2010 RAM 3500 Engine Problems

Truck totally destroyed by spontaneous fire, suspected to be related to short in radio or dashboard. Assessment done by fire department and truck paid off by Progressive Insurance but no compensation for contents of truck. Truck in driveway, not running and fire damaged adjacent vehicle at cost of $7000 paid by vehicle owner and USAA insurance.

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT THE IGNITION MODULE SOLENOID MALFUNCTIONED AND CAUSED THE KEY TO FALL OUT OF THE IGNITION WHILE THE VEHICLE WAS IN MOTION. IN ADDITION, THE STEERING WOULD NOT LOCK WHEN THE VEHICLE WAS PARKED. GREEN DODGE (3801 WABASH AVE, SPRINGFIELD, IL 62711, (217) 522-1222) AND THE MANUFACTURER WERE CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,400. THE VIN WAS INVALID.*JB *TR*JB

Mileage: 86,400

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 10 MPH ON ITS OWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW CAMSHAFT WAS NEEDED. THE MECHANIC ALSO SUGGESTED THAT THE CONTACT TAKE THE VEHICLE TO A DEALER. THE CONTACT CALLED PINE BELT CHRYSLER JEEP NEW JERSEY (88, 1400 OCEAN AVE, LAKEWOOD, NJ 08701, (732) 719-4651), BUT THEY REFUSED TO SERVICE THE VEHICLE FOR FREE BECAUSE IT WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. WHILE DRIVING 55 MPH, THE ENGINE SHUT OFF AND ALL POWER WAS LOST WITHOUT WARNING. THE CONTACT BUMPED THE KEY AND THE VEHICLE RESTARTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT FAILURE. THE VEHICLE WAS TOWED TO SCRANTON DODGE CHRYSLER JEEP RAM (1146 WYOMING AVE, SCRANTON, PA 18509 (570) 344-1261) WHERE IT WAS DIAGNOSED WITH AN IGNITION SWITCH FAILURE THAT NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. *TT UPDATED 9/18/18*JB

Mileage: 130,000

MY HUSBAND AND I TOTALED OUR 2010 DODGE RAM 3500 LESS THAN 24 HRS AFTER PICK UP THE TRUCK FROM THE LYTHIA DODGE WHICH THEY HAD FOR 5 DAYS STRAIGHT PRIOR TO THE ACCIDENT. FOR THE STEERING, CHECK ENGINE LIGHT AND THE BRAKES. IN 18MOS MY TRUCK WAS IN THE SHOP 6 TIMES, FOR REPAIRS {UNACCEPTABLE}. WE WERE DRIVING ON A ARTERIAL ST AT ABOUT 35, WHEN I HEARD A SNAP. WE SUDDENLY WENT INTO ONCOMING TRAFFIC WHERE WE SIDESWIPED A SM SUV. WENT THRU TWO FENCES AND CRASHED INTO A HUGE SHOP TRAVELING ABOUT 210 YARDS. MY HUSBAND WAS CITED FOR NEG 2. HE STATED HE CAME TO IN THE SHOP, THE OFFICER REPORTED HE FEEL ASLEEP. MY VEHICLE WAS A TOTAL LOSS. THE AUTO SOURCE FROM THE INS. FOR THE PAYOFF , HAD A LIST OF RECALLS FOR MY VEHICLE ONE OF THEM WAS FOR THE TIE-ROD. WE RECALLED SEEING THE TRUCKS TIE-ROD HAD BEEN BROKEN AT THE SCENE. SO I TRIED TO GET MY INS TO INVESTIGATE. THEY SAID HIS TICKET WAS WHAT THEY HAD TO USE FOR DECIDING FAULT .SO I CONTACTED CHRYSLER THEY WOULDN'T TALK TO ME THEY GAVE ME A CARE NO AND SAID AN INVESTIGATOR WOULD COME IN 5 DAYS, HE CAME AND GOT ALL THE PICTS THEY WANTED DOWNLOADED THE BRAIN HISTORY ,EVERYTHING THEY COULD WANT. THEN TOLD ME HE COULD ONLY GIVE THIS INFO TO CHRYSLER, DENYING ME ANY OF IT. LATER CHRYSLER INFORMED ME BY LETTER THAT THE TIE-ROD FAILURE AGE WAS FROM THE ACCIDENT NOT THE CAUSE OF IT. I ASK IF THE WOULD CONSIDER THE WORK ORDERS THAT LYTHIA HAD GAVE ME {THAT CLEARLY STATES THEY WERE BEYOND SPECIFICATION, NEVER WARNING ME OF THE DANGERS} AND THE PICTS. I TOOK. I COULDN'T AFFORD TO FAX THEM AND THEY REFUSED ME AN EMAIL ADDRESS TO SEND THEM. THAT EVIDENCE WAS NOT CONSIDERED. THEY HAVE NOT SETTLED THIS WITH ME ONLY REFUSED THEIR LIABILITY. THE AIRBAGS NEVER DEPLOYED, AND BRAKES WERE NOT APPLIED. I GOT 3 NOTICES FOR RECALL N49, 1 YR AFTER THE ACCIDENT. MULTIPLE RECALLS AT THAT TIME, DO A RECALL SEARCH BY NOW VIN NOW AND NOTHING COMES UP. *TR

Mileage: 54,657

AT 17000 MILES THE OXYGEN SENSOR WARNING LIGHT CAME ON AND DOES NOT APPEAR TO HINDER OR EFFECT THE PERFORMANCE OR HANDLING OF THE TRUCK. I ASKED THE PARTS DEPARTMENT IF THEY HAD REPLACEMENT PARTS AND HOW MUCH THEY COST. THE INFORMED ME THEY COST $150.00 BUT DID NOT HAVE ANY AND HAD NO IDEA WHEN THEY WOULD HAVE STOCK. THIS SHOULD BE A RECALL FOR ENVIRONMENTAL REASONS.

Mileage: 17,000

TL* THE CONTACT OWNS A 2010 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 03/17/16.*JB

VEHICLE SUDDEN SHUTDOWN WITH BURNT ELECTRICAL ODOR BEING EMITTED FROM UNDER THE HOOD. SMOKE/FIRE FROM FUSE PANEL (COMPUTER MODULE) CONTINUED UNTIL BATTERIES WERE DISCONNECTED. SAME FAILURE OCCURRED WHILE VEHICLE WAS PARKED APPROXIMATELY 2 YEARS AGO REQUIRING REPLACEMENT OF EFFECTED COMPONENTS. AGAIN, SMOKE EVOLVING FROM PANEL UNTIL POWER REMOVED BY DISCONNECTING BATTERIES.

Mileage: 51,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/18/15*LJ THE CONSUMER STATED THE TIE RODS FAILED.

I TOOK MY TRUCK IN FOR THE FIRST TIE ROD RECALL WHEN IT FIRST CAME OUT...WHEN I GOT MY TRUCK BACK I KEPT HEARING A WEIRD NOISE FOR A FEW WEEKS...ENDED UP FINDING OUT THAT MY RIM WAS SO LOOSE IT ALMOST FELL OFF....I ENDED UP NEEDING BALL JOINTS AND NEW TIRES SOON AFTER...ABOUT 6000 MILES LATER STARTED FEELING FRONT END SLOPPINESS. ..TOOK IT TO MECHANIC AND NEEDED TIE ROD....WANTED RECALL DONE ON BLOCK HEATER BUT PARTS WERE NOT AVAILABLE. ..GOT THAT ANSWER MULTIPLE TIMES....THIS RECALL TO ME IS AS IMPORTANT IF NOT MORE THAT THE OTHER AS IT RESULTS IN FIRE.....I'M NOT HAPPY AT ALL AND I WANT MY VEHICLE BOUGHT BACK...IT'S NOT SAFE....THEY SAY NO, I DISAGREE

Mileage: 123,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STARTED THE VEHICLE AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE 02 SENSORS AND WIRING NEEDED TO BE REPLACED. THE CONTACT WAS A CERTIFIED MECHANIC AND REPAIRED THE VEHICLE HIMSELF. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Mileage: 115,000

TL*THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 75 MPH WITH THE CRUISE CONTROL ACTIVATED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND AN ABNORMAL NOISE WAS HEARD FROM THE ENGINE. THE CONTACT STATED THAT THERE WAS SMOKE COMING FROM THE ENGINE AND CAUGHT ON FIRE. A POLICE/FIRE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

Mileage: 127,000

TL* THE CONTACT OWNS A 2010 DODGE RAM 3500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH HE HEARD A LOUD NOISE NEAR THE FRONT DRIVER'S WHEEL. THE CONTACT WAS ABLE TO DRIVE HIS VEHICLE HOME. HE INSPECTED THE VEHICLE, THERE WAS A CRACK ON THE FRONT DRIVER'S SIDE ROTATOR AND THE CALIPER FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

Mileage: 33,000

I HAVE THE 6.7 CUMMINS DIESEL ENGINE. WHILE STOPPED AND WITH THE AIR CONDITIONING ON AND WHILE THE TRUCK IS PERFORMING THE REGENERATION PROCESS RAW FUEL AND EXHAUST FUMES ENTER THE CAB OF THE TRUCK FORCING ME TO ROLL MY WINDOWS DOWN. THIS HAS CAUSED ME TO GET LIGHTHEADED IF I DON'T ROLL MY WINDOW DOWN IN TIME. THIS HAPPENS ABOUT ONCE EVERY TWO WEEKS TO ME(EACH TIME THE ABOVE CONDITIONS ARE MET). PUTTING THE AIR CONDITIONING ON RECIRCULATE WILL HELP. HOWEVER RECIRCULATE WILL NOT WORK FOR THE HEATER OR WINDOW DEFROSTER WHICH FURTHER IMPAIRS MY ABILITY TO DRIVE. I SPOKE TO THE DEALER AND THEY CALLED DODGE. DODGE SAID THAT THIS IS NORMAL. THIS IS NOT NORMAL AND IS A SERIOUS HEALTH AND SAFETY ISSUE. *TR

Mileage: 300