2020 RAM PROMASTER Problems & Recalls

The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera screen displayed a pixelated image. In addition, the contact stated that occasionally the rear-view camera screen displayed a white screen. The contact stated that the vehicle was purchased for ...

Mileage: 65,000

The contact owns a 2020 Ram Promaster 2500. The contact stated that while reversing, the rear-view camera screen displayed a pixelated image. In addition, the contact stated that occasionally the rear-view camera screen displayed a white screen. The contact stated that the vehicle was purchased for ...

Mileage: 65,000

The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 25V552000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact s...

I, [XXX] , hereby declare under oath that I have been a victim of fraud, negligence, and unfair business practices by Ford of Kendall. On [XXX], I purchased a 2020 RAM ProMaster 1500 HR (VIN: [XXX] ) for $45,906, based on the seller’s claim that it was inspected, certified, with a clean title and ...

I, [XXX] , hereby declare under oath that I have been a victim of fraud, negligence, and unfair business practices by Ford of Kendall. On [XXX], I purchased a 2020 RAM ProMaster 1500 HR (VIN: [XXX] ) for $45,906, based on the seller’s claim that it was inspected, certified, with a clean title and ...

I, [XXX] , hereby declare under oath that I have been a victim of fraud, negligence, and unfair business practices by Ford of Kendall. On [XXX], I purchased a 2020 RAM ProMaster 1500 HR (VIN: [XXX] ) for $45,906, based on the seller’s claim that it was inspected, certified, with a clean title and ...

formal complaint for gross negligence, warranty breach, and repeated mechanical failures involving my RAM 2020 ProMaster 1500 HR (VIN: [XXX] ). The vehicle remained out of service for 1 year, 4 months, and 18 days due to transmission damage. Five days after the final delivery, the transmission faile...

formal complaint for gross negligence, warranty breach, and repeated mechanical failures involving my RAM 2020 ProMaster 1500 HR (VIN: [XXX] ). The vehicle remained out of service for 1 year, 4 months, and 18 days due to transmission damage. Five days after the final delivery, the transmission faile...

On Sept 14 2025 we were driving our Promaster and heard a knocking sound then the vehicle immediately overheated. We had the car towed to a dealership and we were informed we needed a new engine as the fan module had failed causing the vehicle to overheat and ruining the engine. The extended warrant...

On Sept 14 2025 we were driving our Promaster and heard a knocking sound then the vehicle immediately overheated. We had the car towed to a dealership and we were informed we needed a new engine as the fan module had failed causing the vehicle to overheat and ruining the engine. The extended warrant...

The contact owns a 2020 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera image was black or inverted while reversing. The loca...

Mileage: 110,000

Rear view camera does not work - shows blank screen or inverted image. Very dangerous when backing up as you cannot see if anyone or another car is behind you.

I am writing to formally file a complaint for gross negligence, excessive delays, and repeated mechanical failures regarding my RAM 2020 ProMaster1500 HR; VIN: [XXX] at the authorized dealership Bomnin-Doral in Miami, FL. The vehicle remained at the dealership for 1 year, 4 months, and 18 days due...

I am writing to formally file a complaint for gross negligence, excessive delays, and repeated mechanical failures regarding my RAM 2020 ProMaster1500 HR; VIN: [XXX] at the authorized dealership Bomnin-Doral in Miami, FL. The vehicle remained at the dealership for 1 year, 4 months, and 18 days due...

I am writing to formally file a complaint for gross negligence, excessive delays, and repeated mechanical failures regarding my RAM 2020 ProMaster1500 HR; VIN: [XXX] at the authorized dealership Bomnin-Doral in Miami, FL. The vehicle remained at the dealership for 1 year, 4 months, and 18 days due...

The contact owns a 2020 Ram Promaster 1500. The contact received notification of NHTSA Campaign Number: 23V301000 (POWER TRAIN). However, the dealer refused to replace the transmission. The dealer informed the contact that replacing the transmission was not included in the remedy. The contact stated...

Mileage: 95,000

The contact owns a 2020 Ram 1500 Promaster. The contact stated that while driving at various speeds, the transmission unexpectedly downshifted. No warning lights were illuminated. The vehicle then returned to normal functionality. The local dealer was not contacted. The contact attempted a hard rese...

Mileage: 64,315

Transmission failure: Debris that caused the need for the 44A recall clogged the internal pump causing seizure. RAM service stated the need for transmission replacement, my cost.

Image on the backup camera is flipped. I checked online forums and it seems like this is a common problem without an adequate solution to make backing safe

Image on the backup camera is flipped. I checked online forums and it seems like this is a common problem without an adequate solution to make backing safe

We were driving on I -75 near mm 224 when we felt the van kind of wobble then heard a noise like we dropped something. We pulled over, all four tires were inflated, so we looked under each tire, we noticed the tread was missing. We drove slowly about 5 miles, to the nearest tire shop, which was Devi...

Back up camera goes in and out works sometimes and sometimes it doesn't.

The vehicle fails to go into gear when placed in DRIVE until the accelerator is pressed. It then shifts extremely hard into first gear and continues to shift with a hard thump into sequent gears until it reaches the higher gears. Extremely dangerous in city traffic. I managed to get the vehicle t...

So this is an Amazon delivery vehicle. The driver stuck his head out the drivers side window to get a better view when backing up, as his head was out the window he hit the window switch and instead of the window going down, it malfunctioned and went up instead, catching his neck and his entire head...

The contact owns a 2020 Ram Promaster 3500. The contact received notification of NHTSA Campaign Number: 23V301000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. An unknown dealer was made aware of the issue. The contact stated that the ...

The transaxle downshifts whenever the accelerator pedal is released and the vehicle gains speed. This happens anytime, not when the driver wants to slow down. In the snow this has caused me to loose traction (unwanted engine breaking). There is no way to turn this off. I've spoken with other ProMast...

The contact owns a 2020 Ram 3500. The contact stated that while driving about 70 mph there was a thumping noise originating from the rear passenger side. The vehicle was veered to the side of the road and inspected. On another occasion when the vehicle was reversing a crunching sound was heard emana...

Mileage: 20,940

Vehicle awning unintentionally deployed while vehicle was in motion on public road way. NHTSA Safety Recall 22V-696

The contact owns a 2020 Ram Promaster. The contact stated that while driving at approximately 25 MPH another vehicle in the opposite lane had crashed head on into his vehicle. The contact stated that the air bag did not deploy upon impact , however after he hit his head on the steering wheel , the a...

Mileage: 19,100

Radio system, navigation, backup camera and associated telematic system failure. The radio in the RAM Promaster functions as a control center for many safety functions. It intermittently fails while driving the RAM Promaster. It has been in multiple (4) times for service. Replaced on 6/24/2021. Prob...

Radio system, navigation, backup camera and associated telematic system failure. The radio in the RAM Promaster functions as a control center for many safety functions. It intermittently fails while driving the RAM Promaster. It has been in multiple (4) times for service. Replaced on 6/24/2021. Prob...

While traveling away from my home and over the course of 4,000 miles, the driver's and passenger sideview mirrors would intermittently blow inward suddenly. This impaired my ability to view anyone in my blind spots, but the passenger one was worse due to having to pull off the side of the road to pu...

SEAT IS MISS LATCH ANCHORS FOR CAR SEAT.

Mileage: 600

SEAT IS MISS LATCH ANCHORS FOR CAR SEAT.

Mileage: 600

SECOND ROW SEAT BELTS REMAIN IN A LOCKED POSITION AND DO NOT PULL OUT, ARE INOPERABLE, AND REMAIN IN A LOCKED POSITION, THUS THERE IS NO WAY FOR US TO USE OUR SEATBELTS. THIS IS AN EXTREME SAFETY ISSUE.

Mileage: 2,600

TL* THE CONTACT OWNS A 2020 RAM PROMASTER. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED AND MAKING A LEFT TURN, THE ACCELERATOR PEDAL FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER JOHNSON AUTO PLAZA, INC (12420 E 136TH AVE, BRIGHTON, CO 80601, (303)654-1940) WHERE THE ACCELERATOR PEDAL...

Mileage: 11,143

WHILE DRIVING USING THE BLUETOOTH HANDS FREE OPTION FOR PHONE CALLS AND NAVIGATION THE VEHICLE WILL INTERMITTENTLY DISCONNECT FORCING YOU TO PRESS A SERIES OF OPTIONS TO REMAKE THE CONNECTION WHICH TAKES YOUR EYES OFF THE ROAD AND CAUSES A DANGEROUS CONDITION. THE DEALER SERVICE CENTER STATES THAT ...

Mileage: 5,200

BOTH OF MY RIGHT WHEELS HAD CRACK IN THEM I WAS LOSING AIR