUST SITS THERE LIKE IT IS IN NEUTRAL. IN ORDER TO GET IT TO GO INTO REVERSE, YOU HAVE TO TURN THE DIAL BACK TO P, THEN TURN THE DIAL TO D AND THEN TURN IT BACK TO R. THIS IS POTENTIALLY DANGEROUS BECAUSE IF YOU ARE ON AN INCLINE AND TURN IT TO R IT WILL ROLL FORWARD AND NOT GO INTO REVERSE.

Mileage: 135