Recall 12V002000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Report Date
20120104
Component
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Affected Vehicles
10 models

Defect Description

NEW FLYER IS RECALLING CERTAIN MODEL YEARS 2009-2012 XDE40, MODEL YEARS 2010-2011 MODELS XD35 AND XDE35, MODEL YEAR 2010 XD40, AND MODEL YEAR 2011 XN40 TRANSIT BUSES, MANUFACTURED FROM JANUARY 2010, THROUGH DECEMBER 2011, AND EQUIPPED WITH A PARKER-HANNIFIN (VANSCO) INSTRUMENT PANEL. THE PROGRAMMING OF THE INSTRUMENT PANEL IS SUCH THAT IF MULTIPLE ERROR MESSAGES ARE RECEIVED BY THE INSTRUMENT PANEL FROM THE VEHICLE POWERTRAIN, THE “CHECK ENGINE” AND/OR “STOP ENGINE” INDICATOR LAMPS ON THE DASH MAY NOT ILLUMINATE AND THE ENGINE MAY ENTER A SAFETY OR SHUTDOWN MODE OF OPERATION.

Safety Consequence

ENGINE SHUTDOWN WOULD RESULT IN LOSS OF VEHICLE PROPULSION OR VEHICLE STALL, EITHER OF WHICH INCREASES THE RISK OF A CRASH.

Remedy

NEW FLYER WILL REPROGRAM THE INSTRUMENT PANEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 9, 2012. NEW FLYER WILL UPLOAD A CORRECTED SOFTWARE VERSION FREE OF CHARGE. OWNERS MAY CONTACT NEW FLYER AT 1-204-934-4876.

Affected Vehicles

Year Make Model
2009 NEW FLYER XDE40
2010 NEW FLYER XD35
2010 NEW FLYER XD40
2010 NEW FLYER XDE35
2010 NEW FLYER XDE40
2011 NEW FLYER XD35
2011 NEW FLYER XDE35
2011 NEW FLYER XDE40
2011 NEW FLYER XN40
2012 NEW FLYER XDE40

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.