2017 RAM 3500 Service Brakes Problems

The problem with the ABS module started in 2019 when the truck had 43000 miles. The dealership told mee what the problem was but didn't have the parts to repair it. I've been driving it since then with no anti lock brakes, traction control, and no cruise control. This seems unsafe to me and all other drivers. I have contacted the dealership and there is still no remedy for the issue. Please consider this a formal complaint. Thank you.

No cruise control, ding ding ding no traction control ding ding ding no abs ding ding ding

It has been over 1year now and chrysler still doesn't have a fix for the anti lock brake system. How long can this go on? the truck keeps kicking out the cruise control and the traction controls. I have been contacting the dealers but there isn't a fix WTF!

The contact owns a 2017 RAM 3500. The contact stated that while driving at an undisclosed speed, the service brakes activated, and the vehicle slid and crashed into a deer. The contact stated that the deer appeared instantly. The brake pedal was depressed; however the vehicle failed to stop, and the vehicle crashed into the deer. The ABS and traction control warning lights were illuminated. The contact stated that the failure occurred two times, and each time the contact's vehicle crashed into a deer. The contact stated that each time the deer appeared so fast. In addition, the contact stated that the area in which the contact resides was highly populated with deer. The vehicle was towed to an independent mechanic for damage repairs to the exterior of the vehicle. In addition, the vehicle was taken to an independent mechanic, where it was diagnosed with a failed HCU module. The contact was informed that the HCU module needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. In addition, the contact stated that the dealer ordered the parts two years ago. The contact was informed that the parts were on back order and the parts were not available. The contact received a recall notification NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) however, the parts were not available. The manufacturer was made aware of the failure. The contact was advised to take the vehicle to the dealer for diagnostic testing and provide a diagnostic fee. In addition, the contact was informed that the parts were not available. The failure mileage was approximately 86,000.

FCA issued recall C4B notification at the end of 2024, with estimated parts availability in the 2nd quarter of 2025. It is now the 4th quarter of 2025 (almost a year later!) with no update on parts availability. Considering that malfunction of the braking system is a critical safety hazard, it is unacceptable that they have and continue to delay a timely resolution for those impacted.

The ABS module has not worked for over a year. To me this isn’t a timely response. What are my options?

The loss of ABS/ESC/Traction control may cause this vehicle to crash . Warning lights are present, I have a horse trailer and can not use this truck to pull it due to this danger. I have waited over a year for the remedy to be offered but there is no remedy from the manufacturer for these failures of the ABS/ESC/Traction Control.. This happens EVERY TIME I attempt to drive this truck. It has LOW Mileage due to not being able to drive it.

Abs light continuously cycles. Front left brake is very hot

I am filing this complaint regarding the unavailability of a critical safety component for my vehicle. Multiple dealers have informed me that the part is not available through the Mopar parts chain. However, the identical part is currently available for purchase by consumers through MoparGenuineParts.com (111 Bond Street, Westbury, NY 11590) at the following link: [XXX] ). One verified buyer even confirmed this discrepancy. As [XXX] wrote in his 5-star review dated 04/03/25: *"ABS PART – Fixed my problem just what I needed. Dealership said they could not get to because of part shortage??"* This highlights a troubling inconsistency: Mopar’s authorized dealer network is unable to supply parts that consumers can easily purchase online. It makes no sense that the official supply chain is cut off while direct-to-consumer sales remain active. The component in question is critical to the safe operation of the vehicle. If it fails at high speed, the driver could experience sudden loss of braking or steering control. Such a failure poses an imminent danger of severe accidents, rollovers, or fatalities, both to the vehicle occupants and to others on the roadway. My concern is twofold: (1) why Mopar dealers cannot access parts that clearly exist in Mopar’s system, and (2) how long-term safety is being compromised if consumers must resort to inconsistent third-party availability for essential components. This disconnect directly threatens public safety. I respectfully request NHTSA investigate why Mopar’s dealer network is unable to provide critical safety components, while consumers can obtain the exact same part online, and whether this practice constitutes a systemic safety hazard that warrants recall, investigation, or enforcement action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The truck has had the HCU not working for at least two years, with no success at repair due to part unavailable. Truck has low miles due to the brakes being a safety concern. Reached out to RAM customer care several times with the response being parts unavailable. January of 2025 a case number was issued !00Dj001qsDF.!5007y0tkhWy. We had been notified of the recall Jan 2025 and told parts would be available April 2025. Contacted 3 RAM service departments, and no parts are available.

While test driving a 2017 RAM 3500 6.7L Cummins diesel at Cherry Hill Dodge Chrysler Jeep Ram in Cherry Hill, New Jersey, both the check engine light and the regen warning light came on simultaneously. I returned to the dealership, looked up the regen warning, then retrieved my BlueDriver OBD2 scanner from my own vehicle. I scanned the truck on-site and ran live data. The scan confirmed the diesel particulate filter (DPF) was 100% full, and the regeneration system was not functioning. Permanent fault code P242F was stored, and the exhaust backpressure reading was over 25 PSI at idle — indicating a severely blocked system. These faults were not disclosed by the dealership, and no inspection or documentation from a diesel technician was available. I later discovered the truck also has an open safety recall (Manufacturer Recall Number: C4B / NHTSA Recall Number: 24V-896) for a potential failure of the Brake Hydraulic Control Unit (HCU). This recall involves the loss of ABS, Electronic Stability Control, and Traction Control, and the recall status is listed as incomplete with no remedy available as of the test date. I offered to purchase the truck for $35,000 out-the-door on the condition that the emissions system was repaired and certified. The salesperson spoke with the manager, then returned and told me the vehicle was no longer for sale. I then overheard the manager say they planned to wholesale the vehicle, likely without disclosing these active safety and emissions system failures. I am filing this report to ensure the vehicle is flagged for unresolved safety and emissions violations before it is sold or auctioned in its current condition. I have full diagnostic scan data, photographs, and written communication from the visit available upon request.

I am filing this complaint regarding an unresolved safety recall for the Hydraulic Control Unit (HCU) on my 2017 Dodge Ram 3500, VIN ending in [XXX] , under Recall Number C4B/NHTSA 24V-896. We received the recall notification months ago and have been waiting ever since for further instructions or a remedy from FCA US LLC. After more than six months, we still have no resolution. Recently, the vehicle was towed to Patterson Dodge in Tyler, TX, where it was inspected by the dealership. They confirmed that there is currently no remedy available for the HCU issue and stated they have no idea when a fix will be provided. This is not just a matter of inconvenience — this is a critical safety concern. FCA's own recall notice clearly states: “The loss of ABS/ESC/Traction control may cause a vehicle crash without prior warning.” We purchased this truck specifically to tow our 5th wheel camper, which we now cannot safely operate due to the safety risk posed by this unresolved recall. Without proper braking and stability control systems, towing a heavy load would be incredibly dangerous, not only to us but to everyone else on the road. We understand that vehicle recalls can take time to resolve. However, it is extremely concerning that: FCA has offered no timeline or remedy after many months. The vehicle remains inoperable for its intended purpose due to the unresolved recall. We were never proactively contacted with updates and had to follow up on our own. The dealership confirmed the part is not only unavailable but with no estimated time of arrival. We respectfully request that NHTSA investigate whether FCA is meeting its obligations under the National Traffic and Motor Vehicle Safety Act to provide a timely and effective recall remedy. A known safety defect has been identified, but the remedy is indefinitely delayed, and the manufacturer is not offering alternative solutions (loaner vehicle, buyback, etc.) while we are left with a vehicle we cannot safely use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF IN

Unknown. Not for certain. Dash message says “see dealer. Electronic brake control unit malfunction” - to that effect. HCU/ABS recall needs addressing. No parts available currently.

The ABS brake system control module HCU is failing vehicle is available for inspection I’m not sure if the brace are going to work or not the traction control is affected. Vehicle is not safe to drive long distance. The vehicle has not been reproduced for a dealer or independent service center. It has not been inspected by the manufacturer or the police or the insurance representative or any other Agency? I was driving along when I got the notice on my dashboard. My ABS module was malfunctioning and then it quit malfunctioningand then it started malfunctioning again, right now it is back-and-forth at random. A call to the local dealer service rep said that the parts not available and they do not know when it will be. My concern is it safe to drive or not?

2nd time truck has warning lights on related to ABS, electronic braking system with no parts available from manufacturer - HCU. Truck is set up to tow a gooseneck trailer. Loss of braking capacity has put me in hazardous situations as the problem is intermittent. Previous repair, where dealer stated my rotors were bad with fewer than 20k miles, was expensive and tech said it could be related to the electronic braking system failure causing rotors to malfunction. No remedy from manufacturer is unacceptable as I'm unable to use my vehicle and if I did, I could be in a situation causing a major accident with no brakes.

The ABS system has deactivated along with traction control and all the lights are on the dash with a message that says service electronic brakes system. Stellantis claims that I am not included in the recall even though my model year and model match others being recalled and the part needed to complete the repair is the one that is being redesigned because the original one is faulty. Please help!

Break controller/traction control/cruise control all are not working an being a RV owner WE tow a 2014 Redwood 42 foot 5th wheel, 16000 max weight (our scaled is 14640 pounds). We do not feel that it is safe to tow our RV with the recall that affects towing. This is the 3rd recall/repair on this truck. Please advise us on the towing recommendation/safety on using our truck to tow our RV.

I own a 2017 ram 3500 that has had ABS brake problem, been trying to fix for years they have no parts available. I don't understand how other people or getting trucks fixed but we seem to get put aside. I actually had two trucks with same problem had to trade the 2018 in with value loss for check engine light with ABS. I was give a case number but no dealers have contacted for repairs. Case 92030267.

FAILURE OF ANTI-LOCK BRAKE SYSTEM MODULE (ABM). FAILURE OF ANTI-LOCK BRAKE SYSTEM HYDRAULIC CONTROL UNIT (HCU). BOTH HAVE FAILED AND HAVE BEEN REPLACED *TWICE* AT DEALERSHIP IN UNDER 40,000 MILES. WARNING LIGHT AND AUDIBLE WARNING INDICATED PROBLEM. BRAKE RESPONSE DANGEROUSLY INADEQUATE. THIS PROBLEM IS UNDER NHTSA 24V-896 / FCA C4B. HOWEVER THIS VIN APPARENTLY EXCLUDED AND/OR NOT RECOGNIZED AS INCLUDED IN RECALL BY FCA/NHTSA. THIS IS IN ERROR AND MUST BE REMEDIATED.

The cruise control stop working and we received a service electronic braking system warning and the trailer brakes stopped working

Defective HCU. 2015 Ram 3500 single rear wheel 4 wheel drive with 40,000 miles. ABS light, ESC/Traction Control codes and dingers started in 2020 at 28,000 miles. DTC code indicates defective HCU. Several dealerships have been unable to address repairs due to updated parts unavailable from FCA. This vehicle with known defective braking system has been restricted to local errands for 4+ years for safety reasons while family camper remains stored.

Abs Failure, at around 80,000 miles, Truck is unusable , brake drags and causes overheating, can not get to dealer unless towed. All ABS system lights and failure warning lights are on Have been paying on vehicle which has been unusable since 6/2022 Dealer says parts are not available

Needed to use brakes but unexpectedly the pedal did not work or stop the vehicle. Had to swerve into a ditch to avoid a collision with another vehicle. Abs, traction lights then activated.

ABS light goes on and off constantly, cruse control will not work. Truck has 29,000 mikes and has been doing this for 3 years

Service antilock brake warning is intermittent. This has been traced to defective pump/control modules. Parts are unavailable.

Antilock brake module failure and no traction control. Also no cruise control. Having this problem for over two years, took vehicle to dealer and replaced valve in abs system. Having the same problem again for one and a half years now. Please fix.

My truck has 57,000 miles on it. Keeps getting "Service electronic braking system" and "ABS" message. "ABS" fault light and "Traction control" fault light comes on. Lights and message stay on for a couple seconds. Does this over and over. I had this problem before when the truck had about 20,000 miles on it. Braking system hydraulic control unit (HCU) was replaced under warranty. Contacted dealer service department and was told it was safe to drive, but abs may not work properly.

[XXX] I got a check engine light and associated ABS and traction control light. Roads were dry and braking seemed fine. Lights eventually went out. Service department at dealership said sometimes moisture will cause this. No codes. Between May and October this problem has become repetitive and has been in the dealership service department multiple times. Codes show only when lights are on. Wheel speed sensor has been replaced (twice), but did not solve problem. Other features affected when these lights are on: 4WD will not engage, cruise control inop, rear collision sensor inoperative. My truck has been in the shop (dealership at Lithia in Anchorage, AK) since 10 Oct. Technician has said it needs ABS module and hydraulic pump, but FCA (or Stellantis who issued service contract) will not release parts (or they are out of parts and won’t admit). Apparently Ram engineers don’t believe service tech and are having him chase an electrical problem and now hub replacement. A quick internet search and it appears thousands of Ram owners (17-18) have dealt with this problem. The mileage is just shy of 110,000 and service contract expires at 125k or Jun 25. As a consumer I’m stuck between Ram engineers, and service department at dealership (currently without vehicle). A heavy duty pickup in Alaska is useless w/o 4WD on the rapidly approaching winter. This is obviously a known problem and needs resolution.

The abs and traction control lights flash on and off. They also have remained off and the back on for while. Happens a lot during summer and when driving for a while. While on cruise control and the lights comes sudden loss of power and agrressive engine slow down causing the vehicle to shake. Has happen multiple times.

Component Failure: ABS ECU and HCU modules presented a trouble code C0020-01 after dashboard warning of ABS System problem. Safety Risk: Pulling my 12,000 trailer down the I-5 Grapevine without ABS, Traction Control or Cruise Control is very dangerous to myself and others. Failure Reproduced and confirmed by independent service center. Manufacturer (Stellantis) RAM insisted they change the HCU module before changing the ECU module (P/N 68347098AC). The HCU replacement did not clear the code, The manufactuer has a hold on shipping any ECU units to their dealer network. Truck has been out of service for three weeks! Dated 10/22/2024

The Hydraulic Control Unit Chrysler part number 68143491AA failed and Ram refuses to replace/repair it and I’ve been waiting a year. This causes the Anti-lock braking system and Traction control system to no longer function limiting function under wet or slippery conditions. This puts the driver and others at risk. It also disables the cruise control and 4 wheel drive. I have contacted my local dealer multiple times and they have made no attempt to help me. The vehicle/component has not been inspected by the manufacturer, police, insurance representatives or others. There were no Warning lamps/messaged before failure only after. These would be ABS lamp and traction control lamp plus a service ABS warning message. "

ABS system keeps beeping due to known defective part which Dodge has known about. My vehicle only has 27,000 miles on it

On two separate occasions I had total brake loss , the truck has under 21,000 miles on it and while driving and trying to stop I have total brake loss , today I almost rear end a car due to the failure, luckily for them I have relatively good reflexes and I don’t panic , if either of those were not true I possibly could of killed the two occupants of the car in front of me , I was traveling approximately 70 miles an hour on the interstate had had to apply my brakes. When I did I had absolutely no brakes at all, no idiot lights or anything warning me of the problem, this was the second time this occurred , the first time I was on my way home at night and went to stop at a stop sign at an intersection and again total brake loss , both these times I limped home , hoping I would make it home safely. This needs to be investigated before some dies

ABS module is bad. Didn’t last long and shut cruise control off. And makes hard to brake with trailers

ABS Module/HCU replaced 3 times defective yet again. This is a safety issue because Anti-lock brakes, traction control, and cruise control do not work

My abs and traction control lights come on and electronic brake service messages along with the chime Had the truck scanned by a personal mechanic and the abs pump is not working

Replace abs module code

Check engine light came on. Got a code C0020-01. abs pump motor control. Opon further research I found out this is a common issue and I was told to report it to nhtsa for there investigation. I did not have it fixed yet.

Third time the ABS module has been replaced in 29,000 miles. Took months for our dealer to acquire the part. Second one with the "AB" suffix. Truck only used for livestock towing hence the low mileage. When the ABS-STC go out the warning indicators come on along with a "Service Electronic Braking" system message. When this occurs, not only are the two mandated important safety systems inoperative, four wheel drive wont engage. I don't use cruise control but hundreds of reports state it also is inoperative. Why is Stellantis and NHTSA dragging their feet on getting this issue resolved and recalled once and for all. Not having Anti Lock Brakes and Stability Control are dangerous. I don't get it.

Abs and traction control lights come on, simultaneously canceling cruise control. Vehicle speed immediately slows, and traffic behind me catches up quickly as it takes a few seconds to react and get the vehicle back up to speed. Also, no abs in wet condition, etc. Bumps in the road cause the system to go out and come back on. It's become such a problem that I've had to pull the fuse for abs, which means no more cruise control. But also activates the red brake warning light. So if another problem comes up, I won't know as the brake light is already on.

Beginning in 2018, the ABS system will stop working intermittently and a number of trouble lights will come on, such as "Service ABS system" and, at the same time the cruise control and 4 wheel drive will stop working. I took it to a dealer while still under warranty and they claimed the ABS system was fine, and they could find no problem with the ABS, which had to be a lie since a code would certainly have shown up. I will go months without a problem then it will start intermittently going out for weeks at a time. This happened once in a snow storm near Denver, CO and I nearly went into the ditch because the 4wd suddenly stopped working. My research shows this is a common and serious problem with the 2017 and 2018 Rams and the manufacturer is well aware of the defective HCU that causes this safety issue. It needs to be repaired in a recall. An OBT scan shows that the ABS control unit intermittently suffers a "complete electrical failure" in the hydraulic control unit of the ABS.

Heading down a mountain grade on [XXX] came around a turn on the down grade and all the sudden warning lights starting going off. Tried braking harder but almost no brakes on the pickup. Managed to press the emergency brake, thankfully we were going at a slow enough speed. So many messages on the dash that I was having trouble getting to the trailer brakes to increase the gain so I could use them to help us get stopped. How was my safety and my Wife's at risk, brake failure on a mountain grade could have been bad. Taking it to a Ram Dealer on Tuesday, June 25,2024 in Hanover, PA. I was told by a mechanic that he scanned the system and pulled Code C0020. Was also told probably Hydraulic Control Unit or ABS Control Unit failure which is a common problem. At the time of the incident here are the warning lights and messages : Service Electronic Braking System, service abs, service trailer brakes. service rear park sensors, traction control disabled & trailer brakes disconnected ( had to unplug and replug to get back). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

warning lights for ABS and anti skid lights on intermittently

The abs control module and pump has been going out for the last 4 years with intermittent alarm every 30-44seconds. Every time I call dodge dealer the part is on back order for 4 years now I finally found a remanufactured one on eBay. This is a serious problem, very unsafe and I have talked to a lot of people with dodge ram trucks 2017-2018 that have the same issues and a couple people that have had bad accidents they believe is because now no traction control. Dodge needs to be held accountable for the parts they put in the truck and for not having a replacement ready to go.

I've been waiting for replacement parts for Technical Service Bulletin S2005000004 for over 8 months. It's my understanding from the dealer I visited that I could have a complete failure of electronics and/or brakes. Many warning lights and warning messages are displayed on the dashboard. Dodge has not issued a recall. I've been towing an 18,000lb RV around the country off and on for a number of years and was never made aware of this danger.

The service emergency braking system warning randomly goes off. Some times it will go in the morning or maybe while driving. Might beep at me for a few minutes and then goes away

Service abs system. Had repaired but now came back. Abs control module No parts available national backorder ram needs to address this and fix my truck for free.

ABS warning lights lights keeps intermitting keeps going on and off. The ABS light and traction control lights flashes on and off, speed control goes off as well as a bell alarm. Had the ABS pump replaced under warranty at 22000 miles and now at 59000 mile same issues.

The ABS System has failed twice since i have owned this vehicle. The first time on [XXX] 2022. I brought the vehicle in for repair at Victory Ram in Shallotte, NC. They replaced the ABS Module and it failed again in January of 2024. This part is not available now so I must wait for a new part to be designed. I am driving this vehicle with a malfunctioning ABS System. I believe this should be a recall as it is a safety hazard and an expensive repair that the consumer should not be responsible for. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My truck has 22,780 miles on it. This truck is currently in the shop having the Fifth ABS Module, ABS Control and ABS Hydraulic unit. The First time that this occurred was on 11/26/2018, 6,199 miles. I had owned the truck 16 months at this time. The Second time was on 7/6/2020, 11,982 miles (They called it an Axel Actuator this time, but it was the same error message on the dash panel as before). The Third time was on 12/14/2020, 14,930 miles. The dealer waved the deductible charges, this time, since the truck was just out of the regular warranty and this was an ongoing problem. The Fourth time was on 1/19/2024, 21,348 miles. Again, having to use extended warranty and pay the deductible. It's currently in the shop being repaired for the Fifth time for the same problem, 5/6/2024, 22,780 miles, Not even 4 months and less than 1,500 miles since the previous repair. The Dealer also said that the Brake Pedal sensor is bad this time in addition to all of the ABS parts. Once again, having to use extended warranty and pay the deductible. If I count the original ABS Equipment, this will make the Sixth ABS Equipment that has been on my truck. This is a MAJOR Safety issue due to the fact that I pull a 15,000 lb. fifth wheel RV and often times I have to come down mountains after it has failed. The Dealer has said that this an ongoing problem with the Ram 3500 & 2500 trucks. I have never had any vehicle in my entire life that has had an ABS problem, let alone this many times. Something needs to be done to correct this problem BEFORE someone is KILLED!

I purchased a 2017 RAM 3500 in 2018 brand new, directly from a dealer. Within the first week of ownership, truck started alerting me that there is an issue with the automatic brakes and to service the vehicle. I took the truck to my local dealer in October 2018. They confirmed issue was with the ABS system. I was told to take a rental car because it would take some time to get the parts and I wouldn’t be allowed to take my truck because it wouldn’t be safe to drive. The parts came in after some time and the truck was repaired. Almost 24 months later (September 2020), the same ABS alerts began presenting itself. The dealer confirmed that the issue was again the ABS system and I was provided with a rental car until the part was replaced. Again, 24 months later (October 2022), the ABS alerts began to persistently display and make a chime many times over and over while driving. The dealer once again confirmed the ABS was at fault and ordered parts. I was told there were no parts available and to expect several months before the truck could be serviced. This time, the dealer would not provide a rental because the truck was not considered under warranty. Six months passed (March 2023) and the dealer called to report that a part had arrived and to bring the truck for service. The dealer later called and said when the box was opened, the part appeared damaged and could not be used and to wait for another part. I waited another 5 months (August 2023) to call the dealer and ask if any parts would be coming soon. I was told that engineers at RAM recalled all the parts and none are available. I went to the dealer and received a refund for the prepaid part. My truck has had no working ABS system since October 2022. The ABS is always on 100% of the time. This is a safety issue which devalues my vehicle, if I were to try to sell it. It also poses a danger whenever I need to use it. If parts do ever become available, I do not feel I should have to pay $1,000 for the repair.

The anti lock brake controller is failing and keeps the traction controller and cruise control from working properly.

issue with reoccurring Electronic Brake System Failure message along with ABS and Stability Control faults. This is now the third time this error has appeared. Twice they replaced both the ABS controller and hydraulic unit.

Driving 2017 Ram 3500 ABS light and traction control light. Problem with Hyrdraulic control unit and ABS control module. No parts available for repair. No accident report ABS problem condition that can't be fixed

the abs brake warning light and the traction control light goes on and off constantly. a "warning beep also goes on. this has been going on for over a year. we have been told it is under "engineering review". we have been trying to get a fix but keep being told part is on backorder. have called ND texted Ram multiple times and they refuse to do anything. This is a break problem-not an insignificant safety problem. is therr anything you can do about this?

ABS light came on at 13,000 miles and was repaired under warranty. At 27,000 miles (2.5 years later), ABS has failed again, code C-020, but vehicle is out of warranty. Contacted FCA and was told "sorry, its out of warranty, pay for it yourself and keep your receipts, just in case it goes to recall". This is a know safety issue as cruise control and traction control are also tied to the ABS. Driver distraction should also be mentioned due to the entirely random but frequent chimes going off due to ABS failure. When the truck was "repaired" the first time, the bad parts were replaced with identical parts, i.e. not a redesigned, more dependable part, but the same poor design as stock.

ABS control module has failed and is not available from the dealer,this is a known problem on 2017 and 2018 model year ,Part number 68347098AA, been told this will not be available untill 08/2024 at the earliest, there is a nation wide back order for a replacement part.

This issue is related to 2017 Ram 3500 truck with 6.7L Turbo Diesel motor: The warning lights for the ABS and the Cruise Control intermittently activate and there is an audible alarm ding noise along with them. This ABS warning light going off intermittently indicates that if a situation arises that requires the ABS system, it may not activate as designed. Which in turn could contribute to loss of control or accident with the vehicle. This problem has been confirmed by Villa Rica Auto in Villa Rica, GA. This vehicle has been inspected by Villa Rica Auto. They advised that the problem is with a defective HCU and that part is on back order with no ETA available. This problem first appeared a few days after buying the truck from Gravity Autos Atlanta. This truck was not involved in a crash.

ABS brake warning lights are on and cruise control will not work. I was told by the dealer the module had to be replaced. This truck only has 34691 miles on it now and this problem started over a year ago. Dealer said this part was not available because of supply chain issues. I have several friends with the same 2017 or 18 truck and are having the same issue. Obviously this is a defective part and is a significant safety concern being the brake system on a heavy truck

The ABS and traction control lights keep chiming and flashing. This condition disables the cruise control as well and possibly the 4WD system. Parts aren’t available at this time from the dealership and after doing research, this seems to be a very common problem with the 2017-2018 Ram 2500/3500 models.

ABS or EBS warning light. Dealer unable to resolve.

ABS unit is malfunctioning for the third time on the truck. The dealer has already replacement it twice but it keeps beeping for notification and flashing the ABS indicator. The Hydraulic Control Unit doesn't work, because of this I can't use Cruise Control or the 4x4 component of the truck. The Traction Control System light is on making it difficult to break properly in wet surfaces. There are thousands of people waiting for the replacement of the ABS unit, due to the 2017 and 2018 models having this issue.

ABS Module and traction control do not work. Cruise control does not work. The ABS and traction control continually blink on and off. Was told that there is no replacement part for the ABS module and that is it unavailable indefinitely.

ABS control module has failed part number 68347098AA this part has been on back order for over a year dealers do not have a firm date on the delivery, This is a safety issue that dealers can not repair.

Abs and traction control lights come on and off at intermittent times while driving, cruise control is lost when these lights come on, this has been an on going problem for about a year now but is a near constant every time I drive now starting about November 2023.

Service antilock brake system. This problem appeared about one year and a half ago, I took it to the Dodge dealership where after diagnosis, they replaced a valve in the hydraulic system. the cost of the repair was, $800.00. Now as of 12/28/2023, I am having the same problem with the same code and dash brake light and stability control. We need a recall, which will repair these problems, or redesign the parts associated with this system. Now, I am driving a vehicle that is probably unsafe to use. The vehicle is a 2017 Dodge Ram 3500 6.4 liter engine, SRW. Thank you

Abs failed 2nd time less than 10000 miles after first failure. First failure just before 36000 miles repaired under warranty. 2nd failure just before 46000 miles. No parts available est for repair $1000 to $2000 dollars. Truck now has 52869 on odometer. Failure affects cruise control, and maybe trailer brakes and traction control

I am getting the C-0020-01 ABS code. The ABS module and HCU have been replaced and have failed again. This is making the vehicle dangerous to stop in damp conditions.

The ABS module/HCU has failed again. I originally failed in August of 2021, it was replaced with mopar OEM parts, it has now failed again.

Vehicle alarms indicating loss of anti-lock and traction control systems. Failure results in loss of both anti-lock braking and traction control safety functions Have twice had the ABS control module and Hydraulic Control unit replaced by Ram dealer. Failure returned for third time in July 2023, and have been waiting on same replacement parts since (manufacturer backorder). Vehicle has approximately 83k miles, and this issue has been ongoing since 2019.

2017 Ram 3500 intermittently displayed service anti-lock brake system and service electronic braking system notifications on the dash display while parked and driving. A local dealer diagnosed the fault it as an ABS hydraulic controller/pump failure and stated the replacement part is on backorder with an unknown timeline for arrival. They have informed me that the truck may not perform braking safety functions as intended and advised I should not drive the vehicle until the problem has been corrected.

ABS control module has been back order since June 2023. Abs light flashes and bing on regular bases. Cruise will not work when the ABS light is on. I’ve been on a wait list since June 2023, truck is very annoying trying to drive with constant binging. Towing my 5th wheel is very concerning with on going ABS module problems.

ABS BRAKE CODE C0020-01 HCU ELEC FAILURE ABS LITE TRACTION CONTROL LITE COMES ON GOES OFF MOST TIMES ON CONFIRMED AT LOCAL REPAIR SHOP PARTS ON NATIONAL B/O

Random occurrences of an audible bell along with error messages stating, "Service Electronic Braking System" and "Service Antilock Brake System" flash momentarily on the dash. They may also stay on for prolonged periods of time. Cruise control is inoperable when the error messages flash, or stay on. The ABS trouble indicator light is also on during these events. The abrupt cancellation of cruise control in traffic is dangerous, especially when towing a trailer. The problem started (for me) just after purchasing the vehicle, used, with 27,428 miles on March 9, 2023. I suspect the pervious owner traded this vehicle on another vehicle because of this problem. I tried to get out of the purchase of this truck because of this problem. Dealer would not allow that without much expense on my end. So, I'm stuck with the problem. It has the potential to be very dangerous. Luckily, I had purchased an extended warranty but the dealer said I needed to wait a month or so before I took the vehicle to a Ram service center so the warranty would be fully established. I purchased the vehicle for pulling purposes and I do that regularly. In the similar cases I have read about, the owners say that the dealers are not helpful and the vehicle has to be kept for long periods of time for evaluation. I have not had time to get it properly diagnosed yet but the problem is exactly like the many others cases I have read about.

While under warranty in 2020 with approximately 15000 mile the ABS light and traction control light came on my truck. I was told that a new Hydraulic control unit and ABS module were being redesigned to replace the manufacturing defect, they lied at ram mopar! This is November 2023 and still no replacement parts, This issue affects the antilock brakes and traction control and cruise control and four wheel drive functions on my 2017 ram 3500 tradesman. I just contacted the local dealership parts department who told me that replacing these defective parts with new replacement parts will not work. The manufacturer must redesign the ABS module and Hydraulic control unit with with the new estimated date of July 2024 availability. In other words never!

Like many others, I am experiencing the Service ABS light coming on which not only disables the ABS system but also disables the cruise control. The chiming of the warning goes off every few seconds and can be extremely distracting. With the ABS no longer working, I and my family are at risk since we use this to tow a 14,000 lb. fifth wheel. I have taken this to a Ram dealer and the diagnostic is the ABS Module / Hydraulic control unit failure. Ram has known this is an issues for several years.

I have a 2017 Ram 3500 and continue to have problems with the ABS brake system. At 17036 miles on 10-08-2020 I had an ABS failure warning light. The Ram Dealer replaced the HCU module which seemed to fix the ABS failure for a short time. At 35832 miles in November of 2023 I am once again getting a ABS warning light. The Ram Dealer now recommends replacing the ABS module and the ABS Pump. ABS failure should not be happening repeatedly on a low mileage vehicle.

While driving the vehicles message display center says "service emergency braking system", the traction control indication light turns on and off, the abs indicator light turns on and off, the park sense indicators turn on and off, and if cruise control is on it is deactivated and turns on and off. An audible chime indication is also sounded when the message center displays a message. With the traction control and abs turning on and off creates an extreme safety problem especially with the winter months ahead. The vehicle has not yet been looked at by a anyone but an appointment has been made with the local dealership. This first started while driving on 11/11/2023. However, the indicator lights and chime still occur while the vehicle is in park and motor running.

Service Electronic Braking System and Service Anit-Lock Braking System alarm lights. Code C0020-01 ABS Pump Motor Control- General Electric Failure. This issue is related to Anti-Lock braking that can cause injury to my safety and family safety. Problem is very well know and fully reproducible at dealers. Vehicle has been at dealer for long term waiting for dealer to find/repair issue .Dealer is at loss for repair. Dealer repair for this was change HCU and ABS Module. This repair has shown to not work in many scenarios and multiple repair and replace of the same units are not fixing the issues.

ABS module and Hydraulic Control Unit have both failed multiple times. Known issue to RAM with no recall issued. Advised not to drive the truck until the parts are available as the brakes may completely fail unexpectedly, leading to loss of stopping ability/accident.

Defective ABS Pump or/and ABS Control Module Confirmed by local Dealership and an independent repair shop. Lights on dash - ABS and traction control Lights come on and go off intermittently throughout driving.

I have less than 60k miles on this truck, and the hydraulic brake module and pump has gone out. Truck has been parked for about 2 years now due to this issue, bc of unreliable brakes. Parts are unavailable .

C0020-01 ABS Pump Motor Control - General Electrical Failure

When I hit a bump my ABS warning light and my traction control light come on on the dash. My cruise control stops working. Had it scanned and there is an error code C0020-01-ABS PUMP MOTOR CONTROL - motor pump (open recirculation test). - internal electronic failure. It comes on and off more often when hitting a bump. This is apparently common and should be a recall.

ABS module and HCU failure. Constant service ABS, traction control, and service brake system warning lights. I lost control of truck on snow covered road when warnings came on causing me to go into the ditch. Knowing that FCA refuses to address the safety concerns, I have not brought the truck to the dealership.

Everytime the truck is driven I hear an audible chime multiple times over the trip with corresponding ABS and Traction control lights that say the systems aren't functioning. Multiple times I have experienced full lock up of all wheels while on snowy or wet roads. The chimes and flashing lights always come and go while rarely staying illuminated for more than 5 minutes, however at times will flash upwards of 15 times in a minute. Cruise control is non operational while the lights are on. This problem has been occurring for several years and best I can recall started shortly after 20 thousand miles.

On 32600miles abs and traction control start glitching. Happened to me on the highway pulling a rv and using cruise control, all of the sudden I lost cruise control on 70 mph and ABS with traction lights came on and off several times and end up go away, I stopped in the safe area and check all related parts on the vehicle that related brakes and abs, fluid was up to level all parts, brakes, wiring was good where I was able to see. After I continued to drive, abs did same thing several times, end up abs and traction lights came on and stayed for a while and all of the sudden for no reason came off for several miles. Sims like bad connection or abs module failure.

This is the third time our 2017 Ram 3500 is showing "Service Electronic Braking system" ABS and STC inoperable. The dealer said it is the same issue as the last 2 times and the parts, ABS controller and hydraulic modules will not be available until February 2024 at the earliest. Major safety issue that needs to be addressed now.

This vehicle has problems with the ABS Module, they have been replaced 3 times, and now the exact same thing is happening again, it is pulling same code from times before C0020-01 ABS Pump Motor Control General Electrical Failure [brake module] will attach work orders first one 10/11/2018 where module was replaced twice and again on 06/17/20

Antilock brake and traction control stop working randomly. Alarms pop up on Dash board. Seems to happen more when it is humid out. With these safety devices not working the truck is not safe to drive and since the problem is random dealer can not find the cause.

ABS braking system repeat failures of the same part. 68143491AA is the parts number. There is an updated part number 68143491AB that is not available.

ABS and traction control. Is available for inspection. Loss of these functions increases the risk for loss of control. Has been inspected by the dealer. Parts to fix are in high demand and are not available until March of 2024. Warning lamps ABS and the traction control laps are on. First appeared in August 2023.

THE FRONT CALPHER LOCKED UP ON THE PASSENGER FRONT; APPX 4 MONTHS LATER (1000) MILES THE DRIVER BRAKE CALPHER LOCKED UP. POSSIBLE FIRE OR ACCIDENT DUE TO VEHICLE SWERVING AFTER LOCKED BRAKE OCCURRED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER WHERE IT WAS PURCHASED AND REPAIRED, COST WAS $2,191.60 FOR PASSENGER FRONT. WILL PICKUP TODAY FOR DRIVER FRONT REPAIR. NO WARNING LIGHTS OR MESSAGES SERVICE MANAGER TOLD CHRYSLER CORP. THAT THE REASON THIS IS HAPPENING IS BECAUSE THE VEHICLE IS NOT BEING DRIVEN ENOUGH, THAT IS THE REASON GIVEN FOR THE FAILURE.

Abs module keeps going out and now it’s leaking

9/1/23 ABS TRACTION CONTROL SERVICE LIGHT, 53959 miles in for service again. 10/7/21 ABS TRACTION CONTROL SERVICE LIGHT 39,025 miles Replaced HCU. 9/5/19 ABS TRACTION CONTROL SERVICE LIGHT 19,864 miles Replaced HCU and ABS control unit. These failures can result in loss of TRACTION and braking control which could lead to collision and bodily harm. These issues were repaired by the dealer and no parts returned for analysis. There is no failure indication until the warning light comes on.

Have constant issue with ABS system with skid control. Light on and off when you first start for several miles then every few miles. Had it serviced and still issue

ABS AND ELECTRONIC BRAKE CONTROLL SYSETEM LIGHTS FLASH ON AND OFF WHILE DRIVING

The traction control and ABS warning lights come on and go off intermittently without cause. When the lights are on, anti lock braking and cruise control are non functional. The ABS portion of this issue is an extreme safety hazard. This is a known common issue of this year vehicle

Truck spun out with my baby in the back seat due to not have abs or traction control due to a abs and hcu failure.

Truck has only 11,500 miles Flashing service anti locking brake system —& ABS and anti skid lights also flashing Took to Ram -ABS module needs to be replaced around $1200 to fix

I am the second owner of this vehicle. Shortly after purchase (mileage 26,401) the Hydraulic Control Unit (Control for Anti-lock braking system) failed. Dodge dealer installed OEM replacement in March 2022. The same component (Hydraulic Control Unit (HCU)) failed again July 2023. Dodge dealer scheduled service/replacement for August 3, 2023. Upon delivery of vehicle for service I am told Chrysler has blocked dealers from ordering any HCU nor are they to use any current inventory on hand. Chrysler has initiated an "engineering investigation" into these parts and is seeking another manufacturer to supply going forward. Chrysler estimates a part may become available by February 2024. Vehicle is used for towing and has no anti-lock braking system in the mean time. I believe this could pose a safety issue.

My ABS control module was replaced 2 years ago by David Stanley Dodge in midwest city oklahoma. It is failing again and i have discovered a lot 2017 & 2018 ram 2500/3500 trucks are having the same issue. Last time it cost $800 to fix. I now have to take it back in again to have it fixed again. This is unacceptable. Ram should be recalling this issue on these trucks.

The ABS system failed. It flashes on and off randomly. I pull a lot of trailers not having ABS is not safe for me or anyone around me. I Tried to get it fixed but the parts are more then a year out is what a dealership told me. The dealership was able to see the problem. I have 2 friends that have a 2018 and a 2017 Ram 3500, and both have the same problems.

ABS System, Traction Control and Cruise Control. Issues with ABS system taking out the cruise control and cause vehicle speed to decrease with out control increasing risk of a rear end collision. The manufacturer is very aware of the problem and the control unit is on back order for about 9 months. This is an intermittent problem that some times does not occur during the course of a day and sometimes it will flash 100 times a day.

ABS warning has been going on and off for 2 years This is the same problem that the current class action lawsuits make reference to. I have had this problem for a long time and parts to repair it have not been available. Recently my wife ran into a bullard in a wet parking lot that she felt was a result of the antilock brake system. I only use the truck when it is absolutely necessary due to this problem. It scares me to think that I might not be able to stop this heavy vehicle. I hope this gets resolved soon.

Driving on gravel road and each bump will cause the ABS service light to come on and disable my ABS and ASC to stop working. also on hwy with small bump ABS service light comes on disabling my ABS, ASC, and cruise control. Dealer says part is on back order for the next 9 Months so i must drive my truck without theses Safety systems until the part comes in. Dealer says it is the ABS pump and that it is a know issue and that is why i must wait for 9 months because so many trucks are failing.

The ABS and Electronic breaking lights keep go on and off each time it does it it turns off the cruise control

My ABS lights come on at 37000 miles, the code reads C0020-01 which is the hydraulic control unit . There are no parts to replace these units which means no ABS brakes . After looking in to this issue it seems to be a issue with the 2017 and 2018 models.

ABS Pump Motor Control electrical failure. Bad ABS pump and module.

While operating my truck the ABS warning light will activate and and deactivate intermittently. Yes, my vehicle can by inspected upon request. While braking the ABS will not engage causing emergency braking to be much more difficult and dangerous. The ABS failure has been confirmed by my mechanic. My vehicle has not been inspected by the manufacturer, police or insurance reps. The problem was initially hidden by the dealership that sold me the truck. I don't know how they managed to do it, but the issue was not disclosed by them.

Problem is ABS and traction control light randomly come up with warnings to service systems.

The ABS and hydraulic brake failure comes on multiple time while driving. I’m told this disables 4x4,anti lock brakes and cruise control. Part is on back order and could take up to 4 months to arrive and cost up to 800.00 to replace

The abs light as well as the service electric braking system continues to go off. I’ve taking the truck to the shop and they say I need a new abs brake module. I’ve been waiting over 5 months and now they tell me parts may be available in September 2023. The truck “ dings” everytime the abs light comes on about every 2 seconds and is driving me crazy. The truck only had 50k miles. Again the constant dinging is driving me insane. Dealer says there’s no way to turn the ding off and I just have to deal with it. I shouldn’t just have to deal with it. Truck is still under warranty.

For the second time we are getting the intermittent "Service Electronic Braking System" warning on our 2017 Ram 3500HD. The first on 4/21/2020 @ 15293 miles resulted in replacement of the ABS Hydraulic Control Unit and Controller Module under warranty. Now the same issue is occurring again @ 26500 miles and of course out of warranty . When this happens both the Anti Lock Brakes and Stability Traction Control functions are not operative per the warning lamps. This can be a significant safety concern. Twice in 10,000 miles should trigger a concern and maybe a redesign-recall..

Service ABS which is a known problem

Abs hydraulic motor and control unit fails and lights flash and ding on the dashboard this is my third pump being replaced and now not under warranty. Also notice alot of trucks having the same issue

My Ram 3500 DRW has about 45000 miles and it now requires the replacement of the hydraulic control unit (HCU) and the anti-lock braking system (ABS) module. I discovered this issue prior to the warning light flashing and sounding when I had to do sudden braking in order to avoid an obstacle in the road encountered during a storm last week. I just barely got my Ram to stop and not swerve off into the ditch as the pumping of the brakes did not stop the truck. The truck just slid as if it did not have ABS capability. I was told by the Ram dealership in Spartanburg SC that these two repair parts are not available due to increased demand due to what the technician said was a "known issue" for the last couple of years. You cannot even order these parts today as the Ram parts system doesn't even allow you to add the parts to your shopping cart. To add insult to injury, the service manager told me that these two repair parts needed to repair my truck will not be available until August 2023! This is my work truck and I do not have another vehicle to use as I wait for these parts to be available. I can continue to drive the truck but will do so at my and my family's risk all the while with the ABS warning message flashing and warning chime sound constantly dinging. Not to mention not having emergency braking capability when it is needed the most.

WARNING INDICATOR LIGHT FOR SERVICE ABS / TRACTION CONTROL LIGHT COMES ON INTERMITTENTLY. WE USE THIS VRHICLE TO PULL A 5TH WHEEL TRAILER AND WE ARE CONCERNED ABOUT BRAKE FAILURE.

I have had my ram 3500 for 6000 miles and first time had a issue with the abs and traction control light flashing and disabling abs and traction control took to dealer they replaced the abs module and reprogrammed test drove with no issues not even 3000 miles later the issue starts again I take it back to the dealer and they state that it is a known issue with the module and hcu needs to be replaced quoted over 1000 dollars and said the parts are not able to be ordered till August of 2023

The reason for this report is to let you know that my anti lock brake system has been malfunctioning for at least 10k miles. This is the same symptoms that you can read about on the internet. Flashing warning lights on the dash board and loss of cruise control. The warning alarm for the most part now is alerting continuously. When it first started the Chrysler dealer said that it was no longer in warranty. The truck is still like new and has 55k miles. I would like to see Chrysler do what is RIGHT and correct this widespread safety issue!! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I have the ABS light and traction control light coming on intermittently and the warning "Service ABS system" and "Service Electronic Braking System. Code is C0020-01 - ABS Pump Motor Control-General Electrical Failure. ABS module and HCU are replaced under warranty once.

IVE HAD THE ABS PUMP CONTROL MODULE GO OUT THREE TIMES WITHIN THE LAST 2 YEARS

Hydraulic control unit/ABS module failure.

On December 14th, I was driving my 2017 Ram 3500 with 95,000 miles down the road when I encountered a tree completely blocking the roadway. When I applied the brakes I heard a pop and the brake pedal went the the floor. At this point I had no brakes and was forced to hit the tree. Thankfully it was in a rural area and no one was killed because of the failure. My safety was defiantly put at risk because of this failure. Once stopped I was able to look under the hood and found the top bolt that holds the brake master cylinder to the firewall sheared completely off. This caused the brake master cylinder to fall away from the firewall and disabled all braking functions. I had the vehicle towed to a Ram Dealer and then contacted Ram (Stellantis) for a reason and solution to fix the failure. They sent an engineering analysis associate to look at the the truck finally on the January 9th. They then sent a very generic letter on the 12th stating that they don't believe it is a manufacturing issue. They will give the dealer or myself no further information on what they found, what the cause was, or how the dealer should proceed to fix the problem. The vehicle is still currently sitting at the Ram Dealer and has not been fixed if you would like to inspect it. There were no warning lights, messages, or prior problems associated with this failure. It was a sudden and catastrophic failure of the braking system.

Brakes not functioning properly intermittently getting warning “Service electronic braking system” “Service ABS System”. The warning comes on then goes away. No consistency on when the message comes on and when it goes away.

Braking ability is very diminished while driving, particularly dangerous while pulling a trailer or load in bed. Brake pads are good. Google search showed many complaints on this particular Brocken with these trucks. This one is doing the same thing. This has done this since purchased in October 2021.

I HAVE A RAM 3500 TOWING A 15 000 LBS CAMPER WITH THE FACTORY INTEGRATED BRAKE CONTROLLER WILL NOT STOP MY CAMPER. LESS THAN 30 MPH THERE IS VERY LITTLE STOPPING WITH THE SYSTEM SET ON ALL MAX SETTINGS. I HAVE SPOKE WITH RAM ,/DEALER AND WAS TOLD SYSTEM IS WORKING AS DESIGNED. THERE ARE A LOT OF PEOPLE COMPLAINING ABOUT THE SAME THING ALL OVER THE WEB. RAM SHOULD BE MADE TO FIX THIS BEFORE SOMEBODY GETS KILLED IF IT HAS NOT ALREADY HAPPENED. THERE IS ANOTHER COMPLAINT ON YOUR SITE SAYING THE SAME THING

Mileage: 15,000

CURRENT OWNER OF THIS VEHICLE, VICTOR CIOBANAS, ROLLED BACK ODOMETER TWICE IN THE LAST YEAR, 50000 MILES EACH TIME, AND SEVERAL TIMES BEFORE. I WAS WORKING ON THIS TRUCK AS A DRIVER. OWNER SAID HE DID IT FOR WARRANTY IN DEALERSHIP. NOW ODOMETER SHOWS AROUND 80000 MILES, WHILE THE REAL MILEAGE IS AROUND 300000 MILES. HE DID IT AT 8270 S 86TH CT., JUSTICE, IL, "ANDY'S AUTO ELECTRONICS", 12 JUNE 2019.

TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING 37 MPH, THE VEHICLE WOULD NOT DECELERATE WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OFF THE ROAD AND CRASHED INTO A DITCH, THEN THE BRAKES WOULD NOT WORK AND ENGINE WAS AT MAX RPM AND COULD NOT SHUT ENGINE OFF. CONSUMER COULD NOT STEER BACK ON THE ROAD. TRUCK FINALLY STOPPED AFTER 5 TO 6 TIMES AFTER REVVING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPAIRED THE FRONT END DAMAGE AND TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 22,000. *DT*JB *BF*JB

Mileage: 22,000

THE TRAILER BRAKE CONTROLLER HAVE BEEN LITTLE TO NO TRAILER BRAKING POWER AT LOW SPEEDS.

TL* THE CONTACT OWNS A 2017 RAM 3500. WHILE DRIVING WITH A TRAILER CONNECTED, THE "TRAILER BRAKE NOT CONNECTED" MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO PINE BELT CHRYSLER JEEP DODGE RAM (1400 OCEAN AVE, ROUTE-88, LAKEWOOD, NJ 08701), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS REPAIRED BUT REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT HE COULD NOT BE REIMBURSED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 69,000.

Mileage: 69,000

THE INTERGRATED TOWING BREAK CONTROLLER IS FAULTY AND WILL NOT STOP MY CAMPER IN AN EMERGENCY SITUATION..

Mileage: 1,000

I HAVE A RAM 3500 SINGLE REAR WHEEL TRUCK WITH INTEGRATED BRAKE CONTROLLER. IT WAS HOOKED UP TO MY 10,000# GVW 5TH WHEEL TRAILER THIS PAST WEEKEND AND NO MATTER HOW I SET THE CONTROLLER, FOR EITHER BRAKING STRENGTH OR TRAILER SELECTION TYPE, IT PROVIDES IMPERCEPTIBLE BRAKING TO THE TRAILER. IT NEARLY PUSHED ME RIGHT THROUGH AN INTERSECTION AT 25 MPH BECAUSE THERE WAS NO BRAKING. THIS OCCURRED ON A 35 MPH LEVEL GRADE AND I WAS SLOWED AT THE TIME FOR AN APPROACHING RED LIGHT. TRUCK IS RATED TO TOW MUCH MORE. I DISCONNECTED FACTORY UNIT AND PUT IN AN AFTERMARKET AND IT WORKED EXACTLY AS IT SHOULD, WHICH SHOULD RULE OUT BOTH THE TRAILER AND TRUCK WIRING AS IT USES THE SAME WITH JUST AN PLUG SWITCHED FROM INTERNAL BRAKE CONTROLLER TO AFTERMARKET.. I HAVE SEEN MANY POSTINGS ABOUT THIS ON THE INTERNET AND IT SEEMS FCA HAS A STAR CASE ON THIS AS WELL #S1508000014. I FEEL THIS CAN PUT ANY DRIVER IN A VERY BAD OR DEADLY SITUATION VERY QUICKLY. I HAD BOTH A 2010 AND A 2012 RAM 3500 TRUCKS WITH THE SAME CONTROLLER AND TOWING THE SAME TRAILERS AND THERE WERE NO ISSUES AT ALL. I WILL BE TAKING THIS TO A DEALER IN ABOUT 2 WEEKS FOR TESTING, BUT ALL POSTINGS I HAVE SEEN SHOW NO RESOLUTION FROM FCA ON THIS PROBLEM. I THINK IT IS IMPERATIVE THAT THIS GETS REVIEWED BEFORE SOMEONE GETS KILLED BY THIS.

Mileage: 2,050