2019 RAM 1500 Electrical System Problems

The etorque alternator bearing failure locked it up causing the vehicle to die in traffic while attempting to make a left turn. This alternator had been replaced 13 months earlier due to a bearing failure. I have now been waiting 2.5 months for replacement and was told today by Ram dealer that orders are blocked until the end of feb. The last time it failed I found the only one in the state to make the repair but not as lucky this time. 5000 on backorder nationwide with no delivery date. Truck is now useless

December 26, 2025, while driving, the vehicle shut down, and it went into park. After researching the cause of the issue, the RF module had water in it. Additional research indicates the third brake light leaks into the cabin causing water to enter the module causing corrosion and a short. Vehicle was towed to the dealer for repair. Dealer indicated the RF module did fail. They also stated it may be caused by a leaking rear window. The service writer stated they would cover the brake light issue but not the rear window if it caused the problem. Water into the cabin by either area is obviously an electrical problem but also a fire hazard. Any water into a wire harness or component has the potential to short and cause a fire. Before the shutdown, the right front and left rear tire pressure sensors were coming on and off at times. The remote start became non-functional at times.

Have had several issues with this truck and there seems to be a lot of similar issues: 1. Hemi tick - Had to have the exhaust manifolds replaced because they were cracked for no apparent reason... happened right after warranty was up 2. Alternator (etorque) started whining and had to get it replaced after 100k miles gently driven. Could have left me stranded. 3. Visor falling out (Very Dangerous) No t only in my truck, but when I had 2 rentals from dealership, same truck different years (2021 & 2023) they had the same issue. All of these seem to be a widespread issue!

2019 Ram Laramie 1500 instrument or cluster panel goes blank or speedometer goes blurry and unreadable.

While driving a 2019 Ram I heard a winding noise then a rattling noise. I went immediately to the mechanic. He said it was my E-torque generator. He said I was lucky to get there because I could have had a complete loss of power or could have damaged other parts of the vehicle. A loss of power could be very dangerous on the highway possibly causing an accident or leaving me on the side of the highway exposing me to traffic driving by at 70mph+. The mechanic cannot get the replacement from RAM. Ram is not making them right now. There are over 5000 on back order. That means there are over 5000 people making payments on a work truck they can't use. Some people have been waiting for nearly a year.

Unknown; Stop/Start sends error and malfunctions.

Diagnosed brakes at repair shop and advised ABS Module failing. Saw online recalls for certain vehicles yet our 2019 has the issue and nothing was noted for recall. I have 4 daughters and our safety and the safety of others is at risk with a faulty system, The lights on the dash appeared a few days ago and went away and now have come back and have stayed on.

Start stop/ Battery/ Engine lights all came on and warning messages said, stop start unavailable and some electrical power loss. Vehicle was taken to dealership for repairs. MGU was defective (Motor Generator Unit). Was informed parts were not available back ordered. 5000 units on order no available parts.

Intermittent short discovered in the electric power steering (EPS) system. I took the vehicle to the dealership to perform diagnostic testing and the dealership confirmed the issue is a short-circuit within the EPS system. This issue has already been covered in a separate NHTSA recall (19E-077) however my VIN was not included. Amplifying information for this being a prevalent issue includes backorders from the OEM for replacement EPS systems, as well as multiple other sources online claiming to have similar issues.

The RFH module is defective for the year and has already been replaced by a new model. When the module goes bad it can leave you stranded because it runs the security section of the computer. The computer will not recognize the key fobs, and the car can shut off and not restart leaving you stranded. Mechanic also informed me that it could also cause issues during driving not just when you stopped. The main warning lamp is the check engine light will illuminate and will throw a code for ECU not initializing.

Problem Description: Beginning in early 2025, the vehicle started experiencing intermittent electrical malfunctions that cause it to lose power unexpectedly while driving. The issue occurs without warning, creating a significant safety hazard for both the driver and other motorists. The vehicle has been taken to an authorized Ram service center on four separate occasions (February 2025, July 2025, September 2025, and October 2025), but the problem has not been resolved. Each time, the service center has been unable to identify or repair the root cause. The vehicle is still under an active Mopar Vehicle Protection Plan (Account#[XXX]), and all service has been performed at Commonwealth Dodge in Louisville, Kentucky. Despite these multiple repair attempts, the truck continues to lose power intermittently, making it unreliable and unsafe to operate. VIN: [XXX] Current Mileage: 54,000 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX}, the alternator went out on me 4 hours north of my home. I had it towed 30 miles to Canon Ram in Greenwood, MS. The check engine light came on about 20 miles before the issue escalated to the point where I had to pull over in a rest area and then completely died. The GPU alternator was not in stock and is reportedly on backorder; however, a recall was issued for the same item in previous model year Ram trucks. It's been 4 weeks with no date in sight for this being fixed. The order number is [XXX] for part 68623194AC made on [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I bought a new battery from the Chrysler dealership in February of 2023 that started going bad in May of 2025. It is under warranty until February 2026. On May 28th 2025, I was attending a canine seminar out of town. At the end of the day, I went to start the truck & the battery was dead. I was able to get a jump start & immediately took it to a local retailer to have the starter, alternator & battery checked.The battery had Indications of going bad, the alternator & starter passed the tests. I purchased a mobile jump starter to make sure I wouldn't be left stranded somewhere. When I returned home, I scheduled an appointment at the dealership to have them replace it. The dealership kept it overnight & said their diagnostic machines did not give the code that allowed them to replace the battery under warranty. I was getting ready drive to Indiana from Florida & wanted to make sure it would be safe.I then drove to Texas after that, then back home, about 1200 miles each leg. When I went to leave to Maine a couple weeks later, the truck would not start. I was able to use a jump starter to get it going. When I got to Maine, I scheduled an appointment at the local dealership to have them check it. They ran the same tests & said they could not get the code to replace the battery under warranty. It became increasingly difficult to start the truck & even got to the point where I couldn't use a mobile jump starter to start it. When I returned from Maine, I made an appointment with a reliable mechanic who said the battery was swollen & leaking acid. He said it was ready to explode, potentially catching the engine compartment on fire. At that point I contacted the dealer again, and they said that yes, with acid leaking & the battery swollen, they could replace the battery under warranty. It should never have gotten to the point where the battery had to be leaking acid to get it changed out under warranty, the testing the dealerships do does not properly identify bad batteries. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

A cracked backlite frame resulting in an interior water leak (crack is visible from the outside). Water leaks from the top of the backlite. There is a recall under Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23) for the same make, year, and model as this vehicle, but it is not listed as a specific recall for this VIN. In addition to the risk of mold in the vehicle, electronics located below the leak, such as the RF Module beneath the rear seat, could also be damaged. This could lead to the inability to remotely start the vehicle, or even start it at all, due to the module being used to recognize the key fob before the vehicle starts. This could strand an individual and represent a safety concern in this aspect. The problem is well known on other vehicles; see the previous reference for Warranty Bulletins: U.S. D-23-17 (TSB: 23-098-23). However, it is not listed for this VIN. The dealer and auto body shops have inspected the problem, and they can confirm that this matches the problem listed in the TSB. No warnings or messages, as this is a common manufacturing defect for this vehicle's make, model, and year. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the truck completely lost all power and crashed into a side wall. Dealership stated it was an electrical issue related to steering brake rack.

Issue started with a "service shifter" warning at just shy of 3,000 miles, in January of 2019, and upon speaking to the dealership, they advised to shut off the truck and restart which cleared the "service shifter" warning. They said it was a glitch and that should remedy the issue. This issue became more frequent later (after manufacturers warranty ran out) It started leaving me stranded, sometimes for hours around 45,000 miles. Later, I suffered a multisystem failure and warnings that the truck was not in park, the shifter would not turn, truck would not start, and multiple other warnings. We were able to replace the battery which we thought had fixed the issue, but two weeks later it has done it again, and this time the battery disconnection for a period of days has not fixed the issue. I still owe two years on this truck and it has been a lemon. I have taken it to two dealerships, neither can fix my issue. I have done countless hours of research to address the issue. I am paying payments and do not have anything to drive. I need help with this issue. I have maintained the vehicle and have only put close to 60,000 miles on the truck. There is no logical reason I should be dealing with this many major issues that even the dealership can not seem to remedy. With such low miles and at only 7 years old, these issues should not be considered "routine maintenance" at the point in the truck's life. I believe this issue needs to be investigated, as I know many RAM owners who are facing the same issues that I am having, with no answers as of yet. I have been watching for recalls or statements from RAM, but nothing yet. Thank you for your time and careful considerations. I look forward to seeing a solution to my issues. Until then, I'll be stranded in Virginia, paying for transportation that can't be fixed.

See attached document for complaint.

See attached document for complaint.

The eTorq generator stopped working and the engine shutdown on the highway. I had to get a tow to the shop as the vehicle is not usable and the engine will not start. Furthermore, this part is unavailable with no-ETA as it is on nationwide backorder. I have been waiting for over a month I was told over 13000 of these are on backorder for customers around the country. I have also read many posts of others waiting months for the part. There is obviously a systemic problem with the part and an issue with replacements. It does appear the original part was superseded by a different version. Please help!

MGU FAILED AND HAS BEEN ON BACKORDER FOR MONTHS

LCD screen in instrument cluster does not power on, stays black, and does not show relevant driving, safety, or error messages.

On August 20, 2025, my 2019 Ram 1500 Laramie was taken to the dealership for diagnosis after showing the warning “Electronic Stability Control system needs service,” along with a flashing check engine light. The dealer pulled diagnostic codes and documented U0403-00 (“Invalid Data Received from Anti-Lock Brake System (ABS) Control Module A”) as well as other communication errors. This is the same defect covered under Stellantis’ recall for ABS module failures that disable stability control in 2019 Ram trucks. However, my VIN is not included in the recall. A few years ago, the truck experienced the same warning, but the problem cleared on its own. Now it has returned and is documented with codes in the dealer system. The dealership acknowledged other recalls were already completed on my VIN, but refuses to perform this safety recall since my VIN is not listed. ABS and ESC failures are not the result of consumer behavior. This is a faulty system created at the time of vehicle manufacturing. There has been no accident or outside damage, and nothing the owner could have done to avoid this issue. The defect lies with the vehicle’s design and creates a serious safety risk for the driver and others on the road. I believe my VIN was excluded from the recall in error and request that NHTSA investigate and expand the coverage.

MGU (alternator) has went out on my truck and multiple dealerships have stated they can’t fix it due to parts not available. Molar can’t get the part and now I’m stuck with no vehicle. The dealership told me they have multiple people waiting for the same part and that the MGU is faulty and fails on these trucks. My wife was taking my kids to school and they were stranded on the side of the road because my truck give a battery low warning and then died. It should be illegal for ram to continue to sell these vehicles and refuse to fix them. I can’t even buy a used part to fix it because the dealership won’t program and install a used part.

The MGU (motor generator Unit) is failing. Appears to be a known issue with Chrysler. Problem is that this part is not available. Was told that there are over 3,000 backordered parts with no eta. The dealer said that they had several on backorder from May. This is a 2019 product and there is no reason that this part should not be available.

The contact owns a 2019 Ram 1500. The contact stated that while driving at 35 MPH, the vehicle jerked violently and downshifted unintendedly. Several unknown warning lights were illuminated, and the gear shift indicator and speedometer were malfunctioning. The contact was able to pull over to the side of the road. The contact stated that the failure had recurred while driving at various speeds, and the vehicle stalled on several occasions. The contact was able to pull over to the side of the road. The vehicle was able to be restarted after 5-15 minutes. The vehicle was taken to the dealer, where it was diagnosed with loose wires. The vehicle was repaired; however, the failure recurred. The contact stated that while his son was driving 65 MPH, the failure recurred, and the vehicle shut off. The contact's son was able to pull over to the side of the road. The contact’s son was unable to remove the ignition key when the vehicle shut off. The vehicle was taken to the dealer several times, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 16,000.

Mileage: 16,000

After coming to a rolling stop and making a right, I would attempt to accelerate. The vehicle would then throw itself out of gear and I could not accelerate. A message would appear on the dash "Shift to P then Desired Gear." The problem would not be fixed until the vehicle was put in park, then back into drive. I took the vehicle to RAM and they could not replicate the issue, but it would happen to me regularly (1-2 times a month at random). I told this to RAM Dealership and RAM Cares, but nobody seemed bothered that it could get people killed. The problem did not seem to get fixed until I took apart the throttle body and cleaned it out by hand. Since then, I had not had an issue.

At about 77k miles, I started hearing a humming noise from the engine when I would accelerate and then decelerate. Upon inspection and confirmation from Ram dealership, the Engine Generator Kit (alternator) appeared to have a bad bearing and needed to be replaced. I initially agreed to the replacement until I was told that the part needed is on backorder and that there were roughly 4k orders placed ahead of mine nationally. This means I have no way of fixing this issue using an original MOPAR part. I was told I can agree to pay for the item to get the order placed and then wait until it comes in with no timeframe given other than it could be weeks or months. I am now having to drive around in a vehicle that could potentially breakdown at any time and thus leaving me with no vehicle. I do not have any warning lights on the dash but it seems like I am driving a ticking timebomb.

Mopar Part # 68623194AB Generator on a national backorder. There is a problem with this part and MOPAR cannot fix the issue - ETA is non existent - Truck has been parked since July 4. Making payments on a truck that is not functioning. The vehicle shut down completely on I-95. Had to have it towed to my home.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated on the instrument panel. The contact pulled over to the shoulder of the roadway and turned off the vehicle. While attempting to restart the vehicle, the vehicle failed to immediately restart, and several attempts were needed to start the vehicle. The vehicle then returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The contact was informed that the failure had been referred to an engineer with the manufacturer. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.

Mileage: 45,000

The alternator part has been out of stock since the beginning of 2025 my trucks alternator went out in March and have not been able to find the part available for purchase, it has been 5 months.

The truck lost power steering due to the soldering on the star connecting being messed up. The truck also had 4x4 not available,as well as no brake assist in reverse due to the communication issue. The dealership had to replace the star connector due to soldering issue.

The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at an undisclosed speed, the left turn signal failed to engage as intended. Additionally, the contact stated that the instrument panel displayed that the right turn signal had engaged independently while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering wheel module had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The "Generator Kit" which houses the vehicles alternator went bad. I have been waiting for more than 4 weeks for the repair to be done and the shop has no idea when the part will arrive. It is Generator Kit #68623194AB. I reached directly out to 12 dealers and none of them give me any idea of when they can get the part and have a waiting list themselves. The web is lighting up with thousands of complaints about this single issue. One dealer said they have no idea when the part will show up and they've already been waiting for "6" MONTHS. They said it could honestly be another 6 months. For an alternator??? RAM Trucks has a major issue here and they have known about it for a while.

When using reverse, the image stays on the screen in reverse for sometime. also, screen stays a solid color in black or blue at times not allowing any controls on the screen when attempting. Screen will sometimes freeze and reset sometime after driving. radio and or screen stays on for an extended period of time after turning vehicle off leaving vehicle and locking doors still allowing radio/screen to continue in operation.

2019 1500 5.7 e-torque w/58,000. Bearing noise started a few hundred miles ago, waiting for replacement

[XXX] Known issue in 5th Gen Ram 1500s. Defective Mopar Connector Cam Buss. Causes the truck shifting problems and can cause going into park while driving. Issue below is on the forum causing a wreck. My 2019 Dodge Ram Limited started malfunctioning, causing me to wreck when the shifter unexpectedly went into park while I was driving. The brakes locked up, making the truck slide, and by the time it switched back, I was already sliding off the road. Parksense unavailable warning & service Shifter lights do come on. I called the Murfreesboro Ram dealer and they confirmed the issue that is was known to dealers. Majority of the dealers are sold out of the part due to this issue. Charging $200 in labor for a simple 10 min swap out of electrical part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ram 1500. The contact stated that while driving on the highway at 60 MPH the messages "Service Air Bag System", "Service Electric Stability Control", "Service Trailer Brake System", "Service Park Brake", "Service Anti-Lock Brake System" and "Service Power Steering" were displayed and several unknown warning lights were illuminated. The contact stated that soon after, the transmission failed to shift into gears as intended, and the vehicle lost power steering functionality. The contact also stated that while driving and making turns the transmission will slip into neutral(N) upon depressing the accelerator pedal. The contact stopped the vehicle, shifted to park(P), shifted back to drive(D) and drove to the residence. The vehicle was towed to a local dealer, where it was diagnosed that the Electric Harness and RF Hub had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage approximately 154,000.

Mileage: 154,000

My name is [XXX] this truck have múltiples eléctricas problems I talk white the dealers but do not have any rescues INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Rear window seal has allowed water in to the cab of the truck and the electronic components under the back seat have already had to be replaced causing the vehicle to not operate properly. The rear window is still leaking and has leaked since 2021, when it was replaced under warranty. If water enters into the electronic components under the back seat or the air bags located in the head liner, while driving, this could cause severe damage to property and could be harmful to life.

E torque alternator generator failure, loss of power while driving to all vehicle electrical systems. Part is on national backorder. Reading forums this has been an issue with ram on failure and backorder issues for over a year.

The alternator failed suddenly and without warning, leaving me stranded on a road with no shoulder during 91°F heat. The vehicle lost electrical power and required a tow. This is not just a standard alternator,it’s a component of the eTorque mild hybrid system and requires both a specific part and a dealer reprogramming (flash) to function. After the incident, I learned that the part is on national backorder with more than 4,000 vehicles waiting, according to multiple dealers and service centers I’ve contacted. Ram has provided no reliable ETA, loaner, or support option. This is a critical failure that completely disables the vehicle and creates a dangerous safety situation, especially in high temperatures or in areas where pulling over safely is not an option. I was without air conditioning or any form of engine power while exposed to traffic and heat, and had to wait a prolonged time for a tow. This appears to be a widespread issue with Ram eTorque vehicles, particularly the alternator/starter-generator assembly. The required flash must be performed by a dealer, so no aftermarket or independent fix is currently viable. Ram has not issued a recall or taken accountability for this dangerous and increasingly common failure. I am filing this report to request investigation into the failure rate of these eTorque alternators, the supply chain delays that make timely repairs impossible, and the complete lack of contingency support or guidance for affected customers.

I was at a stop light and I got a warning light and a check engine light that said service shifter. After that, it wouldn’t shift gears and I was stuck in 1st gear. I pulled over and got a service tire pressure light, 4WD temporary unavailable light, service airbag light, ESC light, parking light. The vehicle was also sputtering and the cooling fan came on full force.

Our screen turns black, the heat is activated and the windows lock. Dash notifications for ABS flash along with others including blind spot notifications. This occurs while driving. This is a major distraction and concern.

The PCM has completely shut down, the truck has 50k miles, has been serviced regularly, and is in excellent condition. 2021 and newer models have been recalled due to the same issue but not 2019.

The MGU has failed. The truck is undriveable. It was diagnosed by Ram dealership.

Truck was stopped. Then as I started pressing on the gas pedal, there was a warning sound. The gear selector knob rotated on its own from D to P and the message on the screen said to start / stop the vehicle to put it back in gear D. This put myself and my family at risk of a car accident as we were merging onto an expressway. This happened while the truck was starting to accelerate. This is the second time this happens.

What component or system failed or malfunctioned, and is it available for inspection upon request? -The issue involved the truck’s parking and collision avoidance systems, which suddenly shut off. A warning message appeared on the dashboard stating "Service Shifter." This issue may be related to the electronic shifter module or associated control systems. The vehicle is currently available for inspection upon request. How was your safety or the safety of others put at risk? -The sudden deactivation of both the parking and collision systems while the vehicle was in motion created a serious safety hazard. Without collision avoidance functionality and the ability to securely park the vehicle, there was increased risk of unintentional vehicle movement or inability to avoid obstacles, which could have led to a crash or injury. Has the problem been reproduced or confirmed by a dealer or independent service center? -Yes, the truck was taken to an authorized dealer for assessment, and the issue was confirmed. Diagnostic tests found trouble codes starting with "U", which typically indicate a communication or control module fault within the vehicle’s network. The codes provided from the dealer are U0159, U0140, U0100, U0137, U0102, U10121, and U0101. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -The issue has been inspected and documented by the dealership. There is no indication that police or insurance representatives have inspected it at this time, but the incident and diagnostics are recorded in the dealer’s service records. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -Yes, a warning message "Service Shifter" appeared on the dashboard. This message coincided with the shutdown of the parking and collision systems. These symptoms appeared suddenly and without prior warning during regular vehicle operation.

Driving 60mph in 8th gear while raining, 40 deg F, in Minnesota. The truck shut off (I did not press the Start/Stop button) and dash said "Vehicle Not in Park." Went to pull over, put on turn signals, but they didn't work (it acted like the vehicle was completely shut off but was still rolling at 50+ mph in 8th gear - there was no indication on the dash that showed green light indicating turn signal was working). I suspect brake lights also did not work at this time, but cannot confirm because I couldn't see them. I pulled over to shoulder, slowed to a stop, and put vehicle into Park manually. Pressed Stop/Start button and vehicle started. No codes were thrown. Drove another 2-3 miles and similar issue happened again. Display flashed on and off (then completely turned off) when coming to a stop this time. Vehicle stayed running but again said "Vehicle Not in Park" on dash. No other indication on dash (no warning lights). Drove vehicle back to dealership to get inspected. Similar issue occurred 4 more times on the 12 mile drive to dealership. When I got the vehicle into the service shop, I put it into Park, then pressed the Start/Stop button, but the truck would not shut off. I left the vehicle with the dealer and they are currently diagnosing the issue. 105,000 miles on vehicle. First time this issue has ever occurred on the Ram since I bought it used with 67,000 miles on it. Scared the heck out of me - I had cars swerve around me as I pulled off to the shoulder without any indication - no brake lights (I assume), no turn signals. Very scary. I am worried about driving my family (wife and 2 young children) in this vehicle. What has scared me even more is I looked up this issue online and I have found 100s of examples in the forums of similar (or exactly the same) issue happening to them! I have had all recalls completed on my truck and keep meticulous care of it. I am an engineer and understand technical details well - this electrical issue scares me. Not safe.

I took my truck into my mechanic for a loud whining noise coming from my engine bay. I was told my alternator is going out. I have a 2019 ram 1500 5.7L v8 with the e-torque system. Part number 68438054AB or 68623194AB. This part you can literally buy from no one. Not a dodge dealership, mopar or any other website. There is about 1 listing I saw for a used one which was $1000 over what a new one would cost. If this part goes out I’m fully unable to use my truck which has 56,000 miles and is my only means of transportation. I have absolutely no chance of buying this part from anyone or anywhere at this current time. I can barely afford to buy the part even if it was available and I surely can’t afford to pay for a rental car or another car in the time it would take for this part to become available (if it does). From reading online and hearing what the Dodge dealership told me there is about 4,000+ people waiting for this same part. I still am paying a loan for this truck and I am at a loss on what to do. Insurance won’t do anything, dealership won’t do anything, and my bank won’t do anything.

I am filing a formal complaint regarding a critical safety defect in my 2019 Ram eTorque, which posed a severe risk to my pregnant wife while she was driving. The vehicle’s battery unexpectedly failed, resulting in a complete loss of power steering and all safety functions, creating a hazardous situation in the middle of the roadway that could have led to a serious accident. This defect is not isolated. My truck has been at the repair shop for over two months, as the necessary replacement part is on backorder due to over 3,000 reported vehicles affected by the same issue. The widespread nature of this defect and the unavailability of parts amplify the risk of injury or fatality to drivers and passengers. I urge the Safety Advisory Board to investigate this defect urgently, focusing on the significant safety implications and the high number of affected vehicles. Immediate action is needed to prevent potential harm.

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, there was an abnormal ticking sound coming from the engine, with a message that the "Fuel/Air Ration Imbalance" was displayed. The vehicle was taken to an independent mechanic, where the contact was informed that the rocker arm bearings and lifters needed to be replaced. In addition, the contact stated that while driving at various speeds, several warning lights were illuminated. The contact stated that the windshield wipers activated independently, the power steering assist had failed, and the vehicle failed to stop while depressing the brake pedal. The contact stated that the vehicle went into LIMP Mode, with the "Service Transmission, Continue to Drive, “Do not Shift or Turn off Engine,” and "No Buss" messages were displayed on the instrument panel. The contact initially inspected the vehicle and determined that the battery, relays, and fuses were all satisfactory. The vehicle was taken back to the independent mechanic, where the contact was informed that the vehicle had either a faulty ground wire or a computer. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 43,000.

Mileage: 43,000

The star connector on the CAN C BUS will start to have communication problems with the all the systems on that star connector approximately after about 15 to 20 min after driving. Systems that were constantly going in and out were the front and rear parking sense, ABS and traction would go out. Service shifter message, caused the transmission to up shift while driving at a constant speed. After getting a check engine light, I hooked up my code reader and had a code for the park sense control module. I proceeded to replace that module and was unable to get the code to go away. Upon further investigation, I found a history code for the CAN C BUS PERFORMANCE code and researched on this topic in the forums with other owners of the same truck and looked for any maintenance for this topic as well. These owners would have the same problem that my truck was having and the dealerships were unable to pin point the malfunction of all these systems. I did find video of an owner that had the same problem as my truck and he was able to pin point the problem down to the star connectors. The star connector would slowly over time while the vehicle was on would slowly take on more power then it was supposed to and overload the star connector. Upon learning about the star connectors, I learned how to replace them and after I replaced the star connectors for the exterior and interior components of the vehicle, everything went back to normal. I do still have the star connectors that were taken out incase I wanted to get them tested for the same issue the other guy found out

While driving the freeway at 70 mph, the truck flashed a message to service shifter. Windshield wipers starting going on their own, all messages popped up on dashboard, and the vehicle started gradually slowing down posing a safety issue. Speedometer was going from 0-50 mph back and forth and steering wheel was hard to maneuver. I was able to get off the freeway and into the frontage safely. However, turning the vehicle was a hassle and even more so when I tried to drive in to a parking lot to get to a safer area since the truck wouldn’t respond to the gas pedal nor would the steering wheel cooperate. If I wanted to turn it left it jerked on its own to the right. Vehicle shut off on its own and wouldn’t power back on after that. Tow truck had to be called and was told this was a cause of rfh by rear window(shortage caused by leak on third brake light) this happened after it being repaired. Truck was in shop for over two weeks. Today I’m being told it is the rack and pinion system causing this shortage and issue. Awaiting repair quote for that

My 2019 Ram 1500 Laramie truck started throwing a check engine light recently while also occasionally being put into "battery saver mode". I went to the dealership to have it checked. The issue is a malfunctioning alternator / generator unit (Mobile Generator Unit) which is a key component of the eTorque system. The dealer said the repair protocol is to replace the MGU. The problem is that there are literally no parts available in the US with no known ETA. The best approximation is 6 months or more. The waitlist is literally more than 3,000 customers. There is clearly a problem with the part and it seems like they aren't currently producing any more which is growing the problem. So, I'm now left with a very bad option - continue driving the truck and risk the MGU failing at any point and causing a serious accident. I have been in a vehicle on the highway when the alternator fails and all electrical systems shut down. It was terrifying for me and my family and we were very fortunate to avoid injury. My other options are to either not drive the truck and wait (not a viable option) or be forced to sell the truck which I would rather not do since it's fully paid off and should go many more miles.

The “alternator” is failing on these pickups. The Dodge Mopar says it’s back ordered by 5,000 units of these! 5,000! And have no date to tell you when it will be available . As I scour the internet, 1000’s of people are stranded with almost new pickups , with no way to fix them. We are one of them. I don’t understand how Dodge can be trusted.

Instrument panel display screen is often blank, or unreadable

04.22.25- back to back stalls on left hand turns within a 1 mile trip First stall landed me in a ditch less than foot from an oak tree. Coasted a bit before a sudden stop. Second stall allowed me to make it to side street before it abruptly stopped. Prior drive previous day had no issues and no warning lights.

This is the second random stall event for this vehicle. 2019 Ram 1500 with 33,300 miles. Yesterday, 4 /18/25, while taking a left turn from a parking lot at low speed, the vehicle lost all power. I was able to coast to the side of the street. Put the vehicle in park, waited approximately 1 minute, vehicle restarted and seemed to run fine. The first time it stalled it was towed to the dealer and since they could find no stored faults, there was nothing they could do.

While driving down a curving mountain highway above 70 mph, the gauge cluster displayed “shift to park” or “shift to drive” I don’t recall exactly. The transmission then downshifted dramatically, perhaps into 3rd gear, then the motor shut off.Thankfully, I successfully merged through heavy traffic to the narrow shoulder but the truck would not restart. After over 30 minutes of attempts (fuel tank above half)I called a tow truck. My family climbed up the hill to get a safe distance from the road. It was cold and dark and things could have gone much worse. Ram owners on internet forums have described this exact problem many times and it’s clear that this is a wide spread safety issue. This is the second time the truck had lost power while driving in the same manner. The first time the dealer could not replicate the issue while it was under warranty and returned it to service. No I’m out of warranty, need a new transmission at largely my own expense and there are zero available in the country. The dealer has my truck for an “indefinite” time period.

My alternator went out driving down the interstate. No indication that it was bad up until it died. Has been sitting at a dealership for about a month due to this particular part having almost 3000 on back order.

Ram Rebel suffers from “Service Shifter” warning frequently; occasionally pits itself into neutral and requires to be put into park; front and rear park assist seem to be associated with this fault as well as it disables and enables randomly. Major electrical issue with shifter/transmission issues and parking sensors.

Etorque MGU whine originating from the alternator portion of the device.

While taking a right turn into a busy intersection, vehicle lost all power and dash lights lit up indicating to put the vehicle in park. I put the vehicle in park and attempted to restart it. The vehicle starter cranked but did not start. I was able to roll the truck back by using the manual transmission release to get out of traffic. I disconnected the battery and waited approximately 5 minutes, reconnected battery, vehicle would start momentarily then stall. Had vehicle towed to dealership where they were able to start it and found no issue.

The truck has stuttered since I bought it when downshifting when cold. Sometimes when it sputters during a downshift it will display the message “ship to p and select gear”. Meaning the vehicle has shifted from drive on its own. The only way to engage drive is to stop and select drive. This has happened on the freeway a couple of times and the dealer says they cannot isolate the issue.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was advised not to drive the vehicle until the repair was completed. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the repair was not covered under recall. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 108,000.

Mileage: 108,000

The alternator bearing is failing. Stellantis no longer has a supplier to order new alternators from. There is no option to replace this part. The vehicle is 5 years old. I feel this is a safety concern because if and when I eventually lose all electrical power, my passengers and me will be in an uncontrollable vehicle or, best case, a broke down vehicle on the side of the road.

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ram 1500. The contact stated when the vehicle was started, the infotainment screen was blank. The vehicle was restarted but the failure persisted. The vehicle was taken to a dealer and the contact was informed that the digital cluster needed to be replaced. The vehicle was not repaired. The contact believed that the failure was related to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 57,000.

Mileage: 57,000

MY 2019 RAM 1500 CLASSIC SLT CREW CAB, has a serious safety DEFECT of a Remote Frequency (RF) hub, a critical component responsible for recognizing the key fob and enabling the vehicle to start which won't allow fob to work or remote start. This is caused by the rear light back window has a recurring leak that has resulted in water intrusion into the vehicle. This water damage led to the failure of the Remote Frequency (RF) hub, a critical component. The issue has also resulted in corrosion to wiring harnesses and electrical components. The vehicle is available for inspection upon request. This issue has put mine and my wife's safety at risk on multiple occasions. The vehicle has repeatedly failed to recognize the key fob, rendering it completely inoperable as well as the remote starter. I've been left stranded multiple times due to this defect causing keyfob to not work not allowing me to enter the vehicle either when needed especially when my wife is alone at night in this vehicle. Additionally, electrical failures pose a fire hazard and could potentially affect other critical systems while the vehicle is in operation. There are thousands of ram truck owners also complaining of the exact same issue. I have incurred expenses such as tow fee's and shop fee's when we can't enter the vehicle when posing only the fob on our person and diagnostics of this issue. THIS NEEDS TO BE RECALLED AS THIS IS A MAJOR SAFETY CONCERN

The backlite window on my 2019 RAM 1500 Laramie (VIN: KN655467) has a recurring leak that has resulted in water intrusion into the vehicle. This water damage led to the failure of the Remote Frequency (RF) hub, a critical component responsible for recognizing the key fob and enabling the vehicle to start. The issue has also resulted in corrosion to wiring harnesses and electrical components. The vehicle is available for inspection upon request. This issue has put my safety at risk on multiple occasions. The vehicle has repeatedly failed to recognize the key fob, rendering it completely inoperable. On two separate occasions, I was left stranded and had to have the vehicle towed. Additionally, electrical failures pose a fire hazard and could potentially affect other critical systems while the vehicle is in operation. The issue has been confirmed and reproduced by the authorized RAM dealership. The dealership determined that water intrusion from the backlite window caused the failure of the RF hub and other electrical components. Despite this, RAM/Stellantis has refused to replace the backlite window under warranty, only applying a temporary sealant fix that has repeatedly failed. The vehicle has been inspected by RAM dealership technicians multiple times. Each time, the dealership has confirmed water intrusion as the source of electrical failures. RAM/Stellantis has been made aware of the issue but refuses to properly address it. There were no warning lamps or messages before the initial failure. The first symptom appeared when the vehicle failed to recognize the key fob and would not start in November 2024. After the RF hub replacement, the issue reoccurred, requiring additional repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I get in my truck I have to wait for a long period of time before my steering wheel will unlock. After it unlocks it drives good. It’s just take 30-45 mins for the steering to unlock before I can drive it.

I am experiencing an Antilock Braking System ('ABS') control module software malfunction that disables the Electronic Stability Control ('ESC') system. Last fall Sept 2024 was the first incident. I was driving back one night to my cabin construction project in Somerset, PA. It rained earlier in the day and everything was wet. I was almost back to the site, my dash lights started wildly flashing. The ESC SYSTEM OFF displayed, the (ABS) light illuminated along with SERVICE THE ANTILOCK BRAKE SYSTEM. The front passenger side tire started to shake, just as I was trying to avoid a large pothole around a bend. My truck slid straight across it and slammed my front end down in the ditch. I had NO CONTROL. It caused my side airbags to deploy and the seatbelts to lock up. I drove out of the ditch, the truck was ok. I was close so i drove to the cabin. The next morning I inspected everything, in addition: the front bumper was bent, fog light hanging, wheel well was bent, and there were a lot of scratches. I am a small business owner, I didn't want my insurance to go up, and was waiting until I could afford to fix it. The latest incidents were during the last two weeks. First, I was driving on a 70 MPH highway, suddenly service air pressure system displayed and passenger tire pressure went to “0”, the ABS and ESC warnings displayed, and that tire started shaking. I pulled over to check the tire thinking I had a flat , but it was fully inflated. I turned off the truck, waited 5 mins then started it back up, "fixed" then drove home. Since then, the truck is randomly locking that brake, while I'm driving. THREE separate times it has locked up. I thought I was dragging something one day as I was backing up. Next day I was backing out of my driveway quickly and it caused me to slide into the road. I test drove away slowly, seemed fine. I went through the three stop signs to get out of my plan. It locked up at the third stop sign, as i turned right almost threw me into the sign.

When driving down the road the truck shifter goes to neutral and says put in park and then back in drive. It already happened to me 3 different times . If your driving down the road and it throws it in neutral and there cars around there subject to hit you or you hit someone. Especially if you can't pull over right away.

The contact owns a 2019 Ram 1500. The contact stated while driving 35 MPH, the vehicle hesitated. There was an abnormal clunking sound coming from the vehicle. The parking brake, traction control, and ABS warning lights were illuminated. Additionally, the stability control and AWD were temporarily unavailable. The vehicle was taken to the local dealer, where it was diagnosed that the rear sensor was damaged due to the plate dislodging. The rear plate covers the disk brakes had corroded and the bolt had become loosened. The vehicle was repaired, but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 54,000.

Mileage: 54,000

The E-Torque alternator failed unexpectedly causing me to lose power while driving down a snowy highway. The vehicle shutdown then locked itself in park stranding me on a busy highway in a snowstorm at night time creating a severe safety hazard for myself and other motorists. After taking it to the local Dodge/Chrysler dealership diagnostics said the alternator went bad, however they cannot replace it as the factory currently has 5200 of these alternators on back order. So obviously this part is having major issues with failure. I’m certain it’s caused many unsafe situations. I want to know why there was no recall? Thank you very much for what you do!

Alternator failure. RAM does not manufacture the part anymore leaving my truck in the shop for over 2 months. Problem has been confirmed by the dealer

I have a 2019 dodge ram and the alternator been out since December 2024 and it's on back order I can't get to work and can't pay on the truck something need to be done about this I need help

I have a 2019 Dodge Ram that slips out of gear and an error message comes up on dash "shift to park and then to desired gear". This is extremely dangerous as it happens in traffic. I have taken truck to dealer two times for four days each. They say that they cannot do anything unless they can recreate the same problem. It does not happen all the time but does happen in traffic. I videoed it when it happened but they say they need to see it. I asked if you see it what would you do and the answer is they do not know. I contacted dodge customer service and got a call but it was useless conversations. I see many other dodge truck owners online with same issue including videos too but dodge customer service seems to have no records of other drivers with same problem. Help. It is dangerous and I cannot not get anything other than a run around about they cannot recreate it. Help Help. First visit was 12/2024 and second visit was 01/2025. Katie Marsh and Jason Tasker shop foreman were my contacts at Chrysler Dodge Jeep Ram of Leesburg Florida. 1-352-707-4662 . Someone from Dodge customer service corporate called several times but was basically a referee between me and dealer admittly so. The number as 1-844-378-0573. I do not have a name.

My etorque alternator went out at 106k miles. I can't find anyone that sells the part not even at the dealer. I've been without a pickup for a month now.

My vehicle with 70k miles on it has had a failure of the motor generator unit (MGU). This is a mild hybrid system that provides power for the vehicle. My truck is completely unusable per the service technician at the dealership. If I continue driving it the battery power will drain and I will be stranded. It appears it is a bearing failure in the generator. Upon investigation there are numerous cases of other Ram 1500 owners having the same issue at relatively low mileage for such a crucial engine component. The part is currently backordered and I just read a report that there are over 5000 currently ordered in the system, so that would lead me to believe that over 5000 owners are having the same issue. Luckily I was near my home when this occurred as this could have left me stranded. Reports say it could be 1-2 months before parts are in stock to fix the issue. This just seems unreasonable for 5000 customers of a major automotive manufacturer to have potentially dead vehicles for 1-2 months.

While driving my ram truck, a notice goes across the cluster center saying to shift vehicle to park. No other lights go on like check engine lights etc. But the truck goes to a complete stop and makes you shift in to park then back in to drive this is dangerous because it happens to me while I am driving to include one time coming off the off ramp on the freeway possibly making someone rear end me due to the vehicle stalling I have seen lots of these issues on the ram forum this is downright dangerous. I will take it to the shop but others who have had the same or similar issues state there is no fix and it is random so it is hard to reproduce.

Recall#75b ABS module, had trigger the vehicle to failure, left vehicle to discharge battery in the middle of the highway and stall in the middle of traffic, took it to the dealer on October 2024 and they are not done anything to fixit

The issues started with the sunroof not closing. And the uconnect touch screen inoperable ( it went black and no options available ) It seemed to be a fluke and resolved itself. But within a few weeks the icons for the driver and passenger seat heaters were no longer on the screen. Now that the season has changed and temps have dropped, the drivers side heater will automatically come on when the truck is started and it’s below a certain degree outside. It gets crazy hot and will only shut off when the truck is turned off. This was followed by the icons for the radio options resorting themselves and the one for USB disappearing as well. The usb connection still works, but it has to automatically switch over when plugged in, it cannot be manually selected. Lastly the ParkAssist seems to have a mind of its own. Sometimes it will function as intended. Other times when I start the truck it flashes a warning that the park assist is unavailable and the lights on the switches are on showing it’s been disengaged. When pushed they will flash and then turn solid again. Other times it will happen while I’m driving. There will be a ding and the unavailable warning will flash on the screen. When the icons first disappeared I called mopar/uconnect customer service. They tried to walk me through some diagnostics but none of it worked. They suggested maybe getting a software update. But couldn’t tell me if that would fix it or not. When I asked if it didn’t they just said I’d have to replace the whole uconnect system.

Truck will not shut off. Had to disconnect the battery. ESC - Electronic Stability Control Warning came on Scheduled for inspection at dealer. No warning signs just happened suddenly. Would not start, had to jump the truck, then would not shut off followed by ESC warning. My VIN does not come up under the 85B recall but my truck has the issue

I came to a stop at a red light. The auto stop/start was active so the engine stopped. When the light turned green, I lifted off the brake and the truck started back up as usual. Once I got into the middle of the intersection, the truck stalled out and the parking brake set and skidded to a stop. I restarted the truck and released the parking brake. I made it 10 more feet and the truck stalled a second time and again set the parking brake. I had several cars swerve to avoid my truck. I started up and made it off the road to a parking lot. I couldn't replicate the issue and drove home cautiously. 18*F outside temp and recent snow storm.

While driving vehicle set to park and would not drive until I turned it off and back. Days later every time I set to reverse it automatically set V back to park and was not able to drive that evening. I have seen multiple issues on RAM forum so I took vehicle in for inspection and now have been told Transmission needs replacement although vehicle has less than 70,000 miles on it. Also dashboard lights all light up turned off and on problem seems electrical

The AC was stuck on hot and would not defrost. Dealership said the blend actuator door needed replacement. Unfortunately this cost is 1700. In addition to this, the fuel line or gas tank keep clicking and stopping when trying to fill. This has been intermittent since we purchased vehicle. In addition, our infotainment center was hacked, someone was changing our settings repeatedly. Dealership refused to fix

Active grill shutters code u11e9 we replaced wire harness and actuator and still getting code that’s causing an engine light .Brought to dealer and they did a recall on the air dam. Asked dealer to diagnose engine light after the fixed air dam and still getting a code for active grill shutter they told me I needed to replace active grill shutter. I explained to dealer we replace all the components to the active grill shutter. We live in MA can’t get a inspection sticker because of the engine light.

The car not turning on the engine light is on. The A! Light on.

original part # 68545657aa was malfunctioning and i took vehicle into shop to replace. I had to order replacement part 68545657AB at my own expense and pay to have it installed. I received safety recall notice "A2B/NHTSA 24E-082" via mail and went to the recall reimbursement website. this part is not currently listed on the options to select. I called in and was told the vin #'s had not been finalized yet so it does not currently appear. I am submitting this form so that my vin will be included for reimbursement. thank you

The contact owns a 2019 Ram 1500. The contact stated while driving on several occasions, the instrument panel and display panel blacked out intermittently. The vehicle was taken to a dealer six times where it was diagnosed that a software update was needed. The software update was performed but the failure persisted. Additionally, on approximately four occasions the star connector was relocated, and the light switch and battery were replaced; however, the failure persisted. The vehicle was taken to the dealer for the seventh time and was diagnosed and determined that the illumination cluster needed to be replaced. The vehicle was not repaired but the part was ordered. The contact related the failure to NHTSA Campaign Number: 19V556000 (Electrical System). The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 31,223.

Mileage: 31,223

The dash instrument cluster on my 2019 Ram 1500 Laramie had issues intermittently working and not working. Now the display is completely blank. Important vehicle information is not available due to this issue. This issue seems far too common after reading complaints online. This is a safety issue and should be a recall for Ram trucks.

Remote starting on its own, radio uncontrollable and usb malfunctions, stabilitrack failure alert and no cruise control possible after that warning. Backup camera doesn’t work sometimes and the screen stays black.

The contact owns a 2019 Ram 1500. The contact stated when starting the vehicle, the instrument cluster was not visible. The contact stated that the failure was almost constant. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System); however, the VIN was not included. The failure mileage was approximately 120,000.

Mileage: 120,000

While driving at various speeds, the instrument cluster has malfunctioned on several occasions. The speedometer, tachometer, engine coolant gauge, oil pressure gauge, battery charge gauge, and fuel gage go to "0" while the center information panel begins to cycle through what seems to be all available messages like "Service Power Steering", "Service Electronic Stability Control", "Service Park Brake", "Service Tire Pressure System", "Service Transmission, Continue in D. Do Not Shift or Turn Engine Off", etc. The current mileage windows shows "NO BUS". Sometime the indicator light on the shift selector would go dark, but not always. In most cases, these instrument cluster returns to normal operation, but the issue will resurface in a few days, especially when the ambient temperature is greater than 95F. I took the vehicle to the Griffith/Gunn Dodge Dealership in Seguin, Tx and they "reprogrammed all modules" and stated that the problem was resolved. It wasn't. I returned and got a full refund. This is a known issue and has been documented on many Dodge Ram forums across many year models of trucks. However, no recall has been issued for this extraordinarily dangerous situation. It is unclear if the problem resides in the instrument cluster, the ECM, or wire harness. I urge the NHTSA to force Dodge to recall vehicles with a known issue. I have a video of the issue while traveling 75 mph.

I was driving my 2019 Ram 1500 Bighorn (60,000 miles) when the wiper blades came on and every possible warning light and error message came on in my truck. I was able to pull over before i crashed. The wipers and warnings lights would not stop, and after that the vehicle shut off by itself. Before this incident the car was taken to University Dodge in Plantation, Fl with a concern of a couple of lights on in my dashboard and to complete a recall, car was given to me after a week and they said everything was fine and the computer was re-setted. A week after, this nightmare happened... and once again I took the car to the dealer, this time they told me that they had to replace the battery and one of the sensors. Today i picked the vehicle and after 20 minutes driving, all the lights came on again and this time the car don't shut off but lost power in the middle of the road putting in risk my life and the car drivers life next to me. After 3 visits to the Dealer this issue is not being resolved.

Electronic power steering has failed with no previous warning signs. I was driving down the road on the highway when the power steering warning light came on all of a sudden and staring was extremely difficult. Power steering temporarily began working again, but within 10 minutes further down the road it went off again, making it very difficult to turn this truck during any turns.

Chime comes on. Then displays parksense temporarily unavailable. Then a few seconds later another chime and a display come on and reads service shifter. And if my cruise control is on the vehicle disengages the cruise control. When this happens occasionally will disengage the transmission and I will have to pull over and shut the vehicle off then start it back off. Then it will let me put it back in gear. When the vehicle will also start up sometimes and the shifter will not let me put it in gear. Then I’ll shut it down. Restart it then it will be ok. The vehicle has been in Ram service department 4 times. Twice in Nevada and twice in California. They haven’t been able to rectify the problem. The first time in the shop was back in May. The last time was in August. And it’s going back in Sept 10 th.

Around 40,000 miles, the digital display on the information cluster of my 2019 Ram 1500 Bighorn started to go blank intermittently. Sometimes for long periods, sometimes for only a few minutes. Over time the display would only work once a week. Now at just over 50,000 the information will not display at all. Occasionally I would hear a tone, but because the display is blank I am unable to know what the tone was in regards to. It may have been something safety related or just low fuel or something else minor. It has not been looked at by the dealer. At my last visit to the dealer I asked about it and was simply told it was around $1,300 to replace. No other inspections by any other entity. No warnings prior to each failure.

The parksense system on the vehicle becomes defective over time. My vehicle does not have parking assistance but I get a chime and screen message that "parksense unavailable" every minute or two when driving. There is also a "service shifter" warning simultaneously. I've taken it a dealer for repair several times and they're unable to address it. Upon searching forums for this issue I found it's unbelievably common. Ram has been unable to repair this issue for ~a year of it happening.

The side view mirror motors/gears malfunction and intermittently fail to hold the mirrors in position when driving after the have been folded in them back out, either manually or electronically.

I am receiving a warning light that reads: Service Shifter, Park sense not available, warning with no display, and the vehicle shifts from drive to neutral with a display message to put the truck in Park then shift to Drive while in motion. My safety is put at risk because when driving I have no warning the vehicle is going to shift itself into neutral and vehicles are driving behind me. I have to make a complete stop because I cannot accelerate in neutral. It has happened twice on a busy street in my city. I took the truck to Sierra RAM and they had the vehicle for 4-days and advised they could not replicate the issue. I drove off and immediately the Service Shifter warning came on. This is my second opinion the first dealer Envision RAM advised it is a software issue causing the warning lights to come on. I called RAM the manufacturer and they said to take it to a different dealership, and I did. NO others have checked the vehicle. I tried for RAM to come to dealership, I had a rep assisting me and they declined. There were warning lights coming on first time in April 2024, and I immediately called Envision RAM and took the truck into service. I drove off and the warning lights continued although I took the vehicle twice to Envision RAM they took my money and said it is fixed and it was not.

The instrument cluster is having intermittent issues where it does not work and when it is not working it does not display essential vehicle information.

On Friday August 2nd. 2024 approximately 11am I was driving my 2019 ram 1500 laramie. At about 28 mph my truck lost power steering. Message in my dashboard says Power steering unavailable. The steering was very hard, harder when the engine is not running. I pulled over and waited 10mns and restarted the truck and everything went well. And I drove off it happened again within 10mns or 5mi. Same thing pulled over waited 5mns and restarted the truck and the message is gone and truck drove like normal. It happened 3 times within 15mi of driving. Take it to the dealership and they confirm my steering wheel rack electric module has failed and quoted my $3500 for repair.

The Instrument cluster in my 2019 dodge ram 1500 Bighorn edition has been dark for about a month no longer see any information as to tire pressure or warnings or alerts to the computer system because it is completely dark. I have seen multiple complaints on this site and I would like to know how to proceed, I can’t continue to drive this way

The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds in the driveway, the vehicle inadvertently lost motive power but continued running. The contact became aware that the vehicle was unable to shift into gear, prompting the contact to turn off the vehicle. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion that had created an electrical short. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering), but the VIN was not included. The failure mileage was 125,000.

Mileage: 125,000

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, he became aware that the instrument panel was not functioning as needed and failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V556000 (Electrical System) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 32,000.

Mileage: 32,000

service shifter, park sense unavailable, auto start stop unavailable warning lights came on ever time truck are in slow speed or stopped. sometimes cancel the cruise control and turn on the check engine light

I closed my tailgate and it sounded like it latched, but I got a warning as soon as I pulled out on the road that my tailgate was open. I pulled over but it still looked closed and didn’t fall when I pulled on it. I went to open the tailgate to try to shut it again but it wouldn’t open. I unlocked the car a few times and it still wouldn’t open. I had to push really hard and then pull the latch and it finally clicked and opened. Sometimes intermittently on the highway it will tell me my tailgate is not closed. This is a safety issue because if the tailgate opens while I’m driving down the highway and my bed load slides out it could harm someone else behind me.

The 2019 Dodge Ram 1500 experienced a similar malfunction as is stated in Recall B2A, which is for 2023 Ram Pickup Trucks. This instance also deals with the Steering Column Control Module (SCCM) and the SCCM does not meet the "requirement for original equipment" as per Federal Motor Vehicle Safety Standard #108. When it malfunctions, the left turn signal flashes when the turn signal is in the left turn position and the neutral position. No signals turn on when in the right turn position. The SCCM was diagnosed with an "Internal Failure" by Mopar technicians at the local dealership including the vehicle flashing test code B2225. The new SCCM took about a month to come in and in that time, sometimes the turn signals functioned normally, which resulted in false confidence as it would again malfunction while driving. This issue is particularly dangerous because sometimes it works as it should and sometimes not. You can account for a completely broken SCCM with arm signals, but when it malfunctions at intermittent times, it results in an unsafe driving environment that you cannot plan for. In getting my vehicle repaired with a new SCCM, I requested for them to save the original SCCM that came with my vehicle at the time of purchase for an organization to further diagnose the problem if desired.

The speedometer gauge cluster of my 2019 Ram 1500 truck stopped working after the truck sat in 90°F weather. The truck is always stored in the garage, but when I went to work between 8 AM and 5 PM, the gauge cluster stopped working.

Driving the vehicle and out of no where the power steer failed and the steering wheel locked up. Had 3 young children in the car with me and was blocking traffic due to being unable to drive the vehicle. The dealer inspected the vehicle and said it would need a new power steering rack and that he has never heard of this problem before when it’s all over the internet. The part is not available and it will be a minimum of 30 days with no estimated date. Vehicle has only 62,500 miles and has never been involved in any crash. This issue put my children at risk with no indication it would happen.

Upon acceleration from stop, and even while driving at speeds between 30 & 40 mph, the vehicle shifts from Drive to Neutral and displays "Shift to P..." on the display. This occurs repeatedly. You have to stop the vehicle and shift to Park then back to Drive. But it keeps occurring, over and over. It first occurred when I pulled out into traffic, the vehicle shifted to N and I had absolutely NO EXCELLERATION with oncoming traffic behind me. I immediately put on my hazard lights and steered towards the curb to attempt to get out of the way... traffic behind me was able to slow and avoid collision but this is an extremely dangerous issue.

Truck on random occasions won’t lock or unlock using the inside door panel buttons. I also couldn’t unlock using the fob key. Hot day and person inside was not able to get out. I had to use the metal key inside the remote to unlock and open the doors. This has happened at least 4 times in pass 3 months. I replaced fob with fresh and pre tested button battery and also replaced the trucks main battery and problem still happens. I’m afraid a day may come and someone gets trapped inside truck on a hot day.

The radio wouldn’t come on and then the car rpm just go down while I am driving and the check light came on

My truck was parked in my driveway for several weeks while away from home, I arrived the water pulling into my floor board and the front driver side and running down the top of my headliner into the back seat, also my belongings and leather seats along with the majority of the interior was covered in mold and mildew leaving a foul odor and it stains. I cleaned it up still has a leak, going back on that my rear driver side tail light started filling up with water causing the tail light and module to go bad, whereas a message would pop up on my dash for blind spot not available service required and immediately afterwards my infotainment Center touch screen would go black the rest of my lights on the controls would flash and the vehicle would default to heat I could not roll my front windows down or control the climate in the vehicle until I replaced the tail light with another module, I'm not sure or it is unknown whether or not the water getting into the cab on my truck or the tail light filling with with water was the culprit, I've had numerous electrical issues with his vehicle and as well problems with the power steering before where it went out on me all together while driving 75 mph on the highway, my brakes did not retract when service at a shop and I had to buy two rear brake calipers and rotors to fix the problem because the Pistons from the automatic park brake which is also controlled by the infotainment Center as far as I understand did not retract and caused my rotors to be eaten away prematurely. If anyone's reading this I have plenty of complaints about this vehicle for the price I paid, if one thing after another from the four-wheel drive system to the traction control to the air suspension all the way to the electronics I fix one thing and something else pops up, I've seen numerous Threads Online where hundreds of people have had the same or similar issues and honestly every single one can affect the safety of the vehicle.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the active front air dam needed to be replaced. The contact related the failure to TSB: 23-029-22 (Active Air Dam Not Functioning- X96 Warranty Extension). The vehicle was not repaired. The manufacturer was made aware of the failure and a casa was opened. The contact was then referred to the NHTSA Hotline for assistance. The failure mileage was approximately 164,000.

Mileage: 164,000

The steering rack overheated causing the vehicle to lock up while being driven. Looked issue up online and see this has been an issue and recall for other Ram pickups but Dodge Ram says my truck not covered under recall. I do not drive aggressive nor has this vehicle been used to haul anything heavy. It has 81000 miles on it. Dodge dealership says the electric power steering module has a fault and needs to be replaced but says the module can't be replaced without replacing full rack and pinion steering as well as module for $3000.

I was driving on busy road and truck completely shut down with a warning message”shifter autocorrect active” all power to truck died out and truck cruised to a slow speed and then abruptly jumped into park.i would restart it, drive few feet and it did it again. A few times it drove for a relatively longer distance but same message would come up and truck shut down in motion. Police had me take it off the road as i was causing very unsafe situations for myself and for all others around me. Had truck towed home, Unhooked battery once car got home to help reset it, took it out again and exactly same thing. Called dealer they said never heard of it , yet there are hundreds of complaints regarding this situation online. Taking it into dealer to have a diagnosis done

The digital speedometer display stopped working, so no speed is displayed in the cluster while driving. When the vehicle is started the display never turns on so you can't see speed, odometer or any safety warnings.

Car went in limp mode then in full lock down. ABS control module failed After research a very common issue. Hundreds of Ram vehicles affected. Just escaped being hit as the truck went in limp mode. After Gear selector locked car in park, I was in the middle of the road with cars approaching. Had to stand behind the vehicle and wave, so no one would crash into me. Chrysler/ Dodge/Ram is aware of this issue. They are also not releasing ABS modules, due to being under engineer review, meaning they are unable to provide a safe part. Many trucks with super low mileage, and mine has 40K. I would feel very uncomfortable to go on a road trip, if it will ever get fixed. The contact has an email with Ram acknowledging the safety issue and diligently to get the part for repairs.

The rear backlite leaks causing water to drip into the rear of the vehicle from the back of the cab or the headliner. The water leak caused the RF module to short out. This caused the vehicle to unexpectedly turn off while driving in the middle of the road. Luckily this happened in the evening hours on a suburban road, but it is a MAJOR safety risk should this occur on a highway. The Dealer has confirmed the leak and the shorted out RF module. Prior to the vehicle stopping in the middle of the road, the vehicle cycled through Off, ACC, and Run and the vehicle would not turn off when I tried to park it earlier the same day.

This truck as well as multiple others I have seen complaints on multiple dodge ram forums where something is causing the battery to die then the stability control light comes on and the the truck will not change gears until the battery is completely disconnected to "reset" the computer and then it's like the battery never died. It works great with no issues for months then out of nowhere the exact same issue happens once again. We have spent thousands of dollars fixing this issue to no avail just keep replacing parts that apparently aren't the fix. So far we have replaced the torque converter, the battery as well as paying for multiple diagnostics to which they keep replacing the battery saying that is the issue but obviously it can't be the battery when it's getting replaced over and over SOMETHING is causing this draw making the battery die. PLEASE ADDRESS THIS AND ISSUE A RECALL SO WE AREN'T LEFT WITH THIS HORRIBLE TASTE IN OUR MOUTHS AND DON'T NOT WANT TO PURCHASE ANY MORE DODGE VEHICLES BECAUSE WE OWN ALL DODGE VEHICLES BUT NEVER HAVE WE HAD SUCH PROBLEMS AS WITH THIS 2019 RAM 1500 VIN [XXX] BECAUSE THIS IS BREAKING US. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

8.4in Uconnect Screen Delaminated causing there to be a bubble behind touch screen and glue is leaking down to the bottom of the console. Screen now twitches and is unresponsive in the top corners

Gauge cluster stopped working, no speedometer, mileage, turn signal indicators etc. all black. Extreme safety risk. 4WD will not engage, possibly associated.

The contact owns a 2019 Ram 1500. The contact stated that when the vehicle was started, the instrument cluster was inoperable. The contact stated that there were no digital functions displayed on the instrument cluster. However, the contact stated that the radio was operable and displayed improperly. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.

Mileage: 78,300

The contact owns a 2019 Ram 1500. The contact stated that when the vehicle was started, the instrument cluster was inoperable. The contact stated that there were no digital functions displayed on the instrument cluster. However, the contact stated that the radio was operable and displayed improperly. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,300.

Mileage: 78,300

I am not sure if this issue is electrical or suspension or even computer related. My car battery was dead after just driving it a few hours ago. I came out and heard a noise coming from the truck that sounded strange coming from under the hood, like something was trying to start or like a long delayed switching sound or airpump (I'm not sure). When starting the vehicle it only clicked and the battery showed low, the air suspension, airbags, safety systems and a lot more all lit up on my dashboard. I do have a video but on my cell phone not the computer from which I am writing this and it is too large of a file size for here. I placed the batter on a charger and it took a very long time to get enough of a charge but still wouldn't start. I had to get mad and keep pressing the start button and letting go on and off and on and off before it eventually started. I have not experienced this issue since but it was concerning to me that all the suspension, leveling, safety, headlight directional systems, etc. had errors flashing or cycling on the dash to be serviced and it killed my battery by having components activating audibly so and just disappear.

After putting vehicle in park I pressed the ignition start/stop button to turn the engine off and the engine continued to run only the accessories turned off after 30 minutes pushing the start/stop button did the engine finally turn off.

When driving the vehicle on the roadway, the vehicle will turn off the engine and will not allow you to accelerate and will flash a message to put the car in park. When you pull on the side of the road and place the vehicle in park you can then restart the engine. Once the engine is on and you try to put the vehicle in drive the engine will turn off again and request that you put the vehicle in park. It does this over and over for about 5-6 times until it does eventually allow the vehicle to stay in Drive and you can start moving down the road. Once you are driving in the road way it will repeat the process again. During this process there are no warning lights or messages being displayed other than "place the vehicle in park". This is extremely dangerous especially if I was on the interstate or Highway and I lost all capability to move the vehicle. I took the vehicle to a dealership and they were unable to recreate the issue and so no active codes that would point them in the direction of the problem. The dealership told me there was nothing they could do unless they had a code or could recreate the issue.

I JUST PICKED UP A 2019 RAM 1500 CLASSIC TRADESMAN AND TWO WEEKS AFTER MY POWER STEERING STARTED TO GO IN AND OUT. AND NOW IT DOESN'T WORK AT ALL. I CALL THE DEALER AND THEY SAID IT'S NOT ON THE RECALL LIST,BUT IT'S THE SAME PROBLEM THAT THE RECALL WAS FOR. THEY GAVE ME A PRICE TO REPLACE THE STEERING GEAR. I ONLY HAVE 33,980 MILES ON THIS TRUCK.

I HAVE WATER ENTERING THE CAB BY THE UPPER BRAKE LIGHT AT THE BACK OF THE CAB. THE WATER IS MAKING WATER STAINS ON THE HEAD LINER AND THE WATER IS SATURATING THE AIR CURTAINS ABOVE THE REAR WINDOW. IT IS ALSO MAKING THE FLOOR WET AND THE ELECTRICAL WIRES AND COMPONENTS ON THE FLOOR. I ALSO HEAR AIR LEAKS AROUND THE DOOR SEALS WHEN I AM DRIVING ENTERING CURVES AND TURNS. IT SEEMS LIKE THE CAB, OR DOORS SHIFT BREAKING THE DOOR SEALS ALOWING AIR TO ENTER. I BOUGHT IT USED WITH 46775 MILES ON IT IT CURRENTLY HAS 54465 MILES ON IT. SOMETHING IS DEFINETLY WRONG. I HOPE YOU CAN HELP ME RESOLVE THIS PROBLEM.

The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.

I had serval problems with the electrical and shifter all of the sudden all lights wipers all instruments turn on shifter wants to stop and cars turns off while driving on highway front brakes vibrate . I know there’s a defect with the electrical and is very dangerous because I looked up problems like mines and other people say they had the same issue with dodge ram 1500 . It happens unexpectedly while driving sometimes . The last time I almost had an accident because it happen nearly a the light was changing to red that was very frightening.

Happened twice within the last three months. The first time I was driving at a speed between 45-50 mph and vehicle shutoff with instruments reading vehicle must be placed in park depress brake and start engine. After coasting to a safe area to stop the vehicle seemed to have shifted into park just before a full stop and abruptly and aggressively stopped. Depressed brake and restarted then vehicle displayed same message again and shutoff, this time it would not restart. Inspected under hood for an obvious problem, did not find anything. After about 20 minutes vehicle started and was able to continue on with no problems until weeks later when vehicle again shutoff while driving. This time while driving around 70 mph on highway. Was able to coast to stop in emergency lane. This time the instrument panel displayed a TPWS error with no input to all tires. Tried to restart after coming to abrupt stop. Push to start had no power nor did anything inside the vehicle. After about 45 minute the depress brake and push to start symbol illuminated and vehicle started. Was able to make it home about 4 miles away the vehicle shutoff pulling into driveway. Loosing power at 70 mph is not a good feeling.

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 65 MPH, the instrument cluster panel and the GPS were blinking on and off and then went dark. The contact drove to the destination and turned off the vehicle and on the instrument cluster and GPS functionality returned. The contact stated that the failure was intermittent but recurring. The contact had taken the vehicle to several local dealers to have the instrument cluster and GPS replaced. The contact stated that the vehicle was still under warranty. The vehicle was repaired; however, the failure reoccurred. The manufacturer was informed of the failure. The failure mileage was approximately 33,000.

Mileage: 33,000

The incident was the seat belt indicator light came on while driving. Brought it to the dealership and they determined the control module under the driver’s seat needed replacement. I was told the air bags would not deploy if I got into an accident. Not sure other owners have had the same problem. I have read on line that there are numerous rear window leak issues which accumulate water on the floor that could interfere with the control module. It would be nice if ram would investigate the situation to determine if the control module acted on itself or water from the window leak contributed to the malfunction. To date both the rear window and control module has been replaced.

The dashboard instrument cluster of my 2019 RAM 1500 Gen 5, Longhorn model, is completely inoperable (went blank). This poses a safety issue to the driver as it provides important safety readings like velocity, fuel levels, RPMs, engine temperature, and distance traveled, etc. Roadways have a designated maximum speed. Meeting the speed limit is difficult if you can't read your speedometer. You can receive a citation for driving too fast, or worst, you risk getting into an accident. Not being able to read your engine temperature is vital to the life of your engine, it may pose a dangerous situation, as your engine can overheat. When I contacted the dealer, they advised that it is a common issue and that the Manufacturer is aware. The dealer advised that they couldn't duplicate the problem, when I took my truck to the dealer, as my cluster was working at the time. The instrument cluster turns on and off intermittently. The map light of the truck also stopped working. I disconnected the overhead light assembly, disconnected and connected the modules and they seem to work for now.

The 8.4 infotainment screen became stuck either the rear view camera on not allowing you to change it or exit out. This stayed on during the drive and even after attempting to power cycle the screen. No buttons for climate or radio functioned and there was no way to turn the screen off or exit the rear view camera mode cause a distraction for the driver and could possibly lead a driver to believe the vehicle was still in reverse.

2 and a half weeks ago I took in my 2019 Ram 1500 to my nearby Dodge dealership for my battery packet to be replaced for a non-communication error. Which resulted in low battery and making the truck struggle to start. I picked up my vehicle last week and been driving it without issues until I took a trip to Cleveland to see my family for thanksgiving. During the drive down with my wife and my two dogs for thanksgiving to see the family, I had partial loss of my power steering. On the highway my power steering light would come on with a notification stating “Power steering unavailable service required” and continued to come on randomly. Resulting in me losing power steering between 1-5 seconds due to it being thanksgiving I continued the drive to my grandmother house. My wife and I was able to make it without any accidents. The next day the same issue continued partially losing power steering for 1-5. We made the trip back to my local dealer however the vehicle was not safe to drive. We could have easily been in an accident due to it being so difficult to turn the wheel when I loss power steering. My dealer has not yet determined the reason for this issue at this time.

While at a stop waiting to turn truck would not move. Saw a message on dashboard “ shift into park and select desired gear. This has happened more than once. Later that day I lost all power. Engine shutdown, no power steering or brakes. Message stated “ Place into park and restart engine “. Truck is hard to start.No accident either time. Dealer is an hour away. Afraid to drive it to have it checked. Ram blogs show I’m not the only one with this happening. Will someone get hurt? If I lived in a more populated area I would say yes. Someone will. A family with children would be hard to deal with.

Electrical system failed. A new battery was installed 1 month ago and on 10/28/23, I went to start the truck and it hesitated but started up then I lost power and it would not start again. I had it jumped and the service auto start/stop light, check engine and battery light came on. I pulled out from work and the engine hesitated. After proceeding over an overpass, I went to make a left hand turn onto the highway and a message came up indicating the power steering system had failed, the emergency brake came on and I again experienced a loss of power. I was able to get it to the side of the road on the on ramp where it shut down completely and had to be towed. Due to the loss of power steering, I was almost hit by an oncoming vehicle headed in the opposite direction. The engine also hesitated after starting, the RPM's were spiking to 4K every few seconds and it was producing a clicking sound before my initial departure. The vehicle was towed to Moyer Ram in Lebanon, PA pending an evaluation. In the past, this vehicle was in the shop 4 times for almost getting me in an accident as the vehicle would lose speed and the RPM's would spike and slow the vehicle down to less than 30 miles per hour. This happened several times and despite a dispute pursuant to the lemon laws and multiple videos showing what was happening, they ruled against replacing the vehicle. At one point on a local interstate, while traveling over 65mph's, it was like it slipped into neutral, I lost speed rapidly and was almost rear ended by a tractor trailer. I still have that problem 1-2 times/month but they will do nothing about it and the mechanic couldn't replicate the problem while the dealer had it. Bottom line is I do not feel safe in this vehicle and it's an accident waiting to happen.

Dash instrument cluster digital screen malfunction. While driving the other day I noted a lag with the digital screen in the instrument cluster. Thought nothing of it at first attempted to see if fuse was bad or if it needed to be updated. Nothing was found. Today while on my drive into work I have noticed the screen is getting worse, lag is increasing and now the brightness of the screen is low. Attempted to adjust brightness with knob and nothing. I am afraid that if the digital screen the displays any warning lights, mileage, fuel level, and safety devices goes out. I will not be able to correct/remedy the problem. Which could result in a possible fire or crash due to a system failure.

Electric power steering service causing safety issues due to no power steering! Lost power steering on highway during rush hour and dealer won't cover it. Out of warranty.

The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel locked up. The instrument panel also turned off inadvertently. The vehicle became unresponsive, causing the contact to drive off road. The contact was able to get the vehicle started after removing and replacing. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

Mileage: 400

I have had my issue for years. When ever I put the gear on Reverse, the image produced from the camera on the door liftgate latch tailgate handle on the screen flickers. So I don't get a solid feed at times. This caused me to back up into a poll in a parking lot. As a result, my rear bumper got a dent from the impact. Years earlier I had taken my truck over to the dodge service department at my local dealership where they did some type of reset to try to fix that issue but that did not fix it. I continued having that issue and to make things worse, it turns out that the service department has no record of my truck going in for that. I've fought over this with the service department but they don't want to take ownership of my problem. So now my rear bumper has a dent as a result from the flickering.

Rear view camera glitches on occasion. When it does, I receive a solid blue screen or the video image is dark and distorted with red and green pixelation.

Good morning, I am the proud owner of a 2019 Dodge Ram 1500 Hybrid, which is one of 4 I have owned over the majority of decade. While I obviously have put my trust in Ram for a really long time, that trust has been being betrayed since I have owned this one. In the last 6-months alone, my Ram has been down awaiting one spare part or another. Parts that Ram recognized as a problem shortly after the 2019 Hybrid 1500 was released and made several mid-model-year engineering changes, but never issued a recall, and because those replacement parts like the New Alternator Harness, are only just now being released with most having a 6-12 week lead time. The Alternator Harness being one of the parts that my Ram has been waiting on now for more than a month. That said, if that had of been the only problem, there’s a strong probability that I wouldn’t have mentioned it! With this being the 3rd time in 2023 and another on late 2022, and not having the new (used) Ram I just bought and pay $850 a month for (not including insurance), and it with it seeming to be more of a systemic issue, with literally thousands of people dealing with similar issues on their 2019 and it’s something that needs to be addressed, as even if it wasn’t thousands, but only hundreds, or even 1-person having these issues, if Ram saw these as significant enough issues, that they felt it necessary to re-engineer them, then Ram’s customers shouldn’t be stuck paying out their hard earned money, for vehicle that should have never been released with the original parts design. In the instance with my 2019 Ram, having it be out of commission for almost have 2023 is hard yo chew! Especially when it has less than 50,000-miles, with only roughly 10,000 coming since I bought it in October 2021. When you add the fact that Ram redesigned the number of parts they did, then never did a recall, but still force the Customers to pay for those parts! My Ram has been down for almost 6-months just this year

The instrument cluster will no longer light up allowing safety information to be seen. There was a recall (V83 or 19V556000) issued to a very small select number of vehicles. It appears that this is a known/common problem and the limited recall was issued intentionally to avoid fixing all affected vehicles. Information such as tire pressure, digital speedometer, CURRENT MILEAGE, and other important safety information is not visible.

4WD electrical issue. Ram knows it’s a computer issue, but bandaids it every time until it happens again. Basically, the internal computer thinks it can’t use 4WD and only lets you use 2WD.

Electronics failed while driving at 70 mph all dashboard electronics failed and all warning lights lit up. Speedometer reading went to zero while driving. Brought to Acadiana Dodge Lafayette LA. They said they found a loose nut on starter and said battery was weak (false). Changed battery and charged $382.83 for services. Drove for about35 minutes and did it again. No change. Dodge needs to repair this. I have heard multiple complaints about this, so surprising no recall notice??? I have a video of dash while driving…

Trucks guage cluster LCD display information center located behind the steering wheel, does not illuminate, and or work at all anymore. I cannot see warnings, issues with the truck, cautions, information, mileage, use the safety systems included with the truck, use automatic park assist, and know if the air bag system is functioning correctly. Anything that the screen is required for cannot be used, safety systems included. I cannot monitor vehicle temperatures, vehicle hours, or trip miles.. The analog guages work, but that is all. This is a huge safety issue and this should not be an issue. Current mileage is 57,589. The vehicle has been inspected by a certified ram dealer and they have told me I must replace the cluster since i am out of warrenty. The issue the ram dealer recognized as 'cluster internally failed' and must be completely replaced since the cluster is one unit, and the electronics are internal. There has been an individual recall issued for ONLY ONE 5th Generation 2019 Ram Limitied in regaurds to the cluster failure back in 2019. Ram cares says I am not covered. Why mine is not covered does not make sense to me. This is absolutely a safety concern, this is absolutely a danger not having access to any safety systems or information about the vehicle/truck, tire pressure, engine and trans temp, and everything mentioned above.

Vehicle would not shift out of first gear. Turned off vehicle and turned back on, still would not shift out of first gear. Our safety was at risk because we could not drive the minimum speed limit. We have not been able to get into a mechanic yet, we pulled it over at a shop nearby and they are booked out so we are waiting inspection and without our vehicle, but wanted to report the issue as we have seen online that many people have had the exact same issue and they also report that it is hard to replicate, that it is random when this issue occurs. Police witnessed our inability to drive fast. Based off of how many people I have seen have complained about this issue online I would hope a recall would be made as this is clearly a malfunction of this vehicle and a safety issue. The vehicle is undriveable and we do regular maintenance checks for this vehicle. This issue just came out of the blue. There was a light that came on at the time of the issue that said "service trailer break" and "service electrical stability control", we have not tried to turn it on since we had to leave it at the shop.

Hi The Stop/Start system is not working correctly, the engine stated to misfire randomly and now 70,00 + miles the stop and start system is making the truck unsafe to drive. I have taken it to my local ram / jeep dealer and the problem is not fixed.

Wire harness is available for inspection Wire harness for rear parking sensors needed to be replaced. Sensors not active which could have caused a collision. Service tech at dealership says they have seen many wire harness failures. Parts have NOT been inspected by any party Dashboard showed need to take front and rear parking sensors in for service

Vehicle after driving and shutting off, fails to start. Only having an audible click noise. Truck required to be towed to home. Battery provided sufficient voltage and shows to have continuity from starter relay to solenoid. Disconnected the negative battery connector overnight. After sitting unplugged from battery overnight and reconnecting in morning, the truck started 1st attempt, however now has several codes popping up P1DF3, P2111, P2017 and U0402. (There were no prior issues: as truck would start and drive with no delay and no service engine lights.) After the 3rd attempt to start the truck after previously having the negative cable disconnected, it failed to start and would only have the audible click sound. Vehicle milage is less than 36,000. This is a risk to consumers as the faulty start may leave a party in unsafe environment, or cause financial burden risk due to a required need to tow the vehicle, or may cause damage to components for continued attempts to start the vehicle. In researching this have seen multiple forums that disconnected this to be a large issue for the Dodge Ram, this should be required to be a Recall to fix the ESM/TCM that is causing this issue.

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 45 MPH and other various speeds, the instrument cluster went blank. The contact stated no warning light was illuminated. The contact stated that the instrument cluster failure was intermittent at first but had become a constant failure. The contact stated that the instrument cluster was no longer operational. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the instrument cluster needed to be replaced. The vehicle had been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 19V556000 (Electrical System) however, the VIN was not included. The failure mileage was 51,079.

Mileage: 51,079

Defective shifter. Vehicle is automatically shifting in Park while in drive causing vehicle to stop moving while driving, in traffic or at a stop light. Vehicle accelerated and cut off in the middle of an intersection and almost got rear ended because vehicle would not move. When shifting to drive again it immediately switched to park stranded me in the middle of on coming traffic. This is horrific especially if it would happen on an interstate. This happened also at a gas station putting the truck in reverse backed a little bit than automatically shifted to park stranding me in the middle of the parking lot. I had to turn off the truck and start it to shift back in gear. The truck shifted by it self multiple times. This safety issue could be detrimental. I was scared to continue driving my truck. Turning in front of someone had me nervous because when I tried to accelerate the truck shifted in to park and stopped moving multiple times. Reaching the internet to find out why. I found multiple people had the same issues. This need to be fixed before it cost the life of someone

was driving on turnpike with family in the rain going 70 when my truck shut down.I coasted to the side. truck had no power. Seems rear window leaked on electrical components causing short. the seems to be common in these trucks

Ram stated they fixed a previous 29 recall bcrm and pcm. Car will not turn off now bcrm failed 12 of 24 modules and engine won’t turn off.

The Motor Generator Unit stopped charging the battery, which in turn made my battery die. This can be inspected. I was put at risk due to being broke down out of town on the side of a main street. The vehicle was inspected by a local mechanic shop as a Ram dealership was not within their city limits. They were the only ones to inspect it. Prior to the battery completely dying, my check engine light and low battery light came on within 10 seconds of each other. My battery died within 15 to 20 minutes of that happening.

Digital dashboard went completely out. No warnings are illuminated no speedometer. Safety hazard

While driving at highway speeds on I-80 we first received a warning that the TPS system had failed and needed to be checked. I began looking for the next exit which was luckily not far away. Just as I excited the highway every other system started coming in the dash as failing and the windshield wipers began operating on their own. We lost power steering and brakes. This was especially difficult to a paid a crash because we were also towing a 4,000 lb camper at the time. We barley a wooded a crash and we were able to ring the vehicle to a safe spot before it finally shut down completely. The entire electrical system died while driving and all systems related to it malfunctioned simultaneously. The vehicle did not start back up and a tow truck was needed. The contact stated the Radio Frequency Hub needed to be replaced.

There is a presence of a moldy smell in the car. After closer visual inspection, rear window frame had cracked in two spots allowing water from outside to get in and go behind the rear seats, making a carpets wet which produces the mold. Water also getting onto electrical systems like radio amplifier and rear seat ventilation making them corrode. There is no way an owner can find a problem under normal conditions making car occupants inhale harmful mold. This is a safety hazard and a common problem of a 5th gen Ram 1500.

The Electronic power steering system stops working without warning or cause. It is available for inspection. While driving the loss of power steering stops you from be able to steer for turns or avoid a collision. A dealer confirmed that the (EPS) is shorting out causing this to happen. A warning light appears when EPS stops working stating "POWER STEERING IS UNEVALUABLE". There is a recall for 2019 1500 RAM's but my VIN is not one of the recalled. The serial number of the EPS gear is on the list of contaminated ones TIC2609A4211 I have reached out to Chrysler twice now and will not help me.

The contact owns a 2019 Ram 1500. The contact stated while driving 50-55 MPH, the message "Service Shifter" was displayed, and the vehicle shifted into neutral independently. The contact veered to the side of the roadway. The contact stated that she turned off and restarted the vehicle, and the vehicle responded as needed. The vehicle was taken to the dealer to be diagnosed and it was determined that the shift knob wiring had failed; however, the vehicle was not repaired. The contact stated that the failure reoccurred while driving from a complete stop. The dealer was contacted and advised the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000.

Mileage: 58,000

I BOUGHT A 2109 RAM BIG HORN MAY 2020 NEW. SEPTEMBER 2022 WARNING SYSTEM SHOWED THE SHIFTER NEEDED SERVICE. TOOK IT IN TO SERVICE DEPARTMENT OF DEALERSHIP. IT TOOK THREE WEEKS TO GET IT BACK. THE NEXT MORNING THE TRUCK WOULD NOT START. HAD IT TOWED BACK TO DEALERSHIP. FOUR WEEKS PASSED AND WAS TOLD IT WAS READY. DROVE IT HOME AND PARKED INDRIVEWAY. THE NEXT MORNING WOULD NOT START. THEY KEPT THE TRUCK FOR TWO MONTHS AND CALLED TO PICK IT UP. THENEXT MORNINGIT WAS DEAD AGAIN. SENT IT BACK. THEY KEPT IT FOR THREE MONTHS. THEY BROUGHT IT BACK ANDSAID THEY DON'TKNOWWHAT IS WRONG WITH IT. I CHARGED THE BATTERY AND TOOK IT FOR TEST RUN AND THE DASH MESSAGE SYSTEM STARTED FLASHING MESSAGES THAT THIS WAS BROKE, THE TIRES WERE FLAT, SERVICE LIGHT FLASHED ON AND OFF, THE ENGINE SPUTTERED THEN RAN AGAIN. ALL MOST DID'T MAKE IT HOME. LAST TIME I DROVE IT. DEALERSHIP WILL NOT FIX.

My 2019 Ram truck has less than 41,900 miles on it.I drove it Thursday morning, but then was stranded.The vehicle wouldn’t unlock, lock, or start. Upon entering using the manual key, the vehicle wouldn’t recognize my key fob. My second key fob would not work either. I called a locksmith to see if he could reset the computer, but he couldn’t. So I called a tow truck. After giving them $100, the dealer couldn’t look at it for several days. Meanwhile I’m stranded without a vehicle. Luckily not in the remote wilderness. My truck sat for a week.The dealer called and said the RF Hub was bad. The RF Hub controls everything from the key fobs, ignition, alarm, brakes, door locks, all electronics, etc. $605 now paid to the dealer for them to replace this RF Hub that is mounted on the back wall of the cab under the rear window. Had this been in the middle of winter, or when I was at high altitude in the mountains last fall it could be a life or death situation.Being locked out and unable to move a vehicle, being stranded is dangerous. Particularly with health issues. What the dealer didn’t do is correct the problem.The back window frame on these Rams breaks and then leaks water into the cab.The leak shorts out the electrical equipment behind the rear seat.Thankfully it didn’t start a fire. A google search of the issue finds hundreds of complaints about the rear windows in these trucks. Imagine a young mother with little children out on the road when the vehicle leaks enough to fry the RF Hub! The Ram dealer charged me to replace the RF Hub, but didn’t bother to fix the problem with the rear window. I am taking it upon myself to attempt to stop the leak before I get stranded again because of fried electronics because of their faulty design. I have attached pictures of the problem.After paying the locksmith, tow, dealer, and pulling out the rear seats, drying all of the carpet, it is clear to see the problem with the rear window. Recall this.

The contact owns a 2019 Ram 1500. The contact stated he was unable to start the vehicle. The contact stated that he was able to jumpstart the vehicle. The contact stated while depressing the accelerator pedal, the vehicle stalled. The vehicle was not drivable. The contact towed the vehicle to the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 48,000.

Mileage: 48,000

Display in my gauge cluster on my 2019 ram 1500 is intermittent going in and out and lately is completely blank. Without the display I can not use the gauges, see if my tires are low, see how close I am to thing both forward and reverse with the park sense, low fuel light, cannot see the cruise control basically if there's a problem I can't see it because the display does not work I also cannot see current miles on the vehicle without the display.

Water leak intrusion from rear lights over back window causing electrical issue with back side windows working properly. The windows role down when raining. Water also runs inside the vehicle and collects under the rear seating causing dampness and a Mildew smell.

Problem began October 2022. Digital instrument cluster went completely out. My personal safety is a failure to obtain information that illuminates from this panel. I took the vehicle to the dealership I bought it from and they tried a software update and it failed. I was then told the cluster needs to be replaced. Trying to be consistent with my maintenance and not knowing the milage hinders the proper upkeep of my vehicle. My vehicle is available for inspection.

Parking sensors will activate at random times when nothing is around or in proximity.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and stalled. The check engine and voltage warning lights were illuminated. The vehicle was taken to an independent mechanic who informed him that the eTorque system was not charging the battery as designed. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under warranty. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 71,000.

Mileage: 71,000

The radio system Uconnect the backup camera screen freezes in position causing confusion while backing up. My truck has 22,000 miles on it they say it's not covered under warranty and they cannot fix the problem the screen is also delaminating on the radio which causes function of the controls to network and very distracting while driving down the road. Difficulty changing radio stations and the system automatically changes and does things for you it even tries to call SOS for you for no reason at all.

Vehicle purchased from new, and serviced appropriately. 4/18/2023, started vehicle in am and drove 30 minutes. Stopped and parked, and vehicle failed to turn off when using start/stop button. Unable to shut vehicle down. Drove to dealer 30 minutes away, and tested where start/stop button jammed/inoperable. Danger associated that vehicle is unable to be shut down in any way if button is stuck (possible defective manufacturing), and vehicle is unable to be stalled to shut vehicle down. Vehicle must have battery disconnected or run out of fuel in order to stop in these circumstances.

I bought a 2019 Ram July of 2022 - I drove it home and pick up my dad to drive my old truck back (didn’t trade it in), as I was pulling up to the dealership, I experienced a huge safety issue with the truck continuing to accelerate after multiple alarms were flashing on my dash - service electronic stable control, service electronic throttle control, parking break - along with others. I pulled it into the dealership and the salesman who sold me the truck just happened to be outside - pulled up and told him I wasn’t shutting this off until we get something hooked up to it to see what the issue is.. they hooked it up and it threw a code for Traction control (I believe). They ended up keeping the truck for a week - then they said they replace a relay and the found a pinched wire…. So this happened at 32,000 miles.. Now almost a year later, the exact same thing happened tonight on Easter while I had my entire family in my truck! Went over a couple bumps on a rough corner of a road about 30 foot from a stop sign. My dash lit up like a Christmas tree with multiple alarms popping up and the truck continued to accelerate through the stop sign! I ended up getting the truck stopped in the middle of the intersection after I realized what just happened, luckily there was no one in front of me or at any of the stop signs as I went through! I was only 2 miles from mg house, so I took it slow, but the truck continued to accelerate each time I took my foot off the break! It was like hitting resume on your cruise control on the interstate after you slowed down. Finally made it home and took pictures of the alarms that were still present. Let my truck sit there for about an hour and started it up and it shows no messages stored but the check engine light is on. If tonight happened at a busier intersection, I could have put my family in a life-threatening situation! I have to other ways of transportation, I am taking a risk and putting others at risk driving to work.

While driving service power steering light came on and lost power steering. Parked car restarted light when out. Later tried to go in drive and same thing happened and won’t go out at this time. Truck is virtually underivable without power steering.

Electrical System - Instrument Panel. The instrument cluster does not properly illuminate driver warnings. There is a current recall V83. My vehicle has this exact issue, but my VIN manufacture date did not fall within the recall manufacture dates, but it should have. Chrysler wants me to take the vehicle to a dealer for diagnosis, and pay almost $200.00 for it, to confirm that the instrument panel does not light up. Should not be necessary. There are no safety warnings being displayed because the display was what was recalled.

My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.

My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.

Shifting autocorrect to park when driving. The vehicle has to turned off and turned back on in order to work. This is a huge safety hazard as it is shifting on its own especially when I have my toddler in my car. I have taken it to the dealership multiple times in the past year with no fix. They just reset it. And it continues to happen again and again. Please fix it not a temporary fix. Also, I keep getting a message on the display that says service shifter. Also the parking sensors keep becoming unavailable

Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.

Dodge Ram Rear Backup Camera Failure. Experienced multiple instances of backup camera failure. Problem was at first intermittent, as it became more regular truck was serviced at dealership. Wiring harness to camera replaced. Roughly 1 month later, problem returned. Returned to dealership for service, camera replaced. Roughly 1 month later problem returned. Performed online search of forums / message boards and discovered this is a common issue with 4th generation Ram pickups. Recommended online fixes are disconnecting camera from wiring harness in tailgate and re-connecting, or even simply jiggling the connection. A friend who also owns a 4th generation Ram suggested slamming the tailgate to fix. This (ironically) works and is less invasive than removing the tailgate inspection cover, and far better than leaving truck with dealer for a week. Still, the problem continues, frequently during change of temperature between seasons. I have small children, and am often driving locations where small children toddle about (daycare, parks, etc). Losing the rear view camera means I have no rearward visibility to see a small child behind this tall truck. If it fails in one of these locations I return the vehicle to park, get out, and slam the tailgate. I hope others who own these trucks take the time to do the same. This is a known problem identified on youtube and many message boards / forums. After the dealer repairs, when the problem occurred again I contacted Chrysler Cares and questioned if there was a recall or technical service bulletin related to the issue. I was told 'no'. I asked if some type of internal ticket or work order for engineering to investigate could be created and was told only dealerships could initiate investigations.

vehicle will not respond to keys and intermittently will start and drive then die in the middle of the road. Waring lights turn on then go off. truck will be fine for a few days then fail to start and completely drain the battery. Water is entering the vehicle cause moisture and mold on the carpet and possible cause of the electrical problems. when truck is off radio will turn on and off and dome lights flash

Dead battery. Something in the electrical system is draining the battery. I replaced the battery approximately 2 months ago.

Code p0850 for the tcm. Transmission would not go in park it happened 3 times on 3/3/2023 and 2 time 3/4/2023 truck would not shutoff due to the issue engine light came on and remains on. Had to set emergency brake so truck wouldn't roll and jump start the following morning because ignition had to stay on after seeing a chunk of snow fall off the transmission about 18"x10"and 6"thick it now shifts to park engine light remains

While driving vehicle comes out of drive and into neutral. The driver has to stop and cycle transmission into park and then back into drive leaving the vehicle in the middle of an intersection with heavy traffic. No warnings or messages pre or post event. Dodge dealership has ran a scan and also drove to recreate and was unsuccessful. There is many people experiencing this issue. Just google it. THIS WILL EVENTUALLY KILL SOMEONE.

On Jan 2nd 2023 I just left the grocery store with my youngest daughter and heading home. While on the freeway my 2019 Ram 1500 Laramie stopped accelerating even with my foot on the gas and my head lights shut off and dash lights were flickering and I lost complete power while making it to the next exit barely able to turn the wheel since no power steering was available and we made it about half way up the ramp and stalled completely. Yes I said up the off ramp and check the date it was SNOWING! WITH MY CHILD IN THE TRUCK. No power, no hazard lights NOTHING to keep us from getting hit. I was able to get it jumped went bought a AGM battery and by the time I drove back home which is about 2 miles the new BATTERY WAS DEAD. Bring it to the dealership after checking (voltages and that the battery can be and hold charge my OBD read only power drain with the battery and Engine dash lights illuminated. Can charge the battery and I would get about 45-60 min of driving because the battery wasn't being charged). I tell them it's the exact description of campaign (V87) 1. System unable to charge battery. 2. Losing power to everything. (Which could have killed us). 3. Only the battery and Engine lights are illuminated. This point to the MGU not working properly. However dealer ship told me it's not even close to that so I excuse them and asked them to repeat that and they said it was the 48v battery that went bad while quoting me $3,700.00 for the repair indicating it was out of warranty. With the age of these batteries die this soon on the E-torque systems that means EVERYONE WILL BE SPENDING AN AVERAGE OF $6,000-$9,000 EXTRA ON THE 48V BATTERY You need to do whats right and have this recalled immediately before someone has to die or worse a child dies.

When I went to go home at the end of the day on Friday, 2/3 around 6 pm the car would not start. I had to call someone to come & give me a jump start. I drove by the auto repair shop in the way home to have them check the battery, they couldn't tell me what was wrong only that the battery was low. On the way home I was turning left when everything started blinking and warning lights came on then everything died completely in the middle of the intersection. No lights, no power to anything. I had to wait 2 hours sitting in the middle of the intersection on a very dark night and almost got hit multiple times. The mechanics at the dealership working on the weekend couldn't figure out what was wrong so I had to wait until Monday, had to pay for a rental for the weekend. On Monday the mechanic was able to find a bulletin for the battery/generator system about a software update that needed to be done. Apparently since there wasn't a recall or complaint about the issue, it was not sent out as a required maintenance issue. This is absolutely crazy to me because it could have been a lot worse if I had been in a different situation when it stopped working. I have filled a complaint with Ram hoping it will go out to other truck owners so they don't find themselves in the same situation. The truck worked fine for a couple of days but when I went to leave the house yesterday, 2/12, Sunday, it clicked but wouldn't turn over.

Rear window seal is leaking which cracked the window frame allowing water to enter behind rear seat leaking onto the wireless control Module making it in operable. The vehicle would not start. This will become a safety issue when driving down the highway/local areas and you loose the module it shuts down the car no power at all. Power steering goes down breaks become more difficult to push. Chrysler knows about the leak but will not do anything. The suggested repair is to replace the rear window at $1600.00 and the Wireless Control Module. My vehicle had 26k miles on it and warranty ran out. I do have an extended Warranty but because the rear window was leaking the wireless control Module is not covered.

The vehicle lost power, and all of the service lights on the dashboard started lighting up, wipers turned on and off by themselves, headlights turned on and off. Most of the messages stated that service was required on AWD, shifter, parking assist, power steering, brakes...etc. The truck wasn't picking up speed and started shaking. At some point, I felt like the brakes were NOT responding. I was 2 minutes away from home, so I drove home and parked it. I found a few other 5th generation Ram owners online with the same issue. However, I just hit 40k miles on the car, and the basic warranty only covers until 30k miles. If this is a common problem, why isn't there a recall to fix the problem before someone crashes their truck, hurt themselves, or hurt someone else. This only adds to the water leaking from the back window problem.

We bought this truck used around September of last year and it took a couple of months to start having issues. First, when we would turn the truck on and it would crank, we would hear an occasional knock in the rear end. Like something being reemed out. Recently, one two separate occasions, two separate days, we were going to town and all of a sudden the A/C stopped working and extremely hot air started blowing through the vents and we couldn't turn it off or anything. The knobs to turn off the AC didn't turn it off. The only solution was to pull over on the side of the road and kill the truck and then crank it again. I can only imagine if someone else has this truck and a baby or even elderly was sitting in the vehicle and it changed over like this, it would've suffocated them within minutes, the heat was hotter than heat on a vehicle ever thought about being. Also, our backup camera has had moisture in it after a rain and throws up green lines across the screen. It also has had electrical issues, the radio and whole display will sometimes cut off when the brake pedal is pressed. The radio sometimes cuts off on its own or won't turn off when the button is pushed and sometimes this causes distraction to the driver. There has been a rattle in the steering wheel since we have gotten it. Of course, we have taken it to the dealer from where we bought it because we paid for an extended warranty but they can never find an issue because it doesn't do it while in their presence, even though we have pictures of the malfunction. Also, recently we have noticed that the truck doesn't want to take the gas. It will click off the gas probably 3 or 4 times before we can get the truck filled.

Vehicle lost power while driving and received an error message stating please shift truck into to Park to get to desired gear. Had to turn vehicle off while in traffic to get it moving again.

The issue is that as a result of faulty factory installation of the rear window and the resulting issues it caused that were beyond my control, I had to pay $2000 that the manufacturer will not cover. The truck rear window was installed improperly causing a slight leak that was not detectable unless the rear seats were removed. At the same time the third brake light gasket was also leaking, and these leaks were not detectable by any normal means. The result of the leaks was that the RF unit that allows all of the key fobs and the main start button to function was damaged thus rendering the truck unusable. Manufacturing defects like this could have caused my truck to fail while driving it and could have been a huge safety issue. Luckily that did not happen to me. The manufacturer should be held accountable for these types of production failures.

Instrument cluster turned off and on continuously. Will still not work.

74,000 miles: I left a parking lot the transmission wouldn't shift, check engine light came on, I pulled over, shift knob went to park on its own. I shut off the engine, waited, restarted, shifted to drive, same thing, I repeated the same process. This happened a total of 3 times. 4th attempt I was able to drive normally. I have constantly had issues with the shift know not recognizing park. I have contacted my dealer and I'm told that I'm opening the door to soon. Bring it in when it's acting up, we have never head of this, the list goes on. I have also been driving to work and the engine light has come on, I got to a stop light, stopped, shift know went to park. I couldn't move the shift selector. Shut off the engine, waited about 15 seconds while drivers are blowing there horns, drivers in the other lane are driving by. Restart the engine, I still couldn't move the shift selector. Repeat. Then I could drive again. No check engine light. Once again contacted the dealer, I was told that unless it has an active check engine light they cant do anything. At some this vehicle will leave me stranded.

Water intrusion through the back window seal causing damage to the module causing truck to shut down and stop working. Was informed by the dealer on 01/25/23 that that was the issue. Truck initially didn’t open with key fob opened manually with key and the alarm went off was able to start it but wouldn’t shut off so I had to disconnect the battery then after tht it wouldn’t start at all had to have it towed to the dealership it happened right after heavy rain for 3 days.

Bought 2019 RAM used in March 2020, had 22,500 miles. One morning the radio display began flickering and jumping around to different screens or settings as if someone was controlling it or logged into the control unit. This happened a few times. I videoed some of this going on with my phone. Then called the dealer. They said they would need it to happen while at the shop to determine the problem. Of course it stopped before I made it to the dealer. Dealer looked into it but could not determine an issue or problem. However it appeared to be fixed after that visit. There have be occasions that I’ve had problems starting the truck. It’s almost as if the truck does not sync with key. After removing key, open and shut door or flipping key over, turn key it cranks. January 10, while at work, everything was working fine on truck that morning. After driving 2.5 hrs, I stopped and got out of truck for 5 minutes. Once back at truck, cranked it and began driving off the power steering failed to work. Popped the hood, examined to see if I could find problem but no luck. Carried truck to local mechanic Jan 11. They saw several codes but wasn’t sure of problem. So he cleared all codes and rechecked. Couldn’t find quick easy fix. Then I made appointment with dealer. Dealer said the steering rack and pinion needs replaced but there isn’t a recall on my truck. However I’m seeing a lot of articles about this same issue with 2019 RAM. Also have a co-worker with a RAM that experiences the same odd electrical issues on his RAM. Would like some help to connect the ongoing problems with RAM electrical problems and fix it for all RAM owners. Have videos of radio issues while it’s jumping around but I could not upload in section below. It only allows photos.

Vehicle powertrain, engine, and electrical systems, including brake, power steering, and dashboard systems completely shut down (were completely 'black'/off) on three separate occasions - two of which occurred while operating the vehicle. The first occurred while driving on a public/local road in early Dec 2022. Although all systems lost power and were unresponsive, I was able to coast the vehicle to the shoulder without impacting moving vehicles or fixed objects. The vehicle was towed to a Ram Service provider where the issue was investigated for approximately 10-days. The reason for mechanical failure could not be determined, however, they replaced the battery and key fob as precautionary measures - partially at my cost. The basic warrantee expired approximately 3,000 miles before servicing, however the powertrain warrantee is still valid. The second instance was today, 1/10/23, when I parked the car. The shutdown occurred while stationary and in 'park'. After leaving the vehicle for about 30 minutes, it started again without explanation. I reported the incident to the Ram Service provider and began to drive it to the service provider. Upon arrival, it was suggested that I return on Monday, January 23 for the issue to be investigated on the 24th. While driving to my home today, 1/10/23, the vehicle lost all power and was nearly completely unresponsive. I was operating the vehicle at speeds in excess of 65MPH on a 6-lane divided highway with minimal shoulder. Again, I was able to coast the vehicle to the narrow shoulder where it was eventually towed from and to the Ram Service provider where the issue remains under investigation. The photos, taken today, 1/10/23, show the location where I was able to park the vehicle from the highway and the narrowness of the shoulder, and the tachometer and speedometer which show the speedometer and tachometer 'frozen' and still displaying RPMs/speed from before the shutdown. Notice no warning lights appeared.

To whom it may concern, It is of extreme concern the interior moisture issue my vehicle is experiencing. My vehicle has been to Chrysler Dodge Jeep and RAM in Valencia, California twice, for inspections, for reoccurring moisture inside the vehicle. On two separate inspections, on two separate dates, the investigation revealed no moisture issues present. Unfortunately, this week after a moderate rain storm, I discovered that all the interior electronics were dead inside the vehicle, although the exterior power was working on the exterior. Additionally, I discovered several heavy moisture areas within the interior cabin, which was described to me by service personnel, as being common. Finally, I also discovered upon closing the left rear door that there was moderate water draining out of the door, and or possible frame of the vehicle.

My instrument cluster malfunctioned and has been repaired by an authorized Ram dealer. My safety was at risk because my cluster at times would not illuminate. The dealer confirmed the instrument cluster malfunctioned and the entire cluster was replaced. While driving, the instrument cluster would not fully illuminate or display warnings, and at times power steering temporarily unavailable. The instrument cluster drained my battery and caused permanent damage to it. The vehicle would not start on its own. The vehicle has only been inspected by the dealer, and Chrysler is in possession of the faulty instrument cluster. This issue is similar with other service bulletins related to Ram's poor quality control of their instrument clusters. No recall has been issued for my specific vehicle though it was clearly a manufacturer defect. It should be recalled and my repair cost refunded due to this being a safety issue.

The truck has problems with electrical on and off. Today because driver assistance sensors did not work I got into a wreck.

2019 Ram 1500 Limited with 48,000 miles the rear window started leaking badly. The rear seat back and hybrid battery pack get wet whenever it rains. On 12/23/2022 had truck inspected by Safe Lite glass shop in Wilmington NC. Confirmed the rear plastic window frame cracked causing the leak. Estimate to fix $1000.00 On 12/28.2022 went to Hendricks Ram in Wilmington NC to have truck inspected. Service advisor [XXX] confirmed the rear window plastic frame cracked and leaking. He advised the Ram refuses to pay for the design defect. Estimate $1035.00. See attached estimate. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Vehicle engine shuts off while driving and engages auto-breaking feature. First occurrence was at steady 35 miles an hour, engine shuts off suddenly and no warning lights/codes are displayed and the emergency auto-breaking feature kicked in before I guided vehicle off the road to a complete stop with a delivery truck behind me almost rearing ending. I confirmed gas and oil levels are within range, checked TIPM fuses and none were loose or backing out, key fob battery replaced within last year. The next day the vehicle will start and immediately shut off, no warning lights or codes on the display. Looking online this appears to be an issue many owners are experiencing with no recall or definitive answer from FCA and is creating extremely dangerous situations. I have videos of the vehicle starting and shutting off unexpectedly. Occurred on 11/29/22, appointment with dealer is scheduled on 12/8/22 so no additional root cause information.

The dashboard cluster frequently goes blank. This is where I can see the speed I’m driving, if my oil needs to be changed, my backup camera and warning messages etc. this is a complete safety hazard. I went to get my inspection and emissions done and they couldn’t complete it because they couldn’t gather the information needed because the dash was blank. I also see that this an ongoing problem with rams and I’m not the only one, there have been 100s of people stating the same thing. I feel like this is something that needs to be rectified. My car is only 2 years old it shouldn’t be having these major issues already.

My rear window or antenna shark fin is allowing water to leak into the truck cabin above the rear window. The ceiling is wet above the rear window. The ceiling is wet around the airbag cover. What guarantee is there the water has not damaged the airbags or other electrical components. I am now worried the airbags could be damaged and not work properly putting my family at risk of injury if we are in an accident.

The contact owns a 2019 Ram 1500. The contact stated that rainwater had leaked into the vehicle from the top seal around the rear window and into the rear brake light wiring harness. The contact was concerned about an electrical short due to moisture leaking into the wiring harness. The cause of the failure was not yet determined. The local dealer was notified of the failure; however, the manufacturer was not yet notified of the failure. The failure mileage was 55,000.

Mileage: 55,000

While driving the truck, driving 80mph on highway the truck disengaged from Drive to neutral, with a notice on the dash to pullover and shift to park to drive. When truck disengaged from Drive while in motion I lost all acceleration power, and had to coast over to side of road to a stop. The truck disengaged from Drive on 3 other occasions. I almost died when the truck disengaged from drive while makeing a turn through an intersection and almost getting hit my a tractor trailer. I contacted Dodge FCA, filed complaint, then i took the truck to the dealer and after having my truck for 22 days, they said I needed a new transmission on my 2019 ram 1500. The truck drove fine for 2 weeks then it disengaged from Drive again while driving, 2 times this morning. I contacted dodge fca and they said they couldn't do anything till the dealer looks at it. This is a major safety issue. I refuse to let my wife and kids ride in this truck because I am not going to have my wife and kids die in this truck because of these major safety issues. This is a known issue on all dodge ram online forums and dodge has not addressed this issue or acknowledged it. There is something wrong with the electrician system. I have had 2 batteries replaced, radio replaced, manifold, transmission, full tail light housing, active noise cancelation system fixed. There has been so many issues from day one when I bought the truck, but this MAJOR issue with the truck disengaging from drive to neutral while in motion is the most serious. Seems like dodge doesn't have an issue till someone dies in an accident from this issue, because this issue can not be replicated and doesn't not show up at a fault on the dealer test systems, due it everything in vehicles being computerized and digital. Something needs to be done about this

My vehicle is experiencing electrical issues that cause major systems to stop working while driving. This includes internal messaging screens, blind spot warning and various other systems failing. The most serious of which is the electronic power steering. It went out several times while driving and I nearly lost control of the vehicle. The first time it happened I was traveling and had to take the vehicle to a non dealer repair shop where they replaced the alternator. This initially appeared to resolve the issue but ultimately the problem returned with a few days. FCA has been unable to determine the cause and my truck remains at a local dealership.

Cracked rear window frame allows water ingress. This water soaks the seats and carpets creating risk of corrosion and mold. There are 4 airbags near where the water comes in creating concerns that they may be compromised. Water leaks into the rf hub causing it to malfunction. This has happened twice. The first time, 5/9/2022 the vehicle would not turn off requiring battery disconnection to turn it off. The second time, 9/14/2022, the vehicle would not start and the electric parking brake would not release. Dealership has confirmed under tsb 23-016-21. There are also 2 others, one for the 3rd brake light and one for the aux antenna. Vehicle has 13500 miles and is out of warranty.

I had a failed 48v battery for the etourque system so the 12v battery was no longer being charged. I had a dispute with the dealer so I picked up the truck and began to drive home. As the generator/alternator for the etourque system was not able to charge the 48v and 12v batteries due to the 48v battery fault, the engine and all systems were running on whatever charge was left in the 12v battery. When the battery began to completely discharge, systems began to fail/go offline. Though the engine was still running as I tried to find a safe spot to pull off the road, the electric power steering failed. Unlike a traditional hydraulic power steering system failure where the wheel can be turned easily at speed and with effort at minimal speed, I was almost unable to turn the wheel at all at over 30 miles per hour. I had to pull as hard as I could to turn at a limited radius until I barely made it to a safe location off the road. The electric power steering system makes it nearly impossible to turn the steering wheel if it loses power. I am a large male and someone weaker or smaller may not have been able to turn the wheel at all.

Electronic Power Steering Failed, Rack and Pinion was replaced and dealer kept the failed component , Was impossible to safely steer the vehicle and maintain control the vehicle, luckily it failed at a location that didn't result in a crash! Failure was confirmed by Dealer and Rack and Pinion had to be replaced. Happened without any prior warnings or symptoms

-SEAT BELT DOES NOT RETRACT ON DRIVER SIDE -WAS PROVEN TO DEALER SHIP -DIDNT WANT TO FIX (GLENDALE DODGE - LOS ANGELES -KEY INGITION TURN OFF BY IT SELF WHEN STARTING TRANSMISSION LOSS POWER FAILE SWTICH GEARS DURING TRAFFIC - MILLAGE ON TRUCK 47K

Digital dash display very seldom lights up so I can't track tire pressure, mileage and warning lights It should light up when the door opens

The transmission goes into park on its own. I was at a stop light and it just went it to Park mode on it's own. Sometimes the radio and displays will shut off when I drive, then the truck dings, and then everything comes back on. It's like the thing is possessed.

The entertainment system in the truck suddenly started playing at maximum volume and the volume control could not reduce the extremely loud sound (using either the steering wheel mounted controls, or on dash controls). This caused a temporary major distraction as I quickly tried to reduce the painfully loud sound while on the Interstate highway. Using the settings section in the system menus could not solve the problem (but the mute button worked). I had to find a highway rest area and the only solution to the either off or maximum volume of the system was to disconnect the negative wire on the truck battery to get the system to hard reboot. The system reset after disconnecting the battery and the problem did not re-occur. Looking online I see that some other drivers have encountered the same issue.

3 things. 1 gas pedal light pressure causes the engine to rev up to 1000 rpm then back to 750 on flat surface speed goes from 4 mph to 14 mph. 2 ac issue when on floor or vents when it is raining or sun is not beaming on windshield it fogs up like defrost is on cold when not in defrost mode, causes visibility issue. 3 power mirror doesn't open or doesn't lock in position causing mirror to fold back in.

Instrument cluster shows ZERO function. No warning indication, No mileage, No fuel reading No Speed. At about 45 mph vehicle had reduced speed and reduced power while on a fairly busy road. Without the instrument cluster functioning, no idea what is going on and had to have it towed to dealership. Mileage unknown because of gauges not working.

+Instrument cluster has ZERO function. No warning lights, no speedometer, no display of mileage. Nothing

/ Mfg communication number 23-016-21 Associated pdf from Ram: https://static.nhtsa.gov/odi/tsbs/2021/MC-10194060-9999.pdf Water leak rear of cab rear seat or headliner NHTSA ID numbers 10193998 and 10175683 / Mfg communication number S2023000024 Rev A Associated pdf from Ram: https://static.nhtsa.gov/odi/tsbs/2021/MC-10193998-9999.pdf On my 2019 Ram 1500 5.7 etorque VIN #[XXX]  FCA well knows this manufacturer defect is a common problem and they've got a TSB on it However, they feel a leaking window/roof does not pose a safety concern so there isn't a recall for it. For Etorque models this absolutely IS a safety concern!! There's a potential for the leak resulting from a manufacturer defect and they're actively repairing that very issue on my truck. This defect is known to cause the rear seat area to accumulate water/moisture.This leak is a known issue, then shouldn't the etorque system (48 volt battery) be shielded from the potential risk of water exposure? This is a 48 volt battery. Water and electricity together could cause multiple safety issues.There could be a short or electrical or computer failure.. Shutting the vehicle down while driving or worse yet starting a fire inside the cab of the truck causing possible multiple injuries or fatalities! THIS PROBLEM IS DANGEROUS!! It should be recalled and reengineered BEFORE injuries or fatalities occur!! Please do the right thing and initiate a recall with this dangerous problem so etorque model drivers are SAFE and I, a disabled  veteran, can can get reimbursed for the $1422.98 that the dealer charged me for unnecessary parts and labor this FCA manufacturer mistake cost me. Regards                                       [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Hello.. I purchased a 2019 Ram 1500 limited with the 5.7 etorque VIN#    [XXX] with approximately 32000 miles on it in December of 2021 from Barton Cadillac in Newburgh N.Y.. I've put about 2000 miles more on it. About 2 weeks ago upon startup my low voltage light lit up. As the engine ran for a few seconds, the voltage continued to drop even more into the very low 11's with the red warning light illuminated....After about a minute and a half, abruptly, the voltage soared up to normal range ..14 - 14.2 volts..This happened multiple times..Finally I brought it in to Hudson Valley Chrysler Dodge Jeep Ram dealership in Newburgh NY...I was told I probably needed a new battery..So they replaced my battery but the problem was still there...So I went back and they searched for codes with their scan tool and found many pertaining to the etorque battery and components behind the rear seat...They told me water had leaked in through cracks on the plastic frame of the rear window onto the etorque battery pack and other electronic components and ruined them..They said It wasn't covered under the etorque 8 year or 80000 mile warranty because there was flooding in that area of the truck...Flooding..That truck had a cracked rear window trim which is a well known manufacturers defect..Many Ram owners have had the same issue..I have read on some forums that some dealerships did in fact cover costs for this issue even though it was not covered by the warranty...As I'm sure you know, Fiat Chrysler Automobiles has had a bulletin on this..Case # [XXX] REV A released on 1/30/21..Technically my warranty ran out on November of 2021.. .So I purchased a battery which was not the problem..It cost me $350 with troubleshooting fee..Now they're saying I have to pay for a new etorque battery pack, a replacement window which is a widely known manufacturers defect and I'd also have to pay for the labor costs..So a defective window leaked water on the etorque battery they are claimi INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT

A recall will only be issued for safety concerns. A Technical Service Bulletin (TSB) will be issued for known problems which are not a safety concern. A TSB isn't required to be repaired, so many times they aren't checked or fixed unless the consumer reports the problem. Likewise, if not addressed during the warranty period, they are typically* up to you to fix and/or pay for. (* more on this below) This is unlike a recall which will have safety implications and thus it must be repaired regardless of model year or mileage. This is why they send things out in the mail urging you to have the vehicle inspected/repaired. This covers them against legal claims if the affected part fails and causes injury/death. Don't confuse a "recalled" item with a known defect. They are two very different things. FCA well knows it's a common problem and they've got a TSB on it However, a leaking window/roof does not pose a safety concern so there isn't a recall for it. That doesn't mean it's not a known defect. With this being a known issue it makes it extremely difficult for FCA to claim i have a flooding problem that i caused. They know there's a potential for the leak resulting from a manufacturer defect and they're actively repairing that very issue on my truck. This defect is known to cause the rear seat area to accumulate water/moisture. This also If this leak is a known issue, then shouldn't the etorque system be shielded from the potential risk of water exposure? That's not on me I didn't alter the vehicle, drive through deep water, or somehow create damage to the covered part. It's a manufacturer defect plain and simple.It happens to be where the etorque battery is located. Water is obviously bad for electronics. Therefore the logical and reasonable person would conclude that the defect has cause the failure of the etorque system. So what about that warranty. Obviously the leak is outside the 3 year/36K mile warranty. However a vehicle warranty guarantees (or "warrants") th

Started my vehicle and the INSTRUMENT PANEL was blank. I can't get messages, warnings, cruise control information, or anything else that provide vehicle operating specifications (engine temp, oil temp, transmission temp, etc.). Failure of the instrument cluster to properly illuminate prevents me from receiving warnings about the vehicle's systems and increase the risk of crash.

I was driving on I-75 at approximately 73 mph when my instrument panel lights blinked and then turned off. My vehicle lost all power, I turned the steering wheel about 5-10 degrees to the right and my steering wheel locked. I could not press the brake pedal because it was stuck. I was able to get on the side of the highway where vehicle stopped. Hazard lights did not work, I could not unlock doors, start, or stop the car. When the tow truck came, they checked the battery and it had good voltage. The truck was towed to Feldman Ram dealership since 16 June 2022. I am being told that Mechanics are having difficulty figuring out the problem to this day.

While driving the airbag disabled light, driver seatbelt sensor and auto park disabled light came on. This has been a recurring issue since my purchase in February 2022. I believe this is a safety issue because the airbag may fail to deploy in the event of a collision. The vehicle will be inspected by the dealership it was purchased at on 6/21/22.

While driving the vehicle the power steering went out which cause the car to become extremely difficult to steer. This is an electrically issue where a part failed and required to be replace.

The component and system that I am reporting is the failure of the instrument cluster. The instrument cluster will not illuminate preventing me the driver from receiving warnings about the vehicles systems and increasing the risk of a crash. I am in the process of setting up an appointment with a dealer to inspect the cluster. This occurred without warning. One day I went to start the truck and the cluster did not illuminate

For the 3rd time now, while driving my truck either taking off from a light or stopping, the truck quit running and says to shift to park to start aswell as my shifting light flashing “D”. Tried to park and restart and it fails to start. Had towed every time to dealership. Twice they couldn’t find anything and once, this last time found a faulty battery cell and replaced it. Ram great for a week, voltage looks great on my dash, still quit running.

Water leaking into roof from unknown source. Creating musty smell (mold). Concerns are: 1. Mold risk to consumer health. 2. Airbags/sensors being affected by water infiltration. 3. Potential electrical hazards associated with water infiltration.

Instrument cluster screen went out (come on and off with temperature, but now completely out). This is where check engine warnings come on for my truck, and I don’t know when the truck is dinging, if there is something serious going on, or I just need an oil change. The dealer I went to said they don’t have new or used screens to replace mine with, so I feel very stuck.

The center screen of the instrument cluster blacked out and only comes on once every few weeks. The truck is available for inspection anytime. It is unsafe for my family to drive the vehicle without the instrument cluster. We are unable to see any warning lights, unable to see current mileage, and unable to rely on cruise control/ auto braking. Without warning indicators we will be unaware of faulty components and could put other drivers and or pedestrians in harm. I was unable to tag vehicle in KS on my first attempt because I could not prove mileage on vehicle. Dealer has seen and confirmed issue. Vehicle has not been inspected by manufacturer, police, or insurance representatives but I am willing to have it inspected anytime. There were no warnings or symptoms prior to the instrument cluster failure. The instrument cluster went blank in October 2021 and comes on once or twice per month randomly.

Instrument Cluster intermittently goes blank (Odometer, Engine Info, etc). Observing, the Screen blinks on/off without any information displayed. Occaionally the Instrument Cluster will work after the vehicle has sat for awhile (24hrs). But as soon as you turn off the ignition, and then turn it back on (stop at a gas station), the problem returns. After about 6 months of this pattern of going blank, and occasionally working again, NOW the Instrument Cluster just blinks on/off!

I was driving my truck home and while approaching a stop sign I proceed to apply the brakes, my vehicle drop out of drive, the D on my shift knob began flashing and a message was displayed on the panel that stated " select the P (park) and then desired gear". I looked online to see if I was the only person having this issue and it turns out that this issue is all over the forums. I considered this to be potentially dangerous issue since this could also happen in traffic. I contacted the dealership and they stated that there was no recall notice for such an issue. They stated that they were backed up with service issues and could not look at my truck for weeks. I think RAM (FCA) should look into this issue asap.

The navigation system has the car traveling in the wrong direction. The compass does not work and the navigation says the car is 100s of miles away from its actual location. It’s has been fixed once by the dealer and broke again. This will be my second radio. A compass not working or telling a driver to turn into a ditch could cause harm.

Not sure if these are both related, went to get in car and was locked out, towed to dealership where they replaced the BCN, went to pick up and vehicle was dead, had to have it towed back into the garage at the dealership where they replaced the battery almost $1,000. Still did not fix the issue and they said it could be the instrument cluster. The problem started on a trip when we smelled smoke, the instrument cluster kept going in and out until it finally quit which did not allow me to see any vital information, the RAM emblem continues to blink gray and black which causes me to take my eyes off the road. This is a safety hazard, I can't read anything and do not know the gas remaining, the mileage on the truck, and a lot of other data. I have been told not only did I waste the money fixing something that was not wrong that now there is a tech service bulletin on this issue and noone has reached out to the RAM owners because only one person has reported it. I would not have known to report the issue had I not read on the internet. This is a concerning issue, the smoke smell scared me and I had to park my truck, it continued spontaneously throughout the trip until it finally stopped. I didn't realize how much information you can lose with an instrument panel. How many miles to get the oil changed, etc.

1) The Fuel Pump broke on our 2019 Ram Big Horn. It only has around 40,000 miles on it. We had it towed to the dealership. They are going to replace the fuel pump mid to end of February due to part shortage. My wife was on the entry roadway to I95 when without warning the truck puttered and died on the entrance ramp. There was no warning lights, messages etc. Luckily she puttered to the side out of the way of speeding cars getting on I95. According to the dealership they have no idea how the fuel pump died. The dealership is the only party that inspected the vehicle. 2) The second problem we are having with the Ram, is the dashboard lights flicker on off for no particular reason. It just happens when it feels like it. We brought it to the dealership and of course it didn’t happen to them so they have no idea why the dashboard lights are going on and off. The rear defroster isn’t working. The battery died as well. We feel there is some type of electrical problem with the truck. We do not believe a vehicle with only 40,000 miles would have the fuel pump die. I know other Ram trims (2500, 3500 etc)have had recalls due to fuel pumps dying and dashboard lights going on and off for no reason. I think this is a problem that needs attention! My wife could have been killed on the ramp to I95

Power steering intermittently failing, then completely failed and is very hard to turn.

Instrument cluster comes on and off whenever it wants, leaves me in the dark without it while driving. Dealer states there’s nothing they can do except replace screen. This started after I had my truck serviced at a dealership and the dealer stated it was like this when they got it. Everything worked great until I had it serviced. Now it’s just dangerous to not have a dash that works.

The key fobs would not work to unlock or start the vehicle. After two weeks with the Woodland, CA Hoblit dealership, it was determined that two cracks in the rear windshield led to electrical damage under the backseat where the key fobs connect to an electrical sensor. This caused the truck to be non-operational and requiring it to be towed. According to the dealership, they have now seen three recent cases of the same cracks in the rear windshield. When it rains heavy, more of these trucks will no longer become operational. If this went out while driving, the vehicle would not be able to operate, causing an unsafe situation for all drivers on the road. There was no warning. It rained and the cracks were not noticed as they blend into the design of the rear windshield.

INSTRUMENT CLUSTER SCREEN IS BLANK THIS SCREEN DISPLAYS BASICALLY EVERYTHING YOU CAN THINK OF. WHEN IT'S BLANK YOU'RE DRIVING BLIND. IT HAS NOT BEEN INSPECTED BECAUSE IT IS BLANK. HAVE FILED SEVERAL COMPLAINTS WITH FCA. NO WARNING MESSAGES------IT JUST SIMPLY QUIT WORKING.

At low speed usually coming to a stop truck shifts to natural dash indicates to "shift to park" once shifting to park and back to drive truck moves normally. The truck has had this happened numerous times. I reached out to ram care and they advised me to have it scanned at a service dealer. I had the vehicle scanned and no issues were reported. Since then the truck had switched gears at low speed to natural and shift to park . This is dangerous and safety is one of the feature of this vehicle and this can cause many issues to safety to myself or other drivers.

I cannot properly refuel my tank. It takes me 25 minutes to fill 5 gallons of gas. The pump keeps shutting off like it thinks my car is full. All gas station pump are doing the same thing. Also my Navi goes off course. Sirius XM says my location is one place according to their system but I am 200 miles away. They say it shows it is working on their end but there is clearly an electrical or navigation glitch with my car.

The contact owns a 2019 Ram 1500. The contact stated that the instrument cluster intermittently failed to properly illuminate. The vehicle was taken to the local dealer as well as McLarty Daniel Chrysler Dodge Jeep RAM FIAT (3709 S Thompson St, Springdale, AR 72764) and Lewis Chrysler Dodge Jeep Ram (3311 N College Ave, Fayetteville, AR 72703) on separate occasions. However, all three dealers could not duplicate the failure. Additionally, the vehicle was taken to an independent mechanic and the mechanic related the failure to NHTSA Campaign Number: 19V556000 (Electrical System). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that since the dealers could not duplicate the failure, they were unable to assist. The failure mileage was approximately 7,200.

Mileage: 7,200

FCA “Uconnect “ infotainment screen de-laminating, causing inputs to change (volume changes, interior climate changes, rear view camera activation) without user interaction or overall screen failure (inputs not recognized, screen shutoff) causing safety risks due to distraction or inability to use the device for intended function.

I have had radio issues since Mid 2020 on my 2019 Ram 1500 Laramie Longhorn. I have gone to the dealer and they have updated the software. It was good for a short, SHORT, time and then the issue continued. At the end of November of 2020, my battery went bad for a second time. I took it in to the dealer because the radio was not working again and this time they ordered a new radio. The maps system would show my 250 miles to the East Southeast. I live in Wichita, KS and it would have me in a field outside of Tulsa, OK. The radio would display also the same message that “dive not supported”. I finally got a replacement radio and the maps worked but the display immediately went back to “device not supported.” I went back into the dealership and they contacted Mopar once again and the service person told me that an update was coming in the spring of 2021. I have contacted the dealership and “US Customer Care | [email protected]" by the installed help system multiple times and I have received one replay but was told at each phone contact that someone would be contacting me to followup. No one has ever returned a call for a follow-up. I would like my radio back and to be able to use it like it was purchased to function. It is a distraction to use since it also controls the air conditioning and the heat functions as well as hands-free for my phone. Please look into this matter and PLEASE keep me updated on it. It is a hazard and needs to be repaired properly

The instrument cluster has stopped working. I am no longer able to view things such as speed, tire pressure, oil life, warning lights and signals and more. This was functioning properly when I bought the truck but recently has gone blank for days and then came back on. It went out again about 5 days ago and has been out since. I have researched he'd online and in message boards and have seen many other cases of this happening with other Ram trucks.

The instrument cluster screen in the driver dashboard has gone completely blank. You cannot see the mileage on the truck or any of the information about the truck. I went to dealer who quoted $1300 to replace the screen. I was on the highway going 65mph when the screen went completely blank and I had no control over the cruise control. Luckily I was able to get the truck to stop. My concern is that when these screens go dead and you are using something like cruise control, you no longer can see anything happening in the vehicle when the screen goes dead. Ram has refused to fix the problem for me. This all started after I did an over the air update and it bricked my dashboard screen afterward.

I had the vehicle in park. When i shifter the knob to drive everything completely shut off. The screen said to press the petal and start the vehicle. It wouldn't do anything. After a bit i was able to press the ignition button a few times to cycle and start the vehicle.

The headlights will flicker. Coming off a stop the parking break would flash as a failure and not available. Goes on and off along with a few lights on the dash.

I purchased my truck new in Nov 2019. Since then I have had four different occasions where my truck has stalled while driving at low speed or while shifting from drive to reverse. Two of the occasions I was pulling away from a stop and the truck stalled and I was stuck in the middle of the intersection until I put the truck in park and restarted. Luckily there was no cross traffic so there was no danger in this situation but it could have been much worse. The last occasion happened a couple weeks ago when I was moving my truck in my driveway. I shifted to drive and pulled forward then put my truck in reverse. As I put my truck in reverse it immediately stalled. I put it in park and was able to immediately restart it. However, it did have a check engine light on. The next morning I was going to take the truck to the dealer to have the light checked but it had cleared itself and there are no codes stored so the dealer can't do anything.

Complete dashboard and guidance screen went black. Shut vehicle off restarted came back on. Happened again week later came back on by self. Happens on once in a while. Dealer changed radio still happens. Vibration in drive line dealer said it was road force on my tires said I need to replace my tires. I replaced all tires still have Vibration.

The contact owned a 2019 Ram 1500. The contact stated that while inside of her residence the vehicle was parked in the driveway when without warning the vehicle independently engulfed with flames. The fire department was contacted and came out to the resident and extinguished the flames. A police report was filed. The vehicle was deemed a total loss by the insurance adjuster who was contacted and came out to the resident. The vehicle was not towed. The dealer was contacted and informed the contact that no recalls were under the VIN. The manufacturer was made aware of the failure and started an investigation. Damages from the flames were done to the left side of the contact residents. The failure mileage was unknown at this time.

The instrument cluster goes black, unable to see anything or scroll through tire pressure, fluid temperatures, speed, odometer, fuel economy, etc. It works intermittently, very distracting to drive when the screen flashes or appears to be trying to reboot. Have been to dealer without successful fix by resetting to factory standards.

While driving,usually slowing from highway speed,all safety lights turn on on the dash board (cross traffic,anti collision,rear parking,ignition,stabilitrak,check engine).Also vehicle loses power and you can not accelerate.Engine runs on (assuming) 4 cylinders as it starts shaking like it’s misfiring.After you pull over and restart the engine all lights clear except check engine.Vehicle than runs normal.Check engine has cleared twice on me.Once after about 30 and second time after about 50 miles.In both instances I was away from home and had to drive back.The other few times was only a few miles away from dealer.Vehicle is currently at the dealer (7th time) with 35775 miles.Multiple tickets have been opened with FCA.In my own research I have found online forums with identical issues.The dealer is at the liss.Their techs can’t figure it out.They have replaced multiple parts but the issue remains. NOTE:Your system allows me to select three issues at the start of this form but I have three more under ADAS category that I was unable to select.

THE CAR IS OFF AND THE RADIO TURNS ON BY ITSELF. WHILE THE CAR IS IN MOTION THE AIRCONDITIONER WORKS OCCASIONALLY (NOT VERY OFTEN) AND WHEN THE AC GOES OUT THE POWER WINDOWS GO OUT AS WELL. THE WARNING SENSORS ON SIDE DO NOT WORK EITHER.

Mileage: 22,000

VEHICLE WARNING DISPLAY ON THE SPEEDOMETER ISN'T WORKING. IT'S A 2019 RAM WITH 45K MILES. IT GOES BLANK OR WON'T COME ON. WITHOUT THIS DISPLAY WORKING PROPERLY, DRIVER CANNOT SEE ANY WARNING SUCH AS, DOOR OPEN, TIRE PRESSURE OR ANY IMPORTANT WARNINGS. THE VEHICLE IS DRIVABLE BUT THE WARNING DASH ON THE SPEEDOMETER DOESN'T WORK.

Mileage: 45,000

MARCH 5 2021 CAR STOPPED WORKING ,WOULD NOT TURNOVER AND ALL THE WARN ING LIGHTS WERE ON.WAS NTOWED TO DEALER AND AT FIRST I WAS TOLD THEY COULD NOT FIGURE WHAT WAS THE PROBLEM THEN FIGURED IT WAS THE TIPM MODULE NEEDED TO BE REPLACED .ONE MONTH LATER 2 MORE ELECTRICAL PROBLEMS .ONE IS THE COOLING LOUVRE SYSTEM NEEDS REPLACEMET AN D A MORE SERIOUS PROBLEM WAS HAPPENING WITH STARTER MELTDOWN THAT COULD HAVE CAUSED A FIRE.RESEARCHING THESE ISSUES I PROBABLY WILL BE HAVING MORE ELECTRIAL PROBLEMS.FIRST ISSUE COST 1000$ AND PARTS ON 2ND AND THIRD ISSUES ARE OVER 900$SO REPAIR WILL PROBABLY @ OVER 2000$.SOMETHING IS REALLY WRONG WITH THESE TRUCKS OR I HAVE A LEMON!!

Mileage: 60,000

I WAS DRIVING ON I-65 IN INDIANAPOLIS, IN TRAFFIC, WHEN MY ENGINE ABRUPTLY SHUT OFF AND THE IGNITION MODE SWITCHED FROM RUN TO ACC. THIS CAUSED ME TO LOSE ALL PROPULSION POWER AND I WAS FORCED TO CROSS LANES TO GET OVER TO THE RIGHT SHOULDER. LUCKILY, I WAS STILL A MILE OR TWO FROM THE UPCOMING CONSTRUCTION ZONE, WHICH WOULD HAVE PREVENTED ME FROM BEING ABLE TO PULL OFF ONTO A SHOULDER. BECAUSE THE ENGINE HAD SHUT OFF WHILE THE TRUCK WAS MOVING, THE COMPUTER SYSTEM IS PROGRAMMED TO SHIFT THE TRANSMISSION INTO PARK, BUT BECAUSE I WAS GOING 70MPH ON THE HIGHWAY (>5MPH ACCORDING TO MY USER MANUAL), IT JUST ALERTED ME THAT MY ENGINE WAS OFF AND THAT I WAS IN ACC MODE. AFTER PARKING THE TRUCK ON THE SHOULDER WITH HAZARDS ON, I TURNED THE ENGINE OFF AND WAITED A FEW SECONDS BEFORE TRYING TO START IT AGAIN. WHEN I PRESSED THE BRAKE AND THE IGNITION BUTTON, THE TRUCK STARTED UP IMMEDIATELY, LIKE NORMAL, BUT THEN 2 SECONDS LATER IT CUT OUT AGAIN WITH THE SAME RUN-TO-ACC MODE SWITCH. THIS HAPPENED 6-7 MORE TIMES BEFORE THE TRUCK SOMEHOW STAYED ON RUN. I CHECKED THE ENGINE AND MY FLUIDS FOR ANYTHING ODD, BUT MECHANICALLY, THE TRUCK WAS FINE. NO CHECK ENGINE OR WARNING LIGHTS EVER CAME ON. THE COMPUTER SYSTEM DIDN'T RECOGNIZE THAT ANYTHING WAS WRONG OTHER THAN THE INITIAL INDICATION. I WAS ABLE TO GET HOME WITHOUT ISSUES AFTER THAT, BUT WHEN I WENT TO TURN THE ENGINE OFF, I COULDN'T. THE IGNITION BUTTON HAD STOPPED RESPONDING. I TRIED ALL OF THE USER MANUAL'S METHODS TO TURN IT OFF, BUT NOTHING WORKED. THIS VEHICLE DOESN'T HAVE A MANUAL KEY IGNITION OVERRIDE, JUST THE FOB AND KEYLESS BUTTON, NEITHER OF WHICH COULD TURN THE ENGINE OFF. THE FOB'S REMOTE START/SHUTOFF DIDN'T WORK EITHER. IN THE END, I HAD TO DISCONNECT THE BATTERY TO FORCE THE ENGINE AND COMPUTER SYSTEM TO TURN OFF. I'M TAKING IT INTO THE LOCAL DEALER, VIA TOW IF IT WON'T START AGAIN, TO FIGURE OUT WHAT HAPPENED.

Mileage: 39,350

UCONNECT 8.4C RADIO SCREEN CONTINUALLY RESETS AND OR STAYS BLANK. MULTIPLE TRIPS TO DEALER AND EVEN SCREEN REPLACEMENT WITH NO AVAIL. SAFETY CONCERN, VERY DISTRACTING AND NO BACK UP CAMERA USE SOMETIMES. OCCURS PRIMARILY IN MOTION, VERY RANDOMLY.

Mileage: 16,250

MY INSTRUMENT CLUSTER IS NOT WORKING. THE TRUCK IS A 2019 DODGE RAM. IT GOES IN AND OUT. CAN'T SEE THE MILEAGE OR ANYTHING ELSE.

Mileage: 46,000

THE INSTRUMENT CLUSTER WENT BLACK. THE PARKING SENSORS DATA DOES NOT DISPLAY. THE MILEAGE DOES NOT DISPLAY. THE TEMPERATURE AND OIL PRESSURE DO NOT DISPLAY.

Mileage: 22,000

POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.

Mileage: 17,000

TOUCHSCREEN CONTROLS FOR RADIO, CLIMATE, AND ALL OTHER CONTROLS DO NOT WORK PROPERLY. ANY AND ALL ELEMENTS OF TOUCHSCREEN WILL POWER ON AND OFF FROM AC TO HEAT TO RADIO STATIONS TO RANDOM PHONE DIALING. ALSO THE VEHICLE WILL SHUT DOWN WHILE DRIVING AS IF THE GEAR SHIFTER HAS BEEN PLACED IN NEUTRAL. TRUCK WILL NOT ACCELERATE AND REMOTE START DOESN'T WORK EITHER. LEFT REAR PASSENGER WINDOW SEAL NEAR BED OF TRUCK ALSO LEAKS WATER WHEN IT RAINS.

Mileage: 28,000

WHILE DRIVING (IN MOTION IN THE CITY) CAR RANDOMLY PUT ITSELF IN NEUTRAL THE DRIVE LIGHT BLINK AND ERROR MESSAGE ON DASH BOARD STATING PUT THE CAR IN PARK AND BACK INTO DRIVE. WHILE STOPPED CAR AND FOOT ON BRAKE RANDOMLY THE ENGINE REVS AND LUNGES FORWARD.

Mileage: 25,541

REAR WINDOW SEAL HAS CRACKS. REAR WINDOW/3RD BRAKE LIGHT LEAKS WATER INTO THE CAB. MIRRORS FOLD BUT WHEN UNFOLDING THEY POP AND KEEP TRYING TO OPEN EVEN THOUGH THEY ARE ALL THE WAY OUT ALREADY. THESE ALL HAPPENED WITHOUT INCIDENT.

Mileage: 26,000

BACK UP CAMERA HAS GONE OUT. REPEATEDLY WHILE IN REVERSE; ALSO AUXILIARY AND CHARGER STOP WORKING

REAR WINDOW FRAME IS CRACKED AND LEAKING WATER INTO THE CAB AS WELL AS WHERE THE REAR AIRBAG WIRING. THIS WAS NOTICED IN A STATIONARY POSITION.

Mileage: 31,320

WATER (RAIN,CAR WASH, ETC) IS LEAKING THROUGH THE REAR POWER SLIDING WINDOW AND INTO THE VEHICLE AND DAMAGING THE INTERIOR (HEADLINER, SEATS). THIS IS A KNOWN ISSUE BY RAM/FCA AND THEY HAVE NOT RECALLED THEM YET. THIS CAN BE A SAFETY ISSUE WHEN DRIVING. I'M ALSO CONCERNED THAT IF WATER SITS INSIDE OF THE LINER CAN IT CAUSE MOLD TO FORM? ALSO CAN IT SHORT OUT ANY ELECTRICAL TO THE WINDOW? WHEN I NOTICED IT HAPPEN TO ME THE VEHICLE WAS PARKED.

Mileage: 22,000

THE TRUCK HAS BEEN INTERMITTENTLY EXPERIENCING LOSS OF POWER STEERING. THIS SITUATION HAS BEEN HAPPENING AFTER I STOP THE TRUCK. HAS HAPPENED 2 TIMES NOW. MAKES IT EXTREMELY DANGEROUS TO DRIVE AND OR MANEUVER TO GET TO A SAFETY SPOT. ALSO WHEN THIS HAPPENS, IT LOSES LANE, DEPARTURE ADAPTIVE CRUISE CONTROL, ASSISTED BRAKING & MOST ELECTRONIC SAFETY FEATURES.

Mileage: 59,000

INSTRUMENT CLUSTER FAILS TO COME ON RANDOMLY. BEGIN DRIVING WITH THE CLUSTER NOT WORKING, SOMETIMES IT WILL FINALLY COME ON WITH NO NOTICE OR TURN OFF WITHOUT WARNING

Mileage: 47,000

FOR THE SECOND TIME IN 3 MONTHS, WHILE I WAS DRIVING DOWN THE HIGHWAY ALL MY DASH LIGHTS JUST CAME ON AND MY TRUCK STARTED TO ACCELERATE ON ITS OWN EVEN WITH BOTH FEET OFF BOTH PEDALS. TRACTION LIGHT, ABS LIGHT, PARKING LIGHT, THROTTLE SENSOR LIGHT, AND CHECK ENGINE LIGHT ALL STAY ON. (HAVE PICTURE AND VIDEO) PASSENGER SIDE HEADLIGHT ALSO STOPPED WORKING. TOOK TO RAM DEALERSHIP OCTOBER I BELIEVE AND THEY SAID PCM NEEDED AN UPDATE AND THEY DID THAT. ALSO REPLACED WHOLE PASSENGER HEADLIGHT HOUSING. WELL YESTERDAY DECEMBER 15TH SAME THING HAPPENED AND I ALMOST GOT INTO A WRECK. LIGHTS CAME ON SO I WENT TO BRAKE AND PULL OVER, NOTHING HAPPENED. TRUCK ACTUALLY ACCELERATED ON ITS OWN FROM 40MPH TO 60MPH. TOOK TO DEALERSHIP FIRST THING THIS MORNING AND THEY SAID THEY HAVE NO RECORD OF FIXING ANY OF THESE ISSUES... WANTED ME TO LEAVE MY TRUCK FOR AN UNKNOWN AMOUNT OF TIME AND BUT THEY COULDN'T GET ME A LOANER OR ANYTHING TO GET ME TO WORK. SAID THERE WAS NOTHING THEY CAN DO UNTIL I HAVE TIME TO LEAVE IT, PRETTY [XXX] SO NOW IM DRIVING AN UNSAFE TRUCK ON THE HIGHWAY TO AND FROM WORK. KIDS AND WIFE ALSO DRIVE/RIDE IN THIS TRUCK. (IT WONT LET ME UPLOAD THE VIDEO) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 27,000

TODAY 11-19-2020 DODGE RAM 1500 VIN#[XXX] IS THE 5TH TIME THAT SHIFTS ON TO NEUTRAL WHEN ON DRIVE POSITION. TOOK IT BACK TO DEMONTROND CHRYSLER/DODGE IN CONROE TEXAS WHERE I BOUGHT THE TRUCK DEALER KEPT THE TRUCK FOR 2 DAYS TO FIND THE PROBLEM [XXX] DIDN'T FIND ANY CODES OR ISSUES THEY RELEASED THE TRUCK BACK TO ME. I FEEL VERY UNSAFE ABOUT THIS TRUCK AFTER TODAY 11.19.2020 WITH MY WIFE AFTER PICKING UP KIDS FROM SCHOOL ALMOST GOT HIT AT INTERSECTION WHEN TRUCK SHIFTED TO NEUTRAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 13,000

STEERING- POPPING/ GRINDING NOISE WHEN TURNING TO THE RIGHT. SLOW TURNS IN TOWN AND TURNS ON HIGHWAY RAMPS. HAVE TAKEN TRUCK TO DEALERSHIP WITH NO RESOLUTION TWICE. ELECTRICAL- BACKUP CAMERA STAYS ON AFTER PUTTING VEHICLE IN DRIVE. COMPUTER-RADIO-PHONE RESETS ITSELF EVERY COUPLE OF WEEKS SINCE I BOUGHT THE TRUCK WITH NO FIX.

Mileage: 29,600

CARS STEERING STICKS TO THE LEFT WHEN TURNING LEFT. ALSO, ELECTRICAL SYSTEM ACTS UP AT TIMES. MIRRORS START TO TINT, HAZARDS GO ON AND CAN'T TURN OFF, HORN BEEPS RANDOMLY, AND SIDE VEHICLE ALERT COMES ON WHEN NO VEHICLE IS THERE.

Mileage: 25,600

THE CHECK ENGINE LIGHT HAS BEEN ON SEVERAL TIMES. I'VE DROPPED MY TRUCK OFF AT CROWN DODGE OF FAYETTEVILLE AND WAS TOLD ON TWO SEPARATE OCCASIONS THAT'S EVERYTHING WAS TAKEN CARE OF. TODAY 1 NOVEMBER 2020, I'VE PURCHASED A BRAND NEW $200 DURALAST PLATINUM BATTERY AND IT'S STILL BEING DRAINED BY SOME UNKNOWN ISSUE. I RECEIVED SOME HELP OUTSIDE OF THE DEALERSHIP AND RECEIVED THE ERROR CODE P1DR3. I TOLD TOLD THAT WAS A DEALERSHIP CODE AND I WOULD HAVE TO RETURN THE VEHICLE TO GET IT RESOLVED. THIS WILL BE THE THIRD TIME IN A MONTHS TIME I WOULD HAVE TO BE WITHOUT MY VEHICLE. THE FIRST TIME THIS IS HAPPENED I WAS DRIVING 40-45 MPH AND THE TRUCK COMPLETELY SHUT OFF!

Mileage: 28,103

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER FAILED INTERMITTENTLY. THE CONTACT WAS UNABLE TO VIEW THE TIRE PRESSURE, THE OIL PRESSURE, THE COOLING TEMPERATURE INFORMATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED. THE MECHANIC INSPECTED SOME UNKNOWN WIRES, CLEANED THE WIRES BUT, WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE WARRANTY HAD EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,900. *DT *TR

Mileage: 29,900

WHILE DRIVING MULTIPLE DASHBOARD WARNINGS APPEARED AND THE POWER STEERING ABRUPTLY FAILED. BROUGHT INTO DEALER FOR DIAGNOSIS AND REPAIR. I WAS INFORMED BY THE DEALER THE PROBLEMS WERE CORRECTED, THESE ISSUES WERE APPARENTLY CASED BY BAD GROUND CONNECTIONS, AS PER DEALER. FOUR DAYS LATER I AGAIN HAD THE SAME PROBLEMS.

Mileage: 13,500

AFTER A 350 MILE TRIP I PARKED THE TRUCK IN THE DRIVEWAY THE NEXT DAY IT WAS DEAD. THIS HAS HAPPENED 3 SEPARATE TIMES. THE DEALER HAS HAD IT FOR TWO WEEKS THIS TIME, 5 DAYS THE FIRST TIME AND 5 DAYS THE SECOND TIME. RAM IS DOING NOTHING TO SOLVE THE ISSUE. PLEASE HELP.

Mileage: 20,000

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING 30 MPH AT NIGHT, THE INSTRUMENT PANEL WAS REFLECTING ON THE FRONT DRIVER'S SIDE WINDOW MAKING IT DIFFICULT TO SEE THE ROADWAY CLEARLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER TATE SERVICE CENTER LOCATED AT 7139 RITCHIE HWY, GLEN BURNIE, MD 21061, (410) 443-0859 AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. *LN *TR

Mileage: 2,000

TL* THE CONTACT OWNED A 2019 RAM 1500. THE CONTACT STATED WHILE DRIVING ABOUT 70 MPH ON CRUISE CONTROL, THERE WAS A STRONG BURNING ODOR AND DISCOVERED THROUGH THE REARVIEW MIRROR THAT THERE WAS BLACK SMOKE COMING FROM THE VEHICLE. THE CONTACT STATED HE PULLED THE VEHICLE OVER AND GOT OUT THE VEHICLE. THE SMOKE WAS COMING FROM THE HOOD AND THE FIRE WAS VISIBLE UNDER THE VEHICLE. THE POLICE CAME TO THE SCENE AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT CAME ON THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO TOWING LOT WHERE THEN THE INSURANCE COMPANY TOWED THE VEHICLE TO AN UNKNOWN LOCATION AND DEEMED IT DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

Mileage: 15,000

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT ABOUT A YEAR AGO, THE VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE HE T-BONED ANOTHER VEHICLE THAT WAS TURNING IN FRONT. AS A RESULT, THE VEHICLE SPUN THREE TIMES BUT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE INSURANCE AGENCY COMPANY TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC, WHO REPAIRED THE COSMETIC DAMAGES. THE CONTACT THEN TURNED ON THE VEHICLE AND ALL WARNING LIGHTS ON THE DASHBOARD FAILED TO ILLUMINATE AS THE DASHBOARD BECOMES DARK TO THE POINT WHERE THE CONTACT CAN'T SEE. THE CONTACT ALSO STATED THAT THE REAR WINDOWS WORKED HOWEVER, THE DRIVER SIDE AND PASSENGER SIDE WINDOWS FAILED TO OPERATE CORRECTLY AND THE 4 WAY FLASHER WARNING LIGHT THAT ILLUMINATES ON THE VEHICLE OR WORKS PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER (TRI-STAR MOTORS 2 SUPERIOR WAY, UNIONTOWN, PA 15401) WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE ISSUE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND HAD SOMEONE INSPECT THE VEHICLE BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE FAILURE MILEAGE APPROXIMATELY 150.

Mileage: 150

VEHICLE FAILS TO START WITHOUT ANY NOTICE OR APPARENT INDICATIONS OF A POTENTIAL ISSUE.I HAD SOMEONE USE A CODE READER AND GOT THE FOLLOWING CODE P1DF3... I CHECKED RAM FORUMS AND THIS IS A COMMON MALFUNCTION. WITHOUT WARNING SOMETHING DRAINS THE BATTERY. NO ONE KNOWS WHAT WILL FIX IT YET.

Mileage: 32,002

WHILE BACKING UP TO A TRAILER TO HITCH TO IT I WAS USING THE REVERSE CAMERA IN THE STEREO AND I HEARD A POP AND THE STEREO SHUT OFF ALONG WITH THE SCREEN FOR THE CAMERA. THIS IS THE SECOND TIME THAT THIS HAS HAPPENED WITH THIS STEREO. I JUST HAD THE STEREO REPLACED IN APRIL FOR THE SAME ISSUE AND I WAS TOLD THAT IT WAS A PROGRAMMING ISSUE WITH THE SYSTEM. WILL BE CONTACTING THE DEALER TO HAVE THIS STEREO CHECKED OUT AGAIN.

Mileage: 16,000

DRIVING TRUCK AND CHECK ENGINE / WARNING LIGHT CAME ON STATING THAT STOP / START SYSTEM UNAVAILABLE SERVICE NEEDED. CONTACTED DEALER AND TOOK IN FOR SERVICE. BY THE TIME I TOOK IT BACK TO THE DEALER THE SYSTEM RESET AND WARNING WAS NO LONGER IN SYSTEM LOGS. DEALER STATED THAT SINCE WARNING WAS NOT ACTIVE IN SYSTEM THEY COULD NOT CHECK MESSAGE AND THEREFORE COULD NOT REPAIR. SAME ISSUE OCCURRED 2 WEEKS LATER AND RESOLVED ITSELF AGAIN. I AM NOW DRIVING TRUCK WITH OUT USING THE START / STOP SYSTEM.

Mileage: 14,800

2019 RAM 1500 INSTRUMENT CLUSTER DISPLAY GOING BLANK, STARTING OUT GOING BLANK WHEN PARKING OUTSIDE IN HEAT AND HUMIDITY IT WOULD COME BACK WHEN TRUCK COOLS DOWN INSIDE. AUGUST 19 2020 I TOOK IT TO THE DEALER TO CHECK IT OUT. THEY SAID INSTRUMENT CLUSTER NEEDED REPLACED AND ORDER ONE. THEY TOLD ME IT WOULD TAKE THREE WEEKS TO GET. CALL DEALER SEPT 12 AND THEY HAVE NO IDEAL WHEN THEY WILL GET IT. I HAVE BEEN DRIVING SINCE AUGUST 19 WITH NO INSTRUMENT CLUSTER IT HAS NOT WORK AT ALL. SEE THIS AS SAFETY HAZARD.CAN NOT SEE ALARMS, MILEAGE, OIL PRESSURE, WATER TEMP, OR ANY ALARMS, HAD ALARM YESTERDAY FOR ABOUT THIRTY MINUTES WHILE DRIVING. TOOK ABOUT 20 MINUTES TO FIGURE IT OUT WAS A SENSOR.

Mileage: 14,100

2019 RAM CLASSIC BIG HORN. IT'S BEEN QUITE A JOURNEY WITH THIS TRUCK. FIRST, ABOUT A MONTH AFTER I BOUGHT IT (FEB 19) I NOTICED THE BED WAS A COUPLE OF INCHES TO THE LEFT OF THE CAB. TURNS OUT, IT WAS THE CAB NEEDING ADJUSTMENT NOT THE BED. DROVE IT FOR A YEAR FINE. 2 MONTHS AGO I ATTEMPTED TO START AND IT WAS DEAD. THE INTERIOR LIGHTS WOULD WORK BUT IT WOULD NOT START'NOT EVEN TRY TO TURN OVER. I DISCONNECTED THE NEG BATTERY POST AND WAITED A FEW MINUTES, HOOKED IT UP AND IT STARTED. DROVE IT FOR A COUPLE DAYS THEN, BACKING OUT OF MY GARAGE IT DIED'WHILE MOVING IT JUST DIED. IT WAS ON THE WAY TO THE DEALER FOR SOME WARRENTY PAINT REPAIR SO I FIGURED I'D DISCONNECT THE BATTERY AGAIN AND DRIVE IT OVER. WHEN I OPENED THE DOOR THE ALARM WENT OFF. NOTHING I COULD DO TO TURN IT OFF. COULD NOT TURN THE KEY TO OFF AND COULD NOT GET THE KEY OUT OF THE IGNITION. PUSHING THE BUTTONS HAD NO EFFECT. DISCONNECTING THE BATTERY SILENCED THE ALARM. HAD IT TOWED TO THE DEALER. THEY TRIED FOR TWO WEEKS TO FIX IT. THEY CHANGED THE IGNITION MODULE, AND IT DIDN'T' WORK. THEY REPROGRAMED THE KEYS AND IT DIDN'T WORK. THEY REPROGRAMED 1 ANOTHER NEW, DIFFERENT KEY AND IT DIDN'T WORK. THEY PROGRAMMED TWO NEW DIFFERENT KEYS AND SAID THAT FIXED IT (MAKES NO SENSE WHY THE SECOND KEY WOULD HELP). IT ALSO DOESN'T MAKE SENSE HOW THE KEY FOB MALFUNCTION WOULD CAUSE THE VEHICLE TO DIE WHEN IT'S RUNNING. PICKED UP THE TRUCK AND DROVE 200 MILES. THEN THE NEXT DAY IT DIED WHILE DRIVING STRAIGHT AT 30 MPH, IN THE MIDDLE OF AN INTERSECTION. THEY CLEARLY DON'T KNOW WHAT'S GOING ON WITH THIS THING AND WON'T PAY TO TOW IT BACK TO THEIR SHOP. THEY WANT ME TO SEND IT TO A LOCAL SMALL TOWN DEALER, 4 HOURS FROM HOME. I CAN BARELY GET THEM TO RETURN MY CALLS. THE SERVICE REP SAYS ALL THEY CAN DO IS HAVE IT TOWED TO THE CLOSEST DEALER.

Mileage: 25,500

WHEN VEHICLE SHIFTS TO REVERSE THE SIDE MIRRORS TILT DOWN TO SHOW PARKING LINES. WHEN THE VEHICLE RETURNS TO DRIVE, THE MIRRORS TILT UP BACK TO THE FACTORY RESET POSITION RATHER THAN THE POSITION PREVIOUSLY SET BY THE VEHICLE OPERATOR. THE DRIVER MAY NOT NOTICE THE MIRRORS ARE MISPLACED UNTIL THEY ARE ON THE ROAD. THIS IS A SAFETY ISSUE. THE DRIVER HAS CAN REASONABLY EXPECT THE MIRRORS TO RETURN TO THE PREVIOUS POSITION. ALL OTHER CARS WITH BACKUP MIRROR TILT RETURN TO PRE-SET POSITION. I HAVE CONTACTED RAM AND THEY CLAIM THIS IS THE INTENDED FUNCTION OF THE MIRROR / ELECTRONICS. MY LOCAL DEALER CONFIRMED THAT RAM SAYS THIS IS CORRECT FUNCTION AND THAT THE SAFE RETURN OF MIRRORS TO PRE-SET POSITION IS ONLY AVAILABLE WITH A HIGHER LUXURY TRIM OPTION.

Mileage: 10,500

TRUCK WAS IN MOTION ON A CITY STREET AT 40MPH. APPROACHED A STOP LIGHT AND THE WARNING LIGHTS ON THE DASHBOARD STARTED GOING OFF (ALL OF THEM). THE WINDSHIELD WIPERS WENT ON AND OFF BY THEMSELVES, BLINKS DIDN'T WORK, HAZARDS DIDN'T WORK, THE RPM AND MPH GAUGES KEPT GOING UP AND DOWN. THE BRAKES DIDN'T WORK SO I HAD TO USE THE EMERGENCY BRAKE TO STOP. PULLED INTO A PARKING LOT, SHUT THE VEHICLE OFF, WAITED 5 MINUTES AND STARTED IT UP AGAIN. SAME THING HAPPENED. SHUT THE VEHICLE OFF AND WAITED 10 MINUTES, STARTED IT BACK UP AND THIS TIME ONLY THE CHECK ENGINE LIGHT CAME ON. I MADE IT HOME 2 MILES DOWN THE ROAD. THE FIRST BUSINESS DAY AVAILABLE, THE DEALER CAME AND PICKED UP THE TRUCK. IT HAS BEEN WITH THE DEALERSHIP FOR THE WEEK. THE CALLED THE OTHER DAY AND SAID SOMETHING IS WRONG, THEY ARE UNABLE TO START THE VEHICLE UP NOW. THEY ARE WAITING FOR AN ENGINEER TO REVIEW IT FROM THE MANUFACTURER.

Mileage: 33,300

STEREO CAN BE TURNED ON WITHOUT THE KEY FOB OR PRESSING THE IGNITION BUTTON CAUSING THE BATTERY TO DRAIN DEAD

THE DASH LIGHTS GO OUT AND THIS MAKES THE INSTRUMENT PANEL VERY HARD TO SEE, EVEN WHEN BACKING THE CAMERA ALSO GOES DARK, THIS HAPPENS WHEN THE VEHICLE IS IN MOTION AND WHEN NOT IN MOTION. THE CRUISE CONTROL DOES NOT ALWAYS ENGAGE WHEN THE CRUISE IS ON. THIS HAPPENS WHILE DRIVING THE VEHICLE. OBVIOUSLY THE BACK UP CAMERA WHEN BACKING. IN MOTION. THIS IS NOT A ONE TIME THING IT HAPPENS OFF AND ON WHEN IN THE VEHICLE. I DO NOT HAVE ANY PICTURES AS I AM USUALLY DRIVING WHEN IT HAPPENS.

Mileage: 5,000

I WOULD HAVE SELECTED OTHER ISSUES ABOVE BUT IT ONLY ALLOWS THREE. DRIVING WITH FAMILY ON VACATION WHEN ALL ELECTRICAL ON DASH STARTING GOING CRAZY. EVERY LIGHT ON DASH WAS FLASHING, GAUGES WERE BOUNCING ALL OVER, HAZARDS WOULDN'T TURN ON, LOSS OF POWER STEERING, LOSS OF BRAKES, WIPERS SPED UP, TRANSMISSION TRYING TO SHIFT GEARS, AIRBAG LIGHTS WERE ON, TRANSMISSION SLAMMED IN TO PARK ONCE VEHICLE WAS UNDER 5 MPH, AND SHUT ITSELF OFF. HAD TO HAVE VEHICLE TOWED TO YORK CHRYSLER IN CRAWFORDSVILLE, IN. THIS WAS ON THURSDAY JULY 30. I HAD TAKEN VEHICLE TO BOSAK MOTORS IN MERRILLVILLE, IN ON FRIDAY JULY 24 DUE TO SAME ISSUE AND WAS TOLD THEY COULDN'T FIND THE ISSUE. I MANAGED TO VIDEOTAPE THE ISSUE WHILE IT WAS HAPPENING. I ALSO LOOKED ONLINE AND FOUND A COUPLE VIDEOS OF OTHER RAM 1500 DOING THE SAME THING.

Mileage: 13,900

DURING SLOWING DOWN TO A STOP THE TRANSMISSION DOWNSHIFTS USUALLY FROM 2 GEAR TO 1ST GEAR AND SURGES FORWARD. MANY TIMES DURING THIS SURGE THE TRANSMISSION GOES INTO NEUTRAL AND THE SCREEN INSTRUCTS ME TO SHIFT INTO PARK AND THEN BACK IN TO DRIVE. IT MAKES IT DANGEROUS IF THERE IS TRAFFIC BEHIND ME. THE TRUCK OFTEN SURGES WHEN STOPPING AND POPS OUT OF GEAR AT ONCE A MONTH. DEALERSHIP SAID THEY ADDRESSED BY UPDATING DRIVE TRAIN SOFTWARE. SINCE REPAIR IT HAS HAPPENED AGAIN AND I TOOK TO ANOTHER DEALER AND THEY STATE THEY CAN'T REPLICATE OR KNOW HOW TO FIX IT.

Mileage: 5,000

THE INFORMATION SYSTEM IN THE INSTRUMENT PANEL DOES NOT WORK OR WORKS INTERMITTENTLY. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD BE A $1400.00 REPAIR BUT THE SYSTEM STARTED WORKING AGAIN WHEN THE MECHANIC BROUGHT THE TRUCK AROUND FOR ME TO LEAVE. IT HAS WORKED OFF AND ON SINCE THEN. IT'S A VERY EXPENSIVE REPAIR AND NO GUARANTEE IT WILL NOT FAIL AGAIN. THERE SEEMS TO BE NO PATTERN OF WHEN THE INFORMATION SYSTEM WILL QUIT.

Mileage: 51,000

WHILE DRIVING SLOWING DOWN TO MAKE A LEFT TURN TURN COMPLETELY TURNED OFF. WHILE STILL IN DRIVE WAS ABLE TO GET TO THE SIDE OFF THE ROAD EVERYTHING WAS STILL ON A.C. SHUT OFF BUT POWER WAS STILL ON.

Mileage: 19,000

AFTER REMOTE STARTING THE CAR FOR A FEW MINUTES, I GOT IN THE TRUCK AND HIT THE START/STOP BUTTON AND REVERSED OUT OF MY DRIVEWAY. AS I BACKED OUT ON TO THE STREET, THE ENGINE SHUT OFF AND THE CAR SHIFTED ITSELF BACK TO PARK. I STARTED IT AGAIN AND AFTER A COUPLE OF SECONDS, THE CAR TURNED ITSELF OFF AGAIN. THIS HAPPENED ABOUT 10 TIMES. FINALLY IT STAYED ON AND I DROVE 6 MILES TO WORK. WHEN I GOT TO WORK, I HIT THE START/STOP BUTTON TO TURN IT OFF AND IT WOULD NOT TURN OFF. AFTER A COUPLE OF MINUTES, THE CAR TURNED OFF BY ITSELF. I STARTED IT AGAIN AND IT TURNED OFF AFTER A COUPLE SECONDS. AFTER A COUPLE MORE TIMES IT FINALLY IT STAYED ON FOR LONGER THAN A FEW SECONDS BUT WOULD NOT TURN OFF WITH THE START STOP BUTTON. I HAD IT TOWED TO THE DEALERSHIP. *TR

Mileage: 7,600

LEAK IN CEILING HEAD LINER WET AND DISCOLORING RADIO SCREEN DIED TWICE. HAS SHIFTING PROBLEM FROM 1ST TO SECOND SOMETIMES WANT MY OLD TRUCK BACK PLEASE

I WAS DRIVING ON I94 EASTBOUND HIGHWAY, I PRESSED THE BRAKE PEDAL TO SLOW DOWN FOR TRAFFIC THEN ACCELERATED AND THE TRUCK ACCELERATED AT FULL DOWNPOWER. I LIFTED MY FOOT OFF THE ACCELERATOR, BUT THE PEDAL STAYED ON THE FLOOR AND THE TRUCK KEPT ACCELERATING. I GOT UP TO 105MPH IN NO TIME AT ALL, THEN PRESSING ON THE BRAKES AS HARD AS I POSSIBLY COULD SO I DIDN'T HIT THE VEHICLES IN FRONT OF ME. THIS SLOWED ME DOWN TO ABOUT 60MPH SLOWING THE TRUCK DOWN ENOUGH TO MOVE FROM THE FAR LEFT LANE TO THE FAR RIGHT SHOULDER, WITH THE TRUCK STILL AT 5K PLUS RPMS, I THEN WAS ABLE TO PUT THE TRUCK IN NEUTRAL USING THE SHIFTER KNOB. THE VEHICLE THEN DISPLAYED THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ON THE DASHBOARD. DURING THIS WHOLE TIME THE ACCELERATOR WAS ON THE FLOOR AND THE TRUCK WAS TRYING TO OUT POWER THE BRAKES. I THEN POWERED OFF THE VEHICLE ENTIRELY. I WAS THEN ATTEMPTING TO RESTART THE VEHICLE TO GET MYSELF OFF THE UNSAFE SHOULDER OF THE HIGHWAY AND THE THROTTLE WAS STILL STUCK TO THE FLOOR AND WAS TICKING WITH ERROR CODES READING ON THE DASHBOARD. I THEN TURNED THE KEY BACK TO THE OFF POSITION AND HAD TO WAIT OVER A MINUTE IN ORDER FOR THE TRUCK TO START SO I COULD GET OFF OF THE UNSAFE SHOULDER. THIS IS A HUGE CONCERN AND I HAVE STOCK FLOOR MATS IN MY VEHICLE. COMPONENT THAT FAILED WAS THE ELECTRONIC THROTTLE CONTROL SYSTEM. TOOK TO CHRYSLER DEALER STATED NOTHING WRONG WITH VEHICLE. I HAVE VIDEO PROOF!*DT*JB

Mileage: 25,470

1) ENGINE SHUT OFF WHILE DRIVING 70 MILES PER HOUR 2) NOB SHIFTER SET ON DRIVE BUT DOES NOT DRIVE UNTIL IT FEELS LIKE SO, MAY TAKE A MINUTE OR TWO AND VEHICLE LUNCHES 3)KEYS DO NOT OPEN, LOCK, OR TURN VEHICLE ON 4) BACK UP SENSOR'S GO OFF AND VEHICLE AUTO BRAKES WITH NOTHING BEHIND OR IN FRONT OF IT 5) REAR CAMERA WILL TURN ON AND WILL NEVER SHUT OFF EVEN AFTER 2 HOURS OF DRIVING ON THE FREEWAY 6) TIRE PRESSURE SENSOR NOT WORKING, ALL FOUR

Mileage: 18,000

IN OCTOBER 2019, THE UCONNECT SYSTEM IN MY 2019 RAM 1500 BEGAN TO MALFUNCTION. IT STARTED WITH GPS COORDINATES BEING MISALIGNED TO MY CURRENT LOCATION, BUT QUICKLY PROGRESSED TO MALFUNCTIONING IN ALL ASPECTS OF THE SYSTEM. ON DECEMBER 30, 2019, THE ENTIRE SYSTEM FAILED, RENDERING A BLACK SCREEN AND NO ABILITY TO CONTROL THE CRITICAL FUNCTIONS IN THE VEHICLE (MAINTENANCE, LIGHTING, CLIMATE, OR SAFETY CAMERAS). WITHOUT THE UCONNECT SYSTEM, IT IS IMPOSSIBLE TO MODIFY ANY OF THE SETTING FOR THE VEHICLE.

2019 RAM WITH 12" SCREEN DEVELOPED ELECTRICAL ISSUES WITH 5100 MILES. THE SCREEN AND OTHER ELECTRICAL ITEMS WILL WORK FINE IN THE ACCESSORY MODE BUT AS SOON AS YOU START THE VEHICLE THE SCREEN GOES BLACK AND A LOT OF ELECTRICAL ISSUES BEGIN. THE DEFROSTER GOES ON HIGH, THE SEAT DOES NOT AUTOMATICALLY GO FORWARD, THE FRONT WINDOWS DO NOT WORK AND THE BLIND SPOT SENSOR WILL NOT WORK. WITH SCREEN OUT YOU HAVE NO BACKUP CAMERA AND LOSING THE BLIND SPOT ALSO CAUSES SERIOUS RISK OF AN ACCIDENT. FIRST DEALER THE TRUCK WAS TAKEN TO COULD NOT SOLVE THE PROBLEM. I HAVE AN APPOINTMENT WITH ANOTHER DEALER AND HOPE THAT THEY CAN RESOLVE THESE ISSUES. I NOTICED ONLINE THEY HAVE A PROBLEM WITH THE UNCONNECT AND SIRIUS RADIO BUT I DON'T KNOW IF THIS IS ASSOCIATED WITH MY PROBLEM.

Mileage: 5,100

MY LEFT REAR LED TURN SIGNAL. WARNING LIGHT ON MY DASH CAME ON. I INVESTIGATED THE PROBLEM AND THOUGHT I WOULD TRY TO REPAIR THE TAIL LIGHT. I COULDN'T FIX IT DUE TO TOO MUCH ELECTRONICS INVOLVED SO I RE ASSEMBLED THE TAIL LIGHT AND MADE AN APPOINTMENT TO SEE MY DEALER. I TOOK THE TRUCK IN AND WAS TOLD THE WARRANTY WAS VOIDED BECAUSE I TOOK IT APART TO SEE IF I COULD REPAIR THE LIGHT. THEY WOULD NOT REPLACE IT. THE REASON I AM WRITING IS THAT THE TAILLIGHT FAILED. WHY? IT WAS NEVER INVESTIGATED, ONLY TOLD ME I WAS NOT ALLOWED TO BE REPAIRED UNDER WARRANTY. I WOULD HAVE TO PAY. HOWEVER IF THE LIGHT FAILED ON MY TRUCK, WHY? DID IT FAIL BECAUSE OF OTHER THINGS WRONG., IS IT A SAFETY ISSUE I SAY YES. PLEASE LET ME KNOW WHAT YOU THINK OR ADVISE. THE TAIL LIGHT IS BRAND NEW AND I THINK AN INVESTIGATION INTO TAIL LIGHT FAILURE AS TO WHY MINE FAILED? THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 19,000

THIS INCIDENT HAS BECOME MORE PREVALENT. IT BEGAN ABOUT TWO MONTHS AGO AS WHAT I THOUGHT WAS SOMETHING STUCK IN THE GROOVES OF THE TIRES. BUT AS IT BEGAN TO OCCUR MORE AND MORE REGULARLY I FELT IT WAS TIME TO TRY AND GET SOME HELP WITH THE PROBLEM. WHILE IN MOTION, WHEN I REMOVE MY FOOT FROM THE GAS PEDAL AND IT IS NOT PRESSED AND TRUCK BEGINS DECELERATING, AT APPROXIMATELY 45 TO 50 MILES PER HOUR A DRONE/HUM WILL BEGIN WITHIN THE CAB OF THE TRUCK. IF I DO NOT PRESS THE GAS PEDAL OR ROLL DOWN WINDOWS THE DRONE/HUM WILL GET LOUDER AND MORE PRONOUNCED. IF IT IS NOT ELIMINATED, THE DRONE/HUM WILL INCREASE IN DECIBELS AND ACTUALLY BECOME PHYSICALLY FELT WITHIN THE TRUCK. SINCE THE SOUND ALMOST SEEMS TO RESONATE FROM THE SPEAKERS, I HAVE TRIED UNPLUGGING THE ANC (ACTIVE NOISE CANCELLATION) DEVICE UNDER THE DRIVER'S SEAT. WHILE THIS DOES STOP THE RADIO SPEAKERS FROM PLAYING ANY MUSIC, IT DOES ALSO SEEM TO PREVENT THE DRONE/HUM FROM OCCURRING. THE TRUCK WAS PURCHASED IN EARLY JUNE OF 2019 AND CURRENTLY HAS ABOUT 12,500 MILES ON IT. THERE HAS BEEN NO CUSTOMIZATION OR ALTERATION OF ANYTHING ON THE VEHICLE.

Mileage: 12,500

THE REAR CENTER BRAKE LIGHT APPARENTLY LEAKS INTO THE CABIN. THIS IS A COMMON 1500 2019 PROBLEM. IT LEAKS INTO THE CEILING SURROUNDING AIR BAGS AND OTHER ELECTRONICS. HOW IS THIS NOT ALREADY RECALLED? IT LEAKS CONSTANTLY SO HOW CAN ONE TELL WHEN IT OCCURS?

Mileage: 18,000

12' SCREEN GOES BLACK.I FREQUENTLY AND RANDOMLY. SOMETIMES TURNING IGNITION OFF RESET THE SCREEN, SOMETIMES IT DOES NOT. THEM A FEW MINUTES OR HOUR LATER THE SCREEN TURNS ON. I AM ABLE TO ADJUST SOME OF THE HEAT AND FAN SETTINGS WITH THE SCREEN BLACK. ANY OTHER CONTROLS OF VEHICLE FUNCTIONS OR SELECTIONS ARE 'INOP.' THIS CONDITION OCCURS WHEN THE VEHICLE IS STATIONARY, AT START-UP. THE CONDITION HAS OCCURRED 3 TIME WHEN IN MOTION ON ANY STREET OR HIGHWAY (SPEED)

Mileage: 4,000

CROSSING A BUSY INTERSECTION, MY TRUCK STALLED IN THE MIDDLE OF THE INTERSECTION FOR NO APPARENT REASON. WAS EVENTUALLY ABLE TO RESTART IT, BUT STALLED AGAIN AFTER APPROXIMATELY TWO MINUTES. HAS BEEN AT COLE CHRYSLER SINCE 9/5/2019. DEALER SAYS IT MAY BE THE BATTERY ASSOCIATED WITH THE HYBRID SYSTEM. THAT PART HAS NOT BEEN AVAILABLE FOR TWO MONTHS, AND THERE IS NO ESTIMATED TIME IT WILL BE AVAILABLE. AFTER IT IS REPLACED, THERE MAY STILL BE ANOTHER PROBLEM.

Mileage: 16,400

UCONNECT SYSTEM RESETS ITS SELF EVERY FEW MINUTES. IT HAS HAPPENED SEVERAL TIME DURING BACK UP WHICH RENDERS THE BACK UP CAMS INOPERABLE.

Mileage: 10,000

WE PURCHASED THE VEHICLE ON JUNE 12TH, 2019. AFTER MANY ELECTRICAL ISSUES WE TOOK IT TO AUTONATION FOR REPAIRS. ON AUGUST 27TH WE PICKED UP THE VEHICLE AND THEY SAID THE KEYFABS ON OUR BRAND NEW TRUCK WERE AFTERMARKET AND CAUSED OVER 120 CODES. DROVE THE VEHICLE ON I45 (FREEWAY) SOUTHBOUND FROM HOUSTON TX AND THE VEHICLE TURNED OFF WHILE IN MOTION. THIS COULD HAVE BEEN A VERY BAD ACCIDENT. DRIVING AT 60MPH AND ENGINE DYING. HAD TO HAVE VEHICLE TOWED TO TOMBALL DODGE WHERE WE PURCHASED VEHICLE. THE VEHICLE AGAIN HAD OVER 120 CODES ON IT. VEHICLE IS STILL THERE WEEKS LATER.

Mileage: 9,560

INSTRUMENT CLUSTER WORKS ONLY SOMETIMES ON MY 2019 DODGE RAM 1500 ONLY HAS 28,000 MILES CAN'T SEE MY DIGITAL SPEEDOMETER GAUGES FUEL INFORMATION OR CRUISE CONTROL SETTINGS ONLY COMES ON WHEN IT WANTS TO

Mileage: 28,000

TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

I OWN A 2019 RAM 1500 AND THE INSTRUMENT CLUSTER HAS STOPPED ILLUMINATING. I CONDUCTED INTERNET RESEARCH AND LEARNED THERE IS A PENDING RECALL FOR 1... YES 1 RAM TRUCK IN THE US WITH THIS ISSUE. EUREKA, I THINK I'VE LOCATED IT! I CALLED THE RECALL PHONE NUMBER FOR FCA AND EXPLAINED THE SITUATION. THE CALL TAKER WAS UNABLE TO COMPREHEND THE ISSUE AND REPEATEDLY TOLD ME I COULD NOT SPEAK WITH A MANAGER. THE CALL TAKER HUNG UP ON ME. I CALLED BACK AND SPOKE TO A DIFFERENT REPRESENTATIVE AND SHE WOULD NOT ALLOW ME TO SPEAK TO A MANAGER EITHER. THIS ISSUE IS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER 19V556000. I NEED THIS RECALL TO BE ISSUED QUICKLY SO IT CAN BE FIXED. ACCORDING TO VARIOUS SITES, THE OWNER (I ASSUME ME) WILL BE NOTIFIED IN EARLY SEPTEMBER. MAYBE WE CAN JUST TAKE CARE OF THIS NOW. I AM CONCERNED WITH THE INSTRUMENT CLUSTER ISSUE SINCE IT IS THE DISPLAY CENTER FOR MY ODOMETER, AND ALL OTHER WARNING SYSTEMS ON THE VEHICLE. I HAVE PREVIOUSLY TAKEN MY VEHICLE TO THE DEALERSHIP FOR PERIODIC ILLUMINATED CHECK ENGINE LIGHTS. THE FIRST TIME I WAS TOLD THAT THE TRUCK HAD NO RECORD OF THE CHECK ENGINE LIGHT EVER BEING ILLUMINATED. I TOOK IT BACK AFTER MORE ILLUMINATIONS KEPT CONTINUING. THE DEALERSHIP KEPT THE TRUCK FOR A WEEK AND WERE FINALLY ABLE TO TROUBLESHOOT THE ISSUE. I HAVE ALSO HAD ISSUES WITH MY RATHER LARGE RADIO SCREEN FAILING TO TURN ON AND / OR WORK. ADDITIONALLY, THE BRAKES SQUEAL LIKE CRAZY. THE DEALERSHIP WAS UNABLE TO FIX THIS ISSUE AND SAID IT WAS JUST BRAKE DUST. THE VEHICLE HAD ONLY 2,000 OR SO MILES ON IT AT THE TIME. I BELIEVE MY TRUCK ONLY HAS ABOUT 3,200 MILES ON IT RIGHT NOW, BUT I CANNOT REALLY TELL BECAUSE I CANT' SEE THE ODOMETER. I HAVE READ VARIOUS COMPLAINTS ON THIS SITE REGARDING THIS MODEL AND MANY OF THEM APPLY TO ME AS WELL.

Mileage: 3,200

WHEN BACKING OUT OF THE DRIVEWAY WITHOUT ANY OBSTRUCTIONS THE BRAKE ASSISTANCE WILL ENGAGE. THIS HAS CAUSED INJURY WITH HEADS HITTING THE CEILING AND WHIPLASH. FCA/RAM SAYS THIS IS FUNCTIONING AS DESIGNED BUT AS DESIGNED THIS SHOULD HAVE PREVENTED AN ACCIDENT BUT DID NOT. THIS IS A CONCERN AS IT CAN CAUSE INJURY TO MANY BY ENGAGING WHEN THERE IS NO OBSTRUCTION OR ANYTHING TO CAUSE IT TO ENGAGE. THE DEALERSHIP HAS INFORMED ME THAT FCA IS AWARE OF THE ISSUE BUT NO RESOLUTION FOR THIS. I AM TIRED OF NOT BEING ABLE TO USE A SAFETY FEATURE DUE TO IT CAUSING INJURY AND NOT AVOIDING AN ACCIDENT. MY VEHICLE HAS BEEN AT THE DEALER SEVERAL TIMES FOR THIS AND ONE TIME THEY MADE IT WORSE. THE LAST TIME THEY SENT ME HOME WITH A SIMILAR TRUCK AND THAT ONE DID NOT DO IT EACH TIME LIKE MINE. SO THERE IS A VARIANCE IN THE CODE FROM ONE TRUCK TO ANOTHER THAT IS NOT CONSISTENT AND CAUSES MORE HARM THAN IT WOULD PREVENT. I LOOK FORWARD TO A RESOLUTION BY FCA AS THERE ARE MANY COMPLAINT VIDEOS ONLINE ABOUT HOW THIS ENGAGES FOR GRASS OR OTHER THINGS THAT ARE NOT AN IMMEDIATE DANGER. IT ALSO HAS DONE THIS WHEN IT WAS RAINING ON A FLAT SURFACE. THIS FEATURE NEEDS MORE TESTING AND AN UPDATE SOON TO BE CALLED A SAFETY FEATURE OF THE 2019 RAM BRAND. A LINK TO THE VIDEOS CAN BE SHARED AND WAS EMAILED TO THE [email protected] ADDRESS. THEY ARE TO LARGE TO LOAD ON THIS SITE DUE TO THE TIME LENGTH TO CAPTURE ALL DETAILS OF THE INCIDENTS. THE VIDEOS ARE BOTH OF THE NEWER RAM AND MINE. THE DIFFERENCE IS MINE HAS THE SMALLER SCREEN IN THE VIDEO. IT IS AN ONGOING ISSUE WITH A START DATE ABOUT 2 MONTHS AFTER I PURCHASED THE VEHICLE AND AFTER THE DEALER "FLASHED" THE PROGRAMMING DUE TO A RECALL.

Mileage: 250

TL* THE CONTACT OWNS A 2019 RAM 1500. AFTER THE VEHICLE HAD BEEN PARKED FOR A WHILE, IT WAS UNABLE TO RESTART. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS THE VEHICLE WAS STARTED, BUT IT INDEPENDENTLY SWITCHED BACK FROM DRIVE INTO PARK. THE VEHICLE WAS TOWED TO LITHIA CHRYSLER JEEP DODGE OF TWIN FALLS (1310 POLE LINE RD E, TWIN FALLS, ID 83301, (208) 293-8571) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR PROVIDE A PROGNOSIS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110. THE VIN WAS INVALID.

Mileage: 110

AC IS NOT WORKING AND THE GPS/RADIO BLINKING ON AND OFF WITH A ERROR MESSAGE

Mileage: 10

I HAD JUST FINISHED PUMPING GAS AND TURNED ON MY TRUCK AND SHIFTED FROM PARK TO DRIVE. WHEN I DID THIS, NOTHING HAPPENED. I THOUGHT MAYBE I DIDN'T TURN THE TRUCK ON SO I PRESSED THE PUSH START BUTTON AND TURNED OFF. TURNED IT ON AGAIN AND SHIFTED FROM P TO D AND STILL NOTHING. STILL IN D I VERY LIGHTLY PRESSED THE GAS PEDAL AND THE TRUCK JOLTED FORWARD. THIS HAPPENED TO ME ON TWO SEPARATE OCCASIONS. I'M NOT A MECHANIC BUT FROM WHAT I HAVE READ, OTHER PEOPLE WITH SAME TRUCK HAVE HAD THIS PROBLEM AND IT SEEMS TO BE THE ELECTRONIC GEARBOX. I HAVE ALSO HEARD A NOISE EVERY TIME I PRESS THE BRAKE THAT COMES FROM THE ELECTRONIC GEARBOX AND ALSO A NOISE THAT COMES FROM THE BRAKE PEDAL ITSELF THAT SOUNDS LIKE SPARKS. MY TRUCK HAS UNDER 400 MILES AS I WRITE THIS ON 07/04/2019. HAVE HAD IT LESS THAN 10 DAYS.

Mileage: 377

DRIVING AT 70MPH THE TRUCK WITHOUT WARNING WENT TO IDLE WITH CLICKING SOUND TOWED TO DEALER SAID NOTHING WRONG IT WAS BAD FUEL NOT TRUE FUEL WAS FRESH. TALKED TO CHRYSLER CUSTOMER SERVICE TOLD NOT AWARE OF PROBLEM. I KNOW THIS IS NOT TRUE TALKED TO OTHER RAM OWNERS HAD SAME PROBLEM. THE PROBLEM IS WHEN IT HAPPENS YOU SHUT THE TRUCK OFF AND RESTART IT, IT ACTS NORMAL. THERE IS SOME BUG IN THEIR SYSTEM THAT IS CAUSING THIS SHUT DOWN NO ONE CAN FIND IT I HAVE HEARD THEY HAVE HAD THE SAME PROBLEM WITH SOME OF THEIR VEHICLES. BEFORE SOMEONE GETS KILLED THESE VEHICLE SHOULD BE TAKEN OFF THE ROAD UNTIL THE BUG IS FOUND. I NEARLY GOT MYSELF AND OTHERS KILLED ON THE FREEWAY. I HAVE TALKED TO THE DEALER AND CHRYSLER CUSTOMER SERVICE THEY WILL NOT ACKNOWLEDGE THE PROBLEM EXISTS THEY WILL BLAME FUEL OR ANYTHING. MY TRUCK IS A 2019 AT THE TIME OF THE SHUTDOWN THERE WAS 600 MILES ON THE TRUCK. FOR NOW THE TRUCK IS SITTING UNTIL I GET SOME ANSWERS. I KNOW THERE ARE OTHERS HAVING THE SAME PROBLEM AND NEED HELP OR THE PROPER REPAIR MADE WE THE PUBLIC SHOULD NOT BE THE TEST DRIVERS RISKING OUR LIVES FOR FCA.

APRIL 30,2019 MY WIFE WAS IN OUR YARD AND MADE A SHARP RIGHT TURN INTO DRIVEWAY PUT ON BRAKES TRUCK DIDN'T STOP APPLIED BRAKES HARDER TRUCK ACCELERATED BRAKES DIDN'T STOP TRUCK AND PARK-ASSIST DIDN'T STOP TRUCK . TRUCK WENT THROUGH STEPS THEN HIT HOUSE KNOCKING HOUSE OFF FOUNDATION. AIR BAG DIDN'T DEPLORE. *BF*JB

Mileage: 5,888

WHILE DRIVING A BRAND NEW DODGE RAM 1500 (2019) THE TRUCK SUDDENLY LOST POWER AND I WAS NOT ABLE TO CONTROL THE STEERING OF THE TRUCK, NOR COULD I CONTROL THE TRUCK. THIS HAS HAPPENED ON SEVERAL OCCASIONS. THIS HAS HAPPENED ON THE CITY STREETS AS WELL AS THE HIGHWAY AND IT IS VERY SCARY.

Mileage: 1,500

WHEN THE CAR IS RUNNING AND PUT INTO REVERSE THE BACKUP CAMERA RANDOMLY QUITS WORKING. GET A BLUE SCREEN. HAS HAPPENED SEVERAL TIMES SINCE I BOUGHT IT IN JANUARY 2019. DEALERSHIP CLAIMS THAT THEY HAVE NOT HEARD OF IT. TOOK IT TO THE DEALERSHIP YESTERDAY AND OF COURSE CAMERA WAS WORKING FINE. TODAY IT HASN'T WORKED ALL DAY. THE

Mileage: 1,800

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE AUTO START/STOP FEATURE WAS NOT FUNCTIONING PROPERLY AS THE VEHICLE HAD LUNGED FORWARD SEVERAL TIMES CAUSING THE CONTACT TO APPLY EXTREME FORCE TO THE BRAKE PEDAL TO SLOW DOWN AND STOP THE VEHICLE. THE DEALER (LUSTINE CHRYSLER DODGE JEEP RAM, 14211 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, (703) 496-5202)) HAD NOT TEST DROVE THE VEHICLE YET TO DETERMINE IF THEY MAY BE ABLE TO REPLICATE THE FAILURE. THE CONTACT WAS UNCERTAIN IF THE FEATURE MAY CAUSE A CATASTROPHIC CRASH DUE TO THE INTERMITTENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF THEY HAD A REMEDY. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 11.

Mileage: 11

WHEN I WAS DRIVING MY TRUCK TO SLOW DOWN THE VEHICLE WAS COMPLETELY TURNED OFF AND IT IS THE SECOND TIME IT HAPPENS, TO TAKE IT TO THE DEALER COMES A LOW-VOLTAGE CODE IN THE BATTERY THAT THEY TELL ME IS WHEN YOU DO NOT DRIVE FOR A GOOD TIME , BUT THIS IS MY VEHICLE OF DAILY USE. CITY STREET

Mileage: 16,000

DRIVING MY TRUCK IN THE CITY AT THE TIME OF STOPPING THE COMPUTER AS IT DISCONNECTS THE CHANGE AND ASKS ME TO PUT IT BACK ON THE P AND THEN SELECT MY GEAR AGAIN, AND THAT ALREADY APASADO TWICE AS WELL.

Mileage: 15,420

WHILE BACK OUT MY GARAGE, ALL THE SERVICE ENGINE LIGHTS CAME ON AND STARTED FLASHING AND THE DASH STARTED DISPLAYING SERVICE TRACTION, SERVICE ELECTRICAL, SERVICE SHIFTER. AUTO PARK DISABLED. THE WIPERS WOULD COME ON AUTOMATICALLY WHEN IN THE OFF POSITION. SERVICE AIR BAG SYSTEM. ELECTRONIC THROTTLE CONTROL AND THERE WAS MORE. THE LIGHTS ON THE DASH STARTED FLASHING AND CONTINUED TO FLASH EVEN WHEN VEHICLE WAS TURNED OFF. I DISCONNECTED WIRES FROM BATTERY TERMINAL TO KILL POWER SO THE LIGHTS WOULD STAY OFF. POWER DOORS WOULD LOCK OR UNLOCK

Mileage: 1,305

SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 100

WHILE DRIVING DOWN A CURVY RURAL ROAD, MY VEHICLE LOST ALL THROTTLE CONTROL. I ALMOST WRECKED AND HAD TO STOP AT THE "EXIT" OF A BLIND 55MPH CORNER. THE VEHICLE HAD MULTIPLE CHECK ENGINE LIGHTS ON INCLUDING A ELECTROMIC THROTTLE CONTROL FAILURE LIGHT, PARK BRAKE FAILURE LIGHT, TRAILER BRAKE FAILURE LIGHT (NO TRAILER CONNECTED AT THE TIME), AND A GENERIC CHECK ENGINE LIGHT.

Mileage: 6,831

I STARTED MY 2019 RAM 1500 IN A PARKING LOT AND SHIFTED TO DRIVE, I STARTED TO SLOWLY MOVE FORWARD WHEN I HEARD A ENGINE REVVING A COUPLE TIMES THEN ACCELERATE. I STOPPED LOOKED AROUND AND SAW NO VEHICLES IN MY PROXIMITY (OPEN SHIPPING DOCK). THEN I REALIZED THE SOUNDS WERE COMING FROM THE INSIDE OF MY VEHICLE. I STARTED TO MOVE AGAIN AND THE NOISES PERSISTED. I THOUGHT IT WOULD GO AWAY SO I PROGRESSED ONTO A PUBLIC STREET FROM THE SHIPPING DOCK PARKING LOT AND THE NOISES CONTINUED. I WAS FORCED TO PULL TO THE EDGE OF THE ROAD AND CYCLE THE IGNITION. IT TOOK TWO CYCLES OF THE IGNITION TO MAKE THE ISSUE CEASE. THE SECOND ISSUE WAS A ELECTRIC THROTTLE CONTROL FAILURE THAT RESULTED IN MY VEHICLE HAVING ZERO THROTTLE RESPONSE AND RESULTED IN THE VEHICLE GETTING TOWED TO THE SERVICING DEALER. I LIVE IN A RURAL AREA WITH A LOT OF 55MPH CURVY ROADS AND THIS THROTTLE FAILURE RESULTED IN A DISABLED VEHICLE THAT COULD HAVE EASILY BEEN HIT BY SURROUNDING TRAFFIC.

Mileage: 1,837

TRUCK HAS 442 MILES ON IT, CHECK ENGINE LIGHT CAME ON BEGAN FLASHING. ENGINE MALFUNCTION LIGHT INDICATOR ILLUMINATED. SLUGGISH ON ACCELERATION, BLOWS HEAT REGARDLESS OF TEMPERATURE SETTING. ALL WHILE IN MOTION.

Mileage: 442

2019 RAM LARAMIE GEAR SELECTOR WILL SHOW DRIVE AND NOT MOVE UNTIL THE RPM IS @ 2000 AND THEN SLAM INTO GEAR. THIS WAS AFTER BACKING INTO A PARKING SPOT AND THEN IMMEDIATELY GOING INTO DRIVE TO REPOSITION THE TRUCK. THIS HAS HAPPENED TWICE. ONCE AN HOUR AFTER PURCHASE AND ONCE THE NEXT DAY. I BOUGHT THIS VEHICLE 3 DAYS AGO, 3/29/19.

Mileage: 30

THIS 2019 RAM 1500 HAS SERIOUS PROBLEMS. IT SHOULD NOT BE ALLOWED TO BE DRIVEN ON THE ROAD EVER AGAIN. I WOULD FEAR FOR MY OWN LIFE ALONG WITH OTHER PEOPLE ON THE ROAD. WHILE DRIVING MY 2019 RAM ELECTRONICS THROUGH OUT THE VEHICLE BEGAN TO FAIL. THIS WAS WHILE DRIVING 70 MPH ON THE FREEWAY. POWER STEERING, SHIFTER GEAR, ELECTRONIC STABILITY CONTROL, AIRBAGS, 4WD SYSTEM, TRACTION CONTROL SYSTEM, ABS SYSTEM, AUTO BRAKE SYSTEM ALL FAILED AT ONCE. NO HEADLIGHTS NO BRAKE LIGHTS AND NO TURN SIGNALS. THE DASHBOARD EVEN SHUT OFF. THIS IS A SERIOUS NIGHTMARE AND A DANGER TO EVERYONE. THIS IS THE SECOND TIME THIS HAS HAPPENED WITH MY VEHICLE AND ONLY WAS DRIVEN 20 MILES AFTER IS WAS SUPPOSEDLY FIXED. THEY REPLACED THE ECM. I BELIEVE THAT IF A LESS EXPERIENCED DRIVER WAS DRIVING THE VEHICLE IT FOR SURE WOULD HAVE ENDED UP IN A ACCIDENT. AT THIS TIME CHRYSLER AND SNETHKAMP CDJR CANNOT FIGURE OUT WHAT THE EXACT ISSUE IS TO REPAIR THE VEHICLE

Mileage: 7,000

THE MAIN HEAD UNIT LOST SOUND AND I HAVE DONE SOME RESEARCH AND THERE HAVE BEEN MULTIPLE PEOPLE WITH THE SAME ISSUE I HAVE RESTARTED MY TRUCK MULTIPLE TIMES WITH NO LUCK THE SOUND WAS WORKING JUST THE NIGHT BEFORE I WAS AT A STAND STILL ORIGINALLY THEN STARTED DRIVING ON A CITY ROAD. THERE HAVE BEEN MULTIPLE COMPLAINTS ON FORUMS FOR THE 2019 DOING THAT AND HOPEFULLY THEY CAN FIGURE OUT A SOLUTION TO FIX IT A LOT OF PEOPLE HAVE SAID TO UNPLUG FUSES BUT I SHOULDN'T HAVE TO I SPEND THE MONEY ON A TRUCK AT ASTRONOMICAL RATE AND EXPECT IT TO WORK.

Mileage: 8,000

POWER STEERING WENT OUT MULTIPLE TIMES. WOULD WORK AFTER RESTARTING TRUCK THEN GO OUT AGAIN. TOOK IT TO THE DEALERSHIP TO FIX THEN WENT BACK OUT AGAIN AFTER SERVICING. ALSO HAVE OTHER SERVICE MESSAGES FOR SUSPENSION AND LANE CONTROL. CHECK ENGINE LIGHT CAME IN AFTER BEING SERVICED TWICE. TRUCK IS NOW IN THE SHOP FOR THE 4TH TIME WITH MORE ELECTRICAL ISSUES. IT THROWS NEW CODES EVERYTIME. LASTEST CODES: IMPLAUSIBLE DATA RECEIVED FROM TCM, CALIBRATION MISMATCH, IMPLAUSIBLE DATA RECEIVED FROM RF HUD AND FROM RADIO, BATTERY VOLTAGE CIRCUIT VOLTAGE BELOW THRESHOLD, IMPLAUSIBLE DATA RECEIVED FROM CRUISE CONTROL SWITCH, EDU NOT INITIALIZED, IMPLAUSIBLE/MISSING TRANSMISSION MESSAGE.

Mileage: 9,000

VEHICLE GETS STUCK WHEN SHIFTING FROM PARK TO DRIVE AS IF ELECTRONIC PARKING BRAKE IS ENGAGED, THOUGH IT IS NOT. TAPPING THE GAS PEDAL THEN SENDS THE VEHICLE JOLTING FORWARD IN AN EXTREMELY UNSAFE MANNER.

Mileage: 100

THE CLUSTER SCREEN WENT OUT WHILE STOPPED AT A STOP LIGHT JUST 2 MONTHS AFTER PURCHASING OUR BRAND NEW TRUCK.

Mileage: 1,700

WHILE DRIVING IN DALLAS OVER THE WEEKEND, THE TRUCKS POWER STEERING BECAME UNAVAILABLE. HAPPENING AT SLOW SPEEDS THROUGH A RESIDENTIAL AREA. THE TRUCK WAS STOPPED, TURNED OFF THEN STARTED AGAIN AND IT CAME BACK. FOR A 6 MILE DRIVE, THIS IS HOW THE TRUCK ACTED. ONCE IT WAS LEFT PARKED FOR 3 HOURS, IT STARTED AND RAN FINE. THE FOLLOWING MORNING WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES PER HOUR, THE POWER STEERING BECAME UNAVAILABLE YET AGAIN. THIS LASTED FOR OVER 19 MILES, BUT FINALLY CAME BACK.

Mileage: 4,100

TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 15 MPH, THE VEHICLE VIBRATED ABNORMALLY AND SMOKE EMITTED FROM THE ENGINE COMPARTMENT. IN ADDITION, FUEL LEAKED FROM THE TAIL PIPE. THE VEHICLE WAS TAKEN TO JOHN ELWAY'S CLAREMONT CHRYSLER JEEP DODGE RAM (LOCATED AT 620 AUTO CENTER DR, CLAREMONT, CA 91711, (909) 962-7462) WHERE IT REMAINED FOR APPROXIMATELY THREE WEEKS. THE DEALER REPLACED THE STARTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90.

Mileage: 90

WHILE DRIVING MY WORK TODAY I WAS TAKING A LEFT TURN AND MY POWER STEERING STOPPED WORKING. MY CAR HAD THE POWER STEERING LIGHT POP UP AND ALSO MY SCREEN IN MY GAUGE CLUSTERED SAID, "POWER STEERING UNAVAILABLE SERVICE REQUIRED." I LITERALLY ALMOST CRASHED INTO A HUGE ELECTRICAL POLE. DUE TO MY STEERING WHILE BECOMING EXTREMELY STIFF. MY CURRENT MILAGE IS 2270.6 MILES. ABOUT A MINUTE LATER MY POWER STEERING CAME BACK AND MY TRUCK WAS FINE. WHILE PARKING MY TRUCK AT WORK IN THE PARKING LOT ABOUT 5 MIN. AFTER THE FIRST FAILURE MY POWER STEERING FAILED AGAIN BUT CAME BACK WITHIN SECONDS. ON THE WAY HOME FROM WORK TONIGHT MY POWER STEERING FAILED AND DIDN'T COME BACK FOR ABOUT 8MINS/SEVERAL MILES. MY POWER STEERING CONTINUES TO FAIL THEN COME BACK TO NORMAL THEN FAIL AGAIN. THE VEHICLE WAS IN MOTION AND ON A CITY STREET. THIS OCCURS RANDOMLY WHILE TURNING AND OR GOING STRAIGHT.

Mileage: 2,270

I PURCHASED THE TRUCK ON 10/4/2019. ON 10/6/2019 WAS DELIVERED TO MY HOUSE. AFTER GOING OVER THE FEATURES THE SALES REPRESENTATIVE LEFT. I TRIED BACKING THE TRUCK OUT OF THE DRIVE WAY THE TRUCK WOULD NOT BACK UP BECAUSE OF THE BRAKE SENSOR SYSTEM. THE BUTTONS TO CONTROL THE FUNCTIONS ON THE STEERING WHEEL DID NOT WORK AS WELL. I TOOK THE CAR TO THE DEALERSHIP THAT SAME DAY. IT'S BEEN SITING THERE UNREPAIIRED. THE DEAL SHIP SAYS THEY ARE UNSURE OF THE PROBLEM AND HAVE OPENED A ' STAR CASE' WITH DODGE MANUFACTURE. I HAVE CALLED EVERYDAY ASKING FOR UPDATES THEY SAY THEY DON'T HAVE ANY NEWS OR UPDATES.

Mileage: 20