2014 RAM 2500 Suspension Problems

I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating the recall could not be performed and gave me the runaround when I refused. This dealership was unwilling to help me and misled me instead of completing a federally mandated safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The Front Suspension Track Bar Frame Bracket R46/NHTSA 15V-541. There was a recall issued in 2016 that impacted around an estimated 150,000+ vehicles. I purchased my Truck in 2020, and according to records this problem was fixed in 2016. I recently noticed something seriously wrong with the front suspension while driving, and just about lost control of my vehicle on the highway. After taking it to a certified maintenance technician for Dodge Ram, they found that the Recall was not completed at all. This problem involves faulty welding and the weld can break loose at any given moment without being fixed properly with a stability bracket. Mine gave loose on the highway going 70mph. My concern is how many other vehicles were marked as fixed, but in actuality were not.

Death wobble at 45 and 74 mph. Driving on freeway and vehicle begins to shake violently: Has been a problem with other year models in the past after researching. Very dangerous on busy freeways.

On the night of September 15, 2023, I was driving home from work around 8:00 pm. I hit a bump on the interstate and my truck started the "death wobble". Having driven a Dodge truck for a very long time, I was aware of what was going on. The vehicle starts to "wobble" uncontrollably until you come to a complete stop. I was doing 70 mph and in the left lane when this happened, it immediately pulled me to the ditch in the right lane on the side of the interstate. I researched the problem and found that it had an R46 recall and the bracket in said recall had been ripped from the frame and broken in half. I hauled the vehicle to Jeff Wilson Chrysler in Brookhaven and they sent pictures to whomever for the recall and it was denied for some reason. The Service Manager then sent it to someone else because he thought that it should have been fixed based off what he has seen. I then called 1-800-992-1997 to speak with someone about my issues and they proceeded to tell me that my recall had already been fixed. When I or Mr. Shane at Jeff Wilson types it in, it clearly states the R46 recall has not been fixed. There is nothing on this bar or bracket that has been done. This bracket breaking almost caused me to wreck and I cant get any help in getting it resolved. Mr. Shane at Jeff Wilson in Brookhaven has been nothing but fantastic in this matter and continues to try and help me get it resolved with no help coming from anyone above the dealership. The vehicle is undrivable and has been out of commission for 5 weeks now with no progress. Any help in this matter would be appreciated.

I HAVE A 2014 DODGE RAM2500 TRUCK, THERE WAS A SAFETY RECALL ON THE WELDING ON THE FRONT SUSPENSION TRACK BAR FRAME BRACKET THAT WAS IMPROPERLY WELDED DURING THE MANUFACTURING PROCESS. THE FIX WAS TO HAVE A BRACKET PLACED WITH ONE 60-70MM LONG M10 BOLT WITH 1.5 PITCH THREADS, ONE M10X1.5 PITCH THREAD NUT, THREE M10 FLAT WASHERS I BROUGHT MY TRUCK IN BECAUSE IT START POPPING EVERY TIME IN TURNED EITHER RIGHT OR LEFT I WAS TOLD THAT THE RECALL FIX HAD EXPIRED THERE NO WARRANTY ON THIS TO FIX IT NOW. SO I'M CONFUSED IT A SAFETY ISSUE AND NOT COVERED UNDER THE RECALL?? BECAUSE THE RECALL FIX HAS NO WARRANTY THE WARRANTY IS ONLY FOR 2 YEARS. SO I BOUGHT A TRUCK NEW WITH DEFECTS AND IT MY PROBLEM THAT WE'RE NOT KNOWN AT THE TIME FROM THE MANUFACTURE. NOT SURE HOW THIS IS RIGHT OR FAIR TO THE CUSTOMER. IT A SAFETY ISSUE NOT COSMETIC. MY TRUCK ONLY HAS 80.000 AND IT A DIESEL SHOULD LAST A LONG TIME. PLEASE HELP THANK YOU

Mileage: 80,000

WHILE DRIVING MY VEHICLE DOWN THE HIGHWAY I HAD A BUMP/POT HOLE AND STARTED GETTING WHAT IS DESCRIBED AS DEATH WOBBLE IN THE FRONT END. I HAVE HAD THE RECALL DONE ON SOME STEERING COMPONENTS. NOT SURE WHAT THEY WERE. THIS IS HAPPENED TO ME AT LEAST THREE TIMES IN THE LAST MONTH. I TOOK IT TO A REPAIR SHOP THEY LOOKED AT THE FRONT END/STEERING COMPONENTS AND SAYS THEY CANNOT FIND ANYTHING WRONG.

Mileage: 66,000

ALIGNMENT RECALL PERFORMED ON TIME, BUT DAMAGE DONE TO FRONT RIGHT TIRE FROM THE RECALL. ALIGNMENT COULDN'T BE DONE BY A SHOP AND TOOK IT TO A DEALER WHO RE-DID THE WORK AND CHARGED $2000. SEARCH INDICATES THAT CHRYSLER RAM COMPANY DID A TEMPORARY FIX IN THE RECALL WHICH CAUSED THE PROBLEM. I SHOULD GET A REFUND FOR THE WORK THEY HAD TO DO TO FIX THE ORIGINAL RECALL ($2000)*DT*DT*DT*JB CONSUMER STATED RECALL WAS CORRECTED ON TIME.*JB*DT*JB

Mileage: 65,000

STARTED UP MY TRUCK TO GO TO TOWN, ENGINE CAME ON ABOUT 5 MIN IN THE DRIVE SO I TOOK IT STRAIGHT TO O'REILLYS WHERE THEY DID THE SCAN AND THE COMPUTER SAID MISFIRE IN CYLINDER 3. SO WE CHANGED THE SPARK PLUGS AND TOOK IT BACK TO RESET THE LIGHT, STARTED IT BACK UP AND LIGHT CAME ON AGAIN WITH SAME EXPLANATION. SO WE PARKED THE VEHICLE UNTIL WE COULD FIND WHAT WAS GOING ON, TALKED TO A MECHANIC AND HE SAID PROBABLY THE CAM/LIFTER PROBLEM, HE LOOKED AT THE VEHICLE SEEN I HAD A DROPPED VALVE SEAT(VERY ODD FOR JUST STARTING UP A VEHICLE) SO WE CALLED DODGE AND THEY INSISTED THEY HAD TO DIAGNOSIS IT SO WE PAID A TOWING COMPANY TO HAUL IT TO THEM. DODGE CALLED ME BACK AND SAID DROPPED VALVE SEAT BUT ALSO CAM/LIFTERS NEED REPLACED. I DONT SEE HOW DODGE CAN JUST SAY IT'S ON YOU TO FIX WITH THIS MANY VEHICLE OWNERS ALL HAVING THE SAME PROBLEM. THIS IS EXPENSIVE FIXES BUT NOT ONLY THAT I HAVE A TRUCK WITH A LOAN PAYMENT THAT I CANNOT DRIVE TILL IT'S FIXED.

Mileage: 6

TL* THE CONTACT OWNS A 2014 RAM 2500 DIESEL. THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE SHOCK ABSORBER TOWER WAS NOT FULLY WELDED. THE FAILURE CAUSED THE ALIGNMENT TO SHIFT AND WEAR OUT BOTH PASSENGER SIDE TIRES PREMATURELY. THE WELD WAS DISCOVERED TO BE FRACTURED WHEN THE VEHICLE WAS TAKEN TO DESERT SUN ESPANOLA (517 N RIVERSIDE DR, SANTA CRUZ, NM 87567, (505) 747-8100). THE DEALER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND THEY COULD NOT TOUCH OR REPAIR THE VEHICLE DESPITE IT HAVING BUMPER TO BUMPER WARRANTY COVERAGE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT HE WOULD REPAIR THE VEHICLE HIMSELF. THE MANUFACTURER STATED THAT THEY COULD NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNKNOWN.*DT*JB

Mileage: 70,000

THE CRUISE CONTROL ON THE VEHICLE DOEST WORK. IT SEEMS TO BE SOMETHING WRONG WITH THE SYSTEM, BECAUSE IT STARTS TO SOMEWHAT WORK WHEN I REBOOT THE SYSTEM TO FACTORY SETTINGS. AFTER A WHILE, THE SYSTEM JUST STOPS WORKING. I GUESS THAT THIS IS SOMETHING A LOT OF PEOPLE GO THROUGH, SINCE THERE'S TONS OF YOUTUBE VIDEOS ABOUT PEOPLE TRYING TO FIX IT.

Mileage: 50,000

BAD VIBRATIONS AT HIGHWAY SPEEDS. DEALER HAS REPLACED TIRES, DID NOT FIX. DEALERSHIP CHANGED TRACK BAR, DID NOT FIX THE ISSUE. I ALSO PAID FOR ALIGNMENT BEFORE TRACK BAR INSTALL. SEEMS TO BE A REOCCURRING PROBLEM WITH RAM TRUCKS, PLEASE HELP MAKE THIS RIGHT. 73000 MILES

Mileage: 78,000

ON 9-4-18 TOOK MY RAM 2500 IN TO THE CHRYSLER DEALERSHIP IN LOWELL, MICHIGAN FOR THE RECALL R46/NHTSA 15V-541. THEY INDICATED THEY DID NOT HAVE THE PARTS TO DO THE RECALL AND WOULD CALL WHEN THEY WERE AVAILABLE. I CHECKED WITH THE DEALERSHIP AGAIN ON 10-4-18 AND THEY SAID PARTS ARE STILL NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD BE AVAILABLE.

Mileage: 42,000

WELD FAILED HOLDING THE FRONT RIGHT SPRING TOWER BRACKET TO FRAME RAIL

Mileage: 78,000

RECALL RAM # R46 / NHTSA 15V-541 SERVICE ORIGINALLY PERFORMED IN 2015. AFTER SERVICE LOUD POPPING NOISE CAME FROM FRONT END WHEN TURNING AND HITTING A BUMP. SECOND SERVICE IN MAY 2017 ELIMINATED NOISES. FOUND ANTI-SWAY BAR NOT CONNECTED IN FEB 2018.

Mileage: 66,000

THE VEHICLE SHAKES AT HIGHWAY SPEEDS . I JUST REPLACES ALL 4 TIRES .

Mileage: 48,000

TIRE PRESSURE MONITORING SYSTEM LIGHT KEEPS GOING OFF FOR THE RIGHT REAR WHEEL WILL KEEP SHOWING NO AIR PRESSURE. THIS IS A INTERMITTENT PROBLEM. IT HAS BEEN IN THE DEALERSHIP NOW CLOSE TO 10 DAYS IN THE LAST 7 MONTHS AND THE PROBLEM HAS BEEN GOING ON A YEAR NOW. IT STARTED HAPPENING AFTER A RECALL ONOT THE TRUCK WAS PERFORMED. THE BALL JOINTSO ON THE TRUCK WAS REPLACED ABOUT A YEAR AGO AND IN SEPTEMBER WHEN I TOOK IT TO THE DEALERSHIP FOR WORK IN TOLD THEM THEY WERE BAD AND CHECK IT OUT.AND NOTHING WAS DONE. IT IS AT THE DEALERSHIP AS I WRITE THIS AND I LET THEM KNOW THETHAT WERE BAD AGAIN THERE IS CLUNKING WHEN YOU JACK THE TRUCK UP AND PUSH ON THE TIRE. ALSO VIBRATION WHEN DRIVEN. BOTH OF THESE PROBLEMS ARE A SAFETY ISSUES. THESE PROBLEMS HAVE BEEN GOING ON FOR WAY TO LONG AND LIFE OF THE BALL JOINT SHOULD BE LONGER THEN 4-5 MONTHS.

Mileage: 130,000

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING UNDER 10 MPH AND TURNING RIGHT OR LEFT, THERE WAS A CLUNKING NOISE FROM THE FRONT SUSPENSION AND EXCESSIVE WEAR ON THE TIRES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED TO PASS INSPECTION. THE VEHICLE WAS NOT REPAIRED BECAUSE THE DEALER STATED THAT THE BALL JOINTS WERE IN SPECIFICATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

OUR 2014 DODGE RAM 2500 WAS TURNED IN ON 8/10/16 TO OUR LOCAL DEALERSHIP FOR REPAIR WORK ON THE SAFETY RECALL R46. AFTER FINDING TWO CRACKS ON THE TRACK BAR BRACKETS AFTER INITIAL INSPECTION, OUR LOCAL DEALERSHIP DID NOT FOLLOW THE PROPER RECALL INSTRUCTIONS FOR REPAIR WORK BY FAILING TO DISPATCH CHRYSLER'S WELDING TEAM TO THEIR DEALERSHIP FIRST AND INSTEAD USED NON-CERTIFIED CHRYSLER WELDERS TO MAKE THE RECALL REPAIRS TO OUR VEHICLE INSTEAD. OUR LOCAL DEALERSHIP INITIALLY ASKED US TO SIGN A WAIVER RELEASING THEM OF ANY WRONG DOING IN ORDER TO GET OUR VEHICLE BACK SOONER (WE DECLINED). ONCE THE CHRYSLER WELDING TEAM WAS NOTIFIED AND BECOME INVOLVED WITH THE LOCAL DEALERSHIPS ERROR THEY DEEMED THE OTHER NON CHRYSLER CERTIFIED WELDERS WORK UNSATISFACTORY AND THEREFORE THEY WOULD NOT STAND BEHIND THE WORK THAT WAS HANDLED BY THE LOCAL DEALERSHIP. THE LOCAL DEALERSHIP ADMITTED TO THEIR ERROR AND AS A RESULT WERE TOLD TO START OVER AND REPLACE THE ENTIRE FRAME TO OUR VEHICLE AT THE LOCAL DEALERSHIPS EXPENSE BEFORE MOVING FORWARD. TO DATE, OUR VEHICLE HAS BEEN IN THEIR POSSESSION FOR OVER 70 DAYS AND OUTSIDE FROM THEM GIVING US TWO DIFFERENT LOANER VEHICLES AND THE COMPLETE RUN AROUND - WE STILL HAVE NOT RECEIVED ANY DOCUMENTATION, OFFICIAL PAPERWORK, OR DETAILS WITH EXPLANATION OF THE EXACT REPAIRS OR WORK THE DEALERSHIP/CORPORATE CHRYSLER HAS DONE OR SHOWING WHAT CHANGES HAVE BEEN MADE TO OUR VEHICLE DESPITE OUR REPEATED REQUESTS, NOR IF OUR VEHICLE WILL BE DEEMED SAFE AGAIN OR WHEN WE'D GET IT BACK. *TR

Mileage: 23,000

THREE ACTIVE RECALLS ON VEHICLE THAT DEALER WILL NOT FIX DUE TO TRAVEL REQUIRED. VEHICLE IS IN REMOTE ALASKAN VILLAGE. DEALER WANTS US TO SHIP THE VEHICLE TO ANCHORAGE AT OUR COST. COST TO SHIP VEHICLE TO AND FROM VILLAGE WILL COST US OVER $6000. COST FOR DEALER TO FLY A MECHANIC TO VILLAGE IS ABOUT $600. RECALLS ARE: NHTSA RECALL NUMBER: 15V-459 RECALL DATE: SEPTEMBER 4, 2015 MANUFACTURER RECALL NUMBER: R36 NHTSA RECALL NUMBER: 15V-460 RECALL DATE: AUGUST 21, 2015 MANUFACTURER RECALL NUMBER: R23 NHTSA RECALL NUMBER: 15V-541 RECALL DATE: OCTOBER 2, 2015 MANUFACTURER RECALL NUMBER: R46 LOCAL DEALER IS: ANCHORAGE CHRYSLER DODGE 2601 E. 5TH AVENUE ANCHORAGE, AK 99501

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED A MANUFACTURER RECALL NOTICE FOR THE SWAY/TRACK BAR. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LOCK NUT WAS LOOSELY CONNECTED. AS A RESULT, THE BOLT WAS TIGHTENED AND THE SWAY/TRACK BAR WAS REPLACED. WEEKS LATER, THE CONTACT NOTICED THAT THE STEERING WHEEL WAS NOT PROPERLY ALIGNED AND THERE WAS AN EXTREMELY STRONG VIBRATION. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TIRES WERE INSPECTED AND THE SWAY/TRACK BAR WAS REPLACED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

Mileage: 24,000

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO WOBBLE. UPON FURTHER INSPECTION, THE FRONT DRIVER SIDE WHEEL LOOKED AS THOUGH IT WERE ABOUT TO DETACH FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BEARINGS AND HUB ASSEMBLIES FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

Mileage: 36,000

I HAVE CONTACTED THE DALLAS DODGE DEALER ON 3 OCCASIONS TO HAVE THE R46/NHTSA 15V-541 SAFETY RECALL CORRECTED AND THEY CONTINUE TO STATE THEY HAVE NO ESTIMATION OF WHEN THEY WILL HAVE THE PARTS TO CORRECT THIS HAZARD. I USE MY TRUCK TO HAUL AN RV AND I AM CONCERNED THAT THIS PART COULD FAIL DURING TOWING. THIS ISSUE IS CAUSING ME TO NOT USE MY TRUCK FOR ITS INTENDED PURPOSE.

Mileage: 20,000

R46/ NHTSA 15V-541. RECALL ISSUED AUGUST 2015. THEY STILL DON'T HAVE REPAIR PARTS AVAILABLE!

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING 75 MPH AND MAKING A RIGHT TURN, THERE WAS A LOUD NOISE UNDER THE VEHICLE. THE CONTACT COASTED OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT BRACKET DETACHED FROM THE FRAME, WHICH PREVENTED THE TIRES FROM TURNING LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V541000 (STEERING), 15V4060000 (AIR BAGS, SEAT BELTS), AND 15V459000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000. PARTS DISTRIBUTION DISCONNECT, VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

Mileage: 155,000

TL* THE CONTACT OWNS A 2014 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V541000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 RAM 2500. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT END OF THE VEHICLE SUDDENLY EXPERIENCED SEVERE VIBRATIONS. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER SIDE WHEEL BEARING ASSEMBLY FAILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100.

Mileage: 100

I NOTICED THAT WHEN STEERING WAS TURNED HARD LEFT OR RIGHT AND YOU MOVED FORWARD, THERE WAS A CLUNK SOUND. I TOOK INTO DEALER, THEY FOUND NOTHING, LOOKING AT STEERING RACK IN PINION. I NOTICED CRACKS IN THE WELDS ON FRAM WHERE THE CONTROL ARMS ARE. THAT VERY NEXT BUSINESS DAY, I RECEIVED RECALL FOR CRACKED WELD ON TRACK BARBRACKET, I HAVE OTHER AREAS THAT HAVE CRACKED WELDS. I AM A TOOL AND DIE MAKER, I HAVE BEEN TRYING TO GET RAM TO TAKE THE TRUCK TO SEE THE PROBLEM, BUT HAVE BEEN GETTING RUN AROUND. I FEEL THIS IS A SERIOUS SAFETY ISSUE THAT COULD CAUSE LOSS IF LIFE. MY POWER WAGON WAS ONE OF THE FIRST BUILT, I ORDERED IT.

Mileage: 35,000

I HAVE A 2014 RAM 2500, THE TRUCK HAS A VIBRATION BETWEEN 68MPH-80MPH. THE DEALER SAID I HAD A BAD UNIVERSAL JOINT IN THE DRIVESHAFT. REPLACED DRIVESHAFT STILL VIBRATES,MOTHER SAID IT'S TIRES. REPLACED TIRES AND WHEELS AND IT STILL VIBRATES. I TOOK IT IN AGAIN AND THEY COULDN'T FIND ANYTHING WRONG. I ASKED THE DEALER TO PULL THE REAR DIFFERENTIAL COVER TO MAKE SURE EVERYTHING WAS WITHIN SPECS AND THEY REFUSED TO DO IT UNDER WARRANTY AND WANTS TO CHARGE ME. THERE ARE MANY OTHERS HAVING THIS SAME PROBLEM, YOU CAN FEEL THE VIBRATION IN THE FLOOR, YOU CAN SEE THE PASSENGER SEAT SHAKE, AND SEE BOTTLE OF WATER SHAKE IN THE CENTER CONSOLE. I WILL BE MAKING ANOTHER APPOINTMENT FOR THIS ISSUE. THIS ISSUE OCCURS AT HIGHWAY SPEED.

Mileage: 16,000

TRUCK BED SHAKES VIOLENTLY FROM SIDE TO SIDE AT SPEEDS GREATER THAN 60MPH. I'VE TAKEN VEHICLE TO DEALERSHIP AND THEY'RE SAYING IT'S WORKING AS DESIGNED. THE CAB SHAKES VIOLENTLY DUE TO THE BED SHACKING. I'VE SPENT MONEY GETTING ALIGNMENTS AND TIRE BALANCING OVER AND OVER AGAIN AND THE PROBLEM STILL PERSISTS. THERE'S NO REASON A TRUCK SHOULD BE SHAKING ON THE FREEWAY.

Mileage: 7,000

MY 2014 RAM 2500 SHAKES BETWEEN 64MPH AND 76MPH VIOLENTLY. RAM KNOWS THERE IS A PROBLEM BUT CALLS IT A CHARACTERISTIC OF A HD TRUCK. I AM IN THE TIRE BUSINESS AND HAVE TRIED EVERYTHING TO RECTIFY IT. I KNOW AT LEAST THREE CHRYSLER SERVICE MANAGERS WHO ARE BEING TOLD TO ACT LIKE ITS NORMAL. I AM FED UP WITH CAR MANUFACTURERS TAKING ADVANTAGE OF PEOPLE. PROOF IS BELOW... HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1396841-HIGHWAY-VIBRATION-IF-YOU-HAVE-POST-YOUR-YEAR-TRUCK-HERE-71.HTML#POST20691585

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. THE CONTACT STATED THAT THE SPRINGS WERE DEFECTIVE ON THE VEHICLE. THE REAR OF THE VEHICLE SWERVED FROM LEFT TO RIGHT WHILE DRIVING 45 MPH AND WITH THE TRUCK BED LOADED WITH LESS THAN THE MAXIMUM WEIGHT CAPACITY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER STATED THAT THE TIRES MAY NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 11,000.

Mileage: 11,000

TL* THE CONTACT OWNS A 2014 DODGE RAM 2500. WHILE DRIVING AT VARIOUS SPEEDS WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE ACCELERATED INDEPENDENTLY WHEN THE BRAKE PEDAL WAS DEPRESSED TO DEACTIVATE THE CRUISE CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE BRAKE PEDAL SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT A LOAD NOISE WAS PRESENT COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TRACK ARM ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

BOUGHT A NEW RAM 2500 4X4. AFTER I BOUGHT THE TRUCK I NOTICE THE TRUCK LEANED TO THE RIGHT. TOOK IT BACK TO THE DEALERSHIP 7 DIFFERENT TIMES. TRUCK IS STILL NOT FIXED AND THE DEALER SAID THE THAT IS NORMAL. THAT IS [XXX]. PAY $50000.00 FOR A TRUCK AND NO ONE WILL FIX THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 100

WHILE TRAVELING ON MILLED PAVEMENT AT 60MPH THE TRUCK HIT A BUMP AND BEGAN TO 'DEATH WOBBLE' CAUSING THE FRONT AXLE TO MAKE CONTACT WITH MULTIPLE SUSPENSION PARTS. THE TRUCK CONTINUED TO WOBBLE VIOLENTLY AS I SLOWED, ONCE I HIT 30MPH THE TRUCK STOPPED WOBBLING. THE TRUCK EVER SINCE HAS HAD A HIGHWAY SPEED VIBRATION THAT SHAKES THE WHOLE CAB AND SEATS. I PHOTOGRAPHED AREAS OF CONTACT 1. FRONT DIFFERENTIAL COVER MADE CONTACT WITH THE TRACK BAR MOUNT. 2. TRACKBAR ON PASSENGER SIDE MADE CONTACT WITH SPRING HOLDER. 3 PASSENGER SIDE TRAILING ARM MADE CONTACT WITH THE FRAME. DEALERSHIP IMMEDIATELY STATED THERE WAS NO DEFECT WITH THE TRUCK, AND RELUCTANTLY CHANGED THE STEERING STABILIZER. THE TRUCK CONTINUES TO VIBRATE AND AFTER A SWAP OF ALL FOUR FIRESTONE TIRES UNDER WARRANTY THE VEHICLE STILL HAS A VIBRATION THAT RAM REFUSES NOW TO WORK ON. I HAVE INSPECTED THE DRIVESHAFTS MYSELF AND VIDEOED WHAT APPEARS TO BE ABOUT 1/8'' RUNOUT AND THE DEALERSHIP STATED IF I ATTEMPTED TO HAVE THE DRIVESHAFT INSPECTED BY A 3RD PARTY MY WARRANTY WILL BE VOIDED. THE VEHICLE HAS BEEN IN THE SHOP ABOUT 48 DAYS SINCE AUGUST AND HAS NOT BEEN FIXED. *TR

Mileage: 2,500

I BOUGHT A NEW 2014 DODGE RAM 2500 (DIESEL) IN JUNE 2014. AFTER A SHORT TIME OF HAVING MY VEHICLE, I NOTICED IT LEANED TO THE LEFT SIDE. I MEASURED THE WHEELBASE OF MY VEHICLE AND FOUND THE RIGHT SIDE WAS ONE INCH HIGHER THAN THE LEFT SIDE. WHEN LOOKING AT MY VEHICLE ON LEVEL GROUND, IT APPEARS THERE IS A FLAT TIRE WHEN IF FACT THERE IS NOT. I CHECKED THE TIRE PRESSURE TO ENSURE IT WAS EVEN ON ALL TIRES AND IT WAS. I REPORTED THE PROBLEM TO DCH JEEP DODGE CHRYSLER OF TEMECULA WHERE I BOUGHT THE VEHICLE. THEY INSPECTED THE VEHICLE AND STATED THE VEHICLE DOES IN FACT LEAN, BUT IT ONLY LEANS 3/4 OF AN INCH ON THE LEFT SIDE AND IT FELL WITHIN THEIR GUIDELINES OF A MAX LEAN OF 3/4. I TOLD THEM IT WAS NOT 3/4 OF AN INCH AND WAS ONE INCH. FRUSTRATED WITH THIS DEALERSHIP, I TOOK MY VEHICLE TO ANOTHER DEALERSHIP WHO INSPECTED THE VEHICLE AND THEY CONFIRMED MY VEHICLE LEANS ON THE LEFT SIDE ONE INCH. DODGE WILL NOT FIX THIS PROBLEM FOR ME OR EXPLAIN TO ME THE REASON MY VEHICLE LEANS. MY VEHICLE DOES NOT APPEAR SAFE TO DRIVE NOR DO I FEEL SAFE DRIVING IT WITH MY FAMILY BECAUSE IT LEANS SO MUCH AND IT SEEMS AS IF MY VEHICLE WILL CRASH. *TR

Mileage: 1,000

1. CHECK ENGINE LIGHT CAME ON 4 SEPT 2014 BROUGHT IT TO DEALERSHIP THEY CLEARED THE CODE AND GAVE ME THE TRUCK BACK BECAUSE THE CODE DID NOT RETURN WHILE IT WAS IN THEIR POSSESSION. 2. THIS SAME ISSURE HAS OCCURED 4 MORE TIMES SINCE THAT DATE AND THE PROBLEM HAS NOT BE RESOLVED, EACH TIME THEY DID SOMETHING DIFFERENT, IE REPLACED A DOSING UNIT, REPLACED THE NOX SENSOR AND NOW AS OF 15 OCT 2014 ARE PREPARING TO REPLACE THE ECM OR BRAINS OF THE TRUCK. THE TRUCK HAS BEEN IN THE MORE THAN IN MY POSSESSION FOR THE SAME EXACT PROBLEM SINCE 5 SEPT 2014. 3. VEHICLE HAS VIBRATION BETWEEN 60 TO 80 MPH, HAS BEEN BACK TO THE DEALERSHIP ON THE DAY I PURCHASED AND ALSO MULTIPLE TIMES AFTER THAT, AND PROBLEM STILL HAS NOT BEEN CORRECTED BY RAM. 3 TIRES HAVE BEEN REPLACED AND NOW THE SERVICE MANAGER SAYS "IT OPERATES AS DESIGNED", ALTHOUGH THE MANAGER ALSO STATES THAT HE FEELS THE WOBBLE/VIBRATION BETWEEN THOSE SPEEDS AS WELL. 4. I HAVE BEGUN THE LEMON LAW PROCESS AND HAVE RECEIVED A CLAIM NUMBER BUT CHRYSLER HAS NOT YET CALLED ME BACK. *TR

Mileage: 2,562