2018 RAM PROMASTER Problems & Recalls
Detailed safety information and owner complaints
Problem Breakdown
Compare to Other Years
Common Problems
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmis...
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicl...
Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can c...
Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicle...
New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the ba...
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-E...
Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushio...
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles,...
Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000...
Hello, my 2018 Ram Promaster is exhibiting the same symptoms as recall 44A: metal debris in the transmission, which could possibly impact the parking pawl I believe. I have experienced transmission issues for the past 12 months and the Ram dealer in Carson city has identified the same metal debris a...
I was Driving down the highway at 45-50 mph when the truck suddenly the engine started to rev very high approximately 5000-5500 rpm and the truck lost all Drive gears. I immediately put it in neutral and tried again to put it in drive and nothing happened. I immediately pulled over to the shoulder a...
The contact owns a 2018 Ram Promaster 2500. The contact stated that while the vehicle was parked, it failed to start. The contact attempted to remove the key from the ignition; however, the key was stuck for several minutes before the contact was able to remove the key. No warning light was illumina...
Mileage: 96,500
The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC...
Mileage: 85,000
The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC...
Mileage: 85,000
The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC...
Mileage: 85,000
THE VEHICLE SHIFTS OUT OF PARK ON ITS OWN , IT HAS ROLLED DOWN MY DRIVE AND HIT MY MERCEDES. THIS HAS HAPPENED SEVERAL TIMES, THE STEVENS CREEK RAM DODGE DEALER IN SAN JOSE TOLD ME , THERE IS A RECALL ON THE COMPUTER CAUSING THE MALFUNTION FOR VEHICLES MFG FROM JULY 2018 TO 2022 , BUT ACCORDING...
Vehicle is experiencing misfires code P0300 and P0302. Performed the usual repairs listed: 1. Coil pack, 2. Spark Plug, 3. Injector. Inspected cam, rocker arms and lifters. All checked good. Codes still remain. After further inspection, the exhaust valve is cracked/broken on #2 cylinder. This appea...
Service lights for ABS, HILL ASSIST, and ESC on frequently emergency brake and ABS failed locking left rear wheel causing tire to explode. repair parts are not readily available van is currently undriveable.
As of approximately around the 15th of April 2023, we realized suddenly that our lithium battery in our 2019 Winnebago Travato was not being replaced with charging from our Volta alternator from driving or from our solar as it has always done. The KISAE DC to DC charger and the Volta system show an ...
As of approximately around the 15th of April 2023, we realized suddenly that our lithium battery in our 2019 Winnebago Travato was not being replaced with charging from our Volta alternator from driving or from our solar as it has always done. The KISAE DC to DC charger and the Volta system show an ...
Driver's side exterior mirror design flaw/failure. Safety of self and others at risk due to lack of visibility in checking for clear rear and lateral traffic. Mirror shakes uncontrollably and or is unable to be adjusted for proper viewing of rear and lateral traffic. Many warranty claims have been s...
LT225/75R16 We started experiencing very noticeable vibrations when driving at highway speeds. We brought the van to our dealer for service and they responded "Please replace at least both rear tires. Right rear seems to have ruptured internally?" "Please replace that right rear tire asap." We ...
-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went...
-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went...
-Vehicle shut off on highway, lost power steering Vehicle fan sounds like it's running full speed after turning off engine. Turning key off and pulling out did not shut off engine. Engine appeared to be overheating. Electric system was making lots of clicks and odd noises. Power steering pump went...
During some cases of downhill driving, the Brake system warning light will come on. I believe this issue is tied to a combination of longer and steeper downhill drives when the angle indicated in road side sinage is no less than 6%. Minimal braking ton control the decent is used. Each time this o...
Vehicle Electronic throttle control had a malfunction and system went into limp mode on a highway at highway speeds of 70mph. The engine destroyed itself instead of limping. Lost power and almost got hit by a semi truck and other vehicles when this happened. Ended up getting a used engine due to cur...
Vehicle Electronic throttle control had a malfunction and system went into limp mode on a highway at highway speeds of 70mph. The engine destroyed itself instead of limping. Lost power and almost got hit by a semi truck and other vehicles when this happened. Ended up getting a used engine due to cur...
Vehicle Electronic throttle control had a malfunction and system went into limp mode on a highway at highway speeds of 70mph. The engine destroyed itself instead of limping. Lost power and almost got hit by a semi truck and other vehicles when this happened. Ended up getting a used engine due to cur...
The 2018 Ram Promaster 1500 appears to have a manufacture defect with the Engine Coolant Reservoir bottle. Based on my research and due to the lack of national shortage of the OEM coolant reservoir replacement (even after market are out of stock), the reservoir has a soft spot on the tank which allo...
Rear emergency brake locked up only on the passenger side, causing the brakes to be ripped off the shoes and destroying the springs and hardware. This also caused the wheel bearing to lock up and it was destroyed as well. I could no longer spin the wheel freely.
My Ram Promaster van is NOT covered under the existing cooling fan recall but has the exact same problem! The dealership has seen the vehicle three times while it was under warranty and did not report that the drivers side cooling fan was not working! Now they tell me that the warranty has expired d...
On June 18/19 Off Highway Van installed their 3 inch lift kit on my promaster 3500. Off Highway Van designs, manufactures and installs the lift kit. One July 23 the front right half axle (cv axle) broke or detached from the engine. The vehicle had been driven less than 2000 miles mostly highway w...
Cooling fans locked causing smoke from under engine. Artioli Dodge is telling me this is not a warranty or recalled repair
Cooling fans locked causing smoke from under engine. Artioli Dodge is telling me this is not a warranty or recalled repair
RV BATTERY DEAD AFTER BEING STORED. USED RV BUSTER FROM THE HOUSE BATTERY AND STARTED THE VEHICLE. THE AIRBAG LIGHT CAME ON, ON THE DASH, AND STAYED ON.
Mileage: 7,500
THERE ARE 2 OUTSTANDING RECALLS WITH NO RESPONSE FROM DODGE OR DEALER FOR: VB2/NHTSA 19V-818 (15NOV2019) -ENGINE COOLING FAN AND W00/NHTSA 20V-036 (23 JAN 2020) -SHIFT CABLE RECALLS, THE DEALER LARSON DODGE PUYALLUP, WA HAS BEEN UNRESPONSIVE. I AM STILL PAYING PYMTS AND AFRAID TO DRIVE THE VAN. THE...
Mileage: 15,000
THERE ARE 2 OUTSTANDING RECALLS WITH NO RESPONSE FROM DODGE OR DEALER FOR: VB2/NHTSA 19V-818 (15NOV2019) -ENGINE COOLING FAN AND W00/NHTSA 20V-036 (23 JAN 2020) -SHIFT CABLE RECALLS, THE DEALER LARSON DODGE PUYALLUP, WA HAS BEEN UNRESPONSIVE. I AM STILL PAYING PYMTS AND AFRAID TO DRIVE THE VAN. THE...
Mileage: 15,000
THERE ARE 2 OUTSTANDING RECALLS WITH NO RESPONSE FROM DODGE OR DEALER FOR: VB2/NHTSA 19V-818 (15NOV2019) -ENGINE COOLING FAN AND W00/NHTSA 20V-036 (23 JAN 2020) -SHIFT CABLE RECALLS, THE DEALER LARSON DODGE PUYALLUP, WA HAS BEEN UNRESPONSIVE. I AM STILL PAYING PYMTS AND AFRAID TO DRIVE THE VAN. THE...
Mileage: 15,000
IT HAS BEEN OVER SIX MONTHS SINCE THIS RECALL WAS ISSUED, AND FCA HAS NOT PROVIDED ANY INFORMATION OR TIMELINE FOR REPAIR! NOR HAVE THEY FOUND A FIX FOR THE TRANSMISSION PROBLEM RECALL 20V-036! I CANNOT SAFELY DRIVE THIS VEHICLE AND IT IS QUICKLY LOSING VALUE. PLEASE MAKE FCA FIX OR BUY BACK THE...
IT HAS BEEN OVER SIX MONTHS SINCE THIS RECALL WAS ISSUED, AND FCA HAS NOT PROVIDED ANY INFORMATION OR TIMELINE FOR REPAIR! NOR HAVE THEY FOUND A FIX FOR THE TRANSMISSION PROBLEM RECALL 20V-036! I CANNOT SAFELY DRIVE THIS VEHICLE AND IT IS QUICKLY LOSING VALUE. PLEASE MAKE FCA FIX OR BUY BACK THE...
OUR 2018 PROMASTER VAN WAS IDLING IN OUR DRIVEWAY IN PARK, NO EMERGENCY BRAKE ON AS I RAN ACROSS THE FRONT OF IT TO GRAB A SHIRT/PANTS FOR THE CLEANERS. IT WAS HOT AND WANTED THE VAN TO COOL OFF IN AUGUST IN EL DORADO HILLS, CA. THE VAN WHICH WAS POINTING DOWNHILL TOWARDS OUR BACKYARD AND I WAS IN...
Mileage: 29,000
THE DOOR LATCH SUDDENLY BECAME COMPLETELY DISABLED. THE DOOR WILL NOT LATCH, SHUT PROPERLY, LOCK OR STAY CLOSED.
Mileage: 38,360
TL* THE CONTACT OWNS A 2018 RAM PROMASTER. WHEN THE VEHICLE WAS STARTED AND SHIFTED INTO DRIVE, THE GEAR DOWNSHIFTED WITHOUT WARNING. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE F...
Mileage: 11,000
TL* THE CONTACT OWNS A 2018 RAM PROMASTER 2500. WHEN THE VEHICLE WAS STARTED, AN ABNORMAL KNOCKING SOUND WAS HEARD COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO FRANK FLETCHER DODGE CHRYSLER JEEP (LOCATED AT 3314 STADIUM BLVD, JONESBORO, AR 72404, (870)277-2011) WHERE IT WAS DIAGNOSED THAT THE EN...
Mileage: 99,000
TL* THE CONTACT OWNS A 2018 RAM PROMASTER. WHILE DRIVING DURING THE DAYTIME, THE CONTACT WAS UNABLE TO VIEW THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO KAHLO CHRYSLER DODGE JEEP RAM (9900 PLEASANT ST, NOBLESVILLE, IN 46060, (317) 773-6363) WHERE IT WAS DETERMINED THAT IT WAS DESIGNED THAT WAY. TH...
Mileage: 400
THIS IS THE THIRD TIME THAT I HAVE SUBMITTED A COMPLAINT FOR THIS VAN. THERE ARE TWO VISIBILITY PROBLEMS THAT MAKE THIS TRUCK UNSAFE TO OPERATE ON THE HIGHWAYS. FIRST, THE WINDSHIELD DOES NOT EXTEND HIGH ENOUGH TO GIVE A FULL VIEW OF THE ROAD. IT IS PARTICULARLY DIFFICULT TO SEE OVERHEAD TRAFFIC ...
Mileage: 55
THIS IS THE THIRD TIME THAT I HAVE SUBMITTED A COMPLAINT FOR THIS VAN. THERE ARE TWO VISIBILITY PROBLEMS THAT MAKE THIS TRUCK UNSAFE TO OPERATE ON THE HIGHWAYS. FIRST, THE WINDSHIELD DOES NOT EXTEND HIGH ENOUGH TO GIVE A FULL VIEW OF THE ROAD. IT IS PARTICULARLY DIFFICULT TO SEE OVERHEAD TRAFFIC ...
Mileage: 55
POOR SEAL AT WINDSHIELD ALLOWING WATER TO ENTER INTO ENGINE BAY AND ELECTRICAL. ENGINE DIES OUT WHEN DRIVING WHILE RAINING, HEADLIGHTS BLOW AND NEED TO BE REPLACED. ELECTRICAL PROBLEMS SINCE WATER IS ALWAYS GETTING INTO ENGINE BAY. DEALER SAYS ITS COMMON AND IS NOTHING THEY CAN DO ABOUT IT.
Mileage: 150
POOR SEAL AT WINDSHIELD ALLOWING WATER TO ENTER INTO ENGINE BAY AND ELECTRICAL. ENGINE DIES OUT WHEN DRIVING WHILE RAINING, HEADLIGHTS BLOW AND NEED TO BE REPLACED. ELECTRICAL PROBLEMS SINCE WATER IS ALWAYS GETTING INTO ENGINE BAY. DEALER SAYS ITS COMMON AND IS NOTHING THEY CAN DO ABOUT IT.
Mileage: 150
I BOUGHT A RAM PRO 2500 IN APRIL 2018. I START MY BUSINESS AS AN OWNER-OPERATOR AND STARTED DRIVING ON HIGHWAYS (INTERSTATE DELIVERY). AFTER 2 WEEKS, THE NAVIGATION, LIGHT AND SOMETIMES BEHIND THE STRAIGHT WHEEL DASHBOARD SCREEN STARTED TO TURN OFF (WHILE I WAS DRIVING AND USING NAVIGATION). AFTER T...
I BOUGHT A RAM PRO 2500 IN APRIL 2018. I START MY BUSINESS AS AN OWNER-OPERATOR AND STARTED DRIVING ON HIGHWAYS (INTERSTATE DELIVERY). AFTER 2 WEEKS, THE NAVIGATION, LIGHT AND SOMETIMES BEHIND THE STRAIGHT WHEEL DASHBOARD SCREEN STARTED TO TURN OFF (WHILE I WAS DRIVING AND USING NAVIGATION). AFTER T...
I BOUGHT A RAM PRO 2500 IN APRIL 2018. I START MY BUSINESS AS AN OWNER-OPERATOR AND STARTED DRIVING ON HIGHWAYS (INTERSTATE DELIVERY). AFTER 2 WEEKS, THE NAVIGATION, LIGHT AND SOMETIMES BEHIND THE STRAIGHT WHEEL DASHBOARD SCREEN STARTED TO TURN OFF (WHILE I WAS DRIVING AND USING NAVIGATION). AFTER T...
THE WINDSHIELD DESIGN PRESENTS A SAFETY HAZARD. THE WINDSHIELD IS TOO LOW TO ALLOW THE DRIVER TO SEE OVERHEAD TRAFFIC LIGHTS. DODGE HAS TOLD ME TO LOWER THE SEAT TO IMPROVE VISIBILITY, BUT ON MY MODEL THERE IS NO ADJUSTMENT. IT MIGHT BE POSSIBLE TO MAKE THIS ADJUSTMENT ON OTHER MODELS, BUT NOT MIN...
Mileage: 4,000
THERE ARE TWO VISIBILITY ISSUES THAT CREATE A SAFETY HAZARD. FIRST, THE WINDSHIELD DOES NOT EXTEND HIGH ENOUGH TO GIVE A SUFFICIENT VIEW OF THE ROAD. A DRIVER OF AVERAGE HEIGHT HAS TO BEND FORWARD SEE THE WHOLE ROAD. OVERHEAD TRAFFIC LIGHTS ARE IMPOSSIBLE TO SEE WHEN SITTING IN AN UPRIGHT POSITI...
Mileage: 55
WE HAVE DODGE VAN 1500 2018. THERE IS MANUFACTURER DEFECT BODY IS CRACKING AND RESCUING MY DRIVERS. DOOR HINGES ARE CRACKING VERY RESKY DOOR MIGHT FLY AWAY
Mileage: 3,000