Recall 14V827000
ELECTRICAL SYSTEM:IGNITION
Defect Description
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Safety Consequence
If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.
Remedy
GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
Affected Vehicles
| Year | Make | Model |
|---|---|---|
| 2011 | CADILLAC | ESCALADE |
| 2011 | CADILLAC | ESCALADE ESV |
| 2011 | CADILLAC | ESCALADE EXT |
| 2011 | CHEVROLET | AVALANCHE |
| 2011 | CHEVROLET | SILVERADO |
| 2011 | CHEVROLET | SUBURBAN |
| 2011 | CHEVROLET | TAHOE |
| 2011 | GMC | SIERRA |
| 2011 | GMC | YUKON |
| 2011 | GMC | YUKON XL |
| 2012 | CADILLAC | ESCALADE |
| 2012 | CADILLAC | ESCALADE ESV |
| 2012 | CADILLAC | ESCALADE EXT |
| 2012 | CHEVROLET | AVALANCHE |
| 2012 | CHEVROLET | SILVERADO |
| 2012 | CHEVROLET | SUBURBAN |
| 2012 | CHEVROLET | TAHOE |
| 2012 | GMC | SIERRA |
| 2012 | GMC | YUKON |
| 2012 | GMC | YUKON XL |
Check your vehicle: Visit NHTSA.gov and enter your VIN to see if your specific vehicle is affected.