2018 RAM 2500 Service Brakes, Hydraulic Problems

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS and Traction Control warning lights were illuminated. While attempting to use the cruise control, the system failed to activate. The dealer was contacted. The manufacturer was made aware of the issues and confirmed that the remedy was not yet available. The failure mileage was approximately 118,000.

Mileage: 118,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, the ABS and traction control warning lights illuminated, and a chime sounded. The “Service ABS” message was displayed. The contact stated that during the failure the cruise control was deactivated, and the 4WD option was unavailable. The vehicle was taken to a dealer where it was diagnosed and determined that the failure was associated with a part in the HECU and ABS module which needed to be replaced; however, the part was not available. The vehicle was then taken to an independent mechanic where it was diagnosed and the failure was associated with parts in the HECU and ABS module however, the parts were on back order. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS warning light illuminated with an audible chime. The dealer was contacted about the ABS warning light and was made aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), however, the contact had received the recall letter. The dealer informed the contact that the remedy was not yet available. The contact stated that the ABS warning light was intermittent. The manufacturer was contacted and confirmed that the remedy was not yet available and that another letter would be sent when the remedy was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 95,000.

Mileage: 95,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while starting or driving, the messages "Service ABS”, “Service ESC”, and “Traction Control Fault" were displayed for ten seconds with an audible chime. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 13,000.

Mileage: 13,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vehicle was parked and was no longer being driven due to safety concerns.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds and hauling an RV, the trailer brakes intermittently became inoperable. The message "Trailer Brakes Disconnected - Check Trailer Wiring" was displayed. The contact replaced the trailer wiring; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU had failed, and the failure was related to the trailer brakes' failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that the recall remedy was available. However, the dealer sent a document to the contact that stated that the part for the model year of the vehicle was not yet available. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the message "ABS Brake System" displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS warning light was illuminated. The dealer was contacted and confirmed that the part was not yet available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS failure warning light intermittently flashed on the instrument panel, causing the cruise control feature to become disabled. The vehicle was taken to the dealer, and the brakes were replaced; however, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 42,000.

Mileage: 42,000

The contact owns a 2018 Ram 2500. The contact stated that several unknown warning lights were illuminated. While driving approximately 55-60 MPH, the brake pedal was depressed, and the vehicle went into a full spin. The contact stated that the ABS was not functioning properly. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. After calling again, there was a message that the office was closed. The failure mileage was approximately 62,000.

Mileage: 62,000

See attached document for complaint.

The contact owns a 2018 Ram 2500. The contact stated that the vehicle made an abnormal grinding and metallic sound upon depression of the brake pedal. There was no warning light illuminated. The contact stated that the brake rotors, the brake calipers, and the brake shoes had been replaced twice as a result of the persistent failure. The contact recently received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the failure and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made not aware of the issue. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2018 Ram 2500. The contact stated that while the vehicle was parked and turned off, the vehicle unintendedly shifted out of park(P) while the key was not in the ignition switch. There was no warning light illuminated. The contact stated that the parking brake was engaged to prevent the vehicle from rolling away. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the recall remedy parts were not yet available. The dealer was contacted and confirmed that the recall remedy parts were not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure related to the recall. The approximate failure mileage was 84,000.

Mileage: 84,000

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the check engine warning light was activated with an audible alarm and the messages "Service ABS” and “Traction Control" were displayed. The vehicle was taken to the local dealer who replaced the ABS and HCU modules but the failure later reoccurred. The contact later received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact later experienced the failure while driving 42 MPH around curve, causing the vehicle to fishtail and the vehicle almost drove off the road. The failure mileage was 20,000.

Mileage: 20,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called a local dealer and the manufacturer and was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while operating the vehicle, the ABS and traction control warning lights remained illuminated. Additionally, while depressing the brake pedal, added force was needed on the brake pedal to stop the vehicle. The cause of the failure was not yet determined. The failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated intermittently, and the vehicle made a dinging sound. The contact stated that the failure also occurred while driving over bumpy road surfaces. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control system unexpectedly disconnected. The contact stated that the “Service Traction Control” and “Service Brakes” warning lights illuminated. The contact received notification of NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic). The contact stated that parts were not yet available for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 188,127.

Mileage: 188,127

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed and veering to the left or the right, the ABS, ESC, and Traction Control warning lights illuminated. In addition, whenever the warning light was illuminated and blinked, the vehicle failed to throttle, and the vehicle failed to accelerate as intended while depressing the accelerator pedal. The failure continued the rest of the drive. The contact stated that the failure did not occur when the warning lights were not blinking. The contact stated that on a separate occasion, while coming to a stop and depressing the brake pedal, the vehicle simulated as if the ABS was activated, and the brake pedal kicked back with force. The ABS, ESC, and Traction Control warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 86,000.

Mileage: 86,000

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the traction control was unavailable and was not in service, and the cruise control was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and provided a cost for the repair. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case, but no additional correspondence was received. The failure mileage was approximately 36,500.

Mileage: 36,500

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number:  24V896000( Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the ABS and the Traction Control warning lights were intermittently on while driving. The contact stated that both systems' failure had caused the vehicle to skid while driving on wet pavement. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 94,000.

Mileage: 94,000

The contact owns a 2018 Ram 2500. While the contact's husband was driving at an undisclosed speed, the vehicle was shaking erratically. The contact stated that the traction and ABS warning lights were illuminated. The vehicle was taken to the dealer, where it was confirmed that the failure was associated with an unrepaired recall. The contact was informed that the parts were not available. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available for the recall repair. The contact stated that the failure had occurred while the contact was pregnant, which added a lot of stress. In addition, the contact stated that the vehicle failed an inspection because of the open recall. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 88,000.

Mileage: 88,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly deactivated, and the “Service ABS” and “ESC” warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part needed for the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU had failed and needed to be replaced. The dealer confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 160,000.

Mileage: 160,000

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle and driving at an undisclosed speed while hauling a trailer, the traction control and ABS warning lights illuminated with the messages "ABS Electronic Brake Failure" and "Electronic Brake Failure" displayed, and the ABS audible chime. Additionally, the brake pedal went to the floorboard while depressed, and the brakes made an abnormal sound. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to an independent mechanic, who retrieved DTC: C2200-49 (Anti-lock Brake (ABS) Module) and C0020-01 (ABS pump motor control). The dealer and a second dealer, Granger Motors (1708 Sycamore St, Granger, IA 50109), were made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 41,000.

Mileage: 41,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS warning light was intermittently illuminated. The contact called the local dealer and was informed that the part for the recall repair was not yet available. The contact had also called the manufacturer and was informed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 36,000.

Mileage: 36,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed over a bump, the vehicle slid. The ABS warning light illuminated with an audible chime. The vehicle was taken to the dealer, who replaced the HCU and ECU, but the failure persisted. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken back to the dealer, who confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 2,200.

Mileage: 2,200

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that when the vehicle was started, the ABS warning light illuminated. The contact stated that while driving on approximately three occasions at various speeds, the brake pedal was depressed; however, the vehicle failed to slow down as intended, causing the braking distance to become extended. The vehicle was no diagnosed; however, after contacting the dealer, the contact was informed that parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 43,000.

Mileage: 43,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that occasionally, while driving at various speeds, the vehicle lost automotive power. The check engine and ABS warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a recall-related failure. The contact was advised not to no longer drive the vehicle. The vehicle was not repaired, and the contact obtained a loaner vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 98,000.

Mileage: 98,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle and while driving at an undisclosed speed, the message "Service ABS" was displayed. The check engine and ABS warning lights were illuminated, and the ABS alarm chimed. The vehicle was taken to the dealer, who determined that the ABS module needed to be replaced but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.

Mileage: 63,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while the vehicle was started and running, the ABS and traction control warning lights illuminated. The contact stated that the messages "Service Electronic Braking System", "Service ABS", and "Service Traction Control" were displayed with a dinging audible alert. The vehicle was taken to a dealer where it was diagnosed, and determined that the ABS, ESC unit, and the traction control needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,200.

Mileage: 80,200

The contact owns a 2018 Ram 2500. The contact stated that while reversing out of the driveway at approximately 5 MPH, the ABS warning light and traction control warning light illuminated. The vehicle was taken to a dealer on two occasions, and the contact was informed that parts to repair the vehicle were not available. The VIN was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 104,580.

Mileage: 104,580

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, an abnormal audible alarm was coming from the vehicle. The contact stated that the abnormal sound was more frequent during inclement weather. The service electronic braking system message was displayed on the instrument panel, and the service traction control warning light was illuminated. In addition, the contact stated that when the sound was not audible, the cruise control failed to function as intended. The vehicle was taken to the dealer; however, the dealer refused to inspect the vehicle since the remedy was not yet available. The vehicle was not repaired. The contact stated that the failure persisted for two years. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Upon investigation, the contact stated that Mopar had parts on sale through Amazon and eBay to repair the vehicle. The failure mileage was approximately 48,000.

Mileage: 48,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds and depressing the brake pedal, the vehicle hesitated while coming to a stop, causing the braking distance to become extended. The ABS warning light was intermittently illuminated. An unknown local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 21,500.

Mileage: 21,500

The contact owns a 2018 Ram 2500. The contact stated that the ABS and electronic stability control (ESC) warning lights were illuminated along with an audible chime. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called an unknown local dealer and was advised that the recall repair was not yet available. The contact also called the manufacturer and was advised that the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 71,000.

Mileage: 71,000

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the "Service ABS" message was displayed with an audible chime. The vehicle was taken to the dealer, where the message was reset six times; however, the failure reoccurred. The contact was informed that the message could no longer be reset. The contact stated that the vehicle could not be driven anymore due to the continuous dinging chime while driving. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not available. The contact stated that the failure and the parts unavailability had lasted for two years. The contact was advised to pay a fee for the repair, and reimbursement would be provided later. The contact stated that a recall repair was free of charge. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 105,636.

Mileage: 105,636

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service ABS and Electronic Stability Control (ESC) warning lights were intermittently illuminated, causing the cruise control mode to deactivate while driving. The dealer was contacted. No further information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 35,000.

Mileage: 35,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the message "Service ABS and Traction Control" was displayed on the instrument panel with an audible chime while driving the vehicle. The vehicle was not diagnosed or repaired. An unknown local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 15,000.

Mileage: 15,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact stated that the steering wheel was loose, causing the vehicle to wobble while driving over a minor bumpy road surface. The vehicle was taken to the dealer, where it was inspected, and the dealer determined that the welds of the nut to the adjuster sleeve were fractured. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 19V021000 (Steering); however, the failure persisted. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and the traction control warning lights were illuminated, causing the cruise control mode to become inoperable. Additionally, the vehicle made a beeping sound. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the brake HCU needed to be replaced. The local dealer was contacted and informed the contact that there would be a cost for the part to be replaced with the same part under recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.

Mileage: 45,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the cruise control function unexpectedly disengaged, and the service ABS and traction control warning lights were illuminated. The contact stated that there was an audible chime during the failure. The contact received notification of NHTSA Campaign Numbers: 24V896000 (Service Brakes, Hydraulic) and 19V021000 (Steering); however, the parts to perform the recall repairs were not yet available. The dealer was contacted and confirmed that parts were not yet unavailable. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the traction control and cruise control failed to operate as needed. The alert for the ABS was inoperable. The contact stated that several unknown warning lights were illuminated on the instrument cluster. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the local dealer, where it was diagnosed with a failed HCU, and the pump and the control unit were replaced. The vehicle was repaired, but the failure reoccurred. The manufacturer was contacted on two occasions and informed that there was no time frame for the repair. The failure mileage was approximately 72,205.

Mileage: 72,205

See attached document for complaint. It has been ten months since I was notified of this safety defect that has caused my vehicle's Anti-Lock Brake System to fail. The notice includes the warning, "The loss of ABSIESOTraction control may cause a vehicle crash without prior warning. " This defect has rendered my vehicle inoperable for its primary purpose - trailering horses. If! were to need to drive the vehicle, it places me, the occupants and other drivers at risk. My dealer and Dodge RAM are unable to tell me when a replacement part will be available. I would appreciate any action that you can take to assist me in this matter.

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS warning light illuminated, and an alarm sounded. The contact stated that the failure recurred intermittently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed, and determined that the brake HCU had failed and needed to be replaced. The dealer informed the contact that there were 7 units of parts available in the store, but the manufacturer had advised the dealer to prioritize the repair of commercial vehicles. The contact was advised that the part for the vehicle repair needed to be purchased. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly disengaged, and the “Service ABS” and several other unknown warning lights were illuminated. The contact stated that there was a chime sounded when the failure occurred. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not available for the 2500 model vehicles and were currently only available for the 3500 models. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2018 Ram 2500. The contact stated that while driving over bumps in the road, the audible warning alarm erroneously activated, along with messages displayed for the ABS, Traction Control, and Emergency Braking System. Additionally, during the failure, the cruise control became inoperable. The contact had received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to complete the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available for the specific VIN, but the part was available for other years, makes, and models included in the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted regarding the issue. The failure mileage was 18,000.

Mileage: 18,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction control, and cruise control functions unexpectedly disengaged, with the ESC, ABS, and HCU warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, but was not diagnosed. The dealer confirmed that parts were not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 51,000.

Mileage: 51,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS, traction, and cruise control warning lights illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to the dealer, who diagnosed a failure with the Hydraulic Control Unit (HCU). The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000.

Mileage: 110,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The contact stated that while driving at various speeds, a warning chime sounded, followed by the "Service ABS" message being displayed on the instrument panel. Due to the failure, the cruise control feature failed to operate as needed. The dealer was notified of the failure and confirmed that the part for the repair was unavailable. The contact was then informed that the vehicle could be serviced out-of-pocket and that the contact could file a reimbursement claim once the parts for the recall repair became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 109,000.

Mileage: 109,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the traction control and an unknown warning light for the hydraulic control unit (HCU) illuminated. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 92,000.

Mileage: 92,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that in July, when the vehicle was started, the ABS warning light flashed, and the notification alert persisted. The vehicle was taken to a dealer, where it was diagnosed, and determined that the ABS sensor might be at fault, but the contact believed that the failure was associated with the unrepaired recall. The contact was advised to call back every 30 days to check on the status of the parts being available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle and while driving at undisclosed speeds, the ABS warning light unexpectedly illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available for the repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 49,000.

Mileage: 49,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure, and the ABS and ESC features became inoperable. The contact stated that unknown warning lights were illuminated, and an audible alarm was activated. The contact stated that during the failure the cruise control was inoperable. The vehicle was taken to the local dealer to be diagnosed, and the dealer related the failures to the recall. The failure mileage was 52,000.

Mileage: 52,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights intermittently illuminated. As a result of the warning lights being illuminated, the cruise control system failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were made aware of the issue, and each confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure was approximately 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights intermittently illuminated. As a result of the warning light being illuminated, the cruise control failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. Several dealers were made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure was approximately 90,000.

Mileage: 90,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to do the recall repair was not yet available. The contact stated that after receiving the recall notification, the ABS and traction control warning lights intermittently flashed on the instrument panel, and the cruise control failed to operate as needed while the warning lights were illuminated. Over time, the contact stated that the warning light failure occurred more frequently. The contact then stated that while driving 50 MPH and hauling a utility trailer, the contact depressed the brake pedal, and the vehicle started to slide. The contact was able to avoid crashing into the vehicle ahead despite the brake failure. The contact stated that the ABS and traction control warning lights were illuminated during the failure. Two dealers were notified of the failure, and both informed the contact that due to parts for the recall not being available, the contact had to pay out of pocket for the repair and submit a reimbursement claim. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 172,000.

Mileage: 172,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and remained illuminated. The contact stated that there was an abnormal beeping sound coming from the vehicle with several messages displayed on the instrument panel. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure persisted, and the vehicle remained at the residence unrepaired. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed ABS module. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact received notification NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts were not available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 180,000.

Mileage: 180,000

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 65 MPH, the brake pedal was depressed, and there was an abnormal grinding sound coming from the vehicle. The contact stated that the ABS warning then illuminated. The vehicle was taken to an independent mechanic, who diagnosed the vehicle and determined that the ABS had activated and was applying pressure on the rear brake calipers. The mechanic replaced the rotors, calipers, and brake pads. The contact was informed by the mechanic that there was still a failure with the ABS Hydraulic Control Unit. The vehicle was repaired. The contact was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was 168,699.

Mileage: 168,699

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN was invalid.

The contact owns a 2018 Ram 2500. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, after contacting several local dealers, the contact was informed that parts were not yet available and there was no anticipated date for parts availability. The contact stated that approximately seven months ago the ABS warning illuminated, and the message "Service Hydraulic Control Unit" was displayed. The contact stated that the warning illuminated while driving at various speeds. The contact was towing a 32-foot trailer and stated that towing trailer also activated the warning light. The contact stated that the warning light was constantly illuminated but the vehicle was still being driven. The contact had not taken the vehicle to a local dealer or an independent mechanic to be diagnosed or repaired. The vehicle was not repaired because parts were not available. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.

Mileage: 44,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brake, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the “Service ABS” and the “Electronic Stability Control (ESC)” alarm was sounded to notify the contact of a failure with the vehicle. Whenever the alarm sounded, the ABS was no longer activated. The dealer was contacted and confirmed that the hydraulic system was not covered under the recall. The contact was informed that replacing the HCU out of pocket might be reimbursed. The failure mileage was approximately 110,002.

Mileage: 110,002

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The part to perform the recall repair was not yet available. The dealer was contacted and informed that parts were on hold and not yet released. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 165,000.

Mileage: 165,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS and ECS warning lights illuminated intermittently. The vehicle was taken to a repair facility, where it was diagnosed and determined that the ABS control pump unit was failing. The contact called the dealer and confirmed that the brake hydraulic control unit had failed. The vehicle was not repaired. The contact stated that the failure persisted. The ABS and ECS warning lights were constantly illuminated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Service Electronic Brake and Service ABS warning lights were illuminated. The dealer was contacted. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 53,000.

Mileage: 53,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine, ABS, and traction control warning lights illuminated intermittently. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.

Mileage: 100,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control failed to activate as intended. The traction control and ABS warning lights were illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the alarm on the display was continuously sounding. There was an abnormal beeping sound for the hydraulic control unit and ABS system. Additionally, the cruise control was inoperable. The local dealer was contacted and suggested that the vehicle be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 27,000.

Mileage: 27,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the local dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the cruise control, ABS and traction control warning lights were continuously illuminated. In addition, the alarm sounded continuously. The contact disconnected the wires to stop the alarm from sounding. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2018 Ram 2500. The contact stated that while starting the vehicle, the ABS and ESC warning lights illuminated, and an audible chime sounded. The contact stated that the failure was intermittent but had gradually become a recurring failure. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact had attempted over the course of 8 months to set a recall appointment but was advised by the dealer that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS, the electronic brake control, and the traction control warning lights were illuminated, causing the cruise control feature to unintendedly disengage while driving. Additionally, an alarm indicating a failure was heard. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and confirmed that the part to do the recall repair was not yet available. The failure mileage was approximately 28,000.

Mileage: 28,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that on several occasions while driving at various speeds, or while the vehicle was in park(P), the ABS and traction control warning lights illuminated. The vehicle was not diagnosed or repaired. The contact stated that he was cautious due to concerns with the ABS and traction control not working properly in inclement weather, and while slowing down. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 128,000.

Mileage: 128,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and ESC warning lights illuminated. The contact stated that there was an audible chime sounding with the message "Service Brakes Soon" displayed. The contact stated that while driving with the cruise control activated, the cruise control unintendedly disengaged. The contact stated that the failure was intermittent, but the chime was overriding the volume of the radio. The contact had taken the vehicle to a local dealer, where it was diagnosed, and determined that the HCU needed to be replaced. The vehicle was repaired. The contact stated that a year later, the HCU failed again; however, the dealer where the vehicle was taken for service stated that the part was unavailable. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was informed of the failure. The failure mileage was approximately 54,000.

Mileage: 54,000

The contact's son owns a 2018 Ram 2500. The contact stated that while her son was driving 20 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The contact stated that the vehicle started to shake abnormally. The check engine light turned on and then went off. The owner received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called an unknown local dealer and was informed that parts for the recall repair were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, there was an abnormal grinding sound coming from the brakes. The ABS warning light illuminated, and the traction control turned off independently. The cruise control failed to function as intended. In addition, during the failure, the contact was unable to shift into 4WD. The vehicle was taken to Firestone, where it was diagnosed, and determined that the brake hydraulic control unit had failed. The vehicle was not repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, and the cruise control mode was inoperable. Additionally, the contact stated while driving 30 MPH and coming to stop, the vehicle slid. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to an independent mechanic; however, the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts for the recall repair were not yet available. The contact stated that the manufacturer should have already provided the recall repair. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 145,000.

Mileage: 145,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with a failed ABS module and ABS pump. The contact was informed that the failure was due to the unrepaired recall. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, parts were not yet available. The contact expressed a fear of driving the vehicle because of the failure and the unrepaired recall. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the parts had been unavailable for more than a year. The failure mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the check engine warning light and ABS warning light illuminated, and an alarm sounded. The vehicle was taken to the dealer, where it was diagnosed, and it was determined that the HCU had failed. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 185,000.

Mileage: 185,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The ABS and other unknown warning lights were illuminated. The vehicle was taken to a local dealer, who related the failure to the recall; however, parts were not yet available. The vehicle was taken to another local dealer, Sterling Heights Dodge Chrysler Jeep Ram (40111 Van Dyke Ave, Sterling Heights, MI 48313) for a second opinion. The contact was informed that the drag link needed to be replaced and a front-end alignment was required, and the drag link needed to be unwelded from a prior recall repair. The vehicle was repaired; however, the failure persisted. The vehicle was not repaired under the recall on the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

Mileage: 125,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). The contact stated that the local dealer was contacted; however, parts were not yet available for the recall repair. The vehicle was not repaired. The manufacturer was contacted for a timeframe on parts availability. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact stated that while attempting to start the vehicle or while driving, the ABS warning light illuminated and the “Service ABS" message was displayed. A dealer was contacted. The vehicle was not diagnosed. The contact stated that the hydraulic control unit was replaced three times; however, the failure persisted. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unavailable.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that after starting the vehicle and while driving, a constant warning chime sounded, accompanied by illuminated ABS and another unknown warning light. The vehicle was taken to a dealer where the vehicle was not able to be repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the message "Repair ABS" and "Repair Electronic Braking System" were displayed. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that he was unable to utilize the vehicle as needed. Additionally, the warranty on the vehicle might expire before the vehicle was repaired. The local dealer was contacted and informed the contact that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was called but there was no response. The approximate failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated the Anti-lock Braking System (ABS) warning light would illuminate, and the traction control would fail intermittently. The dealer was contacted. The dealer informed the contact that the manufacturer did not have a remedy or a date available for the parts. The manufacturer was made aware of the failure, and a case was opened. The manufacturer was unable to confirm when the part would be available. The failure mileage was approximately 84,000.

Mileage: 84,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the vehicle failed to respond immediately upon depressing the brake pedal, causing the braking distance to be extended. The ABS warning light was illuminated intermittently. The contact stated that the ABS warning light had flashed intermittently while driving with cruise control mode engaged. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 135,314.

Mileage: 135,314

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at approximately 40 MPH, the ABS warning light illuminated temporarily. The contact was informed that the ABS warning light was illuminated with the ESC warning light and several other unknown warning lights. The contact stated that the vehicle was driven to a dealer, where it was diagnosed that the HCU had failed; however, the part to do the recall repair was not yet available. The contact was advised that a second notification would be sent once the recall remedy was available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 4,400.

Mileage: 4,400

The contact owns a 2018 RAM 2500. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the ABS light was illuminated. The vehicle was taken to the dealer, who diagnosed that the brakes needed to be replaced. The dealer replaced the Hydraulic Control Unit (HCU). The dealer replaced the damaged part; however, the ABS light remained illuminated. The manufacturer was informed of the failure and opened a case. The contact sought reimbursement for the repair because the replaced part was also a defective part. The manufacturer referred the contact to the dealer to request a loaner vehicle until parts became available. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Mileage: 30,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the dealer refused to perform the recall repair. The contact was informed that the dealer needed permission from the manufacturer for the recall repair. The contact stated that while driving at various speeds, the ABS warning light illuminated, and the alarm was intermittently sounding. Additionally, the cruise control failed to function as intended and unintendedly disengaged. The vehicle was taken to the dealer however, the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the caller that the part to do the recall repair was not yet available. The failure mileage was approximately 67,900. VIN tool confirms parts not available.

Mileage: 67,900

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the ABS warning light illuminated, with a message to contact the dealer was displayed, and an alarm sounded. The vehicle was taken to the dealer, where it was diagnosed, and the dealer related the failure to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Mileage: 30,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at an undisclosed speed, the cruise control unintendedly deactivated, and the ABS and stability control warning lights remained illuminated. The local dealer was notified of the failure. The failure mileage was 72,000. VIN tool confirms parts not available.

Mileage: 72,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The ABS warning light illuminated briefly. The contact stated that the brakes locked up, and the vehicle skidded. The contact continued to depress the brake pedal. The contact stated that due to the failure, the vehicle almost rear-ended the vehicle in front. The contact swerved over to another lane and the vehicle finally came to a stop. In addition, the contact stated that the failure caused the instrument panel to seize, and the safety features were disabled. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 50,000. VIN tool confirms parts not available.

Mileage: 50,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not yet contacted regarding the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that the vehicle had experienced a braking failure. The vehicle was taken to the dealer, where the brake hydro assist and one of the three brake hoses were replaced. The contact stated that the other two brake hoses were not available to complete the repair. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that her son had advised her that the vehicle had failed to respond while driving and depressing the brake pedal. Several unknown warning lights were illuminated. The local dealer was contacted. The contact stated that her son was a mechanic and related the failure to the recall. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

Mileage: 120,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed, and the dealer determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

Mileage: 36,000

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS light illuminated and flashed on and off. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 126,000. VIN tool confirms parts not available.

Mileage: 126,000

The contact owns a 2018 Ram 2500.The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that on several occasions while driving at various speeds, the messages "Service Electronic Braking System” and “ABS" were displayed. The traction control and ABS warning lights were illuminated. Additionally, the contact stated that when the brake pedal was depressed on several occasions, the pedal remained on the floorboard. The vehicle was taken to a dealer DTC: C0020-01; was retrieved and the vehicle was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced and the brake lines bled. The vehicle was repaired but the failure reoccurred two years later. The vehicle was taken to a dealer, but the failure was not duplicated. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 19,445. VIN tool confirms parts not available.

Mileage: 19,445

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and the traction control warning lights illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the dealer was made aware of the failure, however the contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated while driving and attempting to shift from third gear to a higher gear, the engine revved and the vehicle failed to respond as intended. The contact pulled over to the side of the road, turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. Additionally, the contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 83,000. VIN tool confirms parts not available.

Mileage: 83,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated, with the messages "Service ABS" and "Service Electronic Braking System" displayed intermittently, causing the Cruise Control Mode to become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the HCU needed to be replaced; however, the part was not available. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 48,500. VIN tool confirms parts not available.

Mileage: 48,500

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that a repair related to the recall was previously performed on the vehicle; however, the failure persisted. The contact stated that the ABS warning light and the traction control warning light were illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000. VIN tool confirms parts not available.

Mileage: 18,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that recently, the ABS, Traction Control, and Tire Sensor warning lights became illuminated. The contact stated that upon checking the tire pressure through the onboard computer, the feature was disabled. In addition, the contact stated that the cruise control was also disabled and the "Park Sensor Disabled" and "Service Electronic Braking System" messages were displayed on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 89,000. VIN tool confirms parts not available.

Mileage: 89,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS warning light and traction control warning light were illuminated. The message "Service ABS" was displayed. The contact stated that the failure caused the cruise control mode and the ABS system to become inoperable. The vehicle was taken to the dealer, where the ABS module and the HCU were replaced; however, the failure persisted. The contact stated that the vehicle decelerated upon depressing the brake pedal. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 50,000. VIN tool confirms parts not available.

Mileage: 50,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal dinging sound coming from the ABS and ESC systems. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 121,000. VIN tool confirms parts not available.

Mileage: 121,000

The contact owns a 2018 Ram 2500 The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the brake pedal was depressed, the vehicle hesitated before coming to a stop. Additionally, the vehicle became difficult to steer. The contact stated that the braking distance became extended. The contact had to apply excessive pressure on the brake pedal to stop the vehicle. The failure was intermittent. The ABS and traction control warning lights were illuminated. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 250,000. VIN tool confirms parts not available.

Mileage: 250,000

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact stated that the brakes were making abnormal clunking sounds. The contact stated that the traction control, 4WD, and cruise control were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The approximate failure mileage 125,000. VIN tool confirms parts not available.

Mileage: 125,000

The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control systems all failed to operate as needed. In addition, the contact stated that the warning lights and chimes associated with the failures constantly alerted him while driving. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

Mileage: 80,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and hauling a trailer, the ABS warning light illuminated, followed by the sound of an alarm. The contact stated that the alarms sounded 27 times within 3 miles. The contact stated that the failure disabled the cruise control mode. The vehicle was taken to the dealer, where it was determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of failure and informed the contact that there was no anticipated date for parts availability. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that the ABS, Electronic Stability Control (ESC), and Traction Control system failed to operate as needed. In addition, the warning lights associated with the systems failures were constantly flashing on the instrument panel while driving. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. VIN tool confirms parts not available.

Mileage: 40,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated, and the message to "Inspect the Braking System" was displayed. The contact stated that upon scanning the vehicle with a vehicle scanner, the contact retrieved diagnostic trouble codes for an ABS system failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.

Mileage: 59,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS and traction control warning lights were illuminated. The contact stated that during the failure, the cruise control feature was inoperable. The vehicle was not diagnosed or repaired. The failure mileage was 28,000. The VIN was not available.

Mileage: 28,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and traveled to the floorboard, and the vehicle failed to respond. The contact stated that upon forcefully depressing the brake pedal, the vehicle stopped. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), which the contact related to the failure; however, the part to do the repair was not yet available. An unknown local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 132,000. VIN tool confirms parts not available.

Mileage: 132,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the traction control, parking brake light, and brake light were all illuminated. The contact stated that the air bag control unit was replaced under warranty; however, a month later the air bag warning light was illuminated again. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 50,000. VIN tool confirms parts not available.

Mileage: 50,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, an alarm sounded, the message "Service ABS System Required" and an unknown message was displayed while driving, causing the 4-WD and cruise control mode to become inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed that the HCU had failed. The vehicle was later taken to the dealer, where it was diagnosed and determined that the failure was related to the recall. The dealer informed the contact that the repair would be out of pocket because parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer to determine whether the vehicle was drivable. The failure mileage was approximately 60,000. VIN tool confirms parts not available.

Mileage: 60,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact's wife owns a 2018 Ram 2500. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle slid. The contact stated that the ABS was inoperable. The ABS warning light and other unknown warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the vehicle had lost communication with the ABS module. The dealer determined that the HCU needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact filed a reimbursement claim with the manufacturer; however, the manufacturer informed the contact that reimbursement could not be provided because the recall remedy was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the failure. The failure mileage was approximately 48,818. VIN tool confirms parts not available.

Mileage: 48,818

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds, the ABS warning light occasionally remained illuminated. The contact stated that during the failure the cruise control functionality was temporarily disabled. The contact also stated that while attempting to depress the brake pedal, there was no resistance to the brake pedal, and the contact had to pump the brake pedal to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 123,000. VIN tool confirms parts not available.

Mileage: 123,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving at undisclosed speeds, the ABS and traction control warning lights remained illuminated, and the vehicle failed to immediately stop while depressing the brake pedal. The cause of the failure was not yet determined. The local dealer and manufacturer was notified of the failure. The failure mileage was 89,000. VIN tool confirms parts not available.

Mileage: 89,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that while driving approximately 65 MPH and depressing the brake pedal to avoid a crash, the vehicle did not immediately stop and veered to the right. The cause of the failure has not yet been determined. The local dealer was notified of the failure. The failure mileage was 90,000. VIN tool confirms parts not available.

Mileage: 90,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that occasionally while driving at various speeds, the vehicle briefly lost motive power before returning to normal functionality. The contact stated that the ABS and ESC warning lights remained illuminated, and the vehicle occasionally turned off and restarted while driving. The contact stated that while the warning lights were illuminated, the cruise control was inoperable. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

Mileage: 45,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the ABS and traction control warning lights illuminated intermittently and then remained illuminated. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 22,100.

Mileage: 22,100

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when the cruise control was activated and set at various speeds, the ABS warning light was illuminated and deactivated the cruise control. While driving with the cruise control in winter timing and using the Electronic Stability Control (ESC) light was illuminated and caused the cruise control to be deactivated. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 36,000. VIN tool confirms parts not available.

Mileage: 36,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The traction control, stability control, and ABS warning lights were illuminated. The message "ESC Not Functioning - ABS Not Available" was displayed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 43,000. VIN tool confirms parts not available.

Mileage: 43,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, but the anti-lock brakes failed to stop the vehicle. The ABS warning light was illuminated. The vehicle slid and crashed into a Jersey barrier. The air bags did not deploy, and there were no injuries sustained. The vehicle was able to be driven away from the crash site. The front bumper was later replaced. A police report was not filed. The vehicle was taken to the dealer, who related the failure to the recall but confirmed that parts were not yet available. The contact mentioned calling a total of 25 different dealer locations, where all confirmed that parts were not available. The vehicle was not repaired. The contact stated that the failure recurred. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 44,000. VIN tool confirms parts not available.

Mileage: 44,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS, Traction Control, Hill Assist, and Parking Assist light warning lights illuminated, and remained illuminated. Additionally, the 4WD was occasionally inoperable. The cause of the failure was not yet been determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 61,000. VIN tool confirms parts not available.

Mileage: 61,000

The contact owns a 2018 Ram 2500. The contact stated while driving a various speeds, the ABS and the traction control warning lights illuminated intermittently. The vehicle was taken to the dealer, where it was diagnosed that the brake HCU had failed and needed to be replaced. The dealer advised the contact that a related recall would be issued. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle was safe to drive. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

Mileage: 30,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated. In addition, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact applied full pressure on the brake pedal until the vehicle stopped. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact was provided a diagnostic test fee and was informed that a diagnostic test was needed to confirm the cause of the failure. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was 207,000. VIN tool confirms parts not available.

Mileage: 207,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that the vehicle failed to start as intended. The vehicle was taken to the dealer; however, the vehicle was not diagnosed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 100,000. VIN tool confirms parts not available.

Mileage: 100,000

The contact owns a 2018 Ram 2500. The contact stated while driving at approximately 65 MPH, the vehicle struck an object on the roadway and the vehicle shuddered and made an abnormal sound. The vehicle failed to return to normal operation. The ABS warning light was illuminated. The failure occurred on several different occasions. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer where it was diagnosed and determined that the ABS needed to be replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000. VIN tool confirms parts not available.

Mileage: 5,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated while driving 65 MPH, the ABS, traction control, and brake warning lights illuminated with an audible chime. The contact stated that the brakes was starting to fail. The dealer was contacted; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,612. VIN tool confirms parts not available.

Mileage: 88,612

The contact owns a 2018 RAM 2500. The contact stated that while driving on several occasions at various speeds, the "Check ABS system" message was displayed, and the traction control warning light illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the hydraulic valve or the sending unit to the valve was faulty and needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where the contact was informed that the hydraulic valve or the sending unit to the valve was faulty and needed to be replaced. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated, and the cruise control became inoperable. Additionally, the contact stated that the vehicle made an abnormal dinging sound while driving with the message to “Service the Vehicle Immediately” displayed. The vehicle was taken to the dealer, where it was diagnosed that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

Mileage: 130,000

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the contact observed a warning notification alert and flashing ABS and Traction Control warning lights. Additionally, the "Service Electronic Braking System" message was displayed. The vehicle was taken to the dealer and the contact was informed that a repair for the vehicle had not yet been developed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,000.

Mileage: 96,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal the vehicle failed to stop immediately. The ABS warning light was illuminated. The dealer was contacted, and confirmed that the part to repair the vehicle was not available. The contact called another dealer, Gainesville Chrysler Dodge Jeep Ram (3000 N Main St, Gainesville, FL 32609). The contact returned to the first dealer who stated there was no part available for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 128,000. VIN tool confirms parts not available.

Mileage: 128,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The ABS warning light was illuminated. The failure mileage was 60,000. VIN tool confirms parts not available.

Mileage: 60,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning illuminated the instrument panel. The vehicle was taken to the dealer, who diagnosed a failure with the hydraulic control unit (HCU). The vehicle was not repaired. The dealer was aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); and confirmed that the VIN was included, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 30,000. VIN tool confirms parts not available.

Mileage: 30,000

The contact owns a 2018 Ram 2500 The contact stated while driving at an undisclosed speed, the contact noticed a beeping sound with the ABS warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 91,000. VIN tool confirms parts not available.

Mileage: 91,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact stated that while driving at various speeds or while the vehicle was idling vehicle, the ABS warning light illuminated. The contact stated that on another occasion, while the vehicle drove over a pothole or speed bump, the warning light illuminated with an audible chime. The contact stated that occasionally while depressing the brake pedal, there was a continuous audible chime. The contact took the vehicle to an independent mechanic and the vehicle was diagnosed with hydraulic control unit failure. The local dealer was contacted; however, the vehicle was not repaired because parts were not yet available. The vehicle was not diagnosed by the dealer because the dealer stated that the failure was a known issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

Mileage: 38,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving on several occasions at various speeds, the brake pedal was depressed, and the pedal fluttered, and the vehicle failed to stop as intended. The vehicle was parked at the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS became inoperable, with the ABS and the traction control warning lights illuminated. The contact stated that the vehicle became difficult to control. The vehicle was able to restart. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the failure but was unable to confirm when parts would be available. The approximate failure mileage was 96,000. VIN tool confirms parts not available.

Mileage: 96,000

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The vehicle was then taken to the dealer, who confirmed the diagnosis. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 38,000.

Mileage: 38,000

The contact owns a 2018 Ram 2500. The contact stated that while her husband was driving at an undisclosed speed, the “Service Electronic Braking System” message was illuminated. The contact stated that her husband was informed by the dealer that the ABS and traction control were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure; however, the manufacturer was unable to confirm when the part would be available. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact stated that the ABS hydraulic warning light was illuminated, and an alarm had sounded. The contact looked online and found the Mopar website and found that the VIN was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and the vehicle was repaired. The contact called Mopar to inquire about the remedy being completed and the failure that was experienced. The contact stated that Mopar confirmed that the recall repair had been completed; however, the date listed was before the recall had been issued. Mopar was unable to produce the paperwork to prove completion and refused to repair the vehicle. The vehicle was taken to the dealer who diagnosed that the hydraulic control unit had failed and needed to be replaced. The vehicle had not been repaired due to a shortage of parts availability. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 30,000.

Mileage: 30,000

The contact owns a 2018 Ram 2500. The contact stated that upon parking the vehicle, the ABS message was displayed on the instrument panel. The following day, the contact attempted to start the vehicle; however, the vehicle failed to start. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue but offered no assistance. The failure mileage was 67,243. VIN tool confirms parts not available.

Mileage: 67,243

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owned a 2018 RAM 2500. The contact stated that while driving at an undisclosed speed and attempting to slow while turning a corner the vehicle experienced reduced braking performance, after which the brakes seized causing the vehicle to skid. As a result, the contact lost control of the vehicle and left the roadway coming to a complete stop after colliding with a tree. The ABS warning light was illuminated. The air bags did deploy. A police report was not filed and no injuries were reported. The vehicle was towed to a towed yard and deemed a total loss by the contacts insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 63,000.

Mileage: 63,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, the ABS and traction control became inoperable. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The contact received notification of NHTSA Campaign Number: NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called the local dealer and was informed about diagnostic testing. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

Mileage: 100,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving approximately 10 MPH in a parking lot, the brake pedal was depressed; however, there was an abnormal metal-on-metal grinding sound coming from the front brakes. The contact stated that brake failures had occurred at other speeds with the check engine warning light illuminated. The contact had not taken the vehicle to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The failure mileage was approximately 120,000. VIN tool confirms parts not available.

Mileage: 120,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the parts for the recall repair were not yet available. The contact stated while driving 65 MPH, the brake pedal was depressed but the vehicle failed to stop immediately. The contact used the parking brake to assist in slowing the vehicle before pulling over to the side of the road. The contact stated that the ABS warning light was illuminated. The local dealer was not contacted. The contact stated that the vehicle was diagnosed with brake failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 83,000.

Mileage: 83,000

The contact owns a 2018 Ram 2500. The contact stated while driving 30-70 MPH from Annapolis to Pennsylvania, the electronic stability control (ESC) warning light started to flash on and off. While driving over a bump in the roadway and while making a turn, the warning light activated persistently. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 25,000. VIN tool confirms parts not available.

Mileage: 25,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the ABS warning light illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 135,000. VIN tool confirms parts not available.

Mileage: 135,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the warning light indicating the hydraulic control unit had failed was illuminated. The vehicle was taken to the dealer who repaired the hydraulic control unit and confirmed that the recall did not have a remedy available. The contact stated the dealer had charged them for the repair due to the remedy not being available. The manufacturer was made aware of the issue and opened a case regarding the matter. The manufacturer confirmed there was no remedy for the recall. The failure mileage was 36,547. VIN tool confirms parts not available.

Mileage: 36,547

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was at the dealer for routine maintenance, and the ABS and traction control warning lights illuminated, and the "Service ABS" message was displayed while driving. The vehicle was taken back to the dealer, who determined that the failure was related to the recall; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

Mileage: 63,000

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving while 50 MPH, the contact heard an audible chime coming from the center console. The contact stated that the messages, “Electronic Braking System” and “Service ABS” were displayed. The contact stated that the ABS and Traction Control warning lights were also illuminated. The contact was able to continue driving normally however, the warning lights illuminated intermittently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 55,000. VIN tool confirms parts not available.

Mileage: 55,000

The contact owns a 2018 Ram 2500. The contact stated while driving 72 MPH with the cruise control set, the contact slammed on the brake pedal due to approaching a crash in the roadway and the front tires locked. The contact noticed that the front tires were worn down on 16 inches of the tire. The vehicle was vibrating while driving. The contact replaced the front passenger’s side tire. The cruise control was turning on and off independently. The ABS warning light was illuminated and making an abnormal dinging sound. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 90,000. VIN tool confirms parts not available.

Mileage: 90,000

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS warning light remained illuminated, and the ABS system was inoperable. The vehicle was taken to the local mechanic who replaced the ABS control module; however, approximately six months later the failure reoccurred. The vehicle was taken to the local mechanic who replaced the brake pads and rotors, but the failure persisted. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 82,000.

Mileage: 82,000

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 25 MPH, the ABS warning light intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS unit needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 19,174.

Mileage: 19,174

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS system and Service Electronic Braking system messages were displayed. The contact stated that the failure had been recurring while driving. The vehicle was taken to the dealer, where it was diagnosed that the ABS module had failed and needed to be replaced; however, the dealer informed the contact that the part was not available to do the repair. The contact stated that the failure persisted while driving. The vehicle was taken to a second dealer, Hayes Chrysler Dodge Jeep RAM of Lawrenceville (719 Duluth Hwy #120, Lawrenceville, GA 30046); where the vehicle was diagnosed and it was determined that the ABS module had failed and needed to be replaced; however, the dealer informed the contact that the part was not available to do the repair. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the ABS module was under engineering review. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, an alarm sounded and a message indicating the anti-lock braking system failure was displayed, causing the adaptive cruise control mode and the traction control to disengage. The contact depressed the accelerator pedal and continued driving. The contact stated that the failure occurred intermittently while driving. Additionally, the contact stated that while driving at an undisclosed speed and slamming on the brakes, the rear wheels locked-up and the vehicle made a squealing sound. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.

Mileage: 98,000

The contact owns a 2018 Ram 2500. The contact stated that while driving on several occasions at various speeds, the "Service ABS" warning light illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS hydraulic control unit needed to be replaced. The vehicle was repaired, but the failure reoccurred four years later. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.

Mileage: 48,000

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 45,000.

Mileage: 45,000

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the message "Service ABS" flashed on and off. The vehicle was taken to the local mechanic who diagnosed that the ABS module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact stated that the ABS module was previously replaced due to a similar failure. The failure mileage was 107,400.

Mileage: 107,400

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated and flashed on and off. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated. Additionally, a message advising to service the vehicle was displayed. The dealer was notified of the failure and informed the contact that it was a known failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000. The VIN was not available.

Mileage: 34,000

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH, the ABS and Service Electronic Stability warning lights illuminated. The contact had previously taken the vehicle to the dealer for the same warning lights being illuminated. The contact had taken the vehicle to a dealer for the first failure. The dealer diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact had not taken the vehicle back to the dealer for the most recent failure. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, neither the year nor the model was included in the recall. The manufacturer was informed of the failure. The failure mileage was 54,590.

Mileage: 54,590

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed HECU module. The contact was informed that the HECU module needed to be replaced. The vehicle was not repaired. The contact was informed that the repair was not covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,000.

Mileage: 53,000

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with HECU unit and ABS module failures. The contact was informed that the HECU unit and the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts to repair the vehicle were on backorder. The manufacturer was made aware of the failure. The failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the "Service ABS" warning light illuminated the instrument panel with a continuous warning chime throughout the vehicle. The vehicle was taken to a dealer; however, an official diagnostic test was not performed. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 75,000.

Mileage: 75,000

The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, the ABS inadvertently activated. The contact stated that the vehicle stalled with the ABS warning light activated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.

Mileage: 37,000

The contact owns a 2018 Ram 2500. The contact stated while driving 30 MPH, the ABS and traction control warning lights illuminated. The vehicle was able to be restarted; however, the failure recurred. The dealer was contacted; however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 130,000. The VIN was not available.

Mileage: 130,000

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, there was an audible alarm activated and the messages "Service ABS" and "Traction Control" were displayed. The contact stated that while driving on wet pavement, the vehicle was difficult to stop while depressing the brake pedal due to the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 60,000.

Mileage: 60,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, he became aware of a failure with the ABS and HCU systems. The Service Electric Braking System and Service Antilock Braking System warning lights were illuminated. The local dealer was contacted; however, no assistance was provided since the parts to perform the repair were not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 38,000.

Mileage: 38,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, an audible alarm activated and the messages "Service Electronic Braking System", "Service ABS" and "Traction Control Loss" were displayed. The contact stated that the failure was intermittent. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The local dealer was notified of the failure and informed that the contact that the failure was possibly caused by a faulty HCU and ABS modules. The manufacturer was not notified of the failure. The contact was informed of the NHTSA Action Number: PE22012 (Service Brakes, Hydraulic) regarding the failure. The failure mileage was 42,000.

Mileage: 42,000

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS and Traction Control warning lights and the “Service ABS Control Braking System” message flashed on the instrument panel. The contact stated that simultaneously an audible chime was heard. Additionally, while driving at various speeds with the cruise control activated, the cruise control feature deactivated inadvertently and failed to re-activate. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 31,850.

Mileage: 31,850

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the electronic service system warning light illuminated, and the ABS, and traction control warning lights also illuminated, causing the traction and cruise control to fail. The vehicle was taken to an independent mechanic, where it was diagnosed with electronic braking module failure. The vehicle was repaired. The contact stated that after the repair the failure reoccurred. The dealer was made aware of the failure and confirmed that it was a known issue; however, no assistance was provided. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The contact stated that the ABS warning light was illuminated, and the cruise control, traction control, and 4-WD were disabled. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000.

Mileage: 52,000

The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, an alarm sounded, and the ABS and traction control warning lights illuminated. The contact stated that the failure had been recurring while driving, causing the ABS and the cruise control features to become inoperable. The contact stated while driving and slamming on the brakes on several occasions to come to a complete stop, the ABS was inoperable, causing the tires to lock and the vehicle to slide. The contact who is an independent mechanic, diagnosed the vehicle and determined that the ABS module had failed and needed to be replaced. An unknown dealer was contacted for parts several times and informed the contact that the part was on backorder. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS and Traction Control warning lights were erroneously activated, and the two systems became inoperable, causing the braking distance to become extended. The vehicle was taken to the local dealer who determined that the ABS module and Traction Control Pressure Regulator were faulty and needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 25,000.

Mileage: 25,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed during inclement weather, the vehicle briefly failed to maintain traction. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed failures with the ABS pump and the ABS control module. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact associated the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was 10,000.

Mileage: 10,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was determined that the ABS software update needed to be performed. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed that the ABS control module had failed. The vehicle was not repaired due to parts not being available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,000.

Mileage: 30,000

The contact owns a 2018 Ram 2500. The contact stated while driving 60 MPH with the cruise control engaged, the Service ABS System and Service Electronic Brakes warning lights illuminated. The contact stated that the cruise control disengaged, and the traction control warning light illuminated. The contact stated that the failure was intermittent but had become a recurring failure. The vehicle was taken to a local dealer who diagnosed that the HCU and ABS modules needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.

Mileage: 30,000

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed and attempting to slow the vehicle, there was an abnormal grinding sound emanating from the brakes. The traction control and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the rear brakes. The vehicle was repaired, but the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 75,000.

Mileage: 75,000

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and Traction Control was inoperable. The message to service the ABS and Traction Control warning light was displayed. The contact stated that the failure had occurred previously, and the ABS and Traction Control module was replaced. The failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

Mileage: 50,000

The contact owns a 2018 Ram 2500. The contact stated while driving 50 MPH and when depressing the brake pedal, the ABS was inoperable and made abnormal sounds. The contact stated that the ABS and Traction Control warning lights were illuminated with the ABS failure message displayed. The vehicle was taken to the dealer where it was diagnosed with ABS brake module failure. The failure occurred on numerous occasions. The contact stated that the vehicle was not repaired due to parts not being available for over a year. The manufacturer was made aware of the failure and confirmed that parts were on backorder. The approximate failure mileage was 20,000.

Mileage: 20,000

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed with cruise control activated, the vehicle experienced a loss of traction control and brake performance. The cruise control then inadvertently deactivated. The Service Electronic Brake System message was displayed, and several unknown warning lights were illuminated. Additionally, the speedometer and tachometer dropped to zero while driving. The contact pulled over and turned off the vehicle, but the vehicle failed to restart. The contact disconnected and reconnected the battery to reset the vehicle. The vehicle was able to restart. The vehicle was taken to the dealer, where the HCU was replaced; however, the failure recurred. The vehicle was taken back to the dealer, where it was determined that the ABS module needed to be replaced; however, the part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 46,000.

Mileage: 46,000

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the ABS and Traction Control warning lights continuously flashed off and on or remained illuminated. Also, during the failure the cruise control became inoperable. The vehicle was taken to the local dealer who determined that the Hydraulic Control Unit was faulty and needed to be replaced but the parts were on back order from the manufacturer. The vehicle was not yet repaired. The failure mileage was 78,000.

Mileage: 78,000

There is a failure in the brake system. Either the HCU or ABS module has failed. the cost of repair is in the 1500.00 range. I have since learned that this was/is a problem with this year of vehicle and a class action was started. I'm looking reimbursement to the repair. Dodge should be covering a known safety issue. I haven't repaired it yet

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the traction control and the ABS warning lights illuminated, and an alarm sounded. Additionally, the brake pedal was soft. The contact stated that the failure recurred several times while driving. The vehicle was taken to the dealer on two occasions, and the ABS module was replaced twice; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed. The dealer determined that the ABS module and the HECU needed to be replaced; however, the parts to repair were not available. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the parts were unavailable. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The warning light became more persistent over time. The vehicle was taken to the dealer where it was diagnosed that the ABS hydraulic control unit had failed and needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer was made aware of the failure, and it was confirmed that there was no recall or warranty coverage for the failure. The failure mileage was 44,000.

Mileage: 44,000

The contact owns a 2018 Ram 2500. The contact stated that when the vehicle was started, the ABS and traction control warning lights illuminated. The contact stated that the vehicle began to shift sideways while driving up a hill. On another occasion, while driving at various speeds with the cruise control activated, the feature failed to function as needed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 55,000.

Mileage: 55,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights activated along with an audible alarm. The contact stated that during the failure, the cruise control feature was inoperable. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 42,500.

Mileage: 42,500

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated on the instrument panel. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and hydraulic control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 48,000.

Mileage: 48,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic, who diagnosed that the hydraulic motor needed to be replaced. The vehicle was not repaired. The contact stated that the hydraulic motor had previously been replaced twice under warranty; however, the failure recurred. The manufacturer was made aware of the failure and a case was opened. The manufacturer advised the contact to take the vehicle to the dealer to be diagnosed. The failure mileage was approximately 58,000.

Mileage: 58,000

The contact owns a 2018 Ram 2500. The contact stated that the electronic braking system was inoperable. While driving at various speeds, the electronic braking system intermittently became inoperable. The service electronic braking service light was flashing. The vehicle was taken to the local dealer on several occasions, where it was diagnosed that the main module and wheel speed sensor needed to be replaced. The vehicle was repaired, but the failure persisted. The mechanic informed the contact that the parts were on back order. The manufacturer was not contacted. The failure mileage was approximately 60,000. The VIN was not available.

Mileage: 60,000

The contact owns a 2018 Ram 2500. The contact stated while driving 65-70 MPH, the "Service Anti-Lock Braking System" message was displayed, and an audible chime sounded. The contact was able to continue driving. The contact stated that the failure had been reoccurring while driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module and the ABS pump had failed and needed to be replaced; however, the parts were not available for repair. The vehicle was taken to an unknown second dealer, where it was diagnosed, and the same assessment was made. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2018 Ram 2500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights were illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed failures with the hydraulic control unit and the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

Mileage: 140,000

The contact owns a 2018 Ram 2500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights were illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed failures with the hydraulic control unit and the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 140,000.

Mileage: 140,000

The contact owns a 2018 Ram 2500. The contact stated while driving 50 MPH, the Service Emergency Braking System message was displayed. The ABS warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS pump. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed a failure with the ABS pump. The vehicle was not repaired. The manufacturer was notified of the failure but did not assist. The failure mileage was 23,000.

Mileage: 23,000

The contact owns a 2018 Ram 2500. The contact stated while driving 5 MPH, an alarm sounded, and the ABS warning light and the traction control warning light illuminated. The contact stated that the failure had been recurring while driving at various speeds. The contact used an OBD scanner and retrieved DTC codes: C0020, C211B and P0579. The dealer was contacted, and an appointment was scheduled for a diagnostic test and repair. The dealer also informed the contact that it was a known failure and one of the parts needed was on backorder. The vehicle was not repaired. The contact related the failure TSB Number: S2005000004 and NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 23,900.

Mileage: 23,900

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the electronic brake control unit warning light illuminated. The vehicle was taken to the dealer where the ABS was replaced. The manufacturer was notified of the failure. The failure mileage was 21,000.

Mileage: 21,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated intermittently, and a message was displayed stating that the cruise control was unavailable. After restarting the vehicle, the vehicle returned to normal functionality however, the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 56,000.

Mileage: 56,000

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated, and the Adaptive Cruise Control mode became inoperable. The contact stated that the failure had been recurring while driving, and a chime sounded each time the failure occurred. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the hydraulic control unit (HCU) and the ABS module needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced; however, the part was on a national backorder. The vehicle was not repaired. The manufacturer was notified for the failure. The failure mileage was approximately 30,000.

Mileage: 30,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control warning lights illuminated. The contact indicated that when the failure occurred the cruise control suddenly deactivated causing the vehicle to decelerate. The vehicle was taken to the local dealer who diagnosed that the ABS module and HCU were faulty and needed to be replaced. The vehicle was repaired but later the failures reoccurred. The failure mileage was 26,448.

Mileage: 26,448

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. The manufacture was not notified of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 55 MPH, the ABS and stabili-trak warning lights illuminated. The contact stated that an audible beeping alarm was sounded. The contact stated that when the ABS warning light and other warning lights eliminated, with the Cruise Control activated, the cruise control would deactivate and needed to be reactivated by depressing the accelerator pedal. Additionally, the failure recurred while driving at various speeds. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle had not been diagnosed and had not been repaired. The contact had researched online and related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 74,000.

Mileage: 74,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated with the "Service Electronic Braking System" message displayed. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The vehicle was later taken to the local dealer who diagnosed that the hydraulic control unit was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 65 MPH, the vehicle started to shake abnormally. The contact stated that the ABS and traction control warning lights were illuminated. The contact had taken the vehicle to a tire shop and had the tires rotated and the vehicle aligned. The vehicle as repaired, however the ABS and traction control warning lights illuminated again. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. Additionally, the contact stated that on several occasions while the cruise control was activated, the ABS warning light illuminated, and deactivated the cruise control feature. The vehicle was taken to the dealer where it was diagnosed that the hydraulic pump module failed and needed to be replaced. The vehicle was not repaired. The contact stated that parts were not available and would be on backorder until February 2024. The contact was concerned for his safety while operating the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 38,000.

Mileage: 38,000

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS controller and ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning light intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS module and the HCU failed and needed to be replaced. The vehicle was not repaired. The contact notified the parts center at the dealer and was informed that parts were unavailable for the repair until February 2024. The manufacturer was not notified of the failure. The failure mileage was approximately 139,000.

Mileage: 139,000

The contact owns a 2018 Ram 2500. The contact stated while driving 2-3 MPH and depressing the brake pedal, the ABS warning light illuminated, and the vehicle shuddered and came to a stop. The vehicle was taken to the dealer, where it was diagnosed that the ABS module and the hydraulic electronic control unit (HECU) needed to be replaced; however, parts were not available. The dealer informed the contact that the manufacturer was not distributing the ABS module part because they were defective. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the brake pedal was depressed, and the vehicle skidded. The ABS and traction control warning lights were illuminated. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 51,000.

Mileage: 51,000

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the Service Electronic Brake System was displayed, and the ABS, Traction Control and cruise control became inoperable. The vehicle was taken to the local dealer who diagnosed that the Hydraulic Control Unit had failed and needed to be replaced; however, the parts were not available. The contact stated that the failure had made the vehicle extremely unsafe to operate while towing heavy loads. The manufacturer was also notified of the failure. The failure mileage was 1,025.

Mileage: 1,025

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the service electronic brakes message displayed with the traction control and ABS warning lights illuminated. The vehicle was taken to a dealer where it was diagnosed that the hydraulic control unit had failed and needed to be replaced. The contact was informed by the dealer that the part was not available. The contact was able to order the part online. The vehicle was not yet repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the traction control warning light and service ABS message was displayed. The contact also stated that there was an audible warning chime heard while warning lights remained illuminated. The dealer was notified of the failure. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.

Mileage: 74,000

The contact owns a 2018 Ram 2500. The contact stated while driving at slow speeds, the ABS warning light illuminated. The vehicle was taken to a dealer and the ABS module was replaced. Since the initial repair, the part had failed an additional three times. After the recent failure, the contact was informed that the part to repair the ABS module was on backorder. The manufacturer was notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 30,000.

Mileage: 30,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and cruise control intermittently failed to operate with the warning lights illuminated. The contact took the vehicle to an independent mechanic and was informed that the ABS module was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 66,520.

Mileage: 66,520

The contact owns a 2018 Ram 2500. The contact stated that the traction control and ABS warning lights were illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS pump to be replaced. The vehicle was not repaired due to parts being on backorder. The manufacturer had been informed of the failure. The failure mileage was approximately 20,000.

Mileage: 20,000

The contact owns a 2018 Ram 2500. The contact stated while driving an undisclosed speed, the contact had to firmly depress the brake pedal to stop the vehicle. The ABS, traction control, and electronic service brake warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS sensor module needed to be replaced for the fifth time. The contact stated that the dealer had previously replaced the ABS sensor module four times; however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,300.

Mileage: 24,300

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were flashing intermittently. While starting the vehicle, the ABS and traction control warning lights were illuminated. The contact stated he replaced the ABS control module and the HCU. The vehicle was taken to the local dealer who flashed the system. The vehicle was repaired but the failure recurred. The manufacturer was not contacted. The failure mileage was approximately 65,000.

Mileage: 65,000

The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS warning light, HCU warning light, traction control, and cruise control warning light illuminated. Additionally, the service warning light was illuminated, and the speedometer went blank. The vehicle was taken to an independent mechanic, who diagnosed the vehicle with code C0020-01 (HCU Motor Failure). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.

Mileage: 110,000

The contact owns a 2018 Ram 2500. The contact stated that on two separate occasions, the HECU (Hydraulic Electric Control Unit) became defective. Due to the failure, the ABS, traction control unit (TCU), and cruise control features failed to operate as needed. The associated warning lights were illuminated. The vehicle was taken to a dealer where the contact was informed that the part for the repair was on back order. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle, the ABS and the service electric braking system warning lights illuminated. The vehicle was taken to the dealer and the dealer stated that the ABS hydraulic control unit needed to be replaced. The vehicle was repaired. The manufacturer was contacted, and a case was filed. The failure mileage 36,600.

Mileage: 36,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed with the cruise control activated, the electronic brakes and ABS warning lights illuminated, causing the cruise control to deactivate. The vehicle was taken to the dealer, where it was diagnosed that the ABS module needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,877.

Mileage: 22,877

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer had been informed of the failure. The failure mileage was approximately 62,000.

Mileage: 62,000

The contact owns a 2018 Ram 2500. The contact stated that while the vehicle was at the dealer for maintenance, the dealer informed him that the "Service ABS" and "Service Electronic Braking System" messages were displayed. The dealer informed the contact that the hydraulic control unit and ABS module needed to be replaced; however, the parts for the repair were on backorder. Additionally, the contact stated that while driving at various speeds, the messages were displayed intermittently, and caused the Adaptive Cruise Control mode to deactivate. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 82,000.

Mileage: 82,000

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 10 MPH in inclement weather, the contact slammed on the brakes and the front wheels locked up, and the vehicle slid. The contact also stated that the ABS and traction control warning lights had remained illuminated for approximately a month prior to the failure. The contact related the failure to an open investigation NHTSA Action Number: PE22012 (Service Brakes, Hydraulics). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2018 Ram 2500. The contact stated that while driving approximately 50 - 55 MPH and towing a travel trailer, the ABS, traction control, and control module failure warning lights illuminated. Additionally, the brake pedal became spongy, with the rear brakes failing to operate properly. The contact took the vehicle to the dealer who replaced the hydraulic brake control module at 3,000 miles. The contact stated that the failure recurred at approximately 7,000 miles. The contact disconnected the trailer and the warning lights remained illuminated. The vehicle was taken to the dealer who diagnosed that the electronic control module and the hydraulic braking system failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 3,000.

Mileage: 3,000

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the ABS hydraulic control unit needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that they would assist in expediting the replacement part. The failure mileage was approximately 33,600.

Mileage: 33,600

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light intermittently illuminated while driving at various speeds, followed by an audible chime. The contact had taken the vehicle to a dealer where he was informed that the hydraulic control unit (HCU) needed to be replaced. The contact agreed to have to replace the part; however, he was informed that the part was on backorder. The manufacturer was also notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was 34,000. The contact stated that the dealer still does not know when the item will be available.

Mileage: 34,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS, traction control, and brake warning lights illuminated. There was an abnormal dinging noise heard. The contact removed the fuse. The vehicle was taken to the local dealer where it was diagnosed that the ABS control module and electronic module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 36,000.

Mileage: 36,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the electronic braking system intermittently illuminated. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit, the anti-lock brake, and ABS module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.

Mileage: 29,000

The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle, the vehicle started beeping with the service electric brake system message displayed. The vehicle was taken to the dealer and the contact was informed that the PCU and the HECU needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was contacted and stated that the parts were on hold. The failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 2500. The contact stated while starting the vehicle the ABS warning light illuminated. The contact stated that the ABS, Traction Control System, and cruise control functions became inoperable. The vehicle was taken to the dealer and the contact was informed that the ABS pump and module needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was contacted and made aware of the failure. The failure mileage was 51,323.

Mileage: 51,323

The contact owns a 2018 Ram 2500. The contact stated while driving at various speeds, the ABS and traction control warning lights illuminated with an audible chime. The contact stated that the brakes would slip upon depression of the brake pedal while the warning lights were illuminated. The vehicle was taken to the dealer and the mechanic linked the cause of failure to the HCU (Hydraulic Control Module); however, the parts for the repair were on back order. The manufacturer was notified of the failure and referred him to the NHTSA hotline for assistance. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 75,500. The VIN was not available.

Mileage: 75,500

The contact owns a 2018 Ram 2500. The contact stated while driving 40 MPH, the ABS, cruise control, and traction control warning lights illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the brake control valve needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted and notified of the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 14,000.

Mileage: 14,000

The contact owns a 2018 Ram 2500. The contact stated that while operating the vehicle, the ABS module message was displayed. The vehicle was taken to the local dealer who diagnosed that the ABS module was faulty and needed to be replaced. The ABS module was replaced, and the failure was remedied; however, the failure reoccurred. The manufacturer was not yet notified of the failure. The contact referenced NHTSA Investigation: PE22012 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the same failure listed in the investigation. The failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated intermittently. The contact took the vehicle to the local dealer, where it was diagnosed with needing the ABS system to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 37,000.

Mileage: 37,000

The contact owns a 2018 Ram 2500. The contact stated while driving 35-40 MPH over a bump in the roadway, the ABS warning light and the traction control warning light were illuminated. The contact was able to continue driving; however, the failure reoccurred several times while driving over bumps in the roadway. The vehicle was taken to the dealer where it was diagnosed that the hydraulic control unit (HCU) and ABS module needed to be replaced; however, the parts were not available. The dealer informed the contact that the failure was a known issue. The vehicle was not repaired. The contact referenced NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 41,000.

Mileage: 41,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the "Service ABS" and "service electronic braking system" warning messages intermittently appeared on the instrument panel. The contact took the vehicle to a dealer where a diagnostic test was performed. The contact was informed that there were potential defects with the ABS pump and ABS module. The contact was also informed that the parts for the repair were on backorder. Upon investigation, the contact discovered an active NHTSA investigation for NHTSA Action Number: PE22012 (Service Brakes, Hydraulic) which he linked to the failure. The manufacturer was notified of the failure and was informed that there were no warranties on the vehicle. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and Traction Control System warning lights started flashing. Additionally, messages to service ABS and electronic braking system were flashing on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ABS control module and the hydraulic control module needed to be replaced. The vehicle had not been repaired. The failure was intermittent but had since become constant. The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2018 Ram 2500. The contact stated while driving 55 MPH, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer and the contact was informed that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 29,600.

Mileage: 29,600

The contact owns a 2018 Ram 2500. The contact stated while driving approximately 45 MPH, the check brakes and check ABS warning lights were illuminated, and an audible chime was heard. The contact stated that he had not experienced an emergency braking issue that would cause the ABS system to be activated. The contact stated that the warning lights and chime were activated intermittently while driving at various speeds but had become constant. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that both the ABS and the Hydraulic Control Unit (HCU) needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 13,500.

Mileage: 13,500

The contact owns a 2018 Ram 2500. The contact stated that ABS module warning chime and hydraulic control unit module warning lights were illuminated. The contact had taken the vehicle to the dealer and was informed that both modules needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,500.

Mileage: 69,500

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light and differential lock warning lights intermittently illuminated. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000.

Mileage: 45,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact experienced a spongy pedal. The vehicle was taken to an independent mechanic, who diagnosed that the ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Mileage: 70,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and service electronic brake system warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced. The vehicle remained at the dealer awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 35,000.

Mileage: 35,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the rear wheels would spin upon depression of the accelerator pedal. The contact stated that a warning chime would sound as the ABS and traction control warning lights illuminated. The manufacturer was notified of the failure and referred him to a dealer for a diagnostic test. The dealer diagnosed the vehicle with a defective anti-lock brake system (ABS) and hydraulic control unit (HCU) that needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 19,000. The contact stated that the necessary part for repair is on backorder. The vehicle slides in the rain and they are not confident in driving in the snow. The vehicle also cannot be used to tow a trailer now due to the trailer brakes not activating. The contact provided the repair in which FCA paid half of the repairs for the vehicle minus the amount for the diagnostic fee.

Mileage: 19,000

The contact owns a 2018 Ram 2500. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed that the hydraulic control unit (HCU) needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

Mileage: 50,000

The contact owns a 2018 Ram 2500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights illuminated. The contact stated while driving at 45 MPH, the Service ABS and EBS messages displayed along with an audible sound. The vehicle was taken to the dealer for diagnostic testing where the hydraulic control unit was replaced. The manufacturer was not contacted. The failure mileage was 17,200.

Mileage: 17,200

The contact owns a 2018 Ram 2500. The contact stated that while driving 65 MPH, the ABS and traction control warning lights illuminated and the cruise control inadvertently disengaged, causing the vehicle to decelerate. The contact had not lost control of the vehicle or electrical power. The vehicle was taken to the dealer and diagnosed with electrical failure. The contact was informed that the hydraulic control unit needed to be replaced and a software update needed to be performed. The vehicle was not repaired. The contact stated that the dealer informed her that it was a common issue with the vehicle. The manufacturer was notified of the failure and no assistance was offered as the vehicle was not included in a recall. The contact stated that she researched the failure online and found a recall for the 2019-2022 Ram 2500 with a similar failure. The contact referenced NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulic, Electronic Stability Control). The contact stated that the VIN was not included. The approximate failure mileage was 70,000.

Mileage: 70,000