2015 RAM PROMASTER 2500 Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
The contact owns a 2015 Ram Promaster 2500. The contact stated that while his client was driving at an undisclosed speed, the vehicle was shudder abnormally, prompting him to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to an independent mechani...
The contact owns a 2015 Ram Promaster 2500. The contact stated that while his client was driving at an undisclosed speed, the vehicle was shudder abnormally, prompting him to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to an independent mechani...
The contact owns a 2015 Ram 2500. The contact stated while driving approximately 35-40 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. An unknown warning light was illuminated. The contact then turned around and returned to his residence. The contact stated upon par...
Mileage: 92,900
The contact owns a 2015 Ram 2500. The contact stated while driving approximately 35-40 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. An unknown warning light was illuminated. The contact then turned around and returned to his residence. The contact stated upon par...
Mileage: 92,900
IN 2018 WE HAD A MAJOR RADIATOR PROBLEM, FAN, FLUID, HOSES ALL BLEW ALL OVER A CUSTOMERS DRIVEWAY. THIS WAS THE FINAL STRAW AFTER BEING STRANDED AND TOWED SEVERAL TIMES TO THE DEALERSHIP WITH ONLY 26K MILES ON THE TRUCK. FINALLY, RAISED ENOUGH FIGHT AND CALLED CHRYSLER/DODGE AND THEY OPENED A CASE A...
Mileage: 86,000
SAW ONLINE SHOWS THERE A RECALL ON THE TRANSMISSION ON MODEL 2014-2015. MY VAN HAS THE SAME ISSUE ON THE TRANSMISSION. ITS DEFENDTLY QUALIFY. BUT BASE ON MY VIN NUMBER ITS NOT QUALIFY. STILL PARK INFRONT OF MY HOUSE, SOMETHING IS GONE WRONG. CHECKED WITH A MECHANIC. THEY MENTIONED THAT THERE SHOULD...
PURCHASED A NEW 2015 PROMASTER 2500 IN 2015 AND EXPERIENCE ENGINE PROBLEMS AFTER 2 YEARS. IN 2020 FUEL INJECTION AND ENGINE COOLER FAN ISSUES. EACH TIME THE LIGHT BULBS (HEADLIGHTS) ARE CHANGED THEY GO OUT WITHIN A FEW MONTHS. I'M SCHEDULED FOR A FEW RECALLS AND WAITING FOR THE PARTS TO COME IN ...
PURCHASED A NEW 2015 PROMASTER 2500 IN 2015 AND EXPERIENCE ENGINE PROBLEMS AFTER 2 YEARS. IN 2020 FUEL INJECTION AND ENGINE COOLER FAN ISSUES. EACH TIME THE LIGHT BULBS (HEADLIGHTS) ARE CHANGED THEY GO OUT WITHIN A FEW MONTHS. I'M SCHEDULED FOR A FEW RECALLS AND WAITING FOR THE PARTS TO COME IN ...
PURCHASED A NEW 2015 PROMASTER 2500 IN 2015 AND EXPERIENCE ENGINE PROBLEMS AFTER 2 YEARS. IN 2020 FUEL INJECTION AND ENGINE COOLER FAN ISSUES. EACH TIME THE LIGHT BULBS (HEADLIGHTS) ARE CHANGED THEY GO OUT WITHIN A FEW MONTHS. I'M SCHEDULED FOR A FEW RECALLS AND WAITING FOR THE PARTS TO COME IN ...
WHEN DRIVING ON THE HIGHWAY THE TRANSMISSION DO UNEXPECTEDLY SHIFT TO NEUTRAL AND ALSO WHEN APPROACHING TO STOP LIGHT IT STARTS JUMPING THE SPEED AND THE TRANSMISSION DOESN'T GET NEUTRAL WHEN PRESS THE STOP PEDAL IT KEEP MOVING, ALSO HAPPENS WITH REVERSE
TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. THE CONTACT STATED THAT WHEN THE VEHICLE TURNED OFF, THE ENGINE COOLING FAN REMAINED ON FOR FIFTEEN SECONDS AND THEN SHUT OFF. THE CONTACT MENTION AN ODOR OF ANTIFREEZE EMITTED THROUGH THE VENT WHEN THE AIR CONDITION WAS RUNNING. THE CONTACT RECEIVED N...
Mileage: 80,000
TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. UPON STARTING THE VEHICLE, IT MADE AN ABNORMAL NOISE AND FAILED TO START. THE VEHICLE WAS TOWED TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) AND WAS REPAIRED. AFTERWARDS, THE DEALER TEST DROVE THE VEHICLE AND DISCOVERED A...
Mileage: 86,423
AFTER AN EXTENDED PERIOD OF TIME, THE HEADLIGHT ASSEMBLY BECOMES DESTROYED FROM THE CONSTANT BURNING OF THE VEHICLE DAYTIME RUNNING LIGHTS. THIS ISSUE ON THIS MODEL VEHICLE REQUIRES THE ASSEMBLY TO BE REPLACED WITHIN 25,000 MILES FROM THE LAST INSTALLATION.
Mileage: 49,935
BUYER BEWARE I NEVER BEEN TREATED SO BADLY, THIS DEALERSHIP IS THE WORST WHEN I WENT TO PICK UP ONE OF MY VANS THERE WAS 2 OF THEM IN THE SERVICE DEPT AND I WAS TOLD THAT I WAS ABLE TO COME TO PICK ONE UP AND THIS TIME I WAS SO LUCKY TO GET A RENTAL AND WAS TOLD THAT THEY WERE TAKING THE RENTAL BA...
Mileage: 50,000
BUYER BEWARE I NEVER BEEN TREATED SO BADLY, THIS DEALERSHIP IS THE WORST WHEN I WENT TO PICK UP ONE OF MY VANS THERE WAS 2 OF THEM IN THE SERVICE DEPT AND I WAS TOLD THAT I WAS ABLE TO COME TO PICK ONE UP AND THIS TIME I WAS SO LUCKY TO GET A RENTAL AND WAS TOLD THAT THEY WERE TAKING THE RENTAL BA...
Mileage: 50,000
BUYER BEWARE I NEVER BEEN TREATED SO BADLY, THIS DEALERSHIP IS THE WORST WHEN I WENT TO PICK UP ONE OF MY VANS THERE WAS 2 OF THEM IN THE SERVICE DEPT AND I WAS TOLD THAT I WAS ABLE TO COME TO PICK ONE UP AND THIS TIME I WAS SO LUCKY TO GET A RENTAL AND WAS TOLD THAT THEY WERE TAKING THE RENTAL BA...
Mileage: 50,000
THE ENGINE NEEDS TO GET REPLACED. IT BLEW THE GASKETS. HEADLIGHTS STOPPED WORKING. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE BULBS. BULBS WERE SWITCHED OUT AND THEY STILL DIDN'T WORK. SOMETIMES I HAVE TO TURN THE TRUCK OFF THEN ON AGAIN IN ORDER TO GET THE TRANSMISSION TO PROPERLY WORK.
Mileage: 12,000
THE ENGINE NEEDS TO GET REPLACED. IT BLEW THE GASKETS. HEADLIGHTS STOPPED WORKING. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE BULBS. BULBS WERE SWITCHED OUT AND THEY STILL DIDN'T WORK. SOMETIMES I HAVE TO TURN THE TRUCK OFF THEN ON AGAIN IN ORDER TO GET THE TRANSMISSION TO PROPERLY WORK.
Mileage: 12,000
THE ENGINE NEEDS TO GET REPLACED. IT BLEW THE GASKETS. HEADLIGHTS STOPPED WORKING. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE BULBS. BULBS WERE SWITCHED OUT AND THEY STILL DIDN'T WORK. SOMETIMES I HAVE TO TURN THE TRUCK OFF THEN ON AGAIN IN ORDER TO GET THE TRANSMISSION TO PROPERLY WORK.
Mileage: 12,000
2015 RAM PROMASTER DIESEL 2500 WITH 72000 MILES. VEHICLE WAS IN EXCELLENT CONDITION, WELL MAINTAINED, WITH OIL CHANGES PER FACTORY RECOMMENDATIONS. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 -75 MPH, WITHOUT WARNING THERE WAS A SUDDEN AND HARD THUD IN THE ENGINE COMPARTMENT AND THE VEHICLE BEGAN SLOWING ...
Mileage: 72,000
2015 RAM PROMASTER DIESEL 2500 WITH 72000 MILES. VEHICLE WAS IN EXCELLENT CONDITION, WELL MAINTAINED, WITH OIL CHANGES PER FACTORY RECOMMENDATIONS. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 -75 MPH, WITHOUT WARNING THERE WAS A SUDDEN AND HARD THUD IN THE ENGINE COMPARTMENT AND THE VEHICLE BEGAN SLOWING ...
Mileage: 72,000
THE DRUM-STYLE PARKING BRAKE BECOMES FROZEN IN COLD WEATHER MAKING THE VEHICLE UN-DRIVEABLE UNTIL SUCH TIME AS IT IS DRIED OUT AND THE SHOES FREED. THIS HAS HAPPENED THREE TIMES SINCE PURCHASE WITH THE COMPLETE SYSTEM REPLACED ONCE UNDER WARRANTY (12/24/17), A NIGHT SPENT IN THE SHOP TO "DRY" OUT A...
Mileage: 40,510
LOSS OF POWER/ ACCELERATION MORE THAN 10 TIMES IN 2 DAYS. RESULTING IN HAVING TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY, UNABLE TO PULL OVER TO THE SHOULDER. THE VEHICLE SEEMS TO HAVE CONSTANT ISSUES WHEN THE WEATHER IS COLD. THE VEHICLE IS CURRENTLY IN THE REPAIR FACILITY FOR THESE CU...
Mileage: 154,000
LOSS OF POWER/ ACCELERATION MORE THAN 10 TIMES IN 2 DAYS. RESULTING IN HAVING TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY, UNABLE TO PULL OVER TO THE SHOULDER. THE VEHICLE SEEMS TO HAVE CONSTANT ISSUES WHEN THE WEATHER IS COLD. THE VEHICLE IS CURRENTLY IN THE REPAIR FACILITY FOR THESE CU...
Mileage: 154,000
LOSS OF POWER/ ACCELERATION MORE THAN 10 TIMES IN 2 DAYS. RESULTING IN HAVING TO COME TO A COMPLETE STOP IN THE MIDDLE OF THE HIGHWAY, UNABLE TO PULL OVER TO THE SHOULDER. THE VEHICLE SEEMS TO HAVE CONSTANT ISSUES WHEN THE WEATHER IS COLD. THE VEHICLE IS CURRENTLY IN THE REPAIR FACILITY FOR THESE CU...
Mileage: 154,000
I HAVE HAD PROBLEMS WITH MY BRAKES SENSE I GOT MY VAN, THE PADS WEAR FAST AND LEAVE BLACK DIRT ALL OVERS THE WHEELS, AND NOTHING GETS DONE ABOUT IT. THE HEADLIGHTS I HAVE HAD TO REPLACE DRIVERS AND PASSENGERS SIDE AT LEAST 4 TIMES EACH, AND THEY JUST BURNT OUT AGAIN. NOW THE REAR CARGO DOOR LATCH HA...
I HAVE HAD PROBLEMS WITH MY BRAKES SENSE I GOT MY VAN, THE PADS WEAR FAST AND LEAVE BLACK DIRT ALL OVERS THE WHEELS, AND NOTHING GETS DONE ABOUT IT. THE HEADLIGHTS I HAVE HAD TO REPLACE DRIVERS AND PASSENGERS SIDE AT LEAST 4 TIMES EACH, AND THEY JUST BURNT OUT AGAIN. NOW THE REAR CARGO DOOR LATCH HA...
I HAVE HAD PROBLEMS WITH MY BRAKES SENSE I GOT MY VAN, THE PADS WEAR FAST AND LEAVE BLACK DIRT ALL OVERS THE WHEELS, AND NOTHING GETS DONE ABOUT IT. THE HEADLIGHTS I HAVE HAD TO REPLACE DRIVERS AND PASSENGERS SIDE AT LEAST 4 TIMES EACH, AND THEY JUST BURNT OUT AGAIN. NOW THE REAR CARGO DOOR LATCH HA...
THE LOW BEAM HEADLIGHTS KEEP BURNING OUT. NUMEROUS TIMES A YEAR.
Mileage: 22,000
TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN DEALERS AND THE CONTACT WAS ADVISED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACT...
TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE EXPERIENCED AN ELECTRICAL FAILURE AND THE HEADLIGHTS STOPPED WORKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND STATED THAT, SINCE THERE WAS NO RECALL ON THE VEHICLE, ...
Mileage: 315,199
THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO THE VERY FIRST AXLE WAS FAILING AND WAS REPLACED. THE ATTACHED IS A DESCRIPTION OF OUR EFFORTS TO GET ZENITH TO SUPPORT THE VEHICLES; HOWEVER, THEY HAVE REFUSED TO GIVE US SUPPORT. WE ARE A COMMERCIAL OPERATOR WITH COUR...
Mileage: 24,000
THIS IS A VIN # CORRECTION TO COMPLAINT NUMBER 10967663 FILED ABOUT 1 HOUR EARLIER. THE INCIDENCES OF DRIVETRAIN FAILURES TOOK PLACE STARTING AT 24,000 MILES IN JAN 2016, JUNE 2016 AND AUGUST 2016.
Mileage: 52,630
THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO, THE AXLE HAS FAILED TWICE, THE LAST AXLE FAILURE THE SHAFT SPLIT IN HALF AND PART OF IT ENDED UP IN THE GEAR BOX. THE A/C CONTINUALLY LEAKS AS THE HIGH PRESSURE HOSE FROM CONDENSOR TO COMPRESSOR IS TOO SHORT. THE ATTA...
Mileage: 16,000
THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO, THE AXLE HAS FAILED TWICE, THE LAST AXLE FAILURE THE SHAFT SPLIT IN HALF AND PART OF IT ENDED UP IN THE GEAR BOX. THE A/C CONTINUALLY LEAKS AS THE HIGH PRESSURE HOSE FROM CONDENSOR TO COMPRESSOR IS TOO SHORT. THE ATTA...
Mileage: 16,000
THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO, THE AXLE HAS FAILED TWICE, THE LAST AXLE FAILURE THE SHAFT SPLIT IN HALF AND PART OF IT ENDED UP IN THE GEAR BOX. THE A/C CONTINUALLY LEAKS AS THE HIGH PRESSURE HOSE FROM CONDENSOR TO COMPRESSOR IS TOO SHORT. THE ATTA...
Mileage: 16,000
THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO, THE A/C CONTINUALLY LEAKS AS THE HIGH PRESSURE HOSE FROM CONDENSOR TO COMPRESSOR IS TOO SHORT. ATTACHED IS THE PURCHASE INVOICES FROM THE MOST RECENT TWO ZENITH SHUTTLES AND OTHER SUPPORTING DOCUMENTS ON THE ZENITH DRI...
Mileage: 5,500
THE COUPLER BETWEEN THE MOTOR AND THE TRANSMISSION HAS REPEATEDLY FAILED; ALSO, THE A/C CONTINUALLY LEAKS AS THE HIGH PRESSURE HOSE FROM CONDENSOR TO COMPRESSOR IS TOO SHORT. ATTACHED IS THE PURCHASE INVOICES FROM THE MOST RECENT TWO ZENITH SHUTTLES AND OTHER SUPPORTING DOCUMENTS ON THE ZENITH DRI...
Mileage: 5,500
COMPLAINT NUMBERS: 10967663, 10967668, 10967666 AND 10967670, WERE ALL FILED LESS THAN 24 HOURS AGO. ATTACHED IS MORE SUPPORTING DOCUMENTATION ON THE "7" ZENITH DRIVETRAIN FAILURES AND LACK OF SUPPORT FROM ZENITH DESPITE OUR REQUEST FOR SERVICE AND BEING UNDER WARRANTY. WE HAVE HAD TO PURCHASE OTH...
Mileage: 22,600
COMPLAINT NUMBERS: 10967663, 10967668, 10967666 AND 10967670, WERE ALL FILED LESS THAN 24 HOURS AGO. ATTACHED IS MORE SUPPORTING DOCUMENTATION ON THE "7" ZENITH DRIVETRAIN FAILURES AND LACK OF SUPPORT FROM ZENITH DESPITE OUR REQUEST FOR SERVICE AND BEING UNDER WARRANTY. WE HAVE HAD TO PURCHASE OTH...
Mileage: 22,600
COMPLAINT NUMBERS: 10967663, 10967668, 10967666 AND 10967670, WERE ALL FILED LESS THAN 24 HOURS AGO. ATTACHED IS MORE SUPPORTING DOCUMENTATION ON THE "7" ZENITH DRIVETRAIN FAILURES AND LACK OF SUPPORT FROM ZENITH DESPITE OUR REQUEST FOR SERVICE AND BEING UNDER WARRANTY. WE HAVE HAD TO PURCHASE OTH...
Mileage: 22,600