2012 RAM 2500 Steering Problems

The contact owns a 2012 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and started to shake violently. The vehicle was taken to an independent mechanic where it was determined that the reinforcement bracket over the front track bar bracket had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 205,000.

Mileage: 205,000

Tie rod end sheared/broke causing the vehicle to be un-stearable. Fortunately, it happened as I was backing out of my driveway.

The contact owns a 2012 Ram 2500. The contact stated that after making the third right turn while driving approximately 3 -5 MPH, the steering linkage fractured and the vehicle loss steering functionality. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the drag link and the steering system needed to be replaced. The drag link was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.

Mileage: 170,000

DRIVING DOWN THE ROAD THE TRUCK SHAKES SO BAD YOU HAVE TO GET STOPPED BEFORE IT GOES AWAY. ALMOST FELT LIKE I WAS GOING TO FLIP THE TRUCK

Mileage: 76,000

FRAME BROKE IN 3 SPOTS, ALONG WITH A FRAME AND WHEEL BEARINGS, GEAR CONTROL BOX, ALIGNMENT, THE TRUCK BODY MOVES WHEN TURNING NOT THE WHEELS. THE TIRE STABILIZER HASN'T TURNED OFF IN OVER A YEAR AFTER POURING THOUSANDS OF DOLLARS IN REPAIRS.. TRUCK IS UNDRINKABLE AND NOT EVEN 10 YEARS OLD. *TR

Mileage: 165,000

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STEERING WHEEL TURNED ON ITS OWN AND THE ABILITY TO STEER CEASED. NO WARNING INDICATORS WERE ILLUMINATED. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THE STEERING ROD WAS DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, THEY DETERMINED THAT THE STEERING ROD HAD TO BE REPLACED. THE VEHICLE WAS TOWED TO COLORADO SPRINGS DODGE LOCATED AT (7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923), WHERE IT WAS CONFIRMED THAT THE STEERING ROD DETACHED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.

Mileage: 180,000

WHILE PARKING MY RAM 2500, MY CENTER DRAG LINK JOINT AT THE CRIMPED PORTION WHERE THE TIE ROD LINKS IN CAM APART. THIS COMPLETELY DISABLED THE STEERING OF THE DRIVERS SIDE WHEEL. THIS IN NOT A WEAR JOINT OR A, NORMALLY REPLACED JOINT ON THE STEERING COMPONENTS. THIS LINK ON THE RIGHT SIDE (FACING THE VEHICLE) GOES TO A TIE ROD END, AND ON THE LEFT SIDE IT GOES TO AN ADJUSTABLE LINK, FOR ADJUSTING WHEEL ALIGNMENT, AND THEN ONTO THE LEFT (AGAIN FROM THE FRONT OF THE VEHICLE) TIE ROD. THIS HAPPENED IN A PARKING LOT, WHEN I WAS POSITIONING THE VEHICLE IN A PARKING SPOT AND TURNED MY WHEEL TO CORRECT MY LOCATION. THE JOINT BEING DESCRIBED SEPARATED. DISABLING ANY STEERING ABILITY.

Mileage: 200,000

FRONT END HAS POPPING NOISE IN IT. DEALER TOLD ME I WOULD HAVE TO HAVE STEERING LINKAGE REPLACE SOON. I SEE THERE WAS A RECALL ON MY YEAR/MODEL TRUCK BUT I NEVER RECEIVED A RECALL FOR THIS PROBLEM. SHOULD I NOT BE DRIVING IT MUCH BECAUSE OF THIS RECALL? THIS HAS BEEN ONGOING FOR SEVERAL YEARS, THEY JUST MENTIONED IT IN THE LAST TIME I GOT IT SERVICED AND ANOTHER RECALL TAKEN CARE OF. HAS DONE THIS SINCE I PURCHASED TRUCK NEW IN FEBRUARY OF 2012.

Mileage: 10

TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 20 MPH, THE TIE ROD ON THE VEHICLE FRACTURED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO GALEANA'S VAN DYKE DODGE (28400 VAN DYKE AVE, WARREN, MI 48093). THE DEALER DIAGNOSED THAT THE TOE IN WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Mileage: 42,000

SPEED ABOUT 20 MPH WITH NO THROTTLE, POWER STEERING AND BRAKES STOPPED WORKING. A FEW SECONDS LATER THE STEERING AND BRAKES WORKED AGAIN. IF THE STEERING AND BRAKES DID NOT START WORKING AGAIN THIS COULD HAVE CAUSED THE VEHICLE TO CRASH INTO ANOTHER MOTORIST.THIS IS NOT THE FIRST TIME THIS HAS HAPPENED.

Mileage: 73,200

TRUCK GOT THE DEATH WOBBLES ON FREEWAY AT FULL SPEED ALMOST GOT IN AN ACCIDENT AND RAM IS REFUSING TO FIX IT WITH OUT CHARGE....THEY CLAIM OUT OF WARRANTY.... FROM ALL CLASS ACTION LAW SUITS AND WHAT IS ON THE WEB I BELIEVE THIS SHOULD BE COVERED.THEY ARE TELLING ME TRUCK IS NOT DERIVABLE IN IT CURRANT STATE

Mileage: 826,260

FRONT END VIBRATION LOOSE STEERING. OVER 60MPH VERY BAD VIBRATING ALMOST FEELS AS IF THE TRUCK WAS BEING PUSHED ONE WAY AND GOING THE OTHER. BRAKING ALSO CAUSES THE STEERING TO WOOBLE OR PULL DEPENDING ON THE SPEED, WHEN HITTING BUMPS IN THE ROAD WAY IS THE WORST I NEVER KNOW WHERE I MAY END UP. ALL HIGHWAY AND TURNING INTO COMPANIES I USE IT AS A SALES VEHICAL

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TRACK BAR LINK MOUNT BRACKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

STEERING WENT OUT CAUSING ME TO LOSE CONTROL AND RUN INTO SIGN . PAID $60000 FOR THIS TRUCK AND I HAVE HAD TO PUT 30K BACK INTO IT FOR REASONS I HAD NO CONTROL OF> THAN CHRYSTLER OFFERED ME 22000 FOR THE TRUCK WHICH IS 4000 BELOW WHAT IS OWED ON TRUCK BIGGEST MISTAKE I MADE WAS BUYING A DODGE VERY UNPROFESSIONAL HOW THEY ARE HANDLINFG THESE BUYBACK TRUCKS SELLING U GARBAGE IS ONE THING THAN TRYING TO TAKE ADVANTAGE ON THE BUYS BACKS ON RECALLED TRUCKS IS UNCALLED FOR

Mileage: 120,000

THIS TRUCK HAS HAD ISSUES WITH STEERING SINCE ABOUT 10,000 MILES. I HAVE HAD THE PREVIOUS STEERING RELATED RECALL (13V529000) FIXED YET THE STEERING STILL DOESN'T FEEL RIGHT. I HAD BROUGHT TO THE DEALER MULTIPLE TIMES TO ADDRESS THE ISSUE AND EACH TIME I WAS TOLD THAT NOTHING WAS WRONG. LAST SUNDAY I TURNED ON TO A TWO LANE ROAD AND AT A CRUISING SPEED OF ABOUT 35 MPH MY STABILITY CONTROL STARTED GOING CRAZY. WITHIN A FEW SECONDS, A LOUD POP. I WAS TRYING TO FIGURE OUT WHAT WAS GOING ON WHEN I REALIZED THE CAR WAS NOT REACTING TO MY TURNING OF THE STEERING WHEEL. I WAS ON A SLIGHT RIGHT CURVE AND VEERING INTO THE ONCOMING TRAFFIC LANE WITHOUT STEERING AND I SLAMMED ON THE BRAKES JUST BEFORE HITTING A PARKED VEHICLE ON THE OPPOSITE SIDE OF THE ROAD. I AVOIDED A HEAD-ON COLLISION ONLY BY CHANCE THAT THERE WASN'T A VEHICLE COMING THE OTHER DIRECTION. WITH THE KNOWN STEERING ISSUES OF THE TRUCK I AM NERVOUS THE EXISTING RECALL DIDN'T PROPERLY FIX THE TRUCK'S STEERING PROBLEMS. I HAD THE TRUCK TOWED TO THE DEALER AND I WAS TOLD THE PROBLEM WAS NOT RELATED TO THE STEERING RECALLS. I HAD A BROKEN DRAG LINK TERMINAL AND PITTMAN ARM (NEITHER UNDER WARRANTY). MY TRUCK HAS 70,000 MILES AND HAS BEEN DRIVEN ON-ROAD ONLY AND UNDER NORMAL TO LIGHT CONDITIONS FOR ALL THE MILES. IN MY OPINION THESE CRITICAL COMPONENTS SHOULD NEVER BREAK ESPECIALLY AT ONLY 70K MILES ON A SUPPOSEDLY HEAVY DUTY TRUCK. WITH MY FAMILY IN THE CAR, THIS EVENT COULD HAVE ENDED MUCH MUCH WORSE. WE ARE THANKFUL.

Mileage: 70,000

I HAVE A 2012 RAM 2500 WITH 20,000 MILES. WHENEVER YOU GO OVER A BUMP OR RAILROAD TRACK THE TRUCK STARTS TO WOBBLE UNCONTROLLABLY THAT YOU NEED TO COME TO A COMPLETE STOP. ON ONE OCCASION I WAS ON THE NEW YORK THRUWAY TRAVELING AT 70 AND HIT A BUMP AND COULDN'T EVEN SEE STRAIGHT IT WAS WOBBLING SO BAD. HAVE BROUGHT TO DEALER WHEN IT FIRST HAPPENED LAST YEAR AND WAS TOLD IT WAS A BAD STEERING DAMPENER WAS REPLACED AND PROBLEM STILL EXISTS. MY WIFE WILL NOT USE THE TRUCK BECAUSE IS TERRIFIED OF THE ISSUE. I HAVE OWNED MANY RAM TRUCKS AND HAVE NEVER HAD THIS PROBLEM. AN INEXPERIENCED DRIVER COULD RESULT INTO A SERIOUS ACCIDENT.

Mileage: 15,000

MY VEHICLE IS PART OF THE RAM TRUCK REPURCHASE UNDER RECALL N49. FCA US SENT ME AN OFFER FOR MY TRUCK THAT I RECEIVED OCTOBER 26. I FILLED OUT THE PAPERWORK AND E-MAILED IT TO THE LISTED ADDRESS. I CALLED THE NEXT DAY, OCTOBER 27 AND FCA US VERIFIED THEY HAD RECIEVED MY DOCUMENTATION. THEY SAID A CHECK FOR THE REPURCHASE HAD BEEN REQUESTED. I WAS INFORMED THIS WOULD ONLY TAKE 2-3 DAYS TO ISSUE A CHECK. I CALLED BACK ON NOVEMBER 17 BECAUSE I HAVE NOT HEARD FROM FCA US FOR THREE WEEKS. AT THIS POINT FCA US CLAIMED THEY WERE WAITING ON MY DOCUMENTS. I TOLD THEM THEY HAD ALREADY VERIFIED RECEIPT OF SAID DOCUMENTATION ON OCTOBER 27. THE REPRESENTATIVE SAID " LET ME LOOK" AND AFTER LOOKING VERIFIED FCA US DID HAVE THE DOCUMENTATION AND STATED THEY WOULD REQUEST A CHECK FOR THE REPURCHASE. I ASKED HOW LONG UNTIL I COULD EXPECT TO HERE FROM THEM AND I WAS INFORMED THAT THEY ARE NOT GIVING TIMES. I QUESTIONED THE FACT THAT THEY TOLD ME 2-3 DAYS 3 WEEKS AGO AND WAS TOLD "THAT'S NOT TRUE, WE ARE NOT GIVING TIMES". IS FCA US GOING TO BE HELD ACCOUNTABLE? IT DOESN'T SEEM LIKE THEY HAVE ANY INTENT IN PAYING ME OR MY FAMILY FOR OUR UNSAFE VEHICLE. THIS RAM 2500 IS MY PRIMARY VEHICLE AND I CANNOT REPLACE IT UNTIL FCA US PAYS US WHAT IS OWED AND THIS BEING OUR PRIMARY VEHICLE WE HAVE NO CHOICE BUT CONTINUE TO DRIVE THIS UNSAFE VEHICLE WITH FAULTY STEERING THAT COULD BREAK AND CAUSE US TO CRASH.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE THE VEHICLE WAS UNDERGOING A TIRE ROTATION, THE TECHNICIAN DISCOVERED THAT BOTH FRONT TIE ROD ASSEMBLIES WERE DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

Mileage: 44,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE DELAY THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY GRANDSON AND I WERE TAKING MY 2012 DODGE RAM TO THE DEALER FOR WARRANTY WORK WE WERE DOING AROUND 60 MPH WHEN WE CROSSED A RAIL ROAD CROSSING THE VEHICLE STARTED WOBBLING SO BAD I THOUGHT I HAD BLOWN A TIRE EVERYTHING ON THE DASH AND CENTER CONSOLE FLEW ON THE FLOOR ANYTHING IN THE BACK SEAT WENT UNDER THE FRONT SEAT IT SCARED BOTH OF US. I TOLD THE DEALERSHIP ABOUT IT THEY COULD FIND NOTHING BUT AXLE SEALS LEAKING BUT DID,NT HAVE TIME TO FIX THEM. I WORK IN THE NORTH DAKOTA OIL FIELDS I HAVE TO HAVE THIS VEHICLE SO I GOT AN APPOINTMENT AT ANOTHER DEALERSHIP 100 MILES AWAY THEY COULD FIND NOTHING WRONG INCLUDING THE AXLE SEALS AND CHARGED ME 96.30. I TOOK THIS VEHICLE 1150 MILES TO NORTH DAKOTA WITHOUT ANY PROBLEMS HOWEVER ON THE WAY BACK WAS ANOTHER STORY. MONTANA RAISED THEIR SPEED LIMIT TO 80 MPH AT SLIGHTLY OVER THAT THE VEHICLE STARTED WOBBLING OUT OF CONTROL WHEN I WENT ACROSS ONE OF THOSE LITTLE BUMPS ON A BRIDGE I DID NOT THINK I WAS GOING TO GET IT UNDER CONTROL BEFOR I WENT OFF THE ROAD OR IN TO THE GUARD RAIL IT DID THIS TO ME THREE MORE TIMES BEFOR I GOT HOW. I STOPPED BY THE DEALERSHIP THAT I BOUGHT IT FROM AND THEY SAID THERE WAS NO RECALL ON THIS VEHICLE. I CALLED DODGE CUSTOMER SERVICE THEY INFORMED ME THAT IT WAS PROBABLY A WOREN TIRE OR IT WAS OUT OF ALIGNMENT. I FIND OUT THERE IS A CLASS ACTION LAWSUIT AGAINST DODGE FOR THIS AND THEY RISK MY LIFE AND MY FAMILIES LIFE NOT TO MENTION THE PEOPLE I COULD HAVE KILLED IF I HAD BEEN PASSING A TRUCK OR ANYONE ELSE ON THIS FREEWAY AT THE TIME THIS HAPPENED AT 80 MPH SOMEONE USUALLY DIES IN AN ACCIDENT. I WAS NEVER NOTIFIED OF ANY KIND OF SAFETY HAZARD WITH THIS PICKUP.

Mileage: 42,600

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAD RECALL N49 / NHTSA 13V-529 CONDUCTED ON MY VEHICLE, NOW THE STEERING WHEEL HAS MOVED FROM THE CENTER TO THE RIGHT. MY DIRECTION OF TRAVEL IS STRAIGHT, WHEN DRIVING, BUT THE TOP OF STEERING WHEEL IS NOW POINTED TO THE 2:00 PM. I ASKED THE LARRY H MILLER RAM IN UTAH, IF I COULD DO A BUY BACK AND THEY TOLD ME "NO YOUR VEHICLE DOES NOT QUALIFY BECAUSE YOU HAD THE N49 DONE ON IT". WHEN I READ THE FCA V NHTSA IT DID NOT SAY THAT, IT SAID THEY "FCA" WILL DO A BUY BACK DUE TO THE CASE IN QUESTION.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. WHILE DRIVING AT APPROXIMATELY 70 MPH AFTER ENCOUNTERING A POTHOLE, THE FRONT END OF THE VEHICLE STARTED VIOLENTLY SHAKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS, THE FRONT SHOCK STEERING DAMPER, THE TRACKING BAR, THE DIFFERENTIAL GASKET SEAL, AND A FRONT WHEEL ALIGNMENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

Mileage: 165,000

I NOTICED FOR 6-8 MOS STEERING ISSUE TO THE LEFT, CALLED DEALER SAID NOTHING WRONG. AT VARIOUS TIMES A STRANGE CLUNKING CLICKING LEFT FRONT WHEEL AREA AS DECELERATING AND TURNING LEFT WEIGHT TO THE FRONT. NOW CHOPPY TIRE LEFT FRONT AS THERE ARE NO BALL JOINTS IT APPEARS TIE ROD IS BAD OR SOMETHING. WHILE PULLING INTO A TURN THE OTHER DAY AUGUST 17,2015 THE VEH PULLED HEARD THE CLANK AGAIN AND THE STEERING PULL CAUSED US TO STRIKE FIXED OBJECT. DEALER SAYS NOT AFFECTED BY RECALL, BUT WE HAVE ALL THE SAME ISSUES, AND NOTED FOR AWHILE STEERING AT INTERMITTENT TIMES PROBLEMS... WHAT CAN I DO VERY AFRAID TO DRIVE AS WE DRIVE INTERSTATE OFTEN WITH LOADS, WE NEED THE VEHICLE BUT IT SEEMS TO HAVE THE SAME ISSUE AS RECALL EVEN THOUGH OUR VIN SHOWS DIFFERENT PLANT, BUT WHAT DO WE DO JUST BE KILLED FIRST? HELP PLEASE.

Mileage: 50,222

WHILE DRIVING DOWN THE HIGHWAY DOING 65 MPH, I ACCIDENTALLY BUMPED MY IGNITION WITH MY KNEE AND TURNED OFF THE VEHICLE. I DID NOTIFY DODGE OF THIS VIA THEIR WEBSITE BUT DID NOT GET A RESPONSE. I DRIVE A 2012 RAM 2500 AND NOTICED IT WAS NOT ON THE LIST FOR THE IGNITION RECALL. I BELIEVE IT SHOULD BE LOOKED INTO, I WOULD HATE FOR THERE TO BE A FATALITY BECAUSE OF THIS OVERSIGHT.

Mileage: 400

3 DIFFERENT INSTANCES, WHILE TRAVELING FROM DIFFERENT ROAD SURFACES,CEMENT TO GRAVEL, GRAVEL TO TAR. SEEMS SMALL DIFFERENCE IN ROAD HEIGHT CAUSES TRUCK TO SHAKE VIOLENT,AND LOSE CONTROL OF STEERING ABILITY.2 OF 3 TIMES ENDED UP COMING TO A STOP IN DITCH. ONLY AFTER CROSSING BOTH LANES.THANK GOD THERE WAS NOBODY ELSE ON THE ROAD AT THE TIME. AFTER THE SECOND TIME IT HAPPENED I WENT ON LINE TO SEE IF ANYBODY ELSE HAD THIS HAPPEN TO THEM. WHAT I FOUND WAS THAT THEY DID AND THEY HAVE A TERM FOR IT [ THE DODGE DEATH SHAKE ]. THE AFTER MARKET EVEN MAKES PARTS TO CORRECT THE PROBLEM. FROM NEW STEERING LINKS ,STEERING BOXES.AND FRAME STIFFENERS. MAKES A PERSON WONDER,IF THEY HAVE A TERM FOR IT,AND MAKE PRODUCTS TO STOP IT.WHAT THE HELL YOU ARE DOING ABOUT IT?. AND WHY DO CONSUMERS HAVE TO PAY THOUSANDS OUT OF POCKET, TO REPAIR AN POORLY DESIGNED PRODUCT THEM SELVES? FROM LAWSUITS TO LIES AND EVERYTHING IN BETWEEN.

Mileage: 35,000

TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND DRIVING AT 30 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT ADJUSTMENT WAS NEEDED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THE FAILURE ONLY OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER THE RECALL. THE CONTACT MENTIONED THAT THE RECALL REMEDY FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,200. THE VIN WAS NOT AVAILABLE.

Mileage: 48,200

WE JUST GOT OUR 2012 RAM 2500 OUT OF THE SHOP FOR THE STEERING LOCKING UP. THE FIRST TIME WE TOOK THE TRUCK INTO A DODGE DEALER, GREENWOOD, IN GILROY, CA, TOLD US THEY COULDN'T DUPLICATE THE PROBLEM AND DIDN'T OFFER ANY KIND OF RESOLUTION. THE SECOND TIME WE TOOK THE TRUCK IN,TO THE SAME DODGE DEALER IN GILROY, CA, FOR THE SAME ISSUE, ON JULY 6TH, THEY SAID AGAIN, THEY COULD NOT DUPLICATE THE ISSUE. HOWEVER, THEY SAID THEY FOUND METAL IN THE STEERING PUMP FLUID. THEY SAID, THE WARRANTY AGREES TO PAY FOR THE PUMP, BUT THE PART WOULD NOT BE IN THAT FRIDAY OR THE FOLLOWING WEEK. WE HAD A CAMPING TRIP SCHEDULED AND ASKED IF IT WAS SAFE TO DRIVE? THEY WOULD NOT INDICATE. WE HAD MADE AN APPOINTMENT TO BRING THE TRUCK BACK IN ON JULY 19TH. ON JULY 24TH, SERVICE DEPARTMENT SAID, THE PUMP WAS AN UPGRADE AND THE WARRANTY COMPANY WOULDN'T PAY FOR THE NEW FITTING AND HOSE REQUIRED FOR THE UPGRADED PUMP. WE TOLD THEM TO GO AHEAD AND REPLACE THE PUMP WITH THE UPGRADED STEERING PUMP AND FITTING/HOSE. WE COMPLAINED TO THE DEALER'S MANAGEMENT AND THEY PAID FOR THE FITTING/HOSE AND FINALLY GAVE US OUR TRUCK ON SATURDAY, JULY 25TH. ON JULY 27TH, I HEARD ABOUT THE BUY BACK THE GOVERNMENT IS ISSUING TO FCA US LLC AND DECIDED TO SEND YOU MY PROBLEM WITH THE STEERING ON OUR 2012 DODGE RAM 2500 DIESEL 4X4.

Mileage: 31,000

I WAS DRIVING DOWN I 10 TODAY GOING 70 MY TRUCK STARTED VIGOROUSLY SHACKING AND MAKING MY TRUCK RUN OFF THE ROAD IT WAS ALL I HAD TO KEEP FROM CRASHING MY FRONT END OR READ END FELT LIKE IT LOCKED UP THEN I TRIED PULLING OFF AND MY TRUCK HAD LITTLE POWER IT TOOK SEVERAL MINUTES TO GET IT RUNNING RIGHT AGAIN BUT EVERY BUMP I HIT THE SAME PROBLEM HAPPENED I LOOKED UNDERNEATH MY TRUCK AND COULD SEE FLUID COMING FROM MY STEERING COLUMN THIS HAPPENED LITERALLY AT 180000 MILES AT 86000 MILES MY 2012 DIESEL EXHAUST FILTER CLOGGED COMPLETELY UP AND THE DEALER SAID IT WASN'T COVERED UNDER THE 100000 MILE WARRANTY I PAID $934 TO HAVE IT REPAIRED I BELIEVE THAT I HAVE EXHAUST PROBLEM S STILL TOO.

Mileage: 180,000

WHILE ENTERING HIGHWAY AND GETTING UP TO SPEED ONTO I95, TRUCK STARTED TO VIBRATE. I BACKED OFF THEN TRIED AGAIN TO ACCELERATE, AT THIS TIME THE STEERING WHEEL VIOLENTLY SHOCK IN MY HANDS LEFT AND RIGHT RAPIDLY. I LET OFF SPEED AND IT WASN'T UNTIL I GOT INTO THE BREAK DOWN LANE AT APPROX. 45 MPH THAT I WAS ABLE TO STEER THE VEHICLE WITHOUT ANY SHAKING OF THE STEERING WHEEL. I THEN PULLED OUT AGAIN AND RESUMED. THE INCIDENT HAS HAPPENED A FEW ADDITIONAL TIMES MOSTLY WHILE TRANSFERRING FROM SOLID PAVEMENT TO CROSSING BRIDGES. I MADE APPOINTMENT DISCUSSING THE ISSUE. I TOOK TRUCK IN THEY ROTATED TIRES AND IT WAS GONE FOR A LITTLE WHILE. NOW HERE IT IS JULY AND THE TRUCK IS STARTING TO REACT THAT WAY AGAIN, MOSTLY WHILE TRAVELING ON BRIDGES. THE LEFT ARM HAD PREVIOUS BEEN REPLACED AND STILL HAVE THIS ISSUE.

Mileage: 40,000

WHEN ACCELERATION FROM A START AND TURING TO THE RIGHT I HEAR A GRINDING NOISE UNDER THE DASH ..AROUND THE ENGINE COMPARTMENT. HAD A RECALL ON THIS TRUCK LESS THAN A YEAR ....... DEALERSHIP INDICATED THAT THIS WOULD HELP ....... THE NOISE STILL EXISTS AND HASN'T AFFECTED THE PERFORMANCE OF THE TRUCK....... I AM MORE CONCERNED WITH THIS NOISE SINCE THE MEDIA NEWS ON DODGE RECALLS.......CONCERNED??

Mileage: 60,000

DRIVING ON FREEWAY 55 MPH TOWING HEAVY DUTY CONCRETE TRAILER ( 2 AXLE 4 YARD W/REAR MOUNTED MIXER) AND TRUCK VIOLENTLY STARTED SHAKING BAD , LEAVING ME WITH NO CONTROL . HAVE INVESTED OVER$1000 IN PARTS ALONE, WITH NO LUCK. NOW AM REPLACING ALL TIE RODS AND BALL JOINTS $500 (PARTS ALONE), TO SEE WHAT HAPPENS. THOUGH I HAVE READ THERE IS NO FIX??? CANT SELL IT CUZ I OWE 36,000 AND IT IS ONLY WORTH 25,000. I AM 3 MONTHS BEHIND ON PAYMENTS CUZ I NEED TRUCK FOR WORK TO MAKE MONEY, BUT HAS BEEN IN SHOP (UNRELATED WOULD NOT START) FOR 3 WEEKS AND $1300 MORE DOLLARS, FOR SOME FUEL MODULE B.S. AND MY FINANCE COMPANY WANTS TO KNOW WHERE THEIR MONEY IS, AND WHAT IS WRONG WITH THE TRUCK? SO I ASK THEM WHICH MONTH THEY WOULD LIKE TO KNOW ABOUT. THESE TRUCKS ARE GARBAGE!!!! NEVER BUY DODGE ( PROBABLY WHY THEY CHANGED NAME OF TRUCKS TO "RAM") SOME LEGAL MAMBO JUMBO TO SAVE THEIR ASS. AND THE GOVERNMENT BAILED THEM OUT FOR WHAT???? WHAT BROUGHT ME HERE WAS A SEARCH FOR TIE RODS, CAUSE I BELIEVE THAT TO BE MY PROBLEM. AFTER READING ALL THE COMPLAINTS ABOUT TIE RODS BREAKING, I WILL NOW REPLACE ALL TIE RODS ON MY OWN DIME, BECAUSE MY LIFE IS WORTH MORE THAN $1000 DOLLARS OF PARTS. THERE IS DEFINITELY SOMETHING BEING COVERED UP. WHY IN THE HELL CAN DEALERS ONLY GET 15 PARTS (B.S.) A MONTH, BUT I CAN GO EBAY, AMAZON, (WHICH I AM BY THE WAY) AND HAVE THEM IN A COUPLE DAYS. CAUSE I AM PAYING FOR THEM? IS CHRYSLER THAT BROKE ? CRAPPY PRODUCTS, CRAPPY DESIGN, AND GUESS WHAT, NO ACCOUNTABILITY. RECIPE FOR DISASTER IF YOU ASK ME. UP YOURS DODGE , RAM, CHRYSLER, WHATEVER NAME YOUR HIDING BEHIND THIS MONTH.!!!

Mileage: 82,000

WAITING FOR 2 MONTHS FOR RECALL DEEMED UNSAFE TO DRIVE. *TR

Mileage: 58,000

MY LEFT TIE ROD SNAPPED AS I WAS BACKING OUT OF MY PARKING SPOT. THERE IS ALREADY A RECALL ON THIS MATTER. WRITING TO YOU JUST TO GET THIS INFORMATION OUT TO AS MANY AS POSSIBLE. I WENT TO TRI COUNTY CHRYSLER IN POTTSTOWN, PA TO GET AN INSPECTION TO SEE IF I NEEDED THE RECALL WORK DONE. I WAS TOLD THAT I DID NOT NEED THE RECALL DONE, SO THEY ENTERED MY VIN IN SAYING THEY COMPLETED THE WORK. SO A COUPLE WEEKS LATER MY TIE ROD SNAPS, SO MUCH FOR NOT NEEDING THE RECALL DONE. SO I GET IT TOWED TO ANOTHER DEALER AND THEY SAY YES I NEED THE RECALL DONE AND DO THE WORK. SOMETHING NEEDS TO BE DONE ABOUT THIS. THIS IS A VERY SERIOUS MATTER, I COULD HAVE BEEN SERIOUSLY INJURED OR COULD HAVE INJURED SOMEONE ELSE. *TR

Mileage: 55,740

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

PLEASE NOTE THAT OVER A YEAR AGO I RECEIVED A POSTCARD STATING I NEED TO TAKE MY VEHICLE IN FOR A RECALL. I HAVE TRIED TO GET THIS RECALL FIXED BUT ALL CHRYSLER DEALERSHIPS TELL ME I'M ON A WAITING LIST BECAUSE EACH PLACE ONLY GETS A FEW PER MONTH. HOW CAN THIS BE SAFE? I KEEP GETTING POSTCARDS FROM CHRYSLER ASKING WHY I HAVEN'T COMPLETED THE RECALL FIX? PLEASE TELL ME WHAT ELSE I AM SUPPOSE TO DO? I HAVE EXHAUSTED ALL EFFORTS WITH 3 DIFFERENT DEALERSHIPS TO TRY AND GET THIS PROBLEM FIXED. WHY IS CHRYSLER ONLY MAKING A FEW AVAILABLE TO EACH DEALERSHIP? *TR

Mileage: 40,000

I SUBMITTED MY ORIGINAL RECALL NOTICE FOR THE REPLACEMENT OF THE LEFT TIE ROD END (N49/NHTSA 13V-529) TO TATE BRANCH DODGE IN ARTESIA NM ON OR ABOUT JANUARY 6, 2014 AND WAS TOLD AT THAT TIME I WAS FIRST ON THE LIST TO BE DONE. I STILL HAVE NOT BEEN CONTACTED BY THE DEALERSHIP REGARDING THE REPAIR. THIS IS BEGINNING TO CONCERN ME THAT THEY HAVE NO REGARD FOR ME OR MY FAMILIES SAFETY. *TR

WE RECEIVED A SAFETY RECALL NOTICE N49/NHTSA 13V-529 REGARDING OUR DODGE 2500. WE BEGIN THE PROCESS TO HAVE IT REPAIRED IN JANUARY WITH OUR LOCAL DEALER. IN APRIL WE FINALLY GOT IN TO HAVE IT INSPECTED. WE DO HAVE THE FAULTY LEFT TIE ROD BALL STUD THAT NEEDS REPLACING. OUR LOCAL LINWOOD CHRYSLER DEALER TELLS US, IN SEVERAL ATTEMPTS TO HAVE THE WORK DONE, THAT THEY HAVE ONLY RECEIVED 2 PARTS FROM CHRYSLER. WHEN WE CONTACTED THE 2ND DEALER THEY TOLD US A SIMILAR SITUATION. WE HAVE WENT FROM # 7 ON THE LIST, TO # 31, AND NOW ARE # 41. WHEN WE CONTACTED CHRYSLER WE WERE TOLD THAT 5-6 OF THESE REPAIR PARTS ARE SHIPPED WEEKLY TO EACH DEALERSHIP WITH WAITING LIST. WE HAVE FOUND THAT CHRYSLER IS SHIPPING ONE PART EVERY 21 DAYS TO SOME DEALERSHIPS, SOMETIMES. THEY REPEAT THE SAME "FAIR DISTRIBUTION" LINE TO US, THE CUSTOMER, AND I HAVE NO IDEA WHAT THEY ARE TELLING THEIR DEALERS. WE HAVE NOT DROVE THIS EXPENSIVE, FAULTY TRUCK FOR 8 MONTHS BECAUSE OF THIS SAFETY ISSUE. WE ARE UNHAPPY ABOUT THE LIES OF "PARTS ON ORDER". *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER STATED THAT THERE WAS A WAITING LIST TO HAVE THE VEHICLE REPAIRED. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT MADE NUMEROUS CALLS TO SCHEDULE THE RECALL REPAIR AND THE VEHICLE HAD STILL NOT BEEN INSPECTED NOR REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT STATED THAT THE VEHICLE WAS PULLING TO THE LEFT UPON APPLYING THE BRAKE PEDAL TO NO AVAIL. THE CONTACT WAS EXPERIENCING THE FAILURE WHILE WAITING TO RECEIVE THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 20,000.

Mileage: 20,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DID NOT EXPERIENCE A FAILURE. UPDATED 09/16/14*LJ

I HAVE RECEIVED MY SECOND NOTICE TO GET THE RECALL FIX N49 I HAVE BEEN ON MY DEALERS LIST SINCE THE FIRST NOTICE WHICH I GOT IN DECEMBER 2013. THE DEALER TOLD ME I WAS NUMBER 15 ON THE LIST, I CALLED IN MARCH AND ASKED WAS GOING ON AND THEY SAID CHRYSLER RELEASED PARTS THEN RECALLED THOSE AND THEY HAVEN'T GOT ANY NEW ONES. IF THIS RECALL IS SO IMPORTANT AND CAN CAUSE YOU TO CRASH WHY ARE THEY NOT FIXING THEM FASTER. THIS SHOULDN'T BE HAPPENING THAT WE HAVE TO WAIT THIS LONG TO GET A RECALL FIXED. SOMETHING NEEDS TO BE DONE ABOUT THEM NOT GETTING THE PARTS OUT QUICKER. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V529000(STEERING) WAS RECEIVED APPROXIMATELY ONE YEAR AGO. THE CONTACT CALLED THE DEALER AND MANUFACTURER ON MULTIPLE OCCASIONS AND WAS INFORMED THAT THE PARTS WERE STILL NOT AVAILABLE TO REPAIR THE VEHICLE. THERE WERE NO FAILURES. UPDATED 10/7/14*CN

TL * THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I KEEP RECEIVING AN "IMPORTANT RECALL NOTICE" FOR THE LEFT TIE ROD FROM CHRYSLER BUT THEY WILL NOT MAKE ENOUGH PARTS TO GET IT FIXED. THERE LAST LINE ON THE NOTICE IS " WE'RE SORRY FOR ANY INCONVENIENCE, BUT ARE SINCERELY CONCERNED ABOUT YOUR SAFETY". IF THEY REALLY CARED ABOUT MY SAFETY THEY WOULD MAKE A LOT MORE PARTS TO FIX MY TRUCK AND THE OTHER 100 OR SO THAT ARE WAITING IN NORTHWEST MONTANA. *TR

Mileage: 10,000

THIS IS IN REF TO SAFETY RECALL N49 / NHTSA 13V-529. I RECEIVED A RECALL FORM DODGE AND TOOK MY TRUCK INTO MILLER'S DODGE IN MARTINSBURG WV. THE SERVICE DEPT. LOOKED AND SAID YOUR LEFT TIE ROD BALL STUD NEEDED TO BE REPLACED. I HAVE CALLED TO CHECK ON THE PART STATUS 3 TIMES. IT HAS BEEN 5 MONTHS AND EVERYTIME I PUT MY FAMILY IN THE TRUCK THEY ARE AT RISK. I AM TOLD THAT THE PART IS ON BACK ORDER. I RECEIVED ANOTHER RECALL NOTICE FROM DODGE WHICH PROMPTED ME TO LOG THIS. *TR

Mileage: 15,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE RECEIVED MY FOURTH RECALL NOTICE FOR N49/NHTSA 13V-529. DEALER IN LEXINGTON PARK STILL HAS NO PARTS. I AM ON WAITING LIST FOR THE PAST 4 MONTHS. CHRYSLER IS FAILING TO TAKE ACTION ON RECALL. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). HOWEVER, THE PART TO DO THE REPAIRS WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE IN JANUARY 2014 FOR A RECALL AND MANDATORY REPLACEMENT OF THE LEFT TIE ROD BALL STUD. I CALL MY DEALER RIGHT AWAY BUT THEY DID NOT HAVE ANY PARTS. I RECENTLY WENT IN FOR SERVICE AND THEY CHECK MY TRUCK AND SAID EVERYTHING LOOKED OK BUT IT DOES NEED TO BE REPLACED SINCE IN IS ON THE MANDATORY LIST. THERE ARE 186 PEOPLE ON THAT LIST AND THEY ONLY GET A REPLACEMENT PART AFTER THEY INSTALL ONE. THE AVERAGE TURN AROUND TIME FOR PARTS IS 4 DAYS. THAT MEANS THAT SOME PEOPLE WILL HAVE TOO WAIT UP TO 2 YEARS BEFORE THERE TRUCK GETS REPAIRED. I THINK THIS IS A LITTLE RIDICULOUS. I LIVE IN A RURAL AREA AND DO A LOT OF TRAVEL IN VERY RURAL AREAS. IF I BREAK DOWN I MIGHT BE STUCK FOR DAYS TO GET OUT AND SAME FOR A LOT OF OTHER PEOPLE THAT LIVE UP HERE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/25/14*LJ UPDATED 08/28/2014 *JS

I RECEIVED THE RECALL NOTICE IN JANUARY 2014 AND WENT TO MY LOCAL DEALER. THEY SAID TO CHECK BACK IN FEBRUARY. I CALLED IN FEBRUARY AND THEY SAID CHECK BACK IN MARCH. I WAS TOLD THAT THE PARTS AREN'T EVEN AVAILABLE. I CHECKED AGAIN IN APRIL, THEY SAID CALL BACK IN MAY WHICH I DID AND MY PARTS WERE ORDERED MAY 1, 2014. IT'S JUNE 9, 2014 AND I CALLED MY DEALER TO FIND OUT WHEN TO BRING MY TRUCK BACK. THEY SAID IT WILL BE A COUPLE MONTHS BECAUSE THEY ARE ONLY GIVEN A COUPLE PARTS AT A TIME. FORTUNATELY I'VE NOT HAD AN ACCIDENT BUT YOU WOULD THINK FOR A STEERING DEFECT THE MANUFACTURER WOULD MAKE THIS PART A PRIORITY. MY COMPLAINT IS THAT NEITHER THE MANUFACTURER OF THE VEHICLE NOR THE FAULTY PART HAVE REMOTELY RESPONDED IN AN ACCEPTABLE TIMEFRAME FOR A DEFECT THAT COULD RESULT IN SERIOUS INJURY OR PROPERTY DAMAGE. *TR

TL* THE CONTACT OWNS 2012 DODGE RAM 2500. THE CONTACT RECEIVED RECALL NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 09/30/14*LJ UPDATED 2/25/2015 *JS

I PURCHASED THIS VEHICLE FROM STEW HANSEN RAM ON APRIL 3, 2014. DURING THE PURCHASE PROCEDURE, I WAS NOT FULLY INFORMED OF THE EXISTING RECALL N49. IT WAS NOT UNTIL SEVERAL WEEKS LATER WHEN I RECEIVED AN EMAIL NOTICE OF AN OIL CHANGE BEING DUE THAT I FOUND OUT ABOUT THE RECALL, AS IT WAS INCLUDED IN THE MAINTENANCE NOTICE. I THEN FOUND OUT ABOUT THE PARTS UNAVAILABILITY. I WAS VERY CLEAR WHEN BUYING THE VEHICLE THAT I WOULD BE TOWING A TRAVEL TRAILER TO CA WITH IT THIS SUMMER. I BELIEVE THE DEALER WAS QUITE REMISS IN NOT INFORMING ME OF THE SITUATION PRIOR TO THE SALE. I ALSO BELIEVE IT SHOULD BE ILLEGAL TO SELL A RECALLED VEHICLE THAT HAS NOT BEEN REPAIRED, ESPECIALLY ONE WITH POTENTIAL LOSS OF STEERING CONTROL. THE DEALER HAS BEEN UNABLE TO PROVIDE A TIME FRAME FOR REPAIR. *TR

Mileage: 21,200

TL*THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY; HOWEVER THEY DECLINED TO PROVIDE AN ESTIMATED TIME FRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THERE WERE NO FAILURES AT THIS TIME. RK

IN DEC. OF 2013 I RECEIVED A RECALL NOTICE #R49 FROM CHRYSLER CONCERNING THE LEFT TIE ROD ON MY 2012 DODGE TRUCK. ON THE 2ND OF JAN. 2014 I CALLED THE DEALERSHIP IN FOLSOM CALIF. FOR AN APPOINTMENT, I WAS TOLD THE PART WAS NOT AVAILABLE AND WOULD HAVE TO BE ORDERED. AS OF THIS WRITING (7 MAY 2014) THE PART IS STILL NOT AVAILABLE AND I AM # 50 ON THE DEALERS LIST FOR REPAIRS. I'VE CALLED THE DEALER 6 TIMES, MFG. 3 TIMES, AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND HAVE HAD NO SATISFACTION IN GETTING A RESOLUTION. IT WILL BE A COLD DAY BEFORE I PURCHASE ANOTHER CHRYSLER PRODUCT. *TR

2012 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, THE PARTS WERE NOT AVAILABLE, AND SHE WOULD BE PLACED ON A WAITING LIST, AS THE DEALER WAS ONLY RECEIVING 1 PART PER WEEK. *JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE VEHICLE HAD YET TO BE SERVICED UNDER THE RECALL. THE CONTACT FELT THE REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL HAD SURPASSED. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR BECAUSE THE MANUFACTURER WAS ONLY ISSUING 1 REPAIR KIT PER WEEK TO THEIR FACILITY. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL- THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DR

AFTER A LONG ROD TRIP, I WAS PARKING MY TRUCK AND THE LEFT TIE ROD BROKE. IF I WAS DRIVING AT 65 MILES AND HOUR I COULD BE DEAD NOW. DODGE WANTS ME TO TOW MY TRUCK AND THEY ARE GOING TO DO ME THE "FAVOR" OF REPLACING AT NO COST...I HAVE TO GET MYSELF ANOTHER TRUCK TO DRIVE. *TR

Mileage: 72,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE SERVICED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE FOR NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DELAY IN THE RECALL REPAIR. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 27,800. UPDATED 6/10/14*CN

Mileage: 27,800

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS CONCERNED BECAUSE THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 30,100.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER:13V529000; HOWEVER, THE PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THERE ARE NO FAILURES AT THIS TIME.

Mileage: 25,000

RECALL IS FOR THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITION. I TOOK MY TRUCK IN 45 DAYS AGO. PARTS ARE SO LIMITED THAT THE DEALER IS SAYING IT COULD BE 6 MONTHS OR MORE BEFORE THE PARTS COME IN TO FIX WHAT APPEARS COULD BE A SERIOUS ISSUE. I HAVE NOT ACTUALLY HAD AN INCIDENT. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL OCTOBER 2014 OR LATER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 6/14/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE MODIFIED PARTS WOULD BECOME AVAILABLE IN THE MIDDLE OF APRIL OF 2014 BUT IN LIMITED QUANTITIES. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TRIED CALLING IN FOR THE LEFT FRONT TIE ROD RECALL TO AUTO NATION DODGE AND THEY TOLD ME THAT THEY HAVE RECALLED THE PARTS TO FIX. CALLED THE CHRYSLER HELP LINE AND THEY WERE NOT HELPFUL AT ALL. THE LADY I TALKED TO COULD NOT TELL ME WHEN CHRYSLER IS SUPPOSED TO HAVE THE PART TO FIX THE RECALL. WHY IS CHRYSLER SENDING OUT NOTIFICATIONS AND TELLING PEOPLE TO CALL THERE LOCAL DEALERS TO FIX THE RECALL WHEN THEY DO NOT HAVE THE PARTS TO FIX AND WHY IS IT TAKING SO LONG? *TR

Mileage: 10,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE REMEDY PART WAS ON A MASSIVE BACK ORDER AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, AFTER RECEIVING A RECALL NOTICE. BUT, WHEN HE ARRIVED HE DISCOVERED IT WAS PURELY A DETERMINATION CHECK AND HIS VEHICLE, IN FACT DID NOT NEED TO HAVE THE REPLACEMENT PART INSTALLED. THE SERVICE ADVISOR INFORMED THE CONSUMER TO BRING THE VEHICLE BACK IN 3 WEEKS WHEN THE PART ARRIVED. THE CONSUMER NUMEROUS TIMES, ONLY TO BE TOLD THE PARTS WERE STILL NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE CONTACT FELT IT WAS UNACCEPTABLE FOR THE MANUFACTURER TO HAVE THE NECESSARY PARTS ON BACKORDER. THE MANUFACTURER WAS ALERTED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

REGARDING RECALL NOTICE EFFECTIVE JAN 6 2014 N49/NHTSA 13V-529 CONTACTED DEALER NUMEROUS TIMES THEY SAY NO PARTS AVAILABLE FROM MANUFACTURER MEANWHILE I CONTINUE TO DRIVE VEHICLE WITH THIS DEFECT PRESENT I FEEL LIKE THE DEALERSHIP AND THE MANUFACTURE ARE NOT TAKING THIS PROBLEM SERIOUSLY! *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR AND DECLINE TO PROVIDE PART AVAILABILITY INFORMATION. THE MANUFACTURE WAS NOT ALERTED OF THIS FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL-THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE FIRST LETTER DECEMBER 2013 AND A SECOND NOTICE WAS RECENTLY RECEIVED HOWEVER THE DEALER ADVISED THE TIE ROD ASSEMBLY WAS RECEIVED ONE PER WEEK AND THE CONTACT HAD TO BE PLACED ON AN EIGHT MONTHS WAITING LIST. THE VEHICLE DID NOT EXPERIENCE THE FAILURE. LI

I AM A MARINE STATIONED ABOARD MCAS NEW RIVER IN JACKSONVILLE NC. I HAD JUST DROPPED MY SON OFF AT HIS BABYSITTER. I ARRIVED AT WORK AND AS I WAS PULLING INTO MY PARKING SPOT I NOTICED THAT MY TRUCK WOULD NOT TURN. I CAME TO A STOP JUST BEFORE I HIT THE TRUCK NEXT TO ME. I PUT THE TRUCK IN REVERSE AND I NOTICED A DRAGGING SOUND COMING FROM THE FRONT OF MY TRUCK. I GOT OUT OF THE CAB AND CHECKED IT OUT. THAT IS WHEN I NOTICED THAT THE LEFT TIE BAR HAD SHEARED FROM THE UJOINT. I WAS LUCKY THAT I WAS NOT DRIVING AT A HIGH RATE OF SPEED WHILE MY SON WAS IN THE TRUCK WHEN THIS HAPPENED. TO SURVIVE 4 DEPLOYMENTS TO IRAQ BUT TO ONLY GET KILLED BY A BROKEN BOLT. WHEN I DROPPED IT OFF I WAS TOLD THAT IT WOULD GET FIXED WITH THE SAME HARDWARE THAT FAILED IN THE FIRST PLACE BECAUSE THEY NEW PARTS WERE NOT AVAILABLE. I AM A HELICOPTERS MECHANIC AND I AM NOT NEW TO SAFETY AND QUALITY MAINTENANCE SO THE IDEA OF PUTTING THE SAME PART ON THAT FAILED BEFORE DOES NOT SEEM RIGHT TO ME. IF IT WERE SOMETHING IN THE ENTERTAINMENT SYSTEM OR MAYBE THE COMFORT CONTROL, I COULD SEE SOMETHING LIKE THIS BEING DONE. NOT THE STEERING!!! WE ARE BEING TOLD THAT I WOULD NOT BE ABLE TO HAVE COURTESY VEHICLE FROM THE DEALER BECAUSE THEY DON'T OFFER THEM BECAUSE OF RECALLS. SO THEY TELL ME THAT THEY WILL FIX MY TRUCK WITH RECALLED PARTS AND GIVE IT BACK TO ME TO DRIVE UNTIL PARTS COME IN. REALLY!! SO I RISK THE LIVES OF MY FAMILY MEMBERS CAUSE DODGE WANTS TO SAFE A BUCK. I DON'T BELIEVE THAT I AM RESPONSIBLE FOR THIS AND DODGE SHOULD STAND BEHIND THE PRODUCT IT PRODUCES. THIS IS A SAFETY CONCERN THAT MUST BE ADDRESSED. IT LEAVES ME AND OTHER FAMILIES NO CHOICE BUT TO DRIVE A DANGEROUS VEHICLE. *TR

Mileage: 45,500

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE ON BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER TO GET REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/12/14*LJ THE CONSUMER STATED AS OF APRIL 23,2014, THE VEHICLE STILL HASN'T BEEN REPAIRED. UPDATED 05/14/14. *JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN DECEMBER 2013. THE VEHICLE WAS TAKEN TO THE DEALER TO GET REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 ( STEERING ). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE SERVICED ON NUMEROUS OCCASIONS BUT THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

SHORTLY AFTER PULLING INTO TRAFFIC ON HIGHWAY 290 HEADING WEST THE TRUCK MADE A SHARP RIGHT. THE TRUCK COULD NOT BE STEERED OR CONTROLLED. OBSERVATION UNDER THE FRONT END REVEALED THE LEFT FRONT TIE ROD WAS BROKEN. THE PASSENGER SIDE FRONT TIRE WAS STRAIGHT AND THE DRIVERS SIDE TIRE WAS POINTED 90 DEGREES TO THE FRONT OF THE TRUCK.

Mileage: 55,000

CHRYSLER ISSUED RECALL #N49/NHTSA 13V-529 ON JAN. 6, 2014 FOR A DEFECTIVE LEFT TIE ROD BALL STUD THAT MAY CAUSE LOSS OF CONTROL OF THE VEHICLE WHILE IN MOTION. I CONTACTED MY DEALER IMMEDIATELY AND WAS TOLD I WOULD BE PUT ON A WAITING LIST FOR THE PART WHICH WAS NOT AVAILABLE AT THAT TIME. AFTER CHECKING WITH THE DEALER MULTIPLE TIMES SINCE JAN. 6, I HAVE STILL NOT RECEIVED THE REPAIR TO MY VEHICLE AND WAS TOLD THAT CHRYSLER WOULD ONLY SEND ONE PART PER WEEK PER DEALER. THIS IS UNACCEPTABLE. CHRYSLER HAS NOT OFFERED ALTERNATE TRANSPORTATION WHILE ONE IS WAITING FORCING ONE TO EITHER PARK THEIR VEHICLE UNTIL THE PART ARRIVES OR BE FORCED TO DRIVE A VEHICLE THAT MAY LOSE CONTROL OF THE STEERING AT ANY TIME CAUSING POSSIBLE INJURY TO THE OPERATOR OR OTHERS . I CALLED CHRYSLER'S RECALL ASSISTANCE CENTER ON MARCH 3, 2014 AND WAS TOLD THERE WAS NOTHING THEY COULD DO EXCEPT OPEN A CASE FILE. *TR

Mileage: 27,015

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY COULD ONLY ORDER ONE TIE ROD END PER WEEK AND HE WAS PLACED ON A WAITING LIST THAT COULD POSSIBLE EXCEED SEVERAL MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND THE CONTACT WAS UNABLE TO HAVE THE RECALL SERVICE PERFORMED TO DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE ON MY VEHICLE FOR A "LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS". IT WENT ON TO SAY THAT IF IT BROKE WHILE OPERATING THE VEHICLE A CRASH WOULD MOST LIKELY OCCUR. I CALLED BOTH DODGE DEALERS IN COLORADO SPRINGS, CO AND TRIED TO SCHEDULE THE REPAIRS FOR MY TRUCK. THIS IS THE ONLY VEHICLE WE HAVE. I WAS TOLD BY BOTH COLORADO SPRINGS DODGE AND PERKINS MOTOR CITY DODGE THE CHRYSLER IS ONLY SENDING ONE PART PER WEEK PER DEALERSHIP!!! THERE ARE OVER 350 PEOPLE ON THE LIST AT COLORADO SPRINGS DODGE AND 58 AT PERKINS DODGE. IF CHRYSLER IS ONLY SENDING ONE PART PER WEEK, IT COULD BE WOULD BE OVER A YEAR FROM NOW BEFORE MY VEHICLE IS REPAIRED! THIS IS TOTALLY UNACCEPTABLE! *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/31/14*LJ THE CONSUMER WAS PLACED ON A WAITING LIST. UPDATED 04/01/14

RECEIVED NOTICE OF SAFETY ISSUE WITH STEERING COMPONENTS AND WAS TOLD IT WOULD BE MORE THAN A YEAR TO WARRANTY THE PROBLEM. THIS IS NOT ACCEPTABLE AS THIS IS A SAFETY ISSUE AND WE TOW WITH THIS TRUCK!!!! FURTHER MORE I TRIED TO CALL THE [XXX] # AND GOT NOTHING BUT A SALES PITCH AND WHEN ANSWERING NOT INTERESTED I WAS HUNG UP ON TWICE! WHY ARE GOVERNMENT LINES BEING USED FOR SALES PITCHES RATHER THAN SERVICE? BECAUSE OF THIS I HAVE NOT BEEN ABLE TO FILE A COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 28,000

I HAVE NOT HAD AN ACCIDENT, BUT THERE IS SERIOUS POTENTIAL FOR ONE. REGARDING CHRYSLER SAFETY RECALL N49 / NHTSA 13V-529: THIS IS A RECALL FOR A SERIOUS PROBLEM THAT CAN AFFECT THE VEHICLE'S STEERING. TWO DIFFERENT DODGE DEALERS HAVE TOLD ME THAT THEY CAN ONLY ORDER A FEW PARTS EACH WEEK. HERE IN SUSANVILLE, CA, THERE ARE AT LEAST 37 TRUCKS ON THE REPAIR LIST, AND CHRYSLER CAN ONLY DELIVER 1 PART PER WEEK! THE LAST PERSON ON THAT LIST HAS TO WAIT 9 MONTHS TO GET HIS TRUCK FIXED. IN THE MEANTIME, WE ALL HAVE TO DRIVE ON MOUNTAIN ROADS AND RISK LOSING OUR STEERING. THIS IS ATROCIOUS. *TR

Mileage: 4,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000(STEERING). THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY WHEN DRIVING THE VEHICLE BECAUSE THE PARTS NEEDED TO COMPLETE THE REPAIR WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HOWEVER, THE CONTACT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. UPDATED 04/17/14*LJ

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE REQUIRED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL APRIL OF 2014. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED A NHTSA RECALL NOTICE FOR CAMPAIGN 13V529000 (STEERING) AND THE PART WILL NOT BE AVAILABLE FOR THE SIX WEEKS. THE DEALER AND THE MANUFACTURER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 . THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE DEALER ADVISED THAT ONE REMEDY PART PER WEEK WAS BEING SENT BY THE MANUFACTURER TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING), HOWEVER THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000(STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR AT LEAST ANOTHER YEAR BECAUSE THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT PER WEEK. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE REMEDY PERFORMED HOWEVER, THE PART WAS UNAVAILABLE. THE DEALER WAS NOT ABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500 HD. THE CONTACT WAS DRIVING 30 MPH WHEN THE LEFT SIDE TIE ROD END SNAPPED AND CAUSED THE LEFT SIDE OF THE VEHICLE TO COLLAPSE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. ..UPDATED 02-28-14 *BF UPDATED 03/18/2014 *JS

Mileage: 48,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT THE DEALER WOULD RECEIVE ONE PART EVERY SEVEN DAYS AND THAT THE CONTACT WOULD NEED TO SCHEDULE AND APPOINTMENT FOR RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Mileage: 1,600

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE MAKING A TURN. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE MANUFACTURER AND THE DEALER WERE CONTACTED AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE WOULD NOT BECOME AVAILABLE FOR APPROXIMATELY THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. UPDATED 02/11/14*LJ THE CONSUMER STATED THE FAILURE OF THE STEERING OCCURRED WHILE DRIVING 20-25 MPH ON CURVED ROADS. WHEN HE MADE A RIGHT TURN, THE STEERING LOCKED-UP AND THE VEHICLE DRIFTED INTO ONCOMING TRAFFIC LANE. THE CONSUMER ALMOST HAD TO COME TO A COMPLETE STOP IN ORDER FOR THE STEERING TO UN-LOCK. THE DEALER INFORMED IT WOULD BE 3-4 MONTHS, BEFORE THE VEHICLE COULD BE REPAIRED, DUE TO LACK OF PARTS.

Mileage: 18,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A DATE OF AVAILABILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE A 2012 RAM 2500 HEAVY DUTY AND MY LEFT FRONT AXLE SEAL STARTED LEAKING. THE DEALER FIXED IT. NOW 11 MONTH LATTER IT LEAKED AGAIN . THEY REPLACED IT AS WARRANTY. NOW ONE WEEK LATTER STARTED LEAKING AGAIN. DEALER STILL DOES NOT KNOW WHAT IS GOING ON. *TR

Mileage: 2,200

TL* THE CONTACT OWNS A 2012 DODGE RAM 2500. THE CONTACT STATED THAT WHILE IN REVERSE AT APPROXIMATELY 1 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE OUTER TIE ROD WAS FRACTURED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL BECAUSE THE DEALER HAD PERFORMED MODIFICATIONS PRIOR TO THE VEHICLE BEING PURCHASED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 13,970.

Mileage: 13,970

I WAS DRIVING UP TO A STOP SIGN WHEN MY BRAKES GOT VERY HARD. WHEN I WENT TO TURN, IT WAS ALMOST IMPOSSIBLE. EVERY TIME I PUSH THE BRAKES THE STEERING LOCKS UP BUT WHEN I ACCELERATE I GET THE STEERING BACK. I ALMOST RAN OFF THE ROAD INTO A DITCH. *TR

Mileage: 35,000

WHILE BACKING OUT OF A PARKING SPACE AND PLACING THE VEHICLE IN DRIVE TO GO FORWARD, I HEARD A LOUD CLUNK. STOPPED FOR A MOMENT AND CHECKED UNDERNEATH AND FOUND THAT THE LEFT FRONT TIRE ROD HAD BROKEN OFF AND WAS HANGING ALMOST TO THE GROUND. I TOOK IT TO MY REGULAR PLACE FOR MAINTENANCE AND HAD IT REPAIRED. MY RESEARCH FOUND THAT THERE IS A RECALL FOR YEAR MODELS UP THROUGH 2011 BUT NONE FOR 2012. *TR

Mileage: 36,000

I WAS DRIVING SLOWLY FORWARD IN A PARKING LOT. I TURNED LEFT AND MY LEFT TIE ROD BROKE. I WAS UNABLE TO MOVE AND HAD TO HAVE THE VEHICLE TOWED TO THE NEAREST DODGE DEALERSHIP. *TR

Mileage: 95,000

YOU CAN NOT CONTROL THE MOVEMENT OF THE TRUCK WHEN TOWING. IT WONDERS FROM SIDE TO SIDE OF THE ROAD. TOOK TO DEALER TO HAVE THE FRONT END CHECKED. IT CHECKED OK. BF GOODRICH INSTALLED 4 NEW TIRES AT 1900 MILES. TRUCK STILL ROAD WALKS WHEN TOWING. THE ONLY WAY TO STOP IT IS TO APPLY THE BRAKES. OTHERWISE, THE SWAYING MOTION OF THE TRUCK, WILL MAKE YOU LEAVE THE ROAD. I KNOW IT IS NOT THE TRAILER THAT I AM TOWING. REASON #1: I HAVE ALL THE SAFETY EQUIPMENT TO TOW THIS TRAILER PROPERLY. REASON #2: IS THAT I HOOKED THE SAME TRAILER ON MY 2009 GMC DIESEL 2500 AND THE TRAILER TOWED PERFECTLY. I DID THIS ON THE SAME ROAD, ON THE SAME DAY. THIS DODGE 2500 DIESEL LEFT THE ROAD WITH ME TWICE WHILE TOWING THE SAME TRAILER. THE FURTHER YOU DRIVE THE TRUCK, THE WORSE THE TOWING PROBLEM IS. SO FAR, DODGE CAN NOT FIND THE PROBLEM WITH THE DODGE 2500 DIESEL. THIS IS DEFINITELY A SAFETY PROBLEM. IF YOU TRY TO TOW OVER 40 MILE PER HOUR. WITH MY 2009 GMC DIESEL, I CAN TOW THIS TRAILER AT SPEEDS UP TO 70 MILES PER HOUR WITH NO PROBLEMS WHATSOEVER. IF DODGE CAN'T FIX THIS TRUCK, (A $50,000 TRUCK), I FEEL THAT I SHOULD GET A FULL REFUND OF THE PURCHASE PRICE. BECAUSE OF RIGHT NOW, IT IS DEFINITELY A LEMON. SOMEONE IS GOING TO GET KILLED IF THE PROBLEM IS NOT CORRECTED. THE REASON I BOUGHT THE TRUCK WAS TO TOW WITH IT. WHICH I CAN NOT DO, BECAUSE IT IS TOO MUCH OF A SAFETY RISK AND THE OTHER DRIVERS ON THE INTERSTATE. I SINCERELY HOPE THAT YOU WILL CHECK INTO THIS MATTER. *TR