2017 RAM 2500 Electrical System Problems

115 complaints about Electrical System

115
Complaints
0
Crashes
1
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Electrical System Complaints (115)

Oct 4, 2025

My truck will lose all throttle response and brakes harder to stop accompanied by a service electronic brake system, service electronic throttle control, and electronic traction control warning. It only happens intermittently and sometimes will go a few weeks before doing it again. (The date below for incident is latest date it happened)

Sep 26, 2025

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed and attempting to activate the cruise control, the system initially failed to engage. After several attempts, the contact was able to activate the cruise control; however, while attempting to deactivate cruise control, the system failed to disengage. After several attempts the cruise control disengaged. There was no warning light illuminated. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Speed Control); but the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 178,000.

Mileage: 178,000

Sep 25, 2025

This is related to recall C4B/NHTSA 24V-896. The ABS/ESC/Traction control warning lamps come off and on while driving. The recall states that this issue may cause a vehicle to crash without prior warning.

Sep 25, 2025

Illuminated warning lights: The ABS warning light, as well as service messages for the electronic brake control and anti-lock braking system, will turn And off. Check engine light will come on and off. Dinging sound and message on the screen: A persistent, intermittent dinging sound may accompany a flashing message on the instrument cluster indicating a system problem.

Sep 24, 2025

Odometer Fraud. The contact attempted to purchase a 2017 RAM 2500. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 116,493, and at the time of registration, it was discovered that the mileage was 113,000.

Mileage: 113,000

Sep 3, 2025

Continuous warnings and tones showing issues for anti lock brakes and stability traction control. In less than 3 months will be a year since the recall was announced and there is no remedy. This is a nuisance and safety issue and should absolutely be a priority to fix. NHTSA #24V-896

Aug 14, 2025

This is my 2nd NHTSA complaint regarding this issue on my 2017 Ram 2500. Initial online complaint was done on 4/30/2022 regarding the trucks annoying and unsafe warning light indicating “Service Electronic Braking System” and amber ABS warning light. These warnings began on my truck in 2021 when it only had 12,000 miles. These intermittent warning lights and audible “dinging” still persist today at 22,000 miles. On 2/8/2025, I received notification of Recall #C4B (finally) as a result of the class action lawsuit and was pleased to see this development. To date, I, like many Ram owners are still awaiting parts to become available to have them replaced per the recall and am requesting that the NHTSA step in to assist as we all have essentially unsafe trucks on US highways. I believe this should be a priority, given the fact that owners of 1500, 2500 and 3500 trucks often own them to tow trailers (like myself) which leads to additional unsafe conditions on the road. It’s unacceptable to allow FCA US LLC to continue to delay addressing this recall.

Jul 16, 2025

The check engine light came on and I took the vehicle to the Ram service center. The tech said the turbo actuator caused the light to go on. He reset the computer and said to bring the vehicle back if it comes on again. About 1 month later it reappeared. The Ram service said the turbo charger actuator needed replacing (the complete turbocharger). They said the failure could result in a total loss of power or engine failure. I tow a 10,000 lb trailer and an engine failure on the road could result in an accident or injury due to no power from the engine. The part can be viewed for inspection.

Mar 28, 2025

The contact owns a 2017 Ram 2500. The contact stated that while driving at highway speeds, the check engine, traction, and ABS warning lights illuminated. Once the warning lights had appeared, the speedometer, odometer, and cruise control functions failed to operate as needed. The contact also stated that the transmission failed to shift out park(P). The vehicle was taken to an independent mechanic, where a code reader determined that the failure was linked to the ABS control module. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, and the contact was provided the same information as the dealer. The failure mileage was 153,777. VIN tool confirms parts not available.

Mileage: 153,777

Feb 17, 2025

Grid Heater bolt failure. Grid heater bolt is secured by a nut below intake area. The nut on bolt melts and causes pieces and shards into cylinder #6 if not fixed immediately. This is a terrible design and expensive fix. I am 3rd person to have this problem recently amongst my friends. Metal in side motors should not be melting and or rotting into cylinders. Please see attached pictures showing melted bolt and shards in the intake area. If this is a part that needs maintenance it should be listed in the scheduled maintenance somewhere

Dec 20, 2024

The contact owns a 2017 Ram 2500. The contact stated that while driving at an undisclosed speed, the speedometer dropped to zero, and the ABS, traction control, and parking brake warning lights illuminated. Additionally, the doors failed to lock, and the brake lights remained illuminated after the vehicle was turned off. The contact needed to manually lock and unlock the doors using the fob key. The vehicle was taken to the dealer, where it was determined that the ABS, hydraulic control unit and hydraulic motor needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

Nov 14, 2024

ABS/ELECTRIC BRAKING SYSTEM LIGHT... HAD ABS PUMP MOTOR and HCU REPLACED 2 TIMES WITHIN 28 MONTHS AT MY COSTS..LESS THAN 60K ON ODOMETER

Nov 4, 2024

Issue a recall here! Many others are reporting this identical issue and a class action suit has been filed! ABS sensor light and chime comes on at random times. My truck just reached 100,000 miles. I've performed no troubleshooting but it is extremely intermittent, either the Service the Automatic or Service the Electronic Braking System(s). Usually, a bump in the road makes it come and another turns it off. Sometimes it happens so quickly, only the message and traction control disabled light comes on, sometimes only the chime comes in. Sometimes the message stays up and the brake warning and traction control light comes on, sometimes for a few minutes, sometimes a couple of seconds. To compound the problem, there appears to be an issue in sourcing replacement parts resulting in a delay in repair. A delay in repair could result in a additional damage to the vehicle, not using the vehicle (not an option) or ultimately an accident. Also can’t use cruise control when it’s displaying.

Oct 1, 2024

The illumination of the ABS light and traction control light. The light actives intermittently. The reported problem from a vehicle code reader is “ ABS pump motor control general electrical failure”. With the lights illuminated, I am no longer able to use cruise control. Prior to the warning lights I noticed I was having to depress my brake pedal harder than normally at random times. No signs of brake fluid loss or leaks. The brake pads are in good working condition. I have not taken it to a dealer as I have read the replacement parts are on back order and there are multiple lawsuits pertaining to this issue as well.

Sep 24, 2024

Abs light goes on and off intermittently. Caused my truck wheels to lock up in fast stop maneuver. Dealer said ABS module needs to be replaced but there is no recall yet.

Sep 10, 2024

ABS and Traction control warning lights are on display. Cruise control and 4x4 will not engage due to this issue. Also causing malfunction while towing a trailer.

Sep 2, 2024

ABS / TRACTION CONTROL AS WELL AS SERVICE ABS SYSTEM. AT TIMES IT COMES AND GOES AND MOST TIMES NOW IT STAYS ON. DISABLES CRUISE CONTROL AND AT TIMES EVEN SAYS 4 WHEEL DRIVE UNAVAILABLE. THIS SEEMS TO BE A KNOWN ISSUE WITH MY YEAR MODEL RAM AND I'D LIKE TO REMEDY THIS ISSUE ASAP.

Aug 27, 2024

2017 Ram 2500 crew cab ABS light on know traction control light on will not engage in 4x4 because ABS light on Code said ABS C0020-01 ding,ding,ding,ding always.

Aug 21, 2024

ABS and traction control light flashing randomly. Causing cruise control to shut off randomly. Caused by faulty ABS modal, and or HCU. This is a know major issue with 2017 rams with parts not even currently available to fix.

Aug 19, 2024

Truck has had two ABS units replaced under warranty for the code C0020-01. Now a year after the last replacement the code has come back and needs the ABS unit replaced again. FCA knows there is an issue with these and continue to sell and install parts that they know will fail. This will cause the loss of ABS braking, traction control and trailer braking. Someone need to force FCA to provide a "correct" repair and ungraded parts for this error.

Aug 18, 2024

The vehicle has an intermittent ABS TCS warning that Dodge refuses to recall and fix. The warning light goes off incessantly it should be a recall and Dodge has known about the problem for 7 years at a minimum.

Aug 10, 2024

Service ABS Electronic Braking System Message, ABS as well as Traction Control light intermittently coming on and shutting off, Sometimes staying illuminated awhile then going back to coming on Intermittently. Took to shop and ran diagnostic trouble codes on truck. The trouble codes saying ABS/HCU Pump Module Electrical Failure. Recommended fix is to replace ABS Pump Module. I am aware of the class action lawsuit and this same issue on most all 2017-2018 Ram 2500 trucks. The problem I am presented with now is, The ABS Pump Module is on national back order which is making it extremely difficult to find a replacement. I am now left with a truck that is unsafe to drive as a father and husband due to the vehicles Antilocking Brake System not functioning at all as well as the Traction Control System not functioning at all. Due to these issues when I am forced to operate the truck for commute to and from work and day to day purposes I am now putting my family, myself and everyone on the road at risk as there is no immediate solution to the problem at hand. This is wildly unacceptable just as well as it is wrong in every aspect to be put in the position that I could possibly injure or kill another family on the road simply because this issue is going through political channels and I have not other option but to continue to operate the vehicle for day to day life.

Aug 5, 2024

2017 Ram 2500 ABS Pump Module was replaced before at 33,549 miles in May 2021 ABS and TCS Lights keep coming on now again at less than 49,000 miles. This is not an uncommon problem it seems, so I am adding my incident.

Aug 2, 2024

At approximately 101,000 miles, the service Electronic Braking system and service Antilock Braking system warnings began showing up intermittently on the dash. I have taken the vehicle to a dealership and have been quoted between $1,500 and $3,000 for repairs once parts are available, with a 6 month wait for parts. I was notified that parts had become unavailable in the second half of 2023. I have lost cruise control and slight braking performance due to this on top of the nonstop annoying dinging going on.

Aug 1, 2024

At around 80k miles, started getting the service anti-lock brake system, electronic braking system alarms. Traction control light and abs light are on permanently now. What's funny is that now the rear parking sensor failed which makes me wonder if all this in the electrical system is tied together. Dealer said it was the hydraulic control unit. That did not fix it. Next it was a wheel speed sensor. That did not fix it. Then it was abs module but it is "discontinued." In other words, Chrysler knows there is a major issue and NEEDS to issue a recall but hasn't yet! I have over a grand in this and it's not fixed. Dealer said that they don't know what the fix is. Please issue a recall!

Jul 26, 2024

•abs pump motor control general electrical failure •no abs or traction control •yes has been confirmed on a professional scanner •no •no lights until it went bad again Replaced the and/hcu in October of 2020 due to the dtc c0020-01 and all was fixed until June of 2024 and now the same code is back. Not wanting to replace the same part again just for it to go bad in 2 years.

Jul 23, 2024

The contact owns a 2017 Ram 2500. The contact stated while operating the vehicle, the ABS warning light intermittently illuminated, and the message "Must Park Vehicle" was displayed. Additionally, during the failure the cruise control and trailer brake control features were inoperable. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the part for the repair was on backorder. The manufacturer was notified of the failure. The failure mileage was 68,000.

Mileage: 68,000

Jul 22, 2024

Intermittent MIL stating ABS and TCS service required, started has been going on since I bought the truck in January 2023 at about 50k miles (currently about 75k). Often happens when driving over any sort of uneven terrain - bumps, potholes, seams between concrete and asphalt surfaces, milled asphalt surfaces, speed bumps, debris, etc. Dealer says the ABS module needs to be replaced, and that there are none available. With some research, this appears to be a common/known issue for Ram trucks, but no recall and no effort to even manufacture the part so it can be fixed, regardless who is stuck with the bill. When this light comes on, neither 4WD nor cruise control function, which can cause safety concerns - especially while towing.

Jul 16, 2024

Abs module and pump goes on and off about to put the third one on the truck and only has 74,000 miles

Jul 15, 2024

ABS module constantly going off and removes 4 wheel drive, parking assist, traction control, and and brakes

Jul 12, 2024

ABS module unit replaced while under warranty. Vehicle again with ABS warning on/off intermittently for at least the last several months...regardless of weather, speed, road conditions, etc. Comes on and off while driving, sitting in a parking lot...pretty much as soon as I turn on the motor it starts...goes off again for several minutes/hours/days, then starts doing the blinking and dinging again for no reason. While traveling, it turns off cruise control and I have lost 4 wheel drive when I've desperately needed it. This vehicle is only used for long distance travel or during snow storms. This is a safety issue, in my opinion. Causes operational malfunction and causes driver distraction.

Jul 9, 2024

ABS and traction control lights intermittently go on and off. Most of the time just by driving over a bump. Constantly going on and off. Many forums online about this related issue. Many talk about pump being replaced and not solving or the Hydraulic Control Module replaced and not solving and many talk about faulty electrical connections. Error code: C0020-01 ABS Pump Motor Control - General Electrical Failure

Jun 27, 2024

On my truck my ABS and traction control light came on as well as a message that say to service ABS system. The parts are on back order for a year now. This problem has surfaced on many Ram 2500's. I contacted the dealer and they don't have parts to fix if. When driving in wet conditions especially while towing a trailer the wheels lock up while breaking. I've been towing going down hill and have had to use a combination of engine breaking, downshifting and feathering the brakes to slow down. Chrysler Fiat should issue a recall on this issue since it happens to many Ram 2500. This started when I had only 38k miles on my truck. Chrysler fiat has issued a recall for the 2019+ trucks but not the 2014-2018 which have the same exact problem. I'm hoping you can help this matter.

Jun 23, 2024

Brake error and traction control error on dash. It is available for inspection. Not sure if it is safe but we have not options. This started several years ago. We have looked at ordering parts and tried to make appointment at dealer but parts were out of stock. We have not ever taken it in to the dealer as this happened literally 2 weeks after our warranty expired. No one has inspected it. There were not any other warnings prior and the vehicle seems to function but it is annoying driving it as the warning goes off all the time. I know they recently recalled newer Dodge Rams for this same type of issue but seem to be refusing to recall the older models for those of us that have been waiting and hoping nothing safety wise happens. It is a well knows issue and there are class action suits in other states.

Jun 13, 2024

Continue to get Service ABS and Service Electronic Braking System warning lights. ABS does not work when warning lights are on returns to normal when warning is off. no other detected issues with the braking system. It is displaying code: C0020-01

May 5, 2024

For the second time, my truck is repeatedly having "Service electronic braking system" message appear and disappear constantly while driving. This is mixed with "Service ABS system" message that also repeatedly pops up with a audible ding. The warning lights for traction control and ABS repeatedly turn on and off as well. This happens over and over the entire time while driving. We were on a family trip with our 1 year old when this started again most recently. We had to turn back around, drive home and swap trucks and everything in them as we can not have potential brake failure with our 1 year old in the vehicle. The trucks has just over 51,000 miles and this is the second time this has happened. The first time the truck was under warranty, so it was "fixed" by the dealer. I am no longer under warranty. The part to replace is unavailable online, and from what I am reading may be on a national back order with the dealers (I left a message with my dealer who fixed this last time under warranty- have not received a return phone call yet) The last time this was fixed I was told it was the ABS HCU which was replaced. I have looked this up since and learned that this is a known/common issue for the 2017-2018 HD Rams.

Apr 17, 2024

We too our 2017 Dodge Ram 2500 to Lenoir City Chrysler Dodge on January 11, 2024 because the Antilock Brake System (ABS) and Traction Control warning lights were coming on. The truck was in the shop for about a week. We were told initially that the part (electronic control module) was on order. Then we were told that the part was under redevelopment and that they did not have a date for when the part would be available. We do not know if the truck is safe to drive or not so we have not been driving it. All we want is to purchase the part so we can use a truck the cost us $43,000.

Mar 22, 2024

Traction control and ABS lights flicker on dash cluster. Possible ABS module failure. Parts on back order, I believe this is a safety hazard that needs to be corrected by a recall. This is a known issue that has yet to be resolved since 2017. That's unacceptable.

Mar 22, 2024

Service Antilock Brake System & Service Electronic Brake System on 2017 Ram 6.4 hemi

Mar 21, 2024

The contact owns a 2017 Ram 2500. The contact stated that the Service Electronic Braking System warning message had appeared on the instrument panel. As a result, both the remote electrical start and the cruise control features failed to operate as needed. The dealer acknowledged the failure but informed the contact that the part needed to repair the failure was unavailable. Once the part became available, the contact was given an estimate for the repair. The manufacturer was also notified of the failure and agreed to cover for part of the repair; however, once the part became available, the manufacturer no longer offered any financial assistance. The vehicle had yet to be repaired. The failure mileage was approximately 52,000.

Mileage: 52,000

Mar 14, 2024

Abs pump failure on a vehicle with 80k miles.

Feb 23, 2024

The ABS and Traction control lights began to flash and the alarm began to come on intermittently in 2021. I took the truck to the dealer for repairs because the ABS, Traction Control and Cruise Control were not working. The repair cost was $1,00.00 at my expense. The problem has recently returned and is going to need repaired at my expense again. The ABS system not working causes a safety concern with stopping the vehicle. This is a know issue with these vehicles as such I feel it should be the manufactures responsibility for repairs.

Feb 5, 2024

My truck has a failure of the ABS system to include the cruise control. This failure has resulted in the brakes locking during slick conditions and the vehicle to slide. I was not going fast so there was not crash. My truck is showing a code coc0020-10 (ABS pumpmotor control-general failure). This failure was repaired (replaced the HCU) by the dealership on 10/06/2020 and this temporarily fixed this issue. In 2022 this issue started again, and I contacted the dealership and was referred to Ram customer support. Ram customer support told me that the HCU was under engineering review and the review should be completed by Aug 2023. At last check there has been no new part number to replace the defective parts. I feel this issue should be fixed with a mandatory recall.

Feb 5, 2024

ABS, electronic stability control and speed control not working. Code C0020-01 ABS Pump Motor Control.

Feb 2, 2024

ABS and traction control light. Continue to flash on and off cruise control will not work when light is on and traction control does not work. One light is on. I Heard there is a class action lawsuit in California trying to have my vehicle fixed. It continues to beep whenever I hit a bump or take a turn. Sometimes it's on. Sometimes it's off

Jan 30, 2024

ABS and traction control light came on, when faults were pulled, active fault # C0020-01. After contacting dealer, Service department stated it is due to faulty ABS module and Hydraulic control unit in 2017 and 2018 models. Parts are on national back order with no available ETA.

Jan 24, 2024

Picked up my truck from the dealership and my ABS, and traction control light came on, and i lost my abs function and traction control. The my dash started flickering and it would go in and out. Now my heat also has stopped working. Truck is saying service abs system, service electronic braking, service rear park sensor. I do not feel safe in this vehicle as i did my research and see how many vehicles have been affected, i cannot believe Ram has not done a recall as with out my abs i almost slid off the road as it was icy out that day and i was unaware my abs would just stop like that.

Jan 9, 2024

ABS, Electronic control system malfunction. Constantly failing causing safety to driving.

Jan 1, 2024

Vehicle has about 60,000 miles. Has started intermittent service electronic brake and service abs warning. Noticed alot of information online that this is happening more than a normal rate of failure. I believe where this is being looked into...hoping for a speedy response. Thank You!

Dec 23, 2023

A Hydraulic Control Unit malfunction resulting in multiple warning lamps flashing on and off intermittently - including the ABS, the EBS, the Traction Control, and the Cruise Control. This is apparently a known issue with this model year truck and is inclusive of a class action lawsuit, yet there has been no recall. This failure results in unpredictable breaking and/or the ability to break and operate, especially in slippery conditions. This replacement repair is estimated at $1,100-1,300 on top of incredible uneasiness to operate the vehicle.

Dec 18, 2023

Digital instrument cluster has stopped working.

Dec 17, 2023

Anti-lock break system malfunctioning. This module has already been replaced once in 2021 by a dealership. Now the module is malfunctioning again and needs to be replaced. This affects the trucks traction control system and cruise control. Meaning the vehicle will slide during winter/rainy weather. There are to warning lights that come on on the dash warning you that this system is malfunctioning.

Dec 5, 2023

The contact owns a 2017 Ram 2500. The contact stated while driving 70 MPH with the Adaptive Cruise Control engaged, the contact depressed the accelerator pedal to overtake another vehicle; however, after overtaking the other vehicle, the vehicle continued to accelerate independently. The contact depressed the brake pedal; however, the vehicle decelerated temporarily and continued to accelerate independently. The contact pulled to the side of the road. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure reoccurred while driving. The contact related the failure to NHTSA Campaign Number: 18V332000 (Electrical System, Vehicle Speed Control). The vehicle was taken to the dealer for the recall repair; however, the dealer informed the contact that the recall repair was previously performed on the vehicle. The dealer informed the contact that a fee would be charged for the repair. The vehicle was not repaired. The manufacturer was contacted but did not provide any assistance. The failure mileage was approximately 140,000.

Mileage: 140,000

Dec 4, 2023

ABS breaking failure/warning on an intermittent but ongoing basis. Specifically, repeated failures of anti-lock brake modulator valve that causes ABS system to not function properly. Sometimes the ABS warning light flashes on and off, sometimes it stays on for weeks. RAM knows about the problem with part number 68143491AA. They replaced it for me once on 3/1/2022 at 50,650 miles but put in the exact same failing part. It started to fail again September 2, 2023. I had it diagnosed 11/21/2023 (as soon as I could get it in). It's the exact same issue. These vehicles are hazardous to drive. They have a replacement part now 68143491AB, but they refuse to pay for the repair leaving customers to to afford the expensive repair, drive the vehicles in an unsafe condition, or not use the vehicle at all.

Nov 30, 2023

ABS module and HCU. Very hard to stop and kicks off cruise control all of a sudden. It was replaced 1 year ago less than 7000 miles and it went out again

Nov 17, 2023

Abs pump failure intermittent loss of braking system and traction

Nov 17, 2023

The ABS module/HCU is faulty just like thousands of others who are reporting this same issue. Tested with an expensive scan tool by a certified mechanic AND the local dodge dealership in Greenwood SC. Dealership doesn't have the parts to fix it and can't tell me when parts will be available. The warning lights on the dash come and go but are on 75% of the time. This is EXTREMELY dangerous because when the lights come on it kicks the cruise control off suddenly. VERY unsafe on the interstate in traffic doing 85MPH. I'm surprised myself or no one else has been killed due to this.

Nov 6, 2023

ABS control module pump/Hydraulic control module. 49000 miles. ABS lights/Service Electronic braking. No parts available for repair. On indefinite back order from Mopar. This problem needs to be solved. Thanks

Nov 4, 2023

Problem #1- I had to replace the ABS module and HCU on this truck at about 10k miles. (this was completed under warranty). Then at 50k miles truck was diagnosed with the same problem. I had to pay out of pocket for this repair. I ordered these parts from the dealer in November 2021, and they did not get me in until August 19, 2023. I had to pay ($1152.33). This is very dangerous when it has this error it causes the service sabitrac and service abs pop up on the display nonstop with no way to clear it. It also chimes every time. it is very distracting. while these service lights are on, I had no cruise control or traction control. Problem # 2 Transmission over drive failed. I had to replace transmission and transfer case. This makes for an unsafe vehicle that could leave me stranded on the side of the road. this repair cost me ($7,500). Failed at 67,675 miles. Problem # 3 turbo actuator failed and had to replace at 68,565 miles this cost me ($1750). this is an extended warranty on the 2015 model year pickups. Should be all across the board for all trucks using the same design/parts. In total on just repairs under 70k miles I have been forced to spend ($10,402.33). This truck is not road safe at all and I should be reimbursed for all my money I had to spend. At the bare minimum i should be compensated for all my down time plus repairs.

Nov 3, 2023

The abs HCU has failed for the second time. This happened at 37,000 miles and has happened again at 61,000 miles. Factory mopar parts were installed after the first failure. Now parts are unavailable. I have no abs, traction control or cruise control.

Oct 30, 2023

The HCU/ABS system in my truck is acting up and intermittent. Causing ABS to not work and making beeping noises on and off while driving. Also causes the cruise control to not work.

Oct 19, 2023

The service light for a electronic Brake System as well as the light for Electronic ABS system started blinking on and off numerous times. I called the dealer to make an appointment and had to wait 2 months to get it in for service. When I got it in for service they told me the issue. They said it will be covered under my extended warranty. However, the part is in Engineering hold and is not available for ordering untill February 22, 2024. I need my truck. Can't wait 5 months for it to be ordered and shipped. That is if they release for orders in the 21st. Now my truck is setting in the dealer back lot, unsafe to drive they have told me. This all started while driving. Fortunately I didn't have an accident or and incident before getting it to the dealership.

Sep 28, 2023

Failure of ABS pump module and ABS electrical connection has taken place and is available for inspection. This failure has caused failure of my ABS system, traction control system as well as my ability to use my trailer brakes when hauling which I have to do on a regular basis which in turn puts all drivers around me in danger as well as myself and any passengers I have while driving. Problem is repeated on a fairly regular basis however I am unable to know when it will or will not occur. It has been looked at by a service center with codes sent to local dealership who stated “those parts are under engineering review and are unable to be ordered through normal procedures” however he stated he would be able to put in a special request to Mopar to get one of the “under review” parts sent to his dealership. Vehicle has not been inspected by anyone other than my local service mechanic. The problem has been associated with alarms, abs lights, traction control lights and multiple messages on my dash board screen hundreds of times while driving long distances.

Sep 27, 2023

Electronic braking system warning,antilock braking system warning lights come on intermittently,dinging warning off,on.Talked to dealer last Oct.2022 no recall or parts available,spoke again Sept.2023 and same story,no parts,no recall.Stated that there should be a recall due the number of complaints.I use the truck as it was intended to pull trailers.Problem started at 36,000 miles,currently has 38,000 miles.

Sep 19, 2023

Electronic braking system and ABS lights intermittently come on and off an throws a code c0020-01 which many dealers say should replace the HCU and ABS modules and research has shown that this if a short-term fix on a fault component. Please hold ram to task.

Sep 15, 2023

C0020-01 ABS Pump Motor Control General Electrical failure (brake, module). Intermittent loss of braking performance.

Sep 7, 2023

While driving the trucks ABS and wheel speed sensor warning lights will intermittently alarm. While alarming I do not have ABS or cruise control function.

Sep 7, 2023

The service antilock brake system/ service electronic braking system lights began turning on and off intermittently around August of 2022. These would sometimes be prompted or exacerbated by wet driving conditions or bumps, but often just at random while driving. At the beginning of the issue, vehicle had roughly 48,000 miles. After paying for diagnosis, the failed part was deemed to be the ABS pump motor-general electrical failure, code C0020-0 as well as code C006C-9A for stability system component failure. Being RAM dealer-only parts and needing software flashes for installation, this repair costs between $1000 and $2000 USD. This failure leaves these HD trucks without ABS systems (functioning systems are required in many states for vehicle safety inspections). The cherry on top of this situation is the replacement parts are unavailable nation-wide as FCA "switches manufactures". This leaves the ABS inoperable and the trucks completely unsafe with absolutely NO alternative actions. No loaner vehicles offered, no recourse for failing safety inspections, nothing. Many folks use these as business or work trucks, depend on them, and have no choice but to keep driving with the issue as-is. This is a blatant hazard and needs to be corrected as soon as possible.

Sep 6, 2023

Service Electronic Brake system and ABS unavailable lights constantly. Brakes locked up while towing a trailer. This apparently is a known problem that Ram refuses to recall. $1500 to $1800 to fix a known faulty part is unreasonable and is going to make people choose to continue to drive with the warning light on because it is too expensive to repair.

Sep 5, 2023

HCU for ABS brake system has now failed for a second time. They can not even supply a part to repair. Now on back order hold til 02/2024. So I have to risk driving with no abs system until then and not certain if it will be extended again. This is a known issue for RAM. They should fix this and put out a recall and reimburse me for time and repairs. I hope no one gets killed for this. Alot of Rams on the road just like me now.

Sep 1, 2023

Service electronic braking system and service ABS System is intermittently coming on and off with the vehicle every time it is driven.

Aug 29, 2023

HCU failure causing abs faults and traction control faults, intermittently. Part required is not available and dealerships Say this is an ongoing issue with these trucks. Just hit 50,000 miles on vehicle, changed front brakes, Rotors and pads as well as the front Wheel Speed Sensors.

Aug 24, 2023

While towing with my 2017 RAM 2500 the "Service electronic braking system" and "Service antilock braking system" began to intermittently flash on my gauge cluster/instrument panel. The message and lights would continually flash on and off while driving over various road conditions (rough, smooth, flat, inclines, declines). My families safety (myself, wife and son) was at risk with the potential for a brake or braking system failure while towing our travel trailer, as well as the safety of others on the road around us in the event of our braking system failing. I began doing research on this error message and found the NHTSA investigation and link to report the issue. I am going to speak to my local dealer today 8/24/23 regarding repairs.

Aug 21, 2023

My 2017 Ram 2500 Cummins pick-up truck started displaying symptoms of a bad HCU module several months ago, "Service Electronic Braking System" warning message, ABS dash light indicating loss of ABS, and Traction Control Light indicating loss of traction control, as well as kicking the vehicle out of Cruise Control when this set of condition lights are, albeit intermittently illuminated. There are times where these condition light persist for long periods of time from several hours to several days, and then times when these condition lights aren't present and will only intermittently come on and then times when these lights blink/ding on and off constantly for several minutes until it comes to rest in an always on state or an intermittent state. After having the issue confirmed by a third-party reputable mechanic shop AND a RAM Dealership Service department I was told the module is on backorder. Being that it is a safety system I don't trust the "aftermarket parts industry" to provide me with authentic manufacturer trusted equipment. Which leaves me encumbered with the stress and risk of having to operate my vehicle with unreliable ABS, Traction Control, Cruise Control. This is beyond a unique to me issue as there are plenty of well documented cases of RAM 2500-3500 series vehicle with this issue as well as a recall on the 2019 & up series of the same. So why would they not issue the recall for the other trucks with this safety issue? Condition persists at any speed regardless of road and weather conditions, no matter the duration of vehicle operation per trip.

Aug 18, 2023

Service antilock braking system and service electric braking system constantly flashes off and on as if there is a short and all I can do apparently (according to the dealer) is replace the module which is Astronomically priced! Apparently there are a lot of people having this issue. As far as the steering it has been loose since the beginning as there is 2½" of play and everyone blames the steering box but I have invested way to much chasing the problem with no luck.

Aug 14, 2023

72,000 miles on vehicle. Received error messages - service electronic brake system and service abs brake system. The error is intermittent and causes loss of ABS functionality and a potential safety hazard. The repair is to replace the ABS system Module (68437098AB) and the ABS Modulator (68143491AA). This is not a small repair. From reading on the internet, this is component defect and a reoccurring problem on these vehicles, and the manufacturer refuses to acknowledge this as a problem. I am recommending that the NHTSA consider this as a recall.

Aug 3, 2023

ABS CONTROL MODULE AND HYDRAULIC CONTROL UNIT FAILING. REPLACED COMPONENTS IN 2021 AND 2022 AND FAILING AGAIN IN 2023. THIS IS A SERIOUS SAFETY ISSUE BECAUSE IF THESE UNITS FAIL THEN IT CAUSES LOSS OF ANTILOCK BRAKING AND SPEED CONTROL

Aug 1, 2023

Turn on the truck and the ABS/Traction Control lights are off, drive the truck, and with no consistency, the ABS and traction control come on and off. It does not matter if it is raining/wet or sunny, around a turn or straight the lights turn on and off on their whim. When the lights are on the truck has different braking characteristics than when the lights are off. The truck stops in a longer time frame and the brakes seem as if they have less braking power or are soft compared to them when the lights are off.

Jul 26, 2023

While driving the light and warning signal for the ABS Brakes and Traction Control go on and off intermittently. Another indicator comes on that says the ABS brakes need servicing. This can happen at almost anytime. If on the highway with cruise control on and the lights come on the cruise drops out and the vehicle slows quickly, hopefully no one has run into the back of the truck, because it happened at 65 mph on Monday. I had the codes checked and it says the pump motor for the ABS is at fault, stored code DTC C0020-01. The ABS pump assembly had to be ordered on March 10, 2020 and was replaced under warranty once already on March 25, 2020, 16015 miles for the same thing, and the part had to be ordered. The vehicle now has 20360 miles on it and it is my understanding that the part is on backorder for quite some time. There must be a problem with the part or they would be in stock at least so it can be ordered. This is a safety concern of mine being the brakes may not work properly and when it shuts off at highway speed with the cruise on, there could be an accident due to the vehicle slowing fairly quick. I would like to be able to drive the truck safely. This truck is unsafe to drive now and it is not covered by warranty. Needs to be a recall, manufacturer needs to look into this situation and fix it.

Jul 18, 2023

At 9794 miles, warranty repair for Code C002001, failed ABS pump motor control, general circuit failure, replaced control module under warranty. Now the vehicle is having same issue at 37,XXX miles, and no longer under warranty. Screen constantly flashes "Service electronic brake system" and "Service ABS System" over and over. ABS light comes on. Traction control light comes on. Vehicle does not have functioning electronic brakes or ABS. I contacted original dealership who performed repair at 9794 miles who now reports they "have no record" of this repair, although I still have the customer copy of the receipt. I contacted Mopar customer support on 7/11/23 who told me that I would be contacted within 3 days, but I have not been verbally contacted. I also filed an online complaint with Mopar on 7/11/23 and have not received an electronic reply, either. This is a known issue on 2017 Ram 2500 trucks and something must be done about it. My vehicle is not braking safely and I fear to drive the vehicle at this time. Furthermore, our life circumstances require me to often pull a trailer, for which I am unable and uncomfortable with doing at this time. Please help. Dealership is reporting that this could be up to an $1800 or more repair for me to pay, out of pocket, which is unethical. This issue was originally repaired under warranty and persists. Furthermore, class action lawsuits have been filed over this issue, and investigations have been launched over this issue. Please help, thank you.

Jun 23, 2023

2017 RAM 2500 has known issue with Antilock Brake Unit Hydraulic Controller - This prevents brakes from operating correctly and traction control / speed control is disabled - Confirmed diagnosis with dealer - Vehicle has current Mopar Vehicle Protection (service plan) but part is unavailable to be ordered - RAM dealer stated vehicle does not pass state safety inspection. RAM Care case submitted. No accidents and 40k miles. This component failure can result in unsafe conditions while driving due to loss of control while stopping or in slippery conditions. Constant alert and lack of speed control can lead to driver fatigue.

Jun 21, 2023

Service Electronic brakes and service abs system along with abs light, traction control light and cruise control wont work. First issue happened at 36,000 miles covered under warranty. Vehicle now has 53,000 miles and same issue is back. Vehicle could have brakes abs system fail and cause a wreck. OEM parts are on a long wait list. After reading hours of reports online of many other vehicles and people experiencing same issues Ram needs to issue a recall.

Jun 20, 2023

My trucks ABS keeps cutting off, it’s operation is intermittent. This also disables the cruise control and traction control. I have researched this on this year and it’s a problem with many of doges trucks. The dealer has no fix for this safety issue.This is an on going issue that happens every time i drive the vehicle.

Jun 13, 2023

Service ABS system and Traction Control light and bell comes on intermittently while driving. Well known and documented problem. Many people have reported this and replaced parts with no solution.

May 31, 2023

The contact owns a 2017 Ram 2500. The contact stated while pulling out of the driveway, there was a message stating that the sensors were not connected. Additionally, the ABS warning light and several other unknown warning lights were illuminated. The dealer was contacted and stated that the vehicle needed to be diagnosed. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The failure mileage was 78,000.

Mileage: 78,000

May 30, 2023

ABS Light and Anti Lock Break System Alarm and Light constantly goes off. The light an alarm started within one month of purchasing and the vehicle is over $40,000.. every shop that we have taken it to said that it’s something that the manufacture should fix it at some point it’s not safe because it is your antilock brake system. It needs to be fixed and we shouldn’t have to pay the outrageous cost of having this fax one we just purchased a vehicle..

May 11, 2023

My 2017 Ram 2500 has the ABS and HCU issues commonly found on these vehicles. To my Suprise the dealer cannot get the part due to how common this issue is the parts are on backorder. I have videos of the system failing while driving and the codes it is throwing. Due to it's tie to the ABS I do not think the truck is safe to operate. I am still making payments so this is a big deal for me. I can't trade it in for a couple of reasons. One of the main ones being I will have to take less money due to this defect. Yes, it has been reproduced by a local service center and I have video of it malfunctioning on the road. Inspected by a local service center but not a dealership yet. The warning lights come on and it "dings" at me.

May 5, 2023

Traction control/ ABS light consistently chiming on and off. Took to local dealer where I bought the truck from, diagnosed a bad ABS hydraulic control unit. They can’t get the part due to the amount of these rams needing this part replaced. Multiple forums of Rams stating the exact same thing, could be dangerous to drive if you are counting on your ABS to work properly in an emergency.

Apr 22, 2023

2017 Ram 2500. 24,000 miles While driving at any speed, warning lights and chime intermittently come on. Display reads "Service Electronic Braking System" and "Service ABS". ABS and Traction Control lights also illuminate on the dash. Sometimes the chime will come on and off so fast that the truck is constantly chiming which is very. Sometimes the warning lights stay illuminated. Sometimes they go away. Sometimes they flash on a off rapidly. The ABS module and Hydraulic control unit have already been replaced under warranty at 15,000 miles. I have been waiting for the parts to repair for over 8 months (since August 2022) with a promised part mid April. Upon contacting servicing dealer Daimler Chrysler has put this part under “engineering review” AGAIN with a new ETA of sometime in August 2023 for part availability. Safety concern is improper braking while ABS component is active or constantly going in and out during normal driving or while towing under all road conditions.

Apr 12, 2023

The Service Antilock Braking System warning and Service Traction Control warning illuminate regularly. There are no known problems with the systems but it is unknown if they will work when needed. The lights come on up to one time per second, and sometimes not for days. There are hundreds of people on forums complaining about this, no known fix. Replacing components does not seem to solve the issue. I have video available if needed.

Apr 1, 2023

Abs pump and control module built with defective part’s causing pump and module failure which in turn caused break failure

Jan 24, 2023

2017 Ram 2500. ODO 77,000 miles While driving at any speed, warning lights and audible tones intermittently come on. Display reads "Service Electronic Braking System" and "Service ABS". ABS and Traction Control lights also illuminate on the dash. Sometimes the warnings will come on and off so fast that the truck is constantly chiming which is very distracting. Speed doesn't appear to be a factor. Sometimes the warning lights stay illuminated. Sometimes they go away. Sometimes they flash on a off rapidly. Truck has not been taken to the dealership yet but an appointment has been made and the dealer said it is most likely the ABS module and Hydraulic Control Unit that needs to be replaced. This sounds like a known issue. Safety issues I am concerned about are: Loss of ABS and traction control. Trailer braking system issues while towing (horse trailer). Distractions from audible alarm constantly chiming, loss of braking power.

Jan 20, 2023

Starting roughly a year from the date of this report, the vehicle would randomly issue a warning "Service Electronic Braking System" and turn on the Traction Control and ABS warning indicators; it would also disable Cruise Control. These errors would appear sporadically and persists for a few seconds to a few minutes. The dealer was unable to diagnose as the error was not actively triggered at the dealership. Over time, the error happened more often and persisted for longer time periods (minutes, hours, then days) but would eventually (and randomly) reset. It became clear that it was oftent triggered by a sharp jolt or a tight turn. Recently the error stayed on permanently and the dealer was able to retrieve an error code which led them to suspect a faulty connector. It took 6 weeks to get the connector and when the dealer attempted to install it they came to the conclusion that both the wiring harness and the connector are OK. They were able to retrieve additional error codes that pointed at the HCU (Hydraulic Control Unit) of the ABS system needing replacement. No HCU units are currently available. I have conducted extensive online research concerning this issue and the four symptoms: 1. "Service Electronic Braking System" message 2. Traction control indicated lit and traction control disabled 3. ABS indicator lit and ABS disabled 4. Cruise Control disabled and found that there are a large number of reports for RAM 1500 and 2500 models with mileage as low as 12,000 miles. This appears to be a wide spread failure of the HCU component that points at a flawed part that causes significant safety issues as it randomly disables both traction control and ABS functionality. RAM simply burdens the consumer with the cost of having to replace the HCU, sometimes multiple times as new units tend to fail again.

Jan 18, 2023

Hydraulic Control Unit failure on Ram 2500. This causes antilock brakes to stop working as well as traction control.

Nov 25, 2022

ABS pump electrical failure, repaired OCT.17/2020 by dealer. 11/20/2022 same problem. ABS light, traction control, and no Trailor brakes, or cruse. not sure what other problems exist.

Oct 29, 2022

Service Electronic Brake System and service Antilock Brake system light come on and off intermittently at random times. Some time on and off a few times faster then it can display the message. The Hydraulic Control Unit was replace one already. Reading online there are several 2017 and 2018 rams having this issue.

Oct 3, 2022

This issue was repaired by the dealer one year ago and it has happened again, they tried to charge me by pretending they didnt know about the previous repair. the internet is full with the exact same complaint and how is this not a recall to hold them accountable?? the service electronic brake system and ABS lights come on and off each time making annoying noises. when the lights are on the 4x4, cruise control and other items will not engage. the dealer agreed to repair it but told me to call in 5 months to see IFFFF any parts are available this not only shows its a wide spread problem but their incompetency to fix it. how do I know the second module they replace wont malfunction as well???

Sep 27, 2022

Under normal driving conditions I got the “SERVICE ANTILOCK BRAKE SYSTEM” message along with an ABS light, traction control light, loss of traction control, loss of cruise control functions and loss of 4x4 functions. This is a well known safety issue that needs to be addressed by the manufacturer. With ABS being a SAFETY feature required on all vehicles, it is only appropriate that this become a safety recall.

Sep 16, 2022

The vehicle randomly goes into 4WD without the user turning the knob to request 4WD. If this happens at high speed it will cause severe damage to the vehicle drive train. Makes steering extreemly difficult on pavement. 1. Service 4WD lamp illuminates. 2. Reduced speed and exited highway. 3. Steered vehicle to off ramp. Upon steering left vehicle entered 4WD without user request making steering very difficult. Vehicle would not return to 2WD unless user shut down vehicle, turn knob to 4WD then back to 2WD. Investigated by certified RAM technician at a dealership on 5/11/2]22 who could not find the issue. The dealership cleared the truck for ordinary use. Currently the vehicle status is service 4WD light is on and it will not shift to 4WD or 2WD. 2 incidents one in 1 June 2021 2 September 2022

Jul 23, 2022

Purchased this vehicle 8 months ago and from what I have been reading online this is an ongoing problem with Dodge Ram 2500 and this ABS module electrical issue is considered the most expensive part fixing the Dodge Ram, so how is it fair to the consumer to have to pay 3,000 for an electrical issue less than one year ago and only 35,000 miles on vehicle. There are thousands of post with the same complaint on the same year truck with the same issue. The Dodge Dealership said today that it is a safety issue because when we go to use our brakes quickly or for Emergency they will not work and they could lock up. we bought this vehicle to tow our fifth wheel. It makes me feel unsafe and not fair to have to feel this way. These days we can barely afford our vehicles and homes more less to have to pay for an electrical issue that is the cause of Dodge Ram and there Manufacture Issue. They need to be responsible for there faulty parts.

Jul 11, 2022

The ABS light constantly beeps and flashes. It is available for inspection. We are not sure if it is unsafe. We had it hooked up to the code machine from a dealership and they said it definitely needs to be fixed. Yes it has been confirmed. Not inspected from the Ram dealership yet because I was hoping it would be at no charge. We just bought the truck 8 months ago with 30,000 miles. There should be no problems. The lights come on every time you start the truck and blink more when you go over bumps .

Dec 1, 2021

I have a C0020-01(ABS pump motor control general electrical failure) code on my 2017 Ram 2500 truck with only 43,xxx miles. This code and mechanical issue was identified/confirmed by a Ram dealership. The ABS/traction control warning light started intermittently turning on, and then off about 1,000 miles ago and has continued until now. With this issue, the ABS/traction controls do not work on the vehicle. This alone puts myself, my family’s, and other people’s lives at risk. This is a very well documented and well known safety issue on these Ram trucks. Any simple internet search will show that this is true. Even the Ram Service Representative said that these trucks should be recalled because of this safety issue. There should absolutely be a recall because it is a direct safety issue that involves so many of these Ram trucks. With an extremely common faulty ABS/traction control issue such as this, people’s lives are at risk. I believe that I shouldn’t have to pay Ram over 1,000 dollars to have this safety issue fixed, but I will because it will be to keep my family safe by having a functioning ABS and traction control system on my truck.

Nov 11, 2021

Service Electronic Brake and ABS lights flash on with dash chime indicating failure while operating the vehicle. No code stored. Intermittent issue - after reading other complaints it appears that this is a serious issue across all Ram owners. Dealer indicated that numerous truck owners are having the same issues and that currently parts are not available. Service tech advised me that the vehicles ABS may fail while operating.

Oct 8, 2021

ABS malfunction indicator lamp, service ABS system and service electronic braking system message intermittently coming on. Sometimes for a short period of time and sometimes stay on for entire trip. Causes cruise control and traction control to be immobilized. My safety is at risk due to the ABS and traction control not being functional. I have not had it diagnosed by a dealer yet, however there are hundreds if not thousands of people on Ram forums complaining of the same issues without Ram taking care of the fix and the costs are on the vehicle owners. Its not something like a radio is having issues, its the braking system, which I would think that RAM or FCA and the NHTSA would think is a pretty serious problem with these vehicles.

Nov 13, 2020

MY 2017 RAM 2500 HAD 55K MILES WHEN I GOT A DASHBOARD WARNING INDICATING THAT SERVICE OF MY ELECTRONIC BRAKING SYSTEM WAS NEEDED. I ALSO GOT WARNING INDICATORS FOR ABS AND TRACTION CONTROL. I HAD POOR BRAKING, NO TRACTION CONTROL AND NO CRUISE CONTROL WHEN THESE WARNING LIGHTS WERE LIT. THE DEALER DIAGNOSED AND REPLACED THE ABS HYDRAULIC CONTROL UNIT (HCU), COSTING ME $750. MY RESEARCH REVEALS THAT THIS IS A COMMON PROBLEM WITH THIS TRUCK AT VARIOUS LEVELS OF MILEAGE, AND RAM/FCA HAS RESTRICTED THE DISTRIBUTION OF THE HCUS IN RECOGNITION OF THIS PROBLEM. RAM REFUSES TO ACKNOWLEDGE THAT THIS IS A PRODUCT DEFECT. I'VE OWNED MANY OTHER BRANDS OF VEHICLES (BMW, TOYOTA, HONDA), WITH VARYING LEVELS OF MILEAGE, AND NONE OF THEM HAVE EVERY EXPERIENCED A FAILURE IN ABS COMPONENTS. RAM/FCA SHOULD ACKNOWLEDGE THAT THESE COMPONENTS HAVE A MANUFACTURER'S DEFECT AND REIMBURSE CLIENTS WHO PAID TO HAVE THE PARTS REPLACED.

Mileage: 55,000

Oct 15, 2020

THE HYDRAULIC CONTROL UNIT WHICH OPERATES THE BRAKING SYSTEM ,SPEED CONTROL, CRUISE CONTROL.

Mileage: 45,000

Jul 7, 2020

I PUT MY VAN IN DRIVE AN THEN IT STARTED AND IT STARTED BUCKING AND THEN THE CHECK ENGINE LIGHT CAME ON

Mileage: 144,557

Oct 30, 2019

TRUCK STARTS AND DIES , TRUCK WILL NOT START IF IT SITS FOR LONG PERIOD OF TIME , NO DASH LIGHTS WHEN THIS HAPPENS , TAKES ABOUT 40 MINS TO GET THE KEY TO RECOGNIZE/GET STARTED . WHEN TAKEN TO THE DEALER SHIP A TEST WAS RAN AND SAID ALL THINGS I DESCRIBE (WRONG KEY PHOBE, LOSS COMMUNICATION WITH IGINTATION )

Mileage: 42,000

Oct 22, 2019

FOR THE PAST MONTH, I HAVE HAD INTERMITTENT DISPLAYS OF "SERVICE ELECTRONIC BRAKING SYSTEM" AND "SERVICE ANTILOCK BRAKE SYSTEM". WHEN THIS OCCURS, THE CRUISE CONTROL BECOMES NONOPERATIONAL. A CHECK OF THE INTERNET SHOWS THAT THESE PROBLEMS ARE WIDELY EXPERIENCED BY DODGE RAM OWNERS. THE DISPLAY COMES ON WHETHER SITTING OR DRIVING.

Mileage: 50,697

Aug 6, 2019

TL* THE CONTACT OWNS A 2017 RAM 2500. WHEN ATTEMPTING TO SHIFT INTO PARK, THE TRANSMISSION BECAME STUCK IN ANOTHER GEAR AND THE VEHICLE ROLLED BACKWARDS. IN ADDITION, THE KEY BECAME STUCK IN THE IGNITION WHEN THE CONTACT ATTEMPTED TO TURN OFF THE VEHICLE. DICK HANNAH RAM TRUCK CENTER (7110 NE FOURTH PLAIN BLVD, VANCOUVER, WA 98661, (360) 342-9371) WAS CALLED, BUT WOULD NOT GIVE ANY INFORMATION OVER THE PHONE. THE DEALER REQUIRED THE CONTACT TO TOW IN THE VEHICLE AT HIS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 38,500.

Mileage: 38,500

Mar 14, 2019

EVIC ENGINE HOUR COUNTER RESET AROUND 37,XXX MILES ENGINE HOURS READ 323 IDLE 18 HOURS DRIVE HAPPENED AFTER SITTING OVER NIGHT START THE NEXT AM DASH FLICKERED ON AND OFF.

Mileage: 37,600

Feb 13, 2019

TL* THE CONTACT OWNS A 2017 RAM 2500. THE CONTACT TOOK THE VEHICLE TO MILTON RUBEN CHRYSLER DODGE JEEP RAM (3508 WASHINGTON RD, AUGUSTA, GA 30907, (888) 885-0415) TO HAVE THE OCCUPATIONAL RESTRICTION CONTROL MODULE REPAIRED AFTER RECEIVING A LETTER FROM THE MANUFACTURER. THE DEALER PERFORMED A REPROGRAM UPDATE, WHICH CAUSED THE SEAT BELT ALERT NOT TO FUNCTION WHEN THEY WERE UNBUCKLED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE UPDATE WAS PERFORMED AGAIN. THE DEALER INFORMED THE CONTACT THAT THE SEAT BELT ALERT WOULD NOT OPERATE BECAUSE THE VEHICLE NEVER HAD A SEAT BELT ALERT FEATURE. THE CONTACT STATED THAT THE FAILURE PERSISTED AND HE WAS WONDERING IF OTHER SAFETY COMPONENTS WOULD MALFUNCTION. THE MANUFACTURER WAS CONTACTED AND CONFIRMED WHAT THE DEALER STATED. THE FAILURE MILEAGE WAS 20,954. *TT CONSUMER STATED BOTH ATTEMPTS TO REPAIR THE SELT BELT PROBLEM FAILED. DASHBOARD ICON OR CAB CHIME (ALARM) DOES NOT GIVE A WARNING SIGN. CONSUMER CONTACTED THE MANUFACTURER.*JB

Mileage: 20,954

Dec 3, 2018

TAKATA RECALL. THE RADIO IN MY RAM 2500 IS NOT WORKING WITH MY CELL PHONE. THE RADIO FREEZES UNTIL THE TRUCK IS TURNED OFF AND RESTARTED. THIS NEEDS TO BE ADDRESSED

Mileage: 9,000

May 10, 2018 Fire

WIRE PINCHED BETWEEN SPARE TIRE AND BODY WAS SHORTED OUT AND CAUGHT THE SPARE TIRE ON FIRE. TRUCK HAD BEEN PARKED FOR OVER 7 HOURS. WAS TOLD ALL WIRES LEADING TO THE BACK ARE ON FUSES AND SHOULD HAVE BROKEN THE CIRCUIT BEFORE A FIRE BEGAN. *CW *TT CONSUMER STATED THAT THE OWNER REPORTED A FIRE AT REAR OF VEHICLE IN SPARE TIRE AREA AND TOOK THE VEHICLE TO A BODY SHOP. BODY SHOP STATES A WIRE WAS PINCHED BY THE SPARE TIRE AND CAUSED THE FIRE. UPDATED 9/20/18*JB

Mileage: 21,000

Sep 16, 2017

WHILE DRIVING DOWN HILL WITH LOAD, ENGINE DIED WITH NO WARNING LOST BRAKES AND STEERING.

Mileage: 8,325