Recall 12V195000
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
FORD IS RECALLING CERTAIN MODEL YEAR 1998-2003 WINDSTAR VEHICLES MANUFACTURED FROM SEPTEMBER 1, 1997, THROUGH JULY 3, 2003, REGISTERED IN PUERTO RICO. DUE TO INCREASED STRESSES CAUSED BY HIGH CYCLES OF TORSIONAL LOADING, SPECIFIC TO THIS MARKET, THE REAR AXLE CAN CRACK.
Safety Consequence
A FRACTURED AXLE MAY RESULT IN A LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy
FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND INSTALL A REINFORCEMENT BRACKET ON THE REAR AXLE OR REPLACE THE AXLES, AS NECESSARY. THIS SERVICE WILL BE PROVIDED FREE OF CHARGE. THE RECALL BEGAN ON JUNE 1, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 1998 | FORD | WINDSTAR |
| 1999 | FORD | WINDSTAR |
| 2000 | FORD | WINDSTAR |
| 2001 | FORD | WINDSTAR |
| 2002 | FORD | WINDSTAR |
| 2003 | FORD | WINDSTAR |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.