2012 RAM 3500 Electrical System Problems

The wireless ignition module loses connection internally and the truck will lose power while driving. It usually happens when hitting a small bump and the key in the ignition moves. Truck loses electrical power which shuts the engine off which means loss of power steering and brakes.

The key loses contact and vehicle shuts off at random times. The vehicle is not able to be steered when shut off happens. Could very easily cause an accident. It has happened driving on the highway at highway speeds and also on county roads driving slower. There are no warning messages. I have inspected it myself and believe the ignition box needs replaced

Vehicle will, at random, completely lose all power while driving unexpectedly. There seems to be no cause that precipitates this loss of power. During the night, it is extremely dangerous, because the lights and everything go out.

My key fob ignition switch is going bad. The 1st time I noticed is when I was pulling my camper on vacation and the truck just shut off all the lights everything. I safely pulled over and then I tried to start it and it wouldn't start.. I then wiggled the key and then it started. I talk to other people that own rams and they say they have the same problem. So I talked to the dealer and they said the only thing they can do is replace the Ignition. Which could cost more than $600. Now I would think being that this is quite a common thing that Chrysler would take care of the problem before somebody gets hurt or even killed from their vehicle shouting off and not knowing what to do. There are videos on YouTube on how to Terra park and clean the Ignition but I don't think that is a good idea.

Key fob will randomly come loose when driving causing all systems to shut down. Shuts down fuel, steering, and power brakes. Any amount of vibration or small bump can cause it to shut down.

The WIN Module for the ignition system on my truck is faulty. There has been several time where I'm driving down the highway and the vehicle just shuts off completely. This disables my power steering and brakes. So I either have to shift into neutral and try to start the engine while rolling with a trailer hooked on behind me with no road shoulders to pull off on or if shoulders on road pull off and try to restart the truck then again. There has also been times when I start the truck that the dash lights just flash or the truck starts for a second and then shuts off again on its own with the key still turned to run. The dealer said that this has been happening a lot on these trucks and there is no recall for it. In my opinion this is a major safety hazard for myself and others traveling on the road.

The ignition shuts off when you hit a slight bump or touch the key. This is even when driving! The truck shuts off and losses complete power, brakes, steering and lights! This is a huge problem after Googling this is happening on 2009- 2019 ram truck models. We have had near misses while pulling a horse trailer and 5th wheel! This should be a recall it's very dangerous! Checking dodge Chrysler is aware of this issue because the 2020 models have different win modules and fobs. HELP

While pulling a trailer, integrated trailer brake controller stopped working and disabled the trailer brakes. All trailer lights worked, just no brakes. Showed red warning in dash and "CF" on brake controller after failure. No warning before failure. Checked connections and tested with another trailer. Even with no trailer, warning is on and trailer brakes are not functional. Created hazard to driver and other motorists by spontaneous loss of brakes. Online forums indicate this is not an isolated incident. More recently, now the trailer running lights have failed. Brake and turn signal lights work, but no running lights. No police report of inspections. Not yet repaired. Available for inspection.

THE INTEGRATED BRAKE CONTROLLER IS INTERMITTENT AT BEST. I PURCHASED A TRAILER AND IT HOOKED UP FINE. WORKED FINE TOWING UNTIL I DISCONNECTED THE TRAILER AND SEVEN PIN CONNECTOR. NOW THE CONTROLLER TELLS ME THERE IS NO TRAILER ON THE CONTROLLER AND THE DASH ALERTS. UPON PULLING THE TRAILER AGAIN THE CONTROLLER TELLS ME I'M NOT TOWING WHEN I AM. ??

Mileage: 5,000

AT APPROXIMATELY 11:30 PM, I HEARD A VEHICLE HORN HONKING OUTSIDE IN THE DRIVEWAY. GOT OUT OF BED TO INVESTIGATE. OBSERVED MY 2102 RAM 3500 DIESEL TRUCK WITH LIGHTS ON AND FLASHING AND HORN WAS HONKING. KEYS FOR TRUCK WERE IN THE HOUSE. WENT OUTSIDE WITH KEYS AND TRIED KEY-LESS ENTRY FOB TO OPEN THE CAB DOOR WITH NO SUCCESS. SMELLED SMOKE. OPENED DRIVERS SIDE DOOR WITH REGULAR KEY TO SEE LIGHTS ON DASHBOARD ALL LIT UP. OPENED THE HOOD TO SEE LOTS OF SMOKE AND OBSERVED GLOWING WIRING HARNESS NEXT TO DRIVER'S SIDE BATTERY. HARNESS WAS GLOWING ORANGE ALL THE WAY FROM THE FIREWALL TO THE FUSE BOX (POWER DISTRIBUTION MODULE) NEXT TO BATTERY. WENT INTO GARAGE TO GET WRENCHES AND FIRE EXTINGUISHER. DISCONNECTED DRIVER SIDE BATTERY BUT THE ELECTRICAL HARNESS WAS STILL GLOWING ORANGE AND SMOKING. NEXT, DISCONNECTED AUXILIARY BATTERY ON PASSENGER SIDE AND WIRING HARNESS STOPPED GLOWING AND BURNING. TRUCK WAS PARKED IN DRIVEWAY, IN FRONT OF GARAGE, NEXT TO THE HOUSE. KEYS WERE NOT IN THE VEHICLE AT THE TIME. VEHICLE WAS PARKED AND NOT RUNNING AT THE TIME. VEHICLE HAD NOT BEEN STARTED OR DRIVEN FOR APPROXIMATELY 2 WEEKS PRIOR TO THE SPONTANEOUS THERMAL EVENT. VEHICLE HAD APPROXIMATELY 56,500 MILES AT TIME OF THERMAL EVENT. MASSIVE SHORT CIRCUIT APPEARS TO HAVE ORIGINATED IN THE FUSE BOX (POWER DISTRIBUTION MODULE) UNDER THE HOOD, CAUSING ALL WIRES LEADING OUT OF THE MODULE TO SHORT CIRCUIT, CAUSING MASSIVE AND TOTAL ELECTRICAL SYSTEM FAILURE. REFERENCE NHTSA COMPLAINTS: 10926543 ' NOVEMBER 16, 2016 11084301 ' APRIL 10, 2018 11142816 ' OCTOBER 26, 2018

Mileage: 56,500

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED. LITHIA CHRYSLER JEEP DODGE OF MISSOULA (5001 GRIZZLY CT, MISSOULA, MT 59808) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000. *LN CONSUMER STATED IT HAPPENS WHEN TRUCK STOPS AND ALSO WHEN IT IS MOVING.*JB

Mileage: 114,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROADWAY AND WAITED FOR SEVERAL SECONDS BEFORE RESTARTING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE NHTSA HOTLINE TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 110,386.

Mileage: 110,386

WHILE DRIVING DOWN THE HIGHWAY/ROADS EVERY SO OFTEN THE TRUCK WOULD SHUT DOWN COMPLETELY. BEEN DOING THIS A COUPLE OF TIMES. LUCKILY I NEVER GOT INTO A WRECK BECAUSE OF THIS ISSUE. NOW THE TRUCK WON?T START AND IT HAPPENED AT HOME. AFTER TROUBLESHOOTING THE PROBLEM I HAVE FOUND THE WIRELESS IGNITION NODE TO BE BAD. AFTER A LITTLE RESEARCH ON THIS I CAME UP ON A RECALL FOR THE SAME PROBLEM AND THE SAME IGNITION SYSTEM ON OTHER DODGE?S AND WAS WONDERING WHY THE DODGE RAM WAS LEFT OUT. RECALL NUMBER R03/NHTSA 14V-373. *TR

Mileage: 161,000

WHILE DRIVING CHECK ENGINE LIGHT CAME ON, TOOK IT TO THE MECHANIC SHOWS MULTIPLE FAULT CODES. MECHANIC AND DEALER CANNOT FIND CAUSE OF CODES. REPLACED EVERY SENSOR AND COMPUTER 2 TIMES STILL HAS THE SAME CODES.

Mileage: 141,000

TRUCK SHUTS OFF AT RANDOM AT VARIOUS SPEEDS AND AFTER COASTING WILL START ITSELF UP AGAIN. THROWS EVERY LIGHT ON THE DASH ON INCLUDING TRAILER BRAKE MALFUNCTION BUT THROWS NO ECM CODES. I'M PRETTY SURE IT HAS TO DO WITH THE KEY FOB/STARTER RELAY RECOGNIZING THE KEY.

Mileage: 156,000

RADIO QUITS WORKING INTERMITTENTLY DOESN'T MATTER IF MOVING OR STILL

Mileage: 113,564

WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE STALLED. I LOST POWER STEERING, BRAKES, ALL ELECTRICAL, AND ENGINE POWER. EVERYTHING STOPPED WORKING AND WENT BLACK. LUCKILY I WAS NOT PULLING A TRAILER, HAVE TO STOP, OR TURN FAST. IF I WOULD HAVE, I WOULD HAVE CRASHED.*DT CONSUMER STATED FUEL PUMP FAILED AND IT HAD A BAD GROUND. ABOVE THE REAR AXLE. IT HAD ELECTRICAL ISSUES. BACKUP CAMERA BLACKED OUT, REVERSE LIGHTS COME ON AND STAY ON, LIGHTS AND BLINKERS FLICKER. *JB

Mileage: 118,000

WIN MODULES AND/OR IGNITION SWITCH RANDOMLY TURNS ENGINE OFF AND ALL ELECTRONICS INCLUDING TRAILER BRAKE CONTROLS. VEHICLE LOSS OF POWER BRAKES AND POWER STEERING. LOSS OF TRAILER BRAKE CONTROLS. I WAS DRIVING PULLING A 10,000LBS. TRAILER AND TRUCK WAS NEAR IMPOSSIBLE TO STOP. I WAS DRIVING DOWN THE HIGHWAY. GLAD I WASN'T DRIVING AROUND PEDESTRIANS, AND NO TRAFFIC, OR DRIVING INTO A CITY RUSH HOUR LIKE I USUALLY AM. NOW I DON'T PULL A TRAILER ANYMORE WITH THIS TRUCK BECAUSE I'M SCARED OF SMASHING SOMEONE OR SOMETHING. A LOT OF PEOPLE USE THESE TRUCKS AS COMMERCIAL VEHICLES AND TOWING AND THIS NEEDS ADDRESSES BEFORE SOMEONE GETS HURT OR KILLED. *DT*JB *DT*JB

Mileage: 195,000

I HAVE A 2012 RAM 3500 TRUCK AND THE IGNITION SWITCH IS FAULTY. I HAVE TO WIGGLE THE KEY TO ENGAGE THE CONTACTS OF THE SWITCH. THE TRUCK HAS LOST ELECTRICAL POWER WHILE DRIVING BECAUSE OF THE FAULTY SWITCH. RAM KNOWS OF THE ISSUE AND HAS A REPLACEMENT SWITCH THE ELIMINATES THE PHYSICAL CONTACTS IN THE SWITCH WHICH WILL NOT WEAR OUT OVER TIME. I PURCHASED THE TRUCK NEW AND IT ONLY HAS 45,000 MILES ON IT. I BELIEVE THIS IS A SAFETY ISSUE FROM A FAULTY DESIGN OF THE SWITCH. THANK YOU, [XXX]*DT*JB *DT*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 44,989

WHILE DRIVING DOWN THE ROAD THE REAR PASSENGER DOOR WINDOW SWITCH CAUGHT FIRE AND BEGAN FILLING THE VEHICLE WITH SMOKE, ALL WINDOWS WERE UP AT TIME OF FIRE. DRIVER WAS ABLE TO PULL OVER AND RIP DOOR PANEL OFF TO PUT OUT FIRE. *DT*JB

Mileage: 121,000

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE OFF, THE TOTALLY INTEGRATED POWER MODULE CAUGHT FIRE. THE CONTACT STATED THAT THEY KEY WAS NOT IN THE IGNITION AT THE TIME OF THE FAILURE. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE FLASHING, THE HORN WAS BEEPING, AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO UNLOCK THE VEHICLE DOORS MANUALLY, OPEN THE HOOD, AND PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE COLLISION CENTER INSPECTED THE VEHICLE AND FOUND THAT THE TOTALLY INTEGRATED POWER MODULE WAS BURNT. THE COLLISION CENTER REPLACED THE TOTALLY INTEGRATED POWER MODULE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 164,928. *DT*JB

Mileage: 164,928

RECENTLY, ON OCTOBER 9TH, 2018, I WAS TRAVELLING ON HIGHWAY 20 IN WASHINGTON STATE ACROSS THE NORTH CASCADES HIGHWAY. WHILE PULLING MY 27' TRAILER, MY TRUCK COMPLETELY SHUT DOWN ON TWO DIFFERENT OCCASIONS. I WAS DRIVING AT 55 MPH ON BOTH OCCASIONS. I REACHED DOWN TO TURN THE KEY AND EVERYTHING CAME BACK ON WHILE I WAS STILL IN MOTION. DURING MY TRIP, I REFUSED TO DRIVE MY TRUCK BECAUSE OF WHAT WAS HAPPENING WITH THE WIN MODULE. ON OCTOBER 23RD, WHILE RETURNING FROM THE TRIP, THE IGNITION DID NOT "ACT UP" ON ME. ON OCTOBER 25TH, I WAS DRIVING THE TRUCK TO MY LOCAL MECHANIC AND I WAS ACCELERATING OUT OF A ROUND-A-BOUT AND THE TRUCK COMPLETELY SHUT DOWN AGAIN. KNOWING THAT THE IGNITION SEEMED SENSITIVE, I REACHED DOWN AND WIGGLED THE FOB AND EVERYTHING CAME BACK ON. I HAD REACHED 35 MPH WHEN THIS HAPPENED. I MADE IT TO THE SHOP AND HAD THE WIN MODULE REPLACED AT A COST OF ABOUT $800, WHICH INCLUDED SOME SOFTWARE UPDATES AND AN ADDITIONAL FOB. IN TALKING WITH THE MECHANICS, JEFF AND GREG, THEY COULDN'T BELIEVE THERE WASN'T A RECALL ON THIS WIN MODULE AS THERE WERE ON OTHERS. HAVING YOUR IGNITION SHUT DOWN WHILE TRAVELLING DOWN A STEEP GRADE WHILE PULLING A TRAILER IS OF GREAT CONCERN TO ME AND MOST LIKELY OTHER PEOPLE AS WELL. I CERTAINLY HOPE THAT THIS WIN MODULE IS RECALLED AND TAKEN CARE OF BEFORE SOMEONE GETS HURT. I'VE ATTACHED A PICTURE OF THE WIN MODULE THAT WAS FAILING. (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Mileage: 87,400

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS AND HAULING A TRAILER. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER (VALUE FORD & CHRYSLER, 205 STATE HWY 9, MORRIS, MN 56267, (800) 568-5431) STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT VIN IS NOT VALID UPDATED 12/12/18*JB*JB

Mileage: 11,694

PICKUP ELECTRICAL SYSTEM WILL SHUT OFF WHILE DRIVING. REQUIRES TURNING THE IGNITION TO RESTART. DOES WHEN DRIVING ON SMOOTH OR BUMPY ROADS.

Mileage: 196,000

THE ELECTRONIC THROTTLE CONTROL LIGHT WILL ILLUMINATE AND TRUCK WILL LOOSE POWER. THIS USUALLY HAPPENS WHEN I TAKE OFF FROM A RED LIGHT (AROUND 10-15 MILES PER HOUR). IT HAS OCCURRED AS MUCH AS 3 TIMES IN A 20 MILE COMMUTE. BUT USUALLY AT LEAST ONCE. THE TRUCK WILL ALMOST ROLL TO A STOP AND THEN "SNAP OUT OF IT." SOMETIMES IT LAST FOR AS LITTLE AS 3 SECONDS, SOMETIMES AS MUCH AS 10 SECONDS. THIS STARTED A FEW WEEKS AGO, AND CONTINUES TO BE A PROBLEM. IT IS DANGEROUS AND I HAVE RESEARCHED THIS IS A COMMON PROBLEM WITH RAM TRUCKS.

Mileage: 142,000

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BERGERON AUTO - CHRYSLER DODGE JEEP RAM, 3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN).

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING OVER UNLEVELED LAND AT AN UNKNOWN SPEED, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES. THE DEALER (NORTHERN CHRYSLER, 23 W RAILROAD ST, CUT BANK, MT 59427, (406) 873-2200) DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE MANUFACTURER ISSUED A RECALL FOR OTHER YEAR, MAKE, AND MODEL VEHICLES CONCERNING THE ELECTRICAL SYSTEM, BUT NOT FOR THE CONTACT'S YEAR, MAKE, AND MODEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

PARKED IN MY DRIVEWAY OVERNIGHT NOT RUNNING. ALL INTERIOR LIGHTING INCLUDING DASH LIGHTING WENT OUT ALONG WITH EXHAUST BREAK, TOW HAUL, CARGO LIGHT. CRUISE CONTROL. AND HORN. UPON TAKING TO DEALER THEY SAID THE TIPM HAS FAILED AND NEEDED REPLACED AT A INSTALLED COST OF $1156.90

Mileage: 102,000

WHILE DRIVING MY SON TO DAYCARE THE TRUCK JUST SHUT OFF WHILE WE WERE DRIVING DOWN THE ROAD I HAD TO COAST OVER TO THE TURNING LANE PUT THE TRUCK IN PARK AND IT TOOK SEVERAL MINUTES TO GET THE TRUCK STARTED BACK CONTINUED ON OUR WAY PULLED INTO THE DAYCARE AND THE TRUCK DIED AGAIN AFTER I HIT A BUMP IN THE DRIVEWAY AND ALMOST HIT THE DUMPSTER PULLING INTO THE SCHOOL BECAUSE I LOST STEERING AND BRAKES THEN AFTER 10 MINUTES OF TURNING THE TRUCK ON AND OFF ON AND OFF ON AND OFF TRYING TO GET IT TO STAY RUNNING IT FINALLY STARTED SO I CALLED THE DEALERSHIP EXPLAIN TO THEM WHAT WAS GOING ON MADE AN APPOINTMENT TO BRING IT IN THAT DAY AND ON THE WAY THERE IT DIED AGAIN AFTER CROSSING OVER SOME RAILROAD TRACKS SO WHEN I GOT THERE THEY TOOK THE TRUCK AND THEN THEY CALLED ME TODAY JANUARY 5TH AND THEY TOLD ME THEY TOLD ME IT WAS THE WIND MODULE AND THAT IT WAS GOING TO COST $876 TO REPLACE IT. I'VE NOTICED SEVERAL RECALLS FOR THE SAME EXACT PROBLEM ON OTHER VEHICLE MODELS SO I'M INTERESTED IN KNOWING WHY IF THE SAME PROBLEMS OCCURRING ON OTHER VEHICLES WHY ISN'T MY TRUCK UNDER RECALL??

Mileage: 144,000

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

VEHICLE WAS PARKED FOR THE WEEKEND IN MY DRIVEWAY AND ON MONDAY MORNING ABOUT TO LEAVE FOR WORK THE TRUCK STARTED CRANKING OVER. THE TRUCK WAS LOCKED AND THE KEYS WERE INSIDE MY HOUSE. BEING A STANDARD WHILE IT WAS CRANKING IT WAS HEADING IN REVERSE. NO VISUAL FLAMES WERE SEEN BUT HEAVY WHITE SMOKE WAS POURING OUT FROM UNDER THE HOOD. HAD TO USE MANUAL KEY TO UNLOCK THE DOOR AND PUT TRUCK IN NEUTRAL, I THEN ROLLED THE TRUCK DOWN MY DRIVEWAY AND THEN UNHOOKED THE 2 BATTERIES AND SMOKING STOPPED. AFTER THINGS CLEARED I COULD SEE BURNT/MELTED PLUG ENDS FROM WIRING HARNESS TO FUSE BOX. THE TRUCK HAS BEEN AT DEALERSHIP FOR (6) WEEKS NOW. END OF WEEK 5 THEY GOT IT TO START UP BUT NOTHING ON THE COMPUTER PAST THE FIREWALL READS. TO DATE THEY HAVE REPLACED (3) WIRING HARNESSES, THE FUSE BOX AND A CLUSTER AND STILL AT A LOSS AT WHY COMPUTER WILL NOT READ ANYTHING. AS OF TODAY THE ENTIRE INTERIOR IS OUT OF THE TRUCK AND THEY ARE CHECKING EVERY CONNECTION, RELAY AND WHAT EVER ELSE THEY CAN TO GET IT FIXED. THERE WAS ALSO AN INSPECTOR THRU CHRYSLER CARE WHO INVESTIGATED IT BEFORE WORK WAS STARTED. THEY BASICALLY TOLD ME TO OPEN AN INSURANCE CLAIM. THANKS FOR THE HELP.

Mileage: 122,000

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE KEY WAS ENGAGED IN THE IGNITION. THE CONTACT INADVERTENTLY TOUCHED THE KEY AND THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT THE KEY HAD TO BE HELD IN VARIOUS POSITIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 125,000.

Mileage: 125,000

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION RECEIVER AND TRANSMITTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

Mileage: 144,000

ENGINE SHUTS OFF WHILE DRIVING. IGNITION SWITCH IS SO LOOSE THAT IT GETS STUCK BETWEEN RUN AND THE OFF POSITION AND IT MAKES FOR VERY FATAL DRIVING SITUATIONS. THE ENGINE SHUTS OFF WHILE DRIVING, WHILE PARKED, AND ANYTIME THE VEHICLE IS "BUMPED" UP AND DOWN. THERE WAS A NEAR CRASH ON A BUSY INTERSTATE BECAUSE OF IT. THIS IGNITION SWITCH IS THE SAME ISSUE THAT DODGE HAS RECALLED IN THEIR VANS, BUT IT ISN'T RECALLED IN MY RAM 3500 FOR SOME REASON. IT IS A FATAL FLAW THAT WILL EVENTUALLY CAUSE A SERIOUS ACCIDENT. DODGE HAS A FILE OF THIS AND REFUSES TO PAY FOR IT TO BE FIXED EVEN THOUGH THEY KNOW THAT IT CAN CAUSE A FATAL CRASH.

Mileage: 120,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE DEALER DID NOT SCHEDULE AN APPOINTMENT FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,322.

Mileage: 194,322

WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE WILL NOT START UNLESS ONE TURNS THE KEY FOB EXTREMELY HARD AND WIGGLING THE FOB WHILE TURNING. THE VEHICLE ALSO STALLS AFTER THE KEY IS RELEASED, AND STALLS WHILE TRAVELING DOWN THE ROAD.

Mileage: 58,000

THE 1ST TIME THIS HAPPENED WAS AS I WAS ROUNDING A CORNER, ONTO A ROAD I WAS TURNING ONTO. I PUSHED ON THE THROTTLE PEDAL AND NOTHING HAPPENED. THE PEDAL WAS DEAD !!! AFTER 2-3 SECONDS OF HOLDING THE PEDAL DOWN, THE ENGINE CAME TO LIFE AND SPED UP. SENSE THEN, THIS HAS HAPPENED MORE FREQUENTLY. WHEN STARTING FROM A STOP LIGHT, GOING AROUND CORNERS AND CURVES. IT HAPPENS AFTER LEAVING OFF THE THROTTLE, BEFORE PASSING, THEN A DEAD PEDAL TRYING TO SPEED UP TO PASS. THIS IS SPECIALLY DANGEROUS WHEN I AM PULLING MY 5TH WHEEL TRAILER AND NEED THE POWER TO HELP CONTROL THE TRUCK AND TRAILER !! HAVING THE CRUSE CONTROL ON OR OFF SEEMS NOT TO MAKE A DIFFERENCE. AFTER PRESSING AND GETTING A DEAD THROTTLE, THE POWER COMES BACK, AFTER HOLDING THE PEDAL DOWN FOR A FEW TO SEVERAL SECONDS. THIS MAY CAUSE AN ACCIDENT, BY A POSSIBLE REAR-END ACCIDENT FROM ANOTHER VEHICLE. I HAD THIS HAPPEN ON A 2000 FORD 250 DIESEL AND THE THROTTLE PEDAL WAS REPLACED AND IT SOLVED THE DEAD PEDAL SITUATION. I'M FRIGHTENED OF GET STRANDED IN THE MOUNTAINS OR IN THE DESERT AS I TRAVEL ACROSS THE USA, WHERE I CAN'T GET CELL PHONE RECEPTION FOR HELP.

Mileage: 46,000

RECALLS: P65 DIESEL FUEL HEATER, POTENTIAL FUEL LEAK AND FIRE. RAM DOES NOT HAVE PARTS TO FIX, REFUSES LOANER VEHICLE UNTIL PARTS ARE AVALIABLE. VEHICLE NOT SAFE TO DRIVE N49 LEFT TIE ROD, REQUESTED APPOINTMENT TO HAVE REPAIRED APPOINTMENT NEVER MADE BY DEALER. EMMISSION CONTROL PROBLEMS RELATED TO O2 SENSORS AND WIRING, PAID $387 TO HAVE REPAIRS MADE, NOT REPAIRED AND NOT UNDER WARRANTY ACCORDING TO RAM. ENGINE STOPS RUNNING REQUIRES CODE CLEARING THRU OBD2 SYSTEM TO GET RUNNING OUT OF "LIMP" MODE. DEALERS AWARE OF ISSUES, MULTIPLE TSB, BUT NO FIX WORKS.

Mileage: 60,000

DRIVING AT SPEED HIT BUMP OR KEY BRUSHED LEG(USUALLY WHEN GOING FROM ACCELERATOR TO BRAKE BUT NOT ALWAYS) & IGNITION TURNED OFF, HAD TO PUT IN NEUTRAL & RE START. THIS HAS HAPPENED ABOUT 10-15 TIMES AT SLOW SPEEDS AND AT HIGHWAY SPEEDS. THE DEALER COULD NOT DUPLICATE WHEN THE TRUCK WAS IN FOR SERVICE. ONLY HAVE MY HOUSE KEY & TRUCK KEYS ON KEY RING. THE LATEST INCIDENT HAPPENED LAST NIGHT DRIVING AT ABOUT 25 MPH ON A UNLIT, CURVEY, BUMPY ROAD IGNITION SHUT OFF LOST ALL POWER INCLUDING LIGHTS & I KNOW THAT THE KEY DID NOT HIT MY LEG BECAUSE THE KEYS WERE FLIPPED ON TOP OF THE IGNITION KEY(GENERALLY DO THIS ALL THE TIME). ORIGINALLY THIS HAPPENED AT RANDOM BUT IS NOW OCCURRING MORE FREQUENTLY. *JS

Mileage: 18,000

TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V635000 (FUEL SYSTEM: DIESEL AND ENGINE: ENGINE COOLING DIESEL. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ

WHILE DRIVING ON THE FREEWAY AT 50MPH WENT TO ACCELERATE TO PASS A TRUCK AND NOTHING HAPPENED. DEAD PEDAL, A BIG TRUCK WAS COMING UP BEHIND ME AND HE HAD TO HIT THE BRAKES AS I WAS NOW IN THE LEFT LANE. HE WENT TO THE RIGHT TO AVOID ME. THIS HAS HAPPENED COUNTLESS TIMES. DEALER CANNOT FIGURE OUT THE PROBLEM, AS NO CODES ARE SET. THEY HAVE REPLACED THE APPS, WHICH IS THE GAS PEDAL, THE BRAKE LIGHT SWITCH, THE ECM, THE EGR. NONE OF THESE MADE A DIFFERENCE. BEEN BACK AT LEAST TEN TIMES FOR THEM TO PUT TRUCK ON THERE COMPUTER, AND NO CODES. THEY SAY, CAN'T FIX WHAT THEY DON'T SEE. DEALER LEFT THE WORK ORDER OPEN FOR A LONG TIME SO NO EVIDENCE OF ALL THE COME BACKS WERE RECORDED. DEALER IS 40 MILES AWAY. TWICE IN ONE MINUTE, ONE TIME ONLY TRUCK WOULD NOT MOVE FROM A STOPLIGHT. THIS ONLY HAPPENED ONE TIME. I CAN MAKE THE TRUCK DO ITS DEAD PEDAL THING, BUT ITS OUT OF WARRANTY. IT HAS SOMETHING TO DO WITH THE EXHAUST BRAKE. IT SOUNDS LIKE THE BRAKE IS ON, PUMPING THE PEDAL DOES NO GOOD, JUST PUT IT TO THE FLOOR WAIT 3 OR MORE SECONDS AND WILL DOWNSHIFT AND OFF WE GO. LIKE I SAID, WHEN GOING TO PASS, MOVING INTO THE LEFT LANE ON A HILL AND NOTHING HAPPENS, JUST A LITTLE SCARY. I THINK IT IS A SAFETY ISSUE, IT COULD CREATE AN ACCIDENT. REAR ENDED.. *TR

Mileage: 46,840

IN AUGUST 2012 THE ENGINE WARNING LIGHT CAME ON. IT WAS TAKEN TO DODGE DEALER NUMEROUS TIMES FOR REPAIR. THEY WOULD RESET SAYING CHRYSLER WOULD NOT ALLOW REPAIRS. IN OCTOBER THE DODGE DEALER KEPT THE VEHICLE UNTIL A WEEK OR SO BEFORE CHRISTMAS 2012. THE ENGINE WARNING LIGHT HAS STAYED OFF. HOWEVER WITHIN A FEW DAYS OF THE VEHICLES RETURN, I RECEIVED A RECALL NOTICE REGARDING THE LEFT TIE ROD BALL STUD....WHICH COULD CAUSE CRASH WITHOUT WARNING. I IMMEDIATELY CALLED THE DODGE DEALER. HE SAID CHRYSLER WAS NOT SUPPLYING THE REPAIR PARTS. HE PUT ME ON A LIST. I HAVE CALLED THE DEALER MANY TIMES AND HE SAYS I AM AT THE TOP OF THE LIST FOR REPAIRS BUT CHRYSLER IS ONLY SHIPPING ONE OR TWO PARTS FOR THE REPAIRS PER MONTH. *TR

Mileage: 8,000

DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR

Mileage: 19,000

2012 DODGE RAM 3500 LARAMIE. CONSUMER STATES PROBLEM WITH THE BRAKE CONTROLLER *TGW THE CONSUMER STATED A DEALER HELPED HIM INSTALL A UNIVERSAL BRAKE CONTROLLER, BUT IT DID NOT WORK CORRECTLY. THE CONSUMER STATED HE WAS ABLE TO USE IT, WITH THE HAND CONTROL, BUT NOT THE FOOT CONTROL. THE BRAKES WOULD BECOME VERY HOT FROM TRYING TO STOP THE EQUIPMENT TRAILER WITHOUT THE BRAKE CONTROLLER WORKING PROPERLY. THE CONSUMER STATED WHEN THE BRAKES OVERHEATED, IT DAMAGED OTHER COMPONENTS. ALSO, THE HEADLIGHTS WOULD GO OUT AT RANDOM TIMES WHILE DRIVING AT NIGHT. THERE WAS AN ELECTRICAL BURNING SMELL EMITTING FROM THE VEHICLE. *JB THE CONSUMER ALSO STATED THE VEHICLE NEEDED A NEW WIRING HARNESS AND NEW AXLES. UPDATED 08/14/12

2012 DODGE RAM 3500 LARAMIE. CONSUMER STATES PROBLEM WITH THE BRAKE CONTROLLER *TGW THE CONSUMER STATED A DEALER HELPED HIM INSTALL A UNIVERSAL BRAKE CONTROLLER, BUT IT DID NOT WORK CORRECTLY. THE CONSUMER STATED HE WAS ABLE TO USE IT, WITH THE HAND CONTROL, BUT NOT THE FOOT CONTROL. THE BRAKES WOULD BECOME VERY HOT FROM TRYING TO STOP THE EQUIPMENT TRAILER WITHOUT THE BRAKE CONTROLLER WORKING PROPERLY. THE CONSUMER STATED WHEN THE BRAKES OVERHEATED, IT DAMAGED OTHER COMPONENTS. ALSO, THE HEADLIGHTS WOULD GO OUT AT RANDOM TIMES WHILE DRIVING AT NIGHT. THERE WAS AN ELECTRICAL BURNING SMELL EMITTING FROM THE VEHICLE. *JB THE CONSUMER ALSO STATED THE VEHICLE NEEDED A NEW WIRING HARNESS AND NEW AXLES. UPDATED 08/14/12