Recall 12V295000
ELECTRICAL SYSTEM:SOFTWARE
Report Date
20120626
Component
ELECTRICAL SYSTEM:SOFTWARE
Affected Vehicles
4 models
Defect Description
PREVOST IS RECALLING CERTAIN MODEL YEAR 2009-2012 VOLVO 9700 MOTOR COACHES. DUE TO A SOFTWARE ERROR, THE VEHICLES MAY COME TO A SUDDEN STOP BY BRAKE APPLICATION IF THE SENSOR READS THAT THE WHEELCHAIR LIFT DOOR IS NOT COMPLETELY CLOSED.
Safety Consequence
IF THIS OCCURS, THE VEHICLE MAY SUDDENLY STOP WITHOUT WARNING, INCREASING THE RISK OF A CRASH.
Remedy
PREVOST WILL NOTIFY OWNERS AND DEALERS WILL UPDATE THE SOFTWARE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 13, 2012. OWNERS MAY CONTACT PREVOST CAR INC., SERVICE DEPARTMENT TOLL-FREE AT 1-866-870-2046 OR 1-418-831-2046.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2009 | VOLVO BUS | 9700 |
| 2010 | VOLVO BUS | 9700 |
| 2011 | VOLVO BUS | 9700 |
| 2012 | VOLVO BUS | 9700 |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.