Common Problem Categories
Complaints by Model Year
All Model Years
| Year | Complaints | Recalls | Rating |
|---|---|---|---|
| 2026 | 14 | 2 | |
| 2025 | 34 | 3 | |
| 2024 | 74 | 2 | |
| 2023 | 32 | 5 | |
| 2022 | 440 | 12 | |
| 2021 | 164 | 9 | |
| 2020 | 300 | 11 | |
| 2019 | 334 | 14 | |
| 2018 | 2,074 | 11 | |
| 2017 | 804 | 13 | |
| 2016 | 350 | 16 | |
| 2015 | 396 | 16 | |
| 2014 | 602 | 17 | |
| 2013 | 364 | 18 | |
| 2012 | 996 | 9 | |
| 2011 | 584 | 5 | |
| 2010 | 428 | 8 | |
| 2009 | 8 | 2 | |
| 2008 | 16 | 1 | |
| 2007 | 22 | 1 |
Ram 3500 Years to Avoid
Model years 2018, 2012 saw the highest complaint volumes (2018 (2074 complaints), 2012 (996 complaints), 2017 (804 complaints)). However, these vehicles can still be reliable with proper maintenance—focus on inspection of reported problem areas before purchasing used.
Best Ram 3500 Years
Model years 2009, 2026 had fewer reported complaints (2009 (8 complaints), 2026 (14 complaints)), making them potentially safer choices for buyers seeking well-documented vehicles.
What Owners Are Reporting
Frequently Asked Questions
Which RAM 3500 model years should I avoid?
Model years 2018, 2012 have the highest complaint records. However, many RAM 3500 vehicles from these years are still in service. Before avoiding a year entirely, have a pre-purchase inspection done, focusing on the problem areas mentioned above. A well-maintained RAM 3500 from a higher-complaint year can outlast a neglected one from a better year.
What are the most common problems with the RAM 3500?
The most frequently reported issues involve Service Brakes, Steering. These represent the focus areas to inspect and maintain. Have a technician evaluate these systems, especially in vehicles with higher mileage or intensive use.
Is the RAM 3500 reliable?
The RAM 3500 is heavy-duty pickup. Reliability depends significantly on maintenance history and how the vehicle has been used. RAM 3500 trucks and vans are often worked hard—commercial use, towing, and heavy payloads increase wear. A well-maintained RAM 3500 can be very reliable; a neglected one will have problems sooner. Always review service records.
Should I buy a used or new RAM 3500?
Used RAM 3500 vehicles can offer good value, especially in later model years with fewer complaints. If buying used, prioritize pre-purchase inspection, service records, and reasonable pricing given mileage. New vehicles provide warranty coverage but cost significantly more. Evaluate your budget and intended use—commercial work demands higher reliability standards than occasional personal use.
What should I inspect before buying a RAM 3500?
Request complete service records, especially for Service Brakes, Steering. Have a trusted technician perform a pre-purchase inspection. Check for rust (especially on suspensions and brake lines), verify transmission engagement smoothness, test all electrical systems, and inspect for signs of heavy towing or commercial use without adequate maintenance.