Recall 13V499000

LATCHES/LOCKS/LINKAGES

Report Date
20131023
Component
LATCHES/LOCKS/LINKAGES
Affected Vehicles
6 models

Defect Description

Neo Manufacturing Inc. LLC (Neo) is recalling certain model year 2010-2011 cargo trailers manufactured February 22, 2010, through May 1, 2011 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.

Safety Consequence

If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.

Remedy

Neo will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on December 4, 2013. Owners may contact Neo at 1-269-503-7630 or Fastec at 1-800-837-2505.

Affected Vehicles

Year Make Model
2010 NEO TRAILERS NAS
2010 NEO TRAILERS NAV
2010 NEO TRAILERS NCV
2011 NEO TRAILERS NAS
2011 NEO TRAILERS NAV
2011 NEO TRAILERS NCV

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.