Recall 14V617000

EQUIPMENT ADAPTIVE/MOBILITY

Report Date
20141003
Component
EQUIPMENT ADAPTIVE/MOBILITY
Affected Vehicles
18 models

Defect Description

New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.

Safety Consequence

If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.

Remedy

New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.

Affected Vehicles

Year Make Model
2006 FORD E-250
2006 FORD E-350
2007 FORD E-250
2007 FORD E-350
2008 FORD E-250
2008 FORD E-350
2009 FORD E-250
2009 FORD E-350
2010 FORD E-250
2010 FORD E-350
2011 FORD E-250
2011 FORD E-350
2012 FORD E-250
2012 FORD E-350
2013 FORD E-250
2013 FORD E-350
2014 FORD E-250
2014 FORD E-350

Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.