2020 RAM 2500 Service Brakes Problems

11 complaints about Service Brakes

11
Complaints
1
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes Complaints (11)

Oct 22, 2025

2500 Truck randomly activates emergency braking for no reason. Occurs a couple times a month. Every occurrence has zero obstructions in front. I took it to the Tate Ram dealer (frederick MD) and they refused to update their software unless I pay them +$285.00. The Ram dealer is even aware of the software issue. I told them this is a life safety issue and not my fault. I requested the fix immediately but refused. I also have an active full MOPAR warranty, and they still said it's not covered. This is insane

Aug 29, 2025

I pushed my breaks and the hydro booster started spraying fluid inside the cab I lost my breaks I was backing up down my sister's drive way hit a telephone pole with the back of the truck it made a little dent

Jul 7, 2025

The parking brake will not operate. Upon inspection the teeth on the gear are broken causing it to lock at top position. Dealership would not warranty safety part at 30,059 miles on vehicle so now I am left with no parking brake to protect vehicle from rolling on hill. Keep in mind vehicle is always used for towing 12,000 pounds or more.

Jul 5, 2025

Ram and it's parent company know there is an issue with the brake systems on their 3/4 ton pickup trucks. The 2500's. There is excessive travel in the brake petal and not enough pressure builds up in the system to activate the brakes correctly and adequately. It's all over the ram 2500 online forums. Many people are experiencing this issue with new trucks. Ram and its parent company Stellantis are unwilling to do anything about it.

Jul 3, 2025

Too much travel in brake pedal. Feels spongy. Weak brakes, hard to stop vehicle. Have to put pedal to the floor. Was told this was OK and normal at the dealership. Has been like this since I bought the vehicle new.

Feb 10, 2023

The contact owns a 2020 Ram 2500. The contact stated that on multiple occasions while the brake pedal was depressed, the vehicle failed to engage the connecting trailer as designed. The contact stated that several unknown warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the rear passenger’s side wheel speed sensor failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the issue was currently being developed and the contact was provided a case number. The failure mileage was approximately 24,000.

Mileage: 24,000

Apr 4, 2022 Crash

While driving up snow covered inclined driveway. Truck started to spin and stopped going forward. Starting to slide backwards the engine shut off and I lost power steering and power brakes. Managed to re-start while sliding backwards but the engine shut off again resulting in a sideways crash into a tree. Thus causing $5000.00 truck damage but no bodily injury. My insurance covers damage but I am out a $500.00 deductible. The engine shutting off happened the year before but I was able to stop the slide in time. I just received a recall ("Z20/NHTSA 22-140") and I'm not sure if that problem is a cause of my incident. I did not notice any warning indications during or before the incident. I have not contacted FCA or my dealer yet.

Dec 6, 2021

The trailer electrical plug located on the sidewall in the bed of the truck was not connected at the factory. I could have experienced a complete trailer braking system failing when towing my 5th wheel. Yes, vehicle was inspected by Harper Dodge in Alcoa TN, The trailer electrical plug was connected to the electrical system.

Dec 6, 2021

2nd visit to dodge dealership, While towing a trailer with the trailer electrical plug in use, the trailer breaks keep going out, I am driving down the road and the dash warning comes on saying the trailer breaks are disconnected. When trying to stop, at first I will not have trailer breaks, so I have to bare down on the truck brakes to stop the trailer, then the trailer brakes start working and jerks the truck back. Also, when not towing a trailer the dash warning comes on saying incompatible trailer?? No trailer is plugged in. At the dealership all day, they are telling me nothing is wrong. It is NOT the 5th wheel trailer, I spent $1,200 on new brakes, electrical and plug for trailer. It is the truck.

Oct 28, 2021

My driver was driving 25mph when the whole dash and interior lights started flashing and the dash said electric steering was unavailable and 4wd disabled and braking disabled , the truck could not be steered or braked , my driver had to use the emergency brake to stop the truck and gooseneck trailer attached . The electrical disabled all electrical braking including trailer brakes and steering and 4wd . The transmission is also randomly doing a hard downshift into 4th gear and slamming him into the dash and will be stuck in that gear .

Jun 10, 2020

THE SERVICE ANTI-LOCK BRAKE MESSAGE COMES ON FOLLOWED BY THE SERVICE ELECTRONIC STABILITY CONTROL. SOMETIMES THE FORWARD COLLISION WARNING ALSO FLASHES UNAVAILABLE. WHEN THIS HAPPENS, IF I TRY TO USE THE CRUISE CONTROL I GET ANOTHER MESSAGE THAT SAYS CRUISE CONTROL UNAVAILABLE. THIS BEGAN HAPPENING THE WEEK I PICKED UP THE TRUCK IN MARCH AND WAS INTERMITTENT, HAPPENING EVERY 2ND OR 3RD DAY. NOW IT HAPPENS ALMOST EVERY TIME I START THE TRUCK. I DID NOT TAKE THE TRUCK BACK TO THE DEALER UNTIL 3 JUNE 2020 BECAUSE OF THE CORONAVIRUS. *TR

Mileage: 62