2015 RAM PROMASTER Power Train Problems

The contact owns a 2015 Ram ProMaster 2500. The contact stated that the same day that the vehicle was purchased, the check engine warning light illuminated. The contact stated that after shifting to park(P) and the parking brake was engaged, the vehicle rolled backwards. The vehicle was taken to the dealer, who diagnosed the vehicle with an unknown sensor failure. The sensor and the brakes were repaired. The contact retrieved the vehicle, and the check engine warning light was illuminated. When the gear lever was shifted to park(P) and the parking brake was engaged, the vehicle rolled backwards. The dealer was contacted, and the dealer at first refused to take the vehicle. After several months, the dealer took the vehicle, and it was diagnosed and determined that the fuel injectors, brakes, fuel tank, and an unknown sensor needed to be replaced. The vehicle was not repaired due to the cost. The contact stated that the failure persisted. The vehicle was parked at the residence and had not been driven since. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Mileage: 60,000

exited a freeway, and when taking off at the stop vehicle lunged forward into the intersection and went out of gear. after repeated attempts to accelerate, drove about 200 feet and dropped out of gear again. Had vehicle towed to Dealer who said needed a new transmission and a left engine and transmission mount because the mounts are breaking causing the engine and transmission to drop nearly to the pavement. An article posted June 2019 by certtrans details the failure (search online for: mopar fix for ram promaster transmission bracket breakage). There are many possible catastrophic safety issue from this failure. Why have these vehicles not been recalled for these defective mounts? The upgraded mount was an additional $847. The price alone may scare some people off from replacing with upgraded mount. At highway speeds when the engine and transmission fall down the angle of the drive axles alone could cause breakage and loss of power. Plus there are a many other possibilities for this to cause a crash.

Several incidents when accelerating, the engine goes into a limp mode, followed by indicator lights coming on P0401, P0299, P226C. The vehicle will not accelerate and travels at a max speed of about 5mph. This has happened in traffic every time and has put me and my family, as well as other vehicles, at extreme risk of being in an accident, not being able to accelerate out of the way of oncoming traffic. After several cycles of turning the vehicle off and on, it returns to normal function. The vehicle has been inspected at a Dodge Service station. They determined that the Turbo diesel system is malfunctioning and needs repair. My vehicle is available for inspection upon request.

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING 55 MPH, THE VEHICLE FELT AS IF IT WERE GOING INTO LIMP MODE AND THE INSTRUMENT PANEL INDICATED TO SHIFT INTO NEUTRAL. THE CONTACT SHIFTED INTO NEUTRAL AND WAS ABLE TO DRIVE. THE VEHICLE STALLED AND WAS PUSHED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS POWERED OFF AND RESTARTED, BUT COULD NOT DRIVE. THE VEHICLE WAS TOWED TO MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT (538 N ANDY GRIFFITH PKWY, MT AIRY, NC 27030, (336) 789-8105) WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A STORED CODE AND WAS OK TO DRIVE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO STETLER DODGE CHRYSLER JEEP RAM (1405 ROOSEVELT AVE, YORK, PA 17404, (717) 764-888), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TOWED TO KERNERSVILLE CHRYSLER DODGE JEEP RAM (950 NC-66, KERNERSVILLE, NC 27284, (888) 656-5791) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE CONTROLLER SHIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 71473918. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. *DT*JB

Mileage: 106,000

IN 2017 I PURCHASED A RECREATIONAL VEHICLE WITH A DODGE CHASSIS WITH THE ATTACHED VIN. IT CURRENTLY HAS ABOUT 4500 MILES ON IT. FROM THE VERY BEGINNING I HAVE HAD PROBLEMS WITH THE TRANSMISSION DOWN SHIFTING WHEN TRAVELING AT HIGHWAY SPEEDS (55 TO 65 MPH) WHICH PEGS THE TACH (7000 PLUS). THIS WOULD OCCUR WHEN TRAVELING UP SLIGHT GRADES WHILE ON CRUISE CONTROL AND WOULD HAPPEN AT RANDOM INTERVALS (ROUGHLY 200 MILES) WITHOUT WARNING. I HAVE BEEN TO THE DODGE DEALER AND DISCUSSED THE PROBLEM WITH THEM. THE FIRST TWO TIMES THEY DIDN'T KNOW WHAT THE PROBLEM WAS BUT SAID IT WAS AN "ADAPTIVE" TRANS WHICH HAD TO ADJUST TO MY DRIVING AND DIDN'T OFFER ANY SOLUTIONS. AT THE THIRD VISIT TO THE DEALER THEY RELOADED NEW SOFTWARE FOR THE TRANS, BUT STILL OFFERED THE "ADAPTIVE" ARGUMENT, AND STILL WOULDN'T GUARANTEE A SOLUTION TO THE PROBLEM. I AM AFRAID TO DRIVE THIS VEHICLE. WHEN IT DOWN SHIFTS THERE IS SO MUCH ENGINE BRAKING AND RAPID DECELERATION THAT I FEAR A REAR END COLLISION. ADDITIONALLY, DRIVING ON SLIPPERY ROADS (GRAVEL, FROST, SNOW, RAIN) COULD EASILY RESULT IN A SKID AND POSSIBLY COMPLETE LOSS OF CONTROL.

Mileage: 250

RADIATOR COOLING FAN HAS STOPPED WORKING AT 39000 MILES.VAN IS OVERHEATING .STILL UNDER POWER TRAIN WARRANTY.WE ARE BEING GIVEN A HARD TIME ABOUT WARRANTY REPAIR.VAN CAN'T OPERATE AS IT HAS ALSO BLOWN FUSES FOR THE FAN.RESEARCH INDICATES MANY OWNERS WITH SAME ISSUES.

Mileage: 39,000

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING, THE VEHICLE AUTOMATICALLY SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO HENDERSONVILLE CHRYSLER DODGE JEEP RAM (401 DUNCAN HILL RD, HENDERSONVILLE, NC), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. THE CONTACT STATED THAT AN ABNORMAL NOISE EMITTED FROM THE REAR DRIVER SIDE BRAKES. THE CONTACT ALSO OBSERVED THAT THE TRANSMISSION AND GLOW PLUGS FAILED. THE CONTACT MENTIONED THAT AFTER THE ACCELERATOR PEDAL WAS DEPRESSED FROM A STOP, THE VEHICLE AGGRESSIVELY LUNGED FORWARD AND AN ABNORMAL NOISE SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER ON SIX OCCASIONS HOWEVER, THE DIAGNOSIS WAS UNKNOWN AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23.

Mileage: 23

THIS IS NEW MODEL FOR DODGE IN 2015 AND COMES EQUIPPED WITH THE ZF 9-SPEED TRANSMISSION. AT THE LOWER END, THE VAN LACKS ACCELERATION FOR PASSING OR NEEDED ACCELERATION ESPECIALLY AFTER DECELERATION. AFTER READING THE COMPLAINTS ABOUT THE ZF TRANSMISSION IN THE CHEROKEE, THE DESCRIPTIONS NOTED ARE EXACTLY WHAT IS HAPPENING TO MY VAN. THIS IS EXTREMELY CONCERNING WHEN ON A FREEWAY AND ONCE I SLOW DOWN AND THEN HAVE TO SPEED UP FAST, THERE IS A DELAY OR LULL IN THE ACCELERATION.

2015 RAM PROMASTER CITY CURRENTLY HAS 715 MILES ON THE ODOMETER. WE HAVE OWNED THIS VEHICLE FOR 3 MONTHS, AND PURCHASED IT NEW. THE PROBLEM I'M ABOUT TO DESCRIBE HAS OCCURRED ON FOUR (4) SEPARATE OCCASIONS IN THE LAST 3 MONTHS. WHILE VEHICLE IS IN MOTION, (HAS OCCURRED BETWEEN 25 MPH AND 75 MPH) THE TRANSMISSION CLUNKS LOUDLY, AND IS MET WITH A SUDDEN LOSS OF ENGINE POWER. EACH OCCURRENCE FORCED US TO PULL VEHICLE TO SIDE OF ROAD, (3 OCCURRENCES ON CITY STREETS, 1 OCCURRENCE ON FREEWAY) TURN THE ENGINE/IGNITION OFF, AND START ENGINE AGAIN. ONCE ENGINE WAS RESTARTED, VEHICLE ALLOWED US TO DRIVE IN WHAT THE DEALER HAS DUBBED "LIMP-IN MODE" WHERE VEHICLE ALLOWS ITSELF TO BE DRIVEN AT 25-30MPH, AND WILL NOT SHIFT GEARS. EACH TRIP TO THE DEALER REVEALED DIFFERENT ODM SERVICE CODES. EACH TIME DEALER RETURNS VEHICLE TO US, CLAIMING THEY HAVE FIXED THE ISSUE, THE ISSUE INEVITABLY OCCURS AGAIN. DEALER HAS CLAIMED TO HAVE REPAIRED 3 DIFFERENT MODULES, NONE OF WHICH HAVE SOLVED THE PROBLEM. STILL AWAITING REPAIR FOR THIS FOURTH OCCURRENCE.

Mileage: 715

TL* THE CONTACT OWNS A 2015 RAM PROMASTER. WHILE DRIVING AT 75 MPH, THE FRONT PASSENGER'S KNEE INADVERTENTLY HIT THE GEAR SHIFT LEVER INTO MANUAL MODE. AS A RESULT, THE ENGINE REVVED AND THE RPMS INCREASED. THE CONTACT HAD TO STEER THE VEHICLE IN EXCESS TO PREVENT THE VEHICLE FROM VEERING. THE CONTACT WAS UNSURE WHICH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

Mileage: 4,000