2011 RAM 5500 Problems & Recalls

TL* THE CONTACT OWNS A 2011 RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN) MONTHS AGO. THE MANUFACTURER HAD NOT SUPPLIED THE PART TO THE DEALER. THE DEALER (JEFF WYLER EASTGATE AUTO MALL, 513-752-3447) WAS CALLED AND COULD NOT DETERMINE WHEN THE PARTS W...

THE METAL STEM THAT IS CONNECTED TO THE PLASTIC HOUSING ACTS AS A GUIDE FOR THE SPRINGING ACTION OF THE SENDER. AS THE FUEL PUMP HEATED UP, INDICATED BY THE BLACK AREA ON THE FUEL SENDER, IT HEATED THE METAL TUBE AND BURNED A HOLE THROUGH THE TANK. THIS CAUSED A LEAK IN THE FUEL TANK AND A SPILL OF...

DIESEL EXHAUST FLUID (DEF) SYSTEM FAILURE. ENGINE LIGHT CAME ON WITH WARNING TO HAVE SERVICED OR VEHICLE WOULD NOT START AFTER XX MILES. WAS DEF SYSTEM, PIPE, INJECTOR, AND SENSORS.

Mileage: 77,093

-CONTROL MODULES REQUIRE UPDATES (ECM AND TCM) WHICH YOU HAVE TO PAY $120.00 FOR THE UPDATES. IT MAY CAUSE DRIVABILITY ISSUES. -INTAKE TUBE CLAMPS NEED REPLACING WHICH YOU CAN'T BUY THE CLAMP YOU HAVE TO PURCHASE THE INTAKE HOSE FOR $379.92.

Mileage: 11,913

-CONTROL MODULES REQUIRE UPDATES (ECM AND TCM) WHICH YOU HAVE TO PAY $120.00 FOR THE UPDATES. IT MAY CAUSE DRIVABILITY ISSUES. -INTAKE TUBE CLAMPS NEED REPLACING WHICH YOU CAN'T BUY THE CLAMP YOU HAVE TO PURCHASE THE INTAKE HOSE FOR $379.92.

Mileage: 11,913

WHILE DRIVING, AT RANDOM, A WARNING WILL DISPLAY STATING THE FOLLOWING: "SERVICE DEF SYSTEM. ENGINE WILL NOT START AT 200 MILES. SEE DEALER" THIS HAS HAPPENED 10 OR MORE TIMES SINCE WE PURCHASED THE TRUCK. WE HAVE THE SAME PROBLEM WITH ANOTHER 2011 DODGE RAM 5500 WHICH WE PURCHASED WITH THIS ONE...

Mileage: 103,782

WHILE DRIVING, AT RANDOM, A WARNING WILL DISPLAY STATING THE FOLLOWING: "SERVICE DEF SYSTEM. ENGINE WILL NOT START AT 200 MILES. SEE DEALER" THIS HAS HAPPENED 10 OR MORE TIMES SINCE WE PURCHASED THE TRUCK. WE HAVE THE SAME PROBLEM WITH ANOTHER 2011 DODGE RAM 5500 WHICH WE PURCHASED WITH THIS ONE...

Mileage: 103,782

THIS VEHICLE IS ON THE BUY BACK PROGRAM. CHRYSLERS 3RD PARTY TOOK SEVERAL MONTHS TO FILE THE PAPERWORK WITH A PRELIMINARY OFFER OF 35 THOUSAND DOLLARS ON THE BUY BACK. AT THE TIME THEY GUARANTEED THAT PRICE AND THAT IT COULD NOT BE LOWERED. NOW THEY ARE COMING BACK AND OFFERING 24K FOR THE SAME V...

2011 DODGE RAM 5500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AND DIESEL FUEL HEATER ELECTRICAL CONNECTOR RECALL NOTICE. *SMD

2011 DODGE RAM 5500. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO VEHICLE FIRE AND DIESEL FUEL HEATER ELECTRICAL CONNECTOR RECALL NOTICE. *SMD

TL* THE CONTACT OWNED A 2011 DODGE RAM 5500. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE UNDER THE FRONT OF THE VEHICLE NEAR THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A POLICE AND A FIRE REPORT WERE FILED. THE VEH...

TL* THE CONTACT OWNED A 2011 DODGE RAM 5500. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE UNDER THE FRONT OF THE VEHICLE NEAR THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS DESTROYED. IT WAS UNKNOWN IF A POLICE AND A FIRE REPORT WERE FILED. THE VEH...

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED ...

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED ...

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000(STEERING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED ...

RECEIVED SAFETY RECALLS #P65/NHTSA 14V-635 AND #N63/NHTSA 13V-527 CHRYSLER STATES IN THEIR NOTICE THAT THE PARTS ARE NOT AVAILABLE BUT THEY WOULD SEND A LETTER TO THE VEHICLE OWNER WHEN THEY ARE. HAVE CONTACTED THE DEALER SEVERAL TIMES TO CHECK ON THE PARTS. AS OF THIS DATE NOTHING HAS BEEN RECE...

RECEIVED SAFETY RECALLS #P65/NHTSA 14V-635 AND #N63/NHTSA 13V-527 CHRYSLER STATES IN THEIR NOTICE THAT THE PARTS ARE NOT AVAILABLE BUT THEY WOULD SEND A LETTER TO THE VEHICLE OWNER WHEN THEY ARE. HAVE CONTACTED THE DEALER SEVERAL TIMES TO CHECK ON THE PARTS. AS OF THIS DATE NOTHING HAS BEEN RECE...

RECEIVED SAFETY RECALLS #P65/NHTSA 14V-635 AND #N63/NHTSA 13V-527 CHRYSLER STATES IN THEIR NOTICE THAT THE PARTS ARE NOT AVAILABLE BUT THEY WOULD SEND A LETTER TO THE VEHICLE OWNER WHEN THEY ARE. HAVE CONTACTED THE DEALER SEVERAL TIMES TO CHECK ON THE PARTS. AS OF THIS DATE NOTHING HAS BEEN RECE...

CONTACTED BY CHRYSLER ON OR ABOUT 12/1/2014, CONCERNING RECALL, P65. THIS RECALL EFFECTS THE DIESEL FUEL HEATER ASSEMBLY, WHICH AS NOTIFIED BY CHRYSLER COULD CAUSE A ENGINE COMPARTMENT FIRE. AS OF AN INQUIRY ON 2/18/2015, THEY STILL HAVE NO ESTIMATED TIME FRAME FOR MAKING PARTS AND REPAIRS AVAILABL...

CONTACTED BY CHRYSLER ON OR ABOUT 12/1/2014, CONCERNING RECALL, P65. THIS RECALL EFFECTS THE DIESEL FUEL HEATER ASSEMBLY, WHICH AS NOTIFIED BY CHRYSLER COULD CAUSE A ENGINE COMPARTMENT FIRE. AS OF AN INQUIRY ON 2/18/2015, THEY STILL HAVE NO ESTIMATED TIME FRAME FOR MAKING PARTS AND REPAIRS AVAILABL...

LEFT SIDE TIE ROD END BROKE OFF AND FELL TO THE GROUND. THIS OCCURRED IN OUR PARKING LOT AS THE TRUCK PULLED IN AT THE END OF THE DAY. THANKFULLY IT DIDN'T HAPPEN WHILE HE WAS DRIVING. THIS IS A HUGE SAFETY HAZARD!!!

Mileage: 53,825

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING); HOWEVER, THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTA...

THE WINDSHIELD WASHER FLUID RESERVOIR TANK IS CRACKED AND WILL NOT HOLD FLUID. DRIVING INTO THE SUN THE WINDSHIELD NEEDED CLEARING AND NO FLUID TO CLEAN IT. BASICALLY DRIVING BLIND UNTIL OUT OF THE GLARE. *TR

Mileage: 26,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE STEERING BOX WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICL...

Mileage: 60

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V527000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE A...

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL NOISE. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE DRIVER'S SIDE TIE ROD WAS FRACTURED DUE TO A SHEERED OUTER BOLT JOINT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WA...

Mileage: 16,908

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A SUDDEN LOSS OF STEERING POWER WITHOUT WARNING. THE CONTACT WAS A INDEPENDENT MECHANIC WHERE HE DIAGNOSED THAT THE LEFT OUTER TIE ROD WAS CORRODED AND CAUSED THE STEERING CYLINDER TO BEN...

Mileage: 47,621

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A LOUD CLUNKING SOUND FROM THE DRIVER'S SIDE OF THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT THE DRIVER SIDE TIE ROD END WAS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS D...

Mileage: 20,000

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A LOUD CLUNKING SOUND FROM THE DRIVER'S SIDE OF THE VEHICLE. UPON INSPECTION, IT WAS FOUND THAT THE DRIVER SIDE TIE ROD END WAS FRACTURED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS D...

Mileage: 20,000

DRIVER WAS TRAVELING EAST ON NICHOLSON LANE, SLOWED TO MAKE A LEFT TURN ONTO NEBEL ST. AT WHICH TIME HE WAS TRAVELING 10 MPH OR LESS. THE DRIVER MADE THE TURN AND LOST STEERING ON THE 2011 DODGE RAM 5500 AND WENT INTO THE ONCOMING LANE OF TRAFFIC ON NEBEL ST. STRIKING 3 VEHICLES. THE ACCIDENT INVE...

Mileage: 172,448

DRIVER WAS TRAVELING EAST ON NICHOLSON LANE, SLOWED TO MAKE A LEFT TURN ONTO NEBEL ST. AT WHICH TIME HE WAS TRAVELING 10 MPH OR LESS. THE DRIVER MADE THE TURN AND LOST STEERING ON THE 2011 DODGE RAM 5500 AND WENT INTO THE ONCOMING LANE OF TRAFFIC ON NEBEL ST. STRIKING 3 VEHICLES. THE ACCIDENT INVE...

Mileage: 172,448

TL* THE CONTACT OWNS A 2011 DODGE RAM 5500. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, HE HEARD A LOUD CLUNKING SOUND. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TIE ROD HAD FRACTURED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE MANUFACTURER'S RECALL FO...

Mileage: 46,000

CHECK ENGINE LIGHT WENT ON. THE TRUCK IS STILL UNDER WARRANTY SO WE TOOK IT IN TO GO ARAPAHOE DODGE. THEY WERE UNABLE TO FIX THE PROBLEM. WE ARE NOT SURE IF SOMETHING IS WRONG W/ THE ENGINE BECAUSE DODGE CAN NOT GET THE CHECK ENGINE LIGHT TO TURN OFF. THE WARRANTY WE CURRENTLY POSSESS IS ONLY APP...

Mileage: 77,000

CHECK ENGINE LIGHT WENT ON. THE TRUCK IS STILL UNDER WARRANTY SO WE TOOK IT IN TO GO ARAPAHOE DODGE. THEY WERE UNABLE TO FIX THE PROBLEM. WE ARE NOT SURE IF SOMETHING IS WRONG W/ THE ENGINE BECAUSE DODGE CAN NOT GET THE CHECK ENGINE LIGHT TO TURN OFF. THE WARRANTY WE CURRENTLY POSSESS IS ONLY APP...

Mileage: 77,000