2014 RAM 3500 Power Train Problems

I experienced a lack of power and I noticed that the engine temperature jumped by 40F immediately. The EVIC coolant temperature jump rapidly, but I never received a low coolant warning. I pulled the truck off of I-25 Northbound just south of the WY border. I waited for the vehicle to cool and added all of the coolant I had on hand, about 1.5 gallons. I carefully limped into Cheyenne, WY, towing my 40' 5th wheel to a spot where we could stay. I contacted Cowboy Dodge to identify the problem and repair it. The technician looked at my vehicle and he indicated the EGR valve was bad and needed replaced. The repair invoice is attached for reference. We departed Cheyenne after the fix, and we only got 44 miles out of town on I-80 when the engine coolant light illuminated, and the temp started to spike again. I coasted down the pass into Laramie, WY, in an attempt to get into cell service range and to get the truck off of the road if possible. We ended up stranded on I-80 just east of the exit for 4-hours waiting on a tow vehicle that could take us back to Cheyenne, WY, with our RV in tow. The same technician at Cowboy looked at the truck again and he indicated that the EGR cooler had failed. The failure allowed coolant to leak, undetected, into the combustion chamber. This caused carbon deposits, coal-like remnants, to be deposited throughout the motor and it was especially noticeable on the heat exchanger (see attached). This issue cased $7,000+ damage to my truck and I'm still finding issues related to the failure. I've had injectors fail, the heater core needed replaced again (3d), and the truck is smoking on startup with diminished power and sputtering at speed. I've included all Ram 2021 servicing invoices. This situation could have resulted in a catastrophic runaway on the motor resulting in fire. I lucked out by watching the gages. Stellantis (FCA) should be held accountable for their modifications to the Cummins motor causing these issues.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE SEVERAL UNKNOWN DEALERS, INCLUDING LITHIA DODGE LOCATED AT 200 E. CYPRESS AVE, REDDING, CA 96002, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*DT*JB*DT*JB *DT CONSUMER STATED DEALERSHIP WOULD NOT TO ABLE TO FIX THE CAR UNTIL FEB.2021.*JB

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V035000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING THE CHECK ENGINE LIGHT COMES ON AND THE TRANSMISSION GOES INTO LOW GEAR AND INTO "LIMP MODE". THIS ISSUE HAS OCCURRED MULTIPLE TIMES AND THE DEALERSHIP HAS CHARGED ME TO TRY AND CORRECT THIS ISSUE BY INSTALLING A NEW FUSE BOX OR TIPM BOARD AND REPROGRAMMING IT. STILL THE ISSUE IS NOT FIXED.

Mileage: 60,000

SCR SYSTEM HAS FAILED TWICE WITH ONLY 75700 MILES ON. NEEDING FULL REPLACEMENT OF THE SCR SYSTEM. SYMPTOMS INCLUDE CONSTANT EXHAUST REGENERATION AND ENGINE FAULT CODES ON OBD.

Mileage: 75,700

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION WHEN HAULING A TRAILER, WHICH CAUSED THE VEHICLE TO SWITCH INTO LIMP MODE. THE INDEPENDENT MECHANIC REPLACED THE SOLENOID PACK AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM ANY POWER TRAIN RECALLS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V821000 (POWER TRAIN), 17V562000 (ENGINE AND ENGINE COOLING), AND 17V541000 (STEERING). THE DEALER (TEXAS DODGE, 7800 I-40 FRONTAGE RD, AMARILLO, TX 79106, 806-353-6343) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 RAM 3500. WHILE DRIVING AT UNKNOWN SPEEDS IN THE DRIVE GEAR, THE GEAR SHIFTER SWITCHED INTO NEUTRAL WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE AND IT WORKED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (K & M DODGE RAM, 4100 PLAINFIELD AVE NE, GRAND RAPIDS, MI 49525, 616-363-7520) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THE PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 284,000.

Mileage: 284,000

VIBRATION THAT STARTS AT 68 TO 73 MPH. REPLACED ALL TIRES-HAD BALANCED 3 TIMES-SWAPPED WHEELS AROUND. STILL A VIBRATION IN THE REAR OF TRUCK.CHECKED REAR SPRINGS , DRIVE SHAFT SEEM OK. THIS TRUCK HAS HAD A VIBRATION SINCE I BOUGHT IT, 4 YEARS OLD WITH 112,000 MILES I THOUGHT IT WAS JUST THE MIX MATCHED TIRES THAT WERE ON THE TRUCK.

Mileage: 112,000

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (SMOLICH MOTORS, 1865 NE HWY 20, BEND, OREGON 97701) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

LARGEST AND MOST COSTLY HAS BEEN THE "DEATH WOBBLE", HAVE TO HAVE AN ALIGNMENT EVERY 3 MONTHS, HAD TO ADD A STABILIZER BAR TO SOMEWHAT CONTROL THE SITUATION BUT NOT FIXED IT, THIS HAS BEEN GOING ON SINCE 2016, HAPPENS IF VEHICLE HITS ANY KIND OF BUMP OR RUT AT MORE THAN 10MPH, ALSO HAVING ISSUES WITH WARNINGS TO HAVE THINGS SERVICED AND INSTRUMENT SCREEN CONTROLLING ITSELF OR NOT COMING ON, WHILE RUNNING OR IN MOTION FOR ALL OF THESE, HAS HAD MULTIPLE RECALLS,

Mileage: 50,000

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V562000 (ENGINE AND ENGINE COOLING) AND 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (TATE BRANCH DODGE CHRYSLER JEEP RAM, 4123 N LOVINGTON HWY, HOBBS, NM 88240) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE SHIFTED OUT OF PARK WHILE NOT BEING OPERATED. THE VEHICLE ROLLED DOWN A HILL AND THE CONTACT WAS ABLE TO MANUALLY STOP THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WOODHOUSE CHRYSLER DODGE JEEP RAM (2171 US-30, BLAIR, NE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 61,000

ON MORE THAN A DOZEN OCCASIONS, WHILE AT A RED LIGHT, FOOT ON THE BRAKE PEDAL, THE TRUCK HAS LERCHED FORWARD AND THEN SHUTOFF. ON OTHER OCCASIONS, WHILE SITTING AT A RED LIGHT, IT WILL IDLE ROUGH FOR ABOUT 2 SECONDS, THE RPM WILL JUMP 200-300RPM, BUT NOT ENOUGH TO CAUSE THE TRUCK TO MOVE, AND THEN SHUT OFF. IF I CAN REACT QUICK ENOUGH AND PUT IT IN NEUTRAL, IT WILL STAY RUNNING

Mileage: 61,000

I HAVE EXPERIENCED A CATASTROPHIC FAILURE OF THE RUBBER PORTION OF THE FAN SHROUD ON MY 2014 RAM 3500 WITH THE 6.7 CUMMINS DIESEL ENGINE. WHILE TOWING MY 5TH WHEEL UP A GRADE, THE FAN CLUTCH WAS ENGAGED AND THE TRUCK DOWN-SHIFTED. A SHORT TIME LATER I HAD A STRONG VIBRATION AND NOISE COMING FROM THE FRONT OF THE TRUCK. THE NOISE WENT AWAY, AND THEN THE SAME THING HAPPENED ONE MORE TIME. I TOOK THE TRUCK TO MY LOCAL DEALER FOR INSPECTION, AND FOUND THAT THE BOTTOM PORTION OF THE RUBBER-LIKE FAN SHROUD WAS TORN APART AS THE RESULT OF CONTACT WITH THE ENGINE COOLING FAN. THIS IS AN INTERNALLY WELL-KNOWN ISSUE WITH CHRYSLER/FIAT/RAM AS REFERENCED BY THEIR STAR CASE #S1307000002. THEY HAVE REFUSED TO FIX IT UNDER ANY SORT OF FACTORY WARRANTY, EVEN THOUGH IT IS A KNOWN ISSUE AND EVEN ACKNOWLEDGED THAT IT MAY HAVE BEEN INSTALLED INCORRECTLY AT THE FACTORY (WHICH IS STATED IN THEIR STAR CASE). A QUICK SEARCH ONLINE HAS SHOWN THIS AS A WIDESPREAD ISSUE, WITH SOME FARING MUCH WORSE DESTRUCTION AND DAMAGE THAN MYSELF. THE MANUFACTURER NEEDS TO BE HELD RESPONSIBLE, AND A TRUE FIX NEEDS TO BE IMPLEMENTED BEFORE SOMEONE GETS HURT!

Mileage: 35,750

THE TRUCK HAS THE "DEAD PEDAL" ISSUE. IF STOPPED AT A LIGHT AND YOU GO TO TAKE OFF THERE IS ABOUT A 3-5 SECOND DELAY BEFORE YOU GET POWER TO MOVE FORWARD. ALSO, IF YOU ARE DRIVING AND LET OFF THE GAS PEDAL AND THEN HAVE TO PRESS THE GAS PEDAL TO GO AGAIN THERE IS A LONG DELAY THERE AS WELL. THIS IS A SERIOUS SAFETY CONCERN WHEN TRYING TO MERGE ONTO A HIGHWAY OR PASS A SLOW VEHICLE. THERE HAVE BEEN MANY THAT HAVE FILED THIS COMPLAINT, WHEN DOES SOMETHING ACTUALLY START TO GET FIXED?

Mileage: 42,000

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, THE VISION, FUEL, AND EMISSION WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AT: GLENBROOK DODGE, FT. WAYNE, IN, WHERE THE TECHNICIAN DIAGNOSED A DEF HARNESS FAILURE. THE TECHNICIAN PLUGGED NEW ENDS TO THE HARNESS BUT THE FAILURE RECURRED. THE VEHICLE WAS RETURNED TO THE DEALER BUT AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL AUGUST. THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE A RENTAL VEHICLE. THE FAILURE MILEAGE WAS 62,191.

Mileage: 62,191

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT AN ABNORMAL NOISE WAS HEARD COMING FROM THE VEHICLE. ALSO, WHILE THE VEHICLE WAS STOPPED, THE CONTACT HAD TO DOWNSHIFT DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER HAD THE VEHICLE FOR LONGER THAN TWO WEEKS AND THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

Mileage: 18,000

TRYING TO PULL OUT AT STOP SIGN, OR GREEN LIGHT TRUCK DOE NOTHING FOR @3 SECONDS. WE CALL IT DEAD PEDAL. MANY MORE PEOPLE HAVE SAME PROBLEM. DODGE SEEMS TO THINK THIS IS NORMAL, BUT IT IS NOT. VERY DANGEROUS SITUATION WHEN TRYING TO PULL OUT INTO TRAFFIC WITH YOUR FAMILY IN THE VEHICLE. THIS VEHICLE HAS A DIESEL ENGINE AND SHOULD HAVE A LOT OF POWER TO PULL OUT EMPTY.

Mileage: 22,000

LOW ENGINE RPM THROTTLE RESPONSE FROM DEAD STOP OR ROLLING PACE (5-35 MPH) EXPERIENCES 3-5 SECOND LAG BEFORE ENGINE RESPONDS AND ACCELERATES. THIS HAS CAUSED NUMEROUS CLOSE CALLS WHEN TURNING IN FRONT OF ONCOMING TRAFFIC ON CLEAR ROAD CONDITIONS. TO COMPENSATE, MY DRIVING HABITS HAVE RESORTED TO "POWER BRAKE" THE VEHICLE TO INCREASE ENGINE RPM'S IN ORDER TO ACCELERATE AND CLEAR ONCOMING TRAFFIC. I HAVE OWNED/DRIVEN 3/4 & 1 TON CUMMINS DIESEL VEHICLES PRIOR TO MY 2014 MODEL WITH NO SIMILAR ISSUES. WHEN TOWING, THE ISSUE IS MUCH LESS NOTICEABLE. AT THIS POINT I AM READY TO SELL AND BUY ANOTHER BRAND DUE TO SAFETY CONCERNS. MY WIFE DOES NOT FEEL SAFE DRIVING OR RIDING IN THE VEHICLE AND IS CONCERNED THAT I TRANSPORT OUR KIDS TO AND FROM SCHOOL DAILY IN THE VEHICLE. ONLINE RESEARCH INDICATES THIS IS A COMMON ISSUE WITH THIS MODEL/YEAR GROUP AND HAS COINED THE CONDITION AS "DEAD PEDAL". IT SEEMS THAT THIS DEAD PEDAL CONDITION CONTINUES TO WORSEN WITH MY VEHICLE THE MORE IT IS DRIVEN. NOT SURE WHAT NEXT STEPS ARE HERE, I EXPLAINED MY EXPERIENCES TO MULTIPLE SERVICE TECHS AND LARRY H MILLER DODGE IN SANDY UT, WHERE I HAVE THE VEHICLE SERVICED... IT WAS THE "FIRST TIME THEY HAD HEARD OF IT" RESPONSE EACH TIME. NO HELP TO BE FOUND AT THE DEALERSHIP. NOT SURE WHERE ELSE TO TURN FOR HELP WITH MY ~$60K VEHICLE THAT MYSELF AND FAMILY DON'T FEEL SAFE DRIVING.

Mileage: 10,000

THERE IS AN ABSOLUTE DANGEROUS AMOUNT OF "DEAD PEDAL" BUILD INTO THE ECM TUNING ON THE 2011 AND UP CUMMINS TRUCKS WITH THE 6.7 DIESEL. TRYING TO PULL OUT ONTO THE HIGHWAY OR PASS SOMEON IS DOWNRIGHT DANGEROUS. YOU CAN PUT THE PEDAL TO THE FLOOR AND THE TRUCK JUST CUTS OUT AND GOES NOWHERE FOR UP TO 5 SECONDS COMPLETELY LOSING MOMENTUM. SOMETHING NEEDS TO BE DONE ABOUT THIS I AM NOT THE ONLY PERSON WITH THIS COMPLAINT.

Mileage: 111,875

TL* THE CONTACT OWNS A 2014 RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH IN RAINY WEATHER, THE REAR PASSENGER SIDE OF THE ROOF STARTED TO LEAK. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD LIGHTHOUSE NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE WOULD JERK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Mileage: 50,000

NOV 11 2015 MY TRUCK FLIPPED DURING A LEFT HAND TURN WHILE PULLING A 3 CAR HAULER WITH 2 CARS ON TRAILER I WAS ABOUT 25000LBS GROSS PLUS OR MINUS 1000LBS. I WAS ON MY WAY TO TRUCK STOP FOR FUEL WHEN ACCIDENT HAPPENED. MY TRUCK HAS AN AUTOMATIC TRANSMISSION AND THE MONTH BEFORE WAS HAVING SHIFTING ISSUES ON LEVEL GROUND SO I TOOK TO DEALERSHIP FOR FREE FACTORY REPAIR/ REPROGRAM TRANSMISSION HAVE ALL DOCUMENTS. NEARLY 10,000 MILES LATER / 1 MONTH TURNING AND NOW MY TRUCK IS ON ITS SIDE MY GUESS IS IT DOWNSHIFTED AND PUH POW OVER IT WENT.

Mileage: 64,523

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT GEARS. IN ADDITION, THE TPM AND A/C FAILED TO FUNCTION PROPERLY, AND AN ABNORMAL NOISE COULD BE HEARD FROM THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Mileage: 30,000

THERE IS A SOMETIMES SIGNIFICANT DELAY IN RESPONSE WHEN PRESSING ACCELERATOR PEDAL AND ACTUAL ACCELERATION OF THE VEHICLE. THIS MAKES IT DIFFICULT TO JUDGE MERGES INTO TRAFFIC OR WHEN MAKING TURNS FROM A STOP INTO TRAFFIC. THE DELAY COULD BE RELATED TO THE TURBO CHARGER SPINNING UP, BUT IT DOES LEAD TO A DANGEROUS CONDITION. THIS IS PARTICULARLY NOTICEABLE WHEN THE VEHICLE IS COLD. I DID NOT NOTICE SUCH A PERCEPTIBLE DELAY IN ACCELERATION WHEN DRIVING AN OLDER MODEL DIESEL PICKUP ALSO MADE BY DODGE RAM.

Mileage: 16,500

ANYTIME I HAVE TO TAKE MY FOOT OFF THE ACCELERATOR PEDAL CAUSING THE TRUCK TO COAST A BIT, AND THEN DEPRESSING THE ACCELERATOR PEDAL BACK DOWN IN AN EFFORT TO SPEED UP, THERE IS A 2 TO 4 SECOND PAUSE BEFORE THE TRUCK EVEN STARTS TO ACCELERATE. THIS ISSUE CHANGES IN DELAY TIME DEPENDING ON THE CURRENT SPEED YOUR COASTING AT. THE 25 TO 45 MPH RANGE SEEMS TO CREATE THE LONGEST DELAY. IN TWO INSTANCES, TRAVELING AT AROUND 35 MPH, I DEPRESSED THE ACCELERATOR PEDAL TWICE WITHIN A SECOND OF EACH OTHER (IN AN EFFORT TO TIME MY ACCELERATION WITH THE TRAFFIC) AND THE TRUCK ACTUALLY STALLED OUT DARN NEAR KILLING ME. SINCE THEN I HAVE LEARNED THAT IF I KEEP THE TRUCK FROM COASTING WHEN I'M TRYING TO MERGE (A LITTLE ACCELERATOR WITH SOME BRAKE AT THE SAME TIME) WHICH KEEPS THE POWERTRAIN ENGAGED, ELIMINATES THE ACCELERATION DELAY. NOT GOOD FOR MY BRAKES THOUGH, AND NOT ALWAYS ABLE TO ACCOMPLISH. MY HOPE IS THAT SOMEONE WILL DO SOMETHING ABOUT THIS BEFORE A SERIOUS INJURY OCCURS.

Mileage: 30,000

TRUCK SHAKES VIOLENTLY BETWEEN 70-78 MPH.

HAS SEVERE DEAD PEDAL. IF I HAVE TO LET OFF THE GAS PEDAL FOR A SECOND TO MERGE INTO TRAFFIC THEN GIVE IT GAS AGAIN IT FALLS ON IT'S FACE AND DOESN'T MOVE OR DO ANYTHING AT ALL FOR UP TO 5 SECONDS. HAS ALMOST CAUSED 4 CRASHES.

I GET A BAD VIBRATION AROUND 76-86 MPH. I ORIGINALLY BOUGHT A 2013 DUALLY LONGHORN DIESEL , BROUGHT BACK 5 TIMES TO DEALER AND COULD NOT FIX VIBRATION ISSUE, NOW HAVING SAME ISSUE WITH THIS TRUCK, 70K SHOULD NOT BE HAVING TO DEAL WITH THIS SAME THING AGAIN. I LOST WORK, PERSONAL TIME AND ALL AGGRAVATION WITH 2013 AND NOW 2014 SAME ISSUE. SOMETHING IS WRONG WITH THESE TRUCK WITH THE VIBRATION ISSUE AND NEED TO BE CORRECTED, IT'S GOING TO VIBRATE ITSELF APART AND GETTING RATTLE NOISES WHEN I DRIVE BESIDE THE FACT THAT IT'S SHAKING MY GUTS APART . I'VE ALREADY WENT THRU ONE SET OF REAR TIRES AND NOW HAVING TO PUT ANOTHER SET ON AT 28K. SOMETHING IS WRONG!!!

Mileage: 5,000

WHEN DRIVING DOWNHILL THE ENGINE BRAKE WORKS INTERMITTENTLY AND THE TRANSMISSION SOMETIMES GOES INTO NEUTRAL. WHEN IN NEUTRAL YOU HAVE TO INCREASE THE ENGINE RPM'S BY AT LEAST 1000 TO GET THE TRANSMISSION TO GO BACK INTO GEAR. TECHNICIANS TELL ME SOMETHING IS STRANGE BUT THEY ALL SAY CHRYSLER BACK EAST SOMEWHERE SAYS ALL IS NORMAL AND THAT IS ALL THEY CAN DO.

Mileage: 35

TL* THE CONTACT OWNS A 2014 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 400. UPDATED 12/01/15*LJ UPDATED 11/13/2017*CN

Mileage: 400

I BOUGHT A BRAND NEW 2013 RAM LARAMIE LONGHORN 1 TON 4X4 TRUCK WITH THE AISIN TRANSMISSION IN JULY 2013. THE TRUCK WOULD BUCK/JERK . IT WENT BACK TO THE DEALER NUMEROUS TIMES. EACH TIME I WAS TOLD THAT THERE WAS A "SOFTWARE UPDATE," THAT MIGHT FIX THE PROBLEM. AFTER NUMEROUS UPDATES & NO FIX, THE DEALER CONSULTED W/ THE ENGINEERS AT RAM, IN WHICH IT WAS ADVISED FOR THE DEALER TO TRY & REPLACE THE TORQ CONVERTER. THE TORQ CONVERTER DID NOT FIX THE PROBLEM. THE TRUCK WAS NOT SAFE TO DRIVE. I HIRED A LEMON LAW ATTORNEY & CHRYSLER BOUGHT THE TRUCK BACK & GAVE ME A 2014 LARAMIE LONGHORN 3500. ON NOVEMBER 21, 2014 I PICKED UP THE NEW TRUCK. ON NOVEMBER 27TH, 2014 WHILE DRIVING THRU TOWN AT APPROX 40MPH & THE TRUCK STARTED THE SAME BUCKING/JERKING. I TOOK THE TRUCK BACK TO THE LOCAL DEALERSHIP (HATCH MOTOR COMPANY IN SNOWFLAKE, AZ) ON DECEMBER 3, 2014. THE TECH WAS ABLE TO DRIVE THE TRUCK & DUPLICATE THE BUCKING/JERKING. THE SERVICE MANAGER CALLED RAM & WAS ADVISED THIS IS A "NORMAL DRIVING CONDITION." THE TRUCK THEN SAT AT THE DEALER FOR 12 DAYS WHILE THE CHRYSLER REGIONAL REP/MANAGER, [XXX] CAME OUT & DROVE MY TRUCK & WAS ABLE TO DUPLICATE THE BUCKING/JERKING. THE REP ALSO DROVE A 2015 TRUCK ON THE DEALERS LOT ALONG W/ 3 OTHERS & THEY ALL HAVE THE SAME BUCKING/JERKING PROBLEM. SO AT THIS TIME CHRYSLER IS TELLING ME THAT IT IS A "NORMAL DRIVING CONDITION" FOR THEIR TRUCKS TO BUCK/JERK AT SPEEDS LESS THAN APPROX 45MPH OR LESS. THEY CONSIDER 45MPH AN "ABNORMAL DRIVING CONDITION" MAKING THE BUCKING/JERKING A "NORMAL DRIVING CONDITION." I HAVE THIS STATED IN WRITING ON MY SERVICE INVOICE & WOULD BE HAPPY TO PROVIDE THIS TO YOU. WHAT I WANT IS SOME SORT OF RESOLUTION. I'M STUCK WITH A $60K TRUCK THAT I CANT SAFELY DRIVE. ITS NOT SAFE TO HAVE A TRUCK "BUCKING/JERKING" ESPECIALLY WHILE DRIVING THRU TRAFFIC IN WHICH YOU'RE ALWAYS DRIVING LESS THAN 45MPH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Mileage: 400

AS I PICKED UP MY NEW 2014 DODGE RAM 3500 6.4 , I NOTICED A RATTLE COMING FROM IN OR UNDER THE DASH BOARD . I ALSO NOTICED MY CRUISE CONTROL WOULD NOT WORK AND TRACTION LIGHT STAYED ON . THE RATTLE ONLY OCCURS WHEN I AM STEPPING ON THE GAS AND GOING OVER ROUGH ROADS , I LET OFF THE GAS AND THE RATTLE STOPS . I TOOK IT TO MY DEALER ( DICK POE DODGE , EL PASO , TX. ) AND THEY FOUND NOTHING WITH THE RATTLE , THEY FIXED THE OTHER ISSUES . THEY HEARD THE RATTLE BUT SAID THEY COULD NOT PIN POINT IT , THEY FELT IT MIGHT BE THE THROTTLE PEDAL IT SELF , BUT DODGE WOULD NOT LET THEM SWAP IT OUT UNLESS THEY WERE 100% SURE THAT WAS THE ISSUE . SO HERE I AM STILL DRIVING WITH THE RATTLE . I DID OFFER TO PAY FOR THE PART AND MY ADVISER SAID HE WOULD NOT ALLOW THAT ONLY CAUSE HE WAS NOT 100% SURE IT WOULD FIX THE ISSUE . UNDERSTAND THE SERVICE DEPT DID ALL THEY COULD TO HELP ME , IT WAS DODGE THAT TIED THEIR HANDS . *TR

Mileage: 250

WHILE UNDER ATTEMPTED HARD ACCELERATION, THE GAS PEDAL BECOMES UNRESPONSIVE FOR SEVERAL MOMENTS. SEVERAL TIMES, THIS ALMOST CAUSED AN ACCIDENT WHILE PERFORMING EVASIVE MANEUVERS TO AVOID GETTING HIT.. *TR

Mileage: 1,000

WHEN ATTEMPTING TO CROSS MULTIPLE LANE DIVIDE HIGHWAY WHILE SYNCHRONIZING THE TIMING OF THE CROSSING I HAD TO LET UP AND THEN DEPRESS ACCELERATOR PEDAL AND GOT NO RESPONSE FROM THROTTLE... THE CLASSIC DEAD PEDAL RESPONSE. IT CAN BE AVOIDED BUT SOMEONE UNFAMILIAR WITH THE VEHICLE CAN GET SERIOUSLY HURT/KILLED BY NOT UNDERSTANDING THE DEAD PEDAL LAG AND THOSE SITUATIONS WHERE IT OCCURS... THIS MUST BE FIXED. *TR

Mileage: 19,800

I WAS ATTEMPTING TO PASS A SLOW MOVING VEHICLE. I WAS TRAVELING AROUND 35MPH AT THE TIME. RIGHT BEFORE I WENT TO OVERTAKE THE VEHICLE I HAD TO LET OFF THE ACCELERATOR. WHEN THE PASSING LANE WAS CLEAR I GAVE THE TRUCK THE THROTTLE NEEDED TO PASS THE SLOW CAR, BUT IT WAS A GOOD 3-4 SECONDS AFTER PUSHING THE ACCELERATOR BEFORE THE TRUCK RESPONDED AT ALL. THIS WAS NOT TURBO LAG, IT WAS SIMPLY THE TRUCK DID NOT RESPOND TO MY INPUT WHEN NEEDED. I HAVE HAD THIS HAPPEN ALSO WHEN TRYING TO MERGE INTO TRAFFIC OR PULL OUT ONTO A BUSY STREET. IT IS DANGEROUS. *TR

Mileage: 2,200

I HAVE HAD AN ONGOING PROBLEM WITH THROTTLE RESPONSE SINCE NEW. THERE IS A 1-2 SECOND LAG WHEN ATTEMPTING TO ENTER TRAFFIC AND WHEN TRYING TO PASS ANOTHER VEHICLE. THIS PROBLEM AFFECTS NUMEROUS ASIAN EQUIPPED TRANSMISSIONS IN THE DODGE DIESEL TRUCKS AND MANY OWNERS ARE HAVING THE SAME PROBLEM WITH NO RESOLUTION OFFERED FROM THE DEALERSHIPS OR CHRYSLER CORP. IT IS VERY DANGEROUS BECAUSE YOU ARE ATTEMPTING TO ACCELERATE WITH SAFETY BUT HAVE TO ACCOUNT FOR A LAG IN PERFORMANCE. IT ALSO DOES NOT OCCUR ON ALL TRUCKS SO EQUIPPED AND VEHICLES EQUIPPED WITH THE ASIAN PRIOR TO 2014. I HAVE FOUND IT NECESSARY TO ABORT MY ATTEMPT TO ENTER TRAFFIC DUE TO THIS LAG IN RESPONSE AND WAS NEARLY HIT FROM THE REAR BECAUSE ANOTHER STOPPED VEHICLE THOUGHT I WAS LEAVING MY POSITION. HOPEFULLY THIS PROBLEM CAN BE RESOLVED WITH A COMPUTER REFLASH BUT SO FAR, CHRYSLER IS NOT INTERESTED IN A FIX. *TR

Mileage: 3,000

WHILE LEAVING THE LOT I GO TO ACCELRATE AND THE TRUCK SLOWLY INCREASES SPEED AND THEN STARTS TO MOVE. THIS HAPPENS ALL THE TIME AND I TOOK THE TRUCK INTO THE DEALERSHIP AND THEY STATED THIS IS CHRYSLERS TORQUE MANAGEMENT SYSTEM. THIS SYSTEM HAS ALMOST CAUSED ME TO GET INTO A WRECK TWICE. I KNOW OF ONE FRIEND WHO HAS GOTTEN INTO A WRECK. I RESEARCHED THIS ISSUE AND SURE ENOUGH THERE ARE HUNDREDS OF MEMBERS ON DODGE AND CUMMINS FORUMS COMPLAINING OF THIS ISSUE AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. HERE IS A LINK TO SOME THREADS. HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1193537-QUICK-RANT.HTML HTTP://WWW.CUMMINSFORUM.COM/FORUM/2013-GENERAL-DISCUSSION/1179305-DEAD-PEDAL.HTML PLEASE MAKE CHRYSLER DO SOMETHING ABOUT THIS. *TR

Mileage: 150