2011 RAM 2500 Steering Problems

The steering became uncontrollable and wobbled so violently I could not keep my hands on the wheel. It will be open for inspection at any time. The safety of all other road users and pedestrians were put in grave danger. Due to the complete loss of steering control. This has happened to other ram owners I have talked with as well. The problem was addressed by my local mechanic. He recommended replacing the entire front end steering and suspension components I agreed he did the work, he did the work. I also replaced all four tires with new and had them balanced. Within 2 weeks this death wobble happened. There are no warning lamps for this problem.

Yesterday, 3/22/2024, I was driving northbound on I-15, fat left lane, approx. 80 mph/posted highway speed. Suddenly lost steering control on my 2011 Dodge Ram 2500 Cummins diesel truck. Front end/tires began vibrating, all steering control lost, truck veered to the right across 3 lanes of traffic and off into the dirt/sage brush to the right of the highway. It almost rolled over, but I was able to slow it to a stop. My dogs & I could have been killed. I turned the truck off for a few minutes, then re-started the ignition. Was mid-trip with no other transportation option, so I drove the rest of the way at much slower speeds, was able to get the truck to our home. I am still shaken from what could have happened to me and our family. I have dash cam video of this incident.

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH AND MAKING A LEFT TURN, THE BRAKING SYSTEM MALFUNCTIONED AND THE VEHICLE WOULD NOT IMMEDIATELY SLOW DOWN. ADDITIONALLY, THE POWER STEERING FAILED CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT INDICATED THAT THE FAILURE HAD OCCURRED ON FOUR SEPARATE OCCASIONS AND OCCURRED WHILE THE RPM WAS BELOW 700 RPM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A DEALER WAS NOT CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.*DT FAILURE OCCURRED AFTER BRAKING AND GOING ABOUT 20 MPH AFTER THE RPM'S DROP TO ABOUT 700.*JB

Mileage: 75,000

DEATH WOBBLE AT INTERSTATE 70MPH SPEEDS, NO CONTROL UNTIL SPEED DROPS TO 30. HAS HAPPENED 5 TIMES.-FIRST TIME FEB 2019 WITH ABOUT 55K MILES. LAST TIME WAS AUG 2020 WITH LESS THAN 60K MILES. HAVE SPENT CONSIDERABLE TIME ND MONEY TO NO AVAIL. CONDITION IS EXTREMELY DANGEROUS AS IT HAPPENS WITH NO WARNING AND IS ALARMINGLY VIOLENT. THIS NEEDS TO BE RECALLED AND FIXED OR SENT TO THE SALVAGE YARD

Mileage: 55,000

THE TRUCK IS MAKING NOISES EVERY TIME YOU TURN THE WHEEL, IT IS VERY STIFF, AND THERE IS A LEAK.

Mileage: 62,500

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.

Mileage: 136,000

DEATH WOBBLE - I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. I DROVE OVER A BRIDGE EXPANSION JOINT AND SUDDENLY THE TRUCK BEGAN SHAKING VIOLENTLY. I COULD NOT STEER. I COULD NOT BRAKE. WE NEARLY COLLIDED WITH A HIGHWAY DIVIDER AND OTHER VEHICLES. I HAD TO COAST DOWN TO 30 MPH OR SO WHEN IT RESOLVED ITSELF.

Mileage: 95,500

TRUCK SHUT OFF WHILE DRIVING. COULDN'T STEER, COULDN'T TURN, COULD BARELY STOP. I WAS IN THE MIDDLE OF A ROTARY WITH MY 7 MONTH OLD DAUGHTER IN THE CAR. MOST LIKELY THE TIPM WAS THE CAUSE BECAUSE IT STARTED RIGHT UP AFTERWARDS. NO SIGNS OR WARNINGS OCCURRED BEFORE ISSUE HAPPENED. *TR

Mileage: 49,000

WHILE MAKING A TURN AND APPLYING THE BRAKE PEDAL, COMPLETE LOSS OF POWER STEERING CAUSING VEHICLE TO CROSS CENTER LINE OF ROADWAY AND DRIVE INTO ONCOMING TRAFFIC. BRAKE PEDAL ALSO EXTREMELY HARD TO PRESS (POSSIBLY LOSS OF POWER BRAKING AT THE SAME TIME). STEERING RETURNING TO NORMAL SEVERAL SECONDS AFTER RELEASING THE BRAKE PEDAL. THIS HAPPENED MULTIPLE TIMES TODAY, WITH SHUTTING THE VEHICLE OFF COMPLETELY BETWEEN OCCURRENCES OF THIS FAILURE.

Mileage: 35,800

DEAR SIR OR MA'AM, I AM WRITING YOU TO REPORT A SEVERE PROBLEM THAT OCCURRED TO ME ON 3/5/16, AND AGAIN ON 4/9/16. I WAS TRAVELING AT APPROXIMATELY 65 MPH ON BOTH OCCASIONS ON WASHINGTON STATE HIGHWAYS. THE FRONT END OF MY 2011 RAM 2500 PICK UP BEGAN TO SHAKE VIOLENTLY. IT WAS SO INTENSE THAT I WAS AFRAID THAT I MIGHT LOSE CONTROL OF THE VEHICLE. I SLOWED DOWN AND PULLED TO THE SIDE OF THE ROAD AND THE PROBLEM STOPPED. AFTER I GOT BACK ON THE ROAD I TRAVELED ABOUT A MILE, AND THE PROBLEM OCCURRED AGAIN. MY WIFE BROUGHT THE TRUCK INTO A REPAIR SHOP ON 3/7/16 TO SEE IF THERE WAS A PROBLEM WITH THE TIRES OR SUSPENSION. THE SHOP SAID THE TIRES WERE BALANCED AND THAT THEY DID NOT FIND ANY OBVIOUS PROBLEM WITH THE SUSPENSION. AFTER A QUICK INTERNET SEARCH I DISCOVERED A NUMBER OF PEOPLE DESCRIBING THE EXACT PROBLEM THAT I HAD EXPERIENCED. THEY REFERRED TO IT AS THE 'DODGE DEATH WOBBLE' MUCH TO MY SURPRISE, THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT. IT SEEMS TO BE CAUSED BY THE STEERING DESIGN ('Y' TYPE VS. 'T' TYPE?) I AM HOPING THAT YOU WILL INITIATE AN INVESTIGATION INTO THIS PROBLEM AND ULTIMATELY MANDATE THAT FCA US LLC (DODGE) ISSUE A RECALL FOR ALL VEHICLES AFFECTED BY THIS DESIGN FLAW BEFORE SOMEONE GETS HURT. I CONTACTED DODGE CORPORATE HQ AND I HAVE ATTACHED THEIR RESPONSE.

Mileage: 38,000

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND CAUSED THE VEHICLE TO BECOME VERY UNSTABLE. AFTER REDUCING THE SPEED TO 30 MPH, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

AT HIGHWAY SPEEDS, THE TRUCK BEGINS TO SHAKE VIOLENTLY AND CANNOT BE PROPERLY CONTROLLED. DRIVER MUST IMMEDIATELY REDUCE SPEED OR STOP IN ORDER TO REGAIN CONTROL OF VEHICLE. THIS OCCURS ESPECIALLY IF HITTING ANY KIND OF BUMP AT HIGHWAY SPEEDS, EVEN IF IT IS NEGLIGIBLE. IT IS ENOUGH TO LOSE STABILITY. THE SHAKING IS SO VIOLENT THAT IT IS DIFFICULT TO MAINTAIN A GRIP ON THE STEERING WHEEL. BECAUSE IT HAPPENS WITHOUT WARNING, IT PLACES ALL OCCUPANTS IN DANGER AS WELL AS OTHER MOTORISTS BECAUSE THE VEHICLE CANNOT BE PROPERLY STEERED AND MUST BE IMMEDIATELY SLOWED OR STOPPED, CREATING A ROAD HAZARD TO EVERYONE. THROUGH RESEARCH, WE HAVE BEEN TOLD THIS IS COLLOQUIALLY KNOWN AS THE "DODGE DEATH WOBBLE," AND WAS SUBJECT TO A RECALL PRIOR TO OUR PURCHASE AND WAS NOT DISCLOSED TO US. WE HAVE SINCE ATTEMPTED TO DETERMINE THE EXACT CAUSE OF THE VIOLENT SHAKING AS WELL AS ANY REMEDY FROM THE MANUFACTURER, BUT HAVE ALSO LEARNED THERE IS A PENDING CLASS-ACTION LAWSUIT THAT MAY CAUSE THE MANUFACTURER TO HESITATE TO ADMIT THERE IS A KNOWN PROBLEM WITH THE "REPLACEMENT" PARTS UNDER THE PRIOR RECALL. WE HAVE BEEN FORTUNATE TO NOT HAVE AN ACCIDENT (AND THEREFORE NO POLICE REPORTS, ETC.), THOUGH THERE HAVE BEEN CLOSE CALLS WHEN WE HAD NO CHOICE BUT TO USE THE TRUCK. WE CHOOSE TO TAKE OTHER TRANSPORTATION WHENEVER WE CAN. THIS IS A VERY DANGEROUS DEFECT THAT MUST BE ADDRESSED BEFORE SOMEONE LOSES THEIR LIVES. WE PLAN TO TAKE VIDEO IF WE ARE FORCED TO DRIVE THE TRUCK AGAIN, OR ASK OUR DEALER TO DRIVE IT AND CONFIRM THE DEFECT. THIS BEGAN APPROXIMATELY IN AUGUST, BUT MAY HAVE BEEN BEFORE (I AM FILING COMPLAINT FOR MY HUSBAND) AND TRUCK HAS OVER 100,000 MILES ON IT, BUT I DO NOT HAVE EXACT MILEAGE WITH ME AT WORK. THANK YOU FOR YOUR CONSIDERATION. *TR

Mileage: 100,000

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM DIESEL); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POWER STEERING FAILED WHILE DRIVING. IT WILL GO IN AND OUT INTERMITTENTLY AND THEN WORK PERIODICALLY. OUR TIE ROD ALREADY SNAPPED AND WAS REPLACED UNDER RECALL, BUT NOW THE TRUCK HAS POWER STEERING ISSUES. A VIN CHECK SAYS ALL REPAIRS HAVE BEEN COMPLETED ON OUR TRUCK BUT WE ARE STILL HAVING STEERING ISSUES. WAS DRIVING AND MAKING A TURN WHEN THE STEERING WENT OUT INITIALLY AND WE COULD NOT TURN THE VEHICLE. ALSO, BRAKE CONTROL SYSTEM IS MALFUNCTIONING, CAUSING LOCKING TRAILER BRAKES, ROOF SUDDENLY BEGAN LEAKING AND FLOODED INTERIOR CAB, TIRE PRESSURE SENSORS ARE MALFUNCTIONING, HEATER FLAP IN DASH IS BAD AND BEEN IN FOR REPAIR 2 TIMES AND ITS NOT FIXED. AIR CONDITIONER IS NOT BLOWING COLD AND THE BACKUP CAMERA DOES NOT WORK. THE TRUCK HAS 60,000 MILES NOW AND IS STILL UNDER WARRANTY, BUT DODGE SAYS IT CAN'T FIX SOME OF THE PROBLEMS DUE TO NO WARRANTY OR NOT BEING ABLE TO LOCATE THE PROBLEM.

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED. THE CONTACT HAD TO USE EXTREME FORCE IN ORDER TO MANEUVER THE VEHICLE. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V657000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 04/14/16*LJ; UPDATED 05/10/18*JB *TR

Mileage: 35,000

MY SAFETY COMPLAINT ON OUR 2011 DODGE RAM 3500 TRUCK SHOULD ALREADY BE IN FILE! WE HAVE HAD SAFETY ISSUES WITH THIS TRUCK EVER SINCE PURCHASING IT AS A USED VEHICLE FROM RAMEY'S IN BECKLEY, WV. THERE ARE AT PRESENT THREE (3) RECALLS ON THIS VEHICLE, OF WHICH N49 APPEARS TO BE THE MOST LIFE-THREATENING, WHICH WE WERE NEVER NOTIFIED ABOUT, NOR WERE WE EVER NOTIFIED ABOUT THE BUYBACK ON THIS TRUCK. WE ACCIDENTALLY FOUND OUT. WE WERE NEVER NOTIFIED OF ANYTHING CONCERNING THESE PROBLEMS, PROBABLY BECAUSE WE PURCHASED IT USED. THE PROBLEM WITH THE TIE ROD, WHICH COULD CAUSE LOSS OF CONTROL AND A POSSIBLE CRASH IS NOT THE ONLY LIFE-THREATENING RECALL. THE RECALL WITH THE FUEL HEATER COULD POSSIBLY CAUSE A FIRE. WE HAVE, ON SEVERAL OCCASIONS, NOTICED SMOKE COMING OUT FROM UNDER THE HOOD WHILE REFUELING THE TRUCK, AS WELL AS A NOTICEABLE SHAKING AND VIBRATING IN THE FRONT OF THE TRUCK WHILE IN OPERATION. FCA US, LLC IS ATTEMPTING TO CIRCUMVENT THE "CONSENT ORDER" AGREED TO BY THEM WITH NHTSA. THEY HAVE AGREED TO REPURCHASE THESE DEFECTIVE VEHICLES FOR THE PURCHASE PRICE PAID BY THE "ORIGINAL" PURCHASER, MINUS A REASONABLE AMOUNT FOR DEPRECIATION, PLUS 10%! IT APPEARS THAT FCA IS MAKING THEIR OWN RULES TO REPURCHASE BY "LOW-BALLING" THE REPURCHASE PRICE! WHAT THEY ARE ATTEMPTING TO DO IS CALLED FRAUD! IT WOULD APPEAR THAT NHTSA IS ALLOWING IT! SHOULD A CRASH OR FIRE HAPPEN WHILE FCA DRAGS ITS FEET ON THE REPURCHASE OF THIS TRUCK, SOMEONE WILL BE HELD ACCOUNTABLE BY LAW!

Mileage: 91,000

I WAS DRIVING THE VEHICLE DOWN A HIGHWAY AT ROUGHLY 65MPH. EVERYTHING SEEMED TO BE FUNCTIONING PROPERLY AT THIS TIME. I SIGNALED TO MAKE A LEFT-HAND TURN ONTO A STREET AHEAD. I SLOWLY BRAKED TO ROUGHLY 10-15 MPH BEFORE BEGINNING TO TURN. WHEN I STARTED TO TURN, THE POWER-STEERING IN THE VEHICLE FAILED. IN OTHER WORDS, THE POWER-STEERING WAS WORKING FINE JUST BEFORE EXECUTING THE TURN, THEN FAILED WITHOUT WARNING JUST AS I STARTED TO TURN THE WHEEL AND WAS STILL IN MOTION.. THE WHEELS BECAME EXTREMELY DIFFICULT TO TURN AND I WAS ABLE TO OVERPOWER THE FAILED POWER-STEERING COMPONENTS TO COMPLETE THE TURN AND GET OFF THE HIGHWAY SAFELY. HOWEVER, IF MY PHYSICALLY SMALLER WIFE HAD BEEN DRIVING, I AM NOT CONFIDENT THAT IT WOULD HAVE ENDED AS WELL. THERE WAS ONCOMING TRAFFIC ON THE OPPOSITE LANE TRAVELING AT 65MPH WHEN THE FAILURE OCCURRED. NO DASH LIGHTS, "CHECK ENGINE", ETC. APPEARED BEFORE OR AFTER THE OCCURRENCE. ONCE THE ENGINE IS IDLED UP, THE PROBLEM DISAPPEARS. IT'S ONLY WHEN THE ENGINE IS IDLED DOWN (LIKE WHEN YOU'RE SLOWING FOR A TURN), THAT THE POWER-STEERING WOULD FAIL UNEXPECTEDLY. I RESEARCHED THE PROBLEM ONLINE AND FOUND THIS TO BE CAUSED BY A "STICKING VALVE" IN THE HYDRO-BOOST SYSTEM. I CONTACTED A LOCAL DEALERSHIP SERVICE DEPT., AND WAS TOLD THAT THE REPAIRS WERE NOT COVERED UNDER WARRANTY AFTER 36K MILES (VEHICLE CURRENTLY HAS 48K MILES). THEY DO NOT SEEM TO BE CONCERNED ABOUT THE EVIDENT SAFETY ISSUE THIS POSES ON A FAIRLY NEW VEHICLE. I AM WRITING THIS COMPLAINT IN HOPES THAT THE NHTSA WILL INVESTIGATE THIS FURTHER BEFORE SOMEONE BECOMES INJURED. I UNDERSTAND THAT PARTS CAN SOMETIMES FAIL ON NEW VEHICLES, BUT WHEN THEY FAIL THIS EARLY WITHOUT WARNING AND AFFECT VITAL PARTS THAT CONTROL THE VEHICLE, SOMETHING SHOULD BE DONE.

Mileage: 48,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE REVERSING AT 2 MPH, THE FRONT PASSENGER SIDE TIE ROD FRACTURED AND PUNCTURED THE RIM AND TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIE ROD, TIRE AND RIM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,300.

Mileage: 24,300

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,400.

Mileage: 50,400

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING AT 70 MPH, THE VEHICLE VEERED TO THE RIGHT INTO A DITCH AS THE STEERING WHEEL BECAME EXTREMELY LOOSE. UPON INSPECTION, THE CONTACT NOTICED THAT THE DRIVER SIDE TIE ROD BALL STUDS DETACHED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE TIE ROD, RIM AND FRONT BUMPER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

Mileage: 82,000

THE STEERING IS VERY LOOSE AND SLOPPY AFTER REPLACING EVERY COMPONENT IN THE FRONT END.

Mileage: 100,000

I WOULD LIKE TO KNOW HOW YOU REQUIRE FIAT CHRYSLER TO RECALL AND BUY BACK VEHICLES THAT ARE UNSAFE TO DRIVE AND I GET TO SELL MY PICKUP BACK TO THEM AT TRADE IN VALUE WHICH EVERYONE IN THE WORLD KNOWS IS A DEALERS WAY OF SCREWING THE OWNER BECAUSE THEY TURN AROUND AND LIST THE VEHICLE FOR AT LEAST $4000 MORE THAN WHAT THEY PAID FOR THE TRADE IN. SO I GET SOLD A LEMON AND IM GLAD YOU ARE STARTING TO PUNISH COMPANIES SO THAT THEY IN TURN START PRODUCING QUALITY VEHICLES AND PUTTING EFFORT INTO THEIR CARS BUT THEY ARE EVEN TURNING THIS FOR PROFIT. THEY FIX THE PARTS AND RESALE THE CAR FOR MORE THAN THEY PAID FOR IT. GREAT PLAN. WHY NOT USE PRIVATE PARTY RESALE VALUE SO THAT WE ACTUALLY GET WHAT THE CAR IS WORTH.

Mileage: 67,000

I'M SORRY IF I AM FILING THIS IN THE WRONG SECTION, BUT HERE GOES. I CHECKED MY VEHICLES VIN WITH YOUR WEBSITE AND WITH CHRYSLERS WEBSITE, MY TRUCK WAS ELIGIBLE FOR THE N49 TIE ROD END RECALL. WHEN I TOOK IT IN THE DEALER TOLD ME IT HAD ALREADY BEEN DONE. I ASKED HOW HE KNEW, AND THEY POINTED OUT TO ME THE STEERING LINK ON THE RIGHT SIDE OF THE TRUCK. I DID SOME RESEARCH ON THE N49 RECALL AND FOUND THAT IT WAS TO REPLACE THE TIE ROD END ON THE LEFT SIDE OF THE STEERING LINKAGE. I UNDERSTAND THAT THIS TRUCK COULD BE ELIGIBLE FOR THE BUY BACK PROGRAM BECAUSE OF THIS RECALL AND I CAN DEFINITELY SAY THAT RIGHT NOW I AM NOT COMFORTABLE WITH THIS TRUCK. THIS TRUCK IS PRIMARILY USED TO HAUL MY PREGNANT WIFE, 7 YR OLD SON, AND 3 YR OLD DAUGHTER. I KNOW THAT NO WORK WAS PERFORMED ON THE DATE THE N49 RECALL WAS PROCESSED ON MY VEHICLE. I AM NOT SURE WHAT TO DO! THANKS FOR ANY HELP YOU CAN PROVIDE ME.

Mileage: 141,000

AUGUST 7, 2015, I WAS DRIVING MY 2011 DODGE 2500 4X4 CREW CAB DIESEL WITH 47265 MILES, DOWN A NARROW CANYON ROAD WITH A DROP OFF INTO A RIVER ON ONE SIDE NEAR MY HOME. I BEGAN A RIGHTHAND TURN AT ABOUT 20-25 MPH WHEN BOTH THE POWER STEERING AND POWER BRAKES WENT OUT. I WAS PULLING WITH BOTH HANDS AND HAD BOTH FEET ON THE BREAK AND I WAS STILL HEADING STRAIGHT ACROSS THE CENTER LINE TOWARD ANOTHER CAR GOING THE OPPOSITE DIRECTION. I DO BELIEVE IT WAS A MIRACLE THAT BOTH VEHICLES DIDN'T END UP DOWN THE EMBANKMENT AND IN THE RIVER. I WAS ABLE TO STOP THE TRUCK IN A TURNOUT PAST THE CURVE, I COULD NOT FIND ANY LEAKS OR ANYTHING BINDING IN THE STEERING. WHEN I RESTARTED THE TRUCK THE STEERING AND BRAKES WORKED FINE, SO I DROVE THE 1 1/2 MILES BACK HOME WHERE IT HAPPENED AGAIN TURNING INTO MY DRIVE WAY. THE DODGE DEALER STATED THAT THE BRAKE BOOSTER FAILED AND THAT HAD CAUSED THE POWER STEERING PUMP TO FAIL AND IT WOULD COST CLOSE TO $2000.00 TO FIX. I TOLD THEM TO GO AND FIX IT, BUT MY LAWYER AND I WOULD BE HAVING A TALK WITH DODGE BECAUSE I BELIEVE THIS IS A SAFETY PROBLEM AND DODGE IS LUCKY THAT THEY ARE NOT OWNING 3 FATALITIES. THE STATED THAT THEY WOULD CALL THE FACTORY REPRESENTATIVE. THE DEALER CALLED BACK AND STATED IT WOULD ONLY B E $500.00 FOR "CUSTOMER PARTICIPATION OF GOODWILL CDED". I HAVE LOST ALL CONFIDENCE IN THE SAFETY OF THIS TRUCK AND WITH THIS ISSUE AND WAITING 5 MOS. FOR PARTS ON ONE RECALL AND 4 MONTHS ON ANOTHER. I CAN'T EVEN SELL IT BECAUSE I AM WAITING ON AN O2 SENSOR FOR 2 1/2 MOS. NOW. PLEASE LOOK INTO THIS STEERING AND BRAKE ISSUE TO SEE IF IT IS AN ISOLATED PROBLEM OR SOMETHING ELSE BEFORE SOMEBODY DOES GET KILLED.

Mileage: 47,260

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE MID LINK CONNECTION NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

Mileage: 96,000

THERE IS A MAJOR VIBRATION IN THE FRONT END AS SOON AS YOU REACH 50 MPH. WE HAVE TAKEN OUR TRUCK TO 4 DIFFERENT DODGE DEALERSHIP AND NONE OF THEM CAN FIND ANYTHING WRONG THEY WILL EITHER SAY ITS THE TIRE WHICH ARE BRAND NEW LESS THAN 100 MILES ONE THEM OR THEY SAY IT NEEDS ALIGNED WHICH WE'VE HAD DONE AT LEAST 3 TIMES AND NOTHING HAS FIXED THIS PROBLEM. WE HAD RECALL WORK DONE IN MAY AND WAS TOLD IT WOULD FIX THE PROBLEM BUT IT HAS NOT CHANGED ANYTHING IT SEEMS TO BE GETTING WORSE. YOU CAN SEE THE HOOD OF THE TRUCK VIBRATING AND ALSO REALLY FEEL IT IN THE STEERING AS WELL AS THE SHIFTER IT IS A MANUAL 6 SPEED.

GOING INTO A CURVE FRONT END OF VEHICLE SHAKES AND YOU HAVE NO CONTROL OVER THE STEERING. DEALER CAN NOT FIND ANYTHING WRONG. DOES NOT DO IT CONSISTENTLY BUT HAVE HEARD OTHER RAM OWNERS HAVING THE SAME PROBLEM. WHEN MY RAM DOES THIS YOU HAVE TO COMPLETELY STOP THE VEHICLE DUE TO LOOSING CONTROL. AT SOME POINT THIS IS GOING TO CAUSE INJURY OR DEATH.

Mileage: 44,761

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 50 MPH OVER A BUMP IN THE ROAD, THE FRONT END WOBBLED UNCONTROLLABLY. THE VEHICLE TRAVELED IN AND OUT OF A DITCH TO A COMPLETE STOP. THE VEHICLE WAS RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE STEERING BOLT JOINTS AND STABILIZING BAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 6/25/15*CN

Mileage: 37,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO VIBRATE WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED BY THE DEALER; HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Mileage: 15,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART AND THE PERMANENT REMEDY WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT WAS PLACED ON A WAITING LIST A LONG TIME AGO AND WAS UNABLE TO SCHEDULE AN APPOINTMENT FOR BOTH RECALLS. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO PROVIDE A REASONABLE TIMEFRAME OF WHEN THE RECALLS WOULD BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE FRONT END SHAKES AROUND 60 TO 65 MPH. WHEN DRIVING, YOU HAVE TO SLOW DOWN TO 35 - 40 MPH TO STOP THE SHAKING. *TR

Mileage: 43,118

2011 DODGE 2500 TRUCK CONSUMER COMPLAINS THAT VEHICLE HAS NOT BEEN REPAIRED BY DEALER DO TO RECALL *CN THE DEALER INFORMED THE CONSUMER, THEY RECEIVED THE PARTS. HOWEVER, THEY WERE FOUND TO BE UNACCEPTABLE BECAUSE THEY DID NOT FIT THE VEHICLE IN QUESTION. THE DEALER STATED NEW PARTS HAD BEEN ORDERED. THE DEALER INFORMED THE CONSUMER, HE WAS ON A VERY LONG LIST. *JB

HOSE (52122382AG) FAILED/SEPARATED CAUSING FAILURE OF PUMP (R8070907AC). THE INNER LINER OF THE HOSE WHEN INTO THE PUMP. I WAS ON A STEEP WINDY ROAD IN WV, I WAS LUCKY FOR LOW VEHICLE SPEED AND ASCENDING OF MOUNTAIN VERSUS DESCENDING OF MOUNTAIN. BARELY MISSED DITCH BY MANHANDLING THE STEERING TO A PULL OFF SITE. *JS

Mileage: 41,232

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE DEALER INDICATED THAT THE CONTACT WAS PLACED ON A WAITING LIST. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

AFTER BEING NOTIFIED IN DECEMBER ABOUT RECALL N49 / NHTSA 13V-529, I HAVE REQUESTED THE REPAIR AT TWO DIFFERENT RAM SERVICE CENTERS IN MY AREA. IN THE MONTHS THAT HAVE FOLLOWED I HAVE CONTINUALLY HEARD THAT THE PART IS NOT AVAILABLE, AND THAT AT BEST THE DEALERSHIP MAY RECEIVE 'TWO REPLACEMENT PARTS A WEEK', REPEATEDLY BEING TOLD I AM 'NEAR THE BOTTOM OF LIST.' IT IS WITH IRONY THAT WHEN I CHECK THE RECALL STATUS ON THE MOPAR OWNERS WEBSITE THAT IT INDICATES THE RECALL AS INCOMPLETE BUT REPAIR PARTS ARE AVAILABLE. RAM DOES NOT SEEM TO WANT TO ADDRESS THIS ISSUE IN A TIMELY MANNER. *TR

TOTAL LOSS OF POWER STEERING DUE TO PLASTIC LINER INSTALLED IN P/S PRESSURE HOSE BECOMING DISLODGED AND WORKING ITS WAY INTO THE RACK/PINION STEERING GEAR CAUSING BLOCKAGE OF FLUID FLOW- REPLACEMENT OF PUMP, RACK/PINION AND PRESSURE HOSE NEEDED TO CORRECT DEFECT. *TR

Mileage: 48,121

WHAT IS A REASONABLE TIME FOR A MANUFACTURER TO COMPLETE A SAFETY RECALL. I RECEIVED THE N49 / NHTSA 13V-529 RECALL IN DECEMBER OF 2013, CALLED JAN 6TH AND MADE APPOINTMENT FOR FEB 4TH. AT TIME OF APPOINTMENT I WAS TOLD NO PARTS WERE AVAILABLE. UPDATE ON SEPT 30TH 2014, I AM CURRENTLY NUMBER 92 ON THE LIST TO GET THE RECALL PARTS. THEY SAY THEY CAN GET 4-6 PARTS A WEEK, WHICH MEANS MY PARTS WON'T BE AVAILABLE FOR MORE THAN 4 MONTHS. IF THIS IS TRULY AN 'IMPORTANT' SAFETY RECALL IT SHOULD NOT TAKE MORE THAN A YEAR TO GET THE PARTS REPLACED. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000(STEERING). THE CONTACT STATED THAT THE PART THAT NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER ORDERED THE PARTS NEEDED TO SERVICE THE VEHICLE ACCORDING TO THE RECALL, BUT THE DEALER STATED THAT THE PARTS WERE DEFECTIVE. THE CONTACT WAS PLACED ON A WAITING LIST FOR THE RECALL PART. THE DEALER STATED THAT THE PARTS WERE LIMITED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). HOWEVER, THE PARTS WERE NOT AVAILABLE FOR MONTHS. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

IN THE LATTER PART OF 2013, I RECEIVED A SAFETY RECALL NOTICE FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK. AS INSTRUCTED, I CONTACTED THE DEALER TO HAVE THIS FIXED AND WAS TOLD THAT I'LL BE CALLED IN TWO TO THREE WEEKS BUT I WAS NEVER CALLED. SINCE THEN, I'VE GONE BACK TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS, THE LAST VISIT WAS ON JULY 2ND 2014, ON THIS VISIT I WAS TOLD THAT I'M NEXT IN LINE AND WILL BE CALLED WITHIN A WEEK, IT'S NOW TWO MONTHS SINCE THAT VISIT. MY UNDERSTANDING IS, THIS PROBLEM COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. *TR

IN DECEMBER OF 2013, I RECEIVED A SAFETY RECALL NOTICE FOR THE LEFT TIE ROD BALL STUD ON MY TRUCK. AS INSTRUCTED, I CONTACTED THE DEALER TO HAVE THIS FIXED AND WAS TOLD THAT I'LL BE CALLED IN TWO TO THREE WEEKS BUT I WAS NEVER CALLED. SINCE THEN, I'VE GONE BACK TO THE DEALERSHIP ON THREE SEPARATE OCCASIONS, THE LAST VISIT WAS ON JULY 2ND 2014, ON THIS VISIT I WAS TOLD THAT I'M NEXT IN LINE AND WILL BE CALLED WITHIN A WEEK, IT'S NOW TWO MONTHS SINCE THAT VISIT. MY UNDERSTANDING IS, THIS PROBLEM COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. *TR

WHILE DRIVING AT 65 MILES PER HOUR, AND CROSSING A BRIDGE EXPANSION JOINT, TRUCK BEGAN SHAKING VIOLENTLY. SHAKING DID NOT STOP UNTIL I WAS ABLE TO REDUCE THE SPEED BELOW 45MPH. SIMILAR INCIDENTS CONTINUE TO OCCUR EVERY TIME I DRIVE THE TRUCK. THIS COULD EASILY LEAD TO A SERIOUS ACCIDENT. *TR

Mileage: 28,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. ALSO, THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS ON BACK ORDER. THE CONTACT ALSO MENTIONED THAT THE DEALER HAD A WAITING LIST AND OTHER VEHICLES WERE AHEAD OF HER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). THE CONTACT FELT THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.

TRUCK HAS THE N49 RECALL, TOOK IT TO DEALER IN FEB 2014, WANTED TO DO A FRONT END ALIGNMENT. TOLD HIM IT WAS A RECALL. ORDER PART (WAITED, WAITED) CALL BACK WAS 30TH ON LIST. THEN TOLD ME THEY DO ONE A WEEK. CALLED BACK IN 3 WEEKS, STILL 30TH ON LIST. ON JUNE 26 THE TRUCK STARTED TO SHAKE, LOST CONTROL AND WENT IN DITCH, PUSHING THE FRONT IN. CHRYSLER SAID THERE WAS NO INDICATION OF MANUFACTURING DEFECT AFTER THEY CONDUCTED AN INVESTIGATION. *TR

Mileage: 29,000

IN JANUARY 2014 I RECEIVED MAIL FOR AN IMPORTANT SAFETY RECALL N49 / NHTSA 13V-529 FOR MY 2011 RAM 2500 MEGA CAB 4X4 LARAMIE. THE SAFETY RECALL IS FROM CHRYSLER FOR A DEFECT ON LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS CAUSING LOSS OF DIRECTIONAL CONTROL AND / OR CRASH WITHOUT WARNING. IN LIGHT OF ALL THE GM AND TOYOTA DEADLY INCIDENTS WITH MULTITUDES OF RECALLS AND FRAUD MY ISSUE HAS NOT BEEN RESOLVED BY MY LOCAL DEALERSHIP GENES CHRYSLER FAIRBANKS AK, CONTACTING CHRYSLER INQUIRING ABOUT MY PARTS TAKING EXTREMELY LONG TO MANUFACTURE PER MY DEALERSHIP, AND I ALSO CONTACTED BY TELEPHONE, THE ADMINISTRATOR, NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, WASHINGTON DC VEHICLE HOTLINE AND STILL NOTHING HAS BEEN DONE. I WAS THE 1ST TO MAKE AN APPOINTMENT BACK IN JANUARY 2014 THEN GOT THE RUNAROUND EVER SINCE AND REPEATED CALLS TO THE SERVICE WORKERS, MANAGER AND OWNER OF GENES CHRYSLER MY DEALERSHIP. WORSE YET I JUST RECEIVE YET ANOTHER MAIL NOTICE ABOUT THE SAME RECALL AND STILL WAITING. I EMAILED BY DEALERSHIP INFORMING THEM THAT MY FAMILY AND I WERE TAKING A VACATION DRIVING ON THE RICHARDSON HIGHWAY TO VALDEZ AK WHICH ARE THE WORST ROUGHEST ROADS IN AK AND THAT IF WE WERE TO BE INVOLVED IN AN ACCIDENT CAUSED BY THIS UNRESOLVED SAFETY DEFECT THAT MY CHILDREN AND FAMILY WOULD SUE AND BLOW THIS OUT ON THE MEDIA. PLEASE HELP US I DRIVE 55 MILES ROUND TRIP DAILY TO WORK AND I AM THE ONE RISKING MY LIFE! *TR

Mileage: 40,000

I RECEIVED SAFETY RECALL N49/NHTSA 13V-529 AND TOOK TO DEALER SOMETIME IN 2/14. I HAVE CALLED REPEATEDLY AND ALWAYS GET THE SAME ANSWER" WE'LL CALL YOU WHEN IT'S AVAILABLE". IT'S THE END OF JUNE AND I HAVE TO BELIEVE THAT THE PARTS ARE AVAILABLE.I JUST RECEIVED ANOTHER NOTICE ON THE SAME PART.DO THEY NOT KEEP TRACK OF PEOPLE WAITING? I TOW A 10,000 POUND CAMPER MOST OF THE SUMMER AND AM ON EDGE ALL THE TIME I AM DOING IT. *TR

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE RECEIVED ANOTHER RECALL LETTER. THE CONSUMER STATED SINCE EARLY FEBRUARY, HE HAD BEEN ATTEMPTING TO GET THE VEHICLE REPAIRED, WITH NO SUCCESS, DUE TO LACK OF PARTS.

MY DODGE RAM 2500 FROM 2011 HAS BEEN RECALLED FOR A POSSIBLE FAULTY FRONT TIE ROD FAILURE. I TOOK THE TRUCK IN ON JAN 7, 2014 TO HAVE IT FIXED. AT THE TIME THEY SAID THEY NEEDED TO ORDER THE PART AND IT WOULD TAKE 7-10 DAYS TO GET IT IN. TWO AND A HALF MONTHS LATER I RECEIVED A CALL SAYING THE PART WAS IN. I SCHEDULED THE TRUCK FOR SERVICE ON APR 16, 2014. WHEN I TOOK THE TRUCK IN I WAS TOLD THAT THE PART HAD BEEN REDESIGNED AND THEY WOULD ORDER A NEW ONE. IT'S BEEN THREE MONTHS SINCE THEN AND I HAVEN'T HEARD BACK FROM THE DEALERSHIP THAT THE PARTS ARE IN TO REPAIR MY TRUCK. I'VE BEEN FORCED TO USE MY TRUCK FOR SIX AND A HALF MONTHS BECAUSE DODGE DOESN'T HAVE THE PARTS AVAILABLE TO FIX MY RECALLED TRUCK WHICH CAN BE THE CAUSE OF A MAJOR ACCIDENT IF THE TIE ROD GOES BAD. DODGE NEEDS TO BE MORE RESPONSIVE IN TAKING CARE OF THEIR RECALLED VEHICLES BEFORE THEY CAUSE MORE ACCIDENTS. HELP! *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NO INCIDENT. RECEIVED RECALL N49 IN JANUARY 2014. DEALER (MCKINNEY DODGE EASLEY SC ) IS WAITING ON PARTS? IS THIS VEHICLE SAFE TO DRIVE CANNOT GET AN ANSWER. *JS

Mileage: 35,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V52900 (STEERING), BUT THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE OF ARRIVAL FOR THE PARTS. THE CONTACT SOLD THE VEHICLE DUE TO THE EXTENSIVE WAIT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE LIMITED. THE CONTACT HAD BEEN WAITING SINCE NOVEMBER OF 2013 TO HAVE THE VEHICLE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND MANUFACTURER COULD NOT PROVIDE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER AND MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIR. THE CONTACT HAS NOTIFIED THE DEALER ON SEVERAL OCCASIONS AND STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE NOW RECEIVED TWO NOTICES ABOUT THE LEFT TIE ROD. I OWN TWO DODGE PICK UPS AND STILL, 5 MONTHS LATER THEY CANNOT GET THE PARTS! I APPRECIATE THE CONCERN BUT WHAT GOOD IS IT IF WE CANNOT GET THE PARTS TO HAVE IT FIXED! QUIT SPENDING TIME ON SENDING OUT NOTICES AND GET THE PARTS! *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT ABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE DEALER AND THE MANUFACTURER WERE CONTACTED NUMEROUS TIMES AND THEY WERE NOT ABLE TO PROVIDE AN ESTIMATED TIME FROM WHEN THE PARTS WOULD BE AVAILABLE FOR THE REPAIRS. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/19/14*CN UPDATED 08/28/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED THE REASONABLE AMOUNT FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 10/02/14*LJ UPDATED 03/09/2015*JS

I HAVE RECEIVED TWO SAFETY RECALLS FOR THIS VEHICLE RECALL NUMBER N49/NHTSA 13V-529. THE RECALL IS TO REPLACE THE LEFT TIE ROD BALL STUD ON THE STEERING LINKAGE. I RECEIVED THE FIRST RECALL NOTICE IN JANUARY 2014. I IMMEDIATELY WENT TO MY DODGE DEALER TO HAVE THE WORK PERFORMED. DODGE STATED THAT THEY WOULD HAVE TO ORDER THE PARTS. SIX MONTHS LATER I AM STILL WAITING FOR THE PARTS. TODAY I RECEIVED THE SECOND SAFETY RECALL NOTICE FOR THE SAME PROBLEM. I CALLED CHRYSLER RECALL ASSISTANCE AND WAS TOLD IT WOULD TAKE AN ADDITIONAL THREE TO FIVE MONTHS BEFORE THE PARTS WERE AVAILABLE. THAT IS UNACCEPTABLE AND EXTREMELY DANGEROUS. CHRYSLER IS PLAYING RUSSIAN ROULETTE WITH PEOPLES' LIVES. CHRYSLER'S CLAIM THAT IT TAKES NINE MONTHS TO A YEAR TO OBTAIN THE PARTS IS PATENTLY FALSE. THEY HAVE SIMPLY INTENTIONALLY PLACED A BOTTLENECK IN THE RECALL PROCESS IN ORDER TO IMPROVE THEIR CASH FLOW. DO PEOPLE HAVE TO DIE BEFORE ACTION IS TAKEN? *TR

Mileage: 65,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD EXCEEDED A REASONABLE ABOUT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS UNAVAILABLE AND THERE WAS A WAITING LIST OF 365 CUSTOMERS AHEAD OF THE CONTACT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN

TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE DEALER DID NOT HAVE THE PARTS AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000: (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500.THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I AM SEEING A LOT OF THE SAME COMPLAINTS WITH THIS RECALL. I AM GETTING THE SAME STORY THAT THEY ARE WAITING ON PARTS AND CANNOT PERFORM THIS RECALL NOW. THE DEALER DOES NOT KNOW WHEN PARTS ARE TO COME IN. MY CONCERN IS, ITS ALREADY BEEN WAY MORE THAN A FEW MONTHS SINCE I WENT INTO THE DEALER AND HAD THEM VERIFY MY TRUCK NEEDED THE RECALL. I DON'T DRIVE MY TRUCK ON A DAILY BASIS BUT WHEN I AM USING IT I AM USUALLY HAULING MY DUMP TRAILER. I DON'T WANT TO BE THE CAUSE OF ME OR SOMEONE ELSE GETTING INJURED WHEN I KNOW THERE IS AN ISSUE WITH THE TRUCK LIKE THE STEERING MAY FAIL. I DON'T UNDERSTAND HOW THERE CANNOT BE ANY PARTS TO REPLACE THIS YET. *TR

RECEIVED THE N49 / NHTSA 13V-529 LEFT TIE ROD RECALL NOTICE, MADE AN APPOINTMENT TO GET IT REPLACED ON 1/10/14 4 DAYS AFTER THE START OF THE RECALL. TOOK THE TRUCK IN TO DEERY BROTHERS IOWA CITY TO GET THE RECALL COMPLETED. INSTEAD OF DOING THE RECALL THEY SIMPLY LOOKED UNDER THE TRUCK AND VERIFIED IT WAS ONE THAT NEEDED THE RECALL, AND WOULD PUT ME ON THE LIST TO HAVE IT DONE. STATED THEY WOULD CONTACT ME WHEN PARTS COME IN. THIS WAS OVER 6 MONTHS AGO AND EVERY TIME I TALK TO THEM THEY SAY THEY ARE REPLACING PARTS AS FAST AS THEY COME IN. I JUST RECEIVED A SECOND LETTER FROM CHRYSLER TODAY STATING THIS IS AN IMPORTANT SAFETY RECALL AND SHOULD BE DONE AS SOON AS POSSIBLE. I CALLED DEERY BROTHERS AGAIN THIS MORNING AND GOT THE SAME RESPONSE THAT THEY ONLY GET 2-3 SETS OF PARTS AT A TIME AND WILL LET ME KNOW WHEN MINE ARE AVAILABLE. THEY STATED THEY HAVE PEOPLE ON THE LIST THAT HAVE BEEN THERE QUITE A WHILE LONGER THAN ME. WHICH SEEMS FUNNY AS I WENT IN 4 DAYS AFTER THE RECALL STARTED. I DID CALL THE CHRYSLER GROUP RECALL ASSISTANCE CENTER LISTED ON THE RECALL AND GOT THE SAME RUNAROUND. I FEEL I AM DRIVING A TICKING TIME BOMB, THEY WERE UNABLE TO ANSWER MY QUESTION ABOUT WHO WOULD BE RESPONSIBLE IF THIS BREAKS GOING DOWN THE ROAD AND CAUSES AN ACCIDENT. I DO NOT USE MY TRUCK AS A CAR, USUALLY I AM CARRYING A HEAVY LOAD IN THE TRUCK AND/OR PULLING A TRAILER. I'M JUST CONCERNED ABOUT THE COLLATERAL DAMAGE THAT COULD OCCUR IN SUCH A CASE. I REALIZE THEY HAVE A LOT OF UNITS ON THE ROAD TO REFIT BUT, I THINK THEY NEED TO STEP UP AND GET THESE DONE. ONE FRIEND OF MINE HAD HIS BREAK ON HIM 300 MILES FROM HOME, JUST AFTER PULLING OFF INTERSTATE. HATE TO THINK IF IT HAD BROKE A FEW MILE EARLIER. I HATE TO DRIVE MY TRUCK RIGHT NOW BUT, CANNOT BE WITHOUT IT FOR WHAT APPEARS COULD BE A FULL YEAR. PLEASE LOOK INTO THE HANDLING OF THIS BY CHRYSLER. *TR

TL ' THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS UNABLE TO BE REPAIRED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JCC

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL * THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT WAS CONCERNED BECAUSE THE MANUFACTURER DID NOT HAVE PARTS AVAILABLE. THE DEALER INFORMED THE CONTACT THAT PARTS WOULD BE ORDERED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT DID NOT EXPERIENCE THE FAILURE. UPDATED 09/02/14*LJ THE CONSUMER STATED AFTER 5 MONTHS THE VEHICLE WAS REPARED. UPDATED 09/10/2014 *JS

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED AFTER THE RECALL WAS PERFORMED, HE NOTICED THE VEHICLE PULLED TO THE RIGHT AND THE STEERING WHEEL WAS NO LONGER CENTERED. THE DEALER INFORMED THE CONSUMER, THE WORK THEY PERFORMED, HAD NOTHING TO DO WITH THE VEHICLE PULLING. THE CONSUMER STATED THERE WAS NOTHING WRONG WITH THE VEHICLE, PRIOR TO TAKING IT TO THE DEALER. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING). THE CONTACT STATED THAT SHE WAS ADVISED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THERE WERE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER STATED THAT THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE ATTEMPTED TO MAKE A RIGHT TURN BUT THE POWER STEERING AND BRAKES FAILED. THE CONTACT STATED THAT AFTER A FEW SECONDS, THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.

Mileage: 77,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE ATTEMPTED TO MAKE A RIGHT TURN BUT THE POWER STEERING AND BRAKES FAILED. THE CONTACT STATED THAT AFTER A FEW SECONDS, THE VEHICLE RESUMED NORMAL FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNAVAILABLE.

Mileage: 77,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE PART FOR THE RECALL WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

ALMOST SEVEN MONTHS RUN-AROUND SINCE RECALL N49/NHTSA13V-529. IS THERE ANY RELIEF IN SIGHT? CHRYSLER CONTACTED, MULTIPLE DEALERS CONTACTED. ONE WASTED TRIP (LOST WORKDAY) TO A DEALER SCHEDULED APPOINTMENT, ONLY TO BE INFORMED THAT THEY USED THEIR LAST PART THE DAY BEFORE. *TR

PLEASE TELL ME WHY IT IS TAKING SO LONG TO GET A PART IN A SHOP FOR A RECALL? I CONTACTED 3 DIFFERENT DODGE DEALERSHIPS AND THEY ALL STATE THAT THEY ARE ONLY GETTING 2 PARTS A WEEK FOR A RECALL. I HAVE WAITED OVER 6 MONTHS TO BE CALLED FOR A REPLACEMENT. I AM ON A WAITING LIST AND EACH TIME I FOLLOW UP I GET TOLD THE SAME THING. SORRY WE DON'T HAVE THAT PART. IF THIS IS A RECALL THEN DODGE SHOULD HAVE THESE IN ADEQUATE SUPPLY IF THEY ARE GOING TO ISSUE OUT LETTERS TO OWNERS ASKING THEM TO DO THEIR PART TO MAKE THE VEHICLE SAFE. THE REPLACEMENT PART IS A LEFT TIE ROD STUD. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V528000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED THE RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID: 13V529000 (STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.

I CAN'T BELIEVE WE ARE 6 MONTHS OUT ON A RECALL THAT HAS THE POTENTIAL TO SERIOUSLY INJURE AND/OR KILL PEOPLE YET CHRYSLER STILL DOES NOT HAVE THE PARTS AVAILABLE TO RIGHT THE SITUATION. WHERE IS THE NHTSA? *TR

RECEIVED RECALL NOTICE N49 FROM CHRYSLER (NHTSA 13V-529) APPROXIMATELY MARCH 18, 2014. THIS IS IN REGARD TO A STEERING DEFECT ON OUR 2011 RAM 2500HD TURBO DIESEL TRUCK. ACCORDING TO THE RECALL NOTICE THE PROBLEM IS "THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING." THIS SOUNDS LIKE A SERIOUS SAFETY ISSUE TO ME. SO WE TOOK IT INTO THE NEAREST DODGE DEALER ON MARCH 19, 2014. AFTER EXAMINING THE TRUCK THEY SAID IT DOES NEED THE REPAIR, BUT THEY HAVE NO PARTS. SO THEY PUT US ON A WAITING LIST AND THAT IT WOULD BE ABOUT 30 DAYS. IT IS NOW TWO MONTHS LATER AND WE ARE TOLD THAT WE ARE STILL ABOUT 30 DAYS OUT ON THE WAITING LIST. THE RECALL NOTICE SAYS THAT IF THE DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT WITHOUT CHARGE AND WITHIN A REASONABLE TIME WE MAY FILE A WRITTEN COMPLAINT WITH THE ADMINISTRATOR OF THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. THIS IS MY FORMAL WRITTEN COMPLAINT. MY DEALER (TEMPE DODGE) HAS FAILED TO REMEDY THIS DEFECT WITHIN A REASONABLE TIME. PLEASE USE ALL THE AUTHORITY OF THE UNITED STATES GOVERNMENT TO COMPEL CHRYSLER CORPORATION TO EXPEDITE THE REPAIR OF THIS DANGEROUS CONDITION! THANK YOU. *TR

Mileage: 94,793

RECEIVED A IMPORTANT SAFETY RECALL (N49/NHTSA 13V-529) IN DECEMBER 2013. CALLED THE DEALER AND WAS TOLD NO PARTS AND WAS PUT ON A WAITING LIST. 5/19/14 CALLED AGAIN, STILL NO PARTS BUT STOP BY AND THEY WILL INSPECT. I DID AND THEY SAY I NEED THE PART AND AM STILL ON THE WAITING LIST. WHAT'S A REASONABLE TIME? STILL NO IDEA WHEN I WILL GET THE WORK DONE. *JS

DODGE RAM. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD STUD RECALL PROBLEMS. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE, TO PERFORM THE RECALL. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS ADVISED THAT THE REMEDY WAS NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE.

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THE CONTACT STATED THERE SHOULD BE A REMEDY AVAILABLE BEFORE MAY OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V529000 (STEERING) AND THE CONTACT STATED THE THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WERE NO FAILURES AT THIS TIME. RK

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER MONTH. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

CONTACTED LOCAL DODGE DEALERSHIP RELATING TO RECALL NOTICE N49 / NHTSA 13-529 IN JAN. 2014. TODAY 5/8/14 I WAS TOLD THAT IT WOULD BE SEPT. BEFORE THE PART COULD BE REPLACED, IF THEN. CLOSE TO A YEAR AND POSSIBLY LONGER TO REPLACE A PART THAT COULD CAUSE A DEATH IS UNACCEPTABLE. I AM SURE THAT DODGE HAS A SUPPLIER OF THE TIE ROD BALL STUD FOR THE NEW TRUCKS THAT THEY ARE SELLING. PERHAPS THEY COULD STOP PRODUCTION OF THE NEW TRUCK AND HAVE THE MANUFACTURE OF THE BALL STUD RETOOL IN ORDER TO GET ALL THE UNSAFE TRUCKS REPAIRED. BUT, I AM SURE THAT THEIR BEAN COUNTERS WOULD REJECT THAT ACTION. $$$$$$$$ *TR

RECALL NOTICE : N49/NHTSA 13V-529 LEFT TIE ROD BALL STUD MAY FRACTURE . MAY CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. I HAVE BEEN UNSUCCESSFUL IN GETTING THIS RECALL CORRECTED BY THE DEALER. I HAVE BEEN ADVISED BY THE DEALERSHIP THAT THE PROBLEM IS : THEY ARE UNABLE TO GET THE PART NEEDED FROM CHRYSLER. I CALLED ON 1/2/2014 AND WAS TOLD THE PART WAS ORDERED. 1/24/2014 I WAS TOLD THAT ONLY 3 PARTS WERE ALLOWED TO BE SHIPPED FROM CHRYSLER TO THE DEALER EVERY 7 DAYS. 3/1/2014: DEALER STILL STATED THEY WERE UNABLE TO GET THE NEEDED PARTS. WHAT IS THE PROBLEM.???? *TR

Mileage: 1,200

TL-THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT HE WAS PLACED ON A WAITING LIST THAT MAY EXCEED SEVERAL MONTHS DUE TO PARTS ARE RECEIVED BY ONE OR FOUR EVERY TEN DAYS. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. LI

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

I RECEIVED SAFETY RECALL N49/NHTSA 13V-529 IN MID DEC 2013 REGARDING THE LEFT TIE ROD BALL STUD. I CALLED TO SCHEDULE AN APPT. WITH MY LOCAL DODGE DEALERSHIP AND WAS PLACED ON A WAITING LIST BECAUSE THEY WEREN'T RECEIVING THE REPLACEMENT PART. I KEEP CHECKING WITH THE DEALERSHIP BUT HAVE BEEN TOLD THAT THEY AREN'T RECEIVING THE PARTS. SO HERE IT IS, 4/28/14 AND I HAVE YET TO HAVE THE TIE ROD ON MY TRUCK REPLACED. HORSE SHOW SEASON BEGINS IN MAY AND I CERTAINLY CAN'T TAKE ANY CHANCES TOWING MY HORSE TRAILER WITH THIS ISSUE UNRESOLVED. I AM VERY UNHAPPY WITH THIS SITUATION - THIS IS THE FIRST DODGE TRUCK I'VE PURCHASED AND IF THIS IS HOW CHRYSLER DODGE HANDLES RECALLS, IT WILL MAKE ME THINK TWICE BEFORE I CONSIDER PURCHASING ANOTHER DODGE TRUCK. IF YOUR COMPANY ISSUES RECALLS, IT NEEDS TO PROVIDE THE NECESSARY REPLACEMENT PARTS TO DEALERSHIPS IN A TIMELY FASHION. WAITING 4 MONTHS, AND STILL NOT HAVING ANY IDEA OF WHEN MY TRUCK WILL BE SERVICED, IS COMPLETELY UNACCEPTABLE LEVEL OF CUSTOMER SERVICE. I'D SURE LIKE TO USE MY TRUCK FOR TOWING PURPOSES BUT FEEL I CANNOT DO SO UNTIL THIS PART IS REPLACED. I WANT TO KNOW WHEN I CAN EXPECT SATISFACTION OF THIS RECALL NOTICE. *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 111,000.

RECALL WAS SENT DECEMBER TO START EFFECTIVE JANUARY THE 6TH AND I STILL HAVE NOT GOTTEN THE DEALERSHIP TO FIX PROBLEM. PROBLEM:(THE LEFT TIE ROD STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) TRUCK WAS PURCHASED AT GULFGATE DODGE IN HOUSTON. THE TECHNICIAN IS SOMEONE BY THE NAME OF GARY. WHEN I CALLED TO CHECK TO SEE WHY THEY HAD NOT CALLED ME IN TO REPAIR THE PROBLEM I WAS TOLD THEY WOULD CALL ME WHEN PART CAME IN. I STILL HAVE NOT HEARD ANYTHING. MAY IS AROUND THE CORNER THIS IS NOT GOOD. PEOPLE DIE FROM RECALLS EVERYDAY I WOULD NOT LIKE TO BE ADDED TO THE LIST, BUT I HAVE INFORMED MY FAMILY OF THE PROBLEM. PLEASE HELP SPEED UP PROCESS ANY WAY YOU CAN. I SHOULD BE ABLE TO DRIVE MY TRUCK AND PULL MY HORSES WITHOUT FEAR OF DYING. THE CONSUMER STATED THE VEHICLE WOULD PULL TO THE LEFT, AND IT FELT AS THOUGH THE STEERING WAS LOCKING UP. UPDATED 05/05/14

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE RECEIVED A RECALL NOTICE IN THE MAIL AROUND THE 1ST OF THE YEAR FOR THE LEFT TIE ROD ON OUR TRUCK, WE CALLED RENO DODGE RIGHT AWAY, THEY PUSHED US BACK A FEW WEEKS, WE CALLED MULTIPLE TIMES SINCE THEN AND SAID THEY'D CALL US, THEY NEVER DID, NOW MONTHS LATER WE CALLED AGAIN, AND THEY SAID IT WOULD BE MONTHS BEFORE THEY COULD GET US IN. WE ARE CONCERNED THAT THIS PROBLEM COULD HARM OUR FAMILY SINCE THIS IS OUR PRIMARY FAMILY VEHICLE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000. THE CONTACT STATED THAT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. AS A RESULT, REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED RECALL NHTSA CAMPAIGN (STEERING) BY THE END OF 2013. THE CONTACT TOOK THE VEHICLE INTO A DEALER TO BE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED SAFETY RECALL # N49/NHTSA 13V-529 CALLED TO HAVE REPAIR, DEALER SAID CHRYSLER IS NOT SHIPPING BUT ONE PART PER WEEK AND THEY HAVE 4 PAGES OF CUSTOMERS WAITING ON PART TO REPAIR, DOES NOT HAVE ANY IDEA WHEN CHRYSLER WILL RELEASE MORE PARTS. MEAN WHILE I AM DRIVING A TRUCK THAT MAY CAUSE LOSS OF CONTROL AND CRASH WITHOUT WARNING. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED RECALL NOTICE NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER GAVE AN UNREASONABLE TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE RECALL WOULD BE REPAIRED. THERE ARE NO FAILURES AT THIS TIME. THE DEALER REPLACED THE STEERING COMPONENT, ON THE VEHICLE. UPDATED 07/15/14

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. UPDATED 06/10/14 MA

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT ALSO STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

RECEIVED SAFETY RECALL # N49/NHTSA 13V-529 CALLED TO HAVE REPAIR, DEALER SAID CHRYSLER IS NOT SHIPPING BUT ONE PART PER WEEK AND THEY HAVE 4 PAGES OF CUSTOMERS WAITING ON PART TO REPAIR, DOES NOT HAVE ANY IDEA WHEN CHRYSLER WILL RELEASE MORE PARTS. MEAN WHILE I AM DRIVING A TRUCK THAT MAY CAUSE OSS OF CONTROL AND CRASH WITHOUT WARNING. *TR

Mileage: 36,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN NOVEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED . THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 05/5/2014. UPDATED 06/16/2014 *JS

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO LEFT TIE ROD BALL STUD RECALL. CONSUMER WAS TOLD THAT DEALERSHIP WOULD NOT COMPLETE RECALL AND THAT THE RECALL WAS SUSPENDED. *SMD THE CONSUMER WAS ALSO INFORMED THE PROBLEM ONLY EXISTED WHEN BACKING UP THE TRUCK WITH A TRAILER. *JB

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500 THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ONLY RECEIVING ONE RECALL KIT PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/19/14*LJ UPDATED 05/27/2014 *JS

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY AND THOSE AROUND HIM WHILE ON THE ROADWAY BECAUSE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE THE FAILURE.

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE TIE ROD BALL STUD RECALL COMPLETION PROBLEMS. *SMD WHEN THE CONSUMER ARRIVED FOR HIS SCHEDULED APPOINTMENT, HE WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE DEALER INFORMED THE CONSUMER, CHRYSLER WAS ONLY SENDING ONE PART PER WEEK, AND HE WAS ADDED TO A WAITING LIST. *JB

2011 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICE COMPLETION PROBLEMS AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP. *SMD THE CONSUMER WAS INFORMED, THE PART FOR THE RECALL, WAS ON BACKORDER. *JB

JANUARY 21, 2014- RECEIVED RECALL NOTICE N49. (LEFT TIE ROD BALL STUD FAILURE). CONTACTED A LOCAL TEXAS DODGE DEALER AND WAS PLACED ON THE APPOINTMENT LIST, PARTS ORDERED. DEALER SAID THAT I WOULD BE CONTACTED WHEN THE PART ARRIVED. (SEEN THE RECALL NOTICE UPDATES THAT STATED IT WOULD BE APRIL BEFORE PARTS WERE AVAILABLE). 03/22/14 - WAS BACKING OUT OF PARKING SPOT AND LEFT TIE ROD BALL STUD BUSTED, TIRE TWISTED SIDEWAYS. THE SCARY PART- JUST 45-50 MILES EARLIER, SAME TANK OF GAS, I HAD BEEN PULLING MY FIFTH WHEEL TRAILER DOWN THE HIGHWAY IN TEXAS. I AM SHAKING THINKING ABOUT WHAT COULD HAVE HAPPENED ON THE THRUWAY IF IT HAD BUSTED JUST A FEW MILES EARLIER OR IF I HAD A FEW MILES FURTHER TO DRIVE! *TR

Mileage: 79,100

TL*THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING). THE CONTACT STATED THE WAIT FOR THE DEALER TO PERFORM THE REPAIR HAD EXCEEDED A REASONABLE TIMEFRAME. THE DEALER ADVISED THAT THEY ARE ALLOWED TWO REPAIR KITS PER WEEK.THE CONTACT'S VEHICLE WAS NUMBER FOUR ON THE WAITING LIST AND WOULD BE REPAIRED IN APPROXIMATELY FOUR MONTHS. THE CONTACT HAD NOT EXPERIENCE THE FAILURE.

IT APPEARS THE COMPLAINT IS THE SAME AS MANY. HAVE BEEN TRYING TO GET THIS RECALL TAKEN CARE OF AND FROM THE BEGIN AND HAVE BEEN TOLD BY THREE DEALERS THE SAME ANSWER! CHRYSLER WON'T SEND US THE PARTS PARTS. SO I HAVE BEEN ON THE LIST SINCE JANUARY 6TH. DOES SOMEONE HAVE TO HAVE AN INJURY LIKE WITH TOYOTA OR GM BEFORE THE PROBLEM CAN GET FIXED. DISGUSTED WITH CHRYSLER TO SAY THE LEAST AS ARE THE DEALERS!!! *TR

Mileage: 57,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

RECEIVED A RECALL ON MY TRUCK (N49/NHTSA 13V-529). IMMEDIATELY TOOK TRUCK TO DEALERSHIP FOR INSPECTION AS THE RECALL STATES THE "LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING.) THE DEALER (FRONTIER DODGE IN EL RENO, OKLA.) INSPECTED THE TRUCK AND TOLD ME THAT INDEED, MY TRUCK DID HAVE THE FAULTY PARTS AND THAT THE TIE RODS NEEDED TO BE REPLACED ON BOTH SIDES. THEY STATED THEY WOULD ORDER THE PARTS AND CONTACT ME FOR REPAIRS. TO DATE, THE DEALER HAS NOT CONTACTED ME FOR REPAIRS. TWO WEEKS AGO, I CONTACTED THEM AND ASKED THE STATUS, THEY SAID THEY ARE STILL WAITING FOR PARTS FROM DODGE. IF THIS RECALL IS SUCH AS SAFETY ISSUE AS TO WARRANT A RECALL, WHY IS DODGE NOT FOLLOWING THROUGH WITH REPAIRS AND ENSURING THERE ARE PARTS NECESSARY FOR REPAIRS? IT HAS BEEN OVER TWO MONTHS SINCE THE DEALER ORDERED PARTS. I DO NOT CONSIDER THIS A 'REASONABLE TIME' ESPECIALLY WHEN MY SAFETY IS AT STAKE. *TR

Mileage: 50,000

I GOT THE RECALL WHILE IN OR WHILE BEING A CARETAKER FOR 6 MONTHS. I CALLED ALL THE LOCAL DEALERS AND WAS TOLD THEY DID NOT HAVE THE PARTS AND DID NOT KNOW WHEN THEY WOULD GET THEM. I FINALLY TALKED TO DENNIS DILLION DODGE IN CALDWELL, ID AND THEY ORDERED THE PART. I AM LEAVING TO GO BACK TO ALASKA NEXT MONTH AND THEY STILL DO NOT HAVE THE PART. I REALLY DO NOT WANT TO GO BACK WITHOUT IT BEING FIXED AS I AM PULLING A 5TH WHEEL TRAILER. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING PARTS UNTIL MID APRIL. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

RECEIVE NOTIFICATION IN DECEMBER TO CONTACT DEALER FOR RECALL SERVICE WORK AFTER JAN 6 2014. CONTACTED DEALER ON JAN 6TH AND MADE APPOINTMENT FOR FEB 4TH TO HAVE RECALL WORK PERFORMED. WHEN DROPPING VEHICLE OFF I WAS INFORMED PARTS WERE NOT AVAILABLE AND WERE ONLY GETTING A LIMITED NUMBER OF PARTS PER WEEK. IT IS NOW 3 MONTHS INTO THE RECALL WITH NO RESOLUTION IN SIGHT. FOR A POTENTIAL SAFETY ISSUE THIS IS NOT ACCEPTABLE. *TR

RECEIVED A SAFETY RECALL FROM CHRYSLER N49/NHTSA 13V-529, STATING THE LEFT TIE ROD BALL STUD IS DEFECTIVE AND NEEDS TO BE REPLACED. CONTACTED WOLFCHASE DODGE IN BARTLETT, TN AND THEY SAID THEY COULDN'T GET THE PARTS, AND COULDN'T FIX MY TRUCK. *TR

Mileage: 32,000

I HAD STOPPED AT A STOP SIGN AND THEN STARTED TO PROCEED. SPEED WAS SLOW BECAUSE OF RAIL ROAD TRACK, WHEN I MADE A LEFT TURN THE STEERING JAMMED AND HAD TO STOP BEFORE RUNNING OFF ROAD. WITH ALL MY STRENGTH I WAS ABLE TO TURN LEFT FURTHER BUT HEARD A CLUNK. DROVE SLOW TO A DODGE DEALER IN MILE OF CARS, SAN DIEGO AND THIS CONDITION OCCURRED ABOUT 3 TIMES EVERY TIME I MADE A FULL TURN TO LEFT. DEALER REPAIRED AND I WAS TOLD THAT A AIR VENT HOSE RETAINING BRACKET HAD BROKEN AND THE HOSE HAD FALLEN IN TO THE STEERING MECHANISM. I THINK IF I HAD BEEN GOING AT A NORMAL SPEED 50 TO 70 I WOULD HAVE CRASHED. *TR

Mileage: 35,500

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TR

RECALL FIRST HEARD OF ON TODAY SHOW FIRST OF DEC,2013. RECALL NOTICE ARRIVED IN ,MAIL LATE DEC, 2013. INSTRUCTED TO CONTACT DEALER JAN, 6, 2014.CONTACTED DEALER JAN 7 2014. TOLD PARTS WOULD TAKE 3 TO 4 WEEKS. WAITED. CONTACTED DEALER MID FEB,2014. TOLD CHRYSLER ONLY RELEASING ONE PART PER WEEK.AM #10 ON LIST, WAITED. CONTACTED DEALER MARCH 11,2014. TOLD A PROBLEM WITH THE NEW PART, STOPPED SHIPPING, NEWER PARTS TO START SHIPPING END OF APRIL 2014. BY END OF APRIL WILL BE 5 MONTHS. DUE TO RISK OF TIE ROD FAILURE, DO NOT FEEL SAFE ON THE ROADS. THIS IS NOT WHAT I CONSIDER A TIMELY REMEDY TO THE SAFETY OF MYSELF OR TO OTHERS ON THE ROAD. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

WHILE BACKING INTO A PARKING SPACE, THE TIE ROD BROKE CAUSING BOTH FRONT TIRES TO TILT INWARD. I HAPPENED TO BE AT A DEALER'S LOT AND HAD TO HAVE IT REPAIRED AT THIS LOCATION. UPON CONTACTING MY DODGE DEALERSHIP I WAS INFORMED OF THE RECALL AND THEN CONTACTED CHRYSLER WHERE I WAS TOLD - ON THREE SEPARATE CALLS - THIS WAS NOT PART OF THE RECALL. I'VE SINCE FOUND A PUBLISHED NOTICE BY CHRYSLER, STATING MY EXACT MAKE & MODEL AND THE EXACT TIE ROD BREAKAGE AS BEING PART OF A RECALL. CHRYSLER HAS DENIED REIMBURSEMENT OF MY REPAIR APPROXIMATELY $600 ON A $50,000 TRUCK WITH ONLY 40,000 MILES. AT THE TIME OF THIS INCIDENT MYSELF AND A PASSENGER HAD JUST EXITED OFF A MAJOR INTERSTATE WHERE THE SPEED LIMIT IS 70 MPH AND I WAS TOWING A BOAT. I CAN NO LONGER TRUST DODGE VEHICLES, THEIR CUSTOMER CARE DUE TO THEIR LACK OF SAFE PRODUCTS.

Mileage: 40,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 STEERING HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED NOTIFICATION DECEMBER 2013 AND THE DEALER ADVISED FOR SEVERAL MONTHS THAT THEY HAD NOT RECEIVED THE REPAIR KIT TO COMPLETE THE RECALL SERVICE. THE CONTACT WAS PLACED ON A WAITING LIST AND WAS ADVISED THAT BECAUSE THE DEALER WAS ONLY BEING SUPPLIED WITH ONE REPAIR KIT PER WEEK, THE EXPECTED RECALL REPAIR DATE WAS NOVEMBER 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT RECEIVED A RECALL NOTICE AND HAD BEEN AWAITING THE NECESSARY PARTS FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME IN WHICH THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500 .THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND CONTACTED THE DEALER. THE DEALER ADVISED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTIFICATION MONTHS AGO AND WAS ADVISED BY THE MANUFACTURER THAT THEY WERE NOT AWARE OF WHEN THE PARTS WOULD BECOME AVAILABLE TO COMPLETE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

IN JANUARY OF 2014, I RECEIVED A RECALL NOTICE FROM DODGE/CHRYSLER ON MY 2011 DODGE RAM TRUCK, 2500 4X4. THE NOTICE SAID, PROBLEM: THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. 2-28-14 I CALLED SMOLICH MOTORS (DODGE DEALERSHIP IN BEND, OREGON) AND MADE AN APPOINTMENT TO HAVE IT LOOKED AT. I WAS TOLD THEY ARE OVER 300 PEOPLE WAITING FOR PARTS AND THAT THE REPLACEMENT PARTS THAT WERE FIRST SENT HAVE BEEN RECALLED AS INFERIOR AND THEY HAVE NO IDEA WHEN THEY CAN REPLACE THE FAULTY PARTS ON THE TRUCK. SINCE THIS IS A SAFETY ISSUE I STRONGLY FEEL THAT CHRYSLER/DODGE IS NOT DOING WHAT THEY SHOULD TO FIX THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURE WAS CONTACTED AND STATED THEY WOULD NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER 2013, THERE SHOULD HAVE A REMEDY AVAILABLE BEFORE FEBRUARY 2014 TO REPAIR A MANUFACTURING DEFECT. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR PERFORMING THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 04/22/14

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) AND THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/25/14*CN UPDATED 04/09/14

TL- THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS STILL WAITING FOR PARTS FROM AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAS NOT EXPERIENCED A FAILURE. DYD

TL- THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

NOTICE OF RECALL RECEIVED 12 24 13 CALLED DEALER (BARTON AUTO) 1/6/14 TOLD THEY WILL ORDER RECALLED PART CALLED DEALER YESTERDAY THEY WERE NOT SURE IF PARTS WERE ORDERED . THEN CALLED [XXX] @[XXX]AFTER SOME RESEARCH SHE REDIRECTED ME BACK TO DEALER. DEALER REQUESTED I HAVE TRUCK INSPECTED TODAY I WENT TO DEALER SERVICE REP. LOOKED UNDER TRUCK INSPECTED TIEROD STATED THEY NEEDED TO ORDER PARTS. CANNOT EVEN TELL ME IF PARTS ARE ORDERED. THESE DELAYS ARE UNACCEPTABLY TIME DELAYS AND ENDANGERING MYSELF AND GENERAL PUBLIC. RECALL STARTED 2/28 /11. NOTIFICATION TO ME OF RECALL 12/24/13. DEALER DELAY IN ORDERING PARTS. NO ACCOUNTABILITY FOR DELAYING SERVICES (DEALER OR CHRYSLER) THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 400,600

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE ATTEMPTED A TURN AND THE DRIVER'S SIDE TIE ROD FRACTURED WITHOUT WARNING. THE CONTACT MENTIONED THAT HE HAD RECENTLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29,000. UPDATED 03/21/14*LJ UPDATED 03/27/2014 *JS

Mileage: 29,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS VERY CONCERNED ABOUT HIS SAFETY AFTER RECEIVING THE NOTICE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT GOING TO BE AVAILABLE FOR SIX MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 50,000.

Mileage: 50,000

WAS DRIVING ON THE INTERSTATE AND WENT TO GET OFF AT THE EXIT. POWER STEERING WENT OUT WHEN TAPPING BRAKES ALMOST HIT THE GUARDRAIL. DONE IT TO ME 3 MORE TIMES THROUGHOUT THE DAY. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) MID JANUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT HE HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-28-14 *BF UPDATED 3/13/2014 *JS

TL* THE CONTACT OWNS 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. BOTH THE MANUFACTURER AND THE DEALER WERE NOTIFIED. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THE PARTS WERE NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/27/14*LJ UPDATED 02/27/14

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER INFORMED THE CONTACT THAT THEY ONLY RECEIVED ONE REMEDY PART PER WEEK. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED TIMELY MANNER. THE MANUFACTURER WAS MADE AWARD OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/27/14*LJ THE DEALER INFORMED THE CONSUMER, CHRYSLER WAS ONLY SENDING ONE PART PER WEEK. THE CONSUMER STATED THERE WAS NO EXCUSE, WHY A RECALL SHOULD TAKE 70 WEEKS TO COMPLETE. UPDATED 02/27/14

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER 13V529000 STEERING EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THAT THE DEALERSHIP WILL RECEIVE ONE PART EVERY SEVEN DAYS. THERE ARE NO FAILURES AT THIS TIME.

I RCVD RECALL NOTICE N49/ NHTSA 13V-529 FOR MY DODGE. I CALLED JIM CLICK DODGE, IN TUCSON, ARIZONA, THE DEALERSHIP WHERE I PURCHASED THE VEHICLE TO SCHEDULE THE REPAIR. I WAS TOLD THAT IT WOULD 65 WEEKS (OVER ONE YEAR) FOR THE PART TO COME IN FOR THE REPAIR. I BELIEVE THIS IS AN EXCESSIVE AMOUNT OF TIME FOR A PART TO BE ORDERED AND COME IN FOR A SAFETY RECALL. *TR

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE BECAUSE THE MANUFACTURER WAS ONLY PROVIDING ONE PART PER WEEK TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE ISSUED TO THE DEALER IN LIMITED QUANTITIES. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ). THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS TOLD THAT SHE WOULD HAVE TO WAIT THREE MONTHS IN ORDER TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THEY RECEIVED ONLY ONE RECALL PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE ROUNDING A LEFT HAND CURVE, LOST CONTROL OF THE VEHICLE WHEN THE VEHICLE SUDDENLY JERKED HARD TO THE LEFT. THE VEHICLE THEN STARTED AN UNCONTROLLABLE SPIN AND WENT OVER AN EMBANKMENT AND INTO A DRY CREEKBED. THE VEHICLE SUSTAINED SUBSTANTIAL DAMAGE. ON INSPECTION THE FRONT LEFT TIE ROD ASSEMBLY WAS BROKEN. MYSELF AND MY 14 YR SON SUSTAINED MINOR INJURIES. WE LATER RECEIVED NOTICE FROM CHRYSLER ON 12/24/2013 OF THE RECALL OF OUR VEHICLE FOR SAME FAILURE OF TIE ROD ASSEMBLY. *TR

Mileage: 48,000

WHEN I BUY THE VEHICLE IT SHOW THAT WAS FIX, WHEN I BUY THE VEHICLE IT BROKE AGAIN FOR THE SECOND TIME WITH IN 4 MONTH OF THE BUY. NOW FOR THE 3RD TIME I GET A RECALL NOTIFICATION TO REPLACE IT AGAIN. MY COMPLAIN IS THAT I BEING DRIVING ALL THIS TIME THINKING THAT WAS FIX GOOD AND MY LIVE ITS BEING ON RISK BECAUSE IT SHOWS THAT IT NEVER WAS FIX PROPERLY. I BUY THIS VEHICLE BECAUSE MY JOB THE DEPENDS ON THIS TRUCK AND I CAN DRIVE SOMETHING THAT CAN KILL ME WITH OUT KNOWING IT. THANK YOU *TR

Mileage: 30,382

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. THE SHAKING CEASED ONCE THE CONTACT APPLIED THE BRAKES. THE FAILURE WAS RECURRING AND THE VEHICLE WAS CONSTANTLY TAKEN TO THE DEALER OVER A TWO YEAR SPAN. THE TECHNICIANS WERE NEVER ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT COULD NOT CONFIRM IF THE FAILURES WERE RELATED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

Mileage: 8,000

I WAS DRIVING ON I-10 GOING WEST BY BLTHE, CA I WENT OVER A BRIDGE AND RAN OVER THE JOINT BETWEEN THE BRIDGE AND THE ROAD THE TRUCK WENT INTO A SPEED WOBBLE IT DIDN'T STOP UNTIL I GOT ON THE BRAKES HARD DOWN TO 40 MPH I HAVE HAD IT HAPPEN SEVERAL TIMES MORE ALWAYS AT BRIDGES OR ROUGH SPOTS ON THE ROAD. *TR

Mileage: 43,679

WHILE IN REVERSE AND TURNING LEFT, THE LEFT TIE ROD END SNAPPED AT THE BALL JOINT. IT APPEARS TO BE A GEOMETRY PROBLEM, NOT ALL ABOUT A FAULTY PART. CHRYSLER STATED THE PART HAD ALREADY BEEN REPLACED DURING RECALL L16, BUT IT HAS NOT FIXED THE PROBLEM. CUSTOMER SERVICE STATED THEY WILL ONLY REPLACE THE PART ONCE UNDER THE RECALL. *TR

Mileage: 41,920

WHILE LEAVING CHURCH IN PARKING LOT TURNING LEFT BACKING UP HEARD LOUD CLUNK TRIED TO GO FORWARD TRUCK DID NOT WANT TO MOVE. GOT OUT AND LOOKED AND SAW TIE ROD HAD BROKEN. VEHICLE WAS IN DEALERSHIP MARCH 12 FOR TIE ROD RECALL 12600 MILES THEY SAID NO PROBLEMS WITH TIE ROD AND DID NOTHING WITH IT. OBVIOUSLY THERE IS A PROBLEM TIE RODS DO NOT WEAR OUT IN 27000 EASY MILES. *TR

Mileage: 27,000

LEFT TIE ROD BROKE WHILE REVERSING. NEW TIE ROD REPLACED BY DEALERSHIP. THIS DESPITE RECALL PREVIOUSLY BEING PERFORMED AND ORIGINAL TIE ROD FOUND TO BE "WITHIN SPECS." *TR

Mileage: 40,000

WHILE DRIVING MY 2011 DODGE RAM ON THE FREEWAY, THE FRONT END STARTED SHAKING SO VIOLENTLY THAT THE HOOD LATCH POPPED, AND FORCED ME TO THE SIDE OF THE ROAD. TOWED TO DEALER NOTHING FOUND WRONG CONTINUED THIS 10 TO 15 TIMES UNTIL IT TOOK ME ACROSS TWO LANES OF TRAFFIC TO THE CENTER MEDIAN ON THE INTERSTATE AT 70 MPH.THE STEERING ARM AND DAMPENER WAS REPLACED. CONTINUED THE SAME PROBLEM 3 MORE TIMES AND 3 SEPARATE DEALERS HAVE LOOKED AT VEHICLE AND MADE REPAIRS. I HAVE 15,000 MILES ON VEHICLE AND CONTINUE TO HAVE SAME ISSUES AND DODGE WILL NOT MAKE IT RIGHT. I HAVE A 50,000 DOLLAR DEATH TRAP THAT I AM EXPECTED TO DRIVE OR TRADE TO AN UNEXPECTED FAMILY! *TR

Mileage: 7,000

WHILE BACKING A TRAILER INTO MY DRIVEWAY. THE DRIVERS SIDE TIE ROD BROKE OFF. I CONTACTED THE DEALER AND THEY STATED THAT MY TRUCK WAS NOT COVERED UNDER THE L16 SAFETY RECALL. STRANGE THAT MY TRUCKS VIN DOES NOT FIT INTO THE RECALL BUT IT BROKE JUST LIKE THE TRUCKS THAT ARE COVERED IN THE RECALL HAVE BROKEN. I HAVE THE BROKEN TIE ROD IF YOU WANT IT. *TR

Mileage: 71,400

I WAS BACKING OUT OF MY PARENTS DRIVEWAY AND TURNED THE WHEEL TO THE LEFT AND THE BALL JOINT BROKE IN HALF. *JB

Mileage: 42,816

VEHICLE WENT INTO THE "DODGE DEATH WOBBLE" WHICH ALMOST CAUSED A CRASH AS THE VEHICLE WAS HARD TO CONTROL. WE WERE NORTH OF AMARILLO TX WHEN IT FIRST HAPPENED. IT DID IT AT LEAST 11 MORE TIMES AS WE DROVE TO OKLAHOMA CITY. WE KEPT DRIVING SLOWER AND SLOWER AS THE "DODGE DEATH WOBBLE" WOULD NOT STOP UNTIL WE GOT THE SPEED DOWN TO 30 MPH. IT HAPPENED AGAIN 3 TIMES ON 8/12/13 AS I DROVE FROM JONES, OK TO THE DEALER IN GUTHRIE OK. I DO HAVE VIDEO'S OF THE LAST 2 "DODGE DEATH WOBBLES". THE DEALER IS TELLING ME THEY FIXED THE VEHICLE BY PUTTING IN ONE BOLT THAT WAS MISSING. I FEEL THIS VEHICLE IS NOT SAFE TO DRIVE. I'D RATHER NOT EVER GET IT BACK, BUT IF I DO, I FEEL ALL THE PARTS IN THE FRONT END SHOULD BE REPLACED BECAUSE OF THE TRAUMA ALL THE PARTS WENT THROUGH DURING AT LEAST 15 EVENTS OF THE "DODGE DEATH WOBBLE". YOU'D HAVE TO BE IN THE VEHICLE TO REALIZE HOW VIOLENT THE SHAKING IS WHEN IT DOES THE "DODGE DEATH WOBBLE". *TR

Mileage: 36,000

DRIVER SIDE TIE ROD END SNAPPED IN A TURN ON A CURVY COUNTRY ROAD. *TR

Mileage: 21,150

TRUCK SUDDENLY STARTED BOUNCING ALL OVER THE ROAD. FELT AS THOUGH ALL FOUR TIRES HAD SUDDENLY GONE FLAT. EXTREMELY DIFFICULT TO MAINTAIN CONTROL AND WENT INTO ONCOMING LANE SIDEWAYS. INSPECTION DID NOT SHOW ANY FAILED COMPONENT (TIRE, STEERING SYSTEM, ETC). CHECK ENGINE LIGHT ILLUMINATED FOR A DAY, THEN WENT OFF. LIGHT ILLUMINATED AGAIN, WITH NO INDICATION OF PROBLEM. LOSS OF CONTROL HAS HAPPENED THREE MORE TIMES SINCE FIRST OCCURRENCE. SIMILAR SPEEDS DURING EACH EVENT, WITH TWO DIFFERENT OPERATORS. SERIOUS DIFFICULTY RETAINING CONTROL TO STOP THE VEHICLE AND ROLL OVER/CRASH CONCERNS PRECLUDE ATTEMPTING TO DUPLICATE EVENT. DEALERSHIP HAS BEEN UNRESPONSIVE TO DATE. I WILL NEVER TRUST THE ONCOMING DODGE TRUCK UNTIL THIS IS ADDRESSED. PEOPLE ARE GOING TO DIE. IT IS SAD. *TR

Mileage: 36,080

THE TRUCK EXPERIENCED THE DODGE DEATH WOBBLE AND I HAVE SPOKE WITH CHRYSLER AND THEY ARE NOT WORKING TO CORRECT AN ISSUE WITH THEIR PRODUCT THAT HAS BEEN KNOW ABOUT SINCE 1994 AND HAS HAD MANY RECALLS FOR THIS ISSUE NEEDS TO BE RESOLVED BEFORE PEOPLE GET HURT OR KILLED FROM THE VEHICLE LOSING CONTROL AND CAUSE TRAFFIC ACCIDENTS. THE VEHICLE SHAKES UNCONTROLLABLY AND HAS EVEN RIPPED THE STEERING WHEEL FROM MY HANDS WHILE DRIVING AND HAD TO COME TO ALMOST A COMPLETE STOP BEFORE IT WOULD QUIT. *TR

Mileage: 38,500

TRAVELING ON INTERSTATE HIGHWAY FOR ABOUT AN HOUR OR 74 MILES, AT HIGHWAY SPEED. SUDDENLY THE STEERING AND OR FRONT WHEELS AND AXLE STARTED SHAKING VIOLENTLY FROM SIDE TO SIDE. SHAKING THE ENTIRE VEHICLE OUT OF CONTROL AND INTO THE MEDIAN.THE VIOLENT WOBBLE AND OR SHAKING WAS SO SEVERE IT BLEW THE STEERING HOSE OFF CAUSING THE LOSE OF FLUID , STEERING AND BRAKING. HAD MY WIFE BEEN DRIVING, THERE WAS NO WAY SHE COULD HAVE HELD IT TOGETHER. THANKFULLY I GOT IT STOPPED WITHOUT A ROLLOVER OR INVOLVING ANOTHER VEHICLE. SOMETHING MUST BE DONE BEFORE SOMEONE IS KILLED BY THIS POORLY ENGINEERED FRONT END. I'VE LEARNED SENSE THEN MANY OTHERS ARE HAVING THIS PROBLEM. PLEASE GET SOMETHING DONE IN BEHALF OF CONSUMERS ABOUT THIS MATTER BEFORE SOMEONE IS KILLED. *TR

Mileage: 33,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE TIE ROD STUD WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,975. *TR

Mileage: 47,975

WHILE DRIVING NORTH ON HWY101 AT APPROX 70MPH I DROVE OVER AN EXPANSION JOINT WHEN THE FRONT END OF THE VEHICLE BEGAN TO VIOLENTLY SHAKE TO THE POINT OF ALMOST LOSING CONTROL. I WAS FORCED TO BRAKE TO A COMPLETE STOP IN THE NUMBER ONE LANE/SHOULDER AND THOUGH THE ABS WAS ACTIVATED IT DIDN'T SEEM EFFECTIVE DUE TO THE VIOLENT SHAKING (I BELIEVE THE FRONT WHEELS WHERE ACTUALLY LEAVING THE GROUND). I WAS ABLE TO HOLD THE VEHICLE IN A GENERALLY STRAIGHT DIRECTION BUT DID NOT HAVE COMPLETE CONTROL. ONCE I CAME TO A STOP THE VIOLENT SHAKING STOPPED AND I WAS ABLE TO CONTINUE NORMALLY. THIS WAS THE SECOND INCIDENT OF A SIMILAR OCCURRENCE. I HAD THE ALIGNMENT AND STEERING COMPONENTS CHECKED AND ALL SEEMED TO BE WITHIN STANDARD TOLERANCES. *TR

Mileage: 19,500

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE IN REVERSE HE NOTICED A VIBRATION IN THE STEERING WHEEL, BRAKE PEDAL, AND IN THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THE RACK AND PINION WOULD HAVE TO BE REPLACED. AFTER THE REPAIR, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. *TR

Mileage: 3,000

TRUCK CIRCULATING DIRT ROAD AFTER 25 MILES CONSTANT. THE BILLET SHOCK TOWER, LEFT DEFORMED MATERIAL FATIGUE. DEFORMING THE CHASSIS SUPPORT AREA, AND THE SHOCK IS DESTROYED. GENERATING A WOBBLE UNCONTROLLABLY, CUTTING RODS. BOTH WHEELS BEING UNCONTROLLED. THE UPPER COIL SUPPORT, SHOWS A CLEAR IN ITS ZONE FATIGUE. THIS SAME FAULT HAPPENED AT 3500 MILES, AND CHRYSLER DEALER IN CHILE, JUST CHANGE THE BARS TRACKS. *TR

Mileage: 31,750

WHEN GETTING OFF THE EXPRESSWAY RAMP THE BRAKES SEEMED WEAK, THEN I COULD NOT TURN THE WHEEL AND HAD TO ALMOST STOP. I HAD NO POWER ASSIST ON THE STEERING AT THIS POINT. ONCE THE WHEELS WERE STRAIGHT AGAIN IT SEEMED FINE. THE NEXT FEW TURNS HAD THE SAME PROBLEMS CAUSING ME TO ALMOST HIT OBJECTS AND OTHER CARS AS I COULD NOT TURN THE VEHICLE. I WAS NOT PULLING ANYTHING AT THE TIME. MY SON-IN-LAW HAD THE SAME ISSUE ON HIS SAME MAKE/MODEL/YEAR DODGE TRUCK AT ABOUT THE SAME MILEAGE LAST YEAR WHILE PULLING A 5TH WHEEL. HE TOOK IT IN AND THEY FLUSHED OUT THE POWER STEERING SYSTEM AS A FIX AND IT HAS NOT OCCURRED AGAIN....YET. PROBLEM COULD BE RELATED TO CONTAMINATION IN THE HYDRAULIC SYSTEM WHICH WILL JAM VALVES, OR IT COULD BE IN ELECTRONICS MODULES. EITHER WAY ITS NOT GOOD, ESPECIALLY WHEN PULLING A LARGE 5TH WHEEL. *TR

Mileage: 25,000

EXPERIENCED EXTREME VIBRATION, NEARLY LOST CONTROL. WAS ON FAIRLY SMOOTH FREEWAY. SMALL LOAD IN BED OF ABOUT 300LBS. DRIVER AND ONE PASSENGER. NO TRAILER. TRUCK IS STOCK RAM 2500 POWER WAGON NO MODIFICATIONS.. AFTER GOING OVER A SLIGHT BUMP ON FREEWAY, TRUCK BEGAN VIOLENT SHAKING, SO VIOLENT THAT I WAS NEARLY UNABLE TO MAINTAIN CONTROL. SAME EVENT HAS OCCURRED NOW MULTIPLE TIMES. ALREADY TAKEN TO DEALER ONCE, WILL TAKE BACK AGAIN. *TR

Mileage: 16,600

TELL US WHAT HAPPENED: I NOTICED A SEVERE WOBBLE WHICH ALMOST CAUSED ME TO WRECK IN THE LEFT FRONT AFTER HITTING A SMALL BUMP IN THE FREEWAY WHILS TRAVELING 70 M.P.H. THE WOBBLE STOPPED WHEN I SLOWED DOWN. THIS CONTINUES TO HAPPEN WHEN I HIT ANY KIND OF A BUMP AT SPEEDS OF 70 OR MORE. I TOOK THE VEHICLE TO THE DEALER, IT WAS THERE FOR 4 DAYS, THEY SAID THEY REPAIRED THE PROBLEM, THE DEALER RECOMMENDED I HAVE THE TIRES ROTATED AND BALANCED, WHICH I DID AND PAID FOR IT MYSELF. THE NEXT TIME I DROVE ON THE FREEWAY AND HIT A BUMP THE TRUCK WENT INTO A DANGERIUS WOBBLE AGAIN .. I TOOK THE TRUCK BACK TO THE DEALER,WHICH TIME THE MECHANIC RODE WITH ME AND FELT THE WOBBLE WHEN I HIT A BUMP AT 70 M.P.H. THE MECHANIC SAID HE WAS GOING TO HAVE TO TAKE THE FRONT END APART TO FIND THE PROBLEM ,WHICH HE SAID WOULD TAKE A ENTIRE DAY. I LEFT THE TRUCK,, 4 DAYS LATER I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE FRONT END AND IT MIGHT BE THE TIRES..( THE TRUCK HAS 11000 MILES ON IT) I PICKED THE TRUCK UP AND LEFT,AS I WAS DRIVING HOME I HIT A BUMP IN THE ROAD AT 70 M.P.H. AND ALMOST WRECKED.. I'M LOST.. PAID $50.000.00 FOR A DEATH TRAP AND NO WHERE TO TURN. *TR

Mileage: 10,500

WHILE DRIVING AT SPEEDS ABOVE 55MPH, IF AN EXPANSION JOINT, POT HOLE, OR ANY FORM OF A LARGER BUMP IS HIT, THE VEHICLE WILL GO INTO WHAT IS COMMONLY KNOWN AS "DEATH WOBBLE." TO BE MORE SPECIFIC, THE FRONT AXLE IS SHIFTING SIDE TO SIDE UNDERNEATH THE BODY OF THE TRUCK, CAUSING A VIOLENT SHAKE THAT IS IMPOSSIBLE TO DESCRIBE. BEING AN ASE CERTIFIED TECHNICIAN, I INSPECTED MY PERSONAL VEHICLE WITH TWO OTHER ASE CERTIFIED TECHNICIANS, AND DISCOVERED NO LOGICAL CAUSES FOR SUCH A SHAKE, BUT PROCEEDED TO RETORQUE EVERY NUT AND BOLT UNDER THE VEHICLE ALONG WITH ADDING A NEW HEAVY DUTY STEERING STABILIZER, PER DODGE DEALER SUGGESTION. TO NO AVAIL, THE PROBLEM STILL PERSISTS. I CAN NO LONGER ALLOW MY SIX MONTH OLD DAUGHTER TO RIDE IN MY TRUCK FOR FEAR OF DEATH WOBBLE OCCURRING. I REFUSE TO ALLOW MY WIFE TO DRIVE MY TRUCK FOR FEAR OF HER SAFETY. MAKE THIS SITUATION RIGHT WITH RAM TRUCK OWNERS, BEFORE IT TAKES A LIFE. *TR

Mileage: 42,000

I NOTICED A SEVERE WOBBLE WHICH ALMOST CAUSED ME TO WRECK IN THE LEFT FRONT AFTER HITTING A SMALL BUMP IN THE FREEWAY WHILS TRAVELING 70 M.P.H. THE WOBBLE STOPPED WHEN I SLOWED DOWN. THIS CONTINUES TO HAPPEN WHEN I HIT ANY KIND OF A BUMP AT SPEEDS OF 70 OR MORE. I TOOK THE VEHICLE TO THE DEALER, IT WAS THERE FOR 4 DAYS, THEY SAID THEY REPAIRED THE PROBLEM, THE DEALER RECOMMENDED I HAVE THE TIRES ROTATED AND BALANCED, WHICH I DID AND PAID FOR IT MYSELF. THE NEXT TIME I DROVE ON THE FREEWAY AND HIT A BUMP THE TRUCK WENT INTO A DANGERIUS WOBBLE AGAIN .. I TOOK THE TRUCK BACK TO THE DEALER,WHICH TIME THE MECHANIC RODE WITH ME AND FELT THE WOBBLE WHEN I HIT A BUMP AT 70 M.P.H. THE MECHANIC SAID HE WAS GOING TO HAVE TO TAKE THE FRONT END APART TO FIND THE PROBLEM ,WHICH HE SAID WOULD TAKE A ENTIRE DAY. I LEFT THE TRUCK,, 4 DAYS LATER I WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE FRONT END AND IT MIGHT BE THE TIRES..( THE TRUCK HAS 11000 MILES ON IT) I PICKED THE TRUCK UP AND LEFT,AS I WAS DRIVING HOME I HIT A BUMP IN THE ROAD AT 70 M.P.H. AND ALMOST WRECKED.. I'M LOST.. PAID $50.000.00 FOR A DEATH TRAP AND NO WHERE TO TURN... *TR

Mileage: 10,000

AT HIGHWAY SPEEDS OF 65-70 TRUCK STARTED TO SHAKE VERY BAD WERE I ALMOST LOST CONTROL SLOWED DOWN AND STOPPED CHECK ALL TIRE AND STARTED GOING AGAIN AND AS SOON AS I HIT 65MPH IT HAPPENED AGAIN TILL I SLOWED DOWN TO 30MPH I ONCE AGAIN STOPPED CHECK TIRES ALL GOOD THIS IS A COMMON THING WITH THE DODGE RAM FROM DOING A SEARCH OF THE INTERNET ON WHAT OTHER DODGE RAM OWNERS ARE CALLING THE DEATH WOBBLE AND TO THIS DATE DODGE SAYS NOTHING IS WRONG THIS PROBLEM NEEDS TO BE LOOKED IN TO AND EITHER MAKE DODGE DO A RECALL TO FIX THERE PROBLEM BEFORE SOMEONE GETS KILLED OR INJURED BECAUSE OF THIS. *TR

Mileage: 34,456

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER SIDE TIE ROD WAS DEFECTIVE AND INCLUDED IN THE RECALL ASSOCIATED WITH 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY ). THE VEHICLE WAS TAKEN TO THE DEALER WHO OFFERED NO ASSISTANCE. THE MANUFACTURED WAS NOTIFIED AND REFUSED THE REPAIRS BECAUSE THE TIRES AND RIMS HAD BEEN CHANGED ON THE VEHICLE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 18,000.

Mileage: 18,000

WHILE DRIVING MY 2011 RAM POWER WAGON FROM SPEEDS OF 35MPH TO 70 MPH ANY SMALL BUMPS IN THE HIGHWAY OR EXPANSION JOINTS IN THE ROAD PUT THIS VEHICLE INTO AN EXTREMELY VIOLENT WOBBLE WITH UNCONTROLLABLE STEERING ISSUES. I IMMEDIATELY BROUGHT VEHICLE TO DEALERSHIP AND DEALERSHIP HAD SAID THEY NEVER HEARD OF THIS, THEY AGREED TO REPLACE THE STEERING DAMPER AND THE PROBLEM STILL PERSISTS. I'M A PROFESSIONAL DRIVER OF FIRE APPARATUS AND HAVE NEVER BEEN AS DEEPLY CONCERNED ABOUT MY SAFETY AS NOW DRIVING THIS TRUCK. I LOOKED UP ON THE INTERNET AND THERE ARE COUNTLESS WOBBLE ISSUES ASSOCIATED WITH RAM 2500 AND RAM 3500 TRUCKS. I AM NOT POSITIVE IF MY LOCAL DEALERSHIP UNDERSTANDS THE SEVERITY OF THE SITUATION. THIS CAN AND WILL RESULT IN INJURY OR MUCH WORSE, DEATH. PLEASE ADDRESS THIS ISSUE IN A TIMELY MANNER TO PROTECT NOT JUST THE THOUSANDS OF DODGE OWNERS BUT THE INNOCENT BYSTANDERS ON THE SAME ROAD WITH THIS TRUCK. *JS

Mileage: 18,200

WHILE TRAVELING 5MPH OR LESS IN REVERSE WHILE TURNING THE DRIVER'S SIDE TIE ROD BALL STUD SHEARED OFF CAUSING THE LEFT WHEEL TO BE WITHOUT STEERING. THIS HAPPENED TWO DAYS AFTER THE VEHICLE WAS AT A DEALER FOR A SAFETY RECALL RELATED TO THE SAME COMPONENTS. THE DEALER ADVISED ME MY VEHICLE DID NOT HAVE THE AFFECTED PARTS THAT NEEDED REPLACED AND SAID THEY MADE A TORQUE ADJUSTMENT. WHEN THE FAILURE HAPPENED THE VEHICLE WAS TOWED TO A DIFFERENT DEALER FOR REPAIR, WHO STATED THE FIRST DEALER HAD LIKELY DONE SOMETHING IMPROPERLY OR INADEQUATELY DURING THE RECALL INSPECTION. *TR

Mileage: 15,900

AT NORMAL DRIVING SPEEDS, WHEN A BUMP OR EXPANSION JOINT IS HIT, A VIOLENT SHIMMY OCCURS IN THE FRONT END. THE WAY TO MAKE THIS STOP IS BY HITTING THE BRAKES LIGHTLY BRINGING THE SPEED DOWN. THE STEERING FEELS LOOSE. IT'S HAPPENED 6-8 TIMES IN THE LAST 5 DAYS. THE TRUCK SWAYS BACK AND FORTH, THIS IS A SERIOUS POTENTIALLY DANGEROUS ISSUE. *TR

Mileage: 22,250

I HAVE A 2011 DODGE RAM 2500 HD WITH 27,000 MILES. THIS TRUCK WAS BOUGHT NEW FROM THE DEALER. THIS TRUCK NOW HAS A SEVERE PROBLEM WITH STEERING. WHEN DRIVING AT HIGHWAY SPEEDS IF THE TRUCK HITS A BUMP IN THE ROAD THE FRONT END WILL GO INTO A VERY VIOLENT SHAKING. THIS IS SEVERE ENOUGH TO CAUSE LOSS OF CONTROL OF THE VEHICLE. AFTER A SIMPLE SEARCH OF THE INTERNET I FOUND THIS TO BE CALLED THE DEATH WOBBLE AND APPEARS TO BE A KNOWN COMMON PROBLEM. *TR

Mileage: 27,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 2 MPH, THE FRONT DRIVER'S SIDE TIE ROD SHEERED AWAY FROM THE VEHICLE AND THE CONTACT LOST STEERING CONTROL. AN INDEPENDENT MECHANIC APPEARED ON THE SCENE AND REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY). THE FAILURE MILEAGE WAS 41,000.

Mileage: 41,000

WE WERE DRIVING DOWN THE HIGHWAY AT 55 WHEN ALL THE SUDDEN THE TRUCK STARTED PULLING HARD TO THE LEFT. THE DODGE DEALER HAD INSPECTED THE TRUCK AFTER WE RECEIVED THE RECALL NOTICES, AND ASSURED US THERE WAS NO PROBLEM, THAT WAS BEFORE BOTH INCIDENTS. *TR

Mileage: 19,000

WAS PULLING HARD TO THE LEFT,COULD NOT HARDLY STEER BACK TO THE RIGHT ALMOST CAUSING AN ACCIDENT. *TR

Mileage: 9,695

HIT POTHOLE ON THE HIGHWAY AND TRUCK STARTED TO SHAKE VIOLENTLY. I WAS UNABLE TO STEER THE TRUCK. TRUCK WAS LITERALLY BOUNCING DOWN THE HIGHWAY UNTIL I SLOWED DOWN TO APROX. 30MPH. THIS HAS HAPPENED AT LEAST 3 TIMES IN THE LAST WEEK. *TR IF THIS WERE TO HAPPEN ON A CURVE IN THE ROAD I WOULD BE DEAD.

Mileage: 7,400

WHILE TRAVELING AT SPEEDS GREATER THAN 45MPH THE VEHICLE STARTS TO SHAKE VIOLENTLY WHEN DRIVING OVER HIGHWAY EXPANSION JOINTS OR POTHOLES. THE VEHICLE IS COMPLETELY UNCONTROLLABLE AND THE ONLY RECOURSE IS LIGHT PRESSURE ON THE BRAKES UNTIL SPEED FALLS BELOW 25MPH. *TR

Mileage: 2,500

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500 HD. THE CONTACT STATED THAT WHEN LEAVING THE VEHICLE IDLE, THE SHIFTER WOULD NOT MOVE INTO DRIVE. THE CONTACT ALSO STATED THAT HE WOULD HAVE TO RESTART THE VEHICLE IN ORDER TO GET IT TO SHIFT INTO DRIVE. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. ALSO, WHEN MAKING TURNS AT LOW SPEEDS THE CONTACT NOTICED THAT A GRINDING NOISE COULD BE HEARD COMING FROM THE STEERING COLUMN. THE VEHICLE WAS INSPECTED BY A DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS UNAVAILABLE.

Mileage: 7,000

JULY 1ST EXPERIENCE LOOSE STEERING AT HIGHWAY SPEEDS OVER BUMPS; STEERING WHEEL NOT CENTERED OFF TO THE LEFT. BROUGHT TO DEALERSHIP; TOLD NO SERIOUS PROBLEMS BRING BACK AFTER HOLIDAYS. RETURNED JULY 12 TOLD TRUCK NEEDED ALIGNMENT AND BOTH REAR SHOCKS WERE LEAKING. REPLACED BOTH REAR SHOCKS ON JULY 15 CALLED CHRYSLER ON JULY 18 TO REPORT DEALERSHIP AND REQUESTING NEW DEALERSHIP. MONDAY JULY 18 TRAVELING 70 MILES DOWN HWY 59 PAST WILLIAMS TRACE EXIT IN FORT BEND COUNTY TX EXPERIENCED VIOLENT SHAKING "DEATH RATTLE". FRONT TRACK BAR BUSHING WORN OUT AND STEERING DAMPER LEAKING, REPLACED FRONT TRACK BAR, ALSO REPLACED STEERING DAMPER. PLEASE SEE ODI # 10378425 IN REFERENCE TO SAME TRUCK. *TR

Mileage: 14,233

MY TRUCK HAS BEEN TO THE DEALER NUMEROUS TIMES TO CORRECT A SHIMMY OR AS THE SERVICE WRITER CALLED IT A "DEATH WOBBLE" THE DEALER HAS FELT THE ISSUE AND ON NUMEROUS OCCASIONS TRIED TO FIX IT. INCLUDING ALIGNING THE VEHICLE OUT OF FACTORY SPECS ON THE ADVICE FROM THE RAM ENGINEERS. THEY HAVE ALSO SWAPPED THE STEERING STABILIZERS WITH A HEAVER DUTY ONE FROM THE 1 TON RAM 3500. NEITHER FIX HAS WORKED TO CORRECT THE SHIMMY OR THE SLIGHT PULL TO THE RIGHT. THE TRUCK IS FLAT OUT DANGEROUS TO DRIVE AND I DID NOT REALIZE HOW BAD UNTIL I WAS TOWING A 5200LB BOAT AT 65 MPH. NEITHER THE WEIGHT OR THE SPEED SHOULD HAVE BEEN A PROBLEM FOR THIS 3/4 TON TRUCK BUT AFTER DRIVING OVER AN EXPANSION JOINT THE TRUCK STARTED TO SHIMMY AND THAT COMBINED WITH THE TRAILER SWAY ALMOST KILLED SOMEONE. THE ONLY REASON SOMEONE DID NOT DIE IN THAT INSTANT IS I WAS THE ONLY PERSON WITHIN A MILE. IF SOMEONE WOULD HAVE BEEN IN THE LEFT LANE I WOULD HAVE TAKEN THEM OUT WITH A TRUCK AND TRAILER THAT WAS NEARLY UNCONTROLLABLE. **TT

Mileage: 2,500

2500 SERIES DODGE RAM PICKUPS HAVE SERIOUS FRONT END PROBLEMS. THEY ARE NOT SAFE STRAIGHT OUT OF THE FACTORY IN MY OPINION. WE HAVE RECENTLY BOUGHT TWO 2011 RAM 2500'S ONE HAS LESS THAN 10,000 MILES AND THE OTHER 18,000, AND THEY WOBBLE ALL OVER THE ROAD. IT IS VERY DANGEROUS, ESPECIALLY IF THEY GO INTO THE "DEATH WOBBLE". *TR