2018 RAM 3500 Service Brakes, Hydraulic Problems

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while depressing the brake pedal, the brake pedal was depressed to the floorboard, and the braking distance was extended. The message “Service ABS” was displayed along with a DTC indicating the HCU failure. The dealer was contacted and confirmed that the remedy was not yet available under the recall. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was 109,000.

Mileage: 109,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the residence, and was not diagnosed. A dealer was contacted and informed the contact that the part for the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ram 3500. The contact stated that upon starting the vehicle, the ABS warning light illuminated on the instrument panel with a beeping sound coming from the vehicle. The contact stated that the cruise control feature was inoperable. The vehicle was taken to the dealer, where the contact was informed that the hydraulic control unit (HCU) was defective and an estimate for the repair was provided. The contact was also informed that the vehicle would soon be placed under NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and that the vehicle would be covered for free once parts were available. After waiting for approximately one year for parts to become available, the contact returned to the dealer and requested to pay out of pocket for the repair. The contact was informed that the repair was unavailable due to the part being on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 37,000.

Mileage: 37,000

The contact owns a 2018 Ram 3500. The contact stated that the ABS warning light was illuminated, and the cruise control mode was inoperable. The contact stated that upon depressing the brake pedal, the brakes made an abnormal rumbling sound as if the brakes were applied at an abnormally faster rate. The contact stated that the traction control had failed intermittently, causing the tires to spin on wet pavement. The vehicle was taken to the dealer it was purchased from. The dealer replaced the hydraulic control unit; however, the failures recurred approximately 4 years later. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), and the vehicle was then taken to another dealer, Foss Motors(133 Portsmouth Ave, Exeter, NH 03833) for the recall repair; however, the dealer informed the contact that the part to do the recall repair was unavailable. The contact was advised that there would be a charge for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.

Mileage: 24,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The dealer was not made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

Mileage: 80,000

The contact owns a 2018 Ram 3500. The contact stated that both the ABS and traction control warning lights would illuminate on the instrument panel, and a warning chime would sound. The contact stated that the warning lights would illuminate intermittently while driving. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that parts were anticipated to become available by the end of the 3rd quarter of 2025. The failure mileage was unknown.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the ABS and traction control warning lights were intermittently illuminated, causing the ABS system, the traction control system, and the cruise control to become inoperable. The vehicle was taken to the dealer, but the contact was informed that the part was not available to do the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the vehicle would be placed at the top of the waiting list; however, the part was still not available. The failure mileage was approximately 45,000.

Mileage: 45,000

The contact owns a 2018 Ram 3500. The contact received a notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at 30 MPH while approaching a stop on a wet road, a nearby vehicle had merged into their lane; however, the vehicle failed to come to a stop while the brake pedal was depressed. The service brake and ABS warning lights illuminated. In addition, the vehicle had impacted the rear end of a nearby vehicle. No police report was filed. No injuries or medical attention were sought. The local dealer was contacted; however, parts were not available. The contact was concerned that the recall had no parts for approximately 3 years, and the recall was expanded to include his vehicle's VIN however, still no parts were made available for the recall remedy. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the brake, cruise control, and ABS warning lights illuminated. The contact stated that the cruise control and ABS failed to function as intended. The contact stated that when the brake pedal was depressed, the vehicle failed to stop as intended. In addition, the contact stated that a beeping sound was persistent. The contact was annoyed by the persistent beeping while driving. The vehicle was taken to the dealer several times; however, the cause of the failure was not determined. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. In addition, the contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not available. The contact stated that the vehicle could not be traded because of the unrepaired recall. In addition, the contact stated that the failure started two years ago, and the recall was initiated a year later. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact stated that the manufacturer was contacted several times and informed the contact that the parts were not yet available. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V89600 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact received notice of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving in a parking lot, the ABS warning light illuminated, and the cruise control became inoperable. The vehicle was not diagnosed or repaired; however, when the local dealer was contacted, the contact was informed that the failure was related to the recall, but parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 120,000.

Mileage: 120,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, a message that the ABS was inoperable was intermittently displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and informed the contact the parts were only available for the 2018 Ram 4500, and that the contact had to pay out-of-pocket for the brake HCU replacement. The vehicle was not repaired. The contact stated that the brake HCU was previously replaced under warranty. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 58,000.

Mileage: 58,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact stated that the vehicle was serviced under Manufacturer Recall Number: C4B, but the failure occurred. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the ABS warning light and traction control warning light illuminated. The vehicle was taken to the dealer, and the hydraulic control unit (HCU) was replaced. The contact stated that the failure persisted. The contact stated that on a separate occasion, while driving at an undisclosed speed and hauling a trailer, the brake pedal was depressed and vibrated. The contact depressed the brake pedal several times. The contact used the trailer brakes to stop the vehicle. The ABS warning light and traction control warning light were illuminated. The vehicle was taken to the dealer, and the hydraulic control unit (HCU) was replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was unknown.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS message displayed, accompanied by a dinging sound. The contact stated that during the failure, the cruise control became inoperable, and while the cruise control was engaged, the vehicle failed to function properly. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part to do the recall repair was unavailable, and that the contact would be placed on a waiting list for the repair. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,971.

Mileage: 41,971

The contact owns a 2018 Ram 3500. The contact stated that upon starting the vehicle, the ABS and traction control warning lights illuminated with an audible chime coming from the vehicle. The contact stated that the failure either lasted throughout the duration of the drive or dissipated after several minutes at the beginning of the drive. The contact then received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact was informed that the vehicle could be repaired out-of-pocket and be reimbursed for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and was given the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 15,000.

Mileage: 15,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The contact stated that the dealer recommended that the vehicle not be driven or used to haul cthe ontact's fifth wheel.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer four times, and the contact was informed that the parts were not available. In addition, the contact was advised not to drive the vehicle. The contact notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part was not available for the recall repair. In addition, the contact stated that the vehicle had been parked for a year while awaiting the parts for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 29,500.

Mileage: 29,500

The contact owns a 2018 Ram 3500. The contact received a notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The contact stated that while driving at approximately 60 MPH, the vehicle experienced a loss in automotive power and failed to respond as intended to the brake pedal being depressed. The ABS and Traction Control warning lights were illuminated. In addition, the failure caused the contact to lose control and crash into a ditch. No air bags were deployed. Medical attention was not sought and no injuries were sustained. No police report was filed. The vehicle failed to restart as intended and was towed to a local dealer. The local dealer replaced the PCM however, the parts to repair the ABS and HECU were not available. The contact stated that after repairs were made at several local dealers on several occasions, the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 67,000.

Mileage: 67,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, a message indicating a brake failure was displayed, and that the vehicle needed to be serviced was displayed. The vehicle was taken to the dealer, where it was diagnosed that the HCU had failed and needed to be replaced. The vehicle was repaired at the owner’s expense; however, the failure persisted. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted for reimbursement but denied reimbursement because the contact did not have the original receipt of the repair that was previously performed on the vehicle. The contact provided a letter, and documents provided by the dealer, that confirmed that the repair was performed at the owner's expense. The failure mileage was approximately 14,000.

Mileage: 14,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The ABS warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 3500. The contact stated that while operating the vehicle, the ABS and Traction Control warning lights remained illuminated, and the cruise control feature became inoperable. The contact later received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was 84,000.

Mileage: 84,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the local dealer, who replaced the brakes, but the failure recurred. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted ten times, but the vehicle was not diagnosed or repaired. The manufacturer was contacted on five occasions, but no assistance was provided. The failure mileage was approximately 56,843.

Mileage: 56,843

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact made several phone calls to several dealers and was informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2018 Ram 3500. The contact stated that there was an abnormal beeping sound coming from the vehicle. The ABS warning light was illuminated. The service electronic brake system message was displayed. The contact had received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact called the local dealer, who confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 26,000.

Mileage: 26,000

The contact owns a 2018 Ram 3500. The contact stated that while driving 40 MPH and towing material with a weight capacity of 16,000 lbs., the brake pedal was depressed and went to the floorboard. The contact engaged the trailer brake and parking brake to attempt to stop the vehicle. The contact stated that the "Service ABS System", "Service Electronic Braking System” and "Traction Control" warning lights were illuminated. Despite the failure, the contact was able to resume normal operation; however, the braking capacity was reduced. The vehicle was taken to the dealer after it was discovered that the VIN was included in NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The dealer confirmed the recall and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that an aftermarket part could be purchased to repair the vehicle. The contact was provided with a case number. The vehicle was not yet repaired. The failure mileage was approximately 191,000.

Mileage: 191,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated there was an abnormal dinging sound coming from the vehicle while driving. The ABS warning light was illuminated. The traction control symbol was displayed. The service ABS message was displayed. The contact stated that the ParkSense rear sensor message was displayed. The local dealer was contacted, but was unable to repair the vehicle due to parts unavailability. The contact called other local dealers, Huffines Chrysler Jeep Dodge RAM Lewisville (1024 S Stemmons Fwy, Lewisville, TX 75067( and Klement Chrysler Jeep Dodge RAM (3520 US-287, Decatur, TX 76234), but the vehicle was not diagnosed or repaired. The manufacturer was called, but there was no answer. The approximate failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000. The VIN was not available.

Mileage: 70,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the ABS failure warning light was illuminated. The contact stated that due to the warning light being illuminated, the contact was unable to use the vehicle to tow out of concerns for the safe operation of the vehicle. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failuyre. The failure mileage was approximately 91,000.

Mileage: 91,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the cruise control mode, the anti-lock braking system, and the trailer brakes became inoperable while a hitch was attached to the vehicle. The ABS warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000(Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed that the HCU had failed and needed to be replaced. The dealer confirmed that the recall parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.

Mileage: 90,000

The contact owns a 2018 Ram 3500. The contact stated that while driving 75 MPH, the ABS warning light, and the service tow brakes message were displayed. The contact exited the freeway, and while depressing the brake pedal, the brake pedal was firm, and the contact stood on the brake pedal. The ABS warning light was illuminated. The contact was hauling a trailer during the failure. The contact pulled into the entrance to the dealer and pulled over and turned off the vehicle. The contact walked up to the dealer and explained what had occurred. The vehicle was diagnosed with ABS module failure. The vehicle was repaired; however, a year later, the ABS module failed again. The vehicle was repaired; however, the failure persisted. The brake light and ABS warning lights were intermittently illuminated. The vehicle was parked at the residence undriven due to the safety concerns. The manufacturer was not notified of the failure. The failure mileage was approximately 33,000.

Mileage: 33,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While driving over a bump in the road, the ABS warning light illuminated, the cruise control unintendedly deactivated, and the trailer brake became inoperable. The local dealer was notified of the failure. The manufacturer was not contacted. The failure mileage was 25,000. VIN tool confirms parts not available.

Mileage: 25,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The ABS pump was replaced. The contact stated that the failure persisted. The ABS and traction control warning lights illuminated. The vehicle was taken to the dealer and the ABS pump was replaced. The contact stated that the failure persisted. The ABS and traction control warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not repaired due to the cost and because the vehicle was out of warranty. The manufacturer was not notified of the failure. The failure mileage was 1,857.

Mileage: 1,857

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts for the recall repair were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the service electronic braking system and service ABS warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 134,000. VIN tool confirms parts not available.

Mileage: 134,000

The contact owns a 2018 Ram 3500. The contact stated that on several occasions while driving at various speeds, the ABS and traction control warning lights illuminated. The contact stated that the message "Check ABS" was displayed. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact stated that several unknown warning lights were illuminated. The contact stated the brake pedal was depressed to the floorboard before the vehicle eventually stopped. The vehicle was towed to the residence. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 200,000. VIN tool confirms parts not available.

Mileage: 200,000

The contact owns a 2018 Ram 3500. The contact stated while driving at undisclosed speeds, the brake lights illuminated. There was an abnormal dinging sound detected. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 29,999. VIN tool confirms parts not available.

Mileage: 29,999

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the traction control and brake warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed and determined there was no communication with the HCU brake controller. The contact was informed that the part for the recall repair was not available. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 83,000. VIN tool confirms parts not available.

Mileage: 83,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated the ABS alarm had activated. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was 234,481. VIN tool confirms parts not available.

Mileage: 234,481

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the electronic stability control and traction control systems warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000. VIN tool confirms parts not available.

Mileage: 95,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that there were lights blinking with an abnormal buzzing sound coming from the vehicle. The contact stated that while driving at approximately 40 MPH, the brake pedal was inadvertently depressed, and the rear end shifted. The ABS warning light illuminated, and a notification warning buzzed for approximately 20 minutes. The vehicle was taken to a dealer, where the failure was linked to the unrepaired recall. The contact stated that the part for the recall repair was not yet available, but parts were ordered. The contact stated that the dealer received the parts, but the parts were incorrect. The vehicle was not yet repaired. The manufacturer was notified of the failure and advised the contact to contact the dealer to schedule the repair. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

Mileage: 140,000

The contact owns a 2018 Ram 3500. The contact stated while driving 65 MPH, the ABS warning light illuminated. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 34,000. VIN tool confirms parts not available.

Mileage: 34,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the ABS and traction control warning lights were illuminated, and the vehicle was braking erratically while driving at various speeds. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 47,000. VIN tool confirms parts not available.

Mileage: 47,000

The contact owns a 2018 Ram 3500. The contact stated while driving 40 MPH and depressing the brake pedal, the vehicle failed to respond. The ABS and the traction control warning lights were illuminated, and a chime sounded. The contact was able to drive the vehicle to the residence. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS failure. The contact stated that the vehicle was repaired under an unknown recall two years ago, and the contact was provided reimbursement for a related repair. The local dealer was contacted and confirmed that the vehicle was previously repaired under an unknown recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,100.

Mileage: 65,100

The contact owns a 2018 Ram 3500. The contact stated while his neighbor was driving the vehicle at an undisclosed speed, the cruise control disengaged unintendedly. The ABS warning light and the traction control warning light were illuminated. Additionally, the contact stated that the failure had recurred while driving 65 MPH and while driving at various speeds. The vehicle was taken to the dealer, where it was diagnosed that the HCU had failed and needed to be replaced; however, the part was on a national backorder. The vehicle was not repaired. The contact stated that the failure persisted while driving. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure through email. The failure mileage was approximately 6,500.

Mileage: 6,500

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated while at a complete stop at a stop sign, the front brakes seized. The ABS warning light was illuminated, and a message to service the ABS was displayed. The contact noticed smoke coming from the front end of the vehicle and pulled into the parking lot of Les Schwab Tire Center, where the vehicle was test-driven, and the contact was informed that the front brakes had seized and were overheating. The mechanic determined that the front rotors, calipers, and brake lines needed to be replaced due to the excessive heat damage. The vehicle was repaired; however, the failure recurred while driving. The local dealer was contacted and informed the contact that the failure was related to the recall. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and the contact sent the repair bills, but no assistance was provided. The failure mileage was approximately 27,200. VIN tool confirms parts not available.

Mileage: 27,200

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed on an icy road surface, the contact almost lost control of the vehicle because the traction control was inoperable. Several unknown warning lights were illuminated. The contact pulled over to the side of the road. The contact was able to continue driving at 10 MPH. The vehicle was taken to the dealer, where it was diagnosed and determined that the HCU unit and the ABS control module needed to be replaced. The vehicle was not repaired due to the cost. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic), which the contact related to the failure; however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 31,270. VIN tool confirms parts not available.

Mileage: 31,270

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed hydraulic control unit. The contact was informed that the hydraulic control unit needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were not yet available. The contact received notification of NHTSA Campaign Number: 21V398000 (Wheels); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the HCU. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); the VIN was included, but parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 39,000. VIN tool confirms parts not available.

Mileage: 39,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the dealer stated that the recall repair had to be approved by the manufacturer. The contact stated that the manufacturer was imposing an approval process to repair all affected vehicles and had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the ABS warning light remained illuminated while operating the vehicle, with an audible alarm activated inside the cabin of the vehicle. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 60,000. VIN tool confirms parts not available.

Mileage: 60,000

The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the ABS and air bag control unit had failed. The air bag control unit was replaced, and the brake fluid was refilled. The contact then became aware of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic) and wanted to know if the VIN was included in the recall. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer had opened a case for reimbursement which had since been closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 110,000.

Mileage: 110,000

The contact owns a 2018 Ram 3500. The contact received notification of NHTSA Campaign number: 24V896000 (Service Brakes, Hydraulic) however, the remedy was not available. The contact stated while driving at approximately 50 MPH, the contact depressed the brake pedal however, the brakes failed to engage. As a result, the front center of the vehicle crashed into a tree. There was severe cosmetic damage. The Service Anti-Lock Brake System" message was displayed prior to the crash. No injuries were sustained. No police report was filed. A dealer was contacted and informed the contact that the parts were once again, not yet available for the recall repair. The vehicle was taken back to the place of residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 193,000. Parts Distribution Disconnect.

Mileage: 193,000

The contact owns a 2018 Ram 3500. The contact stated while driving approximately 50 MPH, the ABS and the traction control warning lights intermittently illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS module needed to be replaced. The dealer informed the contact that the part had been discontinued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 144,000.

Mileage: 144,000

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V140000 (Service Brakes, Hydraulics, Electronic Stability Control (ECS), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 150,000.

Mileage: 150,000

The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds or while at a traffic light, the “Service ABS system Soon” message was displayed. There was an abnormal dinging sound detected. The ABS and traction control warning lights were illuminated. The vehicle was taken on three occasions to the local dealer, where it was diagnosed that the control module and the anti-lock braking system needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 24,365.

Mileage: 24,365

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the "Service ABS" message was displayed. The traction control and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The vehicle was not repaired due to parts not being available. The manufacturer was not notified of the failure. The failure mileage was 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds, the messages "Service Brakes" and "Service ABS" were displayed and an alarm sounded. The contact stated while driving 30 MPH, the failure recurred and the front passenger's side wheel locked up, causing the vehicle to accelerate unintendedly. The contact was able to decelerate and continued driving. The vehicle was taken to the dealer, where it was diagnosed and determined that the ABS pump and the ABS module needed to be replaced; however, the ABS module was on backorder and under engineering review. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2018 Ram 3500. The contact stated that while starting the vehicle and while driving at various speeds, the service ABS and brake system messages were displayed. The contact stated that the failure recurred intermittently. The dealer was notified of the failure and informed the contact that the failure could be related to the HECU. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 52,700.

Mileage: 52,700

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the Electronic Braking System warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the ABS module needed to be replaced. The vehicle was taken to a local dealer and the contact was informed that the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure; however, no assistance was provided because the vehicle was no longer under warranty. The contact requested to buy the parts to repair the vehicle; however, the manufacturer refused to sell the contact the parts. The failed mileage was approximately 160,000.

Mileage: 160,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the "ABS System Fault” message was displayed. The vehicle was taken to the dealer, who diagnosed failures with the ABS control module and ABS pump. The vehicle was repaired, but the failure reoccurred 7-months later. The vehicle was taken back to the dealer and was diagnosed with ABS control module and ABS pump failures. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer and it was determined that the ABS control module and ABS pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 9,000.

Mileage: 9,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS warning light illuminated on the instrument panel, after which a message "Service ABS" was displayed. The vehicle returned to normal functionality, but the failure became a regular occurrence. The vehicle was taken to an independent mechanic, who diagnosed a failure with the ABS. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.

Mileage: 71,000

The contact owns a 2018 Ram 3500. The contact stated while driving approximately 65 MPH with the cruise control engaged and towing a trailer, the vehicle drove over a bump in the roadway and the ABS warning light illuminated and the vehicle independently decelerated to 35 MPH. The accelerator pedal was depressed, and the vehicle returned to normal functionality. The contact stated that the failure was intermittent at first but had become a recurring failure while driving over bumps in the roadway. The contact stated the failure persisted whether towing a trailer or not. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The dealer replaced the ABS and ACU electrical control module. The vehicle was repaired, however the failure reoccurred. The manufacturer was not informed of the failure. The contact researched online and related the failure to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The failure mileage was approximately 57,000.

Mileage: 57,000

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the electronic braking system warning light illuminated and chimed, causing the cruise control to become inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000. The VIN was unavailable.

Mileage: 15,000

The contact owns a 2018 Ram 3500. The contact stated while driving approximately 30 MPH, the ABS warning light and the traction control warning light illuminated. Additionally, the message "ABS Disabled" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to an independent mechanic who retrieved DTC: C0020-01; and the mechanic determined that the ABS hydraulic pump needed to be replaced. The vehicle was not repaired. The local dealer and several unknown dealers were contacted and advised the contact that they could not accommodate the vehicle due to the size, and that the vehicle could not be serviced because it was not purchased at their location. Additionally, the contact had received notification of NHTSA Campaign Number: 21V398000 (Wheels); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure because the manufacturer customer care line was inoperable. The failure mileage was approximately 12,000. Parts distribution disconnect.

Mileage: 12,000

ABS /Traction Control Light Service Electronic Braking System Service Antilock Brake System Vehicle ABS malfunctions and makes it difficult to stop

The contact owns a 2018 Ram 3500. The contact stated that the brake failure and traction control malfunction warning lights were illuminated. The contact took the vehicle to the dealer and the ABS system was replaced. The contact stated that after the repair was completed, whenever the contact depressed the brake pedal, the pedal was spongy. The ABS and traction control warning lights were again illuminated. The contact stated that a certified mechanic diagnosed the vehicle and determined that the hydraulic control unit had failed and needed to be replaced. The local dealer was notified of the failure but was unable to repair the vehicle due to the parts not being available. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000.

Mileage: 15,000

The contact owns a 2018 Ram 3500. The contact stated that the ABS system had failed to operate as needed. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the hydraulic control unit (HCU) needed to be replaced. The vehicle was not repaired due to the part being on back order. The contact was informed that the part would be available in March 2024. The manufacturer had not been made aware of the failure. The approximate failure mileage was 65,000.

Mileage: 65,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights were illuminated. Additionally, the Service ABS and Service Brake Assist messages were displayed. The vehicle was taken to the dealer, where it was diagnosed that the hydraulic control unit needed to be replaced; however, the replacement part was on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 64,826.

Mileage: 64,826

The contact owns a 2018 Ram 3500. The contact stated that while driving 65 MPH, a vehicle abruptly merged in front of him causing him to crash into the rear of that vehicle. The ABS warning light was illuminated. The contact pulled over to the side of the roadway and became aware that the brake pedal was difficult to depress. The vehicle was not taken to a dealer to be diagnosed or repaired; however, the dealer was contacted by phone. The manufacturer was made aware of the failure and informed the contact that there was a freeze on the repair due to parts not being available. The failure mileage was 9,800.

Mileage: 9,800

The contact owns a 2018 Ram 3500. The contact stated that the ABS and traction control warning lights were intermittently illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS control module needed to be replaced. An unknown dealer was notified of the failure and confirmed that parts were not available for repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.

Mileage: 180,000

The contact owns a 2018 Ram 3500. The contact stated the anti-lock braking system (ABS) and traction control warning lights were illuminated intermittently. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 26,000.

Mileage: 26,000

The contact owns a 2018 Ram 3500. The contact stated that on four separate occasions while driving at various speeds, the ABS system locked up the rear wheels, causing the vehicle to skid and the trailer that was being hauled to thrust around out of control. Additionally, the contact stated that the ABS, Electronic Brake System, and Stability Control Warning lights were illuminated. The contact stated that the cruise control operated as intended for a short while but then inadvertently deactivated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the ABS module needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 63,000.

Mileage: 63,000

The contact owns a 2018 Ram 3500. The contact stated while driving approximately 25 MPH, the "Check Brake System" and ABS warning lights were illuminated. The contact stated that the failure reoccurred intermittently while driving at various speeds. The vehicle was taken to a local dealer, where it was diagnosed that the Hydraulic Control Unit (HCU) needed to be replaced; however, the parts were on back order. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 57,000.

Mileage: 57,000

The contact owns a 2018 Ram 3500. The contact stated while towing a trailer full of horses, the traction control and the ABS warning lights illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to the parts not being available. The contact took the vehicle to another local dealer: Jacksonville Chrysler Dodge Jeep Ram Arlington (9600 Atlantic Blvd, Jacksonville, FL 32225: (877) 677-5782), where it was diagnosed with needing the turbo and the ECU to be replaced. The vehicle was not repaired due to parts not being available. The manufacturer had not been informed of the failure. The failure mileage was approximately 61,000.

Mileage: 61,000

The contact owns a 2018 Ram 3500. The contact stated while driving at various speeds, the ABS and traction control warning lights were illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the ABS Hydraulic Control Unit (HCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.

Mileage: 23,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, the vehicle experienced complete brake failure. While driving, the brake pedal was depressed but was stiff and slow to respond. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the hydro-boost needed to be replaced. The vehicle was repaired but the failure persisted. While driving, the contact stated that the brake pedal was firm. The parking brake failed to engage fully. The vehicle was taken back to the local dealer where it was diagnosed that the brake master cylinder and ABS module needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 40,000.

Mileage: 40,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the brakes inadvertently engaged. The traction control warning light was illuminated, and the Service Electronic Braking System message was displayed. The vehicle was taken to the dealer, where it was diagnosed that the HCU needed to be replaced; however, the replacement part would be on backorder until March 2023. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,353.

Mileage: 37,353

The contact owns a 2018 Ram 3500. The contact stated that while driving at various speeds, the "Service ABS" warning message and ABS warning light were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the ABS hydraulic unit needed to be replaced; however, the part for the repair was not available. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 25,000.

Mileage: 25,000

The contact owns a 2018 Ram 3500. The contact stated that the service electronic braking system message was displayed. While the error message was displayed, the cruise control disengaged. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Action Number: PE22012 (Service Brakes, Hydraulic). The manufacturer was not contacted. The approximate failure mileage was 45,000.

Mileage: 45,000

The contact owns a 2018 Ram 3500. The contact stated while driving at approximately 70 MPH, the ABS and traction control warning lights intermittently illuminated. The contact stated that the Service ABS system and service electric brake system messages were displayed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 68,000.

Mileage: 68,000

The contact owns a 2018 Ram 3500. The contact stated that while driving at approximately 60–70 MPH with the cruise control activated, the "Service Electronic Brake System" and "Service ABS" messages were displayed with the ABS and traction control warning lights illuminated. Additionally, the failure caused the cruise control to deactivate. The vehicle was taken to an independent mechanic, who diagnosed that the ABS control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,000.

Mileage: 115,000

The contact owns a 2018 Ram 3500. The contact stated while driving at an undisclosed speed, the ABS unit became inoperable without warning. The safety feature failed, and the vehicle lost traction control, hydraulic braking, and cruise control. The vehicle was taken to the local dealer where it was diagnosed with a faulty hydraulic control unit (HCU). The contact was informed that the HCU needed to be replaced. The vehicle was repaired. The contact stated that the old part number was 68143491aa and had been upgraded to part number 68143491ab. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 20,000.

Mileage: 20,000