2012 RAM 3500 Steering Problems

Driving vehicle and lost the ability to steer. The inner drag link tie rod broke at pitman arm.

While driving, the vehicle will, if going over a bump, begin shaking uncontrollably, and render the driver helpless to remain in control of steering other than to slam on the brakes and hope another vehicle does not hit them. Vehicle ceases shaking when brought down to a slow rate of speed and then drives as normal. I have replaced multiple parts and cannot locate the problem. Happens frequently.

WHILE DRIVING DOWN THE HIGHWAY/ROADS EVERY SO OFTEN THE TRUCK WOULD SHUT DOWN COMPLETELY. BEEN DOING THIS A COUPLE OF TIMES. LUCKILY I NEVER GOT INTO A WRECK BECAUSE OF THIS ISSUE. NOW THE TRUCK WON?T START AND IT HAPPENED AT HOME. AFTER TROUBLESHOOTING THE PROBLEM I HAVE FOUND THE WIRELESS IGNITION NODE TO BE BAD. AFTER A LITTLE RESEARCH ON THIS I CAME UP ON A RECALL FOR THE SAME PROBLEM AND THE SAME IGNITION SYSTEM ON OTHER DODGE?S AND WAS WONDERING WHY THE DODGE RAM WAS LEFT OUT. RECALL NUMBER R03/NHTSA 14V-373. *TR

Mileage: 161,000

WHILE DRIVING DOWN THE HIGHWAY, THE VEHICLE STALLED. I LOST POWER STEERING, BRAKES, ALL ELECTRICAL, AND ENGINE POWER. EVERYTHING STOPPED WORKING AND WENT BLACK. LUCKILY I WAS NOT PULLING A TRAILER, HAVE TO STOP, OR TURN FAST. IF I WOULD HAVE, I WOULD HAVE CRASHED.*DT CONSUMER STATED FUEL PUMP FAILED AND IT HAD A BAD GROUND. ABOVE THE REAR AXLE. IT HAD ELECTRICAL ISSUES. BACKUP CAMERA BLACKED OUT, REVERSE LIGHTS COME ON AND STAY ON, LIGHTS AND BLINKERS FLICKER. *JB

Mileage: 118,000

WIN MODULES AND/OR IGNITION SWITCH RANDOMLY TURNS ENGINE OFF AND ALL ELECTRONICS INCLUDING TRAILER BRAKE CONTROLS. VEHICLE LOSS OF POWER BRAKES AND POWER STEERING. LOSS OF TRAILER BRAKE CONTROLS. I WAS DRIVING PULLING A 10,000LBS. TRAILER AND TRUCK WAS NEAR IMPOSSIBLE TO STOP. I WAS DRIVING DOWN THE HIGHWAY. GLAD I WASN'T DRIVING AROUND PEDESTRIANS, AND NO TRAFFIC, OR DRIVING INTO A CITY RUSH HOUR LIKE I USUALLY AM. NOW I DON'T PULL A TRAILER ANYMORE WITH THIS TRUCK BECAUSE I'M SCARED OF SMASHING SOMEONE OR SOMETHING. A LOT OF PEOPLE USE THESE TRUCKS AS COMMERCIAL VEHICLES AND TOWING AND THIS NEEDS ADDRESSES BEFORE SOMEONE GETS HURT OR KILLED. *DT*JB *DT*JB

Mileage: 195,000

WE WERE TURNING AROUND IN A PARKING LOT WHEN WE HEARD A BANG COME FROM THE FRONT OF THE TRUCK. THE STEERING WHEEL THEN HAD NO RESISTANCE, WE THEN PUT THE TRUCK IN PARK, EXITED THE VEHICLE, SAW THAT THE LOWER END OF THE STEERING DRAG LINK BALL JOINT HAD SHEARED OFF. THEN WE PARKED THE VEHICLE AND WAITED FOR A TOW.

Mileage: 143,500

ALL 4 BALL JOINTS HAVE REQUIRED REPLACING WITHIN THE FIRST 4 YEARS OF THE LIFE OF THE TRUCK.

Mileage: 123,700

NOVEMBER, 2015, THE TIE ROD ASSEMBLY WAS REPLACED UNDER RECALL ON MY 2012 RAM 3500 DIESEL. ON MAY 29, 2017 THE TIE ROD ASSEMBLY FAILED CAUSING LOSS OF STEERING CONTROL IN THE TRUCK. FORTUNATELY IT WAS IN TOWN AT 35 MPH AND I WAS ABLE TO STOP THE VEHICLE WITHOUT ACCIDENT OR INJURY. RAM SERVICE REPLACED THE TIE ROD ASSEMBLY BUT WITH THE SAME TYPE RECALL REPLACEMENT PARTS THAT FAILED 2 1/2 YEARS AFTER REPLACEMENT. I DO NOT FEEL CONFIDENT IN THE SAFETY OF THIS VEHICLE STEERING RELIABILITY.

Mileage: 130,000

HISSING NOISE COMING FROM HYDROBOOST AREA. WHILE DRIVING AND WHEN STOPPED WITH ENGINE RUNNING THERE IS A HISSING NOISE UNDER THE DASH. DEPRESSING THE BRAKES, THE NOISE QUIETS. WHEN TURNING THE STEERING WHEEL, THE NOISE QUIETS. UPON FURTHER INVESTIGATION THE NOISE IS COMING FROM THE HYDROBOOST AREA.

Mileage: 96,000

EXCESSIVE STEERING WHEEL PLAY (+/- 3") AND ROAD WANDER. ADJUSTMENT WAS MADE TO THE STEERING GEAR BOX, BUT SYMPTOMS RETURNED AFTER 1 WEEK (APPROX. 200 MILES). SUSPECT BAD STEERING GEAR BOX.

Mileage: 72,000

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING DOWN A HILL AT 65 MPH, THE CONTACT HEARD A CLUNKING NOISE. UPON INSPECTION, HE NOTICED THAT THE POWER STEERING PUMP MADE THE CLUNKING NOISE. THE CONTACT SEARCHED UNDERNEATH THE HOOD AND NOTICED LEAKAGE FROM THE STEERING GEAR BOX. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX WAS LEAKING AND THAT THE VEHICLE NEEDED TO BE TAKEN TO A CHRYSLER DEALER. THE VEHICLE WAS TOWED TO ANCHORAGE CHRYSLER DODGE JEEP RAM CENTER (LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501 (907) 276-1331) WHERE IT WAS DIAGNOSED THAT THE PITMAN ARM WAS DAMAGED AND LOOSE AND THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 81,000. UPDATED 10/17/17*LJ THE CONSUMER STATED INDEPENDANT MECHANIC FLUIDS ARE BELOW CERTAIN FLUID LEVEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 81,000

PART 01: NOTICED PREMATURE INBOARD FRONT TIRE WEAR AND CUPPING ON BOTH LH AND RH FRONT TIRES AT AROUND 28000 MILES. PART 02: EXPERIENCED "DEATH WOBBLE" (UNCONTROLLABLE SHAKING OF VEHICLE, SEVERE SHAKING OF STEERING WHEEL, INABILITY TO STEER VEHICLE) AT APPROX 34500 MILES. THIS HAPPENED WHEN CROSSING RAILROAD TRACKS AT APPROXIMATELY 40 MPH. SHAKING STOPPED WHEN I BROUGHT THE TRUCK TO A COMPLETE STOP IN THE ROADWAY, WHICH NEARLY CAUSED AN ACCIDENT WITH A SEMI TRUCK FOLLOWING BEHIND. PART 03: TOOK VEHICLE TO TIRE SHOP TO PURCHASE 2 NEW FRONT TIRES, AND ALSO ASKED FOR STEERING ALIGNMENT. WAS TOLD AND SHOWN BY TIRE SHOP THAT ALIGNMENT COULD NOT BE PERFORMED DUE TO DEFECTIVE/WORN/LOOSE FRONT BALL JOINTS (BOTH SIDES, UPPER AND LOWER). VEHICLE HAS 35200 MILES WHEN NEW TIRES PURCHASED. TIRE SHOP SUGGESTED THAT ROOT CAUSE OF "DEATH WOBBLE" MIGHT BE DEFECTIVE BALL JOINTS. TIRE SHOP CONFIRMED PREMATURE TIRE WARE WAS CAUSED BY DEFECTIVE BALL JOINTS.

Mileage: 34,500

VIOLENT VIBRATION AT HIGHWAY SPEED. VIBRATION STOPPED AFTER BRINGING TRUCK TO A HALT.

Mileage: 20,000

MY 2012 RAM 3500 IS SUBJECT TO THE BUYBACK COURT SETTLEMENT AGREEMENT. MY PROBLEM IS THAT I WISH TO PROCEED WITH THIS OPTION TO HAVE MY DEFECTIVE RAM SOLD TO THE BUYBACK BUT OVER THE LAST 15 MONTHS OF JUST TRYING TO PROCEED THE WHOLE SYSTEM IS 100% CORRUPT, CROOKED, FRAUD , CRIMINAL MISCONDUCT AND I WISH TO PROCEED NOW STILL UNABLE TO HAVE ANYONE HELP OR ASSIST WITH MY TRUCKS BUYBACK, YES IT'S STILL MY DAILY DRIVER AND I WANT THE WORLD TO KNOW THIS CLASS ACTION COURT SETTLEMENT IS AND WAS A TOTAL SCAM ,FAKE ,FRAUD , PRESS PLEASER YET CROOKED AREA PERIOD AND I AM SO SORRY TO SAY THIS BUT I CALLED EVERYONE FROM CRYSLER ,FIAT , DODGE ,RAM THE DEALERS EVERYONE AND ALL SAID SAME TO MY DESIRE TO PURSUE MY BUYBACK RIGHTS ( WE DO NOT KNOW ANYTHING OF HOW THIS WORKS OR HOW TO PROCEED WITH REPURCHASE . ABSOLUTELY EVERYONE I CALLED TO INCLUDE HE VERY NAMES LISTED UNDER THE SETTLEMENT AND ALL REMAIN UNKNOWLEDGED TO HOW THIS WORKS. TALK ABOUT MAJOR CORPORATE SCANDALS BUT MORE CRIMINAL INTENT IS WHY IS THERE NO ONE ANSWERING TO THE COURTS OR SETTLEMENT OF SATISFACTORY BUYBACKS ..? I KNOW WHY SADLY. TYPICAL GOVERNMENT,CORPORATE CORRUPTION!!! IT'S NOW FEBRUARY 2017 TWO YEARS FROM THE BUYBACK COURT ORDER AND WELL I STILL HAVE MY UNSAFE RAM 3500 WHICH NOW IS VERY UNSAFE TO DRIVE YET HOW IRONIC NO ONE HAS A DAM CLUE OF HOW OR WHAT TO DO WITH THIS AGREEMENT. I PLAN TO TAKE THE WHOLE INVOLVED SYSTEM TO COURT TO ANNOUNCE WORLDWIDE OF THIS MAJOR CONSPIRACY TO DEFRAUD APROX A MILLION VICTIMS AS THEY ARE ALL TOSSED TO GUTTER THE DAY AFTER THE BIG PRESS ANNOUNCED THIS HUGE BUYBACK.

DRIVING ON INTERSTATE AT 65 MPH. AFTER HITTING AN ELEVATION BUMP WHERE A BRIDGE AND MAIN HIGHWAY JOIN THE STEERING IMMEDIATELY BEGAN TO SHIMMY VIOLENTLY. LOSS OF CONTROL WAS POSSIBLE. I BELIEVED I HAD A BLOWOUT OR STEERING LINKAGE FAILURE. I PUT ON THE 4 WAY FLASHERS AND MANAGED TO MAKE MY WAY TO THE EMERGENCY LANE. THE SHIMMY DISCONTINUED AFTER I SLOWED BELOW 40 MPH.. THIS COULD HAVE EASILY CAUSED A DISASTROUS AND EVEN FATAL SITUATION. THIS VEHICLE IS SOMETIMES USED TO TOW A 5TH WHEEL RV. IN ADDITION, THE VEHICLE WAS PURCHASED NEW, HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS APPROXIMATELY 21,000 MILES ON THE ODOMETER. THIS IS IN LINE WITH THE "DEATH WOBBLE" INFORMATION I FOUND ON LINE. THIS IS VERY SCARY AND UNACCEPTABLE!! I WAS ON A STRAIGHT STRETCH OF HIGHWAY AT THE TIME.

Mileage: 21,000

WHILE TRAVELLING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH, I CROSSED OVER A SMALL OVERPASS THAT WENT OVER A STREAM. AT THE TRANSITION POINT OF THE PAVEMENT TO BRIDGE, THE FRONT END STARTED SHAKING UNCONTROLLABLY. I COULD BARELY HOLD THE WHEEL AND GUIDE THE TRUCK TO THE SIDE OF THE ROAD. I HAD TO SLOW DOWN TO APPROXIMATELY 10-15 MPH BEFORE I WAS ABLE GAIN CONTROL.

Mileage: 41,000

THE VEHICLE WAS STOPPED, THE STEERING WHEEL WAS TURNED AND THE BALL JOINT BETWEEN THE STEERING BOX AND THE FRONT SUSPENSION SNAPPED MAKING A HUGE BANG NOISE.

Mileage: 98,000

I HAVE REPORTED THIS BEFORE BUT IT KEEPS HAPPENING! I PAID 46,000 FOR A USED 2012 RAM 3500 WITH ONLY 35,000 MILES ON IT AND ITS A PIECE OF JUNK. IN AND AROUND TOWN THE STEERING IS FINE BUT ON HIGHWAY DRIVING THE TRUCK STEERING WHEEL STARTS SHAKING UNEXPECTEDLY. IT TAKES BOTH HANDS TO KEEP IT ON THE ROAD AND THE VIBRATION WILL NOT STOP UNTIL YOU GET THE TRUCK STOPPED. I WAS TOLD THAT THIS WAS HAPPENING BECAUSE I HAD OFF ROAD TIRES. I SPENT CLOSE TO $1,000 AND CHANGED TO THE FACTORY SPEC TIRES. THIS DID NOT SOLVE THE ISSUE! IT KEEPS HAPPENING ON HIGHWAY DRIVING. THE DODGE DEALERS REFUSE TO ACKNOWLEDGE THIS HAS A MANUFACTURE DEFECT SOMEWHERE IN THE FRONT END. I AM AFRAID TO TOW ANYTHING OR HAVE MY FAMILY RIDE WITH ME IN THE TRUCK. THIS ISSUE MUST BE INVESTIGATED AND RAM HELD ACCOUNTABLE TO COME UP WITH A SOLUTION! *TR

Mileage: 51,000

2012 RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT FRONT STEERING JOINT DAMAGES AND VEHICLE BUY-BACK PROGRAM ISSUES. *SMD THE CONSUMER STATED THE LEFT FRONT STEERING JOINT SNAPPED OFF, AS HE WAS DRIVING 5 MPH. *JB *JS

THIS IS THE SECOND TIME I REPORTED THIS ISSUE. ON AUGUST 26 THE FRONT END STARTED VIBRATING UNEXPECTEDLY WHEN HITTING A MINOR ROUGH PATCH IN THE ROAD. I WAS ON VIRGINIA 81 HEADING NORTH OF ROANOKE TRAVELING AT ROUGHLY 70 MPH. THIS REQUIRED ME TO HAVE A DEATH GRIP ON THE STEERING WHEEL TO KEEP IT ON THE ROAD UNTIL I COULD SLOWLY APPLY THE BRAKES AND GET TO THE SIDE OF THE ROAD. VIBRATION STOPPED AFTER COMING TO A COMPLETE STOP, AT THAT POINT YOU COULD REENTER THE HIGHWAY AND IT MIGHT NOT HAPPEN AGAIN FOR A FEW DAYS. THE LOCAL DODGE DEALER SAID THE TIE-ROD WAS REPLACED ON A RECALL AND THAT WAS ALL THEY WOULD DO UNTIL FURTHER NOTICE. AS SUGGESTED BY A DEALER, A MONTH AGO I REPLACED ALL FOUR TIRES TO FACTORY SPECIFICATIONS THINKING THIS MIGHT HELP. IT HAS NOT! NO ONE SEEMS TO KNOW WHAT THE STEERING PROBLEM IS NOR DO THEY CARE UNTIL THEY ARE FORCED BY THE NHTSA TO ADDRESS THE ISSUE ON THE 2012 RAM 3500. THIS IS A MAJOR SAFETY RECALL ISSUE THAT WILL EVENTUALLY GET SOMEONE KILLED!

Mileage: 49,877

DEATH WOBBLE SEEMS WHEN I HIT A SMALL REPAIR IN THE ROAD AT THE RIGHT ANGLE I GET THE DEATH WOBBLE WITH NO CONTROL OF THE TRUCK. I HAVE TO PULL OVER AND ALMOST STOP BEFORE IT IS OK AGAIN. I PULL A 40' 5TH WHEEL WITH MY WIFE IN THE TRUCK MOST OF THE TIME. IT HAS HAPPENED SEVERAL TIMES WHEN PASSING A SEMI WITH ME HAVING TO PULL INTO THE MEDIA TO STOP THE WOBBLE. I HAVE TAKEN TO SEVERAL REPAIR PLACES AND THEY TELL ME NOTHING WRONG IT'S THE DODGE TRUCK. DEALER REPLACED A BAR ON THE FRONT END BUT DIDN'T DO ANYTHING DOESN'T MATTER HOW FAST I AM GOING OVER 40MPH. I AM AFRAID TO DRIVE THIS TRUCK BUT CAN'T AFFORD TO GET ANOTHER. MY WIFE WILL NOT DRIVE IT BECAUSE OF THIS PROBLEM. I HAVE PURCHASED DIFFERENT NAMES OF TIRES, REPLACED THE STABILIZER SHOCK AND NOW GOING TO ADD A STEERING BOX STABILIZER

Mileage: 50,000

WHEN DRIVING DOWN THE HIGHWAY, ANY TIME THE VEHICLE HITS A DISCONTINUITY SUCH AS GROOVES MADE BY HEAVY TRUCKS, THE VEHICLE DRIVES ERRATICALLY AND TRIES TO MOVE SUDDENLY INTO THE OTHER LANE OR OFF THE ROAD. I BROUGHT IT INTO THE DEALER PRIOR TO WARRANTY EXPIRING AND THEY MISDIAGNOSED IT TO BE A REAR END PROBLEM AND TOLD ME I HAD TO BUY A REAR STABILIZER. I BROUGHT IT BACK AGAIN AND THEY COULD NOT FIGURE OUT WHY. I BROUGHT IT TO 2 OTHER SHOPS AND ANOTHER DEALER. THE 2ND DEALER SAID THE WHOLE FRONT END WAS NEEDING TO BE REPLACED BUT NOW THE WARRANTY EXPIRED. I HAD PURCHASED AN EXTENDED WARRANTY AND THEY COVERED PART OF IT BUT THEY ARE NOT AFFILIATED WITH DODGE. THIS DID NOT FIX THE PROBLEM. I HAVE CALLED THEIR CUSTOMER SERVICE LINE NUMEROUS TIMES THEY REFUSE TO LET ME TALK TO A MANAGER. THEY SAY I NEED TO BRING IT BACK TO THE DEALER BUT THEY SAY THE WARRANTY IS EXPIRED AND THEY WILL NOT COVER IT.

Mileage: 24,000

I LIVE IN WARRENTON, VA. ON JULY 23 MY WIFE AND I WERE HEADING SOUTH ON VIRGINIA HIGHWAY 81. MY 2012 RAM 3500 AT ROUGHLY 65 MPH THE FRONT END STARTED SHAKING SO VIOLENTLY THAT I ALMOST LOST CONTROL. THIS HAPPENED AT LEAST 3 TIMES DURING OUR TRIP TO OUR VACATION HOME. ONCE IT STARTED THE ONLY WAY TO STOP IT WAS TO EASE UP ON THE ACCELERATOR UNTIL THE SPEED DROPPED TO AROUND 25 MPH. THE LOCAL DEALERS HAVE NO IDEA WHAT IS WRONG!

Mileage: 47,000

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE FUEL/PROPULSION SYSTEM AND STEERING. HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING 72 MPH WITH CRUISE CONTROL ON, I HIT A BUMP IN THE ROAD AND THE TRUCK STARTED SHAKING VIOLENTLY, I THOUGHT I WAS GOING TO LOSE CONTROL. I HIT THE BRAKES AND HEADED TO THE SHOULDER TO GET OFF OF THE BUSY INTERSTATE. WHEN I SLOWED DOWN, ALL OF A SUDDEN THE SHAKING STOPPED AND I CONTINUED ON MY WAY.

Mileage: 64,500

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING, WHILE DRIVING APPROXIMATELY 58-74 MPH. IN ADDITION, THE VEHICLE EXPERIENCED THE SHAKING WHEN THE VEHICLE WAS DRIVEN OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD STEERING STABILIZER, CONTROL ARM, TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 04/07/16*LJ UPDATED 05/11/18*JB *TR

Mileage: 32,000

I HAVE OPTED FOR THE BUYOUT OPTION AND THE WAY THIS HAS BEEN HANDLED IS UNACCEPTABLE. I WAS EMAILED ON OCTOBER 26 WITH A BUYBACK OFFER. I ACCEPTED, AND FAXED THE PAPERWORK TO THEM THE NEXT DAY. NO ONE HAS EVER CALLED ME BACK. I CALLED THE IMPARTIAL SERVICES PHONE NUMBER AND ASKED FOR AN UPDATE. THEY COULD NOT TELL ME WHEN THIS PROCESS WOULD BE FINALIZED. IN MY OPINION, I WOULD THINK THAT I COULD BE INFORMED OF WHATS GOING ON THROUGHOUT THE PROCESS, AND THE BUYBACK IS TAKING WAY TO LONG. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE BECAUSE OF THE RECALLS THAT WERE NOT REPAIRED. THIS LEAVES ME WITHOUT A VEHICLE UNTIL THIS PROCESS IS FINALIZED.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE DEALER DID NOT SCHEDULE AN APPOINTMENT FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,322.

Mileage: 194,322

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK VIOLENTLY INTERMITTENTLY WITHOUT WARNING. THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

I HAVE HAD THE SO CALLED " DEATH WOBBLE" 4 TIMES NOW ON MY TRUCK. I HAVE TAKEN IT TO THE DEALERSHIP TO BE REPAIRED 3 TIMES AND I'M WAITING TO TAKE IT AGAIN TODAY. THEY SAID THEY HAVE FIXED IT EACH TIME BUT OBVIOUSLY THEY HAVEN'T. OUT OF THE BLUE AT 60 TO 65 MPH THE TRUCK STARTS SHAKING VIOLENTLY AND THERE IS NO STOPPING IT UNTIL IT STOPS ON IT'S OWN. HITTING THE BRAKES, LETTING OFF THE GAS OR FLOORING IT (AS THE DEALERSHIP TOLD ME TO DO) WHEN THEY SUPPOSEDLY FIXED IT LAST TIME DOESN'T HELP. I AM SO AFRAID THAT SOMETHING BAD IS GOING TO HAPPEN. I AM SCARED EVERY TIME I DRIVE THIS TRUCK AND THEY JUST KEEP TELLING ME NOTHING IS WRONG. I HAVE ALSO CONTACTED CHRYSLER TO HAVE THEM BY BACK THE TRUCK BUT THEY SAID IT HAS HAD THE RECALL DONE ON IT SO IT'S NOT ELIGIBLE. WELL WHY DOES THIS KEEP HAPPENING THEN.

Mileage: 25,500

TRUCK HAD ACCIDENT STEERING JUST LIKE LOCK UP AND MAKES SINCE WHY ACCIDENT ACCURED FROM RECALLS ON STEERING AND AIR BAGS DID NOT GO OFF NOW INNSURANCE CO MADE IT A REBUILT OR SALVAGE TITLE SO FCA HAS THE BUY BACK PROGRAM BUT WILL GET A DEDUCTION IN PRICE FOR BUY BACK THERE HAS BEEN 0 RECALLS DONE IF WE HAD KNOWN OF RECALLS ACCIDENT COULD OF BEEN PREVENTED WOULD LIKE TO GET REPAIRED OR BUY BACK.

Mileage: 32,000

HIGHWAY DRIVING MOSTLY. GOING THROUGH TIRES. TIRES KEEP GETTING CHOPPED. WE HAUL HEAVY LOADS AND WORRY THE VEHICLE IS NOT SAFE FOR THE TYPE OF BUSINESS WE DO. BUT WE CAN'T GET RID OF IT BECAUSE OF ALL THIS RECALL. THE PREVIOUS OWNER HAD PART OF THE RECALL ADDRESSED BUT WE STILL FEEL THE VEHICLE IS NOT SAFE. WE SEE SIGNS OF WEAR AND DAMAGE THAT SHOULD NOT BE. LIKE THE CHOPPED TIRES.

Mileage: 95,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE DELAY IN SCHEDULING THE RECALL REPAIR APPOINTMENTS FOR THE THREE RECALL REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V459000, (AIR BAGS), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 13V529000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE REVERSING 5 MPH INTO THE DRIVEWAY, THE TIE ROD COMPLETELY FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING THE MANUFACTURER TO ASSIST WITH THE TOWING OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

Mileage: 119,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND THE REAR END VIBRATED. THE CONTACT ALSO STATED THAT THE FRONT END WAS VIBRATING WHILE DRIVING AT ANY SPEED. AS A RESULT OF THE FAILURE, THE TIRES WERE REPLACED ON FOUR OCCASIONS. THE CONTACT STATED THAT UNDER THE MANIFOLD INTAKE THAT THERE WAS AN EXHAUST LEAK AND THERE WAS A FUEL ODOR. IN ADDITION, THE FUEL GAUGE FAILED TO FUNCTION. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT AN ABNORMAL POPPING NOISE WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.

Mileage: 7,000

S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE COMPLAINT CONCERNING FIAT CHRYSLER AUTOMOBILE'S (FCA) VIOLATIONS OF THE CONSENT ORDER AND THE SAFETY ACT. *SMD THE CONSUMER WAS UNSUCCESSFUL AT GETTING RECALL # 13V529000 RECTIFIED. *JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE FAILURE RECURRED ON SIX DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Mileage: 38,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.

HAD MY RAM TRUCK ALIGNMENT DONE 10 TIMES AND IT STILL PULL TO THE RIGHT AS SOON AS I LET GO OF THE STEERING WHEEL. EVERYTIME THEY TEST DRIVE IT THEY SAID ITS FINE. THEY SAID ITS THE CROWN OF THE ROAD. BUT ITS NOT ITS SOMETHING TO DO WITH THE STEERING RACK OR COMPONENTS. IT HAS LESS 32000 MILES AND BEEN DOING THIS SINCE 2476 MILES. I HAVE HAD IT TO 4 DIFFERENT ALIGNMENT SHOP AND EVERYTIME THEY SAID IT WAS A LITTLE OFF. DIDNT GET EVEN 3 BLOCKS AND IT STILL PULLED TO THE RIGHT AND THE STEERING WHEEL IS ALWAYS OFFSET TO THE RIGHT INSTEAD OF STRAIGHT ACROSS.

Mileage: 11,259

HAVE 2 RECALLS THE STEERING 1 WAS LAST YEAR CALL AND TALK SEVERL TIME, ALSO HAVE FUEL TANK HEATER BEEN SENCE BEGINNING OF THIS YEAR. WAS TOLD BOTH ON BACK ORDER AND NEVER SEEM HAVE THEM COME IN SO CAN GET THEM TAKEN CARE OF. I WOULD THINK THIS BE A BIG SAFTY PROBLEM.

Mileage: 10,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE VEHICLE BOUNCED UP AND DOWN APPROXIMATELY TWENTY TIMES. IN ADDITION, THE POWER STEERING AND THE BRAKES FAILED. THE CONTACT MANEUVERED OFF THE ROAD AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING BAR FRACTURED AND THE FOUR WHEEL DRIVE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.

Mileage: 4,200

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND VEERED FROM THE LEFT TO THE RIGHT LANE WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LINK BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,800.

Mileage: 37,800

ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE SPOKEN TO ANOTHER INDIVIDUAL THAT THIS HAPPENED TO ALSO. UPDATED 09/17/15*LJ UPDATED 11/02/2017*CN

Mileage: 42,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 AND 14V635000 (STEERING, ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT BROUGHT THE VEHICLE TO THE DEALER FOR THE TIE ROD REPLACEMENT; HOWEVER, THE VIN SHOWED THAT THE VEHICLE NEVER RECEIVED A RECALL REPAIR. THE PARTS TO REPAIR THE ELECTRICAL CONNECTORS OF THE DIESEL FUEL HEATER WERE UNAVAILABLE AND THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TRAVELING ON HIGHWAY AT APROX 65 MPH, WHEN APPROACHING AN OVERPASS THE SURFACE HEIGHT OF THE LANES SHIFTED UP (BUMP). THE FRONT END OF THE TRUCK STARTED SHAKING UNCONTROLLABLY, STEERING WHEEL WAS YANKED FROM MY HANDS. I HAD TO SLOW DOWN TO GAIN CONTROL, WHICH CAUSED THE VEHICLES BEHIND ME TO SLAM ON THERE BRAKES AND VEER OFF AGGRESSIVELY TO AVOID HITTING MY TRUCK. TERRIFYING AND EMBARRASSING EVENT.

Mileage: 41,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALLS: P65 DIESEL FUEL HEATER, POTENTIAL FUEL LEAK AND FIRE. RAM DOES NOT HAVE PARTS TO FIX, REFUSES LOANER VEHICLE UNTIL PARTS ARE AVALIABLE. VEHICLE NOT SAFE TO DRIVE N49 LEFT TIE ROD, REQUESTED APPOINTMENT TO HAVE REPAIRED APPOINTMENT NEVER MADE BY DEALER. EMMISSION CONTROL PROBLEMS RELATED TO O2 SENSORS AND WIRING, PAID $387 TO HAVE REPAIRS MADE, NOT REPAIRED AND NOT UNDER WARRANTY ACCORDING TO RAM. ENGINE STOPS RUNNING REQUIRES CODE CLEARING THRU OBD2 SYSTEM TO GET RUNNING OUT OF "LIMP" MODE. DEALERS AWARE OF ISSUES, MULTIPLE TSB, BUT NO FIX WORKS.

Mileage: 60,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL 13V529000 STILL NOT PERFORMED. HAVE BEEN ON WAITING LIST FOR ALMOST A YEAR. NO PARTS AVAILABLE???? *TR

THIS RECALL HAS BEEN OUR FOR OVER 6 MONTHS FOR THE LEFT TIE ROD. THERE HAVE BEEN REPORTED FAILURE OF THIS UNIT LEADING TO LOSS OF STEERING CONTROL. I TRIED TO SCHEDULE A RECALL APPOINTMENT WITH MY DEALER, TOWBIN DODGE TO HAVE THE PARTS REPLACED UNDER THIS RECALL. I WAS TOLD THAT I WAS NUMBER 42 ON THE LIST 6 MONTHS AGO!! I AM NOW NUMBER 24. THE PACE OF REPLACEMENT IS CRIMINAL. THERE IS NO REASON THIS CAN'T BE DONE FASTER SPECIFICALLY WITH SUCH A CRITICAL STEERING COMPONENT... *TR

Mileage: 5,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN I ASKED DEALER ABOUT THIS RECALL, THE DEALER (SERVICE) CLAIMED THEY COULD NOT GET THE PART FROM MANUFACTURER. CAN YOU SEND THE PART TO ME AND I CAN TAKE IT OVER TO HAVE FIXED. I LIVE AND DRIVE IN ALASKA AND IF THIS IS AN ISSUE THEN I AM KIND OF SCARED. RECALL ID (?) N49/NHTSA 12V-529 SPECIFIC: CG203138 N49 *TR

2012 DODGE RAM. CONSUMER WRITES CONCERNING NOT BEING ABLE TO GET RECALL REPAIRS. *TGW RECALL # 13V529000. *JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

MY VEHICLE IS SUBJECT TO RECALL N49/NHTSA 13V-529 RE: LEFT TIE ROD. I RECEIVED NOTICE OF RECALL QUITE SOME TIME AGO. I CALLED MY LOCAL DEALER, LITHIA DODGE OF MISSOULA, MT AND GOT ON "THE LIST" OF PERSONS WHO ARE SUBJECT TO THE SAME RECALL BUT WE ARE ALL WAITING FOR PARTS. I THINK I GOT ON THE LIST IN DECEMBER. I HAVE FOLLOWED UP ONCE OR TWICE WITH THE DEALER AND THEY TELL ME THEY ARE STILL WAITING ON PARTS FROM DODGE TO SATISFY THIS RECALL. PLEASE LOOK INTO THIS AND TELL ME WHAT MY RIGHTS ARE. THANK YOU. *TR

2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO TIE ROD ASSEMBLY RECALL ISSUES. *SMD THE CONSUMER ALSO EXPERIENCED LOSS OF POWER. THE CONSUMER STATED THERE WERE TIMES, WHERE HE COULDN'T OBTAIN A SPEED GREATER THAN 40 MPH. ALSO, HE WAS EXPERIENCING POOR FUEL ECONOMY. *JB

VEHICLE INSPECTED IN JUNE '14 BY CLOSEST DEALERSHIP, 90 MILES ONE WAY, AS RECALL NOTICE REQUIRES SERVICE REP REPORTED REPLACEMENT REQUIREMENT AND WILL INFORM ME WHEN PARTS ARRIVE. NO REPLY, CALLED SERVICE CENTER SEPT 8 TO BE TOLD THEY STILL DO NOT HAVE PARTS FROM CHRYSLER. I CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 1-800-853-1403, TALKED TO "DENNIS" WHO STATED PARTS ARE NOT READLY AVAILABLE AND SOMEWHAT BLAMED THE DEALERSHIP AND DIDN'T KNOW WHEN PARTS WOULD BE SENT. I TRAVEL BAJA MEXICO AND EXPECTED THIS TO BE REPAIRED PRIOR TO OCT 15 IS THERE TRULY A PROBLEM OR NOT? *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I PURCHASED MY VEHICLE NEW AND WAS NOT NOTIFIED ABOUT A RECALL FOR THE TIE ROD ENDS. AFTER LEARNING OF THE RECALL I CONTACTED MY LOCAL DEALER ONLY TO DISCOVER THEY HAVE NO PARTS TO MAKE THE REPAIRS AND I AM APPROXIMATELY NUMBER 800 ON THE WAITING LIST. THIS RECALL IS A SAFETY ISSUE AND I FEEL THE MANUFACTURER SHOULD BE FORCED TO QUIT DRAGGING THEIR FEET AND GET THE NECESSARY PARTS TO THE LOCAL DEALERS FOR INSTALLATION. IT DOESN'T TAKE THIS LONG FOR THEM TO BUILD THOUSANDS OF COMPLETE VEHICLES. *TR

Mileage: 10,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS ADDED TO A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/09/2014*LJ UPDATED 3/25/2015 *JS

RECEIVED RECALL NOTICE ON TIE ROD ENDS COULD FAIL TOOK VEHICLE IN TO STEVE LANDERS DODGE IN LITTLE ROCK AR AND WAS TOLD PARTS ARE ON REORDER FROM FACTORY AND THEY ONLY RECEIVE PARTS TO FIX 4 TRUCKS A MONTH THAT THEY WOULD CALL ME WHEN MY TIME COMES UP ON WAITING LIST NEVER GOT THE CALL CARRIED TRUCK IN TODAY 8/25/2014 THEY SAID THEY REPLACED PARTS BUT CANNOT ALIGN FRONT END DUE TO BALL JOINTS ARE BAD TRUCK NOW HAS 42950 MILES TRUCK IS DANGEROUS TO DRIVE NOW IT PULLS TO THE RIGHT REAL BAD AND TRUCK IS ALL OVER THE ROAD THEY WILL NOT COVER UNDER WARRANTY OR RECALL BECAUSE MILEAGE IS PAST WARRANTY THIS IS DANGEROUS MAY CAUSE ACCIDENT PRIOR TO HAVING THIS DONE WHEN RECALL WAS GIVEN IT ONLY HAD 30000 MILES BUT DUE TO DELAYS IN GETTING PARTS IT IS PAST WARRANTY THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE AND VERY DANGEROUS SOME ONE IS GOING TO GET HURT IF THIS PROBLEM IS NOT CORRECTED ON THESE VEHICLES . *TR

Mileage: 30,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 10 MPH, THE CONTACT COULD NO LONGER STEER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DRAG LINK BUSHING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED THE COMPANY IS IN POSSESSION OF FOUR DODGE 3500 TRUCKS. EACH TRUCK, WAS RECALLED UNDER THE STEERING RECALL, WHERE THE LEFT OUTER TIE ROD WAS REPLACED. IN ADDITION TO THE RECALL, THERE WERE FAILURES TO OTHER PARTS OF THE STEERING. ONE OF THE TRUCKS HAD TO BE TOWED ON AUGUST 25, 2014, BECAUSE THE BOLT SHEARED OFF THE PITMAN ARM END OF THE DRAG LINK. A PREVIOUS FAILURE OCCURRED ON AUGUST 9, 2014. UPDATED 09/25/14

Mileage: 45,000

2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED THE RIGHT FRONT OUTER TIRE, WAS WEARING PREMATURELY. *JB

I WAS NOTIFIED BY LETTER CONCERNING RECALL N49 / NHTSA 13V-529 IN DECEMBER 2013 TO SETUP AN APPOINTMENT WITH THE LOCAL DEALER AFTER JANUARY 6, 2014. AT FIRST, I WAS TOLD "NO PARTS, TRY AGAIN IN 2 WEEKS", THEN "NO PARTS, COME BACK AT END OF FEBRUARY", THEN "NO PARTS, WE'VE PUT YOU ON THE LIST, YOU'LL GET CALLED WHEN WE KNOW MORE". AFTER WAITING 3 MONTHS OF NOT HEARING ANYTHING, I STOPPED BY THE LOCAL DEALERSHIP AGAIN JUST TO GET "WE LOST THE LIST, BUT HAVE A PALLET OF PARTS; HOWEVER THEY ARE CONFIRMED FOR THE LOCAL MILITARY VEHICLE FLEET THAT WAS BROUGHT IN LAST WEEK. WE'LL CALL YOU IF AND WHEN WE GET SOMETHING, BUT IT COULD BE ANOTHER YEAR." I HAVE PUT 14000 MILES ON THE TRUCK IN ALL SORTS OF SITUATIONS THAT COULD RESULT IN A FAILURE AND DRIVE AT LEAST 100 MILES A DAY. THE CUSTOMER SERVICE AFFILIATED WITH THIS RECALL IS ABYSMAL AT BEST. THE RECALL ASSISTANCE CENTER HAS BEEN OF NO ASSISTANCE IN GETTING THE REPAIRS HANDLED. *TR

TL * THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. DUE TO THE HIGH DEMAND AND MAGNITUDE OF THE RECALL, THE DEALER STATED THAT THEY COULD NOT SUPPLY THE PART IN A TIMELY MANNER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WE HAVE TRIED TO HAVE RECALL COMPLETED FOR 6 MONTHS WITH NO SUCCESS. THIS IS A COMPANY WORK TRUCK THAT IS DRIVEN HARD EVERYDAY AND ON THE ROAD 6 HOURS A DAY. WE HAVE 2 MORE UNITS IN OUR FLEET AND HAVE NOT HAD ANY SUCCESS GETTING RECALLS CCOMPLETED ON ANY OF THE VEHICLES. *TR

RECEIVED SAFETY RECALL FROM DODGE ABOUT STEERING. THE RECALL STATES THAT THE DEALER "WILL REPAIR" THE VEHICLE. TO DO THIS THE DEALER "WILL REPLACE STEERING COMPONENTS". LEE DODGE IN WESTBROOK MAINE, WANTS ME TO BRING THE TRUCK TO THEM SO THE SERVICE WRITER CAN LOOK UNDER THE TRUCK TO "DETERMINE" IF IT NEEDS REPAIR!! THE RECALL NOTICE HAS ALREADY TOLD ME THAT THE TRUCK DOES INDEED NEED REPLACEMENT PARTS. ARE WE TO DRIVE THE TRUCK UNTIL AN ACCIDENT HAPPENS? *TR

2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO RECALL AND DEALERSHIP PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER, THE RECALL KIT TO PERFORM THE RECALL HAD BEEN RECALLED. THE CONSUMER NEVER HEARD BACK FROM THE DEALER. *JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACTS OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT THE PART WAS UNAVAILABLE AND NEEDED TO BE ORDERED. THE CONTACT MENTIONED THAT TWO NOTIFICATIONS WERE RECEIVED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.

I HAVE BEEN TRYING SINCE JANUARY 6TH 2014 TO GET MY LEFT TIE ROD REPLACED DUE TO A RECALL. RECALL # N49/NHTSA13V-529. I HAVE RECEIVED TWO NOTICES NOW AND THE DEALER KEEPS TELLING ME HE DOES NOT HAVE PARTS TO FIX MY TRUCK. I HAD A SIMILAR FAILURE ON MY 2007 DODGE RAM 2500 WHICH RESULTED IN IT BEING TOTALED. I HAVE GOTTEN NO RESPONSE FROM DODGE OR THE DEALER WHEN THIS RECALL WILL BE FIXED. *TR

Mileage: 12,500

2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO FRONT END TIE ROD RECALL PART ISSUES. *SMD THE CONSUMER STATED HE RECEIVED THE RECALL NOTICE IN DECEMBER 2013. THE DEALER INFORMED HIM, THE PARTS WERE ON BACK ORDER. AS OF JULY 2014, THE PROBLEM WAS STILL NOT RESOLVED. *JB THE CONSUMER STATED THERE WAS A PROBLEM WITH THE EMISSION SYSTEM AND THE CHECK ENGINE LIGHT ILLUMINATED. THE PROBLEM WAS DIAGNOSED AS AN O2 SENSOR ISSUE. THE SENSOR WOULD BE REPLACED, AND 1-2 DAYS LATER THE CHECK ENGINE LIGHT WOULD ILLUMINATE AGAIN. THE O2 SENSOR WAS REPLACED SEVERAL TIMES. SOMETIME, TWICE IN ONE MONTH. UPDATED 10/01/14. *JB

LEFT TIE ROD BALL STUD. STILL WAITING. WHAT GOOD IS A TRUCK I CANT USE AFRAID TO DRIVE COULD CAUSE LOSE OF STEERING. BOUGHT FROM ANDERSON DODGE IN ROCKFORD ILLINOIS. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY.

I HAVE RECEIVED TWO SAFETY RECALLS ON MY DODGE PICKUP. I TOOK IT TO MARTIN SWANTY DODGE IN KINGMAN, AZ.. THE FIRST TIME I WAS TOLD THE COMPANY HAD NOT INFORMED THEM OF WHAT THEY WERE TO DO TO FIX THIS PROBLEM. THE SECOND TIME I TOOK IT THERE THEY SAID THEY WOULD ORDER THE PARTS AND CALL ME WHEN THEY CAME IN. IT HAS BEEN TWO MONTHS AND I HAVE HEARD NOTHING. I FEEL THAT SINCE THE RECALL IS FOR A TIE ROD BALL THAT MAY CRACK, MY LIFE AND THE LIVES OF MY FAMILY ARE IN DANGER. I WANT THEM TO FIX IT. BUT, I SURE WOULD LIKE THEM TO DO IT SOON. *TR

RECEIVED SAFETY RECALL AROUND JAN 2014 STATING THAT THE LEFT TIE ROD BALL STUD ON MY TRUCK MAY FRACTURE. CONTACTED MIRACLE CHRYSLER DODGE JEEP IN GALLATIN, TN IN FEB 2014 AND WAS TOLD THAT THE PARTS ARE NOT AVAILABLE DUE TO HIGH DEMAND AND THAT THEIR SERVICE DEPARTMENT WOULD CALL ME WHEN THE PART CAME IN. I HAVE CALLED MULTIPLE TIMES WITH THE SAME RESULTS. I TOOK MY TRUCK IN ON MAY 20, 2014 FOR ROUTINE SERVICE AND WAS TOLD THAT PARTS WERE ORDERED ON THAT DAY TO FIX THE RECALLED LEFT TIE ROD BALL STUD. AFTER NO FOLLOW UP FROM THE DEALER, I WENT BACK TO THE SERVICE DEPARTMENT ON JULY 10, 2104 AND WAS TOLD THAT I HAD 21 OTHER CUSTOMERS AHEAD OF ME WAITING ON THE SAME RECALL. MOREOVER, THE DEALERSHIP STATED THAT THEY WERE ONLY GETTING ENOUGH PARTS IN TO SERVICE ONLY 4 TRUCKS PER MONTH. THIS TRANSLATES TO AT LEAST A 5 MONTH WAITING PERIOD. THIS IS UNACCEPTABLE AND UNSAFE. *TR

THIS COMPLAINT IS IN REGARDS TO OUR SAFETY RECALL NOTICE FOR A LEFT TIE ROD BALL STUD. UPON EXAMINATION BY OUR LOCAL DEALERSHIP, IT WAS DETERMINED OUR VEHICLE WAS IN NEED OF REPAIR. WE WERE THEN TOLD THE PART WOULD TAKE AT LEAST A MONTH TO COME IN, AND UNTIL THEN, WE WOULD BE DRIVING AT OUR OWN "RISK" AND THE PICKUP COULD CRASH WITHOUT WARNING. BEING A MOTHER OF THREE, WE OBVIOUSLY WOULD NOT TAKE THIS CHANCE, AND ARE NOW WITHOUT A VEHICLE FOR AT LEAST A MONTH. WE FIND IT REPREHENSIBLE THAT DODGE WOULD LEAVE IT'S CUSTOMERS STRANDED FOR AN UNACCEPTABLE AMOUNT OF TIME, WITHOUT OFFER OF A RENTAL OR ANY OTHER COMPENSATION FOR THIS DANGEROUS INCONVENIENCE. THE NEXT TIME I NEED A VEHICLE, I WILL BE PASSING BY THE DODGE DEALERSHIP. HORRENDOUS LACK OF RESPONSIBILITY BY A COMPANY WHO IS ONLY INTERESTED IN THEIR BOTTOM LINE. *TR

Mileage: 60,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V528000(STEERING). THE CONTACT STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

RECEIVED SAFETY RECALL AROUND MARCH OF 2012 N49 LEFT TIE ROD BALL STUD MAY FRACTURE. CONTACTED HUNTER DODGE IN LANCASTER, CA AND WAS TOLD THAT THE PARTS ARE NOT AVAILABLE DUE TO HIGH DEMAND AND HUNTER DODGE WOULD CALL ME WHEN THEY PART COMES IN. I HAVE CALLED 3 TIMES WITH THE SAME RESULTS. I JUST RECEIVED A SECOND RECALL TELLING ME TO HAVE THE SERVICE DONE. CONTACTED SERVICE DEPARTMENT AND GOT THE SAME RUN AROUND WITH NO PROMISE THAT THE PART WOULD BE AVAILABLE. I CONTACTED HADDAD DODGE IN BAKERSFIELD AND AN APPOINTMENT HAS BEEN SET FOR 7-27-14 AT 7:30 AM. SOME ONE NEEDS TO INVESTIGATE HUNTER DODGE AND FIND OUT WHY I HAVE TO DRIVE AN UNSAFE VEHICLE BECAUSE THEY CANNOT GET THIS TIE ROD BALL STUD. IT HAS BEEN 5 MONTHS SINCE MY FIRST CONTACT AND THEY STILL CAN'T SERVICE THIS RECALL. *TR

RECEIVED RECALL NOTICE FOR LEFT TIE ROD BALL STUD ON TRUCK THAT MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING. VEHICLE WAS BROUGHT TO SERVICE CENTER FOR REPLACEMENT. PARTS WERE NOT AVAILABLE. SIX MONTHS LATER...PARTS ARE STILL NOT AVAILABLE. SAFETY RECALL N49/NHTSA 13V-529. *JS

Mileage: 10,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT HE HAD CONTACTED THE DEALER AND THE MANUFACTURER NUMEROUS TIMES AND AN ESTIMATED TIME FOR WHEN THE PARTS WOULD BECOME AVAILABLE FOR THE REPAIRS WAS UNAVAILABLE. THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER STATED THAT THE CONTACT WAS NUMBER THIRTY ON THE WAITING LIST TO RECEIVE THE PARTS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECALL NOTICE ON MY TRUCK FOR A TIE ROD. SPOKE TO THE DEALERSHIP ON SEVERAL OCCASIONS AND HAVE BEEN TOLD THE PART WAS ON ORDER, THEN PART WAS BACKORDERED, THEN PART THAT WAS SUPPOSED TO REPLACE THE RECALL PART WAS ALSO RECALLED, THEN THE NEW PART WAS ORDERED, ETC... EXCUSES, EXCUSES. THIS NOT ONLY AFFECTS MY TRUCK BUT MY HUSBANDS AND MY FATHERS AS WE ALL PURCHASED SEPARATE NEW 2012 RAM 3500 4X4 CREWCAB DUALLYS (3 TRUCKS TOTAL) ON THE SAME DAY. WE HAUL HORSES AND OTHER LIVESTOCK COMMERCIALLY AS WELL AS HEAVY EQUIPMENT SO SAFETY ON THE ROADWAY IS OF THE UTMOST IMPORTANCE NOT ONLY TO US BUT TO THE OWNERS OR AGENTS OF THE HORSES/LIVESTOCK (SOMETIMES THE HORSES ARE VALUED AT MORE THAN $100,000 EACH), AND TO THE GENERAL PUBLIC SHARING THE ROAD. OUR CLOSE FRIEND, WHO HAS HORSES AS WELL AND HAULS HER TRAILER OFTEN, PURCHASED A NEW RAM TRUCK 3500 JUST PRIOR TO OUR PURCHASE. HER TRUCK WAS EFFECTED BY THE RECALL AND SHE WAS HAVING THE SAME ISSUES WITH THE DEALERSHIP AND PARTS AS WE ARE, INCLUDING HER RECALL PART WAS PUT ON SOMEONE ELSE'S VEHICLE PRIOR TO HER SCHEDULED APPOINTMENT, SO SHE SUBMITTED A CALL OR LETTER TO CORPORATE AND THE SITUATION WAS RESOLVED IMMEDIATELY. WE HAVE BEEN OVERLY PATIENT WITH THIS AND REQUEST THAT THIS ISSUE BE RESOLVED IN A TIMELY MANNER WITHOUT ADDITIONAL EXCUSES. THIS IS A SAFETY ISSUE AS WELL AS A LIABILITY ISSUE. PLEASE RESPOND TO THIS REQUEST AS SOON AS POSSIBLE. WE LOVE OUR RAM TRUCKS AND WOULD HATE TO LOOK TO OTHER MANUFACTURERS IN THE FUTURE SIMPLY FOR THE LACK OF CUSTOMER SERVICE RECEIVED FROM DODGE. WE HAVE HAD EXCELLENT CUSTOMER SERVICE FROM THE DODGE DEALERSHIP IN KERNERSVILLE, NC, HOWEVER THAT IS APPROXIMATELY 3 HOURS AWAY FROM OUR HOME SO HAVING OUR TRUCKS SERVICED THERE IS INCONVENIENT. THE DEALERSHIP WE DEAL WITH IS JOHN HEISTER DODGE IN LILLINGTON, NC AS IT IS A 20 MINUTE DRIVE, HOWEVER THE CUSTOMER SERVICE IS DISAPPOINTING. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE REPAIR EXCEEDED THE REASONABLE TIME. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE OF ARRIVAL FOR THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT HEARD A NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED FIRST RECALL AND CALLED DEALER AND WAS TOLD I WAS PUT ON THEIR LIST TO HAVE FIXED. CALLED BACK A FEW TIMES AND WAS TOLD I AM STILL ON THERE LIST. I JUST RECEIVED ANOTHER RECALL FOR THE SAME THING AND STILL NOT FIXED AFTER 4 MONTHS. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART WAS UNAVAILABLE TO REPAIR THE VEHICLE. NEITHER THE DEALER NOR THE MANUFACTURER KNEW WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE DEALER DID NOT HAVE THE PARTS FOR THE REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER KNEW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED FIRST RECALL AND CALLED DEALER AND WAS TOLD I WAS PUT ON THEIR LIST TO HAVE FIXED. CALLED BACK A FEW TIMES AND WAS TOLD I AM STILL ON THERE LIST. I JUST RECEIVED ANOTHER RECALL FOR THE SAME THING AND STILL NOT FIXED. *TR

WE WERE NOTIFIED IN JANUARY OF A RECALL ON THE LEFT TIE ROD BALL STUD. WE CONTACTED OUR LOCAL RAM DEALER LITHIA TO TAKE CARE OF THE RECALL. OUR VEHICLE WAS INSPECTED AND FOUND TO NEED THE PARTS REPLACED AND THEN TOLD THE PARTS WERE ON BACK ORDER AND WAITING FOR CHRYSLER TO RELEASE THEM. WE HAVE CHECKED WITH LITHIA NUMEROUS TIMES SINCE THEN ON THE AVAILABILITY OF THE PARTS AND CONTINUE TO BE TOLD THEY ARE UNAVAILABLE. WHEN QUESTIONED ABOUT THE PART TODAY THE SERVICE MANAGER [XXX] BECAME RUDE, BELLIGERENT, AND UNCOOPERATIVE. AFTER I HUNG UP ON HIM HE CALLED MY WIFE AND WAS ABLE TO MAKE THE PARTS SUDDENLY AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL * THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT HE HAD CONTACTED THE DEALER AND PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE REPAIR HAD EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/11/14*CN THE CONSUMER STATED A SECOND FAILURE OCCURRED. UPDATED 09/23/14

I RECEIVED A RECALL NOTICE IN JANUARY ABOUT THE LEFT TIE ROD BALL STUD POSSIBLY BREAKING. I TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT MY VEHICLE WAS IN NEED OF THIS REPAIR BUT THAT THEY DID NOT CURRENTLY HAVE THE PARTS. IT HAS NOW BEEN OVER SIX MONTHS AND I STILL HAVE NOT HEARD ANY WORD FROM THE DEALER THAT THEY HAVE THE PARTS TO DO THIS NEEDED REPAIR. *TR

Mileage: 20,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED ONE PART PER WEEK WAS BEING SENT BY THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. UPDATED 8/11/14*CN UPDATED 08/23/2017*CT

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:STEERING (13V529000). THE CONTACT STATED THAT HE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AS A RESULT REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS OVER A BUMP, THE VEHICLE WOULD SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT THE STEERING WHEEL VIBRATED IN AN UNSTABLE MANNER. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BE AVAILABLE IN ORDER TO PERFORM THE REPAIRS. THE VEHICLE WAS TO BE TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN.

WHILE DRIVING SOUTH HAULING A HORSE TRAILER ON A TWO LANE HIGHWAY, MY TRUCK WOULD HIT A SLIGHT BUMP OR RIDGE IN THE ROAD AND START VIOLENTLY SHAKING. THE ONLY REMEDY IS TO SLOW TO A STOP. THE STEERING WHEEL SHAKES VIOLENTLY, IT IS HARD TO STEER, THE BRAKES CAN'T SLOW LIKE NORMAL. IT IS A DANGEROUS NOT ONLY TO OCCUPANTS IN THE VEHICLE, BUT TO OTHER PEOPLE ON THE ROAD. THIS VEHICLE IS A HAZARD TO EVERYONE!!!! *TR

Mileage: 69,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT'S VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER AND MANUFACTURER WERE CONTACTED NUMEROUS TIMES, BUT THEY DID NOT KNOW WHEN THE PART FOR THE REPAIR WOULD BE AVAILABLE. THE CONTACT STATED THAT THE REPAIR WAS NOT PERFORMED IN A REASONABLE AMOUNT OF TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED RECALL NOTICE IN OCTOBER 2013. MANUFACTURER IS NOT PROVIDING REPLACEMENT PARTS TO DEALER. CANNOT GET REPAIRS DONE. *TR

Mileage: 25,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V52900 (STEERING). THE DEALER DID NOT HAVE THE PART AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT HE WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND AS A RESULT, REPAIRS WERE UNABLE TO BE PERFORMED. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS TO BE PERFORMED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 08/18/14*LJ UPDATED 08/20/2014 *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) IN DECEMBER 2013. AFTER CONTACTING THE DEALER AND MANUFACTURER SEVERAL TIMES, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO PERFORM THE REPAIRS WERE STILL UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 12,000.

REPORT RECEIPT DATE: NOV 06, 2013 NHTSA CAMPAIGN NUMBER: 13V529000 COMPONENT(S): STEERING I RECEIVED THE "N49" RECALL FROM CHRYSLER IN DECEMBER 2013. THE TRUCK WAS TAKEN TO THE DEALER IMMEDIATELY, BUT I WAS TOLD THE PARTS WERE ON ORDER AND I WOULD RECEIVE A CALL WHEN THE PARTS CAME IN. I NEVER RECEIVED A CALL. I'VE BEEN TO THE DEALER MULTIPLE TIMES AND CALLED MULTIPLE TIMES AND BEEN TOLD I WAS STILL 5TH ON THE WAITLIST. I FINALLY CONTACTED CHRYSLER CUSTOMER SERVICE LAST WEEK AND THEY CALLED THE DEALER AND THEY JUST LIED AND SAID I WASN'T EVEN IN THEIR SYSTEM. FUNNY HOW I HAD JUST CONFIRMED I WAS ON THE LIST A DAY BEFORE. THEN CHRYSLER CLOSED MY COMPLAINT. THIS HAS BEEN 6 MONTHS AND I STILL HAVE A POSSIBLE SAFETY ISSUE THAT COULD CAUSE A FATAL CRASH ON A $62K TRUCK! IT DOES NOT APPEAR CHRYSLER IS TOO WORRIED ABOUT THIS SAFETY RECALL OR MY DEALER BUT I'M EXPECTED TO KEEP TOWING MY CAMPER AND FAMILY AROUND WITH THIS VEHICLE LIKE THIS AND THEIR LIFE IN DANGER...FOR HOW LONG CHRYSLER, HOW YOU GONNA FEEL WHEN THE TIE ROD BRAKES TOWING A 10,000 LB TRAILER DOWN THE INTERSTATE AT 75 MPH AND EVERYONE DIES. SOMEBODY NEEDS TO DO SOMETHING ABOUT THIS. *TR

Mileage: 14,100

LEFT TIE ROD BROKE WHEN TRYING TO TURN LEFT. HAVE BEEN ON A WAITING LIST TO GET PART REPLACED FOR MONTHS UPON RECEIPT OF THE RECALL NOTICE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) AND THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO FAILURES.

I RECEIVED THE "N49" RECALL FROM CHRYSLER IN DECEMBER 2013. THE TRUCK WAS TAKEN TO THE DEALER IMMEDIATELY, BUT I WAS TOLD THE PARTS WERE ON ORDER AND I WOULD RECEIVE AN EMAIL WHEN THE PARTS CAME IN. THE ONLY EMAIL I HAVE EVER GOT WAS STATING THE PARTS WERE ORDERED. I HAVE BEEN CALLING THE DEALER WAS A MONTH TO CHECK ON THE PARTS STATUS. THIS HAS BEEN 6 MONTHS AND I STILL HAVE A POSSIBLE SAFETY ISSUE ON A $45K TRUCK! IT DOES NOT APPEAR CHRYSLER IS TOO WORRIED ABOUT THIS SAFETY RECALL. *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO SERVICE THE VEHICLE UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 8,000 AND THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 18,000. UPDATED 07/01/14 MA

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE DID NOT EXPERIENCE THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/17/14*LJ UPDATED 06/24/14

I RECEIVED A SAFETY RECALL NOTICE FOR MY TRUCK ON THE LEFT TIE ROD BALL STUD THAT COULD FRACTURE UNDER CERTAIN DRIVING CONDITIONS. I RECEIVED THIS NOTICE THE END OF DECEMBER 2013. IT IS NOW APRIL 29TH 2014. I DO NOT BELIEVE THAT THIS FALLS UNDER THE REASONABLE AMOUNT OF TIME AS STATED ON THE RE-CALL LETTER TO HAVE THE REPAIRS COMPLETED BY THE DEALER. I HAVE TAKEN MY NOTICE AND REPORTED THIS TO THE DEALER AND THEY SAID THEY WOULD NOTIFY ME WHEN THEY GET THE PARTS. NO RESPONSE YET AND I HAVE CALLED THEM SEVERAL TIMES. I ALSO FILED A REPORT BY PHONE ON MARCH 6TH AND HAVE RECEIVED NOTHING FROM THEM BY MAIL AS THEY SAID THEY WOULD DO. *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) AND WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE PART HAD BEEN REDESIGNED AND THEY DID NOT KNOW WHEN THE PART WILL BE AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE REVERSING, THE PASSENGER'S SIDE TIE ROD FAILED. THE CONTACT MENTIONED THAT THE DRIVER'S SIDE TIE ROD FAILED ON ANOTHER OCCASION AND THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE STEERING SHAFT AND GEAR BOX. THE CONTACT WAS INFORMED THAT THE CASTOR HAD FAILED WHICH CAUSED HIS TIRES TO WEAR PREMATURELY. THE CONTACT THEN STATED THAT THERE WAS A SMALL GAP BETWEEN THE WINDSHIELD AND THE FRAME AND THE DIFFERENTIAL WAS LEAKING. THE FAILURE MILEAGE WAS 7,000.

Mileage: 7,000

I RECEIVED A RECALL NOTICE AND CONTACTED THE DEALER FOR SERVICE. WAS INFORMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR MORE THAN 30 WEEKS BECAUSE OF A RESTRICTION ON AVAILABILITY OF PARTS. CALLED BACK TWO MONTHS LATER TO FIND OUT UPDATES IF ANY AND WAS TOLD THAT I MUST NOW BRING IN THE VEHICLE FOR AN INSPECTION TO FIND OUT IF MY TRUCK NEEDS A PART REPLACEMENT OR NOT. TOOK IN AND THEY SAID YES IT DID NEED IT BUT THE PARTS ARE STILL NOT AVAILABLE AND WON'T BE FOR QUITE A LONG TIME. AM NOW WAITING FOR A CALL FROM THE DEALER AS TO PARTS AVAILABILITY AND SCHEDULING. I FIND IT RIDICULOUS THAT THERE IS A MAJOR SAFETY ISSUE BEING IGNORED AND NOT FIXED IMMEDIATELY BY THE MANUFACTURER, I USE THIS TRUCK TO HAUL HEAVY LOADS LONG DISTANCES AND COUNT ON IT FOR MY INCOME. I AM UPSET THAT THE PARTS ARE NOT AVAILABLE AND THAT I COULD BE IN DANGER OF A SERIOUS CRASH IF THEY FAIL. *TR

Mileage: 34,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A RECALL NOTICE MONTHS AGO TO HAVE THE LEFT HAND BALL JOINT REPLACED. I CONTACTED THE LOCAL DEALER SEVERAL TIMES (ELKO MOTOR COMPANY ELKO, NEVADA) AND THEY ARE TELLING ME THEY ARE NOT GETTING THE PARTS FROM THE FACTORY. I BELIEVE THE DEALER. I AM CONCERNED ABOUT WHAT COULD HAPPEN PULLING MY 42' TOY HAULER IF THIS FAILS. *TT

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE TIRES WERE WEARING PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES. THE TECHNICIAN DIAGNOSED THAT THE TIE ROD AND BOLT JOINTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 31,300.

Mileage: 8,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A NOTICE IN MAIL FOR RECALL ON LEFT TIE ROD BALL STUD COULD CRACK AND CAUSE LOSS OF CONTROL. I CALLED THE DEALER LONE STAR CHRYSLER IN CLEBURNE THEY TOLD ME THERE WAS 81 PEOPLE WAITING ON THIS PART BECAUSE THEY ONLY RELEASE 1 PART EVERY 7 DAYS. THAT WOULD PUT ME ALMOST A YEAR TO WAIT ON A MAJOR STEERING COMPONENT. THIS IS UNACCEPTABLE. *TR

I RECEIVED A VEHICLE SAFETY RECALL IN JANUARY 2014. I CALLED[XXX] IN GONZALES LOUISIANA TO MAKE AN APPOINTMENT ON JANUARY 6TH. THEY TOLD ME TO CALL BACK AFTER JANUARY 16TH. SO I DID AND THEY PUT ME ON A WAITING LIST. I CALLED BACK ON FEBRUARY 27TH AND THEY SAID THAT I WAS 7TH ON THE LIST. I CALLED BACK LAST WEEK AND THEY TELL ME THAT THE REPLACEMENT PARTS ARE BEING RECALLED. I AM CONCERNED ABOUT MY SAFETY WHILE DRIVING THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RECALL N49/NHTSA 13V-529.... THERE IS A MAJOR RECALL ON OUR TRUCK, CHRYSLER HAS NO PARTS TO FIX ANY OF THESE TRUCKS, WE ARE DRIVING VEHICLES THAT THE LEFT TIE ROD BALL STUD MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS AND COULD CAUSE LOSS OF DIRECTIONAL CONTROL AND/OR CRASH WITHOUT WARNING...HOW WOULD YOU LIKE TO BE DRIVING THIS TRUCK WHEN THIS HAPPENS??? WE ARE IN OUR 70S, WE BOUGHT A NEW TRUCK SO WE WOULD NOT HAVE VEHICLE PROBLEMS AND COULD TRAVEL WITHOUT WORRY. NOW WE HAVE A HUGE WORRY AND DODGE COULD CARE LESS...THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE AND WE ARE DRIVING A TIME BOMB BECAUSE THEY CANNOT FIX THEM, WE WANT THE PARTS TO FIX THE TRUCK OR WE WANT OUR MONEY BACK SO WE CAN BUY A VEHICLE WE DO NOT HAVE TO WORRY ABOUT. WE LIVE IN A VERY RURAL AREA AND HAVE TO TRAVEL LONG DISTANCES FOR MEDICAL AND APPOINTMENTS, WE WANT SOMETHING DONE NOW NOT LATER...WE NEED A SAFE VEHICLE...I HAVE WRITTEN TO OUR SENATORS AND CONGRESSMEN... *TR

Mileage: 4,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN DECEMBER 2013, HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

SAFETY RECALL N49/NHTSA 13V-529.I TRIED TO GET FIXED IN ABBEVILLE LA.,YUMA AZ.ALSO CALLED DAVE SMITH KELLOGG ID.NO PARTS AVAILABLE.WANT ON RECORD I HAVE TRIED TO GET FIXED.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 8,245

TOOK MY VEHICLE IN TO HUFFINES CHRYSLER JEEP DODGE RAM PLANO FOR RECALL ON 1/29/14. THEY INSPECTED AND FOUND MY TRUCK NEEDS THE REPAIR. THEY ALLEGEDLY ORDERED THE PART (HAVE INVOICE) AND HAVE NOT HEARD FROM THEM SINCE. I CALLED THEM 2/13, 2/27, 3/5 AND 3/31. THEY DO NOT RETURN CALLS. IT HAS BEEN > 60 DAYS AND NO RESPONSE. THEY HAVE 3 CONTACTS NUMBERS AVAILABLE FOR ME AND THEY ALL HAVE VOICE MAIL AND CALLER ID. I USE THIS TRUCK TO PULL A 15,000 POUND TRAILER. DRIVING AROUND WAITING FOR A TIE ROD TO FAIL IS UNACCEPTABLE. MY POINT-OF-CONTACT IN SERVICE AT HUFFINES IS:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 4,430

I CAN NOT GET MY TRUCK FIXED BECAUSE THE DEALER TELLS ME THEY CAN NOT GET THE PARTS,WHAT IS THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT WAS STATED THE MANUFACTURER EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE REPAIR KIT EVERY THREE WEEKS HOWEVER, THEY HAD NOT RECEIVED A REPAIR KIT FOR SEVERAL WEEKS AND DID NOT KNOW WHEN THE REPAIR COULD BE PERFORMED. THE DEALER INSPECTED THE VEHICLE AND ADVISED THAT THE VEHICLE WAS NOT EXHIBITING THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE PART WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY BECAUSE THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED A FAILURE. UPDATED 5/13/14*CN UPDATED 05/15/14

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER INFORMED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL THE MIDDLE OF APRIL 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE OVER THREE MONTHS AGO. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 05-09-14 *BF H THE CONSUMER STATED THE PART HAD NOT BEEN ORDERED FOR THE TRUCK. UPDATED 05/13/14

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THE REPAIR FOR NHTSA CAMPAIGN NUMBER (13V529000) STEERING, HAD EXCEEDED A REASONABLE WAIT TIME. THE DEALERSHIP CONTINUED TO ADVISE THE CONTACT THE PART HAD BEEN ORDERED, HOWEVER IT HAD NOT BEEN RECEIVED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REPLACEMENT PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE AVAILABILITY OF THE PART. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE NOTIFICATION LETTER DECEMBER 2013. THE DEALER ADVISED THAT THE PART HAD TO BE RECALLED AND A NEWLY DESIGNED PART WOULD POSSIBLY BECOME AVAILABLE BY THE END OF APRIL. THE VIN WAS NOT AVAILABLE. THE VEHICLE DID NOT EXHIBIT A FAILURE.

IN AUGUST 2012 THE ENGINE WARNING LIGHT CAME ON. IT WAS TAKEN TO DODGE DEALER NUMEROUS TIMES FOR REPAIR. THEY WOULD RESET SAYING CHRYSLER WOULD NOT ALLOW REPAIRS. IN OCTOBER THE DODGE DEALER KEPT THE VEHICLE UNTIL A WEEK OR SO BEFORE CHRISTMAS 2012. THE ENGINE WARNING LIGHT HAS STAYED OFF. HOWEVER WITHIN A FEW DAYS OF THE VEHICLES RETURN, I RECEIVED A RECALL NOTICE REGARDING THE LEFT TIE ROD BALL STUD....WHICH COULD CAUSE CRASH WITHOUT WARNING. I IMMEDIATELY CALLED THE DODGE DEALER. HE SAID CHRYSLER WAS NOT SUPPLYING THE REPAIR PARTS. HE PUT ME ON A LIST. I HAVE CALLED THE DEALER MANY TIMES AND HE SAYS I AM AT THE TOP OF THE LIST FOR REPAIRS BUT CHRYSLER IS ONLY SHIPPING ONE OR TWO PARTS FOR THE REPAIRS PER MONTH. *TR

Mileage: 8,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE TO HAVE THE REPAIRS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VEHICLE HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE PARTS NEEDED FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE NOT AVAILABLE. THE CONTACT WAS CONCERNED ABOUT HIS SAFETY. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE.

RE: SAFETY RECALL N49 / NHTSA / 13V - 529 ON MAR 12, 2014 I RECEIVED THIS RECALL NOTICE. I'M CURRENTLY WINTERING IN YUMA, AZ AND ABOUT TO RETURN TO ALBERTA ON MARCH 28. THE FISHER DODGE, YUMA CONFIRMED THE RECALL IS NECESSARY HOWEVER THEY HAVE 200 VEHICLES ON BACKLOG AND THEY RECEIVE ABOUT ONE REPLACEMENT PART PER WEEK. I THEN PHONED MY HOME DEALER (COCHRANE DODGE) AND THEY HAVE 6 PAGES OF BACKLOG AND ONLY RECEIVE A REPLACEMENT PART EVERY COUPLE OF WEEKS. I AM PULLING A 10,000 PLUS POUND FIFTH WHEEL TRAILER AT INTERSTATE SPEEDS FOR ABOUT 2500 KMS. NEEDLESS TO SAY, MY WIFE AND I ARE VERY CONCERNED. THE YOUR SAFETY RECALL LETTER STATES "IF YOUR DEALER FAILS TO REMEDY THIS DEFECT...WITHIN A REASONABLE TIME, YOU MAY SUBMIT A WRITTEN COMPLAINT". I THINK SEVERAL MONTHS (IF NOT YEARS) IS TOO LONG TO WAIT FOR THIS STEERING COMPONENT RECALL REPAIR. *TR

Mileage: 15,527

DODGE RAM 5500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE FOR SEVERAL VEHICLES. *SMD THE DEALER INFORMED THE CONSUMER, THEY COULD ONLY PERFORM THE RECALL, ON ONE VEHICLE AT A TIME, AND THE VEHICLES WOULD HAVE TO BE INSPECTED, BEFORE THE PART COULD BE ORDERED.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN JANUARY 2104, HE RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE WAS VERY CONCERN ABOUT HIS SAFETY SINCE THE PARTS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) WERE STILL NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ) IN FEBRUARY 2014. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THE FRONT END OF THE VEHICLE WOULD ABNORMALLY PULL TOWARD THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN ALIGNMENT AND TIRE ROTATION WAS PERFORMED. THE DEALER ALSO ADVISED THAT THE TIRES WERE PREMATURELY WORN FROM THE SIDE, WHICH COULD HAVE POSSIBLY BEEN A RESULT OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING). THE CONTACT'S VEHICLE WAS INCLUDED IN THE RECALL BUT HE WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT CALLED SEVERAL LOCAL DEALERS AND ALL ADVISED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 04/29/14 MA

Mileage: 21,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT IN DECEMBER 2013, SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE SERVICED NUMEROUS TIMES BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/12/14 MA *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER:13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE A REASONABLE TIME FRAME IN WHICH THE VEHICLE WOULD BE SERVICED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) JANUARY 2013. THE CONTACT STATED THAT HE TRIED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

DRIVING ON FREEWAY, WENT TO CHANGE LANES AND THEN ALL OF A SUDDEN THE FRONT OF THE VEHICLE STARTED TO SHAKE ERRATICALLY ALMOST CAUSING ME TO WRECK AND/OR HIT OTHER VEHICLES. COULD NOT STOP THE VEHICLE AND IT STARTED TO LOSE CONTROL. HAD TO COME TO A COMPLETE STOP ON THE FREEWAY IN ORDER FOR THE VEHICLE TO STOP SHAKING. I HAVE MADE SEVERAL COMPLAINTS AND ATTEMPTS TO HAVE THE VEHICLE REPAIRED BUT THE DEALERSHIP KEEPS TELLING ME THAT THEY CANNOT FIX AND DO NOT HAVE THE PARTS. I HAVE ALSO CONTACTED CHRYSLER DIRECTLY AND THEY DO NOT HAVE A TIME FRAME FOR THE PARTS. I EXPLAINED THE SEVERITY OF THE SITUATION ALMOST CRASHING AND THEIR RESPONSE WAS "THAT WOULD BE UNFORTUNATE". NO HELP AT ALL! SAID I WOULD NEED TO GO ON A WAITING LIST. *TR

Mileage: 14,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE COULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL SERVICE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS ALERTED OF THE PROBLEM. HOWEVER, THEY DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE PARTS WERE UNAVAILABLE TO COMPLETE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

I RECEIVED AN OFFICIAL RECALL NOTICE FOR MY VEHICLE (RECALL NOTICE N49/NHTSA 13V-529) AFFECTING THE LEFT TIE ROD. I HAVE TRIED HAVING MY TRUCK SERVICED AT TWO DIFFERENT DEALERSHIPS FOR THIS RECALL SINCE RECEIVING THIS NOTICE IN LATE DECEMBER 2013. THE DEALERSHIPS HAVE NOT BEEN ABLE TO SCHEDULE MY SERVICE BECAUSE THEY SAY CHRYSLER IS HAVING DIFFICULTY SENDING THE REPLACEMENT PARTS. THE REPAIR DELAY (THREE MONTHS) IS UNREASONABLE AND SHOULD BE ADDRESSED WITH CHRYSLER. IS IT POSSIBLE FOR OWNERS LIKE ME TO PURCHASE QUALITY AFTER MARKET PARTS TO REPAIR/ADDRESS ONLY THE RECALL ISSUES AND HAVE CHRYSLER COVER THE COST IF CHRYSLER IS HAVING DIFFICULTY FINDING SUITABLE QUALITY PARTS VENDORS? *TR

Mileage: 21,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WOULD NOT BE AVAILABLE FOR ANOTHER 19 WEEKS. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL- THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER STATED THAT THEY ONLY RECEIVED ONE PART PER WEEK FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME. RK UPDATED 3/28/14*CN UPDATED 04/23/14

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500 . THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND WAS STILL WAITING FOR PARTS FROM AN AUTHORIZED DEALER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I RECEIVED A SAFETY RECALL N49/NHTSA 13V-529 WHICH REQUESTED THAT I CONTACT THE DEALER AFTER JANUARY 6, 2014 AND SET UP AN APPOINTMENT. WHEN I CONTACTED THE DEALER SHORTLY AFTER THAT DATE WITH THE RECALL NUMBER THEY INFORMED ME THAT THEY DID NOT HAVE THE PARTS TO CORRECT AND THEY WOULD NOTIFY ME WHEN THEY ARRIVED. I HAVE CALLED BACK TWICE TO CHECK ON THE STATUS OF THE PART AND WAS GIVEN THE SAME ANSWER THAT THEY DID NOT HAVE THE PARTS TO REPAIR THE SAFETY RECALL. I WOULD EXPECT THAT IF THIS IS A SAFETY ISSUE THEY WOULD MAKE EVERY EFFORT TO GET IT CORRECTED. I HAVE USED THIS VEHICLE VERY LITTLE DUE TO THIS ISSUE. I WOULD APPRECIATE ANY HELP YOU CAN BRING TO BEAR ON DODGE TO GET THIS RESOLVED. *TR

Mileage: 4,176

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE CONTACT WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED THE REMEDY PART ONCE EVERY TWO WEEKS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT HE WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE NECESSARY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BECOME AVAILABLE FOR ANOTHER SIXTEEN WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 : (STEERING) AND HAD BEEN WAITING FOR PARTS TO HAVE THE REPAIRS PERFORMED. HE CONTACTED AN AUTHORIZED DEALER BUT THE DEALER WAS NOT ABLE TO SERVICE THE VEHICLE BECAUSE HE DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/28/14*LJ UPDATED 05/29/2014 *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

N49 SAFETY RECALL. NO PARTS AVAILABLE. VEHICLE IS WANDERING FROM PART WEAR/FATIGUE. I AM TOLD COULD TAKE UP TO 8 MONTHS TO GET PART AND MAKE REPAIRS. I USE THIS VEHICLE TO MAKE MY LIVING, IF IT IS UNSAFE TO DRIVE, WHAT AM I SUPPOSED TO DO? I NEED ASSISTANCE, CHRYSLER SAYS THEY FEEL FOR MY SITUATION, BUT THAT IT IS NOT THEIR ISSUE BUT A SUPPLIER ISSUE. I PURCHASED MY TRUCK FROM CHRYSLER NOT THE SUPPLIER, I BELIEVE THAT IT IS CHRYSLER'S RESPONSIBILITY TO EITHER FIX MY TRUCK IN A TIMELY MANNER OR PROVIDE A REPLACEMENT. 8 MONTHS IS NOT TIMELY OR ACCEPTABLE, PLEASE HELP. *TR

Mileage: 48,000

2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED TWICE, THE PARTS WERE NOT AVAILABLE. RECALL# 13V529000

TL* THE CONTACT OWNS A 2012 DODGE 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE DEALER INFORMED THE CONTACT THAT THEY ONLY RECEIVED ONE PART PER WEEK FOR THE REMEDY. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO GEAR BOX PROBLEMS. *SMD THE CONSUMER STATED AFTER THE GEAR BOX WAS REPLACED, THE VEHICLE OPERATED EVEN WORSE. THE DEALER REPLACED THE GEAR BOX THREE TIMES. THE GEAR BOXES THE DEALER ORDERED, WERE LOOSE ON THE INSIDE AND HAD SO MUCH PLAY, THE VEHICLE COULD BARELY BE DRIVEN. THE CONSUMER ALSO RECEIVED A RECALL NOTICE, REGARDING THE TIE ROD. HOWEVER, THE PARTS WERE NOT AVAILABLE, AND THE CONSUMER WAS PLACED ON A LIST. *JB

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE. THE CONTACT WAS PUT ON WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING ). THE CONTACT STATED THAT HE ATTEMPTED TO GET THE VEHICLE REPAIRED BUT WAS INFORMED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500 HD. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/14/14*LJ THE CONTACT STATED THE VEHICLE HAS BEEN REPAIRED. *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD HOWEVER, THE DEALER STATED THAT THE PART NEEDED TO COMPLETE THE RECALL SERVICE WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT STATED THAT THERE WAS A RESTRICTION ON THE REPAIR PART BECAUSE THEY COULD NOT SUPPLY ENOUGH REPAIR KITS TO THE CUSTOMERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THEY WERE ONLY RECEIVING ONE PART PER WEEK FOR THE RECALL REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE THAT THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED REGARDING THE PARTS NOT BEING AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.

WE RECEIVED A RECALL ON THIS DODGE TRUCK. WE CALLED MANY DEALERS INCLUDING THE DEALER WE BOUGHT IT FROM FISHER DODGE YUMA AZ. THERE ARE NO PARTS AVAILABLE FOR THIS RECALL AND FOUND OUT ITS GOING TO BE 2 MONTHS MIN. THIS TRUCK IS OUR ONLY TRANSPORTATION, WHAT ARE WE SUPPOSE TO DO...WE ARE IN ARIZONA AND WE LIVE IN IDAHO. AS FAR AS I CAN TELL THIS TRUCK IS UNSAFE AND WE SHOULD NOT BE DRIVING IT WITHOUT THE FIX FOR THE RECALL...WE ARE 70 YEARS OLD, THIS STRESS IS A KILLER....WE HAVE TO USE OUR TRUCK OR WE HAVE NO WAY TO GET AROUND AT ALL, WHAT DO YOU EXPECT US TO DO AND HOW CAN DODGE GET AWAY WITH THIS....YOU KNOW AS WELL AS I DO THAT WHEN THE PARTS ARE AVAILABLE THERE WILL BE TOO MANY TRUCKS TO FIX ALL AT ONCE. WHEN WE GO BACK TO IDAHO WE PULL A CARGO TRAILER, THIS IS HORRIBLE!!!!!!!!!! HOW CAN THIS BE ALLOWED TO HAPPEN...WE DO NOT HAVE ANOTHER VEHICLE AND EACH TIME WE DRIVE THIS TRUCK WE ARE GOING TO WORRY IF THE LEFT TIE ROD BALL STUD ON OUR TRUCK IS GOING TO FRACTURE AND LOSE DIRECTIONAL CONTROL AND CRASH WITHOUT WARNING???? HOW MANY PEOPLE COULD THAT KILL IF THAT HAPPENED ON THE HIGHWAY, INCLUDING OURSELVES. DODGE SHOULD BE ASHAMED OF THEMSELVES AND SPEND WHAT EVER IS NECESSARY TO FIX THIS TERRIBLE PROBLEM NOW...NOT MONTHS FROM NOW....WE ASK FOR YOU TO HELP US! WE ARE IN LIMBO IN ARIZONA! *TR

Mileage: 5,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). THE CONTACT WAS DISPLEASED THAT THE WHEEL ALIGNMENT WAS NOT INCLUDED IN THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR BEING PERFORMED ON THE VEHICLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

HAD RIGHT FRONT TIRE REPLACED AT 25,000 MILES DUE TO WEAR. IN JANUARY, 2014, REC'D NOTICE FROM CHRYSLER TO TAKE VEHICLE IN FOR PARTS REPLACEMENT TO PREVENT WRECK. SERVICE DEPT AT DEALER SAID 'PARK IT UNSAFE TO DRIVE..BE 10-12 WKS BEFORE PART CAN BE SECURED TO REPLACE'..CALLED THE RECALL PEOPLE THEY SAID 'ONLY 1 PART PER WEEK GOING TO DEALERSHIPS TO REPAIR 2008-2012 MODEL VEHICLES IN THE 1500, 2500, 3500 SERIES TRUCKS..WENT TO DEALERSHIP ON JAN 27, 2014, THEY PROCLAIMED NOT TO KNOW THE RATE OF REPAIRS PARTS AVAILABLE..SAID THEY CALLED AND FOUND OUT SAME INFO I HAD..BUT THEY WANTED TO WORK A DEAL TO GET US OUT OF THE UNSAFE TRUCK AND INTO A NEWER TRUCK WITH NO DEFAULTS..SAME PRICE, ETC AS TRUCK CURRENTLY ..DIDN'T WORK THAT WAY TODAY, JANUARY 28 WHEN WE RETURNED FOR FIGURES..NEW TRUCK WOULD COST $11,000 MORE THAN WHAT WE NOW OWE ON THE 2012 ..SO WE NIXED THE DEAL, BUT WE STILL HAVE TRUCK UNSAFE TO DRIVE BECAUSE CHRYSLER WON'T PROVIDE THE PARTS TO MAKE THE VEHICLES SAFE.. *TR

Mileage: 25,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

I RECEIVED A SAFETY RECALL NOTIFICATION DEC 2013 LETTING ME KNOW I NEEDED TO CONTACT A DODGE DEALER STARTING 1.6.14 TO SCHEDULE A SERVICE APPOINTMENT FOR THE REPAIR. RECALL IS FOR THE LEFT TIE ROD BALL STUD WHICH MAY FRACTURE AND CAUSE A LOSS OF DIRECTIONAL CONTROL AND OR CRASH WITHOUT WARNING. 1.6.14 I EMAILED THE DODGE DEALER IN CARSON CITY, NV 1.7.14 I CALLED THE DODGE DEALER IN CARSON CITY, NV AND WAS TOLD I WAS NUMBER 60 IN A LINE FOR THIS RECALL AND NO PARTS HAVE ARRIVED TO DATE. 1.7.14 I CALLED THE CHRYSLER GROUP RECALL ASSISTANCE CENTER AND WAS TOLD NO PARTS HAVE SHIPPED YET AND THERE IS NO TIMELINE SET FOR GETTING PARTS TO DEALERS. 1.24.14 I LEFT A MESSAGE AT THE DODGE DEALER IN CARSON CITY, NV. MY CALL WAS RETURNED AND I WAS TOLD NO PARTS HAVE ARRIVED YET AND I AM STILL NUMBER 60 IN LINE FOR THE REPAIR. OBVIOUSLY, I AM CONCERNED ABOUT THE POTENTIAL FOR A LOSS OF DIRECTIONAL CONTROL. I AM LOOKING AT GETTING ASSISTANCE ON HOW WE CAN HELP DODGE SPEED UP THE RECALL REPAIR PROCESS. *TR

Mileage: 10,000

RECEIVED A RECALL IN DECEMBER 13V529000 DATED 11/06/2013 ON MY RAM 3500: TOOK TO DEALER FOR INSPECTION AND THE TRUCK IS ONE WITH THE DEFECTIVE PART. DEALER STATES THAT THE PARTS ARE NOT AVAILABLE FOR REPAIR AND NO ESTIMATED TIME OF RECEIPT, (PUT ON LIST) AT JEFF WYLER CDJ IN LAWRENCEBURG, IN. 47025.. THIS SEEMS LIKE A SITUATION WHERE NHTSA SHOULD STEP IN AND PROTECT THE PUBLIC FROM THIS POTENTIAL LOSS OF STEERING AND POSSIBLE LOSS OF LIFE DUE TO CHRYSLER GROUP LLC.'S LACK OF CONCERN FOR THEIR CUSTOMERS. THEY SHOULD PROVIDE VEHICLES TO THE OWNERS FOR USE UNTIL THEY COMPLY WITH THE PRESCRIBED REPAIRS OF THESE TICKING TIME BOMBS. *TR

Mileage: 13,000

RECEIVED A RECALL IN DECEMBER 13V529000 DATED 11/06/2013 ON MY RAM 3500: TOOK TO DEALER FOR INSPECTION AND THE TRUCK IS ONE WITH THE DEFECTIVE PART. DEALER STATES THAT THE PARTS ARE NOT AVAILABLE FOR REPAIR AND NO ESTIMATED TIME OF RECEIPT, (PUT ON LIST) AT JEFF WYLER CDJ IN LAWRENCEBURG, IN. 47025.. THIS SEEMS LIKE A SITUATION WHERE NHTSA SHOULD STEP IN AND PROTECT THE PUBLIC FROM THIS POTENTIAL LOSS OF STEERING AND POSSIBLE LOSS OF LIFE DUE TO CHRYSLER GROUP LLC.'S LACK OF CONCERN FOR THEIR CUSTOMERS. THEY SHOULD PROVIDE VEHICLES TO THE OWNERS FOR USE UNTIL THEY COMPLY WITH THE PRESCRIBED REPAIRS OF THESE TICKING TIME BOMBS. *TR

Mileage: 13,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN 13V529000 (STEERING) AND STATED THAT THE REMEDY PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE ARE NO FAILURES AT THIS TIME.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE UNTIL APRIL OF 2014. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED NOVEMBER 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 02-28-14 *BF UPDATED 03/18/2014 *JS

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) HOWEVER, THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WOULD NOT BECOME AVAILABLE UNTIL APRIL 2014. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

RECEIVED RECALL NOTICE (N49) IN NOVEMBER. CALLED DEALER MULTIPLE TIMES TO MAKE APPT FOR TIE ROD REPLACEMENT AND WAS TOLD EACH TIME TO CALL BACK IN A FEW WEEKS TO SEE IF PARTS WERE AVAILABLE. CALLED CHRYSLER AND WAS TOLD THAT THERE WAS NO TIME FRAME IN WHICH THE PARTS WOULD BE AVAILABLE. CHRYSLER DOES NOT SEEM VERY CONCERNED ABOUT OUR SAFETY, CONSIDERING THEY STILL DON'T HAVE PARTS TO FIX THE "SAFETY RECALL." *TR

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD AN EXCEEDED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER ADVISED THAT THE DEALER WOULD ONLY RECEIVE ONE REPAIR KIT PER WEEK. THE DEALER ADDED THE CONTACT TO A WAITING LIST BUT COULD NOT PROVIDE A DATE FOR THE CONTACT TO RETURN THE VEHICLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000(STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE AND ON A NATIONAL BACK ORDER. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V529000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION NOVEMBER 2013. THE CONTACT STATED THAT HER LOCAL DEALER INFORMED HER THAT THE PARTS WOULD NOT BECOME AVAILABLE UNTIL APRIL OR MAY OF 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/05/14*LJ

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND WAS ADVISED BY THE DEALER THAT THEY CAN ONLY ORDER ONE PART PER WEEK AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA RECALL CAMPAIGN NUMBER: 13V529000 (STEERING). THE DEALER INFORMED HIM THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THERE ARE NO FAILURES AT THIS TIME.

Mileage: 300

VEHICLE PULLS TO THE LEFT ABRUPTLY WITHIN THE FIRST MONTH AND AFTER 4 ALIGNMENT FROM THE LOCAL DEALER WITHIN 6 MONTHS OF USE THE TRUCK STILL PULL TO THE LEFT SIDE. *TR

Mileage: 9,600

I HAVE RECENTLY RECEIVED A RECALL NOTICE (N49) TO REPLACE THE LEFT TIE ROD ON MY TRUCK. ACCORDING TO THE DEALER AND CHRYSLER LLC, THERE IS A PART SHORTAGE AND THERE IS ONLY 1 PART, PER DEALER, PER WEEK, THAT IS SUPPLIED. THE DEALER TOLD ME THERE ARE 20 PEOPLE IN FRONT OF ME ON THE LIST, WHICH MEANS I AM ANTICIPATING A 5 MONTH WAIT AND THAT I SHOULD NOT DRIVE THE TRUCK DUE TO POTENTIAL FAILURE LEADING TO DAMAGE AND PERSONAL INJURY. THAT IS AN UNACCEPTABLE WAITING PERIOD TO GO WITHOUT A VEHICLE OR BEING FORCED TO DRIVE IN A DANGEROUS SITUATION. THE RECALL NOTICE STATES TO FILE A COMPLAINT IF THE REPAIR IS NOT COMPLETED "IN A REASONABLE TIME." I ALSO CONTACTED CHRYSLER LLC AT 800-334-9200 AND MADE A COMPLAINT TO THEM AND THEY OFFERED NO OTHER SOLUTIONS: LOANER, REIMBURSEMENT FOR RENTAL, ETC. *TR

Mileage: 7,500

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE MANUFACTURER AND DEALER WERE CONTACTED AND STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 2/11/14*CN

RECEIVED SAFETY RECALL NHTSA 13V-520 CONCERNING LEFT TIE ROD BALL STUD. CONTACTED DEALER AND WAS TOLD PARTS ARE UNAVAILABLE AND TO CALL BACK MID-FEBRUARY FOR A POSSIBLE APPOINTMENT IF PARTS BECOME AVAILABLE. RECALL NOTICE STATES DEFECT COULD CAUSE LOSS OF DIRECTIONAL CONTROL. *TR

Mileage: 40,000

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS VERY CONCERNED ABOUT THE TIME FRAME WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHILE DRIVING WITH A 4 HORSE TRAILER ATTACHED ( 2 HORSES INSIDE) WE WIT A ROUGH SPOT IN THE HIGHWAY AND THE STEERING WHEEL AND TRUCK STARTED SHAKING VIOLENTLY. WE APPLIED THE BRAKE IMMEDIATELY AND HAD TO SLOW DOWN TO GET IT TO STOP. IT WAS EXTREMELY HARD TO CONTROL AND STOP. IT HAS HAPPENED SEVERAL TIMES AND IS VERY, VERY SCARY! WE HAVE HEARD IT IS CALLED THE DEATH WOBBLE. *TR

Mileage: 42,000

MY SAFETY ISSUE IS WHEN A LANCE TRUCK CAMPER, MODEL 1172 IS ATTACHED TO TRUCK. THE CG IS 6-8 BEHIND THE REAR AXLE (EVEN THOUGH BOTH DODGE AND LANCE DATA SHEETS INDICATE IT SHOULD BE OVER OR IN FRONT OF REAR WHEEL). IN ADDITION, WHEN FRESH WATER TANK IS FULL (AND WITHOUT A NORMAL CAMPING LOAD), THE GAWR OF THE REAR AXLE IS EXCEEDED. 400 POUNDS OF WEIGHT IS TAKEN OFF THE FRONT AXLE WHEN THE CAMPER IS ATTACHED TO THE TRUCK. AN INSPECTION OF THE FRONT TIRES REVEALED SIGNIFICANT CUPPING WITH LESS THAN 5000 MILES ON THE NEW VEHICLE. THE TRUCK WITH THE CAMPER ATTACHED IS VERY UNSTABLE DRIVING DOWN THE HIGHWAY. I CONTACTED BOTH LANCE AND THE DEALER I PURCHASED THE CAMPER FROM. BOTH SAY THERE ARE NO ISSUES AND EVERYTHING IS IN SPECS. *TR

Mileage: 3,000

I WAS BACKING OUT OF MY DRIVEWAY WITH THE WHEEL TURNED SLIGHTLY TO THE RIGHT. MY TRUCK FELT AS THOUGH IT HAD SHIFTED INTO 4WD. I STOPPED, MOVED FORWARD APPROXIMATELY FIVE FEET. STOPPED AND BACKED FIVE FEET. I THEN HEARD AN AIR LEAK. I LOOKED UNDER MY TRUCK AND FOUND THE TIE ROD HAD DISENGAGED, DROPPED INTO THE INSIDE OF THE RIM, AND PUNCTURED THE RIM. MY TRUCK WAS DISABLED AT THIS TIME AND I CALLED FOR A TOW TO THE DEALER. I RESEARCHED AND FOUND THIS TO BE AN ISSUE WITH THE 2008-11 RAM TRUCK. THERE WAS A RECALL (L16). THIS IS AN EXTREMELY DANGEROUS FAILURE FOR ANYONE MOVING FORWARD AT NORMAL SPEEDS. *TR

Mileage: 7,500

PULLING INTO A PARKING SPOT AND TURNED WHEEL. LEFT LOWER TIE ROD BOLT SNAPPED. *TR

Mileage: 19,678