2019 RAM 1500 Steering Problems

2019 ram 1500 bighorn Power steering is going out intermittently while driving without notice or indication that it's going to happen, and it's throws power steering service light.The behavior matches exactly to the confirmed recall from Dodge "Safety Recall VB8 / NHTSA 19V812 Electric Power Steering Gear", I'm unclear why this vehicle VIN was not part of the recall as the recall description matches exactly in behavior, make, model and year of the truck. It's poses a safety risk to myself and drivers around me when losing control of steering unexpectedly.

My power steering went out when driving on the highway. I had it towed to the dealership and was told the power steering rack fried and it would be almost $5 to fix. Taxes LINE C CONCERN: Power steering warning pops up on dash at startup and I have no power steering. The light goes away after a minute or two and the steering comes back. The truck sat for five days and this issue started on my first startup after (6/19/24). The battery hasnt been changed or jumped POTENTIAL CAUSE: Confirmed customer concern. Found DTC U0131 -00 - Lost Communication With Power Steering Control Module "A" and the EPS module is completely unresponsive. Removed connectors to the power steering rack and found that the main power and ground has been hot and has melted the connector and is full of corrosion. The power steering rack has internally shorted causing these issues. The steering rack needs replaced and the connector is not serviceable and the harness must be replaced.

I have a faulty steering column in my truck that needs to be replaced. This is not normal wear and tear. The truck only has 60k miles on it and is still under warranty till 1/17/26. The steering column is supposed to last the Life of the truck. I brought the truck to dealership (nye) to diagnose the cause of the bad steering column. But instead they tell me they cant tell me the cause of the faulty steering column. Instead I recieve a quote to pay to replace it. I have called and even emailed the manager as he is suppose to be cerified to diagnose the cause or to give his professional opinion but I get no call back or even reply to my emails. This was in an accident before but the insurance says this is not caused by the accident. Id like to mention the airbags didn't deploy when the truck drove into the telephone pole. This is unsafe to drive and needs to be addressed.

Sudden power steering failure while driving. I was cornering when power steering failed nearly causing a crash. no prior warning lights or indicators. During research noted other same year models recalled for the same issue but not my VIN. Contacted manufacture customer service and dealer. Both offered no assistance.

The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds, the steering wheel failed to turn in the intended direction. No warning lights were illuminated. The contact stated that the failure occurred while changing lanes and while turning. The vehicle was driven to the residence. An unknown dealer was made aware of the failure and informed the contact of an unknown recall with a similar failure, but the VIN was not associated under recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was significantly dangerous, and that the steering wheel was difficult to turn. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 75,900.

Mileage: 75,900

Intermittent short discovered in the electric power steering (EPS) system. I took the vehicle to the dealership to perform diagnostic testing and the dealership confirmed the issue is a short-circuit within the EPS system. This issue has already been covered in a separate NHTSA recall (19E-077) however my VIN was not included. Amplifying information for this being a prevalent issue includes backorders from the OEM for replacement EPS systems, as well as multiple other sources online claiming to have similar issues.

Vehicle intermittently has power steering failures. Will not turn to the left.

Power steering. Steering warning light (Steering service required) comes on randomly for a second or two and then goes away. Making steering and controlling the vehicle very difficult. Several trips to repair shops that run a diagnostics computer scams come up with nothing. Mechanics have check for shorts but say nothing looks out of the normal. This make model and year has had 197 vehicles recalled for what I believe to be this issue. Has been happening for the past couple of weeks

Power steering completely goes out at random occasions and may or may not reset. Multiple times I have lost power steering driving on roadways and luckily was able to avoid a crash. Doing research they are expensive to replace the so called guilty parts. Rack and pinion on the eps module

The contact owns a 2019 Ram 1500. The contact stated that while driving 45 MPH down the road, the brakes unintendedly activated, and the vehicle stalled. The vehicle was towed to a mechanic who was unable to retrieve a fault code. Several unknown warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed, but the dealer was unable to determine the cause of the failure. Upon additional research, it was determined that the recall was completed under NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), but the update was not performed, completed, or done correctly. The vehicle was repaired. While driving at an undisclosed speed, the power steering became inoperable. The vehicle was towed to the residence. Upon investigation, the contact located a Class Action Lawsuit. The local dealer was contacted, and it was diagnosed that the power steering module needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 136,000.

Mileage: 136,000

The contact's grandmother owns a 2019 Ram 1500. The contact stated that the vehicle had been experiencing an intermittent loss of power steering functionality. The power steering warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact that the vehicle was not covered under NHTSA Campaign Number: 19E077000 (Steering); because the VIN was not included. The contact was referred to the NHTSA Hotline for assistance in adding the VIN to the recall. The failure mileage was approximately 61,000.

Mileage: 61,000

Safety Complaint – Power Steering Failure on 2019 RAM 1500 Big Horn 4x4 Not Covered by Recall VB8 To Whom It May Concern, I am submitting this complaint regarding a recurring safety issue with my 2019 Dodge RAM 1500 Big Horn 4x4. The vehicle experiences intermittent power steering loss, particularly during colder temperatures. This issue matches the symptoms described in Safety Recall VB8 / NHTSA 19V-812, which affects certain 2019 RAM 1500 vehicles due to contamination in the EPS gear. However, my VIN is not currently included in the recall, despite the alignment in model, year, and issue. I have already incurred diagnostic costs and have a follow-up appointment scheduled at a RAM dealership to further investigate the issue. I am requesting that NHTSA: - Review my case and consider expanding the scope of Recall VB8 to include additional affected VINs - Investigate whether similar complaints have been filed for vehicles outside the current recall range - Ensure Chrysler/RAM is addressing this issue consistently and fairly across all impacted vehicles Thank you for your attention to this matter. I am happy to provide additional documentation upon request. Sincerely, [XXX] Phone: [XXX] Email: [XXX] VIN: [XXX] Location: Cincinnati, OH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ram 1500. The contact had read about steering recalls on the year, make, and model of the vehicle online. The contact stated that while his son was driving 40-50 MPH, the vehicle lost power steering functionality, causing the vehicle to drive up a curb and to nearly crash into a bridge post. The power steering warning light was illuminated after the failure. The vehicle was started the following day, and the power steering operated as needed. The vehicle was taken to the local dealer, where it was diagnosed that the wiring harness had rotted and needed to be replaced. The contact was informed that further diagnostic testing was needed. The dealer confirmed that the VIN was not included in a recall, and the contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,000.

Mileage: 52,000

The truck lost power steering due to the soldering on the star connecting being messed up. The truck also had 4x4 not available,as well as no brake assist in reverse due to the communication issue. The dealership had to replace the star connector due to soldering issue.

The contact owns a 2019 Ram 1500. The contact stated that while his wife was driving at an undisclosed speed, the left turn signal failed to engage as intended. Additionally, the contact stated that the instrument panel displayed that the right turn signal had engaged independently while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering wheel module had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2019 Ram 1500. The contact stated that while driving at an unknown speed, the power steering message was displayed on the instrument panel. The contact stated that the vehicle lost power steering assist and extra effort was needed while steering the vehicle. The power steering assist function briefly returned after the vehicle was restarted; however, the failure recurred with the message displayed. The contact had received an unrelated recall notification and contacted the dealer to schedule the recall repair. While at the dealer, the contact informed the dealer of the issue with the power steering and a diagnostic test was performed. The contact was informed that the rack and pinion needed to be replaced and was provided an estimate for repair. Upon investigation, the contact discovered NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.

Mileage: 53,000

Sporadically losing power steering, EPS on this 2019 RAM 1500 Classic. I noticed it sporadically at lower speeds and its now become more and more. EPS control box item number is TIC1999B5492 . I know there as a recall on 2019 RAM 1500 for power steering, EPS issues but my Vin number [XXX] seems to be having the same power steering issues now as described in the recall. So Im wondering if the recall needs to be extended to a wider range of VIN numbers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The steering wheel get hard to without warning and is very difficult to steer. EPS GEAR, Rack and Pinion defect. While driving at highway speeds the steering wheels get hard and impossible to steer.

I was driving my truck down the road and the power steering went out. I pulled over in a parking lot and turned the truck off. I waited about 5 minutes and restarted the truck; the power steering came back. I proceeded to head home, and the power steering locked up and the truck would not turn at all. I was in a residential area and was able to stop as far right on the road as I could. I again turned the truck off and waited about 5 minutes and restarted the truck. The power steering worked for me to get the truck home. I took the truck to a Dodge dealership and was quoted $4100 for parts and labor. I feel that the research that I have done warrants the dealership to repair the truck. There are safety recalls for my make, year, and model, just not my Vin.

- I like to report that my Ram 1500 Classic has been having issues with steering since March 2025. I had around at that time 78k miles on the truck give or take. I took the truck to the dealership where I purchased it (Brown Daub Easton PA). They claimed that everything I told them about the Truck was perfectly fine and they had multiple people test drive the truck with no issues. I explained that the steering would be very hard to execute a turn left or right and at times it would even feel like it "skipped" in the steering. I can tell I have slightly new wheels at the time of this issue. The only thing they noted was my rear passenger tire tread was a little more worn compared to the other three. I took the Truck home very disappointed and the problem actually seem like it went away for a few days. Then the problem began to show again and the turning aspect is becoming more difficult. Recently while driving on the interstate my steering was affected just changing lanes at 65 mph where the need to use both hands was troublesome. The truck itself had jolt where I never encountered. - - I believe that driving this truck is very dangerous and taken it to the dealership where I have a warranty appears to be impossible to identify the root issue. - I have only taken it to the dealership once and its scheduled to go back to the home dealership on the 12th of this month for another check. -There are no warning lamps/messages. Problem recently started in March 2025 at or above 78k miles. - I believe that the issue could be related to the power steering motor or the Electronic power steering noted on this site. The examples or causes fall very close to the same feeling I get while driving this vehicle. This is my first experience where I have noticed a loss of power steering in driving 28 years of driving various pick up trucks be my own, military grade trucks, and work trucks. Thank you.

I just got off the highway where I was driving 65mph. I was drive down the road with a passenger making a right hand turn. In the middle of the turn the power steering stopped working and I proceeded to go straight. I was able to stop before crashing into a wall. I couldn’t only imagine the pannic of losing power steering at 65mph on a high way. The dealer said I need a $3,000 rack and Pinion. All over the internet it shows the 2019 ram was built with a faulty power steering and a lot were recalled. I don’t see how the recall didn’t make it to my vehicle but it almost caused a huge accident.

Power Steering Failed at startup of vehicle and starts and stops working randomly while driving. It does tell you to service the power steering system when it is not working. I have not had it inspected by a dealer yet.

as of 3/25/2025, Started having sudden intermittent power steering loss along with, 'service power steering' code. I haven't been able to use the truck due to being unsafe. I am on call all month and will have to tow it to dealership afterwards. I see that there was a recall way back in 2019. It's nice that you want to know if a dealership can confirm the problem. So far, when I tack this trjck or my last truck in they can't seem to figure it out until the warranty expires.

I am filing a formal complaint regarding a critical safety defect in my 2019 Ram eTorque, which posed a severe risk to my pregnant wife while she was driving. The vehicle’s battery unexpectedly failed, resulting in a complete loss of power steering and all safety functions, creating a hazardous situation in the middle of the roadway that could have led to a serious accident. This defect is not isolated. My truck has been at the repair shop for over two months, as the necessary replacement part is on backorder due to over 3,000 reported vehicles affected by the same issue. The widespread nature of this defect and the unavailability of parts amplify the risk of injury or fatality to drivers and passengers. I urge the Safety Advisory Board to investigate this defect urgently, focusing on the significant safety implications and the high number of affected vehicles. Immediate action is needed to prevent potential harm.

The contact owns a 2019 Ram 1500. The contact stated upon starting the vehicle, the vehicle lost power steering functionality, and the steering wheel locked up. The message " Service Power Steering " was displayed. The contact turned off and restarted the vehicle; however, the failure persisted. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 71,320.

Mileage: 71,320

While driving the freeway at 70 mph, the truck flashed a message to service shifter. Windshield wipers starting going on their own, all messages popped up on dashboard, and the vehicle started gradually slowing down posing a safety issue. Speedometer was going from 0-50 mph back and forth and steering wheel was hard to maneuver. I was able to get off the freeway and into the frontage safely. However, turning the vehicle was a hassle and even more so when I tried to drive in to a parking lot to get to a safer area since the truck wouldn’t respond to the gas pedal nor would the steering wheel cooperate. If I wanted to turn it left it jerked on its own to the right. Vehicle shut off on its own and wouldn’t power back on after that. Tow truck had to be called and was told this was a cause of rfh by rear window(shortage caused by leak on third brake light) this happened after it being repaired. Truck was in shop for over two weeks. Today I’m being told it is the rack and pinion system causing this shortage and issue. Awaiting repair quote for that

On multiple occasions after 10-15 minutes of driving at various speeds, while turning either way, or while driving straight, a “Power Steering Unavailable” warning comes on the dash and steering stiffens and becomes almost immovable. Very similar to NHTSA Recall Number: 19V-016. On one occasion PS faulted while starting into a curve at 50 mph. Steering wheel hardened and nearly caused vehicle to straighten out the curve with me, my wife, and my [XXX] daughter inside. After researching it seems this is wide spread issue that RAM has not addressed passed previous recall. Dealer was called to check for recall but is not covered under current recall. I will be bring it to dealership as soon as possible to officially confirm the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am experiencing intermittent loss of power steering. This occurs while driving and puts myself, my passengers and other drivers on the road at risk of crash/injury. Symptoms first started to appear in December 2024.

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 106,272.

Mileage: 106,272

Had my truck in for service and they found a cracked right front CV axle and carrier joint. I was told that this is a safety issue and could lead to uncontrolled steering, but then was told by two different dealers that the part is on national backorder with no time frame for availability. I was also told that this is a common issue and other RAM1500 models have had warranty repair or recalls, but none seems to be available for mine.

Vehicle is showing symptoms of "Safety Recall VB8 / NHTSA 19V-812 Electric Power Steering Gear" vehicle has similar vin, but appears not listed eligible for the recall.

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, there was a subtle vibration in the steering wheel, and occasionally the steering wheel was pulling to the left or the right, causing the contact to correct the steering wheel. The service power steering warning light was illuminated. The local dealer was not contacted. The contact used a DTC scanner and retrieved a code for the power steering rack failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,000.

Mileage: 139,000

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the vehicle suddenly jerked to the left and to the right and lost power steering functionality. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 58,000.

Mileage: 58,000

unknown

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel intermittently became firm, and excessive force was needed to steer the vehicle. The contact stated there was no warning light illuminated. The local dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V812000 (STEERING). The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 55,000.

Mileage: 55,000

I Have only had this truck for 2 months. I was driving and making a turn and the electrical power steering stopped working and the steering wheel locked. I almost crashed and drove into a ditch with my whole family in the truck. Including a [XXX]. I had to slam on the breaks and barely able to keep the truck from crashing. Dashboard said " Power Steering unavailable Service Required". I turned off the truck and restarted it to see if it would fix the issue. It did not. I drove the rest of the way home going slow with the hazard lights on. Steering wheel needed to be muscled for it to make the smallest turn. I had to drive over curbs because it would have been impossible to make some of the turns needed to get home. I called Ram and reposted the incident. They did not care because my vin is not listed for the recall and that the recall is "VIN specific". I do not understand this. VIN specific means each truck would be custom made and all different. Why is my family's life being risked and not being taken seriously. Once home, I have not been back in the truck. I turned it on the next day and the alert is gone and the wheel moves again. A family of 5 is now at risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated that the failure had occurred while a trailer was hitched to the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the failure became persistent. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 81,516.

Mileage: 81,516

The power steering on my 2019 Ram pickup keeps going off so that i am forced to muscle the steering wheel when making turns. I filed a claim on this previously but never heard back from you. It takes quite a bit of strength to manuever the truck without power steering and this is quite unsafe in my opinion; for example, I do not allow my wife or daughter to drive the truck with this dangerous situation. I also took my vehicle into the local dealer for repair of this issue. They told me I had a weak battery with "low codes" and charged me $400 for a new battery. They told me they could not find anything else to report. Very frustrating!!!! Please confirm that you have received this information from me> [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ram 1500. The contact stated that while driving on the highway at 45 MPH, the steering wheel had become stiff and experienced difficulty in steering the vehicle. The contact continued to drive his vehicle until reaching his residence where the vehicle was parked and inspected, upon restarting the vehicle a message appeared on the instrument panel stating "Power Steering Assist Disabled", no warning lights were illuminated. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact referenced NHTSA Campaign Number: 19V812000 (STEERING) as probable cause for the failure experienced. The approximate failure mileage was 73,935.

Mileage: 73,935

Making a slight left, turn the steering wheel sticks

When I get in my truck I have to wait for a long period of time before my steering wheel will unlock. After it unlocks it drives good. It’s just take 30-45 mins for the steering to unlock before I can drive it.

See attached document for complaint.

The contact owns a 2019 Ram 1500. The contact stated while driving 40 MPH, the steering wheel seized, and the vehicle became difficult to steer. The check power steering warning light was illuminated. The contact was able to pull over to the side of the road and turn the vehicle off. The vehicle was started, and the power steering functionality was independently reset. The contact continued driving; however, the failure recurred a short distance afterward. The vehicle was taken to the dealer where it was diagnosed and confirmed that the power steering module had failed and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.

Mileage: 113,000

The contact owns a 2019 Ram 1500. The contact stated that while driving at 45 MPH, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The power steering warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the electric power steering control module and steering gear assembly. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 113,000.

Mileage: 113,000

The contact owns a 2019 Ram 1500. The contact stated while driving 20 MPH, the steering wheel failed to respond. There was no warning light illuminated. The contact pulled over to the side of the road and the steering wheel failed to respond as needed. The contact slowly drove to the residence. The failure persisted while driving or while the vehicle was stationary. The vehicle was not taken to be diagnosed. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 193,000.

Mileage: 193,000

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact stated while making a left turn, the steering wheel seized, and the vehicle was difficult to steer. In addition, the contact stated that an unknown warning light was illuminated. The contact completed making the left turn and drove the vehicle to the shoulder of the road. The contact turned the vehicle off. The vehicle was started, and the power steering functionality was independently reset. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.

Mileage: 81,000

While traveling at low speeds, power steering fails. Dash indicates a warning message “Power steering service unavailable”. There is a recall for this exact issue, same year and model, but my VIN is not included. Diagnostic at dealership shows issue is same as recalled issue but is not able to repair under recall due to VIN. Dealership states cost to repair is $3400.

When driving in wet road conditions the truck will jerk the steering wheel to the left into oncoming traffic. When the condition happens it’s impossible to hold the steering wheel straight to keep in the proper lane. During dry road conditions the steering works and will remain in the proper lane with no issues

While driving my steering wheel will stick left or right while turning and the power steering is intermittently working. This is a major problem with 2019 ram 1500s. While turning there is also a horrible sound outside the vehicle and it sounds like there is sand being ground up in the steering wheel. This problem makes my vehicle unsafe to drive as i dont know if i will be able to steer or if my steering wheel is going to completely lock up.

The contact owns a 2019 Ram 1500. The contact stated while driving 60 MPH on the highway, the steering seized, and the vehicle became difficult to steer. The contact stated that the vehicle started to veer to the right and the steering wheel was difficult to turn to keep the vehicle in the intended lane. The power steering warning light was illuminated. The vehicle was slowly driven to the residence. The vehicle was previously repaired by the previous owner of the vehicle under an undisclosed NHTSA recall. The local dealer was contacted, and the vehicle was scheduled for repair under NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000.

Mileage: 45,000

When turning left, the steering locks slightly. Overcome with slightly more pressure. It is scary when it happens. It's done it since I drove it off the lot with 28,000 miles. When loaning truck, I let the driver know about this issue. Went to dealer 3 times, unable to reproduce. The vehicle or component has only been inspected by the dealer. No warnings given by vehicle.

ELECTRIC POWER STERING GOES IN AND OUT OF SERVICE, WHEN MAKING TURNS OR JUST STOPED A TRAFFIC LIGHT, VERY HARD TO MAKE TURNS NOT ABLE TO CONTROL VEHICLE HARTD TO STEER WHEN EPS GOES OUT YES, DEALER SAID NEED TO BE REPLACED BAD WIRING INSIDE NOT UNDER WARINTY OR RECALL NO, JUST STARTED ONE DAY, MSG ON DASH POWER STERING UNAVABLE SEREVICE

original part # 68545657aa was malfunctioning and i took vehicle into shop to replace. I had to order replacement part 68545657AB at my own expense and pay to have it installed. I received safety recall notice "A2B/NHTSA 24E-082" via mail and went to the recall reimbursement website. this part is not currently listed on the options to select. I called in and was told the vin #'s had not been finalized yet so it does not currently appear. I am submitting this form so that my vin will be included for reimbursement. thank you

The power steering says it's "unavailable" and "needs servicing" when cold starting the vehicle at tempuratures lower than 45 degrees fahrenheit. I purchased the vehicle used and owned it for one day when this error occured. My safety was put at risk because when the error went away and I drove down the road, the error returned and the steering wheel locked up when I was driving, could've caused a nasty accident if the timing was worse. The problem is reproduced when the vehicle is cold started at tempuratures of 45 degrees fahrenheit or lower. The EPS component is currently being inspected by the used car dealership. The warning message only appeared as the power steering malfunctioned, there was no prior warning to the power steering failing, making the vehicle extremely unsafe to drive as their is complete uncertaintly when the power steering will shut off.

Power steering failed while driving on highway. “Power steering unavailable” warning illuminated on dash, accompanied by immediate complete loss of power steering. Turning without it is extremely difficult in this vehicle, and if was not traveling on a straight road, likely would have caused a wreck. After a quick online search, it does not appear that this is uncommon in the 2019-2024 Rams. The dealer invoice, to replace the entire Electronic Power steering rack is attached. They have indicated that the problem is with the electronics in the rack/module.

Power steering intermittent failure. Doesn’t appear to be related to truck use: it happens when truck is first turned on, happens while driving. The gauge screen turns red, says “Power Steering Unavailable,” and power steering is lost. Power steering dash light turns on. Power steering is lost, sometimes for a second, sometimes for longer. This happens at idle, as well as driving various speeds (20 mph-60 mph). It happens while driving straight and in turns. Thankfully it has only gone out on slow-speed turns so far. It resets when truck is turned off, but will fail a few seconds after turning on. There is a recall for this exact problem. The recall manufacture window ends one month before the manufacture date of our truck. We have contacted a service representative at a dealership and they refused to fix the problem under the recall for that specific problem because our truck’s VIN is one month beyond the recall window. Is there even the slightest possibility that a faulty rack/wiring affected by this recall was installed on the vehicle. The recall date must be expanded. A sudden loss of power steering while driving may have serious consequences, including loss of life.

As my son was driving down the interstate, the power steering went out and stopped working. And he got a service needed message.

I purchased my 2019 Ram 1500 in Sept 2018. I have had continuous steering issues since the day of purchase and each time I've complained over the past years nothing has been done by the dealer to address my problem. When the truck is warmed up and you're driving over 50 mph there's a "catch" or spot that seems to have a rough spot when steering to the left. It's fine when turning right, only when turning left does it occur. It's progressively getting worse and as the truck now has over 36,000 miles, (43,00 at time or writing this) the dealers are not interested in looking into my issues. I have made at least 5 or 6 complaints over the years and each time have been told they'll look into and get back to me. I feel now it's reached the point where it's not all that safe to drive or that the system could completely fail. How do I get Ram to get serious and address this issue. I know there's been time lapses on my part but as an 87 year old, time gets by me.

My truck is turning hard and is an issue driving. There are recalls for the same year and online states it has recalls for rams manufactured before 10-2018 and my truck was manufactured on 7-2018. I’m being told there is no recall. Why if dodge has an issue with power steering with those models like mine is my issue not covered . This is a major safety issue and is obviously related. I also had an issue with a recall with my back window leaking right after I bought this and again the vin number had no recall but was obviously an issue for these models for the year and make. Dodge needs to do better the steering issue could put someone’s life at risk not just my own!

I got in my truck and once i turned it on a warning message popped up on the dash board saying power steering unavailable and gave me a red steering wheel sign. I put the truck in drive and the steering wheel did not move it was as if the truck was off. Its a huge safety risk because what if this happens while I am driving the vehicle and I lose power steering. Or if I have an emergency I cant drive my vehicle.

Heated steering wheel failed. Components and/or wiring melted. This was discovered about 5 months ago and it took that long to get replacement parts because they were on back order. This is a common issue in RAM trucks. If you google you can find the issue in many different articles and Forums, yet no recall on it. Fix is over $1400. It believe the fix is changing a clock spring if it isn't already melted. Mine was melted. This is a long standing RAM issue with back ordered parts. It should be looked at as a recall. It's not a safety issue per say, but seems like a manufacturing defect that is very costly to the customer if they don't have extended warranty.

The contact owns a 2019 Ram 1500. The contact stated while driving 65-70 MPH and making a turn, the vehicle lost power steering functionality and almost struck a wall. The contact was able to remain in control of the vehicle. The contact exited the highway and pulled into a parking lot, where the contact turned off and restarted the vehicle; however, the failure persisted. The vehicle remained in the parking lot until the following day. The contact replaced the power steering fuse and temporarily disconnected the battery, and the vehicle operated as needed. The contact stated that the failure had been recurring intermittently. The message "Service Power Steering" was displayed. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 122,000.

Mileage: 122,000

Electronic power steering has failed with no previous warning signs. I was driving down the road on the highway when the power steering warning light came on all of a sudden and staring was extremely difficult. Power steering temporarily began working again, but within 10 minutes further down the road it went off again, making it very difficult to turn this truck during any turns.

The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, the vehicle lost power steering functionality, and the steering wheel was significantly difficult to turn. The message "Power Steering System Not Available - Service Required" was displayed. The vehicle was towed to the dealer, where it was diagnosed and determined that the power steering system assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 92,000.

Mileage: 92,000

power steering unavailable pops up on dash while driving. truck steering locks up was able to pull truck off the main highway on the shoulder call a tow truck

Driving going to freeway going speed limit 55mph then my truck started beeping and warning light came up on dashboard Power steering unavailable. I was able to slow down and part the truck. Disconnect the battery for 30 mins to reset system code still there. Had my truck towed home

My steers assist failed so I had it replaced by dealership 6/14/24, Now here it is 8/16/24 truck has to go back to dealership to have it replaced again.

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. The contact stated the steering wheel became difficult to turn and the contact also noticed a whistling sound coming from the steering wheel. There was no warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

On Friday August 2nd. 2024 approximately 11am I was driving my 2019 ram 1500 laramie. At about 28 mph my truck lost power steering. Message in my dashboard says Power steering unavailable. The steering was very hard, harder when the engine is not running. I pulled over and waited 10mns and restarted the truck and everything went well. And I drove off it happened again within 10mns or 5mi. Same thing pulled over waited 5mns and restarted the truck and the message is gone and truck drove like normal. It happened 3 times within 15mi of driving. Take it to the dealership and they confirm my steering wheel rack electric module has failed and quoted my $3500 for repair.

Was driving 40mph when my power steering failed, came up with a warning message: “Power Steering Unavailable Service Required,” then the engine shut off WHILE STILL DRIVING. I had two of my kids with me in the truck. Fortunately I was able to coast through a green light and muscle the powerless truck into a parking lot. Waited for about 15 min and the truck started back up with no check engine lights. The risk of crash or injury is huge - I’m extremely thankful this didn’t happen on a highway or while towing my travel trailer. My truck is useless until the dealer takes a look. My fear is that the dealer won’t be able to replicate the fault when I have the truck towed in. This is the second of two times this has happened in 2 days. The first was in the driveway with the exact same symptoms.

The contact owns a 2019 Ram 1500. The contact stated while driving at slow speeds in the driveway, the vehicle inadvertently lost motive power but continued running. The contact became aware that the vehicle was unable to shift into gear, prompting the contact to turn off the vehicle. Several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack and pinion that had created an electrical short. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering), but the VIN was not included. The failure mileage was 125,000.

Mileage: 125,000

Cruising at highway speeds while turning left the steering wheel sticks and does not go back to center. The driver has to turn it right an inch or two before releasing and goes back towards center.

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the power steering. There was no warning light illuminated. The contact stated that the steering wheel seized and would not function properly while attempting to make a turn. The vehicle was taken to the dealer but was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.

Mileage: 33,000

Loss of power steering.

Driving the vehicle and out of no where the power steer failed and the steering wheel locked up. Had 3 young children in the car with me and was blocking traffic due to being unable to drive the vehicle. The dealer inspected the vehicle and said it would need a new power steering rack and that he has never heard of this problem before when it’s all over the internet. The part is not available and it will be a minimum of 30 days with no estimated date. Vehicle has only 62,500 miles and has never been involved in any crash. This issue put my children at risk with no indication it would happen.

Loss of power steering.

I was about to make a left turn and the power steering stopped working in mid turn. Luckily there were no cars in the path of travel or behind me because it was so sudden. And I didn’t have full control of my truck.

Driving my [XXX] old son to daycare [XXX] and my power steering quit working. this is very dangerous and I fear for our lives. I have read online that many other people have had this problem and there should be a RECALL!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2019 Ram 1500. The contact stated that while attempting to make a turn, the steering wheel seized. The contact attempted to turn the steering wheel, but the steering wheel failed to move. The contact veered over to the shoulder where the vehicle remained. The contact called the dealer who confirmed there were no opened recalls associated with the VIN. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 25,000.

Mileage: 25,000

The steering rack overheated causing the vehicle to lock up while being driven. Looked issue up online and see this has been an issue and recall for other Ram pickups but Dodge Ram says my truck not covered under recall. I do not drive aggressive nor has this vehicle been used to haul anything heavy. It has 81000 miles on it. Dodge dealership says the electric power steering module has a fault and needs to be replaced but says the module can't be replaced without replacing full rack and pinion steering as well as module for $3000.

2019 RAM classic with significant wobble /vibration during highway driving between 40 and 80 at cruising speed. Will do similar shaking during acceleration, but not consistently. We have replaced the rims, all 4 tires (the two rear wheels have been replaced twice), the vehicle has been balanced twice, once high speed and once with all 4 wheels. the tires have been balanced as well. The vehicle has gone to several different repair shops trying to troubleshoot the problem. Documents are available upon request.

In 2023 i replaced the electric power steering box after it seized up while I was driving. I have seen several recalls on this issue for every other year but 2019. The exact same issue exists in my truck. I spent $3500 to replace what should be a recall based on every other recall for this electric power steering that has occurred. The wheel locked in place and prevented me from even moving it from where it was. I was stranded in the middle of Tennessee on a road trip, while living in Arizona. This should absolutely be looked into. Truck was taken to Bristol, TN Dodge dealer. Friendship Chrysler Jeep Dodge.

THE STEERING KEEPS GOING IN AND OUT AT LOW SPEEDS. THEN TODAY IT COMPLETELY STOPPED WORKING. IWAS AT GAS STATION AND WENT TO DRIVE HOME AND HAD NO STEERING. I KNOW THAT 2019 HAS A RECALL ON STEERING. BUT MINE IS NOT ON LIST. BUT IT SHOULD HAVE BEEN. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving at low speed in city street, the Sterring wheel became very hard, and error display showed failure, stoped at red ligth and turned truck of on, problema got worse, was not able to drive, with many errors called dealership as I was 2 blocks away, came and helped take truck to dealership and after eview they stated that the issue was battery and all programing lost. 2 months after problem happen again this time only the steering became hard, problem was on off for a pair of days, taken to deaershipl and they advised that the issue was the Pinon and rack assembly(gear) but stated that warranty was out, I find this irresponsible as there was a recall for same year but limited to 200 cars, recall 19V 812, the problem I have is the same, this is a risk since you lose direction control.with out any warning, Dodge should be responsible for this and actually assure that they have fixed the issue with this component, I do not feel secure and repair has a very high cost about 4k dolars

TRUCK WAS AT THE SHOP FOR A REPAIR, UPON THE TECHNICIAN DRIVING THE TRUCK WHEN HE TURNED INTO A PARKING LOT THE WHOLE TRUCK SHUT OFF, TOW TRUCK HAD TO BRING IT BACK TO THE SHOP, THIS IS A PROBLEM IN THIS TRUCK BUT THE VIN DOESNT HAVE RECALL ALTHOUGH 15 EPS SERIAL #'S ARE INCLUDED IN A POWER STEERING RECALL.

The power steering spontaneously failed today, 4/2/2024, without any warning. I then received a message, "power steering unavailable service required" and the corresponding warning light illuminated. I have called the dealership and explained the issue, but they have not returned my call. I later started the vehicle and everything "appeared" normal. After attempting to drive again, after a short way the power steering failed again. It becomes extremely difficult to turn the steering wheel when this happens. The spontaneous nature and lack of warning of this critical driving component has a high likelihood of causing an accident. It is impossible to properly maneuver the truck in this state. It takes great strength to even maneuver the steering wheel a small amount without the power steering. This can be detrimental if it occurs under the wrong circumstances. My truck is extremely well maintained and serviced regularly. I only have 41k miles on the vehicle.

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the vehicle lost power steering functionality intermittently. The message "Service Power Steering" was displayed. Additionally, the contact stated while driving 45 MPH around a curb, the failure recurred. The contact forcefully turned the steering wheel and continued driving; however, the steering wheel jerked while the power steering became functional again, nearly causing the contact to drive into oncoming traffic. The vehicle was taken to the dealer, where it was diagnosed that the power steering control module had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 120,000.

Mileage: 120,000

Failure of electric power steering

While driving at low speeds and turning normally left or right the dashboard flashes and makes a noise with the statement "power steering unavailable service required." Once the turn is stopped it goes back to normal but happens every time I make a turn. Steering locks up.

The contact's grandson owns a 2019 Ram 1500. The contact stated while her grandson was driving at an undisclosed speed, the tailgate ajar warning light illuminated intermittently, causing her grandson to pull to the side of the road several times. The vehicle was taken to the dealer, where it was diagnosed that the tailgate striker was misaligned. The contact related the failure to NHTSA Campaign Number: 22V904000 (Structure) however, the VIN was not included. Additionally, the contact stated that her grandson had informed her that while driving at low speeds and making a sharp turn, the steering wheel shuddered. The dealer determined that an unknown software update needed to be performed. The contact related the failure to TSB Number: 08-137-21. The dealer charged a fee for both repairs. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, he became aware that the electronic power steering was not functioning. The vehicle returned to normal functionality, but the failure became a regular occurrence. The power steering warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rack-and-pinion steering system. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was 49,000.

Mileage: 49,000

Vehicle makes a grinding noise every other start. I believe this si the rack and pinio might be failing. An even louder grinding noise when making a right turn. Showing sign of a defective Rack & Pinion with shake ride again at high speeds on the highway not constant lately but higher frequency has accured. I noticed there's a recall for the rack & Pinion but it shows that my vehicle is not affected. Please add my vehicle to that recall and or further investigate

The 4wd has never worked in my 2019 Ram 1500. I bought the truck in November of the same year, I tried to engage the 4wd with the snow that year and it would not engage. Notification showed service 4wd, I took it to a ram dealer in South Carolina where I worked out of town they had it for two days and they informed me they didn't know what was wrong with it. I then took it to the dealer at home they kept it overnight and installed a new actuator. It engaged the first time and then back to service 4wd. This time was different it stayed in neutral, I turned the emergency brake on and turned the truck off. The dial tried to return to park but couldn't so with the truck off and Ebrake applied I had to have a tow service pick it up and take to the dealer. I then scheduled an appointment with the dealer I purchased it from and they said they updated the software and it was working. I tried to engage the 4wd in the parking lot and it still showed service light. They kept the truck for two days and said a gear in the transfer case was bad and I had to pay $1,000 to fix it. But the same year truck has a recall for the same issue I'm having. I declined the service due to an active recall. About a week later the power steering wasn't working right. When I was doing highway speed and would turn left it was like I had to fight it back into the lane, but only while turning left. I then took it to a mechanic and he said the truck was clearly over steering from the wear marks and that the R&P looked good no leaks but it may be the rack. So I looked at the active recalls and sure enough there is an active recall for the same year truck for electronic power steering and the transfer case but when entering my VIN it says my truck has zero recalls? I really hope something can be done I've lost my job due to cardiac arrest and used my 401k to pay the lein off just to have all these issues. Thank you

When I turn a full 90 degree left or right, a message pops up on my dash saying power steering service required for about a second then goes away. Sometimes the vehicle steering will lock up while driving. Sometimes when the vehicle is started the message appear again but goes away after a minute. The error does not show up with diagnostic tools.

The contact owns a 2019 Ram 1500. The contact stated while driving 70 MPH, the vehicle lost power steering functionality. The contact stated that several unknown warning lights were illuminated, and several messages were including the Service Power Steering were displayed. The contact pulled over and waited before restarting the vehicle, and the vehicle returned to normal functionality. The vehicle was driven to an independent mechanic to be diagnosed. The contact drove the vehicle to a local dealer however, the dealer was unable to diagnose the vehicle. The contact stated that several unknown software was updated. The contact stated the failure persisted and had occurred four times prior. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 44,300.

Mileage: 44,300

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle lost power steering assist. The contact stated that unknown warning lights were illuminated, and messages were displayed. Additionally, the windshield wipers activated independently. The contact pulled over and waited before restarting the vehicle. The vehicle was driven to a local dealer however, the dealer was unable to diagnose the vehicle successfully. The dealer had made repairs for the failure previously. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 54,000.

Mileage: 54,000

The backup camera started getting very foggy, overly sensitive to lights at night making it very blurry. I bought an aftermarket camera as a direct OEM replacement which works fine, however the onboard Uconnect 12" display will not allow me to turn back on the backup guidance lines over the video for the aftermarket camera on the display. I put the original camera back on, sometimes it has a horrible picture, sometimes just a fog and rarely good quality but either way the guidance lines do show clearly even when the camera's image is horrible. I put the aftermarket camera back on and it would not display or allow me to turn on the reverse backup guidance lines. Did they build in a feature that doesn't allow aftermarket part to be used in the software? From my understanding that would be illegal.

I JUST PICKED UP A 2019 RAM 1500 CLASSIC TRADESMAN AND TWO WEEKS AFTER MY POWER STEERING STARTED TO GO IN AND OUT. AND NOW IT DOESN'T WORK AT ALL. I CALL THE DEALER AND THEY SAID IT'S NOT ON THE RECALL LIST,BUT IT'S THE SAME PROBLEM THAT THE RECALL WAS FOR. THEY GAVE ME A PRICE TO REPLACE THE STEERING GEAR. I ONLY HAVE 33,980 MILES ON THIS TRUCK.

The vehicles power steering goes out. The wipers turn on automatically. The lights on the dashboard flicker. The battery voltage keeps dying. The message dash starts to go crazy and everything starts to say something is wrong. I was driving on interstate 95 when all power steering went causing me to lose control of the truck. I almost crashed. A car shop did inspect it but could not figure out why this was happening when I showed him the footage I took of the truck when this happened.

While the vehicle is running is hard to turn left and the steering wheel got stuck turning left at any speed..!!! This problem happens very frequently sense the date of purchase..!! The vehicle currently has 100541 miles

The contact owns a 2019 Ram 1500. The contact stated while driving at approximately 5 MPH and making a left turn, the steering wheel became extremely difficult to turn. The contact pulled off the roadway. The contact observed a steering wheel with an exclamation point illuminated and a message to take the vehicle in for service was displayed. The contact stated that as he stopped, with the engine on, the warning lights turned off and the steering functionality returned. The contact stated that the failure was intermittent but had occurred several times and always at slow speeds while turning. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and determined that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 105,000.

Mileage: 105,000

The contact owns a 2019 Ram 1500. The contact stated while starting the vehicle, a message indicating that the power steering was off was displayed temporarily. Additionally, the contact stated that while her son was driving at various speeds, the vehicle lost power steering functionality, and the steering wheel was pulling to the left. The contact stated that the failure had occurred with oncoming traffic, nearly causing a crash. The contact stated that the failure had been recurring intermittently while driving at slow speeds. The contact stated that each time the failure occurred, her son pulled to the side of the road, turned off and restarted the vehicle, and waited until the power steering became functional. The contact's son then continued driving; however, the failure recurred intermittently while driving. The vehicle was taken to the dealer, where it was diagnosed that the steering rack assembly needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 49,900.

Mileage: 49,900

When the truck is at low speeds, the power steering will occasionally stop working. If it does not come back on after a moment or two, i can put the car in neutral, which sometimes kicks it back on. I noticed this started happening after i had my truck in tow mode, but that could be just a coincidence.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, he became aware that the electric power steering was not functioning properly. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 43,000.

Mileage: 43,000

I have been experiancing power steering failure on my 2019 Ram 1500 (21,000 miles) vehicle at random times since the end of November 2022. On 12/13/22 it was dropped at a Dodge dealership in Queens NY where they had my vehicle for seven days and I was told it was because of my battery and they installed and charged me for a new one. That was some help but it did not resolve the problem completly and it continued to happen all though less frequently and with time it progressively got worse. On Febuary 14, 2023 I droppped the vehicle at a Dodge dealership in Nanuet NY and there diagnosis was the steering box needed replacement at a cost of $3600.00. The vehicle was brought back to the Queens dealership (this is the area where I work and is more convienant for me) and the steering box was replaced to NO AVAIL, the problem still exists. To say the least I am putting myself and other motorist on the road in EXTREME danger because when that electronic steering goes out it is near impossible to steer this vehicle and I have no other options to get to and from work. So $4000. plus and no one can resolve this issue and I reached out to Chrysler Corporate and they are basicly telling me to bring it back to the dealership for help, which I have done on three occasions and I have gotten NO WHERE.

My truck got hit in the front right, including the front right wheel that had a fairly high impact, alloy wheel is bent in one section (see attached photo). After that impact I was not able to steer or apply the breaks. The steering wheel would not move either direction no mater how much force I applied. On top of that, the brake pedal was rock solid and no matter how much force I applied, I could not get the truck to slow down. So I was a passenger and had no control over the truck. We ended up hitting a car parked on the right side of the road (front right wheel was deformed and kept pulling us to the right instead of going straight). After the truck was towed, the people in the tow yard started the truck up and were able to drive it and use the steering and the brakes. So the problem I experienced after the initial hit was not permanent. Is it too much to expect the steering and the brakes to work after a hit to the front right wheel?

The contact owns a 2019 Ram 1500. The contact stated that while driving 65–70 MPH, the steering wheel was tight while turning. Additionally, while driving, the power steering became inoperable. The contact stated that water was entering the steering column, which caused the steering to disengage. The contact stated that the service power steering light was illuminated. The local dealer was contacted, who informed the contact that there were no associated recalls. The vehicle was not diagnosed or repaired. The contact stated the failure was like NHTSA Campaign Number: 19V812000 (Steering). The manufacturer was not contacted. The approximate failure mileage was 167,000.

Mileage: 167,000

The contact owns a 2019 Ram 1500. The contact stated that while the vehicle was parked, he attempted to turn the steering wheel; however, the steering wheel was locked. There was no warning light illuminated. The vehicle was towed to the residence. The dealer was notified of the failure and informed the contact that a fee would be charged for a diagnostic test and repair because the failure was not covered under warranty, and the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000. The contact stated that they that have no complaints and the defect is not on their vehicle.

Mileage: 107,000

Electrical system failed. A new battery was installed 1 month ago and on 10/28/23, I went to start the truck and it hesitated but started up then I lost power and it would not start again. I had it jumped and the service auto start/stop light, check engine and battery light came on. I pulled out from work and the engine hesitated. After proceeding over an overpass, I went to make a left hand turn onto the highway and a message came up indicating the power steering system had failed, the emergency brake came on and I again experienced a loss of power. I was able to get it to the side of the road on the on ramp where it shut down completely and had to be towed. Due to the loss of power steering, I was almost hit by an oncoming vehicle headed in the opposite direction. The engine also hesitated after starting, the RPM's were spiking to 4K every few seconds and it was producing a clicking sound before my initial departure. The vehicle was towed to Moyer Ram in Lebanon, PA pending an evaluation. In the past, this vehicle was in the shop 4 times for almost getting me in an accident as the vehicle would lose speed and the RPM's would spike and slow the vehicle down to less than 30 miles per hour. This happened several times and despite a dispute pursuant to the lemon laws and multiple videos showing what was happening, they ruled against replacing the vehicle. At one point on a local interstate, while traveling over 65mph's, it was like it slipped into neutral, I lost speed rapidly and was almost rear ended by a tractor trailer. I still have that problem 1-2 times/month but they will do nothing about it and the mechanic couldn't replicate the problem while the dealer had it. Bottom line is I do not feel safe in this vehicle and it's an accident waiting to happen.

Electric power steering service causing safety issues due to no power steering! Lost power steering on highway during rush hour and dealer won't cover it. Out of warranty.

The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel locked up. The instrument panel also turned off inadvertently. The vehicle became unresponsive, causing the contact to drive off road. The contact was able to get the vehicle started after removing and replacing. There was no warning light illuminated. The vehicle was taken to a dealer to be diagnosed; however, the mechanic was unable to determine the cause of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 400.

Mileage: 400

When turning to left vehicle will say power steering unavailable and stop working intermittently and the rear end howls.

While driving down the highway i received a message in my dash that my power steering was no longer available. I was in a slight curve (not too bad). The steering was instantly hard to move the wheel. It was not too alarming. Then the warning went away and the power steering resumed immediately. Then the pressure that i was using was too much and my truck started swerving until i could regain control of it. Now the power steering is going in and out almost every time i drive it. While the whole thing is dangerous the most worrisome part is the fact that the power steering returns when i am turning causing a jerk to the vehicle depending on what curve i am in at the time.

The contact owns a 2019 Ram 1500. The contact stated that the power steering assist failed to operate while starting the vehicle. The "Power Steering Unavailable - Service Required" message was displayed on the instrument panel. The dealer and the manufacturer were notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 19V812000 (Steering) which was linked to the failure. The vehicle was not repaired. The failure mileage was approximately 35,000.

Mileage: 35,000

Every time I turn on my truck my steering wheel locks out for 15-20 minutes not allowing me to turn my tires. After waiting for the “service power steering” warning sign goes away it’ll then unlock allowing me to drive.

Power steering went out while attempting to back up.

Was driving, hit a moderate sized pothole and lost all power steering. Steering became extremely stiff and hard to turn. Was almost impossible to make turns to get out of the roadways. Vehicle had 42000 miles on it at the time of the incident. Steering rack needed to be replaced. Power steering rack should not fail under normal use conditions, especially when hitting said pothole did not damage any other suspension components, nor knock it out of alignment.

Power steering was intermittent. And had to be towed to the dealership. There was an internal short in the power rack found. Similar to the recall on around 150,000 of the same year male and model.

Excessive play in steering, especially during turns, truck tends to slightly drift

Driving at speed around a curve and lost all power steering without warning. Almost put car in ditch because the steering wheel was yank out of my hands when power steering was lost.

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 10 MPH and making a turn, the steering wheel seized. The vehicle failed to turn to the right or the left. The driver was able to restart the vehicle. There was an unknown warning light illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 52,000.

Mileage: 52,000

STEERING STICKS WHEN GOING TO THE LEFT AT 35 MPH AND UP. STICKS AT 10-11 OCLOCK POSITION AND MUST BE FORCEFULLY RETURNED TO CENTER CAUSING VEHICLE TO JERK. OVER AND UNDER STEER HAS TO BE CONSTANTLY MANAGED AND IS DANGEROUS. HAS CAUSED ME TO CROSS YELLOW LINE INTO ONCOMING TRAFFIC.

The contact owns a 2019 Ram 1500. The contact stated that the power steering assist failed to operate while starting the vehicle with the "Power Steering Unavailable - Service Required" message displayed. The dealer and the manufacturer were notified of the failure but offered no assistance. Upon investigation, the contact discovered NHTSA Campaign Number: 19V812000 (Steering) which he linked to the failure. The vehicle was not repaired. The failure mileage was approximately 54,000.

Mileage: 54,000

Parked vehicle for 2 days and when I turned vehicle back on power steering was out. Vehicle had to be towed to repair shop. Power steering module went bad.

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the power steering assist intermittently failed without warning. The contact used excessive force to steer the vehicle during the failure. Additionally, the power steering assist would return while using excessive force, causing the vehicle to oversteer. The dealer was notified of the failure and informed the contact that the vehicle was not included in NHTSA Campaign Number: 19V812000 (Steering). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 67,000.

Mileage: 67,000

The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH around a corner, the steering wheel became firm without warning. The contact turned the steering wheel from side to side for the steering wheel to start operating normally. The vehicle was taken to the dealer and the contact was informed that no cause for the failure was found. The vehicle was not repaired and the failure reoccurred. The manufacturer was not contacted. The failure mileage was 33,000.

Mileage: 33,000

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 25-30 MPH and attempting to make a left turn, the power steering failure message illuminated. The vehicle became difficult to maneuver. While driving at slow speeds the steering wheel was slightly swaying from left to right. The failure occurs while idle as well. The vehicle had not been taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 70 MPH, the steering wheel became difficult to turn. The contact was able to pull off the roadway. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 100,300.

Mileage: 100,300

I was driving 70mph on the freeway when my power steering stopped working. No warning lights came on. I slowed to 55 mph and it seemed to help. Steering is working currently but not sure for how long.

The power steering on my 2019 Ram 1500 stopped working while driving on Interstate Hwy 94 in Wisconsin in heavy holiday traffic on Friday, June 30, 2023. The steering wheel vibrated, I heard a warning sound, and a warning message came up that indicated the power steering needed servicing; there was immediate loss of the power steering; this all happened in 2-3 seconds. It was only because I was strong enough that I was able to exit the Interstate and return to my home about 90 miles away. Had my wife or another person with not as much strength been driving, they would not have been able to manage the situation. It is a definite safety issue. 
The next time I entered the vehicle a day or two later to have it inspected, it was working again. But, again, on Saturday, July 8, 2023, the same issue occurred on Wisconsin State Hwy 29, after driving approximately 80 miles. My wife was with me this time so she witnessed the event. We pulled into a truck stop to eat. When we returned to the vehicle, it was working again. On Tuesday, July 11, 2023, we had the vehicle inspected by Chilson’s Corner Motors of Cadott, Wisconsin. They determined that the gear rack and pinion system needed to be replaced. The cost was estimated to be $2500. They indicated (and we verified) that the VIN# was not included in the 2019 Rams that were recalled for this issue. After checking other possibilities to correct the issue, we called Chilson’s to order the Gear rack and pinion for the vehicle. Interestingly enough, they did not know how long it would take to receive the part as there was a back order on these parts.

******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE IT IS REQUESTED BY THE CONSUMER THAT THEY WISH TO HAVE IT REMOVED SINCE IT IS A DUPLICATE OF 11532433*DJR ******* DELETE VOQ *******

Mileage: 100,900

The Electronic power steering system stops working without warning or cause. It is available for inspection. While driving the loss of power steering stops you from be able to steer for turns or avoid a collision. A dealer confirmed that the (EPS) is shorting out causing this to happen. A warning light appears when EPS stops working stating "POWER STEERING IS UNEVALUABLE". There is a recall for 2019 1500 RAM's but my VIN is not one of the recalled. The serial number of the EPS gear is on the list of contaminated ones TIC2609A4211 I have reached out to Chrysler twice now and will not help me.

Steering wheel is getting stuck at 10 o’clock and 2 o’clock positions causing the wheel to not return to center without force drastically increasing the possibility to crash.

My power steering stopped working when I was driving on a highway. My safety was put at risk when suddenly it was very difficult and almost impossible to control the direction of travel of my truck. The problem was confirmed by Tomball Dodge in Tomball, Texas. The gear-rack and pinion was inspected by Tomball Dodge and they determined that it needed to be replaced. The charge for the repair was approximately $4,000.00 which included a mandatory wheel alignment. I received various warning lamps and messages in November of 2022 when the mileage was a little over 14,000 but if I turned off the engine and restarted it there would be no message or warning lamp on the dash. I called Auto Nation where I purchased the truck to try and make an appointment and they advised they were extremely busy and it would take at least 5-7 days to diagnose the problem. They said it sounded like a software issue and was not anything requiring immediate attention.

Power steering has gone out twice while driving making it extremely hard to turn. A light comes on stating that "power steering is unavailable". I see that the same year, make and model has a recall for this, but my VIN does not. I have not taken to a dealer do to the expense that may occur.

This is a second report to NHTSA for power steering issues. Three separate times, the power steering cut out between speeds of 30 - 45 MPH making it difficult to turn and change lanes.

The vehicle has worn out mechanical components and shakes at highways speeds and the wheels bearing/balljoints are so bad the vehicle swerves all over the road and is nearly impossible to keep under control. I visited the dealer service center and asked for it to be repaired. They answered my call after a week and said they have found nothing severely wrong with the truck and it is ready to be picked up. This is a danger to all drivers on the road also to my girlfriend and I. This is unprofessional and criminal.

The contact owns a 2019 Ram 1500. The contact stated that on two separate occasions while driving at undisclosed speeds, the service power steering warning light illuminated. The vehicle was taken to the dealer however, the cause of the failure could not be determined. The contact stated that the service power steering warning light was illuminated. The contact stated that on another occasion while driving at an undisclosed speed, the steering wheel started to shake and abruptly jerked. As a result, the vehicle became uncontrollable. The contact was able to regain control of the vehicle. There were no warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed that vehicle lost electrical grounding, causing the power steering assist to short circuit. The contact was informed that the rack and pinion and gear assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline, but no further assistance was provided. The failure mileage was approximately 74,000.

Mileage: 74,000

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds and turning, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The contact stated while driving out of the driveway and attempting to make a right turn, the vehicle lost power steering functionality, causing the contact to drive into a small ditch. There was no injury sustained. The contact stated that the failure reoccurred while attempting to make a left turn in a parking lot, nearly causing a crash. The contact used physical strength to steer the vehicle. The contact followed up with the manufacturer and was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.

Mileage: 66,000

ON SEVERAL OCCASIONS WHILE DRIVING MY DODGE RAM PICKUP AFTER ABOUT 39 MINUTES OF DRIVING THE POWER STEERING WARNING LIGHT WOULD COME ON AND THE POWER STEERING WOULD FAIL MAKING IT ALMOST IMPOSSIBLE TO STEER. A VERY DANGEROUS SITUATION TO BE PUT IN. i TOOK IT TO MY DODGE RAM DEALERSHIP WHERE I PURCHASED IT NEW AND THE DIAGNOSTIC CODE EPS-U1601 CONFIRMED A FAILED ELECTRONIC POWER STEERING UNIT. THE DEALER REPLACED THE UNIT AT A COST OF 3275 DOLLARS . THIS DESPITE THE FACT THAT FIAT CHYSLER OF AMERICA ISSUED A SAFETY RECALL VB8/NHTSA 19V-812 FOR THIS VERY VEHICLE YEAR AND MODEL AND THE HUNDREDS OF COMPLAINTS ON VARIOUS WEBSITES FOR THIS VERY ISSUE. YET FCA AND THE NHTSA CLAIM IT DOESNT APPLY TO MY VIN, AMAZING! THERE IS A REAL ISSUE HERE THAT NEEDS TO BE ADDRESSED AND NOT GIVEN THE RUN-A-ROUND LIKE I HAVE.

While driving service power steering light came on and lost power steering. Parked car restarted light when out. Later tried to go in drive and same thing happened and won’t go out at this time. Truck is virtually underivable without power steering.

My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.

The contact owns a 2019 Ram 1500. The contact stated that while driving at various speeds, the steering wheel seized. The contact stated that the vehicle lost power steering functionality intermittently. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was not contacted. The failure mileage was approximately 61,300.

Mileage: 61,300

The electric power steering seized while driving. No check engine light, no warning. A recall was issued for other VIN numbers regarding this, but per FCA and Ram no recall systemically is issued. The power steering cannot be manually manipulated when this happens giving you only an option to stop completely wherever you are.

The contact owns a 2019 Ram 1500. The contact stated that upon starting the vehicle, the steering warning light illuminated but turned off after five minutes. While reversing, there was a grinding sound coming from the driver's side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 19V812000 (Steering). The failure mileage was approximately 28,000.

Mileage: 28,000

My ABS Brake Module failed with no warning until after failure. All dash warning lights illuminated after failure rear brakes locked up and would not release causing me to be stranded and requiring a tow service. Dealership confirmed failed ABS module and is currently being repaired but not covered by manufacturer resulting in out of pocket cost to myself. Truck has 57,408 miles on it.

Radio blinks out, loss of power steering while driving and then it returns but then no power steering again.

The contact owns a 2019 Dodge Ram. The contact stated that while driving at an undisclosed speed, he heard an abnormal sound at the hood of the vehicle. The contact then stated that the vehicle started to overheat and stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the thermostat and the oil pump and camshaft needed to be replaced. The vehicle was not repaired. The vehicle was taken back to the dealer where it was diagnosed that the engine head block needed to be replaced. The vehicle was not repaired. The contact then stated that while making wide turns, the steering wheel became difficult to maneuver and failed to return to a straight position. No warning lights were illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The manufacturer was notified of the failure however not assistance was provided. The failure mileage was approximately 25,000.

Mileage: 25,000

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 20 MPH, the power steering failed to operate as needed. The contact stated that the vehicle nearly crashed into the curb. The contact had pulled over, placed the vehicle in park(P), turned off, and restarted the vehicle and the power steering functionality returned. The contact stated that a "RED steering wheel" warning light was illuminated. The contact stated that the failure had become constant. The contact had taken the vehicle to a local dealer, but the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 47,000.

Mileage: 47,000

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 40 MPH, the vehicle experienced a loss of power steering with the power steering warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the power steering pump needed to be replaced. The VIN was not included in NHTSA Campaign Number: 19V812000 (Steering). The vehicle remained at the dealer awaiting the repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 22,000.

Mileage: 22,000

On Jan 2nd 2023 I just left the grocery store with my youngest daughter and heading home. While on the freeway my 2019 Ram 1500 Laramie stopped accelerating even with my foot on the gas and my head lights shut off and dash lights were flickering and I lost complete power while making it to the next exit barely able to turn the wheel since no power steering was available and we made it about half way up the ramp and stalled completely. Yes I said up the off ramp and check the date it was SNOWING! WITH MY CHILD IN THE TRUCK. No power, no hazard lights NOTHING to keep us from getting hit. I was able to get it jumped went bought a AGM battery and by the time I drove back home which is about 2 miles the new BATTERY WAS DEAD. Bring it to the dealership after checking (voltages and that the battery can be and hold charge my OBD read only power drain with the battery and Engine dash lights illuminated. Can charge the battery and I would get about 45-60 min of driving because the battery wasn't being charged). I tell them it's the exact description of campaign (V87) 1. System unable to charge battery. 2. Losing power to everything. (Which could have killed us). 3. Only the battery and Engine lights are illuminated. This point to the MGU not working properly. However dealer ship told me it's not even close to that so I excuse them and asked them to repeat that and they said it was the 48v battery that went bad while quoting me $3,700.00 for the repair indicating it was out of warranty. With the age of these batteries die this soon on the E-torque systems that means EVERYONE WILL BE SPENDING AN AVERAGE OF $6,000-$9,000 EXTRA ON THE 48V BATTERY You need to do whats right and have this recalled immediately before someone has to die or worse a child dies.

The contact owns a 2019 Ram 1500. The contact stated while driving 65 MPH, the steering wheel became difficult to turn. The contact stated that the power steering failure warning light was illuminated. The contact took the vehicle to the local dealer, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was 24,129.

Mileage: 24,129

We bought this truck used around September of last year and it took a couple of months to start having issues. First, when we would turn the truck on and it would crank, we would hear an occasional knock in the rear end. Like something being reemed out. Recently, one two separate occasions, two separate days, we were going to town and all of a sudden the A/C stopped working and extremely hot air started blowing through the vents and we couldn't turn it off or anything. The knobs to turn off the AC didn't turn it off. The only solution was to pull over on the side of the road and kill the truck and then crank it again. I can only imagine if someone else has this truck and a baby or even elderly was sitting in the vehicle and it changed over like this, it would've suffocated them within minutes, the heat was hotter than heat on a vehicle ever thought about being. Also, our backup camera has had moisture in it after a rain and throws up green lines across the screen. It also has had electrical issues, the radio and whole display will sometimes cut off when the brake pedal is pressed. The radio sometimes cuts off on its own or won't turn off when the button is pushed and sometimes this causes distraction to the driver. There has been a rattle in the steering wheel since we have gotten it. Of course, we have taken it to the dealer from where we bought it because we paid for an extended warranty but they can never find an issue because it doesn't do it while in their presence, even though we have pictures of the malfunction. Also, recently we have noticed that the truck doesn't want to take the gas. It will click off the gas probably 3 or 4 times before we can get the truck filled.

The power steering went out during a left turn and as I parked I couldn’t turn the truck off with the push start I had to disconnect both battery terminals in order to shut the truck off with the push start the power steering light has continuously been on and flashes on the display whenever you make a turn According to the manufacturers books provide it with the truck it says that if you shut the truck off it will reset when you restart that has not happened Spoke with the Dodge dealer and since there’s no recall he advised me that I would have to bring it in for diagnostics and have it repaired myself

The contact’s daughter owns a 2019 Ram 1500. The contact stated that on multiple occasions while his daughter was driving at various speeds, the steering wheel Intermittently failed after 30-40 seconds and became difficult to maneuver. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the low voltage battery needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was not re-repaired. The manufacturer was notified of the failure and the contact was awaiting a call back. The failure mileage was 19,318.

Mileage: 19,318

Since 9,000 my steering gets stuck my truck now has 60k miles and the steering feels loose and still gets stuck in certain conditions.

Bought 2019 RAM used in March 2020, had 22,500 miles. One morning the radio display began flickering and jumping around to different screens or settings as if someone was controlling it or logged into the control unit. This happened a few times. I videoed some of this going on with my phone. Then called the dealer. They said they would need it to happen while at the shop to determine the problem. Of course it stopped before I made it to the dealer. Dealer looked into it but could not determine an issue or problem. However it appeared to be fixed after that visit. There have be occasions that I’ve had problems starting the truck. It’s almost as if the truck does not sync with key. After removing key, open and shut door or flipping key over, turn key it cranks. January 10, while at work, everything was working fine on truck that morning. After driving 2.5 hrs, I stopped and got out of truck for 5 minutes. Once back at truck, cranked it and began driving off the power steering failed to work. Popped the hood, examined to see if I could find problem but no luck. Carried truck to local mechanic Jan 11. They saw several codes but wasn’t sure of problem. So he cleared all codes and rechecked. Couldn’t find quick easy fix. Then I made appointment with dealer. Dealer said the steering rack and pinion needs replaced but there isn’t a recall on my truck. However I’m seeing a lot of articles about this same issue with 2019 RAM. Also have a co-worker with a RAM that experiences the same odd electrical issues on his RAM. Would like some help to connect the ongoing problems with RAM electrical problems and fix it for all RAM owners. Have videos of radio issues while it’s jumping around but I could not upload in section below. It only allows photos.

The power steering light came on, then the steering wheel began to move in a short abruption manner. Afterwards it was difficult to turn while driving and impossible while in park or at a stop. Vehicle was built in Oct 17, 2018 which there was a recall on other trucks but not this one. Once I went to the dealership and was informed that in fact it was not on the recall, I left. On the way home the steering wheel began the abrupt movement again while I was driving, I lost control of the vehicle for about 5-10 seconds swerving all over the road putting myself and everyone around me at risk. Once I gained full control it went back to normal, steering wheel had full range of motion with no needed of excessive force. “Lost Communication With Power Steering Control Module "A"-” was what was presented as the issue at the dealership.

The contact owns a 2019 Ram 1500. The contact stated that the vehicle intermittently failed to start. Additionally, the steering wheel made an abnormal sound while driving. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure. The failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

My power steering is not functioning properly. I have to let my truck warm up for an extended amount of time otherwise it doesn't function. There is a malfunction indicator light that comes in and tells me the power steering needs serviced. Sometimes, even after 30 minutes of warming up, it still doesn't work. I have had it cut out and stop working while I'm driving and been forced to drive it without the power steering working. There is no indication when it will cut on or shut off. It has abruptly started working in the middle of driving and nearly caused me to be in several accidents and almost caused me to run off the road twice. This is a known issue by the manufacturer for the same year, make and model as mine, but for some reason I'm told my vehicle is not included in the recall. This is the only vehicle my family has at the moment and this is dangerous and scary. My vehicle should be included in the recall. I cannot afford this repair on my own right now.

Experience: Ongoing issue and reproducible each time driving. Notice "stuck" feeling in steering at speeds over 45mph. "Stuck" feeling consistently reproduced while at highway speeds making left bend, left lane change, or slight left turn. Problem consistently occurs between 10 and 11 o'clock angle. Problem occurs occasionally with right bends, lane changes, and turns. Problem was experienced immediately at purchase of the vehicle (34K miles) but not fixed until 47k miles. Safety Concern: Problem occurs at high speeds and jerking the steering wheel to correct for the "stick" could lead to overcorrection or slippage, especially in poor weather conditions. Unsafe in dense traffic. Dealer: Dealer identified the issue with the rack and pinion. Dealer said "found rack to have internal fault replaced and set toe cn". Dealer mentioned there was an electrical short in the rack and pinion causing the "stick". Inspection: No inspection made by anyone other than the dealership.

The contact owns a 2019 Ram 1500. The contact stated while driving 80 MPH, a flashing warning light appeared on the instrument panel and the vehicle lost power steering functionality. The vehicle was restarted, and the power steering functionality returned. The contact then stated while driving 20 MPH, several unknown warning lights appeared on the instrument panel and the vehicle stalled. The contact waited 5 minutes before restarting the vehicle. The contact stated that the check engine warning light remained illuminated, and the gear shifter failed to move out of park(P). The contact waited for several minutes and was able to drive the vehicle; however, the vehicle lost power steering functionality again. Upon investigation, the contact discovered NHTSA Campaign Number: 19V020000 (Steering). The dealer and the manufacturer were notified of the failure, and both confirmed that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was unknown.

While driving, the truck lost power steering and the EPS light came on.

When driving the truck at times the steering sticks to the left when making a left turn. The steering sticks around the 9-11 o'clock position on the steering wheel and will not return to center unless you turn the wheel yourself. You can feel the sticking when you bump the wheel toward 12 o'clock to return to center. It is definitely a safety issue and makes me extremely nervous while it is occurring. What if it will not allow me to correct the turning at some point it will cause an accident. I've had it at the garage and they said they could not reproduce the sticking when they were driving it. It does not occur at all times typically only happens after driving the truck for a little while >30 minutes or so. I purchased the truck in April 2022 and it has been occurring off and on since.

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds, the power steering assist failed to operate with an unknown red warning light intermittently illuminated. The contact had taken the vehicle to the dealer where he was informed that his vehicle was not included in NHTSA Campaign Number: 19V020000 (Steering). The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 25 MPH, the power steering became inoperable, almost causing the vehicle to drive off the roadway. The check power steering message was displayed. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer was contacted, and the contact was informed that the vehicle was not covered under recall. The failure mileage was approximately 40,000.

Mileage: 40,000

Went for routine maintenance and was told a front axle shaft retainer clip had failed allowing axle to move away from differential. This was at the Dodge RAM dealer. Car is a 2019. I called to speak to Dodge representative and was told this was a recall issue but not for my VIN. I find it hard to believe that this failure on a 3 year old truck would not be due to a similar issue.

I was pulling out of my work parking lot and right as soon as I’m trying to make the turn out of the parking lot my steering wheel would not turn. Thank God I was still in the parking lot, but I was not able to move my steering wheel at all, the dealer said that it was a full painting rack failure in the steering column itself along with the power steering. I have to get my whole fuse and everything replaced, including the whole front end pin rack.

My vehicle is experiencing electrical issues that cause major systems to stop working while driving. This includes internal messaging screens, blind spot warning and various other systems failing. The most serious of which is the electronic power steering. It went out several times while driving and I nearly lost control of the vehicle. The first time it happened I was traveling and had to take the vehicle to a non dealer repair shop where they replaced the alternator. This initially appeared to resolve the issue but ultimately the problem returned with a few days. FCA has been unable to determine the cause and my truck remains at a local dealership.

I had a failed 48v battery for the etourque system so the 12v battery was no longer being charged. I had a dispute with the dealer so I picked up the truck and began to drive home. As the generator/alternator for the etourque system was not able to charge the 48v and 12v batteries due to the 48v battery fault, the engine and all systems were running on whatever charge was left in the 12v battery. When the battery began to completely discharge, systems began to fail/go offline. Though the engine was still running as I tried to find a safe spot to pull off the road, the electric power steering failed. Unlike a traditional hydraulic power steering system failure where the wheel can be turned easily at speed and with effort at minimal speed, I was almost unable to turn the wheel at all at over 30 miles per hour. I had to pull as hard as I could to turn at a limited radius until I barely made it to a safe location off the road. The electric power steering system makes it nearly impossible to turn the steering wheel if it loses power. I am a large male and someone weaker or smaller may not have been able to turn the wheel at all.

Electronic Power Steering Failed, Rack and Pinion was replaced and dealer kept the failed component , Was impossible to safely steer the vehicle and maintain control the vehicle, luckily it failed at a location that didn't result in a crash! Failure was confirmed by Dealer and Rack and Pinion had to be replaced. Happened without any prior warnings or symptoms

The contact owns a 2019 Ram 1500. The contact stated while driving 15 MPH, the steering wheel became difficult to turn intermittently. The contact stated that the “Power Steering Service Required” warning light was illuminated. The contact was able to drive to his destination. The contact took the vehicle to a local dealer however, the mechanic was unable to duplicate the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.

Mileage: 36,000

Three weeks ago, my electrical power steering failed in a parking lot. This locked up the steering wheel going 10 mph. After this, the steering wheel was extremely difficult to move and almost resulted in a collision. I then restarted my truck and the issue went away; however, my steeirng wheel continued to drift and not maintain a straight direction. Two weeks later, roughly 700 miles, the same issue happened again. This time, however, I was travelling roughly 65 mph when the steering failed. A warning popped up on the dashboard only after the steering system failed. This was extremely dangerous because had I not been on a straight road this would have certainly caused my vehicle to crash. This issue was confirmed yesterday by my local Ram dealership. They told me and quoted me that I need to have my "Electric Power Steering Module (Rack)" replaced. The vehicle has not been inspected by Mopar or the FCA, but I did talk to the FCA on the phone--they refused to help. The warning light appeared both times during steering failure, but after the steeirng had already failed--no advance notice.

The contact's son owns a 2019 Ram 1500. The contact stated that while his son was driving at an undisclosed speed, the power steering assist failed. The vehicle was taken to an unknown dealer, and the dealer informed the contact's son that he needed to pay out of pocket for the diagnostic test. The vehicle was then taken to an independent mechanic who related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2019 Ram 1500. The contact stated while driving at 45-60 MPH, the steering warning light was illuminated. The contact did not experience any mechanical failures and continued driving. However, the failure reoccurred and the steering wheel lost power steering intermittently while driving the next day. The vehicle was taken to the dealer where it was diagnosed that the rack and pinion needed to be replaced. The manufacturer was notified of the failure and informed the contact the vehicle could not be repaired under NHTSA Campaign Number: 19V812000 (Steering) as the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 40,010.

Mileage: 40,010

The contact owns a 2019 Ram 1500. The contact stated while driving at speeds below 35 MPH, the power steering malfunctioned and the steering wheel became difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The approximate failure mileage was 46,000.

Mileage: 46,000

When traveling at low speeds when turning right the power steering feels like it is going to go out. I noticed that there have been recalls on the 2019 Ram 1500 due to power steering problems. I believe there is something wrong with my vehicle and should be included with the other 2019 Ram 1500's that were recalled for power steering failure. I'm voicing my concern because it is probably only a matter of time before I have a major issue with the power steering.

2019 DODGE RAM. CONSUMER WRITES IN REGARDS TO POWER STEERING ISSUES. THE CONSUMER STATED THERE WAS A RECALL CONCERNING THE POWER STEERING GEAR, BUT THE VEHICLE WAS NOT INCLUDED. THE CONSUMER BELIEVED THE VEHICLE SHOULD BE INCLUDED IN THE RECALL AS IT WAS EXPERIENCING THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT OFFER ANY ASSISTANCE.

I was driving on I-75 at approximately 73 mph when my instrument panel lights blinked and then turned off. My vehicle lost all power, I turned the steering wheel about 5-10 degrees to the right and my steering wheel locked. I could not press the brake pedal because it was stuck. I was able to get on the side of the highway where vehicle stopped. Hazard lights did not work, I could not unlock doors, start, or stop the car. When the tow truck came, they checked the battery and it had good voltage. The truck was towed to Feldman Ram dealership since 16 June 2022. I am being told that Mechanics are having difficulty figuring out the problem to this day.

- There's a malfunction with the rack and pinion resulting in the steering wheel to get stuck in a position while traveling at highway speeds. When making a lane change or a left bend at speeds above 45mph, the steering wheel is sticking at about 20-30 degrees from the top. This results in jolting to overcorrect the steering and get the steering components unstuck. - The component is available for inspection upon request. - The problem is currently being looked at by the dealer, but I have not sought for them to reproduce the problem. - No official inspection has been performed, yet. - No.

My steering wheel, at high speeds of 60+ mph, would "stick" when turning left, at approximately the 11 to 10 o-clock positions. This stickiness meant the wheel would not return back to center when releasing left turn pressure on its own. It would actually require small amount of force back the other way in which it would "pop" out of the sticky position, causing some very unsafe and scary jerk of the wheels. Both my wife and I experienced it every time the truck was driven on the freeway until we parked the truck due to it being unsafe to drive. I sent the vehicle to the local RAM dealership and they diagnosed it to be an entire "steering rack failure" that would need to be replaced at my cost because the factory warranty time period of 36 months ended, though the mileage period did NOT end as the truck only has 32,000 miles on it. There were no warning lamps or indicators and the truck is 100% stock with no modifications to the wheels, suspension, or drivetrain. The price quoted (not yet the final price) was $4,200.

The contact owns a 2019 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included in the recall. The failure mileage was approximately 50,000.

Mileage: 50,000

Driving home from work , as I slowed to turn on to the road that takes me home , I lost power steering, for a brief second I thought I was gonna crash into a on coming vehicle. It then came back and I was able to regain control. The power steering in getting increasingly worse and is happening all the time .there are no service lights displayed, but I am nervous to drive the vehicle. I have taken it to the dealership where the truck was purchased but they have directed me to an actual ram dealership, they said it will be covered under my manufacturer's warranty being that it only has 26,000 miles . This issue is becoming increasingly problematic and stressful since this is the only vehicle I have to drive . I work 1 hour away from home and I am becoming scared to drive it but have no alternative to get to and from work .

The contact owns a 2019 Ram 1500. The contact stated while driving at an undisclosed speed, the steering wheel vibrated abnormally while turning to the right. The contact stated that while coming to stop, the steering wheel shook and then seized momentarily. The contact stated that several unknown warning light s were illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under warranty. The approximate failure mileage was 3,000.

Mileage: 3,000

when driving and having to turn my truck gets really hard to turn and gets stuck while turning making me stay in on coming lane for a bit

Power steering went out. Night of 4/7 I got a notice on the dash saying service power steering as I parked my truck. Morning of 4/8 I went out to take my truck to the dealership to have it looked at and power steering was completely gone. There is an open recall for the exact year model of my make and model however mine is not listed under the recall. After speaking with a Ram customer care rep they advised I reach out here and make an incident report as this may possibly fall under the recall however it was possibly a mistake made given my vehicle is somehow not covered.

Lost power steering- got it back. Had some warnings lights come up then went away. Power steering went on and off while driving. Dealer working on repair said it’s not warrantied. $4500 repair. Dealer claims electrical connection to power steering rack failed from corrosion. How can a sealed connection corrode. Need help.

When turning at low speeds to the right the steering will make a vibration and shake a little. At firts I thought was the abs or traction control acting up but now you can definitely feel the vibration coming from the electric assist.

my power steering doesn't work properly on my 2019 Ram 1500 classic. when i drive it goes in and out of power steering. i see there is a recall for FCA US has decided that a defect, which relates to motor vehicle safety, exists in certain Electric Power Steering (EPS) gears intended for use on 2013 – 2019 Model Year (DS) Ram 1500 pickup trucks. Some EPS gear assemblies may have been built with a contaminated circuit card assembly that may short circuit. A short in the control circuit components may result in an intermittent loss of power steering assist which may cause an inconsistent steering effort, especially during lower speed maneuvers. Inconsistent steering effort can cause a vehicle crash without prior warning but both FCA and Duluth dodge refuse to inspected the vehicle because they say its not part of the recall.... but it was manufactured in 11/18 which falls into the time period

The contact owns a 2019 Ram 1500. The contact stated that while driving 60 MPH, the steering wheel was difficult to maneuver. There was an unknown warning light illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,861.

Mileage: 11,861

Power steering intermittently failing, then completely failed and is very hard to turn.

The contact owns a 2019 Ram 1500. The contact stated while driving approximately 30 MPH, the steering wheel became difficult to turn. The contact stated that the service power steering warning message was displayed. The vehicle was taken to a local mechanic where it was diagnosed with needing the steering gear replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 50,000.

Mileage: 50,000

Vehicle makes a noise similar to the antilock braking sound when making right turns. Ram does not have a fix for the issue. The issue is happening more frequently.

On October 27, 2021 I was pulling into a parking lot at extremely low speed and upon turning heard a pop noise and felt a minimal jolt in the steering wheel. Letter in the day as I was leaving I turned right to come home and had the same experience. The next morning same thing at slow speed turning either left or right. Made appointment at dealer for first available date which was November 1, 2021. I received this from the dealer service team: Concern Critical Customer States There’S A Popping In The Front End Wall Turning Issue TEST DRIVE AND INSPECT FRONT SUSPENSION - PASSENGER FRONT SWAY BAR LINK WORN/SEPARATED DRIVER SIDE ALSO SHOWING SIGNS OF FAILING NEEDS BOTH REPLACED AND ALIGHNMENT Recommendation REPLACE SWAY BAR LINKS AND ALIGNMENT with an almost $1,300.00 repair bill. I was told this was not covered by my 5 year 60,000 mile warranty and that parts were back ordered and expected not until 11/24/2021. I started researching and located multiple forums that stated this was a known issue. I also spoke to a mechanic that stated this was not normal on a vehicle with under 60,000 miles. I was also told that if it separates it could cause an accident and possibly result in injury or death. My question is why has a recall not been made with this being a known issue. This vehicle I purchased new from this same dealer and had never been off road. I don’t understand the integrity of the design for a vehicle that is four wheel drive and should be built to perform off-road having this issue with no off road activity ever taking place. Could you please take a look into this since I was made aware that if I didn’t pay this large amount for the repair it could be a safety issue? Thanks for your review and looking into this matter.

Steering control While driving higher then 40 MPH the steering stick both right and left when going around a bend. This has caused 2 oversteering events with out accidents or injuries. This will be much more dangerous during inclement weather, especially snow. The dealer or service has not been contacted as of yet, nor have the parts been inspected. No working lamps were illuminated. This vehicle is a Certified Preowned that was purchased out of state. The problem was noted during the ride home after picking up then vehicle. Originally I thought it was the tires, it was not.

The contact owns a 2019 Ram 1500. The contact stated while driving at various speeds and making exclusively left turns, the steering wheel inadvertently locked in position, not allowing for movement of the steering wheel. The contact stated no warning light was illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was awaiting a response. The failure mileage was approximately 6,000.

Mileage: 6,000

5.7 2019 Ram 1500 Rebel with MDS engine stop with low MPH and turning onto oncoming traffic. I was not accelerating, nor applying the brake. Just slowly rolling into a left turn. It has happened about 4 times and usually during a U-turn. Only two options to get it out of condition during oncoming traffic!!! 1) Engine dies, apply the brake, shift to park, release the parking brake, shift to drive 2) While still rolling in turn, engage/turn the shifter to neutral and lightly touch the brake pedal, the engine will start, then shift into drive

The contact owns a 2019 RAM 1500. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated that the power steering assist warning light was illuminated. The contact was able to drive to his destination. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V812000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 27,000.

Mileage: 27,000

When making right and left turns at slow speeds, I hear a buzzing noise and vibration in the steering wheel. I also feel a slight clunk when shifting between 2nd and 3rd gear. I'm afraid if I keep driving with this issue, this may cause a possible lost of steering/control.

I WAS PULLING OUT OF THE PARKING LOT AT WORK AND THE STEERING LOCKED UP, LUCKILY I WAS GOING SLOW AND WAS ABLE TO STOP

When turning left at speeds over 40 mph the steering sticks or loses power assist when coming out of the turn. Turning to the right is unaffected and works normally. Been to the dealer with this complaint twice, each time they said there was no fault code and they could not find a problem. Driving at highway speeds in traffic can be very scary, anyone that drives this truck and is not aware of this steering issue could result in a wreck.

This truck makes a grinding or rubbing sensation when turning and when turning and breaking. The sensation comes from the steering column and vibrates through the steering wheel. It is audible as well. Obviously, this is a concern not only for me any my occupants, but for others on the road way as well as I do not know what is causing this rubbing or grinding. This vehicle has been checked out by my dealer and they do not know what is wrong with it, although they were able to experience the problem for themselves. They also informed me that this is a known issue and that Chrysler is aware of the problem as there are many other trucks like mine with this defect. This issue started very sporadically and has continually gotten worse.

Steering rack fails. The part has been redesigned 12 times to my knowledge with no known fix. Parts to repair vehicles are currently not available.

power steering stopped working while driving it. I was going straight on a bridge at the time so I was in no danger, Then it started working after about a half mile. No problem the rest of the day but then each day it did it more and more to the point that it has no power steering now. Called the dealer and I'm taking it in on 7/26/21. The warranty is out by 6000 miles

When turning the steering wheel right I felt a resistance and a grinding/rubbing in the steering system. This has happened several times to both me and my spouse. We have taken it to the dealer, and were told it could not be duplicated. The issue first happened when the truck was less than 6 months old, and just happened again today for maybe the 10th time at just over 2 years and 35,000 miles.

While slowing down from 45mph on a flat level road (over a bridge) prior to making a turn the outer passenger tie rod end completely decoupled from the hub's backing plate. I almost completely lost steering. Had another vehicle been in the area, or had the incident happened a second or two earlier there could have been a crash or even a fatality. I was able to torque steer the vehicle around the turn and bring it to a stop on the adjacent street. I couldn't locate the tie rod nut - so I don't know where it came off. The vehicle was flat bedded to the dealer last night. There were not any warning signs that this part was about to fail before it did. The dealer claims that it only needs an outer tie rod and an alignment.

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING CAUSING THE VEHICLE TO CRASH INTO A TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOYED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO SOUTHWEST CHRYSLER DODGE JEEP RAM LOCATED AT 2235 N MAIN ST, CLEBURNE, TX 76033 WHERE IT WAS DIAGNOSED THAT THE RACKET STEERING PINION WAS LOCK AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 7,500.

Mileage: 7,500

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING SPOT, THE VEHICLE LOSS POWER STEERING ASSIST AND WAS DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED AN UNKNOWN RECALL AS A POSSIBLE CAUSE FOR THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 37,890.

Mileage: 37,890

DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.

Mileage: 12,000

PASSENGER SIDE TIE ROD INNER END OUTER SEPARATED AND UPON INSPECTION THREADS HAD RUSTED AND THEY PULLED APART IN A SIMPLE LEFT TURN. LUCKILY IT AS AT LOW SPEED, BUT HAD JUST GOTTEN OFF THE INTERSTATE AT 70 MPH. THIS COULD HAVE BEEN A CATASTROPHIC ACCIDENT HAD IT HAPPENED ON THE INTERSTATE. DEALERSHIP AND TOW TRUCK DRIVER SAID THEY HAD NEVER SEEN THIS ON A 2019 VEHICLE WITH LESS THAN 100,000 MILES.

Mileage: 98,500

I WAS DRIVING AND MY POWER STEERING FAILED WITHOUT WARNING CAUSING ME TO NEARLY CRASH ON THE THRONGS NECK BRIDGE MOVING AT 55 MPH . THE DEALERSHIP WILL NOT TOW MY TRUCK BECAUSE I AM IN NEW JERSEY. SO THEY RATHER ME GET HURT OR DIE RATHER THAN SPEND A FEW DOLLARS TO HAVE ME TOWED

Mileage: 7,747

DRIVING AT 35MPH THE FIRST TIME WHEN THE POWER STEERING COMPLETELY TURNED OFF. NOW HAPPENS WHEN TURNING THE TRUCK ON, THEN POWER STEERING TURNS BACK ON AFTER A FEW MINUTES. THERE ARE OTHER RECALLS FOR THIS EXACT PROBLEM ON OTHER VIN NUMBERS.

Mileage: 67,000

JUST OVER 23,600MI OF GENERALLY ON-ROAD USE, THE ELECTRONIC POWER STEERING (EPS) FAILED ON A TRAIL IN THE SNOW, NEARLY SENDING THE TRUCK TRUCK UNCONTROLLED INTO AN EMBANKMENT. THE EPS HAD FIRST LOCKED UP DURING A 3-POINT TURN - THE STEERING FEEL WAS AS IF THE STEERING LOCK SNAPPED 'ON', NOT ALLOWING THE WHEEL TO RETURN TO CENTER AFTER BEING TURNED (TO THE RIGHT). NO ERROR LIGHTS WERE SEEN, SO I CHALKED IT UP TO A FLUKE. THIS THEN HAPPENED A FEW MORE TIMES ON THE SAME DAY, AT UNEVEN INTERVALS UNTIL THE EPS FAILURE WITHOUT NOTICE. WHEN THE EPS FAILED, A LOUD WHINING / GRINDING SOUND WAS EMITTED FROM THE STEERING AREA AT THE SLIGHTEST ROTATION OF THE STEERING WHEEL. WITH THE TRUCK OFF, THE STEERING RACK MADE A DEEPER 'THUNK WHEN THE WHEEL WAS ROTATED MANUALLY AND AT THAT POINT, THE EPS STAYED OFF, ALLOWING NON-EPS STEERING TO RECOVER THE TRUCK. THERE'S PLENTY OF DASHCAM VIDEO WHICH TELLS THE STORY, STATIC IMAGES DON'T SHOW ANYTHING OUT OF THE ORDINARY. HTTPS://WWW.YOUTUBE.COM/WATCH?V=LQ3MF6VAYYU

Mileage: 23,690

ALIGNMENT IS OFF AND I ONLY HAVE 22,000 MILES ON VEHICLE AND IT'S WORN ONLY THE OUTSIDE EDGE OF TIRES ALIGNMENT IS OFF NEARLY 1.5-2 INCHES

Mileage: 17,000

POWER STEERING FAILURE AT 17000 MILES WHILE STATIONARY. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY COULD ONLY RECREATE IT ONCE AND WERE UNABLE TO FIX IT. AFTER 2 WEEKS, THEY HAD ME PICK IT UP. 3 DAYS LATER, IT HAPPENED AGAIN WHILE I WAS BACKING OUT OF THE GAS STATION.

Mileage: 17,000

POWER STEERING STARTS AND STOPS WORKING INTERMITTENTLY AND AT RANDOM. SOMETIMES IT WON'T WORK FOR MINUTES/HOURS AT A TIME. OTHER TIMES IT CUTS OUT AND THEN COMES RIGHT BACK ON REPEATEDLY. VEHICLE IS VERY DIFFICULT TO CONTROL WHEN THIS HAPPENS, ESPECIALLY WHEN IT CUTS IN AND OUT DURING A TURNING MANEUVER. EACH INSTANCE IS ACCOMPANIED BY A MESSAGE ON THE DASH SCREEN ADVISING TO SERVICE POWER STEERING. REMOVING, CLEANING, AND RETIGHTENING THE BATTERY GROUND CABLE FIXED THE PROBLEM TEMPORARILY. NO MAINTENANCE OR ALTERATIONS WERE PERFORMED TO THE BATTERY GROUND CABLE/CONTACT BEFORE THE PROBLEM STARTED.

Mileage: 42,000

I WAS STOPPED AT A RIGHT LIGHT, MADE A RIGHT TURN AND IMMEDAILTY LOST ALL STEERING IT WAS LOCKED IN A RIGHT TURN HAD TO SLAM ON THE BRAKES AFTER THE TRUCK RAN UP OVER THE CURB ONTO THE SIDEWALK INCHES FROM DRIVING THROUGH A BRICK WALL. I SHUT THE TRUCK OFF STARTED IT AGAIN AND EVERYTHING SEEMED FINE. I WAS 3 HOURS FROM HOME SINCE EVERYTHING SEEMED FINE AFTER DRIVING ANOTHER 30 MILES OR SO I HEADED DOWN THE MOUNTIN TO GO HOME. HEADING DOWN HILL ON A VERY CURVY ROAD I LOST ALL POWER STEERING ON A CORNER AND IT TOOK EVERYTHING I HAD TO KEEP IT ON THE ROAD AND AVOID DRIVING OFF THE SIDE OF A MOUNTAIN. EXXTREMELY DANGEROUS AND SCARY. I WAS ABLE TO LIMP THE TRUCK HOME FROM THERE DRIVING AT SLOW SPEEDS TO BE ABLE TO MAINTAIN CONTROL. I AM DRIVING A 2019 RAM 1500 BIGHORN.

Mileage: 13,000

COMPLETE LOSS OF POWER STEERING ASSIST WHILE DRIVING ON LOCAL STREET / IN LIGHT TRAFFIC. POWER STEERING UNAVAILABLE / SERVICE REQUIRED WARNING APPEARED ON DASH. WAS ABLE TO CONTROL TRUCK AND GET TO NEAREST DEALERSHIP.

Mileage: 37,500

THE TRUCK HAS BEEN INTERMITTENTLY EXPERIENCING LOSS OF POWER STEERING. THIS SITUATION HAS BEEN HAPPENING AFTER I STOP THE TRUCK. HAS HAPPENED 2 TIMES NOW. MAKES IT EXTREMELY DANGEROUS TO DRIVE AND OR MANEUVER TO GET TO A SAFETY SPOT. ALSO WHEN THIS HAPPENS, IT LOSES LANE, DEPARTURE ADAPTIVE CRUISE CONTROL, ASSISTED BRAKING & MOST ELECTRONIC SAFETY FEATURES.

Mileage: 59,000

WHEN TURNING TO THE RIGHT THE FRONT LEFT WHEEL MAKES A GRINDING NOISE SIMILAR TO ABS ACTIVATION CAUSING TURN RESISTANCE AND "UNDERSTEER" NEARLY RESULTING IN SEVERAL COLLISIONS. WHEN REPAIR WAS ATTEMPTED RAM REPORTED THEY WERE AWARE OF THE ISSUE, BUT HAVE NO REPAIR. THIS RESULTS IN AN UNSAFE VEHICLE TO DRIVE AS THE UNDERSTEER COULD READILY RESULT IN A COLLISION.

Mileage: 13,559

WHEN TURNING TO THE RIGHT AT LOW SPEEDS (< 45MPH) THE VEHICLE'S LEFT FRONT WHEEL MAKES A GRINDING NOISE SIMILAR TO WHEN ABS KICKS IN. THE VEHICLE RESISTS THE TURN AND HAS RESULTED IN NEAR LOSS OF CONTROL MULTIPLE TIMES. DEALER CANNOT FIX THE ISSUE AND HAS BEEN INFORMED BY RAM THAT THIS IS A KNOWN ISSUE WITH NO FIX. THIS ISSUE STARTED SHORTLY AFTER PURCHASE AND HAS CONTINUED TO WORSEN OVER TIME. FROM RESEARCH PERFORMED IT IS CLEAR THAT THIS IS A WELL KNOWN ISSUE WITH NO RESOLUTION AVAILABLE AND NO ACTION HAS BEEN TAKEN BY THE MANUFACTURER RESULTING IN A SERIOUS SAFETY ISSUE FOR THOSE OWNING THIS VEHICLE.

Mileage: 110

WHILE DRIVING MY STEERING LOCKED UP AND I HAD A NOTIFICATION ON MY DASH CLUSTER THAT SAID POWER STEERING WAS TEMPORARILY UNAVAILABLE AND REQUIRED SERVICE. IT TOOK ME ABOUT AN HOUR TO GET THE TRUCK TO WHERE I COULD MOVE IT. IF I WOULD HAVE BEEN DRIVING FAST, THIS COULD HAVE REALLY HURT OR KILLED SOMEONE.

Mileage: 55,000

MY WIFE DROVE THE TRUCK HOME ON A SATURDAY WITH NO ISSUE. I WARMED THE TRUCK WITH THE REMOTE START THE FOLLOWING MONDAY AND WHEN I ENTERED AND STARTED IT TO DRIVE, WAS UNABLE TO. THE INFOTAINMENT CENTER INFORMED ME THAT THE POWER STEERING WAS INOPERABLE. SHUT OFF AND RESTARTED WITH THE SAME RESULT. 1 YEAR OLD AND 8,000 MILES AND CANNOT DRIVE IT! HAVE TO WAIT A WEEK TO GET IT IN TO LOCAL DEALER FOR A LOOK AND NOT SURE IT CAN BE DRIVEN. MAY NEED TO BE TOWED IN!. VEHICLE WAS STATIONARY AT THE TIME.*DT *TR

Mileage: 8,000

STEERING- POPPING/ GRINDING NOISE WHEN TURNING TO THE RIGHT. SLOW TURNS IN TOWN AND TURNS ON HIGHWAY RAMPS. HAVE TAKEN TRUCK TO DEALERSHIP WITH NO RESOLUTION TWICE. ELECTRICAL- BACKUP CAMERA STAYS ON AFTER PUTTING VEHICLE IN DRIVE. COMPUTER-RADIO-PHONE RESETS ITSELF EVERY COUPLE OF WEEKS SINCE I BOUGHT THE TRUCK WITH NO FIX.

Mileage: 29,600

CARS STEERING STICKS TO THE LEFT WHEN TURNING LEFT. ALSO, ELECTRICAL SYSTEM ACTS UP AT TIMES. MIRRORS START TO TINT, HAZARDS GO ON AND CAN'T TURN OFF, HORN BEEPS RANDOMLY, AND SIDE VEHICLE ALERT COMES ON WHEN NO VEHICLE IS THERE.

Mileage: 25,600

THIS MORNING 10/23/20 AT 0530 I WAS DRIVING OUT OF MY DRIVE WAY WHICH IS 128 FEET LONG. MAKING A RIGHT TURN ON TO THE STREET AND MY POWER STEERING LOCKED UP. CODE ON THE DASH SAYS "POWER STEERING SERVICE DUE SOON". I COULD NOT TURN LEFT OR RIGHT. I HAD TO MUSCLE THE STEERING AND REVERSE THE TRUCK BACK TO MY HOUSE. MY 2019 RAM HAS AROUND 14,000 MILES. I'M SURE GLAD I WAS NOT ON A SIDE STREET OR THE FREEWAY. IT COULD OF BEEN A BAD SITUATION.

Mileage: 14,000

WHILE DRIVING MULTIPLE DASHBOARD WARNINGS APPEARED AND THE POWER STEERING ABRUPTLY FAILED. BROUGHT INTO DEALER FOR DIAGNOSIS AND REPAIR. I WAS INFORMED BY THE DEALER THE PROBLEMS WERE CORRECTED, THESE ISSUES WERE APPARENTLY CASED BY BAD GROUND CONNECTIONS, AS PER DEALER. FOUR DAYS LATER I AGAIN HAD THE SAME PROBLEMS.

Mileage: 13,500

STEERING MAKE LOUD NOISE WHEN TURNING STATIONARY AND MOVING AND VIBRATES STEERING WHEEL. I HAVE TAKEN TO DEALER 3 TIMES AND THEY CONFIRMED PROBLEM. STATED THEY ARE WAITING ON RAM TO GET FIX. IT HAS BEEN OVER 5 MONTHS AND ENGINEERING DOES NOT COME UP WITH FIX. I HAVE COMPLAINED TO NATIONAL RAM TO NO HELP.

Mileage: 10,000

1ST PROBLEM....STEERING COLUMN RATTLES LOUDLY IN-BETWEEN 45 AND 60 MPH AND AT SPEEDS BELOW 10MPH. TRUCKS FRONT END GRINDS WHEN MAKING SLOW SPEED RIGHT HAND TURNS. ALSO TRUCK LURCHES, GRINDS AND RATTLES THE ENTIRE FRONT END SLOWING DOWN OR BACKING UP AT SLOW SPEEDS....THIS HAPPENS WHEN BRAKES ARE NOT BEING APPLIED. SOMETIMES WHEN I DRIVE THE TRUCK THE STEERING WHEEL STAYS OFF CENTER TO THE RIGHT AND PULLS VERY HARD TO THE RIGHT. CHRYSLER SAYS IT POSSIBLE THE ELECTRONIC POWER STEERING RACK BUT THEY DONT HAVE A FIX. GETS WORSE ALMOST EVERY DAY. 2ND PROBLEM....I HAVE NOTICED THE TRUCK HAS MARKS WHERE THE KNUCKLE AND THE LOWER CONTROL ARM ARE HITTING EACH OTHER. I UNDERSTAND THE NEED FOR STEERING STOPS BUT THESE ARE NOT STEERING STOP HITS. THESE PARTS ARE STRUCTURAL PARTS OF THE TRUCK THAT ARE NOT SUPPOSED TO HIT. BOTH SIDES ARE DOING THIS AND I DO NOT FEEL THE TRUCK IS SAFE WITH THIS ISSUE AND IT HAS CAUSED STRESSED AREAS ON THE FRONT END OF THE TRUCK. THIS COULD CAUSE PARTS TO FAIL AND HAVE SERIOUS CONSEQUENCES AT ANY SPEED THE TRUCK IS GOING IF THEY DECIDE TO FAIL. MY TRUCK HAS BEEN TO THE DEALERSHIP 4 TIMES AND WAS JUST DROPPED OFF AGAIN TODAY. THEY SAID THEY MAY HAVE TO REPLACE THE PARTS THAT ARE HITTING...BUT THEY ARE THE SAME PARTS AND IT WILL DO THE SAME EXACT THING AGAIN. THEY GAVE ME A 2019 RAM TO DRIVE AS A LOANER AND THIS TRUCK DOESNT HAVE THE AIR SUSPENSION LIKE MINE DOES. I INSPECTED UNDER THE TRUCK AND FOUND THE SAME EXACT ISSUE ON THIS TRUCK. I BELIEVE CHRYSLER HAS A SERIOUS ISSUE WITH THESE TRUCKS THAT STARTED WITH THE DESIGN AND THEY ARE NOT TAKING CARE OF THE ISSUE. I HAVE A $62,000 DOLLAR TRUCK I DO NOT FEEL IS SAFE AND I AM NOT GETTING ANSWERS TO CORRECT THESE ISSUES. THE DATE BELOW IS ESTIMATED WHEN I TOOK IT TO THE DEALERSHIP THE FIRST TIME. THIS HAS BEEN AN ONGOING PROBLEM WITH NO RESOLVE FROM CHRYSLER

LOST POWER STEERING WHILE DRIVING TWICE. FIRST TIME WAS 9/11/2020 DEALER SAID A TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. HAPPENED AGAIN JUST TODAY 9/27/2020. HAPPENED WHILE WE WERE ON THE HIGHWAY.

Mileage: 20,258

POWER STEERING SEEMS TO LOSE POWER CAUSING DIFFICULTY IN STEERING ESPECIALLY IN PARKING LOTS AND SLOW TURNS.

Mileage: 35,000

WHEN TURNING TO THE LEFT THE STEERING WHEEL STICKS LIKE THE POWER STEERING GOES OUT. WHEN MOVED BACK TO STAY ON ROAD I OVER TURN SOMETIMES COME OFF THE ROAD

Mileage: 27,000

TRUCK WAS IN MOTION ON A CITY STREET AT 40MPH. APPROACHED A STOP LIGHT AND THE WARNING LIGHTS ON THE DASHBOARD STARTED GOING OFF (ALL OF THEM). THE WINDSHIELD WIPERS WENT ON AND OFF BY THEMSELVES, BLINKS DIDN'T WORK, HAZARDS DIDN'T WORK, THE RPM AND MPH GAUGES KEPT GOING UP AND DOWN. THE BRAKES DIDN'T WORK SO I HAD TO USE THE EMERGENCY BRAKE TO STOP. PULLED INTO A PARKING LOT, SHUT THE VEHICLE OFF, WAITED 5 MINUTES AND STARTED IT UP AGAIN. SAME THING HAPPENED. SHUT THE VEHICLE OFF AND WAITED 10 MINUTES, STARTED IT BACK UP AND THIS TIME ONLY THE CHECK ENGINE LIGHT CAME ON. I MADE IT HOME 2 MILES DOWN THE ROAD. THE FIRST BUSINESS DAY AVAILABLE, THE DEALER CAME AND PICKED UP THE TRUCK. IT HAS BEEN WITH THE DEALERSHIP FOR THE WEEK. THE CALLED THE OTHER DAY AND SAID SOMETHING IS WRONG, THEY ARE UNABLE TO START THE VEHICLE UP NOW. THEY ARE WAITING FOR AN ENGINEER TO REVIEW IT FROM THE MANUFACTURER.

Mileage: 33,300

WHILE OPERATING THE 2019 RAM 1500, THE STEERING WHEEL STICKS (DOES NOT TURN SMOOTHLY OR LOCKING WHILE IN THE TURN) WHEN YOUR TURNING IT LEFT OR RIGHT AT HIGHWAY SPEEDS OF 50-70 MPH. WHILE OPERATING THE ABOVE MENTIONED VEHICLE, DUE TO THE STEERING MALFUNCTIONING, I FEEL IT IS DEEMED UNSAFE TO OPERATE AT HIGHWAY SPEEDS.

Mileage: 26,000

I WOULD HAVE SELECTED OTHER ISSUES ABOVE BUT IT ONLY ALLOWS THREE. DRIVING WITH FAMILY ON VACATION WHEN ALL ELECTRICAL ON DASH STARTING GOING CRAZY. EVERY LIGHT ON DASH WAS FLASHING, GAUGES WERE BOUNCING ALL OVER, HAZARDS WOULDN'T TURN ON, LOSS OF POWER STEERING, LOSS OF BRAKES, WIPERS SPED UP, TRANSMISSION TRYING TO SHIFT GEARS, AIRBAG LIGHTS WERE ON, TRANSMISSION SLAMMED IN TO PARK ONCE VEHICLE WAS UNDER 5 MPH, AND SHUT ITSELF OFF. HAD TO HAVE VEHICLE TOWED TO YORK CHRYSLER IN CRAWFORDSVILLE, IN. THIS WAS ON THURSDAY JULY 30. I HAD TAKEN VEHICLE TO BOSAK MOTORS IN MERRILLVILLE, IN ON FRIDAY JULY 24 DUE TO SAME ISSUE AND WAS TOLD THEY COULDN'T FIND THE ISSUE. I MANAGED TO VIDEOTAPE THE ISSUE WHILE IT WAS HAPPENING. I ALSO LOOKED ONLINE AND FOUND A COUPLE VIDEOS OF OTHER RAM 1500 DOING THE SAME THING.

Mileage: 13,900

POWER STEERING STOPPED WORKING IN THE MIDDLE OF DRIVING AROUND A PARKING LOT.THE TRUCK IS EXTREMELY HARD TO STEER AROUND CORNERS. IT'S VERY DANGEROUS DRIVING THIS TRUCK WITH NO POWER STEERING.

Mileage: 14,000

STEERING STICKS IN THE 11 O'CLOCK POSITION IN LEFT CURVES OF 30 DEGREES AT SPEEDS OF 30 MPH OR MORE. THE FASTER THE SPEED THE MORE PRONOUNCED THE STICK. THIS IS THE STICKING PROBLEM REPORTED BY MANY IN THE ELECTRIC POWER STEERING, NOT TO BE CONFUSED WITH THE GROUND ISSUE TOTAL POWER LOSS. THE PROBLEM WAS ORIGINALLY CORRECTED AT 1879 MILES BY THE DEALER REPLACING THE RACK AND PINION ASSEMBLY. PROBLEM REAPPEARED OVER THE WEEKEND 7/24/2019 AT 35,200 MILES. I'LL BE TAKING IT TO THE DEALER THIS WEEK. IT IS OBVIOUS THAT THERE IS SOMETHING AMISS IN RAM'S RACK AND PINION ASSEMBLIES. THIS PROBLEM COULD DEFINITELY RESULT IN THE DEATH OR INJURY OF THE OCCUPANTS OF THE VEHICLE OR THE OCCUPANT'S OF OTHER VEHICLES. I FIND REFERENCES ON RAM FORUMS ABOUT THIS ISSUE AS FAR BACK AS FALL OF 2018, THE SAME AS MY ORIGINAL PROBLEM. I AM HIGHLY SURPRISED THAT RAM HASN'T FOUND AN ANSWER FOR THIS PROBLEM.

Mileage: 35,200

INTERMITTENT LOSS OF POWER STEERING ASSIST AND AN INCONSISTENT STEERING EFFORT, ESPECIALLY DURING LOWER SPEED MANEUVERS, WHEN FORCING THE WHEEL BACK TO CENTER THE VEHICLE WILL JERK TO THE RIGHT. THE VEHICLE MILEAGE IS 14000 AND HAS BEEN OPERATING THIS WAY SINCE I ACQUIRED THE VEHICLE LATE 2019

Mileage: 14,000

I AM HAVING AN ISSUE WHEN TAKING A LEFT HAND BEND AT MODERATE SPEEDS 40 TO 70 MPH THE STEERING WHEEL WILL NOT RETURN TO CENTER WITHOUT CONSIDERABLE EFFORT ON THE DRIVERS PART. WHEN FORCING THE WHEEL BACK TO CENTER THE VEHICLE WILL JERK TO THE RIGHT. THE VEHICLE MILEAGE IS 6500 AND HAS BEEN OPERATING THIS WAY SINCE I ACQUIRED THE VEHICLE. I TOOK THE VEHICLE TO FOWLER DODGE IN OKC AND THEY SAY THEY CANNOT DUPLICATE THE ISSUE AND MADE NO REPAIRS. I ROTATED THE TIRES THINKING THIS MAY REMEDY THE PROBLEM, BUT DID NOT. RIGHT HAND BENDS ARE NOT AFFECTED ONLY WHEN NAVIGATING A LEFT HAND BEND. I HAVE RESEARCHED THIS AND FOUND WHERE THE SAME COMPLAINT HAS BEEN REPORTED TO THE NHTSA AT LEAST A DOZEN TIMES. THERE HAS BEEN A RECALL FOR THIS YEAR RAM 1500 FOR POWER STEERING ISSUES AND I FEEL THIS IS PART OF THE SAME ISSUE. I AM NOT AWARE IF A ERROR CODE COMES ON AS I AM TO BUSY WATCHING THE ROAD. THE ISSUE HAPPENS FREQUENTLY WHENEVER NEGOTIATING A LEFT HAND BEND. THIS IS A SERIOUS SAFETY ISSUE. *TR

Mileage: 6,500

POWER STEERING NEEDS SERVICE ON DRIVER DASHBOARD. FOLLOWED BY PS TROUBLE LIGHT. POWER STEERING FAILED. RECALL ADDRESSING THIS WAS COMPLETED. VEHICLE WAS IN MOTION ON CITY STREET!! *TR

Mileage: 24,000

STARTED THE VEHICLE LAST NIGHT AND GOT AN ALERT THAT THE POWER STEERING WAS UNAVAILABLE. POWER STEERING IS NOT WORKING. THE CAR WAS STATIONARY. *TR

Mileage: 17,500

SPEEDOMETER AND ENTIRE INSTRUMENT CLUSTER STOPPED WORKING, WIPERS STARTED WORKING, TRANSMISSION WOULD NOT SHIFT. MESSAGE ON CLUSTER STATED TO GET WHERE YOU'RE GOING AND DON'T TURN ENGINE OFF OR IT MAY NOT RESTART. DRIVEABILITY WAS GREATLY REDUCED, POWER STEERING SEEMED TO BE LESS EFFECTIVE. ERROR AND WARNING MESSAGES FROM ALL THE ELECTRONIC MODULES FLASHED ON THE DRIVER DISPLAY IN SEQUENCE. DEALER STARR MOTORS OF SUFFOLK, VIRGINIA INDICATED THAT WITHOUT AN ACTIVE CONDITION THEY CANNOT TROUBLESHOOT AND REPAIR SO THEY SENT US BACK OUT ON THE ROAD WITH THIS VEHICLE. ERROR CODE U1817 IS DISPLAYED AS A NON-ACTIVE HISTORICAL DIAGNOSTIC TROUBLE CODE. HITTING A BUMP IN THE ROAD SEEMED TO TRIGGER MOMENTARY RETURN OF CLUSTER FUNCTIONALITY, WITH A RETURN TO NON-FUNCTIONALITY SHORTLY THEREAFTER.

Mileage: 24,000

ON THREE SEPARATE OCCASIONS THE VEHICLE POWER STEERING STOPPED WORKING. ONE EVENT WAS WHILE DRIVING THE VEHICLE AT HIGHWAY APPROVED SPEED ON THE INTERSTATE WHEN THE VEHICLE'S POWER STEERING STOPPED OPERATING SUDDENLY IN HEAVY TRAFFIC ON A CURVE. THE VEHICLE WAS EXTREMELY DIFFICULT TO MANUALLY STEER TO A SAFE LOCATION IN TRAFFIC. NEXT TWO EVENTS HAPPENED AT THE START OF THE DAY SHORTLY AFTER STARTING THE VEHICLE'S ENGINE. A MESSAGE IS DISPLAYED ON THE PANEL "SERVICE POWER STEERING". THERE IS NO POWER STEERING FUNCTIONING WHEN THIS ERROR IS DISPLAYED. WITH EACH EVENT THE NEARBY SERVICE CENTER FOR THE MANUFACTURER HAS NEEDED TO KEEP THE VEHICLE MULTIPLE DAYS TO WORK WITH THE MANUFACTURER ON A SOLUTION. ON ANOTHER ISSUE THE VEHICLE WAS UNABLE TO DRIVE FORWARD OR REVERSE ON FIRST DELIVERY (WITHIN 100 MILES) AND AGAIN AROUND 2500 MILES. THE TRANSMISSION WOULD NOT GO INTO GEAR AND NEEDED THE SERVICE CENTER TO REPROGRAM THE TRANSMISSION TO MAKE IT WORK.

Mileage: 9,500

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE CONTACT MADE A LEFT TURN HOWEVER, THE STEERING WHEEL FAILED TO RETURN TO THE CENTER. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE TYSON CHRYSLER DODGE JEEP RAM 1 SW FRONTAGE RD, JOLIET, IL 60404, (815) 741-5530), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE GROUND TERMINALS NEEDED TO BE TIGHTENED. THE GROUND TERMINALS WERE TIGHTENED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS NOT A KNOWN ISSUE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.

Mileage: 2,500

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE POWER STEERING WOULD CEASED WITHOUT WARNING WHILE TURNING THE STEERING WHEEL TO THE LEFT. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO RELEASE THE STEERING WHEEL TO OPERATE THE VEHICLE AS DESIGNED. THE VEHICLE WAS TAKEN TO FERNELIUS CHRYSLER DODGE JEEP RAM LOCATED AT (11283 N STRAITS HWY, CHEBOYGAN, MI 49721) TWICE HOWEVER, THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS 6,931.

Mileage: 6,931

GETTING READY TO MAKE A LEFT TURN INTO MY DRIVEWAY, WHEN THE STEERING WHEEL WOULDN'T TURN AND A "POWER STEERING UNAVILABLE//SERVICE REQUIRED " MESSAGE POPPED UP ON THE DASH DISPLAY. I AM VERY FORTUNATE THE IT DIDN'T HAPPEN ON A BUSY ROAD. I WAS ABLE TO GET IT INTO THE DRIVEWAY ,BUT THE "POWER STEERING UNAVAILABLE/SERVICE REQUIRED" LIGHT WILL NOT GO AWAY. ALL OF THE PREVIOUS RECALLS HAVE BEEN PERFORMED. DUE TO A PREVIOUS WRECK,THERE IS NO WARRANTY ON THIS TRUCK, BECAUSE OF A RECONSTRUCTED TITLE.THIS TRUCK WAS REPAIRED WITH 1492 MILES ON IT AND NOW HAS 4347 MILES.

Mileage: 4,347

WHEN DRIVING ABOVE 40 MPH THE STEERING STICKS. IT HAPPEMS WHILE DRIVING INTO AND OUT OF TURNS. THE STEERING GRABS/STICKS AND HAS TO BE FORCED TO CORRECT. EXTREMELY DANGEROUS ON OUR 2 LANE ROADS IN HAWAII. ALL OF MY REQUIRED RECALLS HAVE BEEN CORRECTED. THIS IS A NEW ISSUE. I HAVE BEEN NOTICING THIS ISSUE SINCE JUNE 2019.

Mileage: 4,000

AFTER TAKING POSSESSION OF OUR NEW 2019 RAM TRUCK I BEGAN TO DRIVE HOME. AS SOON AS I CAME INTO A LEFT HAND TURN THE STEERING STUCK IN THE 10 OR 11 O'CLOCK POSITION WHEN TRYING TO RETURN TO CENTER. I ALMOST CRASHED INTO ONCOMING VEHICLES. I RETURNED THE TRUCK TO THE DEALERSHIP IMMEDIATELY AND THEY SAID THE STEERING WAS FIXED. WHEN I PICKED IT UP THE SECOND TIME THE STEERING WAS STILL DEFECTIVE. VERY DANGEROUS. I ALMOST GOT INTO AN ACCIDENT SEVERAL TIMES ON THE WAY HOME FOR THE SECOND TIME. THE THREAT OF OVERCOMPENSATION IS A MAJOR CONCERN ALSO.

Mileage: 245

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE LOST POWER STEERING WHICH MADE IT DIFFICULT TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT EXTRA EFFORT WAS REQUIRED TO MANEUVER THE VEHICLE. THE CONTACT STATED THAT A MESSAGE STATING POWER STEERING UNAVAILABLE; SERVICE REQUIRED, WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HALL CHRYSLER RAM LOCATED AT (3152 VIRGINIA BEACH BLVD, VIRGINIA BEACH VA) HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,666.

Mileage: 16,666

POWER STEERING WENT OUT TWICE AND THE DEALERSHIP CAN'T FIND THE ISSUE WHEN THE VEHICLE GETS TO THE DEALERSHIP. IT'S GOING OUT IN THE HIGHWAY AND THE ROADWAY

Mileage: 16,700

I OWN A 2019 RAM 1500 4X2 BIG HORN CURRENTLY WITH 9600 MILES. THIS HAS BEEN AN ONGOING ISSUE SINCE THE TRUCK WAS NEW AND I SEE THAT OTHER RAM OWNERS HAVE HAD A SIMILAR PROBLEM. WHEN TRAVELING AT SPEEDS BETWEEN 40-55 AND IN A LEFT HAND CURVE WITH THE WHEEL BETWEEN 10 & 11 O'CLOCK, THE STEERING WHEEL SEEMS TO CATCH AND NOT RETURN TO CENTER WITHOUT FORCING IT. WHEN THE CORRECTION IS MADE IT MAKES THE TRUCK JERK AND FEEL UNSTABLE AS IT COMES OUT OF THE CURVE.

Mileage: 9,500

WHILE DRIVING TRUCK AT LOW SPEED, POWER STEERING STOPPED WORKING, MAKING IT DIFFICULT TO STEER. WITHIN A MINUTE, THE POWER STEERING RANDOMLY BEGAN WORKING AGAIN. OVER CORRECTION AT THIS POINT COULD HAVE CAUSED A SERIOUS CRASH. CALLED DEALERSHIP AND WAS TOLD TO ACTIVATE ASSIST BUTTON TO HAVE TRUCK TOWED BECAUSE IT IS NOT SAFE TO DRIVE. TRUCK WAS TOWED TO DEALERSHIP FOR SERVICE. WAS TOLD THERE WAS A RECALL FOR THIS ISSUE--LOOSE GROUND WIRE IN FRONT DRIVER FENDER AREA. WAS TOLD ISSUE WAS FIXED. PICKED UP TRUCK. WITHIN WEEKS, LOSS OF POWER STEERING RECURRED WHILE DRIVING AT 35-40 MPH, THEN ABRUPTLY RESUMED IN ABOUT A MINUTE. AGAIN, OVERCORRECTION AT THIS POINT COULD HAVE RESULTED IN SERIOUS CRASH. MY TRUCK HAS SINCE BEEN IN THE SERVICE DEPARTMENT AT THE DEALERSHIP AND IT HAS BEEN OVER 2 MONTHS! THIS QUALIFIES IT AS A LEMON IN ACCORDANCE WITH MY STATE'S LEMON LAW. I'M TOLD THEY ARE NOT ABLE TO REPRODUCE ISSUE AND SO WARRANTY WILL NOT ALLOW THEM TO WORK ON FIXING IT. FILED COMPLAINT WITH FCA AND A CASE WAS OPENED BUT HAVE BEEN BOUNCED AROUND TO SEVERAL CASE MANAGERS AND CURRENTLY NO ONE IS RETURNING MY INQUIRIES. I HAVE REQUESTED A FULL BUY BACK. FEELS LIKE A SMOKESCREEN WITH NOTHING BUT DELAYS AND EXCUSES. THE DEALERSHIP HAS BEEN OUTSTANDING, BUT AT THE MOMENT I HAVE LOST FAITH IN FCA AND THE RAM BRAND.

Mileage: 7,500

WHEN DRIVING SPEEDS ARE IN EXCESS OF 70 MPH STEERING WHEEL DOES NOT RETURN TO CENTER WHEN STEERING ON THE FREEWAY.

Mileage: 3,500

I PURCHASED A 2019 RAM 1500 TWO WEEKS AGO. I QUICKLY STARTED EXPERIENCING POWER STEERING FAILURES (UNEXPECTEDLY), I NOTICED THE AC DIDN'T WORK, AND THE MIRRORS RATCHET WHEN ADJUSTED. I HAD IT LOOKED AT BY A DEALERSHIP WHERE THEY FIXED THE POWER STEERING, AT LEAST TEMPORARILY. OF COURSE WE DIDN'T EXPERIENCE POWER STEERING PROBLEMS UNTIL ME AND MY FAMILY WENT ON A CROSS COUNTRY TRIP. INTERMITTENT POWER STEERING FAILURES IN UNFAMILIAR AREA, AT NIGHT, AND IN POOR WEATHER MADE TRAVELING IN MY NEW TRUCK VERY STRESSFUL. I STILL DON'T HAVE POWER STEERING AND WE ARE GETTING READY TO DRIVE HOME FROM THANKSGIVING ON SATURDAY (IN TWO DAYS). THIS IS EXTREMELY DANGEROUS, I'VE HAD TOO MANY CLOSE CALLS ON THIS TRIP WITH POWER STEERING RE-ENGAGING CAUSING ME TO SERVE OUT OF MY LANE. PLEASE HELP!

Mileage: 9,900

LOST POWER STEERING WHILE BACKING UP A CAMPER TRAILER

WHILE STEERING LEFT, THE STEERING WHEEL GETS HUNG UP, AND DOES RETURN TO CENTER WITHOUT FORCING IT BACK TO CENTER.

Mileage: 2,200

WHILE MAKING A SLIGHT LEFT TURN ABOUT 10 TO 11 O CLOCK STEERING WHEEL IS LOCKING UP AND HAVE TO FORCE THE WHEEL TO CENTER. VERY DANGEROUS IN THE RAIN AND I COULD ONLY IMAGINE WHAT WOULD HAPPEN IN THE WINTER TIME. I NOTICE IT MORE GETTING ON THE ON RAMP OR BACK COUNTRY ROADS WITH A SPEED RANGE FROM 20 TO 45 MPH. THE DEALER CROWN DODGE IN GREENSBORO NC SAYS THAT I NEED TO DO A 4 WHEEL ALIGNMENT TO MAKE SURE RIGHT AND THAT I HAVE TO PAY FOR BECAUSE ITS NOT COVERED UNDER WARRANTY. TRUCK HAS 12160 MILES. CODE IN THE SYSTEM FOR STEERING ANGLE SENSOR. THIS IS UNSAFE AND MY TRUCK HAS BEEN SITTING AT THE DEALERSHIP FOR WEEKS NOW WITH NO FINAL REPAIR.

Mileage: 7,400

STEERING WHEEL WILL STICK AND NOT RETURN TO CENTER WHEN TURNING LEFT OR VEERING LEFT AT HIGHWAY SPEEDS AND WHEN ENTERING ON RAMPS TO HIGHWAYS. THIS CAN BE A SERIOUS SAFETY ISSUE AS IT TAKES EXCESSIVE FORCE TO BRING THE WHEEL BACK TO CENTER, WHICH COULD LEAD TO OVERCOMPENSATION AND EVENTUALLY WRECKING.

Mileage: 19,000

STEERING SEEMS TO STICK TO THE LEFT AT 40 MPH AND UP.ALMOST STICKS AT 10-11 OCLOCK..MUST BE FORCEFULLY RETURNED TO CENTER LINE.SEEMS TO OVER AND UNDER STEER NEEDS TO BE CONSTANTLY MANAGED.IT IS DANGEROUS.

Mileage: 1,000

I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. THIS IS DANGEROUS' MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT. HAVING TO PULL THE VEHICLE OUT OF A TURN WHEN IT'S TRYING TO GO INTO ONCOMING TRAFFIC.

Mileage: 10,000

I'M HAVING AN ISSUE WITH THE STEERING ON MY NEW 2019 RAM 1500 NEW BODY LARAMIE LONGHORN. I NOW HAVE 10,000 MILES ON THE VEHICLE. I NOTICED THIS WHEN I FIRST OBTAINED DELIVERY. MOST OF MY DRIVING HAS BEEN ON RATHER STRAIGHT ROADS WITH A FEW CURVES. I'M IN COLORADO ON THE EAST SIDE OF THE MOUNTAINS. THIS WEEK WE TOOK A TRIP UP INTO THE MOUNTAINS. TOOK SOME PAVED BACK ROADS AND OFF THE INTERSTATE DRIVING. DROVE ABOUT 12 HOURS. WHEN TURNING THE WHEEL TO THE RIGHT FOR A CURVE IN THE ROAD, THE STEERING WHEEL CENTERS CORRECTLY, AS ALL VEHICLES WOULD THAT ARE ALIGNED PROPERLY. HOWEVER, A LEFT HAND CURVE AT JUST ABOUT ANY SPEED, HAS A CATCH IN IT. IT WILL WANT TO CONTINUE TURNING LEFT EVEN AFTER I'M OUT OF THE CURVE. IT'S AS IF THERE'S A HIGH SPOT IN A ROUND GEAR OR A TIGHT COG IN A GEAR. I HAVE TO PUT PRESSURE ON THE WHEEL TO PULL IT BACK. I'VE HAD THE ALIGNMENT CHECKED. I MENTIONED SOMETHING TO THE DEALER AFTER FIRST NOTICING IT, AND HE SUGGESTED THE BUTTON THAT WILL PULL BACK THE WHEEL WHEN THE TRUCK WANDERS OUT OF THE LANE. BUT, IT WILL DO THAT WHEN IT'S IN FUNCTION OR WHEN I DISABLE IT. THE STEERING, I'VE BEEN TOLD, IS NOT MECHANICAL BUT ELECTRONIC. I KNOW NOTHING ABOUT THAT TYPE OF STEERING. I'VE DRIVEN TRUCKS ALL MY LIFE, HAVING A CLASS 1 LICENSE YEARS AGO. 18 WHEELERS, ETC.. I'M 75. NEVER HAD THIS ISSUE WITH ANY VEHICLE. ANY ADVICE? I HAVE AN APPOINTMENT WITH THE DEALER SERVICE DEPARTMENT IN ABOUT 10 DAYS TO TAKE IT IN FOR A LOOK SEE. THIS IS DANGEROUS.. MY WIFE COULD NOT DRIVE THIS VEHICLE. IT WOULD FREAK HER OUT HAVING TO PULL THE STEERING BACK OUT OF ONCOMING TRAFFIC.

Mileage: 10,000

AFTER TRAVELING AT HIGHWAY SPEEDS, APPROXIMATELY 70 MPH, FOR 10 TO 20 MINUTES THE STEERING WILL STICK AT AROUND THE 1100 TO 1000 O'CLOCK POSITION DURING LEFT HAND TURNS ON INTERSTATES. IF LEFT ALONE THE STEERING WILL NOT REALIGN AT THE 12 O'CLOCK POSITION AND VEHICLE WILL CONTINUE TO VEER LEFT . YOU MUST MANUALLY STEER RIGHT PAST A NOTICEABLE DETENT IN THE STEERING PATH TO RETURN THE WHEEL TO CORRECT POSITION. THE LONGER YOU DRIVE THE MORE NOTICEABLE THE STICKING BECOMES AND MORE FORCE IS REQUIRED TO BRING THE WHEEL BACK TO CENTER. AS THE FORCE REQUIREMENT INCREASES THE INCREASE OF OVERCORRECTIONS OCCURS. THIS IS QUICKLY BECOMING VERY DANGEROUS. OF NOTE IS THE FACT THIS WILL NOT OCCUR BELOW HIGHWAY SPEEDS EVEN AFTER TRAVELING AT HIGHWAY SPEEDS FOR 20 MINUTES. ONCE YOU GO BELOW 60 THE MALFUNCTION WILL NOT DUPLICATE. THIS VEHICLE HAS HAD ALL REQUIRED RECALL REPAIRS FOR GROUND CABLE PRIOR TO PURCHASE. MAINTENANCE APPOINTMENT WITH DEALER IS SET WITHIN THE WEEK.

Mileage: 2,300

FEELS LIKE THE STEERING IS STICKING WHEN TURNING LEFT AND RIGHT WHEN TURNING.

Mileage: 12,000

TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING AT NIGHT, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO PULL OVER AS THE BRAKES WERE MALFUNCTIONING. THE CONTACT KEPT TRYING TO TURN OFF THE VEHICLE AND THE INSTRUMENT PANEL INDICATORS KEPT FLASHING. AFTER FIFTEEN MINUTES, THE VEHICLE FINALLY STARTED UP AND FUNCTIONED NORMALLY WHILE THE INDICATORS WERE STILL FLASHING. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

WHILE MY 2019 RAM 1500 IS IN MOTION, IT HAS A PULL / DRIFT TO THE RIGHT. THE PULL / DRIFT TO THE RIGHT OCCURS WHEN LIGHTLY HOLDING THE STEERING WHEEL OR MOMENTARILY LETTING GO OF THE STEERING WHEEL. THE PULL / DRIFT TO THE RIGHT OCCURS ON ALL TYPES OF ROAD SURFACES. THE GRADE OF THE ROAD DOES IMPACT THE PULL / DRIFT AS IT IS EXAGGERATED WITH A STEEPER RIGHTWARD GRADE, HOWEVER IT WILL DRIVE STRAIGHT IF THE ROAD HAS A SLIGHT LEFTWARD GRADE. WITH A MILD RIGHTWARD GRADE, I HAVE TO PUT A LITTLE LEFTWARD PRESSURE ON THE STEERING WHEEL TO KEEP IT FROM VEERING RIGHT. THIS OCCURS AT SPEEDS OF 10 TO 80MPH ON CITY STREETS AND HIGHWAYS. IF THE DRIVER GETS DISTRACTED FOR A MOMENT, THE VEHICLE WILL UNINTENTIONALLY CHANGE LANES OR PULL THE VEHICLE OFF THE ROAD. I HAVE HAD IT SERVICED AND THE ALIGNMENT CHECKED 4 TIMES AT CORWIN CHRYSLER DODGE JEEP RAM IN FARGO, ND AND THEY TELL ME THE ALIGNMENT IS WITHIN SPEC AND THERE IS NOTHING ELSE THEY CAN DO. TIRE PRESSURE IS EQUAL IN ALL FOUR TIRES. THE SERVICE MANAGER STATES A RIGHTWARD PULL IS CHARACTERISTIC OF NEW VEHICLES. I DO NOT BELIEVE MY VEHICLE, NOR ANY ANYONE ELSE'S, SHOULD BE PULLING TO THE RIGHT AND POTENTIALLY CAUSING A MOTOR VEHICLE CRASH. THE TRUCK SHOULD DRIVE STRAIGHT WITH THE EXCEPTION OF OUTSIDE INFLUENCES SUCH AS STEEP ROAD GRADES, HIGH CROSS WINDS, ETC.

Mileage: 50

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL MADE A GRINDING NOISE WHEN TURNED LEFT OR RIGHT. THE FAILURE OCCURRED ON A DAILY BASIS. THE VEHICLE WAS TAKEN TO GOLLING CHRYSLER DODGE JEEP RAM OF CHELSEA (1500 S MAIN ST, CHELSEA, MI 48118, (734) 475-8661) FOUR TIMES, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS PURCHASED IN MAY OF 2018. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 31,000.

Mileage: 31,000

WHEN DRIVING FOR ABOUT ONE HOUR WHEN TURNING TO THE LEFT THE STEERING STICKS AND I HAVE TO MANUALLY BRING IT TO CENTER. IT WILL NOT RETURN TO CENTER UNLESS I TURN IT TO THE RIGHT. ITS ENTERTAINMENT AND IVE HAD IT INTO THE DEALERSHIP MENY TIMES. THIS IS VERY DANGEROUS AND MAY LOSE CONTROL BY OVERCOMPENSATING FOR IT. I HAVE HAD ALL THE UPDATES AND RECALLS PERFORMED ON THE TRUCK BUT NOTHING HAS RESOLVED THE PROBLEM. DOGE NEEDS TO ADDRESS THIS ISSUES ASAP.

Mileage: 1,200

STEERING STICKS WHEN IN A LEFT TURN AT HIGHWAY SPEED HAVE TO FORCIBLY RECENTER IT WHEN COMING OUT OF THE TURN IT WILL KEEP TURNING LEFT IF PRESSURE ON THE WHEEL IS RELAXED.

Mileage: 630

STEERING WHEEL OCCASIONALLY DOES NOT RETURN TO CENTER WHEN TURNING LEFT. I CAN LET GO OF STEERING WHEEL AND IT WILL STICK IN THE 10 O'CLOCK POSITION FOR EXAMPLE.

Mileage: 10,400

WHILE STEERING LEFT AND RIGHT, THE POWER STEERING SEEMS TO INTERMITTENTLY GO OUT, IT HAPPENS OFF AND ON, AND YOU HAVE TO HOLD ON TIGHTLY TO THE STEERING WHEEL OR YOU WILL LOOSE CONTROL, I TOOK IT TO THE DEALER AND THEY TELL ME IT IS NORMAL FOR THIS TRUCK WHICH I STRONGLY DISAGREED WITH THEM, A NEW TRUCK OR ANY NEW CAR DOES NOT JUST LOOSE STEERING

Mileage: 500

STEERING KEEPS INTERMITTENTLY STICKING WHEN TURNING LEFT

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED A U-CONNECT SYSTEM NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 19V020000 (STEERING), 19V407000 (AIR BAGS AND SEAT BELTS), AND 19V067000 (SERVICE BRAKES, HYDRAULIC). PERFORMANCE DODGE RAM (555 MANTUA PIKE, WOODBURY, NJ 08096, (856) 848-5008) WAS CONTACTED AND STATED THAT THEY WOULD FOLLOW-UP WITH A RESPONSE. THE CONTACT DID NOT RECEIVE A RESPONSE AND WAS UNABLE TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2019 RAM 1500. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS AND MAKING LEFT TURNS, THE STEERING WHEEL MOMENTARILY SEIZED BEFORE RETURNING TO THE CENTER POSITION. THE CONTACT STATED THAT THE FAILURE WAS NOT PRESENT WHEN MAKING RIGHT TURNS. THE VEHICLE WAS TAKEN TO MCCLURG CHRYSLER DODGE JEEP (LOCATED AT 125 N CENTER ST, PERRY, NY 14530, (585) 969-3496) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE MECHANIC WAS ABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE MECHANIC PERFORMED MINOR ADJUSTMENTS ON THE FRONT SUSPENSION AND STEERING; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. *BF*JB

Mileage: 3,200

WHEN TURNING THE STEERING WHEEL BACK TO THE CENTER FROM THE LEFT, THERE SEEMS TO BE A CATCH AND IT RESISTS TURNING. IT SEEMS TO MATCH OTHER RECALLS OUT THERE, BUT MY VIN WAS NOT INCLUDED IN ANY OF THE CURRENT, DOCUMENTED RECALLS.

Mileage: 2,600

PURCHASED TRUCK IN DEC 2018. ABOUT A MONTH IN AROUND 2000 MILES STARTED EXPERIENCING THE STEERING WHEEL STICKING AROUND THE 11:00 POSITION AT HIGHWAY SPEEDS. I DRIVE 1500 TO 2000 MILES A MONTH AND AFRAID I AM GOING TO OVERCORRECT ESPECIALLY IN HEAVY TRAFFIC. SPOKE WITH DEALERSHIP AND THEY DO NOT HAVE A SOLUTION FOR THE PROBLEM. HAD THE RECALL TAKEN CARE OF ON THE BATTERY CABLE AND THIS DID NOT CORRECT THE ISSUE EITHER. FEELS LIKE A PROBLEM IN THE STEERING LINKAGE. I HAVE ALSO STARTED NOTICING WHICH FEELS LIKE THE TRUCK IS STARTING TO FLOAT SIDE TO SIDE AND AM HAVING TO CORRECT TO KEEP IT IN THE LANE. THIS TRUCK DOES NOT HAVE LANE ASSIST ON IT SO THAT COULD NOT BE THE PROBLEM.

Mileage: 2,000

STEERING STICKS WHEN TURNING LEFT ON CURVY ROADS AND THE TRUCK FEELS LIKE ITS STRADDLING A HUMP, THIS HAPPENS WHILE DRIVING AT SPEEDS FROM 5 TO 40 MILES AN HOUR SO FAR. I JUST PICKED THE TRUCK UP BRAND NEW FROM THE DEALER, I WILL BE CONTACTING DEALER TO SEE IF I CAN GET SERVICE AS SOON AS POSSIBLE, I LOOKED UP THIS PROBLEM ON THE WEB, AND FOUND A FEW OTHERS ON RAM FORUM .COM WITH THE SAME PROBLEM, AFTER SEVERAL VISITS TO THE DEALER THE DEALER REPLACED THE STEERING RACK WHICH SEEMED TO RESOLVE THERE PROBLEM. THE STEERING SEEMS TO STICK WHILE IN A SLIGHT LEFT TURN AND DOESN'T WANT TO RETURN TO CENTER, UNLESS I APPLY MORE PRESSURE TO TURN BACK TO STRAIGHT. ALSO THE TRUCK FEELS A LITTLE WOBBLY, AND LIKE ITS STRADDLING A HUMP IN THE ROAD, TURNS TO THE RIGHT ARE FINE IT HAS NO PROBLEM GOING RIGHT JUST LEFT.*DT CONSUMER STATE THE ANSWER TO DID IT TAKE FORCE TO RETURN THE WHEEL BACK TO CENTER IS NOT MUCH FORCE, MAYBE A POUND OR TWO OF FORCE. THE OTHER QUESTION ABOUT ANY WARNING LIGHTS OR BUZZERS IS NOTHING COMPLETELY SILENT. *JB

Mileage: 2,200

PURCHASED 2019 RAM 1500 AROUND 9/8/2018 ONE WEEK AFTER HAVING IT THE STEERING WHEEL STARTED STICKING ONLY WHEN TURNING TO THE LEFT AT HIGHWAY SPEEDS. SINCE THEN THE PROBLEM HAS GREATLY INCREASED. THIS DOES IT AS STATED ON SWEEPING TURNS ON THE INTERSTATE OR HIGHWAY SPEEDS ONLY. I HAVE TO JERK THE STEERING WHEEL BACK TO THE RIGHT IN A HARD MOTION TO GET THE TRUCK GOING BACK STRAIGHT AFTER THESE TURNS. THIS IS SCARY AND CAUSES THE TRUCK TO SWAY AT SUCH SPEEDS. THERE WAS A RECALL ON THE STEERING HOWEVER THIS DID NOT CORRECT THE ISSUE. IT IS CURRENTLY IN ITS 4TH TRIP TO THE DEALERSHIP FOR REPAIR. THIS HAS BEEN GOING ON FOR 9 MONTHS WITHOUT BEING CORRECTED. IT IS TO THE POINT I HAVE PARKED THE TRUCK AS I DO NOT FEEL SAFE IN DRIVING IT.

Mileage: 250

WHEN VEHICLE IS AT HIGHWAY SPEED AND GOING INTO LEFT HAND CORNERS, THE STEERING WHEEL STICKS IF YOU GO PAST THE TEN O CLOCK POSITION. IT HAPPENS ONLY AFTER DRIVING AT HIGHWAY SPEEDS FOR A PERIOD OF TIME. IT DOES NOT HAPPEN ON RIGHT TURNS, THE WHEEL COMES BACK, BUT INTERMITTENTLY. ALMOST FEELS LIKE A WOBBLE?

Mileage: 2,500

WAS DRIVING AND MY STEERING WHEEL LOCKED UP HAD TO TURN OFF THE TRUCK IN THE MIDDLE OF THE ROAD. WAS TURNING IN THE TURN LANE WHILE BRAKING AT THE TIME

Mileage: 536

SINCE PURCHASE MY 2019 RAM TRUCK HAS LOTS OF ISSUES WITH THE 12 INCH SCREEN. IT CONTROLS EVERYTHING ON THE TRUCK. THE SCREEN GOES BLANK ALL THE TIME AND YOU ARE NOT ABLE TO CONTROL ANY THING ON THE TRUCK , STEPS , AIR CONDITION, HEAT ETC.... WHEN THE SCREEN ACTS UP THE AUTO RETRACTABLE RUNNING BOARDS STAY OUT UNTIL AROUND 15 MPH. ALSO THE AC AND HEAT WILL AUTOMATICALLY COME ON AND YOU CANT SHUT IF OFF, NO CONTROLS WILL WORK. I HAVE 27 VIDEOS OF MY TRUCK NOT WORKING RIGHT AND ALL DEALER SAYS IS SORRY WE CANT DUPLICATE. THE STEERING IS ALSO ALWAYS OFF. THE STEERING WHEEL GETS OFF TO THE LEFT THEN GOES OFF TO THE RIGHT. DEALER STATES IT TAKES 500 MILES FOR IT TO AUTO ALIGN IT SELF TO RE LEARN CENTER. FEEL FREE TO CALL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

Mileage: 100

AFTER ~ 1000 MILES THE STEERING WHEEL DOES NOT RE-CENTER WHILE MAKING LEFT TURNS - EITHER ON EXIT/ENTRY RAMPS (BROAD SLOW TURNS) OR HARD LEFT TURNS. STEERING FIGHTS YOU TO BRING WHEEL AND TRUCK BACK TO CENTER. THIS HAPPENS AFTER DRIVING FOR AT LEAST 30 FOR 40 MINUTES AND IS ONLY FOR LEFT TURNS. IT DOES NOT HAPPEN FOR RIGHT TURNS. HAPPENS AFTER AND DURING HIGHWAY DRIVING. WHEN TURNING RIGHT, THE TURN HAPPENS AND THEN THE WHEELS NATURALLY RE-CENTER. THIS IS HARD TO DESCRIBE AND A SHORT TEST DRIVE DOES NOT PRODUCE THE PROBLEM. IT HAS TO BE DRIVEN FOR AT LEAST 30 MINUTES MOSTLY AT HIGHWAY SPEED. THIS IS HAPPENING FREQUENTLY..

Mileage: 1,000

TL* THE CONTACT OWNS A 2019 RAM 1500. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 19V020000 (STEERING) AND 19V067000 (SERVICE BRAKES, HYDRAULIC). APPLE CHRYSLER DODGE JEEP RAM OF HANOVER (200 EISENHOWER DR, HANOVER, PA 17331, 717-637-1101) WAS UNABLE TO SCHEDULE AN APPOINTMENT WITHIN A REASONABLE TIME FRAME DUE TO THE PART BEING ON A NATION-WIDE BACKORDER. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING 50 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT REGAINED CONTROL AND TOOK THE VEHICLE TO BONIFACE-HIERS CHRYSLER DODGE JEEP (1775 E MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FL 32952, (321) 452-8181) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,350. *DT *TR

Mileage: 1,350

WHILE DRIVING FOR ABOUT HALF HOUR AT 50MPH OR MORE THE STEERING SEEMS TO STICK WHEN I MAKE SLIGHT LEFT OR RIGHT TURNS TO SWITCH LANES OR MAKE SMALL TURNS. BEEN TO THE DEALER 4 TIMES FOR THE ISSUE AND THEY CAN'T FIND ANYTHING WRONG. OTHER OWNERS ARE HAVING THE SAME ISSUE.HTTPS://WWW.CARCOMPLAINTS.COM/RAM/1500/2019/STEERING/STEERING.SHTML#27

Mileage: 40

WHILE DRIVING AT HIGHWAY SPEEDS, INITIATING A SWEEPING LEFT HAND TURN, LIKE AN ON-RAMP, THE STEERING WHEEL 'STICKS' TO THE LEFT WANTING TO CONTINUE A SWEEPING LEFT TURN AND REQUIRING A SIGNIFICANT PULL TO FORCE RECENTERING THE TRUCK. (DESCRIBES LIKE BREAKING A BOLT LOOSE). INTERMITTENT REPLICATION REQUIRING HIGHWAY SPEEDS MEANS DEALERSHIP IS WRITING IT OFF AS 'NORMAL OPERATION'.

Mileage: 200

I TOOK MY TRUCK INTO THE DEALERSHIP FOR PROBLEMS WITH THE FUEL ECONOMY BEING SEVERELY BELOW THE EPA RATING. WHILE AT THE DEALERSHIP, I FOUND OUT THAT THE DEALERSHIP SOLD ME A BRAND NEW TRUCK WITH TWO OPEN RECALLS THAT WERE UNREPAIRED. I BELIEVE THIS IS ILLEGAL.

SAFETY RECALL FOR STEERING GROUND CABLE WAS FIXED BY DEALER AND MY POWER STEERING IS STILL INTERMITTENTLY GOING AWAY CAUSING STEERING TO LOCK UP TEMPORARILY. TAKING BACK TO DEALER FOR SECOND TIME TO SEE IF THEY CAN FIX IT. IT IS NOT SAFE AND ALMOST CAUSED ME TO CROSS THE CENTER LINE AT 55 MPH AND HIT A CAR HEAD ON.

Mileage: 6,800

VEHICLE STEERING STICKS DURING LEFT TURNS AT HIGHWAY SPEEDS. AFTER VEHICLE HAS BEEN DRIVEN FOR APPROX 1 HOUR, DURING LEFT TURNS AT HIGHWAY SPEEDS, 65+ MPH, THE STEERING WILL HOLD AT APPROXIMATELY THE 10 O'CLOCK POSITION RESULTING IN UNPREDICTABLE AND UNSAFE DRIVING CONDITIONS. DUE TO THE REQUIREMENT OF HIGHWAY SPEEDS AND APPROX 1 HR DRIVE TIME, DEALERSHIPS WON'T TAKE THE EFFORT TO BE ABLE TO REPLICATE THIS SAFETY ISSUE. WITHOUT REPLICATION BOTH THE DEALERSHIP AND RAM CUSTOMER SERVICE CONSIDER IT A NON ISSUE. THIS ISSUE IS NOT RELATED TO THE GROUND RECALL ALREADY ISSUED FOR THE 2019 RAMS. THIS SAFETY ISSUE IS ALSO REPORTED BY NUMEROUS OTHER 2019 RAM OWNERS IN ONLINE FORUMS. EFFORTS TO GET THIS ISSUE RESOLVED THROUGH THE DEALERSHIP AND RAM CUSTOMER SUPPORT HAVE BEEN UNSATISFACTORY. THIS IS NOT A MINOR PROBLEM AND COULD RESULT IN SERIOUS DAMAGE OR LOSS OF LIFE ON THE ROAD. JUST BECAUSE A PROBLEM CANNOT BE REPLICATED IN A SHORT TEST DRIVE DOES NOT EQUATE TO THEIR NOT BEING A MAJOR SAFETY CONCERN ON THESE VEHICLES.*DT CONSUMER HAD THE RECALL PERFORMED AND THE STEERING PROBLEM IS STILL PRESENT. WHEN THE STEERING WHEEL STICKS YOU HAVE TO APPLY SOME EXTRA FORCE TO GET IT TO RETURN TO CENTER AS WELL AS SOMETIMES IT WILL HOLD MOMENTARILY AND JERK BACK ON ITS OWN. THE CONCERN IS THE UNPREDICTABILITY OF IT AND THE POTENTIAL OVER/UNDER STEER AT HIGHER SPEEDS. ONCE THE PROBLEM PRESENTS ITSELF AFTER LONGER PERIODS OF DRIVING IT WILL ALSO THEN DO IT OCCASIONALLY AT SLOWER SPEEDS AS WELL. THERE HAVE NOT BEEN ANY CHIMES OR MESSAGES THAT APPEAR ON THE INSTRUMENT PANEL. IT HAS BEEN IN TO SERVICE BUT THEY HAVE BEEN UNABLE TO REPLICATE. UNFORTUNATELY THIS ISSUE HAS ONLY APPEARED DURING LONGER ROAD TRIPS AT INTERSTATE SPEEDS WITH LONG LEFT TURNS SO IT IS UNLIKELY A DEALER WOULD BE ABLE TO REPLICATE IT ON A SHORT TEST DRIVE. I KNOW FROM THE FORUMS THAT PEOPLE WITH SIMILAR ISSUES HAVE HAD IT RESOLVED WITH THE REPLACEMENT OF THE STEERING RACK. *JB

Mileage: 4,800

STEERING IS STIFF WHEN COMING OUT OF A LEFT TURN. VERY RELUCTANT TO COME BACK TO ZERO ALMOST AS IF THERE IS A DEAD SPOT IN THE STEERING RACK ITSELF.

Mileage: 1,700

TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN, THE VEHICLE JOLTED FORWARD AND CRASHED INTO A SECOND VEHICLE. AFTER THE COLLISION, THE FRONT DRIVER'S SIDE WHEEL WAS DAMAGED AND POINTED TO THE LEFT OF THE VEHICLE. WHEN TURNING THE STEERING WHEEL, THE FRONT WHEELS DID NOT TURN IN EITHER DIRECTION. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A COLLISION CENTER FOR REPAIRS. APPROXIMATELY THREE MONTHS LATER, THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 10 MPH AND MAKING A LEFT TURN. THE VEHICLE WAS TOWED BACK TO THE COLLISION CENTER. UPON INSPECTION, IT WAS DISCOVERED THAT THE STEERING MECHANISM KNUCKLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

WHILE DRIVING, POWER STEERING UNAVAILABLE CAUTION FOLLOWED BY SERVICE SUSPENSION IMMEDIATELY. POWER STEERING IS LOST WHILE DRIVING AND INTERMITTENTLY COMES BACK OR IS LOST. I HAVE TAKEN TO THE DEALERSHIP TWICE AND THEY 'CAN'T FIND ANYTHING WRONG'. THIS IS EXTREMELY DANGEROUS WHILE DRIVING AT 50-70 MPH ON THE HIGHWAYS AND INTERSTATE.

Mileage: 10,200

WHILE DRIVING 40 MPH VEHICLE INDICATED POWER STEERING FAILURE. POWER STEERING SERVICE NEEDED. I WAS DRIVING AND COULD NOT RUN STEERING WHEEL APPROACHING TURN. ALMOST DIED UNABLE TO TURN WHEEL. VEHICLE ONLY HAS 10024 MILES AND PURCHASED BRAND NEW. A CATASTROPHIC ACCIDENT INVOLVING MY FAMILY AND OTHERS COULD HAVE OCCURRED. I HAVE LOOKED INTO THIS VIA FORUMS FOR 2019 RAM 1500 AND THERE SEEMS TO BEEN MULTIPLE ISSUES REPORTED WITH SIMILAR ISSUES. PLEASE PLEASE PLEASE FOLLOW UP WITH FCA TO ADDRESS POWER STEERING FAILURE ISSUES AS DEADLY CONSEQUENCES CAN HAPPEN. PLEASE DO NOT WAIT ON THIS.

Mileage: 10,023

LOST POWER STERRING TWICE. TOOK TO DEALER WITH A RECALL I SAW ABOUT 12 VOLT BATTERY GROUND FASTENER MAY BE LOOSE. HAD IT CHECKED OUT AND ABOUT 5 DAYS LATER LOSS POWER STERRING AGAIN. POWER STERRING DID NOT COME BACK.HAD TRUCK FLATBEDED TO DEALER. THEY SAID POWER STERRING RACK WAS SHOT.HAVE TO WAIT ABOUT 2 TO3 WKS. FOR PARTS AND REPAIR.THE TRUCK HAS ABOUT 1600 MILES ON IT (SUCKS). WAS IN PARKING LOT FIRST TIME,THANK GOD.IN DRIVEWAY SEC. TIME

Mileage: 1,600

POWER STEERING WENT OUT MULTIPLE TIMES. WOULD WORK AFTER RESTARTING TRUCK THEN GO OUT AGAIN. TOOK IT TO THE DEALERSHIP TO FIX THEN WENT BACK OUT AGAIN AFTER SERVICING. ALSO HAVE OTHER SERVICE MESSAGES FOR SUSPENSION AND LANE CONTROL. CHECK ENGINE LIGHT CAME IN AFTER BEING SERVICED TWICE. TRUCK IS NOW IN THE SHOP FOR THE 4TH TIME WITH MORE ELECTRICAL ISSUES. IT THROWS NEW CODES EVERYTIME. LASTEST CODES: IMPLAUSIBLE DATA RECEIVED FROM TCM, CALIBRATION MISMATCH, IMPLAUSIBLE DATA RECEIVED FROM RF HUD AND FROM RADIO, BATTERY VOLTAGE CIRCUIT VOLTAGE BELOW THRESHOLD, IMPLAUSIBLE DATA RECEIVED FROM CRUISE CONTROL SWITCH, EDU NOT INITIALIZED, IMPLAUSIBLE/MISSING TRANSMISSION MESSAGE.

Mileage: 9,000

POWER STEERING ON THE VEHICLE FAILED TO WORK WITH ONLY 1,000 MILES SINCE PURCHASED.

WHILE DRIVING HOME ON THE HIGHWAY APPROXIMATELY 20 MILE COMMUTE WHEN MAKING LEFT TURNS THE POWER STEERING STOPS WORKING AT A SPECIFIC AREA OF THE TURNS. DOES NOT HAPPEN WHILE MAKING RIGHT TURNS. THE LONGER YOU DRIVE THE MORE FREQUENT THE PROBLEM SHOWS UP. WHEN YOU FIRST START THE TRIP DOES NOT SHOW UP RIGHT AWAY TEN AFTER 18-20 MILES WILL START TO SHOW THE PROBLEM AT LOWER SPEEDS BETWEEN 35-40 MPH. DUE TO WHAT I CONSIDER AN UNSAFE CONDITION IN THE STEERING I PUT THE VEHICLE INTO THE DEALERSHIP BEFORE AN ACCIDENT OR WORSE OCCURS. THE SERVICE MANGER TOOK THE VEHICLE OUT FOR A TEST DRIVE FOR 20 MILES AND DID EXPERIENCE THE ISSUE WITH STEERING. THE DEALERSHIP HAS NOT FOUND ANYTHING AFTER 3 DAYS AND IS IN CONTACT WITH CHRYSLER.

Mileage: 2,400

AFTER DRIVING FOR ABOUT 10MIN IN TOWN (30-50MPHS) THE POWER STEERING WARNING WENT OFF AND POWER STEERING FAILED IN TRAFFIC FOR ABOUT 90 SEC BEFORE RETURNING.

Mileage: 1,650

THE VEHICLE INITIALLY HAD A REPORTED STEERING FAILURE TWICE ON DECEMBER 19TH. THIS WAS REPORTED TO NHTSA UNDER FILE 1162423. THE VEHICLE WAS TAKEN TO THE DEALER THE SAME DAY. THE DEALER WAS UNABLE TO DETERMINE WHY THIS OCCURRED. THEN, AGAIN ON DECEMBER 30TH THIS OCCURRED AGAIN AT HIGHWAY SPEED, ALMOST CAUSING A COLLISION. IMMEDIATELY CONTACTED THE DEALER AGAIN AND THE DEALER WAS CONCERNED OVER SAFETY ISSUE AND OFFERED A RENTAL VEHICLE WHILE INSPECTING THE VEHICLE. ON THE WAY TO THE DEALER THIS MORNING, THE POWER STEERING TURN OFF AND AGAIN THE MESSAGE CENTER DISPLAYED IN RED " POWER STEERING UNAVAILABLE SERVICE REQUIRED".. THIS WAS DISPLAYED ON THE PRIOR OCCASIONS.... WHILE DRIVING SLOWLY TO THE DEALER THIS LOSS OF STEERING OCCURRED ANOTHER 3 TIMES INTERMITTENTLY WITH ANOTHER WARNING "SERVICE AIR SUSPENSION IMMEDITALEY".... KEEP IN MIND THAT WHEN THE POWER STEERING LEAVES WITH ELECTRONIC STEERING VERY LITTLE CONTROL REMAINS. SINCE THIS HAS BEEN REPORTED TO THE DEALERS AND ALSO TO NHTSA NUMEROUS TIMES FROM VARIOUS GEOGRAPHIC AREAS SINCE AUGUST 2018 I AM SURPRISED THAT A RECALL HAS NOT BEEN ISSUED AND OR A REMEDY THROUGH THE DEALERS.

Mileage: 9,255

STARTED TRUCK IN A PARKING LOT AND STARTED TO PULL AWAY, WENT TO TURN AND TRUCK WENT STRAIGHT TILL IT INDICATED TO 'SERVICE POWER STEERING.' ONCE I REALIZED IT HAD LOST ALL POWER STEERING I WAS ABLE TO LIMP IT HOME WITH MUCH EFFORT TO MAKE TURNS. TRAFFIC WAS LIGHT SO WAS ABLE TO USE MULTIPLE LANES TO MAKE TURNS. WHILE DRIVING HOME HOWEVER, ABOUT 65 MPH THE POWER STEERING CAME BACK ON PULLED THE TRUCK HARD TO THE RIGHT AND CENTERED BACK UP, THEN QUIT AGAIN AFTER THREE MILES.

Mileage: 1,996

I WAS DRIVING DOWN INTERSTATE I95, WHEN I GOT AN ALARM ON MY DASHBOARD SAYING MY POWER STEERING WAS UNAVAILABLE, AND I HAD NO POWER STEERING, I TOOK MY TRUCK TO THE DEALER AND THEY CHECKED FOR LOOSE WIRES AND CHANGED THE PCM MODULE AND THE BATTERY SENSOR, MY TRUCK HAS BEEN THERE 3 TIMES AS THIS LAST FROM ANYWHERE FROM 10 SECONDS TO 10 MINUTES, AND HAS BEEN DOING THIS 6-10 TIMES A DAY

Mileage: 10,000

REPORTED THIS YESTERDAY AND UNABLE TO UPDATE IN THE SYSTEM. BROUGHT VEHICLE TO DEALER AFTER THE 2 FAILURES... UNABLE TO REPLICATE DEALER PROCESS A RECALL AND AN UPDATE. NOT CERTAIN IF THIS STEERING ISSUE IS RESOLVED. FILED UNDER COMPLAINT NUMBER 11162423 DATED 12/19/18 *DSY

Mileage: 9,000

TODAY AT 8:45 AM MY VEHICLE LOST ITS STEERING WHILE BACKING IN A PARKING LOT. THEN AGAIN WHILE ENTERING STATE ROUTE 12 IN CLAYTON, NY. THE STEERING RETURNED AFTER RESTARTING THE VEHICLE. THEN WHILE DRIVING IN TRAFFIC THE STEERING AGAIN FAILED. I STOPPED AND PULLED VERY HARD AND THE VEHICLE SLOWLY TURNED ONTO THE NEXT ROAD ON MY RIGHT. I DROVE FOR SEVERAL MILES WITH THE STEERING RETURNING OCCASIONALLY. DODGE RAM DEALER WAS ABOUT 5 MINUTES AWAY AND SLOWLY ARRIVED AT DEALER. THEY ARE CHECKING IT NOW. THE VEHICLE IS A 2019 WITH SLIGHTLY OVER 9000 MILES. THIS EVENT WAS EXTREMELY VERY CLOSE TO SERIOUS ACCIDENT.

TL* THE CONTACT OWNS A 2019 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING INADVERTENTLY LOST POWER FOR A FEW SECONDS AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

TRUCK MAKE CLUNKING NOISE THROUGHOUT THE CHASSIS WHILE TURNING.

Mileage: 100

VEHICLE IN A LEFT HAND TURN OVER 30 MPH WILL NOT CORRECT ITSELF AND HAS TO BE MANUALLY CORRECTED OR THE VEHICLE CONTINUES TURNING LEFT. RAM ACKNOWLEDGES THE PROBLEM BUT NO SOLUTION AS OF THIS DATE DECEMBER 1, 2019. RAM RAPID RESPONSE TEAM STATED "IF CUSTOMER MAINTAINS CONTACT WITH THE STEERING WHEEL THEIR IS NO SAFETY ISSUE."

Mileage: 525

WHILE DRIVING IN DALLAS OVER THE WEEKEND, THE TRUCKS POWER STEERING BECAME UNAVAILABLE. HAPPENING AT SLOW SPEEDS THROUGH A RESIDENTIAL AREA. THE TRUCK WAS STOPPED, TURNED OFF THEN STARTED AGAIN AND IT CAME BACK. FOR A 6 MILE DRIVE, THIS IS HOW THE TRUCK ACTED. ONCE IT WAS LEFT PARKED FOR 3 HOURS, IT STARTED AND RAN FINE. THE FOLLOWING MORNING WHILE DRIVING DOWN THE INTERSTATE AT 75 MILES PER HOUR, THE POWER STEERING BECAME UNAVAILABLE YET AGAIN. THIS LASTED FOR OVER 19 MILES, BUT FINALLY CAME BACK.

Mileage: 4,100

WHILE DRIVING CORNERING LEFT OR RIGHT STEERING WHEEL HOLDS POSITION WHEN RELEASED WILL NOT STRAIGHTEN OUT YOU HAVE TO FIGHT STEERING TO STRAIGHTEN THE VEHICLE OUT OF THE TURN DEALER SAID NOTHING IS WRONG THEY CANNOT DO ANYTHING BROWN'S CHRYSLER DODGE IN MEDFORD NEW YORK THIS HAPPENS AT ANY SPEEDS

Mileage: 150

WHILE DRIVING MY WORK TODAY I WAS TAKING A LEFT TURN AND MY POWER STEERING STOPPED WORKING. MY CAR HAD THE POWER STEERING LIGHT POP UP AND ALSO MY SCREEN IN MY GAUGE CLUSTERED SAID, "POWER STEERING UNAVAILABLE SERVICE REQUIRED." I LITERALLY ALMOST CRASHED INTO A HUGE ELECTRICAL POLE. DUE TO MY STEERING WHILE BECOMING EXTREMELY STIFF. MY CURRENT MILAGE IS 2270.6 MILES. ABOUT A MINUTE LATER MY POWER STEERING CAME BACK AND MY TRUCK WAS FINE. WHILE PARKING MY TRUCK AT WORK IN THE PARKING LOT ABOUT 5 MIN. AFTER THE FIRST FAILURE MY POWER STEERING FAILED AGAIN BUT CAME BACK WITHIN SECONDS. ON THE WAY HOME FROM WORK TONIGHT MY POWER STEERING FAILED AND DIDN'T COME BACK FOR ABOUT 8MINS/SEVERAL MILES. MY POWER STEERING CONTINUES TO FAIL THEN COME BACK TO NORMAL THEN FAIL AGAIN. THE VEHICLE WAS IN MOTION AND ON A CITY STREET. THIS OCCURS RANDOMLY WHILE TURNING AND OR GOING STRAIGHT.

Mileage: 2,270

THE POWER STEERING STOPS WORKING INTERMITTENTLY. IT MAY BE FOR A FEW SECONDS, OR A FEW MINUTES. I MAY GO A COUPLE OF DAYS WITHOUT A FAILURE, WHEN IT DOES HAPPEN, IT TENDS TO HAPPEN SEVERAL TIMES IN A SHORT PERIOD OF TIME. IT HAS HAPPENED AT ALL SPEEDS ON CITY STREETS AND HIGHWAYS.

Mileage: 5,000

THIS TRUCK HAS HAD POWER STEERING SYSTEM CEASE TO FUNCTION 2 TIMES IN 3 WEEKS,ON OR ABOUT 9-1-18 WARNING LIGHTS CAME ON POWER STEERING WOULD NOT OPERATE,VEHICLE VERY DIFFICULT TO STEER,DEALERSHIP HAD TRUCK FOR 1 WEEK,SAID IT WAS FIXED.TODAY,9-22-2019 WHILE LEAVING HOME AND ATTEMPTING TO MAKE A TURN,WARNING LIGHTS CAME ON POWER STEERING FAILED AND TRUCK WAS VERY DIFFICULT TO STEER,WHILE TRYING TO MAKE IT TO DEALERSHIP,POWER STEERING WOULD COME BACK ON AND GO RIGHT BACK OFF MAKING CURVES AND TURNS VERY DIFFICULT.

Mileage: 6,300

THE STEERING WENT OUT DUE TO A PCM FAILURE. THE DEALER SAID THAT THE PCM SHUT DOWN THE STEERING DUE TO SENSING TOO MUCH VOLTAGE FROM GENERATOR TO PROTECT THIS UNIT. I WAS TRAVELING ON US HIGHWAY 400 AT 50MPH WHEN IT WOULD NOT STEER LEFT OR RIGHT. IT WOULD ONLY GO STRAIGHT. I FEEL THAT RAM NEEDS TO PUT SOMETHING ELSE IN LINE SO THAT STEERING IS NOT SHUT OFF IF THIS HAPPENS AGAIN.

Mileage: 12,075