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Ram Promaster City Problems

The RAM ProMaster City is compact cargo van. This analysis covers complaint data spanning 2015-2022 with insights into the most and least reliable model years. RAM ProMaster City vehicles are often operated in demanding conditions, so understanding year-specific issues is important for commercial and personal buyers evaluating reliability.

278
Total Complaints
19
Total Recalls
8
Model Years
0
Reported Deaths
✓

Best Years

These years have the fewest reported problems.

2019 2020 2021

Common Problem Categories

Engine 74
Electrical System 60
Power Train 50
Unknown Or Other 18
Exterior Lighting 16

Complaints by Model Year

All Model Years

Year ↓ Complaints Recalls Crashes Fires Rating
2022 8 0 0 4 Good
2021 12 3 0 0 Good
2020 2 2 0 0 Good
2019 10 1 2 0 Good
2018 38 2 0 2 Average
2017 50 3 0 2 Average
2016 72 4 0 0 Below Average
2015 86 4 2 0 Below Average

Ram Promaster City Years to Avoid

Model years 2015, 2016 saw the highest complaint volumes (2015 (86 complaints), 2016 (72 complaints), 2017 (50 complaints)). However, these vehicles can still be reliable with proper maintenance—focus on inspection of reported problem areas before purchasing used.

Best Ram Promaster City Years

Model years 2020, 2022 had fewer reported complaints (2020 (2 complaints), 2022 (8 complaints)), making them potentially safer choices for buyers seeking well-documented vehicles.

What Owners Are Reporting

Frequently Asked Questions

Which RAM ProMaster City model years should I avoid?

Model years 2015, 2016 have the highest complaint records. However, many RAM ProMaster City vehicles from these years are still in service. Before avoiding a year entirely, have a pre-purchase inspection done, focusing on the problem areas mentioned above. A well-maintained RAM ProMaster City from a higher-complaint year can outlast a neglected one from a better year.

What are the most common problems with the RAM ProMaster City?

The most frequently reported issues involve Engine, Electrical System. These represent the focus areas to inspect and maintain. Have a technician evaluate these systems, especially in vehicles with higher mileage or intensive use.

Is the RAM ProMaster City reliable?

The RAM ProMaster City is compact cargo van. Reliability depends significantly on maintenance history and how the vehicle has been used. RAM ProMaster City trucks and vans are often worked hard—commercial use, towing, and heavy payloads increase wear. A well-maintained RAM ProMaster City can be very reliable; a neglected one will have problems sooner. Always review service records.

Should I buy a used or new RAM ProMaster City?

Used RAM ProMaster City vehicles can offer good value, especially in later model years with fewer complaints. If buying used, prioritize pre-purchase inspection, service records, and reasonable pricing given mileage. New vehicles provide warranty coverage but cost significantly more. Evaluate your budget and intended use—commercial work demands higher reliability standards than occasional personal use.

What should I inspect before buying a RAM ProMaster City?

Request complete service records, especially for Engine, Electrical System. Have a trusted technician perform a pre-purchase inspection. Check for rust (especially on suspensions and brake lines), verify transmission engagement smoothness, test all electrical systems, and inspect for signs of heavy towing or commercial use without adequate maintenance.