2012 RAM 2500 Electrical System Problems

The contact owns a 2012 Ram 2500. The contact stated the vehicle failed to start intermittently. The contact also stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 168,000.

Mileage: 168,000

While driving, my dodge shut off and it was hard to control my vehicle and come to a safe stop, out of the way of other motorists. Lost all power, as if I turned the key off while driving. Turns out that there is a weak/loss of connection in the WIN module. while the vehicle is running at idle, the truck will shut off as if I turned the key to the off position. This is dangerous and scary. There was no warning or heads up or any issues prior to this incident.

The contact owns a 2012 Ram 2500. The contact stated while driving approximately 40-60 mph, on several occasions after driving over a bump in the roadway, the vehicle loss steering and braking functionality before the vehicle loss motive power. The vehicle was taken to an independent mechanic who diagnosed that the wireless ignition node module was faulty. The mechanic retrieved a fault code. The vehicle was not repaired. The dealer and the manufacturer were made aware of the failure however, no assistance was offered. The contact was relating the failure to NHTSA Campaign Number: 10V200000 (Electrical System). The failure mileage was 216,000.

Mileage: 216,000

WHILE IN DRIVE, WENT OVER SPEED BUMP AND VEHICLE TURNED OFF. INTERMITTENT IGNITION PROBLEMS HAVE GOTTEN WORSE TO WHERE NOW VEHICLE NOW TURNS OFF / QUITS.

Mileage: 181,123

2012 RAM 2500 WITH DEFECTIVE WIN MODULE WITH ONLY 67,000 MILES. ENGINE CAN SHUT OFF WHEN DRIVING.

Mileage: 66,000

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING IF THE KEY FOB WAS TOUCHED, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

Mileage: 103,000

ON NOV 23 2019, WHILE I WAS DRIVING MY TRUCK IT SUDDENLY DIED. I PULLED OVER AND STARTED IT AGAIN. THIS HAPPENED 2 MORE TIMES THAT DAY ONCE ON THE HIGHWAY. SINCE THEN IT HAS WORKED INTERMITTENTLY WITH THE ISSUE HAPPENING WHILE IN MOTION AND ALSO WHILE STATIONARY. I DID SOME RESEARCH AND FOUND OUT THAT I'M NOT ALONE WITH THIS ISSUE. I HAVE READ SEVERAL FORUMS WITH A LOT OF OWNERS COMPLAINING ABOUT THE IGNITION MODULE, WIN. CLEARLY THIS ISN'T A COUPLE ISOLATED INCIDENTS AND NEEDS TO BE ADDRESSED BY RAM. I WOULD FIND IT HARD TO BELIEVE THAT A TOTAL LOSS OF POWER DUE TO A FAULTY WIN THAT HAS BEEN RECOGNIZED AS AN ISSUE AND MODIFIED IN NEWER VEHICLES WOULDN'T BE A SAFETY RECALL. FROM WHAT I GATHER THIS PARTICULAR WIN IS ABLE TO GET DIRTY ON THE CIRCUIT BOARD THUS CAUSING A FAILURE IN THE CONNECTION AND RAM KNEW ABOUT THE PROBLEM.

MY IGNITION SWITCH FAILED YESTERDAY (7/10/2019) WHILE DRIVING,I WAS DOING 50 MPH IN A MODERATE CURVE WHEN IT FAILED LEAVING ME WITH NO POWER STEERING OR ANTI-LOCK BRAKES I SLAMMED THE BRAKES ON WHICH PUT ME INTO A 180 DEGREE SPIN WINDING UP IN THE OTHER LANE FACING WHERE I CAME FROM WHEN THE SWITCH FAILED IT WAS LIKE SOMEONE SHUT THE TRUCK OFF!!!!

Mileage: 127,000

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 70 MPH, THE CONTACT SMELLED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE HOME AND PARK THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE COMING FROM THE ALTERNATOR. THE CONTACT ALSO NOTICED THAT THE BATTERY CABLES WERE OVERHEATED. THE CONTACT DISCONNECTED THE BATTERY CABLE WIRES, WHICH CAUSED THE SMOKE TO STOP. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE CONTACT CALLED ALLEN SAMUELS CHRYSLER DODGE JEEP RAM WACO (LOCATED AT 201 W LOOP 340, WACO, TX 76712, (254) 848-6200) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.

Mileage: 200,000

I WAS DRIVING ON A CITY STREET DOING 40MPH WHEN I HIT A SMALL BUMP IN THE ROAD AND MY TRUCK JUST TURNED OFF SAYING ON THE MESSAGE CENTER SCREEN KEY IN IGNITION. THIS HAS HAPPENED TO ME 3 TIMES NOW SINCE I HAVE OWNED THE TRUCK. I HAVE SPOKE TO MY LOCAL DEALER ABOUT THE ISSUE AND HAVE DONE EXTENSIVE RESEARCH ON THE WEB, AND HAVE FOUND OUT THAT RAM KNOWS ABOUT THE ISSUE AT HAND AND HAS MADE A 2ND GENERATION WIN MODULE AND COST OF THE PART IS ROUGHLY $500 PLUS NEW KEY FOB AND PROGRAMING. BUT FOR SOME UNKNOWN REASON THIS IS NOT A ROAD SAFETY ISSUE THAT HAS BEEN MADE A RECALL. I AM IN MOTION WHILE DRIVING AND MY TRUCK STOPS RUNNING AND I'M IN THE MIDDLE OF A TURN DOING 60MPH AND WELL THERE GOES POWER STEERING AND BREAKS DEATH WILL HAPPEN AT SOME POINT. VERY DISTURBED MOPAR FAN.

Mileage: 57,800

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 60 MPH, THE IGNITION SWITCH WOULD INDEPENDENTLY TURN OFF ONCE THE VEHICLE STRUCK A BUMP OR A POTHOLE. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM ONE CHRYSLER DODGE JEEP RAM OF GADSDEN (1149 1ST AVE, GADSDEN, AL 35901, (256) 543-9583) WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNKNOWN.

Mileage: 170,000

THE KEY IGNITION SWITCH CRANK UP AND THEN DIES ABOUT 5 TIME THE S RUN GOOD LIKE YOU THINK GO TO PULL OUT ON THE ROAD AND THE TRUCK DIES BECAUSE OF THE KEY SWITCH ALMOST DIED BECAUSE OF IT LUCKY THE TRUCK DRIVER SAW ME SITTING IN THE ROAD

Mileage: 250,000

AIRBAG LIGHT ON; AIRBAG INOP. RECALL THAT HAVE BEEN IDENTIFIED TO BE EFFECT THE 2013 MODELS ALSO EFFECT THE 2012 MODELS.

WIN MODULE SHUT MY TRUCK OFF WHILE DRIVING DOWN THE HIGHWAY 4 TIMES IN 2 DAYS. THIS IS DANGEROUS WHEN MY 4 CHILDREN ARE IN THE VEHICLE.

Mileage: 110,000

R03 (REPLACES L25) WIRELESS IGNITION NODE (WIN) MODULE WIN MODULE FAILURE. WHEN DRIVING THE VEHICLE IN MOTION, THE ENGINE AND POWER SHUTS OFF TO THE VEHICLE, CAUSING LOSS OF POWER STEERING AND BRAKING POWER. THIS HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. THIS HAS BEEN RECALLED DUE TO THE SAME SITUATION ON MULTIPLE OTHER DODGE/CHRYSLER VEHICLES THAT HAVE THE SAME WIN MODULE PART/PART# AS MY 2012 RAM. 'THE WIRELESS IGNITION NODE (WIN) MODULE ON THESE VEHICLES MAY HAVE UNINTENTIONAL MOVEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEY, OR FOBIK, FROM THE 'ON' TO THE 'ACCESSORY' POSITION WHILE DRIVING. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH.' HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCMN-16V240-9929.PDF

Mileage: 94,000

WIN MODULE. THE WIN MODULE IN MY TRUCK IS FAILING. THIS CAUSES INTERMITTENT NO START AND ALSO THE ENGINE WILL SUDDENLY STOP RUNNING WHILE IN MOTION. THIS USUALLY HAPPENS WITH A BUMP IN THE ROAD AND HAS HAPPENED WHILE PULLING OUT OF A DRIVEWAY INTO TRAFFIC. THERE ARE MANY COMPLAINTS ON THE WEB FOR THIS ISSUE.

Mileage: 190,000

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT HAD TO MOVE THE KEY SLOWLY IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO GRIEGER'S MOTOR SALES CHRYSLER DODGE JEEP RAM (1756 W US HWY 30, VALPARAISO, IN 46385, 219-462-4117) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNKNOWN. *DT *JB

Mileage: 61,000

IGNITION SWITCH-WHILE DRIVING DOWN THE ROAD WITH MY WIFE AND SMALL CHILDREN, MY TRUCK SHUT OFF ON ITS OWN. I TRIED TO RESTART THE ENGINE AND IT STARTED, BUT SHUT BACK OFF. I NOTICED THAT THE IGNITION SWITCH WAS FEELING LOOSE. THIS HAS HAPPENED 5 OR 6 TIMES IN THE LAST TWO DAYS. I GOT ONLINE AND FOUND OUT THAT I AM NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM. WHAT HAPPENS IF I AM DRIVING DOWN THE ROAD AND MY TRUCK SHUTS OFF ON ITS OWN AND I AM IN AN INTERSECTION? I HAVE BEEN A FIREFIGHTER FOR 10 YEARS NOW, I DON'T WANT TO SEE ANY MORE UNNECESSARY MVA'S HAPPEN DUE TO FAULTY PARTS. THIS PROBLEM NEEDS TO BE CORRECTED ASAP!!!

Mileage: 70,000

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT DETECTED A BURNING ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO COVERT CHRYSLER DODGE JEEP RAM (8107 RESEARCH BLVD, AUSTIN, TX 78758, (512) 730-3300) WHERE THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

Mileage: 105,000

TRUCK WILL SHUT OFF WHILE DRIVING. SOMETIMES WILL START BACK UP A SECOND LATER, SOMETIMES NEED TO BRING IT TO A FULL STOP, TO RESTART THE TRUCK. IT WILL DO IT AT RANDOM NO MATTER WEATHER TYPE OF DRIVING, IT WILL JUST DO IT.

Mileage: 150,000

MY VEHICLE BEGAN HAVING ISSUES WHEN ATTEMPTING TO START IT. THE VEHICLE WOULD EITHER TURN OVER AND DIE IMMEDIATELY, OR NOT EVEN TURN OVER AT ALL. THIS WOULD HAPPEN A NUMBER OF TIMES BEFORE I WAS ABLE TO ACTUALLY START THE VEHICLE AND DRIVE IT, AND IT HAPPENED EVERY TIME I WENT TO START IT. I TOOK IT TO A DEALERSHIP TO RESOLVE THE ISSUE WHERE THEY TOLD ME THE TIPM RELAY WAS SHORTING OUT CAUSING THE CURRENT TO THE FUEL PUMP TO BE CUT OFF, PREVENTING FUEL FLOW TO THE ENGINE. THEY REPLACED THE RELAY AND I WENT ABOUT MY DAY, AFTER A STEEP COST FOR THE REPAIR. HOWEVER, AS I LOOKED INTO THIS ISSUE ONLINE, I FOUND A SAFETY RECALL FOR THIS SAME EXACT ISSUE FOR THE SAME YEAR MODEL VEHICLES, ONLY THEY WERE DODGE CARAVANS AND DODGE DURANGOS. MY VEHICLE IS MANUFACTURED BY THIS SAME COMPANY AS THE CARAVAN AND THE DURANGO, IT IS THE SAME YEAR MODEL THAT WAS AFFECTED ON THESE OTHER VEHICLES, BUT FOR SOME REASON THERE WAS NO SAFETY RECALL FOR MY VEHICLE. I AM JUST TRYING TO FIGURE OUT WHY THIS IS, AND ALSO TO VOICE MY COMPLAINT ABOUT THE INITIAL ISSUE AT HAND TO HOPEFULLY BRING THIS TO LIGHT.

Mileage: 100,000

WHEN I USE THE DRIVER SIDE SUNVISOR AND FLIP IT DOWN TO BLOCK THE SUN, IT SHORTS OUT THE ELECTRIC OVETHEAD LIGHTS. I FLIP IT BACK UP AND AFTER SHUTTING OFF THE VEHICLE AND WAITING SOMETIME IT COMES BACK ON INTIL I FLIP IT AGAIN . HAPPENS WHEN STATIONARY OR MOVING. HAS HAPPENED ABOUT A DOZEN TIMES NOW.

Mileage: 68,000

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE OPERATING THE VEHICLE, THE MESSAGE "KEY NOT RECOGNIZED" DISPLAYED AND THE INSTRUMENT PANEL GAUGES MALFUNCTIONED. WHILE ATTEMPTING TO START THE ENGINE, THE VEHICLE COULD NOT IMMEDIATELY BE STARTED. AFTER FINALLY STARTING THE ENGINE, THE VEHICLE WOULD SUDDENLY SHUT OFF WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER (RED BLUFF DODGE, CHRYSLER, JEEP, RAM, 545 ADOBE RD, RED BLUFF, CA 96080) WHERE THE WIN MODULE AND BRAKE CONTROLLER WERE REPLACED; HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER, BUT THE FAILURES COULD NOT BE DUPLICATED AND NO REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS 93,000. *TT UPDATED 9/24/18*JB

Mileage: 93,000

THE VEHICLE SHUT OFF WHILE DRIVING AND WILL NOT START AND STAY RUNNING WITHOUT HOLDING THE IGNITION

Mileage: 85,000

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO CLASSIC MOTORS INC (120 S MAIN ST, RICHFIELD, UT 84701) WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

Mileage: 98,000

BACK IN SEPTEMBER 2017 I WAS AT WORK AT OFFUTT AIR FORCE BASE WHEN I RECEIVED SEVERAL MESSAGES FROM THE PAPILLION FIRE DEPARTMENT, THE LA VISTA POLICE DEPARTMENT, AND MY APARTMENT STAFF HAD BEEN DESPERATELY TRYING TO GET AHOLD OF ME TO LET ME KNOW THAT MY RAM 2500, WHICH I HAD NOT DRIVEN IN OVER 10 DAYS, HAD CAUGHT FIRE UNDER THE HOOD IN ITS PARKING SPOT NEAR MY APARTMENT BUILDING. MY FIRST THOUGHT AFTER BEING COMPLETELY BLOWN AWAY BY THE FACT THAT A LIGHTLY USED TRUCK THAT HADN'T EVEN BEEN DRIVEN COULD SPONTANEOUSLY CATCH ITSELF ON FIRE WAS THAT THANK GOODNESS THE TRUCK WAS PARKED OUTSIDE AND NOT IN MY GARAGE. WHEN I GOT TO MY TRUCK I SAW THAT THE FUSE BOX WAS MELTED AS WELL AS ALL THE WIRES LEADING TO AND FROM THE FUSE BOX. I HAD THE TRUCK TOWED TO A LOCAL RAM DEALERSHIP AND I CONTACTED RAM AND CHRYSLER SPECIAL INVESTIGATIONS WHO REFUSED TO PROVIDE ME WITH ANY DETAILS OTHER THAN THE VEHICLE WAS NO LONGER UNDER WARRANTY.

Mileage: 45,000

TRUCK SHUTS OFF WHILE DRIVING, WIGGLE KEY AND IT STARTS AND CONTINUES. *DSY

Mileage: 89,000

TL* THE CONTACT OWNS A 2012 RAM 2500. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MULLAHEY CHRYSLER DODGE JEEP RAM (2520 GOLDEN HILL RD, PASO ROBLES, CA 93446 (805) 369-2400) WHERE IT WAS DIAGNOSED THAT THE WIRELESS IGNITION MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASSIGNED CASE NUMBER: 32374095, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V200000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS UNAVAILABLE.

Mileage: 75,000

WHEN DRIVING MY TRUCK ON ANY KIND OF ROUGH ROAD OR HITTING A BUMP THE TRUCK WILL SHUT OFF. THIS HAPPENS AT ALL SPEEDS WHILE DRIVING IN TOWN AND ON THE HIGHWAY. WHEN THE ENGINE SHUTS OFF I LOSE ALL POWER TO STEERING, POWER BRAKES AND ALL ELECTRIC COMPONENTS. I HAVE FOUND THAT THE WIN MODULE IS THE ISSUE.

Mileage: 157,454

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE THREE TIMES, AND WAS SUCCESSFUL ON THE THIRD ATTEMPT. THE FAILURE RECURRED AT LEAST TWELVE TIMES IN THE PAST TWO WEEKS. THE VEHICLE WAS TAKEN TO THE DEALER (BRAD FRANCIS DODGE IN LOS LUNAS, NEW MEXICO), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,200.

Mileage: 86,200

HAVE A SHAKE IN THE TRUCK! HAVE TAKEN IT IN MANY TIME TO BE FIXED! FOR FOUR YEARS HAVE HEARD IT NORMAL TO YOU WILL HAVE TO LIVE WITH IT. FINALLY AFTER 6 OR 7 DEALER ONE DECIDED IT WOULD OPEN IT UP. THE HOOKED IT UP TO THIS MACHINE THAT WOULD TELL THEM WERE IT'S COMING FROM. THEY TELL ME THE ONLY THING THEY CAN FIND IS A TRANS MOUNT. SO AFTER THAT THEY OPEN THE REAR END THEY HAD TO REBUILD IT. THEN THEY HAD TO PUT ALL NEW FROM REAR END UP TO THE ENGINE WHILE POWER TRAIN. IT STILL HAD A SHAKE! THEN THEY GOT AN OK TO OPEN THE ENGINE FROM CHRYSLER. SO THEY ADJUSTED THE VALUE LASH. O ALMOST FORGOT THE DEALER HAD MY TRUCK 7 MONTHS TO FIX THE PROBLEM. SO WHEN I PICKED IT UP FROM SZOTT M-59 ON THURSDAY AT AROUND 7 PM AND BUY SATURDAY MORNING TRUCK IS ON FIRE IN DRIVE WAY AT ABOUT 9 AM. I DROVE IT ON FRIDAY ,I PARKED IT BY 4 PM . SO IT WAS OFF FOR ABOUT 17 HOURS OR SO. HAVE NO IDEA WHY THERE WAS A FIRE. REALLY WOULD LIKE TO NO WHAT HAPPEN. HEARING THAT THERE IS A PROBLEM WITH ALTERNATOR. BUT WITH THE DEALER TAKING OF THE TOP OF THE MOTOR OFF TO READJUST THE VALVE LASH.I THINK THEY HAD TO TAKE OF THE WIRE HARNESS AND BATTERY CABLES TO WORK IN IT. WOULD LOVE TO FIND OUT WHAT WENT WRONG!!!!!!!!!! THE TRUCK WAS IN DRIVEWAY FACING SOUTH WIND WAS COMING FROM THE SOUTH. TEMP OUT SIDE WARM. TRUCK WAS SHUT OFF AROUND 4PM FRI. FIRE LOOKED LIKE IT STARTED ON DRIVER SIDE. LOOKED LIKE BATTERY AREA IS WERE THE FIRE STARTED DRIVER SIDE. I HAVE TO MUCH PAPER WORK TO SEND!!!!

Mileage: 89,000

WIRELESS KEY NODE STOPS WORKING. THUS THE TRUNK LOSES POWER AND SHUTS DOWN. THIS IS A VERY DANGERS CONDITION. HAVE TALKED TO OTHER OWNERS AND THEY HAVE HAD THE SAME PROBLEM. YOU CAN PUT THE TRUCK IN NEUTRAL AND IT RESTARTS ,DODGE KNOWS THE PROBLEM BUT HAS DONE NOT A THING TO FIX IT. AT $440.00 PLUS TO FIX IT I GUESS IT IS A MONEY MAKER.

Mileage: 126,338

VEHICLE IGNITION- WHEN THE VEHICLE IS IN MOTION AND YOU HIT A SLIGHT BUMP IN THE ROAD THE TRUCK WILL SHUT OFF. THIS WILL OCCUR AT HIGHWAY SPEEDS AND SPEEDS AS LOW AT 20MPH. ALSO SOMETIMES WHEN STARTING THE VEHICLE WITH THE KEY, ONCE THE KEY IS TURNED TO START THE VEHICLE, ALL LOSS OF POWER TO THE DASH AND IGNITION SYSTEM. LASTLY IF THE REMOTE START IS USED AND THE KEY IT PUT INTO THE IGNITION AND TURNED TO THE ON POSITION AND THE BRAKE PEDAL IS DEPRESSED THE VEHICLE WILL SHUT OFF.

Mileage: 136,000

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE IGNITION SWITCH FAILED TO FUNCTION PROPERLY. ALSO, THE VEHICLE STALLED WHEN DRIVING OVER UNEVEN LAND WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE KEY IN THE IGNITION AND PARKED THE VEHICLE AT HOME. THE DEALER ADVISED THE CONTACT TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Mileage: 140,000

BEGAN HAVING ELECTRICAL PROBLEMS. THE MOST SERIOUS, WHILE DRIVING AFTER DARK, THE HEADLIGHTS WENT OUT. AIRBAG LIGHT INDICATOR GOES ON INTERMITTENTLY. RADIO GOES DEAD. REPLACED HEADLIGHT BULBS AND HAD TIPM FLASHED BUT OCCURRED AGAIN. *TR

Mileage: 101,000

WHEN OPERATING THE VEHICLE IT WILL UNEXPECTEDLY TURN OFF, WHEELS LOCK UP, STEERING LOCKS UP, ENGINE STOPS COMPLETELY NO MATTER WHAT I AM DOING. AS OF LATE THIS HAS BEEN HAPPENING MORE FREQUENTLY. AFTER RESEARCH WAS DONE, IT'S THE IGNITION SWITCH PROBLEM THAT WILL CAUSE DEATH OR SERIOUS INJURY. THIS TRUCK HAS DONE THIS ON THE INTERSTATE, HWY, AND CITY STREETS WHILE DRIVING AT VARIOUS TIMES. THIS IS OUR ONLY VEHICLE AND IS USED TO DRIVE MY 4 CHILDREN AROUND, AGES 17 TO 1YR OLD.

Mileage: 100,000

AIRCON/HEAT CONTROL HEAD NOT WORKING. A/C AND HEAT BLOWER CUTS OUT. BEEN TO DEALER 3 TIMES FOR FIX STARTING IN JUNE. DEALER SAYS PART NOT AVAILABLE UNTIL SEPTEMBER. VERY DANGEROUS IF SOMEONE IS IN CAR WITH A/C ON AND IT CUTS OUT ON A HOT DAY. CONTACTED DODGE DIRECTLY AND NOT HELPFUL. APPARENTLY HUNDREDS OF BACKORDER FOR THIS PART. HAPPENS WHEN VEHICLE MOVING, STATIONARY, ETC.

VEHICLE WAS PARKED IN DRIVEWAY FOR 6.5HRS. WAS UNOCCUPIED AND NOT RUNNING. KEY WAS NOT IN VEHICLE. NO ACCESSORIES WERE PLUGGED IN. FLAMES SUDDENLY ERUPTED FROM UNDER HOOD DRIVER'S AREA. VEHICLE CAUGHT FIRE AND IS A TOTAL LOSS. I HEARD THE HORN SOUND PRIOR TO NOTICING THE SMOKE AND SEVERAL TIMES IN THE FIRE.

Mileage: 45,500

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE WOULD NOT START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NODE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS NOT AVAILABLE.

Mileage: 15,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE EXHAUST FRACTURED CAUSING THE EMERGENCY BRAKE WIRING AND THE ABS WIRING TO MELT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT DIAGNOSED THAT THE EXHAUST PIPES ,THE ABS, AND THE WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

Mileage: 45,000

WHEN I TRIED TO SWITCH MY HEADLIGHTS FROM DIM TO BRIGHT, THEY WOULDN'T STAY IN BRIGHT. AFTER SEVERAL ATTEMPTS THE BRIGHTS WOULD NOT COME ON. WHEN I SIGNALLED TO TURN LEFT, THE LEFT HEADLIGHT WENT OUT. WHEN I SIGNALLED RIGHT, THE RIGHT HEADLIGHT WENT OUT. WHEN I STOPPED AND SET THE PARKING BRAKE, BOTH HEADLIGHTS WENT OUT. SEEMS LIKE MY TRUCK HAS A GHOST ONBOARD!

Mileage: 55,834

I HAVE RECEIVED A NOTICE OF RECALL 2 TIMES SINCE DECEMBER 1,2014 FOR DIESEL FUEL HEATER ELECTRICAL CONNECTOR AND HAVE BEEN TO THE DODGE DEALER SEVERAL TIMES TO GET THIS TAKEN CARE OF. THE DEALER STATES THAT THEY DO NOT HAVE THE PARTS. THIS HAS BEEN OVER 8 MONTHS NOW AND I AM NOW EXPERIENCING ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL AS WHAT APPEARS TO BE A STICKING THROTTLE AS I DRIVE. THIS IS A SERIOUS SITUATION AS THE VEHICLE DOES NOT SLOW DOWN WHEN RELEASING THE THROTTLE. IT ALSO AT IDLE WILL INCREASE THE RPM ON IT'S OWN. UPDATE 9/15/15*CW THE FUEL HEATER WAS FIXED. THE ELECTRICAL PROBLEM STILL EXISTS WITH HIGH IDLE AND THE VEHICLE ONLY SLOWED DOWN WHEN THE BRAKE WAS APPLIED. THE HIGH IDLE AND CONSTANT INSTANCES OF FAILURE OF THE VEHICLE TO SLOW DOWN WAS A RECURRING PROBLEM AS WELL AS THE INABILITY TO OBTAIN INFORMATION FROM THE VEHICLES INFORMATION PORT STILL EXISTS. UPDATED 10/01/15*JB

I WAS GIVEN NOTICE OF RECALL ON DECEMBER 9TH 2014.RECEIVED ANOTHER NOTICE THIS MONTH ON THE FUEL HEATER. I HAVE BEEN TO THE DEALER SEVERAL TIMES AND THEY DO NOT HAVE THE PART.IT HAS BEEN OVER 6 MONTHS SINCE THE FIRST RECALL NOTICE THEN THEY SEND ANOTHER ONE AND STILL DO NOT HAVE THE PARTS.WHAT GOOD IS A RECALL OF A DANGEROUS SITUATION WITH THE VEHICLE AND THE MANUFACTURE DOES NOT SUPPLY THE PARTS! I HAVE ALSO HAD A PROBLEM AND MADE A REPORT BEFORE ABOUT THE TRUCK NOT STOPPING OR SLOWING DOWN.THE ELECTRONIC THROTTLE STICKS AND THIS IS VERY DANGEROUS.

Mileage: 35,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER:14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

RECALL P65, RECEIVED NOTICE IN OCT. 2014, CONTACTED DODGE DAY LETTER WAS RECEIVED. ASKED IF VEHICLE WAS SAFE TO DRIVE AT WHICH TIME THEY STATED "WE CAN NOT TELL YOU IF YOUR VEHICLE IS SAFE OR NOT", ASKED TO SCHEDULE SERVICE AND INFORMED NO PARTS AT THIS TIME...FAST FORWARD 5 MONTHS..ON THE DODGE WEBSITE IT CLEARLY STATES MY VEHICLE MUST BE INSPECTED FOR FUEL LEAK ON THIS RECALL...SO I CALL DODGE AND ONCE AGAIN I'M TOLD NO PARTS YET, THEY DON'T EVEN KNOW WHAT PARTS ARE NEEDED, SO I ONCE AGAIN ASKED IF THE VEHICLE WAS SAFE TO DRIVE AND THAT I WON'T HAVE AN ENGINE FIRE AND RECEIVED THE SAME RESPONSE AS LAST TIME...I ASKED IF AT LEAST MY VEHICLE CAN BE INSPECTED TO SEE IF IT HAS A FUEL LEAK SO I KNOW IF IT'S SAFE TO DRIVE AND THE RESPONSE WAS NO, SINCE NO PARTS, "ITS A LIABILITY ISSUE IF THEY INSPECT AND DON'T HAVE PARTS".....NOR WILL THEY PROVIDE A RENTAL AND GUESS WHAT IF IT CATCHES FIRE THEY WON'T PAY FOR IT...I DIDN'T SPEND OVER 50K TO HAVE A LAWN DECORATION, I BOUGHT THE VEHICLE TO DRIVE! *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE PULLING A TRAILER, THE VEHICLE STARTED LOSING ENGINE POWER. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND THERE WERE FLAMES COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT DID NOT DISCLOSE WHO EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Mileage: 11,000

HAVE CONNECTED DEALER TWICE, HAVE CONTACTED CHRYSLER GROUP RECALL CENTER BUT VEHICLE IS NOT FIXED. DEALER TELLS ME THEY DON'T HAVE THE PART TO FIX. CHRYSLER DID NOT RESPOND AFTER CONNECT NOTICE. *TR

MY TRUCK WOULD NOT CRANK OVER WHEN I WENT TO DRIVE IT. DODGE DEALERSHIP HAS HAD IT OVER A WEEK AND THOUGHT IT WAS THE TIPM MODULE. THE GOT ONE 4 DAYS LATER AND NOW IT WONT ALLOW PROGRAMMING SO IT IS STILL NOT FIXED AND I AM LEFT WITHOUT A TRUCK WHILE THEY LEARN HOW TO FIX IT AT MY EXPENSE. SO FAR I HAVE BEEN QUOTED $920 FOR THE PART AND $260 FOR THE LABOR. THE SERVICE MANAGER SAID HE WOULD TAKE THE MASTER MECHANIC FROM THE FLEET DEPARTMENT TO START ANOTHER DIAGNOSIS PROCESS. *TR

Mileage: 68,000

I PURCHASED A 2012 RAM TRUCK FROM MELLOY DODGE WITH 14,000 MILES ON IT. I HAVEN'T EVEN HAD IT A YEAR AND IT WAS A TOP OF THE LINE TRUCK. SO, IT IS STILL UNDER FACTORY WARRANTY PLUS THEY SOLD ME AN EXTENDED PLATINUM WARRANTY. A COUPLE WEEKS AGO, I WENT TO GET IN MY TRUCK IN THE MORNING AND IT WAS COMPLETELY DEAD AND WOULD NOT START. I IMMEDIATELY CALLED THE DEALERSHIP AND THEY TOWED THE TRUCK TO THE DEALERSHIP. THE POWER MODULE WENT OUT ON THE TRUCK. THE SERVICE WRITER THEN CALLED ME TO SAY THERE WAS A SCRATCH ON ONE OF THE POSTS UNDER THE ENGINE SO THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY AND I MUST PAY IT OUT OF POCKET. I NEVER DID ANYTHING TO THAT TRUCK. I WOKE UP AND IT WAS COMPLETELY DEAD. THE DEALER FOUND ANY EXCUSE TO GET OUT OF COVERING THE REPAIR UNDER WARRANTY. PLUS, I PURCHASED THE TRUCK FROM THEM USED. THE SCRATCH ON THE POST WAS PROBABLY THERE ALL ALONG. THEY LOOKED FOR A REASON TO GET OUT OF COVERING THE TRUCK UNDER WARRANTY. I HAVE NEVER HAD TO DEAL WITH SUCH DISHONEST, UNETHICAL PEOPLE. THIS IS NOT ACCEPTABLE OR FAIR. IT IS DISHONEST. I AM VERY UPSET I HAD TO PAY AN ALMOST $1000 REPAIR DUE TO THIS. THEY SHOULD NOT BE ALLOWED TO GET BY WITH TREATING CUSTOMERS LIKE THIS AND BEING DISHONEST IN THE WAY THEY DEAL WITH CUSTOMERS. I DID TRY TO CONTACT THEM TO RESOLVE THIS TO NO AVAIL. I WONDER IF NEXT TIME I HAVE A REPAIR, IF THEY WILL FIND A BOGUS EXCUSE TO GET OUT OF HONORING THEIR WARRANTY AND DOUBLE PLATINUM TOP OF THE LINE WARRANTY. THIS IS UNACCEPTABLE! WHAT GOOD IS A WARRANTY? *TR

Mileage: 24,343

ON MONDAY 9-2-2013 I DROPPED OF MY TRUCK AND TOOK MY CAR FOR A RIDE. WHEN I RETURNED TO GET MY TRUCK FOR WORK I REALIZED THAT THE CENTER DASH HAD CAUGHT ON FIRE.THE TRUCK WAS FULL OF SMOKE SO I DISCONNECTED THE BATTERY AND CALLED MY INSURANCE COMPANY. ON 9-3-2013 I CONTACTED CHRYSLER CORPORATION TO REPORT THE INCIDENT BUT I AM NOT GETTING ANY CALL BACKS FROM THEM SO KNOW IM LETTING THE INSURANCE COMPANY HANDLE IT.I HAVE OBTAINED A SURVEILLANCE TAPE COPY OF THE FIRE. *TR

Mileage: 25,000