2023 RAM 1500 Forward Collision Avoidance Problems

The Connected Services system in my 2023 Ram TRX regularly displays large, full-screen alerts for emergency vehicles, tow trucks, and lane closures — often when there is no actual hazard present. These alerts are extremely distracting and dangerous. They: Block the entire screen, hiding navigation, camera, and HVAC controls and leaving the screen black until the user interacts with it multiple times to put it back on navigation. Require multiple presses to clear, forcing interaction while driving. Often reactivate within seconds, creating a loop of screen interference. Have triggered during merging, construction zones, heavy traffic, and when passing emergency vehicles or tow trucks, where focus is critical and lives are at risk. Occur falsely 80%+ of the time — no hazard is nearby. Cannot be disabled, according to Stellantis. These alerts violate basic safety interface principles by forcing unnecessary, repeated interaction in active driving conditions, forcing distracted driving. The system is overly aggressive, not user-configurable, and poses a significant distraction risk. Numerous owners on Ram forums have reported similar experiences, including repeated false triggers in the same areas. I am requesting NHTSA investigate this system. Stellantis should be required to: Offer a toggle to disable or limit alert pop-ups. Redesign the alerts to be non-obstructive and passive, or limit them to actual verified hazards. Until addressed, this is a serious safety issue affecting many drivers. I have video evidence of the issue occurring that I can provide.

In two separate instances, after coming to a stop while driving (traffic light/stop sign) when attempting to accelerate the engine revved but car did not move. The car remained in the “run” position and the emergency parking brake engaged. Similarly the display alerted that safety parking brake was activated. Vehicle would not shift out of drive. Issue was remedied by turning engine off and then back on and disengaging the parking brake. This does not happen every time I stop the car and has happened only twice in the past 100 miles.

This is the second time I am filing a complaint in regard to this issue. I was driving on a very busy road, when my vehicle had come to a complete stop. The dashboard read: “EMERGENCY BRAKE” in red, then the emergency brake had turned on by itself. After trying to turn off the brake, the vehicle completely turned off. I had to restart the vehicle, in which case it turned on in neutral. This was extremely dangerous for myself, and the people around me in the intersection. I can only hope this problem is resolved quickly.

All Air bags Failed to deploy on impact into a semi tractor at 45 MPH

On [XXX] at 6:15 PM approximately my brakes failed to engage and caused a rear end collision on [XXX] . This accident was caused by my brakes not responding at all when pressed fully to the ground and causing a collision and damage to two vehicles Loss of vehicle usage, property damage, and loss of work, After the collision I received an email from Dodge Fiat Chrysler at 2:01 AM on November 26th 2024 saying that there was a safety recall regarding the electronic braking system A B S module ESC system that states it can cause a vehicle crash without prior warning. This email came in after the accident, and I and the other party suffered multiple damages due to the malfunction of the braking system in my 2023 Dodge Ram. We were going approximately 10- 15 miles per hour, When the woman in front of me broke very hardly, and she claimed she was talking to her child, and I was unable to use the brake as it was not working and pressed to the floor and complete loss of control of the braking system. i was unaware of this issue prior to this email after the accident at 2:01 am the following day, In opinion Dodge Chrysler should be responsible for the damages caused to both vehicles including property damages as we are all out of a car and out of work currently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On [XXX] at 6:15 PM approximately my brakes failed to engage and caused a rear end collision on [XXX] . This accident was caused by my brakes not responding at all when pressed fully to the ground and causing a collision and damage to two vehicles Loss of vehicle usage, property damage, and loss of work, After the collision I received an email from Dodge Fiat Chrysler at 2:01 AM on November 26th 2024 saying that there was a safety recall regarding the electronic braking system A B S module ESC system that states it can cause a vehicle crash without prior warning. This email came in after the accident, and I and the other party suffered multiple damages due to the malfunction of the braking system in my 2023 Dodge Ram. We were going approximately 10- 15 miles per hour, When the woman in front of me broke very hardly, and she claimed she was talking to her child, and I was unable to use the brake as it was not working and pressed to the floor and complete loss of control of the braking system. i was unaware of this issue prior to this email after the accident at 2:01 am the following day, In opinion Dodge Chrysler should be responsible for the damages caused to both vehicles including property damages as we are all out of a car and out of work currently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When I was driving on a very busy road, the emergency/ parking brake immediately turned on while the truck was returning back in motion, which made the car come to a complete stop. I had to manually turn off the parking brake, even though I was not the one to turn it on in the first place. This could have put the people behind me in serious danger, as they could have hit me and then been seriously injured. The problem was brought to the attention of the manufacturer, and they had just asked me if I had turned on the brake with my knee. After being met with an apology, I was asked to bring the truck into the servicer the following morning. There were no warning lamps, messages or other symptoms of the problem prior to the failure, and they only appeared after this had happened.

Automatic Emergency Braking, Is available 2 different occasions, the emergency brakes were engaged at low speeds in traffic areas, the first time was merging into an empty center turn lane at 10 mph or less. The second was approaching a red stop light with vehicles already stopped, again was less than 10 mph when emergency brake engaged I was approximately 30' from the vehicle in front of me. Has not been looked at by dealer No warnings before emergency brake engaged to my knowledge.

The contact owns a 2023 Ram 1500. The contact stated while driving 55 MPH on the highway, the "Push to Start" message was displayed on the instrument panel. The contact stated that the Forward Collision Avoidance: Automatic Emergency Braking warning light illuminated, and the vehicle lost motive power and stalled. The vehicle was not drivable and was towed to a dealer. The dealer diagnosed the vehicle with fuel pump and fuel pump regulator failure. The fuel pump was replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 7,900.

Mileage: 7,900

While driving approximately 45mph electronic emergency brakes engaged almost causing wreck. At approximately 20 mph they disengaged and I was able to continue driving. No traffic I'm front of me and no debris to trigger "near miss".

FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.

FCW did not provide any audible alert, instrument panel alert, nor braking. I was forced to swerve around stopped vehicles that had stopped abruptly for a problem ahead, narrowly missing the stopped vehicles. Speed under 35 mph. Another instance was at freeway speeds vehicles preforming the " swoop and squat" maneuver to enter my traffic lane. Another instance was when a vehicle was parked (disabled?) in the driving lane and The FCW gave no warnings. I have since tried to make the FCW activate but have not been able to get the FCW to function. Have taken vehicle to dealer and they tell me the computer says the system is working and there are no codes. Really, if it isn't working, there would be not codes.

The Forward Collision Warning System has not functioned on my brand new 2023 Ram Laramie 1500 Limited since I bought it on March 3, 2023. I can make my vehicle available for inspection at your convenience. I feel that this feature, although not standard equipment, not functioning puts both myself and my family at risk through not functioning. The issue has been confirmed by a dealer. Although the system generated no error codes the technician was able to confirm/verify that the forward collision alert system does not engage as designed. I have not received a diagnosis aside from the selling dealer (who refused to test drive the vehicle to verify the failure) telling me that with no error code that they would not be able to diagnose it. The second dealer (who acknowledged the malfunction) noted that it may be a software issue on the attached invoice. RAM Customer Care was not helpful at all and stated that without an error code that they would not escalate my concerns. I've received no error codes or messages indicating that the system is not functioning. The Forward Collision Warning System has engaged at least 4 times since I've been driving the truck but not reliably or consistently which proves to me that something is wrong.