10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes Complaints

Showing 10 of 10
Nov 6, 2025

The ABS warning light turned on when the vehicle reached approximately 82,033 miles. After driving about 100 additional miles, at around 82,133 miles, the braking system overheated and nearly failed, producing a burning smell and loud noise. The vehicle became unsafe to operate and left me stranded at night near Lonoke. I had to wait for the brakes to cool and then drive slowly to a repair shop the next morning. A repair shop confirmed that the braking system and parking brake were damaged due to lack of proper maintenance prior to sale. The full repair estimate was $1,257.34, but the dealership paid only $1,090.00 and refused to authorize the parking brake repair, leaving the vehicle unsafe. The vehicle had been driven less than 1,500 miles and for less than 15 days when this failure occurred. Additionally, this vehicle has 2 open NHTSA safety recalls that were not repaired before the sale, which indicates the dealership delivered the vehicle without completing mandatory safety repairs. This creates a serious safety hazard and could lead to total brake failure while driving.

Nov 6, 2025

The ABS warning light turned on when the vehicle reached approximately 82,033 miles. After driving about 100 additional miles, at around 82,133 miles, the braking system overheated and nearly failed, producing a burning smell and loud noise. The vehicle became unsafe to operate and left me stranded at night near Lonoke. I had to wait for the brakes to cool and then drive slowly to a repair shop the next morning. A repair shop confirmed that the braking system and parking brake were damaged due to lack of proper maintenance prior to sale. The full repair estimate was $1,257.34, but the dealership paid only $1,090.00 and refused to authorize the parking brake repair, leaving the vehicle unsafe. The vehicle had been driven less than 1,500 miles and for less than 15 days when this failure occurred. Additionally, this vehicle has 2 open NHTSA safety recalls that were not repaired before the sale, which indicates the dealership delivered the vehicle without completing mandatory safety repairs. This creates a serious safety hazard and could lead to total brake failure while driving.

Aug 11, 2024

Emergency brake internal failure caused brake rotors to seize. Rear wheels lock up causing inability to control vehicle. Vehicle only has 19,400 miles. Dealer will provide photos and parts. No warning lights or messages occurred before the failure. There are many reports on road trek owners forum and promaster ram owners forum of this same problem happening to these vehicles with low mileage. Not covered under warranty.

Aug 11, 2024

Emergency brake internal failure caused brake rotors to seize. Rear wheels lock up causing inability to control vehicle. Vehicle only has 19,400 miles. Dealer will provide photos and parts. No warning lights or messages occurred before the failure. There are many reports on road trek owners forum and promaster ram owners forum of this same problem happening to these vehicles with low mileage. Not covered under warranty.

May 11, 2024

No incidents but dealers have been unable to fix the recall problem.

May 11, 2024

No incidents but dealers have been unable to fix the recall problem.

Jul 21, 2021

On steep road descent, brake warning light came on. No loss of brake function. No incident. Cycling engine off then on clears warning light. Parking brake was off, and brake fluid was completely full. No excessive brake heat or smells. This situation has occurred twice separated by a month's time. Both cases on steep descent. Warning light cause unknown.

Jul 21, 2021

On steep road descent, brake warning light came on. No loss of brake function. No incident. Cycling engine off then on clears warning light. Parking brake was off, and brake fluid was completely full. No excessive brake heat or smells. This situation has occurred twice separated by a month's time. Both cases on steep descent. Warning light cause unknown.

Mar 4, 2020 5,600 mi

WHEN I TAKE MY FOOT OFF THE ACCELERATOR AND PUT IT ON THE BRAKE THE CAR SLOWS DOWN BUT THEN STARTS TO ACCELERATE AGAIN. ON A CITY STREET AT A STOP SIGN/LIGHT. A LIGHT WILL BRIEFLY FLASH ON DASH THAT SAYS "HILL HOLDER - SEE SERVICE". I'VE TAKEN IT TO BE CHECKED. THEY DROVE IT AND COULD NOT DUPLICATE. THIS ONLY HAPPENS INTERMITTENTLY SO THAT DIAGNOSTIC IS NOT GOING TO TELL ANYTHING.

Mar 4, 2020 5,600 mi

WHEN I TAKE MY FOOT OFF THE ACCELERATOR AND PUT IT ON THE BRAKE THE CAR SLOWS DOWN BUT THEN STARTS TO ACCELERATE AGAIN. ON A CITY STREET AT A STOP SIGN/LIGHT. A LIGHT WILL BRIEFLY FLASH ON DASH THAT SAYS "HILL HOLDER - SEE SERVICE". I'VE TAKEN IT TO BE CHECKED. THEY DROVE IT AND COULD NOT DUPLICATE. THIS ONLY HAPPENS INTERMITTENTLY SO THAT DIAGNOSTIC IS NOT GOING TO TELL ANYTHING.